Open Ticket v3.2.0

Open Ticket v3.2.0

.gitignore

@@ -10,7 +10,11 @@ devConfig5.json
 openticketdebug.txt
 developerChangelog.md
 storage/dynamicDB/
+storage/slashcmdEnabled.txt
+storage/database.json
+storage/tsdatabase.json
 storage/.DS_Store
 .vscode/
 livestatus.json
-test.js
+test.js
+testtsconfig.json

README.md

@@ -1,5 +1,5 @@
 # Open Ticket
-[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-3.0.1-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v3.0.1)  [![discord.js](https://img.shields.io/badge/discord.js-v14-CB3837.svg?style=flat-square&logo=npm)]()  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) [![documentation](https://img.shields.io/badge/documentation-Click%20Here-yellow.svg?style=flat-square)](https://docs.openticket.dj-dj.be)
+[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-3.2.0-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v3.2.0)  [![discord.js](https://img.shields.io/badge/discord.js-v14-CB3837.svg?style=flat-square&logo=npm)]()  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) [![documentation](https://img.shields.io/badge/documentation-Click%20Here-yellow.svg?style=flat-square)](https://docs.openticket.dj-dj.be)
 
 Open ticket is the most configurable open-source ticket bot for discord! Made with the newest technologies. Like: Slash commands, transcripts, multiple ticket types, buttons & dropdowns!
 Start using it now, you can do anything!
@@ -15,16 +15,18 @@ Start using it now, you can do anything!
 - Sanke: for translation & new ideas
 - Everyone that reported a bug
 #### And our translators!
-- ExothDE
-- 1x1
-- Redactado
-- t0miiis
-- josuens14
-- M4
-- David.
-- Maurizio
+- Sanke#6086 (Romanian & French)
+- Redactado#1673 (Spanish)
+- t0miiis#3022 (Czech)
+- josuens14 (Spanish)
+- M4#5882 (Arabic)
+- ChilledBroke#9986 (Arabic)
+- David.#0187 (German)
+- Maurizio#0268 (Italian)
+- the_gamer#5095 (Danish)
 
 ## features
+- **🎉 NEW! html transcripts!**
 - discord interaction buttons
 - slash & text commands
 - close, delete & re-open tickets
@@ -39,9 +41,6 @@ Start using it now, you can do anything!
 - custom API + plugins
 - unlimited tickets spread over multiple messages
 - close with reason
-
-*comming soon*
-- share transcripts
 - view transcripts in html
 
 ## quick start
@@ -52,7 +51,7 @@ Start using it now, you can do anything!
 
 ## information
 
-_v3.0.1_
+_v3.2.0_
 
 changelog: [click here](https://docs.openticket.dj-dj.be/other/changelog)
 

commands/change.js

@@ -0,0 +1,101 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded change.js")
+
+    if (!DISABLE.commands.text.change) client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"change")) return
+
+        if (!msg.guild) return
+        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
+        msg.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+            
+            var newtype = msg.content.split(config.prefix+"change")[1].substring(1)
+            if (!newtype) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<type>`:\n`"+config.prefix+"change <type>`")]})
+
+            const newTicket = require("../core/utils/configParser").getTicketById(newtype)
+            const list = []
+            config.options.forEach((o) => list.push(o.id))
+            if (!newTicket) return bot.errorLog.invalidIdChooseFromList(list)
+
+            /**@type {String} */
+            var chName = msg.channel.name
+            const splitted = chName.split("-")
+            const prefix = splitted.shift()
+            const name = (splitted.length > 0) ? splitted.join("-") : prefix
+            
+
+            msg.channel.setName(newTicket.channelprefix+name)
+            msg.channel.send({embeds:[bot.embeds.commands.changeEmbed(msg.author,newtype)]})
+
+            log("command","someone used the 'change' command",[{key:"user",value:msg.author.tag}])
+            log("system","ticket type changed",[{key:"user",value:msg.author.tag},{key:"ticket",value:name},{key:"newtype",value:newtype}])
+            APIEvents.onCommand("change",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        })
+        
+        
+    })
+
+    if (!DISABLE.commands.slash.change) client.on("interactionCreate",(interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "change") return
+
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
+        //interaction.deferReply()
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+            
+            console.log("HELLO WORLD!! 1")
+            var newtype = interaction.options.getString("type",true)
+            if (!newtype) return interaction.reply({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<type>`:\n`"+config.prefix+"change <type>`")]})
+
+            console.log("HELLO WORLD!! 2")
+            const newTicket = require("../core/utils/configParser").getTicketById(newtype,true)
+            const list = []
+            config.options.forEach((o) => list.push(o.id))
+            if (!newTicket) return bot.errorLog.invalidIdChooseFromList(list)
+
+            console.log("HELLO WORLD!! 3")
+            /**@type {String} */
+            var chName = interaction.channel.name
+            const splitted = chName.split("-")
+            const prefix = splitted.shift()
+            const name = (splitted.length > 0) ? splitted.join("-") : prefix
+            
+            console.log("HELLO WORLD!! 4")
+
+            interaction.channel.setName(newTicket.channelprefix+name)
+            interaction.reply({embeds:[bot.embeds.commands.changeEmbed(interaction.user,newtype)]})
+
+            console.log("HELLO WORLD!! 5")
+            log("command","someone used the 'change' command",[{key:"user",value:interaction.user.tag}])
+            log("system","ticket type changed",[{key:"user",value:interaction.user.tag},{key:"ticket",value:name},{key:"newtype",value:newtype}])
+            APIEvents.onCommand("change",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+        })
+    })
+}

commands/help.js

@@ -21,8 +21,6 @@ module.exports = () => {
     const header = config.system.ticket_channel ? l.helpMenu.header1.replace("{0}","<#"+config.system.ticket_channel+">") : l.helpMenu.header2
     helpEmbed.setDescription(header+"`"+prefix+msgName+" <id>` ➜ _"+l.helpMenu.msgCmd+"_\n\n`"+prefix+"rename <name>` ➜ _"+l.helpMenu.renameCmd+"_\n`"+prefix+"close` ➜ _"+l.helpMenu.closeCmd+"_\n`"+prefix+"delete` ➜ _"+l.helpMenu.deleteCmd+"_\n`"+prefix+"reopen` ➜ _"+l.helpMenu.reopenCmd+"_\n\n`"+prefix+"add <user>` ➜ _"+l.helpMenu.addCmd+"_\n`"+prefix+"remove <user>` ➜ _"+l.helpMenu.removeCmd+"_")
 
-    if (config.credits) helpEmbed.setFooter({text:"Open-Ticket by DJdj Development | view on github for source code",iconURL:"https://raw.githubusercontent.com/DJj123dj/open-ticket/main/logo.png"})
-
     var otherprefix = prefix.endsWith(" ") ? prefix.substring(0,prefix.length-1) : prefix
 
     if (!DISABLE.commands.text.help) client.on("messageCreate",msg => {

config.json

@@ -6,7 +6,6 @@
     "prefix":"!ticket ",
     "languagefile":"english",
 
-    "credits":true,
     "status":{
         "enabled":true,
         "type":"PLAYING",
@@ -22,9 +21,7 @@
         "member_role":"member role (doesn't have access to tickets)",
         "closeMode":"adminonly|normal",
 
-        "enable_transcript":false,
-        "enable_DM_transcript":false,
-        "transcript_channel":"channel id",
+        "transcripts":"!!!! ALL SETTINGS FOR TRANSCRIPTS ARE LOCATED IN: transcriptconfig.json !!!!",
 
         "showSlashcmdsInHelp":false
     },
@@ -92,7 +89,7 @@
             "dropdown":false,
 
             "enableFooter":false,
-            "footer":"Open Ticket v3.0.1 - I'm a footer!",
+            "footer":"Open Ticket v3.2.0 - I'm a footer!",
 
             "enableThumbnail":false,
             "thumbnail":"https://www.example.com/catmemes/cat.png",
@@ -101,8 +98,24 @@
             "color":"#ffffff",
 
             "options":["general","apply"],
-            "enableTicketExplaination":true,
-            "enableMaxTicketsWarning":true
+            
+            "other":{
+                "enableTicketExplaination":true,
+                "enableMaxTicketsWarning":true,
+                
+                "customDropdownPlaceholder":{
+                    "enable":false,
+                    "text":"Choose a ticket"
+                },
+                "customCategoryText":{
+                    "enable":false,
+                    "text":"choose a category:"
+                },
+                "embedTitleURL":{
+                    "enable":false,
+                    "url":"https://www.dj-dj.be/projects/open-ticket"
+                }
+            }
         }
     ]
 }

core/api/api.json

@@ -29,7 +29,8 @@
                 "remove":false,
                 "rename":false,
                 "claim":false,
-                "unclaim":false
+                "unclaim":false,
+                "change":false
             },
             "slash":{
                 "help":false,
@@ -42,7 +43,8 @@
                 "remove":false,
                 "rename":false,
                 "claim":false,
-                "unclaim":false
+                "unclaim":false,
+                "change":false
             }
         },
         "checkerjs":{

core/api/modules/events.js

@@ -17,6 +17,10 @@ const ticketReopenListeners = []
 const ticketAddListeners = []
 const ticketRemoveListeners = []
 
+const ticketClaimListeners = []
+const ticketUnclaimListeners = []
+const ticketChangeListeners = []
+
 
 const transcriptCreationListeners = []
 const commandListeners = []
@@ -146,6 +150,66 @@ exports.onTicketRemove = (user,editeduser,channel,guild,date,ticketdata) => {
 
