Merge pull request #26 from DJj123dj/dev

Update 2.5!
added french & czech translation
2022-08-15 15:03:37 +02:00 · 2022-08-15 14:55:34 +02:00 · 2022-08-14 22:13:51 +02:00 · 2022-08-14 21:23:04 +02:00 · 2022-08-12 11:20:42 +02:00 · 2022-08-10 19:35:10 +02:00
57 changed files with 2422 additions and 843 deletions
@@ -10,4 +10,5 @@ devConfig5.json
 openticketdebug.txt
 developerChangelog.md
 storage/dynamicDB/
-storage/.DS_Store
+storage/.DS_Store
+.vscode/
@@ -7,7 +7,7 @@ make a ticket in our server to start!
 *if you translate, you will come in the credits*

 # open-ticket
-[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-2.3.1%20stable-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v2.3.1)  [![npm](https://img.shields.io/badge/npm-external%20libraries%20needed-CB3837.svg?style=flat-square&logo=npm)](#packages)  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) 
+[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-2.5.0-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v2.5.0)  [![npm](https://img.shields.io/badge/npm-external%20libraries%20needed-CB3837.svg?style=flat-square&logo=npm)](#packages)  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) 

 This is an open-source discord ticket bot, you can configure it and it comes with cool features like transcripts & custom options!

@@ -18,51 +18,57 @@ This is an open-source discord ticket bot, you can configure it and it comes wit
 ### Thanks to these people:
 - DJ-Lite: for doing the administration
 - Sanke: for translation & new ideas
+- Everyone that reported a bug
+#### And our translators!
 - ExothDE: for translation
 - 1x1: for translation
 - R0JO: for translation
- Everyone that reported a bug
+- t0miiis for translation

 ## features
- discord buttons
+- discord interaction buttons
 - slash & text commands
 - close, delete & re-open tickets
- translation (we are searching for translators!)
+- translation in 8 different languages
 - dynamic database system
- advanced transcripts
+- transcripts
 - add/remove users from a ticket
- large embed customisation
- create custom ticket names, icons & colors
- create url's & reaction roles!
- uses discord.js v13
- configure your own ticket options
- remove credits if you want (don't do it please 😉)
- unlimited tickets at the same time
+- custom colors & name for embeds
+- customise your ticket
+- create url buttons for websites
+- create reaction roles
+- build with discord.js v14
+- configure everything per ticket
+- remove credits if you want :(
+- unlimited tickets spread over multiple messages
+
+*comming soon:*
+- dashboard
+- view transcripts in dashboard
+- share transcripts
+- close with reason
+- more translation

 ## installation
 **You need `node.js 16` to run this project!**

-**At this moment you still need discord.js v13!**
-This will change soon!
-
-You can clone or download this project.
-
 ### packages
 - chalk => version `latest`
 - discord.js => version `latest`
 - express => version `latest`
 - node-localstorage => version `latest`
+- axios => version `latest`

 You can install all of them by running `npm install`

 ## running
 you can run `node index.js` but i would recommend you to use `npm start`

-if there are any errors, you can open an **issue on github** or **contact me in the discord server**.
+if there are any errors, you can open an **issue on github** or **contact me in our discord server**.

 ### config
 Our config documentation is moved to another file:
-[click here to view](https://www.github.com/DJj123dj/open-ticket/wiki/config-v2.3.1)
+[click here to view](https://www.github.com/DJj123dj/open-ticket/wiki/config-v2.5.0)

 ### intents & permissions
 In the discord developer portal in the "bot" panel you will find 3 switches under the title "Gateaway Intents". The following switches should always be turned on
@@ -74,11 +80,8 @@ You can also configure your own permissions

 ## information

-_v2.3.1 stable_
+_v2.5.0 stable_

 changelog: [click here](https://www.github.com/DJj123dj/open-ticket/wiki/Changelog)

-© 2022 - DJdj Development | [website](https://www.dj-dj.be) | [discord](https://discord.com/invite/26vT9wt3n3)
-
-### large announcement:
-[![open moderation](./openmod.png)](https://www.dj-dj.be/projects/open-moderation)
+© 2022 - DJdj Development | [website](https://www.dj-dj.be) | [discord](https://discord.dj-dj.be) | [terms of service](https://www.dj-dj.be/terms)
@@ -4,6 +4,9 @@ const client = bot.client
 const config = bot.config
 const log = bot.errorLog.log
 const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")

 module.exports = () => {
    client.on("messageCreate",msg => {
@@ -11,21 +14,29 @@ module.exports = () => {
        var user = msg.mentions.users.first()
        if (!user) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<user>`:\n`"+config.prefix+"add <user>`")]})

-        if (!msg.member.permissions.has("MANAGE_CHANNELS") && !msg.member.permissions.has("ADMINISTRATOR") && config.main_adminroles.some((item)=>{return msg.member.roles.cache.has(item)}) == false){
-            return msg.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+        if (!msg.guild) return
+        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
        }

        msg.channel.messages.fetchPinned().then(msglist => {
            var firstmsg = msglist.last()
-
            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value

-            msg.channel.permissionOverwrites.create(user.id, { VIEW_CHANNEL:true, ADD_REACTIONS:true,ATTACH_FILES:true, EMBED_LINKS:true, SEND_MESSAGES:true})
-            msg.channel.send({embeds:[bot.errorLog.success(l.commands.userAddedTitle,l.commands.userAddedDescription.replace("{0}",user.tag))]})
+            msg.channel.permissionOverwrites.create(user.id, { ViewChannel:true, AddReactions:true,AttachFiles:true, EmbedLinks:true, SendMessages:true})
+            msg.channel.send({embeds:[bot.embeds.commands.addEmbed(user)]})

            var loguser = msg.mentions.users.first()
            log("command","someone used the 'add' command",[{key:"user",value:msg.author.tag}])
            log("system","user added to ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"added_user",value:loguser.tag}])
+
+            const ticketData = require("../core/getoptions").getOptionsById("OTnewT"+ticketId)
+            APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+
+            APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
        })
        
    })
@@ -35,23 +46,29 @@ module.exports = () => {
        if (interaction.commandName != "add") return
        const user = interaction.options.getUser("user")

-        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
-                interaction.reply({embeds:[bot.errorLog.noPermsMessage],ephemeral:true})
-                return
-            }
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }

        interaction.channel.messages.fetchPinned().then(msglist => {
            var firstmsg = msglist.last()
-
            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value

-            interaction.channel.permissionOverwrites.create(user.id, { VIEW_CHANNEL:true, ADD_REACTIONS:true,ATTACH_FILES:true, EMBED_LINKS:true, SEND_MESSAGES:true})
-            interaction.reply({embeds:[bot.errorLog.success(l.commands.userAddedTitle,l.commands.userAddedDescription.replace("{0}",user.tag))]})
+            interaction.channel.permissionOverwrites.create(user.id, { ViewChannel:true, AddReactions:true,AttachFiles:true, EmbedLinks:true, SendMessages:true})
+            interaction.reply({embeds:[bot.embeds.commands.addEmbed(user)]})

            var loguser = user
            log("command","someone used the 'add' command",[{key:"user",value:interaction.user.tag}])
            log("system","user added to ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"added_user",value:loguser.tag}])
+
+            const ticketData = require("../core/getoptions").getOptionsById("OTnewT"+ticketId)
+            APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+            APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+            
        })

       
@@ -4,6 +4,9 @@ const client = bot.client
 const config = bot.config
 const log = bot.errorLog.log
 const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")

 module.exports = () => {
    client.on("messageCreate",msg => {
@@ -12,21 +15,25 @@ module.exports = () => {

        msg.channel.messages.fetchPinned().then(msglist => {
            var firstmsg = msglist.last()
-
            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            
-            const closebutton = new discord.ActionRowBuilder()
-            .addComponents([
-                new discord.ButtonBuilder()
-                    .setCustomId("closeTicketTrue1")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Secondary)
-                    .setEmoji("🔒")
-            ])
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value

-            msg.channel.send({embeds:[bot.errorLog.success(l.commands.closeTitle,l.commands.closeDescription)],components:[closebutton]})
+            msg.channel.send({embeds:[bot.embeds.commands.closeEmbed(msg.author)],components:[bot.buttons.close.closeCommandRow]})
+
+            var name = msg.channel.name
+            var prefix = ""
+            const tickets = config.options
+            tickets.forEach((ticket) => {
+                if (name.startsWith(ticket.channelprefix)){
+                    prefix = ticket.channelprefix
+                }
+            })
+
+            require("../core/ticketCloser").NEWcloseTicket(msg.member,msg.channel,prefix,"close",false,true)

            log("command","someone used the 'close' command",[{key:"user",value:msg.author.tag}])
+            APIEvents.onCommand("close",true,msg.author,msg.channel,msg.guild,new Date())
            
        })
        
@@ -37,23 +44,29 @@ module.exports = () => {
        if (!interaction.isChatInputCommand()) return
        if (interaction.commandName != "close") return

+        //interaction.deferReply()
+
       interaction.channel.messages.fetchPinned().then(msglist => {
            var firstmsg = msglist.last()
-
            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            
-            const closebutton = new discord.ActionRowBuilder()
-            .addComponents([
-                new discord.ButtonBuilder()
-                    .setCustomId("closeTicketTrue1")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Secondary)
-                    .setEmoji("🔒")
-            ])
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value

-            interaction.reply({embeds:[bot.errorLog.success(l.commands.closeTitle,l.commands.closeDescription)],components:[closebutton]})
+            interaction.reply({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
+
+            var name = interaction.channel.name
+            var prefix = ""
+            const tickets = config.options
+            tickets.forEach((ticket) => {
+                if (name.startsWith(ticket.channelprefix)){
+                    prefix = ticket.channelprefix
+                }
+            })
+
+            require("../core/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close",false,true)

            log("command","someone used the 'close' command",[{key:"user",value:interaction.user.tag}])
+            APIEvents.onCommand("close",true,interaction.user,interaction.channel,interaction.guild,new Date())
            
        })
    })
@@ -4,33 +4,41 @@ const client = bot.client
 const config = bot.config
 const log = bot.errorLog.log
 const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")

 module.exports = () => {
    client.on("messageCreate",msg => {
        if (!msg.content.startsWith(config.prefix+"delete")) return

-        if (!msg.member.permissions.has("MANAGE_CHANNELS") && !msg.member.permissions.has("ADMINISTRATOR") && config.main_adminroles.some((item)=>{return msg.member.roles.cache.has(item)}) == false){
-            return msg.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+        if (!msg.guild) return
+        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
        }

        msg.channel.messages.fetchPinned().then(msglist => {
            var firstmsg = msglist.last()
-
            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            
-            const closebutton = new discord.ActionRowBuilder()
-            .addComponents([
-                new discord.ButtonBuilder()
-                    .setCustomId("deleteTicketTrue")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Secondary)
-                    .setEmoji("❌")
-            ])
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value

-            msg.channel.send({embeds:[bot.errorLog.success(l.commands.deleteTitle,l.commands.deleteDescription)],components:[closebutton]})
+            msg.channel.send({embeds:[bot.embeds.commands.deleteEmbed(msg.author)]})
+
+            var name = msg.channel.name
+            var prefix = ""
+            const tickets = config.options
+            tickets.forEach((ticket) => {
+                if (name.startsWith(ticket.channelprefix)){
+                    prefix = ticket.channelprefix
+                }
+            })
+
+            require("../core/ticketCloser").NEWcloseTicket(msg.member,msg.channel,prefix,"delete",false,true)

            log("command","someone used the 'delete' command",[{key:"user",value:msg.author.tag}])
-            
+            APIEvents.onCommand("delete",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
        })
        
        
@@ -40,29 +48,35 @@ module.exports = () => {
        if (!interaction.isChatInputCommand()) return
        if (interaction.commandName != "delete") return

-        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
-                interaction.reply({embeds:[bot.errorLog.noPermsMessage],ephemeral:true})
-                return
-            }
+        //interaction.deferReply()

-       interaction.channel.messages.fetchPinned().then(msglist => {
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return interaction.reply({embeds:[bot.errorLog.noPermsDelete]})
+        }
+
+        interaction.channel.messages.fetchPinned().then(msglist => {
            var firstmsg = msglist.last()
-
            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            
-            const closebutton = new discord.ActionRowBuilder()
-            .addComponents([
-                new discord.ButtonBuilder()
-                    .setCustomId("deleteTicketTrue")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Secondary)
-                    .setEmoji("❌")
-            ])
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value

-            interaction.reply({embeds:[bot.errorLog.success(l.commands.deleteTitle,l.commands.deleteDescription)],components:[closebutton]})
+            interaction.reply({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})

-            log("command","someone used the 'close' command",[{key:"user",value:interaction.user.tag}])
+            var name = interaction.channel.name
+            var prefix = ""
+            const tickets = config.options
+            tickets.forEach((ticket) => {
+                if (name.startsWith(ticket.channelprefix)){
+                    prefix = ticket.channelprefix
+                }
+            })
+
+            require("../core/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete",false,true)
+
+            log("command","someone used the 'delete' command",[{key:"user",value:interaction.user.tag}])
+            APIEvents.onCommand("delete",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
            
        })
    })
@@ -5,10 +5,12 @@ const config = bot.config
 const log = bot.errorLog.log
 const l = bot.language

+const APIEvents = require("../core/api/modules/events")
+
 module.exports = () => {
    const helpEmbed = new discord.EmbedBuilder()
        .setColor(config.main_color)
-        .setTitle(l.helpMenu.title)
+        .setTitle("❔ "+l.helpMenu.title)

    const prefix = config.prefix
    const header = config.system.ticket_channel ? l.helpMenu.header1.replace("{0}","<#"+config.system.ticket_channel+">") : l.helpMenu.header2
@@ -16,21 +18,25 @@ module.exports = () => {

    if (config.credits) helpEmbed.setFooter({text:"Open-Ticket by DJdj Development | view on github for source code",iconURL:"https://raw.githubusercontent.com/DJj123dj/open-ticket/main/logo.png"})

+    var otherprefix = prefix.endsWith(" ") ? prefix.substring(0,prefix.length-1) : prefix

    client.on("messageCreate",msg => {
        if (!msg.content.startsWith(config.prefix)) return
        var args = msg.content.split(config.prefix)
        
-        if (!args[1]){
+        if (msg.content == config.prefix || msg.content == config.prefix+" " || msg.content == otherprefix){
            msg.channel.send({embeds:[helpEmbed]})
            log("command","someone used the 'help' command",[{key:"user",value:msg.author.tag}])
+            APIEvents.onCommand("help",true,msg.author,msg.channel,msg.guild,new Date())
            return
        }

-        if (!args[1].startsWith("close") && !args[1].startsWith("delete") && !args[1].startsWith("remove") && !args[1].startsWith("add") && !args[1].startsWith("msg") && !args[1].startsWith("remove") && !args[1].startsWith("rename") && !args[1].startsWith("reopen")){
-
-            msg.channel.send({embeds:[helpEmbed]})
-            log("command","someone used the 'help' command",[{key:"user",value:msg.author.tag}])
+        if (args[1]){
+            if (!args[1].startsWith("close") && !args[1].startsWith("delete") && !args[1].startsWith("remove") && !args[1].startsWith("add") && !args[1].startsWith("msg") && !args[1].startsWith("remove") && !args[1].startsWith("rename") && !args[1].startsWith("reopen")){
+                msg.channel.send({embeds:[helpEmbed]})
+                log("command","someone used the 'help' command",[{key:"user",value:msg.author.tag}])
+                APIEvents.onCommand("help",true,msg.author,msg.channel,msg.guild,new Date())
+            }
        }
    })

@@ -40,5 +46,6 @@ module.exports = () => {

        interaction.reply({embeds:[helpEmbed]})
        log("command","someone used the 'help' command",[{key:"user",value:interaction.user.tag}])
+        APIEvents.onCommand("help",true,interaction.user,interaction.channel,interaction.guild,new Date())
    })
 }
@@ -4,6 +4,9 @@ const client = bot.client
 const config = bot.config
 const log = bot.errorLog.log
 const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")

 module.exports = () => {
    client.on("messageCreate",msg => {
@@ -11,53 +14,61 @@ module.exports = () => {
        var user = msg.mentions.users.first()
        if (!user) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<user>`:\n`"+config.prefix+"remove <user>`")]})

-        if (!msg.member.permissions.has("MANAGE_CHANNELS") && !msg.member.permissions.has("ADMINISTRATOR") && config.main_adminroles.some((item)=>{return msg.member.roles.cache.has(item)}) == false){
-            return msg.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+        if (!msg.guild) return
+        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
        }

        msg.channel.messages.fetchPinned().then(msglist => {
            var firstmsg = msglist.last()
-
            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value

            msg.channel.permissionOverwrites.delete(user.id)
-            msg.channel.send({embeds:[bot.errorLog.success(l.commands.userRemovedTitle,l.commands.userRemovedDescription.replace("{0}",user.tag))]})
+            msg.channel.send({embeds:[bot.embeds.commands.removeEmbed(user)]})

            var loguser = msg.mentions.users.first()
            
            log("command","someone used the 'remove' command",[{key:"user",value:msg.author.tag}])
            log("system","user removed from ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"removed_user",value:loguser.tag}])
+
+            const ticketData = require("../core/getoptions").getOptionsById("OTnewT"+ticketId)
+            APIEvents.onTicketRemove(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+            APIEvents.onCommand("remove",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
        })
        
    })

-    client.on("interactionCreate",(interaction) => {
+    client.on("interactionCreate",async (interaction) => {
        if (!interaction.isChatInputCommand()) return
        if (interaction.commandName != "remove") return
        const user = interaction.options.getUser("user")

-        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
-                interaction.reply({embeds:[bot.errorLog.noPermsMessage],ephemeral:true})
-                return
-            }
-        
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }

-
-        interaction.channel.messages.fetchPinned().then(msglist => {
+        await interaction.channel.messages.fetchPinned().then(msglist => {
            var firstmsg = msglist.last()
-
            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value

            interaction.channel.permissionOverwrites.delete(user.id)
-            interaction.reply({embeds:[bot.errorLog.success(l.commands.userRemovedTitle,l.commands.userRemovedDescription.replace("{0}",user.tag))]})
+            interaction.reply({embeds:[bot.embeds.commands.removeEmbed(user)]})

            var loguser = user
            
            log("command","someone used the 'remove' command",[{key:"user",value:interaction.user.tag}])
            log("system","user removed from ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"removed_user",value:loguser.tag}])
-        })

