open ticket v3.2.1

Update dev branch

.gitignore

@@ -12,7 +12,9 @@ developerChangelog.md
 storage/dynamicDB/
 storage/slashcmdEnabled.txt
 storage/database.json
+storage/tsdatabase.json
 storage/.DS_Store
 .vscode/
 livestatus.json
 test.js
+devtsconfig.json

README.md

@@ -1,59 +1,64 @@
-# Open Ticket
+<img src="https://www.dj-dj.be/wp-content/uploads/2023/02/open-ticket-cropped.png" alt="Open Ticket" width="600px">
-[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-3.1.0-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v3.1.0)  [![discord.js](https://img.shields.io/badge/discord.js-v14-CB3837.svg?style=flat-square&logo=npm)]()  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) [![documentation](https://img.shields.io/badge/documentation-Click%20Here-yellow.svg?style=flat-square)](https://docs.openticket.dj-dj.be)
 
-Open ticket is the most configurable open-source ticket bot for discord! Made with the newest technologies. Like: Slash commands, transcripts, multiple ticket types, buttons & dropdowns!
+[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-3.2.1-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v3.2.1)  [![discord.js](https://img.shields.io/badge/discord.js-v14-CB3837.svg?style=flat-square&logo=npm)]()  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) [![stars](https://img.shields.io/github/stars/djj123dj/open-ticket?color=yellow&label=stars&logo=github&style=flat-square)](https://docs.openticket.dj-dj.be)
-Start using it now, you can do anything!
 
-*We love to hear suggestions for more features!*
+### Open Ticket
+Open Ticket is of the most customisable discord ticket bots of all time!
+You have more than +100 options to customise in the config! This includes html transcripts, unlimited tickets, custom embeds & more!
+We also have a great support service, we can solve every question you have about open ticket! We even provide free 24/7 hosting if you want!
 
-<img src="logo.png" alt="Open Ticket logo" style="height: 200px; width:200px;"/>
+Take a look at all the features and discover the possibilities!
+### [Documentation](https://docs.openticket.dj-dj.be/quick-start)
 
-[![wiki](https://img.shields.io/badge/documentation-click%20here-blue.svg?style=flat-square)](https://www.github.com/DJj123dj/open-ticket/wiki) 
+## Features
+- **🎉 NEW! html transcripts!**
+- 🔒 close, ❌ delete & ✅ re-open tickets
+- 🇬🇧 translation in 11 different languages
+- 📄 very advanced customisation
+- 🆗 buttons or 🔽 dropdowns!
+- 🆒 plugins
+- ∞ unlimited tickets & unlimited messages
+- ➕➖ add/remove users from a ticket
+- /slash & text commands
 
-### Thanks to these people:
+<details>
-- DJ-Lite: for doing the administration
+  <summary><b>Click here for even more features!</b></summary>
-- Sanke: for translation & new ideas
-- Everyone that reported a bug
-#### And our translators!
-- ExothDE
-- 1x1
-- Redactado
-- t0miiis
-- josuens14
-- M4
-- David.
-- Maurizio
   
-## features
-- discord interaction buttons
-- slash & text commands
-- close, delete & re-open tickets
-- translation in 10 different languages
-- transcripts
-- add/remove users from a ticket
-- a lot of customisation options.
-- tickets, reaction roles & links are all possible!
-- choose between buttons or dropdowns!
-- discord.js v14
-- everyting is configurable
-- custom API + plugins
-- unlimited tickets spread over multiple messages
-- close with reason
   
-*comming soon*
+  - very customisable
-- share transcripts
+  - close tickets with reason
-- view transcripts in html
+  - also includes reaction roles!
+  - discord interaction buttons
+  - discord.js 14
+</details>
 
-## quick start
+## preview
-[Click here to start your adventure!](https://docs.openticket.dj-dj.be/quick-start)
+Images coming soon
 
-## documentation
-[<img src="./otWIKI.png" width="400px" href="https://docs.openticket.dj-dj.be">](https://docs.openticket.dj-dj.be)
 
-## information
+## credits
+DJdj Development Team
+|Main Developer|Developer|Support Team|Designer|
+|--------------|---------|-----------|---------|
+|DJj123dj      |Sanke    |DJ-Lite    |vuur_draak|
 
-_v3.1.0_
+Translators
+|Language      |Translator               |
+|--------------|-------------------------|
+|Dutch         |DJj123dj#1706            |
+|Romanian      |Sanke#6086               |
+|French        |Sanke#6086               |
+|Spanish       |Redactado#1673 & josuens14#5267|
+|German        |david.#8276              |
+|Italian       |Maurizio#0268            |
+|Czech         |t0miiis#3022             |
+|Arabic        |ChilledBroke#9986 & M4#5882|
+|Danish        |the_gamer#5095           |
+|Portuguese    |*unknown*                |
 
-changelog: [click here](https://docs.openticket.dj-dj.be/other/changelog)
+## links
+current version: _v3.2.1_
+</br>changelog: [click here](https://docs.openticket.dj-dj.be/other/changelog)
+</br>documentation: [click here](https://docs.openticket.dj-dj.be/quick-start)
 
-© 2022 - DJdj Development | [website](https://www.dj-dj.be) | [discord](https://discord.dj-dj.be) | [terms of service](https://www.dj-dj.be/terms)
+© 2023 - DJdj Development | [website](https://www.dj-dj.be) | [discord](https://discord.dj-dj.be) | [terms of service](https://www.dj-dj.be/terms)

commands/change.js

@@ -0,0 +1,103 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded change.js")
+
+    if (!DISABLE.commands.text.change) client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"change")) return
+
+        if (!msg.guild) return
+        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
+        msg.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+            
+            var newtype = msg.content.split(config.prefix+"change")[1].substring(1)
+            if (!newtype) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<type>`:\n`"+config.prefix+"change <type>`")]})
+
+            const newTicket = require("../core/utils/configParser").getTicketById(newtype)
+            const list = []
+            config.options.forEach((o) => list.push(o.id))
+            if (!newTicket) return bot.errorLog.invalidIdChooseFromList(list)
+
+            /**@type {String} */
+            var chName = msg.channel.name
+            const splitted = chName.split("-")
+            const prefix = splitted.shift()
+            const name = (splitted.length > 0) ? splitted.join("-") : prefix
+            
+            if (newTicket.category){
+                const parent = msg.guild.channels.cache.forEach((ch) => (ch.type == discord.ChannelType.GuildCategory) && ch.id == newTicket.category)
+                if (parent) msg.channel.setParent(parent)
+            }
+            msg.channel.setName(newTicket.channelprefix+name)
+            msg.channel.send({embeds:[bot.embeds.commands.changeEmbed(msg.author,newtype)]})
+
+            log("command","someone used the 'change' command",[{key:"user",value:msg.author.tag}])
+            log("system","ticket type changed",[{key:"user",value:msg.author.tag},{key:"ticket",value:name},{key:"newtype",value:newtype}])
+            APIEvents.onCommand("change",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        })
+        
+        
+    })
+
+    if (!DISABLE.commands.slash.change) client.on("interactionCreate",(interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "change") return
+
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
+        //interaction.deferReply()
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+            const ticketId = hiddendata.data.find(d => d.key == "type").value
+            
+            var newtype = interaction.options.getString("type",true)
+            if (!newtype) return interaction.reply({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<type>`:\n`"+config.prefix+"change <type>`")]})
+
+            const newTicket = require("../core/utils/configParser").getTicketById(newtype,true)
+            const list = []
+            config.options.forEach((o) => list.push(o.id))
+            if (!newTicket) return bot.errorLog.invalidIdChooseFromList(list)
+
+            /**@type {String} */
+            var chName = interaction.channel.name
+            const splitted = chName.split("-")
+            const prefix = splitted.shift()
+            const name = (splitted.length > 0) ? splitted.join("-") : prefix
+
+            if (newTicket.category){
+                const parent = interaction.guild.channels.cache.forEach((ch) => (ch.type == discord.ChannelType.GuildCategory) && ch.id == newTicket.category)
+                if (parent) interaction.channel.setParent(parent)
+            }
+
+            interaction.channel.setName(newTicket.channelprefix+name)
+            interaction.reply({embeds:[bot.embeds.commands.changeEmbed(interaction.user,newtype)]})
+
+            log("command","someone used the 'change' command",[{key:"user",value:interaction.user.tag}])
+            log("system","ticket type changed",[{key:"user",value:interaction.user.tag},{key:"ticket",value:name},{key:"newtype",value:newtype}])
+            APIEvents.onCommand("change",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+        })
+    })
+}

commands/help.js

@@ -19,9 +19,7 @@ module.exports = () => {
         .setTitle("❔ "+l.helpMenu.title)
 
     const header = config.system.ticket_channel ? l.helpMenu.header1.replace("{0}","<#"+config.system.ticket_channel+">") : l.helpMenu.header2
-    helpEmbed.setDescription(header+"`"+prefix+msgName+" <id>` ➜ _"+l.helpMenu.msgCmd+"_\n\n`"+prefix+"rename <name>` ➜ _"+l.helpMenu.renameCmd+"_\n`"+prefix+"close` ➜ _"+l.helpMenu.closeCmd+"_\n`"+prefix+"delete` ➜ _"+l.helpMenu.deleteCmd+"_\n`"+prefix+"reopen` ➜ _"+l.helpMenu.reopenCmd+"_\n\n`"+prefix+"add <user>` ➜ _"+l.helpMenu.addCmd+"_\n`"+prefix+"remove <user>` ➜ _"+l.helpMenu.removeCmd+"_")
+    helpEmbed.setDescription(header+"`"+prefix+msgName+" <id>` ➜ _"+l.helpMenu.msgCmd+"_\n\n`"+prefix+"rename <name>` ➜ _"+l.helpMenu.renameCmd+"_\n`"+prefix+"close` ➜ _"+l.helpMenu.closeCmd+"_\n`"+prefix+"delete` ➜ _"+l.helpMenu.deleteCmd+"_\n`"+prefix+"reopen` ➜ _"+l.helpMenu.reopenCmd+"_\n\n`"+prefix+"add <user>` ➜ _"+l.helpMenu.addCmd+"_\n`"+prefix+"remove <user>` ➜ _"+l.helpMenu.removeCmd+"_\n\n`"+prefix+"change <newtype>` ➜ _Change ticket type._")
-
-    if (config.credits) helpEmbed.setFooter({text:"Open-Ticket by DJdj Development | view on github for source code",iconURL:"https://raw.githubusercontent.com/DJj123dj/open-ticket/main/logo.png"})
 
     var otherprefix = prefix.endsWith(" ") ? prefix.substring(0,prefix.length-1) : prefix
 

config.json

@@ -6,7 +6,6 @@
     "prefix":"!ticket ",
     "languagefile":"english",
 
-    "credits":true,
     "status":{
         "enabled":true,
         "type":"PLAYING",
@@ -22,9 +21,7 @@
         "member_role":"member role (doesn't have access to tickets)",
         "closeMode":"adminonly|normal",
 
-        "enable_transcript":false,
+        "transcripts":"!!!! ALL SETTINGS FOR TRANSCRIPTS ARE LOCATED IN: transcriptconfig.json !!!!",
-        "enable_DM_transcript":false,
-        "transcript_channel":"channel id",
 
         "showSlashcmdsInHelp":false
     },
@@ -92,7 +89,7 @@
             "dropdown":false,
 
             "enableFooter":false,
-            "footer":"Open Ticket v3.1.0 - I'm a footer!",
+            "footer":"Open Ticket v3.2.1 - I'm a footer!",
 
