Merge pull request #26 from DJj123dj/dev

Update 2.5!

.gitignore

@@ -10,4 +10,5 @@ devConfig5.json
 openticketdebug.txt
 developerChangelog.md
 storage/dynamicDB/
-storage/.DS_Store
+storage/.DS_Store
+.vscode/

README.md

@@ -7,7 +7,7 @@ make a ticket in our server to start!
 *if you translate, you will come in the credits*
 
 # open-ticket
-[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-2.4.0%20stable-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v2.4.0)  [![npm](https://img.shields.io/badge/npm-external%20libraries%20needed-CB3837.svg?style=flat-square&logo=npm)](#packages)  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) 
+[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-2.5.0-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v2.5.0)  [![npm](https://img.shields.io/badge/npm-external%20libraries%20needed-CB3837.svg?style=flat-square&logo=npm)](#packages)  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) 
 
 This is an open-source discord ticket bot, you can configure it and it comes with cool features like transcripts & custom options!
 
@@ -68,7 +68,7 @@ if there are any errors, you can open an **issue on github** or **contact me in
 
 ### config
 Our config documentation is moved to another file:
-[click here to view](https://www.github.com/DJj123dj/open-ticket/wiki/config-v2.4.0)
+[click here to view](https://www.github.com/DJj123dj/open-ticket/wiki/config-v2.5.0)
 
 ### intents & permissions
 In the discord developer portal in the "bot" panel you will find 3 switches under the title "Gateaway Intents". The following switches should always be turned on
@@ -80,7 +80,7 @@ You can also configure your own permissions
 
 ## information
 
-_v2.4.0 stable_
+_v2.5.0 stable_
 
 changelog: [click here](https://www.github.com/DJj123dj/open-ticket/wiki/Changelog)
 

commands/add.js

@@ -22,18 +22,18 @@ module.exports = () => {
 
         msg.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            msg.channel.permissionOverwrites.create(user.id, { VIEW_CHANNEL:true, ADD_REACTIONS:true,ATTACH_FILES:true, EMBED_LINKS:true, SEND_MESSAGES:true})
-            msg.channel.send({embeds:[bot.errorLog.success(l.commands.userAddedTitle,l.commands.userAddedDescription.replace("{0}",user.tag))]})
+            msg.channel.permissionOverwrites.create(user.id, { ViewChannel:true, AddReactions:true,AttachFiles:true, EmbedLinks:true, SendMessages:true})
+            msg.channel.send({embeds:[bot.embeds.commands.addEmbed(user)]})
 
             var loguser = msg.mentions.users.first()
             log("command","someone used the 'add' command",[{key:"user",value:msg.author.tag}])
             log("system","user added to ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"added_user",value:loguser.tag}])
 
-            const ticketId = firstmsg.embeds[0].footer.text.split("Ticket Type: ")[1]
-            const ticketData = require("../core/getoptions").getOptionsById("newT"+ticketId)
+            const ticketData = require("../core/getoptions").getOptionsById("OTnewT"+ticketId)
             APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
 
             APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
@@ -52,22 +52,20 @@ module.exports = () => {
             return
         }
 
-        interaction.deferReply()
-
         interaction.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            interaction.channel.permissionOverwrites.create(user.id, { VIEW_CHANNEL:true, ADD_REACTIONS:true,ATTACH_FILES:true, EMBED_LINKS:true, SEND_MESSAGES:true})
-            interaction.reply({embeds:[bot.errorLog.success(l.commands.userAddedTitle,l.commands.userAddedDescription.replace("{0}",user.tag))]})
+            interaction.channel.permissionOverwrites.create(user.id, { ViewChannel:true, AddReactions:true,AttachFiles:true, EmbedLinks:true, SendMessages:true})
+            interaction.reply({embeds:[bot.embeds.commands.addEmbed(user)]})
 
             var loguser = user
             log("command","someone used the 'add' command",[{key:"user",value:interaction.user.tag}])
             log("system","user added to ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"added_user",value:loguser.tag}])
 
-            const ticketId = firstmsg.embeds[0].footer.text.split("Ticket Type: ")[1]
-            const ticketData = require("../core/getoptions").getOptionsById("newT"+ticketId)
+            const ticketData = require("../core/getoptions").getOptionsById("OTnewT"+ticketId)
             APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
             APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
             

commands/close.js

@@ -15,19 +15,22 @@ module.exports = () => {
 
         msg.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            
-            const closebutton = new discord.ActionRowBuilder()
-            .addComponents([
-                new discord.ButtonBuilder()
-                    .setCustomId("closeTicketTrue1")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Secondary)
-                    .setEmoji("🔒")
-            ])
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            msg.channel.send({embeds:[bot.errorLog.success(l.commands.closeTitle,l.commands.closeDescription)],components:[closebutton]})
+            msg.channel.send({embeds:[bot.embeds.commands.closeEmbed(msg.author)],components:[bot.buttons.close.closeCommandRow]})
+
+            var name = msg.channel.name
+            var prefix = ""
+            const tickets = config.options
+            tickets.forEach((ticket) => {
+                if (name.startsWith(ticket.channelprefix)){
+                    prefix = ticket.channelprefix
+                }
+            })
+
+            require("../core/ticketCloser").NEWcloseTicket(msg.member,msg.channel,prefix,"close",false,true)
 
             log("command","someone used the 'close' command",[{key:"user",value:msg.author.tag}])
             APIEvents.onCommand("close",true,msg.author,msg.channel,msg.guild,new Date())
@@ -41,23 +44,26 @@ module.exports = () => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "close") return
 
-        interaction.deferReply()
+        //interaction.deferReply()
 
        interaction.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            
-            const closebutton = new discord.ActionRowBuilder()
-            .addComponents([
-                new discord.ButtonBuilder()
-                    .setCustomId("closeTicketTrue1")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Secondary)
-                    .setEmoji("🔒")
-            ])
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            interaction.reply({embeds:[bot.errorLog.success(l.commands.closeTitle,l.commands.closeDescription)],components:[closebutton]})
+            interaction.reply({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
+
+            var name = interaction.channel.name
+            var prefix = ""
+            const tickets = config.options
+            tickets.forEach((ticket) => {
+                if (name.startsWith(ticket.channelprefix)){
+                    prefix = ticket.channelprefix
+                }
+            })
+
+            require("../core/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close",false,true)
 
             log("command","someone used the 'close' command",[{key:"user",value:interaction.user.tag}])
             APIEvents.onCommand("close",true,interaction.user,interaction.channel,interaction.guild,new Date())

commands/delete.js

@@ -20,19 +20,22 @@ module.exports = () => {
 
         msg.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            
-            const closebutton = new discord.ActionRowBuilder()
-            .addComponents([
-                new discord.ButtonBuilder()
-                    .setCustomId("deleteTicketTrue")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Secondary)
-                    .setEmoji("❌")
-            ])
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            msg.channel.send({embeds:[bot.errorLog.success(l.commands.deleteTitle,l.commands.deleteDescription)],components:[closebutton]})
+            msg.channel.send({embeds:[bot.embeds.commands.deleteEmbed(msg.author)]})
+
+            var name = msg.channel.name
+            var prefix = ""
+            const tickets = config.options
+            tickets.forEach((ticket) => {
+                if (name.startsWith(ticket.channelprefix)){
+                    prefix = ticket.channelprefix
+                }
+            })
+
+            require("../core/ticketCloser").NEWcloseTicket(msg.member,msg.channel,prefix,"delete",false,true)
 
             log("command","someone used the 'delete' command",[{key:"user",value:msg.author.tag}])
             APIEvents.onCommand("delete",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
@@ -45,31 +48,34 @@ module.exports = () => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "delete") return
 
-        interaction.deferReply()
+        //interaction.deferReply()
 
         if (!interaction.guild) return
         if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
             permsChecker.sendUserNoPerms(interaction.user)
-            return
+            return interaction.reply({embeds:[bot.errorLog.noPermsDelete]})
         }
 
-       interaction.channel.messages.fetchPinned().then(msglist => {
+        interaction.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            
-            const closebutton = new discord.ActionRowBuilder()
-            .addComponents([
-                new discord.ButtonBuilder()
-                    .setCustomId("deleteTicketTrue")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Secondary)
-                    .setEmoji("❌")
-            ])
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            interaction.reply({embeds:[bot.errorLog.success(l.commands.deleteTitle,l.commands.deleteDescription)],components:[closebutton]})
+            interaction.reply({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
 
-            log("command","someone used the 'close' command",[{key:"user",value:interaction.user.tag}])
+            var name = interaction.channel.name
+            var prefix = ""
+            const tickets = config.options
+            tickets.forEach((ticket) => {
+                if (name.startsWith(ticket.channelprefix)){
+                    prefix = ticket.channelprefix
+                }
+            })
+
+            require("../core/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete",false,true)
+
+            log("command","someone used the 'delete' command",[{key:"user",value:interaction.user.tag}])
             APIEvents.onCommand("delete",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
             
         })

commands/help.js

@@ -10,7 +10,7 @@ const APIEvents = require("../core/api/modules/events")
 module.exports = () => {
     const helpEmbed = new discord.EmbedBuilder()
         .setColor(config.main_color)
-        .setTitle(l.helpMenu.title)
+        .setTitle("❔ "+l.helpMenu.title)
 
     const prefix = config.prefix
     const header = config.system.ticket_channel ? l.helpMenu.header1.replace("{0}","<#"+config.system.ticket_channel+">") : l.helpMenu.header2
@@ -18,23 +18,25 @@ module.exports = () => {
 
     if (config.credits) helpEmbed.setFooter({text:"Open-Ticket by DJdj Development | view on github for source code",iconURL:"https://raw.githubusercontent.com/DJj123dj/open-ticket/main/logo.png"})
 
+    var otherprefix = prefix.endsWith(" ") ? prefix.substring(0,prefix.length-1) : prefix
 
     client.on("messageCreate",msg => {
         if (!msg.content.startsWith(config.prefix)) return
         var args = msg.content.split(config.prefix)
         
-        if (!args[1]){
+        if (msg.content == config.prefix || msg.content == config.prefix+" " || msg.content == otherprefix){
             msg.channel.send({embeds:[helpEmbed]})
             log("command","someone used the 'help' command",[{key:"user",value:msg.author.tag}])
             APIEvents.onCommand("help",true,msg.author,msg.channel,msg.guild,new Date())
             return
         }
 
-        if (!args[1].startsWith("close") && !args[1].startsWith("delete") && !args[1].startsWith("remove") && !args[1].startsWith("add") && !args[1].startsWith("msg") && !args[1].startsWith("remove") && !args[1].startsWith("rename") && !args[1].startsWith("reopen")){
-
-            msg.channel.send({embeds:[helpEmbed]})
-            log("command","someone used the 'help' command",[{key:"user",value:msg.author.tag}])
-            APIEvents.onCommand("help",true,msg.author,msg.channel,msg.guild,new Date())
+        if (args[1]){
+            if (!args[1].startsWith("close") && !args[1].startsWith("delete") && !args[1].startsWith("remove") && !args[1].startsWith("add") && !args[1].startsWith("msg") && !args[1].startsWith("remove") && !args[1].startsWith("rename") && !args[1].startsWith("reopen")){
+                msg.channel.send({embeds:[helpEmbed]})
+                log("command","someone used the 'help' command",[{key:"user",value:msg.author.tag}])
+                APIEvents.onCommand("help",true,msg.author,msg.channel,msg.guild,new Date())
+            }
         }
     })
 

commands/remove.js

@@ -20,30 +20,28 @@ module.exports = () => {
             return
         }
 
-        interaction.deferReply()
-
         msg.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
             msg.channel.permissionOverwrites.delete(user.id)
-            msg.channel.send({embeds:[bot.errorLog.success(l.commands.userRemovedTitle,l.commands.userRemovedDescription.replace("{0}",user.tag))]})
+            msg.channel.send({embeds:[bot.embeds.commands.removeEmbed(user)]})
 
             var loguser = msg.mentions.users.first()
             
             log("command","someone used the 'remove' command",[{key:"user",value:msg.author.tag}])
             log("system","user removed from ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"removed_user",value:loguser.tag}])
 
-            const ticketId = firstmsg.embeds[0].footer.text.split("Ticket Type: ")[1]
-            const ticketData = require("../core/getoptions").getOptionsById("newT"+ticketId)
+            const ticketData = require("../core/getoptions").getOptionsById("OTnewT"+ticketId)
             APIEvents.onTicketRemove(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
             APIEvents.onCommand("remove",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
         })
         
     })
 
-    client.on("interactionCreate",(interaction) => {
+    client.on("interactionCreate",async (interaction) => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "remove") return
         const user = interaction.options.getUser("user")
@@ -53,28 +51,24 @@ module.exports = () => {
             permsChecker.sendUserNoPerms(interaction.user)
             return
         }
-        
 
-
-        interaction.channel.messages.fetchPinned().then(msglist => {
+        await interaction.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
             interaction.channel.permissionOverwrites.delete(user.id)
-            interaction.reply({embeds:[bot.errorLog.success(l.commands.userRemovedTitle,l.commands.userRemovedDescription.replace("{0}",user.tag))]})
+            interaction.reply({embeds:[bot.embeds.commands.removeEmbed(user)]})
 
             var loguser = user
             
             log("command","someone used the 'remove' command",[{key:"user",value:interaction.user.tag}])
             log("system","user removed from ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"removed_user",value:loguser.tag}])
 