 }
 
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+exports.onTicketClaim = (user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","user claimed a ticket",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketClaimListeners.forEach((func) => {
+        try {
+            func(user,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+exports.onTicketUnclaim = (user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","user unclaimed a ticket",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketUnclaimListeners.forEach((func) => {
+        try {
+            func(user,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * @param {String} newtype
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+exports.onTicketChange = (newtype,user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","user changed ticket type",[{key:"newtype",value:newtype},{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketChangeListeners.forEach((func) => {
+        try {
+            func(newtype,user,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
 /**
  * 
  * @param {discord.Message[]} messages 
@@ -165,7 +229,7 @@ exports.onTranscriptCreation = (messages,channel,guild,date) => {
 
 }
 
-/**@typedef {"help"|"message"|"close"|"delete"|"reopen"|"rename"|"add"|"remove"} OTCommandType */
+/**@typedef {"help"|"message"|"close"|"delete"|"reopen"|"rename"|"add"|"remove"|"claim"|"unclaim"|"change"} OTCommandType */
 
 /**
  * 
@@ -269,6 +333,16 @@ exports.onCommand = (type,hasPerms,user,channel,guild,date) => {
  * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
  */
 
+/**
+ * @callback TicketTypeChangeEvent
+ * @param {String} newtype
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+
 /**
  * @callback CommandEvent
  * @param {OTCommandType} type 
@@ -328,6 +402,21 @@ const onTicketRemove = (callback) => {
     ticketRemoveListeners.push(callback)
 }
 
+/**@param {TicketActionEvent} callback */
+const onTicketClaim = (callback) => {
+    ticketClaimListeners.push(callback)
+}
+
+/**@param {TicketActionEvent} callback */
+const onTicketUnclaim = (callback) => {
+    ticketUnclaimListeners.push(callback)
+}
+
+/**@param {TicketTypeChangeEvent} callback */
+const onTicketChange = (callback) => {
+    ticketChangeListeners.push(callback)
+}
+
 /**@param {TranscriptCreationEvent} callback */
 const onTranscriptCreation = (callback) => {
     transcriptCreationListeners.push(callback)
@@ -355,6 +444,9 @@ exports.events = {
     onTicketReopen,
     onTicketAdd,
     onTicketRemove,
+    onTicketClaim,
+    onTicketUnclaim,
+    onTicketChange,
     onTranscriptCreation,
     onCommand,
     onReactionRole,

core/checker.js

@@ -311,10 +311,6 @@ exports.checker = async () => {
             checkHexColor(input.color,path+"/color")
         }
 
-        //ticket explaination & max tickets warning
-        checkType(input.enableTicketExplaination,"boolean",path+"/enableTicketExplaination")
-        checkType(input.enableMaxTicketsWarning,"boolean",path+"/enableMaxTicketsWarning")
-
         //OPTIONS!!!
         var counter = 0
         input.options.forEach((option) => {if (!configParser.optionExists(option)){counter++}})
@@ -328,6 +324,42 @@ exports.checker = async () => {
                 }
             })
         }
+
+        //other
+        //ticket explaination & max tickets warning
+        if (typeof input.other != "object"){
+            createError("'"+path+"/other' | this object doesn't exist!")
+        }else{
+            checkType(input.other.enableTicketExplaination,"boolean",path+"/other/enableTicketExplaination")
+            checkType(input.other.enableMaxTicketsWarning,"boolean",path+"/other/enableMaxTicketsWarning")
+
+            //customDropdownPlaceholder
+            if (typeof input.other.customDropdownPlaceholder != "object"){
+                createError("'"+path+"/other/customDropdownPlaceholder' | this object doesn't exist!")
+            }else{
+                checkType(input.other.customDropdownPlaceholder.enable,"boolean",path+"/other/customDropdownPlaceholder/enable")
+                checkType(input.other.customDropdownPlaceholder.text,"string",path+"/other/customDropdownPlaceholder/text")
+                if (input.other.customDropdownPlaceholder.enable && input.other.customDropdownPlaceholder.text.length < 1){createError("'"+path+"/other/customDropdownPlaceholder/text' | there is no placeholder text!")}
+            }
+
+            //customCategoryText
+            if (typeof input.other.customCategoryText != "object"){
+                createError("'"+path+"/other/customCategoryText' | this object doesn't exist!")
+            }else{
+                checkType(input.other.customCategoryText.enable,"boolean",path+"/other/customCategoryText/enable")
+                checkType(input.other.customCategoryText.text,"string",path+"/other/customCategoryText/text")
+                if (input.other.customCategoryText.enable && input.other.customCategoryText.text.length < 1){createError("'"+path+"/other/customCategoryText/text' | there is no category text!")}
+            }
+
+            //embedTitleURL
+            if (typeof input.other.embedTitleURL != "object"){
+                createError("'"+path+"/other/embedTitleURL' | this object doesn't exist!")
+            }else{
+                checkType(input.other.embedTitleURL.enable,"boolean",path+"/other/embedTitleURL/enable")
+                checkType(input.other.embedTitleURL.url,"string",path+"/other/embedTitleURL/text")
+                if (input.other.embedTitleURL.enable && input.other.embedTitleURL.url.length < 1){createError("'"+path+"/other/embedTitleURL/url' | there is no url!")}
+            }
+        }
     }
 
     //--------------------------|
@@ -336,7 +368,7 @@ exports.checker = async () => {
     //--------------------------|
     //--------------------------|
 
-    var configArray = ["main_color","server_id","auth_token","main_adminroles","prefix","languagefile","credits","status","system","options","messages"]
+    var configArray = ["main_color","server_id","auth_token","main_adminroles","prefix","languagefile","status","system","options","messages"]
     configArray.forEach((item) => {
         if (config[item] == undefined){
             throw new Error("\n\nMAIN ERROR: the item '"+item+"' doesn't exist in config.json")
@@ -358,7 +390,6 @@ exports.checker = async () => {
         createError("'languagefile' | invalid language, more info in the wiki")
     }
 
-    checkType(config.credits,"boolean","credits")
     //status:
         checkType(config.status.enabled,"boolean","status/enabled")
         if (config.status.enabled){
@@ -391,11 +422,6 @@ exports.checker = async () => {
             createError("'system/closeMode' | the close mode must be adminonly or normal")
         }
 
-        checkType(config.system.enable_transcript,"boolean","system/enable_transcript")
-        checkType(config.system.enable_DM_transcript,"boolean","system/enable_DM_transcript")
-        if (config.system.enable_transcript){
-            checkDiscord("channelid",config.system.transcript_channel,"system/transcript_channel")
-        }
         checkType(config.system.showSlashcmdsInHelp,"boolean","system/showSlashcmdsInHelp")
 
     //options

core/dynamicdatabase/dynamicfiles/database.js

@@ -0,0 +1,71 @@
+const fs = require("fs")
+const location = "./storage/database.json"
+
+
+/**@returns {[{category:String, key:String, value:String}]}*/
+function getData(){
+    if (fs.existsSync(location)){
+        return JSON.parse(fs.readFileSync(location).toString())
+    }else{
+        fs.writeFileSync(location,"[]")
+        return []
+    }
+}
+/**@param {[{category:String, key:String, value:String}]} data*/
+function setData(data){
+    fs.writeFileSync(location,JSON.stringify(data,null,"\t"))
+}
+
+exports.set = (category,key,value) => {
+        const currentData = getData()
+        const exists = currentData.find((d) => (d.category == category) && (d.key == key)) ? true : false
+        var newData = []
+        if (exists){
+            currentData.forEach((d,i) => {
+                if (d.category == category && d.key == key){
+                    newData.push({category,key,value})
+                }else{
+                    newData.push(d)
+                }
+            })
+        }else{
+            currentData.push({category,key,value})
+            newData = currentData
+        }
+
+        setData(newData)
+        return exists
+}
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @returns {String|false}
+ */
+exports.get = (category,key) => {
+    const currentData = getData()
+    const tempresult = currentData.find((d) => (d.category == category) && (d.key == key))
+    const result = tempresult ? tempresult.value : false
+    return result
+}
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @param {String} value 
+ */
+exports.delete = (category,key) => {
+    const currentData = getData()
+    const exists = currentData.find((d) => (d.category == category) && (d.key == key)) ? true : false
+    var newData = []
+    if (exists){
+        currentData.forEach((d,i) => {
+            if (!(d.category == category && d.key == key)){
+                newData.push(d)
+            }
+        })
+    }else{
+        newData = currentData
+    }
+
+    setData(newData)
+    return exists
+}

core/dynamicdatabase/dynamicfiles/local.js

@@ -36,4 +36,8 @@ exports.get = (category,id) => {
 exports.delete = (category,id) => {
     ls.removeItem(category+"--"+id)
     return true
-}
+}
+
+this.set("category","key","value")
+this.get("category","key",)
+this.delete("category","key")

core/dynamicdatabase/storage.js

@@ -1,11 +1,7 @@
-//Do not change this without knowing what you are doing!!
-const databaseFile = "local"
-//Do not change this without knowing what you are doing!!
-
-
 try {
-    var db = require("./dynamicfiles/local")
-}catch{
+    var db = require("./dynamicfiles/database")
+}catch(err){
+    console.log(err)
     console.log("I couldn't find the database file! (location: ./core/dynamicdatabase/storage.js:2)")
     process.exit(1)
 }

core/interactionHandlers/buttons/close.js

@@ -25,16 +25,26 @@ exports.closeCommandRow = new arb()
     )
     .addComponents(
         new button()
-        .setCustomId("OTsendTranscript")
+        .setCustomId("OTreopenTicket")
         .setDisabled(false)
-        .setStyle(bs.Secondary)
-        .setLabel(l.buttons.sendTranscript)
-        .setEmoji("📄")
+        .setStyle(bs.Success)
+        .setLabel(l.buttons.reopen)
+        .setEmoji("✔")
+    )
+
+exports.closeCommandRowDisabled = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket1")
+        .setDisabled(true)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
     )
     .addComponents(
         new button()
         .setCustomId("OTreopenTicket")
-        .setDisabled(false)
+        .setDisabled(true)
         .setStyle(bs.Success)
         .setLabel(l.buttons.reopen)
         .setEmoji("✔")

core/interactionHandlers/embeds/commands.js

@@ -136,4 +136,17 @@ exports.renameEmbed = (renamer,newname) => {
             .setDescription("Loading...")
             .setFooter({text:author.tag,iconURL:author.displayAvatarURL()})
     }
+}
+
+/**
+ * 
+ * @param {discord.User} changer 
+ * @param {String} newtype
+ * @returns {discord.EmbedBuilder}
+ */
+exports.changeEmbed = (changer,newtype) => {
+    return new embed()
+        .setTitle("🔄 "+l.commands.changeTitle.replace("{0}",newtype))
+        .setColor(mc)
+        .setFooter({text:changer.tag,iconURL:changer.displayAvatarURL()})
 }

core/interactionHandlers/handlers/accepted/closing.js

@@ -22,7 +22,9 @@ module.exports = () => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTcloseTicketTrue") return
         
