(v4.2.0) Added /transcripts history command
This commit is contained in:
DJj123dj
+1
-1
@@ -28,7 +28,7 @@
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"license": "GPL-3.0-only",
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"dependencies": {
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"@discordjs/rest": "^2.6.1",
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"@open-discord-bots/framework": "^0.5.3",
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"@open-discord-bots/framework": "^0.5.4",
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"@types/node": "^22.5.0",
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"@types/terminal-kit": "^2.5.7",
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"ansis": "^4.2.0",
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@@ -5,6 +5,7 @@ import {opendiscord, api, utilities, openticketUtils} from "../index.js"
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import * as discord from "discord.js"
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const transcriptConfig = opendiscord.configs.get("opendiscord:transcripts")
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const transcriptDatabase = opendiscord.databases.get("opendiscord:transcripts")
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export async function registerActions(){
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opendiscord.actions.add(new api.ODAction("opendiscord:create-transcript"))
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@@ -127,11 +128,24 @@ export async function registerActions(){
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cancel()
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throw new api.ODSystemError("ODAction(ot:create-transcript):ODWorker(ot:ready-transcript) => Instance is missing transcript result! (2)")
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}
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const result = instance.result as api.ODTranscriptCompilerCompileResult<{url:string,availableUntil:Date}|{contents:string}>
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await opendiscord.events.get("onTranscriptReady").emit([opendiscord.transcripts,instance.result.ticket,instance.result.channel,instance.result.user])
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const historyData: api.ODTranscriptHistoryData = {
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ticketId:result.channel.id,
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ticketName:"#"+result.channel.name,
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ticketCreatorId:result.user.id,
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ticketCreatedDate:result.ticket.get("opendiscord:opened-on").value,
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ticketDeletedDate:Date.now(),
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transcriptType:(result.data && "contents" in result.data) ? "localContents" : "remoteUrl",
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transcriptContents:(result.data && "contents" in result.data) ? result.data.contents : null,
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transcriptUrl:(result.data && "url" in result.data) ? result.data.url : null,
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}
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transcriptDatabase.set("opendiscord:transcript","C:"+result.channel.id+",U:"+result.user.id,historyData)
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await opendiscord.events.get("onTranscriptReady").emit([opendiscord.transcripts,result.ticket,result.channel,result.user])
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if (instance.compiler.ready){
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try{
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const {channelMessage,creatorDmMessage,participantDmMessage,activeAdminDmMessage,everyAdminDmMessage} = await instance.compiler.ready(instance.result)
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const {channelMessage,creatorDmMessage,participantDmMessage,activeAdminDmMessage,everyAdminDmMessage} = await instance.compiler.ready(result)
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//send channel message
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if (transcriptConfig.data.general.enableChannel && channelMessage){
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@@ -154,7 +168,7 @@ export async function registerActions(){
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}else if (p.role == "participant" && transcriptConfig.data.general.enableParticipantDM && participantDmMessage){
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//send participant dm message
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await opendiscord.client.sendUserDm(p.user,participantDmMessage)
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}else if (p.role == "admin" && transcriptConfig.data.general.enableActiveAdminDM && instance.result.success && instance.result.messages && instance.result.messages.some((msg) => msg.author.id == p.user.id) && activeAdminDmMessage){
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}else if (p.role == "admin" && transcriptConfig.data.general.enableActiveAdminDM && result.success && result.messages && result.messages.some((msg) => msg.author.id == p.user.id) && activeAdminDmMessage){
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//send active admin dm message
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await opendiscord.client.sendUserDm(p.user,activeAdminDmMessage)
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}else if (p.role == "admin" && transcriptConfig.data.general.enableEveryAdminDM && everyAdminDmMessage){
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@@ -171,7 +185,7 @@ export async function registerActions(){
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throw new api.ODSystemError("ODAction(ot:create-transcript) => Failed transcript compiler ready()! (see error above)")
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}
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}
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await opendiscord.events.get("afterTranscriptReady").emit([opendiscord.transcripts,instance.result.ticket,instance.result.channel,instance.result.user])
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await opendiscord.events.get("afterTranscriptReady").emit([opendiscord.transcripts,result.ticket,result.channel,result.user])
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})
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//update stats
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@@ -1131,6 +1131,27 @@ const transcriptEmbeds = () => {
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if (reason || generalConfig.data.ticketSystem.alwaysShowReason) instance.addFields({name:lang.getTranslation("params.uppercase.reason")+":",value:"```"+(reason ?? "/")+"```"})
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})
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)
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//TRANSCRIPT HISTORY
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embeds.add(new api.ODEmbed("opendiscord:transcript-history"))
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embeds.get("opendiscord:transcript-history").workers.add(
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new api.ODWorker("opendiscord:transcript-history",0,async (instance,params,origin) => {
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const {transcriptUser,transcriptList} = params
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//transcript history only supports URL (html) transcripts at the moment
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const filteredList = transcriptList.filter((t) => t.transcriptType == "remoteUrl")
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const renderedList = filteredList.map((t) => "- ["+t.ticketName+"]("+t.transcriptUrl+") ("+discord.time(new Date(t.ticketDeletedDate ?? 0),"R")+")").join("\n")
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//TODO TRANSLATION!!!