-            const ticketId = firstmsg.embeds[0].footer.text.split("Ticket Type: ")[1]
-            const ticketData = require("../core/getoptions").getOptionsById("newT"+ticketId)
+            const ticketData = require("../core/getoptions").getOptionsById("OTnewT"+ticketId)
             APIEvents.onTicketRemove(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
             APIEvents.onCommand("remove",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
         })
-
-       
     })
 }

commands/rename.js

@@ -12,16 +12,17 @@ module.exports = () => {
     client.on("messageCreate",msg => {
         if (!msg.content.startsWith(config.prefix+"rename")) return
 
+        if (!msg.guild) return
+        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
         msg.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-
-            if (!msg.guild) return
-            if (!permsChecker.command(msg.author.id,msg.guild.id)){
-                permsChecker.sendUserNoPerms(msg.author)
-                return
-            }
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
             
             var newname = msg.content.split(config.prefix+"rename")[1].substring(1)
 
@@ -39,7 +40,7 @@ module.exports = () => {
             if (!prefix) prefix = "noprefix-"
 
             msg.channel.setName(prefix+newname)
-            msg.channel.send({embeds:[bot.errorLog.success(l.commands.renameTitle,l.commands.renameWarning)]})
+            msg.channel.send({embeds:[bot.embeds.commands.renameEmbed(msg.author,prefix+newname)]})
 
             log("command","someone used the 'rename' command",[{key:"user",value:msg.author.tag}])
             log("system","ticket renamed",[{key:"user",value:msg.author.tag},{key:"ticket",value:name},{key:"newname",value:newname}])
@@ -53,18 +54,19 @@ module.exports = () => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "rename") return
 
-        interaction.deferReply()
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
+        //interaction.deferReply()
 
         interaction.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id)return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            
-            if (!interaction.guild) return
-            if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
-                permsChecker.sendUserNoPerms(interaction.user)
-                return
-            }
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
             
             var newname = interaction.options.getString("name")
             var name = interaction.channel.name
@@ -79,7 +81,7 @@ module.exports = () => {
             if (!prefix) prefix = "noprefix-"
 
             interaction.channel.setName(prefix+newname)
-            interaction.reply({embeds:[bot.errorLog.success(l.commands.renameTitle,l.commands.renameWarning)]})
+            interaction.reply({embeds:[bot.embeds.commands.renameEmbed(interaction.user,prefix+newname)]})
 
             log("command","someone used the 'rename' command",[{key:"user",value:interaction.user.tag}])
             log("system","ticket renamed",[{key:"user",value:interaction.user.tag},{key:"ticket",value:name},{key:"newname",value:newname}])

commands/reopen.js

@@ -9,25 +9,18 @@ const permsChecker = require("../core/utils/permisssionChecker")
 const APIEvents = require("../core/api/modules/events")
 
 module.exports = () => {
-    var reopenCommandBar = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-                .setCustomId("reopenTicket1")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setEmoji("🔓")
-        )
-    
     client.on("messageCreate",msg => {
         if (!msg.content.startsWith(config.prefix+"reopen")) return
 
         msg.channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            msg.channel.send({embeds:[bot.errorLog.success(l.commands.reopenTitle,l.commands.reopenDescription)],components:[reopenCommandBar]})
+            msg.channel.send({embeds:[bot.embeds.commands.reopenEmbed(msg.author)],components:[bot.buttons.close.openRowNormal]})
 
+            require("../core/ticketReopener").reopenTicket(msg.guild,msg.channel,msg.author)
             
             log("command","someone used the 'reopen' command",[{key:"user",value:msg.author.tag}])
             APIEvents.onCommand("reopen",true,msg.author,msg.channel,msg.guild,new Date())
@@ -39,19 +32,17 @@ module.exports = () => {
         if (!interaction.isChatInputCommand()) return
         if (interaction.commandName != "reopen") return
 
-        await interaction.deferReply()
+        //interaction.deferReply()
 
         interaction.channel.messages.fetchPinned().then(async msglist => {
             var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
 
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-
-            try {
-                await interaction.reply({embeds:[bot.errorLog.success(l.commands.reopenTitle,l.commands.reopenDescription)],components:[reopenCommandBar]})
-            }catch{
-                await interaction.editReply({embeds:[bot.errorLog.success(l.commands.reopenTitle,l.commands.reopenDescription)],components:[reopenCommandBar]})
-            }
+            await interaction.reply({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})
 
+            require("../core/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user)
             
             log("command","someone used the 'reopen' command",[{key:"user",value:interaction.user.tag}])
             APIEvents.onCommand("reopen",true,interaction.user,interaction.channel,interaction.guild,new Date())

config.json

@@ -79,7 +79,7 @@
             "description":"You can click one of the buttons below!",
 
             "enableFooter":false,
-            "footer":"Open Ticket v2.4.0 - I'm a footer!",
+            "footer":"Open Ticket v2.5.0 - I'm a footer!",
 
             "enableThumbnail":false,
             "thumbnail":"https://www.example.com/catmemes/cat.png",

core/api/modules/events.js

@@ -49,14 +49,15 @@ exports.onTicketOpen = (user,channel,guild,date,ticketdata) => {
  * @param {discord.Guild} guild
  * @param {Date} date 
  * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ * @param {String} reason
  */
-exports.onTicketClose = (user,channel,guild,date,ticketdata) => {
+exports.onTicketClose = (user,channel,guild,date,ticketdata,reason) => {
     //system
-    bot.errorLog.log("api","ticket closed",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+    bot.errorLog.log("api","ticket closed",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)},{key:"reason",value:reason}])
 
     ticketCloseListeners.forEach((func) => {
         try {
-            func(user,channel,guild,date,ticketdata)
+            func(user,channel,guild,date,ticketdata,reason)
         }catch{}
     })
 
@@ -175,15 +176,16 @@ exports.onTranscriptCreation = (messages,channel,guild,date) => {
  * @param {Date} date 
  */
 exports.onCommand = (type,hasPerms,user,channel,guild,date) => {
+
+    const newguild = guild ? guild : false
     //system
-    bot.errorLog.log("api","someone used a command",[{key:"type",value:type},{key:"hasPerms",value:hasPerms},{key:"userid",value:user},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id}])
+    bot.errorLog.log("api","someone used a command",[{key:"type",value:type},{key:"hasPerms",value:hasPerms},{key:"userid",value:user},{key:"channelid",value:channel.id},{key:"guildid",value:newguild.id}])
 
     commandListeners.forEach((func) => {
         try {
-            func(type,hasPerms,user,channel,guild,date)
+            func(type,hasPerms,user,channel,newguild,date)
         }catch{}
     })
-
 }
 
 /**@typedef {"add"|"remove"|"add&remove"} OTReactionRoleType */
@@ -238,6 +240,16 @@ exports.onCommand = (type,hasPerms,user,channel,guild,date) => {
  * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
  */
 
+/**
+ * @callback TicketCloseEvent
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ * @param {String} reason
+ */
+
 /**
  * @callback TranscriptCreationEvent
  * @param {discord.Message[]} messages 
@@ -262,7 +274,7 @@ exports.onCommand = (type,hasPerms,user,channel,guild,date) => {
  * @param {Boolean} hasPerms 
  * @param {discord.User} user 
  * @param {discord.TextChannel} channel 
- * @param {discord.Guild} guild 
+ * @param {discord.Guild|false} guild 
  * @param {Date} date 
  */
 
@@ -290,7 +302,7 @@ const onTicketOpen = (callback) => {
     ticketOpenListeners.push(callback)
 }
 
-/**@param {TicketActionEvent} callback */
+/**@param {TicketCloseEvent} callback */
 const onTicketClose = (callback) => {
     ticketCloseListeners.push(callback)
 }

core/checker.js

@@ -41,7 +41,7 @@ exports.checker = async () => {
     }
     /**@param {String} value */
     const checkToken = (value) => {
-        if (value.includes(" ") || value.length < 40 || value.length > 90){
+        if (value.includes(" ") || value.length < 40){
             createError("'auth_token' | your token is invalid")
         }
     }

core/dynamicdatabase/storage.js

@@ -10,24 +10,4 @@ try {
     process.exit(1)
 }
 
-module.exports = db
-
-
-/** =============================
- ** NOT READY YET
- ** must be dynamic
- ** =============================*/
-//const LocalStorage = require("node-localstorage")
-//
-//const ticketStorage = new LocalStorage.LocalStorage("./storage/tickets")
-//exports.ticketStorage = ticketStorage
-//
-//const userTicketStorage = new LocalStorage.LocalStorage("./storage/userTickets")
-//exports.userTicketStorage = userTicketStorage
-//
-//const transcriptStorage = new LocalStorage.LocalStorage("./storage/transcripts")
-//exports.transcriptStorage = transcriptStorage
-
-//const ticketNumberStorage = new LocalStorage.LocalStorage("./storage/ticketNumbers")
-//exports.ticketNumberStorage = ticketNumberStorage
-
+module.exports = db

core/errorLogSystem.js

@@ -12,14 +12,19 @@ const c = discord.Colors
 
 exports.noPermsMessage = new embed()
     .setColor(c.Red)
-    .setTitle(":x: "+l.errors.noPermsTitle+" :x:")
+    .setTitle(":x: "+l.errors.noPermsTitle)
     .setDescription(l.errors.noPermsDescription)
 
+exports.noPermsDelete = new embed()
+    .setColor(c.Red)
+    .setTitle(":x: "+l.errors.noPermsTitle)
+    .setDescription(l.errors.noPermsDelete)
+
 /**@param {String} message */
 exports.invalidArgsMessage = (message) => {
     var x =  new embed()
         .setColor(c.Red)
-        .setTitle(":x: "+l.errors.missingArgsTitle+" :x:")
+        .setTitle(":x: "+l.errors.missingArgsTitle)
         .setDescription(message)
 
     return x
@@ -29,7 +34,7 @@ exports.invalidArgsMessage = (message) => {
 exports.serverError = (message) => {
     var x = new embed()
         .setColor(c.Orange)
-        .setTitle(":warning: "+l.errors.boterror+" :warning:")
+        .setTitle(":warning: "+l.errors.boterror)
         .setDescription(message)
 
     return x
@@ -39,14 +44,14 @@ exports.serverError = (message) => {
 exports.invalidIdChooseFromList = (list) => {
     var x = new embed()
         .setColor(c.Red)
-        .setTitle(":x: "+l.errors.chooseFromListTitle+" :x:")
+        .setTitle(":x: "+l.errors.chooseFromListTitle)
         .setDescription(l.errors.chooseFromListDescription+"\n`"+list.join("`\n`")+"`")
     return x
 }
 
 exports.notInATicket = new embed()
     .setColor(c.Red)
-    .setTitle(":x: "+l.errors.notInTicketTitle+" :x:")
+    .setTitle(":x: "+l.errors.notInTicketTitle)
     .setDescription(l.errors.notInTicketDescription)
 
 
@@ -54,7 +59,7 @@ exports.notInATicket = new embed()
 exports.success = (title,message) => {
     var x = new embed()
         .setColor(config.main_color)
-        .setTitle(":white_check_mark: "+title+" :white_check_mark:")
+        .setTitle(":white_check_mark: "+title)
         .setDescription(message)
 
     return x
@@ -64,7 +69,7 @@ exports.success = (title,message) => {
 exports.warning = (title,message) => {
     var x = new embed()
         .setColor(c.Orange)
-        .setTitle(":warning: "+title+" :warning:")
+        .setTitle(":warning: "+title)
         .setDescription(message)
 
     return x
@@ -74,7 +79,7 @@ exports.warning = (title,message) => {
 exports.custom = (title,message,emoji,color) => {
     var x = new embed()
         .setColor(color)
-        .setTitle(emoji+" "+title+" "+emoji)
+        .setTitle(emoji+" "+title)
         .setDescription(message)
 
     return x

core/getoptions.js

@@ -7,7 +7,7 @@ const config = bot.config
  */
 exports.getTicketValue = (index,value) => {
     if (value == "id"){
-        return "newT"+config.options[index][value]
+        return "OTnewT"+config.options[index][value]
     }
     return config.options[index][value]
 }
@@ -35,7 +35,7 @@ exports.getRoleValue = (index,value) => {
     var result = []
     config.options.forEach((o) => {
         if (value == "id"){
-            result.push("newT"+o[value])
+            result.push("OTnewT"+o[value])
         }else{
         result.push(o[value])
         }
@@ -90,7 +90,7 @@ class TicketOptions {
 exports.getOptionsById = (id) => {
     var result = false
     config.options.forEach((option) => {
-        if ("newT"+option.id == id){
+        if ("OTnewT"+option.id == id){
             result = option
         }
     })

core/interactionHandlers/buttons/close.js

@@ -0,0 +1,78 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const getconfigoptions = require("../../getoptions")
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+
+exports.closeCommandRow = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket1")
+        .setDisabled(false)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTsendTranscript")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.sendTranscript)
+        .setEmoji("📄")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTreopenTicket")
+        .setDisabled(false)
+        .setStyle(bs.Success)
+        .setLabel(l.buttons.reopen)
+        .setEmoji("✔")
+    )
+
+exports.openRowNormal = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(false)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+
+exports.openRowDisabled = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(true)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(true)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )

core/interactionHandlers/buttons/firstmsg.js

@@ -0,0 +1,52 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const getconfigoptions = require("../../getoptions")
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+
+exports.firstmsgRowNormal = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(false)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+
+exports.firstmsgRowDisabled = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(true)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(true)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )

core/interactionHandlers/buttons/verifyBars.js

@@ -0,0 +1,63 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const getconfigoptions = require("../../getoptions")
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+exports.closeVerifyBar = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicketTrue")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("✅")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicketFalse")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("❌")
+    )
+
+exports.deleteVerifyBar = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicketTrue")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("✅")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicketFalse")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("❌")
+    )
+
+exports.delete1VerifyBar = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicketTrue1")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("✅")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicketFalse1")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("❌")
+    )