-        interaction.deferUpdate()
+        try {
+            interaction.deferUpdate()
+        } catch{}
 
         if (closeTicketButtonChecker == true) return
         closeTicketButtonChecker = true

core/interactionHandlers/handlers/accepted/deleting.js

@@ -50,8 +50,8 @@ module.exports = () => {
             }
         })
 
-        interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
         await interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
+        await interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
         await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete",false,true)
         deleteTicketButtonChecker = false
     })
@@ -90,8 +90,10 @@ module.exports = () => {
             }
         })
 
-        interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
-        await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"deletenotranscript",false,true)
+        await interaction.message.edit({components:[bot.buttons.close.closeCommandRowDisabled]})
+        await interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
+        await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete",false,true)
         deleteTicketButtonChecker1 = false
+
     })
 }

core/interactionHandlers/handlers/handlers.js

@@ -1,6 +1,5 @@
 module.exports = () => {
     require("./firstmsg")()
-    require("./sendTranscript")()
     require("./verifyBars")()
 
     //accepted

core/interactionHandlers/handlers/sendTranscript.js

@@ -1,44 +0,0 @@
-const discord = require('discord.js')
-const bot = require('../../../index')
-const client = bot.client
-const config = bot.config
-const l = bot.language
-const log = bot.errorLog.log
-
-const storage = bot.storage
-const hiddendata = bot.hiddenData
-const embed = discord.EmbedBuilder
-const mc = config.main_color
-
-const button = discord.ButtonBuilder
-const arb = discord.ActionRowBuilder
-const bs = discord.ButtonStyle
-
-
-module.exports = () => {
-    client.on("interactionCreate",async (interaction) => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "OTsendTranscript") return
-
-        interaction.deferUpdate()
-        const tsmsg = await interaction.channel.send({embeds:[bot.embeds.commands.sendTranscriptEmbed(false,interaction.channel,interaction.user)]})
-
-        const channelmessages = await interaction.channel.messages.fetch()
-
-        channelmessages.sweep((msgSweep) => {
-            return msgSweep.author.id == client.user.id
-        })
-
-        var fileattachment = await require("../../transcript").createTranscript(channelmessages,interaction.channel)
-
-        if (fileattachment == false){
-            log("system","internal error: transcript is not created!")
-            tsmsg.edit({embeds:[bot.errorLog.serverError(l.errors.somethingWentWrongTranscript)]})
-            return
-        }
-
-        try {
-        tsmsg.edit({embeds:[bot.embeds.commands.sendTranscriptEmbed(true,interaction.channel,interaction.user)],files:[fileattachment]})
-        }catch{}
-    })
-}

core/interactionHandlers/handlers/verifyBars.js

@@ -20,7 +20,9 @@ module.exports = () => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTcloseTicket") return
         
-        interaction.deferUpdate()
+        try {
+            interaction.deferUpdate()
+        } catch{}
         interaction.message.edit({components:[bot.buttons.verifybars.closeVerifyBar]})
         
     })
@@ -28,7 +30,9 @@ module.exports = () => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTcloseTicketFalse") return
         
-        interaction.deferUpdate()
+        try {
+            interaction.deferUpdate()
+        } catch{}
         interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
     })
 
@@ -37,7 +41,9 @@ module.exports = () => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTdeleteTicket") return
         
-        interaction.deferUpdate()
+        try {
+            interaction.deferUpdate()
+        } catch{}
         interaction.message.edit({components:[bot.buttons.verifybars.deleteVerifyBar]})
         
     })
@@ -45,7 +51,9 @@ module.exports = () => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTdeleteTicketFalse") return
         
-        interaction.deferUpdate()
+        try {
+            interaction.deferUpdate()
+        } catch{}
         interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
     })
 
@@ -54,7 +62,9 @@ module.exports = () => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTdeleteTicket1") return
         
-        interaction.deferUpdate()
+        try {
+            interaction.deferUpdate()
+        } catch{}
         interaction.message.edit({components:[bot.buttons.verifybars.delete1VerifyBar]})
         
     })
@@ -62,7 +72,9 @@ module.exports = () => {
         if (!interaction.isButton()) return
         if (interaction.customId != "OTdeleteTicketFalse1") return
         
-        interaction.deferUpdate()
+        try {
+            interaction.deferUpdate()
+        } catch{}
         interaction.message.edit({components:[bot.buttons.close.closeCommandRow]})
     })
 }

core/languageManager.js

@@ -16,6 +16,7 @@ else if (config.languagefile.startsWith("arabic")) localLanguage = require("../l
 else if (config.languagefile.startsWith("spanish")) localLanguage = require("../language/spanish.json")
 else if (config.languagefile.startsWith("portuguese")) localLanguage = require("../language/portuguese.json")
 else if (config.languagefile.startsWith("italian")) localLanguage = require("../language/italian.json")
+else if (config.languagefile.startsWith("danish")) localLanguage = require("../language/danish.json")
 
 
 const errorLog = async () => {

core/reactionRoles.js

@@ -12,64 +12,71 @@ module.exports = async () => {
     const chalk = await (await import("chalk")).default
     
     client.on("interactionCreate",(interaction) => {
-        if (!interaction.isButton()) return
-        if (!interaction.customId.startsWith("newR")) return
+        if (!interaction.isButton() && !interaction.isStringSelectMenu()) return
+        if (interaction.isButton() && !interaction.customId.startsWith("newR")) return
+        if (interaction.isStringSelectMenu() && !(interaction.customId == "OTdropdownMenu")) return
 
-        interaction.deferUpdate()
-
-        if (interaction.customId.startsWith("newR")){
-            const optionid = interaction.customId.split("newR")[1]
-            if (!optionid){
-                interaction.reply({embeds:[bot.errorLog.serverError(l.errors.roleDoesntExist)]})
-                return
-            }
-
-            try {
-
-                const option = require("./utils/getButton").getOption(optionid)
-                /**@type {"add"|"remove"|"add&remove"} */
-                const mode = option.mode
-                const user = interaction.member
-                
-                if (mode == "add"){
-                    option.roles.forEach((role) => {
-                        interaction.guild.members.cache.find(u => u.id == user.id).roles.add(role)
         
+        
+
+
+        const optionidRaw = interaction.isStringSelectMenu() ? interaction.values[0] : interaction.customId
+        if (!optionidRaw.includes("newR")) return
+        const optionid = optionidRaw.split("newR")[1]
+        if (!optionid){
+            interaction.reply({embeds:[bot.errorLog.serverError(l.errors.roleDoesntExist)]})
+            return
+        }else{
+            try {
+                interaction.deferUpdate()
+            } catch{}
+        }
+
+        try {
+
+            const option = require("./utils/getButton").getOption(optionid)
+            /**@type {"add"|"remove"|"add&remove"} */
+            const mode = option.mode
+            const user = interaction.member
+            
+            if (mode == "add"){
+                option.roles.forEach((role) => {
+                    interaction.guild.members.cache.find(u => u.id == user.id).roles.add(role)
+    
+                    log("system","added role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
+                    const apirole = interaction.guild.roles.cache.find(r => r.id == role)
+                    APIEvents.onReactionRole("add","add",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
+                })
+
+            }else if (mode == "remove"){
+                option.roles.forEach((role) => {
+                    interaction.guild.members.cache.find(u => u.id == user.id).roles.remove(role)
+                    
+                    log("system","removed role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
+                    const apirole = interaction.guild.roles.cache.find(r => r.id == role)
+                    APIEvents.onReactionRole("remove","remove",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
+                })
+                
+            }else if (mode == "add&remove"){
+                option.roles.forEach((role) => {
+                    if (!interaction.guild.members.cache.find(u => u.id == user.id).roles.cache.has(role)){
+                        interaction.guild.members.cache.find(u => u.id == user.id).roles.add(role)
+                        
                         log("system","added role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
                         const apirole = interaction.guild.roles.cache.find(r => r.id == role)
-                        APIEvents.onReactionRole("add","add",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
-                    })
-
-                }else if (mode == "remove"){
-                    option.roles.forEach((role) => {
+                        APIEvents.onReactionRole("add","add&remove",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
+                    }else {
                         interaction.guild.members.cache.find(u => u.id == user.id).roles.remove(role)
                         