-       
+            const ticketData = require("../core/getoptions").getOptionsById("OTnewT"+ticketId)
+            APIEvents.onTicketRemove(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+            APIEvents.onCommand("remove",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+        })
    })
 }
@@ -4,19 +4,25 @@ const client = bot.client
 const config = bot.config
 const log = bot.errorLog.log
 const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")

 module.exports = () => {
    client.on("messageCreate",msg => {
        if (!msg.content.startsWith(config.prefix+"rename")) return

+        if (!msg.guild) return
+        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
        msg.channel.messages.fetchPinned().then(msglist => {
            var firstmsg = msglist.last()
-
            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-
-            if (!msg.member.permissions.has("MANAGE_CHANNELS") && !msg.member.permissions.has("ADMINISTRATOR") && config.main_adminroles.some((item)=>{return msg.member.roles.cache.has(item)}) == false){
-                return msg.channel.send({embeds:[bot.errorLog.noPermsMessage]})
-            }
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
            
            var newname = msg.content.split(config.prefix+"rename")[1].substring(1)

@@ -34,11 +40,11 @@ module.exports = () => {
            if (!prefix) prefix = "noprefix-"

            msg.channel.setName(prefix+newname)
-            msg.channel.send({embeds:[bot.errorLog.success(l.commands.renameTitle,l.commands.renameWarning)]})
+            msg.channel.send({embeds:[bot.embeds.commands.renameEmbed(msg.author,prefix+newname)]})

            log("command","someone used the 'rename' command",[{key:"user",value:msg.author.tag}])
            log("system","ticket renamed",[{key:"user",value:msg.author.tag},{key:"ticket",value:name},{key:"newname",value:newname}])
-            
+            APIEvents.onCommand("rename",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
        })
        
        
@@ -48,16 +54,19 @@ module.exports = () => {
        if (!interaction.isChatInputCommand()) return
        if (interaction.commandName != "rename") return

+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
+        //interaction.deferReply()
+
        interaction.channel.messages.fetchPinned().then(msglist => {
            var firstmsg = msglist.last()
-
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id)return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            
-            const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
-                interaction.reply({embeds:[bot.errorLog.noPermsMessage],ephemeral:true})
-                return
-            }
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
            
            var newname = interaction.options.getString("name")
            var name = interaction.channel.name
@@ -72,11 +81,12 @@ module.exports = () => {
            if (!prefix) prefix = "noprefix-"

            interaction.channel.setName(prefix+newname)
-            interaction.reply({embeds:[bot.errorLog.success(l.commands.renameTitle,l.commands.renameWarning)]})
+            interaction.reply({embeds:[bot.embeds.commands.renameEmbed(interaction.user,prefix+newname)]})

            log("command","someone used the 'rename' command",[{key:"user",value:interaction.user.tag}])
            log("system","ticket renamed",[{key:"user",value:interaction.user.tag},{key:"ticket",value:name},{key:"newname",value:newname}])
-            
+
+            APIEvents.onCommand("rename",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
        })
    })
 }
@@ -4,46 +4,48 @@ const client = bot.client
 const config = bot.config
 const log = bot.errorLog.log
 const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")

 module.exports = () => {
-    var reopenCommandBar = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("reopenTicket1")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("🔓")
-        )
-    
    client.on("messageCreate",msg => {
        if (!msg.content.startsWith(config.prefix+"reopen")) return

        msg.channel.messages.fetchPinned().then(msglist => {
            var firstmsg = msglist.last()
-
            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value

-            msg.channel.send({embeds:[bot.errorLog.success(l.commands.reopenTitle,l.commands.reopenDescription)],components:[reopenCommandBar]})
+            msg.channel.send({embeds:[bot.embeds.commands.reopenEmbed(msg.author)],components:[bot.buttons.close.openRowNormal]})

+            require("../core/ticketReopener").reopenTicket(msg.guild,msg.channel,msg.author)
            
            log("command","someone used the 'reopen' command",[{key:"user",value:msg.author.tag}])
+            APIEvents.onCommand("reopen",true,msg.author,msg.channel,msg.guild,new Date())
        })
        
    })

-    client.on("interactionCreate",(interaction) => {
+    client.on("interactionCreate",async (interaction) => {
        if (!interaction.isChatInputCommand()) return
        if (interaction.commandName != "reopen") return

-        interaction.channel.messages.fetchPinned().then(msglist => {
+        //interaction.deferReply()
+
+        interaction.channel.messages.fetchPinned().then(async msglist => {
            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value

-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-
-            interaction.reply({embeds:[bot.errorLog.success(l.commands.reopenTitle,l.commands.reopenDescription)],components:[reopenCommandBar]})
+            await interaction.reply({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})

+            require("../core/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user)
            
            log("command","someone used the 'reopen' command",[{key:"user",value:interaction.user.tag}])
+            APIEvents.onCommand("reopen",true,interaction.user,interaction.channel,interaction.guild,new Date())
        })

       
@@ -4,6 +4,9 @@ const client = bot.client
 const config = bot.config
 const log = bot.errorLog.log
 const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")

 module.exports = () => {
    /**@type {String[]} */
@@ -16,8 +19,10 @@ module.exports = () => {
    client.on("messageCreate", msg => {
        if (msg.content.startsWith(config.prefix+"msg"||config.prefix+"message")){
            
-            if (!msg.member.permissions.has("MANAGE_CHANNELS") && !msg.member.permissions.has("ADMINISTRATOR") && config.main_adminroles.some((item)=>{return msg.member.roles.cache.has(item)}) == false){
-                return msg.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+            if (!msg.guild) return
+            if (!permsChecker.command(msg.author.id,msg.guild.id)){
+                permsChecker.sendUserNoPerms(msg.author)
+                return
            }

            const id = msg.content.split(config.prefix+"msg")[1].substring(1) ? msg.content.split(config.prefix+"msg")[1].substring(1) : false
@@ -30,7 +35,8 @@ module.exports = () => {
            
            msg.channel.send({embeds:[embed],components:componentRows})
            
-            log("command","someone used the 'msg' command",[{key:"user",value:msg.author.tag},{key:"id",value:id}])
+            log("command","someone used the 'message' command",[{key:"user",value:msg.author.tag},{key:"id",value:id}])
+            APIEvents.onCommand("message",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
        }
    })

@@ -38,11 +44,11 @@ module.exports = () => {
        if (!interaction.isChatInputCommand()) return
        if (interaction.commandName != "message") return

-        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-        if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
-            interaction.reply({embeds:[bot.errorLog.noPermsMessage],ephemeral:true})
-            return
-        }
+            if (!interaction.guild) return
+            if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+                permsChecker.sendUserNoPerms(interaction.user)
+                return
+            }

            const id = interaction.options.getString("id")

@@ -53,7 +59,9 @@ module.exports = () => {
            interaction.reply({content:l.commands.ticketWarning})
            interaction.channel.send({embeds:[embed],components:componentRows})
            
-            log("command","someone used the 'msg' command",[{key:"user",value:interaction.user.tag},{key:"id",value:id}])
+            log("command","someone used the 'message' command",[{key:"user",value:interaction.user.tag},{key:"id",value:id}])
+
+            APIEvents.onCommand("message",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
        
    })
 }
@@ -1,5 +1,4 @@
 {
-    "bot_name":"Wumpus",
    "main_color":"#ffffff",
    "server_id":"server id (for slash cmds)",
    "auth_token":"auth token",
@@ -77,12 +76,17 @@
        {
            "id":"1",
            "name":"Choose Your Ticket",
-            "description":"You can click one of the buttons below!\nYou can also customize all the embeds now!",
-            "enableFooter":true,
-            "footer":"Open Ticket v2.3.1 - I'm a footer!",
+            "description":"You can click one of the buttons below!",
+
+            "enableFooter":false,
+            "footer":"Open Ticket v2.5.0 - I'm a footer!",
+
            "enableThumbnail":false,
            "thumbnail":"https://www.example.com/catmemes/cat.png",
+
+            "enableCustomColor":false,
            "color":"#ffffff",
+
            "options":["general","apply"],
            "enableTicketExplaination":true,
            "enableMaxTicketsWarning":true
@@ -0,0 +1,18 @@
+//base
+const bot = require("../../index")
+
+exports.client = bot.client
+exports.config = bot.config
+exports.utils = {
+    log:bot.errorLog.log(),
+    storage:bot.storage
+}
+
+//events
+const events = require("./modules/events").events
+exports.events = events
+
+//actions
+const actions = require("./modules/actions").actions
+//comming soon
+//exports.actions = actions
@@ -0,0 +1,46 @@
+{
+    "version":"1.0.0",
+
+
+    "disclaimer":"DISABLE doesn't work yet! Below this message!",
+    "disable":{
+        "messages":{
+            "ticketCreated":false,
+            "ticketClosed":false,
+            "ticketDeleted":false,
+            "ticketReopened":false
+        },
+        "transcripts":{
+            "server":false,
+            "dm":false
+        },
+        "commands":{
+            "text":{
+                "help":false,
+                "msg":false,
+                "close":false,
+                "delete":false,
+                "reopen":false,
+                "new":false,
+                "add":false,
+                "remove":false,
+                "rename":false
+            },
+            "slash":{
+                "help":false,
+                "msg":false,
+                "close":false,
+                "delete":false,
+                "reopen":false,
+                "new":false,
+                "add":false,
+                "remove":false,
+                "rename":false
+            }
+        },
+        "checkerjs":{
+            "token":false,
+            "all":false
+        }
+    }
+}
@@ -0,0 +1,7 @@
+//ACTIONS:
+
+
+//EXPORT ACTIONS:
+exports.actions = {
+    
+}
@@ -0,0 +1,28 @@
+const discord = require('discord.js')
+const bot = require("../../../index")
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+
+/** FOR DEVELOPERS ONLY!!
+ * Don't change anything in this file, read the api documentation first!
+ * look into "api docs.md" for the docs!
+ */
+
+//used when creating plugins!
+exports.enableApiLogs = false
+
+
+//DOESN'T WORK YET
+//this is used when embedding open ticket into another bot
+exports.embeddedMode = false
+exports.clientLocation = require("../../../index").client
+
+/** !! WARNING !!
+ * Only edit or extend the code when you know what you are doing!
+ * If open ticket crashes while you change the code, then we can't help you!
+ * 
+ * DO IT ON YOUR OWN RISK!
+ */
@@ -0,0 +1,361 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+
+
+//EVENT API:
+const ticketOpenListeners = []
+const ticketCloseListeners = []
+const ticketDeleteListeners = []
+const ticketReopenListeners = []
+
+const ticketAddListeners = []
+const ticketRemoveListeners = []
+
+
+const transcriptCreationListeners = []
+const commandListeners = []
+const reactionRoleListeners = []
+const errorListeners = []
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ */
+exports.onTicketOpen = (user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","new ticket created",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketOpenListeners.forEach((func) => {
+        try {
+            func(user,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ * @param {String} reason
+ */
+exports.onTicketClose = (user,channel,guild,date,ticketdata,reason) => {
+    //system
+    bot.errorLog.log("api","ticket closed",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)},{key:"reason",value:reason}])
+
+    ticketCloseListeners.forEach((func) => {
+        try {
+            func(user,channel,guild,date,ticketdata,reason)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ */
+exports.onTicketDelete = (user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","ticket deleted",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketDeleteListeners.forEach((func) => {
+        try {
+            func(user,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ */
+exports.onTicketReopen = (user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","ticket reopened",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketReopenListeners.forEach((func) => {
+        try {
+            func(user,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.User} editeduser
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ */
+exports.onTicketAdd = (user,editeduser,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","user added to ticket",[{key:"userid",value:user.id},{key:"editeduser",value:editeduser.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketAddListeners.forEach((func) => {
+        try {
+            func(user,editeduser,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.User} editeduser
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ */
+exports.onTicketRemove = (user,editeduser,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","user removed from ticket",[{key:"userid",value:user.id},{key:"editeduser",value:editeduser.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketRemoveListeners.forEach((func) => {
+        try {
+            func(user,editeduser,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.Message[]} messages 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ */
+exports.onTranscriptCreation = (messages,channel,guild,date) => {
+    //system
+    bot.errorLog.log("api","transcript created",[{key:"messages",value:JSON.stringify(messages)},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id}])
+
+    transcriptCreationListeners.forEach((func) => {
+        try {
+            func(messages,channel,guild,date)
+        }catch{}
+    })
+
+}
+
+/**@typedef {"help"|"message"|"close"|"delete"|"reopen"|"rename"|"add"|"remove"} OTCommandType */
+
+/**
+ * 
+ * @param {OTCommandType} type 
+ * @param {Boolean} hasPerms 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild 
+ * @param {Date} date 
+ */
+exports.onCommand = (type,hasPerms,user,channel,guild,date) => {
+
+    const newguild = guild ? guild : false
+    //system
+    bot.errorLog.log("api","someone used a command",[{key:"type",value:type},{key:"hasPerms",value:hasPerms},{key:"userid",value:user},{key:"channelid",value:channel.id},{key:"guildid",value:newguild.id}])
+
+    commandListeners.forEach((func) => {
+        try {
+            func(type,hasPerms,user,channel,newguild,date)
+        }catch{}
+    })
+}
+
+/**@typedef {"add"|"remove"|"add&remove"} OTReactionRoleType */
+/**@typedef {"add"|"remove"} OTReactionRoleMode */
+
+/**
+ * @param {OTReactionRoleMode} mode
+ * @param {OTReactionRoleType} type 
+ * @param {discord.Role} role
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild 
+ * @param {Date} date 
+ */
+ exports.onReactionRole = (mode,type,role,user,channel,guild,date) => {
+    //system
+    bot.errorLog.log("api","someone used a reaction role",[{key:"mode",value:mode},{key:"type",value:type},{key:"roleid",value:role.id},{key:"userid",value:user},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id}])
+
+    reactionRoleListeners.forEach((func) => {
+        try {
+            func(mode,type,role,user,channel,guild,date)
+        }catch{}
+    })
+
+}
+
+/**
+ * @param {String} err
+ * @param {Date} date 
+ */
+ exports.onError = (err,date) => {
+    //system
+    bot.errorLog.log("api","there is an error",[{key:"error",value:err}])
+
+    errorListeners.forEach((func) => {
+        try {
+            func(err,date)
+        }catch{}
+    })
+
+}
+
+
+//EVENT CALLBACKS:
+
+/**
+ * @callback TicketActionEvent
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ */
+
+/**
+ * @callback TicketCloseEvent
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ * @param {String} reason
+ */
+
+/**
+ * @callback TranscriptCreationEvent
+ * @param {discord.Message[]} messages 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date
+ */
+
+/**
+ * @callback TicketUserChangeEvent
+ * @param {discord.User} user 
+ * @param {discord.User} editeduser
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ */
+
+/**
+ * @callback CommandEvent
+ * @param {OTCommandType} type 
+ * @param {Boolean} hasPerms 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild|false} guild 
+ * @param {Date} date 
+ */
+
+/**
+ * @callback ReactionRoleEvent
+ * @param {OTReactionRoleMode} mode
+ * @param {OTReactionRoleType} type 
+ * @param {discord.Role} role
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild 
+ * @param {Date} date 
+ */
+
+/**
+ * @callback ErrorEvent
+ * @param {String} error
+ * @param {Date} date 
+ */
+
+//EVENT EXPORT:
+
+/**@param {TicketActionEvent} callback */
+const onTicketOpen = (callback) => {
+    ticketOpenListeners.push(callback)
+}
+
+/**@param {TicketCloseEvent} callback */
+const onTicketClose = (callback) => {
+    ticketCloseListeners.push(callback)
+}
+
+/**@param {TicketActionEvent} callback */
+const onTicketDelete = (callback) => {
+    ticketDeleteListeners.push(callback)
+}
+
+/**@param {TicketActionEvent} callback */
+const onTicketReopen = (callback) => {
+    ticketReopenListeners.push(callback)
+}
+
+/**@param {TicketUserChangeEvent} callback */
+const onTicketAdd = (callback) => {
+    ticketAddListeners.push(callback)
+}
+
+/**@param {TicketUserChangeEvent} callback */
+const onTicketRemove = (callback) => {
+    ticketRemoveListeners.push(callback)
+}
+
+/**@param {TranscriptCreationEvent} callback */
+const onTranscriptCreation = (callback) => {
+    transcriptCreationListeners.push(callback)
+}
+
+/**@param {CommandEvent} callback */
+const onCommand = (callback) => {
+    commandListeners.push(callback)
+}
+
+/**@param {ReactionRoleEvent} callback */
+const onReactionRole = (callback) => {
+    commandListeners.push(callback)
+}
+
+/**@param {ErrorEvent} callback */
+const onError = (callback) => {
+    errorListeners.push(callback)
+}
+
+exports.events = {
+    onTicketOpen,
+    onTicketClose,
+    onTicketDelete,
+    onTicketReopen,
+    onTicketAdd,
+    onTicketRemove,
+    onTranscriptCreation,
+    onCommand,
+    onReactionRole,
+    onError
+}
@@ -0,0 +1,26 @@
+const fs = require("fs")
+const bot = require("../../index")
+const log = bot.errorLog.log
+
+module.exports = () => {
+    const files = fs.readdirSync("./plugins")
+
+    var totalcount = 0
+    var successcount = 0
+    var failcount = 0
+    files.forEach((file) => {
+        if (file.endsWith(".plugin.js")){
+            try {
+                require("../../plugins/"+file)()
+
+                successcount++
+                totalcount++
+            }catch{
+                failcount++
+                totalcount++
+            }
+        }
+    })
+
+    log("info","loaded plugins",[{key:"success",value:successcount},{key:"error",value:failcount},{key:"total",value:totalcount}])
+}
@@ -25,7 +25,7 @@ exports.checker = async () => {
            if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
                createError("'"+path+"' | this channel id is invalid")
            }
-        }else if (mode == "roleid"){
+        }else if (mode == "roleid"){    
            if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
                createError("'"+path+"' | this role id is invalid")
            }
@@ -41,7 +41,7 @@ exports.checker = async () => {
    }
    /**@param {String} value */
    const checkToken = (value) => {
-        if (value.includes(" ") || value.length < 40 || value.length > 70){
+        if (value.includes(" ") || value.length < 40){
            createError("'auth_token' | your token is invalid")
        }
    }
@@ -245,14 +245,13 @@ exports.checker = async () => {
    //--------------------------|
    //--------------------------|

