v3.3 push 6 (added ticket claiming)

commands/claim.js

@@ -5,6 +5,8 @@ const config = bot.config
 const log = bot.errorLog.log
 const l = bot.language
 const permsChecker = require("../core/utils/permisssionChecker")
+const embed = discord.EmbedBuilder
+const storage = bot.storage
 
 const APIEvents = require("../core/api/modules/events")
 const DISABLE = require("../core/api/api.json").disable
@@ -25,24 +27,36 @@ module.exports = () => {
         }
 
         msg.channel.messages.fetchPinned().then(msglist => {
+            /**@type {discord.Message} */
             var firstmsg = msglist.last()
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const hdraw = bot.hiddenData.removeHiddenData(firstmsg.embeds[0].description)
+            const hiddendata = hdraw.hiddenData
             const ticketId = hiddendata.data.find(d => d.key == "type").value
 
+            hiddendata.data.push({key:"claimedby",value:interaction.user.id})
+            storage.set("claimData",interaction.channel.id,interaction.user.id)
             
-            //msg.channel.send({embeds:[bot.embeds.commands.claimEmbed(claimingUser,msg.author)]})
-            msg.channel.send({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
+            const newEmbed = new embed(firstmsg.embeds[0].data)
+                .setFooter({text:"claimed by: "+interaction.user.tag,iconURL:interaction.user.displayAvatarURL()})
+                .setDescription(hdraw.description+bot.hiddenData.writeHiddenData(hiddendata.type,hiddendata.data))
+
+            if (!firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim],embeds:[newEmbed]})
+
+            }else if (firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim],embeds:[newEmbed]})
+            }
+
+            msg.channel.send({embeds:[bot.embeds.commands.claimEmbed(claimingUser,msg.author)]})
 
-            var loguser = claimingUser
             log("command","someone used the 'claim' command",[{key:"user",value:msg.author.tag}])
             log("system","user claimed to ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"claimed_user",value:claimingUser.tag}])
 
             const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            //APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
-            //APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+            APIEvents.onTicketClaim(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+            APIEvents.onCommand("claim",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
         }) 
-        
     })
 
     if (!DISABLE.commands.slash.claim) client.on("interactionCreate",async (interaction) => {
@@ -59,24 +73,35 @@ module.exports = () => {
         await interaction.deferReply()
 
         interaction.channel.messages.fetchPinned().then(msglist => {
+            /**@type {discord.Message} */
             var firstmsg = msglist.last()
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const hdraw = bot.hiddenData.removeHiddenData(firstmsg.embeds[0].description)
+            const hiddendata = hdraw.hiddenData
             const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            //interaction.editReply({embeds:[bot.embeds.commands.claimEmbed(user,interaction.user)]})
-            interaction.editReply({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
+            hiddendata.data.push({key:"claimedby",value:interaction.user.id})
+            storage.set("claimData",interaction.channel.id,interaction.user.id)
+            
+            const newEmbed = new embed(firstmsg.embeds[0].data)
+                .setFooter({text:"claimed by: "+user.tag,iconURL:user.displayAvatarURL()})
+                .setDescription(hdraw.description+bot.hiddenData.writeHiddenData(hiddendata.type,hiddendata.data))
+
+            if (!firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim],embeds:[newEmbed]})
+
+            }else if (firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim],embeds:[newEmbed]})
+            }
+
+            interaction.editReply({embeds:[bot.embeds.commands.claimEmbed(user,interaction.user)]})
 
-            var loguser = user
             log("command","someone used the 'claim' command",[{key:"user",value:interaction.user.tag}])
-            log("system","user claimed to ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"claimed_user",value:loguser.tag}])
+            log("system","user claimed to ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"claimed_user",value:user.tag}])
 
             const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            //APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
-            //APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
-            
+            APIEvents.onTicketClaim(interaction.user,user,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+            APIEvents.onCommand("claim",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
         })
-
-       
     })
 }

commands/help.js

@@ -19,7 +19,10 @@ module.exports = () => {
         .setTitle("❔ "+l.helpMenu.title)
 
     const header = l.helpMenu.header2
-    helpEmbed.setDescription(header+"`"+prefix+msgName+" <id>` ➜ _"+l.helpMenu.msgCmd+"_\n\n`"+prefix+"rename <name>` ➜ _"+l.helpMenu.renameCmd+"_\n`"+prefix+"close` ➜ _"+l.helpMenu.closeCmd+"_\n`"+prefix+"delete` ➜ _"+l.helpMenu.deleteCmd+"_\n`"+prefix+"reopen` ➜ _"+l.helpMenu.reopenCmd+"_\n\n`"+prefix+"add <user>` ➜ _"+l.helpMenu.addCmd+"_\n`"+prefix+"remove <user>` ➜ _"+l.helpMenu.removeCmd+"_\n\n`"+prefix+"change <newtype>` ➜ _Change ticket type._")
+    helpEmbed.setDescription(header+"`"+prefix+msgName+" <id>` ➜ _"+l.helpMenu.msgCmd+"_\n\n`"+prefix+"rename <name>` ➜ _"+l.helpMenu.renameCmd+"_\n`"+prefix+"close [reason]` ➜ _"+l.helpMenu.closeCmd+"_\n`"+prefix+"delete` ➜ _"+l.helpMenu.deleteCmd+"_\n`"+prefix+"reopen` ➜ _"+l.helpMenu.reopenCmd+"_\n\n`"+prefix+"add <user>` ➜ _"+l.helpMenu.addCmd+"_\n`"+prefix+"remove <user>` ➜ _"+l.helpMenu.removeCmd+"_\n\n`"+prefix+"change <newtype>` ➜ _"+l.helpMenu.changeCmd+"_\n`"+prefix+"claim [user]` ➜ _"+l.helpMenu.claimCmd+"_\n`"+prefix+"unclaim` ➜ _"+l.helpMenu.unclaimCmd+"_")
+    helpEmbed.addFields([
+        {name:"Autoclose",value:l.helpMenu.autocloseCmd+"\n`"+prefix+"autoclose enable <inactive time>`\n`"+prefix+"autoclose disable`"}
+    ])
 
     var otherprefix = prefix.endsWith(" ") ? prefix.substring(0,prefix.length-1) : prefix
 

commands/unclaim.js

@@ -5,6 +5,8 @@ const config = bot.config
 const log = bot.errorLog.log
 const l = bot.language
 const permsChecker = require("../core/utils/permisssionChecker")
+const embed = discord.EmbedBuilder
+const storage = bot.storage
 
 const APIEvents = require("../core/api/modules/events")
 const DISABLE = require("../core/api/api.json").disable
@@ -21,31 +23,45 @@ module.exports = () => {
             return
         }
 