             "enableThumbnail":false,
             "thumbnail":"https://www.example.com/catmemes/cat.png",

core/api/api.json

@@ -29,7 +29,8 @@
                 "remove":false,
                 "rename":false,
                 "claim":false,
-                "unclaim":false
+                "unclaim":false,
+                "change":false
             },
             "slash":{
                 "help":false,
@@ -42,7 +43,8 @@
                 "remove":false,
                 "rename":false,
                 "claim":false,
-                "unclaim":false
+                "unclaim":false,
+                "change":false
             }
         },
         "checkerjs":{

core/api/modules/events.js

@@ -17,6 +17,10 @@ const ticketReopenListeners = []
 const ticketAddListeners = []
 const ticketRemoveListeners = []
 
+const ticketClaimListeners = []
+const ticketUnclaimListeners = []
+const ticketChangeListeners = []
+
 
 const transcriptCreationListeners = []
 const commandListeners = []
@@ -146,6 +150,66 @@ exports.onTicketRemove = (user,editeduser,channel,guild,date,ticketdata) => {
 
 }
 
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+exports.onTicketClaim = (user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","user claimed a ticket",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketClaimListeners.forEach((func) => {
+        try {
+            func(user,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+exports.onTicketUnclaim = (user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","user unclaimed a ticket",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketUnclaimListeners.forEach((func) => {
+        try {
+            func(user,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * @param {String} newtype
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+exports.onTicketChange = (newtype,user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","user changed ticket type",[{key:"newtype",value:newtype},{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketChangeListeners.forEach((func) => {
+        try {
+            func(newtype,user,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
 /**
  * 
  * @param {discord.Message[]} messages 
@@ -165,7 +229,7 @@ exports.onTranscriptCreation = (messages,channel,guild,date) => {
 
 }
 
-/**@typedef {"help"|"message"|"close"|"delete"|"reopen"|"rename"|"add"|"remove"} OTCommandType */
+/**@typedef {"help"|"message"|"close"|"delete"|"reopen"|"rename"|"add"|"remove"|"claim"|"unclaim"|"change"} OTCommandType */
 
 /**
  * 
@@ -269,6 +333,16 @@ exports.onCommand = (type,hasPerms,user,channel,guild,date) => {
  * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
  */
 
+/**
+ * @callback TicketTypeChangeEvent
+ * @param {String} newtype
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+
 /**
  * @callback CommandEvent
  * @param {OTCommandType} type 
@@ -328,6 +402,21 @@ const onTicketRemove = (callback) => {
     ticketRemoveListeners.push(callback)
 }
 
+/**@param {TicketActionEvent} callback */
+const onTicketClaim = (callback) => {
+    ticketClaimListeners.push(callback)
+}
+
+/**@param {TicketActionEvent} callback */
+const onTicketUnclaim = (callback) => {
+    ticketUnclaimListeners.push(callback)
+}
+
+/**@param {TicketTypeChangeEvent} callback */
+const onTicketChange = (callback) => {
+    ticketChangeListeners.push(callback)
+}
+
 /**@param {TranscriptCreationEvent} callback */
 const onTranscriptCreation = (callback) => {
     transcriptCreationListeners.push(callback)
@@ -355,6 +444,9 @@ exports.events = {
     onTicketReopen,
     onTicketAdd,
     onTicketRemove,
+    onTicketClaim,
+    onTicketUnclaim,
+    onTicketChange,
     onTranscriptCreation,
     onCommand,
     onReactionRole,

core/checker.js

@@ -114,7 +114,7 @@ exports.checker = async () => {
             })
         }
     }
-    /**@param {String} value @param {"string"|"boolean"|"number"} type */
+    /**@param {String} value @param {"string"|"boolean"|"number"|"array"|"object"} type */
     const checkType = (value,type,path) => {
         if (type == "boolean"){
             if (typeof value != "boolean"){
@@ -128,6 +128,14 @@ exports.checker = async () => {
             if (typeof value != "string"){
                 createError("'"+path+"' | invalid type, this must be a string!")
             }
+        }else if (type == "array"){
+            if (!Array.isArray(value)){
+                createError("'"+path+"' | invalid type, this must be an array!")
+            }
+        }else if (type == "object"){
+            if (typeof value != "object"){
+                createError("'"+path+"' | invalid type, this must be an object!")
+            }
         }
     }
 
@@ -197,6 +205,7 @@ exports.checker = async () => {
             checkButtonColor(option.color,path+"/color")
 
             //adminroles
+            checkType(option.adminroles,"array",path+"/adminroles")
             checkDiscordArray("roleid",option.adminroles,path+"/adminroles")
             
             //channelprefix
@@ -221,14 +230,22 @@ exports.checker = async () => {
             checkType(option.ticketmessage,"string",path+"/ticketmessage")
 
             //thumbnail
-            checkType(option.thumbnail.enable,"boolean",path/"/thumbnail/enable")
+            if (option.thumbnail){
-            checkType(option.thumbnail.url,"string",path/"/thumbnail/url")
+                checkType(option.thumbnail.enable,"boolean",path+"/thumbnail/enable")
+                checkType(option.thumbnail.url,"string",path+"/thumbnail/url")
+            }else{
+                createError("'"+path+"/thumbnail' | there is no thumbnail object!")
+            }
 
             //closedCategory
-            checkType(option.closedCategory.enable,"boolean",path/"/closedCategory/enable")
+            if (option.closedCategory){
-            checkType(option.closedCategory.id,"string",path/"/closedCategory/id")
+                checkType(option.closedCategory.enable,"boolean",path/"/closedCategory/enable")
-            if (option.closedCategory.enable){
+                checkType(option.closedCategory.id,"string",path/"/closedCategory/id")
-                checkDiscord("roleid",option.closedCategory.id,path+"/closedCategory/id")
+                if (option.closedCategory.enable){
+                    checkDiscord("roleid",option.closedCategory.id,path+"/closedCategory/id")
+                }
+            }else{
+                createError("'"+path+"/closedCategory' | there is no closedCategory object!")
             }
 
         }else if (type == "website"){
@@ -368,7 +385,7 @@ exports.checker = async () => {
     //--------------------------|
     //--------------------------|
 
-    var configArray = ["main_color","server_id","auth_token","main_adminroles","prefix","languagefile","credits","status","system","options","messages"]
+    var configArray = ["main_color","server_id","auth_token","main_adminroles","prefix","languagefile","status","system","options","messages"]
     configArray.forEach((item) => {
         if (config[item] == undefined){
             throw new Error("\n\nMAIN ERROR: the item '"+item+"' doesn't exist in config.json")
@@ -380,6 +397,7 @@ exports.checker = async () => {
 
     if (!require("./api/api.json").disable.checkerjs.token) checkToken(config.auth_token)
 
+    checkType(config.main_adminroles,"array","/main_adminroles")
     checkDiscordArray("roleid",config.main_adminroles,"main_adminroles")
     checkString(config.prefix,1,15,"prefix","prefix")
     //languagefile
@@ -390,7 +408,6 @@ exports.checker = async () => {
         createError("'languagefile' | invalid language, more info in the wiki")
     }
 
-    checkType(config.credits,"boolean","credits")
     //status:
         checkType(config.status.enabled,"boolean","status/enabled")
         if (config.status.enabled){
@@ -405,29 +422,36 @@ exports.checker = async () => {
 
     
     //system:
+        //ticket channel
         if (config.system.ticket_channel){
             if (config.system.ticket_channel.length < 16 || config.system.ticket_channel.length > 20 || !/^\d+$/.test(config.system.ticket_channel)){
                 createError("'system/ticket_channel' | this channel id is invalid")
             }
         }else createWarn("'"+path+"' | you have no ticket channel selected!")
+
+        //max tickets
         checkType(config.system.max_allowed_tickets,"number","system/max_allowed_tickets")
+
+        //enableDMmessages
         checkType(config.system.enable_DM_Messages,"boolean","system/enable_DM_Messages")
+
+        //has@everyoneaccess
         checkType(config.system["has@everyoneaccess"],"boolean","system/has@everyoneaccess")
+
+        //member_role
+        checkType(config.system.member_role,"string","system/member_role")
         if (config.system.member_role != "" && config.system.member_role != " " && config.system.member_role != "false" && config.system.member_role != "null" && config.system.member_role != "0"){
             checkDiscord("roleid",config.system.member_role,"system/member_role")
         }else{
             createWarn("'system/member_role' | You don't have a member role, but it's recommended!")
         }
+
+        //closemode
         checkType(config.system.closeMode,"string","system/closeMode")
         if (!["normal","adminonly"].includes(config.system.closeMode)){
             createError("'system/closeMode' | the close mode must be adminonly or normal")
         }
 
-        checkType(config.system.enable_transcript,"boolean","system/enable_transcript")
-        checkType(config.system.enable_DM_transcript,"boolean","system/enable_DM_transcript")
-        if (config.system.enable_transcript){
-            checkDiscord("channelid",config.system.transcript_channel,"system/transcript_channel")
-        }
         checkType(config.system.showSlashcmdsInHelp,"boolean","system/showSlashcmdsInHelp")
 
     //options
@@ -442,29 +466,6 @@ exports.checker = async () => {
     })
 
 
-    //discord check
-    /**
-    const discord = require("discord.js")
-    const {GatewayIntentBits,Partials} = discord
-    const client = new discord.Client({
-        intents:[
-            GatewayIntentBits.DirectMessages,
-            GatewayIntentBits.GuildInvites,
-            GatewayIntentBits.GuildMembers,
-            GatewayIntentBits.GuildMessages,
-            GatewayIntentBits.Guilds,
-            GatewayIntentBits.MessageContent
-        ],
-        partials:[Partials.Channel,Partials.Message]
-    })
-    await client.guilds.fetch()
-    if (!client.guilds.cache.find(g => g.id == config.server_id)){
-        createError("'server_id' | i'm not in a server with this id!")
-    }
-    */
-
-    
-
     //the end
     if (errorList.length > 0 || warnList.length > 0){
         console.log("REPORT:\n===========================")

core/interactionHandlers/buttons/close.js

@@ -25,16 +25,26 @@ exports.closeCommandRow = new arb()
     )
     .addComponents(
         new button()
-        .setCustomId("OTsendTranscript")
+        .setCustomId("OTreopenTicket")
         .setDisabled(false)
-        .setStyle(bs.Secondary)
+        .setStyle(bs.Success)
-        .setLabel(l.buttons.sendTranscript)
+        .setLabel(l.buttons.reopen)
-        .setEmoji("📄")
+        .setEmoji("✔")
+    )
+
+exports.closeCommandRowDisabled = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket1")
+        .setDisabled(true)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
     )
     .addComponents(
         new button()
         .setCustomId("OTreopenTicket")
-        .setDisabled(false)
+        .setDisabled(true)
         .setStyle(bs.Success)
         .setLabel(l.buttons.reopen)
         .setEmoji("✔")

core/interactionHandlers/embeds/commands.js

@@ -117,23 +117,13 @@ exports.renameEmbed = (renamer,newname) => {
 
 /**
  * 
- * @param {Boolean} done 
+ * @param {discord.User} changer 
- * @param {discord.TextChannel} channel
+ * @param {String} newtype
- * @param {discord.User} author
  * @returns {discord.EmbedBuilder}
  */
- exports.sendTranscriptEmbed = (done,channel,author) => {
+exports.changeEmbed = (changer,newtype) => {
-    if (done){
+    return new embed()
-        return new embed()
+        .setTitle("🔄 "+l.commands.changeTitle.replace("{0}",newtype))
-            .setTitle("📄 "+l.messages.hereIsTheTranscript)
+        .setColor(mc)
-            .setColor(mc)
+        .setFooter({text:changer.tag,iconURL:changer.displayAvatarURL()})
-            .setDescription("Ticket: "+channel.name)
-            .setFooter({text:author.tag,iconURL:author.displayAvatarURL()})
-    }else{
-        return new embed()
-            .setTitle("📄 "+l.messages.hereIsTheTranscript)
-            .setColor(mc)
-            .setDescription("Loading...")
-            .setFooter({text:author.tag,iconURL:author.displayAvatarURL()})
-    }
 }

core/interactionHandlers/handlers/accepted/deleting.js

@@ -50,8 +50,8 @@ module.exports = () => {
             }
         })
 
