Merge pull request #36 from DJj123dj/dev

Open Ticket v3.1.0

.github/ISSUE_TEMPLATE/bug_report.md

@@ -0,0 +1,37 @@
+---
+name: Bug report
+about: Create a report to help us improve Open Ticket
+title: "[BUG] your bug"
+labels: bug
+assignees: ''
+
+---
+
+**Describe the bug**
+A clear and concise description of what the bug is.
+
+**To Reproduce**
+Steps to reproduce the behavior:
+1. Go to '...'
+2. Click on '....'
+3. Scroll down to '....'
+4. See error
+
+**Expected behavior**
+A clear and concise description of what you expected to happen.
+
+**Screenshots**
+If applicable, add screenshots to help explain your problem.
+
+**Device:**
+ - Device: [e.g. Macbook pro, raspberry pi, HP Probook]
+ - OS: [e.g. MacOS, Ubuntu, Windows,...]
+ - Node.js version:
+ - Open Ticket Version: 
+
+**Files:**
+Please include the `openticketdebug.txt` file in your report!
+This is a file that we can see what happend!
+
+**Additional context**
+Add any other context about the problem here.

.github/ISSUE_TEMPLATE/plugin.md

@@ -0,0 +1,29 @@
+---
+name: Plugin
+about: Show your open ticket plugins here!
+title: "[PLUGIN] your plugin"
+labels: plugin
+assignees: ''
+
+---
+
+**Plugin Name:**
+What's the name of your plugin?
+
+**Description:**
+Tell a little bit about what the plugin does!
+Also tell how to use the plugin, like if there is additional setup needed!
+
+**NPM libraries:**
+List all the libraries needed for this plugin to work!
+*The default open ticket libraries are not required!*
+
+**Author:**
+- github account [e.g. DJj123dj]
+- discord account [e.g. Wumpus#1234]
+
+**Compatible versions:**
+[e.g. from v2.2.1 until v3.0.1]
+
+**File:**
+Please attach the plugin file to this issue!

.gitignore

@@ -10,4 +10,9 @@ devConfig5.json
 openticketdebug.txt
 developerChangelog.md
 storage/dynamicDB/
-storage/.DS_Store
+storage/slashcmdEnabled.txt
+storage/database.json
+storage/.DS_Store
+.vscode/
+livestatus.json
+test.js

CODE_OF_CONDUCT.md

@@ -0,0 +1,128 @@
+# Contributor Covenant Code of Conduct
+
+## Our Pledge
+
+We as members, contributors, and leaders pledge to make participation in our
+community a harassment-free experience for everyone, regardless of age, body
+size, visible or invisible disability, ethnicity, sex characteristics, gender
+identity and expression, level of experience, education, socio-economic status,
+nationality, personal appearance, race, religion, or sexual identity
+and orientation.
+
+We pledge to act and interact in ways that contribute to an open, welcoming,
+diverse, inclusive, and healthy community.
+
+## Our Standards
+
+Examples of behavior that contributes to a positive environment for our
+community include:
+
+* Demonstrating empathy and kindness toward other people
+* Being respectful of differing opinions, viewpoints, and experiences
+* Giving and gracefully accepting constructive feedback
+* Accepting responsibility and apologizing to those affected by our mistakes,
+  and learning from the experience
+* Focusing on what is best not just for us as individuals, but for the
+  overall community
+
+Examples of unacceptable behavior include:
+
+* The use of sexualized language or imagery, and sexual attention or
+  advances of any kind
+* Trolling, insulting or derogatory comments, and personal or political attacks
+* Public or private harassment
+* Publishing others' private information, such as a physical or email
+  address, without their explicit permission
+* Other conduct which could reasonably be considered inappropriate in a
+  professional setting
+
+## Enforcement Responsibilities
+
+Community leaders are responsible for clarifying and enforcing our standards of
+acceptable behavior and will take appropriate and fair corrective action in
+response to any behavior that they deem inappropriate, threatening, offensive,
+or harmful.
+
+Community leaders have the right and responsibility to remove, edit, or reject
+comments, commits, code, wiki edits, issues, and other contributions that are
+not aligned to this Code of Conduct, and will communicate reasons for moderation
+decisions when appropriate.
+
+## Scope
+
+This Code of Conduct applies within all community spaces, and also applies when
+an individual is officially representing the community in public spaces.
+Examples of representing our community include using an official e-mail address,
+posting via an official social media account, or acting as an appointed
+representative at an online or offline event.
+
+## Enforcement
+
+Instances of abusive, harassing, or otherwise unacceptable behavior may be
+reported to the community leaders responsible for enforcement at
+support@dj-dj.be.
+All complaints will be reviewed and investigated promptly and fairly.
+
+All community leaders are obligated to respect the privacy and security of the
+reporter of any incident.
+
+## Enforcement Guidelines
+
+Community leaders will follow these Community Impact Guidelines in determining
+the consequences for any action they deem in violation of this Code of Conduct:
+
+### 1. Correction
+
+**Community Impact**: Use of inappropriate language or other behavior deemed
+unprofessional or unwelcome in the community.
+
+**Consequence**: A private, written warning from community leaders, providing
+clarity around the nature of the violation and an explanation of why the
+behavior was inappropriate. A public apology may be requested.
+
+### 2. Warning
+
+**Community Impact**: A violation through a single incident or series
+of actions.
+
+**Consequence**: A warning with consequences for continued behavior. No
+interaction with the people involved, including unsolicited interaction with
+those enforcing the Code of Conduct, for a specified period of time. This
+includes avoiding interactions in community spaces as well as external channels
+like social media. Violating these terms may lead to a temporary or
+permanent ban.
+
+### 3. Temporary Ban
+
+**Community Impact**: A serious violation of community standards, including
+sustained inappropriate behavior.
+
+**Consequence**: A temporary ban from any sort of interaction or public
+communication with the community for a specified period of time. No public or
+private interaction with the people involved, including unsolicited interaction
+with those enforcing the Code of Conduct, is allowed during this period.
+Violating these terms may lead to a permanent ban.
+
+### 4. Permanent Ban
+
+**Community Impact**: Demonstrating a pattern of violation of community
+standards, including sustained inappropriate behavior,  harassment of an
+individual, or aggression toward or disparagement of classes of individuals.
+
+**Consequence**: A permanent ban from any sort of public interaction within
+the community.
+
+## Attribution
+
+This Code of Conduct is adapted from the [Contributor Covenant][homepage],
+version 2.0, available at
+https://www.contributor-covenant.org/version/2/0/code_of_conduct.html.
+
+Community Impact Guidelines were inspired by [Mozilla's code of conduct
+enforcement ladder](https://github.com/mozilla/diversity).
+
+[homepage]: https://www.contributor-covenant.org
+
+For answers to common questions about this code of conduct, see the FAQ at
+https://www.contributor-covenant.org/faq. Translations are available at
+https://www.contributor-covenant.org/translations.

CONTRIBUTING.md

@@ -0,0 +1,3 @@
+# comming soon
+For now on, you can create a ticket in our server:
+https://discord.dj-dj.be

README.md

@@ -1,15 +1,10 @@
-## We need translators!
-If you know a language that isn't already in open ticket and you can write json,
-then is this the job for you!
+# Open Ticket
+[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-3.1.0-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v3.1.0)  [![discord.js](https://img.shields.io/badge/discord.js-v14-CB3837.svg?style=flat-square&logo=npm)]()  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) [![documentation](https://img.shields.io/badge/documentation-Click%20Here-yellow.svg?style=flat-square)](https://docs.openticket.dj-dj.be)
 
-make a ticket in our server to start!
+Open ticket is the most configurable open-source ticket bot for discord! Made with the newest technologies. Like: Slash commands, transcripts, multiple ticket types, buttons & dropdowns!
+Start using it now, you can do anything!
 
-*if you translate, you will come in the credits*
-
-# open-ticket
-[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-2.3.1%20stable-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v2.3.1)  [![npm](https://img.shields.io/badge/npm-external%20libraries%20needed-CB3837.svg?style=flat-square&logo=npm)](#packages)  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) 
-
-This is an open-source discord ticket bot, you can configure it and it comes with cool features like transcripts & custom options!
+*We love to hear suggestions for more features!*
 
 <img src="logo.png" alt="Open Ticket logo" style="height: 200px; width:200px;"/>
 
@@ -18,67 +13,47 @@ This is an open-source discord ticket bot, you can configure it and it comes wit
 ### Thanks to these people:
 - DJ-Lite: for doing the administration
 - Sanke: for translation & new ideas
-- ExothDE: for translation
-- 1x1: for translation
-- R0JO: for translation
 - Everyone that reported a bug
+#### And our translators!
+- ExothDE
+- 1x1
+- Redactado
+- t0miiis
+- josuens14
+- M4
+- David.
+- Maurizio
 
 ## features
-- discord buttons
+- discord interaction buttons
 - slash & text commands
 - close, delete & re-open tickets
-- translation (we are searching for translators!)
-- dynamic database system
-- advanced transcripts
+- translation in 10 different languages
+- transcripts
 - add/remove users from a ticket
-- large embed customisation
-- create custom ticket names, icons & colors
-- create url's & reaction roles!
-- uses discord.js v13
-- configure your own ticket options
-- remove credits if you want (don't do it please 😉)
-- unlimited tickets at the same time
+- a lot of customisation options.
+- tickets, reaction roles & links are all possible!
+- choose between buttons or dropdowns!
+- discord.js v14
+- everyting is configurable
+- custom API + plugins
+- unlimited tickets spread over multiple messages
+- close with reason
 
-## installation
-**You need `node.js 16` to run this project!**
+*comming soon*
+- share transcripts
+- view transcripts in html
 
-**At this moment you still need discord.js v13!**
-This will change soon!
+## quick start
+[Click here to start your adventure!](https://docs.openticket.dj-dj.be/quick-start)
 
-You can clone or download this project.
-
-### packages
-- chalk => version `latest`
-- discord.js => version `latest`
-- express => version `latest`
-- node-localstorage => version `latest`
-
-You can install all of them by running `npm install`
-
-## running
-you can run `node index.js` but i would recommend you to use `npm start`
-
-if there are any errors, you can open an **issue on github** or **contact me in the discord server**.
-
-### config
-Our config documentation is moved to another file:
-[click here to view](https://www.github.com/DJj123dj/open-ticket/wiki/config-v2.3.1)
-
-### intents & permissions
-In the discord developer portal in the "bot" panel you will find 3 switches under the title "Gateaway Intents". The following switches should always be turned on
-- `SERVER MEMBERS INTENT`
-- `MESSAGE CONTENT INTENT`
-
-To work the best, the bot needs `ADMINISTRATOR` permissions.
-You can also configure your own permissions
+## documentation
+[<img src="./otWIKI.png" width="400px" href="https://docs.openticket.dj-dj.be">](https://docs.openticket.dj-dj.be)
 
 ## information
 
-_v2.3.1 stable_
+_v3.1.0_
 
-changelog: [click here](https://www.github.com/DJj123dj/open-ticket/wiki/Changelog)
+changelog: [click here](https://docs.openticket.dj-dj.be/other/changelog)
 
-© 2022 - DJdj Development | [website](https://www.dj-dj.be) | [discord](https://discord.com/invite/26vT9wt3n3)
-
-### large announcement:
-[![open moderation](./openmod.png)](https://www.dj-dj.be/projects/open-moderation)
+© 2022 - DJdj Development | [website](https://www.dj-dj.be) | [discord](https://discord.dj-dj.be) | [terms of service](https://www.dj-dj.be/terms)

commands/add.js

@@ -4,54 +4,74 @@ const client = bot.client
 const config = bot.config
 const log = bot.errorLog.log
 const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
 
 module.exports = () => {
-    client.on("messageCreate",msg => {
+    bot.errorLog.log("debug","COMMANDS: loaded add.js")
+    
+    if (!DISABLE.commands.text.add) client.on("messageCreate",msg => {
         if (!msg.content.startsWith(config.prefix+"add")) return
         var user = msg.mentions.users.first()
         if (!user) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<user>`:\n`"+config.prefix+"add <user>`")]})
 
-        if (!msg.member.permissions.has("MANAGE_CHANNELS") && !msg.member.permissions.has("ADMINISTRATOR") && config.main_adminroles.some((item)=>{return msg.member.roles.cache.has(item)}) == false){
-            return msg.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+        if (!msg.guild) return
+        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
         }
 
         msg.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            msg.channel.permissionOverwrites.create(user.id, { VIEW_CHANNEL:true, ADD_REACTIONS:true,ATTACH_FILES:true, EMBED_LINKS:true, SEND_MESSAGES:true})
-            msg.channel.send({embeds:[bot.errorLog.success(l.commands.userAddedTitle,l.commands.userAddedDescription.replace("{0}",user.tag))]})
+            msg.channel.permissionOverwrites.create(user.id, { ViewChannel:true, AddReactions:true,AttachFiles:true, EmbedLinks:true, SendMessages:true})
+            msg.channel.send({embeds:[bot.embeds.commands.addEmbed(user,msg.author)]})
 
             var loguser = msg.mentions.users.first()
             log("command","someone used the 'add' command",[{key:"user",value:msg.author.tag}])
             log("system","user added to ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"added_user",value:loguser.tag}])
+
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+
+            APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
         })
         
     })
 
-    client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.add) client.on("interactionCreate",(interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "add") return
         const user = interaction.options.getUser("user")
 
-        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
-                interaction.reply({embeds:[bot.errorLog.noPermsMessage],ephemeral:true})
-                return
-            }
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
 
         interaction.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            interaction.channel.permissionOverwrites.create(user.id, { VIEW_CHANNEL:true, ADD_REACTIONS:true,ATTACH_FILES:true, EMBED_LINKS:true, SEND_MESSAGES:true})
-            interaction.reply({embeds:[bot.errorLog.success(l.commands.userAddedTitle,l.commands.userAddedDescription.replace("{0}",user.tag))]})
+            interaction.channel.permissionOverwrites.create(user.id, { ViewChannel:true, AddReactions:true,AttachFiles:true, EmbedLinks:true, SendMessages:true})
+            interaction.reply({embeds:[bot.embeds.commands.addEmbed(user,interaction.user)]})
 
             var loguser = user
             log("command","someone used the 'add' command",[{key:"user",value:interaction.user.tag}])
             log("system","user added to ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"added_user",value:loguser.tag}])
+
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+            APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+            
         })
 
        

commands/claim.js

@@ -0,0 +1,80 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded claim.js")
+    
+    if (!DISABLE.commands.text.claim) client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"claim")) return
+        var user = msg.mentions.users.first()
+        
+        const claimingUser = user ? user : msg.author
+
+        if (!msg.guild) return
+        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
+        msg.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+
+            
+            //msg.channel.send({embeds:[bot.embeds.commands.claimEmbed(claimingUser,msg.author)]})
+            msg.channel.send({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
+
+            var loguser = claimingUser
+            log("command","someone used the 'claim' command",[{key:"user",value:msg.author.tag}])
+            log("system","user claimed to ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"claimed_user",value:claimingUser.tag}])
+
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            //APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+            //APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        })
+        
+    })
+
+    if (!DISABLE.commands.slash.claim) client.on("interactionCreate",(interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "claim") return
+        const user = interaction.options.getUser("user",false) ? interaction.options.getUser("user",true) : interaction.user
+
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+
+            //interaction.reply({embeds:[bot.embeds.commands.claimEmbed(user,interaction.user)]})
+            interaction.reply({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
+
+            var loguser = user
+            log("command","someone used the 'claim' command",[{key:"user",value:interaction.user.tag}])
+            log("system","user claimed to ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"claimed_user",value:loguser.tag}])
+
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            //APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+            //APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+            
+        })
+
+       
+    })
+}

commands/close.js

@@ -4,56 +4,88 @@ const client = bot.client
 const config = bot.config
 const log = bot.errorLog.log
 const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
 
 module.exports = () => {
-    client.on("messageCreate",msg => {
+    bot.errorLog.log("debug","COMMANDS: loaded close.js")
+
+    if (!DISABLE.commands.text.close) client.on("messageCreate",msg => {
         if (!msg.content.startsWith(config.prefix+"close")) return
 
+        const args = msg.content.substring((config.prefix+"close").length).split(" ")
+        args.shift()
+        /**@type {String|false} */
+        var tempreason = args.join(" ")
+        if (!tempreason || tempreason == " " || tempreason == "  "){
+            tempreason = false
+        }
+        const reason = tempreason
 
         msg.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            
-            const closebutton = new discord.ActionRowBuilder()
-            .addComponents([
-                new discord.ButtonBuilder()
-                    .setCustomId("closeTicketTrue1")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Secondary)
-                    .setEmoji("🔒")
-            ])
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            msg.channel.send({embeds:[bot.errorLog.success(l.commands.closeTitle,l.commands.closeDescription)],components:[closebutton]})
+            if (hiddendata.data.find(h => h.key == "pendingdelete")) return msg.channel.send({embeds:[bot.errorLog.warning("Warning!","You can't close a ticket while it's being deleted!")]})
+
+            const descriptionReason = reason ? "**"+l.messages.reason+":** "+reason : false
+            msg.channel.send({embeds:[bot.embeds.commands.closeEmbed(msg.author,descriptionReason)],components:[bot.buttons.close.closeCommandRow]})
+
+            var name = msg.channel.name
+            var prefix = ""
+            const tickets = config.options
+            tickets.forEach((ticket) => {
+                if (name.startsWith(ticket.channelprefix)){
+                    prefix = ticket.channelprefix
+                }
+            })
+
+            require("../core/ticketActions/ticketCloser").NEWcloseTicket(msg.member,msg.channel,prefix,"close",reason,true)
 
             log("command","someone used the 'close' command",[{key:"user",value:msg.author.tag}])
+            APIEvents.onCommand("close",true,msg.author,msg.channel,msg.guild,new Date())
             
         })
         
         
     })
 
-    client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.close) client.on("interactionCreate",(interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "close") return
 
+        //interaction.deferReply()
+
+        const reason = interaction.options.getString("reason") ? interaction.options.getString("reason") : false
+
        interaction.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            
-            const closebutton = new discord.ActionRowBuilder()
-            .addComponents([
-                new discord.ButtonBuilder()
-                    .setCustomId("closeTicketTrue1")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Secondary)
-                    .setEmoji("🔒")
-            ])
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            interaction.reply({embeds:[bot.errorLog.success(l.commands.closeTitle,l.commands.closeDescription)],components:[closebutton]})
+            if (hiddendata.data.find(h => h.key == "pendingdelete")) return interaction.reply({embeds:[bot.errorLog.warning("Warning!","You can't close a ticket while it's being deleted!")]})
+
+            const descriptionReason = reason ? "**"+l.messages.reason+":** "+reason : false
+            interaction.reply({embeds:[bot.embeds.commands.closeEmbed(interaction.user,descriptionReason)],components:[bot.buttons.close.closeCommandRow]})
+
+            var name = interaction.channel.name
+            var prefix = ""
+            const tickets = config.options
+            tickets.forEach((ticket) => {
+                if (name.startsWith(ticket.channelprefix)){
+                    prefix = ticket.channelprefix
+                }
+            })
+
+            require("../core/ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close",false,true)
 
             log("command","someone used the 'close' command",[{key:"user",value:interaction.user.tag}])
+            APIEvents.onCommand("close",true,interaction.user,interaction.channel,interaction.guild,new Date())
             
         })
     })

commands/delete.js

@@ -4,65 +4,82 @@ const client = bot.client
 const config = bot.config
 const log = bot.errorLog.log
 const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
 
 module.exports = () => {
-    client.on("messageCreate",msg => {
+    bot.errorLog.log("debug","COMMANDS: loaded delete.js")
+
+    if (!DISABLE.commands.text.delete) client.on("messageCreate",msg => {
         if (!msg.content.startsWith(config.prefix+"delete")) return
 
-        if (!msg.member.permissions.has("MANAGE_CHANNELS") && !msg.member.permissions.has("ADMINISTRATOR") && config.main_adminroles.some((item)=>{return msg.member.roles.cache.has(item)}) == false){
-            return msg.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+        if (!msg.guild) return
+        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
         }
 
         msg.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            
-            const closebutton = new discord.ActionRowBuilder()
-            .addComponents([
-                new discord.ButtonBuilder()
-                    .setCustomId("deleteTicketTrue")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Secondary)
-                    .setEmoji("❌")
-            ])
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            msg.channel.send({embeds:[bot.errorLog.success(l.commands.deleteTitle,l.commands.deleteDescription)],components:[closebutton]})
+            msg.channel.send({embeds:[bot.embeds.commands.deleteEmbed(msg.author)]})
+
+            var name = msg.channel.name
+            var prefix = ""
+            const tickets = config.options
+            tickets.forEach((ticket) => {
+                if (name.startsWith(ticket.channelprefix)){
+                    prefix = ticket.channelprefix
+                }
+            })
+
+            require("../core/ticketActions/ticketCloser").NEWcloseTicket(msg.member,msg.channel,prefix,"delete",false,true)
 
             log("command","someone used the 'delete' command",[{key:"user",value:msg.author.tag}])
-            
+            APIEvents.onCommand("delete",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
         })
         
         
     })
 
-    client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.delete) client.on("interactionCreate",(interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "delete") return
 
-        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
-                interaction.reply({embeds:[bot.errorLog.noPermsMessage],ephemeral:true})
-                return
-            }
+        //interaction.deferReply()
 
-       interaction.channel.messages.fetchPinned().then(msglist => {
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return interaction.reply({embeds:[bot.errorLog.noPermsDelete(interaction.user)]})
+        }
+
+        interaction.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            
-            const closebutton = new discord.ActionRowBuilder()
-            .addComponents([
-                new discord.ButtonBuilder()
-                    .setCustomId("deleteTicketTrue")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Secondary)
-                    .setEmoji("❌")
-            ])
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            interaction.reply({embeds:[bot.errorLog.success(l.commands.deleteTitle,l.commands.deleteDescription)],components:[closebutton]})
+            interaction.reply({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
 
-            log("command","someone used the 'close' command",[{key:"user",value:interaction.user.tag}])
+            var name = interaction.channel.name
+            var prefix = ""
+            const tickets = config.options
+            tickets.forEach((ticket) => {
+                if (name.startsWith(ticket.channelprefix)){
+                    prefix = ticket.channelprefix
+                }
+            })
+
+            require("../core/ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete",false,true)
+
+            log("command","someone used the 'delete' command",[{key:"user",value:interaction.user.tag}])
+            APIEvents.onCommand("delete",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
             
         })
     })

commands/help.js

@@ -5,40 +5,52 @@ const config = bot.config
 const log = bot.errorLog.log
 const l = bot.language
 
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
 module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded help.js")
+
+    const msgName = config.system.showSlashcmdsInHelp ? "message" : "msg"
+    const prefix = config.system.showSlashcmdsInHelp ? "/" : config.prefix
+
     const helpEmbed = new discord.EmbedBuilder()
         .setColor(config.main_color)
-        .setTitle(l.helpMenu.title)
+        .setTitle("❔ "+l.helpMenu.title)
 
-    const prefix = config.prefix
     const header = config.system.ticket_channel ? l.helpMenu.header1.replace("{0}","<#"+config.system.ticket_channel+">") : l.helpMenu.header2
-    helpEmbed.setDescription(header+"`"+prefix+"msg <id>` ➜ _"+l.helpMenu.msgCmd+"_\n\n`"+prefix+"rename <name>` ➜ _"+l.helpMenu.renameCmd+"_\n`"+prefix+"close` ➜ _"+l.helpMenu.closeCmd+"_\n`"+prefix+"delete` ➜ _"+l.helpMenu.deleteCmd+"_\n`"+prefix+"reopen` ➜ _"+l.helpMenu.reopenCmd+"_\n\n`"+prefix+"add <user>` ➜ _"+l.helpMenu.addCmd+"_\n`"+prefix+"remove <user>` ➜ _"+l.helpMenu.removeCmd+"_`")
+    helpEmbed.setDescription(header+"`"+prefix+msgName+" <id>` ➜ _"+l.helpMenu.msgCmd+"_\n\n`"+prefix+"rename <name>` ➜ _"+l.helpMenu.renameCmd+"_\n`"+prefix+"close` ➜ _"+l.helpMenu.closeCmd+"_\n`"+prefix+"delete` ➜ _"+l.helpMenu.deleteCmd+"_\n`"+prefix+"reopen` ➜ _"+l.helpMenu.reopenCmd+"_\n\n`"+prefix+"add <user>` ➜ _"+l.helpMenu.addCmd+"_\n`"+prefix+"remove <user>` ➜ _"+l.helpMenu.removeCmd+"_")
 
     if (config.credits) helpEmbed.setFooter({text:"Open-Ticket by DJdj Development | view on github for source code",iconURL:"https://raw.githubusercontent.com/DJj123dj/open-ticket/main/logo.png"})
 
+    var otherprefix = prefix.endsWith(" ") ? prefix.substring(0,prefix.length-1) : prefix
 
-    client.on("messageCreate",msg => {
+    if (!DISABLE.commands.text.help) client.on("messageCreate",msg => {
         if (!msg.content.startsWith(config.prefix)) return
         var args = msg.content.split(config.prefix)
         
-        if (!args[1]){
+        if (msg.content == config.prefix || msg.content == config.prefix+" " || msg.content == otherprefix){
             msg.channel.send({embeds:[helpEmbed]})
             log("command","someone used the 'help' command",[{key:"user",value:msg.author.tag}])
+            APIEvents.onCommand("help",true,msg.author,msg.channel,msg.guild,new Date())
             return
         }
 
-        if (!args[1].startsWith("close") && !args[1].startsWith("delete") && !args[1].startsWith("remove") && !args[1].startsWith("add") && !args[1].startsWith("msg") && !args[1].startsWith("remove") && !args[1].startsWith("rename") && !args[1].startsWith("reopen")){
-
-            msg.channel.send({embeds:[helpEmbed]})
-            log("command","someone used the 'help' command",[{key:"user",value:msg.author.tag}])
+        if (args[1]){
+            if (!args[1].startsWith("close") && !args[1].startsWith("delete") && !args[1].startsWith("remove") && !args[1].startsWith("add") && !args[1].startsWith("msg") && !args[1].startsWith("remove") && !args[1].startsWith("rename") && !args[1].startsWith("reopen")){
+                msg.channel.send({embeds:[helpEmbed]})
+                log("command","someone used the 'help' command",[{key:"user",value:msg.author.tag}])
+                APIEvents.onCommand("help",true,msg.author,msg.channel,msg.guild,new Date())
+            }
         }
     })
 
-    client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.help) client.on("interactionCreate",(interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "help") return
 
         interaction.reply({embeds:[helpEmbed]})
         log("command","someone used the 'help' command",[{key:"user",value:interaction.user.tag}])
+        APIEvents.onCommand("help",true,interaction.user,interaction.channel,interaction.guild,new Date())
     })
 }

commands/remove.js

@@ -4,60 +4,74 @@ const client = bot.client
 const config = bot.config
 const log = bot.errorLog.log
 const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
 
 module.exports = () => {
-    client.on("messageCreate",msg => {
+    bot.errorLog.log("debug","COMMANDS: loaded remove.js")
+
+    if (!DISABLE.commands.text.remove) client.on("messageCreate",msg => {
         if (!msg.content.startsWith(config.prefix+"remove")) return
         var user = msg.mentions.users.first()
         if (!user) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<user>`:\n`"+config.prefix+"remove <user>`")]})
 
-        if (!msg.member.permissions.has("MANAGE_CHANNELS") && !msg.member.permissions.has("ADMINISTRATOR") && config.main_adminroles.some((item)=>{return msg.member.roles.cache.has(item)}) == false){
-            return msg.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+        if (!msg.guild) return
+        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
         }
 
         msg.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
             msg.channel.permissionOverwrites.delete(user.id)
-            msg.channel.send({embeds:[bot.errorLog.success(l.commands.userRemovedTitle,l.commands.userRemovedDescription.replace("{0}",user.tag))]})
+            msg.channel.send({embeds:[bot.embeds.commands.removeEmbed(user,msg.author)]})
 
             var loguser = msg.mentions.users.first()
             
             log("command","someone used the 'remove' command",[{key:"user",value:msg.author.tag}])
             log("system","user removed from ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"removed_user",value:loguser.tag}])
+
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            APIEvents.onTicketRemove(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+            APIEvents.onCommand("remove",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
         })
         
     })
 
-    client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.remove) client.on("interactionCreate",async (interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "remove") return
         const user = interaction.options.getUser("user")
 
-        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
-                interaction.reply({embeds:[bot.errorLog.noPermsMessage],ephemeral:true})
-                return
-            }
-        
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
 
-
-        interaction.channel.messages.fetchPinned().then(msglist => {
+        await interaction.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
             interaction.channel.permissionOverwrites.delete(user.id)
-            interaction.reply({embeds:[bot.errorLog.success(l.commands.userRemovedTitle,l.commands.userRemovedDescription.replace("{0}",user.tag))]})
+            interaction.reply({embeds:[bot.embeds.commands.removeEmbed(user,interaction.user)]})
 
             var loguser = user
             
             log("command","someone used the 'remove' command",[{key:"user",value:interaction.user.tag}])
             log("system","user removed from ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"removed_user",value:loguser.tag}])
-        })
 
-       
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            APIEvents.onTicketRemove(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+            APIEvents.onCommand("remove",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+        })
     })
 }

commands/rename.js

@@ -4,19 +4,28 @@ const client = bot.client
 const config = bot.config
 const log = bot.errorLog.log
 const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
 
 module.exports = () => {
-    client.on("messageCreate",msg => {
+    bot.errorLog.log("debug","COMMANDS: loaded rename.js")
+
+    if (!DISABLE.commands.text.rename) client.on("messageCreate",msg => {
         if (!msg.content.startsWith(config.prefix+"rename")) return
 
+        if (!msg.guild) return
+        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
         msg.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-
-            if (!msg.member.permissions.has("MANAGE_CHANNELS") && !msg.member.permissions.has("ADMINISTRATOR") && config.main_adminroles.some((item)=>{return msg.member.roles.cache.has(item)}) == false){
-                return msg.channel.send({embeds:[bot.errorLog.noPermsMessage]})
-            }
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
             
             var newname = msg.content.split(config.prefix+"rename")[1].substring(1)
 