+        const unclaimuser = storage.get("claimData",msg.channel.id)
+        if (!unclaimuser || unclaimuser == "false") return msg.channel.send({embeds:[bot.errorLog.serverError("This ticket isn't claimed yet!")]})
+
         msg.channel.messages.fetchPinned().then(msglist => {
+            /**@type {discord.Message} */
             var firstmsg = msglist.last()
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const hdraw = bot.hiddenData.removeHiddenData(firstmsg.embeds[0].description)
+            const hiddendata = hdraw.hiddenData
             const ticketId = hiddendata.data.find(d => d.key == "type").value
 
+            hiddendata.data.push({key:"claimedby",value:"false"})
+            storage.set("claimData",interaction.channel.id,"false")
             
-            //msg.channel.send({embeds:[bot.embeds.commands.unclaimEmbed(msg.author)]})
-            msg.channel.send({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
+            const newEmbed = new embed(firstmsg.embeds[0].data)
+                .setFooter(null)
+                .setDescription(hdraw.description+bot.hiddenData.writeHiddenData(hiddendata.type,hiddendata.data))
+
+            if (!firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal],embeds:[newEmbed]})
+
+            }else if (firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabled],embeds:[newEmbed]})
+            }
+
+            msg.channel.send({embeds:[bot.embeds.commands.unclaimEmbed(msg.author)]})
 
-            var loguser = msg.author
             log("command","someone used the 'unclaim' command",[{key:"user",value:msg.author.tag}])
-            log("system","user unclaimed from ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"unclaimed_user",value:msg.author.tag}])
+            log("system","user unclaimed from ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"unclaimed_user",value:unclaimuser}])
 
             const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            //APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
-            //APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+            APIEvents.onTicketUnclaim(msg.author,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+            APIEvents.onCommand("unclaim",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
         }) 
-        
     })
 
     if (!DISABLE.commands.slash.unclaim) client.on("interactionCreate",async (interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "unclaim") return
-        const user = interaction.user
 
         if (!interaction.guild) return
         if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
@@ -55,25 +71,40 @@ module.exports = () => {
 
         await interaction.deferReply()
 
+        const unclaimuser = storage.get("claimData",interaction.channel.id)
+        if (!unclaimuser || unclaimuser == "false") return interaction.editReply({embeds:[bot.errorLog.serverError("This ticket isn't claimed yet!")]})
+
+
         interaction.channel.messages.fetchPinned().then(msglist => {
+            /**@type {discord.Message} */
             var firstmsg = msglist.last()
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const hdraw = bot.hiddenData.removeHiddenData(firstmsg.embeds[0].description)
+            const hiddendata = hdraw.hiddenData
             const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            //interaction.editReply({embeds:[bot.embeds.commands.unclaimEmbed(interaction.user)]})
-            interaction.editReply({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
+            hiddendata.data.push({key:"claimedby",value:"false"})
+            storage.set("claimData",interaction.channel.id,"false")
+            
+            const newEmbed = new embed(firstmsg.embeds[0].data)
+                .setFooter(null)
+                .setDescription(hdraw.description+bot.hiddenData.writeHiddenData(hiddendata.type,hiddendata.data))
+
+            if (!firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal],embeds:[newEmbed]})
+
+            }else if (firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabled],embeds:[newEmbed]})
+            }
+
+            interaction.editReply({embeds:[bot.embeds.commands.unclaimEmbed(interaction.user)]})
 
-            var loguser = user
             log("command","someone used the 'unclaim' command",[{key:"user",value:interaction.user.tag}])
-            log("system","user unclaimed from ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"unclaimed_user",value:loguser.tag}])
+            log("system","user unclaimed from ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"unclaimed_user",value:unclaimuser}])
 
             const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            //APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
-            //APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
-            
+            APIEvents.onTicketUnclaim(interaction.user,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+            APIEvents.onCommand("unclaim",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
         })
-
-       
     })
 }

core/interactionHandlers/buttons/firstmsg.js

@@ -15,6 +15,13 @@ const bs = discord.ButtonStyle
 
 
 exports.firstmsgRowNormal = new arb()
+    .addComponents(
+        new button()
+            .setCustomId("OTclaimTicket")
+            .setDisabled(false)
+            .setStyle(bs.Success)
+            .setLabel("Claim Ticket")
+    )
     .addComponents(
         new button()
         .setCustomId("OTcloseTicket")
@@ -33,6 +40,63 @@ exports.firstmsgRowNormal = new arb()
     )
 
 exports.firstmsgRowDisabled = new arb()
+    .addComponents(
+        new button()
+            .setCustomId("OTclaimTicket")
+            .setDisabled(false)
+            .setStyle(bs.Success)
+            .setLabel("Claim Ticket")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(true)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(true)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+
+exports.firstmsgRowNormalNoClaim = new arb()
+    .addComponents(
+        new button()
+            .setCustomId("OTclaimTicket")
+            .setDisabled(true)
+            .setStyle(bs.Secondary)
+            .setLabel("Claim Ticket")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(false)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+
+exports.firstmsgRowDisabledNoClaim = new arb()
+    .addComponents(
+        new button()
+            .setCustomId("OTclaimTicket")
+            .setDisabled(true)
+            .setStyle(bs.Secondary)
+            .setLabel("Claim Ticket")
+    )
     .addComponents(
         new button()
         .setCustomId("OTcloseTicket")

core/interactionHandlers/handlers/accepted/claiming.js

@@ -0,0 +1,51 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //CLAIM
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTclaimTicket") return
+        
+        try {
+            interaction.deferUpdate()
+        }catch{}
+
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            /**@type {discord.Message} */
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+            const hdraw = bot.hiddenData.removeHiddenData(firstmsg.embeds[0].description)
+            const hiddendata = hdraw.hiddenData
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+
+            hiddendata.data.push({key:"claimedby",value:interaction.user.id})
+            storage.set("claimData",interaction.channel.id,interaction.user.id)
+            
+            const newEmbed = new embed(firstmsg.embeds[0].data)
+                .setFooter({text:"claimed by: "+interaction.user.tag,iconURL:interaction.user.displayAvatarURL()})
+                .setDescription(hdraw.description+bot.hiddenData.writeHiddenData(hiddendata.type,hiddendata.data))
+
+            if (!firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim],embeds:[newEmbed]})
+
+            }else if (firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim],embeds:[newEmbed]})
+            }
+        })
+    })
+}

core/interactionHandlers/handlers/accepted/closing.js

@@ -41,8 +41,18 @@ module.exports = () => {
                 return
             }
         }
-        
+        if (interaction.message.pinned && interaction.message.author.id == client.user.id){
+            const claimdata = storage.get("claimData",interaction.channel.id)
+            console.log(claimdata)
+            if (claimdata && claimdata != "false"){
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim]})
+            }else{
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabled]})
+            }
+        }else{
             interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
+        }
+        
 