-        interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
         await interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
+        await interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
         await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete",false,true)
         deleteTicketButtonChecker = false
     })
@@ -90,8 +90,10 @@ module.exports = () => {
             }
         })
 
-        interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
+        await interaction.message.edit({components:[bot.buttons.close.closeCommandRowDisabled]})
-        await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"deletenotranscript",false,true)
+        await interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
+        await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete",false,true)
         deleteTicketButtonChecker1 = false
+
     })
 }

core/interactionHandlers/handlers/handlers.js

@@ -1,6 +1,5 @@
 module.exports = () => {
     require("./firstmsg")()
-    require("./sendTranscript")()
     require("./verifyBars")()
 
     //accepted

core/interactionHandlers/handlers/sendTranscript.js

@@ -1,46 +0,0 @@
-const discord = require('discord.js')
-const bot = require('../../../index')
-const client = bot.client
-const config = bot.config
-const l = bot.language
-const log = bot.errorLog.log
-
-const storage = bot.storage
-const hiddendata = bot.hiddenData
-const embed = discord.EmbedBuilder
-const mc = config.main_color
-
-const button = discord.ButtonBuilder
-const arb = discord.ActionRowBuilder
-const bs = discord.ButtonStyle
-
-
-module.exports = () => {
-    client.on("interactionCreate",async (interaction) => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "OTsendTranscript") return
-
-        try {
-            interaction.deferUpdate()
-        } catch{}
-        const tsmsg = await interaction.channel.send({embeds:[bot.embeds.commands.sendTranscriptEmbed(false,interaction.channel,interaction.user)]})
-
-        const channelmessages = await interaction.channel.messages.fetch()
-
-        channelmessages.sweep((msgSweep) => {
-            return msgSweep.author.id == client.user.id
-        })
-
-        var fileattachment = await require("../../transcript").createTranscript(channelmessages,interaction.channel)
-
-        if (fileattachment == false){
-            log("system","internal error: transcript is not created!")
-            tsmsg.edit({embeds:[bot.errorLog.serverError(l.errors.somethingWentWrongTranscript)]})
-            return
-        }
-
-        try {
-        tsmsg.edit({embeds:[bot.embeds.commands.sendTranscriptEmbed(true,interaction.channel,interaction.user)],files:[fileattachment]})
-        }catch{}
-    })
-}

core/languageManager.js

@@ -16,6 +16,7 @@ else if (config.languagefile.startsWith("arabic")) localLanguage = require("../l
 else if (config.languagefile.startsWith("spanish")) localLanguage = require("../language/spanish.json")
 else if (config.languagefile.startsWith("portuguese")) localLanguage = require("../language/portuguese.json")
 else if (config.languagefile.startsWith("italian")) localLanguage = require("../language/italian.json")
+else if (config.languagefile.startsWith("danish")) localLanguage = require("../language/danish.json")
 
 
 const errorLog = async () => {

core/slashSystem/slashEnable.js

@@ -32,8 +32,8 @@ module.exports = async () => {
     //process.stdout.write("[status] there are "+chalk.blue("0 out of 10")+" commands ready! (this can take up to 40 seconds)")
     setInterval(() => {
         process.stdout.cursorTo(0)
-        process.stdout.write("[status] there are "+chalk.blue(readystats+" out of 12")+" commands ready! (this can take up to 40 seconds)")
+        process.stdout.write("[status] there are "+chalk.blue(readystats+" out of 13")+" commands ready! (this can take up to 40 seconds)")
-        if (readystats >= 12){
+        if (readystats >= 13){
             const fs = require("fs")
             fs.writeFileSync("./storage/slashcmdEnabled.txt","true")
             console.log(chalk.green("\nready!"))
@@ -245,4 +245,23 @@ module.exports = async () => {
         readystats++
     })
 
+    //category
+    client.application.commands.create({
+        name:"change",
+        description:"Change ticket type.",
+        defaultPermission:true,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.String,
+                name:"type",
+                description:"The new ticket type.",
+                required:true,
+                choices:choices
+            }
+        ]
+    },sid).then(() => {
+        readystats++
+    })
+
 }

core/ticketActions/ticketCloser.js

@@ -49,7 +49,7 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
     var enableTranscript = true
     var deleteRequired = false
 
-    if (mode == "delete"){
+    if (mode == "delete" || mode == "deletenotranscript"){
         //delete
         //check perms
         if (!guild) return
@@ -88,12 +88,6 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
 
             if (!id) return false
 
-            try{
-                if (config.system.enable_DM_Messages){
-                    member.send({embeds:[bot.errorLog.custom(l.messages.deletedTicketDmTitle,l.messages.deletedTicketDmDescription,":ticket:",config.main_color)]})
-                }
-            }
-            catch{log("system","can't send DM to member, member doesn't allow dm's")}
         })
 
     }else if (mode == "close"){
@@ -140,10 +134,21 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
             }
         })
 
+        //ticketinfo error
+        const ticketInfoError = bot.errorLog.serverError("Unable to detect ticket information.\n*(First message that this bot sends)*\n\n__**Possible reasons:**__\n- you unpinned the first message\n- the first message is deleted\n- it has been unpinned & repinned after another message has been pinned.\n\n__**Possible solutions:**__\n- unpin all messages in this channel & repin the first message that this bot sent.\nIf this doesn't work, just delete the ticket manually!")
+
         //add ticket adminroles
         await channel.messages.fetchPinned().then(msglist => {
             var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id){
+                var firstmsg = msglist.find((m => m.author.id == client.user.id))
+                if (firstmsg == undefined || firstmsg.author.id != client.user.id){
+                    return channel.send({embeds:[ticketInfoError]})
+                }
+            }
+            
+            if (firstmsg.embeds.length < 1 || !firstmsg.embeds[0].description.includes("OTDATA")) return channel.send({embeds:[ticketInfoError]})
+
             const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
             const ticketId = hiddendata.data.find(d => d.key == "type").value
             const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
@@ -196,14 +201,6 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
                     .setLabel(l.buttons.delete)
                     .setEmoji("✖️")
                 )
-                .addComponents(
-                    new discord.ButtonBuilder()
-                    .setCustomId("OTsendTranscript")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Secondary)
-                    .setLabel(l.buttons.sendTranscript)
-                    .setEmoji("📄")
-                )
                 .addComponents(
                     new discord.ButtonBuilder()
                     .setCustomId("OTreopenTicket")
@@ -237,117 +234,26 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
 
             if (!id) return false
 
-            try{
-                if (config.system.enable_DM_Messages){
-                    member.send({embeds:[bot.errorLog.custom(l.messages.closedTicketDmTitle,l.messages.closedTicketDmDescription+"\n\n**reason:** "+newReason,":ticket:",config.main_color)]})
-                }
-            }
-            catch{log("system","can't send DM to member, member doesn't allow dm's")}
         })
 
 
-    }else if (mode == "deletenotranscript"){
-        //delete with no transcript
-        //check perms
-        if (!guild) return
-        if (!permsChecker.command(user.id,guild.id)){
-            permsChecker.sendUserNoPerms(user)
-            return
-        }
-
-        //start delete proccess
-        enableTranscript = false
-        deleteRequired = true
-        if (!nomessage){
-            await channel.send({content:"**"+l.messages.gettingdeleted+"**"})
-        }
-        log("system","deleted a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
-
-        if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
-
-        //getID & send DM & send api event
-        await channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
-            const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
-
-            require("../api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})
-
-            const id = hiddendata.data.find(d => d.key == "openerid").value
-
-            if (!id) return false
-
-            try{
-                if (config.system.enable_DM_Messages){
-                    member.send({embeds:[bot.errorLog.custom(l.messages.deletedTicketDmTitle,l.messages.deletedTicketDmDescription,":ticket:",config.main_color)]})
-                }
-            }
-            catch{log("system","can't send DM to member, member doesn't allow dm's")}
-        })
     }
 
 
     const transcriptHandler = async () => {
-        if (enableTranscript == true && mode != "deletenotranscript"){
+        if (!bot.tsconfig.sendTranscripts.enableChannel && !bot.tsconfig.sendTranscripts.enableDM) return false
-            //transcript messages
-            const transcriptReason = (mode == "close") ? "**"+l.messages.reason+":** "+newReason : "**"+l.messages.reason+":** "+l.messages.none
-            const closedByPrefix = (mode.startsWith("delete")) ? l.messages.deletedby : l.messages.closedby
 
-            if (config.system.enable_transcript || config.system.enable_DM_transcript){
+        const APIEvents = require("../api/modules/events")
-                const channelmessages = await channel.messages.fetch({cache:true})
+        const messages = await channel.messages.fetch({cache:true})
-                //remove ot bot from transcript
+        await require("../transcriptSystem/manager")(messages,guild,channel,user,reason)
-                channelmessages.sweep((msgSweep) => {return msgSweep.author.id == client.user.id})
+        APIEvents.onTranscriptCreation(messages,channel,guild,new Date())
-
-                var fileattachment = await require("../transcript").createTranscript(channelmessages,channel)
-
-                if (fileattachment == false){log("system","internal error: transcript is not created!");return}
-            }
-                        
-            if (config.system.enable_transcript && !require("../api/api.json").disable.transcripts.server){
-                const transcriptEmbed = new discord.EmbedBuilder()
-                    .setColor(config.main_color)
-                    .setTitle("📄 "+l.messages.newTranscriptTitle)
-                    .setDescription(transcriptReason)
-                    .setFooter({text:closedByPrefix+": "+user.tag+" | ticket: "+channelname,iconURL:user.displayAvatarURL()})
-                
-                guild.channels.cache.find(c => c.id == config.system.transcript_channel).send({
-                    embeds:[transcriptEmbed],
-                    files:[fileattachment]
-                })
-            }
-
-            if (config.system.enable_DM_transcript && !require("../api/api.json").disable.transcripts.dm){
-                const transcriptEmbed = new discord.EmbedBuilder()
-                    .setColor(config.main_color)
-                    .setTitle("📄 "+l.messages.newTranscriptTitle)
-                    .setDescription(transcriptReason)
-                    .setFooter({text:closedByPrefix+": "+user.tag+" | ticket: "+channelname,iconURL:user.displayAvatarURL()})
-                
-                    if (!isDatabaseError) ticketOpener.send({
-                    embeds:[transcriptEmbed],
-                    files:[fileattachment]
-                })
-            }
-        }
     }
     const deleteHandler = async () => {
         if (deleteRequired){
-            //const timer = () => {return new Promise((resolve,reject) => {
-            //    setTimeout(() => {resolve(true)},7000)
-            //})}
-            //await timer()
-
             pendingDelete.shift()
-                await channel.delete()
+            await channel.delete()
-
-            //setTimeout(async () => {
-            //    pendingDelete.shift()
-            //    await channel.delete()
-            //},6000)
         }
     }
-    await transcriptHandler()
+    if (mode == "delete" || mode == "deletenotranscript") await transcriptHandler()
     deleteHandler()
 }

core/ticketActions/ticketOpener.js

@@ -66,7 +66,7 @@ module.exports = () => {
             if (storage.get("ticketStorage",interaction.member.id) == null || storage.get("ticketStorage",interaction.member.id) == "false"|| Number(storage.get("ticketStorage",interaction.member.id)) < config.system.max_allowed_tickets){
 