-    var configArray = ["bot_name","main_color","server_id","auth_token","main_adminroles","prefix","languagefile","credits","status","system","options","messages"]
+    var configArray = ["main_color","server_id","auth_token","main_adminroles","prefix","languagefile","credits","status","system","options","messages"]
    configArray.forEach((item) => {
        if (config[item] == undefined){
            throw new Error("\n\nMAIN ERROR: the item '"+item+"' doesn't exist in config.json")
        }
    })
-
-    checkType(config.bot_name,"string","bot_name")
+    
    checkHexColor(config.main_color,"main_color")
    checkDiscord("serverid",config.server_id,"server_id")
    checkToken(config.auth_token)
@@ -310,6 +309,28 @@ exports.checker = async () => {
        checkOption(option,"options/"+index)
    })

+
+    //discord check
+    /**
+    const discord = require("discord.js")
+    const {GatewayIntentBits,Partials} = discord
+    const client = new discord.Client({
+        intents:[
+            GatewayIntentBits.DirectMessages,
+            GatewayIntentBits.GuildInvites,
+            GatewayIntentBits.GuildMembers,
+            GatewayIntentBits.GuildMessages,
+            GatewayIntentBits.Guilds,
+            GatewayIntentBits.MessageContent
+        ],
+        partials:[Partials.Channel,Partials.Message]
+    })
+    await client.guilds.fetch()
+    if (!client.guilds.cache.find(g => g.id == config.server_id)){
+        createError("'server_id' | i'm not in a server with this id!")
+    }
+    */
+
    

    //the end
@@ -342,6 +363,4 @@ exports.checker = async () => {
        console.log("=> "+chalk.bgYellow("if you ignore warns, some things may work differently than expected!"))
    }

-}
-
-this.checker()
+}
@@ -131,17 +131,25 @@ module.exports = () => {
        interaction.deferUpdate()
        interaction.message.edit({components:[closeRowNormal]})
    })
-    client.on("interactionCreate",interaction => {
+
+    var closeTicketButtonChecker = false
+    client.on("interactionCreate",async interaction => {
        if (!interaction.isButton()) return
        if (interaction.customId != "closeTicketTrue") return
        
        interaction.deferUpdate()

+        if (closeTicketButtonChecker == true) return
+        closeTicketButtonChecker = true
+
        if (config.system.closeMode == "adminonly"){
            const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
-                interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
-                return
+            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("ManageGuild")){
+                try {
+                    return msg.member.send({embeds:[bot.errorLog.noPermsMessage]})
+                }catch{
+                    return msg.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+                }
            }
        }
        
@@ -159,20 +167,28 @@ module.exports = () => {
            }
        })

-        require("./ticketCloser").closeTicket(interaction,prefix,"close")
+        await require("./ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close")
+        closeTicketButtonChecker = false
    })

-    client.on("interactionCreate",interaction => {
+    var closeTicket1ButtonChecker = false
+    client.on("interactionCreate",async interaction => {
        if (!interaction.isButton()) return
        if (interaction.customId != "closeTicketTrue1") return
        
        interaction.deferUpdate()

+        if (closeTicket1ButtonChecker == true) return
+        closeTicket1ButtonChecker = true
+
        if (config.system.closeMode == "adminonly"){
            const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
-                interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
-                return
+            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("ManageGuild")){
+                try {
+                    return interaction.member.send({embeds:[bot.errorLog.noPermsMessage]})
+                }catch{
+                    return interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+                }
            }
        }

@@ -202,7 +218,8 @@ module.exports = () => {
            }
        })

-        require("./ticketCloser").closeTicket(interaction,prefix,"close")
+        await require("./ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close")
+        closeTicket1ButtonChecker = false
    })


@@ -222,16 +239,23 @@ module.exports = () => {
        interaction.deferUpdate()
        interaction.message.edit({components:[closeRowNormal]})
    })
-    client.on("interactionCreate",interaction => {
+    var deleteTicketButtonChecker = false
+    client.on("interactionCreate",async interaction => {
        if (!interaction.isButton()) return
        if (interaction.customId != "deleteTicketTrue") return
        
        interaction.deferUpdate()

+        if (deleteTicketButtonChecker == true) return
+        deleteTicketButtonChecker = true
+
        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-        if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
-            interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
-            return
+        if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("ManageGuild")){
+            try {
+                return interaction.member.send({embeds:[bot.errorLog.noPermsMessage]})
+            }catch{
+                return interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+            }
        }

        /**
@@ -246,7 +270,8 @@ module.exports = () => {
            }
        })

-        require("./ticketCloser").closeTicket(interaction,prefix,"delete")
+        await require("./ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete")
+        deleteTicketButtonChecker = false
    })


@@ -268,16 +293,24 @@ module.exports = () => {
        interaction.deferUpdate()
        interaction.message.edit({components:[closeRowClosed]})
    })
-    client.on("interactionCreate",interaction => {
+
+    var deleteTicket1ButtonChecker = false
+    client.on("interactionCreate",async interaction => {
        if (!interaction.isButton()) return
        if (interaction.customId != "deleteTicketTrue1") return
        
        interaction.deferUpdate()

+        if (deleteTicket1ButtonChecker == true) return
+        deleteTicket1ButtonChecker = true
+
        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-        if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
-            interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
-            return
+        if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("ManageGuild")){
+            try {
+                return interaction.member.send({embeds:[bot.errorLog.noPermsMessage]})
+            }catch{
+                return interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+            }
        }

        /**
@@ -292,6 +325,7 @@ module.exports = () => {
            }
        })

-        require("./ticketCloser").closeTicket(interaction,prefix,"deletenotranscript")
+        await require("./ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"deletenotranscript")
+        deleteTicket1ButtonChecker = false
    })
 }
@@ -10,24 +10,4 @@ try {
    process.exit(1)
 }

-module.exports = db
-
-
-/** =============================
- ** NOT READY YET
- ** must be dynamic
- ** =============================*/
-//const LocalStorage = require("node-localstorage")
-//
-//const ticketStorage = new LocalStorage.LocalStorage("./storage/tickets")
-//exports.ticketStorage = ticketStorage
-//
-//const userTicketStorage = new LocalStorage.LocalStorage("./storage/userTickets")
-//exports.userTicketStorage = userTicketStorage
-//
-//const transcriptStorage = new LocalStorage.LocalStorage("./storage/transcripts")
-//exports.transcriptStorage = transcriptStorage
-
-//const ticketNumberStorage = new LocalStorage.LocalStorage("./storage/ticketNumbers")
-//exports.ticketNumberStorage = ticketNumberStorage
-
+module.exports = db
@@ -12,14 +12,19 @@ const c = discord.Colors

 exports.noPermsMessage = new embed()
    .setColor(c.Red)
-    .setTitle(":x: "+l.errors.noPermsTitle+" :x:")
+    .setTitle(":x: "+l.errors.noPermsTitle)
    .setDescription(l.errors.noPermsDescription)

+exports.noPermsDelete = new embed()
+    .setColor(c.Red)
+    .setTitle(":x: "+l.errors.noPermsTitle)
+    .setDescription(l.errors.noPermsDelete)
+
 /**@param {String} message */
 exports.invalidArgsMessage = (message) => {
    var x =  new embed()
        .setColor(c.Red)
-        .setTitle(":x: "+l.errors.missingArgsTitle+" :x:")
+        .setTitle(":x: "+l.errors.missingArgsTitle)
        .setDescription(message)

    return x
@@ -29,7 +34,7 @@ exports.invalidArgsMessage = (message) => {
 exports.serverError = (message) => {
    var x = new embed()
        .setColor(c.Orange)
-        .setTitle(":warning: "+l.errors.boterror+" :warning:")
+        .setTitle(":warning: "+l.errors.boterror)
        .setDescription(message)

    return x
@@ -39,14 +44,14 @@ exports.serverError = (message) => {
 exports.invalidIdChooseFromList = (list) => {
    var x = new embed()
        .setColor(c.Red)
-        .setTitle(":x: "+l.errors.chooseFromListTitle+" :x:")
+        .setTitle(":x: "+l.errors.chooseFromListTitle)
        .setDescription(l.errors.chooseFromListDescription+"\n`"+list.join("`\n`")+"`")
    return x
 }

 exports.notInATicket = new embed()
    .setColor(c.Red)
-    .setTitle(":x: "+l.errors.notInTicketTitle+" :x:")
+    .setTitle(":x: "+l.errors.notInTicketTitle)
    .setDescription(l.errors.notInTicketDescription)


@@ -54,7 +59,7 @@ exports.notInATicket = new embed()
 exports.success = (title,message) => {
    var x = new embed()
        .setColor(config.main_color)
-        .setTitle(":white_check_mark: "+title+" :white_check_mark:")
+        .setTitle(":white_check_mark: "+title)
        .setDescription(message)

    return x
@@ -64,7 +69,7 @@ exports.success = (title,message) => {
 exports.warning = (title,message) => {
    var x = new embed()
        .setColor(c.Orange)
-        .setTitle(":warning: "+title+" :warning:")
+        .setTitle(":warning: "+title)
        .setDescription(message)

    return x
@@ -74,7 +79,7 @@ exports.warning = (title,message) => {
 exports.custom = (title,message,emoji,color) => {
    var x = new embed()
        .setColor(color)
-        .setTitle(emoji+" "+title+" "+emoji)
+        .setTitle(emoji+" "+title)
        .setDescription(message)

    return x
@@ -88,11 +93,12 @@ const normalLog = (debugString) => {

 /**
 * 
- * @param {"system"|"command"|"info"} type 
+ * @param {"system"|"command"|"info"|"api"} type 
 * @param {String} message 
 * @param {[{key:String,value:String}]} params
 */
 exports.log = async (type,message,params) => {
+    var ptype = type
    const chalk = await loadChalk()
    var paramstring = ""
    if (params){
@@ -104,15 +110,20 @@ exports.log = async (type,message,params) => {
    }
    const parameters = params ? "("+paramstring+")" : " "
    
-    if (type == "command"){
+    if (ptype == "command"){
        console.log(chalk.green("[command] ")+message+" "+chalk.yellow(parameters))
-    }else if (type == "info"){
+    }else if (ptype == "info"){
        console.log(chalk.blue("[info] ")+message+" "+chalk.yellow(parameters))
-    }else if (type == "system"){
+    }else if (ptype == "system"){
        console.log(chalk.green("[system] ")+message+" "+chalk.yellow(parameters))
+    }else if (ptype == "api"){
+        if (require("./api/modules/base").enableApiLogs == true){
+            console.log(chalk.red("[api v"+require("./api/api.json").version+"] ")+message+" "+chalk.yellow(parameters))
+        }
+        ptype = "api v"+require("./api/api.json").version
    }

    const cd = new Date()
    const months = ["January","February","March","April","May","June","July","August","September","October","November","December"]
-    normalLog("["+cd.getDate()+" "+months[cd.getMonth()-1]+" "+cd.getFullYear()+" - "+cd.getSeconds()+":"+cd.getMinutes()+":"+cd.getHours()+"] ["+type+"] "+message+" "+parameters)
+    normalLog("["+cd.getDate()+" "+months[cd.getMonth()-1]+" "+cd.getFullYear()+" - "+cd.getSeconds()+":"+cd.getMinutes()+":"+cd.getHours()+"] ["+ptype+"] "+message+" "+parameters)
 }
@@ -7,7 +7,7 @@ const config = bot.config
 */
 exports.getTicketValue = (index,value) => {
    if (value == "id"){
-        return "newT"+config.options[index][value]
+        return "OTnewT"+config.options[index][value]
    }
    return config.options[index][value]
 }
@@ -35,7 +35,7 @@ exports.getRoleValue = (index,value) => {
    var result = []
    config.options.forEach((o) => {
        if (value == "id"){
-            result.push("newT"+o[value])
+            result.push("OTnewT"+o[value])
        }else{
        result.push(o[value])
        }
@@ -90,7 +90,7 @@ class TicketOptions {
 exports.getOptionsById = (id) => {
    var result = false
    config.options.forEach((option) => {
-        if ("newT"+option.id == id){
+        if ("OTnewT"+option.id == id){
            result = option
        }
    })
@@ -0,0 +1,78 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const getconfigoptions = require("../../getoptions")
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+
+exports.closeCommandRow = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket1")
+        .setDisabled(false)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTsendTranscript")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.sendTranscript)
+        .setEmoji("📄")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTreopenTicket")
+        .setDisabled(false)
+        .setStyle(bs.Success)
+        .setLabel(l.buttons.reopen)
+        .setEmoji("✔")
+    )
+
+exports.openRowNormal = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(false)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+
+exports.openRowDisabled = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(true)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(true)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
@@ -0,0 +1,52 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const getconfigoptions = require("../../getoptions")
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+
+exports.firstmsgRowNormal = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(false)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+
+exports.firstmsgRowDisabled = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(true)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(true)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
@@ -0,0 +1,63 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const getconfigoptions = require("../../getoptions")
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+exports.closeVerifyBar = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicketTrue")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("✅")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicketFalse")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("❌")
+    )
+
+exports.deleteVerifyBar = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicketTrue")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("✅")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicketFalse")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("❌")
+    )
+
+exports.delete1VerifyBar = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicketTrue1")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("✅")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicketFalse1")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("❌")
+    )
@@ -0,0 +1,107 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const getconfigoptions = require("../../getoptions")
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+/**
+ * 
+ * @param {discord.User} addedUser 
+ * @returns {discord.EmbedBuilder}
+ */
+exports.addEmbed = (addedUser) => {
+    return new embed()
+        .setTitle("⬆️ "+l.commands.userAddedTitle.replace("{0}",addedUser.username))
+        .setColor(mc)
+        .setFooter({text:addedUser.tag,iconURL:addedUser.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} removedUser 
+ * @returns {discord.EmbedBuilder}
+ */
+exports.removeEmbed = (removedUser) => {
+    return new embed()
+        .setTitle("⬇️ "+l.commands.userRemovedTitle.replace("{0}",removedUser.username))
+        .setColor(mc)
+        .setFooter({text:removedUser.tag,iconURL:removedUser.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} closer 
+ * @returns {discord.EmbedBuilder}
+ */
+exports.closeEmbed = (closer) => {
+    return new embed()
+        .setTitle("🔒 "+l.commands.closeTitle)
+        .setColor(mc)
+        .setFooter({text:closer.tag,iconURL:closer.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} deleter 
+ * @returns {discord.EmbedBuilder}
+ */
+exports.deleteEmbed = (deleter) => {
+    return new embed()
+        .setTitle("❌ "+l.commands.deleteTitle)
+        .setColor(mc)
+        .setFooter({text:deleter.tag,iconURL:deleter.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} renamer 
+ * @param {String} newname
+ * @returns {discord.EmbedBuilder}
+ */
+exports.renameEmbed = (renamer,newname) => {
+    return new embed()
+        .setTitle("🔄 "+l.commands.renameTitle.replace("{0}",newname))
+        .setColor(mc)
+        .setFooter({text:renamer.tag,iconURL:renamer.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} reopener 
+ * @returns {discord.EmbedBuilder}
+ */
+ exports.reopenEmbed = (reopener) => {
+    return new embed()
+        .setTitle("🔓 "+l.commands.reopenTitle)
+        .setColor(mc)
+        .setFooter({text:reopener.tag,iconURL:reopener.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {Boolean} done 
+ * @param {discord.TextChannel} channel
+ * @param {discord.User} author
+ * @returns {discord.EmbedBuilder}
+ */
+ exports.sendTranscriptEmbed = (done,channel,author) => {
+    if (done){
+        return new embed()
+            .setTitle("📄 "+l.messages.hereIsTheTranscript)
+            .setColor(mc)
+            .setDescription("Ticket: "+channel.name)
+            .setFooter({text:author.tag,iconURL:author.displayAvatarURL()})
+    }else{
+        return new embed()
+            .setTitle("📄 "+l.messages.hereIsTheTranscript)
+            .setColor(mc)
+            .setDescription("Loading...")
+            .setFooter({text:author.tag,iconURL:author.displayAvatarURL()})
+    }
+}
@@ -0,0 +1,62 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const getconfigoptions = require("../../../getoptions")
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //CLOSE
+    var closeTicketButtonChecker = false
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTcloseTicketTrue") return
+        
+        interaction.deferUpdate()
+
+        if (closeTicketButtonChecker == true) return
+        closeTicketButtonChecker = true
+
+        const firstcomponents = interaction.message.components
+
+        if (config.system.closeMode == "adminonly"){
+            if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+                if (!permissionChecker.sendUserNoPerms(interaction.user)){
+                    permissionChecker.sendChannelNoPerms(interaction.channel)
+                }
+                interaction.message.edit({components:[firstcomponents]})
+                closeTicketButtonChecker = false
+                return
+            }
+        }
+        
+        interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
+
+        /**
+         * @type {String}
+         */
+        const name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        interaction.channel.send({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
+        await require("../../../ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close",false,true)
+        closeTicketButtonChecker = false
+    })
+}
@@ -0,0 +1,99 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const getconfigoptions = require("../../../getoptions")
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //DELETE
+    var deleteTicketButtonChecker = false
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicketTrue") return
+        
+        interaction.deferUpdate()
+
+        if (deleteTicketButtonChecker == true) return
+        deleteTicketButtonChecker = true
+
+        const firstcomponents = bot.buttons.close.openRowNormal
+
+        if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+            if (!permissionChecker.sendUserNoDelete(interaction.user)){
+                permissionChecker.sendChannelNoDelete(interaction.channel)
+            }
+            await interaction.message.edit({components:[firstcomponents]})
+            deleteTicketButtonChecker = false
+            return
+        }
+
+        /**
+         * @type {String}
+         */
+        const name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
+        await interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
+        await require("../../../ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete",false,true)
+        deleteTicketButtonChecker = false
+    })
+
+    //DELETE NO TRANSCRIPT
+    var deleteTicketButtonChecker1 = false
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicketTrue1") return
+        
+        interaction.deferUpdate()
+
+        if (deleteTicketButtonChecker1 == true) return
+        deleteTicketButtonChecker1 = true
+
+        const firstcomponents = bot.buttons.close.closeCommandRow
+
+        console.log("closed with NO TRANSCRIPT")
+        if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+            if (!permissionChecker.sendUserNoDelete(interaction.user)){
+                permissionChecker.sendChannelNoDelete(interaction.channel)
+            }
+            await interaction.message.edit({components:[firstcomponents]})
+            deleteTicketButtonChecker1 = false
+            return
+        }
+
+        /**
+         * @type {String}
+         */
+        const name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
+        await require("../../../ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"deletenotranscript",false,true)
+        deleteTicketButtonChecker1 = false
+    })
+}
@@ -0,0 +1,29 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const getconfigoptions = require("../../../getoptions")
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //REOPEN
+    client.on("interactionCreate",(interaction) => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTreopenTicket") return
+
+        interaction.deferUpdate()
+        interaction.message.edit({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})
+        require("../../../ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user)
+    })
+}
@@ -0,0 +1,21 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const getconfigoptions = require("../../getoptions")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+
+module.exports = () => {
+    
+}
@@ -0,0 +1,10 @@
+module.exports = () => {
+    require("./firstmsg")()
+    require("./sendTranscript")()
+    require("./verifyBars")()
+
+    //accepted
+    require("./accepted/closing")()
+    require("./accepted/reopening")()
+    require("./accepted/deleting")()
+}
@@ -0,0 +1,45 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const getconfigoptions = require("../../getoptions")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+
+module.exports = () => {
+    client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTsendTranscript") return
+
+        interaction.deferUpdate()
+        const tsmsg = await interaction.channel.send({embeds:[bot.embeds.commands.sendTranscriptEmbed(false,interaction.channel,interaction.user)]})
+
+        const channelmessages = await interaction.channel.messages.fetch()
+
+        channelmessages.sweep((msgSweep) => {
+            return msgSweep.author.id == client.user.id
+        })
+
+        var fileattachment = await require("../../transcript").createTranscript(channelmessages,interaction.channel)
+
+        if (fileattachment == false){
+            log("system","internal error: transcript is not created!")
+            tsmsg.edit({embeds:[bot.errorLog.serverError(l.errors.somethingWentWrongTranscript)]})
+            return
+        }
+
+        try {
+        tsmsg.edit({embeds:[bot.embeds.commands.sendTranscriptEmbed(true,interaction.channel,interaction.user)],files:[fileattachment]})
+        }catch{}
+    })
+}
@@ -0,0 +1,69 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const getconfigoptions = require("../../getoptions")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //CLOSE
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTcloseTicket") return
+        
+        interaction.deferUpdate()
+        interaction.message.edit({components:[bot.buttons.verifybars.closeVerifyBar]})
+        
+    })
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTcloseTicketFalse") return
+        
+        interaction.deferUpdate()
+        interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
+    })
+
+    //DELETE
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicket") return
+        
+        interaction.deferUpdate()
+        interaction.message.edit({components:[bot.buttons.verifybars.deleteVerifyBar]})
+        
+    })
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicketFalse") return
+        
+        interaction.deferUpdate()
+        interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
+    })
+
+    //DELETE NO TRANSCRIPT
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicket1") return
+        
+        interaction.deferUpdate()
+        interaction.message.edit({components:[bot.buttons.verifybars.delete1VerifyBar]})
+        
+    })
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicketFalse1") return
+        
+        interaction.deferUpdate()
+        interaction.message.edit({components:[bot.buttons.close.closeCommandRow]})
+    })
+}
@@ -6,6 +6,8 @@ const log = bot.errorLog.log
 const l = bot.language
 const storage = bot.storage