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const contents = (transcriptList.length < 1) ? "This user does not yet have any transcripts." : ((filteredList.length > 0) ? renderedList : "*⚠️ Transcript history is currently only supported with HTML Transcripts.\nText transcript history will be available soon.*")
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instance.setAuthor(transcriptUser.displayName,transcriptUser.displayAvatarURL())
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instance.setThumbnail(transcriptUser.displayAvatarURL())
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instance.setColor(generalConfig.data.mainColor)
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//TODO TRANSLATION!!!
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instance.setTitle(utilities.emojiTitle("📄","Transcript History"))
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instance.setDescription(contents)
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})
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)
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}
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const roleEmbeds = () => {
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@@ -677,6 +677,16 @@ const transcriptMessages = () => {
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instance.addComponent(await buttons.getSafe("opendiscord:transcript-error-continue").build(origin,{guild,channel,user,ticket,compiler,reason}))
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})
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)
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//TRANSCRIPT HISTORY
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messages.add(new api.ODMessage("opendiscord:transcript-history"))
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messages.get("opendiscord:transcript-history").workers.add(
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new api.ODWorker("opendiscord:transcript-history",0,async (instance,params,origin) => {
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const {guild,channel,user,transcriptUser,transcriptList} = params
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instance.addEmbed(await embeds.getSafe("opendiscord:transcript-history").build(origin,{guild,channel,user,transcriptUser,transcriptList}))
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instance.setEphemeral(true)
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})
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)
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}
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const roleMessages = () => {
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@@ -0,0 +1,44 @@
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///////////////////////////////////////
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//TRANSCRIPTS COMMAND
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///////////////////////////////////////
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import {opendiscord, api, utilities, openticketUtils} from "../index.js"
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import * as discord from "discord.js"
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const generalConfig = opendiscord.configs.get("opendiscord:general")
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const transcriptsDatabase = opendiscord.databases.get("opendiscord:transcripts")
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export async function registerCommandResponders(){
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//TRANSCRIPTS COMMAND RESPONDER
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opendiscord.responders.commands.add(new api.ODCommandResponder("opendiscord:transcripts",generalConfig.data.prefix,"transcripts"))
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opendiscord.responders.commands.get("opendiscord:transcripts").workers.add([
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new api.ODWorker("opendiscord:transcripts",0,async (instance,params,origin,cancel) => {
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const {guild,channel,user,member} = instance
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//responder checks
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const hasPerms = await openticketUtils.replyHasPermissions(instance,origin,"transcripts")
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if (!hasPerms) return cancel()
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const isInGuild = await openticketUtils.replyIsInGuild(instance,origin)
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if (!isInGuild || !guild || channel.isDMBased()) return cancel()
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//fetch data
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const transcriptUser = instance.options.getUser("user",true)
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const transcriptList = (await transcriptsDatabase.getCategory("opendiscord:transcript") ?? [])
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.filter((t) => t.value.ticketCreatorId === transcriptUser.id)
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.map((t) => t.value)
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.sort((a,b) => (b.ticketDeletedDate ?? 0)-(a.ticketDeletedDate ?? 0))
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.slice(0,20)
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await instance.reply(await opendiscord.builders.messages.getSafe("opendiscord:transcript-history").build(origin,{guild,channel,user,transcriptUser,transcriptList}))
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}),
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new api.ODWorker("opendiscord:logs",-1,(instance,params,origin,cancel) => {
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opendiscord.log(instance.user.displayName+" used the 'transcripts' command!","info",[
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{key:"user",value:instance.user.username},
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{key:"userid",value:instance.user.id,hidden:true},
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{key:"channelid",value:instance.channel.id,hidden:true},
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{key:"method",value:origin}
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])
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})
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])
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}
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@@ -60,6 +60,20 @@ export class ODTranscriptManager<IdList extends ODTranscriptManagerIdConstraint
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}
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}
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/**## ODTranscriptHistoryData `interface`
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* The transcript data stored in the transcripts database of deleted tickets.
