open-ticket

This is an open-source discord ticket bot, you can configure it and it comes with cool features like a transcript.

(WARNING: the bot's language is Dutch, there will be an English version soon!)

features

discord interaction buttons
transcripts
add/remove users from ticket
custom colors & name
has tickets for questions, partners & job applications

installation

You need node.js 16 to run this project, if you don't want to install node.js 16 then there is a npm package that can help you.

You can clone this project for download.

packages

canvas => version ^2.8.0
discord.js => version ^13.2.0
express => version ^4.17.1
node-localstorage => version ^2.2.1

The packages are also in package.json!

node.js 16 package

if you don't want to install node.js 16, you can install this package too

node => version ^16.10.0

npm install node@16

running

you can run node index.js but i would recommend you to use npm start

if there are any errors, you can open an issue on github.

config (required)

server_name => the name from your server.
server_logo=> the logo from your server.
bot_name=> the bot's name.
main_color=> the color used in all embeds.
auth_token=> the bot's token (Discord Developer Portal)
botperms_role=> the id from a role that can run admin commands with the bot.
ticket_msg/ticket_channel => the channel where you are gonna put the !ticket msg.
ticket_system/ticket_category => the category for tickets.
ticket_system/member_role => this role doesn't have access to tickets (WARNING: @everyone does have access to tickets, so make sure all members have a member role!).
ticket_system/transcript_channel => the channel for transcripts.

intents

In the discord developer portal in the "bot" panel you will find 3 switches under the title "Gateaway Intents". The following switches should always be turned on

SERVER MEMBERS INTENT
MESSAGE CONTENT INTENT

credits

the package contains a license, there are also credits in the bot. It is forbidden to extract these licenses and credits from it!

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