core/interactionHandlers/embeds/commands.js

@@ -0,0 +1,107 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const getconfigoptions = require("../../getoptions")
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+/**
+ * 
+ * @param {discord.User} addedUser 
+ * @returns {discord.EmbedBuilder}
+ */
+exports.addEmbed = (addedUser) => {
+    return new embed()
+        .setTitle("⬆️ "+l.commands.userAddedTitle.replace("{0}",addedUser.username))
+        .setColor(mc)
+        .setFooter({text:addedUser.tag,iconURL:addedUser.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} removedUser 
+ * @returns {discord.EmbedBuilder}
+ */
+exports.removeEmbed = (removedUser) => {
+    return new embed()
+        .setTitle("⬇️ "+l.commands.userRemovedTitle.replace("{0}",removedUser.username))
+        .setColor(mc)
+        .setFooter({text:removedUser.tag,iconURL:removedUser.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} closer 
+ * @returns {discord.EmbedBuilder}
+ */
+exports.closeEmbed = (closer) => {
+    return new embed()
+        .setTitle("🔒 "+l.commands.closeTitle)
+        .setColor(mc)
+        .setFooter({text:closer.tag,iconURL:closer.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} deleter 
+ * @returns {discord.EmbedBuilder}
+ */
+exports.deleteEmbed = (deleter) => {
+    return new embed()
+        .setTitle("❌ "+l.commands.deleteTitle)
+        .setColor(mc)
+        .setFooter({text:deleter.tag,iconURL:deleter.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} renamer 
+ * @param {String} newname
+ * @returns {discord.EmbedBuilder}
+ */
+exports.renameEmbed = (renamer,newname) => {
+    return new embed()
+        .setTitle("🔄 "+l.commands.renameTitle.replace("{0}",newname))
+        .setColor(mc)
+        .setFooter({text:renamer.tag,iconURL:renamer.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} reopener 
+ * @returns {discord.EmbedBuilder}
+ */
+ exports.reopenEmbed = (reopener) => {
+    return new embed()
+        .setTitle("🔓 "+l.commands.reopenTitle)
+        .setColor(mc)
+        .setFooter({text:reopener.tag,iconURL:reopener.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {Boolean} done 
+ * @param {discord.TextChannel} channel
+ * @param {discord.User} author
+ * @returns {discord.EmbedBuilder}
+ */
+ exports.sendTranscriptEmbed = (done,channel,author) => {
+    if (done){
+        return new embed()
+            .setTitle("📄 "+l.messages.hereIsTheTranscript)
+            .setColor(mc)
+            .setDescription("Ticket: "+channel.name)
+            .setFooter({text:author.tag,iconURL:author.displayAvatarURL()})
+    }else{
+        return new embed()
+            .setTitle("📄 "+l.messages.hereIsTheTranscript)
+            .setColor(mc)
+            .setDescription("Loading...")
+            .setFooter({text:author.tag,iconURL:author.displayAvatarURL()})
+    }
+}

core/interactionHandlers/handlers/accepted/closing.js

@@ -0,0 +1,62 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const getconfigoptions = require("../../../getoptions")
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //CLOSE
+    var closeTicketButtonChecker = false
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTcloseTicketTrue") return
+        
+        interaction.deferUpdate()
+
+        if (closeTicketButtonChecker == true) return
+        closeTicketButtonChecker = true
+
+        const firstcomponents = interaction.message.components
+
+        if (config.system.closeMode == "adminonly"){
+            if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+                if (!permissionChecker.sendUserNoPerms(interaction.user)){
+                    permissionChecker.sendChannelNoPerms(interaction.channel)
+                }
+                interaction.message.edit({components:[firstcomponents]})
+                closeTicketButtonChecker = false
+                return
+            }
+        }
+        
+        interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
+
+        /**
+         * @type {String}
+         */
+        const name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        interaction.channel.send({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
+        await require("../../../ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close",false,true)
+        closeTicketButtonChecker = false
+    })
+}

core/interactionHandlers/handlers/accepted/deleting.js

@@ -0,0 +1,99 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const getconfigoptions = require("../../../getoptions")
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //DELETE
+    var deleteTicketButtonChecker = false
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicketTrue") return
+        
+        interaction.deferUpdate()
+
+        if (deleteTicketButtonChecker == true) return
+        deleteTicketButtonChecker = true
+
+        const firstcomponents = bot.buttons.close.openRowNormal
+
+        if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+            if (!permissionChecker.sendUserNoDelete(interaction.user)){
+                permissionChecker.sendChannelNoDelete(interaction.channel)
+            }
+            await interaction.message.edit({components:[firstcomponents]})
+            deleteTicketButtonChecker = false
+            return
+        }
+
+        /**
+         * @type {String}
+         */
+        const name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
+        await interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
+        await require("../../../ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete",false,true)
+        deleteTicketButtonChecker = false
+    })
+
+    //DELETE NO TRANSCRIPT
+    var deleteTicketButtonChecker1 = false
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicketTrue1") return
+        
+        interaction.deferUpdate()
+
+        if (deleteTicketButtonChecker1 == true) return
+        deleteTicketButtonChecker1 = true
+
+        const firstcomponents = bot.buttons.close.closeCommandRow
+
+        console.log("closed with NO TRANSCRIPT")
+        if (!permissionChecker.command(interaction.user.id,interaction.guild.id)){
+            if (!permissionChecker.sendUserNoDelete(interaction.user)){
+                permissionChecker.sendChannelNoDelete(interaction.channel)
+            }
+            await interaction.message.edit({components:[firstcomponents]})
+            deleteTicketButtonChecker1 = false
+            return
+        }
+
+        /**
+         * @type {String}
+         */
+        const name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
+        await require("../../../ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"deletenotranscript",false,true)
+        deleteTicketButtonChecker1 = false
+    })
+}

core/interactionHandlers/handlers/accepted/reopening.js

@@ -0,0 +1,29 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const getconfigoptions = require("../../../getoptions")
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //REOPEN
+    client.on("interactionCreate",(interaction) => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTreopenTicket") return
+
+        interaction.deferUpdate()
+        interaction.message.edit({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})
+        require("../../../ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user)
+    })
+}

core/interactionHandlers/handlers/firstmsg.js

@@ -0,0 +1,21 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const getconfigoptions = require("../../getoptions")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+
+module.exports = () => {
+    
+}

core/interactionHandlers/handlers/handlers.js

@@ -0,0 +1,10 @@
+module.exports = () => {
+    require("./firstmsg")()
+    require("./sendTranscript")()
+    require("./verifyBars")()
+
+    //accepted
+    require("./accepted/closing")()
+    require("./accepted/reopening")()
+    require("./accepted/deleting")()
+}

core/interactionHandlers/handlers/sendTranscript.js

@@ -0,0 +1,45 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const getconfigoptions = require("../../getoptions")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+
+module.exports = () => {
+    client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTsendTranscript") return
+
+        interaction.deferUpdate()
+        const tsmsg = await interaction.channel.send({embeds:[bot.embeds.commands.sendTranscriptEmbed(false,interaction.channel,interaction.user)]})
+
+        const channelmessages = await interaction.channel.messages.fetch()
+
+        channelmessages.sweep((msgSweep) => {
+            return msgSweep.author.id == client.user.id
+        })
+
+        var fileattachment = await require("../../transcript").createTranscript(channelmessages,interaction.channel)
+
+        if (fileattachment == false){
+            log("system","internal error: transcript is not created!")
+            tsmsg.edit({embeds:[bot.errorLog.serverError(l.errors.somethingWentWrongTranscript)]})
+            return
+        }
+
+        try {
+        tsmsg.edit({embeds:[bot.embeds.commands.sendTranscriptEmbed(true,interaction.channel,interaction.user)],files:[fileattachment]})
+        }catch{}
+    })
+}

core/interactionHandlers/handlers/verifyBars.js

@@ -0,0 +1,69 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const getconfigoptions = require("../../getoptions")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.main_color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //CLOSE
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTcloseTicket") return
+        
+        interaction.deferUpdate()
+        interaction.message.edit({components:[bot.buttons.verifybars.closeVerifyBar]})
+        
+    })
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTcloseTicketFalse") return
+        
+        interaction.deferUpdate()
+        interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
+    })
+
+    //DELETE
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicket") return
+        
+        interaction.deferUpdate()
+        interaction.message.edit({components:[bot.buttons.verifybars.deleteVerifyBar]})
+        
+    })
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicketFalse") return
+        
+        interaction.deferUpdate()
+        interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
+    })
+
+    //DELETE NO TRANSCRIPT
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicket1") return
+        
+        interaction.deferUpdate()
+        interaction.message.edit({components:[bot.buttons.verifybars.delete1VerifyBar]})
+        
+    })
+    client.on("interactionCreate",interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicketFalse1") return
+        
+        interaction.deferUpdate()
+        interaction.message.edit({components:[bot.buttons.close.closeCommandRow]})
+    })
+}

core/slashSystem/slashEnable.js

@@ -29,10 +29,10 @@ module.exports = async () => {
 
     var readystats = 0
 
-    process.stdout.write("[status] there are "+chalk.blue("0 out of 10")+" commands ready! (this can take up to 40 seconds)")
+    //process.stdout.write("[status] there are "+chalk.blue("0 out of 10")+" commands ready! (this can take up to 40 seconds)")
     setInterval(() => {
         process.stdout.cursorTo(0)
-        process.stdout.write("[status] there are "+chalk.blue(readystats+" out of 9")+" commands ready! (this can take up to 40 seconds)")
+        process.stdout.write("[status] there are "+chalk.blue(readystats+" out of 10")+" commands ready! (this can take up to 40 seconds)")
         if (readystats >= 10){
             console.log(chalk.green("\nready!"))
             console.log(chalk.bgBlue("you can now start the bot with 'npm start'!"))

core/ticketCloser.js

@@ -38,13 +38,17 @@ exports.runThis = () => {
  * @param {discord.TextChannel} channel
  * @param {String} prefix
  * @param {"delete"|"close"|"deletenotranscript"} mode
+ * @param {Boolean} nomessage
+ * @param {String} reason only when closing, not when deleting!
  */
-exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
+exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) => {
     const guild = channel.guild
     const user = member.user
     const chalk = await (await import("chalk")).default
     const channelmessages = await channel.messages.fetch()
 
+    const newReason = reason ? reason : "none"
+
     //start code
 
     //remove ot bot from transcript
@@ -80,7 +84,9 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
 
         //start delete proccess
         deleteRequired = true
-        await channel.send({content:"**"+l.messages.gettingdeleted+"**"})
+        if (!nomessage){
+            await channel.send({content:"**"+l.messages.gettingdeleted+"**"})
+        }
         log("system","deleted a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
 
         if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
@@ -88,16 +94,14 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
         //getID & send DM & send api event
         await channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-
-            const ticketId = firstmsg.embeds[0].footer.text.split("Ticket Type: ")[1]
-            const ticketData = require("./getoptions").getOptionsById("newT"+ticketId)
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value.value
+            const ticketData = require("./getoptions").getOptionsById("OTnewT"+ticketId)
 
             require("./api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})
 
-            if (!firstmsg.embeds[0].author) return false
-            const id = firstmsg.embeds[0].author.name
+            const id = hiddendata.data.find(d => d.key == "openerid").value
 
             if (!id) return false
 
@@ -156,10 +160,10 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
         //add ticket adminroles
         await channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-            const ticketId = firstmsg.embeds[0].footer.text.split("Ticket Type: ")[1]
-            const ticketData = require("./getoptions").getOptionsById("newT"+ticketId)
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+            const ticketData = require("./getoptions").getOptionsById("OTnewT"+ticketId)
 
             if (!ticketData) return
 
@@ -188,38 +192,40 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
 
         channel.permissionOverwrites.set(permissionArray)
 
-        //message
-        var closeButtonRow = new discord.ActionRowBuilder()
-            .addComponents(
-                new discord.ButtonBuilder()
-                .setCustomId("deleteTicket1")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Danger)
-                .setLabel(l.buttons.delete)
-                .setEmoji("✖️")
-            )
-            .addComponents(
-                new discord.ButtonBuilder()
-                .setCustomId("sendTranscript")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Secondary)
-                .setLabel(l.buttons.sendTranscript)
-                .setEmoji("📄")
-            )
-            .addComponents(
-                new discord.ButtonBuilder()
-                .setCustomId("reopenTicket")
-                .setDisabled(false)
-                .setStyle(discord.ButtonStyle.Success)
-                .setLabel(l.buttons.reopen)
-                .setEmoji("✔")
-            )
-            
-        const embed = new discord.EmbedBuilder()
-            .setColor(config.main_color)
-            .setTitle(":lock: "+l.messages.closedTitle+" :lock:")
-            .setDescription(l.messages.closedDescription)
-        channel.send({embeds:[embed],components:[closeButtonRow]})
+        if (!nomessage){
+            //message
+            var closeButtonRow = new discord.ActionRowBuilder()
+                .addComponents(
+                    new discord.ButtonBuilder()
+                    .setCustomId("OTdeleteTicket1")
+                    .setDisabled(false)
+                    .setStyle(discord.ButtonStyle.Danger)
+                    .setLabel(l.buttons.delete)
+                    .setEmoji("✖️")
+                )
+                .addComponents(
+                    new discord.ButtonBuilder()
+                    .setCustomId("OTsendTranscript")
+                    .setDisabled(false)
+                    .setStyle(discord.ButtonStyle.Secondary)
+                    .setLabel(l.buttons.sendTranscript)
+                    .setEmoji("📄")
+                )
+                .addComponents(
+                    new discord.ButtonBuilder()
+                    .setCustomId("OTreopenTicket")
+                    .setDisabled(false)
+                    .setStyle(discord.ButtonStyle.Success)
+                    .setLabel(l.buttons.reopen)
+                    .setEmoji("✔")
+                )
+                
+            const embed = new discord.EmbedBuilder()
+                .setColor(config.main_color)
+                .setTitle(":lock: "+l.messages.closedTitle+" :lock:")
+                .setDescription(l.messages.closedDescription)
+            channel.send({embeds:[embed],components:[closeButtonRow]})
+        }
 
         log("system","closed a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
         
@@ -227,20 +233,20 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
         //getID & send DM & send api event
         await channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-            const ticketId = firstmsg.embeds[0].footer.text.split("Ticket Type: ")[1]
-            const ticketData = require("./getoptions").getOptionsById("newT"+ticketId)
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+            const ticketData = require("./getoptions").getOptionsById("OTnewT"+ticketId)
 