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*/
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export interface ODTranscriptHistoryData {
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ticketId:string,
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ticketName:string,
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ticketCreatorId:string,
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ticketCreatedDate:number|null,
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ticketDeletedDate:number|null,
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transcriptType:"localContents"|"remoteUrl",
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transcriptContents:string|null,
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transcriptUrl:string|null,
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}
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/**## ODMappedTranscriptManager `class
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* A special class with types for the Open Ticket `ODTranscriptManager` class.
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*/
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@@ -3,7 +3,7 @@
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///////////////////////////////////////
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import * as api from "@open-discord-bots/framework/api"
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import { ODPermissionEmbedType } from "./permission.js"
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import { ODTranscriptCompiler, ODTranscriptCompilerCompileResult } from "../api/transcript.js"
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import { ODTranscriptCompiler, ODTranscriptCompilerCompileResult, ODTranscriptHistoryData } from "../api/transcript.js"
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import { ODOption, ODRoleOption, ODSubPanelOption, ODTicketOption, ODWebsiteOption } from "../api/option.js"
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import { ODTicket, ODTicketClearFilter } from "../api/ticket.js"
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import { ODRole, ODRoleUpdateResult } from "../api/role.js"
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@@ -125,6 +125,7 @@ export interface ODEmbedManagerIdMappings extends api.ODEmbedManagerIdConstraint
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"opendiscord:transcript-html-ready":{origin:"channel"|"creator-dm"|"participant-dm"|"active-admin-dm"|"every-admin-dm"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,compiler:ODTranscriptCompiler<{url:string,availableUntil:Date},{auth:string}>,result:ODTranscriptCompilerCompileResult<{url:string,availableUntil:Date}>},workers:"opendiscord:transcript-html-ready"},
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"opendiscord:transcript-html-progress":{origin:"channel"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,compiler:ODTranscriptCompiler<{url:string,availableUntil:Date},{auth:string}>,remaining:number},workers:"opendiscord:transcript-html-progress"},
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"opendiscord:transcript-error":{origin:"slash"|"text"|"ticket-message"|"reopen-message"|"close-message"|"autoclose-message"|"autodelete"|"clear"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,compiler:ODTranscriptCompiler<any,object|null>,reason:string|null},workers:"opendiscord:transcript-error"},
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"opendiscord:transcript-history":{origin:"slash"|"text"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,transcriptUser:discord.User,transcriptList:ODTranscriptHistoryData[]},workers:"opendiscord:transcript-history"},
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"opendiscord:reaction-role":{origin:"panel-button"|"other",params:{guild:discord.Guild,user:discord.User,role:ODRole,result:ODRoleUpdateResult[]},workers:"opendiscord:reaction-role"},
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"opendiscord:reaction-role-dm":{origin:"panel-button"|"other",params:{guild:discord.Guild,user:discord.User,role:ODRole,result:ODRoleUpdateResult[]},workers:"opendiscord:reaction-role-dm"},
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@@ -210,6 +211,7 @@ export interface ODMessageManagerIdMappings extends api.ODMessageManagerIdConstr
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"opendiscord:transcript-html-ready":{origin:"channel"|"creator-dm"|"participant-dm"|"active-admin-dm"|"every-admin-dm"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,compiler:ODTranscriptCompiler<{url:string,availableUntil:Date},{auth:string}>,result:ODTranscriptCompilerCompileResult<{url:string,availableUntil:Date}>},workers:"opendiscord:transcript-html-ready"},