                         log("system","removed role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
                         const apirole = interaction.guild.roles.cache.find(r => r.id == role)
-                        APIEvents.onReactionRole("remove","remove",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
-                    })
-                    
-                }else if (mode == "add&remove"){
-                    option.roles.forEach((role) => {
-                        if (interaction.guild.members.cache.find(u => u.id == user.id).roles.cache.has(role)){
-                            interaction.guild.members.cache.find(u => u.id == user.id).roles.remove(role)
-                            
-                            log("system","added role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
-                            const apirole = interaction.guild.roles.cache.find(r => r.id == role)
-                            APIEvents.onReactionRole("add","add&remove",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
-                        }else {
-                            interaction.guild.members.cache.find(u => u.id == user.id).roles.add(role)
-                            
-                            log("system","removed role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
-                            const apirole = interaction.guild.roles.cache.find(r => r.id == role)
-                            APIEvents.onReactionRole("remove","add&remove",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
-                        }
-                    })
-                }
-                    
-            }catch{
-                interaction.channel.send({embeds:[bot.errorLog.serverError(l.errors.somethingWentWrong)]})
+                        APIEvents.onReactionRole("remove","add&remove",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
+                    }
+                })
             }
+                
+        }catch{
+            interaction.channel.send({embeds:[bot.errorLog.serverError(l.errors.somethingWentWrong)]})
         }
     })
 }

core/slashSystem/autoSlashUpdate.js

@@ -0,0 +1,88 @@
+const discord = require("discord.js")
+const bot = require("../../index")
+const client = require("../../index").client
+const config = bot.config
+const configParser = require("../utils/configParser")
+
+const act = discord.ApplicationCommandType
+const acot = discord.ApplicationCommandOptionType
+
+module.exports = async () => {
+    bot.errorLog.log("info","auto-updating slash commands...")
+    const sid = config.server_id
+
+    const ids = configParser.getTicketValuesArray("id")
+    /**@type {[{name:String,value:String}]} */
+    var choices = []
+    ids.forEach((id) => {
+        const option = configParser.getTicketById(id)
+        if (option){
+            choices.push({name:option.name,value:option.id})
+        }
+    })
+
+    /**@type {[{name:String,value:String}]} */
+    var msgchoices = []
+    config.messages.forEach((msg) => {
+        msgchoices.push({name:msg.id,value:msg.id})
+    })
+
+    //slashtranslation
+    const ST = require("../../language/slashcmds/slash.json").data
+
+    //create a ticket (/new or /ticket)
+    client.application.commands.create({
+        name:"ticket",
+        description:"Create a ticket!",
+        descriptionLocalizations:ST.newticket,
+        defaultPermission:true,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.String,
+                name:"type",
+                description:"The type of ticket.",
+                required:true,
+                choices:choices
+            }
+        ]
+    },sid)
+
+    client.application.commands.create({
+        name:"new",
+        description:"Create a ticket!",
+        defaultPermission:true,
+        type:act.ChatInput,
+        descriptionLocalizations:ST.newticket,
+        options:[
+            {
+                type:acot.String,
+                name:"type",
+                description:"The type of ticket.",
+                required:true,
+                choices:choices
+
+            }
+        ]
+    },sid)
+
+    //msg
+    client.application.commands.create({
+        name:"message",
+        description:"Create a ticket message.",
+        defaultPermission:true,
+        descriptionLocalizations:ST.message,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.String,
+                name:"id",
+                description:"The message id.",
+                required:true,
+                choices:msgchoices,
+                max_length:30
+
+            }
+        ]
+    },sid)
+}

core/slashSystem/slashEnable.js

@@ -32,8 +32,10 @@ module.exports = async () => {
     //process.stdout.write("[status] there are "+chalk.blue("0 out of 10")+" commands ready! (this can take up to 40 seconds)")
     setInterval(() => {
         process.stdout.cursorTo(0)
-        process.stdout.write("[status] there are "+chalk.blue(readystats+" out of 12")+" commands ready! (this can take up to 40 seconds)")
-        if (readystats >= 12){
+        process.stdout.write("[status] there are "+chalk.blue(readystats+" out of 13")+" commands ready! (this can take up to 40 seconds)")
+        if (readystats >= 13){
+            const fs = require("fs")
+            fs.writeFileSync("./storage/slashcmdEnabled.txt","true")
             console.log(chalk.green("\nready!"))
             console.log(chalk.blue("you can now start the bot with "+chalk.bgBlue("'npm start'")+"!"))
             process.exit(1)
@@ -243,4 +245,23 @@ module.exports = async () => {
         readystats++
     })
 
+    //category
+    client.application.commands.create({
+        name:"change",
+        description:"Change ticket type.",
+        defaultPermission:true,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.String,
+                name:"type",
+                description:"The new ticket type.",
+                required:true,
+                choices:choices
+            }
+        ]
+    },sid).then(() => {
+        readystats++
+    })
+
 }

core/ticketActions/ticketCloser.js

@@ -22,7 +22,6 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
     const guild = channel.guild
     const user = member.user
     const chalk = await (await import("chalk")).default
-    const channelmessages = await channel.messages.fetch()
 
     const newReason = reason ? reason : l.messages.none
 
@@ -31,9 +30,6 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
     //FIX CHANNEL COULD BE CLOSED AFTER DELETE:
     if (pendingDelete.includes(channel.id)) return false
 
-    //remove ot bot from transcript
-    channelmessages.sweep((msgSweep) => {return msgSweep.author.id == client.user.id})
-
     /**@type {String}*/
     const channelname = channel.name
     const ticketOpenerChannelName = channelname.split(prefix)[1]
@@ -53,7 +49,7 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
     var enableTranscript = true
     var deleteRequired = false
 
-    if (mode == "delete"){
+    if (mode == "delete" || mode == "deletenotranscript"){
         //delete
         //check perms
         if (!guild) return
@@ -92,12 +88,6 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
 
             if (!id) return false
 
-            try{
-                if (config.system.enable_DM_Messages){
-                    member.send({embeds:[bot.errorLog.custom(l.messages.deletedTicketDmTitle,l.messages.deletedTicketDmDescription,":ticket:",config.main_color)]})
-                }
-            }
-            catch{log("system","can't send DM to member, member doesn't allow dm's")}
         })
 
     }else if (mode == "close"){
@@ -200,14 +190,6 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
                     .setLabel(l.buttons.delete)
                     .setEmoji("✖️")
                 )
-                .addComponents(
-                    new discord.ButtonBuilder()
-                    .setCustomId("OTsendTranscript")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Secondary)
-                    .setLabel(l.buttons.sendTranscript)
-                    .setEmoji("📄")
-                )
                 .addComponents(
                     new discord.ButtonBuilder()
                     .setCustomId("OTreopenTicket")
@@ -241,105 +223,26 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
 
             if (!id) return false
 
-            try{
-                if (config.system.enable_DM_Messages){
-                    member.send({embeds:[bot.errorLog.custom(l.messages.closedTicketDmTitle,l.messages.closedTicketDmDescription+"\n\n**reason:** "+newReason,":ticket:",config.main_color)]})
-                }
-            }
-            catch{log("system","can't send DM to member, member doesn't allow dm's")}
         })
 
 
-    }else if (mode == "deletenotranscript"){
-        //delete with no transcript
-        //check perms
-        if (!guild) return
-        if (!permsChecker.command(user.id,guild.id)){
-            permsChecker.sendUserNoPerms(user)
-            return
-        }
-
-        //start delete proccess
-        enableTranscript = false
-        deleteRequired = true
-        if (!nomessage){
-            await channel.send({content:"**"+l.messages.gettingdeleted+"**"})
-        }
-        log("system","deleted a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
-
-        if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
-
-        //getID & send DM & send api event
-        await channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
-            const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
-
-            require("../api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})
-
-            const id = hiddendata.data.find(d => d.key == "openerid").value
-
-            if (!id) return false
-
-            try{
-                if (config.system.enable_DM_Messages){
-                    member.send({embeds:[bot.errorLog.custom(l.messages.deletedTicketDmTitle,l.messages.deletedTicketDmDescription,":ticket:",config.main_color)]})
-                }
-            }
-            catch{log("system","can't send DM to member, member doesn't allow dm's")}
-        })
     }
 
 
-    if (enableTranscript == true && mode != "deletenotranscript"){
+    const transcriptHandler = async () => {
+        if (!bot.tsconfig.sendTranscripts.enableChannel && !bot.tsconfig.sendTranscripts.enableDM) return false
 
-        const transcriptReason = (mode == "close") ? "**"+l.messages.reason+":** "+newReason : "**"+l.messages.reason+":** "+l.messages.none
-        const closedByPrefix = (mode.startsWith("delete")) ? l.messages.deletedby : l.messages.closedby
-
-        if (config.system.enable_transcript || config.system.enable_DM_transcript){
-            var fileattachment = await require("../transcript").createTranscript(channelmessages,channel)
-
-            if (fileattachment == false){log("system","internal error: transcript is not created!");return}
-        }
-                    
-        if (config.system.enable_transcript && !require("../api/api.json").disable.transcripts.server){
-            const transcriptEmbed = new discord.EmbedBuilder()
-                .setColor(config.main_color)
-                .setTitle("📄 "+l.messages.newTranscriptTitle)
-                .setDescription(transcriptReason)
-                .setFooter({text:closedByPrefix+": "+user.tag+" | ticket: "+channelname,iconURL:user.displayAvatarURL()})
-            
-            guild.channels.cache.find(c => c.id == config.system.transcript_channel).send({
-                embeds:[transcriptEmbed],
-                files:[fileattachment]
-            })
-        }
-
-        if (config.system.enable_DM_transcript && !require("../api/api.json").disable.transcripts.dm){
-            const transcriptEmbed = new discord.EmbedBuilder()
-                .setColor(config.main_color)
-                .setTitle("📄 "+l.messages.newTranscriptTitle)
-                .setDescription(transcriptReason)
-                .setFooter({text:closedByPrefix+": "+user.tag+" | ticket: "+channelname,iconURL:user.displayAvatarURL()})
-            
-                if (!isDatabaseError) ticketOpener.send({
-                embeds:[transcriptEmbed],
-                files:[fileattachment]
-            })
-        }
+        const APIEvents = require("../api/modules/events")
+        const messages = await channel.messages.fetch({cache:true})
+        await require("../transcriptSystem/manager")(messages,guild,channel,user,reason)
+        APIEvents.onTranscriptCreation(messages,channel,guild,new Date())
     }
-
-    if (deleteRequired){
-        //const timer = () => {return new Promise((resolve,reject) => {
-        //    setTimeout(() => {resolve(true)},7000)
-        //})}
-        //await timer()
-
-        setTimeout(async () => {
+    const deleteHandler = async () => {
+        if (deleteRequired){
             pendingDelete.shift()
             await channel.delete()
-        },6000)
+        }
     }
+    if (mode == "delete" || mode == "deletenotranscript") await transcriptHandler()
+    deleteHandler()
 }

core/ticketActions/ticketOpener.js

@@ -13,7 +13,9 @@ module.exports = () => {
     client.on("interactionCreate",(interaction) => {
         if (!interaction.isStringSelectMenu()) return
         if (interaction.customId != "OTdropdownMenu") return
-        if (interaction.values.includes("OTChooseTicket")) interaction.deferUpdate()
+        if (interaction.values.includes("OTChooseTicket")){
+            interaction.deferUpdate()
+        }
 