-            require("./api/modules/events").onTicketClose(user,channel,guild,new Date(),{name:channel.name,status:"closed",ticketOptions:ticketData})
+            require("./api/modules/events").onTicketClose(user,channel,guild,new Date(),{name:channel.name,status:"closed",ticketOptions:ticketData},newReason)
 
-            const id = firstmsg.embeds[0].author.name
+            const id = hiddendata.data.find(d => d.key == "openerid").value
 
             if (!id) return false
 
             try{
                 if (config.system.enable_DM_Messages){
-                    member.send({embeds:[bot.errorLog.custom(l.messages.closedTicketDmTitle,l.messages.closedTicketDmDescription,":ticket:",config.main_color)]})
+                    member.send({embeds:[bot.errorLog.custom(l.messages.closedTicketDmTitle,l.messages.closedTicketDmDescription+"\n\n**reason:** "+newReason,":ticket:",config.main_color)]})
                 }
             }
             catch{log("system","can't send DM to member, member doesn't allow dm's")}
@@ -259,7 +265,9 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
         //start delete proccess
         enableTranscript = false
         deleteRequired = true
-        channel.send({content:"**"+l.messages.gettingdeleted+"**"})
+        if (!nomessage){
+            await channel.send({content:"**"+l.messages.gettingdeleted+"**"})
+        }
         log("system","deleted a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
 
         if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
@@ -267,15 +275,14 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
         //getID & send DM & send api event
         await channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-
-            const ticketId = firstmsg.embeds[0].footer.text.split("Ticket Type: ")[1]
-            const ticketData = require("./getoptions").getOptionsById("newT"+ticketId)
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+            const ticketData = require("./getoptions").getOptionsById("OTnewT"+ticketId)
 
             require("./api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})
 
-            const id = firstmsg.embeds[0].author.name
+            const id = hiddendata.data.find(d => d.key == "openerid").value
 
             if (!id) return false
 
@@ -291,6 +298,8 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
 
     if (enableTranscript == true && mode != "deletenotranscript"){
 
+        const transcriptReason = (mode == "close") ? "**reason:** "+newReason : "**reason:** none"
+
         if (config.system.enable_transcript || config.system.enable_DM_transcript){
             var fileattachment = await require("./transcript").createTranscript(channelmessages,channel)
 
@@ -300,10 +309,9 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
         if (config.system.enable_transcript){
             const transcriptEmbed = new discord.EmbedBuilder()
                 .setColor(config.main_color)
-                .setTitle(l.messages.newTranscriptTitle)
-                .setAuthor({name:user.username,iconURL:user.displayAvatarURL({format:"png"})})
-                .setDescription(l.messages.newTranscriptDescription)
-                .setFooter({text:"ticket: "+channelname})
+                .setTitle("📄 "+l.messages.newTranscriptTitle)
+                .setDescription(transcriptReason)
+                .setFooter({text:"closed by: "+user.tag+" | ticket: "+channelname,iconURL:user.displayAvatarURL()})
             
             guild.channels.cache.find(c => c.id == config.system.transcript_channel).send({
                 embeds:[transcriptEmbed],
@@ -314,9 +322,9 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
         if (config.system.enable_DM_transcript){
             const transcriptEmbed = new discord.EmbedBuilder()
                 .setColor(config.main_color)
-                .setTitle(l.messages.newTranscriptTitle)
-                .setDescription(l.messages.newTranscriptDescription)
-                .setFooter({text:"ticket: "+channelname})
+                .setTitle("📄 "+l.messages.newTranscriptTitle)
+                .setDescription(transcriptReason)
+                .setFooter({text:"closed by: "+user.tag+" | ticket: "+channelname,iconURL:user.displayAvatarURL()})
             
                 if (!isDatabaseError) ticketOpener.send({
                 embeds:[transcriptEmbed],
@@ -326,10 +334,13 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode) => {
     }
 
     if (deleteRequired){
-        const timer = () => {return new Promise((resolve,reject) => {
-            setTimeout(() => {resolve(true)},7000)
-        })}
-        await timer()
-        await channel.delete()
+        //const timer = () => {return new Promise((resolve,reject) => {
+        //    setTimeout(() => {resolve(true)},7000)
+        //})}
+        //await timer()
+
+        setTimeout(async () => {
+            await channel.delete()
+        },6000)
     }
 }

core/ticketOpener.js

@@ -9,35 +9,19 @@ const getconfigoptions = require("./getoptions")
 const storage = bot.storage
 
 module.exports = () => {
-    var closeButton = new discord.ActionRowBuilder()
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("closeTicket")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Secondary)
-            .setLabel(l.buttons.close)
-            .setEmoji("🔒")
-        )
-        .addComponents(
-            new discord.ButtonBuilder()
-            .setCustomId("deleteTicket")
-            .setDisabled(false)
-            .setStyle(discord.ButtonStyle.Danger)
-            .setLabel(l.buttons.delete)
-            .setEmoji("✖️")
-        )
+    var closeButton = bot.buttons.firstmsg.firstmsgRowNormal
     
     //ticket button click / create ticket
     client.on("interactionCreate",(interaction) => {
         if (interaction.isChatInputCommand() && (interaction.commandName == "new" || interaction.commandName == "ticket")){
-            var customId = "newT"+interaction.options.getString("type")
+            var customId = "OTnewT"+interaction.options.getString("type")
         }else if (interaction.isButton()){
             var customId = interaction.customId
         }else return
 
         if (interaction.isButton()){
-            if (interaction.customId.startsWith("newT")){
-                const optionid = interaction.customId.split("newT")[1]
+            if (interaction.customId.startsWith("OTnewT")){
+                const optionid = interaction.customId.split("OTnewT")[1]
                 if (!optionid){
                     interaction.reply({embeds:[bot.errorLog.serverError(l.errors.ticketDoesntExist)]})
                     return
@@ -173,13 +157,19 @@ module.exports = () => {
                     
                 }).then((ticketChannel) => {
                     storage.set("userTicketStorage",ticketChannel.id,interaction.member.id)
+
+                    const hiddendata = bot.hiddenData.writeHiddenData("ticketdata",[{key:"type",value:currentTicketOptions.id},{key:"openerid",value:interaction.user.id},{key:"createdms",value:new Date().getTime()}])
                     
                     var ticketEmbed = new discord.EmbedBuilder()
-                        .setAuthor({name:interaction.user.id})
+                        //.setAuthor({name:interaction.user.id})
                         .setColor(config.main_color)
                         .setTitle(currentTicketOptions.name)
-                        .setFooter({text:"Ticket Type: "+currentTicketOptions.id})
-                    if (currentTicketOptions.ticketmessage.length > 0) ticketEmbed.setDescription(currentTicketOptions.ticketmessage)
+                        //.setFooter({text:"Ticket Type: "+currentTicketOptions.id})
+                    if (currentTicketOptions.ticketmessage.length > 0){
+                        ticketEmbed.setDescription(currentTicketOptions.ticketmessage+hiddendata)
+                    }else{
+                        ticketEmbed.setDescription(hiddendata)
+                    }
                 
                     ticketChannel.send({
                         content:"<@"+interaction.member.id+"> @here",

core/ticketReopener.js

@@ -5,8 +5,53 @@ const config = bot.config
 const log = bot.errorLog.log
 const l = bot.language
 const storage = bot.storage
+const pfb = discord.PermissionFlagsBits
 
-module.exports = () => {
+/**
+     * 
+     * @param {discord.Guild} guild 
+     * @param {discord.TextBasedChannel} channel 
+     * @param {discord.User} user 
+     * @returns 
+     */
+const reopenTicket = (guild,channel,user) => {
+    log("system","re-opened a ticket",[{key:"ticket",value:channel.name},{key:"user",value:user.tag}])
+
+    var permissionsArray = []
+
+    //set everyone allowed
+    if (config.system['has@everyoneaccess']){
+        var everyoneAllowPerms = [pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+        var everyoneDenyPerms = []
+    }else{
+        var everyoneAllowPerms = []
+        var everyoneDenyPerms = [pfb.ViewChannel]
+    }
+    permissionsArray.push({
+        id:guild.roles.everyone,
+        type:"role",
+        allow:everyoneAllowPerms,
+        deny:everyoneDenyPerms
+    })
+
+    channel.permissionOverwrites.cache.forEach((p) => {
+        if (p.type == 1){
+            permissionsArray.push({
+                id:p.id,
+                type:"member",
+                allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
+                deny:[]
+            })
+        }
+    })
+
+    channel.permissionOverwrites.set(permissionsArray)
+
+    require("./api/modules/events").onTicketReopen(user,channel,guild,new Date(),{name:channel.name,status:"reopened",ticketOptions:false})
+}
+exports.reopenTicket = reopenTicket
+
+exports.runThis = () => {
     var closeRowNormal = new discord.ActionRowBuilder()
         .addComponents(
             new discord.ButtonBuilder()
@@ -92,48 +137,7 @@ module.exports = () => {
                 .setEmoji("🔓")
         )
 
-    /**
-     * 
-     * @param {discord.Guild} guild 
-     * @param {discord.TextBasedChannel} channel 
-     * @param {discord.User} user 
-     * @returns 
-     */
-     const reopenTicket = (guild,channel,user) => {
-        log("system","re-opened a ticket",[{key:"ticket",value:channel.name},{key:"user",value:user.tag}])
-
-        var permissionsArray = []
-
-        //set everyone allowed
-        if (config.system['has@everyoneaccess']){
-            var everyoneAllowPerms = [pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
-            var everyoneDenyPerms = []
-        }else{
-            var everyoneAllowPerms = []
-            var everyoneDenyPerms = [pfb.ViewChannel]
-        }
-        permissionsArray.push({
-            id:guild.roles.everyone,
-            type:"role",
-            allow:everyoneAllowPerms,
-            deny:everyoneDenyPerms
-        })
-
-        channel.permissionOverwrites.cache.forEach((p) => {
-            if (p.type == "member"){
-                permissionsArray.push({
-                    id:p.id,
-                    type:"member",
-                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
-                    deny:[]
-                })
-            }
-        })
-
-        channel.permissionOverwrites.set(permissionsArray)
-
-        require("./api/modules/events").onTicketReopen(user,channel,guild,new Date(),{name:channel.name,status:"reopened",ticketOptions:false})
-    }
+    
 
 
 
@@ -156,8 +160,6 @@ module.exports = () => {
 
     })
 
-    const pfb = discord.PermissionFlagsBits
-
     client.on("interactionCreate",(interaction) => {
         if (!interaction.isButton()) return
         if (interaction.customId != "reopenTicketTrue") return

core/transcript.js

@@ -18,10 +18,11 @@ const getUserInfo = (channel) => {
         }
         channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type")
 