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"opendiscord:transcript-html-progress":{origin:"channel"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,compiler:ODTranscriptCompiler<{url:string,availableUntil:Date},{auth:string}>,remaining:number},workers:"opendiscord:transcript-html-progress"},
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"opendiscord:transcript-error":{origin:"slash"|"text"|"ticket-message"|"reopen-message"|"close-message"|"autoclose-message"|"autodelete"|"clear"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,ticket:ODTicket,compiler:ODTranscriptCompiler<any,object|null>,reason:string|null},workers:"opendiscord:transcript-error"},
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"opendiscord:transcript-history":{origin:"slash"|"text"|"other",params:{guild:discord.Guild,channel:discord.GuildTextBasedChannel,user:discord.User,transcriptUser:discord.User,transcriptList:ODTranscriptHistoryData[]},workers:"opendiscord:transcript-history"},
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"opendiscord:reaction-role":{origin:"panel-button"|"other",params:{guild:discord.Guild,user:discord.User,role:ODRole,result:ODRoleUpdateResult[]},workers:"opendiscord:reaction-role"},
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"opendiscord:reaction-role-dm":{origin:"panel-button"|"other",params:{guild:discord.Guild,user:discord.User,role:ODRole,result:ODRoleUpdateResult[]},workers:"opendiscord:reaction-role-dm"},
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@@ -30,6 +30,7 @@ export interface ODSlashCommandManagerIdMappings extends api.ODSlashCommandManag
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"opendiscord:topic":api.ODSlashCommand,
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"opendiscord:priority":api.ODSlashCommand,
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"opendiscord:transfer":api.ODSlashCommand,
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"opendiscord:transcripts":api.ODSlashCommand,
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}
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/**## ODTextCommandManagerIdMappings `interface`
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@@ -68,6 +69,7 @@ export interface ODTextCommandManagerIdMappings extends api.ODTextCommandManager
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"opendiscord:priority-set":api.ODTextCommand,
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"opendiscord:priority-get":api.ODTextCommand,
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"opendiscord:transfer":api.ODTextCommand,
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"opendiscord:transcripts":api.ODTextCommand,
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}
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/**## ODContextMenuManagerIdMappings `interface`
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@@ -4,6 +4,7 @@
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import * as api from "@open-discord-bots/framework/api"
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import { ODTicketJson } from "../api/ticket.js"
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import { ODOptionJson } from "../api/option.js"
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import { ODTranscriptHistoryData } from "../api/transcript.js"
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/**## ODDatabaseManagerIdMappings `interface`
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* A list of all available IDs in the default `ODDatabaseManager` class in `opendiscord`.
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@@ -15,6 +16,7 @@ export interface ODDatabaseManagerIdMappings extends api.ODDatabaseManagerIdCons
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"opendiscord:tickets":ODTicketsDatabase,
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"opendiscord:users":ODUsersDatabase,
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"opendiscord:options":ODOptionsDatabase,
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"opendiscord:transcripts":ODTranscriptsDatabase,
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"opendiscord:message-states":ODMessageStatesDatabase,
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}
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@@ -58,6 +60,15 @@ export interface ODOptionsDatabaseIdMappings extends api.ODDatabaseIdConstraint
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"opendiscord:used-option":ODOptionJson
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}
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/**## ODTranscriptsDatabaseIdMappings `interface`
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* A list of all available IDs in the default `ODTranscriptsDatabase` class in `opendiscord`.
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* It's used to generate typescript declarations for this class.