@@ -34,30 +43,33 @@ module.exports = () => {
             if (!prefix) prefix = "noprefix-"
 
             msg.channel.setName(prefix+newname)
-            msg.channel.send({embeds:[bot.errorLog.success(l.commands.renameTitle,l.commands.renameWarning)]})
+            msg.channel.send({embeds:[bot.embeds.commands.renameEmbed(msg.author,prefix+newname)]})
 
             log("command","someone used the 'rename' command",[{key:"user",value:msg.author.tag}])
             log("system","ticket renamed",[{key:"user",value:msg.author.tag},{key:"ticket",value:name},{key:"newname",value:newname}])
-            
+            APIEvents.onCommand("rename",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
         })
         
         
     })
 
-    client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.rename) client.on("interactionCreate",(interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "rename") return
 
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
+        //interaction.deferReply()
+
         interaction.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id)return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            
-            const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
-                interaction.reply({embeds:[bot.errorLog.noPermsMessage],ephemeral:true})
-                return
-            }
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
             
             var newname = interaction.options.getString("name")
             var name = interaction.channel.name
@@ -72,11 +84,12 @@ module.exports = () => {
             if (!prefix) prefix = "noprefix-"
 
             interaction.channel.setName(prefix+newname)
-            interaction.reply({embeds:[bot.errorLog.success(l.commands.renameTitle,l.commands.renameWarning)]})
+            interaction.reply({embeds:[bot.embeds.commands.renameEmbed(interaction.user,prefix+newname)]})
 
             log("command","someone used the 'rename' command",[{key:"user",value:interaction.user.tag}])
             log("system","ticket renamed",[{key:"user",value:interaction.user.tag},{key:"ticket",value:name},{key:"newname",value:newname}])
-            
+
+            APIEvents.onCommand("rename",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
         })
     })
 }

commands/reopen.js

@@ -4,46 +4,55 @@ const client = bot.client
 const config = bot.config
 const log = bot.errorLog.log
 const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
 
 module.exports = () => {
-    var reopenCommandBar = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("reopenTicket1")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("🔓")
-        )
-    
-    client.on("messageCreate",msg => {
+    bot.errorLog.log("debug","COMMANDS: loaded reopen.js")
+
+    if (!DISABLE.commands.text.reopen) client.on("messageCreate",msg => {
         if (!msg.content.startsWith(config.prefix+"reopen")) return
 
         msg.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            msg.channel.send({embeds:[bot.errorLog.success(l.commands.reopenTitle,l.commands.reopenDescription)],components:[reopenCommandBar]})
+            if (hiddendata.data.find(h => h.key == "pendingdelete")) return msg.channel.send({embeds:[bot.errorLog.warning("Warning!","You can't re-open a ticket while it's being deleted!")]})
 
+            msg.channel.send({embeds:[bot.embeds.commands.reopenEmbed(msg.author)],components:[bot.buttons.close.openRowNormal]})
+
+            require("../core/ticketActions/ticketReopener").reopenTicket(msg.guild,msg.channel,msg.author)
             
             log("command","someone used the 'reopen' command",[{key:"user",value:msg.author.tag}])
+            APIEvents.onCommand("reopen",true,msg.author,msg.channel,msg.guild,new Date())
         })
         
     })
 
-    client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.reopen) client.on("interactionCreate",async (interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "reopen") return
 
-        interaction.channel.messages.fetchPinned().then(msglist => {
+        //interaction.deferReply()
+
+        interaction.channel.messages.fetchPinned().then(async msglist => {
             var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            if (hiddendata.data.find(h => h.key == "pendingdelete")) return interaction.reply({embeds:[bot.errorLog.warning("Warning!","You can't re-open a ticket while it's being deleted!")]})
 
-            interaction.reply({embeds:[bot.errorLog.success(l.commands.reopenTitle,l.commands.reopenDescription)],components:[reopenCommandBar]})
+            await interaction.reply({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})
 
+            require("../core/ticketActions/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user)
             
             log("command","someone used the 'reopen' command",[{key:"user",value:interaction.user.tag}])
+            APIEvents.onCommand("reopen",true,interaction.user,interaction.channel,interaction.guild,new Date())
         })
 
        

commands/ticket.js

@@ -4,8 +4,14 @@ const client = bot.client
 const config = bot.config
 const log = bot.errorLog.log
 const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
 
 module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded ticket.js")
+
     /**@type {String[]} */
     var msgIds = []
     config.messages.forEach((msg) => {
@@ -13,11 +19,13 @@ module.exports = () => {
     })
 
 
-    client.on("messageCreate", msg => {
+    if (!DISABLE.commands.text.msg) client.on("messageCreate", msg => {
         if (msg.content.startsWith(config.prefix+"msg"||config.prefix+"message")){
             
-            if (!msg.member.permissions.has("MANAGE_CHANNELS") && !msg.member.permissions.has("ADMINISTRATOR") && config.main_adminroles.some((item)=>{return msg.member.roles.cache.has(item)}) == false){
-                return msg.channel.send({embeds:[bot.errorLog.noPermsMessage]})
+            if (!msg.guild) return
+            if (!permsChecker.command(msg.author.id,msg.guild.id)){
+                permsChecker.sendUserNoPerms(msg.author)
+                return
             }
 
             const id = msg.content.split(config.prefix+"msg")[1].substring(1) ? msg.content.split(config.prefix+"msg")[1].substring(1) : false
@@ -26,34 +34,37 @@ module.exports = () => {
             if (!msgIds.includes(id)) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(msgIds)]})
 
 
-            const {embed,componentRows} = require("../core/ticketMessageEmbed").createEmbed(id)
+            const {embed,componentRows} = require("../core/utils/getEmbed").createEmbed(id)
             
             msg.channel.send({embeds:[embed],components:componentRows})
             
-            log("command","someone used the 'msg' command",[{key:"user",value:msg.author.tag},{key:"id",value:id}])
+            log("command","someone used the 'message' command",[{key:"user",value:msg.author.tag},{key:"id",value:id}])
+            APIEvents.onCommand("message",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
         }
     })
 
-    client.on("interactionCreate", (interaction) => {
+    if (!DISABLE.commands.slash.msg) client.on("interactionCreate", (interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "message") return
 
-        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-        if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
-            interaction.reply({embeds:[bot.errorLog.noPermsMessage],ephemeral:true})
-            return
-        }
+            if (!interaction.guild) return
+            if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+                permsChecker.sendUserNoPerms(interaction.user)
+                return
+            }
 
             const id = interaction.options.getString("id")
 
             if (!msgIds.includes(id)) return interaction.reply({embeds:[bot.errorLog.invalidIdChooseFromList(msgIds)]})
 
-            const {embed,componentRows} = require("../core/ticketMessageEmbed").createEmbed(id)
+            const {embed,componentRows} = require("../core/utils/getEmbed").createEmbed(id)
             
             interaction.reply({content:l.commands.ticketWarning})
             interaction.channel.send({embeds:[embed],components:componentRows})
             
-            log("command","someone used the 'msg' command",[{key:"user",value:interaction.user.tag},{key:"id",value:id}])
+            log("command","someone used the 'message' command",[{key:"user",value:interaction.user.tag},{key:"id",value:id}])
+
+            APIEvents.onCommand("message",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
         
     })
 }

commands/unclaim.js

@@ -0,0 +1,77 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded unclaim.js")
+    
+    if (!DISABLE.commands.text.unclaim) client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"unclaim")) return
+
+        if (!msg.guild) return
+        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
+        msg.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+
+            
+            //msg.channel.send({embeds:[bot.embeds.commands.unclaimEmbed(msg.author)]})
+            msg.channel.send({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
+
+            var loguser = msg.author
+            log("command","someone used the 'unclaim' command",[{key:"user",value:msg.author.tag}])
+            log("system","user unclaimed from ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"unclaimed_user",value:msg.author.tag}])
+
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            //APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+            //APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        })
+        
+    })
+
+    if (!DISABLE.commands.slash.unclaim) client.on("interactionCreate",(interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "unclaim") return
+        const user = interaction.user
+
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+
+            //interaction.reply({embeds:[bot.embeds.commands.unclaimEmbed(interaction.user)]})
+            interaction.reply({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
+
+            var loguser = user
+            log("command","someone used the 'unclaim' command",[{key:"user",value:interaction.user.tag}])
+            log("system","user unclaimed from ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"unclaimed_user",value:loguser.tag}])
+
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            //APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+            //APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+            
+        })
+
+       
+    })
+}

config.json

@@ -1,5 +1,4 @@
 {
-    "bot_name":"Wumpus",
     "main_color":"#ffffff",
     "server_id":"server id (for slash cmds)",
     "auth_token":"auth token",
@@ -25,7 +24,9 @@
 
         "enable_transcript":false,
         "enable_DM_transcript":false,
-        "transcript_channel":"channel id"
+        "transcript_channel":"channel id",
+
+        "showSlashcmdsInHelp":false
     },
 
     "options":[
@@ -42,8 +43,18 @@
             "channelprefix":"question-",
             "category":"category id",
             "message":"You created a ticket!",
-            "enableDMMessage":true,
-            "ticketmessage":"The staff will help you soon!\n\n*Click on the button below to close the ticket!*"
+            "enableDmOnOpen":true,
+            "ticketmessage":"The staff will help you soon!\n\n*Click on the button below to close the ticket!*",
+
+            "thumbnail":{
+                "enable":false,
+                "url":"https://www.example.com/catmemes/cat.png"
+            },
+
+            "closedCategory":{
+                "enable":false,
+                "id":"category id"
+            }
             
         },
         {
@@ -68,7 +79,7 @@
             "color":"red",
             "roles":["discord role id"],
             "mode":"add&remove|remove|add",
-            "enableDMMessage":true
+            "enableDmOnOpen":true
             
         }
     ],
@@ -77,15 +88,37 @@
         {
             "id":"1",
             "name":"Choose Your Ticket",
-            "description":"You can click one of the buttons below!\nYou can also customize all the embeds now!",
-            "enableFooter":true,
-            "footer":"Open Ticket v2.3.1 - I'm a footer!",
+            "description":"You can click one of the buttons below!",
+            "dropdown":false,
+
+            "enableFooter":false,
+            "footer":"Open Ticket v3.1.0 - I'm a footer!",
+
             "enableThumbnail":false,
             "thumbnail":"https://www.example.com/catmemes/cat.png",
+
+            "enableCustomColor":false,
             "color":"#ffffff",
+
             "options":["general","apply"],
-            "enableTicketExplaination":true,
-            "enableMaxTicketsWarning":true
+            
+            "other":{
+                "enableTicketExplaination":true,
+                "enableMaxTicketsWarning":true,
+                
+                "customDropdownPlaceholder":{
+                    "enable":false,
+                    "text":"Choose a ticket"
+                },
+                "customCategoryText":{
+                    "enable":false,
+                    "text":"choose a category:"
+                },
+                "embedTitleURL":{
+                    "enable":false,
+                    "url":"https://www.dj-dj.be/projects/open-ticket"
+                }
+            }
         }
     ]
 }

core/api/api.js

@@ -0,0 +1,18 @@
+//base
+const bot = require("../../index")
+
+exports.client = bot.client
+exports.config = bot.config
+exports.utils = {
+    log:bot.errorLog.log(),
+    storage:bot.storage
+}
+
+//events
+const events = require("./modules/events").events
+exports.events = events
+
+//actions
+const actions = require("./modules/actions").actions
+//comming soon
+//exports.actions = actions

core/api/api.json

@@ -0,0 +1,57 @@
+{
+    "version":"1.0.0",
+    "enableAPIdebug":false,
+    "enableAPIconsolelogs":false,
+
+    "info":"If you turn these switches to true, then the feature will be turned OFF!",
+    "info2":"You can use this to disable some features you don't want!",
+    "disable":{
+        "messages":{
+            "DISCLAIMER":"the messages part doesn't work yet!",
+            "ticketCreated":false,
+            "ticketClosed":false,
+            "ticketDeleted":false,
+            "ticketReopened":false
+        },
+        "transcripts":{
+            "server":false,
+            "dm":false
+        },
+        "commands":{
+            "text":{
+                "help":false,
+                "msg":false,
+                "close":false,
+                "delete":false,
+                "reopen":false,
+                "new":false,
+                "add":false,
+                "remove":false,
+                "rename":false,
+                "claim":false,
+                "unclaim":false
+            },
+            "slash":{
+                "help":false,
+                "msg":false,
+                "close":false,
+                "delete":false,
+                "reopen":false,
+                "new":false,
+                "add":false,
+                "remove":false,
+                "rename":false,
+                "claim":false,
+                "unclaim":false
+            }
+        },
+        "checkerjs":{
+            "token":false,
+            "all":false
+        },
+        "debug":{
+            "all":false,
+            "debuglogs":false
+        }
+    }
+}

core/api/modules/actions.js

@@ -0,0 +1,7 @@
+//ACTIONS:
+
+
+//EXPORT ACTIONS:
+exports.actions = {
+    
+}

core/api/modules/base.js

@@ -0,0 +1,8 @@
+/** FOR DEVELOPERS ONLY!!
+ * Don't change anything in this file before reading the documentation!
+ * visit the api documentation at https://docs.openticket.dj-dj.be
+ */
+
+
+exports.embeddedMode = false
+exports.clientLocation = require("../../../index").client

core/api/modules/events.js

@@ -0,0 +1,362 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+
+const configParser = require("../../utils/configParser")
+
+
+//EVENT API:
+const ticketOpenListeners = []
+const ticketCloseListeners = []
+const ticketDeleteListeners = []
+const ticketReopenListeners = []
+
+const ticketAddListeners = []
+const ticketRemoveListeners = []
+
+
+const transcriptCreationListeners = []
+const commandListeners = []
+const reactionRoleListeners = []
+const errorListeners = []
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ */
+exports.onTicketOpen = (user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","new ticket created",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketOpenListeners.forEach((func) => {
+        try {
+            func(user,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ * @param {String} reason
+ */
+exports.onTicketClose = (user,channel,guild,date,ticketdata,reason) => {
+    //system
+    bot.errorLog.log("api","ticket closed",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)},{key:"reason",value:reason}])
+
+    ticketCloseListeners.forEach((func) => {
+        try {
+            func(user,channel,guild,date,ticketdata,reason)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+exports.onTicketDelete = (user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","ticket deleted",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketDeleteListeners.forEach((func) => {
+        try {
+            func(user,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+exports.onTicketReopen = (user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","ticket reopened",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketReopenListeners.forEach((func) => {
+        try {
+            func(user,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.User} editeduser
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+exports.onTicketAdd = (user,editeduser,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","user added to ticket",[{key:"userid",value:user.id},{key:"editeduser",value:editeduser.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketAddListeners.forEach((func) => {
+        try {
+            func(user,editeduser,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.User} editeduser
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+exports.onTicketRemove = (user,editeduser,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","user removed from ticket",[{key:"userid",value:user.id},{key:"editeduser",value:editeduser.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketRemoveListeners.forEach((func) => {
+        try {
+            func(user,editeduser,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.Message[]} messages 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ */
+exports.onTranscriptCreation = (messages,channel,guild,date) => {
+    //system
+    bot.errorLog.log("api","transcript created",[{key:"messages",value:JSON.stringify(messages)},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id}])
+
+    transcriptCreationListeners.forEach((func) => {
+        try {
+            func(messages,channel,guild,date)
+        }catch{}
+    })
+
+}
+
+/**@typedef {"help"|"message"|"close"|"delete"|"reopen"|"rename"|"add"|"remove"} OTCommandType */
+
+/**
+ * 
+ * @param {OTCommandType} type 
+ * @param {Boolean} hasPerms 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild 
+ * @param {Date} date 
+ */
+exports.onCommand = (type,hasPerms,user,channel,guild,date) => {
+
+    const newguild = guild ? guild : false
+    //system
+    bot.errorLog.log("api","someone used a command",[{key:"type",value:type},{key:"hasPerms",value:hasPerms},{key:"userid",value:user},{key:"channelid",value:channel.id},{key:"guildid",value:newguild.id}])
+
+    commandListeners.forEach((func) => {
+        try {
+            func(type,hasPerms,user,channel,newguild,date)
+        }catch{}
+    })
+}
+
+/**@typedef {"add"|"remove"|"add&remove"} OTReactionRoleType */
+/**@typedef {"add"|"remove"} OTReactionRoleMode */
+
+/**
+ * @param {OTReactionRoleMode} mode
+ * @param {OTReactionRoleType} type 
+ * @param {discord.Role} role
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild 
+ * @param {Date} date 
+ */
+ exports.onReactionRole = (mode,type,role,user,channel,guild,date) => {
+    //system
+    bot.errorLog.log("api","someone used a reaction role",[{key:"mode",value:mode},{key:"type",value:type},{key:"roleid",value:role.id},{key:"userid",value:user},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id}])
+
+    reactionRoleListeners.forEach((func) => {
+        try {
+            func(mode,type,role,user,channel,guild,date)
+        }catch{}
+    })
+
+}
+
+/**
+ * @param {String} err
+ * @param {Date} date 
+ */
+ exports.onError = (err,date) => {
+    //system
+    bot.errorLog.log("api","there is an error",[{key:"error",value:err}])
+
+    errorListeners.forEach((func) => {
+        try {
+            func(err,date)
+        }catch{}
+    })
+
+}
+
+
+//EVENT CALLBACKS:
+
+/**
+ * @callback TicketActionEvent
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+
+/**
+ * @callback TicketCloseEvent
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ * @param {String} reason
+ */
+
+/**
+ * @callback TranscriptCreationEvent
+ * @param {discord.Message[]} messages 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date
+ */
+
+/**
+ * @callback TicketUserChangeEvent
+ * @param {discord.User} user 
+ * @param {discord.User} editeduser
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+
+/**
+ * @callback CommandEvent
+ * @param {OTCommandType} type 
+ * @param {Boolean} hasPerms 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild|false} guild 
+ * @param {Date} date 
+ */
+
+/**
+ * @callback ReactionRoleEvent
+ * @param {OTReactionRoleMode} mode
+ * @param {OTReactionRoleType} type 
+ * @param {discord.Role} role
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild 
+ * @param {Date} date 
+ */
+
+/**
+ * @callback ErrorEvent
+ * @param {String} error
+ * @param {Date} date 
+ */
+
+//EVENT EXPORT:
+
+/**@param {TicketActionEvent} callback */
+const onTicketOpen = (callback) => {
+    ticketOpenListeners.push(callback)
+}
+
+/**@param {TicketCloseEvent} callback */
+const onTicketClose = (callback) => {
+    ticketCloseListeners.push(callback)
+}
+
+/**@param {TicketActionEvent} callback */
+const onTicketDelete = (callback) => {
+    ticketDeleteListeners.push(callback)
+}
+
+/**@param {TicketActionEvent} callback */
+const onTicketReopen = (callback) => {
+    ticketReopenListeners.push(callback)
+}
+
+/**@param {TicketUserChangeEvent} callback */
+const onTicketAdd = (callback) => {
+    ticketAddListeners.push(callback)
+}
+
+/**@param {TicketUserChangeEvent} callback */
+const onTicketRemove = (callback) => {
+    ticketRemoveListeners.push(callback)
+}
+
+/**@param {TranscriptCreationEvent} callback */
+const onTranscriptCreation = (callback) => {
+    transcriptCreationListeners.push(callback)
+}
+
+/**@param {CommandEvent} callback */
+const onCommand = (callback) => {
+    commandListeners.push(callback)
+}
+
+/**@param {ReactionRoleEvent} callback */
+const onReactionRole = (callback) => {
+    commandListeners.push(callback)
+}
+
+/**@param {ErrorEvent} callback */
+const onError = (callback) => {
+    errorListeners.push(callback)
+}
+
+exports.events = {
+    onTicketOpen,
+    onTicketClose,
+    onTicketDelete,
+    onTicketReopen,
+    onTicketAdd,
+    onTicketRemove,
+    onTranscriptCreation,
+    onCommand,
+    onReactionRole,
+    onError
+}

core/api/pluginlauncher.js

@@ -0,0 +1,37 @@
+const fs = require("fs")
+const bot = require("../../index")
+const log = bot.errorLog.log
+
+module.exports = () => {
+    const files = fs.readdirSync("./plugins")
+    const api = require("./api.json")
+    var totalcount = 0
+    var successcount = 0
+    var failcount = 0
+    files.forEach((file) => {
+        if (file.endsWith(".plugin.js")){
+            try {
+                require("../../plugins/"+file)()
+
+                successcount++
+                totalcount++
+            }catch(err){
+                /**@type {Error} */
+                const theError = err
+                if (api.enableAPIdebug){
+                    try {
+                        const data = fs.readFileSync("./apiDebug.txt")
+                        const newData = data ? data.toString() : ""
+                        fs.writeFileSync("./apiDebug.txt",newData+"ERROR: "+theError.name+": "+theError.message+"\n"+theError.stack+"\n\n")
+                    }catch{
+                        fs.writeFileSync("./apiDebug.txt","ERROR: "+theError.name+": "+theError.message+"\n"+theError.stack+"\n\n")
+                    }
+                }
+                failcount++
+                totalcount++
+            }
+        }
+    })
+
+    log("info","loaded plugins",[{key:"success",value:successcount},{key:"error",value:failcount},{key:"total",value:totalcount}])
+}

core/checker.js

@@ -1,6 +1,17 @@
 exports.checker = async () => {
     const chalk = await (await import("chalk")).default
-    const config = require("../config.json")
+
+    if (process.argv.some((v) => v == "--nochecker")) return 
+    if (process.argv.some((v) => v == "--devconfig")){
+        //console.log(chalk.blue("=> used dev config instead of normal config"))
+        try{
+            var tempconfig = require("../devConfig.json")
+        }catch(err){console.log(err);var tempconfig = require("../config.json")}
+    }else{
+        var tempconfig = require("../config.json")
+    }
+
+    const config = tempconfig
     var errorList = []
     var isError = false
     var warnList = []
@@ -25,7 +36,7 @@ exports.checker = async () => {
             if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
                 createError("'"+path+"' | this channel id is invalid")
             }
-        }else if (mode == "roleid"){
+        }else if (mode == "roleid"){    
             if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
                 createError("'"+path+"' | this role id is invalid")
             }
@@ -41,9 +52,10 @@ exports.checker = async () => {
     }
     /**@param {String} value */
     const checkToken = (value) => {
-        if (value.includes(" ") || value.length < 40 || value.length > 70){
+        if (value.length < 40){
             createError("'auth_token' | your token is invalid")
         }
+        if (value.includes(" ")) createError("'auth_token' | your token includes spaces!")
     }
 
     /**@param {String} value @param {String} path */
@@ -73,6 +85,9 @@ exports.checker = async () => {
 
     /**@param {"userid"|"roleid"|"channelid"|"serverid"} mode @param {String[]} arrayValue @param {String} path */
     const checkDiscordArray = (mode,arrayValue,path) => {
+        if (!Array.isArray(arrayValue)){
+            return createError("'"+path+"' | this needs to be an Array!")
+        }
         if (mode == "userid"){
             arrayValue.forEach((value,index) => {
                 if (value.length < 16 || value.length > 20 || !/^\d+$/.test(value)){
@@ -122,8 +137,12 @@ exports.checker = async () => {
         }
     }
 
-    const getButtonClass = require("./utils/getButton").rawButtonData
-    /**@param {getButtonClass} option */
+    const configParser = require("./utils/configParser")
+    /**
+     * @param {configParser.OTAllOptions} option
+     * @param {String} path
+     */
+
     const checkOption = (option,path) => {
 
         //id
@@ -195,12 +214,23 @@ exports.checker = async () => {
             //message
             checkType(option.message,"string",path+"/message")
 
-            //enableDMmessage
-            checkType(option.enableDMMessage,"boolean",path+"/enableDMMessage")
+            //enableDmOnOpen
+            checkType(option.enableDmOnOpen,"boolean",path+"/enableDmOnOpen")
 
             //ticketmessage
             checkType(option.ticketmessage,"string",path+"/ticketmessage")
 
+            //thumbnail
+            checkType(option.thumbnail.enable,"boolean",path/"/thumbnail/enable")
+            checkType(option.thumbnail.url,"string",path/"/thumbnail/url")
+
+            //closedCategory
+            checkType(option.closedCategory.enable,"boolean",path/"/closedCategory/enable")
+            checkType(option.closedCategory.id,"string",path/"/closedCategory/id")
+            if (option.closedCategory.enable){
+                checkDiscord("roleid",option.closedCategory.id,path+"/closedCategory/id")
+            }
+
         }else if (type == "website"){
             //url
             checkType(option.url,"string",path+"/url")
@@ -208,13 +238,13 @@ exports.checker = async () => {
                 createWarn("'"+path+"/url' | a url can't contain spaces")
             }
             if (option.url.length < 1){
-                createError("'"+path+"/url' | you have no url in this button")
+                createError("'"+path+"/url' | there is no url!")
             }
             if (!option.url.startsWith("https://") && !option.url.startsWith("http://") && !option.url.startsWith("discord://")){
                 createWarn("'"+path+"/url' | your url doesn't start with https or http!")
             }
             if (option.url.startsWith("http://")){
-                createWarn("'"+path+"/url' | your url is not a HTTPS link! discord maybe blocks this url!")
+                createWarn("'"+path+"/url' | your url is not a HTTPS link! discord can block this url!")
             }
         }else if (type == "role"){
             //color
@@ -230,13 +260,106 @@ exports.checker = async () => {
                 createError("'"+path+"/mode' | mode must be one of these: add, remove, add&remove")
             }
 
-            //enableDMmessage
-            checkType(option.enableDMMessage,"boolean",path+"/enableDMMessage")
+            //enableDmOnOpen
+            checkType(option.enableDmOnOpen,"boolean",path+"/enableDmOnOpen")
         }
     }
 
+    /**
+     * 
+     * @param {configParser.OTConfigMessage} input 
+     * @param {String} path 
+     */
     const checkMessage = (input,path) => {
+        //id
+        if (!input.id) createError("'"+path+"/id' | this embed doesn't have an id!")
+        if (input.id.length > 50) createError("'"+path+"/id' | the id can't be longer than 50")
+        if (input.id.includes(" ") || input.id.includes("\n")) createError("'"+path+"/id' | the id can't contain spaces!")
 
