Files
open-ticket/src/commands/close.ts
T

131 lines
8.0 KiB
TypeScript

///////////////////////////////////////
//CLOSE COMMAND
///////////////////////////////////////
import {opendiscord, api, utilities} from "../index"
import * as discord from "discord.js"
const generalConfig = opendiscord.configs.get("opendiscord:general")
const lang = opendiscord.languages
export const registerCommandResponders = async () => {
//CLOSE COMMAND RESPONDER
opendiscord.responders.commands.add(new api.ODCommandResponder("opendiscord:close",generalConfig.data.prefix,"close"))
opendiscord.responders.commands.get("opendiscord:close").workers.add([
new api.ODWorker("opendiscord:close",0,async (instance,params,source,cancel) => {
const {user,member,channel,guild} = instance
//check permissions
const permsResult = await opendiscord.permissions.checkCommandPerms(generalConfig.data.system.permissions.close,"support",user,member,channel,guild)
if (!permsResult.hasPerms){
if (permsResult.reason == "not-in-server") await instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
else await instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build(source,{guild,channel,user,permissions:["support"]}))
return cancel()
}
//check is in guild/server
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
//check if ticket exists
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
//return when already closed
if (ticket.get("opendiscord:closed").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,error:opendiscord.languages.getTranslation("errors.actionInvalid.close"),layout:"simple"}))
return cancel()
}
//return when busy
if (ticket.get("opendiscord:busy").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
return cancel()
}
//return when not allowed because of missing messages
if (!permsResult.isAdmin && (!generalConfig.data.system.allowCloseBeforeMessage || !generalConfig.data.system.allowCloseBeforeAdminMessage)){
const analysis = await opendiscord.transcripts.collector.ticketUserMessagesAnalysis(ticket,guild,channel)
if (analysis && !generalConfig.data.system.allowCloseBeforeMessage && analysis.totalMessages < 1){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:lang.getTranslation("errors.descriptions.closeBeforeMessage"),customTitle:lang.getTranslation("errors.titles.noPermissions")}))
return cancel()
}
if (analysis && !generalConfig.data.system.allowCloseBeforeAdminMessage && analysis.adminMessages < 1){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,layout:"simple",error:lang.getTranslation("errors.descriptions.closeBeforeAdminMessage"),customTitle:lang.getTranslation("errors.titles.noPermissions")}))
return cancel()
}
}
//start closing ticket
await instance.defer(false)
const reason = instance.options.getString("reason",false)
await opendiscord.actions.get("opendiscord:close-ticket").run(source,{guild,channel,user,ticket,reason,sendMessage:false})
await instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:close-message").build(source,{guild,channel,user,ticket,reason}))
}),
new api.ODWorker("opendiscord:logs",-1,(instance,params,source,cancel) => {
opendiscord.log(instance.user.displayName+" used the 'close' command!","info",[
{key:"user",value:instance.user.username},
{key:"userid",value:instance.user.id,hidden:true},
{key:"channelid",value:instance.channel.id,hidden:true},
{key:"method",value:source}
])
})
])
}
export const registerButtonResponders = async () => {
//CLOSE TICKET BUTTON RESPONDER
opendiscord.responders.buttons.add(new api.ODButtonResponder("opendiscord:close-ticket",/^od:close-ticket_/))
opendiscord.responders.buttons.get("opendiscord:close-ticket").workers.add(
new api.ODWorker("opendiscord:close-ticket",0,async (instance,params,source,cancel) => {
const originalSource = instance.interaction.customId.split("_")[1] as Exclude<api.ODActionManagerIds_Default["opendiscord:close-ticket"]["source"],"slash"|"text"|"autoclose">
if (originalSource == "ticket-message") await opendiscord.verifybars.get("opendiscord:close-ticket-ticket-message").activate(instance)
else if (originalSource == "reopen-message") await opendiscord.verifybars.get("opendiscord:close-ticket-reopen-message").activate(instance)
else await instance.defer("update",false)
})
)
}
export const registerModalResponders = async () => {
//CLOSE WITH REASON MODAL RESPONDER
opendiscord.responders.modals.add(new api.ODModalResponder("opendiscord:close-ticket-reason",/^od:close-ticket-reason_/))
opendiscord.responders.modals.get("opendiscord:close-ticket-reason").workers.add([
new api.ODWorker("opendiscord:close-ticket-reason",0,async (instance,params,source,cancel) => {
const {guild,channel,user} = instance
if (!channel) return
if (!guild){
//error
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build(source,{channel,user:instance.user}))
return cancel()
}
const ticket = opendiscord.tickets.get(instance.interaction.customId.split("_")[1])
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return
}
const originalSource = instance.interaction.customId.split("_")[2] as Exclude<api.ODActionManagerIds_Default["opendiscord:close-ticket"]["source"],"slash"|"text"|"autoclose">
const reason = instance.values.getTextField("reason",true)
//close with reason
if (originalSource == "ticket-message"){
await instance.defer("update",false)
await opendiscord.actions.get("opendiscord:close-ticket").run(originalSource,{guild,channel,user,ticket,reason,sendMessage:true})
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket}))
}else if (originalSource == "reopen-message"){
await instance.defer("update",false)
await opendiscord.actions.get("opendiscord:close-ticket").run(originalSource,{guild,channel,user,ticket,reason,sendMessage:false})
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:close-message").build("other",{guild,channel,user,ticket,reason}))
}else{
await instance.defer("update",false)
await opendiscord.actions.get("opendiscord:close-ticket").run(originalSource,{guild,channel,user,ticket,reason,sendMessage:true})
}
})
])
}