         /**
          * @type {String}

core/interactionHandlers/handlers/handlers.js

@@ -7,4 +7,5 @@ module.exports = () => {
     require("./accepted/reopening")()
     require("./accepted/deleting")()
     require("./accepted/closingReason")()
+    require("./accepted/claiming")()
 }

core/startscreen.js

@@ -16,6 +16,7 @@ const showFlags = async (chalk) => {
     if (process.argv.some((v) => v == "--debug")) console.log(chalk.blue("[FLAGS] => enabled DEBUG mode")); isFlag = true
     if (process.argv.some((v) => v == "--noslash")) console.log(chalk.blue("[FLAGS] => slash commands disabled")); isFlag = true
     if (process.argv.some((v) => v == "--localstatus")) console.log(chalk.blue("[FLAGS] => using local livestatus.json")); isFlag = true
+    if (process.argv.some((v) => v == "--noerrorupload")) console.log(chalk.blue("[FLAGS] => not uploading errors to liveStatus")); isFlag = true
 
     if (!isFlag) console.log(chalk.blue("no flags!"))
 }

core/ticketActions/ticketCloser.js

@@ -35,7 +35,7 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
     const ticketOpenerChannelName = channelname.split(prefix)[1]
 
     //get user that opened the ticket
-    var getuserID = storage.get("userTicketStorage",channel.id)
+    var getuserID = storage.get("userFromChannel",channel.id)
     try {
         var ticketOpener = client.users.cache.find(u => u.id === getuserID)
         var isDatabaseError = false
@@ -66,7 +66,9 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
         log("system","deleted a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
         pendingDelete.push(channel.id)
 
-        if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
+        if (!isDatabaseError) storage.set("amountOfUserTickets",getuserID,Number(storage.get("amountOfUserTickets",getuserID)) - 1)
+        storage.delete("userFromChannel",channel.id)
+        storage.delete("claimData",channel.id)
 
         //getID & send DM & send api event
         await channel.messages.fetchPinned().then(async msglist => {
@@ -192,29 +194,11 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
 
         if (!nomessage){
             //message 
-            var closeButtonRow = new discord.ActionRowBuilder()
-                .addComponents(
-                    new discord.ButtonBuilder()
-                    .setCustomId("OTdeleteTicket1")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Danger)
-                    .setLabel(l.buttons.delete)
-                    .setEmoji("✖️")
-                )
-                .addComponents(
-                    new discord.ButtonBuilder()
-                    .setCustomId("OTreopenTicket")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Success)
-                    .setLabel(l.buttons.reopen)
-                    .setEmoji("✔")
-                )
-                
             const embed = new discord.EmbedBuilder()
                 .setColor(config.color)
                 .setTitle(":lock: "+l.commands.closeTitle+" :lock:")
                 .setDescription(l.messages.closedDescription)
-            channel.send({embeds:[embed],components:[closeButtonRow]})
+            channel.send({embeds:[embed],components:[bot.buttons.close.closeCommandRow]})
         }
 
         log("system","closed a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])

core/ticketActions/ticketOpener.js

@@ -63,10 +63,10 @@ module.exports = () => {
                 } catch{}
             }
 
-            if (storage.get("ticketStorage",interaction.member.id) == null || storage.get("ticketStorage",interaction.member.id) == "false"|| Number(storage.get("ticketStorage",interaction.member.id)) < config.system.maxAmountOfTickets){
+            if (storage.get("amountOfUserTickets",interaction.member.id) == null || storage.get("amountOfUserTickets",interaction.member.id) == "false"|| Number(storage.get("amountOfUserTickets",interaction.member.id)) < config.system.maxAmountOfTickets){
 
                 //update storage
-                storage.set("ticketStorage",interaction.member.id,Number(storage.get("ticketStorage",interaction.member.id))+1)
+                storage.set("amountOfUserTickets",interaction.member.id,Number(storage.get("amountOfUserTickets",interaction.member.id))+1)
                 var ticketNumber = interaction.member.user.username
 
                 //set ticketName
@@ -162,7 +162,7 @@ module.exports = () => {
                     permissionOverwrites:permissionsArray
                     
                 }).then((ticketChannel) => {
-                    storage.set("userTicketStorage",ticketChannel.id,interaction.member.id)
+                    storage.set("userFromChannel",ticketChannel.id,interaction.member.id)
 
                     const hiddendata = bot.hiddenData.writeHiddenData("ticketdata",[{key:"type",value:currentTicketOptions.id},{key:"openerid",value:interaction.user.id},{key:"createdms",value:new Date().getTime()}])
                     
@@ -198,7 +198,7 @@ module.exports = () => {
                                 .setStyle(discord.ButtonStyle.Link)
                                 .setDisabled(false)
                                 .setEmoji("🎫")
-                                .setLabel("go to ticket")
+                                .setLabel(l.commands.goToTicket)
                                 .setURL(ticketChannel.url)
                         ])
                         

core/utils/liveStatus.js

@@ -139,6 +139,7 @@ exports.run = async (pluginData) => {
 /**@param {OTLiveStatusError} options @returns {Promise<Boolean>} */
 const uploadLiveStatus = (options) => {
     return new Promise((resolve,reject) => {
+        if (process.argv.some((v) => v == "--noerrorupload")) return resolve(true)
         try {
             var data = encodeURIComponent(JSON.stringify(options))
             axios.get("https://livestatus.dj-dj.be/openticket?auth=openticketLIVESTATUS1234&data="+data).then((res) => {
@@ -154,8 +155,9 @@ const uploadLiveStatus = (options) => {
 /**@param {String} err @returns {Promise<Boolean>}*/
 exports.liveStatusUploadManager = async (err) => {
     return new Promise(async (resolve) => {
-        //use globalPluginData for (some) plugin details
         
+        if (process.argv.some((v) => v == "--noerrorupload")) return resolve(true)
+        else{
             var tsenabled = (bot.tsconfig.sendTranscripts.enableChannel || bot.tsconfig.sendTranscripts.enableDM)
             var tsmode = bot.tsconfig.sendTranscripts.useHTMLtranscripts ? "html" : "text"
             const transcriptMode = tsenabled ? tsmode : false
@@ -189,5 +191,6 @@ exports.liveStatusUploadManager = async (err) => {
                     }
                 }))
             }catch{resolve(false)}
+        }
     })
 }

language/arabic.json

@@ -23,11 +23,18 @@
         "renameTitle": "تم تغيير أسم التكت الى {0}!",
         "closeTitle": "تم أغلاق التكت!",
         "deleteTitle": " جاري حذف التكت...",
+        "reopenTitle": "إعادة فتح التكت!",
         