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*/
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export interface ODTranscriptsDatabaseIdMappings extends api.ODDatabaseIdConstraint {
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"opendiscord:transcript":ODTranscriptHistoryData,
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}
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/////////////////////////////
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////// MAPPED MANAGERS //////
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/////////////////////////////
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@@ -92,6 +103,11 @@ export class ODUsersDatabase extends api.ODFormattedJsonDatabase<ODUsersDatabase
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*/
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export class ODOptionsDatabase extends api.ODFormattedJsonDatabase<ODOptionsDatabaseIdMappings> {}
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/**## ODTranscriptsDatabase `class
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* A special class with types for the Open Ticket `database/transcripts.json` database file
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*/
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export class ODTranscriptsDatabase extends api.ODFormattedJsonDatabase<ODTranscriptsDatabaseIdMappings> {}
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/**## ODMessageStatesDatabase `class
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* A special class with types for the Open Ticket `database/states.json` database file
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*/
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@@ -90,6 +90,7 @@ export interface ODAdvancedHelpMenuCategoryIdMappings extends api.ODHelpMenuCate
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"opendiscord:autodelete-enable":api.ODHelpMenuCommandComponent,
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"opendiscord:topic-set":api.ODHelpMenuCommandComponent,
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"opendiscord:priority-set":api.ODHelpMenuCommandComponent,
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"opendiscord:transcripts":api.ODHelpMenuCommandComponent,
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}
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/**## ODExtraHelpMenuCategoryIdMappings `interface`
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@@ -30,6 +30,7 @@ export interface ODCommandResponderManagerIdMappings extends api.ODCommandRespon
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"opendiscord:topic":{origin:"slash"|"text",params:{},workers:"opendiscord:topic"|"opendiscord:logs"},
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"opendiscord:priority":{origin:"slash"|"text",params:{},workers:"opendiscord:priority"|"opendiscord:logs"},
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"opendiscord:transfer":{origin:"slash"|"text",params:{},workers:"opendiscord:transfer"|"opendiscord:logs"},
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"opendiscord:transcripts":{origin:"slash"|"text",params:{},workers:"opendiscord:transcripts"|"opendiscord:logs"},
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"opendiscord:autoclose":{origin:"slash"|"text",params:{},workers:"opendiscord:autoclose"|"opendiscord:logs"},
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"opendiscord:autodelete":{origin:"slash"|"text",params:{},workers:"opendiscord:autodelete"|"opendiscord:logs"},
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@@ -15,6 +15,7 @@ export interface ODTaskManagerIdMappings extends api.ODTaskManagerIdConstraint {
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"opendiscord:option-database-cleaner":api.ODTask,
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"opendiscord:user-database-cleaner":api.ODTask,
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"opendiscord:ticket-database-cleaner":api.ODTask,
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"opendiscord:transcript-database-cleaner":api.ODTask,
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"opendiscord:panel-auto-update":api.ODTask,
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"opendiscord:ticket-saver":api.ODTask,
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"opendiscord:blacklist-saver":api.ODTask,
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@@ -637,6 +637,25 @@ export async function loadAllSlashCommands(){
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}
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]
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}))
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//TRANSCRIPTS
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if (allowedCommands.includes("transcripts")) commands.add(new api.ODSlashCommand("opendiscord:transcripts",{
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type:act.ChatInput,
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name:"transcripts",
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//TODO TRANSLATION!!!
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description:"View ticket transcript history of a user.",
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contexts:[discord.InteractionContextType.Guild],
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integrationTypes:[discord.ApplicationIntegrationType.GuildInstall],
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options:[
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{
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name:"user",
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//TODO TRANSLATION!!!
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description:"The user to view.",
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type:acot.User,
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required:true
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}