-            const id = firstmsg.embeds[0].author.name ? firstmsg.embeds[0].author.name : false
+            const id = hiddendata.data.find(d => d.key == "openerid").value
 
             result.ticketopener.id = id
 

core/utils/errorTypes.js

@@ -1,3 +0,0 @@
-/**
- * @typedef {String|Boolean} OTErrorType
- */

core/utils/getButton.js

@@ -37,7 +37,7 @@ exports.getButton = (id) => {
     if (!option) return false
     if (option.type == "ticket"){
         var button = new discord.ButtonBuilder()
-            .setCustomId("newT"+option.id)
+            .setCustomId("OTnewT"+option.id)
             .setDisabled(false)
             .setStyle(getColor(option.color))
         

core/utils/hiddendata.js

@@ -0,0 +1,52 @@
+
+/**@typedef {{type:String,data:[{key:String,value:String}]}} hiddenData */
+
+/**
+ * 
+ * @param {String} messageContent 
+ * @returns {hiddenData}
+ */
+
+exports.readHiddenData = (messageContent) => {
+    //ticketdata//type:123|userid:456)
+    const rawhidden = messageContent.split("[ ](OTDATA|")[1]
+    const rawhidden2 = rawhidden.split("//")
+
+    const datatype = rawhidden2[0]
+    var rawhiddendata = rawhidden2[1]
+    var rawhiddendataArray = rawhiddendata.split("")
+    rawhiddendataArray.pop()
+
+    rawhiddendata = rawhiddendataArray.join("")
+
+    const splittedData = rawhiddendata.split("|")
+
+    const resultData = []
+    splittedData.forEach((data) => {
+        //   type:123
+        const dataresult = data.split(":")
+
+        resultData.push({key:dataresult[0],value:dataresult[1]})
+    })
+
+    return {type:datatype,data:resultData}
+}
+
+/**
+ * 
+ * @param {String} type 
+ * @param {[{key:String,value:String}]} data 
+ * @returns {String}
+ */
+exports.writeHiddenData = (type,data) => {
+    const dataValues = []
+    data.forEach((d) => {
+        dataValues.push(d.key+":"+d.value)
+    })
+
+    const datastring = dataValues.join("|")
+
+    const result = "[ ](OTDATA|"+type+"//"+datastring+")"
+
+    return result
+}

core/utils/permisssionChecker.js

@@ -47,6 +47,20 @@ exports.sendUserNoPerms = (user) => {
     }
 }
 
+/**
+ * 
+ * @param {discord.User} user 
+ * @returns {Boolean}
+ */
+ exports.sendUserNoDelete = (user) => {
+    try {
+        user.send({embeds:[bot.errorLog.noPermsDelete]})
+        return true
+    }catch{
+        return false
+    }
+}
+
 /**
  * 
  * @param {discord.TextChannel} channel 
@@ -74,3 +88,17 @@ exports.sendUserNoPerms = (user) => {
         return false
     }
 }
+
+/**
+ * 
+ * @param {discord.TextChannel} channel 
+ * @returns {Boolean}
+ */
+ exports.sendChannelNoDelete = (channel) => {
+    try {
+        channel.send({embeds:[bot.errorLog.noPermsDelete]})
+        return true
+    }catch{
+        return false
+    }
+}

core/utils/warningManager.js

@@ -0,0 +1,19 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+
+const loadChalk = async () => {
+    return await (await import("chalk")).default
+}
+
+//ENABLE message for when there is too less translation
+const enableNoTranslationMessage = true
+
+module.exports = async () => {
+    const chalk = await loadChalk()
+    if (enableNoTranslationMessage){
+        console.log(chalk.red("[warning]"),"WARNING!!\n"+chalk.blue("We have a small problem with translation atm, so it can be that "+chalk.redBright("some translations are in English!")+"\n\nYou can help us if you want by joining our server!\n"))
+    }
+}

index.js

@@ -26,7 +26,7 @@ const client = new discord.Client({
 })
 exports.client = client
 
-client.setMaxListeners(30)
+client.setMaxListeners(50)
 
 if (process.argv[2]){
     if (process.argv[2].endsWith("d")){
@@ -48,9 +48,22 @@ if (isDev){
     }
 }else{var config = require('./config.json')}
 exports.config = config
+exports.storage = require('./core/dynamicdatabase/storage')
+
 exports.errorLog = require("./core/errorLogSystem")
 const log = this.errorLog.log
 
+exports.hiddenData = require("./core/utils/hiddendata")
+
+exports.embeds = {
+    commands:require("./core/interactionHandlers/embeds/commands")
+}
+exports.buttons = {
+    close:require("./core/interactionHandlers/buttons/close"),
+    firstmsg:require("./core/interactionHandlers/buttons/firstmsg"),
+    verifybars:require("./core/interactionHandlers/buttons/verifyBars")
+}
+
 client.on('ready',async () => {
     var statusSet = false
     const setStatus = (type,text) => {
@@ -71,6 +84,7 @@ client.on('ready',async () => {
     if (!process.argv[2]){
         console.log(chalk.red("WELCOME TO OPEN TICKET!"))
         log("info","open ticket ready",[{key:"version",value:require("./package.json").version},{key:"language",value:config.languagefile}])
+        require("./core/utils/warningManager")()
 
         console.log(chalk.blue("\n\nlogs:")+"\n============")
         if (config.status.enabled){
@@ -92,6 +106,7 @@ client.on('ready',async () => {
     if (!process.argv[2].startsWith("slash")){
         console.log(chalk.red("WELCOME TO OPEN TICKET!"))
         log("info","open ticket ready",[{key:"version",value:require("./package.json").version},{key:"language",value:config.languagefile}])
+        require("./core/utils/warningManager")()
 
         console.log(chalk.blue("\n\nlogs:")+"\n============")
         if (config.status.enabled){
@@ -129,8 +144,6 @@ if (!isDev){
 if (process.argv[2] && process.argv[2].startsWith("slash")){
     //do nothing
 }else{
-    var storage = require('./core/dynamicdatabase/storage')
-    exports.storage = storage
 
     //commands
     require('./commands/ticket')()
@@ -145,9 +158,12 @@ if (process.argv[2] && process.argv[2].startsWith("slash")){
     //core
     require('./core/ticketOpener')()
     require("./core/ticketCloser").runThis()
-    require("./core/closebuttons")()
+    //require("./core/closebuttons")() // => everything is now in ./core/interactionHandlers/
     require("./core/reactionRoles")()
-    require("./core/ticketReopener")()
+    require("./core/ticketReopener").runThis()
+
+    //InteractionHandlers
+    require("./core/interactionHandlers/handlers/handlers")()
 
 }
 

language/arabic.json

@@ -3,7 +3,8 @@
         "missingArgsTitle":"حجج باطلة",
         "missingArgsDescription":"حجة مفقودة",
         "noPermsTitle":"ليس لديك إذن",
-        "noPermsDescription":"ليس لديك إذن لاستخدام هذا\nأنت بحاجة إلى إذن 'ADMINISTRATOR' أو أن تكون في قائمة الأدوار المسموح بها!",
+        "noPermsDescription":"You need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "noPermsDelete":"Only admins can delete a ticket!",
         "chooseFromListTitle":"بطاقة التعريف غير صالحة",
         "chooseFromListDescription":"اختر أحد المعرفات أدناه:",
         "boterror":"مشكلة في الروبوت",
@@ -18,26 +19,18 @@
         "somethingWentWrongTranscript":"**حدث خطأ ما أثناء كتابة النص!**\nالرجاء المحاولة مرة أخرى!"
     },
     "commands":{
-        "userAddedTitle":"تمت إضافة المستخدم!",
-        "userAddedDescription":"{0} يضاف إلى هذه التذكرة!",
-        "userRemovedTitle":"تمت إزالة المستخدم!",
-        "userRemovedDescription":"{0} تمت إزالته من هذه التذكرة!",
+        "userAddedTitle":"Added {0} to this ticket!",
+        "userRemovedTitle":"Removed {0} from this ticket!",
+        "renameTitle":"Changed the name to {0}!",
+        "closeTitle":"Closed this ticket!",
+        "deleteTitle":"Deleting this ticket...",
+        "reopenTitle":"Re-Opened this ticket!",
 
-        "renameTitle":"تم تغيير الاسم!",
-        "renameWarning":"تحذير: يمكنك فقط تغيير اسم القناة مرتين في الدقيقة!\n(هذا يرجع إلى حدود معدل الخلاف)",
-
-        "closeTitle":"أغلق هذه التذكرة!",
-        "closeDescription":"يمكنك إغلاق هذه التذكرة بالضغط على الزر أدناه!",
-        "deleteTitle":"احذف هذه التذكرة!",
-        "deleteDescription":"يمكنك حذف هذه التذكرة بالضغط على الزر أدناه!",
-        "reopenTitle":"أعد فتح هذه التذكرة!",
-        "reopenDescription":"يمكنك إعادة فتح هذه التذكرة بالضغط على الزر أدناه!",
-
-        "ticketWarning":"التضمين في الرسالة أدناه!",
-        "maxTicketWarning":"**تحذير:** _يمكنك فقط إنشاء ملفات {0} تذكرة في كل مرة!_"
+        "ticketWarning":"The embed is in the message below!",
+        "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
     },
     "helpMenu":{
-        "title":"قائمة التعليمات:",
+        "title":"Available Commands:",
         "header1":"**اذهب إلى {0} لإنشاء تذكرة!**\n\n",
         "header2":"**قم بتشغيل الأمر `/new` أو `/ticket` لإنشاء تذكرة!**\n\n",
 
@@ -71,10 +64,12 @@
         "reopenTicketDmTitle":"أعيد فتح التذكرة!",
         "reopenTicketDmDescription":"تم إعادة فتح تذكرتك!",
         "newTranscriptTitle":"نسخة جديدة هنا!",
-        "newTranscriptDescription":"يمكنك العثور على النص في الملف النصي أعلاه!",
         "hereIsTheTranscript":"هذا هو النص:",
 
         "chooseCategory":"اختر فئة:",
-        "gettingdeleted":"...يتم حذف التذكرة"
+        "gettingdeleted":"...يتم حذف التذكرة",
+
+        "none":"none",
+        "reason":"reason"
     }
 }

language/custom.json

@@ -3,7 +3,8 @@
         "missingArgsTitle":"Invalid Arguments!",
         "missingArgsDescription":"Missing Argument",
         "noPermsTitle":"No Permissions!",
-        "noPermsDescription":"You don't have the correct roles to run this command!\nYou need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "noPermsDescription":"You need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "noPermsDelete":"Only admins can delete a ticket!",
         "chooseFromListTitle":"Invalid ID",
         "chooseFromListDescription":"Choose one of the id's below:",
         "boterror":"Bot Error!",
@@ -18,26 +19,18 @@
         "somethingWentWrongTranscript":"Something went wrong while making the transcript!**\nPlease try again another time!"
     },
     "commands":{
-        "userAddedTitle":"User Added!",
-        "userAddedDescription":"{0} is added to this ticket!",
-        "userRemovedTitle":"User Removed!",
-        "userRemovedDescription":"{0} is removed from this ticket!",
-
-        "renameTitle":"The name is changed!",
-        "renameWarning":"Warning: you can only change the channel name 2 times per minute!\n(this is due discord rate limits)",
-
-        "closeTitle":"Close this ticket!",
-        "closeDescription":"You can close this ticket by clicking on the button below!",
-        "deleteTitle":"Delete this ticket!",
-        "deleteDescription":"You can delete this ticket by clicking on the button below!",
-        "reopenTitle":"Re-Open this ticket!",
-        "reopenDescription":"You can re-open this ticket by clicking on the button below!",
+        "userAddedTitle":"Added {0} to this ticket!",
+        "userRemovedTitle":"Removed {0} from this ticket!",
+        "renameTitle":"Changed the name to {0}!",
+        "closeTitle":"Closed this ticket!",
+        "deleteTitle":"Deleting this ticket...",
+        "reopenTitle":"Re-Opened this ticket!",
 
         "ticketWarning":"The embed is in the message below!",
         "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
     },
     "helpMenu":{
-        "title":"Help Menu:",
+        "title":"Available Commands:",
         "header1":"**Go to {0} to create a ticket!**\n\n",
         "header2":"**Run the command `/new` or `/ticket` to create a ticket!**\n\n",
 
@@ -53,7 +46,7 @@
         "close":"Close Ticket",
         "delete":"Delete Ticket",
         "reopen":"Re-Open Ticket",
-        "sendTranscript":"Send Transcript File"
+        "sendTranscript":"Transcript"
     },
     "messages":{
         "reopenTitle":"Re-Opened this ticket!",
@@ -71,10 +64,12 @@
         "reopenTicketDmTitle":"Ticket Re-opened!",
         "reopenTicketDmDescription":"Your ticket is re-opened!",
         "newTranscriptTitle":"A new transcript is here!",
-        "newTranscriptDescription":"You can find the transcript in the text file above!",
         "hereIsTheTranscript":"Here is the transcript:",
 
         "chooseCategory":"choose a category:",
-        "gettingdeleted":"Ticket is getting deleted..."
+        "gettingdeleted":"Ticket is getting deleted...",
+
+        "none":"none",
+        "reason":"reason"
     }
 }