                 try{
-                    if (config.system.enable_DM_Messages){
+                    if (currentTicketOptions.enableDmOnOpen){
                         interaction.member.send({embeds:[bot.errorLog.custom(l.messages.newTicketDmTitle,currentTicketOptions.message,":ticket:",config.main_color)]})
                     }
                 }
@@ -156,12 +156,13 @@ module.exports = () => {
                 if (config.system.member_role != "" && config.system.member_role != " " && config.system.member_role != "false" && config.system.member_role != "null" && config.system.member_role != "0"){
                     try {
                         const userrole = guild.roles.cache.find(r => r.id == config.system.member_role)
-                        if (!userrole) return
+                        if (userrole){
-                        permissionsArray.push({
+                            permissionsArray.push({
-                            id:userrole,
+                                id:userrole,
-                            type:"role",
+                                type:"role",
-                            deny:[pfb.ViewChannel]
+                                deny:[pfb.ViewChannel]
-                        })
+                            })
+                        }
                     }catch{
                         log("system","invalid role! At 'config.json => system/member_role")
                     }

core/transcript.js

@@ -1,75 +0,0 @@
-const discord = require('discord.js')
-const bot = require('../index')
-const client = bot.client
-const config = bot.config
-const l = bot.language
-
-/** @param {discord.TextBasedChannel} channel @returns {Promise<{ticketname:String,ticketopener:{discordjsuser:discord.User,name:String,id:String}>} */
-const getUserInfo = (channel) => {
-    return new Promise((promiseresolve,reject) => {
-        //getID
-        var result = {
-            ticketopener:{
-                discordjsuser:"",
-                id:"/",
-                name:"/"
-            },
-            ticketname:"/"
-        }
-        channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type")
-
-            const id = hiddendata.data.find(d => d.key == "openerid").value
-
-            result.ticketopener.id = id
-
-            const ticketopener = client.users.cache.find(u => u.id == id)
-            const name = ticketopener.tag
-
-            const channelname = channel.name
-
-            promiseresolve({ticketname:channelname,ticketopener:{discordjsuser:ticketopener,name:name,id:id}})
-        })
-    })
-}
-
-/**
- * 
- * @param {discord.Message[]} messagecollection 
- * @param {discord.Channel} channel 
- * @returns new `discord.attachmentBuilder`
- */
-
-exports.createTranscript = async (messagecollection,channel) => {
-    const ticketuserdata = await getUserInfo(channel)
-
-    require("./api/modules/events").onTranscriptCreation(messagecollection,channel,channel.guild,new Date())
-    try {
-        const cd = new Date()
-        const months = ["January","February","March","April","May","June","July","August","September","October","November","December"]
-        const dateString = cd.getDate()+" "+months[cd.getMonth()-1]+" "+cd.getFullYear()+" - "+cd.getHours()+":"+cd.getMinutes()+":"+cd.getSeconds()
-        const filearray = ["open ticket transcript:\ntranscript creation: "+dateString+"\nticket name: "+ticketuserdata.ticketname+"\nticket opener: "+ticketuserdata.ticketopener.name,"\nTRANSCRIPT START:"]
-
-        messagecollection.reverse()
-
-        messagecollection.forEach((msg) => {
-            const timestamp = new Date(msg.createdTimestamp)
-
-            if (msg.content){var content = msg.content}else{var content = "*empty message*"}
-
-            const msgstats = "files: "+msg.attachments.size+", embeds: "+msg.embeds.length
-            filearray.push("["+timestamp.getDate()+"/"+timestamp.getMonth()+"/"+timestamp.getFullYear()+", "+timestamp.getHours()+":"+timestamp.getMinutes()+":"+timestamp.getSeconds()+"|"+msg.author.tag+"] ["+msgstats+"]\n"+content+"\n")
-        })
-
-        if (filearray.length < 2) filearray.push("transcript is empty")
-        const filestring = filearray.join("\n")
-        const filebuff = Buffer.from(filestring,"utf-8")
-        return new discord.AttachmentBuilder(filebuff,{name:"transcript_"+ticketuserdata.ticketname+".txt",description:"An Open Ticket transcript"})
-    }catch(err){
-        console.log("[error] "+err)
-        return false
-    }
-}

core/transcriptSystem/communication/compileJson.js

@@ -0,0 +1,119 @@
+const discord = require('discord.js')
+
+const bot = require("../../../index")
+const tsconfig = bot.tsconfig
+const tsembeds = require("../embeds")
+const tsdb = require("../tsdb")
+
+const otversion = require("../../../package.json").version
+const version = require("../info.json").version
+
+/**@typedef {{style:{enableCustomBackground:Boolean, backgroundModus:"color"|"image", backgroundData:String, titleColor:String}, bot:{name:String, id:Number, pfp:String}, ticket:{creatorname:String, creatorid:Number, closedtime:Number, openedtime:Number}}} OThtsDataOption */
+
+
+/**
+ * 
+ * @param {discord.Guild} guild 
+ * @param {discord.Channel} channel 
+ * @param {discord.User} user 
+ * @param {discord.Message[]} messagesInv
+ * @param {OThtsDataOption} data 
+ */
+exports.compile = (guild,channel,user,messagesInv,data) => {
+    const messages = messagesInv.reverse()
+    var invisibleMessages = 0
+    
+    const rawfiles = messages.filter((m) => Array.from(m.attachments).length > 0)
+    var fileAmount = 0
+    rawfiles.forEach((msg) => {
+        fileAmount = fileAmount + Array.from(msg.attachments).length
+    })
+
+    const messagesArray = []
+    messages.forEach((msg) => {
+        if (msg.content || msg.embeds.length > 0 || msg.attachments.toJSON().length > 0){
+
+            const embedArray = []
+            const fileArray = []
+
+            msg.attachments.forEach((file) => {
+                fileArray.push({
+                    name:file.name,
+                    type:file.contentType,
+                    size:file.size.toString()+" bytes",
+                    url:file.url
+                })
+            })
+
+            msg.embeds.forEach((embed) => {
+                if (embed.description){
+                    var desc = bot.hiddenData.removeHiddenData(embed.description).description
+                }else{var desc = false}
+
+                embedArray.push({
+                    title:embed.title || false,
+                    description:desc,
+                    authorimg:((embed.author && embed.author.iconURL) ? embed.author.iconURL : false),
+                    authortext:(embed.author ? embed.author.name : false),
+                    footerimg:((embed.footer && embed.footer.iconURL) ? embed.footer.iconURL : false),
+                    footertext:(embed.footer ? embed.footer.text : false),
+                    color:embed.hexColor,
+                    image:((embed.image && embed.image.url) ? embed.image.url : false),
+                    thumbnail:((embed.thumbnail && embed.thumbnail.url) ? embed.thumbnail.url : false),
+                    url:(embed.url ? embed.url : false)
+                })
+            })
+
+
+            messagesArray.push({
+                author:{
+                    name:msg.author.tag,
+                    id:Number(msg.author.id),
+                    color:msg.member.displayHexColor || "#ffffff",
+                    pfp:msg.author.displayAvatarURL()
+                },
+                content:msg.content || "",
+                timestamp:msg.createdTimestamp,
+                embeds:embedArray,
+                files:fileArray
+            })
+        }else {invisibleMessages++}
+    })
+
+    const result = {
+        version,otversion,
+        style:{
+            backgroundData:data.style.backgroundData || "",
+            backgroundModus:data.style.backgroundModus || "",
+            enableCustomBackground:data.style.enableCustomBackground || false,
+            titleColor:data.style.titleColor || "#F8BA00"
+        },
+        bot:{
+            name:data.bot.name || "Open Ticket",
+            id:Number(data.bot.id) || 0,
+            pfp:data.bot.pfp || "dj-dj.be/wp-content/uploads/2022/07/profielfoto-blauw-wit.png?size=128"
+        },
+        ticket:{
+            name:channel.name,
+            id:Number(channel.id),
+
+            guildname:guild.name,
+            guildid:Number(guild.id),
+
+            creatorname:data.ticket.creatorname,
+            creatorid:Number(data.ticket.creatorid),
+            closedbyname:user.tag,
+            closedbyid:Number(user.id),
+
+            closedtime:data.ticket.closedtime,
+            openedtime:data.ticket.openedtime,
+            
+            messages:Array.from(messages).length-invisibleMessages,
+            files:fileAmount
+        },
+        messages:messagesArray
+    }
+
+
+    return result
+}

core/transcriptSystem/communication/index.js

@@ -0,0 +1,29 @@
+const axios = require("axios").default
+const discord = require('discord.js')
+
+const bot = require("../../../index")
+const tsconfig = bot.tsconfig
+const tsembeds = require("../embeds")
+const tsdb = require("../tsdb")
+
+/**@typedef {{status:"success"|"error", id:String, time:Number, estimated:{lastdump: Number, processtime:Number}, transcriptstatus:{value:2, data:{fetchedmsgs:true, uploaded:true, inqueue:true, processed:false, waiting:false, available:false}}}} OTuploadResponse */
+
+/**
+ * @param {Object} json
+ * @returns {Promise<OTuploadResponse|false>}
+ */
+exports.upload = async (json) => {
+    return new Promise(async (resolve,reject) => {
+        const data = encodeURIComponent(JSON.stringify(json))
+
+        try {
+        const res = await axios.get("https://api.transcripts.dj-dj.be/upload?auth=openticketTRANSCRIPT1234&version=1.0.0&data="+data)
+        if (res.status != 200) resolve(false)
+
+        resolve(res.data)
+        }catch{
+            console.log("failed transcript upload!") 
+            resolve(false)
+        }
+    })
+}

core/transcriptSystem/communication/template.json

@@ -0,0 +1,67 @@
+{
+    "version":"1.0.0",
+    "otversion":"3.2.1",
+    "style":{
+        "enableCustomBackground":false,
+        "backgroundModus":"color OR image",
+        "backgroundData":"#ffffff OR https://www.example.com/image.png",
+        "titleColor":"#ffffff"
+    },
+    "bot":{
+        "name":"DJdj Support Bot",
+        "id":12345678910,
+        "pfp":"https://www.example.com/image.png"
+    },
+    "ticket":{
+        "name":"support-DJj123dj",
+        "id":12345678910,
+
+        "guildname":"DJdj Development",
+        "guildid":12345678910,
+
+        "creatorname":"DJj123dj#1706",
+        "creatorid":12345678910,
+        "closedbyname":"DJj123dj#1706",
+        "closedbyid":12345678910,
+
+        "closedtime":12345678910,
+        "openedtime":12345678910,
+
+        "messages":1,
+        "files":1
+    },
+    "messages":[
+        {
+            "author":{
+                "name":"DJj123dj#1706",
+                "id":12345678910,
+                "color":"#ffffff",
+                "pfp":"https://www.example.com/image.png"
+            },
+            "content":"string or FALSE",
+            "timestamp":12345678910,
+            "embeds":[
+                {
+                    "title":"string or FALSE",
+                    "description":"string or FALSE",
+                    "authorimg":"https://www.example.com/image.png or FALSE",
+                    "authortext":"string or FALSE",
+                    "footerimg":"https://www.example.com/image.png or FALSE",
+                    "footertext":"string or FALSE",
+                    "color":"#ffffff",
+                    "image":"https://www.example.com/image.png or FALSE",
+                    "thumbnail":"https://www.example.com/image.png or FALSE",
+                    "url":"https://www.example.com/image.png or FALSE"
+                }
+            ],
+            "files":[
+                {
+                    "name":"image.png",
+                    "type":"PNG",
+                    "size":"1MB",
+                    "url":"https://www.example.com/image.png"
+                }
+            ]
+        }
+    ]
+}