+        //name
+        if (input.name.length < 1){
+            createWarn("'"+path+"/name' | this embed has no name!")
+        }else if (input.name.length > 99) {
+            createError("'"+path+"/name' | the name can't be longer than 100")
+        }
+
+        //description
+        if (input.description.length < 0){
+            createWarn("'"+path+"/description' | this embed doesn't have a description!")
+        }
+
+        //dropdown
+        checkType(input.dropdown,"boolean",path+"/dropdown")
+
+        //footer
+        checkType(input.enableFooter,"boolean",path+"/enableFooter")
+        if (input.enableFooter){
+            if (input.footer.length < 1) createError("'"+path+"/footer' | no footer!")
+            if (input.footer.length > 200) createError("'"+path+"/footer' | footer length can't be more than 200!")
+        }
+
+        //thumbnail
+        checkType(input.enableThumbnail,"boolean",path+"/enableThumbnail")
+        if (input.enableThumbnail){
+            if (input.thumbnail.length < 1) createError("'"+path+"/thumbnail' | no thumbnail url!")
+        }
+
+        //customColor
+        checkType(input.enableCustomColor,"boolean",path+"/enableCustomColor")
+        if (input.enableCustomColor){
+            if (input.color.length < 1) createError("'"+path+"/color' | no color!")
+            checkHexColor(input.color,path+"/color")
+        }
+
+        //OPTIONS!!!
+        var counter = 0
+        input.options.forEach((option) => {if (!configParser.optionExists(option)){counter++}})
+
+        if (counter == input.options.length){
+            createWarn("'"+path+"/options' | insert the option ids here!")
+        }else{
+            input.options.forEach((option,index) => {
+                if (!configParser.optionExists(option)){
+                    createWarn("'"+path+"/options:"+index+"' | this option doesnt exist!")
+                }
+            })
+        }
+
+        //other
+        //ticket explaination & max tickets warning
+        if (typeof input.other != "object"){
+            createError("'"+path+"/other' | this object doesn't exist!")
+        }else{
+            checkType(input.other.enableTicketExplaination,"boolean",path+"/other/enableTicketExplaination")
+            checkType(input.other.enableMaxTicketsWarning,"boolean",path+"/other/enableMaxTicketsWarning")
+
+            //customDropdownPlaceholder
+            if (typeof input.other.customDropdownPlaceholder != "object"){
+                createError("'"+path+"/other/customDropdownPlaceholder' | this object doesn't exist!")
+            }else{
+                checkType(input.other.customDropdownPlaceholder.enable,"boolean",path+"/other/customDropdownPlaceholder/enable")
+                checkType(input.other.customDropdownPlaceholder.text,"string",path+"/other/customDropdownPlaceholder/text")
+                if (input.other.customDropdownPlaceholder.enable && input.other.customDropdownPlaceholder.text.length < 1){createError("'"+path+"/other/customDropdownPlaceholder/text' | there is no placeholder text!")}
+            }
+
+            //customCategoryText
+            if (typeof input.other.customCategoryText != "object"){
+                createError("'"+path+"/other/customCategoryText' | this object doesn't exist!")
+            }else{
+                checkType(input.other.customCategoryText.enable,"boolean",path+"/other/customCategoryText/enable")
+                checkType(input.other.customCategoryText.text,"string",path+"/other/customCategoryText/text")
+                if (input.other.customCategoryText.enable && input.other.customCategoryText.text.length < 1){createError("'"+path+"/other/customCategoryText/text' | there is no category text!")}
+            }
+
+            //embedTitleURL
+            if (typeof input.other.embedTitleURL != "object"){
+                createError("'"+path+"/other/embedTitleURL' | this object doesn't exist!")
+            }else{
+                checkType(input.other.embedTitleURL.enable,"boolean",path+"/other/embedTitleURL/enable")
+                checkType(input.other.embedTitleURL.url,"string",path+"/other/embedTitleURL/text")
+                if (input.other.embedTitleURL.enable && input.other.embedTitleURL.url.length < 1){createError("'"+path+"/other/embedTitleURL/url' | there is no url!")}
+            }
+        }
     }
 
     //--------------------------|
@@ -245,37 +368,39 @@ exports.checker = async () => {
     //--------------------------|
     //--------------------------|
 
-    var configArray = ["bot_name","main_color","server_id","auth_token","main_adminroles","prefix","languagefile","credits","status","system","options","messages"]
+    var configArray = ["main_color","server_id","auth_token","main_adminroles","prefix","languagefile","credits","status","system","options","messages"]
     configArray.forEach((item) => {
         if (config[item] == undefined){
             throw new Error("\n\nMAIN ERROR: the item '"+item+"' doesn't exist in config.json")
         }
     })
-
-    checkType(config.bot_name,"string","bot_name")
+    
     checkHexColor(config.main_color,"main_color")
     checkDiscord("serverid",config.server_id,"server_id")
-    checkToken(config.auth_token)
+
+    if (!require("./api/api.json").disable.checkerjs.token) checkToken(config.auth_token)
+
     checkDiscordArray("roleid",config.main_adminroles,"main_adminroles")
     checkString(config.prefix,1,15,"prefix","prefix")
     //languagefile
     checkType(config.languagefile,"string","languagefile")
     const lf = config.languagefile
-    if (!lf.startsWith("custom") && !lf.startsWith("english") && !lf.startsWith("dutch") && !lf.startsWith("romanian") && !lf.startsWith("german") && !lf.startsWith("arabic") && !lf.startsWith("spanish")){
+    
+    if (!lf.startsWith("custom") && !lf.startsWith("english") && !lf.startsWith("dutch") && !lf.startsWith("romanian") && !lf.startsWith("german") && !lf.startsWith("arabic") && !lf.startsWith("spanish") && !lf.startsWith("portuguese") && !lf.startsWith("french") && !lf.startsWith("italian")){
         createError("'languagefile' | invalid language, more info in the wiki")
     }
 
-
     checkType(config.credits,"boolean","credits")
     //status:
         checkType(config.status.enabled,"boolean","status/enabled")
         if (config.status.enabled){
             if (config.status.type != "PLAYING" && config.status.type != "LISTENING" && config.status.type != "WATCHING"){
-                createError("'status/type' | not a valid status type!")
+                createError("'status/type' | not a valid status type! (LISTENING,WATCHING,PLAYING)")
             }
-            if (config.status.text.length < 1 || config.status.text.length > 40){
-                createError("'status/text' | text too long or short!")
+            if (config.status.text.length < 1){
+                createError("'status/text' | there is no status text!")
             }
+            if (config.status.text.length > 50) createError("'status/text' | text too long!")
         }
 
     
@@ -303,6 +428,7 @@ exports.checker = async () => {
         if (config.system.enable_transcript){
             checkDiscord("channelid",config.system.transcript_channel,"system/transcript_channel")
         }
+        checkType(config.system.showSlashcmdsInHelp,"boolean","system/showSlashcmdsInHelp")
 
     //options
 
@@ -310,6 +436,33 @@ exports.checker = async () => {
         checkOption(option,"options/"+index)
     })
 
+    //messages
+    config.messages.forEach((message,index) => {
+        checkMessage(message,"messages/"+index)
+    })
+
+
+    //discord check
+    /**
+    const discord = require("discord.js")
+    const {GatewayIntentBits,Partials} = discord
+    const client = new discord.Client({
+        intents:[
+            GatewayIntentBits.DirectMessages,
+            GatewayIntentBits.GuildInvites,
+            GatewayIntentBits.GuildMembers,
+            GatewayIntentBits.GuildMessages,
+            GatewayIntentBits.Guilds,
+            GatewayIntentBits.MessageContent
+        ],
+        partials:[Partials.Channel,Partials.Message]
+    })
+    await client.guilds.fetch()
+    if (!client.guilds.cache.find(g => g.id == config.server_id)){
+        createError("'server_id' | i'm not in a server with this id!")
+    }
+    */
+
     
 
     //the end
@@ -320,6 +473,9 @@ exports.checker = async () => {
         const splitw = w.split("'")
         if (splitw.length > 1){
             var splitstring = chalk.yellow(splitw[0])+chalk.blue("'"+splitw[1]+"'")+chalk.yellow(splitw[2])
+            if (splitw[3]){splitstring = splitstring+chalk.yellow(splitw[3])}
+            if (splitw[4]){splitstring = splitstring+chalk.yellow(splitw[4])}
+            if (splitw[5]){splitstring = splitstring+chalk.yellow(splitw[5])}
         }else {var splitstring = chalk.yellow(splitw[0])}
         console.log(splitstring)
     })
@@ -343,5 +499,3 @@ exports.checker = async () => {
     }
 
 }
-
-this.checker()

core/closebuttons.js

@@ -1,297 +0,0 @@
-const discord = require('discord.js')
-const bot = require('../index')
-const client = bot.client
-const config = bot.config
-const l = bot.language
-
-
-module.exports = () => {
-    //closebar
-    var closeBar = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("closeTicketTrue")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("✅")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("closeTicketFalse")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("❌")
-        )
-    var deleteBar = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("deleteTicketTrue")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("✅")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("deleteTicketFalse")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("❌")
-        )
-    var deleteBar1 = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("deleteTicketTrue1")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("✅")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("deleteTicketFalse1")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("❌")
-        )
-    //closebutton
-    var closeRowNormal = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("closeTicket")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Secondary)
-            .setLabel(l.buttons.close)
-            .setEmoji("🔒")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("deleteTicket")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Danger)
-            .setLabel(l.buttons.delete)
-            .setEmoji("✖️")
-        )
-    var closeRowClosed = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("deleteTicket1")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Danger)
-            .setLabel(l.buttons.delete)
-            .setEmoji("✖️")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("sendTranscript")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Secondary)
-            .setLabel(l.buttons.sendTranscript)
-            .setEmoji("📄")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("reopenTicket")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Success)
-            .setLabel(l.buttons.reopen)
-            .setEmoji("✔")
-        )
-    
-    var closeRowDisabled = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("closeTicket")
-            .setDisabled(true)
-            .setStyle(discord.ButtonStyle.Secondary)
-            .setLabel(l.buttons.close)
-            .setEmoji("🔒")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("deleteTicket")
-            .setDisabled(true)
-            .setStyle(discord.ButtonStyle.Danger)
-            .setLabel(l.buttons.delete)
-            .setEmoji("✖️")
-        )
-
-
-    //NORMAL CLOSE
-    client.on("interactionCreate",interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "closeTicket") return
-        
-        interaction.deferUpdate()
-        interaction.message.edit({components:[closeBar]})
-        
-    })
-    client.on("interactionCreate",interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "closeTicketFalse") return
-        
-        interaction.deferUpdate()
-        interaction.message.edit({components:[closeRowNormal]})
-    })
-    client.on("interactionCreate",interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "closeTicketTrue") return
-        
-        interaction.deferUpdate()
-
-        if (config.system.closeMode == "adminonly"){
-            const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
-                interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
-                return
-            }
-        }
-        
-        interaction.message.edit({components:[closeRowDisabled]})
-
-        /**
-         * @type {String}
-         */
-        const name = interaction.channel.name
-        var prefix = ""
-        const tickets = config.options
-        tickets.forEach((ticket) => {
-            if (name.startsWith(ticket.channelprefix)){
-                prefix = ticket.channelprefix
-            }
-        })
-
-        require("./ticketCloser").closeTicket(interaction,prefix,"close")
-    })
-
-    client.on("interactionCreate",interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "closeTicketTrue1") return
-        
-        interaction.deferUpdate()
-
-        if (config.system.closeMode == "adminonly"){
-            const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
-                interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
-                return
-            }
-        }
-
-        const closedButtonDisabled = new discord.ActionRowBuilder()
-            .addComponents([
-                new discord.ButtonBuilder()
-                    .setCustomId("closeTicketTrue1")
-                    .setDisabled(true)
-                    .setStyle(discord.ButtonStyle.Secondary)
-                    .setEmoji("🔒")
-            ])
-        interaction.message.edit({components:[closedButtonDisabled]})
-
-        interaction.channel.messages.fetchPinned().then((messages) => {
-            messages.first().edit({components:[closeRowDisabled]})
-        })
-
-        /**
-         * @type {String}
-         */
-        const name = interaction.channel.name
-        var prefix = ""
-        const tickets = config.options
-        tickets.forEach((ticket) => {
-            if (name.startsWith(ticket.channelprefix)){
-                prefix = ticket.channelprefix
-            }
-        })
-
-        require("./ticketCloser").closeTicket(interaction,prefix,"close")
-    })
-
-
-    //NORMAL DELETE
-    client.on("interactionCreate",interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "deleteTicket") return
-        
-        interaction.deferUpdate()
-        interaction.message.edit({components:[deleteBar]})
-        
-    })
-    client.on("interactionCreate",interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "deleteTicketFalse") return
-        
-        interaction.deferUpdate()
-        interaction.message.edit({components:[closeRowNormal]})
-    })
-    client.on("interactionCreate",interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "deleteTicketTrue") return
-        
-        interaction.deferUpdate()
-
-        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-        if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
-            interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
-            return
-        }
-
-        /**
-         * @type {String}
-         */
-        const name = interaction.channel.name
-        var prefix = ""
-        const tickets = config.options
-        tickets.forEach((ticket) => {
-            if (name.startsWith(ticket.channelprefix)){
-                prefix = ticket.channelprefix
-            }
-        })
-
-        require("./ticketCloser").closeTicket(interaction,prefix,"delete")
-    })
-
-
-
-
-    //CLOSED DELETE
-    client.on("interactionCreate",interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "deleteTicket1") return
-        
-        interaction.deferUpdate()
-        interaction.message.edit({components:[deleteBar1]})
-        
-    })
-    client.on("interactionCreate",interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "deleteTicketFalse1") return
-        
-        interaction.deferUpdate()
-        interaction.message.edit({components:[closeRowClosed]})
-    })
-    client.on("interactionCreate",interaction => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "deleteTicketTrue1") return
-        
-        interaction.deferUpdate()
-
-        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-        if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
-            interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
-            return
-        }
-
-        /**
-         * @type {String}
-         */
-        const name = interaction.channel.name
-        var prefix = ""
-        const tickets = config.options
-        tickets.forEach((ticket) => {
-            if (name.startsWith(ticket.channelprefix)){
-                prefix = ticket.channelprefix
-            }
-        })
-
-        require("./ticketCloser").closeTicket(interaction,prefix,"deletenotranscript")
-    })
-}

core/dynamicdatabase/dynamicfiles/database.js

@@ -0,0 +1,71 @@
+const fs = require("fs")
+const location = "./storage/database.json"
+
+
+/**@returns {[{category:String, key:String, value:String}]}*/
+function getData(){
+    if (fs.existsSync(location)){
+        return JSON.parse(fs.readFileSync(location).toString())
+    }else{
+        fs.writeFileSync(location,"[]")
+        return []
+    }
+}
+/**@param {[{category:String, key:String, value:String}]} data*/
+function setData(data){
+    fs.writeFileSync(location,JSON.stringify(data,null,"\t"))
+}
+
+exports.set = (category,key,value) => {
+        const currentData = getData()
+        const exists = currentData.find((d) => (d.category == category) && (d.key == key)) ? true : false
+        var newData = []
+        if (exists){
+            currentData.forEach((d,i) => {
+                if (d.category == category && d.key == key){
+                    newData.push({category,key,value})
+                }else{
+                    newData.push(d)
+                }
+            })
+        }else{
+            currentData.push({category,key,value})
+            newData = currentData
+        }
+
+        setData(newData)
+        return exists
+}
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @returns {String|false}
+ */
+exports.get = (category,key) => {
+    const currentData = getData()
+    const tempresult = currentData.find((d) => (d.category == category) && (d.key == key))
+    const result = tempresult ? tempresult.value : false
+    return result
+}
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @param {String} value 
+ */
+exports.delete = (category,key) => {
+    const currentData = getData()
+    const exists = currentData.find((d) => (d.category == category) && (d.key == key)) ? true : false
+    var newData = []
+    if (exists){
+        currentData.forEach((d,i) => {
+            if (!(d.category == category && d.key == key)){
+                newData.push(d)
+            }
+        })
+    }else{
+        newData = currentData
+    }
+
+    setData(newData)
+    return exists
+}

core/dynamicdatabase/dynamicfiles/local.js

@@ -36,4 +36,8 @@ exports.get = (category,id) => {
 exports.delete = (category,id) => {
     ls.removeItem(category+"--"+id)
     return true
-}
+}
+
+this.set("category","key","value")
+this.get("category","key",)
+this.delete("category","key")

core/dynamicdatabase/storage.js

@@ -1,33 +1,9 @@
-//Do not change this without knowing what you are doing!!
-const databaseFile = "local"
-//Do not change this without knowing what you are doing!!
-
-
 try {
-    var db = require("./dynamicfiles/local")
-}catch{
+    var db = require("./dynamicfiles/database")
+}catch(err){
+    console.log(err)
     console.log("I couldn't find the database file! (location: ./core/dynamicdatabase/storage.js:2)")
     process.exit(1)
 }
 
-module.exports = db
-
-
-/** =============================
- ** NOT READY YET
- ** must be dynamic
- ** =============================*/
-//const LocalStorage = require("node-localstorage")
-//
-//const ticketStorage = new LocalStorage.LocalStorage("./storage/tickets")
-//exports.ticketStorage = ticketStorage
-//
-//const userTicketStorage = new LocalStorage.LocalStorage("./storage/userTickets")
-//exports.userTicketStorage = userTicketStorage
-//
-//const transcriptStorage = new LocalStorage.LocalStorage("./storage/transcripts")
-//exports.transcriptStorage = transcriptStorage
-
-//const ticketNumberStorage = new LocalStorage.LocalStorage("./storage/ticketNumbers")
-//exports.ticketNumberStorage = ticketNumberStorage
-
+module.exports = db

core/errorLogSystem.js

@@ -10,16 +10,29 @@ const loadChalk = async () => {
 const embed = discord.EmbedBuilder
 const c = discord.Colors
 
-exports.noPermsMessage = new embed()
+/**@param {discord.User} user*/
+exports.noPermsMessage = (user) => {
+    return new embed()
     .setColor(c.Red)
-    .setTitle(":x: "+l.errors.noPermsTitle+" :x:")
+    .setTitle(":x: "+l.errors.noPermsTitle)
     .setDescription(l.errors.noPermsDescription)
+    .setFooter({iconURL:user.displayAvatarURL(),text:user.tag})
+}
+
+/**@param {discord.User} user*/
+exports.noPermsDelete = (user) => {
+    return new embed()
+    .setColor(c.Red)
+    .setTitle(":x: "+l.errors.noPermsTitle)
+    .setDescription(l.errors.noPermsDelete)
+    .setFooter({iconURL:user.displayAvatarURL(),text:user.tag})
+}
 
 /**@param {String} message */
 exports.invalidArgsMessage = (message) => {
     var x =  new embed()
         .setColor(c.Red)
-        .setTitle(":x: "+l.errors.missingArgsTitle+" :x:")
+        .setTitle(":x: "+l.errors.missingArgsTitle)
         .setDescription(message)
 
     return x
@@ -29,7 +42,7 @@ exports.invalidArgsMessage = (message) => {
 exports.serverError = (message) => {
     var x = new embed()
         .setColor(c.Orange)
-        .setTitle(":warning: "+l.errors.boterror+" :warning:")
+        .setTitle(":warning: "+l.errors.boterror)
         .setDescription(message)
 
     return x
@@ -39,14 +52,14 @@ exports.serverError = (message) => {
 exports.invalidIdChooseFromList = (list) => {
     var x = new embed()
         .setColor(c.Red)
-        .setTitle(":x: "+l.errors.chooseFromListTitle+" :x:")
+        .setTitle(":x: "+l.errors.chooseFromListTitle)
         .setDescription(l.errors.chooseFromListDescription+"\n`"+list.join("`\n`")+"`")
     return x
 }
 
 exports.notInATicket = new embed()
     .setColor(c.Red)
-    .setTitle(":x: "+l.errors.notInTicketTitle+" :x:")
+    .setTitle(":x: "+l.errors.notInTicketTitle)
     .setDescription(l.errors.notInTicketDescription)
 
 
@@ -54,7 +67,7 @@ exports.notInATicket = new embed()
 exports.success = (title,message) => {
     var x = new embed()
         .setColor(config.main_color)
-        .setTitle(":white_check_mark: "+title+" :white_check_mark:")
+        .setTitle(":white_check_mark: "+title)
         .setDescription(message)
 
     return x
@@ -64,7 +77,7 @@ exports.success = (title,message) => {
 exports.warning = (title,message) => {
     var x = new embed()
         .setColor(c.Orange)
-        .setTitle(":warning: "+title+" :warning:")
+        .setTitle(":warning: "+title)
         .setDescription(message)
 
     return x
@@ -74,25 +87,40 @@ exports.warning = (title,message) => {
 exports.custom = (title,message,emoji,color) => {
     var x = new embed()
         .setColor(color)
-        .setTitle(emoji+" "+title+" "+emoji)
+        .setTitle(emoji+" "+title)
         .setDescription(message)
 
     return x
 }
 
+exports.clearDebugFile = () => {
+    const fs = require("fs")
+    if (!fs.existsSync("./openticketdebug.txt")) return
+    const content = fs.readFileSync("./openticketdebug.txt").toString().split("\n")
+    if (content.length < 5000) return
+    for (let i = 0; i < 4000; i++) {
+        content.shift()
+    }
+
+    const newContent = "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="+content.join("\n")
+    fs.writeFileSync("./openticketdebug.txt",newContent)
+}
+
 const normalLog = (debugString) => {
     const fs = require("fs")
     const content = fs.existsSync("./openticketdebug.txt") ? fs.readFileSync("./openticketdebug.txt").toString() : "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="
     fs.writeFileSync("./openticketdebug.txt",content+"\nSYSTEM: "+debugString)
+    this.clearDebugFile()
 }
 
 /**
  * 
- * @param {"system"|"command"|"info"} type 
+ * @param {"system"|"command"|"info"|"api"|"debug"} type 
  * @param {String} message 
  * @param {[{key:String,value:String}]} params
  */
 exports.log = async (type,message,params) => {
+    var ptype = type
     const chalk = await loadChalk()
     var paramstring = ""
     if (params){
@@ -104,15 +132,23 @@ exports.log = async (type,message,params) => {
     }
     const parameters = params ? "("+paramstring+")" : " "
     
-    if (type == "command"){
+    if (ptype == "command"){
         console.log(chalk.green("[command] ")+message+" "+chalk.yellow(parameters))
-    }else if (type == "info"){
+    }else if (ptype == "info"){
         console.log(chalk.blue("[info] ")+message+" "+chalk.yellow(parameters))
-    }else if (type == "system"){
+    }else if (ptype == "system"){
         console.log(chalk.green("[system] ")+message+" "+chalk.yellow(parameters))
+    }else if (ptype == "api"){
+        if (require("./api/api.json").enableAPIconsolelogs == true){
+            console.log(chalk.red("[api v"+require("./api/api.json").version+"] ")+message+" "+chalk.yellow(parameters))
+        }
+        ptype = "api v"+require("./api/api.json").version
+    }else if (ptype == "debug"){
+        if (!process.argv.some((v) => v == "--debug")) return
+        console.log(chalk.redBright("[DEBUG] ")+message+" "+chalk.yellow(parameters))
     }
 
     const cd = new Date()
     const months = ["January","February","March","April","May","June","July","August","September","October","November","December"]
-    normalLog("["+cd.getDate()+" "+months[cd.getMonth()-1]+" "+cd.getFullYear()+" - "+cd.getSeconds()+":"+cd.getMinutes()+":"+cd.getHours()+"] ["+type+"] "+message+" "+parameters)
+    normalLog("["+cd.getDate()+" "+months[cd.getMonth()-1]+" "+cd.getFullYear()+" - "+cd.getSeconds()+":"+cd.getMinutes()+":"+cd.getHours()+"] ["+ptype+"] "+message+" "+parameters)
 }

core/getoptions.js

@@ -1,116 +0,0 @@
-const bot = require("../index")
-const config = bot.config
-
-/**
- * @param {Number} index
- * @param {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDMMessage"|"ticketmessage"} value 
- */
-exports.getTicketValue = (index,value) => {
-    if (value == "id"){
-        return "newT"+config.options[index][value]
-    }
-    return config.options[index][value]
-}
-
-/**
- * @param {Number} index
- * @param {"id"|"name"|"description"|"icon"|"label"|"type"|"url"} value 
- */
- exports.getWebsiteValue = (index,value) => {
-    return config.options[index][value]
-}
-
-/**
- * @param {Number} index
- * @param {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"roles"|"mode"|"enableDMMessage"} value 
- */
-exports.getRoleValue = (index,value) => {
-    return config.options[index][value]
-}
-
-/**
- * @param {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDMMessage"|"ticketmessage"} value 
- */
- exports.getTicketValues = (value) => {
-    var result = []
-    config.options.forEach((o) => {
-        if (value == "id"){
-            result.push("newT"+o[value])
-        }else{
-        result.push(o[value])
-        }
-     })
-    return result
-}
-
-/**
- * @param {"id"|"name"|"description"|"icon"|"label"|"type"|"url"} value 
- */
- exports.getWebsiteValues = (value) => {
-    var result = []
-    config.options.forEach((o) => {
-        result.push(o[value])
-     })
-    return result
-}
-
-/**
- * @param {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"roles"|"mode"|"enableDMMessage""} value 
- */
-exports.getRoleValues = (value) => {
-    var result = []
-    config.options.forEach((o) => {
-        result.push(o[value])
-     })
-    return result
-}
-
-class TicketOptions {
-    constructor() {
-        this.id = ""
-        this.name = ""
-        this.description = ""
-        this.icon = ""
-        this.label = ""
-        this.type = ""
-        this.color = ""
-        this.adminroles = ["",""]
-        this.channelprefix = ""
-        this.category = ""
-        this.message = ""
-        this.enableDMMessage = true
-        this.ticketmessage = ""
-    }
-}
-/**
- * 
- * @param {String} id 
- * @returns {TicketOptions|false}
- */
-exports.getOptionsById = (id) => {
-    var result = false
-    config.options.forEach((option) => {
-        if ("newT"+option.id == id){
-            result = option
-        }
-    })
-    return result
-}
-
-exports.exportedOptionClass = class {
-    constructor() {
-        this.id = ""
-        this.name = ""
-        this.description = ""
-        this.icon = ""
-        this.label = ""
-        this.type = ""
-        this.color = ""
-        this.adminroles = ["",""]
-        this.channelprefix = ""
-        this.category = ""
-        this.message = ""
-        this.enableDMMessage = true
-        this.ticketmessage = ""
-    }
-}

core/interactionHandlers/buttons/close.js

@@ -0,0 +1,77 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+
+exports.closeCommandRow = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket1")
+        .setDisabled(false)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTsendTranscript")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.sendTranscript)
+        .setEmoji("📄")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTreopenTicket")
+        .setDisabled(false)
+        .setStyle(bs.Success)
+        .setLabel(l.buttons.reopen)
+        .setEmoji("✔")
+    )
+
+exports.openRowNormal = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(false)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+
+exports.openRowDisabled = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(true)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(true)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )

core/interactionHandlers/buttons/firstmsg.js

@@ -0,0 +1,51 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+
+exports.firstmsgRowNormal = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(false)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+
+exports.firstmsgRowDisabled = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(true)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(true)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )

core/interactionHandlers/buttons/verifyBars.js

@@ -0,0 +1,71 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+exports.closeVerifyBar = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicketReason")
+        .setDisabled(false)
+        .setStyle(bs.Primary)
+        .setEmoji("💬")
+        .setLabel(l.buttons.closeWithReason)
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicketTrue")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("✅")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicketFalse")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("❌")
+    )
+
+exports.deleteVerifyBar = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicketTrue")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("✅")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicketFalse")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("❌")
+    )
+
+exports.delete1VerifyBar = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicketTrue1")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("✅")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicketFalse1")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("❌")
+    )

core/interactionHandlers/embeds/commands.js

@@ -0,0 +1,139 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+/**
+ * 
+ * @param {discord.User} addedUser 
+ * @param {discord.User} adder
+ * @returns {discord.EmbedBuilder}
+ */
+exports.addEmbed = (addedUser,adder) => {
+    return new embed()
+        .setTitle("⬆️ "+l.commands.userAddedTitle.replace("{0}",addedUser.username))
+        .setColor(mc)
+        .setFooter({text:adder.tag,iconURL:adder.displayAvatarURL()})
+        .setThumbnail(addedUser.displayAvatarURL({extension:"png"}))
+}
+
+/**
+ * 
+ * @param {discord.User} removedUser 
+ * @param {discord.User} remover
+ * @returns {discord.EmbedBuilder}
+ */
+exports.removeEmbed = (removedUser,remover) => {
+    return new embed()
+        .setTitle("⬇️ "+l.commands.userRemovedTitle.replace("{0}",removedUser.username))
+        .setColor(mc)
+        .setFooter({text:remover.tag,iconURL:remover.displayAvatarURL()})
+        .setThumbnail(removedUser.displayAvatarURL({extension:"png"}))
+}
+
+/**
+ * 
+ * @param {discord.User} closer 
+ * @param {String} description
+ * @returns {discord.EmbedBuilder}
+ */
+exports.closeEmbed = (closer,description) => {
+    const embd = new embed()
+        .setTitle("🔒 "+l.commands.closeTitle)
+        .setColor(mc)
+        .setFooter({text:closer.tag,iconURL:closer.displayAvatarURL()})
+
+    if (description) embd.setDescription(description)
+    return embd
+}
+
+/**
+ * 
+ * @param {discord.User} deleter 
+ * @returns {discord.EmbedBuilder}
+ */
+exports.deleteEmbed = (deleter) => {
+    return new embed()
+        .setTitle("❌ "+l.commands.deleteTitle)
+        .setColor(mc)
+        .setFooter({text:deleter.tag,iconURL:deleter.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} renamer 
+ * @param {String} newname
+ * @returns {discord.EmbedBuilder}
+ */
+exports.renameEmbed = (renamer,newname) => {
+    return new embed()
+        .setTitle("🔄 "+l.commands.renameTitle.replace("{0}",newname))
+        .setColor(mc)
+        .setFooter({text:renamer.tag,iconURL:renamer.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} reopener 
+ * @returns {discord.EmbedBuilder}
+ */
+ exports.reopenEmbed = (reopener) => {
+    return new embed()
+        .setTitle("🔓 "+l.commands.reopenTitle)
+        .setColor(mc)
+        .setFooter({text:reopener.tag,iconURL:reopener.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} claimer 
+ * @param {discord.User} user
+ * @returns {discord.EmbedBuilder}
+ */
+ exports.claimEmbed = (claimer,user) => {
+    return new embed()
+        .setTitle("📌 "+l.commands.claimTitle.replace("{0}",claimer.username))
+        .setColor(mc)
+        .setFooter({text:user.tag,iconURL:user.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} unclaimer 
+ * @returns {discord.EmbedBuilder}
+ */
+ exports.unclaimEmbed = (unclaimer) => {
+    return new embed()
+        .setTitle("🆓 "+l.commands.unclaimTitle)
+        .setColor(mc)
+        .setFooter({text:unclaimer.tag,iconURL:unclaimer.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {Boolean} done 
+ * @param {discord.TextChannel} channel
+ * @param {discord.User} author
+ * @returns {discord.EmbedBuilder}
+ */
+ exports.sendTranscriptEmbed = (done,channel,author) => {
+    if (done){
+        return new embed()
+            .setTitle("📄 "+l.messages.hereIsTheTranscript)
+            .setColor(mc)
+            .setDescription("Ticket: "+channel.name)
+            .setFooter({text:author.tag,iconURL:author.displayAvatarURL()})
+    }else{
+        return new embed()
+            .setTitle("📄 "+l.messages.hereIsTheTranscript)
+            .setColor(mc)
+            .setDescription("Loading...")
+            .setFooter({text:author.tag,iconURL:author.displayAvatarURL()})
+    }
+}

core/interactionHandlers/handlers/accepted/closing.js

@@ -0,0 +1,63 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //CLOSE
+    var closeTicketButtonChecker = false
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTcloseTicketTrue") return
+        
+        try {
+            interaction.deferUpdate()
+        } catch{}
+
+        if (closeTicketButtonChecker == true) return
+        closeTicketButtonChecker = true
+
+        const firstcomponents = interaction.message.components
+
+        if (config.system.closeMode == "adminonly"){
+            if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+                if (!permissionChecker.sendUserNoPerms(interaction.user)){
+                    permissionChecker.sendChannelNoPerms(interaction.channel,interaction.user)
+                }
+                interaction.message.edit({components:[firstcomponents]})
+                closeTicketButtonChecker = false
+                return
+            }
+        }
+        
+        interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
+
+        /**
+         * @type {String}
+         */
+        const name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        interaction.channel.send({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
+        await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close",false,true)
+        closeTicketButtonChecker = false
+    })
+}

core/interactionHandlers/handlers/accepted/closingReason.js

@@ -0,0 +1,99 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+const modal = discord.ModalBuilder
+const tis = discord.TextInputStyle
+const tib = discord.TextInputBuilder
+
+module.exports = () => {
+    //theModal
+    const reasonModal = new modal()
+        .setTitle(l.buttons.closeWithReason)
+        .setCustomId("OTCloseReasonModal")
+        
+    const reasonInput = new arb()
+        .addComponents([
+            new tib()
+                .setCustomId('OTreasonInput')
+                .setLabel(l.messages.modalreason)
+                .setStyle(tis.Short)
+                .setMaxLength(100)
+                .setRequired(true)
+                .setValue("")
+                .setPlaceholder("reason")
+        ])
+
+    reasonModal.addComponents(reasonInput)
+
+
+
+
+
+
+    //CLOSE WITH REASON
+    var closeTicketButtonChecker = false
+
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTcloseTicketReason") return
+
+        if (closeTicketButtonChecker == true) return interaction.deferUpdate()
+        closeTicketButtonChecker = true
+
+        const firstcomponents = interaction.message.components
+
+        if (config.system.closeMode == "adminonly"){
+            if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+                if (!permissionChecker.sendUserNoPerms(interaction.user)){
+                    permissionChecker.sendChannelNoPerms(interaction.channel,interaction.user)
+                }
+                interaction.message.edit({components:[firstcomponents]})
+                closeTicketButtonChecker = false
+                return interaction.deferUpdate()
+            }
+        }
+        
+        interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
+        await interaction.showModal(reasonModal)
+
+    })
+
+    client.on("interactionCreate",async (interaction) => {
+        if (interaction.type != discord.InteractionType.ModalSubmit) return
+        if (interaction.customId != "OTCloseReasonModal") return
+
+        interaction.reply({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
+        
+        const reason = interaction.fields.getTextInputValue("OTreasonInput")
+
+        /**
+         * @type {String}
+         */
+         const name = interaction.channel.name
+         var prefix = ""
+         const tickets = config.options
+         tickets.forEach((ticket) => {
+             if (name.startsWith(ticket.channelprefix)){
+                 prefix = ticket.channelprefix
+             }
+         })
+ 
+         //interaction.channel.send({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
+         await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close",reason,true)
+         closeTicketButtonChecker = false
+    })
+}

