Files
open-ticket/src/actions/unpinTicket.ts
T

271 lines
16 KiB
TypeScript

///////////////////////////////////////
//TICKET UNPINNING SYSTEM
///////////////////////////////////////
import {opendiscord, api, utilities} from "../index"
import * as discord from "discord.js"
const generalConfig = opendiscord.configs.get("opendiscord:general")
export const registerActions = async () => {
opendiscord.actions.add(new api.ODAction("opendiscord:unpin-ticket"))
opendiscord.actions.get("opendiscord:unpin-ticket").workers.add([
new api.ODWorker("opendiscord:unpin-ticket",2,async (instance,params,source,cancel) => {
const {guild,channel,user,ticket,reason} = params
if (channel.isThread()) throw new api.ODSystemError("Unable to unpin ticket! Open Ticket doesn't support threads!")
await opendiscord.events.get("onTicketUnpin").emit([ticket,user,channel,reason])
//update ticket
ticket.get("opendiscord:pinned").value = false
ticket.get("opendiscord:pinned-by").value = null
ticket.get("opendiscord:pinned-on").value = null
ticket.get("opendiscord:busy").value = true
//rename channel (and give error when crashed)
const originalName = channel.name
if (originalName.startsWith("📌")){
const newName = originalName.replace("📌","");
try{
await utilities.timedAwait(channel.setName(newName),2500,(err) => {
opendiscord.log("Failed to rename channel on ticket unpin","error")
})
}catch(err){
await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-unpin",{guild,channel,user,originalName,newName})).message)
}
}
//update ticket message
const ticketMessage = await opendiscord.tickets.getTicketMessage(ticket)
if (ticketMessage){
try{
ticketMessage.edit((await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket})).message)
}catch(e){
opendiscord.log("Unable to edit ticket message on ticket unpinning!","error",[
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"messageid",value:ticketMessage.id},
{key:"option",value:ticket.option.id.value}
])
opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
}
}
//reply with new message
if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:unpin-message").build(source,{guild,channel,user,ticket,reason})).message)
ticket.get("opendiscord:busy").value = false
await opendiscord.events.get("afterTicketUnpinned").emit([ticket,user,channel,reason])
//update channel topic
await opendiscord.actions.get("opendiscord:update-ticket-topic").run("ticket-action",{guild,channel,user,ticket,sendMessage:false,newTopic:null})
}),
new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
const {guild,channel,user,ticket,reason} = params
//to logs
if (generalConfig.data.system.logs.enabled && generalConfig.data.system.messages.pinning.logs){
const logChannel = opendiscord.posts.get("opendiscord:logs")
if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(source,{guild,channel,user,ticket,mode:"unpin",reason,additionalData:null}))
}
//to dm
const creator = await opendiscord.tickets.getTicketUser(ticket,"creator")
if (creator && generalConfig.data.system.messages.pinning.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(source,{guild,channel,user,ticket,mode:"unpin",reason,additionalData:null}))
}),
new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
const {guild,channel,user,ticket} = params
opendiscord.log(user.displayName+" unpinned a ticket!","info",[
{key:"user",value:user.username},
{key:"userid",value:user.id,hidden:true},
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"reason",value:params.reason ?? "/"},
{key:"method",value:source}
])
})
])
}
export const registerVerifyBars = async () => {
//UNPIN TICKET TICKET MESSAGE
opendiscord.verifybars.add(new api.ODVerifyBar("opendiscord:unpin-ticket-ticket-message",opendiscord.builders.messages.getSafe("opendiscord:verifybar-ticket-message"),!generalConfig.data.system.disableVerifyBars))
opendiscord.verifybars.get("opendiscord:unpin-ticket-ticket-message").success.add([
new api.ODWorker("opendiscord:permissions",1,async (instance,params,source,cancel) => {
const permissionMode = generalConfig.data.system.permissions.unpin
if (permissionMode == "none"){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
return cancel()
}else if (permissionMode == "everyone") return
else if (permissionMode == "admin"){
if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild))){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
return cancel()
}else return
}else{
if (!instance.guild || !instance.member){
//error
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #1",layout:"advanced"}))
return cancel()
}
const role = await opendiscord.client.fetchGuildRole(instance.guild,permissionMode)
if (!role){
//error
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #2",layout:"advanced"}))
return cancel()
}
if (!role.members.has(instance.member.id)){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
return cancel()
}else return
}
}),
new api.ODWorker("opendiscord:unpin-ticket",0,async (instance,params,source,cancel) => {
const {guild,channel,user} = instance