core/transcriptSystem/embeds.js

@@ -0,0 +1,78 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+const tsconfig = bot.tsconfig
+
+/**
+ * 
+ * @param {String} name 
+ * @param {String} id 
+ * @param {Number} rawprocesstime milliseconds
+ * @param {discord.User} user 
+ */
+exports.beingprocessed = (name,id,rawprocesstime,user) => {
+
+    const newtime = rawprocesstime
+
+    const processtime = "<t:"+newtime.getTime().toString().substring(0,newtime.getTime().toString().length-3)+":R>"
+
+    const embed = new discord.EmbedBuilder()
+        .setTitle("🧾 "+l.transcripts.title)
+        .setColor(config.main_color)
+        .setAuthor({name:user.tag,iconURL:user.displayAvatarURL()})
+        .setFooter({text:name})
+
+        .setDescription("`"+l.transcripts.processed+"...`\n"+l.transcripts.wait+"\n\n"+l.transcripts.estimated+": "+processtime)
+
+    return embed
+}
+
+
+/**
+ * 
+ * @param {String} name 
+ * @param {String} id 
+ * @param {String} url
+ * @param {discord.User} user 
+ */
+exports.tsready = (name,id,url,user) => {
+    const embed = new discord.EmbedBuilder()
+        .setTitle("🧾 "+l.transcripts.title)
+        .setColor(config.main_color)
+        .setAuthor({name:user.tag,iconURL:user.displayAvatarURL()})
+        .setFooter({text:name})
+
+        if (url){
+            embed.setURL(url)
+            embed.setDescription("\n["+l.transcripts.available+"]("+url+")\n")
+        }else{
+            embed.setDescription("\n"+l.transcripts.available+"\n")   
+        }
+
+    return embed
+}
+
+/**
+ * 
+ * @param {String} name 
+ * @param {String} id 
+ * @param {discord.User} user 
+ * @param {undefined|String} err
+ */
+exports.tserror = (name,id,user,err) => {
+    const embed = new discord.EmbedBuilder()
+        .setTitle("❌ "+l.transcripts.title)
+        .setColor(discord.Colors.Red)
+        .setAuthor({name:user.tag,iconURL:user.displayAvatarURL()})
+        .setFooter({text:name})
+
+        const errDesc = (typeof err == "string") ? "\n"+err : ""
+
+        embed.setDescription("Something went wrong while creating the HTML transcript.\n\n[possible reasons](https://docs.openticket.dj-dj.be/the-system/transcripts/transcript-errors)"+errDesc)
+    
+    return embed
+}

core/transcriptSystem/info.json

@@ -0,0 +1,3 @@
+{
+    "version":"1.0.0"
+}

core/transcriptSystem/manager.js

@@ -0,0 +1,152 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+
+const tsconfig = bot.tsconfig
+const tsembeds = require("./embeds")
+const tsdb = require("./tsdb")
+
+
+const checkAvailability = async () => {
+    if (process.argv.some((v) => v == "--tsoffline")) return true
+    const axios = require("axios").default
+    const res = await axios.get("https://transcripts.dj-dj.be/status.txt")
+    if (!res || !(res.status == 200) || !res.data) return false
+
+    if ((res.data == "online") || (res.data == "1") || (res.data == "true")) return true
+    else return false
+}
+
+/**
+ * 
+ * @param {discord.Message[]} messages 
+ * @param {discord.Guild} guild 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.User} user 
+ * @param {String|false} reason 
+ */
+module.exports = async (messages,guild,channel,user,reason) => {
+    require("../api/modules/events").onTranscriptCreation(messages,channel,guild,new Date())
+    const msglist = await channel.messages.fetchPinned()
+
+    const chName = channel.name
+    const chId = channel.id
+    
+    /**@param {discord.Collection<string, discord.Message<true>>} msglist*/
+    const asyncmanager = async (msglist) => {
+        var firstmsg = msglist.last()
+
+        if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
+        const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
+        const ticketId = hiddendata.data.find(d => d.key == "type")
+
+        const id = hiddendata.data.find(d => d.key == "openerid").value
+        const opentime = new Date(Number(hiddendata.data.find(d => d.key == "createdms").value))
+
+        const ticketopener = client.users.cache.find(u => u.id == id)
+        
+        if (tsconfig.sendTranscripts.useHTMLtranscripts){
+            const JSONDATA = require("./communication/compileJson").compile(guild,channel,user,messages,{
+                style:{
+                    titleColor:tsconfig.style.titleColor,
+                    enableCustomBackground:tsconfig.style.background.enableCustomBackground,
+                    backgroundModus:tsconfig.style.background.backgroundModus,
+                    backgroundData:tsconfig.style.background.backgroundData
+                },
+                bot:{
+                    name:client.user.username,
+                    id:client.user.id,
+                    pfp:client.user.displayAvatarURL()
+                },
+                ticket:{
+                    creatorid:ticketopener.id,
+                    creatorname:ticketopener.tag,
+                    openedtime:opentime.getTime(),
+                    closedtime:new Date().getTime()
+                }
+            })
+
+            if (!await checkAvailability()){
+                const attachment = await require("./oldTranscript").createTranscript(messages,channel)
+                const errembed = tsembeds.tserror(chName,chId,user)
+
+                if (tsconfig.sendTranscripts.enableChannel){
+                    /**@type {discord.TextChannel|undefined} */
+                    const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
+            
+                    if (!tc) return
+                    tc.send({embeds:[errembed],files:[attachment]})
+                }
+                return
+            }
+
+            const TSdata = await require("./communication/index").upload(JSONDATA)
+            if (!TSdata) return false
+
+            if (TSdata.status == "success"){
+                const url = "https://transcripts.dj-dj.be/t/"+TSdata.time+"_"+TSdata.id+".html"
+
+                //calculate estimated time
+                const lastDumpTime = (new Date(TSdata.estimated.lastdump).getTime())
+                const dumpLoopTime = 15000
+                const nextDump = new Date(lastDumpTime+dumpLoopTime)
+                const processtime = TSdata.estimated.processtime+6000 //6sec extra time for overflow
+
+                const finaltime = new Date(nextDump.getTime()+processtime)
+                const duration = finaltime.getTime()-new Date().getTime()
+
+                //waiting
+                if (tsconfig.sendTranscripts.enableChannel){
+                    /**@type {discord.TextChannel|undefined} */
+                    const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
+            
+                    if (!tc) return
+                    const embed = tsembeds.beingprocessed(chName,chId,finaltime,user)
+                    var msg = await tc.send({embeds:[embed]})
+                }else {var msg = false}
+
+                //ready
+                setTimeout(() => {
+                    if (msg){
+                        msg.edit({embeds:[tsembeds.tsready(chName,chId,url,user)]})
+                    }
+
+                    if (tsconfig.sendTranscripts.enableDM){
+                        if (!user) return
+                        const embed = tsembeds.tsready(chName,chId,url,user)
+                        try {
+                            user.send({embeds:[embed]})
+                        }catch{}
+                    }
+                },duration)
+            }else{
+                const attachment = await require("./oldTranscript").createTranscript(messages,channel)
+                const errembed = tsembeds.tserror(chName,chId,user,"`error type: transcript API error`")
+
+                if (tsconfig.sendTranscripts.enableChannel){
+                    /**@type {discord.TextChannel|undefined} */
+                    const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
+            
+                    if (!tc) return
+                    tc.send({embeds:[errembed],files:[attachment]})
+                }
+            }
+        }else{
+            const attachment = await require("./oldTranscript").createTranscript(messages,channel)
+            const embed = tsembeds.tsready(chName,chId,false,user)
+
+            if (tsconfig.sendTranscripts.enableChannel){
+                /**@type {discord.TextChannel|undefined} */
+                const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
+        
+                if (!tc) return
+                tc.send({embeds:[embed],files:[attachment]})
+            }
+        }
+    }
+    asyncmanager(msglist)
+}

core/transcriptSystem/oldTranscript.js

@@ -0,0 +1,47 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+
+/**
+ * 
+ * @param {discord.Message[]} messagecollection 
+ * @param {discord.TextChannel} channel
+ * @param {Boolean} backup
+ * @returns new `discord.attachmentBuilder`
+ */
+
+exports.createTranscript = async (messagecollection,channel,backup) => {
+    try {
+        const cd = new Date()
+        const months = ["January","February","March","April","May","June","July","August","September","October","November","December"]
+        const dateString = cd.getDate()+" "+months[cd.getMonth()-1]+" "+cd.getFullYear()+" - "+cd.getHours()+":"+cd.getMinutes()+":"+cd.getSeconds()
+        let backuptitle = backup ? "BACKUP " : ""
+        let backupfilename = backup ? "backup" : ""
+        const filearray = [backuptitle+"TRANSCRIPT:\n"]
+
+        messagecollection.reverse()
+
+        messagecollection.forEach((msg) => {
+            const timestamp = new Date(msg.createdTimestamp)
+
+            if (msg.content){var content = msg.content}else{var content = "*empty message*"}
+            const fileurls = []
+            const rawfiles = Array.from(msg.attachments)
+            rawfiles.forEach((file) => {
+                fileurls.push("attachment: "+file[1].url)
+            })
+            const filestring = fileurls.length > 0 ? fileurls.join("\n")+"\n" : ""
+            const msgstats = "files: "+msg.attachments.size+", embeds: "+msg.embeds.length
+            filearray.push("["+timestamp.getDate()+"/"+timestamp.getMonth()+"/"+timestamp.getFullYear()+", "+timestamp.getHours()+":"+timestamp.getMinutes()+":"+timestamp.getSeconds()+"|"+msg.author.tag+"] ["+msgstats+"]\n"+content+"\n"+filestring)
+        })
+
+        if (filearray.length < 2) filearray.push("transcript is empty")
+        const filestring = filearray.join("\n")
+        const filebuff = Buffer.from(filestring,"utf-8")
+        return new discord.AttachmentBuilder(filebuff,{name:backupfilename+"transcript.txt",description:"Open Ticket transcript"})
+    }catch{
+        return false
+    }
+}

core/transcriptSystem/tsdb.js

@@ -0,0 +1,71 @@
+const fs = require("fs")
+const location = "./storage/tsdatabase.json"
+
+
+/**@returns {[{category:String, key:String, value:String}]}*/
+function getData(){
+    if (fs.existsSync(location)){
+        return JSON.parse(fs.readFileSync(location).toString())
+    }else{
+        fs.writeFileSync(location,"[]")
+        return []
+    }
+}
+/**@param {[{category:String, key:String, value:String}]} data*/
+function setData(data){
+    fs.writeFileSync(location,JSON.stringify(data,null,"\t"))
+}
+
+exports.set = (category,key,value) => {
+        const currentData = getData()
+        const exists = currentData.find((d) => (d.category == category) && (d.key == key)) ? true : false
+        var newData = []
+        if (exists){
+            currentData.forEach((d,i) => {
+                if (d.category == category && d.key == key){
+                    newData.push({category,key,value})
+                }else{
+                    newData.push(d)
+                }
+            })
+        }else{
+            currentData.push({category,key,value})
+            newData = currentData
+        }
+
+        setData(newData)
+        return exists
+}
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @returns {String|false}
+ */
+exports.get = (category,key) => {
+    const currentData = getData()
+    const tempresult = currentData.find((d) => (d.category == category) && (d.key == key))
+    const result = tempresult ? tempresult.value : false
+    return result
+}
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @param {String} value 
+ */
+exports.delete = (category,key) => {
+    const currentData = getData()
+    const exists = currentData.find((d) => (d.category == category) && (d.key == key)) ? true : false
+    var newData = []
+    if (exists){
+        currentData.forEach((d,i) => {
+            if (!(d.category == category && d.key == key)){
+                newData.push(d)
+            }
+        })
+    }else{
+        newData = currentData
+    }
+
+    setData(newData)
+    return exists
+}

core/utils/getEmbed.js

@@ -35,7 +35,10 @@ exports.createEmbed = (id) => {
     const embed = new discord.EmbedBuilder()
         .setTitle(data.name)
     if (data.enableFooter) embed.setFooter({text:data.footer})
-    if (data.enableThumbnail) embed.setThumbnail(data.thumbnail)
+
+    try {
+        if (data.enableThumbnail) embed.setThumbnail(data.thumbnail)
+    }catch{bot.errorLog.log("info","THUMBNAIL FAILED TO LOAD, probably invalid url!")}
 
     if (data.enableCustomColor){
         embed.setColor(data.color)
@@ -43,7 +46,7 @@ exports.createEmbed = (id) => {
         embed.setColor(config.main_color)
     }
 
