{ "_TRANSLATION":{ "otversion":"v4.1.1", "translators":["DJj123dj"], "lastedited":"16/11/2025", "language":"English", "automated":false }, "checker":{ "system":{ "typeError":"[ERROR]", "headerOpenTicket":"OPEN TICKET", "typeWarning":"[WARNING]", "typeInfo":"[INFO]", "headerConfigChecker":"CONFIG CHECKER", "headerDescription":"check for errors in your config files!", "footerError":"the bot won't start until all {0}'s are fixed!", "footerWarning":"it's recommended to fix all {0}'s before starting!", "footerSupport":"SUPPORT: {0} - DOCS: {1}", "compactInformation":"use {0} for more information!", "dataPath":"path", "dataDocs":"docs", "dataMessages":"message" }, "messages":{ "stringTooShort":"This string can't be shorter than {0} characters!", "stringTooLong":"This string can't be longer than {0} characters!", "stringLengthInvalid":"This string needs to be {0} characters long!", "stringStartsWith":"This string needs to start with {0}!", "stringEndsWith":"This string needs to end with {0}!", "stringContains":"This string needs to contain {0}!", "stringChoices":"This string can only be one of the following values: {0}!", "stringRegex":"This string is invalid!", "stringInvertedContains":"This string is not allowed to contain {0}!", "stringLowercase":"This string must be written in lowercase only!", "stringUppercase":"This string must be written in uppercase only!", "stringSpecialCharacters":"This string is not allowed to contain any special characters! (a-z, 0-9 & space only)", "stringNoSpaces":"This string is not allowed to contain spaces!", "stringCapitalWord":"It's recommended that each word in this string starts with a capital letter!", "stringCapitalSentence":"It looks like some sentences in this string don't start with a capital letter!", "stringPunctuation":"It looks like the sentence in this string doesn't end with a punctuation mark!", "numberTooShort":"This number can't be shorter than {0} characters!", "numberTooLong":"This number can't be longer than {0} characters!", "numberLengthInvalid":"This number needs to be {0} characters long!", "numberTooSmall":"This number needs to be at least {0}!", "numberTooLarge":"This number needs to be at most {0}!", "numberNotEqual":"This number needs to be {0}!", "numberStep":"This number needs to be a multiple of {0}!", "numberStepOffset":"This number needs to be a multiple of {0} starting with {1}!", "numberStartsWith":"This number needs to start with {0}!", "numberEndsWith":"This number needs to end with {0}!", "numberContains":"This number needs to contain {0}!", "numberChoices":"This number can only be one of the following values: {0}!", "numberFloat":"This number can't be a decimal!", "numberNegative":"This number can't be negative!", "numberPositive":"This number can't be positive!", "numberZero":"This number can't be zero!", "numberNan":"This number can't be NaN (Not A Number)!", "numberInvertedContains":"This number is not allowed to contain {0}!", "booleanTrue":"This boolean can't be true!", "booleanFalse":"This boolean can't be false!", "arrayEmptyDisabled":"This array isn't allowed to be empty!", "arrayEmptyRequired":"This array is required to be empty!", "arrayTooShort":"This array needs to have a length of at least {0}!", "arrayTooLong":"This array needs to have a length of at most {0}!", "arrayLengthInvalid":"This array needs to have a length of {0}!", "arrayInvalidTypes":"This array can only contain the following types: {0}!", "arrayDouble":"This array doesn't allow the same value twice!", "discordInvalidId":"This is an invalid discord {0} id!", "discordInvalidIdOptions":"This is an invalid discord {0} id! You can also use one of these: {1}!", "discordInvalidToken":"This is an invalid discord token (syntactically)!", "colorInvalid":"This is an invalid hex color!", "emojiTooShort":"This string needs to have at least {0} emoji's!", "emojiTooLong":"This string needs to have at most {0} emoji's!", "emojiCustom":"This emoji can't be a custom discord emoji!", "emojiInvalid":"This is an invalid emoji!", "urlInvalid":"This url is invalid!", "urlInvalidHttp":"This url can only use the https:// protocol!", "urlInvalidProtocol":"This url can only use the http:// & https:// protocols!", "urlInvalidHostname":"This url has a disallowed hostname!", "urlInvalidExtension":"This url has an invalid extension! Choose between: {0}!", "urlInvalidPath":"This url has an invalid path!", "idNotUnique":"This id isn't unique, use another id instead!", "idNonExistent":"The id {0} doesn't exist!", "invalidType":"This property needs to be the type: {0}!", "propertyMissing":"The property {0} is missing from this object!", "propertyOptional":"The property {0} is optional in this object!", "objectDisabled":"This object is disabled, enable it using {0}!", "nullInvalid":"This property can't be null!", "switchInvalidType":"This needs to be one of the following types: {0}!", "objectSwitchInvalid":"This object needs to be one of the following types: {0}!", "invalidLanguage":"This is an invalid language!", "invalidButton":"This button needs to have at least an {0} or {1}!", "unusedOption":"The option {0} isn't used anywhere!", "unusedQuestion":"The question {0} isn't used anywhere!", "dropdownOption":"A panel with dropdown enabled can only contain options of the 'ticket' type!", "customInvalidVersion":"The version specified in your config does not match! Make sure you have updated the config to the latest version!" } }, "actions":{ "buttons":{ "create":"Visit Ticket", "close":"Close Ticket", "delete":"Delete Ticket", "reopen":"Reopen Ticket", "claim":"Claim Ticket", "unclaim":"Unclaim Ticket", "pin":"Pin Ticket", "unpin":"Unpin Ticket", "clear":"Delete Tickets", "helpSwitchSlash":"View Slash Commands", "helpSwitchText":"View Text Commands", "helpPage":"Page {0}", "withReason":"With Reason", "withoutTranscript":"Without Transcript" }, "titles":{ "created":"Ticket Created", "close":"Ticket Closed", "delete":"Ticket Deleted", "reopen":"Ticket Reopened", "claim":"Ticket Claimed", "unclaim":"Ticket Unclaimed", "pin":"Ticket Pinned", "unpin":"Ticket Unpinned", "rename":"Ticket Renamed", "move":"Ticket Moved", "add":"Ticket User Added", "remove":"Ticket User Removed", "help":"Available Commands", "statsReset":"Reset Stats", "blacklistAdd":"User Blacklisted", "blacklistRemove":"User Released", "blacklistGet":"Blacklisted User", "blacklistView":"Current Blacklist", "blacklistAddDm":"Added To Blacklist", "blacklistRemoveDm":"Removed From Blacklist", "clear":"Tickets Cleared", "clearTickets":"Clear Tickets", "roles":"Roles Updated", "autoclose":"Ticket Autoclosed", "autocloseEnabled":"Autoclose Enabled", "autocloseDisabled":"Autoclose Disabled", "autodelete":"Ticket Autodeleted", "autodeleteEnabled":"Autodelete Enabled", "autodeleteDisabled":"Autodelete Disabled", "topicSet":"Topic Changed", "prioritySet":"Priority Changed", "priorityGet":"Ticket Priority", "transfer":"Ticket Transferred" }, "descriptions":{ "create":"Your ticket has been created. Click the button below to access it!", "close":"The ticket has been closed successfully!", "delete":"The ticket has been deleted successfully!", "reopen":"The ticket has been reopened successfully!", "claim":"The ticket has been claimed successfully!", "unclaim":"The ticket has been unclaimed successfully!", "pin":"The ticket has been pinned successfully!", "unpin":"The ticket has been unpinned successfully!", "rename":"The ticket has been renamed to {0} successfully!", "move":"The ticket has been moved to {0} successfully!", "add":"{0} has been added to the ticket successfully!", "remove":"{0} has been removed from the ticket successfully!", "helpExplanation":"`` => required parameter\n`[name]` => optional parameter", "statsReset":"The bot stats have been reset successfully!", "statsError":"Unable to view ticket stats!\n{0} is not a ticket!", "blacklistAdd":"{0} has been blacklisted successfully!", "blacklistRemove":"{0} has been released successfully!", "blacklistGetSuccess":"{0} is currently blacklisted!", "blacklistGetEmpty":"{0} is currently not blacklisted!", "blacklistViewEmpty":"No-one has been blacklisted yet!", "blacklistViewTip":"Use \"/blacklist add\" to blacklist a user!", "clearVerify":"Are you sure you want to delete multiple tickets?\nThis action can't be undone!", "clearReady":"{0} tickets have been deleted successfully!", "rolesEmpty":"No roles have been updated!", "autocloseLeave":"This ticket has been autoclosed because the creator left the server!", "autocloseTimeout":"This ticket has been autoclosed because it has been inactive for more than `{0}h`!", "autodeleteLeave":"This ticket has been autodeleted because the creator left the server!", "autodeleteTimeout":"This ticket has been autodeleted because it has been inactive for more than `{0} days`!", "autocloseEnabled":"Autoclose has been enabled in this ticket!