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]
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}))
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}
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export async function loadAllTextCommands(){
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@@ -1211,6 +1230,22 @@ export async function loadAllTextCommands(){
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}
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]
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}))
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//TRANSCRIPTS
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if (allowedCommands.includes("transcripts")) commands.add(new api.ODTextCommand("opendiscord:transcripts",{
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name:"transcripts",
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prefix,
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dmPermission:false,
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guildPermission:true,
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allowBots:false,
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options:[
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{
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name:"user",
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type:"user",
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required:true
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}
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]
|
||||
}))
|
||||
}
|
||||
|
||||
export async function loadAllContextMenus(){
|
||||
|
||||
@@ -10,6 +10,7 @@ export async function loadAllDatabases(){
|
||||
opendiscord.databases.add(defaultTicketsDatabase)
|
||||
opendiscord.databases.add(defaultUsersDatabase)
|
||||
opendiscord.databases.add(defaultOptionsDatabase)
|
||||
opendiscord.databases.add(defaultTranscriptsDatabase)
|
||||
opendiscord.databases.add(defaultMessageStatesDatabase)
|
||||
}
|
||||
|
||||
@@ -52,4 +53,5 @@ export const defaultStatsDatabase = new api.ODStatsDatabase("opendiscord:stats",
|
||||
export const defaultTicketsDatabase = new api.ODTicketsDatabase("opendiscord:tickets","tickets.json",defaultTicketFormatter,(isDevdatabase) ? "./devdatabase/" : "./database/")
|
||||
export const defaultUsersDatabase = new api.ODUsersDatabase("opendiscord:users","users.json",defaultInlineFormatter,(isDevdatabase) ? "./devdatabase/" : "./database/")
|
||||
export const defaultOptionsDatabase = new api.ODOptionsDatabase("opendiscord:options","options.json",defaultOptionFormatter,(isDevdatabase) ? "./devdatabase/" : "./database/")
|
||||
export const defaultTranscriptsDatabase = new api.ODTranscriptsDatabase("opendiscord:transcripts","transcripts.json",defaultInlineFormatter,(isDevdatabase) ? "./devdatabase/" : "./database/")
|
||||
export const defaultMessageStatesDatabase = new api.ODMessageStatesDatabase("opendiscord:message-states","states.json",defaultInlineFormatter,(isDevdatabase) ? "./devdatabase/" : "./database/")
|
||||
@@ -283,5 +283,13 @@ export async function loadAllHelpMenuComponents(){
|
||||
textOptions:[{name:"priority",optional:false},{name:"reason",optional:true}],
|
||||
slashOptions:[{name:"priority",optional:false},{name:"reason",optional:true}]
|
||||
}))
|
||||
if (allowedCommands.includes("transcripts")) advanced.add(new api.ODHelpMenuCommandComponent("opendiscord:transcripts",0,{
|
||||
textName:prefix+"transcripts",
|
||||
textDescription:"View ticket transcript history of a user.", //TODO TRANSLATION!!!
|
||||
slashName:"/transcripts",
|
||||
slashDescription:"View ticket transcript history of a user.", //TODO TRANSLATION!!!
|
||||
textOptions:[{name:"user",optional:false}],
|
||||
slashOptions:[{name:"user",optional:false}]
|
||||
}))
|
||||
}
|
||||
}
|
||||
@@ -7,6 +7,7 @@ const userDatabase = opendiscord.databases.get("opendiscord:users")
|
||||
const ticketDatabase = opendiscord.databases.get("opendiscord:tickets")
|
||||
const statsDatabase = opendiscord.databases.get("opendiscord:stats")
|
||||
const optionDatabase = opendiscord.databases.get("opendiscord:options")
|
||||
const transcriptsDatabase = opendiscord.databases.get("opendiscord:transcripts")
|
||||
const mainServer = opendiscord.client.mainServer
|
||||
|
||||
export async function loadAllTasks(){
|
||||
@@ -248,6 +249,18 @@ export async function loadDatabaseCleanersTasks(){
|
||||
}
|
||||
})
|
||||
}))
|
||||
|
||||
//TRANSCRIPT DATABASE CLEANER
|
||||
opendiscord.tasks.add(new api.ODTask("opendiscord:transcript-database-cleaner",8,async () => {
|
||||
//preserve max 20 transcripts per user (async)
|
||||
const userCount: Map<string,number> = new Map()
|
||||
for (const {key,value:transcript} of (await transcriptsDatabase.getCategory("opendiscord:transcript") ?? []).sort((a,b) => (b.value.ticketDeletedDate ?? 0)-(a.value.ticketDeletedDate ?? 0))){
|
||||
const currentAmount = userCount.get(transcript.ticketCreatorId) ?? 0
|
||||
userCount.set(transcript.ticketCreatorId,currentAmount+1)
|
||||
|
||||
if (currentAmount > 20) transcriptsDatabase.delete("opendiscord:transcript",key)
|
||||
}
|
||||
}))
|
||||
}
|
||||
|
||||
export async function loadPanelAutoUpdateTasks(){
|
||||
|
||||
@@ -715,6 +715,7 @@ const main = async () => {
|
||||
await (await import("./commands/topic.js")).registerCommandResponders()
|
||||
await (await import("./commands/priority.js")).registerCommandResponders()
|
||||
await (await import("./commands/transfer.js")).registerCommandResponders()
|
||||
await (await import("./commands/transcripts.js")).registerCommandResponders()
|
||||
}
|
||||
await opendiscord.events.get("onCommandResponderLoad").emit([opendiscord.responders.commands,opendiscord.responders,opendiscord.actions])
|
||||
await opendiscord.events.get("afterCommandRespondersLoaded").emit([opendiscord.responders.commands,opendiscord.responders,opendiscord.actions])
|
||||
|
||||
Reference in New Issue
Block a user