language/czech.json

@@ -1,79 +1,75 @@
-{
-    "errors":{
-        "missingArgsTitle":"Neplatné argumenty",
-        "missingArgsDescription":"Chybí argumenty",
-        "noPermsTitle":"Nemáš práva!",
-        "noPermsDescription":"Nemáš dostatečné práva na tento příkaz!\n Potřebuješ ADMINISTRATOR aby jsi mohl provést příkaz!",
-        "chooseFromListTitle":"Neplatné ID",
-        "chooseFromListDescription":"Vyber si z těchto ID:",
-        "boterror":"Error!",
-        "notInTicketTitle":"Nejsi v ticketu!",
-        "notInTicketDescription":"Tento příkaz nefunguje mimo tickety!",
-        "ticketDoesntExist":"Tento ticket už bohužel neexistuje!",
-        "roleDoesntExist":"Tato role bohužel neexistuje!",
-        "anotherOption":"Tato možnost není ticket ale něco jiného!",
-        "maxAmountTitle":"Maximální počet ticketů dosažen!",
-        "maxAmountDescription":"Dosáhl jsi maximálního povoleného počtu ticketů!\n Nemůžeš si vytvořit nový!",
-        "somethingWentWrong":"**Něco je špatně**\nProsím zkus to příště znovu!",
-        "somethingWentWrongTranscript":"Něco je špatně s transcriptem!**\nProsím zkus to příště znovu!"
-    },
-    "commands":{
-        "userAddedTitle":"Uživatel přidán!",
-        "userAddedDescription":"{0} je přidán do ticketu!",
-        "userRemovedTitle":"Uživatel odebrán!",
-        "userRemovedDescription":"{0} je odstraněn z ticketu!",
-
-        "renameTitle":"Jméno bylo změněno!",
-        "renameWarning":"Varování: jméno kanálu můžeš změnit pouze 2x za minutu!",
-
-        "closeTitle":"Zavři tento ticket!",
-        "closeDescription":"Můžeš zavřít ticket kliknutím na tlačítko níže!",
-        "deleteTitle":"Smaž tento ticket!",
-        "deleteDescription":"Můžeš smazat ticket kliknutím na tlačítko níže!",
-        "reopenTitle":"Znovu otevři ticket!",
-        "reopenDescription":"Můžeš znovu otevřít tento ticket kliknutínm na tlačítko níže!",
-
-        "ticketWarning":"The embed is in the message below!",
-        "maxTicketWarning":"**Varovaní:** _Můžeš si vytvořit použe {0} ticket(s) v jednu chvíli!_"
-    },
-    "helpMenu":{
-        "title":"Příkazy:",
-        "header1":"**Běž {0} vytvořit si ticket!**\n\n",
-        "header2":"**Použij příkaz `/new` nebo `/ticket` k vytvoření ticketu!**\n\n",
-
-        "msgCmd":"Vytvoř možnost otevírat tickety přes tlačítko. (ADMIN)",
-        "renameCmd":"Přejmenovat ticket. (Žádné mezery)",
-        "closeCmd":"Zavři ticket.",
-        "deleteCmd":"Smaž ticket.",
-        "addCmd":"Přidej člena do ticketu.",
-        "removeCmd":"Odebere člena z ticketu.",
-        "reopenCmd":"Znovu otevři ticket po uzavření."
-    },
-    "buttons":{
-        "close":"Zavři ticket",
-        "delete":"Smaž ticket",
-        "reopen":"Znovu otevři ticket",
-        "sendTranscript":"Odešli log ticketu"
-    },
-    "messages":{
-        "reopenTitle":"Ticket znovu otevřen!",
-        "reopenDescription":"Cítím se skvěle že si můžeme zase povídat!",
-        "closedTitle":"Zavřený ticket!",
-        "closedDescription":"Pouze admin team zde může nyní komunikovat!\n\n*Klikni na tlačítko níže pro smazání nebo znovu otevření ticketu!*",
-        "createdTitle":"Ticket vytvořen!",
-        "createdDescription":"Váš tiket je vytvořen, můžete ho zjistit pomocí pingu!",
-
-        "newTicketDmTitle":"Nový ticket!",
-        "closedTicketDmTitle":"Ticket uzavřen!",
-        "deletedTicketDmTitle":"Ticket smazán!",
-        "closedTicketDmDescription":"Tvůj ticket byl uzavřen!",
-        "deletedTicketDmDescription":"Tvůj ticket byl smazán!",
-        "reopenTicketDmTitle":"Ticket znovu otevřen!",
-        "reopenTicketDmDescription":"Tvůj ticket byl znovu otevřen!",
-        "newTranscriptTitle":"Nový log ticketu je zde!",
-        "newTranscriptDescription":"Zde najdeš log svého ticketu!",
-        "hereIsTheTranscript":"Zde je log:",
-
-        "chooseCategory":"Vyber kategorii:"
-    }
+{
+    "errors":{
+        "missingArgsTitle":"Neplatné argumenty",
+        "missingArgsDescription":"Chybí argumenty",
+        "noPermsTitle":"Nemáš práva!",
+        "noPermsDescription":"Nemáš dostatečné práva na tento příkaz!\n Potřebuješ ADMINISTRATOR aby jsi mohl provést příkaz!",
+        "noPermsDelete":"Pouze admin může smazat ticket!",
+        "chooseFromListTitle":"Neplatné ID",
+        "chooseFromListDescription":"Vyber si z těchto ID:",
+        "boterror":"Error!",
+        "notInTicketTitle":"Nejsi v ticketu!",
+        "notInTicketDescription":"Tento příkaz nefunguje mimo tickety!",
+        "ticketDoesntExist":"Tento ticket už bohužel neexistuje!",
+        "roleDoesntExist":"Tato role bohužel neexistuje!",
+        "anotherOption":"Tato možnost není ticket ale něco jiného!",
+        "maxAmountTitle":"Maximální počet ticketů dosažen!",
+        "maxAmountDescription":"Dosáhl jsi maximálního povoleného počtu ticketů!\n Nemůžeš si vytvořit nový!",
+        "somethingWentWrong":"**Něco je špatně**\nProsím zkus to příště znovu!",
+        "somethingWentWrongTranscript":"Něco je špatně s transcriptem!**\nProsím zkus to příště znovu!"
+    },
+    "commands":{
+        "userAddedTitle":"{0} byl přidán do ticketu!",
+        "userRemovedTitle":"{0} byl odebrám z ticketu!",
+        "renameTitle":"Jméno bylo změněno!",
+        "closeTitle":"Zavři tento ticket!",
+        "deleteTitle":"Smaž tento ticket!",
+        "reopenTitle":"Znovu otevři ticket!",
+
+        "ticketWarning":"The embed is in the message below!",
+        "maxTicketWarning":"**Varovaní:** _Můžeš si vytvořit použe {0} ticket(s) v jednu chvíli!_"
+    },
+    "helpMenu":{
+        "title":"Příkazy:",
+        "header1":"**Běž {0} vytvořit si ticket!**\n\n",
+        "header2":"**Použij příkaz `/new` nebo `/ticket` k vytvoření ticketu!**\n\n",
+
+        "msgCmd":"Vytvoř možnost otevírat tickety přes tlačítko. (ADMIN)",
+        "renameCmd":"Přejmenovat ticket. (Žádné mezery)",
+        "closeCmd":"Zavři ticket.",
+        "deleteCmd":"Smaž ticket.",
+        "addCmd":"Přidej člena do ticketu.",
+        "removeCmd":"Odebere člena z ticketu.",
+        "reopenCmd":"Znovu otevři ticket po uzavření."
+    },
+    "buttons":{
+        "close":"Zavři ticket",
+        "delete":"Smaž ticket",
+        "reopen":"Znovu otevři ticket",
+        "sendTranscript":"Odešli log ticketu"
+    },
+    "messages":{
+        "reopenTitle":"Ticket znovu otevřen!",
+        "reopenDescription":"Cítím se skvěle že si můžeme zase povídat!",
+        "closedTitle":"Zavřený ticket!",
+        "closedDescription":"Pouze admin team zde může nyní komunikovat!\n\n*Klikni na tlačítko níže pro smazání nebo znovu otevření ticketu!*",
+        "createdTitle":"Ticket vytvořen!",
+        "createdDescription":"Váš tiket je vytvořen, můžete ho zjistit pomocí pingu!",
+
+        "newTicketDmTitle":"Nový ticket!",
+        "closedTicketDmTitle":"Ticket uzavřen!",
+        "deletedTicketDmTitle":"Ticket smazán!",
+        "closedTicketDmDescription":"Tvůj ticket byl uzavřen!",
+        "deletedTicketDmDescription":"Tvůj ticket byl smazán!",
+        "reopenTicketDmTitle":"Ticket znovu otevřen!",
+        "reopenTicketDmDescription":"Tvůj ticket byl znovu otevřen!",
+        "newTranscriptTitle":"Nový log ticketu je zde!",
+        "hereIsTheTranscript":"Zde je log:",
+
+        "chooseCategory":"Vyber kategorii:",
+        "gettingdeleted":"Ticket bude smazán",
+
+        "none":"nic",
+        "reason":"důvod"
+    }
 }

language/dutch.json

@@ -1,67 +1,60 @@
 {
     "errors":{
-        "missingArgsTitle":"Ongeldige Argumenten!",
-        "missingArgsDescription":"Geen Argument",
+        "missingArgsTitle":"Onjuiste parameters!",
+        "missingArgsDescription":"Er missen parameters",
         "noPermsTitle":"Geen permissies!",
-        "noPermsDescription":"Je hebt niet de juiste rollen om deze command uit te voeren!\nJe hebt de `ADMINISTRATOR` permissie nodig of je moet in de lijst van toegestane rollen zitten!",
-        "chooseFromListTitle":"Ongeldig ID",
-        "chooseFromListDescription":"Kies een van deze id's:",
+        "noPermsDescription":"Je hebt de `ADMINISTRATOR` permissie nodig of je moet in de lijst van toegestane users staan!",
+        "noPermsDelete":"Alleen admins kunnen een ticket verwijderen!",
+        "chooseFromListTitle":"Onjuist ID",
+        "chooseFromListDescription":"Kies een van de id's hier onder:",
         "boterror":"Bot Error!",
         "notInTicketTitle":"Je bent niet in een ticket!",
         "notInTicketDescription":"Deze command werkt niet buiten tickets!",
         "ticketDoesntExist":"Dit ticket bestaat niet meer!",
         "roleDoesntExist":"Deze rol bestaat niet meer!",
-        "anotherOption":"Deze optie is geen ticket maar een ander type!",
-        "maxAmountTitle":"Max aantal bereikt!",
-        "maxAmountDescription":"Je hebt het maximum aantal openstaande ticket bereikt!\nDus je kan er geen nieuwe maken!",
+        "anotherOption":"Deze optie is niet een ticket, maar een ander type!",
+        "maxAmountTitle":"Maximum numer bereikt!",
+        "maxAmountDescription":"Je hebt het maximum aantal openstaande tickets bereikt!\nDus je kan geen nieuwe meer maken!",
         "somethingWentWrong":"**Iets ging fout!**\nProbeer een andere keer opnieuw!",
-        "somethingWentWrongTranscript":"Iets ging fout bij het maken van het transcript!**\nProbeer een andere keer opnieuw!"
+        "somethingWentWrongTranscript":"Iets ging fout terwijl het transcript gemaakt werd!**\nProbeer een andere keer opnieuw!"
     },
     "commands":{
-        "userAddedTitle":"User Toegevoegd!",
-        "userAddedDescription":"{0} is toegevoegd aan dit ticket!",
-        "userRemovedTitle":"User Verwijderd!",
-        "userRemovedDescription":"{0} is verwijderd van dit ticket!",
-
-        "renameTitle":"De naam is veranderd!",
-        "renameWarning":"Waarschuwing: je kan de kanaalnaam maar 2 keer per minuut veranderen!\n(dit heeft te maken met discord rate limits)",
-
-        "closeTitle":"Sluit dit ticket!",
-        "closeDescription":"Je kan dit ticket sluiten door op de knop hier onder te duwen!",
-        "deleteTitle":"Verwijder dit ticket!",
-        "deleteDescription":"Je kan dit ticket verwijderen door op de knop hier onder te duwen!",
-        "reopenTitle":"Heropen dit ticket!",
-        "reopenDescription":"Je kan dit ticket heropenen door op de knop hier onder te duwen!",
+        "userAddedTitle":"{0} is toegevoegd aan dit ticket!",
+        "userRemovedTitle":"{0} is verwijderd van dit ticket!",
+        "renameTitle":"De naam is veranderd naar {0}!",
+        "closeTitle":"Ticket gesloten!",
+        "deleteTitle":"Ticket aan het verwijderen...",
+        "reopenTitle":"Ticket heropend!",
 
         "ticketWarning":"De embed is in het bericht hier onder!",
-        "maxTicketWarning":"**Waarschuwing:** _Je kan maar {0} ticket(s) tegelijkertijd aanmaken!_"
+        "maxTicketWarning":"**Waarschuwing:** _Je kan maar {0} ticket(s) tegelijkertijd maken!_"
     },
     "helpMenu":{
-        "title":"Help Menu:",
+        "title":"Beschikbare Commands:",
         "header1":"**Ga naar {0} om een ticket te maken!**\n\n",
         "header2":"**Run de command `/new` of `/ticket` om een ticket te maken!**\n\n",
 
-        "msgCmd":"Spawn een embed met knoppen. (admins only)",
+        "msgCmd":"Spawn een embed met knoppen. (alleen admins)",
         "renameCmd":"Hernoem een ticket. (geen spaties)",
         "closeCmd":"Sluit een ticket.",
-        "deleteCmd":"Verwijder een ticket.",
-        "addCmd":"Voeg een user toe aan een ticket.",
+        "deleteCmd":"Verijder een ticket.",
+        "addCmd":"Voeg een user aan een ticket.",
         "removeCmd":"Verwijder een user van een ticket.",
-        "reopenCmd":"Heropen een ticket nadat het gesloten wordt."
+        "reopenCmd":"Heropen een ticket nadat het gesloten is."
     },
     "buttons":{
         "close":"Sluit Ticket",
         "delete":"Verwijder Ticket",
         "reopen":"Heropen Ticket",
-        "sendTranscript":"Stuur Transcript Bestand"
+        "sendTranscript":"Transcript"
     },
     "messages":{
-        "reopenTitle":"Dit ticket is terug geopend!",
-        "reopenDescription":"Voel vrij om terug te praten!",
-        "closedTitle":"Dit ticket is gesloten!",
-        "closedDescription":"Nu kunnen alleen nog admins praten in dit ticket!\n\n*Klik op de knop hier onder om het ticket terug te openen of te verwijderen!*",
-        "createdTitle":"Ticket Gemaakt!",
-        "createdDescription":"Je ticket is gemaakt, je kan het detecteren bij een ping!",
+        "reopenTitle":"Ticket heropend!",
+        "reopenDescription":"Voel vrij om weer te praten!",
+        "closedTitle":"Ticket gesloten!",
+        "closedDescription":"Alleen admins kunnen nog praten.\n\n*Klik op de knoppen hieronder voor meer acties!*",
+        "createdTitle":"Ticket Aangemaakt!",
+        "createdDescription":"U ticket is gemaakt, je kan het detecteren bij een ping!",
 