         "claimTitle":"This ticket is now claimed to {0}",
         "unclaimTitle":"This ticket isn't claimed anymore!",
         "changeTitle":"Changed ticket type to {0}!",
 
+        "statsTitle":"Here are the stats for {0}!",
+        "autocloseTitle":"This ticket will be closed automatically after {0}!",
+        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
+        "autocloseWarn":"This only affects inactive tickets!",
+
+        "goToTicket":"go to ticket",
         "ticketWarning": "هذا الأمبد موجود بالفعل في الرسالة بالأسفل!",
         "maxTicketWarning": "**تحذير:** _يمكنك فقط فتح {0} تكت في الوقت!_"
     },
@@ -42,7 +49,12 @@
         "deleteCmd": "حذف التكت.",
         "addCmd": "إضافة مستخدم الى التكت.",
         "removeCmd": "إزالة مستخدم من التكت.",
-    "reopenCmd": "إعادة فتح تكت بعد إغلاقة."
+        "reopenCmd": "إعادة فتح تكت بعد إغلاقة.",
+        "changeCmd":"Change ticket type.",
+        "claimCmd":"Claim a ticket.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"View ticket stats.",
+        "autocloseCmd":"Set timer to automatically close ticket"
     },
     "buttons": {
         "close": "إغلاق التكت",
@@ -68,9 +80,11 @@
 
         "none": "لا يوجد",
         "reason": "سبب",
-
+        "createdat":"created at",
+        "openedby":"opened by",
         "deletedby":"deleted by",
         "closedby":"closed by",
+        
         "modalreason":"What is the reason for closing this ticket?",
         "chooseATicket": "Choose a ticket"
     },

language/custom.json

@@ -23,11 +23,18 @@
         "renameTitle":"Changed the name to {0}!",
         "closeTitle":"Closed this ticket!",
         "deleteTitle":"Deleting this ticket...",
+        "reopenTitle":"Re-Opened this ticket!",
         
         "claimTitle":"This ticket is now claimed to {0}",
         "unclaimTitle":"This ticket isn't claimed anymore!",
         "changeTitle":"Changed ticket type to {0}!",
 
+        "statsTitle":"Here are the stats for {0}!",
+        "autocloseTitle":"This ticket will be closed automatically after {0}!",
+        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
+        "autocloseWarn":"This only affects inactive tickets!",
+
+        "goToTicket":"go to ticket",
         "ticketWarning":"The embed is in the message below!",
         "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
     },
@@ -42,7 +49,12 @@
         "deleteCmd":"Delete a ticket.",
         "addCmd":"Add a user to the ticket.",
         "removeCmd":"Remove a user from the ticket.",
-        "reopenCmd":"Re-Open a ticket after it was closed."
+        "reopenCmd":"Re-Open a ticket after it was closed.",
+        "changeCmd":"Change ticket type.",
+        "claimCmd":"Claim a ticket.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"View ticket stats.",
+        "autocloseCmd":"Set timer to automatically close ticket"
     },
     "buttons":{
         "close":"Close Ticket",
@@ -68,9 +80,11 @@
 
         "none":"none",
         "reason":"reason",
-
+        "createdat":"created at",
+        "openedby":"opened by",
         "deletedby":"deleted by",
         "closedby":"closed by",
+        
         "modalreason":"What is the reason for closing this ticket?",
         "chooseATicket": "Choose a ticket"
     },

language/czech.json

@@ -23,11 +23,18 @@
         "renameTitle":"Změnit jmeno na {0}!",
         "closeTitle":"Zavři tenhle ticket!",
         "deleteTitle":"Mažu ticket...",
+        "reopenTitle":"Znovu otevíram ticket",
         
-        "claimTitle":"Nyní jsi převzal ticket {0}",
-        "unclaimTitle":"Tento ticketu už je převzatý!",
-        "changeTitle":"Změnil jsi typ ticketu na {0}!",
+        "claimTitle":"Ticket nyní převzal {0}",
+        "unclaimTitle":"Ticket už není převzaný",
+        "changeTitle":"Změněn typ ticketu {0}!",
 
+        "statsTitle":"Tady je info o ticketu {0}!",
+        "autocloseTitle":"Tento ticketu bude automaticky uzavřen za {0}!",
+        "autocloseRejectTitle":"Tento ticketu už nebude automaticky uzavřen!",
+        "autocloseWarn":"Toto zavře pouze neaktivní tickety!",
+
+        "goToTicket":"běž do ticketu",
         "ticketWarning":"The embed is in the message below!",
         "maxTicketWarning":"**Warning:** _Můžeš vytvořit pouze {0} v tuhle chvíli!_"
     },
@@ -42,7 +49,12 @@
         "deleteCmd":"Odstranit ticket.",
         "addCmd":"Pridat uživatele do ticketu.",
         "removeCmd":"Odebrat uživatele z ticketu.",
-        "reopenCmd":"Re-Open a ticket after it was closed."
+        "reopenCmd":"Re-Open a ticket after it was closed.",
+        "changeCmd":"Změnit typ ticketu.",
+        "claimCmd":"Převzi ticket.",
+        "unclaimCmd":"Uvolnit ticket.",
+        "statsCmd":"Zobrazit info o ticketu.",
+        "autocloseCmd":"Nastavit automatické uzavření ticketu"
     },
     "buttons":{
         "close":"Zavřit ticket",
@@ -68,9 +80,11 @@
 
         "none":"žádný",
         "reason":"důvod",
-
+        "createdat":"otevřeno v",
+        "openedby":"otevřel",
         "deletedby":"smazano uzivatelem",
         "closedby":"zavreno uzivatelem",
+        
         "modalreason":"Jakž byl důvod k zavření toho ticketu?",
         "chooseATicket": "Vyber ticket"
     },

language/danish.json

@@ -23,11 +23,18 @@
     "renameTitle": "Ændrede navnet til {0}!",
     "closeTitle": "Lukket denne ticket!",
     "deleteTitle": "Sletter denne ticket...",
+    "reopenTitle": "Genåbnede denne ticket!",
     
-    "claimTitle": "Denne ticket er nu krævet til {0}",
-    "unclaimTitle": "Der gøres ikke krav på denne ticket længere!",
-    "changeTitle": "Ændrede ticket type til {0}!",
+    "claimTitle": "Denne ticket bliver nu håndteret af {0}",
+    "unclaimTitle": "Denne ticket bliver ikke håndteret længere!",
+    "changeTitle": "Ændrede ticket-type til {0}!",
 