-    if (data.other.embedTitleURL.enable) embed.setURL(data.other.embedTitleURL)
+    if (data.other.embedTitleURL.enable) embed.setURL(data.other.embedTitleURL.url)
 
     var description = data.description
     if (data.other.enableTicketExplaination){

index.js

@@ -56,6 +56,12 @@ if (process.argv.some((v) => v == "--nochecker")){
         console.log(chalk.blue("[FLAGS] => disabled checker.js"))
     }; logFLAGS()
 }
+if (process.argv.some((v) => v == "--tsoffline")){
+    async function logFLAGS(){
+        const chalk = await (await import("chalk")).default
+        console.log(chalk.blue("[FLAGS] => offline check for html transcripts disabled!"))
+    }; logFLAGS()
+}
 if (process.argv.some((v) => v == "--debug")){
     async function logFLAGS(){
         const chalk = await (await import("chalk")).default
@@ -69,8 +75,13 @@ const language = require("./core/languageManager").language
 exports.language = language
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded language")
 
+
 const config = tempconfig
 exports.config = config
+
+const tsconfig = isDevConfig ? require("./devtsconfig.json") : require("./transcriptconfig.json")
+exports.tsconfig = tsconfig
+
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded config")
 exports.storage = require('./core/dynamicdatabase/storage')
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded storage")
@@ -211,6 +222,7 @@ if (process.argv[2] && process.argv[2].startsWith("slash")){
     require("./commands/reopen")()
     require("./commands/claim")()
     require("./commands/unclaim")()
+    require("./commands/change")()
 
     this.errorLog.log("debug","LOADING CORE")
     //core

language/arabic.json

@@ -15,8 +15,7 @@
     "anotherOption": "هذا الخيار ليس التكت و لكنه شيء أخر!",
     "maxAmountTitle": "خطأ , تم الوصول الى الحد الأقصى!",
     "maxAmountDescription": "لقد وصلت الى الحد الأقصى لعدد التكتات المسموحة بها!\nSo لا يمكنك فتح واحدة أخرى!",
-    "somethingWentWrong": "**هناك خطاً!**\nأعد المحاولة لاحقاً!",
+    "somethingWentWrong": "**هناك خطاً!**\nأعد المحاولة لاحقاً!"
-    "somethingWentWrongTranscript": "هناك خطاً في محاولة طبع التكت!**\nأعد المحاولة لاحقاً!"
   },
   "commands": {
     "userAddedTitle": "تم أضافة {0} من المستخدمين في التكت!",
@@ -27,6 +26,7 @@
     "reopenTitle": "إعادة فتح التكت!",
     "claimTitle":"This ticket is now claimed to {0}",
     "unclaimTitle":"This ticket isn't claimed anymore!",
+    "changeTitle":"Changed ticket type to {0}!",
 
     "ticketWarning": "هذا الأمبد موجود بالفعل في الرسالة بالأسفل!",
     "maxTicketWarning": "**تحذير:** _يمكنك فقط فتح {0} تكت في الوقت!_"
@@ -48,7 +48,6 @@
     "close": "إغلاق التكت",
     "delete": "حذف التكت",
     "reopen": "إعادة فتح التكت",
-    "sendTranscript": "طبع التكت",
     "closeWithReason":"close with reason"
   },
   "messages": {
@@ -66,8 +65,6 @@
     "deletedTicketDmDescription": "تم حذف تذكرتك من قبل إداري!",
     "reopenTicketDmTitle": "تم إعادة فتح تذكرتك!",
     "reopenTicketDmDescription": "تم إعادة فتح التكت!",
-    "newTranscriptTitle": "توجد نسخة تكت جديدة هنا!",
-    "hereIsTheTranscript": "هذا هي النسخة:",
     
     "chooseCategory": "أختر الكتقاجوري:",
     "gettingdeleted": "يتم حذف التكت...",
@@ -79,5 +76,12 @@
         "closedby":"closed by",
         "modalreason":"What is the reason for closing this ticket?",
         "chooseATicket": "Choose a ticket"
-  }
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"This transcript is being processed",
+        "wait":"Please wait!",
+        "estimated":"Estimated time",
+        "available":"The transcript is available here"
+    }
 }

language/custom.json

@@ -15,8 +15,7 @@
         "anotherOption":"This option is not a ticket but another type!",
         "maxAmountTitle":"Max amount reached!",
         "maxAmountDescription":"You reached the maximum number of tickets allowed!\nSo you can't create a new one!",
-        "somethingWentWrong":"**Something went wrong!**\nPlease try again another time!",
+        "somethingWentWrong":"**Something went wrong!**\nPlease try again another time!"
-        "somethingWentWrongTranscript":"Something went wrong while making the transcript!**\nPlease try again another time!"
     },
     "commands":{
         "userAddedTitle":"Added {0} to this ticket!",
@@ -27,6 +26,7 @@
         "reopenTitle":"Re-Opened this ticket!",
         "claimTitle":"This ticket is now claimed to {0}",
         "unclaimTitle":"This ticket isn't claimed anymore!",
+        "changeTitle":"Changed ticket type to {0}!",
 
         "ticketWarning":"The embed is in the message below!",
         "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
@@ -48,7 +48,6 @@
         "close":"Close Ticket",
         "delete":"Delete Ticket",
         "reopen":"Re-Open Ticket",
-        "sendTranscript":"Transcript",
         "closeWithReason":"close with reason"
     },
     "messages":{
@@ -66,8 +65,6 @@
         "deletedTicketDmDescription":"Your ticket is deleted!",
         "reopenTicketDmTitle":"Ticket Re-opened!",
         "reopenTicketDmDescription":"Your ticket is re-opened!",
-        "newTranscriptTitle":"A new transcript is here!",
-        "hereIsTheTranscript":"Here is the transcript:",
 
         "chooseCategory":"choose a category:",
         "gettingdeleted":"Ticket is getting deleted...",
@@ -79,5 +76,12 @@
         "closedby":"closed by",
         "modalreason":"What is the reason for closing this ticket?",
         "chooseATicket": "Choose a ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"This transcript is being processed",
+        "wait":"Please wait!",
+        "estimated":"Estimated time",
+        "available":"The transcript is available here"
     }
 }

language/czech.json

@@ -1,83 +1,87 @@
 {
     "errors":{
-        "missingArgsTitle":"Neplatné argumenty",
+        "missingArgsTitle":"Neplatny Argument!",
-        "missingArgsDescription":"Chybí argumenty",
+        "missingArgsDescription":"Chybí Argument",
         "noPermsTitle":"Nemáš práva!",
-        "noPermsDescription":"Nemáš dostatečné práva na tento příkaz!\n Potřebuješ ADMINISTRATOR aby jsi mohl provést příkaz!",
+        "noPermsDescription":"Potřebujes `ADMINISTRATOR`roli nebo byt v listině povolenych roli!",
-        "noPermsDelete":"Pouze admin může smazat ticket!",
+        "noPermsDelete":"Pouze Admini muůřou mazat ticket!",
-        "chooseFromListTitle":"Neplatné ID",
+        "chooseFromListTitle":"Neplatný ID",
-        "chooseFromListDescription":"Vyber si z těchto ID:",
+        "chooseFromListDescription":"Vyber si jedno z ID níže:",
-        "boterror":"Error!",
+        "boterror":"Bot Chyba!",
         "notInTicketTitle":"Nejsi v ticketu!",
-        "notInTicketDescription":"Tento příkaz nefunguje mimo tickety!",
+        "notInTicketDescription":"Tenhle příkaz nefunguje mimo ticket!",
-        "ticketDoesntExist":"Tento ticket už bohužel neexistuje!",
+        "ticketDoesntExist":"Tenhle ticket už neexistuje !",
-        "roleDoesntExist":"Tato role bohužel neexistuje!",
+        "roleDoesntExist":"Tenhle role už neexistuje!",
-        "anotherOption":"Tato možnost není ticket ale něco jiného!",
+        "anotherOption":"This option is not a ticket but another type!",
-        "maxAmountTitle":"Maximální počet ticketů dosažen!",
+        "maxAmountTitle":"Max počet byl dosáhnut!",
-        "maxAmountDescription":"Dosáhl jsi maximálního povoleného počtu ticketů!\n Nemůžeš si vytvořit nový!",
+        "maxAmountDescription":"Dosáhl jsi max počet povolených ticketu!\nSo nemůžeš si vytvořit nový!",
-        "somethingWentWrong":"**Něco je špatně**\nProsím zkus to příště znovu!",
+        "somethingWentWrong":"**Něco se pokazilo!**\nProsím zkus to jindy!"
-        "somethingWentWrongTranscript":"Něco je špatně s transcriptem!**\nProsím zkus to příště znovu!"
     },
     "commands":{
-        "userAddedTitle":"{0} byl přidán do ticketu!",
+        "userAddedTitle":"Přidat {0} do tohohle ticketu!",
-        "userRemovedTitle":"{0} byl odebrám z ticketu!",
+        "userRemovedTitle":"Odstranit {0} z tohohle ticketu!",
-        "renameTitle":"Jméno bylo změněno!",
+        "renameTitle":"Změnit jmeno na {0}!",
-        "closeTitle":"Zavři tento ticket!",
+        "closeTitle":"Zavři tenhle ticket!",
-        "deleteTitle":"Smaž tento ticket!",
+        "deleteTitle":"Mažu ticket...",
-        "reopenTitle":"Znovu otevři ticket!",
+        "reopenTitle":"Znovu otevíram ticket",
-        "claimTitle":"This ticket is now claimed to {0}",
+        "claimTitle":"Nyní jsi převzal ticket {0}",
-        "unclaimTitle":"This ticket isn't claimed anymore!",
+        "unclaimTitle":"Tento ticketu už je převzatý!",
+        "changeTitle":"Změnil jsi typ ticketu na {0}!",
 
         "ticketWarning":"The embed is in the message below!",
-        "maxTicketWarning":"**Varovaní:** _Můžeš si vytvořit použe {0} ticket(s) v jednu chvíli!_"
+        "maxTicketWarning":"**Warning:** _Můžeš vytvořit pouze {0} v tuhle chvíli!_"
     },
     "helpMenu":{
-        "title":"Příkazy:",
+        "title":"Dostupné příkazy:",
-        "header1":"**Běž {0} vytvořit si ticket!**\n\n",
+        "header1":"**Běž do {0} pro vytvoření ticketi!**\n\n",
-        "header2":"**Použij příkaz `/new` nebo `/ticket` k vytvoření ticketu!**\n\n",
+        "header2":"**Použíj příkaz `/nový` nebo `/ticket` pro vytvoření ticketu**\n\n",
 