         "newTicketDmTitle":"Nieuw Ticket!",
         "closedTicketDmTitle":"Ticket Gesloten!",
@@ -70,11 +63,13 @@
         "deletedTicketDmDescription":"Je ticket is verwijderd!",
         "reopenTicketDmTitle":"Ticket Heropend!",
         "reopenTicketDmDescription":"Je ticket is heropend!",
-        "newTranscriptTitle":"Een nieuw transcript is hier!",
-        "newTranscriptDescription":"Je kan het transcript vinden in het bestand hierboven!",
+        "newTranscriptTitle":"Er is een nieuw transcript!",
         "hereIsTheTranscript":"Hier is het transcript:",
 
         "chooseCategory":"kies een categorie:",
-        "gettingdeleted":"Ticket wordt verwijderd..."
+        "gettingdeleted":"Ticket wordt verwijderd...",
+
+        "none":"geen",
+        "reason":"reden"
     }
 }

language/english.json

@@ -3,7 +3,8 @@
         "missingArgsTitle":"Invalid Arguments!",
         "missingArgsDescription":"Missing Argument",
         "noPermsTitle":"No Permissions!",
-        "noPermsDescription":"You don't have the correct roles to run this command!\nYou need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "noPermsDescription":"You need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "noPermsDelete":"Only admins can delete a ticket!",
         "chooseFromListTitle":"Invalid ID",
         "chooseFromListDescription":"Choose one of the id's below:",
         "boterror":"Bot Error!",
@@ -18,26 +19,18 @@
         "somethingWentWrongTranscript":"Something went wrong while making the transcript!**\nPlease try again another time!"
     },
     "commands":{
-        "userAddedTitle":"User Added!",
-        "userAddedDescription":"{0} is added to this ticket!",
-        "userRemovedTitle":"User Removed!",
-        "userRemovedDescription":"{0} is removed from this ticket!",
-
-        "renameTitle":"The name is changed!",
-        "renameWarning":"Warning: you can only change the channel name 2 times per minute!\n(this is due discord rate limits)",
-
-        "closeTitle":"Close this ticket!",
-        "closeDescription":"You can close this ticket by clicking on the button below!",
-        "deleteTitle":"Delete this ticket!",
-        "deleteDescription":"You can delete this ticket by clicking on the button below!",
-        "reopenTitle":"Re-Open this ticket!",
-        "reopenDescription":"You can re-open this ticket by clicking on the button below!",
+        "userAddedTitle":"Added {0} to this ticket!",
+        "userRemovedTitle":"Removed {0} from this ticket!",
+        "renameTitle":"Changed the name to {0}!",
+        "closeTitle":"Closed this ticket!",
+        "deleteTitle":"Deleting this ticket...",
+        "reopenTitle":"Re-Opened this ticket!",
 
         "ticketWarning":"The embed is in the message below!",
         "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
     },
     "helpMenu":{
-        "title":"Help Menu:",
+        "title":"Available Commands:",
         "header1":"**Go to {0} to create a ticket!**\n\n",
         "header2":"**Run the command `/new` or `/ticket` to create a ticket!**\n\n",
 
@@ -53,7 +46,7 @@
         "close":"Close Ticket",
         "delete":"Delete Ticket",
         "reopen":"Re-Open Ticket",
-        "sendTranscript":"Send Transcript File"
+        "sendTranscript":"Transcript"
     },
     "messages":{
         "reopenTitle":"Re-Opened this ticket!",
@@ -71,10 +64,12 @@
         "reopenTicketDmTitle":"Ticket Re-opened!",
         "reopenTicketDmDescription":"Your ticket is re-opened!",
         "newTranscriptTitle":"A new transcript is here!",
-        "newTranscriptDescription":"You can find the transcript in the text file above!",
         "hereIsTheTranscript":"Here is the transcript:",
 
         "chooseCategory":"choose a category:",
-        "gettingdeleted":"Ticket is getting deleted..."
+        "gettingdeleted":"Ticket is getting deleted...",
+
+        "none":"none",
+        "reason":"reason"
     }
 }

language/french.json

@@ -1,74 +1,75 @@
 {
     "errors":{
-        "missingArgsTitle":"Arguments invalides !",
+        "missingArgsTitle":"Arguments invalides!",
         "missingArgsDescription":"Argument manquant",
         "noPermsTitle":"Pas de permissions!",
-        "noPermsDescription":"Vous n'avez pas les bons rôles pour exécuter cette commande !\nVous avez besoin de la permission `ADMINISTRATOR` ou d'être dans la liste des rôles autorisés !",
+        "noPermsDescription":"Vous avez besoin de la permission `ADMINISTRATOR` ou être dans la liste des rôles autorisés!",
+        "noPermsDelete":"Seuls les administrateurs peuvent supprimer un ticket!",
         "chooseFromListTitle":"Invalid ID",
         "chooseFromListDescription":"Choisissez l'un des identifiants ci-dessous:",
         "boterror":"Bot Error!",
-        "notInTicketTitle":"Vous n'êtes pas dans un ticket !",
-        "notInTicketDescription":"Cette commande ne fonctionne pas en dehors des tickets !",
-        "ticketDoesntExist":"Ce billet n'existe plus !",
-        "roleDoesntExist":"Ce rôle n'existe plus !",
-        "anotherOption":"Cette option n'est pas un ticket mais un autre type !",
-        "maxAmountTitle":"Montant max atteint !",
-        "maxAmountDescription":"Vous avez atteint le nombre maximum de tickets autorisés !\nVous ne pouvez donc pas en créer un nouveau !",
-        "somethingWentWrong":"**Une erreur s'est produite !**\nVeuillez réessayer une autre fois !",
-        "somethingWentWrongTranscript":"Une erreur s'est produite lors de la création de la transcription !**\nVeuillez réessayer une autre fois !"
+        "notInTicketTitle":"Vous n'êtes pas dans un ticket!",
+        "notInTicketDescription":"Cette commande ne fonctionne pas en dehors des tickets!",
+        "ticketDoesntExist":"Ce ticket n'existe plus!",
+        "roleDoesntExist":"Ce rôle n'existe plus!",
+        "anotherOption":"Cette option n'est pas un ticket mais un autre type!",
+        "maxAmountTitle":"Montant maximum atteint!",
+        "maxAmountDescription":"Vous avez atteint le nombre maximum de tickets autorisés!\nVous ne pouvez donc pas en créer un nouveau!",
+        "somethingWentWrong":"**Quelque chose s'est mal passé!**\nVeuillez réessayer une autre fois!",
+        "somethingWentWrongTranscript":"Une erreur s'est produite lors de la création de la transcription!**\nVeuillez réessayer une autre fois!"
     },
     "commands":{
-        "userAddedTitle":"Utilisateur ajouté !",
-        "userAddedDescription":"{0} est ajouté à ce billet !",
-        "userRemovedTitle":"Utilisateur supprimé!",
-        "userRemovedDescription":"{0} est supprimé de ce ticket!",
+        "userAddedTitle":"{0} a été ajouté à ce ticket!",
+        "userRemovedTitle":"Supprimé {0} de ce ticket!",
+        "renameTitle":"Changement du nom en {0}!",
+        "closeTitle":"Fermé ce ticket!",
+        "deleteTitle":"Suppression de ce ticket...",
+        "reopenTitle":"A rouvert ce ticket!",
 
-        "renameTitle":"Le nom est changé !",
-        "renameWarning":"Attention : vous ne pouvez modifier le nom de la chaîne que 2 fois par minute !\n(ceci est dû aux limites du taux de discorde)",
-
-        "closeTitle":"Fermez ce ticket !",
-        "closeDescription":"Vous pouvez fermer ce ticket en cliquant sur le bouton ci-dessous !",
-        "deleteTitle":"Supprimez ce billet !",
-        "deleteDescription":"Vous pouvez supprimer ce ticket en cliquant sur le bouton ci-dessous !",
-        "reopenTitle":"Ré-ouvrez ce ticket !",
-        "reopenDescription":"Vous pouvez rouvrir ce ticket en cliquant sur le bouton ci-dessous !",
-
-        "ticketWarning":"L'intégration est dans le message ci-dessous !",
-        "maxTicketWarning":"**Attention :** _Vous ne pouvez créer que {0} billet(s) à la fois !_"
+        "ticketWarning":"L'intégration est dans le message ci-dessous!",
+        "maxTicketWarning":"**Attention :** _Vous ne pouvez créer que {0} ticket(s) à la fois !_"
     },
     "helpMenu":{
-        "title":"Menu d'aide:",
+        "title":"Commandes disponibles :",
         "header1":"**Allez à {0} pour créer un ticket !**\n\n",
-        "header2":"**Exécutez la commande `/new` ou `/ticket` pour créer un ticket!**\n\n",
+        "header2":"**Exécutez la commande `/new` ou `/ticket` pour créer un ticket !**\n\n",
 
-        "msgCmd":"Créez une intégration avec des boutons. (administrateurs uniquement)",
+        "msgCmd":"Faire apparaître une intégration avec des boutons. (administrateurs uniquement)",
         "renameCmd":"Renommer un ticket. (sans espaces)",
         "closeCmd":"Fermer un ticket.",
         "deleteCmd":"Supprimer un billet.",
         "addCmd":"Ajouter un utilisateur au ticket.",
         "removeCmd":"Supprimer un utilisateur du ticket.",
-        "reopenCmd":"Re-Open a ticket after it was closed."
+        "reopenCmd":"Rouvrir un ticket après sa clôture."
     },
     "buttons":{
         "close":"Fermer le ticket",
         "delete":"Supprimer le billet",
         "reopen":"Billet de réouverture",
-        "sendTranscript":"Envoyer le fichier de transcription"
+        "sendTranscript":"Transcript"
     },
     "messages":{
         "reopenTitle":"A rouvert ce ticket!",
         "reopenDescription":"N'hésitez pas à reparler!",
-        "closedTitle":"Fermé ce ticket",
+        "closedTitle":"Fermé ce ticket!",
         "closedDescription":"Seuls les administrateurs peuvent parler dans ce ticket maintenant !\n\n*Cliquez sur le bouton ci-dessous pour supprimer ou rouvrir ce ticket !*",
         "createdTitle":"Ticket créé !",
         "createdDescription":"Votre ticket est créé, vous pouvez le détecter par un ping !",
 
-        "newTicketDmTitle":"Nouveau ticket!",
+        "newTicketDmTitle":"Nouveau billet!",
+        "closedTicketDmTitle":"Billet fermé!",
+        "deletedTicketDmTitle":"Billet supprimé !",
+        "closedTicketDmDescription":"Votre billet est fermé !",
+        "deletedTicketDmDescription":"Votre billet est supprimé !",
+        "reopenTicketDmTitle":"Billet rouvert!",
+        "reopenTicketDmDescription":"Votre billet est rouvert !",
         "newTranscriptTitle":"Une nouvelle transcription est ici!",
-        "newTranscriptDescription":"Vous pouvez trouver la transcription dans le fichier texte ci-dessus !",
-        "hereIsTheTranscript":"Voici la transcription :",
+        "hereIsTheTranscript":"Voici la transcription :",
 
         "chooseCategory":"choisissez une catégorie:",
-        "gettingdeleted":"Le ticket est en cours de suppression..."
+        "gettingdeleted":"Le ticket est en cours de suppression...",
+
+        "none":"rien",
+        "reason":"raison"
     }
 }

language/german.json

@@ -3,7 +3,8 @@
         "missingArgsTitle":"Ungültiges Argument!",
         "missingArgsDescription":"Fehlendes Argument!",
         "noPermsTitle":"Du hast keine Rechte!",
-        "noPermsDescription":"Sie haben nicht die richtigen Rollen, um diesen Befehl auszuführen!\nSie benötigen die `ADMINISTRATOR` Erlaubnis oder in der Liste der erlaubten Rollen sein!",
+        "noPermsDescription":"You need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "noPermsDelete":"Only admins can delete a ticket!",
         "chooseFromListTitle":"Ungültige ID",
         "chooseFromListDescription":"Wählen Sie eine der folgenden ID:",
         "boterror":"Bot Fehler!",
@@ -18,26 +19,18 @@
         "somethingWentWrongTranscript":"Bei der Erstellung der Transcript ist etwas schief gelaufen!**\nBitte versuchen Sie es ein anderes Mal!"
     },
     "commands":{
-        "userAddedTitle":"User geaddet!",
-        "userAddedDescription":"{0} wird zu diesem Ticket hinzugefügt!",
-        "userRemovedTitle":"User entfernt!",
-        "userRemovedDescription":"{0} wird aus diesem Ticket entfernt!",
+        "userAddedTitle":"Added {0} to this ticket!",
+        "userRemovedTitle":"Removed {0} from this ticket!",
+        "renameTitle":"Changed the name to {0}!",
+        "closeTitle":"Closed this ticket!",
+        "deleteTitle":"Deleting this ticket...",
+        "reopenTitle":"Re-Opened this ticket!",
 
-        "renameTitle":"Der Name wurde geändert!",
-        "renameWarning":"Achtung: Sie können den Kanalnamen nur 2 Mal pro Minute ändern!\n(dies ist auf die Begrenzung der Diskordrate zurückzuführen)",
-
-        "closeTitle":"Dieses Ticket schließen!",
-        "closeDescription":"Sie können dieses Ticket schließen, indem Sie auf die Schaltfläche unten klicken!",
-        "deleteTitle":"Löschen Sie dieses Ticket!",
-        "deleteDescription":"Sie können dieses Ticket löschen, indem Sie auf die Schaltfläche unten klicken!",
-        "reopenTitle":"Öffne dieses Ticket erneut!",
-        "reopenDescription":"Sie können dieses Ticket erneut öffnen, indem Sie auf die Schaltfläche unten klicken!",
-
-        "ticketWarning":"Die Einbettung befindet sich in der Nachricht unten!",
-        "maxTicketWarning":"**Warnung:** _Sie können nur {0} ticket(s) erstellen zu einer Zeit!_"
+        "ticketWarning":"The embed is in the message below!",
+        "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
     },
     "helpMenu":{
-        "title":"Hilfe Menu:",
+        "title":"Available Commands:",
         "header1":"**Gehe zu {0} um ein Ticket zu erstellen!**\n\n",
         "header2":"**Führen Sie den Befehl `/new` oder `/ticket` um ein Ticket zu erstellen!**\n\n",
 