+    "statsTitle": "Her er statestikerne til {0}!",
+    "autocloseTitle": "Denne ticket lukker automatisk om {0}!",
+    "autocloseRejectTitle": "Denne ticket lukker ikke længere automatisk!",
+    "autocloseWarn": "Dette har kun effekt på inaktive tickets!",
+
+    "goToTicket": "gå til ticket",
     "ticketWarning": "Embedet er i meddelelsen nedenfor!",
     "maxTicketWarning": "**Warning:** _Du kan kun oprette {0} ticket(s) ad gangen!_"
   },
@@ -42,7 +49,12 @@
     "deleteCmd": "Slet en ticket.",
     "addCmd": "Tilføj en bruger til ticketen.",
     "removeCmd": "Fjern en bruger fra ticketen.",
-    "reopenCmd": "Genåbn en ticket, efter at den var lukket."
+    "reopenCmd": "Genåbn en ticket, efter at den var lukket.",
+    "changeCmd": "Skift ticket type.",
+    "claimCmd": "Håndter en ticket.",
+    "unclaimCmd": "Afhåndter en ticket.",
+    "statsCmd": "Se ticket statestiker.",
+    "autocloseCmd": "Angiv tiden til automatisk at lukke en ticket"
   },
   "buttons": {
     "close": "Luk Ticket",
@@ -68,9 +80,11 @@
 
     "none": "intet",
     "reason": "grundlag",
-
+    "createdat": "lavet af",
+    "openedby": "åbnet af",
     "deletedby": "slettet af",
     "closedby": "lukket af",
+    
     "modalreason": "Hvad er grunden til at lukke denne ticket?",
     "chooseATicket": "Vælg en ticket"
   },

language/dutch.json

@@ -23,11 +23,18 @@
         "renameTitle":"De naam is veranderd naar {0}!",
         "closeTitle":"Ticket gesloten!",
         "deleteTitle":"Ticket aan het verwijderen...",
+        "reopenTitle":"Ticket heropend!",
         
         "claimTitle":"Dit ticket is geclaimed door {0}",
         "unclaimTitle":"Dit ticket is niet meer geclaimed!",
         "changeTitle":"Ticket type veranderd naar {0}!",
 
+        "statsTitle":"Hier zijn de stats voor {0}!",
+        "autocloseTitle":"Dit ticket wordt automatisch gesloten na {0}!",
+        "autocloseRejectTitle":"Dit ticket wordt niet langer automatisch gesloten!",
+        "autocloseWarn":"Dit geldt alleen voor inactieve tickets!",
+
+        "goToTicket":"ga naar ticket",
         "ticketWarning":"De embed is in het bericht hier onder!",
         "maxTicketWarning":"**Waarschuwing:** _Je kan maar {0} ticket(s) tegelijkertijd maken!_"
     },
@@ -42,7 +49,12 @@
         "deleteCmd":"Verijder een ticket.",
         "addCmd":"Voeg een user aan een ticket.",
         "removeCmd":"Verwijder een user van een ticket.",
-        "reopenCmd":"Heropen een ticket nadat het gesloten is."
+        "reopenCmd":"Heropen een ticket nadat het gesloten is.",
+        "changeCmd":"Verander ticket type.",
+        "claimCmd":"Claim een ticket.",
+        "unclaimCmd":"Unclaim een ticket.",
+        "statsCmd":"Bekijk ticket stats.",
+        "autocloseCmd":"Zet een timer om het ticket automatisch te sluiten"
     },
     "buttons":{
         "close":"Sluit Ticket",
@@ -68,9 +80,11 @@
 
         "none":"geen",
         "reason":"reden",
-
+        "createdat":"gecreëerd op",
+        "openedby":"geopend door",
         "deletedby":"verwijderd door",
         "closedby":"gesloten door",
+
         "modalreason":"Wat is de reden om dit ticket te sluiten?",
         "chooseATicket": "Kies een ticket"
     },

language/english.json

@@ -23,11 +23,18 @@
         "renameTitle":"Changed the name to {0}!",
         "closeTitle":"Closed this ticket!",
         "deleteTitle":"Deleting this ticket...",
+        "reopenTitle":"Re-Opened this ticket!",
         
         "claimTitle":"This ticket is now claimed to {0}",
         "unclaimTitle":"This ticket isn't claimed anymore!",
         "changeTitle":"Changed ticket type to {0}!",
 
+        "statsTitle":"Here are the stats for {0}!",
+        "autocloseTitle":"This ticket will be closed automatically after {0}!",
+        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
+        "autocloseWarn":"This only affects inactive tickets!",
+
+        "goToTicket":"go to ticket",
         "ticketWarning":"The embed is in the message below!",
         "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
     },
@@ -42,7 +49,12 @@
         "deleteCmd":"Delete a ticket.",
         "addCmd":"Add a user to the ticket.",
         "removeCmd":"Remove a user from the ticket.",
-        "reopenCmd":"Re-Open a ticket after it was closed."
+        "reopenCmd":"Re-Open a ticket after it was closed.",
+        "changeCmd":"Change ticket type.",
+        "claimCmd":"Claim a ticket.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"View ticket stats.",
+        "autocloseCmd":"Set timer to automatically close ticket"
     },
     "buttons":{
         "close":"Close Ticket",
@@ -68,9 +80,11 @@
 
         "none":"none",
         "reason":"reason",
-
+        "createdat":"created at",
+        "openedby":"opened by",
         "deletedby":"deleted by",
         "closedby":"closed by",
+
         "modalreason":"What is the reason for closing this ticket?",
         "chooseATicket": "Choose a ticket"
     },

language/french.json

@@ -23,11 +23,18 @@
         "renameTitle":"Changement du nom en {0}!",
         "closeTitle":"Fermé ce ticket!",
         "deleteTitle":"Suppression de ce ticket...",
+        "reopenTitle":"A rouvert ce ticket!",
         
         "claimTitle":"This ticket is now claimed to {0}",
         "unclaimTitle":"This ticket isn't claimed anymore!",
         "changeTitle":"Changed ticket type to {0}!",
 