\nIt will be closed when it is inactive for more than `{0}h`!", "autocloseDisabled":"Autoclose has been disabled in this ticket!\nIt won't be closed automatically anymore!", "autodeleteEnabled":"Autodelete has been enabled in this ticket!\nIt will be deleted when it is inactive for more than `{0} days`!", "autodeleteDisabled":"Autodelete has been disabled in this ticket!\nIt won't be deleted automatically anymore!", "ticketMessageLimit":"You can only create {0} ticket(s) at the same time!", "ticketMessageAutoclose":"This ticket will be autoclosed when inactive for {0}h!", "ticketMessageAutodelete":"This ticket will be autodeleted when inactive for {0} days!", "panelReady":"The panel is available in the followup message!\nThis message can now be deleted!", "topicSet":"The channel topic has been changed by {0} successfully!", "prioritySet":"The ticket priority has been changed to {0} by {1} successfully!", "priorityGet":"The current priority of this ticket is {0}.", "transfer":"The ticket ownership has been transferred from {0} to {1} by {2} successfully!" }, "modal":{ "closePlaceholder":"Why did you close this ticket?", "deletePlaceholder":"Why did you delete this ticket?", "reopenPlaceholder":"Why did you reopen this ticket?", "claimPlaceholder":"Why did you claim this ticket?", "unclaimPlaceholder":"Why did you unclaim this ticket?", "pinPlaceholder":"Why did you pin this ticket?", "unpinPlaceholder":"Why did you unpin this ticket?" }, "logs":{ "createLog":"A new ticket got created by {0}!", "closeLog":"This ticket has been closed by {0}!", "closeDm":"Your ticket has been closed in our server!", "deleteLog":"This ticket has been deleted by {0}!", "deleteDm":"Your ticket has been deleted in our server!", "reopenLog":"This ticket has been reopened by {0}!", "reopenDm":"Your ticket has been reopened in our server!", "claimLog":"This ticket has been claimed by {0}!", "claimDm":"Your ticket has been claimed in our server!", "unclaimLog":"This ticket has been unclaimed by {0}!", "unclaimDm":"Your ticket has been unclaimed in our server!", "pinLog":"This ticket has been pinned by {0}!", "pinDm":"Your ticket has been pinned in our server!", "unpinLog":"This ticket has been unpinned by {0}!", "unpinDm":"Your ticket has been unpinned in our server!", "renameLog":"This ticket has been renamed to {0} by {1}!", "renameDm":"Your ticket has been renamed to {0} in our server!", "moveLog":"This ticket has been moved to {0} by {1}!", "moveDm":"Your ticket has been moved to {0} in our server!", "addLog":"{0} has been added to this ticket by {1}!", "addDm":"{0} has been added to your ticket in our server!", "removeLog":"{0} has been removed from this ticket by {1}!", "removeDm":"{0} has been removed from your ticket in our server!", "blacklistAddLog":"{0} was blacklisted by {1}!", "blacklistRemoveLog":"{0} was removed from the blacklist by {1}!", "blacklistAddDm":"You have been blacklisted in our server!\nFrom now on, you are unable to create a ticket!", "blacklistRemoveDm":"You have been removed from the blacklist in our server!\nNow you can create tickets again!", "clearLog":"{0} tickets have been deleted by {1}!", "transferLog":"The ownership of this ticket has been transferred from {0} to {1} by {2}!", "transferDm":"The ownership of your ticket has been transferred from {0} to {1} in our server!", "prioritySetLog":"The priority of this ticket has been changed to {0} by {1}!", "prioritySetDm":"The priority of your ticket has been changed to {0} in our server!", "roleUpdateLog":"{0} has updated their roles!", "roleUpdateDm":"Your roles in our server have been updated!" } }, "transcripts":{ "success":{ "visit":"Visit Transcript", "ready":"Transcript Created", "textFileDescription":"This is the text transcript of a deleted ticket!", "htmlProgress":"Please wait while this html transcript is getting processed...", "createdChannel":"A new {0} transcript has been created in the server!", "createdCreator":"A new {0} transcript has been created for one of your tickets!", "createdParticipant":"A new {0} transcript has been created in one of the tickets you participated in!", "createdActiveAdmin":"A new {0} transcript has been created in one of the tickets you participated as admin!", "createdEveryAdmin":"A new {0} transcript has been created in one of the tickets you were admin in!", "createdOther":"A new {0} transcript has been created!" }, "errors":{ "retry":"Retry", "continue":"Delete Without Transcript", "backup":"Create Backup Transcript", "error":"Something went wrong while trying to create the transcript.