-        "msgCmd":"Vytvoř možnost otevírat tickety přes tlačítko. (ADMIN)",
+        "msgCmd":"Vytvoř embed s tlačíky. (admins only)",
-        "renameCmd":"Přejmenovat ticket. (Žádné mezery)",
+        "renameCmd":"Přejmenovat ticket. (no spaces)",
-        "closeCmd":"Zavři ticket.",
+        "closeCmd":"Zavřít ticket.",
-        "deleteCmd":"Smaž ticket.",
+        "deleteCmd":"Odstranit ticket.",
-        "addCmd":"Přidej člena do ticketu.",
+        "addCmd":"Pridat uživatele do ticketu.",
-        "removeCmd":"Odebere člena z ticketu.",
+        "removeCmd":"Odebrat uživatele z ticketu.",
-        "reopenCmd":"Znovu otevři ticket po uzavření."
+        "reopenCmd":"Re-Open a ticket after it was closed."
     },
     "buttons":{
-        "close":"Zavři ticket",
+        "close":"Zavřit ticket",
-        "delete":"Smaž ticket",
+        "delete":"Vymazat ticket",
-        "reopen":"Znovu otevři ticket",
+        "reopen":"Znovu otevřít ticket",
-        "sendTranscript":"Odešli log ticketu",
+        "closeWithReason":"zavřít s důvodem"
-        "closeWithReason":"close with reason"
     },
     "messages":{
-        "reopenTitle":"Ticket znovu otevřen!",
+        "reopenTitle":"Znovu otevřit ticket!",
-        "reopenDescription":"Cítím se skvěle že si můžeme zase povídat!",
+        "reopenDescription":"Klidně napiš znova!",
-        "closedTitle":"Zavřený ticket!",
+        "closedTitle":"Zavřít tenhle ticket!",
-        "closedDescription":"Pouze admin team zde může nyní komunikovat!\n\n*Klikni na tlačítko níže pro smazání nebo znovu otevření ticketu!*",
+        "closedDescription":"Pouze admini muzou zde psát ted!\n\n*Klikni na  tlačítko níže pro smazání nebo pro znovu otevření tohohle ticketu!*",
-        "createdTitle":"Ticket vytvořen!",
+        "createdTitle":"Ticket otevřen!",
-        "createdDescription":"Váš tiket je vytvořen, můžete ho zjistit pomocí pingu!",
+        "createdDescription":"Tvůj ticket je vytvořem, můžeš si ho všimnout pomocí pingu!",
 
         "newTicketDmTitle":"Nový ticket!",
-        "closedTicketDmTitle":"Ticket uzavřen!",
+        "closedTicketDmTitle":"Ticket Zavřený!",
-        "deletedTicketDmTitle":"Ticket smazán!",
+        "deletedTicketDmTitle":"Ticket Odstranen!",
-        "closedTicketDmDescription":"Tvůj ticket byl uzavřen!",
+        "closedTicketDmDescription":"Tvuj ticket je uzavřen!",
-        "deletedTicketDmDescription":"Tvůj ticket byl smazán!",
+        "deletedTicketDmDescription":"Tvuj ticket byl smazan!",
-        "reopenTicketDmTitle":"Ticket znovu otevřen!",
+        "reopenTicketDmTitle":"Ticket je znovu otevřený!",
-        "reopenTicketDmDescription":"Tvůj ticket byl znovu otevřen!",
+        "reopenTicketDmDescription":"Tvuj ticket byl znovu ovetřený!",
-        "newTranscriptTitle":"Nový log ticketu je zde!",
-        "hereIsTheTranscript":"Zde je log:",
 
-        "chooseCategory":"Vyber kategorii:",
+        "chooseCategory":"Vyber si kategorii:",
-        "gettingdeleted":"Ticket bude smazán",
+        "gettingdeleted":"Ticket bude vymazan...",
 
-        "none":"nic",
+        "none":"žádný",
         "reason":"důvod",
 
-        "deletedby":"deleted by",
+        "deletedby":"smazano uzivatelem",
-        "closedby":"closed by",
+        "closedby":"zavreno uzivatelem",
-        "modalreason":"What is the reason for closing this ticket?",
+        "modalreason":"Jakž byl důvod k zavření toho ticketu?",
-        "chooseATicket": "Choose a ticket"
+        "chooseATicket": "Vyber ticket"
+    },
+    "transcripts":{
+        "title":"Přepis",
+        "processed":"Tento přepis se zpracoval",
+        "wait":"Prosím počkej!",
+        "estimated":"Odhadovaný čas",
+        "available":"Záloha je uložena zde!"
     }
 }

language/danish.json

@@ -0,0 +1,87 @@
+{
+  "errors": {
+    "missingArgsTitle": "Ugyldigt Argument!",
+    "missingArgsDescription": "Manglende Argument",
+    "noPermsTitle": "Ikke tilladelse!",
+    "noPermsDescription": "Du skal have tilladelsen `ADMINISTRATOR` eller være på listen over tilladte roller!",
+    "noPermsDelete": "Kun administratorer kan slette en ticket!",
+    "chooseFromListTitle": "Ugyldigt ID",
+    "chooseFromListDescription": "Vælg et af id'erne nedenfor:",
+    "boterror": "Bot Fejl!",
+    "notInTicketTitle": "Du er ikke i en ticket!",
+    "notInTicketDescription": "Denne kommando virker ikke udenfor tickets!",
+    "ticketDoesntExist": "Denne ticket findes ikke længere!",
+    "roleDoesntExist": "Denne rolle eksisterer ikke længere!",
+    "anotherOption": "Denne mulighed er ikke en ticket, men en anden type!",
+    "maxAmountTitle": "Maks. mængde opnået!",
+    "maxAmountDescription": "Du har nået det maksimale antal tilladte tickets!\nSå du kan ikke oprette en ny!",
+    "somethingWentWrong": "**Noget gik galt!**\nPrøv venligst igen en anden gang!"
+  },
+  "commands": {
+    "userAddedTitle": "Føjede {0} til denne ticket!",
+    "userRemovedTitle": "Fjernede {0} fra denne ticket!",
+    "renameTitle": "Ændrede navnet til {0}!",
+    "closeTitle": "Lukket denne ticket!",
+    "deleteTitle": "Sletter denne ticket...",
+    "reopenTitle": "Genåbnede denne ticket!",
+    "claimTitle": "Denne ticket er nu krævet til {0}",
+    "unclaimTitle": "Der gøres ikke krav på denne ticket længere!",
+    "changeTitle": "Ændrede ticket type til {0}!",
+
+    "ticketWarning": "Embedet er i meddelelsen nedenfor!",
+    "maxTicketWarning": "**Warning:** _Du kan kun oprette {0} ticket(s) ad gangen!_"
+  },
+  "helpMenu": {
+    "title": "Tilgængelige kommandoer:",
+    "header1": "**Gå til {0} for at oprette en ticket!**\n\n",
+    "header2": "**Kør kommandoen `/new` eller `/ticket` for at oprette en billet!**\n\n",
+
+    "msgCmd": "Lav et embed med buttons. (kun administratorer)",
+    "renameCmd": "Omdøb en ticket. (Ingen Mellemrum!!)",
+    "closeCmd": "Luk en ticket.",
+    "deleteCmd": "Slet en ticket.",
+    "addCmd": "Tilføj en bruger til ticketen.",
+    "removeCmd": "Fjern en bruger fra ticketen.",
+    "reopenCmd": "Genåbn en ticket, efter at den var lukket."
+  },
+  "buttons": {
+    "close": "Luk Ticket",
+    "delete": "Slet Ticket",
+    "reopen": "Genåben Ticket",
+    "closeWithReason": "Luk med grundlag"
+  },
+  "messages": {
+    "reopenTitle": "Genåbnede denne ticket!",
+    "reopenDescription": "Snak gerne igen!",
+    "closedTitle": "Lukket denne ticket!",
+    "closedDescription": "Kun administratorer kan tale i denne billet nu!\n\n*Klik på knappen nedenfor for at slette eller genåbne denne billet!",
+    "createdTitle": "Ticket Oprettet!",
+    "createdDescription": "Din ticket er oprettet, du kan registrere den ved et ping!",
+
+    "newTicketDmTitle": "Nt Ticket!",
+    "closedTicketDmTitle": "Ticket Lukket!",
+    "deletedTicketDmTitle": "Ticket Slettet!",
+    "closedTicketDmDescription": "Din ticket er lukket!",
+    "deletedTicketDmDescription": "Din ticket er slettet!",
+    "reopenTicketDmTitle": "Ticket Genåbnet!",
+    "reopenTicketDmDescription": "Din ticket er genåbnet!",
+
+    "chooseCategory": "vælg en kategori:",
+    "gettingdeleted": "Ticketen bliver slettet...",
+
+    "none": "intet",
+    "reason": "grundlag",
+
+    "deletedby": "slettet af",
+    "closedby": "lukket af",
+    "modalreason": "Hvad er grunden til at lukke denne ticket?",
+    "chooseATicket": "Vælg en ticket"
+  },
+  "transcripts": {
+    "title": "Transcript",
+    "processed": "Dette transcript er under behandling",
+    "wait": "Vent venligst!",
+    "estimated": "Estimeret tid",
+    "available": "Transcriptet er tilgængelig her"
+  }
+}

language/dutch.json

@@ -15,8 +15,7 @@
         "anotherOption":"Deze optie is niet een ticket, maar een ander type!",
         "maxAmountTitle":"Maximum numer bereikt!",
         "maxAmountDescription":"Je hebt het maximum aantal openstaande tickets bereikt!\nDus je kan geen nieuwe meer maken!",
-        "somethingWentWrong":"**Iets ging fout!**\nProbeer een andere keer opnieuw!",
+        "somethingWentWrong":"**Iets ging fout!**\nProbeer een andere keer opnieuw!"
-        "somethingWentWrongTranscript":"Iets ging fout terwijl het transcript gemaakt werd!**\nProbeer een andere keer opnieuw!"
     },
     "commands":{
         "userAddedTitle":"{0} is toegevoegd aan dit ticket!",
@@ -25,8 +24,9 @@
         "closeTitle":"Ticket gesloten!",
         "deleteTitle":"Ticket aan het verwijderen...",
         "reopenTitle":"Ticket heropend!",
-        "claimTitle":"This ticket is now claimed to {0}",
+        "claimTitle":"Dit ticket is geclaimed door {0}",
-        "unclaimTitle":"This ticket isn't claimed anymore!",
+        "unclaimTitle":"Dit ticket is niet meer geclaimed!",
+        "changeTitle":"Ticket type veranderd naar {0}!",
 
         "ticketWarning":"De embed is in het bericht hier onder!",
         "maxTicketWarning":"**Waarschuwing:** _Je kan maar {0} ticket(s) tegelijkertijd maken!_"
@@ -48,7 +48,6 @@
         "close":"Sluit Ticket",
         "delete":"Verwijder Ticket",
         "reopen":"Heropen Ticket",
-        "sendTranscript":"Transcript",
         "closeWithReason":"sluit met reden"
     },
     "messages":{
@@ -66,8 +65,6 @@
         "deletedTicketDmDescription":"Je ticket is verwijderd!",
         "reopenTicketDmTitle":"Ticket Heropend!",
         "reopenTicketDmDescription":"Je ticket is heropend!",
-        "newTranscriptTitle":"Er is een nieuw transcript!",
-        "hereIsTheTranscript":"Hier is het transcript:",
         
         "chooseCategory":"kies een categorie:",
         "gettingdeleted":"Ticket wordt verwijderd...",
@@ -79,5 +76,12 @@
         "closedby":"gesloten door",
         "modalreason":"Wat is de reden om dit ticket te sluiten?",
         "chooseATicket": "Kies een ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"Dit transcript wordt verwerkt",
+        "wait":"Gelieve te wachten!",
+        "estimated":"Geschatte tijd",
+        "available":"Het transcript is hier beschikbaar"
     }
 }

language/english.json

@@ -15,8 +15,7 @@
         "anotherOption":"This option is not a ticket but another type!",
         "maxAmountTitle":"Max amount reached!",
         "maxAmountDescription":"You reached the maximum number of tickets allowed!\nSo you can't create a new one!",
-        "somethingWentWrong":"**Something went wrong!**\nPlease try again another time!",
+        "somethingWentWrong":"**Something went wrong!**\nPlease try again another time!"
-        "somethingWentWrongTranscript":"Something went wrong while making the transcript!**\nPlease try again another time!"
     },
     "commands":{
         "userAddedTitle":"Added {0} to this ticket!",
@@ -27,6 +26,7 @@
         "reopenTitle":"Re-Opened this ticket!",
         "claimTitle":"This ticket is now claimed to {0}",
         "unclaimTitle":"This ticket isn't claimed anymore!",
+        "changeTitle":"Changed ticket type to {0}!",
 