     })
 
@@ -50,17 +52,21 @@ module.exports = () => {
             if (currentTicketOptions == false) return interaction.reply({embeds:[bot.errorLog.serverError(l.errors.anotherOption)]})
 
             if (interaction.isButton()){
-                interaction.deferUpdate()
+                try {
+                    interaction.deferUpdate()
+                } catch{}
             }else if (interaction.isChatInputCommand()){
                 interaction.reply({embeds:[bot.errorLog.success(l.messages.createdTitle,l.messages.createdDescription)]})
             }else if (interaction.isStringSelectMenu()){
-                await interaction.deferUpdate()
+                try {
+                    interaction.deferUpdate()
+                } catch{}
             }
 
             if (storage.get("ticketStorage",interaction.member.id) == null || storage.get("ticketStorage",interaction.member.id) == "false"|| Number(storage.get("ticketStorage",interaction.member.id)) < config.system.max_allowed_tickets){
 
                 try{
-                    if (config.system.enable_DM_Messages){
+                    if (currentTicketOptions.enableDmOnOpen){
                         interaction.member.send({embeds:[bot.errorLog.custom(l.messages.newTicketDmTitle,currentTicketOptions.message,":ticket:",config.main_color)]})
                     }
                 }

core/transcript.js

@@ -1,75 +0,0 @@
-const discord = require('discord.js')
-const bot = require('../index')
-const client = bot.client
-const config = bot.config
-const l = bot.language
-
-/** @param {discord.TextBasedChannel} channel @returns {Promise<{ticketname:String,ticketopener:{discordjsuser:discord.User,name:String,id:String}>} */
-const getUserInfo = (channel) => {
-    return new Promise((promiseresolve,reject) => {
-        //getID
-        var result = {
-            ticketopener:{
-                discordjsuser:"",
-                id:"/",
-                name:"/"
-            },
-            ticketname:"/"
-        }
-        channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type")
-
-            const id = hiddendata.data.find(d => d.key == "openerid").value
-
-            result.ticketopener.id = id
-
-            const ticketopener = client.users.cache.find(u => u.id == id)
-            const name = ticketopener.tag
-
-            const channelname = channel.name
-
-            promiseresolve({ticketname:channelname,ticketopener:{discordjsuser:ticketopener,name:name,id:id}})
-        })
-    })
-}
-
-/**
- * 
- * @param {discord.Message[]} messagecollection 
- * @param {discord.Channel} channel 
- * @returns new `discord.attachmentBuilder`
- */
-
-exports.createTranscript = async (messagecollection,channel) => {
-    const ticketuserdata = await getUserInfo(channel)
-
-    require("./api/modules/events").onTranscriptCreation(messagecollection,channel,channel.guild,new Date())
-    try {
-        const cd = new Date()
-        const months = ["January","February","March","April","May","June","July","August","September","October","November","December"]
-        const dateString = cd.getDate()+" "+months[cd.getMonth()-1]+" "+cd.getFullYear()+" - "+cd.getHours()+":"+cd.getMinutes()+":"+cd.getSeconds()
-        const filearray = ["open ticket transcript:\ntranscript creation: "+dateString+"\nticket name: "+ticketuserdata.ticketname+"\nticket opener: "+ticketuserdata.ticketopener.name,"\nTRANSCRIPT START:"]
-
-        messagecollection.reverse()
-
-        messagecollection.forEach((msg) => {
-            const timestamp = new Date(msg.createdTimestamp)
-
-            if (msg.content){var content = msg.content}else{var content = "*empty message*"}
-
-            const msgstats = "files: "+msg.attachments.size+", embeds: "+msg.embeds.length
-            filearray.push("["+timestamp.getDate()+"/"+timestamp.getMonth()+"/"+timestamp.getFullYear()+", "+timestamp.getHours()+":"+timestamp.getMinutes()+":"+timestamp.getSeconds()+"|"+msg.author.tag+"] ["+msgstats+"]\n"+content+"\n")
-        })
-
-        if (filearray.length < 2) filearray.push("transcript is empty")
-        const filestring = filearray.join("\n")
-        const filebuff = Buffer.from(filestring,"utf-8")
-        return new discord.AttachmentBuilder(filebuff,{name:"transcript_"+ticketuserdata.ticketname+".txt",description:"An Open Ticket transcript"})
-    }catch(err){
-        console.log("[error] "+err)
-        return false
-    }
-}

core/transcriptSystem/communication/compileJson.js

@@ -0,0 +1,119 @@
+const discord = require('discord.js')
+
+const bot = require("../../../index")
+const tsconfig = bot.tsconfig
+const tsembeds = require("../embeds")
+const tsdb = require("../tsdb")
+
+const otversion = require("../../../package.json").version
+const version = require("../info.json").version
+
+/**@typedef {{style:{enableCustomBackground:Boolean, backgroundModus:"color"|"image", backgroundData:String, titleColor:String}, bot:{name:String, id:Number, pfp:String}, ticket:{creatorname:String, creatorid:Number, closedtime:Number, openedtime:Number}}} OThtsDataOption */
+
+
+/**
+ * 
+ * @param {discord.Guild} guild 
+ * @param {discord.Channel} channel 
+ * @param {discord.User} user 
+ * @param {discord.Message[]} messagesInv
+ * @param {OThtsDataOption} data 
+ */
+exports.compile = (guild,channel,user,messagesInv,data) => {
+    const messages = messagesInv.reverse()
+    var invisibleMessages = 0
+    
+    const rawfiles = messages.filter((m) => Array.from(m.attachments).length > 0)
+    var fileAmount = 0
+    rawfiles.forEach((msg) => {
+        fileAmount = fileAmount + Array.from(msg.attachments).length
+    })
+
+    const messagesArray = []
+    messages.forEach((msg) => {
+        if (msg.content || msg.embeds.length > 0 || msg.attachments.toJSON().length > 0){
+
+            const embedArray = []
+            const fileArray = []
+
+            msg.attachments.forEach((file) => {
+                fileArray.push({
+                    name:file.name,
+                    type:file.contentType,
+                    size:file.size.toString()+" bytes",
+                    url:file.url
+                })
+            })
+
+            msg.embeds.forEach((embed) => {
+                if (embed.description){
+                    var desc = bot.hiddenData.removeHiddenData(embed.description).description
+                }else{var desc = false}
+
+                embedArray.push({
+                    title:embed.title || false,
+                    description:desc,
+                    authorimg:((embed.author && embed.author.iconURL) ? embed.author.iconURL : false),
+                    authortext:(embed.author ? embed.author.name : false),
+                    footerimg:((embed.footer && embed.footer.iconURL) ? embed.footer.iconURL : false),
+                    footertext:(embed.footer ? embed.footer.text : false),
+                    color:embed.hexColor,
+                    image:((embed.image && embed.image.url) ? embed.image.url : false),
+                    thumbnail:((embed.thumbnail && embed.thumbnail.url) ? embed.thumbnail.url : false),
+                    url:(embed.url ? embed.url : false)
+                })
+            })
+
+
+            messagesArray.push({
+                author:{
+                    name:msg.author.tag,
+                    id:Number(msg.author.id),
+                    color:msg.author.hexAccentColor || "#ffffff",
+                    pfp:msg.author.displayAvatarURL()
+                },
+                content:msg.content || "",
+                timestamp:msg.createdTimestamp,
+                embeds:embedArray,
+                files:fileArray
+            })
+        }else {invisibleMessages++}
+    })
+
+    const result = {
+        version,otversion,
+        style:{
+            backgroundData:data.style.backgroundData || "",
+            backgroundModus:data.style.backgroundModus || "",
+            enableCustomBackground:data.style.enableCustomBackground || false,
+            titleColor:data.style.titleColor || "#F8BA00"
+        },
+        bot:{
+            name:data.bot.name || "Open Ticket",
+            id:Number(data.bot.id) || 0,
+            pfp:data.bot.pfp || "dj-dj.be/wp-content/uploads/2022/07/profielfoto-blauw-wit.png?size=128"
+        },
+        ticket:{
+            name:channel.name,
+            id:Number(channel.id),
+
+            guildname:guild.name,
+            guildid:Number(guild.id),
+
+            creatorname:data.ticket.creatorname,
+            creatorid:Number(data.ticket.creatorid),
+            closedbyname:user.tag,
+            closedbyid:Number(user.id),
+
+            closedtime:data.ticket.closedtime,
+            openedtime:data.ticket.openedtime,
+            
+            messages:Array.from(messages).length-invisibleMessages,
+            files:fileAmount
+        },
+        messages:messagesArray
+    }
+
+
+    return result
+}