+        "statsTitle":"Here are the stats for {0}!",
+        "autocloseTitle":"This ticket will be closed automatically after {0}!",
+        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
+        "autocloseWarn":"This only affects inactive tickets!",
+
+        "goToTicket":"go to ticket",
         "ticketWarning":"L'intégration est dans le message ci-dessous!",
         "maxTicketWarning":"**Attention :** _Vous ne pouvez créer que {0} ticket(s) à la fois !_"
     },
@@ -42,7 +49,12 @@
         "deleteCmd":"Supprimer un billet.",
         "addCmd":"Ajouter un utilisateur au ticket.",
         "removeCmd":"Supprimer un utilisateur du ticket.",
-        "reopenCmd":"Rouvrir un ticket après sa clôture."
+        "reopenCmd":"Rouvrir un ticket après sa clôture.",
+        "changeCmd":"Change ticket type.",
+        "claimCmd":"Claim a ticket.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"View ticket stats.",
+        "autocloseCmd":"Set timer to automatically close ticket"
     },
     "buttons":{
         "close":"Fermer le ticket",
@@ -68,9 +80,11 @@
 
         "none":"rien",
         "reason":"raison",
-
+        "createdat":"created at",
+        "openedby":"opened by",
         "deletedby":"supprimé par",
         "closedby":"fermé par",
+        
         "modalreason":"Qu’elle est la raison pour fermer ce ticket?",
         "chooseATicket": "Choisir un ticket"
     },

language/german.json

@@ -23,11 +23,18 @@
         "renameTitle":"Der Name wurde geändert!",
         "closeTitle":"Dieses Ticket schließen!",
         "deleteTitle":"Löschen Sie dieses Ticket!",
+        "reopenTitle":"Öffne dieses Ticket erneut!",
         
-        "claimTitle":"Das Ticket wurde beansprucht von {0}",
-        "unclaimTitle":"Das Ticket wrid nicht mehr beansprucht",
-        "changeTitle":"Ticket Typ wurde geändert auf {0}!",
+        "claimTitle":"Dieses Ticket wurde beansprucht von {0}",
+        "unclaimTitle":"Dieses Ticket wird nichtmehr beansprucht.",
+        "changeTitle":"Ticket Typ wurde geändert zu {0}!",
 
+        "statsTitle":"Hier sind die Stats für {0}!",
+        "autocloseTitle":"Dieses Ticket wird automatisch geschlossen in {0}!",
+        "autocloseRejectTitle":"Dieses Ticket wird nichtmehr automatisch geschlossen",
+        "autocloseWarn":"Dies betrifft nur inaktive Tickets!",
+
+        "goToTicket":"Geh zu deinem Ticket",
         "ticketWarning":"Die Einbettung befindet sich in der Nachricht unten!",
         "maxTicketWarning":"**Warnung:** _Sie können nur {0} ticket(s) erstellen zu einer Zeit!_"
     },
@@ -42,7 +49,12 @@
         "deleteCmd":"Ein Ticket löschen.",
         "addCmd":"Fügen Sie dem Ticket einen Benutzer hinzu.",
         "removeCmd":"Entfernen eines Benutzers aus dem Ticket.",
-        "reopenCmd":"Öffnen Sie ein Ticket erneut, nachdem es geschlossen wurde."
+        "reopenCmd":"Öffnen Sie ein Ticket erneut, nachdem es geschlossen wurde.",
+        "changeCmd":"Ticket Typ ändern",
+        "claimCmd":"Ticket beanspruchen",
+        "unclaimCmd":"Ticket nicht mehr beanspruchen.",
+        "statsCmd":"Ticket Stats",
+        "autocloseCmd":"Timer wurde gesetzt auf automatisches schließen des Tickets"
     },
     "buttons":{
         "close":"Ticket schließen",
@@ -68,9 +80,11 @@
 
         "none":"none",
         "reason":"Grund",
-
+        "createdat":"Erstellt um",
+        "openedby":"Geöffnet um",
         "deletedby":"Gelöscht von",
         "closedby":"Geschlossen von",
+        
         "modalreason":"Was ist der Grund?",
         "chooseATicket": "Wähle ein passendes Thema!"
     },

language/italian.json

@@ -23,11 +23,18 @@
         "renameTitle":"Cambiato il nome a {0}!",
         "closeTitle":"Ticket chiuso!",
         "deleteTitle":"Eliminando questo ticket...",
+        "reopenTitle":"Ri-aperto questo ticket!",
         
-        "claimTitle":"Questo ticket è ora gestito da {0}",
+        "claimTitle":"Questo ticket adesso è gestito da {0}",
         "unclaimTitle":"Questo ticket non è più gestito!",
-        "changeTitle":"Cambiato il tipo di ticket in {0}!",
+        "changeTitle":"Ticket cambiato in {0}!",
 
+        "statsTitle":"Queste sono le stats per {0}!",
+        "autocloseTitle":"Questo ticket sarà eliminato direttamente dopo {0}!",
+        "autocloseRejectTitle":"Questo ticket non sarà più chiuso automaticamente!",
+        "autocloseWarn":"Questo vale solo per i ticket inattivi!",
+
+        "goToTicket":"vai al ticket",
         "ticketWarning":"L'embed è nel messaggio sotto!",
         "maxTicketWarning":"*Attenzione:* Tu puoi creare solo {0} ticket alla volta!"
     },
@@ -42,7 +49,12 @@
         "deleteCmd":"Elimina un ticket.",
         "addCmd":"Aggiungi un utente al ticket.",
         "removeCmd":"Rimuovi un utente da un ticket.",
-        "reopenCmd":"Ri-apri un ticket dopo averlo chiuso."
+        "reopenCmd":"Ri-apri un ticket dopo averlo chiuso.",
+        "changeCmd":"Cambia tipo di ticket.",
+        "claimCmd":"Gestisci un ticket.",
+        "unclaimCmd":"Lascia la gestione del ticket.",
+        "statsCmd":"Vedi le statistiche dei ticket.",
+        "autocloseCmd":"Imposta il timer dell'autochiusura dei ticket"
     },
     "buttons":{
         "close":"Chiudi",
@@ -68,9 +80,11 @@
 
         "none":"nessuno",
         "reason":"motivo",
-
+        "createdat":"creato il",
+        "openedby":"aperto da",
         "deletedby":"eliminato da",
         "closedby":"chiuso da",
+        
         "modalreason":"Quale è il motivo per chiudere questo ticket?",
         "chooseATicket": "Scegli un ticket"
     },

language/polish.json

@@ -23,11 +23,18 @@
         "renameTitle":"Zmieniono nazwę na {0}!",
         "closeTitle":"Zamknięto ten ticket!",
         "deleteTitle":"Usuwanie tego zgłoszenia..",
+        "reopenTitle":"Ponownie otwarto ten ticket!",
         
-        "claimTitle":"Tym ticketem zajmuje się {0}",
-        "unclaimTitle":"Ten ticket nie jest już odbierany!",
-        "changeTitle":"Zmieniono typ biletu na {0}!",
+        "claimTitle":"Ten ticket został odebrany przez {0}",
+        "unclaimTitle":"Nie można już odebrać tego biletu!",
+        "changeTitle":"Changed ticket type to {0}!",
 