@@ -71,10 +64,12 @@
         "reopenTicketDmTitle":"Ticket neu Eröffnen!",
         "reopenTicketDmDescription":"Dein Ticket ist Neu eröffnet!",
         "newTranscriptTitle":"Eine neue Transscript finden Sie hier!",
-        "newTranscriptDescription":"Die Abschrift finden Sie in der obigen Textdatei!",
         "hereIsTheTranscript":"Hier ist das Transscript:",
 
         "chooseCategory":"Wähle eine Kategorie:",
-        "gettingdeleted":"Ticket wird gelöscht..."
+        "gettingdeleted":"Ticket wird gelöscht...",
+
+        "none":"none",
+        "reason":"reason"
     }
 }

language/romanian.json

@@ -1,80 +1,75 @@
 {
     "errors":{
-        "missingArgsTitle":"Argumente invalide!",
-        "missingArgsDescription":"Argument lipsa",
-        "noPermsTitle":"Nu ai permisiunile necesare!",
-        "noPermsDescription":"Nu ai rolurile necesare!\nAi nevoie de permisiunea `ADMINISTRATOR` sau sa fii in lista rolurilor permise!",
-        "chooseFromListTitle":"ID invalid",
+        "missingArgsTitle":"Argumente Invalide",
+        "missingArgsDescription":"Argument Lipsa",
+        "noPermsTitle":"Nu ai permisiunea necesara!",
+        "noPermsDescription":"Ai nevoie de permisiunea de `ADMINISTRATOR`!",
+        "noPermsDelete":"Doar adminii pot inchide un ticket!",
+        "chooseFromListTitle":"Invalid ID",
         "chooseFromListDescription":"Alege unul dintre id-urile urmatoare:",
         "boterror":"Eroare bot!",
         "notInTicketTitle":"Nu esti intr-un ticket!",
-        "notInTicketDescription":"Aceasta comanda nu functioneaza in afara ticket-urilor!",
+        "notInTicketDescription":"Aceasta comanda nu merge inafara unui ticket!",
         "ticketDoesntExist":"Acest ticket nu mai exista!",
-        "roleDoesntExist":"Acest rol nu mai exista",
-        "anotherOption":"Aceasta optiune nu este un ticket ci doar alt tip!",
-        "maxAmountTitle":"Limita a fost atinsa",
-        "maxAmountDescription":"Ai atins limita maxima de tickete\nNu mai poti creea altele!",
-        "somethingWentWrong":"**Ceva nu a mers bine :(**\nTe rugam sa incerci din nou mai tarziu",
-        "somethingWentWrongTranscript":"**Ceva nu a mers bine in timpul creerii copiei a ticket-ului!**\nTe rugam sa incerci din nou mai tarziu!"
-    }, 
+        "roleDoesntExist":"Acest rol nu mai exista!",
+        "anotherOption":"Aceasta optiune este altceva decat un tip de ticket!",
+        "maxAmountTitle":"Limita atinsa!",
+        "maxAmountDescription":"Ai atins limita de tickets!\nAsa ca nu mai poti creea altele noi!",
+        "somethingWentWrong":"**Ceva nu a mers bine!**\nTe rugam sa incerci mai tarziu!",
+        "somethingWentWrongTranscript":"Ceva nu aa mers bine in timpul creeari transcript-ului!**\nTe rugam sa incerci mai tarziu!"
+    },
     "commands":{
-        "userAddedTitle":"Utilizator adaugat!",
-        "userAddedDescription":"{0} este adaugat la acest ticket!",
-        "userRemovedTitle":"Utilizator eliminat!",
-        "userRemovedDescription":"{0} este eliminat din acest ticket!",
+        "userAddedTitle":"{0} a fost adaugat in acest ticket!",
+        "userRemovedTitle":"{0} a fost scos din acest ticket!",
+        "renameTitle":"Nume schimbat in {0}!",
+        "closeTitle":"Ticket inchis!",
+        "deleteTitle":"Se sterge ticket-ul...",
+        "reopenTitle":"Ticket Re-deschis!",
 
-        "renameTitle":"Numele este schimbat!",
-        "renameWarning":"ATENTIE: poti schimba numele acestui ticket doar de 2 ori pe minut!\n(se datoreaza limitarii discord-ului)",
-
-        "closeTitle":"Inchide acest ticket",
-        "closeDescription":"Poti inchide acest ticket doar apasand butonul de mai jos!",
-        "deleteTitle":"Sterge acest ticket!",
-        "deleteDescription":"Poti sterge acest ticket doar apasand butonul de mai jos",
-        "reopenTitle":"Re-deschide acest ticket!",
-        "reopenDescription":"Poti redeschide acest ticket doar apasand butonul de mai jos!",
-
-        "ticketWarning":"Embed-ul se afla in mesajul de mai jos:",
-        "maxTicketWarning":"**ATENTIE:** _Poti creea doar {0} ticket-e odata!_"
+        "ticketWarning":"Embed-ul se afla in mesajul de mai jos!",
+        "maxTicketWarning":"**Avertizare:** _Poti creea doar {0} tickete active!_"
     },
     "helpMenu":{
-        "title":"Meniu de ajutor:",
-        "header1":"**Deschide {0} pentru a creea un ticket!**\n\n",
+        "title":"Comenzi disponibile:",
+        "header1":"**Mergi la {0} pentru a creea un ticket!**\n\n",
         "header2":"**Ruleaza comanda `/new` ori `/ticket` pentru a creea un ticket!**\n\n",
 
-        "msgCmd":"Afiseaza embed-ul cu tickete. (doar administratorii)",
+        "msgCmd":"Trimite embed-ul cu tickete. (doar admini)",
         "renameCmd":"Redenumeste un ticket. (fara spatii)",
-        "closeCmd":"Redenumeste un ticket ticket.",
-        "deleteCmd":"Sterge un ticket a ticket.",
-        "addCmd":"adauga un utilizator la ticket.",
-        "removeCmd":"Elimina un utilizator de la ticket.",
-        "reopenCmd":"Re-deschide un ticket dupa ce a fost inchis."
+        "closeCmd":"Inchide un ticket.",
+        "deleteCmd":"Sterge un ticket.",
+        "addCmd":"Adauga un utilizator in ticket.",
+        "removeCmd":"Sterge un utilizator din ticket.",
+        "reopenCmd":"Re-deschide un ticket dupa ce a fost deschis."
     },
     "buttons":{
-        "close":"Inchide Ticket-ul",
-        "delete":"Sterge Ticket-ul",
-        "reopen":"Re-deschide Ticket-ul",
-        "sendTranscript":"Trimite copia chat-ului ticket-ului"
+        "close":"Inchide ticket-ul",
+        "delete":"Sterge ticket-ul",
+        "reopen":"Re-deschide un ticket",
+        "sendTranscript":"Transcript"
     },
     "messages":{
-        "reopenTitle":"Ticket re-deschis",
-        "reopenDescription":"Simte-te comfortabil sa vorbesti din nou!",
-        "closedTitle":"Inchide acest ticket ticket!",
-        "closedDescription":"Doar administratorii pot vorbi in acest ticket de acum!\n\n*Apasa pe butonele de mai jos pentru a inchide/deschide ticket-ul!*",
+        "reopenTitle":"Ticket Re-deschis!",
+        "reopenDescription":"Poti vorbi din nou!",
+        "closedTitle":"Ticket inchis!",
+        "closedDescription":"Doar adminii pot vorbi in acest ticket acum!\n\n*Apasa pe butonul de mai jos pentru a re-deschide ori sterge ticket-ul!*",
         "createdTitle":"Ticket Creat!",
-        "createdDescription":"Ticket-ul tau a fost creat, il poti vedea dupa mentionarea ta!",
+        "createdDescription":"Ticket-ul tau a fost creat, poti sa il vezi in canalul pe care ai fost mentionat!",
 
-        "newTicketDmTitle":"Ticket Nou!",
-        "closedTicketDmTitle":"Ticket închis!",
-        "deletedTicketDmTitle":"Ticket șters!",
-        "closedTicketDmDescription":"Ticket-ul tau este închis!",
-        "deletedTicketDmDescription":"Ticket-ul tau este șters!",
+        "newTicketDmTitle":"Ticket nou!",
+        "closedTicketDmTitle":"Ticket Inchis!",
+        "deletedTicketDmTitle":"Ticket Sters!",
+        "closedTicketDmDescription":"Ticket-ul tau este inchis!",
+        "deletedTicketDmDescription":"Ticket-ul tau este sters!",
         "reopenTicketDmTitle":"Ticket Re-deschis!",
         "reopenTicketDmDescription":"Ticket-ul tau este re-deschis!",
-        "newTranscriptTitle":"O noua copie a ticket-ului este aici!",
-        "newTranscriptDescription":"Poti vedea copia ticket-ului in fisierul .txt de mai sus!",
-        "hereIsTheTranscript":"Aceasta este copia ticket-ului:",
+        "newTranscriptTitle":"Un nou transcript este aici!",
+        "hereIsTheTranscript":"Aici este transcriptul:",
 
         "chooseCategory":"Alege o categorie:",
-        "gettingdeleted":"Ticket-ul se sterge..."
+        "gettingdeleted":"Ticket-ul se sterge...",
+
+        "none":"niciunul",
+        "reason":"Motiv"
     }
 }

language/spanish.json

@@ -3,7 +3,8 @@
         "missingArgsTitle":"¡Argumentos inválidos!",
         "missingArgsDescription":"Argumento faltante.",
         "noPermsTitle":"¡Sin permisos!",
-        "noPermsDescription":"¡No tienes permiso para usar este comando.!\n¡Necesitas el permiso `ADMINISTRATOR` permiso o tener uno de los roles permitidos!",
+        "noPermsDescription":"You need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "noPermsDelete":"Only admins can delete a ticket!",
         "chooseFromListTitle":"ID Invalida",
         "chooseFromListDescription":"Elije una de las ID de abajo:",
         "boterror":"¡Error del bot!",
@@ -18,26 +19,18 @@
         "somethingWentWrongTranscript":"**¡Algo salió mal al hacer el transcript!**\n¡Prueba en otro momento!"
     },
     "commands":{
-        "userAddedTitle":"¡Usuario agregado!",
-        "userAddedDescription":"¡{0} fué agregado al ticket!",
-        "userRemovedTitle":"¡Usuario eliminado!",
-        "userRemovedDescription":"¡{0} fué eliminado del ticket!",
+        "userAddedTitle":"Added {0} to this ticket!",
+        "userRemovedTitle":"Removed {0} from this ticket!",
+        "renameTitle":"Changed the name to {0}!",
+        "closeTitle":"Closed this ticket!",
+        "deleteTitle":"Deleting this ticket...",
+        "reopenTitle":"Re-Opened this ticket!",
 
-        "renameTitle":"¡El nombre fué cambiado!",
-        "renameWarning":"Aviso: Solo puedes cambiar el nombre 2 veces por minuto.\n(Esto es por limitaciones de Discord)",
-
-        "closeTitle":"¡Cierra el ticket!",
-        "closeDescription":"¡Puedes cerrar el ticket con el botón de abajo!",
-        "deleteTitle":"¡Elimina el ticket!",
-        "deleteDescription":"¡Puedes eliminar el ticket con el botón de abajo!",
-        "reopenTitle":"¡Re-Abre el ticket!",
-        "reopenDescription":"¡Puedes re-abrir el ticket con el botón de abajo!",
-
-        "ticketWarning":"¡El emblema está en el mensaje de abajo!",
-        "maxTicketWarning":"**Aviso:** _Solo puedes poseer {0} ticket(s) al mismo tiempo!_"
+        "ticketWarning":"The embed is in the message below!",
+        "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
     },
     "helpMenu":{
-        "title":"Menú de ayuda:",
+        "title":"Available Commands:",
         "header1":"**¡Dirígete a {0} para crear un nuevo ticket!**\n\n",
         "header2":"**¡Ejecuta el comando `/new` o `/ticket` para crear un ticket!**\n\n",
 
@@ -71,10 +64,12 @@
         "reopenTicketDmTitle":"¡Ticket re-abierto!",
         "reopenTicketDmDescription":"¡Tu ticket se vió abierto de nuevo!",
         "newTranscriptTitle":"¡Un nuevo transcript está aquí!",
-        "newTranscriptDescription":"¡Puedes encontrar el transcript en el archivo de texto que se muestra arriba!",
         "hereIsTheTranscript":"Aquí está el transcript:",
 
         "chooseCategory":"elije una categoría:",
-        "gettingdeleted":"El ticket se está viendo eliminado..."
+        "gettingdeleted":"El ticket se está viendo eliminado...",
+
+        "none":"none",
+        "reason":"reason"
     }
 }

package.json

@@ -1,6 +1,6 @@
 {
   "name": "open-ticket",
-  "version": "2.4.0",
+  "version": "2.5.0",
   "description": "This is an open-source discord ticket bot, you can configure it and it comes with cool features like a transcript.",
   "main": "index.js",
   "scripts": {

plugins/example.plugin.js

@@ -16,7 +16,4 @@ module.exports = () => {
 
 
     */
-
-
-
 }