\nWhat would you like to do?\n\nThis ticket won't be deleted until you click one of these buttons.", "title":"Transcript Error" }, "text":{ "messagesTitle":"MESSAGES", "embedTitle":"EMBED", "fileTitle":"FILE", "fieldsTitle":"FIELDS", "reactionsTitle":"REACTIONS", "statsTitle":"STATS", "emptyContent":"", "noTitle":"", "noDesc":"" } }, "errors":{ "titles":{ "internalError":"Internal Error", "optionMissing":"Command Option Missing", "optionInvalid":"Command Option Invalid", "unknownCommand":"Unknown Command", "noPermissions":"No Permissions", "unknownTicket":"Unknown Ticket", "deprecatedTicket":"Deprecated Ticket", "unknownOption":"Unknown Option", "unknownPanel":"Unknown Panel", "notInGuild":"Not In Server", "channelRename":"Unable To Rename Channel", "busy":"Ticket Is Busy", "permissionError":"Permission Error" }, "descriptions":{ "askForInfo":"Contact the owner of this bot for more info!", "askForInfoResolve":"Contact the bot owner of this bot if this issue doesn't resolve after a few tries.", "internalError":"Failed to respond to this {0} due to an internal error!", "optionMissing":"A required parameter is missing in this command!", "optionInvalid":"A parameter in this command is invalid!", "optionInvalidChoose":"Choose between", "unknownCommand":"Try visiting the help menu for more info!", "noPermissions":"You are not allowed to use this {0}!", "noPermissionsList":"Required Permissions: (one of them)", "noPermissionsCooldown":"You are not allowed to use this {0} because you have a cooldown!", "noPermissionsBlacklist":"You are not allowed to use this {0} because you have been blacklisted!", "noPermissionsLimitGlobal":"You are not allowed to create a ticket because the server reached the max tickets limit!", "noPermissionsLimitGlobalUser":"You are not allowed to create a ticket because you reached the max tickets limit!", "noPermissionsLimitOption":"You are not allowed to create a ticket because the server reached the max tickets limit for this option!", "noPermissionsLimitOptionUser":"You are not allowed to create a ticket because you reached the max tickets limit for this option!", "unknownTicket":"Try this command again in a valid ticket!", "deprecatedTicket":"The current channel is not a valid ticket! It might have been a ticket from an old Open Ticket version!", "notInGuild":"This {0} doesn't work in DM! Please try it again in a server!", "channelRename":"Due to discord ratelimits, it's currently impossible for the bot to rename the channel. The channel will automatically be renamed over 10 minutes if the bot isn't rebooted.", "channelRenameSource":"The source of this error is: {0}", "busy":"Unable to use this {0}!\nThe ticket is currently being processed by the bot.\n\nPlease try again in a few seconds!", "closeBeforeMessage":"This ticket cannot be closed/deleted before a message has been sent by a user.", "closeBeforeAdminMessage":"This ticket cannot be closed/deleted before a message has been sent by a ticket admin or support member.", "unableToCreateTicket":"You are unable to create a ticket." }, "optionInvalidReasons":{ "stringRegex":"Value doesn't match pattern!", "stringMinLength":"Value needs to be at least {0} characters!", "stringMaxLength":"Value needs to be at most {0} characters!", "numberInvalid":"Invalid number!", "numberMin":"Number needs to be at least {0}!", "numberMax":"Number needs to be at most {0}!", "numberDecimal":"Number is not allowed to be a decimal!", "numberNegative":"Number is not allowed to be negative!", "numberPositive":"Number is not allowed to be positive!", "numberZero":"Number is not allowed to be zero!", "channelNotFound":"Unable to find channel!", "userNotFound":"Unable to find user!", "roleNotFound":"Unable to find role!", "memberNotFound":"Unable to find user!", "mentionableNotFound":"Unable to find user or role!", "channelType":"Invalid channel type!", "notInGuild":"This option requires you to be in a server!" }, "permissions":{ "developer":"You need to