+        "statsTitle":"Oto statystyki dotyczące {0}!",
+        "autocloseTitle":"Ten ticket zostanie automatycznie zamknięty po {0}!",
+        "autocloseRejectTitle":"Ten ticket nie będzie już automatycznie zamykany!",
+        "autocloseWarn":"Dotyczy to tylko nieaktywnych biletów!",
+
+        "goToTicket":"Przejdź do ticketa",
         "ticketWarning":"Osadzenie znajduje się w wiadomości poniżej!",
         "maxTicketWarning":"**Ostrzeżenie:** _Możesz utworzyć tylko {0} bilet(ów) na raz!_"
     },
@@ -42,7 +49,12 @@
         "deleteCmd":"Skasuj ticket.",
         "addCmd":"Dodaj użytkownika do zgłoszenia.",
         "removeCmd":"Usuń użytkownika ze zgłoszenia.",
-        "reopenCmd":"Otwórz ponownie ticket po jego zamknięciu."
+        "reopenCmd":"Otwórz ponownie ticket po jego zamknięciu.",
+        "changeCmd":"Zmień typ ticketa.",
+        "claimCmd":"Odbierz ticket.",
+        "unclaimCmd":"Zrezygnuj z ticketa.",
+        "statsCmd":"Pokaż statystyki zgłoszenia.",
+        "autocloseCmd":"Ustaw timer, aby automatycznie zamykał ticket."
     },
     "buttons":{
         "close":"Zamknij",
@@ -68,9 +80,11 @@
 
         "none":"brak",
         "reason":"powód",
-
+        "createdat":"utworzony",
+        "openedby":"otwarte przez",
         "deletedby":"skasowane przez",
         "closedby":"zamknięte przez",
+        
         "modalreason":"Jaki jest powód zamknięcia tego zgłoszenia?",
         "chooseATicket": "Wybierz zgłoszenie"
     },

language/portuguese.json

@@ -23,11 +23,18 @@
         "renameTitle":"Mudou o nome para {0}!",
         "closeTitle":"Fechado este ticket!",
         "deleteTitle":"Excluindo este ticket...",
+        "reopenTitle":"Reabriu este ticket!",
         
-        "claimTitle":"This ticket is now claimed to {0}",
-        "unclaimTitle":"This ticket isn't claimed anymore!",
-        "changeTitle":"Changed ticket type to {0}!",
+        "claimTitle":"Esse ticket foi reinvidicado {0}",
+        "unclaimTitle":"Esse ticket não foi reinvidicado!",
+        "changeTitle":"Tipo de ticket alterado para {0}!",
 
+        "statsTitle":"Aqui estão as estatísticas para {0}!",
+        "autocloseTitle":"Este ticket vai fechar altomaticamente após {0}!",
+        "autocloseRejectTitle":"Este ticket não será mais fechado automaticamente!",
+        "autocloseWarn":"Isso apenas afeta tickets inativos!",
+
+        "goToTicket":"ir para ticket",
         "ticketWarning":"A incorporação está na mensagem abaixo!",
         "maxTicketWarning":"**Cuidado:** _Você só pode criar {0} ticket(s) de cada vez!!_"
     },
@@ -42,7 +49,12 @@
         "deleteCmd":"Excluir um ticket.",
         "addCmd":"Adicionar um usuário ao ticket.",
         "removeCmd":"Remover um usuário do ticket.",
-        "reopenCmd":"Reabra um ticket depois que ele foi fechado."
+        "reopenCmd":"Reabra um ticket depois que ele foi fechado.",
+        "changeCmd":"Mudar tipo de ticket",
+        "claimCmd":"Resgatar Ticket",
+        "unclaimCmd":"Desresgatar Ticket",
+        "statsCmd":"Olhar status do ticket",
+        "autocloseCmd":"Definir tempo para fechar ticket automaticamente."
     },
     "buttons":{
         "close":"Fechar Ticket",
@@ -68,11 +80,12 @@
 
         "none":"vazio",
         "reason":"motivo",
-
+        "createdat":"Criado por:",
+        "openedby":"Aberto por:",
         "deletedby":"deletado por",
         "closedby":"fechado por",
-        "modalreason":"Qual o motivo de fechar o ticket?",
         
+        "modalreason":"Qual o motivo de fechar o ticket?",
         "chooseATicket": "Fechar Ticket"
     },
     "transcripts":{

language/romanian.json

@@ -23,11 +23,18 @@
         "renameTitle":"Nume schimbat in {0}!",
         "closeTitle":"Ticket inchis!",
         "deleteTitle":"Se sterge ticket-ul...",
+        "reopenTitle":"Ticket Re-deschis!",
 
-        "claimTitle":"This ticket is now claimed to {0}",
-        "unclaimTitle":"This ticket isn't claimed anymore!",
-        "changeTitle":"Changed ticket type to {0}!",
+        "claimTitle":"Acest ticket a primit claim de la {0}",
+        "unclaimTitle":"Acest ticket nu mai este detinut!",
+        "changeTitle":"A fost schimbat tipul ticket-ului la {0}!",
 
+        "statsTitle":"Acestea sunt informatiile pentru {0}!",
+        "autocloseTitle":"Acest ticket va fi inchis automat dupa {0}!",
+        "autocloseRejectTitle":"Acest ticket nu va mai fi inchis automat!",
+        "autocloseWarn":"Aceasta optiune afecteaza numai ticketele inactive!",
+
+        "goToTicket":"Mergi la ticket",
         "ticketWarning":"Embed-ul se afla in mesajul de mai jos!",
         "maxTicketWarning":"**Avertizare:** _Poti creea doar {0} tickete active!_"
     },
@@ -42,7 +49,12 @@
         "deleteCmd":"Sterge un ticket.",
         "addCmd":"Adauga un utilizator in ticket.",
         "removeCmd":"Sterge un utilizator din ticket.",
-        "reopenCmd":"Re-deschide un ticket dupa ce a fost deschis."
+        "reopenCmd":"Re-deschide un ticket dupa ce a fost deschis.",
+        "changeCmd":"Schimba categoria ticket-ului.",
+        "claimCmd":"Revendica un ticket",
+        "unclaimCmd":"Anuleaza revendicarea unui ticket.",
+        "statsCmd":"Afiseasa informatiile ticket-ului.",
+        "autocloseCmd":"Seteaza un cronometru pentru inchiderea ticket-ului."
     },
     "buttons":{
         "close":"Inchide ticket-ul",
@@ -68,9 +80,11 @@
 
