open-ticket/core/ticketActions/ticketOpener.js

const discord = require('discord.js')
const bot = require('../../index')
const client = bot.client
const config = bot.config
const l = bot.language
const log = bot.errorLog.log

const configParser = require("../utils/configParser")
const storage = bot.storage

module.exports = () => {
    //dropdown placeholder
    client.on("interactionCreate",(interaction) => {
        if (!interaction.isStringSelectMenu()) return
        if (interaction.customId != "OTdropdownMenu") return
        if (interaction.values.includes("OTChooseTicket")){
            interaction.deferUpdate()
        }

    })


    var closeButton = bot.buttons.firstmsg.firstmsgRowNormal
    
    //ticket button click / create ticket
    client.on("interactionCreate",async (interaction) => {
        if (interaction.isChatInputCommand() && (interaction.commandName == "new" || interaction.commandName == "ticket")){
            var customId = "OTnewT"+interaction.options.getString("type")
        }else if (interaction.isButton()){
            var customId = interaction.customId
        }else if (interaction.isStringSelectMenu() && (interaction.customId == "OTdropdownMenu")){
            var customId = interaction.values[0]

        }else return

        if (interaction.isButton()){
            if (interaction.customId.startsWith("OTnewT")){
                const optionid = interaction.customId.split("OTnewT")[1]
                if (!optionid){
                    interaction.reply({embeds:[bot.errorLog.serverError(l.errors.ticketDoesntExist)]})
                    return
                }
            }
        }

        
        if (configParser.getTicketValuesArray("id").includes(customId)){

            //ticketoptions from config
            const currentTicketOptions = configParser.getTicketById(customId)

            if (currentTicketOptions == false) return interaction.reply({embeds:[bot.errorLog.serverError(l.errors.anotherOption)]})

            if (interaction.isButton()){
                try {
                    if (config.system.answerInEphemeralOnOpen) interaction.deferReply({ephemeral:true})
                } catch{}
            }else if (interaction.isChatInputCommand()){
                interaction.deferReply({ephemeral:config.system.answerInEphemeralOnOpen})
            }else if (interaction.isStringSelectMenu()){
                try {
                    interaction.deferUpdate()
                } catch{}
            }

            if (storage.get("ticketStorage",interaction.member.id) == null || storage.get("ticketStorage",interaction.member.id) == "false"|| Number(storage.get("ticketStorage",interaction.member.id)) < config.system.maxAmountOfTickets){

                //update storage
                storage.set("ticketStorage",interaction.member.id,Number(storage.get("ticketStorage",interaction.member.id))+1)
                var ticketNumber = interaction.member.user.username

                //set ticketName
                var ticketName = currentTicketOptions.channelprefix+ticketNumber
                var logsname = currentTicketOptions.name
                
                //category
                if (currentTicketOptions.category.length < 16 || currentTicketOptions.category.length > 20){
                    var newTicketCategory = null
                }else{
                    var newTicketCategory = currentTicketOptions.category
                }

                var permissionsArray = []
                const pfb = discord.PermissionFlagsBits
                const guild = client.guilds.cache.find(g => g.id == interaction.guild.id)

                //set @everyone no ticket access
                permissionsArray.push({
                    id:interaction.guild.roles.everyone,
                    type:"role",
                    allow:[],
                    deny:[pfb.ViewChannel]
                })

                //add the user that created the ticket
                permissionsArray.push({
                    id:interaction.member.user,
                    type:"member",
                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
                })

                //add main adminroles
                config.adminRoles.forEach((role,index) => {
                    try {
                        const adminrole = guild.roles.cache.find(r => r.id == role)
                        if (!adminrole) return

                        permissionsArray.push({
                            id:adminrole,
                            type:"role",
                            allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
                        })
                    }catch{
                        log("system","invalid role! At 'config.json => main_adminroles:"+index)
                    }
                })

                //add ticket adminroles
                /**
                 * @type {String[]}
                 */
                const ticketadmin = currentTicketOptions.adminroles
                ticketadmin.forEach((role,index) => {
                    if (!config.adminRoles.includes(role)){
                        try {
                            const adminrole = guild.roles.cache.find(r => r.id == role)
                            if (!adminrole) return
                        