core/interactionHandlers/handlers/accepted/deleting.js

@@ -0,0 +1,97 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //DELETE
+    var deleteTicketButtonChecker = false
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicketTrue") return
+        
+        interaction.deferUpdate()
+
+        if (deleteTicketButtonChecker == true) return
+        deleteTicketButtonChecker = true
+
+        const firstcomponents = bot.buttons.close.openRowNormal
+
+        if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+            if (!permissionChecker.sendUserNoDelete(interaction.user)){
+                permissionChecker.sendChannelNoDelete(interaction.channel,interaction.user)
+            }
+            await interaction.message.edit({components:[firstcomponents]})
+            deleteTicketButtonChecker = false
+            return
+        }
+
+        /**
+         * @type {String}
+         */
+        const name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
+        await interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
+        await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete",false,true)
+        deleteTicketButtonChecker = false
+    })
+
+    //DELETE NO TRANSCRIPT
+    var deleteTicketButtonChecker1 = false
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicketTrue1") return
+        
+        interaction.deferUpdate()
+
+        if (deleteTicketButtonChecker1 == true) return
+        deleteTicketButtonChecker1 = true
+
+        const firstcomponents = bot.buttons.close.closeCommandRow
+
+        if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+            if (!permissionChecker.sendUserNoDelete(interaction.user)){
+                permissionChecker.sendChannelNoDelete(interaction.channel,interaction.user)
+            }
+            await interaction.message.edit({components:[firstcomponents]})
+            deleteTicketButtonChecker1 = false
+            return
+        }
+
+        /**
+         * @type {String}
+         */
+        const name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
+        await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"deletenotranscript",false,true)
+        deleteTicketButtonChecker1 = false
+    })
+}

core/interactionHandlers/handlers/accepted/reopening.js

@@ -0,0 +1,28 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //REOPEN
+    client.on("interactionCreate",(interaction) => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTreopenTicket") return
+
+        interaction.deferUpdate()
+        interaction.message.edit({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})
+        require("../../../ticketActions/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user)
+    })
+}

core/interactionHandlers/handlers/firstmsg.js

@@ -0,0 +1,20 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+
+module.exports = () => {
+    
+}

core/interactionHandlers/handlers/handlers.js

@@ -0,0 +1,11 @@
+module.exports = () => {
+    require("./firstmsg")()
+    require("./sendTranscript")()
+    require("./verifyBars")()
+
+    //accepted
+    require("./accepted/closing")()
+    require("./accepted/reopening")()
+    require("./accepted/deleting")()
+    require("./accepted/closingReason")()
+}

core/interactionHandlers/handlers/sendTranscript.js

@@ -0,0 +1,46 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+
+module.exports = () => {
+    client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTsendTranscript") return
+
+        try {
+            interaction.deferUpdate()
+        } catch{}
+        const tsmsg = await interaction.channel.send({embeds:[bot.embeds.commands.sendTranscriptEmbed(false,interaction.channel,interaction.user)]})
+
+        const channelmessages = await interaction.channel.messages.fetch()
+
+        channelmessages.sweep((msgSweep) => {
+            return msgSweep.author.id == client.user.id
+        })
+
+        var fileattachment = await require("../../transcript").createTranscript(channelmessages,interaction.channel)
+
+        if (fileattachment == false){
+            log("system","internal error: transcript is not created!")
+            tsmsg.edit({embeds:[bot.errorLog.serverError(l.errors.somethingWentWrongTranscript)]})
+            return
+        }
+
+        try {
+        tsmsg.edit({embeds:[bot.embeds.commands.sendTranscriptEmbed(true,interaction.channel,interaction.user)],files:[fileattachment]})
+        }catch{}
+    })
+}

core/interactionHandlers/handlers/verifyBars.js

@@ -0,0 +1,80 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //CLOSE
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTcloseTicket") return
+        
+        try {
+            interaction.deferUpdate()
+        } catch{}
+        interaction.message.edit({components:[bot.buttons.verifybars.closeVerifyBar]})
+        
+    })
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTcloseTicketFalse") return
+        
+        try {
+            interaction.deferUpdate()
+        } catch{}
+        interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
+    })
+
+    //DELETE
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicket") return
+        
+        try {
+            interaction.deferUpdate()
+        } catch{}
+        interaction.message.edit({components:[bot.buttons.verifybars.deleteVerifyBar]})
+        
+    })
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicketFalse") return
+        
+        try {
+            interaction.deferUpdate()
+        } catch{}
+        interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
+    })
+
+    //DELETE NO TRANSCRIPT
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicket1") return
+        
+        try {
+            interaction.deferUpdate()
+        } catch{}
+        interaction.message.edit({components:[bot.buttons.verifybars.delete1VerifyBar]})
+        
+    })
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicketFalse1") return
+        
+        try {
+            interaction.deferUpdate()
+        } catch{}
+        interaction.message.edit({components:[bot.buttons.close.closeCommandRow]})
+    })
+}

core/languageManager.js

@@ -1,6 +1,6 @@
 const index = require("../index")
 
-if (index.developerMode){
+if (index.developerConfig){
     var config = require("../devConfig.json")
 }else{var config = require("../config.json")}
 
@@ -14,6 +14,9 @@ else if (config.languagefile.startsWith("french")) localLanguage = require("../l
 else if (config.languagefile.startsWith("romanian")) localLanguage = require("../language/romanian.json")
 else if (config.languagefile.startsWith("arabic")) localLanguage = require("../language/arabic.json")
 else if (config.languagefile.startsWith("spanish")) localLanguage = require("../language/spanish.json")
+else if (config.languagefile.startsWith("portuguese")) localLanguage = require("../language/portuguese.json")
+else if (config.languagefile.startsWith("italian")) localLanguage = require("../language/italian.json")
+
 
 const errorLog = async () => {
     const chalk = await (await import("chalk")).default

core/reactionRoles.js

@@ -6,57 +6,77 @@ const log = bot.errorLog.log
 const l = bot.language
 const storage = bot.storage
 
+const APIEvents = require("./api/modules/events")
+
 module.exports = async () => {
     const chalk = await (await import("chalk")).default
     
     client.on("interactionCreate",(interaction) => {
-        if (!interaction.isButton()) return
-        if (!interaction.customId.startsWith("newR")) return
+        if (!interaction.isButton() && !interaction.isStringSelectMenu()) return
+        if (interaction.isButton() && !interaction.customId.startsWith("newR")) return
+        if (interaction.isStringSelectMenu() && !(interaction.customId == "OTdropdownMenu")) return
 
-        interaction.deferUpdate()
+        
+        
 
-        if (interaction.customId.startsWith("newR")){
-            const optionid = interaction.customId.split("newR")[1]
-            if (!optionid){
-                interaction.reply({embeds:[bot.errorLog.serverError(l.errors.roleDoesntExist)]})
-                return
-            }
+
+        const optionidRaw = interaction.isStringSelectMenu() ? interaction.values[0] : interaction.customId
+        if (!optionidRaw.includes("newR")) return
+        const optionid = optionidRaw.split("newR")[1]
+        if (!optionid){
+            interaction.reply({embeds:[bot.errorLog.serverError(l.errors.roleDoesntExist)]})
+            return
+        }else{
+            try {
+                interaction.deferUpdate()
+            } catch{}
         }
+
         try {
 
-        const option = require("./utils/getButton").getOption(optionid)
-        /**@type {"add"|"remove"|"add&remove"} */
-        const mode = option.mode
-        const user = interaction.member
-        
-        if (mode == "add"){
-            option.roles.forEach((role) => {
-                interaction.guild.members.cache.find(u => u.id == user.id).roles.add(role)
+            const option = require("./utils/getButton").getOption(optionid)
+            /**@type {"add"|"remove"|"add&remove"} */
+            const mode = option.mode
+            const user = interaction.member
+            
+            if (mode == "add"){
+                option.roles.forEach((role) => {
+                    interaction.guild.members.cache.find(u => u.id == user.id).roles.add(role)
+    
+                    log("system","added role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
+                    const apirole = interaction.guild.roles.cache.find(r => r.id == role)
+                    APIEvents.onReactionRole("add","add",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
+                })
 
-                log("system","added role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
-            })
-        }else if (mode == "remove"){
-            option.roles.forEach((role) => {
-                interaction.guild.members.cache.find(u => u.id == user.id).roles.remove(role)
-                
-                log("system","removed role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
-            })
-        }else if (mode == "add&remove"){
-            option.roles.forEach((role) => {
-                if (interaction.guild.members.cache.find(u => u.id == user.id).roles.cache.has(role)){
+            }else if (mode == "remove"){
+                option.roles.forEach((role) => {
                     interaction.guild.members.cache.find(u => u.id == user.id).roles.remove(role)
                     
-                    log("system","added role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
-                }else {
-                    interaction.guild.members.cache.find(u => u.id == user.id).roles.add(role)
-                    
                     log("system","removed role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
-                }
-            })
-        }
-            
+                    const apirole = interaction.guild.roles.cache.find(r => r.id == role)
+                    APIEvents.onReactionRole("remove","remove",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
+                })
+                
+            }else if (mode == "add&remove"){
+                option.roles.forEach((role) => {
+                    if (!interaction.guild.members.cache.find(u => u.id == user.id).roles.cache.has(role)){
+                        interaction.guild.members.cache.find(u => u.id == user.id).roles.add(role)
+                        
+                        log("system","added role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
+                        const apirole = interaction.guild.roles.cache.find(r => r.id == role)
+                        APIEvents.onReactionRole("add","add&remove",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
+                    }else {
+                        interaction.guild.members.cache.find(u => u.id == user.id).roles.remove(role)
+                        
+                        log("system","removed role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
+                        const apirole = interaction.guild.roles.cache.find(r => r.id == role)
+                        APIEvents.onReactionRole("remove","add&remove",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
+                    }
+                })
+            }
+                
         }catch{
-            interaction.replyinteraction.channel.send({embeds:[bot.errorLog.serverError(l.errors.somethingWentWrong)]})
+            interaction.channel.send({embeds:[bot.errorLog.serverError(l.errors.somethingWentWrong)]})
         }
     })
 }

core/slashSystem/autoSlashUpdate.js

@@ -0,0 +1,88 @@
+const discord = require("discord.js")
+const bot = require("../../index")
+const client = require("../../index").client
+const config = bot.config
+const configParser = require("../utils/configParser")
+
+const act = discord.ApplicationCommandType
+const acot = discord.ApplicationCommandOptionType
+
+module.exports = async () => {
+    bot.errorLog.log("info","auto-updating slash commands...")
+    const sid = config.server_id
+
+    const ids = configParser.getTicketValuesArray("id")
+    /**@type {[{name:String,value:String}]} */
+    var choices = []
+    ids.forEach((id) => {
+        const option = configParser.getTicketById(id)
+        if (option){
+            choices.push({name:option.name,value:option.id})
+        }
+    })
+
+    /**@type {[{name:String,value:String}]} */
+    var msgchoices = []
+    config.messages.forEach((msg) => {
+        msgchoices.push({name:msg.id,value:msg.id})
+    })
+
+    //slashtranslation
+    const ST = require("../../language/slashcmds/slash.json").data
+
+    //create a ticket (/new or /ticket)
+    client.application.commands.create({
+        name:"ticket",
+        description:"Create a ticket!",
+        descriptionLocalizations:ST.newticket,
+        defaultPermission:true,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.String,
+                name:"type",
+                description:"The type of ticket.",
+                required:true,
+                choices:choices
+            }
+        ]
+    },sid)
+
+    client.application.commands.create({
+        name:"new",
+        description:"Create a ticket!",
+        defaultPermission:true,
+        type:act.ChatInput,
+        descriptionLocalizations:ST.newticket,
+        options:[
+            {
+                type:acot.String,
+                name:"type",
+                description:"The type of ticket.",
+                required:true,
+                choices:choices
+
+            }
+        ]
+    },sid)
+
+    //msg
+    client.application.commands.create({
+        name:"message",
+        description:"Create a ticket message.",
+        defaultPermission:true,
+        descriptionLocalizations:ST.message,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.String,
+                name:"id",
+                description:"The message id.",
+                required:true,
+                choices:msgchoices,
+                max_length:30
+
+            }
+        ]
+    },sid)
+}

core/slashSystem/slashDisable.js

@@ -2,7 +2,6 @@ const discord = require("discord.js")
 const bot = require("../../index")
 const client = require("../../index").client
 const config = bot.config
-const getoptions = require("../getoptions")
 
 module.exports = async () => {
     const chalk = (await import("chalk")).default

core/slashSystem/slashEnable.js

@@ -2,7 +2,7 @@ const discord = require("discord.js")
 const bot = require("../../index")
 const client = require("../../index").client
 const config = bot.config
-const getoptions = require("../getoptions")
+const configParser = require("../utils/configParser")
 
 const act = discord.ApplicationCommandType
 const acot = discord.ApplicationCommandOptionType
@@ -11,12 +11,12 @@ module.exports = async () => {
     const chalk = (await import("chalk")).default
     const sid = config.server_id
 
-    const ids = getoptions.getTicketValues("id")
+    const ids = configParser.getTicketValuesArray("id")
     /**@type {[{name:String,value:String}]} */
     var choices = []
     ids.forEach((id) => {
-        const option = getoptions.getOptionsById(id)
-        if (option.type == "ticket"){
+        const option = configParser.getTicketById(id)
+        if (option){
             choices.push({name:option.name,value:option.id})
         }
     })
@@ -29,21 +29,27 @@ module.exports = async () => {
 
     var readystats = 0
 
-    process.stdout.write("[status] there are "+chalk.blue("0 out of 10")+" commands ready! (this can take up to 40 seconds)")
+    //process.stdout.write("[status] there are "+chalk.blue("0 out of 10")+" commands ready! (this can take up to 40 seconds)")
     setInterval(() => {
         process.stdout.cursorTo(0)
-        process.stdout.write("[status] there are "+chalk.blue(readystats+" out of 9")+" commands ready! (this can take up to 40 seconds)")
-        if (readystats >= 10){
+        process.stdout.write("[status] there are "+chalk.blue(readystats+" out of 12")+" commands ready! (this can take up to 40 seconds)")
+        if (readystats >= 12){
+            const fs = require("fs")
+            fs.writeFileSync("./storage/slashcmdEnabled.txt","true")
             console.log(chalk.green("\nready!"))
-            console.log(chalk.bgBlue("you can now start the bot with 'npm start'!"))
+            console.log(chalk.blue("you can now start the bot with "+chalk.bgBlue("'npm start'")+"!"))
             process.exit(1)
         }
     },100)
 
+    //slashtranslation
+    const ST = require("../../language/slashcmds/slash.json").data
+
     //create a ticket (/new or /ticket)
     client.application.commands.create({
         name:"ticket",
         description:"Create a ticket!",
+        descriptionLocalizations:ST.newticket,
         defaultPermission:true,
         type:act.ChatInput,
         options:[
@@ -53,7 +59,6 @@ module.exports = async () => {
                 description:"The type of ticket.",
                 required:true,
                 choices:choices
-
             }
         ]
     },sid).then(() => {
@@ -65,6 +70,7 @@ module.exports = async () => {
         description:"Create a ticket!",
         defaultPermission:true,
         type:act.ChatInput,
+        descriptionLocalizations:ST.newticket,
         options:[
             {
                 type:acot.String,
@@ -82,8 +88,9 @@ module.exports = async () => {
     //help
     client.application.commands.create({
         name:"help",
-        description:"The help menu",
+        description:"View the available commands.",
         defaultPermission:true,
+        descriptionLocalizations:ST.help,
         type:act.ChatInput
     },sid).then(() => {
         readystats++
@@ -95,7 +102,15 @@ module.exports = async () => {
         name:"close",
         description:"Close the current ticket.",
         defaultPermission:true,
-        type:act.ChatInput
+        descriptionLocalizations:ST.close,
+        type:act.ChatInput,
+        options:[{
+            name:"reason",
+            type:discord.ApplicationCommandOptionType.String,
+            required:false,
+            description:"The reason to close this ticket.",
+            maxLength:100
+        }]
     },sid).then(() => {
         readystats++
     })
@@ -105,6 +120,7 @@ module.exports = async () => {
         name:"delete",
         description:"Delete the current ticket.",
         defaultPermission:true,
+        descriptionLocalizations:ST.delete,
         type:act.ChatInput
     },sid).then(() => {
         readystats++
@@ -115,6 +131,7 @@ module.exports = async () => {
         name:"message",
         description:"Create a ticket message.",
         defaultPermission:true,
+        descriptionLocalizations:ST.message,
         type:act.ChatInput,
         options:[
             {
@@ -136,6 +153,7 @@ module.exports = async () => {
         name:"add",
         description:"Add people to this ticket.",
         defaultPermission:true,
+        descriptionLocalizations:ST.add,
         type:act.ChatInput,
         options:[
             {
@@ -154,6 +172,7 @@ module.exports = async () => {
         name:"remove",
         description:"Remove people from this ticket.",
         defaultPermission:true,
+        descriptionLocalizations:ST.remove,
         type:act.ChatInput,
         options:[
             {
@@ -172,6 +191,7 @@ module.exports = async () => {
         name:"rename",
         description:"Rename this ticket.",
         defaultPermission:true,
+        descriptionLocalizations:ST.rename,
         type:act.ChatInput,
         options:[
             {
@@ -190,6 +210,36 @@ module.exports = async () => {
         name:"reopen",
         description:"Reopen this ticket.",
         defaultPermission:true,
+        descriptionLocalizations:ST.reopen,
+        type:act.ChatInput
+    },sid).then(() => {
+        readystats++
+    })
+
+    //claim
+    client.application.commands.create({
+        name:"claim",
+        description:"Claim this ticket / claim it for someone else.",
+        defaultPermission:true,
+        type:act.ChatInput,
+        options:[
+            {
+                name:"user",
+                type:acot.User,
+                required:false,
+                description:"The user to claim for."
+            }
+        ]
+        
+    },sid).then(() => {
+        readystats++
+    })
+
+    //unclaim
+    client.application.commands.create({
+        name:"unclaim",
+        description:"Unclaim this ticket.",
+        defaultPermission:true,
         type:act.ChatInput
     },sid).then(() => {
         readystats++

core/ticketActions/ticketCloser.js

@@ -0,0 +1,353 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+const permsChecker = require("../utils/permisssionChecker")
+
+const pendingDelete = []
+
+/**
+ * 
+ * @param {discord.GuildMember} member
+ * @param {discord.TextChannel} channel
+ * @param {String} prefix
+ * @param {"delete"|"close"|"deletenotranscript"} mode
+ * @param {Boolean} nomessage
+ * @param {String} reason only when closing, not when deleting!
+ */
+exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) => {
+    const guild = channel.guild
+    const user = member.user
+    const chalk = await (await import("chalk")).default
+
+    const newReason = reason ? reason : l.messages.none
+
+    //start code
+
+    //FIX CHANNEL COULD BE CLOSED AFTER DELETE:
+    if (pendingDelete.includes(channel.id)) return false
+
+    /**@type {String}*/
+    const channelname = channel.name
+    const ticketOpenerChannelName = channelname.split(prefix)[1]
+
+    //get user that opened the ticket
+    var getuserID = storage.get("userTicketStorage",channel.id)
+    try {
+        var ticketOpener = client.users.cache.find(u => u.id === getuserID)
+        var isDatabaseError = false
+    }catch{var isDatabaseError = true}
+
+    if (!ticketOpener){
+        console.log(chalk.red("[database error]"),"something went wrong when getting the data in the database.\nNo panic, this error fixes itself!")
+        var isDatabaseError = true
+    }
+
+    var enableTranscript = true
+    var deleteRequired = false
+
+    if (mode == "delete"){
+        //delete
+        //check perms
+        if (!guild) return
+        if (!permsChecker.command(user.id,guild.id)){
+            permsChecker.sendUserNoPerms(user)
+            return
+        }
+
+        //start delete proccess
+        deleteRequired = true
+        if (!nomessage){
+            await channel.send({content:"**"+l.messages.gettingdeleted+"**"})
+        }
+        log("system","deleted a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
+        pendingDelete.push(channel.id)
+
+        if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
+
+        //getID & send DM & send api event
+        await channel.messages.fetchPinned().then(async msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value.value
+            const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
+
+            require("../api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})
+
+            const id = hiddendata.data.find(d => d.key == "openerid").value
+
+            const sphd = bot.hiddenData.removeHiddenData(firstmsg.embeds[0].description)
+            sphd.hiddenData.data.push({key:"pendingdelete",value:"true"})
+            const newEmbed = new discord.EmbedBuilder(firstmsg.embeds[0].data)
+            newEmbed.setDescription(sphd.description + bot.hiddenData.writeHiddenData(sphd.hiddenData.type,sphd.hiddenData.data))
+            await firstmsg.edit({embeds:[newEmbed]})
+
+            if (!id) return false
+
+            try{
+                if (config.system.enable_DM_Messages){
+                    member.send({embeds:[bot.errorLog.custom(l.messages.deletedTicketDmTitle,l.messages.deletedTicketDmDescription,":ticket:",config.main_color)]})
+                }
+            }
+            catch{log("system","can't send DM to member, member doesn't allow dm's")}
+        })
+
+    }else if (mode == "close"){
+        //close
+        //check perms
+        if (config.system.closeMode == "adminonly"){
+            if (!guild) return
+            if (!permsChecker.command(user.id,guild.id)){
+                permsChecker.sendUserNoPerms(user)
+                return
+            }
+        }
+
+        //set new permissions
+        var permissionArray = []
+        const pfb = discord.PermissionFlagsBits
+
+        if (!isDatabaseError) permissionArray.push({
+            id:ticketOpener,
+            type:"member",
+            allow:[pfb.ViewChannel],
+            deny:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages]
+        })
+
+        permissionArray.push({
+            id:guild.roles.everyone,
+            type:"role",
+            deny:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+        })
+
+        //add main adminroles
+        config.main_adminroles.forEach((role,index) => {
+            try {
+                const adminrole = guild.roles.cache.find(r => r.id == role)
+                if (!adminrole) return
+
+                permissionArray.push({
+                    id:adminrole,
+                    type:"role",
+                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+                })
+            }catch{
+                log("system","invalid role! At 'config.json => main_adminroles:"+index)
+            }
+        })
+
+        //add ticket adminroles
+        await channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+            const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
+
+            if (!ticketData) return
+
+            if (ticketData.closedCategory.enable){
+                /**@type {discord.CategoryChannel} */
+                const category = guild.channels.cache.find(c => c.id == ticketData.closedCategory.id && c.type == discord.ChannelType.GuildCategory)
+                try {
+                    channel.setParent(category)
+                }catch{
+                    bot.errorLog.log("system","failed to move channel to new category!")
+                }
+            }
+
+            /**
+             * @type {String[]}
+             */
+            const ticketadmin = ticketData.adminroles
+            ticketadmin.forEach((role,index) => {
+                if (!config.main_adminroles.includes(role)){
+                    try {
+                        const adminrole = guild.roles.cache.find(r => r.id == role)
+                        if (!adminrole) return
+                    
+                        permissionArray.push({
+                            id:adminrole,
+                            type:"role",
+                            allow:[pfb.AddReactions,pfb.ViewChannel],
+                            deny:[pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages]
+                        })
+                    }catch{
+                        log("system","invalid role! At 'config.json => options/ticket/...:"+index)
+                    }
+                }
+            })
+        })
+
+        channel.permissionOverwrites.set(permissionArray)
+
+        if (!nomessage){
+            //message
+            var closeButtonRow = new discord.ActionRowBuilder()
+                .addComponents(
+                    new discord.ButtonBuilder()
+                    .setCustomId("OTdeleteTicket1")
+                    .setDisabled(false)
+                    .setStyle(discord.ButtonStyle.Danger)
+                    .setLabel(l.buttons.delete)
+                    .setEmoji("✖️")
+                )
+                .addComponents(
+                    new discord.ButtonBuilder()
+                    .setCustomId("OTsendTranscript")
+                    .setDisabled(false)
+                    .setStyle(discord.ButtonStyle.Secondary)
+                    .setLabel(l.buttons.sendTranscript)
+                    .setEmoji("📄")
+                )
+                .addComponents(
+                    new discord.ButtonBuilder()
+                    .setCustomId("OTreopenTicket")
+                    .setDisabled(false)
+                    .setStyle(discord.ButtonStyle.Success)
+                    .setLabel(l.buttons.reopen)
+                    .setEmoji("✔")
+                )
+                
+            const embed = new discord.EmbedBuilder()
+                .setColor(config.main_color)
+                .setTitle(":lock: "+l.messages.closedTitle+" :lock:")
+                .setDescription(l.messages.closedDescription)
+            channel.send({embeds:[embed],components:[closeButtonRow]})
+        }
+
+        log("system","closed a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
+        
+
+        //getID & send DM & send api event
+        await channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+            const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
+
+            require("../api/modules/events").onTicketClose(user,channel,guild,new Date(),{name:channel.name,status:"closed",ticketOptions:ticketData},newReason)
+
+            const id = hiddendata.data.find(d => d.key == "openerid").value
+
+            if (!id) return false
+
+            try{
+                if (config.system.enable_DM_Messages){
+                    member.send({embeds:[bot.errorLog.custom(l.messages.closedTicketDmTitle,l.messages.closedTicketDmDescription+"\n\n**reason:** "+newReason,":ticket:",config.main_color)]})
+                }
+            }
+            catch{log("system","can't send DM to member, member doesn't allow dm's")}
+        })
+
+
+    }else if (mode == "deletenotranscript"){
+        //delete with no transcript
+        //check perms
+        if (!guild) return
+        if (!permsChecker.command(user.id,guild.id)){
+            permsChecker.sendUserNoPerms(user)
+            return
+        }
+
+        //start delete proccess
+        enableTranscript = false
+        deleteRequired = true
+        if (!nomessage){
+            await channel.send({content:"**"+l.messages.gettingdeleted+"**"})
+        }
+        log("system","deleted a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
+
+        if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
+
+        //getID & send DM & send api event
+        await channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+            const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
+
+            require("../api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})
+
+            const id = hiddendata.data.find(d => d.key == "openerid").value
+
+            if (!id) return false
+
+            try{
+                if (config.system.enable_DM_Messages){
+                    member.send({embeds:[bot.errorLog.custom(l.messages.deletedTicketDmTitle,l.messages.deletedTicketDmDescription,":ticket:",config.main_color)]})
+                }
+            }
+            catch{log("system","can't send DM to member, member doesn't allow dm's")}
+        })
+    }
+
+
+    const transcriptHandler = async () => {
+        if (enableTranscript == true && mode != "deletenotranscript"){
+            //transcript messages
+            const transcriptReason = (mode == "close") ? "**"+l.messages.reason+":** "+newReason : "**"+l.messages.reason+":** "+l.messages.none
+            const closedByPrefix = (mode.startsWith("delete")) ? l.messages.deletedby : l.messages.closedby
+
+            if (config.system.enable_transcript || config.system.enable_DM_transcript){
+                const channelmessages = await channel.messages.fetch({cache:true})
+                //remove ot bot from transcript
+                channelmessages.sweep((msgSweep) => {return msgSweep.author.id == client.user.id})
+
+                var fileattachment = await require("../transcript").createTranscript(channelmessages,channel)
+
+                if (fileattachment == false){log("system","internal error: transcript is not created!");return}
+            }
+                        
+            if (config.system.enable_transcript && !require("../api/api.json").disable.transcripts.server){
+                const transcriptEmbed = new discord.EmbedBuilder()
+                    .setColor(config.main_color)
+                    .setTitle("📄 "+l.messages.newTranscriptTitle)
+                    .setDescription(transcriptReason)
+                    .setFooter({text:closedByPrefix+": "+user.tag+" | ticket: "+channelname,iconURL:user.displayAvatarURL()})
+                
+                guild.channels.cache.find(c => c.id == config.system.transcript_channel).send({
+                    embeds:[transcriptEmbed],
+                    files:[fileattachment]
+                })
+            }
+
+            if (config.system.enable_DM_transcript && !require("../api/api.json").disable.transcripts.dm){
+                const transcriptEmbed = new discord.EmbedBuilder()
+                    .setColor(config.main_color)
+                    .setTitle("📄 "+l.messages.newTranscriptTitle)
+                    .setDescription(transcriptReason)
+                    .setFooter({text:closedByPrefix+": "+user.tag+" | ticket: "+channelname,iconURL:user.displayAvatarURL()})
+                
+                    if (!isDatabaseError) ticketOpener.send({
+                    embeds:[transcriptEmbed],
+                    files:[fileattachment]
+                })
+            }
+        }
+    }
+    const deleteHandler = async () => {
+        if (deleteRequired){
+            //const timer = () => {return new Promise((resolve,reject) => {
+            //    setTimeout(() => {resolve(true)},7000)
+            //})}
+            //await timer()
+
+            pendingDelete.shift()
+                await channel.delete()
+
+            //setTimeout(async () => {
+            //    pendingDelete.shift()
+            //    await channel.delete()
+            //},6000)
+        }
+    }
+    await transcriptHandler()
+    deleteHandler()
+}

core/ticketActions/ticketOpener.js

@@ -1,43 +1,41 @@
 const discord = require('discord.js')
-const bot = require('../index')
+const bot = require('../../index')
 const client = bot.client
 const config = bot.config
 const l = bot.language
 const log = bot.errorLog.log
 
-const getconfigoptions = require("./getoptions")
+const configParser = require("../utils/configParser")
 const storage = bot.storage
 
 module.exports = () => {
-    var closeButton = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("closeTicket")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Secondary)
-            .setLabel(l.buttons.close)
-            .setEmoji("🔒")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("deleteTicket")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Danger)
-            .setLabel(l.buttons.delete)
-            .setEmoji("✖️")
-        )
+    //dropdown placeholder
+    client.on("interactionCreate",(interaction) => {
+        if (!interaction.isStringSelectMenu()) return
+        if (interaction.customId != "OTdropdownMenu") return
+        if (interaction.values.includes("OTChooseTicket")){
+            interaction.deferUpdate()
+        }
+
+    })
+
+
+    var closeButton = bot.buttons.firstmsg.firstmsgRowNormal
     