core/transcriptSystem/communication/index.js

@@ -0,0 +1,29 @@
+const axios = require("axios").default
+const discord = require('discord.js')
+
+const bot = require("../../../index")
+const tsconfig = bot.tsconfig
+const tsembeds = require("../embeds")
+const tsdb = require("../tsdb")
+
+/**@typedef {{status:"success"|"error", id:String, time:Number, estimated:{lastdump: Number, processtime:Number}, transcriptstatus:{value:2, data:{fetchedmsgs:true, uploaded:true, inqueue:true, processed:false, waiting:false, available:false}}}} OTuploadResponse */
+
+/**
+ * @param {Object} json
+ * @returns {Promise<OTuploadResponse|false>}
+ */
+exports.upload = async (json) => {
+    return new Promise(async (resolve,reject) => {
+        const data = encodeURIComponent(JSON.stringify(json))
+
+        try {
+        const res = await axios.get("https://api.transcripts.dj-dj.be/upload?auth=openticketTRANSCRIPT1234&version=1.0.0&data="+data)
+        if (res.status != 200) resolve(false)
+
+        resolve(res.data)
+        }catch{
+            console.log("failed transcript upload!") 
+            resolve(false)
+        }
+    })
+}

core/transcriptSystem/communication/template.json

@@ -0,0 +1,67 @@
+{
+    "version":"1.0.0",
+    "otversion":"3.2.0",
+    "style":{
+        "enableCustomBackground":false,
+        "backgroundModus":"color OR image",
+        "backgroundData":"#ffffff OR https://www.example.com/image.png",
+        "titleColor":"#ffffff"
+    },
+    "bot":{
+        "name":"DJdj Support Bot",
+        "id":12345678910,
+        "pfp":"https://www.example.com/image.png"
+    },
+    "ticket":{
+        "name":"support-DJj123dj",
+        "id":12345678910,
+
+        "guildname":"DJdj Development",
+        "guildid":12345678910,
+
+        "creatorname":"DJj123dj#1706",
+        "creatorid":12345678910,
+        "closedbyname":"DJj123dj#1706",
+        "closedbyid":12345678910,
+
+        "closedtime":12345678910,
+        "openedtime":12345678910,
+
+        "messages":1,
+        "files":1
+    },
+    "messages":[
+        {
+            "author":{
+                "name":"DJj123dj#1706",
+                "id":12345678910,
+                "color":"#ffffff",
+                "pfp":"https://www.example.com/image.png"
+            },
+            "content":"string or FALSE",
+            "timestamp":12345678910,
+            "embeds":[
+                {
+                    "title":"string or FALSE",
+                    "description":"string or FALSE",
+                    "authorimg":"https://www.example.com/image.png or FALSE",
+                    "authortext":"string or FALSE",
+                    "footerimg":"https://www.example.com/image.png or FALSE",
+                    "footertext":"string or FALSE",
+                    "color":"#ffffff",
+                    "image":"https://www.example.com/image.png or FALSE",
+                    "thumbnail":"https://www.example.com/image.png or FALSE",
+                    "url":"https://www.example.com/image.png or FALSE"
+                }
+            ],
+            "files":[
+                {
+                    "name":"image.png",
+                    "type":"PNG",
+                    "size":"1MB",
+                    "url":"https://www.example.com/image.png"
+                }
+            ]
+        }
+    ]
+}

core/transcriptSystem/embeds.js

@@ -0,0 +1,74 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+const tsconfig = bot.tsconfig
+
+/**
+ * 
+ * @param {String} name 
+ * @param {String} id 
+ * @param {Number} rawprocesstime milliseconds
+ * @param {discord.User} user 
+ */
+exports.beingprocessed = (name,id,rawprocesstime,user) => {
+
+    const newtime = rawprocesstime
+
+    const processtime = "<t:"+newtime.getTime().toString().substring(0,newtime.getTime().toString().length-3)+":R>"
+
+    const embed = new discord.EmbedBuilder()
+        .setTitle("🧾 Transcript")
+        .setColor(config.main_color)
+        .setAuthor({name:user.tag,iconURL:user.displayAvatarURL()})
+        .setFooter({text:name})
+
+        .setDescription("`This transcript is being processed...`\nPlease wait!\n\nEstimated time: "+processtime)
+
+    return embed
+}
+
+
+/**
+ * 
+ * @param {String} name 
+ * @param {String} id 
+ * @param {String} url
+ * @param {discord.User} user 
+ */
+exports.tsready = (name,id,url,user) => {
+    const embed = new discord.EmbedBuilder()
+        .setTitle("🧾 Transcript")
+        .setColor(config.main_color)
+        .setAuthor({name:user.tag,iconURL:user.displayAvatarURL()})
+        .setFooter({text:name})
+        .setURL(url)
+
+        .setDescription("\nThe transcript is available [here]("+url+")\n")
+
+    return embed
+}
+
+/**
+ * 
+ * @param {String} name 
+ * @param {String} id 
+ * @param {discord.User} user 
+ * @param {undefined|String} err
+ */
+exports.tserror = (name,id,user,err) => {
+    const embed = new discord.EmbedBuilder()
+        .setTitle("❌ Transcript")
+        .setColor(discord.Colors.Red)
+        .setAuthor({name:user.tag,iconURL:user.displayAvatarURL()})
+        .setFooter({text:name})
+
+        const errDesc = (typeof err == "string") ? "\n"+err : ""
+
+        embed.setDescription("Something went wrong while creating the HTML transcript.\n\n[possible reasons](https://docs.openticket.dj-dj.be/the-system/transcripts/transcript-errors)"+errDesc)
+    
+    return embed
+}

core/transcriptSystem/info.json

@@ -0,0 +1,3 @@
+{
+    "version":"1.0.0"
+}

core/transcriptSystem/manager.js

@@ -0,0 +1,139 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+
+const tsconfig = bot.tsconfig
+const tsembeds = require("./embeds")
+const tsdb = require("./tsdb")
+
+
+const checkAvailability = async () => {
+    const axios = require("axios").default
+    const res = await axios.get("https://transcripts.dj-dj.be/status.txt")
+    if (!res || !(res.status == 200) || !res.data) return false
+
+    if ((res.data == "online") || (res.data == "1") || (res.data == "true")) return true
+    else return false
+}
+
+/**
+ * 
+ * @param {discord.Message[]} messages 
+ * @param {discord.Guild} guild 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.User} user 
+ * @param {String|false} reason 
+ */
+module.exports = async (messages,guild,channel,user,reason) => {
+    require("../api/modules/events").onTranscriptCreation(messages,channel,guild,new Date())
+    const msglist = await channel.messages.fetchPinned()
+
+    const chName = channel.name
+    const chId = channel.id
+    
+    /**@param {discord.Collection<string, discord.Message<true>>} msglist*/
+    const asyncmanager = async (msglist) => {
+        var firstmsg = msglist.last()
+
+        if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+        const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+        const ticketId = hiddendata.data.find(d => d.key == "type")
+
+        const id = hiddendata.data.find(d => d.key == "openerid").value
+        const opentime = new Date(Number(hiddendata.data.find(d => d.key == "createdms").value))
+
+        const ticketopener = client.users.cache.find(u => u.id == id)
+        
+    
+        const JSONDATA = require("./communication/compileJson").compile(guild,channel,user,messages,{
+            style:{
+                titleColor:tsconfig.style.titleColor,
+                enableCustomBackground:tsconfig.style.background.enableCustomBackground,
+                backgroundModus:tsconfig.style.background.backgroundModus,
+                backgroundData:tsconfig.style.background.backgroundData
+            },
+            bot:{
+                name:client.user.username,
+                id:client.user.id,
+                pfp:client.user.displayAvatarURL()
+            },
+            ticket:{
+                creatorid:ticketopener.id,
+                creatorname:ticketopener.tag,
+                openedtime:opentime.getTime(),
+                closedtime:new Date().getTime()
+            }
+        })
+
+        if (!await checkAvailability()){
+            const attachment = await require("./oldTranscript").createTranscript(messages,channel)
+            const errembed = tsembeds.tserror(chName,chId,user)
+
+            if (tsconfig.sendTranscripts.enableChannel){
+                /**@type {discord.TextChannel|undefined} */
+                const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
+        
+                if (!tc) return
+                tc.send({embeds:[errembed],files:[attachment]})
+            }
+            return
+        }
+
+        const TSdata = await require("./communication/index").upload(JSONDATA)
+        if (!TSdata) return false
+
+        if (TSdata.status == "success"){
+            const url = "https://transcripts.dj-dj.be/t/"+TSdata.time+"_"+TSdata.id+".html"
+
+            //calculate estimated time
+            const lastDumpTime = (new Date(TSdata.estimated.lastdump).getTime())
+            const dumpLoopTime = 15000
+            const nextDump = new Date(lastDumpTime+dumpLoopTime)
+            const processtime = TSdata.estimated.processtime+6000 //6sec extra time for overflow
+
+            const finaltime = new Date(nextDump.getTime()+processtime)
+            const duration = finaltime.getTime()-new Date().getTime()
+
+            //waiting
+            if (tsconfig.sendTranscripts.enableChannel){
+                /**@type {discord.TextChannel|undefined} */
+                const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
+        
+                if (!tc) return
+                const embed = tsembeds.beingprocessed(chName,chId,finaltime,user)
+                var msg = await tc.send({embeds:[embed]})
+            }else {var msg = false}
+
+            //ready
+            setTimeout(() => {
+                if (msg){
+                    msg.edit({embeds:[tsembeds.tsready(chName,chId,url,user)]})
+                }
+
+                if (tsconfig.sendTranscripts.enableDM){
+                    if (!user) return
+                    const embed = tsembeds.tsready(chName,chId,url,user)
+                    try {
+                        user.send({embeds:[embed]})
+                    }catch{}
+                }
+            },duration)
+        }else{
+            const attachment = await require("./oldTranscript").createTranscript(messages,channel)
+            const errembed = tsembeds.tserror(chName,chId,user,"`error type: transcript API error`")
+
+            if (tsconfig.sendTranscripts.enableChannel){
+                /**@type {discord.TextChannel|undefined} */
+                const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
+        
+                if (!tc) return
+                tc.send({embeds:[errembed],files:[attachment]})
+            }
+        }
+    }
+    asyncmanager(msglist)
+}