be the developer of the bot.", "owner":"You need to be the server owner.", "admin":"You need to be a server admin.", "moderator":"You need to be a moderator.", "support":"You need to be in the support team.", "member":"You need to be a member.", "discord-administrator":"You need to have the `ADMINISTRATOR` permission." }, "actionInvalid":{ "close":"Ticket is already closed!", "reopen":"Ticket is not closed yet!", "claim":"Ticket is already claimed!", "unclaim":"Ticket is not claimed yet!", "pin":"Ticket is already pinned!", "unpin":"Ticket is not pinned yet!", "add":"This user is already able to access the ticket!", "remove":"Unable to remove this user from the ticket!" } }, "params":{ "uppercase":{ "ticket":"Ticket", "tickets":"Tickets", "reason":"Reason", "creator":"Creator", "remaining":"Time Remaining", "added":"Added", "removed":"Removed", "filter":"Filter", "method":"Method", "type":"Type", "blacklisted":"Blacklisted", "panel":"Panel", "command":"Command", "system":"System", "true":"True", "false":"False", "syntax":"Syntax", "originalName":"Original Name", "newName":"New Name", "until":"Until", "validOptions":"Valid Options", "validPanels":"Valid Panels", "autoclose":"Autoclose", "autodelete":"Autodelete", "startupDate":"Startup Date", "version":"Version", "name":"Name", "role":"Role", "status":"Status", "claimed":"Claimed", "pinned":"Pinned", "creationDate":"Creation Date", "noone":"No-One", "open":"Open", "closed":"Closed", "priority":"Priority", "participants":"Participants", "yes":"Yes", "no":"No", "option":"Option", "topic":"Topic", "uptime":"System Uptime", "messages":"Messages", "embeds":"Embeds", "files":"Files", "components":"Components", "cooldown":"Cooldown", "maxTickets":"Max Tickets", "admins":"Admins", "roles":"Roles", "size":"Size" }, "lowercase":{ "text":"text", "html":"html", "command":"command", "modal":"modal", "button":"button", "dropdown":"dropdown", "method":"method" } }, "commands":{ "reason":"Specify an optional reason that will be visible in logs.", "help":"Get a list of all the available commands.", "panel":"Spawn a message with a dropdown or buttons (for ticket creation).", "panelId":"The identifier of the panel that you want to spawn.", "panelAutoUpdate":"Do you want this panel to automatically update when edited?", "ticket":"Instantly create a ticket.", "ticketId":"The identifier of the ticket that you want to create.", "close":"Close a ticket.", "delete":"Delete a ticket.", "deleteNoTranscript":"Delete this ticket without creating a transcript.", "reopen":"Reopen a ticket.", "claim":"Claim a ticket.", "claimUser":"Claim this ticket to someone else instead of yourself.", "unclaim":"Unclaim a ticket.", "pin":"Pin a ticket.", "unpin":"Unpin a ticket.", "move":"Move a ticket.", "moveId":"The identifier of the option that you want to move to.", "rename":"Rename a ticket.", "renameName":"The new name for this ticket.", "add":"Add a user to a ticket.", "addUser":"The user to add.", "remove":"Remove a user from a ticket.", "removeUser":"The user to remove.", "blacklist":"Manage the ticket blacklist.", "blacklistView":"View a list of the current blacklist.", "blacklistAdd":"Add a user to the blacklist.", "blacklistRemove":"Remove a user from the blacklist.", "blacklistGet":"Get the details from a blacklisted user.", "blacklistGetUser":"The user to get details from.", "stats":"View statistics from the bot, a member or a ticket.", "statsReset":"Reset all the stats of the bot (and start counting from zero).", "statsGlobal":"View the global stats.", "statsUser":"View the stats from a user in the server.", "statsUserUser":"The user to view.", "statsTicket":"View the stats of a ticket in the server.", "statsTicketTicket":"The ticket to view.", "clear":"Delete multiple tickets at the same time.", "clearFilter":"The filter for clearing tickets.", "clearFilters":{ "all":"All", "open":"Open", "close":"Closed", "claim":"Claimed", "unclaim":"Unclaimed", "pin":"Pinned", "unpin":"Unpinned", "autoclose":"Autoclosed" }, "autoclose":"Manage autoclose in a ticket.", "autocloseDisable":"Disable autoclose in this ticket.", "autocloseEnable":"Enable autoclose in this ticket.", "autocloseEnableTime":"The amount of hours this ticket needs to be inactive to close it.", "autodelete":"Manage autodelete in a ticket.", "autodeleteDisable":"Disable autodelete in this