+const APIEvents = require("./api/modules/events")
+
 module.exports = async () => {
    const chalk = await (await import("chalk")).default
    
@@ -21,42 +23,53 @@ module.exports = async () => {
                interaction.reply({embeds:[bot.errorLog.serverError(l.errors.roleDoesntExist)]})
                return
            }
-        }
-        try {

-        const option = require("./utils/getButton").getOption(optionid)
-        /**@type {"add"|"remove"|"add&remove"} */
-        const mode = option.mode
-        const user = interaction.member
-        
-        if (mode == "add"){
-            option.roles.forEach((role) => {
-                interaction.guild.members.cache.find(u => u.id == user.id).roles.add(role)
+            try {

-                log("system","added role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
-            })
-        }else if (mode == "remove"){
-            option.roles.forEach((role) => {
-                interaction.guild.members.cache.find(u => u.id == user.id).roles.remove(role)
+                const option = require("./utils/getButton").getOption(optionid)
+                /**@type {"add"|"remove"|"add&remove"} */
+                const mode = option.mode
+                const user = interaction.member
                
-                log("system","removed role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
-            })
-        }else if (mode == "add&remove"){
-            option.roles.forEach((role) => {
-                if (interaction.guild.members.cache.find(u => u.id == user.id).roles.cache.has(role)){
-                    interaction.guild.members.cache.find(u => u.id == user.id).roles.remove(role)
+                if (mode == "add"){
+                    option.roles.forEach((role) => {
+                        interaction.guild.members.cache.find(u => u.id == user.id).roles.add(role)
+        
+                        log("system","added role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
+                        const apirole = interaction.guild.roles.cache.find(r => r.id == role)
+                        APIEvents.onReactionRole("add","add",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
+                    })
+
+                }else if (mode == "remove"){
+                    option.roles.forEach((role) => {
+                        interaction.guild.members.cache.find(u => u.id == user.id).roles.remove(role)
+                        
+                        log("system","removed role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
+                        const apirole = interaction.guild.roles.cache.find(r => r.id == role)
+                        APIEvents.onReactionRole("remove","remove",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
+                    })
                    
-                    log("system","added role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
-                }else {
-                    interaction.guild.members.cache.find(u => u.id == user.id).roles.add(role)
-                    
-                    log("system","removed role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
+                }else if (mode == "add&remove"){
+                    option.roles.forEach((role) => {
+                        if (interaction.guild.members.cache.find(u => u.id == user.id).roles.cache.has(role)){
+                            interaction.guild.members.cache.find(u => u.id == user.id).roles.remove(role)
+                            
+                            log("system","added role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
+                            const apirole = interaction.guild.roles.cache.find(r => r.id == role)
+                            APIEvents.onReactionRole("add","add&remove",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
+                        }else {
+                            interaction.guild.members.cache.find(u => u.id == user.id).roles.add(role)
+                            
+                            log("system","removed role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
+                            const apirole = interaction.guild.roles.cache.find(r => r.id == role)
+                            APIEvents.onReactionRole("remove","add&remove",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
+                        }
+                    })
                }
-            })
-        }
-            
-        }catch{
-            interaction.replyinteraction.channel.send({embeds:[bot.errorLog.serverError(l.errors.somethingWentWrong)]})
+                    
+            }catch{
+                interaction.channel.send({embeds:[bot.errorLog.serverError(l.errors.somethingWentWrong)]})
+            }
        }
    })
 }
@@ -29,10 +29,10 @@ module.exports = async () => {

    var readystats = 0

-    process.stdout.write("[status] there are "+chalk.blue("0 out of 10")+" commands ready! (this can take up to 40 seconds)")
+    //process.stdout.write("[status] there are "+chalk.blue("0 out of 10")+" commands ready! (this can take up to 40 seconds)")
    setInterval(() => {
        process.stdout.cursorTo(0)
-        process.stdout.write("[status] there are "+chalk.blue(readystats+" out of 9")+" commands ready! (this can take up to 40 seconds)")
+        process.stdout.write("[status] there are "+chalk.blue(readystats+" out of 10")+" commands ready! (this can take up to 40 seconds)")
        if (readystats >= 10){
            console.log(chalk.green("\nready!"))
            console.log(chalk.bgBlue("you can now start the bot with 'npm start'!"))
@@ -5,232 +5,7 @@ const config = bot.config
 const log = bot.errorLog.log
 const l = bot.language
 const storage = bot.storage
-
-/**
- * 
- * @param {discord.Interaction} interaction
- * @param {String} prefix
- * @param {"delete"|"close"|"deletenotranscript"} mode
- */
-exports.closeTicket = async (interaction,prefix,mode) => {
-    const chalk = await (await import("chalk")).default
-    const channelmessages = await interaction.channel.messages.fetch()
-    const channel = interaction.channel
-
-    channelmessages.sweep((msgSweep) => {
-        return msgSweep.author.id == client.user.id
-    })
-
-    /**
-     * @type {String} ticketuserarray
-     */
-    const ticketuserarray = interaction.channel.name
-    const ticketusername = ticketuserarray.split(prefix)[1]
-
-    var getuserID = storage.get("userTicketStorage",interaction.channel.id)
-    try {
-        var getusernameStep1 = client.users.cache.find(u => u.id === getuserID)
-        var isDatabaseError = false
-    }catch{
-        var isDatabaseError = true
-    }
-
-    if (!getusernameStep1){
-        console.log(chalk.red("[database error]"),"something went wrong when getting the data in the database.\nNo panic, this error fixes itself!")
-        var isDatabaseError = true
-    }
-
-    var enableTranscript = true
-    var deleteRequired = false
-
-    if (mode == "delete"){
-        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
-                interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
-                return
-            }
-        deleteRequired = true
-        interaction.channel.send({content:"**"+l.messages.gettingdeleted+"**"})
-        log("system","deleted a ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name}])
-
-        if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
-
-        //getID & send DM
-        interaction.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-
-            if (!firstmsg.embeds[0].author) return false
-            const id = firstmsg.embeds[0].author.name
-
-            if (!id) return false
-
-            try{
-                if (config.system.enable_DM_Messages){
-                    interaction.member.send({embeds:[bot.errorLog.custom(l.messages.deletedTicketDmTitle,l.messages.deletedTicketDmDescription,":ticket:",config.main_color)]})
-                }
-            }
-            catch{log("system","can't send DM to member, member doesn't allow dm's")}
-        })
-
-    }else if (mode == "close"){
-
-        if (config.system.closeMode == "adminonly"){
-            const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
-                interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
-                return
-            }
-        }
-
-        var permissionArray = []
-        const pfb = discord.PermissionFlagsBits
-
-        if (!isDatabaseError) permissionArray.push({
-            id:getusernameStep1,
-            type:"member",
-            allow:[pfb.ViewChannel],
-            deny:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages]
-        })
-
-        permissionArray.push({
-            id:interaction.guild.roles.everyone,
-            type:"role",
-            deny:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
-        })
-
-        interaction.channel.permissionOverwrites.set(permissionArray)
-
-        //message
-        var closeButtonRow = new discord.ActionRowBuilder()
-            .addComponents(
-                new discord.ButtonBuilder()
-                .setCustomId("deleteTicket1")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Danger)
-                .setLabel(l.buttons.delete)
-                .setEmoji("✖️")
-            )
-            .addComponents(
-                new discord.ButtonBuilder()
-                .setCustomId("sendTranscript")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setLabel(l.buttons.sendTranscript)
-                .setEmoji("📄")
-            )
-            .addComponents(
-                new discord.ButtonBuilder()
-                .setCustomId("reopenTicket")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Success)
-                .setLabel(l.buttons.reopen)
-                .setEmoji("✔")
-            )
-            
-        const embed = new discord.EmbedBuilder()
-            .setColor(config.main_color)
-            .setTitle(":lock: "+l.messages.closedTitle+" :lock:")
-            .setDescription(l.messages.closedDescription)
-        interaction.channel.send({embeds:[embed],components:[closeButtonRow]})
-
-        log("system","closed a ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name}])
-
-        //getID & send DM
-        interaction.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-
-            const id = firstmsg.embeds[0].author.name
-
-            if (!id) return false
-
-            try{
-                if (config.system.enable_DM_Messages){
-                    interaction.member.send({embeds:[bot.errorLog.custom(l.messages.closedTicketDmTitle,l.messages.closedTicketDmDescription,":ticket:",config.main_color)]})
-                }
-            }
-            catch{log("system","can't send DM to member, member doesn't allow dm's")}
-        })
-
-
-    }else if (mode == "deletenotranscript"){
-
-        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
-                interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
-                return
-            }
-        
-        enableTranscript = false
-        deleteRequired = true
-        interaction.channel.send({content:"**"+l.messages.gettingdeleted+"**"})
-        log("system","deleted a ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name}])
-
-        if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
-
-        //getID & send DM
-        interaction.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-
-            const id = firstmsg.embeds[0].author.name
-
-            if (!id) return false
-
-            try{
-                if (config.system.enable_DM_Messages){
-                    interaction.member.send({embeds:[bot.errorLog.custom(l.messages.deletedTicketDmTitle,l.messages.deletedTicketDmDescription,":ticket:",config.main_color)]})
-                }
-            }
-            catch{log("system","can't send DM to member, member doesn't allow dm's")}
-        })
-    }
-
-
-    if (enableTranscript == true && mode != "deletenotranscript"){
-
-        if (config.system.enable_transcript || config.system.enable_DM_transcript){
-            var fileattachment = await require("./transcript").createTranscript(channelmessages,channel)
-
-            if (fileattachment == false){log("system","internal error: transcript is not created!");return}
-        }
-                    
-        if (config.system.enable_transcript){
-            const transcriptEmbed = new discord.EmbedBuilder()
-                .setColor(config.main_color)
-                .setTitle(l.messages.newTranscriptTitle)
-                .setAuthor({name:interaction.user.username,iconURL:interaction.user.displayAvatarURL({format:"png"})})
-                .setDescription(l.messages.newTranscriptDescription)
-                .setFooter({text:"ticket: "+ticketuserarray})
-            
-            interaction.guild.channels.cache.find(c => c.id == config.system.transcript_channel).send({
-                embeds:[transcriptEmbed],
-                files:[fileattachment]
-            })
-        }
-
-        if (config.system.enable_DM_transcript){
-            const transcriptEmbed = new discord.EmbedBuilder()
-                .setColor(config.main_color)
-                .setTitle(l.messages.newTranscriptTitle)
-                .setDescription(l.messages.newTranscriptDescription)
-                .setFooter({text:"ticket: "+ticketuserarray})
-            
-                if (!isDatabaseError) getusernameStep1.send({
-                embeds:[transcriptEmbed],
-                files:[fileattachment]
-            })
-        }
-    }
-
-    if (deleteRequired){
-        interaction.channel.delete()
-    }
-}
+const permsChecker = require("./utils/permisssionChecker")

 exports.runThis = () => {
    client.on("interactionCreate",async (interaction) => {
@@ -255,4 +30,317 @@ exports.runThis = () => {