core/transcriptSystem/oldTranscript.js

@@ -0,0 +1,38 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+
+/**
+ * 
+ * @param {discord.Message[]} messagecollection 
+ * @returns new `discord.attachmentBuilder`
+ */
+
+exports.createTranscript = async (messagecollection) => {
+    try {
+        const cd = new Date()
+        const months = ["January","February","March","April","May","June","July","August","September","October","November","December"]
+        const dateString = cd.getDate()+" "+months[cd.getMonth()-1]+" "+cd.getFullYear()+" - "+cd.getHours()+":"+cd.getMinutes()+":"+cd.getSeconds()
+        const filearray = ["BACKUP TRANSCRIPT:\n"]
+
+        messagecollection.reverse()
+
+        messagecollection.forEach((msg) => {
+            const timestamp = new Date(msg.createdTimestamp)
+
+            if (msg.content){var content = msg.content}else{var content = "*empty message*"}
+
+            const msgstats = "files: "+msg.attachments.size+", embeds: "+msg.embeds.length
+            filearray.push("["+timestamp.getDate()+"/"+timestamp.getMonth()+"/"+timestamp.getFullYear()+", "+timestamp.getHours()+":"+timestamp.getMinutes()+":"+timestamp.getSeconds()+"|"+msg.author.tag+"] ["+msgstats+"]\n"+content+"\n")
+        })
+
+        if (filearray.length < 2) filearray.push("transcript is empty")
+        const filestring = filearray.join("\n")
+        const filebuff = Buffer.from(filestring,"utf-8")
+        return new discord.AttachmentBuilder(filebuff,{name:"backuptranscript.txt",description:"Open Ticket transcript"})
+    }catch{
+        return false
+    }
+}

core/transcriptSystem/tsdb.js

@@ -0,0 +1,71 @@
+const fs = require("fs")
+const location = "./storage/tsdatabase.json"
+
+
+/**@returns {[{category:String, key:String, value:String}]}*/
+function getData(){
+    if (fs.existsSync(location)){
+        return JSON.parse(fs.readFileSync(location).toString())
+    }else{
+        fs.writeFileSync(location,"[]")
+        return []
+    }
+}
+/**@param {[{category:String, key:String, value:String}]} data*/
+function setData(data){
+    fs.writeFileSync(location,JSON.stringify(data,null,"\t"))
+}
+
+exports.set = (category,key,value) => {
+        const currentData = getData()
+        const exists = currentData.find((d) => (d.category == category) && (d.key == key)) ? true : false
+        var newData = []
+        if (exists){
+            currentData.forEach((d,i) => {
+                if (d.category == category && d.key == key){
+                    newData.push({category,key,value})
+                }else{
+                    newData.push(d)
+                }
+            })
+        }else{
+            currentData.push({category,key,value})
+            newData = currentData
+        }
+
+        setData(newData)
+        return exists
+}
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @returns {String|false}
+ */
+exports.get = (category,key) => {
+    const currentData = getData()
+    const tempresult = currentData.find((d) => (d.category == category) && (d.key == key))
+    const result = tempresult ? tempresult.value : false
+    return result
+}
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @param {String} value 
+ */
+exports.delete = (category,key) => {
+    const currentData = getData()
+    const exists = currentData.find((d) => (d.category == category) && (d.key == key)) ? true : false
+    var newData = []
+    if (exists){
+        currentData.forEach((d,i) => {
+            if (!(d.category == category && d.key == key)){
+                newData.push(d)
+            }
+        })
+    }else{
+        newData = currentData
+    }
+
+    setData(newData)
+    return exists
+}

core/utils/configParser.js

@@ -16,7 +16,7 @@ const l = bot.language
 
 
 //OTConfigMessage
-/**@typedef {{id: string, name: string, description: string, dropdown: boolean, enableFooter: boolean, footer: string, enableThumbnail: boolean, thumbnail: string, enableCustomColor: boolean, color: string, options: string[], enableTicketExplaination: boolean, enableMaxTicketsWarning: boolean}} OTConfigMessage*/
+/**@typedef {{id: string, name: string, description: string, dropdown: boolean, enableFooter: boolean, footer: string, enableThumbnail: boolean, thumbnail: string, enableCustomColor: boolean, color: string, options: string[], other:{enableTicketExplaination: boolean, enableMaxTicketsWarning: boolean, customDropdownPlaceholder:{enable:Boolean,text:String}, customCategoryText:{enable:Boolean,text:String}, embedTitleURL:{enable:Boolean,url:String} } }} OTConfigMessage*/
 
 //StringOptions
 /**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDmOnOpen"|"ticketmessage"|"thumbnail"|"closedCategory"} OTTicketStringOptions */

core/utils/getDropdown.js

@@ -7,24 +7,26 @@ const configParser = require("./configParser")
 /**
  * 
  * @param {String[]} ids
+ * @param {String|undefined|false} placeholder
  * @returns {discord.StringSelectMenuBuilder|false}
  */
-exports.getDropdown = (ids) => {
+exports.getDropdown = (ids,placeholder) => {
     const dropdown = new discord.StringSelectMenuBuilder()
         .setCustomId("OTdropdownMenu")
         .setDisabled(false)
         .setMaxValues(1)
         .setMinValues(1)
-        .setPlaceholder(l.messages.chooseATicket)
+        .setPlaceholder(placeholder || l.messages.chooseATicket)
         .addOptions(
             new discord.SelectMenuOptionBuilder()
                 .setDefault(true)
-                .setLabel(l.messages.chooseATicket)
+                .setLabel(placeholder || l.messages.chooseATicket)
                 .setValue("OTChooseTicket")
         )
         
     ids.forEach((id) => {
         const option = configParser.getTicketById(id,true)
+        const roleoption = configParser.getRoleById(id,true)
         if (option){
             const selectComponent = new discord.SelectMenuOptionBuilder()
             .setDefault(false)
@@ -37,8 +39,23 @@ exports.getDropdown = (ids) => {
                 if (option.icon) selectComponent.setEmoji(option.icon)
             }
 
+            dropdown.addOptions(selectComponent)
+
+        }else if (roleoption){
+            const selectComponent = new discord.SelectMenuOptionBuilder()
+            .setDefault(false)
+            .setValue("OTnewR"+roleoption.id)
+
+            if (!roleoption.label && !roleoption.icon){
+                selectComponent.setLabel("OT ERROR: no description/emoji")
+            }else{
+                if (roleoption.label) selectComponent.setLabel(roleoption.label)
+                if (roleoption.icon) selectComponent.setEmoji(roleoption.icon)
+            }
+
             dropdown.addOptions(selectComponent)
         }
+        
     })
     
 

core/utils/getEmbed.js

@@ -35,7 +35,10 @@ exports.createEmbed = (id) => {
     const embed = new discord.EmbedBuilder()
         .setTitle(data.name)
     if (data.enableFooter) embed.setFooter({text:data.footer})
-    if (data.enableThumbnail) embed.setThumbnail(data.thumbnail)
+
+    try {
+        if (data.enableThumbnail) embed.setThumbnail(data.thumbnail)
+    }catch{bot.errorLog.log("info","THUMBNAIL FAILED TO LOAD, probably invalid url!")}
 
     if (data.enableCustomColor){
         embed.setColor(data.color)
@@ -43,9 +46,12 @@ exports.createEmbed = (id) => {
         embed.setColor(config.main_color)
     }
 
+    if (data.other.embedTitleURL.enable) embed.setURL(data.other.embedTitleURL)
+
     var description = data.description
-    if (data.enableTicketExplaination){
-        description = description+"\n\n__"+l.messages.chooseCategory+"__\n"
+    if (data.other.enableTicketExplaination){
+        const chooseCategoryMSG = data.other.customCategoryText.enable ? data.other.customCategoryText.text : l.messages.chooseCategory
+        description = description+"\n\n__"+chooseCategoryMSG+"__\n"
 
         var ticketExplainations = []
         buttonData.forEach((button) => {
@@ -56,7 +62,7 @@ exports.createEmbed = (id) => {
         description = description+ticketExplainations.join("\n\n")
     }
 
-    if (data.enableMaxTicketsWarning){
+    if (data.other.enableMaxTicketsWarning){
         description = description+"\n\n"+l.commands.maxTicketWarning.replace("{0}",config.system.max_allowed_tickets)
     }
 
@@ -92,7 +98,8 @@ exports.createEmbed = (id) => {
     //create the component IF DROPDOWN is true
     }else{
         const ids = data.options
-        const dropdown = require("./getDropdown").getDropdown(ids)
+        const customPlaceholder = data.other.customDropdownPlaceholder.enable ? data.other.customDropdownPlaceholder.text : false
+        const dropdown = require("./getDropdown").getDropdown(ids,customPlaceholder)
         var componentRows = [
             new discord.ActionRowBuilder()
                 .setComponents(dropdown)

index.js

@@ -69,8 +69,13 @@ const language = require("./core/languageManager").language
 exports.language = language
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded language")
 
+
 const config = tempconfig
 exports.config = config
+
+const tsconfig = require("./transcriptconfig.json")
+exports.tsconfig = tsconfig
+
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded config")
 exports.storage = require('./core/dynamicdatabase/storage')
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded storage")
@@ -124,6 +129,12 @@ client.on('ready',async () => {
             setStatus(config.status.type,config.status.text)
         }
 
+        if (fs.existsSync("./storage/slashcmdEnabled.txt")){
+            /**@type {"true"|"false"} */
+            const data = fs.readFileSync("./storage/slashcmdEnabled.txt").toString()
+            if (data === "true"){require("./core/slashSystem/autoSlashUpdate")()}
+        }else{fs.writeFileSync("./storage/slashcmdEnabled.txt","false")}
+
         log("system","bot logged in!")
 
         try {
@@ -150,10 +161,19 @@ client.on('ready',async () => {
         if (config.status.enabled){
             setStatus(config.status.type,config.status.text)
         }
+        if (fs.existsSync("./storage/slashcmdEnabled.txt")){
+            /**@type {"true"|"false"} */
+            const data = fs.readFileSync("./storage/slashcmdEnabled.txt").toString()
+            if (data === "true"){require("./core/slashSystem/autoSlashUpdate")()}
+        }else{fs.writeFileSync("./storage/slashcmdEnabled.txt","false")}
 
         log("system","bot logged in!")
 