ticket.", "autodeleteEnable":"Enable autodelete in this ticket.", "autodeleteEnableTime":"The amount of days this ticket needs to be inactive to delete it.", "topic":"Manage the topic of the ticket channel.", "topicSet":"Set the topic of the ticket channel.", "topicValue":"The new topic of the channel.", "topicList":"Get a list of all tickets with their topic and stats.", "priority":"Manage the priority of the ticket.", "prioritySet":"Set the priority of the ticket.", "priorityValue":"The priority of the channel.", "priorityGet":"Get the priority of the ticket.", "priorityList":"Get a list of all tickets with their priority status.", "transfer":"Transfer the ticket ownership from one user to another.", "transferUser":"The user to transfer to." }, "helpMenu":{ "help":"Get a list of all the available commands.", "ticket":"Instantly create a ticket.", "close":"Close a ticket, this disables writing in this channel.", "delete":"Delete a ticket, this creates a transcript when enabled.", "reopen":"Reopen a ticket, this enables writing in this channel again.", "pin":"Pin a ticket. This will move the ticket to the top and will add a '📌' emoij to the name.", "unpin":"Unpin a ticket. The ticket will stay on it's position but will lose the '📌' emoij.", "move":"Move a ticket. This will change the type of this ticket.", "rename":"Rename a ticket. This will change the channel name of this ticket.", "claim":"Claim a ticket. With this, you can let your team know you are handling this ticket.", "unclaim":"Unclaim a ticket. With this, you can let your team know that this ticket is free again.", "add":"Add a user to a ticket. This will allow the user to read & write in this ticket.", "remove":"Remove a user from a ticket. This will remove the ability to read & write for a user in this ticket.", "panel":"Spawn a message with a dropdown or buttons (for ticket creation).", "blacklistView":"View a list of the current blacklist.", "blacklistAdd":"Add a user to the blacklist.", "blacklistRemove":"Remove a user from the blacklist.", "blacklistGet":"Get the details from a blacklisted user.", "statsGlobal":"View the global stats.", "statsTicket":"View the stats of a ticket in the server.", "statsUser":"View the stats from a user in the server.", "statsReset":"Reset all the stats of the bot (and start counting from zero).", "autocloseDisable":"Disable autoclose in this ticket.", "autocloseEnable":"Enable autoclose in this ticket.", "autodeleteDisable":"Disable autodelete in this ticket.", "autodeleteEnable":"Enable autodelete in this ticket.", "categories":{ "general":"General Commands", "basicTicket":"Basic Ticket Commands", "advancedTicket":"Advanced Ticket Commands", "userTicket":"User Ticket Commands", "admin":"Admin Commands", "advanced":"Advanced Commands", "extra":"Extra Commands" } }, "stats":{ "scopes":{ "global":"Global Stats", "system":"System Stats", "user":"User Stats", "ticket":"Ticket Stats", "participants":"Participants", "messages":"Messages" }, "properties":{ "ticketsCreated":"Tickets Created", "ticketsClosed":"Tickets Closed", "ticketsDeleted":"Tickets Deleted", "ticketsReopened":"Tickets Reopened", "ticketsAutoclosed":"Tickets Autoclosed", "ticketsClaimed":"Tickets Claimed", "ticketsPinned":"Tickets Pinned", "ticketsMoved":"Tickets Moved", "usersBlacklisted":"Users Blacklisted", "transcriptsCreated":"Transcripts Created", "ticketsAutodeleted":"Tickets Autodeleted", "ticketsTransferred":"Tickets Transferred", "ticketVolume":"Ticket Volume", "averageTickets":"Average Tickets/User", "currentTickets":"Current Tickets", "age":"Ticket Age", "responseTime":"Response Time", "resolutionTime":"Resolution Time", "createdOn":"Created On", "createdBy":"Created By", "closedOn":"Closed On", "closedBy":"Closed By", "claimedOn":"Claimed On", "claimedBy":"Claimed By", "pinnedOn":"Pinned On", "pinnedBy":"Pinned By", "deletedOn":"Deleted On", "deletedBy":"Deleted By" }, "roles":{ "developer":"Developer", "serverOwner":"Server Owner", "serverAdmin":"Server Admin", "moderator":"Moderator Team", "support":"Support Team", "member":"Member" } }, "panel":{ "selectTicket":"Select your ticket", "selectRole":"Select your role", "selectOption":"Select your option" }, "priorities":{ "urgent":"Urgent", "veryHigh":"Very High", "high":"High", "normal":"Normal", "low":"Low", "veryLow":"Very Low", "none":"None" } }