        interaction.channel.send({content:"**"+l.messages.hereIsTheTranscript+"**",files:[fileattachment]})
    })
+}
+
+/**
+ * 
+ * @param {discord.GuildMember} member
+ * @param {discord.TextChannel} channel
+ * @param {String} prefix
+ * @param {"delete"|"close"|"deletenotranscript"} mode
+ * @param {Boolean} nomessage
+ * @param {String} reason only when closing, not when deleting!
+ */
+exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) => {
+    const guild = channel.guild
+    const user = member.user
+    const chalk = await (await import("chalk")).default
+    const channelmessages = await channel.messages.fetch()
+
+    const newReason = reason ? reason : "none"
+
+    //start code
+
+    //remove ot bot from transcript
+    channelmessages.sweep((msgSweep) => {return msgSweep.author.id == client.user.id})
+
+    /**@type {String}*/
+    const channelname = channel.name
+    const ticketOpenerChannelName = channelname.split(prefix)[1]
+
+    //get user that opened the ticket
+    var getuserID = storage.get("userTicketStorage",channel.id)
+    try {
+        var ticketOpener = client.users.cache.find(u => u.id === getuserID)
+        var isDatabaseError = false
+    }catch{var isDatabaseError = true}
+
+    if (!ticketOpener){
+        console.log(chalk.red("[database error]"),"something went wrong when getting the data in the database.\nNo panic, this error fixes itself!")
+        var isDatabaseError = true
+    }
+
+    var enableTranscript = true
+    var deleteRequired = false
+
+    if (mode == "delete"){
+        //delete
+        //check perms
+        if (!guild) return
+        if (!permsChecker.command(user.id,guild.id)){
+            permsChecker.sendUserNoPerms(user)
+            return
+        }
+
+        //start delete proccess
+        deleteRequired = true
+        if (!nomessage){
+            await channel.send({content:"**"+l.messages.gettingdeleted+"**"})
+        }
+        log("system","deleted a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
+
+        if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
+
+        //getID & send DM & send api event
+        await channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value.value
+            const ticketData = require("./getoptions").getOptionsById("OTnewT"+ticketId)
+
+            require("./api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})
+
+            const id = hiddendata.data.find(d => d.key == "openerid").value
+
+            if (!id) return false
+
+            try{
+                if (config.system.enable_DM_Messages){
+                    member.send({embeds:[bot.errorLog.custom(l.messages.deletedTicketDmTitle,l.messages.deletedTicketDmDescription,":ticket:",config.main_color)]})
+                }
+            }
+            catch{log("system","can't send DM to member, member doesn't allow dm's")}
+        })
+
+    }else if (mode == "close"){
+        //close
+        //check perms
+        if (config.system.closeMode == "adminonly"){
+            if (!guild) return
+            if (!permsChecker.command(user.id,guild.id)){
+                permsChecker.sendUserNoPerms(user)
+                return
+            }
+        }
+
+        //set new permissions
+        var permissionArray = []
+        const pfb = discord.PermissionFlagsBits
+
+        if (!isDatabaseError) permissionArray.push({
+            id:ticketOpener,
+            type:"member",
+            allow:[pfb.ViewChannel],
+            deny:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages]
+        })
+
+        permissionArray.push({
+            id:guild.roles.everyone,
+            type:"role",
+            deny:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+        })
+
+        //add main adminroles
+        config.main_adminroles.forEach((role,index) => {
+            try {
+                const adminrole = guild.roles.cache.find(r => r.id == role)
+                if (!adminrole) return
+
+                permissionArray.push({
+                    id:adminrole,
+                    type:"role",
+                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+                })
+            }catch{
+                log("system","invalid role! At 'config.json => main_adminroles:"+index)
+            }
+        })
+
+        //add ticket adminroles
+        await channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+            const ticketData = require("./getoptions").getOptionsById("OTnewT"+ticketId)
+
+            if (!ticketData) return
+
+            /**
+             * @type {String[]}
+             */
+            const ticketadmin = ticketData.adminroles
+            ticketadmin.forEach((role,index) => {
+                if (!config.main_adminroles.includes(role)){
+                    try {
+                        const adminrole = guild.roles.cache.find(r => r.id == role)
+                        if (!adminrole) return
+                    
+                        permissionArray.push({
+                            id:adminrole,
+                            type:"role",
+                            allow:[pfb.AddReactions,pfb.ViewChannel],
+                            deny:[pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages]
+                        })
+                    }catch{
+                        log("system","invalid role! At 'config.json => options/ticket/...:"+index)
+                    }
+                }
+            })
+        })
+
+        channel.permissionOverwrites.set(permissionArray)
+
+        if (!nomessage){
+            //message
+            var closeButtonRow = new discord.ActionRowBuilder()
+                .addComponents(
+                    new discord.ButtonBuilder()
+                    .setCustomId("OTdeleteTicket1")
+                    .setDisabled(false)
+                    .setStyle(discord.ButtonStyle.Danger)
+                    .setLabel(l.buttons.delete)
+                    .setEmoji("✖️")
+                )
+                .addComponents(
+                    new discord.ButtonBuilder()
+                    .setCustomId("OTsendTranscript")
+                    .setDisabled(false)
+                    .setStyle(discord.ButtonStyle.Secondary)
+                    .setLabel(l.buttons.sendTranscript)
+                    .setEmoji("📄")
+                )
+                .addComponents(
+                    new discord.ButtonBuilder()
+                    .setCustomId("OTreopenTicket")
+                    .setDisabled(false)
+                    .setStyle(discord.ButtonStyle.Success)
+                    .setLabel(l.buttons.reopen)
+                    .setEmoji("✔")
+                )
+                
+            const embed = new discord.EmbedBuilder()
+                .setColor(config.main_color)
+                .setTitle(":lock: "+l.messages.closedTitle+" :lock:")
+                .setDescription(l.messages.closedDescription)
+            channel.send({embeds:[embed],components:[closeButtonRow]})
+        }
+
+        log("system","closed a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
+        
+
+        //getID & send DM & send api event
+        await channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+            const ticketData = require("./getoptions").getOptionsById("OTnewT"+ticketId)
+
+            require("./api/modules/events").onTicketClose(user,channel,guild,new Date(),{name:channel.name,status:"closed",ticketOptions:ticketData},newReason)
+
+            const id = hiddendata.data.find(d => d.key == "openerid").value
+
+            if (!id) return false
+
+            try{
+                if (config.system.enable_DM_Messages){
+                    member.send({embeds:[bot.errorLog.custom(l.messages.closedTicketDmTitle,l.messages.closedTicketDmDescription+"\n\n**reason:** "+newReason,":ticket:",config.main_color)]})
+                }
+            }
+            catch{log("system","can't send DM to member, member doesn't allow dm's")}
+        })
+
+
+    }else if (mode == "deletenotranscript"){
+        //delete with no transcript
+        //check perms
+        if (!guild) return
+        if (!permsChecker.command(user.id,guild.id)){
+            permsChecker.sendUserNoPerms(user)
+            return
+        }
+
+        //start delete proccess
+        enableTranscript = false
+        deleteRequired = true
+        if (!nomessage){
+            await channel.send({content:"**"+l.messages.gettingdeleted+"**"})
+        }
+        log("system","deleted a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
+
+        if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
+
+        //getID & send DM & send api event
+        await channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+            const ticketData = require("./getoptions").getOptionsById("OTnewT"+ticketId)
+
+            require("./api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})
+
+            const id = hiddendata.data.find(d => d.key == "openerid").value
+
+            if (!id) return false
+
+            try{
+                if (config.system.enable_DM_Messages){
+                    member.send({embeds:[bot.errorLog.custom(l.messages.deletedTicketDmTitle,l.messages.deletedTicketDmDescription,":ticket:",config.main_color)]})
+                }
+            }
+            catch{log("system","can't send DM to member, member doesn't allow dm's")}
+        })
+    }
+
+
+    if (enableTranscript == true && mode != "deletenotranscript"){
+
+        const transcriptReason = (mode == "close") ? "**reason:** "+newReason : "**reason:** none"
+
+        if (config.system.enable_transcript || config.system.enable_DM_transcript){
+            var fileattachment = await require("./transcript").createTranscript(channelmessages,channel)
+
+            if (fileattachment == false){log("system","internal error: transcript is not created!");return}
+        }
+                    
+        if (config.system.enable_transcript){
+            const transcriptEmbed = new discord.EmbedBuilder()
+                .setColor(config.main_color)
+                .setTitle("📄 "+l.messages.newTranscriptTitle)
+                .setDescription(transcriptReason)
+                .setFooter({text:"closed by: "+user.tag+" | ticket: "+channelname,iconURL:user.displayAvatarURL()})
+            
+            guild.channels.cache.find(c => c.id == config.system.transcript_channel).send({
+                embeds:[transcriptEmbed],
+                files:[fileattachment]
+            })
+        }
+
+        if (config.system.enable_DM_transcript){
+            const transcriptEmbed = new discord.EmbedBuilder()
+                .setColor(config.main_color)
+                .setTitle("📄 "+l.messages.newTranscriptTitle)
+                .setDescription(transcriptReason)
+                .setFooter({text:"closed by: "+user.tag+" | ticket: "+channelname,iconURL:user.displayAvatarURL()})
+            
+                if (!isDatabaseError) ticketOpener.send({
+                embeds:[transcriptEmbed],
+                files:[fileattachment]
+            })
+        }
+    }
+
+    if (deleteRequired){
+        //const timer = () => {return new Promise((resolve,reject) => {
+        //    setTimeout(() => {resolve(true)},7000)
+        //})}
+        //await timer()
+
+        setTimeout(async () => {
+            await channel.delete()
+        },6000)
+    }
 }
@@ -33,11 +33,16 @@ exports.createEmbed = (id) => {
    //-----------------------------------
    //create the embed
    const embed = new discord.EmbedBuilder()
-        .setColor(data.color)
        .setTitle(data.name)
    if (data.enableFooter) embed.setFooter({text:data.footer})
    if (data.enableThumbnail) embed.setThumbnail(data.thumbnail)

+    if (data.enableCustomColor){
+        embed.setColor(data.color)
+    }else{
+        embed.setColor(config.main_color)
+    }
+
    var description = data.description
    if (data.enableTicketExplaination){
        description = description+"\n\n__"+l.messages.chooseCategory+"__\n"
@@ -90,7 +95,4 @@ exports.createEmbed = (id) => {
     */
    const returnedData = {embed:embed,componentRows:componentRows}
    return returnedData
-}
-
-
-this.createEmbed()
+}
@@ -9,35 +9,19 @@ const getconfigoptions = require("./getoptions")
 const storage = bot.storage

 module.exports = () => {
-    var closeButton = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("closeTicket")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Secondary)
-            .setLabel(l.buttons.close)
-            .setEmoji("🔒")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("deleteTicket")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Danger)
-            .setLabel(l.buttons.delete)
-            .setEmoji("✖️")
-        )
+    var closeButton = bot.buttons.firstmsg.firstmsgRowNormal
    
    //ticket button click / create ticket
    client.on("interactionCreate",(interaction) => {
        if (interaction.isChatInputCommand() && (interaction.commandName == "new" || interaction.commandName == "ticket")){
-            var customId = "newT"+interaction.options.getString("type")
+            var customId = "OTnewT"+interaction.options.getString("type")
        }else if (interaction.isButton()){
            var customId = interaction.customId
        }else return

        if (interaction.isButton()){
-            if (interaction.customId.startsWith("newT")){
-                const optionid = interaction.customId.split("newT")[1]
+            if (interaction.customId.startsWith("OTnewT")){
+                const optionid = interaction.customId.split("OTnewT")[1]
                if (!optionid){
                    interaction.reply({embeds:[bot.errorLog.serverError(l.errors.ticketDoesntExist)]})
                    return
@@ -173,12 +157,19 @@ module.exports = () => {
                    
                }).then((ticketChannel) => {
                    storage.set("userTicketStorage",ticketChannel.id,interaction.member.id)
+
+                    const hiddendata = bot.hiddenData.writeHiddenData("ticketdata",[{key:"type",value:currentTicketOptions.id},{key:"openerid",value:interaction.user.id},{key:"createdms",value:new Date().getTime()}])
                    
                    var ticketEmbed = new discord.EmbedBuilder()
-                        .setAuthor({name:interaction.user.id})
+                        //.setAuthor({name:interaction.user.id})
                        .setColor(config.main_color)
                        .setTitle(currentTicketOptions.name)
-                    if (currentTicketOptions.ticketmessage.length > 0) ticketEmbed.setDescription(currentTicketOptions.ticketmessage)
+                        //.setFooter({text:"Ticket Type: "+currentTicketOptions.id})
+                    if (currentTicketOptions.ticketmessage.length > 0){
+                        ticketEmbed.setDescription(currentTicketOptions.ticketmessage+hiddendata)
+                    }else{
+                        ticketEmbed.setDescription(hiddendata)
+                    }
                
                    ticketChannel.send({
                        content:"<@"+interaction.member.id+"> @here",
@@ -190,6 +181,7 @@ module.exports = () => {
                    })
                    
                    log("system","created new ticket",[{key:"ticket",value:ticketName},{key:"user",value:interaction.user.tag}])
+                    require("./api/modules/events").onTicketOpen(interaction.user,ticketChannel,interaction.guild,new Date(),{name:ticketName,status:"open",ticketOptions:currentTicketOptions})
                })
            }else{
                try {
@@ -5,8 +5,53 @@ const config = bot.config
 const log = bot.errorLog.log
 const l = bot.language
 const storage = bot.storage
+const pfb = discord.PermissionFlagsBits

-module.exports = () => {
+/**
+     * 
+     * @param {discord.Guild} guild 
+     * @param {discord.TextBasedChannel} channel 
+     * @param {discord.User} user 
+     * @returns 
+     */
+const reopenTicket = (guild,channel,user) => {
+    log("system","re-opened a ticket",[{key:"ticket",value:channel.name},{key:"user",value:user.tag}])
+
+    var permissionsArray = []
+
+    //set everyone allowed
+    if (config.system['has@everyoneaccess']){
+        var everyoneAllowPerms = [pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+        var everyoneDenyPerms = []
+    }else{
+        var everyoneAllowPerms = []
+        var everyoneDenyPerms = [pfb.ViewChannel]
+    }
+    permissionsArray.push({
+        id:guild.roles.everyone,
+        type:"role",
+        allow:everyoneAllowPerms,
+        deny:everyoneDenyPerms
+    })
+
+    channel.permissionOverwrites.cache.forEach((p) => {
+        if (p.type == 1){
+            permissionsArray.push({
+                id:p.id,
+                type:"member",
+                allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
+                deny:[]
+            })
+        }
+    })
+
+    channel.permissionOverwrites.set(permissionsArray)
+
+    require("./api/modules/events").onTicketReopen(user,channel,guild,new Date(),{name:channel.name,status:"reopened",ticketOptions:false})
+}
+exports.reopenTicket = reopenTicket
+
+exports.runThis = () => {
    var closeRowNormal = new discord.ActionRowBuilder()
        .addComponents(
            new discord.ButtonBuilder()
@@ -92,6 +137,10 @@ module.exports = () => {
                .setEmoji("🔓")
        )

+    
+
+
+
    //NORMAL WAY
    client.on("interactionCreate",(interaction) => {
        if (!interaction.isButton()) return
@@ -111,8 +160,6 @@ module.exports = () => {

    })

-    const pfb = discord.PermissionFlagsBits
-
    client.on("interactionCreate",(interaction) => {
        if (!interaction.isButton()) return
        if (interaction.customId != "reopenTicketTrue") return
@@ -126,38 +173,7 @@ module.exports = () => {

        interaction.message.edit({embeds:[embed],components:[closeRowNormal]})

-        log("system","re-opened a ticket",[{key:"ticket",value:interaction.channel.name},{key:"user",value:interaction.user.tag}])
-
-
-        var permissionsArray = []
-
-        //set everyone allowed
-        if (config.system['has@everyoneaccess']){
-            var everyoneAllowPerms = [pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
-            var everyoneDenyPerms = []
-        }else{
-            var everyoneAllowPerms = []
-            var everyoneDenyPerms = [pfb.ViewChannel]
-        }
-        permissionsArray.push({
-            id:interaction.guild.roles.everyone,
-            type:"role",
-            allow:everyoneAllowPerms,
-            deny:everyoneDenyPerms
-        })
-
-        interaction.channel.permissionOverwrites.cache.forEach((p) => {
-            if (p.type == "member"){
-                permissionsArray.push({
-                    id:p.id,
-                    type:"member",
-                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
-                    deny:[]
-                })
-            }
-        })
-
-        interaction.channel.permissionOverwrites.set(permissionsArray)
+        reopenTicket(interaction.guild,interaction.channel,interaction.user)
    })


@@ -193,55 +209,6 @@ module.exports = () => {

        interaction.message.edit({content:null,embeds:[embed],components:[closeRowNormal]})

-        log("system","re-opened a ticket",[{key:"ticket",value:interaction.channel.name},{key:"user",value:interaction.user.tag}])
-
-
-        var permissionsArray = []
-
-        //set everyone allowed
-        if (config.system['has@everyoneaccess']){
-            var everyoneAllowPerms = [pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
-            var everyoneDenyPerms = []
-        }else{
-            var everyoneAllowPerms = []
-            var everyoneDenyPerms = [pfb.ViewChannel]
-        }
-        permissionsArray.push({
-            id:interaction.guild.roles.everyone,
-            type:"role",
-            allow:everyoneAllowPerms,
-            deny:everyoneDenyPerms
-        })
-
-        interaction.channel.permissionOverwrites.cache.forEach((p) => {
-            if (p.type == "member"){
-                permissionsArray.push({
-                    id:p.id,
-                    type:"member",
-                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
-                    deny:[]
-                })
-            }
-        })
-
-        interaction.channel.permissionOverwrites.set(permissionsArray)
-
-        //getID & send DM
-        interaction.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-
-            const id = firstmsg.embeds[0].author.name
-
-            if (!id) return false
-
-            try{
-                if (config.system.enable_DM_Messages){
-                    interaction.member.send({embeds:[bot.errorLog.custom(l.messages.reopenTicketDmTitle,l.messages.reopenTicketDmDescription,":ticket:",config.main_color)]})
-                }
-            }
-            catch{log("system","can't send DM to member, member doesn't allow dm's")}
-        })
+        reopenTicket(interaction.guild,interaction.channel,interaction.user)
    })
 }
@@ -18,10 +18,11 @@ const getUserInfo = (channel) => {
        }
        channel.messages.fetchPinned().then(msglist => {
            var firstmsg = msglist.last()
-
            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type")

-            const id = firstmsg.embeds[0].author.name ? firstmsg.embeds[0].author.name : false
+            const id = hiddendata.data.find(d => d.key == "openerid").value

            result.ticketopener.id = id

@@ -44,6 +45,8 @@ const getUserInfo = (channel) => {

 exports.createTranscript = async (messagecollection,channel) => {
    const ticketuserdata = await getUserInfo(channel)
+
+    require("./api/modules/events").onTranscriptCreation(messagecollection,channel,channel.guild,new Date())
    try {
        const cd = new Date()
        const months = ["January","February","March","April","May","June","July","August","September","October","November","December"]
@@ -57,8 +60,8 @@ exports.createTranscript = async (messagecollection,channel) => {

            if (msg.content){var content = msg.content}else{var content = "*empty message*"}

-            const msgstats = "files: "+msg.attachments.size+" | embeds: "+msg.embeds.length+" | isbot: "+msg.author.bot
-            filearray.push("["+timestamp.getDate()+"/"+timestamp.getMonth()+"/"+timestamp.getFullYear()+" | "+timestamp.getHours()+":"+timestamp.getMinutes()+":"+timestamp.getSeconds()+" | "+msg.author.tag+" ] ["+msgstats+"]\n"+content+"\n")
+            const msgstats = "files: "+msg.attachments.size+", embeds: "+msg.embeds.length
+            filearray.push("["+timestamp.getDate()+"/"+timestamp.getMonth()+"/"+timestamp.getFullYear()+", "+timestamp.getHours()+":"+timestamp.getMinutes()+":"+timestamp.getSeconds()+"|"+msg.author.tag+"] ["+msgstats+"]\n"+content+"\n")
        })

        if (filearray.length < 2) filearray.push("transcript is empty")
@@ -37,7 +37,7 @@ exports.getButton = (id) => {
    if (!option) return false
    if (option.type == "ticket"){
        var button = new discord.ButtonBuilder()
-            .setCustomId("newT"+option.id)
+            .setCustomId("OTnewT"+option.id)
            .setDisabled(false)
            .setStyle(getColor(option.color))
        
@@ -0,0 +1,52 @@
+
+/**@typedef {{type:String,data:[{key:String,value:String}]}} hiddenData */
+
+/**
+ * 
+ * @param {String} messageContent 
+ * @returns {hiddenData}
+ */
+
+exports.readHiddenData = (messageContent) => {
+    //ticketdata//type:123|userid:456)
+    const rawhidden = messageContent.split("[ ](OTDATA|")[1]
+    const rawhidden2 = rawhidden.split("//")
+
+    const datatype = rawhidden2[0]
+    var rawhiddendata = rawhidden2[1]
+    var rawhiddendataArray = rawhiddendata.split("")
+    rawhiddendataArray.pop()
+
+    rawhiddendata = rawhiddendataArray.join("")
+
+    const splittedData = rawhiddendata.split("|")
+
+    const resultData = []
+    splittedData.forEach((data) => {
+        //   type:123
+        const dataresult = data.split(":")
+
+        resultData.push({key:dataresult[0],value:dataresult[1]})
+    })
+
+    return {type:datatype,data:resultData}
+}
+
+/**
+ * 
+ * @param {String} type 
+ * @param {[{key:String,value:String}]} data 
+ * @returns {String}
+ */
+exports.writeHiddenData = (type,data) => {
+    const dataValues = []
+    data.forEach((d) => {
+        dataValues.push(d.key+":"+d.value)
+    })
+
+    const datastring = dataValues.join("|")
+
+    const result = "[ ](OTDATA|"+type+"//"+datastring+")"
+
+    return result
+}
@@ -0,0 +1,104 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+
+/**
+ * 
+ * @param {String} memberid
+ * @param {String} guildid
+ * @returns {Boolean} has permissions?
+ */
+exports.command = (memberid,guildid) => {
+    const permsmember = client.guilds.cache.find(g => g.id == guildid).members.cache.find(m => m.id == memberid)
+    if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("ManageGuild")){
+        return false
+    }else {return true}
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @returns {Boolean}
+ */
+exports.sendUserNoPerms = (user) => {
+    try {
+        user.send({embeds:[bot.errorLog.noPermsMessage]})
+        return true
+    }catch{
+        return false
+    }
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @returns {Boolean}
+ */
+ exports.sendUserNoTicket = (user) => {
+    try {
+        user.send({embeds:[bot.errorLog.notInATicket]})
+        return true
+    }catch{
+        return false
+    }
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @returns {Boolean}
+ */
+ exports.sendUserNoDelete = (user) => {
+    try {
+        user.send({embeds:[bot.errorLog.noPermsDelete]})
+        return true
+    }catch{
+        return false
+    }
+}
+
+/**
+ * 
+ * @param {discord.TextChannel} channel 
+ * @returns {Boolean}
+ */
+ exports.sendChannelNoPerms = (channel) => {
+    try {
+        channel.send({embeds:[bot.errorLog.noPermsMessage]})
+        return true
+    }catch{
+        return false
+    }
+}
+
+/**
+ * 
+ * @param {discord.TextChannel} channel 
+ * @returns {Boolean}
+ */
+ exports.sendChannelNoTicket = (channel) => {
+    try {
+        channel.send({embeds:[bot.errorLog.notInATicket]})
+        return true
+    }catch{
+        return false
+    }
+}
+
+/**
+ * 
+ * @param {discord.TextChannel} channel 
+ * @returns {Boolean}
+ */
+ exports.sendChannelNoDelete = (channel) => {
+    try {
+        channel.send({embeds:[bot.errorLog.noPermsDelete]})
+        return true
+    }catch{
+        return false
+    }
+}
@@ -0,0 +1,19 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+
+const loadChalk = async () => {
+    return await (await import("chalk")).default
+}
+
+//ENABLE message for when there is too less translation
+const enableNoTranslationMessage = true
+
+module.exports = async () => {
+    const chalk = await loadChalk()
+    if (enableNoTranslationMessage){
+        console.log(chalk.red("[warning]"),"WARNING!!\n"+chalk.blue("We have a small problem with translation atm, so it can be that "+chalk.redBright("some translations are in English!")+"\n\nYou can help us if you want by joining our server!\n"))
+    }
+}
@@ -26,7 +26,7 @@ const client = new discord.Client({
 })
 exports.client = client