-        await client.guilds.cache.find((g) => g.id == config.server_id).members.fetch()
+        try {
+            await client.guilds.cache.find((g) => g.id == config.server_id).members.fetch()
+        }catch{
+            this.errorLog.log("info","tried to cache user information, failed!")
+        }
     }else{
         console.log(chalk.red("STARTING IN ")+chalk.blue("SLASH MODE")+chalk.red("..."))
         this.errorLog.log("debug","slashmode activated")
@@ -196,6 +216,7 @@ if (process.argv[2] && process.argv[2].startsWith("slash")){
     require("./commands/reopen")()
     require("./commands/claim")()
     require("./commands/unclaim")()
+    require("./commands/change")()
 
     this.errorLog.log("debug","LOADING CORE")
     //core

language/danish.json

@@ -0,0 +1,83 @@
+{
+    "errors":{
+        "missingArgsTitle":"Ugyldige argumenter",
+        "missingArgsDescription":"Manglende argumenter",
+        "noPermsTitle":"Ingen adgang",
+        "noPermsDescription":"Du har ikke adgang til denne kommando",
+        "noPermsDelete":"Kun administrators kan slette tickets",
+        "chooseFromListTitle":"Ugyldig ID",
+        "chooseFromListDescription":"Vælg et ID nedenunder",
+        "boterror":"Bot Fejl!",
+        "notInTicketTitle":"Du er ikke i en ticket!",
+        "notInTicketDescription":"Denne kommando fungere kun i tickets!",
+        "ticketDoesntExist":"Denne ticket eksistere ikke mere!",
+        "roleDoesntExist":"Denne rolle eksistere ikke mere!",
+        "anotherOption":"Dette er ikke en ticket, men noget andet!",
+        "maxAmountTitle":"For mange tickets er blevet oprettet!",
+        "maxAmountDescription":"Du har for mange tickets åbne!\nSå luk dem hvis du gerne vil oprette nye!",
+        "somethingWentWrong":"**Noget gik galt**\nKontakt en udvikler!",
+        "somethingWentWrongTranscript":"Noget gik galt med transcript!**\nKontakt en udvikler!"
+    },
+    "commands":{
+        "userAddedTitle":"Tilføjer {0} til denne ticket!",
+        "userRemovedTitle":"Fjernet {0} fra denne ticket!",
+        "renameTitle":"Ændret navnet til{0}!",
+        "closeTitle":"Closed this ticket!",
+        "deleteTitle":"Fjerner ticketen",
+        "reopenTitle":"Genåbnede denne ticket",
+        "claimTitle":"Denne ticket er blevet taget af {0}",
+        "unclaimTitle":"Denne ticket er nu tilgængelig!",
+
+        "ticketWarning":"Emebeddet er i beskeden nedenunder",
+        "maxTicketWarning":"**Fejl:** _Du kan kun oprettre {0} ticket adgangen!_"
+    },
+    "helpMenu":{
+        "title":"Tilgængelig kommandoer:",
+        "header1":"**Gå til {0} For at oprette en ticket!**\n\n",
+        "header2":"**Skriv kommandoen `/new` eller `/ticket` for at oprette en ticket!**\n\n",
+
+        "msgCmd":"Lav en embed med knapper (admins kun)",
+        "renameCmd":"Ændre navnet (ingen mellemrum)",
+        "closeCmd":"Luk denne ticket",
+        "deleteCmd":"Fjern denne ticket",
+        "addCmd":"Tilføj en person til ticketen",
+        "removeCmd":"Fjern en person fra ticketen",
+        "reopenCmd":"Genåben en ticket efter den har været lukket"
+    },
+    "buttons":{
+        "close":"Luk ticket",
+        "delete":"Fjern ticket",
+        "reopen":"Genåben ticket",
+        "sendTranscript":"Transcript",
+        "closeWithReason":"Luk med grundlag"
+    },
+    "messages":{
+        "reopenTitle":"Genåbener denne ticket",
+        "reopenDescription":"Du kan nu skrive igen",
+        "closedTitle":"Lukker ticketen!",
+        "closedDescription":"Kun administrators kan skrive lige nu!\n\n*Klik på knappen nedenunder for at slette eller genåbne ticketen!*",
+        "createdTitle":"Ticket oprettet!",
+        "createdDescription":"Din ticket er oprettet!",
+
+        "newTicketDmTitle":"Ny Ticket!",
+        "closedTicketDmTitle":"Ticket Lukket!",
+        "deletedTicketDmTitle":"Ticket Fjernet!",
+        "closedTicketDmDescription":"Din ticket er blevet lukket!",
+        "deletedTicketDmDescription":"Din ticket er blevet fjernet!",
+        "reopenTicketDmTitle":"Ticket Genåbnet!",
+        "reopenTicketDmDescription":"Din ticket er blevet genåbent!",
+        "newTranscriptTitle":" En ny transcript er tilføjet!",
+        "hereIsTheTranscript":"Følgende transcript:",
+
+        "chooseCategory":"Vælg en kategori:",
+        "gettingdeleted":"Ticketen slettes..",
+
+        "none":"Ingen",
+        "reason":"Grundlag",
+
+        "deletedby":"Fjernet af",
+        "closedby":"Lukket af",
+        "modalreason":"Hvad er grundlaget for lukkens af denne ticket?",
+        "chooseATicket": "Vælg en ticket"
+    }
+}

language/english.json

@@ -27,6 +27,7 @@
         "reopenTitle":"Re-Opened this ticket!",
         "claimTitle":"This ticket is now claimed to {0}",
         "unclaimTitle":"This ticket isn't claimed anymore!",
+        "changeTitle":"Changed ticket type to {0}!",
 
         "ticketWarning":"The embed is in the message below!",
         "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"

language/german.json

@@ -69,12 +69,14 @@
         "deletedTicketDmTitle":"Ticket löschen!",
         "closedTicketDmDescription":"Ihr Ticket ist geschlossen!",
         "deletedTicketDmDescription":"Ihr Ticket ist gelöscht!",
-        "newTranscriptTitle":"Eine neue Transscript finden Sie hier!",
-        "newTranscriptDescription":"Die Abschrift finden Sie in der obigen Textdatei!",
-        "hereIsTheTranscript":"Hier ist das Transscript:",
+        "newTranscriptTitle":"Eine neue Transcript finden Sie hier!",
+        "hereIsTheTranscript":"Hier ist das Transcript:",
 
         "chooseCategory":"Wähle eine Kategorie:",
 
+        "none":"keiner",
+        "reason":"Grund",
+
         "deletedby":"Gelöscht von",
         "closedby":"Geschlossen von",
         "modalreason":"Was ist der Grund?",

language/slashcmds/slash.json

@@ -114,26 +114,37 @@
             "it":"Rinomina il canale di un ticket."
         },
         "claim":{
-            "en-GB":"",
-            "en-US":"",
-            "nl":"",
-            "ro":"",
-            "de":"",
-            "cs":"",
-            "fr":"",
-            "es-ES":"",
-            "it":""
+            "en-GB":"Claim a ticket.",
+            "en-US":"Claim a ticket.",
+            "nl":"Claim een ticket.",
+            "ro":"  ",
+            "de":"  ",
+            "cs":"  ",
+            "fr":"  ",
+            "es-ES":"  ",
+            "it":"  "
         },
         "unclaim":{
-            "en-GB":"",
-            "en-US":"",
-            "nl":"",
-            "ro":"",
-            "de":"",
-            "cs":"",
-            "fr":"",
-            "es-ES":"",
-            "it":""
+            "en-GB":"Un-claim a ticket.",
+            "en-US":"Un-claim a ticket.",
+            "nl":"Ontclaim een ticket.",
+            "ro":"  ",
+            "de":"  ",
+            "cs":"  ",
+            "fr":"  ",
+            "es-ES":"  ",
+            "it":"  "
+        },
+        "category":{
+            "en-GB":"Change ticket type.",
+            "en-US":"Change ticket type.",
+            "nl":"Verander ticket type.",
+            "ro":"  ",
+            "de":"  ",
+            "cs":"  ",
+            "fr":"  ",
+            "es-ES":"  ",
+            "it":"  "
         }
     }
 }

package.json

@@ -1,6 +1,6 @@
 {
   "name": "open-ticket",
-  "version": "3.0.1",
+  "version": "3.2.0",
   "description": "This is an open-source discord ticket bot, you can configure it and it comes with cool features like a transcript.",
   "main": "index.js",
   "scripts": {
@@ -16,9 +16,7 @@
     "axios": "^0.27.2",
     "chalk": "^5.0.1",
     "discord.js": "^14.7.1",
-    "express": "^4.17.1",
-    "node": "^16.10.0",
-    "node-localstorage": "^2.2.1"
+    "node": "^16.10.0"
   },
   "repository": {
     "type": "git",

storage/hello.txt

@@ -0,0 +1,3 @@
+This file is only here to make sure that this directory exists!
+
+I don't have any other use :)

transcriptconfig.json

@@ -0,0 +1,17 @@
+{
+    "sendTranscripts":{
+        "enableChannel":false,
+        "channel":"transcript channel id",
+        
+        "enableDM":false
+    },
+    "style":{
+        "titleColor":"#F8BA00",
+        "background":{
+            "enableCustomBackground":false,
+            "backgroundModus":"color OR image",
+            "backgroundData":"#abc123 OR https://www.example.com/image.png"
+            
+        }
+    }
+}