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
//return when not pinned
if (!ticket.get("opendiscord:pinned").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,error:opendiscord.languages.getTranslation("errors.actionInvalid.unpin"),layout:"simple"}))
return cancel()
}
//return when busy
if (ticket.get("opendiscord:busy").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
return cancel()
}
//start unpining ticket
if (params.data == "reason"){
//unpin with reason
instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:unpin-ticket-reason").build("ticket-message",{guild,channel,user,ticket}))
}else{
//unpin without reason
await instance.defer("update",false)
await opendiscord.actions.get("opendiscord:unpin-ticket").run("ticket-message",{guild,channel,user,ticket,reason:null,sendMessage:true})
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket}))
}
})
])
opendiscord.verifybars.get("opendiscord:unpin-ticket-ticket-message").failure.add([
new api.ODWorker("opendiscord:back-to-ticket-message",0,async (instance,params,source,cancel) => {
const {guild,channel,user} = instance
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket}))
})
])
//UNPIN TICKET PIN MESSAGE
opendiscord.verifybars.add(new api.ODVerifyBar("opendiscord:unpin-ticket-pin-message",opendiscord.builders.messages.getSafe("opendiscord:verifybar-pin-message"),!generalConfig.data.system.disableVerifyBars))
opendiscord.verifybars.get("opendiscord:unpin-ticket-pin-message").success.add([
new api.ODWorker("opendiscord:permissions",1,async (instance,params,source,cancel) => {
const permissionMode = generalConfig.data.system.permissions.unpin
if (permissionMode == "none"){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
return cancel()
}else if (permissionMode == "everyone") return
else if (permissionMode == "admin"){
if (!opendiscord.permissions.hasPermissions("support",await opendiscord.permissions.getPermissions(instance.user,instance.channel,instance.guild))){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
return cancel()
}else return
}else{
if (!instance.guild || !instance.member){
//error
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #1",layout:"advanced"}))
return cancel()
}
const role = await opendiscord.client.fetchGuildRole(instance.guild,permissionMode)
if (!role){
//error
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #2",layout:"advanced"}))
return cancel()
}
if (!role.members.has(instance.member.id)){
//no permissions
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
return cancel()
}else return
}
}),
new api.ODWorker("opendiscord:unpin-ticket",0,async (instance,params,source,cancel) => {
const {guild,channel,user} = instance
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
//return when not pinned
if (!ticket.get("opendiscord:pinned").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error").build("button",{guild,channel,user,error:opendiscord.languages.getTranslation("errors.actionInvalid.unpin"),layout:"simple"}))
return cancel()
}
//return when busy
if (ticket.get("opendiscord:busy").value){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-busy").build("button",{guild,channel,user}))
return cancel()
}
//start unpinning ticket
if (params.data == "reason"){
//unpin with reason
instance.modal(await opendiscord.builders.modals.getSafe("opendiscord:unpin-ticket-reason").build("pin-message",{guild,channel,user,ticket}))
}else{
//unpin without reason
await instance.defer("update",false)
await opendiscord.actions.get("opendiscord:unpin-ticket").run("pin-message",{guild,channel,user,ticket,reason:null,sendMessage:false})
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:unpin-message").build("pin-message",{guild,channel,user,ticket,reason:null}))
}
})
])
opendiscord.verifybars.get("opendiscord:unpin-ticket-pin-message").failure.add([
new api.ODWorker("opendiscord:back-to-pin-message",0,async (instance,params,source,cancel) => {
const {guild,channel,user} = instance
const {verifybarMessage} = params
if (!guild){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-not-in-guild").build("button",{channel,user}))
return cancel()
}
const ticket = opendiscord.tickets.get(channel.id)
if (!ticket || channel.isDMBased()){
instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:error-ticket-unknown").build("button",{guild,channel,user}))
return cancel()
}
const rawReason = (verifybarMessage && verifybarMessage.embeds[0] && verifybarMessage.embeds[0].fields[0]) ? verifybarMessage.embeds[0].fields[0].value : null
const reason = (rawReason == null) ? null : rawReason.substring(3,rawReason.length-3)
await instance.update(await opendiscord.builders.messages.getSafe("opendiscord:pin-message").build("other",{guild,channel,user,ticket,reason}))
})
])
opendiscord.actions.get("opendiscord:unpin-ticket").workers.backupWorker = new api.ODWorker("opendiscord:cancel-busy",0,(instance,params) => {
//set busy to false in case of crash or cancel
params.ticket.get("opendiscord:busy").value = false
})
}