     //ticket button click / create ticket
-    client.on("interactionCreate",(interaction) => {
+    client.on("interactionCreate",async (interaction) => {
         if (interaction.isChatInputCommand() && (interaction.commandName == "new" || interaction.commandName == "ticket")){
-            var customId = "newT"+interaction.options.getString("type")
+            var customId = "OTnewT"+interaction.options.getString("type")
         }else if (interaction.isButton()){
             var customId = interaction.customId
+        }else if (interaction.isStringSelectMenu() && (interaction.customId == "OTdropdownMenu")){
+            var customId = interaction.values[0]
+
         }else return
 
         if (interaction.isButton()){
-            if (interaction.customId.startsWith("newT")){
-                const optionid = interaction.customId.split("newT")[1]
+            if (interaction.customId.startsWith("OTnewT")){
+                const optionid = interaction.customId.split("OTnewT")[1]
                 if (!optionid){
                     interaction.reply({embeds:[bot.errorLog.serverError(l.errors.ticketDoesntExist)]})
                     return
@@ -46,17 +44,23 @@ module.exports = () => {
         }
 
         
-        if (getconfigoptions.getTicketValues("id").includes(customId)){
+        if (configParser.getTicketValuesArray("id").includes(customId)){
 
             //ticketoptions from config
-            const currentTicketOptions = getconfigoptions.getOptionsById(customId)
+            const currentTicketOptions = configParser.getTicketById(customId)
 
-            if (currentTicketOptions == false || currentTicketOptions.type != "ticket") return interaction.reply({embeds:[bot.errorLog.serverError(l.errors.anotherOption)]})
+            if (currentTicketOptions == false) return interaction.reply({embeds:[bot.errorLog.serverError(l.errors.anotherOption)]})
 
             if (interaction.isButton()){
-                interaction.deferUpdate()
+                try {
+                    interaction.deferUpdate()
+                } catch{}
             }else if (interaction.isChatInputCommand()){
                 interaction.reply({embeds:[bot.errorLog.success(l.messages.createdTitle,l.messages.createdDescription)]})
+            }else if (interaction.isStringSelectMenu()){
+                try {
+                    interaction.deferUpdate()
+                } catch{}
             }
 
             if (storage.get("ticketStorage",interaction.member.id) == null || storage.get("ticketStorage",interaction.member.id) == "false"|| Number(storage.get("ticketStorage",interaction.member.id)) < config.system.max_allowed_tickets){
@@ -173,12 +177,21 @@ module.exports = () => {
                     
                 }).then((ticketChannel) => {
                     storage.set("userTicketStorage",ticketChannel.id,interaction.member.id)
+
+                    const hiddendata = bot.hiddenData.writeHiddenData("ticketdata",[{key:"type",value:currentTicketOptions.id},{key:"openerid",value:interaction.user.id},{key:"createdms",value:new Date().getTime()}])
                     
                     var ticketEmbed = new discord.EmbedBuilder()
-                        .setAuthor({name:interaction.user.id})
+                        //.setAuthor({name:interaction.user.id})
                         .setColor(config.main_color)
                         .setTitle(currentTicketOptions.name)
-                    if (currentTicketOptions.ticketmessage.length > 0) ticketEmbed.setDescription(currentTicketOptions.ticketmessage)
+                        //.setFooter({text:"Ticket Type: "+currentTicketOptions.id})
+                    if (currentTicketOptions.ticketmessage.length > 0){
+                        ticketEmbed.setDescription(currentTicketOptions.ticketmessage+hiddendata)
+                    }else{
+                        ticketEmbed.setDescription(hiddendata)
+                    }
+
+                    if (currentTicketOptions.thumbnail.enable) ticketEmbed.setThumbnail(currentTicketOptions.thumbnail.url)
                 
                     ticketChannel.send({
                         content:"<@"+interaction.member.id+"> @here",
@@ -190,6 +203,7 @@ module.exports = () => {
                     })
                     
                     log("system","created new ticket",[{key:"ticket",value:ticketName},{key:"user",value:interaction.user.tag}])
+                    require("../api/modules/events").onTicketOpen(interaction.user,ticketChannel,interaction.guild,new Date(),{name:ticketName,status:"open",ticketOptions:currentTicketOptions})
                 })
             }else{
                 try {

core/ticketActions/ticketReopener.js

@@ -0,0 +1,52 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+const pfb = discord.PermissionFlagsBits
+
+/**
+     * 
+     * @param {discord.Guild} guild 
+     * @param {discord.TextBasedChannel} channel 
+     * @param {discord.User} user 
+     * @returns 
+     */
+const reopenTicket = (guild,channel,user) => {
+    log("system","re-opened a ticket",[{key:"ticket",value:channel.name},{key:"user",value:user.tag}])
+
+    var permissionsArray = []
+
+    //set everyone allowed
+    if (config.system['has@everyoneaccess']){
+        var everyoneAllowPerms = [pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+        var everyoneDenyPerms = []
+    }else{
+        var everyoneAllowPerms = []
+        var everyoneDenyPerms = [pfb.ViewChannel]
+    }
+    permissionsArray.push({
+        id:guild.roles.everyone,
+        type:"role",
+        allow:everyoneAllowPerms,
+        deny:everyoneDenyPerms
+    })
+
+    channel.permissionOverwrites.cache.forEach((p) => {
+        if (p.type == 1){
+            permissionsArray.push({
+                id:p.id,
+                type:"member",
+                allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
+                deny:[]
+            })
+        }
+    })
+
+    channel.permissionOverwrites.set(permissionsArray)
+
+    require("../api/modules/events").onTicketReopen(user,channel,guild,new Date(),{name:channel.name,status:"reopened",ticketOptions:false})
+}
+exports.reopenTicket = reopenTicket

core/ticketCloser.js

@@ -1,258 +0,0 @@
-const discord = require('discord.js')
-const bot = require('../index')
-const client = bot.client
-const config = bot.config
-const log = bot.errorLog.log
-const l = bot.language
-const storage = bot.storage
-
-/**
- * 
- * @param {discord.Interaction} interaction
- * @param {String} prefix
- * @param {"delete"|"close"|"deletenotranscript"} mode
- */
-exports.closeTicket = async (interaction,prefix,mode) => {
-    const chalk = await (await import("chalk")).default
-    const channelmessages = await interaction.channel.messages.fetch()
-    const channel = interaction.channel
-
-    channelmessages.sweep((msgSweep) => {
-        return msgSweep.author.id == client.user.id
-    })
-
-    /**
-     * @type {String} ticketuserarray
-     */
-    const ticketuserarray = interaction.channel.name
-    const ticketusername = ticketuserarray.split(prefix)[1]
-
-    var getuserID = storage.get("userTicketStorage",interaction.channel.id)
-    try {
-        var getusernameStep1 = client.users.cache.find(u => u.id === getuserID)
-        var isDatabaseError = false
-    }catch{
-        var isDatabaseError = true
-    }
-
-    if (!getusernameStep1){
-        console.log(chalk.red("[database error]"),"something went wrong when getting the data in the database.\nNo panic, this error fixes itself!")
-        var isDatabaseError = true
-    }
-
-    var enableTranscript = true
-    var deleteRequired = false
-
-    if (mode == "delete"){
-        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
-                interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
-                return
-            }
-        deleteRequired = true
-        interaction.channel.send({content:"**"+l.messages.gettingdeleted+"**"})
-        log("system","deleted a ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name}])
-
-        if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
-
-        //getID & send DM
-        interaction.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-
-            if (!firstmsg.embeds[0].author) return false
-            const id = firstmsg.embeds[0].author.name
-
-            if (!id) return false
-
-            try{
-                if (config.system.enable_DM_Messages){
-                    interaction.member.send({embeds:[bot.errorLog.custom(l.messages.deletedTicketDmTitle,l.messages.deletedTicketDmDescription,":ticket:",config.main_color)]})
-                }
-            }
-            catch{log("system","can't send DM to member, member doesn't allow dm's")}
-        })
-
-    }else if (mode == "close"){
-
-        if (config.system.closeMode == "adminonly"){
-            const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
-                interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
-                return
-            }
-        }
-
-        var permissionArray = []
-        const pfb = discord.PermissionFlagsBits
-
-        if (!isDatabaseError) permissionArray.push({
-            id:getusernameStep1,
-            type:"member",
-            allow:[pfb.ViewChannel],
-            deny:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages]
-        })
-
-        permissionArray.push({
-            id:interaction.guild.roles.everyone,
-            type:"role",
-            deny:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
-        })
-
-        interaction.channel.permissionOverwrites.set(permissionArray)
-
-        //message
-        var closeButtonRow = new discord.ActionRowBuilder()
-            .addComponents(
-                new discord.ButtonBuilder()
-                .setCustomId("deleteTicket1")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Danger)
-                .setLabel(l.buttons.delete)
-                .setEmoji("✖️")
-            )
-            .addComponents(
-                new discord.ButtonBuilder()
-                .setCustomId("sendTranscript")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setLabel(l.buttons.sendTranscript)
-                .setEmoji("📄")
-            )
-            .addComponents(
-                new discord.ButtonBuilder()
-                .setCustomId("reopenTicket")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Success)
-                .setLabel(l.buttons.reopen)
-                .setEmoji("✔")
-            )
-            
-        const embed = new discord.EmbedBuilder()
-            .setColor(config.main_color)
-            .setTitle(":lock: "+l.messages.closedTitle+" :lock:")
-            .setDescription(l.messages.closedDescription)
-        interaction.channel.send({embeds:[embed],components:[closeButtonRow]})
-
-        log("system","closed a ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name}])
-
-        //getID & send DM
-        interaction.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-
-            const id = firstmsg.embeds[0].author.name
-
-            if (!id) return false
-
-            try{
-                if (config.system.enable_DM_Messages){
-                    interaction.member.send({embeds:[bot.errorLog.custom(l.messages.closedTicketDmTitle,l.messages.closedTicketDmDescription,":ticket:",config.main_color)]})
-                }
-            }
-            catch{log("system","can't send DM to member, member doesn't allow dm's")}
-        })
-
-
-    }else if (mode == "deletenotranscript"){
-
-        const permsmember = client.guilds.cache.find(g => g.id == interaction.guild.id).members.cache.find(m => m.id == interaction.member.id)
-            if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("ADMINISTRATOR") && !permsmember.permissions.has("MANAGE_GUILD")){
-                interaction.channel.send({embeds:[bot.errorLog.noPermsMessage]})
-                return
-            }
-        
-        enableTranscript = false
-        deleteRequired = true
-        interaction.channel.send({content:"**"+l.messages.gettingdeleted+"**"})
-        log("system","deleted a ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name}])
-
-        if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
-
-        //getID & send DM
-        interaction.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-
-            const id = firstmsg.embeds[0].author.name
-
-            if (!id) return false
-
-            try{
-                if (config.system.enable_DM_Messages){
-                    interaction.member.send({embeds:[bot.errorLog.custom(l.messages.deletedTicketDmTitle,l.messages.deletedTicketDmDescription,":ticket:",config.main_color)]})
-                }
-            }
-            catch{log("system","can't send DM to member, member doesn't allow dm's")}
-        })
-    }
-
-
-    if (enableTranscript == true && mode != "deletenotranscript"){
-
-        if (config.system.enable_transcript || config.system.enable_DM_transcript){
-            var fileattachment = await require("./transcript").createTranscript(channelmessages,channel)
-
-            if (fileattachment == false){log("system","internal error: transcript is not created!");return}
-        }
-                    
-        if (config.system.enable_transcript){
-            const transcriptEmbed = new discord.EmbedBuilder()
-                .setColor(config.main_color)
-                .setTitle(l.messages.newTranscriptTitle)
-                .setAuthor({name:interaction.user.username,iconURL:interaction.user.displayAvatarURL({format:"png"})})
-                .setDescription(l.messages.newTranscriptDescription)
-                .setFooter({text:"ticket: "+ticketuserarray})
-            
-            interaction.guild.channels.cache.find(c => c.id == config.system.transcript_channel).send({
-                embeds:[transcriptEmbed],
-                files:[fileattachment]
-            })
-        }
-
-        if (config.system.enable_DM_transcript){
-            const transcriptEmbed = new discord.EmbedBuilder()
-                .setColor(config.main_color)
-                .setTitle(l.messages.newTranscriptTitle)
-                .setDescription(l.messages.newTranscriptDescription)
-                .setFooter({text:"ticket: "+ticketuserarray})
-            
-                if (!isDatabaseError) getusernameStep1.send({
-                embeds:[transcriptEmbed],
-                files:[fileattachment]
-            })
-        }
-    }
-
-    if (deleteRequired){
-        interaction.channel.delete()
-    }
-}
-
-exports.runThis = () => {
-    client.on("interactionCreate",async (interaction) => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "sendTranscript") return
-
-        interaction.deferUpdate()
-
-        const channelmessages = await interaction.channel.messages.fetch()
-
-        channelmessages.sweep((msgSweep) => {
-            return msgSweep.author.id == client.user.id
-        })
-
-        var fileattachment = await require("./transcript").createTranscript(channelmessages,interaction.channel)
-
-        if (fileattachment == false){
-            log("system","internal error: transcript is not created!")
-            interaction.channel.send({embeds:[bot.errorLog.serverError(l.errors.somethingWentWrongTranscript)]})
-            return
-        }
-
-        interaction.channel.send({content:"**"+l.messages.hereIsTheTranscript+"**",files:[fileattachment]})
-    })
-}

core/ticketReopener.js

@@ -1,247 +0,0 @@
-const discord = require('discord.js')
-const bot = require('../index')
-const client = bot.client
-const config = bot.config
-const log = bot.errorLog.log
-const l = bot.language
-const storage = bot.storage
-
-module.exports = () => {
-    var closeRowNormal = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("closeTicket")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Secondary)
-            .setLabel(l.buttons.close)
-            .setEmoji("🔒")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("deleteTicket")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Danger)
-            .setLabel(l.buttons.delete)
-            .setEmoji("✖️")
-        )
-    
-    var closeRowClosed = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("deleteTicket1")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Danger)
-            .setLabel(l.buttons.delete)
-            .setEmoji("✖️")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("sendTranscript")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Secondary)
-            .setLabel(l.buttons.sendTranscript)
-            .setEmoji("📄")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("reopenTicket")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Success)
-            .setLabel(l.buttons.reopen)
-            .setEmoji("✔")
-        )
-    
-    var reopenBar = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("reopenTicketTrue")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("✅")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("reopenTicketFalse")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("❌")
-        )
-    
-    var reopenBar1 = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("reopenTicketTrue1")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("✅")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("reopenTicketFalse1")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("❌")
-        )
-
-    var reopenCommandBar = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("reopenTicket1")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("🔓")
-        )
-
-    //NORMAL WAY
-    client.on("interactionCreate",(interaction) => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "reopenTicket") return
-
-        interaction.deferUpdate()
-        interaction.message.edit({components:[reopenBar]})
-
-    })
-
-    client.on("interactionCreate",(interaction) => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "reopenTicketFalse") return
-
-        interaction.deferUpdate()
-        interaction.message.edit({components:[closeRowClosed]})
-
-    })
-
-    const pfb = discord.PermissionFlagsBits
-
-    client.on("interactionCreate",(interaction) => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "reopenTicketTrue") return
-
-        interaction.deferUpdate()
-        
-        const embed = new discord.EmbedBuilder()
-            .setColor(config.main_color)
-            .setTitle(":unlock: "+l.messages.reopenTitle+" :unlock:")
-            .setDescription(l.messages.reopenDescription)
-
-        interaction.message.edit({embeds:[embed],components:[closeRowNormal]})
-
-        log("system","re-opened a ticket",[{key:"ticket",value:interaction.channel.name},{key:"user",value:interaction.user.tag}])
-
-
-        var permissionsArray = []
-
-        //set everyone allowed
-        if (config.system['has@everyoneaccess']){
-            var everyoneAllowPerms = [pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
-            var everyoneDenyPerms = []
-        }else{
-            var everyoneAllowPerms = []
-            var everyoneDenyPerms = [pfb.ViewChannel]
-        }
-        permissionsArray.push({
-            id:interaction.guild.roles.everyone,
-            type:"role",
-            allow:everyoneAllowPerms,
-            deny:everyoneDenyPerms
-        })
-
-        interaction.channel.permissionOverwrites.cache.forEach((p) => {
-            if (p.type == "member"){
-                permissionsArray.push({
-                    id:p.id,
-                    type:"member",
-                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
-                    deny:[]
-                })
-            }
-        })
-
-        interaction.channel.permissionOverwrites.set(permissionsArray)
-    })
-
-
-    //COMMAND WAY
-    client.on("interactionCreate",(interaction) => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "reopenTicket1") return
-
-        interaction.deferUpdate()
-        interaction.message.edit({components:[reopenBar1]})
-
-    })
-
-    client.on("interactionCreate",(interaction) => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "reopenTicketFalse1") return
-
-        interaction.deferUpdate()
-        interaction.message.edit({components:[reopenCommandBar]})
-
-    })
-
-    client.on("interactionCreate",(interaction) => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "reopenTicketTrue1") return
-
-        interaction.deferUpdate()
-        
-        const embed = new discord.EmbedBuilder()
-            .setColor(config.main_color)
-            .setTitle(":unlock: "+l.messages.reopenTitle+" :unlock:")
-            .setDescription(l.messages.reopenDescription)
-
-        interaction.message.edit({content:null,embeds:[embed],components:[closeRowNormal]})
-
-        log("system","re-opened a ticket",[{key:"ticket",value:interaction.channel.name},{key:"user",value:interaction.user.tag}])
-
-
-        var permissionsArray = []
-
-        //set everyone allowed
-        if (config.system['has@everyoneaccess']){
-            var everyoneAllowPerms = [pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
-            var everyoneDenyPerms = []
-        }else{
-            var everyoneAllowPerms = []
-            var everyoneDenyPerms = [pfb.ViewChannel]
-        }
-        permissionsArray.push({
-            id:interaction.guild.roles.everyone,
-            type:"role",
-            allow:everyoneAllowPerms,
-            deny:everyoneDenyPerms
-        })
-
-        interaction.channel.permissionOverwrites.cache.forEach((p) => {
-            if (p.type == "member"){
-                permissionsArray.push({
-                    id:p.id,
-                    type:"member",
-                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
-                    deny:[]
-                })
-            }
-        })
-
-        interaction.channel.permissionOverwrites.set(permissionsArray)
-
-        //getID & send DM
-        interaction.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-
-            const id = firstmsg.embeds[0].author.name
-
-            if (!id) return false
-
-            try{
-                if (config.system.enable_DM_Messages){
-                    interaction.member.send({embeds:[bot.errorLog.custom(l.messages.reopenTicketDmTitle,l.messages.reopenTicketDmDescription,":ticket:",config.main_color)]})
-                }
-            }
-            catch{log("system","can't send DM to member, member doesn't allow dm's")}
-        })
-    })
-}

core/transcript.js

@@ -18,10 +18,11 @@ const getUserInfo = (channel) => {
         }
         channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type")
 
-            const id = firstmsg.embeds[0].author.name ? firstmsg.embeds[0].author.name : false
+            const id = hiddendata.data.find(d => d.key == "openerid").value
 
             result.ticketopener.id = id
 
@@ -44,10 +45,12 @@ const getUserInfo = (channel) => {
 
 exports.createTranscript = async (messagecollection,channel) => {
     const ticketuserdata = await getUserInfo(channel)
+
+    require("./api/modules/events").onTranscriptCreation(messagecollection,channel,channel.guild,new Date())
     try {
         const cd = new Date()
         const months = ["January","February","March","April","May","June","July","August","September","October","November","December"]
-        const dateString = cd.getDate()+" "+months[cd.getMonth()-1]+" "+cd.getFullYear()+" - "+cd.getSeconds()+":"+cd.getMinutes()+":"+cd.getHours()
+        const dateString = cd.getDate()+" "+months[cd.getMonth()-1]+" "+cd.getFullYear()+" - "+cd.getHours()+":"+cd.getMinutes()+":"+cd.getSeconds()
         const filearray = ["open ticket transcript:\ntranscript creation: "+dateString+"\nticket name: "+ticketuserdata.ticketname+"\nticket opener: "+ticketuserdata.ticketopener.name,"\nTRANSCRIPT START:"]
 
         messagecollection.reverse()
@@ -57,8 +60,8 @@ exports.createTranscript = async (messagecollection,channel) => {
 
             if (msg.content){var content = msg.content}else{var content = "*empty message*"}
 
-            const msgstats = "files: "+msg.attachments.size+" | embeds: "+msg.embeds.length+" | isbot: "+msg.author.bot
-            filearray.push("["+timestamp.getDate()+"/"+timestamp.getMonth()+"/"+timestamp.getFullYear()+" | "+timestamp.getHours()+":"+timestamp.getMinutes()+":"+timestamp.getSeconds()+" | "+msg.author.tag+" ] ["+msgstats+"]\n"+content+"\n")
+            const msgstats = "files: "+msg.attachments.size+", embeds: "+msg.embeds.length
+            filearray.push("["+timestamp.getDate()+"/"+timestamp.getMonth()+"/"+timestamp.getFullYear()+", "+timestamp.getHours()+":"+timestamp.getMinutes()+":"+timestamp.getSeconds()+"|"+msg.author.tag+"] ["+msgstats+"]\n"+content+"\n")
         })
 
         if (filearray.length < 2) filearray.push("transcript is empty")

core/utils/configParser.js

@@ -0,0 +1,187 @@
+const bot = require("../../index")
+const config = bot.config
+const l = bot.language
+
+//TYPEDEFS:
+//==================
+
+//OTTicketOptions
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color: "red"|"green"|"blue"|"gray",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, closedCategory:{enable:Boolean,id:String}}} OTTicketOptions */
+
+//OTRoleOptions
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",enableDmOnOpen:Boolean}} OTRoleOptions */
+
+//OTWebsiteOptions
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",url:String}} OTWebsiteOptions */
+
+
+//OTConfigMessage
+/**@typedef {{id: string, name: string, description: string, dropdown: boolean, enableFooter: boolean, footer: string, enableThumbnail: boolean, thumbnail: string, enableCustomColor: boolean, color: string, options: string[], other:{enableTicketExplaination: boolean, enableMaxTicketsWarning: boolean, customDropdownPlaceholder:{enable:Boolean,text:String}, customCategoryText:{enable:Boolean,text:String}, embedTitleURL:{enable:Boolean,url:String} } }} OTConfigMessage*/
+
+//StringOptions
+/**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDmOnOpen"|"ticketmessage"|"thumbnail"|"closedCategory"} OTTicketStringOptions */
+/**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"roles"|"mode"|"enableDmOnOpen"} OTRoleStringOptions */
+/**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"url"} OTWebsiteStringOptions */
+
+//FUNCTIONS:
+//==================
+
+/** @param {String} id the id of the embed @returns {OTConfigMessage}*/
+exports.getConfigMessage = (id) => {
+    var returned = config.messages.find(a => a.id == id)
+    if (returned){
+        return returned
+    }
+    var result = config.messages[0]
+    if (!result){
+        throw new Error("'messages' object in config.json is empty")
+        return
+    }
+    return result
+}
+
+/**
+ * 
+ * @param {String} id 
+ * @param {Boolean} withoutOTnewT
+ * @returns {OTTicketOptions|false}
+ */
+ exports.getTicketById = (id,withoutOTnewT) => {
+    var result = false
+    if (withoutOTnewT){
+        config.options.forEach((option) => {
+            if (option.id == id && option.type == "ticket"){
+                result = option
+            }
+        })
+    }else{
+        config.options.forEach((option) => {
+            if ("OTnewT"+option.id == id && option.type == "ticket"){
+                result = option
+            }
+        })
+    }
+    return result
+}
+
+/**
+ * 
+ * @param {String} id 
+ * @param {Boolean} withoutOTnewR
+ * @returns {OTRoleOptions|false}
+ */
+ exports.getRoleById = (id,withoutOTnewR) => {
+    var result = false
+    if (withoutOTnewR){
+        config.options.forEach((option) => {
+            if (option.id == id && option.type == "role"){
+                result = option
+            }
+        })
+    }else{
+        config.options.forEach((option) => {
+            if ("OTnewR"+option.id == id && option.type == "role"){
+                result = option
+            }
+        })
+    }
+    return result
+}
+
+/**
+ * 
+ * @param {String} id 
+ * @returns {OTWebsiteOptions|false}
+ */
+ exports.getWebsiteById = (id) => {
+    var result = false
+    config.options.forEach((option) => {
+        if (option.id == id && option.type == "website"){
+            result = option
+        }
+    })
+    return result
+}
+
+/**
+ * @param {OTTicketStringOptions} value 
+ * @returns {String[]}
+ */
+exports.getTicketValuesArray = (value,idWithoutOTnewT) => {
+    var result = []
+    const prefix = idWithoutOTnewT ? "" : "OTnewT"
+    config.options.forEach((opt) => {
+        if (opt.type == "ticket"){
+            if (value == "id"){
+                result.push(prefix+opt[value])
+            }else{
+                result.push(opt[value])
+            }
+        }
+     })
+    return result
+}
+
+/**
+ * @param {OTRoleStringOptions} value 
+ * @returns {String[]}
+ */
+ exports.getRoleValuesArray = (value,idWithoutOTnewR) => {
+    var result = []
+    const prefix = idWithoutOTnewR ? "" : "OTnewR"
+    config.options.forEach((opt) => {
+        if (o.type == "role"){
+            if (value == "id"){
+                result.push(prefix+opt[value])
+            }else{
+                result.push(opt[value])
+            }
+        }
+     })
+    return result
+}
+
+/**
+ * @param {OTWebsiteStringOptions} value 
+ * @returns {String[]}
+ */
+ exports.getWebsiteValuesArray = (value) => {
+    var result = []
+    config.options.forEach((opt) => {
+        if (o.type == "website"){
+                result.push(opt[value])
+        }
+     })
+    return result
+}
+
+/**@type {OTTicketOptions} */
+this.ticketType = {}
+
+/**@type {OTRoleOptions} */
+this.roleType = {}
+
+/**@type {OTWebsiteOptions} */
+this.websiteType = {}
+
+/**@type {OTConfigMessage} */
+this.messageType = {}
+
+
+//OTAllOptions
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, url:String, closedCategory:{enable:Boolean,id:String}}} OTAllOptions */
+
+/**
+ * 
+ * @param {String} id 
+ * @returns {Boolean}
+ */
+ exports.optionExists = (id) => {
+    var result = false
+    config.options.forEach((option) => {
+        if (option.id == id){
+            result = true
+        }
+    })
+    return result
+}

core/utils/getButton.js

@@ -1,7 +1,6 @@
 const discord = require("discord.js")
 const bot = require("../../index")
 const config = bot.config
-const getoptions = require("../getoptions")
 const l = bot.language
 
 /**@returns {"DANGER"|"SUCCESS"|"PRIMARY"|"SECONDARY"} */
@@ -37,7 +36,7 @@ exports.getButton = (id) => {
     if (!option) return false
     if (option.type == "ticket"){
         var button = new discord.ButtonBuilder()
-            .setCustomId("newT"+option.id)
+            .setCustomId("OTnewT"+option.id)
             .setDisabled(false)
             .setStyle(getColor(option.color))
         
@@ -81,7 +80,7 @@ exports.rawButtonData = class {
         this.type = ""
 
         this.color = ""
-        this.enableDMMessage = true
+        this.enableDmOnOpen = true
         this.url = ""
         this.roles = ["",""]
         this.mode = ""

core/utils/getDropdown.js

@@ -0,0 +1,63 @@
+const discord = require("discord.js")
+const bot = require("../../index")
+const config = bot.config
+const l = bot.language
+
+const configParser = require("./configParser")
+/**
+ * 
+ * @param {String[]} ids
+ * @param {String|undefined|false} placeholder
+ * @returns {discord.StringSelectMenuBuilder|false}
+ */
+exports.getDropdown = (ids,placeholder) => {
+    const dropdown = new discord.StringSelectMenuBuilder()
+        .setCustomId("OTdropdownMenu")
+        .setDisabled(false)
+        .setMaxValues(1)
+        .setMinValues(1)
+        .setPlaceholder(placeholder || l.messages.chooseATicket)
+        .addOptions(
+            new discord.SelectMenuOptionBuilder()
+                .setDefault(true)
+                .setLabel(placeholder || l.messages.chooseATicket)
+                .setValue("OTChooseTicket")
+        )
+        
+    ids.forEach((id) => {
+        const option = configParser.getTicketById(id,true)
+        const roleoption = configParser.getRoleById(id,true)
+        if (option){
+            const selectComponent = new discord.SelectMenuOptionBuilder()
+            .setDefault(false)
+            .setValue("OTnewT"+option.id)
+
+            if (!option.label && !option.icon){
+                selectComponent.setLabel("OT ERROR: no description/emoji")
+            }else{
+                if (option.label) selectComponent.setLabel(option.label)
+                if (option.icon) selectComponent.setEmoji(option.icon)
+            }
+
+            dropdown.addOptions(selectComponent)
+
+        }else if (roleoption){
+            const selectComponent = new discord.SelectMenuOptionBuilder()
+            .setDefault(false)
+            .setValue("OTnewR"+roleoption.id)
+
+            if (!roleoption.label && !roleoption.icon){
+                selectComponent.setLabel("OT ERROR: no description/emoji")
+            }else{
+                if (roleoption.label) selectComponent.setLabel(roleoption.label)
+                if (roleoption.icon) selectComponent.setEmoji(roleoption.icon)
+            }
+
+            dropdown.addOptions(selectComponent)
+        }
+        
+    })
+    
+
+    return dropdown
+}

core/utils/getEmbed.js

@@ -1,8 +1,8 @@
 const discord = require('discord.js')
-const bot = require('../index')
+const bot = require('../../index')
 const client = bot.client
 const config = bot.config
-const getButton = require("./utils/getButton")
+const getButton = require("./getButton")
 const l = bot.language
 
 /**
@@ -16,7 +16,7 @@ const l = bot.language
 exports.createEmbed = (id) => {
     //-----------------------------------
     //general importing
-    const data = require("./utils/getTicketMessages").getTicketMessage(id)
+    const data = require("./configParser").getConfigMessage(id)
     /**@type {discord.ButtonBuilder[]}*/
     var buttons = []
     /**@type {getButton.rawButtonData[]} */
@@ -33,14 +33,22 @@ exports.createEmbed = (id) => {
     //-----------------------------------
     //create the embed
     const embed = new discord.EmbedBuilder()
-        .setColor(data.color)
         .setTitle(data.name)
     if (data.enableFooter) embed.setFooter({text:data.footer})
     if (data.enableThumbnail) embed.setThumbnail(data.thumbnail)
 