-client.setMaxListeners(30)
+client.setMaxListeners(50)

 if (process.argv[2]){
    if (process.argv[2].endsWith("d")){
@@ -48,9 +48,22 @@ if (isDev){
    }
 }else{var config = require('./config.json')}
 exports.config = config
+exports.storage = require('./core/dynamicdatabase/storage')
+
 exports.errorLog = require("./core/errorLogSystem")
 const log = this.errorLog.log

+exports.hiddenData = require("./core/utils/hiddendata")
+
+exports.embeds = {
+    commands:require("./core/interactionHandlers/embeds/commands")
+}
+exports.buttons = {
+    close:require("./core/interactionHandlers/buttons/close"),
+    firstmsg:require("./core/interactionHandlers/buttons/firstmsg"),
+    verifybars:require("./core/interactionHandlers/buttons/verifyBars")
+}
+
 client.on('ready',async () => {
    var statusSet = false
    const setStatus = (type,text) => {
@@ -71,6 +84,7 @@ client.on('ready',async () => {
    if (!process.argv[2]){
        console.log(chalk.red("WELCOME TO OPEN TICKET!"))
        log("info","open ticket ready",[{key:"version",value:require("./package.json").version},{key:"language",value:config.languagefile}])
+        require("./core/utils/warningManager")()

        console.log(chalk.blue("\n\nlogs:")+"\n============")
        if (config.status.enabled){
@@ -92,6 +106,7 @@ client.on('ready',async () => {
    if (!process.argv[2].startsWith("slash")){
        console.log(chalk.red("WELCOME TO OPEN TICKET!"))
        log("info","open ticket ready",[{key:"version",value:require("./package.json").version},{key:"language",value:config.languagefile}])
+        require("./core/utils/warningManager")()

        console.log(chalk.blue("\n\nlogs:")+"\n============")
        if (config.status.enabled){
@@ -117,6 +132,9 @@ client.on('ready',async () => {
            process.exit(1)
        }
    }
+
+    //load plugins
+    require("./core/api/pluginlauncher")()
 })

 if (!isDev){
@@ -126,8 +144,6 @@ if (!isDev){
 if (process.argv[2] && process.argv[2].startsWith("slash")){
    //do nothing
 }else{
-    var storage = require('./core/dynamicdatabase/storage')
-    exports.storage = storage

    //commands
    require('./commands/ticket')()
@@ -142,12 +158,17 @@ if (process.argv[2] && process.argv[2].startsWith("slash")){
    //core
    require('./core/ticketOpener')()
    require("./core/ticketCloser").runThis()
-    require("./core/closebuttons")()
+    //require("./core/closebuttons")() // => everything is now in ./core/interactionHandlers/
    require("./core/reactionRoles")()
-    require("./core/ticketReopener")()
+    require("./core/ticketReopener").runThis()
+
+    //InteractionHandlers
+    require("./core/interactionHandlers/handlers/handlers")()

 }

+const APIEvents = require("./core/api/modules/events")
+
 const debugLog = (debugString) => {
    const content = fs.existsSync("./openticketdebug.txt") ? fs.readFileSync("./openticketdebug.txt").toString() : "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="
    fs.writeFileSync("./openticketdebug.txt",content+"\nDEBUG: "+debugString)
@@ -169,6 +190,8 @@ process.on("uncaughtException",async (error,origin) => {
    const chalk = await (await import("chalk")).default
    console.log(chalk.red("\nOPEN TICKET ERROR: ")+error+"\n"+chalk.green("\nCreate a ticket in our support server for more information!\nIf you do this, you might help us to avoid a future bug!\n"))
    errorLog(error.name+": "+error.message+" | origin: "+origin,error.stack)
+
+    APIEvents.onError(error.name+": "+error.message,new Date())
 })

 client.login(config.auth_token)
@@ -3,7 +3,8 @@
        "missingArgsTitle":"حجج باطلة",
        "missingArgsDescription":"حجة مفقودة",
        "noPermsTitle":"ليس لديك إذن",
-        "noPermsDescription":"ليس لديك إذن لاستخدام هذا\nأنت بحاجة إلى إذن 'ADMINISTRATOR' أو أن تكون في قائمة الأدوار المسموح بها!",
+        "noPermsDescription":"You need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "noPermsDelete":"Only admins can delete a ticket!",
        "chooseFromListTitle":"بطاقة التعريف غير صالحة",
        "chooseFromListDescription":"اختر أحد المعرفات أدناه:",
        "boterror":"مشكلة في الروبوت",
@@ -14,30 +15,22 @@
        "anotherOption":"هذا الخيار ليس تذكرة بل نوع آخر!",
        "maxAmountTitle":"بلغ الحد الأقصى!",
        "maxAmountDescription":"لقد وصلت إلى الحد الأقصى لعدد التذاكر المسموح بها!\nلذلك لا يمكنك إنشاء واحدة جديدة!",
-        "somethingWentWrong":"هناك خطأ ما!**\nالرجاء المحاولة مرة أخرى!",
-        "somethingWentWrongTranscript":"حدث خطأ ما أثناء كتابة النص!**\nالرجاء المحاولة مرة أخرى!"
+        "somethingWentWrong":"**هناك خطأ ما!**\nالرجاء المحاولة مرة أخرى!",
+        "somethingWentWrongTranscript":"**حدث خطأ ما أثناء كتابة النص!**\nالرجاء المحاولة مرة أخرى!"
    },
    "commands":{
-        "userAddedTitle":"تمت إضافة المستخدم!",
-        "userAddedDescription":"{0} يضاف إلى هذه التذكرة!",
-        "userRemovedTitle":"تمت إزالة المستخدم!",
-        "userRemovedDescription":"{0} تمت إزالته من هذه التذكرة!",
+        "userAddedTitle":"Added {0} to this ticket!",
+        "userRemovedTitle":"Removed {0} from this ticket!",
+        "renameTitle":"Changed the name to {0}!",
+        "closeTitle":"Closed this ticket!",
+        "deleteTitle":"Deleting this ticket...",
+        "reopenTitle":"Re-Opened this ticket!",

-        "renameTitle":"تم تغيير الاسم!",
-        "renameWarning":"تحذير: يمكنك فقط تغيير اسم القناة مرتين في الدقيقة!\n(هذا يرجع إلى حدود معدل الخلاف)",
-
-        "closeTitle":"أغلق هذه التذكرة!",
-        "closeDescription":"يمكنك إغلاق هذه التذكرة بالضغط على الزر أدناه!",
-        "deleteTitle":"احذف هذه التذكرة!",
-        "deleteDescription":"يمكنك حذف هذه التذكرة بالضغط على الزر أدناه!",
-        "reopenTitle":"أعد فتح هذه التذكرة!",
-        "reopenDescription":"يمكنك إعادة فتح هذه التذكرة بالضغط على الزر أدناه!",
-
-        "ticketWarning":"التضمين في الرسالة أدناه!",
-        "maxTicketWarning":"**تحذير:** _يمكنك فقط إنشاء ملفات {0} تذكرة في كل مرة!_"
+        "ticketWarning":"The embed is in the message below!",
+        "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
    },
    "helpMenu":{
-        "title":"قائمة التعليمات:",
+        "title":"Available Commands:",
        "header1":"**اذهب إلى {0} لإنشاء تذكرة!**\n\n",
        "header2":"**قم بتشغيل الأمر `/new` أو `/ticket` لإنشاء تذكرة!**\n\n",

@@ -71,10 +64,12 @@
        "reopenTicketDmTitle":"أعيد فتح التذكرة!",
        "reopenTicketDmDescription":"تم إعادة فتح تذكرتك!",
        "newTranscriptTitle":"نسخة جديدة هنا!",
-        "newTranscriptDescription":"يمكنك العثور على النص في الملف النصي أعلاه!",
        "hereIsTheTranscript":"هذا هو النص:",

        "chooseCategory":"اختر فئة:",
-        "gettingdeleted":"Ticket is getting deleted..."
+        "gettingdeleted":"...يتم حذف التذكرة",
+
+        "none":"none",
+        "reason":"reason"
    }
 }
@@ -3,7 +3,8 @@
        "missingArgsTitle":"Invalid Arguments!",
        "missingArgsDescription":"Missing Argument",
        "noPermsTitle":"No Permissions!",
-        "noPermsDescription":"You don't have the correct roles to run this command!\nYou need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "noPermsDescription":"You need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "noPermsDelete":"Only admins can delete a ticket!",
        "chooseFromListTitle":"Invalid ID",
        "chooseFromListDescription":"Choose one of the id's below:",
        "boterror":"Bot Error!",
@@ -14,30 +15,22 @@
        "anotherOption":"This option is not a ticket but another type!",
        "maxAmountTitle":"Max amount reached!",
        "maxAmountDescription":"You reached the maximum number of tickets allowed!\nSo you can't create a new one!",
-        "somethingWentWrong":"Something went wrong!**\nPlease try again another time!",
+        "somethingWentWrong":"**Something went wrong!**\nPlease try again another time!",
        "somethingWentWrongTranscript":"Something went wrong while making the transcript!**\nPlease try again another time!"
    },
    "commands":{
-        "userAddedTitle":"User Added!",
-        "userAddedDescription":"{0} is added to this ticket!",
-        "userRemovedTitle":"User Removed!",
-        "userRemovedDescription":"{0} is removed from this ticket!",
-
-        "renameTitle":"The name is changed!",
-        "renameWarning":"Warning: you can only change the channel name 2 times per minute!\n(this is due discord rate limits)",
-
-        "closeTitle":"Close this ticket!",
-        "closeDescription":"You can close this ticket by clicking on the button below!",
-        "deleteTitle":"Delete this ticket!",
-        "deleteDescription":"You can delete this ticket by clicking on the button below!",
-        "reopenTitle":"Re-Open this ticket!",
-        "reopenDescription":"You can re-open this ticket by clicking on the button below!",
+        "userAddedTitle":"Added {0} to this ticket!",
+        "userRemovedTitle":"Removed {0} from this ticket!",
+        "renameTitle":"Changed the name to {0}!",
+        "closeTitle":"Closed this ticket!",
+        "deleteTitle":"Deleting this ticket...",
+        "reopenTitle":"Re-Opened this ticket!",

        "ticketWarning":"The embed is in the message below!",
        "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
    },
    "helpMenu":{
-        "title":"Help Menu:",
+        "title":"Available Commands:",
        "header1":"**Go to {0} to create a ticket!**\n\n",
        "header2":"**Run the command `/new` or `/ticket` to create a ticket!**\n\n",

@@ -53,7 +46,7 @@
        "close":"Close Ticket",
        "delete":"Delete Ticket",
        "reopen":"Re-Open Ticket",
-        "sendTranscript":"Send Transcript File"
+        "sendTranscript":"Transcript"
    },
    "messages":{
        "reopenTitle":"Re-Opened this ticket!",
@@ -71,10 +64,12 @@
        "reopenTicketDmTitle":"Ticket Re-opened!",
        "reopenTicketDmDescription":"Your ticket is re-opened!",
        "newTranscriptTitle":"A new transcript is here!",
-        "newTranscriptDescription":"You can find the transcript in the text file above!",
        "hereIsTheTranscript":"Here is the transcript:",

        "chooseCategory":"choose a category:",
-        "gettingdeleted":"Ticket is getting deleted..."
+        "gettingdeleted":"Ticket is getting deleted...",
+
+        "none":"none",
+        "reason":"reason"
    }
 }
@@ -0,0 +1,75 @@
+{
+    "errors":{
+        "missingArgsTitle":"Neplatné argumenty",
+        "missingArgsDescription":"Chybí argumenty",
+        "noPermsTitle":"Nemáš práva!",
+        "noPermsDescription":"Nemáš dostatečné práva na tento příkaz!\n Potřebuješ ADMINISTRATOR aby jsi mohl provést příkaz!",
+        "noPermsDelete":"Pouze admin může smazat ticket!",
+        "chooseFromListTitle":"Neplatné ID",
+        "chooseFromListDescription":"Vyber si z těchto ID:",
+        "boterror":"Error!",
+        "notInTicketTitle":"Nejsi v ticketu!",
+        "notInTicketDescription":"Tento příkaz nefunguje mimo tickety!",
+        "ticketDoesntExist":"Tento ticket už bohužel neexistuje!",
+        "roleDoesntExist":"Tato role bohužel neexistuje!",
+        "anotherOption":"Tato možnost není ticket ale něco jiného!",
+        "maxAmountTitle":"Maximální počet ticketů dosažen!",
+        "maxAmountDescription":"Dosáhl jsi maximálního povoleného počtu ticketů!\n Nemůžeš si vytvořit nový!",
+        "somethingWentWrong":"**Něco je špatně**\nProsím zkus to příště znovu!",
+        "somethingWentWrongTranscript":"Něco je špatně s transcriptem!**\nProsím zkus to příště znovu!"
+    },
+    "commands":{
+        "userAddedTitle":"{0} byl přidán do ticketu!",
+        "userRemovedTitle":"{0} byl odebrám z ticketu!",
+        "renameTitle":"Jméno bylo změněno!",
+        "closeTitle":"Zavři tento ticket!",
+        "deleteTitle":"Smaž tento ticket!",
+        "reopenTitle":"Znovu otevři ticket!",
+
+        "ticketWarning":"The embed is in the message below!",
+        "maxTicketWarning":"**Varovaní:** _Můžeš si vytvořit použe {0} ticket(s) v jednu chvíli!_"
+    },
+    "helpMenu":{
+        "title":"Příkazy:",
+        "header1":"**Běž {0} vytvořit si ticket!**\n\n",
+        "header2":"**Použij příkaz `/new` nebo `/ticket` k vytvoření ticketu!**\n\n",
+
+        "msgCmd":"Vytvoř možnost otevírat tickety přes tlačítko. (ADMIN)",
+        "renameCmd":"Přejmenovat ticket. (Žádné mezery)",
+        "closeCmd":"Zavři ticket.",
+        "deleteCmd":"Smaž ticket.",
+        "addCmd":"Přidej člena do ticketu.",
+        "removeCmd":"Odebere člena z ticketu.",
+        "reopenCmd":"Znovu otevři ticket po uzavření."
+    },
+    "buttons":{
+        "close":"Zavři ticket",
+        "delete":"Smaž ticket",
+        "reopen":"Znovu otevři ticket",
+        "sendTranscript":"Odešli log ticketu"
+    },
+    "messages":{
+        "reopenTitle":"Ticket znovu otevřen!",
+        "reopenDescription":"Cítím se skvěle že si můžeme zase povídat!",
+        "closedTitle":"Zavřený ticket!",
+        "closedDescription":"Pouze admin team zde může nyní komunikovat!\n\n*Klikni na tlačítko níže pro smazání nebo znovu otevření ticketu!*",
+        "createdTitle":"Ticket vytvořen!",
+        "createdDescription":"Váš tiket je vytvořen, můžete ho zjistit pomocí pingu!",
+
+        "newTicketDmTitle":"Nový ticket!",
+        "closedTicketDmTitle":"Ticket uzavřen!",
+        "deletedTicketDmTitle":"Ticket smazán!",
+        "closedTicketDmDescription":"Tvůj ticket byl uzavřen!",
+        "deletedTicketDmDescription":"Tvůj ticket byl smazán!",
+        "reopenTicketDmTitle":"Ticket znovu otevřen!",
+        "reopenTicketDmDescription":"Tvůj ticket byl znovu otevřen!",
+        "newTranscriptTitle":"Nový log ticketu je zde!",
+        "hereIsTheTranscript":"Zde je log:",
+
+        "chooseCategory":"Vyber kategorii:",
+        "gettingdeleted":"Ticket bude smazán",
+
+        "none":"nic",
+        "reason":"důvod"
+    }
+}
@@ -1,67 +1,60 @@
 {
    "errors":{
-        "missingArgsTitle":"Ongeldige Argumenten!",
-        "missingArgsDescription":"Geen Argument",
+        "missingArgsTitle":"Onjuiste parameters!",
+        "missingArgsDescription":"Er missen parameters",
        "noPermsTitle":"Geen permissies!",
-        "noPermsDescription":"Je hebt niet de juiste rollen om deze command uit te voeren!\nJe hebt de `ADMINISTRATOR` permissie nodig of je moet in de lijst van toegestane rollen zitten!",
-        "chooseFromListTitle":"Ongeldig ID",
-        "chooseFromListDescription":"Kies een van deze id's:",
+        "noPermsDescription":"Je hebt de `ADMINISTRATOR` permissie nodig of je moet in de lijst van toegestane users staan!",
+        "noPermsDelete":"Alleen admins kunnen een ticket verwijderen!",
+        "chooseFromListTitle":"Onjuist ID",
+        "chooseFromListDescription":"Kies een van de id's hier onder:",
        "boterror":"Bot Error!",
        "notInTicketTitle":"Je bent niet in een ticket!",
        "notInTicketDescription":"Deze command werkt niet buiten tickets!",
        "ticketDoesntExist":"Dit ticket bestaat niet meer!",
        "roleDoesntExist":"Deze rol bestaat niet meer!",
-        "anotherOption":"Deze optie is geen ticket maar een ander type!",
-        "maxAmountTitle":"Max aantal bereikt!",
-        "maxAmountDescription":"Je hebt het maximum aantal openstaande ticket bereikt!\nDus je kan er geen nieuwe maken!",
-        "somethingWentWrong":"Iets ging fout!**\nProbeer een andere keer opnieuw!",
-        "somethingWentWrongTranscript":"Iets ging fout bij het maken van het transcript!**\nProbeer een andere keer opnieuw!"
+        "anotherOption":"Deze optie is niet een ticket, maar een ander type!",
+        "maxAmountTitle":"Maximum numer bereikt!",
+        "maxAmountDescription":"Je hebt het maximum aantal openstaande tickets bereikt!\nDus je kan geen nieuwe meer maken!",
+        "somethingWentWrong":"**Iets ging fout!**\nProbeer een andere keer opnieuw!",
+        "somethingWentWrongTranscript":"Iets ging fout terwijl het transcript gemaakt werd!**\nProbeer een andere keer opnieuw!"
    },
    "commands":{
-        "userAddedTitle":"User Toegevoegd!",
-        "userAddedDescription":"{0} is toegevoegd aan dit ticket!",
-        "userRemovedTitle":"User Verwijderd!",
-        "userRemovedDescription":"{0} is verwijderd van dit ticket!",
-
-        "renameTitle":"De naam is veranderd!",
-        "renameWarning":"Waarschuwing: je kan de kanaalnaam maar 2 keer per minuut veranderen!\n(dit heeft te maken met discord rate limits)",
-
-        "closeTitle":"Sluit dit ticket!",
-        "closeDescription":"Je kan dit ticket sluiten door op de knop hier onder te duwen!",
-        "deleteTitle":"Verwijder dit ticket!",
-        "deleteDescription":"Je kan dit ticket verwijderen door op de knop hier onder te duwen!",
-        "reopenTitle":"Heropen dit ticket!",
-        "reopenDescription":"Je kan dit ticket heropenen door op de knop hier onder te duwen!",
+        "userAddedTitle":"{0} is toegevoegd aan dit ticket!",
+        "userRemovedTitle":"{0} is verwijderd van dit ticket!",
+        "renameTitle":"De naam is veranderd naar {0}!",
+        "closeTitle":"Ticket gesloten!",
+        "deleteTitle":"Ticket aan het verwijderen...",
+        "reopenTitle":"Ticket heropend!",