                            permissionsArray.push({
                                id:adminrole,
                                type:"role",
                                allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
                            })
                        }catch{
                            log("system","invalid role! At 'config.json => options/ticket/...:"+index)
                        }
                    }
                })

                //add member role
                if (config.system.memberRole && ![" ","0","false","null","undefined"].includes(config.system.memberRole)){
                    try {
                        const userrole = guild.roles.cache.find(r => r.id == config.system.memberRole)
                        if (userrole){
                            permissionsArray.push({
                                id:userrole,
                                type:"role",
                                deny:[pfb.ViewChannel]
                            })
                        }
                    }catch{
                        log("system","invalid role! At 'config.json => system/memberRole")
                    }
                }

                //create the channel
                interaction.guild.channels.create({
                    name:ticketName,
                    type:discord.ChannelType.GuildText,
                    parent:newTicketCategory,
                    reason:"A new ticket is created",
                    permissionOverwrites:permissionsArray
                    
                }).then((ticketChannel) => {
                    storage.set("userTicketStorage",ticketChannel.id,interaction.member.id)

                    const hiddendata = bot.hiddenData.writeHiddenData("ticketdata",[{key:"type",value:currentTicketOptions.id},{key:"openerid",value:interaction.user.id},{key:"createdms",value:new Date().getTime()}])
                    
                    var ticketEmbed = new discord.EmbedBuilder()
                        //.setAuthor({name:interaction.user.id})
                        .setColor(config.color)
                        .setTitle(currentTicketOptions.name)
                        //.setFooter({text:"Ticket Type: "+currentTicketOptions.id})
                    if (currentTicketOptions.ticketmessage.length > 0){
                        ticketEmbed.setDescription(currentTicketOptions.ticketmessage+hiddendata)
                    }else{
                        ticketEmbed.setDescription(hiddendata)
                    }

                    if (currentTicketOptions.thumbnail.enable) ticketEmbed.setThumbnail(currentTicketOptions.thumbnail.url)
                    if (currentTicketOptions.image.enable) ticketEmbed.setImage(currentTicketOptions.image.url)
                
                    ticketChannel.send({
                        content:"<@"+interaction.member.id+"> @here",
                        embeds:[ticketEmbed],
                        components:[closeButton]
                    
                    }).then(firstmsg => {
                        firstmsg.pin()
                    })
                    
                    log("system","created new ticket",[{key:"ticket",value:ticketName},{key:"user",value:interaction.user.tag}])
                    require("../api/modules/events").onTicketOpen(interaction.user,ticketChannel,interaction.guild,new Date(),{name:ticketName,status:"open",ticketOptions:currentTicketOptions})

                    const channelbutton = new discord.ActionRowBuilder()
                        .addComponents([
                            new discord.ButtonBuilder()
                                .setStyle(discord.ButtonStyle.Link)
                                .setDisabled(false)
                                .setEmoji("🎫")
                                .setLabel("go to ticket")
                                .setURL(ticketChannel.url)
                        ])
                        
                    try{
                        if (currentTicketOptions.enableDmOnOpen) interaction.member.send({embeds:[bot.errorLog.custom(l.messages.newTicketDmTitle,currentTicketOptions.message,":ticket:",config.color)],components:[channelbutton]})
                    }
                    catch{log("system","failed to send DM")}

                    if ((interaction.isButton() && config.system.answerInEphemeralOnOpen) || interaction.isChatInputCommand()) interaction.editReply({embeds:[bot.errorLog.success(l.messages.createdTitle,l.messages.createdDescription)],components:[channelbutton]})
                    
                })
            }else{
                try {
                    if (config.system.dmMessages){
                        interaction.member.send({embeds:[bot.errorLog.warning(l.errors.maxAmountTitle,l.errors.maxAmountDescription)]})
                    }
                }
                catch{log("system","can't send DM to member, member doesn't allow dm's")}
                
                
            }
        }
    })
}