+    if (data.enableCustomColor){
+        embed.setColor(data.color)
+    }else{
+        embed.setColor(config.main_color)
+    }
+
+    if (data.other.embedTitleURL.enable) embed.setURL(data.other.embedTitleURL)
+
     var description = data.description
-    if (data.enableTicketExplaination){
-        description = description+"\n\n__"+l.messages.chooseCategory+"__\n"
+    if (data.other.enableTicketExplaination){
+        const chooseCategoryMSG = data.other.customCategoryText.enable ? data.other.customCategoryText.text : l.messages.chooseCategory
+        description = description+"\n\n__"+chooseCategoryMSG+"__\n"
 
         var ticketExplainations = []
         buttonData.forEach((button) => {
@@ -51,35 +59,49 @@ exports.createEmbed = (id) => {
         description = description+ticketExplainations.join("\n\n")
     }
 
-    if (data.enableMaxTicketsWarning){
+    if (data.other.enableMaxTicketsWarning){
         description = description+"\n\n"+l.commands.maxTicketWarning.replace("{0}",config.system.max_allowed_tickets)
     }
 
-    embed.setDescription(description)
-    //-----------------------------------
+    if (description) embed.setDescription(description)
 
     //-----------------------------------
-    //create the components
-    var AmountOfRows = Math.ceil(buttons.length / 4)
-    var currentRow = 0
 
-    /**
-     * @type {discord.MessageActionRow[]}
-     */
-    var componentRows = []
 
-    for (let i = AmountOfRows; i > 0; i--){
+    //-----------------------------------
+    //create the components IF DROPDOWN IS FALSE
+    if (!data.dropdown){
+        var AmountOfRows = Math.ceil(buttons.length / 4)
+        var currentRow = 0
 
-        componentRows.push(new discord.ActionRowBuilder())
-    }
+        /**
+         * @type {discord.MessageActionRow[]}
+         */
+        var componentRows = []
 
-    buttons.forEach((button,index) => {
-        componentRows[currentRow].addComponents([button])
+        for (let i = AmountOfRows; i > 0; i--){
 
-        if (index == 3 || index == 7 ||  index == 11 ||  index == 15 ||  index == 19 ||  index == 23 ||  index == 27 ||  index == 31 ||  index == 35 ||  index == 39){
-            currentRow = currentRow + 1
+            componentRows.push(new discord.ActionRowBuilder())
         }
-    })
+
+        buttons.forEach((button,index) => {
+            componentRows[currentRow].addComponents([button])
+
+            if (index == 3 || index == 7 ||  index == 11 ||  index == 15 ||  index == 19 ||  index == 23 ||  index == 27 ||  index == 31 ||  index == 35 ||  index == 39){
+                currentRow = currentRow + 1
+            }
+        })
+
+    //create the component IF DROPDOWN is true
+    }else{
+        const ids = data.options
+        const customPlaceholder = data.other.customDropdownPlaceholder.enable ? data.other.customDropdownPlaceholder.text : false
+        const dropdown = require("./getDropdown").getDropdown(ids,customPlaceholder)
+        var componentRows = [
+            new discord.ActionRowBuilder()
+                .setComponents(dropdown)
+        ]
+    }
     //-----------------------------------
 
 
@@ -90,7 +112,4 @@ exports.createEmbed = (id) => {
      */
     const returnedData = {embed:embed,componentRows:componentRows}
     return returnedData
-}
-
-
-this.createEmbed()
+}

core/utils/getTicketMessages.js

@@ -1,16 +0,0 @@
-const bot = require("../../index")
-const config = bot.config
-const l = bot.language
-
-exports.getTicketMessage = (input) => {
-    var returned = config.messages.find(a => a.id == input)
-    if (returned){
-        return returned
-    }
-    var result = config.messages[0]
-    if (!result){
-        throw new Error("'messages' object in config.json is empty")
-        return
-    }
-    return result
-}

core/utils/hiddendata.js

@@ -0,0 +1,66 @@
+
+/**@typedef {{type:String,data:[{key:String,value:String}]}} hiddenData */
+
+/**
+ * 
+ * @param {String} messageContent 
+ * @returns {hiddenData}
+ */
+
+exports.readHiddenData = (messageContent) => {
+    //ticketdata//type:123|userid:456)
+    const rawhidden = messageContent.split("[ ](OTDATA|")[1]
+    const rawhidden2 = rawhidden.split("//")
+
+    const datatype = rawhidden2[0]
+    var rawhiddendata = rawhidden2[1]
+    var rawhiddendataArray = rawhiddendata.split("")
+    rawhiddendataArray.pop()
+
+    rawhiddendata = rawhiddendataArray.join("")
+
+    const splittedData = rawhiddendata.split("|")
+
+    const resultData = []
+    splittedData.forEach((data) => {
+        //   type:123
+        const dataresult = data.split(":")
+
+        resultData.push({key:dataresult[0],value:dataresult[1]})
+    })
+
+    return {type:datatype,data:resultData}
+}
+
+/**
+ * 
+ * @param {String} type 
+ * @param {[{key:String,value:String}]} data 
+ * @returns {String}
+ */
+exports.writeHiddenData = (type,data) => {
+    const dataValues = []
+    data.forEach((d) => {
+        dataValues.push(d.key+":"+d.value)
+    })
+
+    const datastring = dataValues.join("|")
+
+    const result = "[ ](OTDATA|"+type+"//"+datastring+")"
+
+    return result
+}
+
+/**
+ * 
+ * @param {String} description
+ * @returns {{description:String,hiddenData:hiddenData}}
+ */
+exports.removeHiddenData = (description) => {
+    const hiddenData = this.readHiddenData(description)
+
+    const splitted = description.split("[ ](OTDATA")
+    const original = splitted[0]
+
+    return {description:original,hiddenData:hiddenData}
+}

core/utils/liveStatus.js

@@ -0,0 +1,15 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+
+const loadChalk = async () => {
+    return await (await import("chalk")).default
+}
+
+module.exports = async () => {
+    const chalk = await loadChalk()
+    
+    //LIVESTATUS SOON
+}

core/utils/permisssionChecker.js

@@ -0,0 +1,107 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+
+/**
+ * 
+ * @param {String} memberid
+ * @param {String} guildid
+ * @returns {Boolean} has permissions?
+ */
+exports.command = (memberid,guildid) => {
+    const permsmember = client.guilds.cache.find(g => g.id == guildid).members.cache.find(m => m.id == memberid)
+    if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("ManageGuild")){
+        return false
+    }else {return true}
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @returns {Boolean}
+ */
+exports.sendUserNoPerms = (user) => {
+    try {
+        user.send({embeds:[bot.errorLog.noPermsMessage(user)]})
+        return true
+    }catch{
+        return false
+    }
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @returns {Boolean}
+ */
+ exports.sendUserNoTicket = (user) => {
+    try {
+        user.send({embeds:[bot.errorLog.notInATicket]})
+        return true
+    }catch{
+        return false
+    }
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @returns {Boolean}
+ */
+ exports.sendUserNoDelete = (user) => {
+    try {
+        user.send({embeds:[bot.errorLog.noPermsDelete(user)]})
+        return true
+    }catch{
+        return false
+    }
+}
+
+/**
+ * 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.User} user
+ * @returns {Boolean}
+ */
+ exports.sendChannelNoPerms = (channel,user) => {
+    try {
+        channel.send({embeds:[bot.errorLog.noPermsMessage(user)]})
+        return true
+    }catch{
+        return false
+    }
+}
+
+/**
+ * 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.User} user
+ * @returns {Boolean}
+ */
+ exports.sendChannelNoTicket = (channel,user) => {
+    try {
+        channel.send({embeds:[bot.errorLog.notInATicket]})
+        return true
+    }catch{
+        return false
+    }
+}
+
+/**
+ * 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.User} user
+ * @returns {Boolean}
+ */
+ exports.sendChannelNoDelete = (channel,user) => {
+    try {
+        channel.send({embeds:[bot.errorLog.noPermsDelete(user)]})
+        return true
+    }catch{
+        return false
+    }
+}

index.js

@@ -9,49 +9,93 @@
 //   |  \____/  |     |  |             |          |     |  |     \    |
 //   \__________/     |__|             \__________|     |__|      \___|
 
-
-const discord = require('discord.js')
+const discord = require("discord.js")
 const fs = require('fs')
 const {GatewayIntentBits,Partials} = discord
-const client = new discord.Client({
-    intents:[
-        GatewayIntentBits.DirectMessages,
-        GatewayIntentBits.GuildInvites,
-        GatewayIntentBits.GuildMembers,
-        GatewayIntentBits.GuildMessages,
-        GatewayIntentBits.Guilds,
-        GatewayIntentBits.MessageContent
-    ],
-    partials:[Partials.Channel,Partials.Message]
-})
+const APIBase = require("./core/api/modules/base")
+if (APIBase.embeddedMode){
+    var tempClient = APIBase.clientLocation
+}else{
+    var tempClient = new discord.Client({
+        intents:[
+            GatewayIntentBits.DirectMessages,
+            GatewayIntentBits.GuildInvites,
+            GatewayIntentBits.GuildMembers,
+            GatewayIntentBits.GuildMessages,
+            GatewayIntentBits.Guilds,
+            GatewayIntentBits.MessageContent
+        ],
+        partials:[Partials.Channel,Partials.Message]
+    })
+}
+/**@type {discord.Client} */
+const client = tempClient
 exports.client = client
+client.setMaxListeners(50)
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","created client")
 
-client.setMaxListeners(30)
+var tempconfig = require("./config.json")
+/**@type {Boolean} */
+var isDevConfig = false
 
-if (process.argv[2]){
-    if (process.argv[2].endsWith("d")){
-        var isDev = true
-        console.log("starting in dev mode...")
-    }else{var isDev = false}
-}else{var isDev = false}
+if (process.argv.some((v) => v == "--devconfig")){
+    async function logFLAGS(){
+        const chalk = await (await import("chalk")).default
+        console.log(chalk.blue("[FLAGS] => used dev config instead of normal config"))
+    }; logFLAGS()
+    isDevConfig = true
+    try{
+    tempconfig = require("./devConfig.json")
+    }catch{tempconfig = require("./config.json")}
+}else{
+    tempconfig = require("./config.json")
+}
+if (process.argv.some((v) => v == "--nochecker")){
+    async function logFLAGS(){
+        const chalk = await (await import("chalk")).default
+        console.log(chalk.blue("[FLAGS] => disabled checker.js"))
+    }; logFLAGS()
+}
+if (process.argv.some((v) => v == "--debug")){
+    async function logFLAGS(){
+        const chalk = await (await import("chalk")).default
+        console.log(chalk.blue("[FLAGS] => enabled DEBUG mode"))
+    }; logFLAGS()
+}
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded flags")
 
-exports.developerMode = isDev
+exports.developerConfig = isDevConfig
 const language = require("./core/languageManager").language
 exports.language = language
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded language")
 
-if (isDev){
-    try {
-        var config = require('./devConfig.json')
-    }catch{
-        console.log("devConfig.json not found! Trying the normal config...")
-        var config = require("./config.json")
-    }
-}else{var config = require('./config.json')}
+const config = tempconfig
 exports.config = config
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded config")
+exports.storage = require('./core/dynamicdatabase/storage')
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded storage")
+
 exports.errorLog = require("./core/errorLogSystem")
 const log = this.errorLog.log
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","LOADED LOGGING SYSTEM")
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","switching to new logs")
+this.errorLog.log("debug","loaded new logs")
+
+exports.hiddenData = require("./core/utils/hiddendata")
+this.errorLog.log("debug","loaded hiddendataTM")
+
+exports.embeds = {
+    commands:require("./core/interactionHandlers/embeds/commands")
+}
+exports.buttons = {
+    close:require("./core/interactionHandlers/buttons/close"),
+    firstmsg:require("./core/interactionHandlers/buttons/firstmsg"),
+    verifybars:require("./core/interactionHandlers/buttons/verifyBars")
+}
+this.errorLog.log("debug","loaded buttons & embeds")
 
 client.on('ready',async () => {
+    this.errorLog.log("debug","client logged in")
     var statusSet = false
     const setStatus = (type,text) => {
         if (statusSet == true) return
@@ -65,21 +109,34 @@ client.on('ready',async () => {
         statusSet = true
         log("system","loaded status",[{key:"type",value:type},{key:"text",value:text}])
     }
+    this.errorLog.log("debug","bot status loaded")
 
     const chalk = await (await import("chalk")).default
 
     if (!process.argv[2]){
         console.log(chalk.red("WELCOME TO OPEN TICKET!"))
+        this.errorLog.log("debug","loaded console interface")
         log("info","open ticket ready",[{key:"version",value:require("./package.json").version},{key:"language",value:config.languagefile}])
+        require("./core/utils/liveStatus")()
 
         console.log(chalk.blue("\n\nlogs:")+"\n============")
         if (config.status.enabled){
             setStatus(config.status.type,config.status.text)
         }
 
+        if (fs.existsSync("./storage/slashcmdEnabled.txt")){
+            /**@type {"true"|"false"} */
+            const data = fs.readFileSync("./storage/slashcmdEnabled.txt").toString()
+            if (data === "true"){require("./core/slashSystem/autoSlashUpdate")()}
+        }else{fs.writeFileSync("./storage/slashcmdEnabled.txt","false")}
+
         log("system","bot logged in!")
 
-        await client.guilds.cache.find((g) => g.id == config.server_id).members.fetch()
+        try {
+            await client.guilds.cache.find((g) => g.id == config.server_id).members.fetch()
+        }catch{
+            this.errorLog.log("info","tried to cache user information, failed!")
+        }
         return
     }
 
@@ -91,18 +148,30 @@ client.on('ready',async () => {
 
     if (!process.argv[2].startsWith("slash")){
         console.log(chalk.red("WELCOME TO OPEN TICKET!"))
+        this.errorLog.log("debug","loaded console interface")
         log("info","open ticket ready",[{key:"version",value:require("./package.json").version},{key:"language",value:config.languagefile}])
+        require("./core/utils/liveStatus")()
 
         console.log(chalk.blue("\n\nlogs:")+"\n============")
         if (config.status.enabled){
             setStatus(config.status.type,config.status.text)
         }
+        if (fs.existsSync("./storage/slashcmdEnabled.txt")){
+            /**@type {"true"|"false"} */
+            const data = fs.readFileSync("./storage/slashcmdEnabled.txt").toString()
+            if (data === "true"){require("./core/slashSystem/autoSlashUpdate")()}
+        }else{fs.writeFileSync("./storage/slashcmdEnabled.txt","false")}
 
         log("system","bot logged in!")
 
-        await client.guilds.cache.find((g) => g.id == config.server_id).members.fetch()
+        try {
+            await client.guilds.cache.find((g) => g.id == config.server_id).members.fetch()
+        }catch{
+            this.errorLog.log("info","tried to cache user information, failed!")
+        }
     }else{
         console.log(chalk.red("STARTING IN ")+chalk.blue("SLASH MODE")+chalk.red("..."))
+        this.errorLog.log("debug","slashmode activated")
         console.log("logs:\n================")
         console.log("client logged in...")
         console.log("loading files...")
@@ -113,22 +182,24 @@ client.on('ready',async () => {
             console.log(chalk.green("switching to slashDisable.js"))
             require("./core/slashSystem/slashDisable")()
         }else{
-            console.log(chalk.red("Internal Error: unknown slash mode!"))
+            console.log(chalk.red("[SLASH CMD MANAGER]: unknown slash mode!"))
             process.exit(1)
         }
     }
-})
 
-if (!isDev){
-    require("./core/checker").checker()
-}
+    //load plugins
+    require("./core/api/pluginlauncher")()
+    this.errorLog.log("debug","loading plugins")
+})
+if (!require("./core/api/api.json").disable.checkerjs.all) require("./core/checker").checker()
+    this.errorLog.log("debug","loading checker.js")
+    this.errorLog.log("debug","checking config...")
 
 if (process.argv[2] && process.argv[2].startsWith("slash")){
     //do nothing
 }else{
-    var storage = require('./core/dynamicdatabase/storage')
-    exports.storage = storage
 
+    this.errorLog.log("debug","LOADING COMMANDS")
     //commands
     require('./commands/ticket')()
     require("./commands/help")()
@@ -138,24 +209,40 @@ if (process.argv[2] && process.argv[2].startsWith("slash")){
     require("./commands/add")()
     require("./commands/remove")()
     require("./commands/reopen")()
+    require("./commands/claim")()
+    require("./commands/unclaim")()
 
+    this.errorLog.log("debug","LOADING CORE")
     //core
-    require('./core/ticketOpener')()
-    require("./core/ticketCloser").runThis()
-    require("./core/closebuttons")()
+    require('./core/ticketActions/ticketOpener')()
     require("./core/reactionRoles")()
-    require("./core/ticketReopener")()
 
+    this.errorLog.log("debug","LOADING INTERACTION HANDLERS")
+    //InteractionHandlers
+    require("./core/interactionHandlers/handlers/handlers")()
+
+    //require("./test")()
 }
 
+this.errorLog.log("debug","loading api")
+const APIEvents = require("./core/api/modules/events")
+const APIConfig = require("./core/api/api.json")
+
 const debugLog = (debugString) => {
+    if (!APIConfig.disable.debug.all && !APIConfig.disable.debug.debuglogs){
     const content = fs.existsSync("./openticketdebug.txt") ? fs.readFileSync("./openticketdebug.txt").toString() : "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="
     fs.writeFileSync("./openticketdebug.txt",content+"\nDEBUG: "+debugString)
+    }
+    this.errorLog.clearDebugFile()
 }
 const errorLog = (errorString,stack) => {
+    if (!APIConfig.disable.debug.all){
     const content = fs.existsSync("./openticketdebug.txt") ? fs.readFileSync("./openticketdebug.txt").toString() : "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="
     fs.writeFileSync("./openticketdebug.txt",content+"\nERROR: "+errorString+" STACK: "+stack)
+    }
+    this.errorLog.clearDebugFile()
 }
+this.errorLog.log("debug","OT error system loaded successfully")
 
 client.on("debug", async (message) => {
     if (message.startsWith("Provided token:")){
@@ -169,6 +256,9 @@ process.on("uncaughtException",async (error,origin) => {
     const chalk = await (await import("chalk")).default
     console.log(chalk.red("\nOPEN TICKET ERROR: ")+error+"\n"+chalk.green("\nCreate a ticket in our support server for more information!\nIf you do this, you might help us to avoid a future bug!\n"))
     errorLog(error.name+": "+error.message+" | origin: "+origin,error.stack)
+
+    APIEvents.onError(error.name+": "+error.message,new Date())
 })
 
-client.login(config.auth_token)
+if (!APIBase.embeddedMode) client.login(config.auth_token)
+this.errorLog.log("debug","login with token")

language/arabic.json

@@ -1,80 +1,83 @@
 {
-    "errors":{
-        "missingArgsTitle":"حجج باطلة",
-        "missingArgsDescription":"حجة مفقودة",
-        "noPermsTitle":"ليس لديك إذن",
-        "noPermsDescription":"ليس لديك إذن لاستخدام هذا\nأنت بحاجة إلى إذن 'ADMINISTRATOR' أو أن تكون في قائمة الأدوار المسموح بها!",
-        "chooseFromListTitle":"بطاقة التعريف غير صالحة",
-        "chooseFromListDescription":"اختر أحد المعرفات أدناه:",
-        "boterror":"مشكلة في الروبوت",
-        "notInTicketTitle":"أنت لست في تذكرة!",
-        "notInTicketDescription":"هذا الأمر لا يعمل خارج التذاكر!",
-        "ticketDoesntExist":"هذه التذكرة لم تعد موجودة!",
-        "roleDoesntExist":"هذا الدور لم يعد موجودًا!",
-        "anotherOption":"هذا الخيار ليس تذكرة بل نوع آخر!",
-        "maxAmountTitle":"بلغ الحد الأقصى!",
-        "maxAmountDescription":"لقد وصلت إلى الحد الأقصى لعدد التذاكر المسموح بها!\nلذلك لا يمكنك إنشاء واحدة جديدة!",
-        "somethingWentWrong":"هناك خطأ ما!**\nالرجاء المحاولة مرة أخرى!",
-        "somethingWentWrongTranscript":"حدث خطأ ما أثناء كتابة النص!**\nالرجاء المحاولة مرة أخرى!"
-    },
-    "commands":{
-        "userAddedTitle":"تمت إضافة المستخدم!",
-        "userAddedDescription":"{0} يضاف إلى هذه التذكرة!",
-        "userRemovedTitle":"تمت إزالة المستخدم!",
-        "userRemovedDescription":"{0} تمت إزالته من هذه التذكرة!",
+  "errors": {
+    "missingArgsTitle": "قيمة غير صالحة!",
+    "missingArgsDescription": "قيمة مفقودة",
+    "noPermsTitle": "ليس لديك برمشنات !",
+    "noPermsDescription": "أنت بحاجة الى برمشن `ADMINISTRATOR` او أن تكون في قائمة المسموح بهم!",
+    "noPermsDelete": "فقط الإداريين يمكنهم حذف التكت!",
+    "chooseFromListTitle": "Invalid ID",
+    "chooseFromListDescription": "قم بأختيار أحد من الأيديات من الأسفل:",
+    "boterror": "خلل في البوت !",
+    "notInTicketTitle": "انت لست في تكت!",
+    "notInTicketDescription": "هذا الأمر لا يعمل خارج التكت!",
+    "ticketDoesntExist": "هذا التكت لم يعد فعال!",
+    "roleDoesntExist": "خطاً ,لم تعد الرتبة موجوده!",
+    "anotherOption": "هذا الخيار ليس التكت و لكنه شيء أخر!",
+    "maxAmountTitle": "خطأ , تم الوصول الى الحد الأقصى!",
+    "maxAmountDescription": "لقد وصلت الى الحد الأقصى لعدد التكتات المسموحة بها!\nSo لا يمكنك فتح واحدة أخرى!",
+    "somethingWentWrong": "**هناك خطاً!**\nأعد المحاولة لاحقاً!",
+    "somethingWentWrongTranscript": "هناك خطاً في محاولة طبع التكت!**\nأعد المحاولة لاحقاً!"
+  },
+  "commands": {
+    "userAddedTitle": "تم أضافة {0} من المستخدمين في التكت!",
+    "userRemovedTitle": "تم أزالة {0} من المستخدمين من التكت!",
+    "renameTitle": "تم تغيير أسم التكت الى {0}!",
+    "closeTitle": "تم أغلاق التكت!",
+    "deleteTitle": " جاري حذف التكت...",
+    "reopenTitle": "إعادة فتح التكت!",
+    "claimTitle":"This ticket is now claimed to {0}",
+    "unclaimTitle":"This ticket isn't claimed anymore!",
 
-        "renameTitle":"تم تغيير الاسم!",
-        "renameWarning":"تحذير: يمكنك فقط تغيير اسم القناة مرتين في الدقيقة!\n(هذا يرجع إلى حدود معدل الخلاف)",
+    "ticketWarning": "هذا الأمبد موجود بالفعل في الرسالة بالأسفل!",
+    "maxTicketWarning": "**تحذير:** _يمكنك فقط فتح {0} تكت في الوقت!_"
+  },
+  "helpMenu": {
+    "title": "الأوامر المتاحة:",
+    "header1": "**أذهب الى {0} لإنشاء تذكرة!**\n\n",
+    "header2": "**قم بكتابة أمر `/new` او `/ticket` لفتح تكت!**\n\n",
 
-        "closeTitle":"أغلق هذه التذكرة!",
-        "closeDescription":"يمكنك إغلاق هذه التذكرة بالضغط على الزر أدناه!",
-        "deleteTitle":"احذف هذه التذكرة!",
-        "deleteDescription":"يمكنك حذف هذه التذكرة بالضغط على الزر أدناه!",
-        "reopenTitle":"أعد فتح هذه التذكرة!",
-        "reopenDescription":"يمكنك إعادة فتح هذه التذكرة بالضغط على الزر أدناه!",
+    "msgCmd": "أنشاء أيمبد مع الأزرار. (الأداريين فقط)",
+    "renameCmd": "إعادة تسمية التكت. (بدون مسافات)",
+    "closeCmd": "أغلاق التكت.",
+    "deleteCmd": "حذف التكت.",
+    "addCmd": "إضافة مستخدم الى التكت.",
+    "removeCmd": "إزالة مستخدم من التكت.",
+    "reopenCmd": "إعادة فتح تكت بعد إغلاقة."
+  },
+  "buttons": {
+    "close": "إغلاق التكت",
+    "delete": "حذف التكت",
+    "reopen": "إعادة فتح التكت",
+    "sendTranscript": "طبع التكت",
+    "closeWithReason":"close with reason"
+  },
+  "messages": {
+    "reopenTitle": "تم إعادة فتح التكت بنجاح!",
+    "reopenDescription": "لا تتردد في فتح التكت مرة أخرى , حظاً موفقاً!",
+    "closedTitle": "تم إغلاق التكت!",
+    "closedDescription": "فقط الأداريين يمكنهم التحدث في هذا التكت الأن!\n\n*أضغط على الزر بالأسفل لحذف التكت او إعادة فتحة مجدداً!*",
+    "createdTitle": "تم إنشاء تكت!",
+    "createdDescription": "تم أنشاء تكت , قم بأنتظار الدعم في الطريق!",
 
-        "ticketWarning":"التضمين في الرسالة أدناه!",
-        "maxTicketWarning":"**تحذير:** _يمكنك فقط إنشاء ملفات {0} تذكرة في كل مرة!_"
-    },
-    "helpMenu":{
-        "title":"قائمة التعليمات:",
-        "header1":"**اذهب إلى {0} لإنشاء تذكرة!**\n\n",
-        "header2":"**قم بتشغيل الأمر `/new` أو `/ticket` لإنشاء تذكرة!**\n\n",
+    "newTicketDmTitle": "تكت جديد!",
+    "closedTicketDmTitle": "تم إغلاق التكت!",
+    "deletedTicketDmTitle": "تم حذف التكت!",
+    "closedTicketDmDescription": "تم أغلاق تذكرتك من قبل إداري",
+    "deletedTicketDmDescription": "تم حذف تذكرتك من قبل إداري!",
+    "reopenTicketDmTitle": "تم إعادة فتح تذكرتك!",
+    "reopenTicketDmDescription": "تم إعادة فتح التكت!",
+    "newTranscriptTitle": "توجد نسخة تكت جديدة هنا!",
+    "hereIsTheTranscript": "هذا هي النسخة:",
 
-        "msgCmd":"تفرخ تضمين مع الأزرار. (المسؤولون فقط)",
-        "renameCmd":"إعادة تسمية تذكرة. (بدون مسافات)",
-        "closeCmd":"أغلق التذكرة.",
-        "deleteCmd":"حذف التذكرة.",
-        "addCmd":"أضف مستخدمًا إلى التذكرة.",
-        "removeCmd":"إزالة مستخدم من التذكرة.",
-        "reopenCmd":"أعد فتح التذكرة بعد إغلاقه."
-    },
-    "buttons":{
-        "close":"إغلاق التذكرة",
-        "delete":"حذف التذكرة",
-        "reopen":"إعادة فتح التذكرة",
-        "sendTranscript":"إرسال ملف النص"
-    },
-    "messages":{
-        "reopenTitle":"أعيد فتح هذه التذكرة!",
-        "reopenDescription":"لا تتردد في التحدث مرة أخرى!",
-        "closedTitle":"أغلقت هذه التذكرة!",
-        "closedDescription":"يمكن للمسؤولين فقط التحدث في هذه التذكرة الآن!\n\n*انقر فوق الزر أدناه لحذف هذه التذكرة أو إعادة فتحها!*",
-        "createdTitle":"تم إنشاء التذكرة!",
-        "createdDescription":"تم إنشاء تذكرتك ، يمكنك اكتشافها عن طريق ping",
+    "chooseCategory": "أختر الكتقاجوري:",
+    "gettingdeleted": "يتم حذف التكت...",
 
-        "newTicketDmTitle":"تذكرة جديدة!",
-        "closedTicketDmTitle":"تم إغلاق التذكرة!",
-        "deletedTicketDmTitle":"تم حذف التذكرة!",
-        "closedTicketDmDescription":"تم إغلاق تذكرتك!",
-        "deletedTicketDmDescription":"تم حذف تذكرتك!",
-        "reopenTicketDmTitle":"أعيد فتح التذكرة!",
-        "reopenTicketDmDescription":"تم إعادة فتح تذكرتك!",
-        "newTranscriptTitle":"نسخة جديدة هنا!",
-        "newTranscriptDescription":"يمكنك العثور على النص في الملف النصي أعلاه!",
-        "hereIsTheTranscript":"هذا هو النص:",
+    "none": "لا يوجد",
+    "reason": "سبب",
 
-        "chooseCategory":"اختر فئة:",
-        "gettingdeleted":"Ticket is getting deleted..."
-    }
+    "deletedby":"deleted by",
+        "closedby":"closed by",
+        "modalreason":"What is the reason for closing this ticket?",
+        "chooseATicket": "Choose a ticket"
+  }
 }

language/custom.json

@@ -3,7 +3,8 @@
         "missingArgsTitle":"Invalid Arguments!",
         "missingArgsDescription":"Missing Argument",
         "noPermsTitle":"No Permissions!",
-        "noPermsDescription":"You don't have the correct roles to run this command!\nYou need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "noPermsDescription":"You need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "noPermsDelete":"Only admins can delete a ticket!",
         "chooseFromListTitle":"Invalid ID",
         "chooseFromListDescription":"Choose one of the id's below:",
         "boterror":"Bot Error!",
@@ -14,30 +15,24 @@
         "anotherOption":"This option is not a ticket but another type!",
         "maxAmountTitle":"Max amount reached!",
         "maxAmountDescription":"You reached the maximum number of tickets allowed!\nSo you can't create a new one!",
-        "somethingWentWrong":"Something went wrong!**\nPlease try again another time!",
+        "somethingWentWrong":"**Something went wrong!**\nPlease try again another time!",
         "somethingWentWrongTranscript":"Something went wrong while making the transcript!**\nPlease try again another time!"
     },
     "commands":{
-        "userAddedTitle":"User Added!",
-        "userAddedDescription":"{0} is added to this ticket!",
-        "userRemovedTitle":"User Removed!",
-        "userRemovedDescription":"{0} is removed from this ticket!",
-
-        "renameTitle":"The name is changed!",
-        "renameWarning":"Warning: you can only change the channel name 2 times per minute!\n(this is due discord rate limits)",
-
-        "closeTitle":"Close this ticket!",
-        "closeDescription":"You can close this ticket by clicking on the button below!",
-        "deleteTitle":"Delete this ticket!",
-        "deleteDescription":"You can delete this ticket by clicking on the button below!",
-        "reopenTitle":"Re-Open this ticket!",
-        "reopenDescription":"You can re-open this ticket by clicking on the button below!",
+        "userAddedTitle":"Added {0} to this ticket!",
+        "userRemovedTitle":"Removed {0} from this ticket!",
+        "renameTitle":"Changed the name to {0}!",
+        "closeTitle":"Closed this ticket!",
+        "deleteTitle":"Deleting this ticket...",
+        "reopenTitle":"Re-Opened this ticket!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
 