        "ticketWarning":"De embed is in het bericht hier onder!",
-        "maxTicketWarning":"**Waarschuwing:** _Je kan maar {0} ticket(s) tegelijkertijd aanmaken!_"
+        "maxTicketWarning":"**Waarschuwing:** _Je kan maar {0} ticket(s) tegelijkertijd maken!_"
    },
    "helpMenu":{
-        "title":"Help Menu:",
+        "title":"Beschikbare Commands:",
        "header1":"**Ga naar {0} om een ticket te maken!**\n\n",
        "header2":"**Run de command `/new` of `/ticket` om een ticket te maken!**\n\n",

-        "msgCmd":"Spawn een embed met knoppen. (admins only)",
+        "msgCmd":"Spawn een embed met knoppen. (alleen admins)",
        "renameCmd":"Hernoem een ticket. (geen spaties)",
        "closeCmd":"Sluit een ticket.",
-        "deleteCmd":"Verwijder een ticket.",
-        "addCmd":"Voeg een user toe aan een ticket.",
+        "deleteCmd":"Verijder een ticket.",
+        "addCmd":"Voeg een user aan een ticket.",
        "removeCmd":"Verwijder een user van een ticket.",
-        "reopenCmd":"Heropen een ticket nadat het gesloten wordt."
+        "reopenCmd":"Heropen een ticket nadat het gesloten is."
    },
    "buttons":{
        "close":"Sluit Ticket",
        "delete":"Verwijder Ticket",
        "reopen":"Heropen Ticket",
-        "sendTranscript":"Stuur Transcript Bestand"
+        "sendTranscript":"Transcript"
    },
    "messages":{
-        "reopenTitle":"Dit ticket is terug geopend!",
-        "reopenDescription":"Voel vrij om terug te praten!",
-        "closedTitle":"Dit ticket is gesloten!",
-        "closedDescription":"Nu kunnen alleen nog admins praten in dit ticket!\n\n*Klik op de knop hier onder om het ticket terug te openen of te verwijderen!*",
-        "createdTitle":"Ticket Gemaakt!",
-        "createdDescription":"Je ticket is gemaakt, je kan het detecteren bij een ping!",
+        "reopenTitle":"Ticket heropend!",
+        "reopenDescription":"Voel vrij om weer te praten!",
+        "closedTitle":"Ticket gesloten!",
+        "closedDescription":"Alleen admins kunnen nog praten.\n\n*Klik op de knoppen hieronder voor meer acties!*",
+        "createdTitle":"Ticket Aangemaakt!",
+        "createdDescription":"U ticket is gemaakt, je kan het detecteren bij een ping!",

        "newTicketDmTitle":"Nieuw Ticket!",
        "closedTicketDmTitle":"Ticket Gesloten!",
@@ -70,11 +63,13 @@
        "deletedTicketDmDescription":"Je ticket is verwijderd!",
        "reopenTicketDmTitle":"Ticket Heropend!",
        "reopenTicketDmDescription":"Je ticket is heropend!",
-        "newTranscriptTitle":"Een nieuw transcript is hier!",
-        "newTranscriptDescription":"Je kan het transcript vinden in het bestand hierboven!",
+        "newTranscriptTitle":"Er is een nieuw transcript!",
        "hereIsTheTranscript":"Hier is het transcript:",

        "chooseCategory":"kies een categorie:",
-        "gettingdeleted":"Ticket wordt verwijderd..."
+        "gettingdeleted":"Ticket wordt verwijderd...",
+
+        "none":"geen",
+        "reason":"reden"
    }
 }
@@ -3,7 +3,8 @@
        "missingArgsTitle":"Invalid Arguments!",
        "missingArgsDescription":"Missing Argument",
        "noPermsTitle":"No Permissions!",
-        "noPermsDescription":"You don't have the correct roles to run this command!\nYou need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "noPermsDescription":"You need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "noPermsDelete":"Only admins can delete a ticket!",
        "chooseFromListTitle":"Invalid ID",
        "chooseFromListDescription":"Choose one of the id's below:",
        "boterror":"Bot Error!",
@@ -14,30 +15,22 @@
        "anotherOption":"This option is not a ticket but another type!",
        "maxAmountTitle":"Max amount reached!",
        "maxAmountDescription":"You reached the maximum number of tickets allowed!\nSo you can't create a new one!",
-        "somethingWentWrong":"Something went wrong!**\nPlease try again another time!",
+        "somethingWentWrong":"**Something went wrong!**\nPlease try again another time!",
        "somethingWentWrongTranscript":"Something went wrong while making the transcript!**\nPlease try again another time!"
    },
    "commands":{
-        "userAddedTitle":"User Added!",
-        "userAddedDescription":"{0} is added to this ticket!",
-        "userRemovedTitle":"User Removed!",
-        "userRemovedDescription":"{0} is removed from this ticket!",
-
-        "renameTitle":"The name is changed!",
-        "renameWarning":"Warning: you can only change the channel name 2 times per minute!\n(this is due discord rate limits)",
-
-        "closeTitle":"Close this ticket!",
-        "closeDescription":"You can close this ticket by clicking on the button below!",
-        "deleteTitle":"Delete this ticket!",
-        "deleteDescription":"You can delete this ticket by clicking on the button below!",
-        "reopenTitle":"Re-Open this ticket!",
-        "reopenDescription":"You can re-open this ticket by clicking on the button below!",
+        "userAddedTitle":"Added {0} to this ticket!",
+        "userRemovedTitle":"Removed {0} from this ticket!",
+        "renameTitle":"Changed the name to {0}!",
+        "closeTitle":"Closed this ticket!",
+        "deleteTitle":"Deleting this ticket...",
+        "reopenTitle":"Re-Opened this ticket!",

        "ticketWarning":"The embed is in the message below!",
        "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
    },
    "helpMenu":{
-        "title":"Help Menu:",
+        "title":"Available Commands:",
        "header1":"**Go to {0} to create a ticket!**\n\n",
        "header2":"**Run the command `/new` or `/ticket` to create a ticket!**\n\n",

@@ -53,7 +46,7 @@
        "close":"Close Ticket",
        "delete":"Delete Ticket",
        "reopen":"Re-Open Ticket",
-        "sendTranscript":"Send Transcript File"
+        "sendTranscript":"Transcript"
    },
    "messages":{
        "reopenTitle":"Re-Opened this ticket!",
@@ -71,10 +64,12 @@
        "reopenTicketDmTitle":"Ticket Re-opened!",
        "reopenTicketDmDescription":"Your ticket is re-opened!",
        "newTranscriptTitle":"A new transcript is here!",
-        "newTranscriptDescription":"You can find the transcript in the text file above!",
        "hereIsTheTranscript":"Here is the transcript:",

        "chooseCategory":"choose a category:",
-        "gettingdeleted":"Ticket is getting deleted..."
+        "gettingdeleted":"Ticket is getting deleted...",
+
+        "none":"none",
+        "reason":"reason"
    }
 }
@@ -1,74 +1,75 @@
 {
    "errors":{
-        "missingArgsTitle":"Arguments invalides !",
+        "missingArgsTitle":"Arguments invalides!",
        "missingArgsDescription":"Argument manquant",
        "noPermsTitle":"Pas de permissions!",
-        "noPermsDescription":"Vous n'avez pas les bons rôles pour exécuter cette commande !\nVous avez besoin de la permission `ADMINISTRATOR` ou d'être dans la liste des rôles autorisés !",
+        "noPermsDescription":"Vous avez besoin de la permission `ADMINISTRATOR` ou être dans la liste des rôles autorisés!",
+        "noPermsDelete":"Seuls les administrateurs peuvent supprimer un ticket!",
        "chooseFromListTitle":"Invalid ID",
        "chooseFromListDescription":"Choisissez l'un des identifiants ci-dessous:",
        "boterror":"Bot Error!",
-        "notInTicketTitle":"Vous n'êtes pas dans un ticket !",
-        "notInTicketDescription":"Cette commande ne fonctionne pas en dehors des tickets !",
-        "ticketDoesntExist":"Ce billet n'existe plus !",
-        "roleDoesntExist":"Ce rôle n'existe plus !",
-        "anotherOption":"Cette option n'est pas un ticket mais un autre type !",
-        "maxAmountTitle":"Montant max atteint !",
-        "maxAmountDescription":"Vous avez atteint le nombre maximum de tickets autorisés !\nVous ne pouvez donc pas en créer un nouveau !",
-        "somethingWentWrong":"Une erreur s'est produite !**\nVeuillez réessayer une autre fois !",
-        "somethingWentWrongTranscript":"Une erreur s'est produite lors de la création de la transcription !**\nVeuillez réessayer une autre fois !"
+        "notInTicketTitle":"Vous n'êtes pas dans un ticket!",
+        "notInTicketDescription":"Cette commande ne fonctionne pas en dehors des tickets!",
+        "ticketDoesntExist":"Ce ticket n'existe plus!",
+        "roleDoesntExist":"Ce rôle n'existe plus!",
+        "anotherOption":"Cette option n'est pas un ticket mais un autre type!",
+        "maxAmountTitle":"Montant maximum atteint!",
+        "maxAmountDescription":"Vous avez atteint le nombre maximum de tickets autorisés!\nVous ne pouvez donc pas en créer un nouveau!",
+        "somethingWentWrong":"**Quelque chose s'est mal passé!**\nVeuillez réessayer une autre fois!",
+        "somethingWentWrongTranscript":"Une erreur s'est produite lors de la création de la transcription!**\nVeuillez réessayer une autre fois!"
    },
    "commands":{
-        "userAddedTitle":"Utilisateur ajouté !",
-        "userAddedDescription":"{0} est ajouté à ce billet !",
-        "userRemovedTitle":"Utilisateur supprimé!",
-        "userRemovedDescription":"{0} est supprimé de ce ticket!",
+        "userAddedTitle":"{0} a été ajouté à ce ticket!",
+        "userRemovedTitle":"Supprimé {0} de ce ticket!",
+        "renameTitle":"Changement du nom en {0}!",
+        "closeTitle":"Fermé ce ticket!",
+        "deleteTitle":"Suppression de ce ticket...",
+        "reopenTitle":"A rouvert ce ticket!",

-        "renameTitle":"Le nom est changé !",
-        "renameWarning":"Attention : vous ne pouvez modifier le nom de la chaîne que 2 fois par minute !\n(ceci est dû aux limites du taux de discorde)",
-
-        "closeTitle":"Fermez ce ticket !",
-        "closeDescription":"Vous pouvez fermer ce ticket en cliquant sur le bouton ci-dessous !",
-        "deleteTitle":"Supprimez ce billet !",
-        "deleteDescription":"Vous pouvez supprimer ce ticket en cliquant sur le bouton ci-dessous !",
-        "reopenTitle":"Ré-ouvrez ce ticket !",
-        "reopenDescription":"Vous pouvez rouvrir ce ticket en cliquant sur le bouton ci-dessous !",
-
-        "ticketWarning":"L'intégration est dans le message ci-dessous !",
-        "maxTicketWarning":"**Attention :** _Vous ne pouvez créer que {0} billet(s) à la fois !_"
+        "ticketWarning":"L'intégration est dans le message ci-dessous!",
+        "maxTicketWarning":"**Attention :** _Vous ne pouvez créer que {0} ticket(s) à la fois !_"
    },
    "helpMenu":{
-        "title":"Menu d'aide:",
+        "title":"Commandes disponibles :",
        "header1":"**Allez à {0} pour créer un ticket !**\n\n",
-        "header2":"**Exécutez la commande `/new` ou `/ticket` pour créer un ticket!**\n\n",
+        "header2":"**Exécutez la commande `/new` ou `/ticket` pour créer un ticket !**\n\n",

-        "msgCmd":"Créez une intégration avec des boutons. (administrateurs uniquement)",
+        "msgCmd":"Faire apparaître une intégration avec des boutons. (administrateurs uniquement)",
        "renameCmd":"Renommer un ticket. (sans espaces)",
        "closeCmd":"Fermer un ticket.",
        "deleteCmd":"Supprimer un billet.",
        "addCmd":"Ajouter un utilisateur au ticket.",
        "removeCmd":"Supprimer un utilisateur du ticket.",
-        "reopenCmd":"Re-Open a ticket after it was closed."
+        "reopenCmd":"Rouvrir un ticket après sa clôture."
    },
    "buttons":{
        "close":"Fermer le ticket",
        "delete":"Supprimer le billet",
        "reopen":"Billet de réouverture",
-        "sendTranscript":"Envoyer le fichier de transcription"
+        "sendTranscript":"Transcript"
    },
    "messages":{
        "reopenTitle":"A rouvert ce ticket!",
        "reopenDescription":"N'hésitez pas à reparler!",
-        "closedTitle":"Fermé ce ticket",
+        "closedTitle":"Fermé ce ticket!",
        "closedDescription":"Seuls les administrateurs peuvent parler dans ce ticket maintenant !\n\n*Cliquez sur le bouton ci-dessous pour supprimer ou rouvrir ce ticket !*",
        "createdTitle":"Ticket créé !",
        "createdDescription":"Votre ticket est créé, vous pouvez le détecter par un ping !",

-        "newTicketDmTitle":"Nouveau ticket!",
+        "newTicketDmTitle":"Nouveau billet!",
+        "closedTicketDmTitle":"Billet fermé!",
+        "deletedTicketDmTitle":"Billet supprimé !",
+        "closedTicketDmDescription":"Votre billet est fermé !",
+        "deletedTicketDmDescription":"Votre billet est supprimé !",
+        "reopenTicketDmTitle":"Billet rouvert!",
+        "reopenTicketDmDescription":"Votre billet est rouvert !",
        "newTranscriptTitle":"Une nouvelle transcription est ici!",
-        "newTranscriptDescription":"Vous pouvez trouver la transcription dans le fichier texte ci-dessus !",
-        "hereIsTheTranscript":"Voici la transcription :",
+        "hereIsTheTranscript":"Voici la transcription :",

        "chooseCategory":"choisissez une catégorie:",
-        "gettingdeleted":"Le ticket est en cours de suppression..."
+        "gettingdeleted":"Le ticket est en cours de suppression...",
+
+        "none":"rien",
+        "reason":"raison"
    }
 }
@@ -3,7 +3,8 @@
        "missingArgsTitle":"Ungültiges Argument!",
        "missingArgsDescription":"Fehlendes Argument!",
        "noPermsTitle":"Du hast keine Rechte!",
-        "noPermsDescription":"Sie haben nicht die richtigen Rollen, um diesen Befehl auszuführen!\nSie benötigen die `ADMINISTRATOR` Erlaubnis oder in der Liste der erlaubten Rollen sein!",
+        "noPermsDescription":"You need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "noPermsDelete":"Only admins can delete a ticket!",
        "chooseFromListTitle":"Ungültige ID",
        "chooseFromListDescription":"Wählen Sie eine der folgenden ID:",
        "boterror":"Bot Fehler!",
@@ -14,30 +15,22 @@
        "anotherOption":"Diese Option ist kein Ticket, sondern eine andere Art!",
        "maxAmountTitle":"Das Limit wurde erreicht!",
        "maxAmountDescription":"Sie haben die maximal zulässige Anzahl von Tickets erreicht!\nSie können also keine neue erstellen.!",
-        "somethingWentWrong":"Etwas ist schief gelaufen!**\nBitte versuchen Sie es ein anderes Mal!",
+        "somethingWentWrong":"**Etwas ist schief gelaufen!**\nBitte versuchen Sie es ein anderes Mal!",
        "somethingWentWrongTranscript":"Bei der Erstellung der Transcript ist etwas schief gelaufen!**\nBitte versuchen Sie es ein anderes Mal!"
    },
    "commands":{
-        "userAddedTitle":"User geaddet!",
-        "userAddedDescription":"{0} wird zu diesem Ticket hinzugefügt!",
-        "userRemovedTitle":"User entfernt!",
-        "userRemovedDescription":"{0} wird aus diesem Ticket entfernt!",
+        "userAddedTitle":"Added {0} to this ticket!",
+        "userRemovedTitle":"Removed {0} from this ticket!",
+        "renameTitle":"Changed the name to {0}!",
+        "closeTitle":"Closed this ticket!",
+        "deleteTitle":"Deleting this ticket...",
+        "reopenTitle":"Re-Opened this ticket!",