         "none":"niciunul",
         "reason":"Motiv",
-
+        "createdat":"Creat la",
+        "openedby":"Deschis de",
         "deletedby":"Sters de",
         "closedby":"Inchis de",
+        
         "modalreason":"Care este motivul pentru inchiderea acestui ticket?",
         "chooseATicket": "Alege un ticket"
     },

language/russian.json

@@ -23,11 +23,18 @@
         "renameTitle":"Изменено имя на {0}!",
         "closeTitle":"Закрыл этот тикет!",
         "deleteTitle":"Удаляем этот тикет...",
+        "reopenTitle":"Открываем заново этот тикет!",
         
         "claimTitle":"Этот тикет теперь взят {0}",
         "unclaimTitle":"Этот тикет никем не взят!",
         "changeTitle":"Изменён тип тикета на {0}!",
 
+        "statsTitle":"Here are the stats for {0}!",
+        "autocloseTitle":"This ticket will be closed automatically after {0}!",
+        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
+        "autocloseWarn":"This only affects inactive tickets!",
+
+        "goToTicket":"go to ticket",
         "ticketWarning":"embed ниже сообщения!",
         "maxTicketWarning":"**Предупреждение:** _Вы можете создать только {0} тикет(а/ов) в этот раз!_"
     },
@@ -42,7 +49,12 @@
         "deleteCmd":"Удалить тикет.",
         "addCmd":"Добавить пользователя в тикет.",
         "removeCmd":"Удалить пользователя из тикета.",
-        "reopenCmd":"Открыть заново тикет после того, как он был закрыт."
+        "reopenCmd":"Открыть заново тикет после того, как он был закрыт.",
+        "changeCmd":"Change ticket type.",
+        "claimCmd":"Claim a ticket.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"View ticket stats.",
+        "autocloseCmd":"Set timer to automatically close ticket"
     },
     "buttons":{
         "close":"Закрыть тикет",
@@ -68,9 +80,11 @@
 
         "none":"отсутствует",
         "reason":"причина",
-
+        "createdat":"created at",
+        "openedby":"opened by",
         "deletedby":"удалён",
         "closedby":"закрыт",
+        
         "modalreason":"Какая причина закрытия этого тикета?",
         "chooseATicket": "Выберите тикет"
     },

language/spanish.json

@@ -23,11 +23,18 @@
         "renameTitle":"Cambió el nombre a {0}!",
         "closeTitle":"Cerró este ticket!",
         "deleteTitle":"Eliminando este ticket...",
+        "reopenTitle":"Re-abrió este boleto!",
         
-        "claimTitle":"Este ticket será atendido por {0}",
-        "unclaimTitle":"¡Este ticket ya no está reservado!",
-        "changeTitle":"¡Cambiando el tipo de ticket a {0}!",
+        "claimTitle":"Este ticket fué reclamado por {0}",
+        "unclaimTitle":"¡Este ticket se encuentra desatendido!",
+        "changeTitle":"¡Cambiado el tipo de ticket a {0}!",
 
+        "statsTitle":"¡Aquí están las estadísticas para {0}!",
+        "autocloseTitle":"¡Este ticket será cerrado después de {0}!",
+        "autocloseRejectTitle":"¡Cierre automático del ticket desactivado!",
+        "autocloseWarn":"¡Esto solo afecta tickets inactivos!",
+
+        "goToTicket":"ir al ticket",
         "ticketWarning":"La inserción está en el mensaje a continuación!",
         "maxTicketWarning":"**Advertencia:** _Solo puedes crear {0} ticket(s) a la vez!_"
     },
@@ -42,7 +49,12 @@
         "deleteCmd":"Eliminar un ticket.",
         "addCmd":"Agregar un usuario al ticket.",
         "removeCmd":"Eliminar un usuario del ticket.",
-        "reopenCmd":"Re-Abre un ticket después de que este se vea cerrado."
+        "reopenCmd":"Re-Abre un ticket después de que este se vea cerrado.",
+        "changeCmd":"Cambia el tipo de ticket.",
+        "claimCmd":"Reclama un ticket.",
+        "unclaimCmd":"Desatiende un ticket.",
+        "statsCmd":"Mira las estadísticas de los tickets.",
+        "autocloseCmd":"Establece un temporizador para cerrar el ticket."
     },
     "buttons":{
         "close":"Cerrar ticket.",
@@ -68,9 +80,11 @@
 
         "none":"Ninguna.",
         "reason":"Razón",
-
+        "createdat":"creado el",
+        "openedby":"abierto por",
         "deletedby":"eliminado por",
         "closedby":"cerrado por",
+        
         "modalreason":"Cúal es la razón para cerrar este ticket?",
         "chooseATicket": "Elije un ticket"
     },

language/turkish.json

@@ -23,11 +23,18 @@
         "renameTitle":"Bilet ismi {0} olarak değştirildi!",
         "closeTitle":"Bilet Kapatıldı!",
         "deleteTitle":"Bilet siliniyor...",
+        "reopenTitle":"Bilet Yeniden Açıldı!",
         
         "claimTitle":"Bu bilet artık talep edildi. {0}",
         "unclaimTitle":"Tu bilet artık talep edilmiyor!",
         "changeTitle":"Bu bilet türü {0} olarak değiştirildi!",
 
+        "statsTitle":"Here are the stats for {0}!",
+        "autocloseTitle":"This ticket will be closed automatically after {0}!",
+        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
+        "autocloseWarn":"This only affects inactive tickets!",
+
+        "goToTicket":"go to ticket",
         "ticketWarning":"Gömme aşağıdaki mesajda yer almaktadır!",
         "maxTicketWarning":"**Uyarı:** _You can only create {0} ticket(s) at a time!_"
     },
@@ -42,7 +49,12 @@
         "deleteCmd":"Bileti siler.",
         "addCmd":"Bilete kullanıcı ekler.",
         "removeCmd":"Biletten kullanıcı çıkarır.",
-        "reopenCmd":"Bilet kapandıktan sonra tekrar açar."
+        "reopenCmd":"Bilet kapandıktan sonra tekrar açar.",
+        "changeCmd":"Change ticket type.",
+        "claimCmd":"Claim a ticket.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"View ticket stats.",
+        "autocloseCmd":"Set timer to automatically close ticket"
     },
     "buttons":{
         "close":"Bileti Kapat",
@@ -68,9 +80,11 @@
 
         "none":"yok",
         "reason":"sebep",
-
+        "createdat":"created at",
+        "openedby":"opened by",
         "deletedby":"Silen kişi",
         "closedby":"Kapatan kişi",
+        
         "modalreason":"Bu biletin kapanmasının sebebi nedir?",
         "chooseATicket": "Bir bilet seçin"
     },