         "ticketWarning":"The embed is in the message below!",
         "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
     },
     "helpMenu":{
-        "title":"Help Menu:",
+        "title":"Available Commands:",
         "header1":"**Go to {0} to create a ticket!**\n\n",
         "header2":"**Run the command `/new` or `/ticket` to create a ticket!**\n\n",
 
@@ -53,7 +48,8 @@
         "close":"Close Ticket",
         "delete":"Delete Ticket",
         "reopen":"Re-Open Ticket",
-        "sendTranscript":"Send Transcript File"
+        "sendTranscript":"Transcript",
+        "closeWithReason":"close with reason"
     },
     "messages":{
         "reopenTitle":"Re-Opened this ticket!",
@@ -71,10 +67,17 @@
         "reopenTicketDmTitle":"Ticket Re-opened!",
         "reopenTicketDmDescription":"Your ticket is re-opened!",
         "newTranscriptTitle":"A new transcript is here!",
-        "newTranscriptDescription":"You can find the transcript in the text file above!",
         "hereIsTheTranscript":"Here is the transcript:",
 
         "chooseCategory":"choose a category:",
-        "gettingdeleted":"Ticket is getting deleted..."
+        "gettingdeleted":"Ticket is getting deleted...",
+
+        "none":"none",
+        "reason":"reason",
+
+        "deletedby":"deleted by",
+        "closedby":"closed by",
+        "modalreason":"What is the reason for closing this ticket?",
+        "chooseATicket": "Choose a ticket"
     }
 }

language/czech.json

@@ -0,0 +1,83 @@
+{
+    "errors":{
+        "missingArgsTitle":"Neplatné argumenty",
+        "missingArgsDescription":"Chybí argumenty",
+        "noPermsTitle":"Nemáš práva!",
+        "noPermsDescription":"Nemáš dostatečné práva na tento příkaz!\n Potřebuješ ADMINISTRATOR aby jsi mohl provést příkaz!",
+        "noPermsDelete":"Pouze admin může smazat ticket!",
+        "chooseFromListTitle":"Neplatné ID",
+        "chooseFromListDescription":"Vyber si z těchto ID:",
+        "boterror":"Error!",
+        "notInTicketTitle":"Nejsi v ticketu!",
+        "notInTicketDescription":"Tento příkaz nefunguje mimo tickety!",
+        "ticketDoesntExist":"Tento ticket už bohužel neexistuje!",
+        "roleDoesntExist":"Tato role bohužel neexistuje!",
+        "anotherOption":"Tato možnost není ticket ale něco jiného!",
+        "maxAmountTitle":"Maximální počet ticketů dosažen!",
+        "maxAmountDescription":"Dosáhl jsi maximálního povoleného počtu ticketů!\n Nemůžeš si vytvořit nový!",
+        "somethingWentWrong":"**Něco je špatně**\nProsím zkus to příště znovu!",
+        "somethingWentWrongTranscript":"Něco je špatně s transcriptem!**\nProsím zkus to příště znovu!"
+    },
+    "commands":{
+        "userAddedTitle":"{0} byl přidán do ticketu!",
+        "userRemovedTitle":"{0} byl odebrám z ticketu!",
+        "renameTitle":"Jméno bylo změněno!",
+        "closeTitle":"Zavři tento ticket!",
+        "deleteTitle":"Smaž tento ticket!",
+        "reopenTitle":"Znovu otevři ticket!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
+
+        "ticketWarning":"The embed is in the message below!",
+        "maxTicketWarning":"**Varovaní:** _Můžeš si vytvořit použe {0} ticket(s) v jednu chvíli!_"
+    },
+    "helpMenu":{
+        "title":"Příkazy:",
+        "header1":"**Běž {0} vytvořit si ticket!**\n\n",
+        "header2":"**Použij příkaz `/new` nebo `/ticket` k vytvoření ticketu!**\n\n",
+
+        "msgCmd":"Vytvoř možnost otevírat tickety přes tlačítko. (ADMIN)",
+        "renameCmd":"Přejmenovat ticket. (Žádné mezery)",
+        "closeCmd":"Zavři ticket.",
+        "deleteCmd":"Smaž ticket.",
+        "addCmd":"Přidej člena do ticketu.",
+        "removeCmd":"Odebere člena z ticketu.",
+        "reopenCmd":"Znovu otevři ticket po uzavření."
+    },
+    "buttons":{
+        "close":"Zavři ticket",
+        "delete":"Smaž ticket",
+        "reopen":"Znovu otevři ticket",
+        "sendTranscript":"Odešli log ticketu",
+        "closeWithReason":"close with reason"
+    },
+    "messages":{
+        "reopenTitle":"Ticket znovu otevřen!",
+        "reopenDescription":"Cítím se skvěle že si můžeme zase povídat!",
+        "closedTitle":"Zavřený ticket!",
+        "closedDescription":"Pouze admin team zde může nyní komunikovat!\n\n*Klikni na tlačítko níže pro smazání nebo znovu otevření ticketu!*",
+        "createdTitle":"Ticket vytvořen!",
+        "createdDescription":"Váš tiket je vytvořen, můžete ho zjistit pomocí pingu!",
+
+        "newTicketDmTitle":"Nový ticket!",
+        "closedTicketDmTitle":"Ticket uzavřen!",
+        "deletedTicketDmTitle":"Ticket smazán!",
+        "closedTicketDmDescription":"Tvůj ticket byl uzavřen!",
+        "deletedTicketDmDescription":"Tvůj ticket byl smazán!",
+        "reopenTicketDmTitle":"Ticket znovu otevřen!",
+        "reopenTicketDmDescription":"Tvůj ticket byl znovu otevřen!",
+        "newTranscriptTitle":"Nový log ticketu je zde!",
+        "hereIsTheTranscript":"Zde je log:",
+
+        "chooseCategory":"Vyber kategorii:",
+        "gettingdeleted":"Ticket bude smazán",
+
+        "none":"nic",
+        "reason":"důvod",
+
+        "deletedby":"deleted by",
+        "closedby":"closed by",
+        "modalreason":"What is the reason for closing this ticket?",
+        "chooseATicket": "Choose a ticket"
+    }
+}

language/dutch.json

@@ -1,67 +1,63 @@
 {
     "errors":{
-        "missingArgsTitle":"Ongeldige Argumenten!",
-        "missingArgsDescription":"Geen Argument",
+        "missingArgsTitle":"Onjuiste parameters!",
+        "missingArgsDescription":"Er missen parameters",
         "noPermsTitle":"Geen permissies!",
-        "noPermsDescription":"Je hebt niet de juiste rollen om deze command uit te voeren!\nJe hebt de `ADMINISTRATOR` permissie nodig of je moet in de lijst van toegestane rollen zitten!",
-        "chooseFromListTitle":"Ongeldig ID",
-        "chooseFromListDescription":"Kies een van deze id's:",
+        "noPermsDescription":"Je hebt de `ADMINISTRATOR` permissie nodig of je moet in de lijst van toegestane users staan!",
+        "noPermsDelete":"Alleen admins kunnen een ticket verwijderen!",
+        "chooseFromListTitle":"Onjuist ID",
+        "chooseFromListDescription":"Kies een van de id's hier onder:",
         "boterror":"Bot Error!",
         "notInTicketTitle":"Je bent niet in een ticket!",
         "notInTicketDescription":"Deze command werkt niet buiten tickets!",
         "ticketDoesntExist":"Dit ticket bestaat niet meer!",
         "roleDoesntExist":"Deze rol bestaat niet meer!",
-        "anotherOption":"Deze optie is geen ticket maar een ander type!",
-        "maxAmountTitle":"Max aantal bereikt!",
-        "maxAmountDescription":"Je hebt het maximum aantal openstaande ticket bereikt!\nDus je kan er geen nieuwe maken!",
-        "somethingWentWrong":"Iets ging fout!**\nProbeer een andere keer opnieuw!",
-        "somethingWentWrongTranscript":"Iets ging fout bij het maken van het transcript!**\nProbeer een andere keer opnieuw!"
+        "anotherOption":"Deze optie is niet een ticket, maar een ander type!",
+        "maxAmountTitle":"Maximum numer bereikt!",
+        "maxAmountDescription":"Je hebt het maximum aantal openstaande tickets bereikt!\nDus je kan geen nieuwe meer maken!",
+        "somethingWentWrong":"**Iets ging fout!**\nProbeer een andere keer opnieuw!",
+        "somethingWentWrongTranscript":"Iets ging fout terwijl het transcript gemaakt werd!**\nProbeer een andere keer opnieuw!"
     },
     "commands":{
-        "userAddedTitle":"User Toegevoegd!",
-        "userAddedDescription":"{0} is toegevoegd aan dit ticket!",
-        "userRemovedTitle":"User Verwijderd!",
-        "userRemovedDescription":"{0} is verwijderd van dit ticket!",
-
-        "renameTitle":"De naam is veranderd!",
-        "renameWarning":"Waarschuwing: je kan de kanaalnaam maar 2 keer per minuut veranderen!\n(dit heeft te maken met discord rate limits)",
-
-        "closeTitle":"Sluit dit ticket!",
-        "closeDescription":"Je kan dit ticket sluiten door op de knop hier onder te duwen!",
-        "deleteTitle":"Verwijder dit ticket!",
-        "deleteDescription":"Je kan dit ticket verwijderen door op de knop hier onder te duwen!",
-        "reopenTitle":"Heropen dit ticket!",
-        "reopenDescription":"Je kan dit ticket heropenen door op de knop hier onder te duwen!",
+        "userAddedTitle":"{0} is toegevoegd aan dit ticket!",
+        "userRemovedTitle":"{0} is verwijderd van dit ticket!",
+        "renameTitle":"De naam is veranderd naar {0}!",
+        "closeTitle":"Ticket gesloten!",
+        "deleteTitle":"Ticket aan het verwijderen...",
+        "reopenTitle":"Ticket heropend!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
 
         "ticketWarning":"De embed is in het bericht hier onder!",
-        "maxTicketWarning":"**Waarschuwing:** _Je kan maar {0} ticket(s) tegelijkertijd aanmaken!_"
+        "maxTicketWarning":"**Waarschuwing:** _Je kan maar {0} ticket(s) tegelijkertijd maken!_"
     },
     "helpMenu":{
-        "title":"Help Menu:",
+        "title":"Beschikbare Commands:",
         "header1":"**Ga naar {0} om een ticket te maken!**\n\n",
         "header2":"**Run de command `/new` of `/ticket` om een ticket te maken!**\n\n",
 
-        "msgCmd":"Spawn een embed met knoppen. (admins only)",
+        "msgCmd":"Spawn een embed met knoppen. (alleen admins)",
         "renameCmd":"Hernoem een ticket. (geen spaties)",
         "closeCmd":"Sluit een ticket.",
-        "deleteCmd":"Verwijder een ticket.",
-        "addCmd":"Voeg een user toe aan een ticket.",
+        "deleteCmd":"Verijder een ticket.",
+        "addCmd":"Voeg een user aan een ticket.",
         "removeCmd":"Verwijder een user van een ticket.",
-        "reopenCmd":"Heropen een ticket nadat het gesloten wordt."
+        "reopenCmd":"Heropen een ticket nadat het gesloten is."
     },
     "buttons":{
         "close":"Sluit Ticket",
         "delete":"Verwijder Ticket",
         "reopen":"Heropen Ticket",
-        "sendTranscript":"Stuur Transcript Bestand"
+        "sendTranscript":"Transcript",
+        "closeWithReason":"sluit met reden"
     },
     "messages":{
-        "reopenTitle":"Dit ticket is terug geopend!",
-        "reopenDescription":"Voel vrij om terug te praten!",
-        "closedTitle":"Dit ticket is gesloten!",
-        "closedDescription":"Nu kunnen alleen nog admins praten in dit ticket!\n\n*Klik op de knop hier onder om het ticket terug te openen of te verwijderen!*",
-        "createdTitle":"Ticket Gemaakt!",
-        "createdDescription":"Je ticket is gemaakt, je kan het detecteren bij een ping!",
+        "reopenTitle":"Ticket heropend!",
+        "reopenDescription":"Voel vrij om weer te praten!",
+        "closedTitle":"Ticket gesloten!",
+        "closedDescription":"Alleen admins kunnen nog praten.\n\n*Klik op de knoppen hieronder voor meer acties!*",
+        "createdTitle":"Ticket Aangemaakt!",
+        "createdDescription":"U ticket is gemaakt, je kan het detecteren bij een ping!",
 
         "newTicketDmTitle":"Nieuw Ticket!",
         "closedTicketDmTitle":"Ticket Gesloten!",
@@ -70,11 +66,18 @@
         "deletedTicketDmDescription":"Je ticket is verwijderd!",
         "reopenTicketDmTitle":"Ticket Heropend!",
         "reopenTicketDmDescription":"Je ticket is heropend!",
-        "newTranscriptTitle":"Een nieuw transcript is hier!",
-        "newTranscriptDescription":"Je kan het transcript vinden in het bestand hierboven!",
+        "newTranscriptTitle":"Er is een nieuw transcript!",
         "hereIsTheTranscript":"Hier is het transcript:",
 
         "chooseCategory":"kies een categorie:",
-        "gettingdeleted":"Ticket wordt verwijderd..."
+        "gettingdeleted":"Ticket wordt verwijderd...",
+
+        "none":"geen",
+        "reason":"reden",
+
+        "deletedby":"verwijderd door",
+        "closedby":"gesloten door",
+        "modalreason":"Wat is de reden om dit ticket te sluiten?",
+        "chooseATicket": "Kies een ticket"
     }
 }

language/english.json

@@ -3,7 +3,8 @@
         "missingArgsTitle":"Invalid Arguments!",
         "missingArgsDescription":"Missing Argument",
         "noPermsTitle":"No Permissions!",
-        "noPermsDescription":"You don't have the correct roles to run this command!\nYou need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "noPermsDescription":"You need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "noPermsDelete":"Only admins can delete a ticket!",
         "chooseFromListTitle":"Invalid ID",
         "chooseFromListDescription":"Choose one of the id's below:",
         "boterror":"Bot Error!",
@@ -14,30 +15,24 @@
         "anotherOption":"This option is not a ticket but another type!",
         "maxAmountTitle":"Max amount reached!",
         "maxAmountDescription":"You reached the maximum number of tickets allowed!\nSo you can't create a new one!",
-        "somethingWentWrong":"Something went wrong!**\nPlease try again another time!",
+        "somethingWentWrong":"**Something went wrong!**\nPlease try again another time!",
         "somethingWentWrongTranscript":"Something went wrong while making the transcript!**\nPlease try again another time!"
     },
     "commands":{
-        "userAddedTitle":"User Added!",
-        "userAddedDescription":"{0} is added to this ticket!",
-        "userRemovedTitle":"User Removed!",
-        "userRemovedDescription":"{0} is removed from this ticket!",
-
-        "renameTitle":"The name is changed!",
-        "renameWarning":"Warning: you can only change the channel name 2 times per minute!\n(this is due discord rate limits)",
-
-        "closeTitle":"Close this ticket!",
-        "closeDescription":"You can close this ticket by clicking on the button below!",
-        "deleteTitle":"Delete this ticket!",
-        "deleteDescription":"You can delete this ticket by clicking on the button below!",
-        "reopenTitle":"Re-Open this ticket!",
-        "reopenDescription":"You can re-open this ticket by clicking on the button below!",
+        "userAddedTitle":"Added {0} to this ticket!",
+        "userRemovedTitle":"Removed {0} from this ticket!",
+        "renameTitle":"Changed the name to {0}!",
+        "closeTitle":"Closed this ticket!",
+        "deleteTitle":"Deleting this ticket...",
+        "reopenTitle":"Re-Opened this ticket!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
 
         "ticketWarning":"The embed is in the message below!",
         "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
     },
     "helpMenu":{
-        "title":"Help Menu:",
+        "title":"Available Commands:",
         "header1":"**Go to {0} to create a ticket!**\n\n",
         "header2":"**Run the command `/new` or `/ticket` to create a ticket!**\n\n",
 
@@ -53,7 +48,8 @@
         "close":"Close Ticket",
         "delete":"Delete Ticket",
         "reopen":"Re-Open Ticket",
-        "sendTranscript":"Send Transcript File"
+        "sendTranscript":"Transcript",
+        "closeWithReason":"close with reason"
     },
     "messages":{
         "reopenTitle":"Re-Opened this ticket!",
@@ -71,10 +67,17 @@
         "reopenTicketDmTitle":"Ticket Re-opened!",
         "reopenTicketDmDescription":"Your ticket is re-opened!",
         "newTranscriptTitle":"A new transcript is here!",
-        "newTranscriptDescription":"You can find the transcript in the text file above!",
         "hereIsTheTranscript":"Here is the transcript:",
 
         "chooseCategory":"choose a category:",
-        "gettingdeleted":"Ticket is getting deleted..."
+        "gettingdeleted":"Ticket is getting deleted...",
+
+        "none":"none",
+        "reason":"reason",
+
+        "deletedby":"deleted by",
+        "closedby":"closed by",
+        "modalreason":"What is the reason for closing this ticket?",
+        "chooseATicket": "Choose a ticket"
     }
 }

language/french.json

@@ -1,74 +1,83 @@
 {
     "errors":{
-        "missingArgsTitle":"Arguments invalides !",
+        "missingArgsTitle":"Arguments invalides!",
         "missingArgsDescription":"Argument manquant",
         "noPermsTitle":"Pas de permissions!",
-        "noPermsDescription":"Vous n'avez pas les bons rôles pour exécuter cette commande !\nVous avez besoin de la permission `ADMINISTRATOR` ou d'être dans la liste des rôles autorisés !",
+        "noPermsDescription":"Vous avez besoin de la permission `ADMINISTRATOR` ou être dans la liste des rôles autorisés!",
+        "noPermsDelete":"Seuls les administrateurs peuvent supprimer un ticket!",
         "chooseFromListTitle":"Invalid ID",
         "chooseFromListDescription":"Choisissez l'un des identifiants ci-dessous:",
         "boterror":"Bot Error!",
-        "notInTicketTitle":"Vous n'êtes pas dans un ticket !",
-        "notInTicketDescription":"Cette commande ne fonctionne pas en dehors des tickets !",
-        "ticketDoesntExist":"Ce billet n'existe plus !",
-        "roleDoesntExist":"Ce rôle n'existe plus !",
-        "anotherOption":"Cette option n'est pas un ticket mais un autre type !",
-        "maxAmountTitle":"Montant max atteint !",
-        "maxAmountDescription":"Vous avez atteint le nombre maximum de tickets autorisés !\nVous ne pouvez donc pas en créer un nouveau !",
-        "somethingWentWrong":"Une erreur s'est produite !**\nVeuillez réessayer une autre fois !",
-        "somethingWentWrongTranscript":"Une erreur s'est produite lors de la création de la transcription !**\nVeuillez réessayer une autre fois !"
+        "notInTicketTitle":"Vous n'êtes pas dans un ticket!",
+        "notInTicketDescription":"Cette commande ne fonctionne pas en dehors des tickets!",
+        "ticketDoesntExist":"Ce ticket n'existe plus!",
+        "roleDoesntExist":"Ce rôle n'existe plus!",
+        "anotherOption":"Cette option n'est pas un ticket mais un autre type!",
+        "maxAmountTitle":"Montant maximum atteint!",
+        "maxAmountDescription":"Vous avez atteint le nombre maximum de tickets autorisés!\nVous ne pouvez donc pas en créer un nouveau!",
+        "somethingWentWrong":"**Quelque chose s'est mal passé!**\nVeuillez réessayer une autre fois!",
+        "somethingWentWrongTranscript":"Une erreur s'est produite lors de la création de la transcription!**\nVeuillez réessayer une autre fois!"
     },
     "commands":{
-        "userAddedTitle":"Utilisateur ajouté !",
-        "userAddedDescription":"{0} est ajouté à ce billet !",
-        "userRemovedTitle":"Utilisateur supprimé!",
-        "userRemovedDescription":"{0} est supprimé de ce ticket!",
+        "userAddedTitle":"{0} a été ajouté à ce ticket!",
+        "userRemovedTitle":"Supprimé {0} de ce ticket!",
+        "renameTitle":"Changement du nom en {0}!",
+        "closeTitle":"Fermé ce ticket!",
+        "deleteTitle":"Suppression de ce ticket...",
+        "reopenTitle":"A rouvert ce ticket!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
 
-        "renameTitle":"Le nom est changé !",
-        "renameWarning":"Attention : vous ne pouvez modifier le nom de la chaîne que 2 fois par minute !\n(ceci est dû aux limites du taux de discorde)",
-
-        "closeTitle":"Fermez ce ticket !",
-        "closeDescription":"Vous pouvez fermer ce ticket en cliquant sur le bouton ci-dessous !",
-        "deleteTitle":"Supprimez ce billet !",
-        "deleteDescription":"Vous pouvez supprimer ce ticket en cliquant sur le bouton ci-dessous !",
-        "reopenTitle":"Ré-ouvrez ce ticket !",
-        "reopenDescription":"Vous pouvez rouvrir ce ticket en cliquant sur le bouton ci-dessous !",
-
-        "ticketWarning":"L'intégration est dans le message ci-dessous !",
-        "maxTicketWarning":"**Attention :** _Vous ne pouvez créer que {0} billet(s) à la fois !_"
+        "ticketWarning":"L'intégration est dans le message ci-dessous!",
+        "maxTicketWarning":"**Attention :** _Vous ne pouvez créer que {0} ticket(s) à la fois !_"
     },
     "helpMenu":{
-        "title":"Menu d'aide:",
+        "title":"Commandes disponibles :",
         "header1":"**Allez à {0} pour créer un ticket !**\n\n",
-        "header2":"**Exécutez la commande `/new` ou `/ticket` pour créer un ticket!**\n\n",
+        "header2":"**Exécutez la commande `/new` ou `/ticket` pour créer un ticket !**\n\n",
 
-        "msgCmd":"Créez une intégration avec des boutons. (administrateurs uniquement)",
+        "msgCmd":"Faire apparaître une intégration avec des boutons. (administrateurs uniquement)",
         "renameCmd":"Renommer un ticket. (sans espaces)",
         "closeCmd":"Fermer un ticket.",
         "deleteCmd":"Supprimer un billet.",
         "addCmd":"Ajouter un utilisateur au ticket.",
         "removeCmd":"Supprimer un utilisateur du ticket.",
-        "reopenCmd":"Re-Open a ticket after it was closed."
+        "reopenCmd":"Rouvrir un ticket après sa clôture."
     },
     "buttons":{
         "close":"Fermer le ticket",
         "delete":"Supprimer le billet",
         "reopen":"Billet de réouverture",
-        "sendTranscript":"Envoyer le fichier de transcription"
+        "sendTranscript":"Transcript",
+        "closeWithReason":"fermer avec une raison"
     },
     "messages":{
         "reopenTitle":"A rouvert ce ticket!",
         "reopenDescription":"N'hésitez pas à reparler!",
-        "closedTitle":"Fermé ce ticket",
+        "closedTitle":"Fermé ce ticket!",
         "closedDescription":"Seuls les administrateurs peuvent parler dans ce ticket maintenant !\n\n*Cliquez sur le bouton ci-dessous pour supprimer ou rouvrir ce ticket !*",
         "createdTitle":"Ticket créé !",
         "createdDescription":"Votre ticket est créé, vous pouvez le détecter par un ping !",
 
-        "newTicketDmTitle":"Nouveau ticket!",
+        "newTicketDmTitle":"Nouveau billet!",
+        "closedTicketDmTitle":"Billet fermé!",
+        "deletedTicketDmTitle":"Billet supprimé !",
+        "closedTicketDmDescription":"Votre billet est fermé !",
+        "deletedTicketDmDescription":"Votre billet est supprimé !",
+        "reopenTicketDmTitle":"Billet rouvert!",
+        "reopenTicketDmDescription":"Votre billet est rouvert !",
         "newTranscriptTitle":"Une nouvelle transcription est ici!",
-        "newTranscriptDescription":"Vous pouvez trouver la transcription dans le fichier texte ci-dessus !",
-        "hereIsTheTranscript":"Voici la transcription :",
+        "hereIsTheTranscript":"Voici la transcription :",
 
         "chooseCategory":"choisissez une catégorie:",
-        "gettingdeleted":"Le ticket est en cours de suppression..."
+        "gettingdeleted":"Le ticket est en cours de suppression...",
+
+        "none":"rien",
+        "reason":"raison",
+
+        "deletedby":"supprimé par",
+        "closedby":"fermé par",
+        "modalreason":"Qu’elle est la raison pour fermer ce ticket?",
+        "chooseATicket": "Choisir un ticket"
     }
 }

language/german.json

@@ -53,7 +53,8 @@
         "close":"Ticket schließen",
         "delete":"Ticket löschen",
         "reopen":"Ticket wieder öffnen",
-        "sendTranscript":"Transcript-Datei senden"
+        "sendTranscript":"Transcript-Datei senden",
+        "closeWithReason":"Geschlossen mit dem Grund"
     },
     "messages":{
         "reopenTitle":"Dieses Ticket wiedereröffnet!",
@@ -68,13 +69,18 @@
         "deletedTicketDmTitle":"Ticket löschen!",
         "closedTicketDmDescription":"Ihr Ticket ist geschlossen!",
         "deletedTicketDmDescription":"Ihr Ticket ist gelöscht!",
-        "reopenTicketDmTitle":"Ticket neu Eröffnen!",
-        "reopenTicketDmDescription":"Dein Ticket ist Neu eröffnet!",
         "newTranscriptTitle":"Eine neue Transscript finden Sie hier!",
         "newTranscriptDescription":"Die Abschrift finden Sie in der obigen Textdatei!",
         "hereIsTheTranscript":"Hier ist das Transscript:",
 