-        "renameTitle":"Der Name wurde geändert!",
-        "renameWarning":"Achtung: Sie können den Kanalnamen nur 2 Mal pro Minute ändern!\n(dies ist auf die Begrenzung der Diskordrate zurückzuführen)",
-
-        "closeTitle":"Dieses Ticket schließen!",
-        "closeDescription":"Sie können dieses Ticket schließen, indem Sie auf die Schaltfläche unten klicken!",
-        "deleteTitle":"Löschen Sie dieses Ticket!",
-        "deleteDescription":"Sie können dieses Ticket löschen, indem Sie auf die Schaltfläche unten klicken!",
-        "reopenTitle":"Öffne dieses Ticket erneut!",
-        "reopenDescription":"Sie können dieses Ticket erneut öffnen, indem Sie auf die Schaltfläche unten klicken!",
-
-        "ticketWarning":"Die Einbettung befindet sich in der Nachricht unten!",
-        "maxTicketWarning":"**Warnung:** _Sie können nur {0} ticket(s) erstellen zu einer Zeit!_"
+        "ticketWarning":"The embed is in the message below!",
+        "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
    },
    "helpMenu":{
-        "title":"Hilfe Menu:",
+        "title":"Available Commands:",
        "header1":"**Gehe zu {0} um ein Ticket zu erstellen!**\n\n",
        "header2":"**Führen Sie den Befehl `/new` oder `/ticket` um ein Ticket zu erstellen!**\n\n",

@@ -71,10 +64,12 @@
        "reopenTicketDmTitle":"Ticket neu Eröffnen!",
        "reopenTicketDmDescription":"Dein Ticket ist Neu eröffnet!",
        "newTranscriptTitle":"Eine neue Transscript finden Sie hier!",
-        "newTranscriptDescription":"Die Abschrift finden Sie in der obigen Textdatei!",
        "hereIsTheTranscript":"Hier ist das Transscript:",

        "chooseCategory":"Wähle eine Kategorie:",
-        "gettingdeleted":"Ticket wird gelöscht..."
+        "gettingdeleted":"Ticket wird gelöscht...",
+
+        "none":"none",
+        "reason":"reason"
    }
 }
@@ -1,80 +1,75 @@
 {
    "errors":{
-        "missingArgsTitle":"Argumente invalide!",
-        "missingArgsDescription":"Argument lipsa",
-        "noPermsTitle":"Nu ai permisiunile necesare!",
-        "noPermsDescription":"Nu ai rolurile necesare!\nAi nevoie de permisiunea `ADMINISTRATOR` sau sa fii in lista rolurilor permise!",
-        "chooseFromListTitle":"ID invalid",
+        "missingArgsTitle":"Argumente Invalide",
+        "missingArgsDescription":"Argument Lipsa",
+        "noPermsTitle":"Nu ai permisiunea necesara!",
+        "noPermsDescription":"Ai nevoie de permisiunea de `ADMINISTRATOR`!",
+        "noPermsDelete":"Doar adminii pot inchide un ticket!",
+        "chooseFromListTitle":"Invalid ID",
        "chooseFromListDescription":"Alege unul dintre id-urile urmatoare:",
        "boterror":"Eroare bot!",
        "notInTicketTitle":"Nu esti intr-un ticket!",
-        "notInTicketDescription":"Aceasta comanda nu functioneaza in afara ticket-urilor!",
+        "notInTicketDescription":"Aceasta comanda nu merge inafara unui ticket!",
        "ticketDoesntExist":"Acest ticket nu mai exista!",
-        "roleDoesntExist":"Acest rol nu mai exista",
-        "anotherOption":"Aceasta optiune nu este un ticket ci doar alt tip!",
-        "maxAmountTitle":"Limita a fost atinsa",
-        "maxAmountDescription":"Ai atins limita maxima de tickete\nNu mai poti creea altele!",
-        "somethingWentWrong":"**Ceva nu a mers bine :(**\nTe rugam sa incerci din nou mai tarziu",
-        "somethingWentWrongTranscript":"**Ceva nu a mers bine in timpul creerii copiei a ticket-ului!**\nTe rugam sa incerci din nou mai tarziu!"
-    }, 
+        "roleDoesntExist":"Acest rol nu mai exista!",
+        "anotherOption":"Aceasta optiune este altceva decat un tip de ticket!",
+        "maxAmountTitle":"Limita atinsa!",
+        "maxAmountDescription":"Ai atins limita de tickets!\nAsa ca nu mai poti creea altele noi!",
+        "somethingWentWrong":"**Ceva nu a mers bine!**\nTe rugam sa incerci mai tarziu!",
+        "somethingWentWrongTranscript":"Ceva nu aa mers bine in timpul creeari transcript-ului!**\nTe rugam sa incerci mai tarziu!"
+    },
    "commands":{
-        "userAddedTitle":"Utilizator adaugat!",
-        "userAddedDescription":"{0} este adaugat la acest ticket!",
-        "userRemovedTitle":"Utilizator eliminat!",
-        "userRemovedDescription":"{0} este eliminat din acest ticket!",
+        "userAddedTitle":"{0} a fost adaugat in acest ticket!",
+        "userRemovedTitle":"{0} a fost scos din acest ticket!",
+        "renameTitle":"Nume schimbat in {0}!",
+        "closeTitle":"Ticket inchis!",
+        "deleteTitle":"Se sterge ticket-ul...",
+        "reopenTitle":"Ticket Re-deschis!",

-        "renameTitle":"Numele este schimbat!",
-        "renameWarning":"ATENTIE: poti schimba numele acestui ticket doar de 2 ori pe minut!\n(se datoreaza limitarii discord-ului)",
-
-        "closeTitle":"Inchide acest ticket",
-        "closeDescription":"Poti inchide acest ticket doar apasand butonul de mai jos!",
-        "deleteTitle":"Sterge acest ticket!",
-        "deleteDescription":"Poti sterge acest ticket doar apasand butonul de mai jos",
-        "reopenTitle":"Re-deschide acest ticket!",
-        "reopenDescription":"Poti redeschide acest ticket doar apasand butonul de mai jos!",
-
-        "ticketWarning":"Embed-ul se afla in mesajul de mai jos:",
-        "maxTicketWarning":"**ATENTIE:** _Poti creea doar {0} ticket-e odata!_"
+        "ticketWarning":"Embed-ul se afla in mesajul de mai jos!",
+        "maxTicketWarning":"**Avertizare:** _Poti creea doar {0} tickete active!_"
    },
    "helpMenu":{
-        "title":"Meniu de ajutor:",
-        "header1":"**Deschide {0} pentru a creea un ticket!**\n\n",
+        "title":"Comenzi disponibile:",
+        "header1":"**Mergi la {0} pentru a creea un ticket!**\n\n",
        "header2":"**Ruleaza comanda `/new` ori `/ticket` pentru a creea un ticket!**\n\n",

-        "msgCmd":"Afiseaza embed-ul cu tickete. (doar administratorii)",
+        "msgCmd":"Trimite embed-ul cu tickete. (doar admini)",
        "renameCmd":"Redenumeste un ticket. (fara spatii)",
-        "closeCmd":"Redenumeste un ticket ticket.",
-        "deleteCmd":"Sterge un ticket a ticket.",
-        "addCmd":"adauga un utilizator la ticket.",
-        "removeCmd":"Elimina un utilizator de la ticket.",
-        "reopenCmd":"Re-deschide un ticket dupa ce a fost inchis."
+        "closeCmd":"Inchide un ticket.",
+        "deleteCmd":"Sterge un ticket.",
+        "addCmd":"Adauga un utilizator in ticket.",
+        "removeCmd":"Sterge un utilizator din ticket.",
+        "reopenCmd":"Re-deschide un ticket dupa ce a fost deschis."
    },
    "buttons":{
-        "close":"Inchide Ticket-ul",
-        "delete":"Sterge Ticket-ul",
-        "reopen":"Re-deschide Ticket-ul",
-        "sendTranscript":"Trimite copia chat-ului ticket-ului"
+        "close":"Inchide ticket-ul",
+        "delete":"Sterge ticket-ul",
+        "reopen":"Re-deschide un ticket",
+        "sendTranscript":"Transcript"
    },
    "messages":{
-        "reopenTitle":"Ticket re-deschis",
-        "reopenDescription":"Simte-te comfortabil sa vorbesti din nou!",
-        "closedTitle":"Inchide acest ticket ticket!",
-        "closedDescription":"Doar administratorii pot vorbi in acest ticket de acum!\n\n*Apasa pe butonele de mai jos pentru a inchide/deschide ticket-ul!*",
+        "reopenTitle":"Ticket Re-deschis!",
+        "reopenDescription":"Poti vorbi din nou!",
+        "closedTitle":"Ticket inchis!",
+        "closedDescription":"Doar adminii pot vorbi in acest ticket acum!\n\n*Apasa pe butonul de mai jos pentru a re-deschide ori sterge ticket-ul!*",
        "createdTitle":"Ticket Creat!",
-        "createdDescription":"Ticket-ul tau a fost creat, il poti vedea dupa mentionarea ta!",
+        "createdDescription":"Ticket-ul tau a fost creat, poti sa il vezi in canalul pe care ai fost mentionat!",

-        "newTicketDmTitle":"Ticket Nou!",
-        "closedTicketDmTitle":"Ticket închis!",
-        "deletedTicketDmTitle":"Ticket șters!",
-        "closedTicketDmDescription":"Ticket-ul tau este închis!",
-        "deletedTicketDmDescription":"Ticket-ul tau este șters!",
+        "newTicketDmTitle":"Ticket nou!",
+        "closedTicketDmTitle":"Ticket Inchis!",
+        "deletedTicketDmTitle":"Ticket Sters!",
+        "closedTicketDmDescription":"Ticket-ul tau este inchis!",
+        "deletedTicketDmDescription":"Ticket-ul tau este sters!",
        "reopenTicketDmTitle":"Ticket Re-deschis!",
        "reopenTicketDmDescription":"Ticket-ul tau este re-deschis!",
-        "newTranscriptTitle":"O noua copie a ticket-ului este aici!",
-        "newTranscriptDescription":"Poti vedea copia ticket-ului in fisierul .txt de mai sus!",
-        "hereIsTheTranscript":"Aceasta este copia ticket-ului:",
+        "newTranscriptTitle":"Un nou transcript este aici!",
+        "hereIsTheTranscript":"Aici este transcriptul:",

        "chooseCategory":"Alege o categorie:",
-        "gettingdeleted":"Ticket-ul se sterge..."
+        "gettingdeleted":"Ticket-ul se sterge...",
+
+        "none":"niciunul",
+        "reason":"Motiv"
    }
 }
@@ -3,7 +3,8 @@
        "missingArgsTitle":"¡Argumentos inválidos!",
        "missingArgsDescription":"Argumento faltante.",
        "noPermsTitle":"¡Sin permisos!",
-        "noPermsDescription":"¡No tienes permiso para usar este comando.!\n¡Necesitas el permiso `ADMINISTRATOR` permiso o tener uno de los roles permitidos!",
+        "noPermsDescription":"You need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "noPermsDelete":"Only admins can delete a ticket!",
        "chooseFromListTitle":"ID Invalida",
        "chooseFromListDescription":"Elije una de las ID de abajo:",
        "boterror":"¡Error del bot!",
@@ -18,26 +19,18 @@
        "somethingWentWrongTranscript":"**¡Algo salió mal al hacer el transcript!**\n¡Prueba en otro momento!"
    },
    "commands":{
-        "userAddedTitle":"¡Usuario agregado!",
-        "userAddedDescription":"¡{0} fué agregado al ticket!",
-        "userRemovedTitle":"¡Usuario eliminado!",
-        "userRemovedDescription":"¡{0} fué eliminado del ticket!",
+        "userAddedTitle":"Added {0} to this ticket!",
+        "userRemovedTitle":"Removed {0} from this ticket!",
+        "renameTitle":"Changed the name to {0}!",
+        "closeTitle":"Closed this ticket!",
+        "deleteTitle":"Deleting this ticket...",
+        "reopenTitle":"Re-Opened this ticket!",

-        "renameTitle":"¡El nombre fué cambiado!",
-        "renameWarning":"Aviso: Solo puedes cambiar el nombre 2 veces por minuto.\n(Esto es por limitaciones de Discord)",
-
-        "closeTitle":"¡Cierra el ticket!",
-        "closeDescription":"¡Puedes cerrar el ticket con el botón de abajo!",
-        "deleteTitle":"¡Elimina el ticket!",
-        "deleteDescription":"¡Puedes eliminar el ticket con el botón de abajo!",
-        "reopenTitle":"¡Re-Abre el ticket!",
-        "reopenDescription":"¡Puedes re-abrir el ticket con el botón de abajo!",
-
-        "ticketWarning":"¡El emblema está en el mensaje de abajo!",
-        "maxTicketWarning":"**Aviso:** _Solo puedes poseer {0} ticket(s) al mismo tiempo!_"
+        "ticketWarning":"The embed is in the message below!",
+        "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
    },
    "helpMenu":{
-        "title":"Menú de ayuda:",
+        "title":"Available Commands:",
        "header1":"**¡Dirígete a {0} para crear un nuevo ticket!**\n\n",
        "header2":"**¡Ejecuta el comando `/new` o `/ticket` para crear un ticket!**\n\n",

@@ -71,10 +64,12 @@
        "reopenTicketDmTitle":"¡Ticket re-abierto!",
        "reopenTicketDmDescription":"¡Tu ticket se vió abierto de nuevo!",
        "newTranscriptTitle":"¡Un nuevo transcript está aquí!",
-        "newTranscriptDescription":"¡Puedes encontrar el transcript en el archivo de texto que se muestra arriba!",
        "hereIsTheTranscript":"Aquí está el transcript:",

        "chooseCategory":"elije una categoría:",
-        "gettingdeleted":"El ticket se está viendo eliminado..."
+        "gettingdeleted":"El ticket se está viendo eliminado...",
+
+        "none":"none",
+        "reason":"reason"
    }
 }
@@ -1,6 +1,6 @@
 {
  "name": "open-ticket",
-  "version": "2.3.1",
+  "version": "2.5.0",
  "description": "This is an open-source discord ticket bot, you can configure it and it comes with cool features like a transcript.",
  "main": "index.js",
  "scripts": {
@@ -13,6 +13,7 @@
  "author": "DJdj Development",
  "license": "ISC",
  "dependencies": {
+    "axios": "^0.27.2",
    "chalk": "^5.0.1",
    "discord.js": "^14.0.2",
    "express": "^4.17.1",
@@ -0,0 +1,19 @@
+const discord = require("discord.js")
+const api = require("../core/api/api.js")
+
+module.exports = () => {
+    const {client,config,events,utils,actions} = api
+
+    //this code will run when the bot starts!
+    
+    //in this example, we will say "hello" in the console when someone opens a ticket!
+
+    /**
+    
+    events.onTicketOpen((user,channel,guild,date,ticketdata) => {
+        console.log("hello, someone opened a ticket!")
+    })
+
+
+    */
+}
Author	SHA1	Message	Date
Jasper	e7f05b4ed5	Merge pull request #26 from DJj123dj/dev Update 2.5!	2022-08-15 15:03:37 +02:00
DJj123dj	697594b311	added french & czech translation	2022-08-15 14:55:34 +02:00
DJj123dj	6823b96114	fixed the last bugs & added czech translation	2022-08-14 22:13:51 +02:00
DJj123dj	0845390569	v2.5 (added translation for 2 new languages)	2022-08-14 21:23:04 +02:00
DJj123dj	568b2c9bee	v2.5.0 push 2	2022-08-12 11:20:42 +02:00
DJj123dj	034247ea99	v2.5.0 first push	2022-08-10 19:35:10 +02:00
Jasper	ad10a98f33	Merge pull request #24 from DJj123dj/dev v2.4.0 pre release	2022-08-02 14:15:24 +02:00
DJj123dj	8aee358081	last push	2022-08-01 18:23:01 +02:00
DJj123dj	e2f237e7b6	api events ready, now only the actions	2022-08-01 18:00:54 +02:00
DJj123dj	210923d29e	v2.4.0 push 5 (almost the last one)	2022-07-29 19:41:25 +02:00
DJj123dj	a69f2ee5a1	v2.4.0 push 4	2022-07-29 18:17:26 +02:00
DJj123dj	ffa075d177	v2.4.0 push 3	2022-07-26 16:33:56 +02:00
DJj123dj	e7a331b969	v2.4.0 push 2 (first working api)	2022-07-26 14:51:51 +02:00
DJj123dj	6b32fc9d5d	v2.4.0 push 1	2022-07-26 12:25:33 +02:00
Jasper	7603dbcc47	Merge pull request #23 from DJj123dj/dev fixed ANOTHER bug	2022-07-25 21:01:58 +02:00
DJj123dj	512e564c60	fixed ANOTHER bug	2022-07-25 21:01:36 +02:00
Jasper	5a731e6336	Merge pull request #22 from DJj123dj/dev small bug fix	2022-07-25 20:54:50 +02:00
DJj123dj	d02bf2b826	small bug fix	2022-07-25 20:54:21 +02:00
Jasper	2603a7bdd0	Merge pull request #21 from DJj123dj/dev v2.3.3	2022-07-25 20:10:15 +02:00
DJj123dj	c1ba677b82	v2.3.3	2022-07-25 20:09:52 +02:00
Jasper	7e6ac6a4b9	Merge pull request #20 from DJj123dj/dev v2.3.2	2022-07-23 14:41:27 +02:00
DJj123dj	0ee9a312eb	v2.3.2	2022-07-23 14:39:55 +02:00