         "chooseCategory":"Wähle eine Kategorie:",
-        "gettingdeleted":"Ticket wird gelöscht..."
+
+        "none":"keiner",
+        "reason":"Grund",
+
+        "deletedby":"Gelöscht von",
+        "closedby":"Geschlossen von",
+        "modalreason":"Was ist der Grund?",
+        "chooseATicket": "Wähle ein Ticket"
     }
 }

language/italian.json

@@ -0,0 +1,83 @@
+{
+    "errors":{
+        "missingArgsTitle":"Argomenti non validi!",
+        "missingArgsDescription":"Argomento mancante",
+        "noPermsTitle":"Permessi mancanti!",
+        "noPermsDescription":"Hai bisogno del permesso `ADMINISTRATOR` e essere nella lista dei ruoli accettati!",
+        "noPermsDelete":"Solo gli amministratori possono chiudere un ticket!",
+        "chooseFromListTitle":"ID non valido",
+        "chooseFromListDescription":"Scegli uno degli ID sotto:",
+        "boterror":"Errore del bot!",
+        "notInTicketTitle":"Non sei in un ticket!",
+        "notInTicketDescription":"Questo comando non funziona fuori da un ticket!",
+        "ticketDoesntExist":"Questo ticket non esiste più!",
+        "roleDoesntExist":"Questo ruolo non esiste più!",
+        "anotherOption":"Questa opzione non è di un ticket!",
+        "maxAmountTitle":"Massimo numero raggiunto!",
+        "maxAmountDescription":"Hai raggiunto il massimo numero di ticket consentiti!\nNon puoi crearne altri!",
+        "somethingWentWrong":"**Qualcosa è andato storto!**\nPerfavore riprova un'altra volta!",
+        "somethingWentWrongTranscript":"Qualcosa è andata storta durante la trascrizione!**\nPerfavore riprova un'altra volta!"
+    },
+    "commands":{
+        "userAddedTitle":"Aggiunto {0} al ticket!",
+        "userRemovedTitle":"Rimosso {0} da questo ticket!",
+        "renameTitle":"Cambia il nome in {0}!",
+        "closeTitle":"Chiudo questo ticket!",
+        "deleteTitle":"Eliminando questo ticket...",
+        "reopenTitle":"Ri-Aperto questo ticket!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
+
+        "ticketWarning":"L'embed è nel messaggio sotto!",
+        "maxTicketWarning":"**Attenzione:** _Tu puoi creare solo {0} ticket(s) per volta!_"
+    },
+    "helpMenu":{
+        "title":"Comandi disponibili:",
+        "header1":"**Vai a {0} per creare un ticket!**\n\n",
+        "header2":"**Esegui il comando `/new` o `/ticket` per creare un ticket!**\n\n",
+
+        "msgCmd":"Crea un embed con pulsanti. (solo amministratori)",
+        "renameCmd":"Rinomina un ticket. (senza spazi)",
+        "closeCmd":"Chiudi un ticket.",
+        "deleteCmd":"Elimina un ticket.",
+        "addCmd":"Aggiungi un membro al ticket.",
+        "removeCmd":"Rimuovi un membro dal ticket.",
+        "reopenCmd":"Riapri un ticket dopo averlo chiuso."
+    },
+    "buttons":{
+        "close":"Chiudi il ticket",
+        "delete":"Elimina il ticket",
+        "reopen":"Riapri il ticket",
+        "sendTranscript":"Trascrizione",
+        "closeWithReason":"chiudi con un motivo"
+    },
+    "messages":{
+        "reopenTitle":"Riaperto questo ticket!",
+        "reopenDescription":"Sentiti libero di parlare di nuovo!",
+        "closedTitle":"Chiudo questo ticket!",
+        "closedDescription":"Solo gli amministratori possono parlare in questo ticket ora!\n\n*Clicca sul bottone sotto per chiudere o riaprire questo ticket!*",
+        "createdTitle":"Ticket creato!",
+        "createdDescription":"Il tuo ticket è stato creato, puoi capirlo dal ping!",
+
+        "newTicketDmTitle":"Nuovo ticket!",
+        "closedTicketDmTitle":"Ticket chiuso!",
+        "deletedTicketDmTitle":"Ticket eliminato!",
+        "closedTicketDmDescription":"Il tuo ticket è chiuso!",
+        "deletedTicketDmDescription":"Il tuo ticket è stato eliminato!",
+        "reopenTicketDmTitle":"Ticket riaperto!",
+        "reopenTicketDmDescription":"Il tuo ticket è stato riaperto!",
+        "newTranscriptTitle":"Un nuova trascrizione è qui!",
+        "hereIsTheTranscript":"Qui è la trascrizione:",
+
+        "chooseCategory":"scegli una categoria:",
+        "gettingdeleted":"Il ticket sta per essere chiuso...",
+
+        "none":"nessuno",
+        "reason":"motivo",
+
+        "deletedby":"eliminato da",
+        "closedby":"chiuso da",
+        "modalreason":"Quale'è il motivo per chiudere il ticket?",
+        "chooseATicket": "Scegli un ticket"
+    }
+}

language/portuguese.json

@@ -0,0 +1,83 @@
+{
+    "errors":{
+        "missingArgsTitle":"Argumentos inválidos!",
+        "missingArgsDescription":"Argumento ausente",
+        "noPermsTitle":"Sem permissões!",
+        "noPermsDescription":"Você precisa da permissão `ADMINISTRATOR` ou estar na lista de funções permitidas!",
+        "noPermsDelete":"Somente administradores podem deletar um ticket!",
+        "chooseFromListTitle":"ID inválido",
+        "chooseFromListDescription":"Escolha um dos IDs abaixo:",
+        "boterror":"Erro de bot!",
+        "notInTicketTitle":"Você não está em um ticket!",
+        "notInTicketDescription":"Este comando não funciona fora dos tickets!",
+        "ticketDoesntExist":"Este ticket não existe mais!",
+        "roleDoesntExist":"Esta função não existe mais!",
+        "anotherOption":"Esta opção não é um ticket, mas sim outro tipo!",
+        "maxAmountTitle":"Quantidade máxima atingida!",
+        "maxAmountDescription":"Você atingiu o número máximo de tickets permitidos!\nEntão você não pode criar um novo!",
+        "somethingWentWrong":"**Algo deu errado!**\nPor favor, tente novamente outra vez!",
+        "somethingWentWrongTranscript":"Algo deu errado ao fazer a transcrição!**\nPor favor, tente novamente outra vez!"
+    },
+    "commands":{
+        "userAddedTitle":"Adicionado {0} a este ticket!",
+        "userRemovedTitle":"Removido {0} deste ticket!",
+        "renameTitle":"Mudou o nome para {0}!",
+        "closeTitle":"Fechado este ticket!",
+        "deleteTitle":"Excluindo este ticket...",
+        "reopenTitle":"Reabriu este ticket!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
+
+        "ticketWarning":"A incorporação está na mensagem abaixo!",
+        "maxTicketWarning":"**Cuidado:** _Você só pode criar {0} ticket(s) de cada vez!!_"
+    },
+    "helpMenu":{
+        "title":"Comandos Disponíveis:",
+        "header1":"**Vá para {0} para criar um ticket!**\n\n",
+        "header2":"**Execute o comando `/new` ou `/ticket` para criar um ticket!**\n\n",
+
+        "msgCmd":"Gerar uma incorporação com botões. (somente administradores)",
+        "renameCmd":"Renomear um ticket. (sem espaços)",
+        "closeCmd":"Fechar um ticket.",
+        "deleteCmd":"Excluir um ticket.",
+        "addCmd":"Adicionar um usuário ao ticket.",
+        "removeCmd":"Remover um usuário do ticket.",
+        "reopenCmd":"Reabra um ticket depois que ele foi fechado."
+    },
+    "buttons":{
+        "close":"Fechar Ticket",
+        "delete":"Excluir Ticket",
+        "reopen":"Reabrir Ticket",
+        "sendTranscript":"Transcrição",
+        "closeWithReason":"close with reason"
+    },
+    "messages":{
+        "reopenTitle":"Reabriu este ticket!",
+        "reopenDescription":"Sinta-se à vontade para falar novamente!",
+        "closedTitle":"Fechado este ticket!",
+        "closedDescription":"Somente administradores podem falar neste ticket agora!\n\n*Clique no botão abaixo para excluir ou reabrir este ticket!*",
+        "createdTitle":"Ticket criado!",
+        "createdDescription":"Seu ticket foi criado, você pode detectá-lo com um ping!",
+
+        "newTicketDmTitle":"Novo Ticket!",
+        "closedTicketDmTitle":"Ticket fechado!",
+        "deletedTicketDmTitle":"Ticket excluído!",
+        "closedTicketDmDescription":"Seu ticket está fechado!",
+        "deletedTicketDmDescription":"Seu bilhete foi excluído!",
+        "reopenTicketDmTitle":"Ticket reaberto!",
+        "reopenTicketDmDescription":"Seu ticket foi reaberto!",
+        "newTranscriptTitle":"Uma nova transcrição está aqui!",
+        "hereIsTheTranscript":"Aqui está a transcrição:",
+
+        "chooseCategory":"Escolha a categoria:",
+        "gettingdeleted":"Ticket está sendo deletado...",
+
+        "none":"none",
+        "reason":"reason",
+
+        "deletedby":"deleted by",
+        "closedby":"closed by",
+        "modalreason":"What is the reason for closing this ticket?",
+        "chooseATicket": "Choose a ticket"
+    }
+}

language/romanian.json

@@ -1,80 +1,83 @@
 {
     "errors":{
-        "missingArgsTitle":"Argumente invalide!",
-        "missingArgsDescription":"Argument lipsa",
-        "noPermsTitle":"Nu ai permisiunile necesare!",
-        "noPermsDescription":"Nu ai rolurile necesare!\nAi nevoie de permisiunea `ADMINISTRATOR` sau sa fii in lista rolurilor permise!",
-        "chooseFromListTitle":"ID invalid",
+        "missingArgsTitle":"Argumente Invalide",
+        "missingArgsDescription":"Argument Lipsa",
+        "noPermsTitle":"Nu ai permisiunea necesara!",
+        "noPermsDescription":"Ai nevoie de permisiunea de `ADMINISTRATOR`!",
+        "noPermsDelete":"Doar adminii pot inchide un ticket!",
+        "chooseFromListTitle":"Invalid ID",
         "chooseFromListDescription":"Alege unul dintre id-urile urmatoare:",
         "boterror":"Eroare bot!",
         "notInTicketTitle":"Nu esti intr-un ticket!",
-        "notInTicketDescription":"Aceasta comanda nu functioneaza in afara ticket-urilor!",
+        "notInTicketDescription":"Aceasta comanda nu merge inafara unui ticket!",
         "ticketDoesntExist":"Acest ticket nu mai exista!",
-        "roleDoesntExist":"Acest rol nu mai exista",
-        "anotherOption":"Aceasta optiune nu este un ticket ci doar alt tip!",
-        "maxAmountTitle":"Limita a fost atinsa",
-        "maxAmountDescription":"Ai atins limita maxima de tickete\nNu mai poti creea altele!",
-        "somethingWentWrong":"**Ceva nu a mers bine :(**\nTe rugam sa incerci din nou mai tarziu",
-        "somethingWentWrongTranscript":"**Ceva nu a mers bine in timpul creerii copiei a ticket-ului!**\nTe rugam sa incerci din nou mai tarziu!"
-    }, 
+        "roleDoesntExist":"Acest rol nu mai exista!",
+        "anotherOption":"Aceasta optiune este altceva decat un tip de ticket!",
+        "maxAmountTitle":"Limita atinsa!",
+        "maxAmountDescription":"Ai atins limita de tickets!\nAsa ca nu mai poti creea altele noi!",
+        "somethingWentWrong":"**Ceva nu a mers bine!**\nTe rugam sa incerci mai tarziu!",
+        "somethingWentWrongTranscript":"Ceva nu aa mers bine in timpul creeari transcript-ului!**\nTe rugam sa incerci mai tarziu!"
+    },
     "commands":{
-        "userAddedTitle":"Utilizator adaugat!",
-        "userAddedDescription":"{0} este adaugat la acest ticket!",
-        "userRemovedTitle":"Utilizator eliminat!",
-        "userRemovedDescription":"{0} este eliminat din acest ticket!",
+        "userAddedTitle":"{0} a fost adaugat in acest ticket!",
+        "userRemovedTitle":"{0} a fost scos din acest ticket!",
+        "renameTitle":"Nume schimbat in {0}!",
+        "closeTitle":"Ticket inchis!",
+        "deleteTitle":"Se sterge ticket-ul...",
+        "reopenTitle":"Ticket Re-deschis!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
 
-        "renameTitle":"Numele este schimbat!",
-        "renameWarning":"ATENTIE: poti schimba numele acestui ticket doar de 2 ori pe minut!\n(se datoreaza limitarii discord-ului)",
-
-        "closeTitle":"Inchide acest ticket",
-        "closeDescription":"Poti inchide acest ticket doar apasand butonul de mai jos!",
-        "deleteTitle":"Sterge acest ticket!",
-        "deleteDescription":"Poti sterge acest ticket doar apasand butonul de mai jos",
-        "reopenTitle":"Re-deschide acest ticket!",
-        "reopenDescription":"Poti redeschide acest ticket doar apasand butonul de mai jos!",
-
-        "ticketWarning":"Embed-ul se afla in mesajul de mai jos:",
-        "maxTicketWarning":"**ATENTIE:** _Poti creea doar {0} ticket-e odata!_"
+        "ticketWarning":"Embed-ul se afla in mesajul de mai jos!",
+        "maxTicketWarning":"**Avertizare:** _Poti creea doar {0} tickete active!_"
     },
     "helpMenu":{
-        "title":"Meniu de ajutor:",
-        "header1":"**Deschide {0} pentru a creea un ticket!**\n\n",
+        "title":"Comenzi disponibile:",
+        "header1":"**Mergi la {0} pentru a creea un ticket!**\n\n",
         "header2":"**Ruleaza comanda `/new` ori `/ticket` pentru a creea un ticket!**\n\n",
 
-        "msgCmd":"Afiseaza embed-ul cu tickete. (doar administratorii)",
+        "msgCmd":"Trimite embed-ul cu tickete. (doar admini)",
         "renameCmd":"Redenumeste un ticket. (fara spatii)",
-        "closeCmd":"Redenumeste un ticket ticket.",
-        "deleteCmd":"Sterge un ticket a ticket.",
-        "addCmd":"adauga un utilizator la ticket.",
-        "removeCmd":"Elimina un utilizator de la ticket.",
-        "reopenCmd":"Re-deschide un ticket dupa ce a fost inchis."
+        "closeCmd":"Inchide un ticket.",
+        "deleteCmd":"Sterge un ticket.",
+        "addCmd":"Adauga un utilizator in ticket.",
+        "removeCmd":"Sterge un utilizator din ticket.",
+        "reopenCmd":"Re-deschide un ticket dupa ce a fost deschis."
     },
     "buttons":{
-        "close":"Inchide Ticket-ul",
-        "delete":"Sterge Ticket-ul",
-        "reopen":"Re-deschide Ticket-ul",
-        "sendTranscript":"Trimite copia chat-ului ticket-ului"
+        "close":"Inchide ticket-ul",
+        "delete":"Sterge ticket-ul",
+        "reopen":"Re-deschide un ticket",
+        "sendTranscript":"Transcript",
+        "closeWithReason":"Inchide cu motiv"
     },
     "messages":{
-        "reopenTitle":"Ticket re-deschis",
-        "reopenDescription":"Simte-te comfortabil sa vorbesti din nou!",
-        "closedTitle":"Inchide acest ticket ticket!",
-        "closedDescription":"Doar administratorii pot vorbi in acest ticket de acum!\n\n*Apasa pe butonele de mai jos pentru a inchide/deschide ticket-ul!*",
+        "reopenTitle":"Ticket Re-deschis!",
+        "reopenDescription":"Poti vorbi din nou!",
+        "closedTitle":"Ticket inchis!",
+        "closedDescription":"Doar adminii pot vorbi in acest ticket acum!\n\n*Apasa pe butonul de mai jos pentru a re-deschide ori sterge ticket-ul!*",
         "createdTitle":"Ticket Creat!",
-        "createdDescription":"Ticket-ul tau a fost creat, il poti vedea dupa mentionarea ta!",
+        "createdDescription":"Ticket-ul tau a fost creat, poti sa il vezi in canalul pe care ai fost mentionat!",
 
-        "newTicketDmTitle":"Ticket Nou!",
-        "closedTicketDmTitle":"Ticket închis!",
-        "deletedTicketDmTitle":"Ticket șters!",
-        "closedTicketDmDescription":"Ticket-ul tau este închis!",
-        "deletedTicketDmDescription":"Ticket-ul tau este șters!",
+        "newTicketDmTitle":"Ticket nou!",
+        "closedTicketDmTitle":"Ticket Inchis!",
+        "deletedTicketDmTitle":"Ticket Sters!",
+        "closedTicketDmDescription":"Ticket-ul tau este inchis!",
+        "deletedTicketDmDescription":"Ticket-ul tau este sters!",
         "reopenTicketDmTitle":"Ticket Re-deschis!",
         "reopenTicketDmDescription":"Ticket-ul tau este re-deschis!",
-        "newTranscriptTitle":"O noua copie a ticket-ului este aici!",
-        "newTranscriptDescription":"Poti vedea copia ticket-ului in fisierul .txt de mai sus!",
-        "hereIsTheTranscript":"Aceasta este copia ticket-ului:",
+        "newTranscriptTitle":"Un nou transcript este aici!",
+        "hereIsTheTranscript":"Aici este transcriptul:",
 
         "chooseCategory":"Alege o categorie:",
-        "gettingdeleted":"Ticket-ul se sterge..."
+        "gettingdeleted":"Ticket-ul se sterge...",
+
+        "none":"niciunul",
+        "reason":"Motiv",
+
+        "deletedby":"Sters de",
+        "closedby":"Inchis de",
+        "modalreason":"Care este motivul pentru inchiderea acestui ticket?",
+        "chooseATicket": "Alege un ticket"
     }
 }

language/slashcmds/slash.json

@@ -0,0 +1,139 @@
+{
+    "examples":{
+        "en-GB":"english",
+        "en-US":"english",
+        "nl":"dutch",
+        "ro":"romanian",
+        "de":"german",
+        "cs":"czech",
+        "fr":"french",
+        "es-ES":"spanish",
+        "it":"italian",
+
+        "MISSING":"arabic,portuguese",
+        "NOTAVAILABLE":"arabic,portuguese,czech"
+    },
+    "data":{
+        "help":{
+            "en-GB":"A list of the available commands.",
+            "en-US":"A list of the available commands.",
+            "nl":"Een lijst met de beschikbare commands.",
+            "ro":"O lista a comenzilor disponibile.",
+            "de":"Eine Liste der verfügbaren Befehle.",
+            "cs":"A list of the available commands",
+            "fr":"Une liste des commandes.",
+            "es-ES":"Una lista de los comandos disponibles.",
+            "it":"Una lista di tutti i comandi disponibili."
+        },
+        "message":{
+            "en-GB":"Spawn an embed with buttons.",
+            "en-US":"Spawn an embed with buttons.",
+            "nl":"Spawn een embed met knoppen.",
+            "ro":"Deschide un embed cu butoane.",
+            "de":"Sendet ein Embed mit Knöpfen.",
+            "cs":"Spawn an embed with buttons.",
+            "fr":"Créer un embed avec des boutons.",
+            "es-ES":"Genera un embed con botones.",
+            "it":"Genera un embed con un pulsante."
+        },
+        "close":{
+            "en-GB":"Close a ticket.",
+            "en-US":"Close a ticket.",
+            "nl":"Sluit een ticket",
+            "ro":"Inchide un ticket.",
+            "de":"Schließe ein Ticket.",
+            "cs":"Close a ticket.",
+            "fr":"Fermer un ticket.",
+            "es-ES":"Cierra un ticket.",
+            "it":"Chiudi un ticket."
+        },
+        "delete":{
+            "en-GB":"Delete a ticket.",
+            "en-US":"Delete a ticket.",
+            "nl":"Verwijder een ticket",
+            "ro":"Sterge un ticket.",
+            "de":"Lösche ein Ticket.",
+            "cs":"Delete a ticket.",
+            "fr":"Supprimer un ticket.",
+            "es-ES":"Elimina un ticket.",
+            "it":"Elimina un ticket."
+        },
+        "reopen":{
+            "en-GB":"Re-Open a ticket.",
+            "en-US":"Re-Open a ticket.",
+            "nl":"Heropen een ticket.",
+            "ro":"Re-deschide un ticket.",
+            "de":"Wiedereröffnung eines Tickets.",
+            "cs":"Re-Open a ticket.",
+            "fr":"Re-ouvrir un ticket.",
+            "es-ES":"Re-abre un ticket.",
+            "it":"Ri-Apri un ticket."
+        },
+        "add":{
+            "en-GB":"Add another user to a ticket.",
+            "en-US":"Add another user to a ticket.",
+            "nl":"Voeg een andere user toe aan een ticket.",
+            "ro":"Adauga un utilizator la acest ticket.",
+            "de":"Füge einen anderen Nutzer zum Ticket hinzu.",
+            "cs":"Add another user to a ticket.",
+            "fr":"Ajouter un utilisateur au ticket.",
+            "es-ES":"Agrega otro usuario al ticket.",
+            "it":"Aggiungi un membro al ticket"
+        },
+        "remove":{
+            "en-GB":"Remove a user from a ticket.",
+            "en-US":"Remove a user from a ticket.",
+            "nl":"Verwijder een user van een ticket.",
+            "ro":"Sterge un utilizator dintr-un ticket.",
+            "de":"Entferne einen Nutzer von dem Ticket.",
+            "cs":"Remove a user from a ticket.",
+            "fr":"Enlever quelqu’un du ticket.",
+            "es-ES":"Elimina otro usuario del ticket.",
+            "it":"Rimuovi un membro dal ticket"
+        },
+        "newticket":{
+            "en-GB":"Create a ticket",
+            "en-US":"Create a ticket",
+            "nl":"Maak een ticket aan",
+            "ro":"Creeaza un ticket.",
+            "de":"Erstelle ein Ticket.",
+            "cs":"Create a ticket",
+            "fr":"Créer un ticket",
+            "es-ES":"Crear un ticket.",
+            "it":"Crea un ticket"
+        },
+        "rename":{
+            "en-GB":"Rename a ticket channel.",
+            "en-US":"Rename a ticket channel.",
+            "nl":"Hernoem een ticket channel.",
+            "ro":"Redenumeste un ticket.",
+            "de":"Benenne einen Ticket Channel.",
+            "cs":"Rename a ticket channel",
+            "fr":"Renommer un ticket.",
+            "es-ES":"Renombrar un canal de ticket.",
+            "it":"Rinomina il canale di un ticket."
+        },
+        "claim":{
+            "en-GB":"",
+            "en-US":"",
+            "nl":"",
+            "ro":"",
+            "de":"",
+            "cs":"",
+            "fr":"",
+            "es-ES":"",
+            "it":""
+        },
+        "unclaim":{
+            "en-GB":"",
+            "en-US":"",
+            "nl":"",
+            "ro":"",
+            "de":"",
+            "cs":"",
+            "fr":"",
+            "es-ES":"",
+            "it":""
+        }
+    }
+}

language/spanish.json

@@ -1,80 +1,83 @@
-{
-    "errors":{
-        "missingArgsTitle":"¡Argumentos inválidos!",
-        "missingArgsDescription":"Argumento faltante.",
-        "noPermsTitle":"¡Sin permisos!",
-        "noPermsDescription":"¡No tienes permiso para usar este comando.!\n¡Necesitas el permiso `ADMINISTRATOR` permiso o tener uno de los roles permitidos!",
-        "chooseFromListTitle":"ID Invalida",
-        "chooseFromListDescription":"Elije una de las ID de abajo:",
-        "boterror":"¡Error del bot!",
-        "notInTicketTitle":"¡No te encuentras en un ticket!",
-        "notInTicketDescription":"¡Este comando no funciona fuera de los tickets!",
-        "ticketDoesntExist":"¡Este ticket no existe!",
-        "roleDoesntExist":"¡Este rol no existe!",
-        "anotherOption":"¡Esta opción no es un ticket, si no otra cosa!",
-        "maxAmountTitle":"¡Máxima cantidad alcanzada!",
-        "maxAmountDescription":"¡Has alcanzado la máxima cantidad de tickets permitida!\n¡Por lo que no puedes crear otro!",
-        "somethingWentWrong":"**¡Algo salió mal!**\n¡Prueba dentro de un rato!",
-        "somethingWentWrongTranscript":"**¡Algo salió mal al hacer el transcript!**\n¡Prueba en otro momento!"
-    },
-    "commands":{
-        "userAddedTitle":"¡Usuario agregado!",
-        "userAddedDescription":"¡{0} fué agregado al ticket!",
-        "userRemovedTitle":"¡Usuario eliminado!",
-        "userRemovedDescription":"¡{0} fué eliminado del ticket!",
-
-        "renameTitle":"¡El nombre fué cambiado!",
-        "renameWarning":"Aviso: Solo puedes cambiar el nombre 2 veces por minuto.\n(Esto es por limitaciones de Discord)",
-
-        "closeTitle":"¡Cierra el ticket!",
-        "closeDescription":"¡Puedes cerrar el ticket con el botón de abajo!",
-        "deleteTitle":"¡Elimina el ticket!",
-        "deleteDescription":"¡Puedes eliminar el ticket con el botón de abajo!",
-        "reopenTitle":"¡Re-Abre el ticket!",
-        "reopenDescription":"¡Puedes re-abrir el ticket con el botón de abajo!",
-
-        "ticketWarning":"¡El emblema está en el mensaje de abajo!",
-        "maxTicketWarning":"**Aviso:** _Solo puedes poseer {0} ticket(s) al mismo tiempo!_"
-    },
-    "helpMenu":{
-        "title":"Menú de ayuda:",
-        "header1":"**¡Dirígete a {0} para crear un nuevo ticket!**\n\n",
-        "header2":"**¡Ejecuta el comando `/new` o `/ticket` para crear un ticket!**\n\n",
-
-        "msgCmd":"Generar un embed con botones. (Solo admins)",
-        "renameCmd":"Renombrar un ticket. (Sin espacios)",
-        "closeCmd":"Cerrar un ticket.",
-        "deleteCmd":"Eliminar un ticket.",
-        "addCmd":"Agregar un usuario al ticket.",
-        "removeCmd":"Eliminar un usuario del ticket.",
-        "reopenCmd":"Re-Abre un ticket después de que este se vea cerrado."
-    },
-    "buttons":{
-        "close":"Cerrar ticket.",
-        "delete":"Eliminar ticket",
-        "reopen":"Re-Abrir ticket",
-        "sendTranscript":"Obtener transcript."
-    },
-    "messages":{
-        "reopenTitle":"¡Ticket Re-Abierto!",
-        "reopenDescription":"¡Siéntete libre de hablar de nuevo!",
-        "closedTitle":"¡Ticket cerrado!",
-        "closedDescription":"¡Solo admins pueden hablar ahora en este ticket!\n\n*¡Presiona en el botón de abajo para eliminar o re-abrir el ticket!*",
-        "createdTitle":"¡Ticket creado!",
-        "createdDescription":"¡Ticket creado, también te he mencionado en él!",
-
-        "newTicketDmTitle":"¡Nuevo ticket!",
-        "closedTicketDmTitle":"¡Ticket cerrado!",
-        "deletedTicketDmTitle":"¡Ticket eliminado!",
-        "closedTicketDmDescription":"¡Tu ticket fué cerrado!",
-        "deletedTicketDmDescription":"¡Tu ticket fué eliminado!",
-        "reopenTicketDmTitle":"¡Ticket re-abierto!",
-        "reopenTicketDmDescription":"¡Tu ticket se vió abierto de nuevo!",
-        "newTranscriptTitle":"¡Un nuevo transcript está aquí!",
-        "newTranscriptDescription":"¡Puedes encontrar el transcript en el archivo de texto que se muestra arriba!",
-        "hereIsTheTranscript":"Aquí está el transcript:",
-
-        "chooseCategory":"elije una categoría:",
-        "gettingdeleted":"El ticket se está viendo eliminado..."
-    }
+{
+    "errors":{
+        "missingArgsTitle":"¡Argumentos inválidos!",
+        "missingArgsDescription":"Argumento faltante.",
+        "noPermsTitle":"¡Sin permisos!",
+        "noPermsDescription":"Necesitas el permiso de `ADMINISTRADOR` o estar en la lista de roles permitidos!",
+        "noPermsDelete":"Solo los administradores pueden eliminar un ticket.!",
+        "chooseFromListTitle":"ID Invalida",
+        "chooseFromListDescription":"Elije una de las ID de abajo:",
+        "boterror":"¡Error del bot!",
+        "notInTicketTitle":"¡No te encuentras en un ticket!",
+        "notInTicketDescription":"¡Este comando no funciona fuera de los tickets!",
+        "ticketDoesntExist":"¡Este ticket no existe!",
+        "roleDoesntExist":"¡Este rol no existe!",
+        "anotherOption":"¡Esta opción no es un ticket, si no otra cosa!",
+        "maxAmountTitle":"¡Máxima cantidad alcanzada!",
+        "maxAmountDescription":"¡Has alcanzado la máxima cantidad de tickets permitida!\n¡Por lo que no puedes crear otro!",
+        "somethingWentWrong":"**¡Algo salió mal!**\n¡Prueba dentro de un rato!",
+        "somethingWentWrongTranscript":"**¡Algo salió mal al hacer el transcript!**\n¡Prueba en otro momento!"
+    },
+    "commands":{
+        "userAddedTitle":"Se agregó {0} al ticket!",
+        "userRemovedTitle":"Se eliminó {0} del ticket!",
+        "renameTitle":"Cambió el nombre a {0}!",
+        "closeTitle":"Cerró este ticket!",
+        "deleteTitle":"Eliminando este ticket...",
+        "reopenTitle":"Re-abrió este boleto!",
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
+
+        "ticketWarning":"La inserción está en el mensaje a continuación!",
+        "maxTicketWarning":"**Advertencia:** _Solo puedes crear {0} ticket(s) a la vez!_"
+    },
+    "helpMenu":{
+        "title":"Comandos disponibles:",
+        "header1":"**¡Dirígete a {0} para crear un nuevo ticket!**\n\n",
+        "header2":"**¡Ejecuta el comando `/new` o `/ticket` para crear un ticket!**\n\n",
+
+        "msgCmd":"Generar un embed con botones. (Solo admins)",
+        "renameCmd":"Renombrar un ticket. (Sin espacios)",
+        "closeCmd":"Cerrar un ticket.",
+        "deleteCmd":"Eliminar un ticket.",
+        "addCmd":"Agregar un usuario al ticket.",
+        "removeCmd":"Eliminar un usuario del ticket.",
+        "reopenCmd":"Re-Abre un ticket después de que este se vea cerrado."
+    },
+    "buttons":{
+        "close":"Cerrar ticket.",
+        "delete":"Eliminar ticket",
+        "reopen":"Re-Abrir ticket",
+        "sendTranscript":"Obtener transcript.",
+        "closeWithReason":"cerrar con razón"
+    },
+    "messages":{
+        "reopenTitle":"¡Ticket Re-Abierto!",
+        "reopenDescription":"¡Siéntete libre de hablar de nuevo!",
+        "closedTitle":"¡Ticket cerrado!",
+        "closedDescription":"¡Solo admins pueden hablar ahora en este ticket!\n\n*¡Presiona en el botón de abajo para eliminar o re-abrir el ticket!*",
+        "createdTitle":"¡Ticket creado!",
+        "createdDescription":"¡Ticket creado, también te he mencionado en él!",
+
+        "newTicketDmTitle":"¡Nuevo ticket!",
+        "closedTicketDmTitle":"¡Ticket cerrado!",
+        "deletedTicketDmTitle":"¡Ticket eliminado!",
+        "closedTicketDmDescription":"¡Tu ticket fué cerrado!",
+        "deletedTicketDmDescription":"¡Tu ticket fué eliminado!",
+        "reopenTicketDmTitle":"¡Ticket re-abierto!",
+        "reopenTicketDmDescription":"¡Tu ticket se vió abierto de nuevo!",
+        "newTranscriptTitle":"¡Un nuevo transcript está aquí!",
+        "hereIsTheTranscript":"Aquí está el transcript:",
+
+        "chooseCategory":"Elije una categoría:",
+        "gettingdeleted":"El ticket se está viendo eliminado...",
+
+        "none":"Ninguna.",
+        "reason":"Razón",
+
+        "deletedby":"eliminado por",
+        "closedby":"cerrado por",
+        "modalreason":"Cúal es la razón para cerrar este ticket?",
+        "chooseATicket": "Elije un ticket"
+    }
 }

package.json

@@ -1,6 +1,6 @@
 {
   "name": "open-ticket",
-  "version": "2.3.1",
+  "version": "3.1.0",
   "description": "This is an open-source discord ticket bot, you can configure it and it comes with cool features like a transcript.",
   "main": "index.js",
   "scripts": {
@@ -13,8 +13,9 @@
   "author": "DJdj Development",
   "license": "ISC",
   "dependencies": {
+    "axios": "^0.27.2",
     "chalk": "^5.0.1",
-    "discord.js": "^14.0.2",
+    "discord.js": "^14.7.1",
     "express": "^4.17.1",
     "node": "^16.10.0",
     "node-localstorage": "^2.2.1"

plugins/example.plugin.js

@@ -0,0 +1,19 @@
+const discord = require("discord.js")
+const api = require("../core/api/api.js")
+
+module.exports = () => {
+    const {client,config,events,utils,actions} = api
+
+    //this code will run when the bot starts!
+    
+    //in this example, we will say "hello" in the console when someone opens a ticket!
+
+    /**
+    
+    events.onTicketOpen((user,channel,guild,date,ticketdata) => {
+        console.log("hello, someone opened a ticket!")
+    })
+
+
+    */
+}

storage/hello.txt

@@ -0,0 +1,3 @@
+This file is only here to make sure that this directory exists!
+
+I don't have any other use :)