         "ticketWarning":"The embed is in the message below!",
         "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
@@ -48,7 +48,6 @@
         "close":"Close Ticket",
         "delete":"Delete Ticket",
         "reopen":"Re-Open Ticket",
-        "sendTranscript":"Transcript",
         "closeWithReason":"close with reason"
     },
     "messages":{
@@ -66,8 +65,6 @@
         "deletedTicketDmDescription":"Your ticket is deleted!",
         "reopenTicketDmTitle":"Ticket Re-opened!",
         "reopenTicketDmDescription":"Your ticket is re-opened!",
-        "newTranscriptTitle":"A new transcript is here!",
-        "hereIsTheTranscript":"Here is the transcript:",
 
         "chooseCategory":"choose a category:",
         "gettingdeleted":"Ticket is getting deleted...",
@@ -79,5 +76,12 @@
         "closedby":"closed by",
         "modalreason":"What is the reason for closing this ticket?",
         "chooseATicket": "Choose a ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"This transcript is being processed",
+        "wait":"Please wait!",
+        "estimated":"Estimated time",
+        "available":"The transcript is available here"
     }
 }

language/french.json

@@ -15,8 +15,7 @@
         "anotherOption":"Cette option n'est pas un ticket mais un autre type!",
         "maxAmountTitle":"Montant maximum atteint!",
         "maxAmountDescription":"Vous avez atteint le nombre maximum de tickets autorisés!\nVous ne pouvez donc pas en créer un nouveau!",
-        "somethingWentWrong":"**Quelque chose s'est mal passé!**\nVeuillez réessayer une autre fois!",
+        "somethingWentWrong":"**Quelque chose s'est mal passé!**\nVeuillez réessayer une autre fois!"
-        "somethingWentWrongTranscript":"Une erreur s'est produite lors de la création de la transcription!**\nVeuillez réessayer une autre fois!"
     },
     "commands":{
         "userAddedTitle":"{0} a été ajouté à ce ticket!",
@@ -27,6 +26,7 @@
         "reopenTitle":"A rouvert ce ticket!",
         "claimTitle":"This ticket is now claimed to {0}",
         "unclaimTitle":"This ticket isn't claimed anymore!",
+        "changeTitle":"Changed ticket type to {0}!",
 
         "ticketWarning":"L'intégration est dans le message ci-dessous!",
         "maxTicketWarning":"**Attention :** _Vous ne pouvez créer que {0} ticket(s) à la fois !_"
@@ -48,7 +48,6 @@
         "close":"Fermer le ticket",
         "delete":"Supprimer le billet",
         "reopen":"Billet de réouverture",
-        "sendTranscript":"Transcript",
         "closeWithReason":"fermer avec une raison"
     },
     "messages":{
@@ -66,8 +65,6 @@
         "deletedTicketDmDescription":"Votre billet est supprimé !",
         "reopenTicketDmTitle":"Billet rouvert!",
         "reopenTicketDmDescription":"Votre billet est rouvert !",
-        "newTranscriptTitle":"Une nouvelle transcription est ici!",
-        "hereIsTheTranscript":"Voici la transcription :",
         
         "chooseCategory":"choisissez une catégorie:",
         "gettingdeleted":"Le ticket est en cours de suppression...",
@@ -79,5 +76,12 @@
         "closedby":"fermé par",
         "modalreason":"Qu’elle est la raison pour fermer ce ticket?",
         "chooseATicket": "Choisir un ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"Cette transcript est en cours de traitement",
+        "wait":"S'il vous plait, attendez...",
+        "estimated":"Temps estime:",
+        "available":"La transcript est disponible ici"
     }
 }

language/german.json

@@ -3,35 +3,30 @@
         "missingArgsTitle":"Ungültiges Argument!",
         "missingArgsDescription":"Fehlendes Argument!",
         "noPermsTitle":"Du hast keine Rechte!",
-        "noPermsDescription":"Sie haben nicht die richtigen Rollen, um diesen Befehl auszuführen!\nSie benötigen die `ADMINISTRATOR` Erlaubnis oder in der Liste der erlaubten Rollen sein!",
+        "noPermsDescription":"Du benötigst die `ADMINISTRATOR` Rechte oder die erlaubte Rolle",
+        "noPermsDelete":"Nur Administratoren können ein Ticket löschen!",
         "chooseFromListTitle":"Ungültige ID",
-        "chooseFromListDescription":"Wählen Sie eine der folgenden ID:",
+        "chooseFromListDescription":"Wählen Sie eine der folgenden ID's:",
         "boterror":"Bot Fehler!",
-        "notInTicketTitle":"Du bist ein kein Ticket!",
+        "notInTicketTitle":"Du bist in keinem Ticket!",
-        "notInTicketDescription":"Der Befehl funktioniert nicht außerhalb eines Tickets!",
+        "notInTicketDescription":"Der Befehl funktioniert außerhalb eines Tickets nicht!",
-        "ticketDoesntExist":"Das Ticket Exisitert nicht mehr!",
+        "ticketDoesntExist":"Das Ticket exisitert nicht mehr!",
-        "roleDoesntExist":"Die Rolle Exisitiert nicht mehr!",
+        "roleDoesntExist":"Die Rolle exisitiert nicht mehr!",
         "anotherOption":"Diese Option ist kein Ticket, sondern eine andere Art!",
         "maxAmountTitle":"Das Limit wurde erreicht!",
-        "maxAmountDescription":"Sie haben die maximal zulässige Anzahl von Tickets erreicht!\nSie können also keine neue erstellen.!",
+        "maxAmountDescription":"Sie haben die maximal zulässige Anzahl von Tickets erreicht!\nSie können also keine neuen erstellen.!",
-        "somethingWentWrong":"Etwas ist schief gelaufen!**\nBitte versuchen Sie es ein anderes Mal!",
+        "somethingWentWrong":"**Etwas ist schief gelaufen!**\nBitte versuchen Sie es ein anderes Mal!"
-        "somethingWentWrongTranscript":"Bei der Erstellung der Transcript ist etwas schief gelaufen!**\nBitte versuchen Sie es ein anderes Mal!"
     },
     "commands":{
         "userAddedTitle":"User geaddet!",
-        "userAddedDescription":"{0} wird zu diesem Ticket hinzugefügt!",
         "userRemovedTitle":"User entfernt!",
-        "userRemovedDescription":"{0} wird aus diesem Ticket entfernt!",
-
         "renameTitle":"Der Name wurde geändert!",
-        "renameWarning":"Achtung: Sie können den Kanalnamen nur 2 Mal pro Minute ändern!\n(dies ist auf die Begrenzung der Diskordrate zurückzuführen)",
-
         "closeTitle":"Dieses Ticket schließen!",
-        "closeDescription":"Sie können dieses Ticket schließen, indem Sie auf die Schaltfläche unten klicken!",
         "deleteTitle":"Löschen Sie dieses Ticket!",
-        "deleteDescription":"Sie können dieses Ticket löschen, indem Sie auf die Schaltfläche unten klicken!",
         "reopenTitle":"Öffne dieses Ticket erneut!",
-        "reopenDescription":"Sie können dieses Ticket erneut öffnen, indem Sie auf die Schaltfläche unten klicken!",
+        "claimTitle":"Das Ticket wurde beansprucht von {0}",
+        "unclaimTitle":"Das Ticket wrid nicht mehr beansprucht",
+        "changeTitle":"Ticket Typ wurde geändert auf {0}!",
 
         "ticketWarning":"Die Einbettung befindet sich in der Nachricht unten!",
         "maxTicketWarning":"**Warnung:** _Sie können nur {0} ticket(s) erstellen zu einer Zeit!_"
@@ -53,7 +48,6 @@
         "close":"Ticket schließen",
         "delete":"Ticket löschen",
         "reopen":"Ticket wieder öffnen",
-        "sendTranscript":"Transcript-Datei senden",
         "closeWithReason":"Geschlossen mit dem Grund"
     },
     "messages":{
@@ -69,18 +63,25 @@
         "deletedTicketDmTitle":"Ticket löschen!",
         "closedTicketDmDescription":"Ihr Ticket ist geschlossen!",
         "deletedTicketDmDescription":"Ihr Ticket ist gelöscht!",
-        "newTranscriptTitle":"Eine neue Transscript finden Sie hier!",
+        "newTranscriptTitle":"Eine neue Transcript finden Sie hier!",
-        "newTranscriptDescription":"Die Abschrift finden Sie in der obigen Textdatei!",
+        "hereIsTheTranscript":"Hier ist das Transcript:",
-        "hereIsTheTranscript":"Hier ist das Transscript:",
 
         "chooseCategory":"Wähle eine Kategorie:",
+        "gettingdeleted":"Ticket wird gelöscht...",
 
-        "none":"keiner",
+        "none":"none",
         "reason":"Grund",
 
         "deletedby":"Gelöscht von",
         "closedby":"Geschlossen von",
         "modalreason":"Was ist der Grund?",
-        "chooseATicket": "Wähle ein Ticket"
+        "chooseATicket": "Wähle ein passendes Thema!"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"Das Transcript wird erstellt",
+        "wait":"Bitte warten!",
+        "estimated":"Verbleibende Zeit",
+        "available":"Das Transcript ist hier verfügbar"
     }
 }

language/italian.json

@@ -1,61 +1,60 @@
 {
     "errors":{
         "missingArgsTitle":"Argomenti non validi!",
-        "missingArgsDescription":"Argomento mancante",
+        "missingArgsDescription":"Argomenti mancanti",
-        "noPermsTitle":"Permessi mancanti!",
+        "noPermsTitle":"Non hai i permessi sufficienti!",
-        "noPermsDescription":"Hai bisogno del permesso `ADMINISTRATOR` e essere nella lista dei ruoli accettati!",
+        "noPermsDescription":"Hai bisogno del permesso `ADMINISTRATOR` o essere nella lista dei ruoli consentiti!",
-        "noPermsDelete":"Solo gli amministratori possono chiudere un ticket!",
+        "noPermsDelete":"Solo gli amministratori possono eliminare i ticket!",
         "chooseFromListTitle":"ID non valido",
-        "chooseFromListDescription":"Scegli uno degli ID sotto:",
+        "chooseFromListDescription":"Scegli uno degli id sottostanti:",
         "boterror":"Errore del bot!",
         "notInTicketTitle":"Non sei in un ticket!",
-        "notInTicketDescription":"Questo comando non funziona fuori da un ticket!",
+        "notInTicketDescription":"Questo comando non funziona al di fuori di un ticket!",
-        "ticketDoesntExist":"Questo ticket non esiste più!",
+        "ticketDoesntExist":"Questo ticket non esiste!",
-        "roleDoesntExist":"Questo ruolo non esiste più!",
+        "roleDoesntExist":"Questo ruolo non esiste!",
-        "anotherOption":"Questa opzione non è di un ticket!",
+        "anotherOption":"Questa opzione non è un ticket ma un'altra!",
-        "maxAmountTitle":"Massimo numero raggiunto!",
+        "maxAmountTitle":"Massimo ammontare raggiunto!",
-        "maxAmountDescription":"Hai raggiunto il massimo numero di ticket consentiti!\nNon puoi crearne altri!",
+        "maxAmountDescription":"Hai raggiunto il massimo di ticket aperti!\nNon puoi creare altri!",
-        "somethingWentWrong":"**Qualcosa è andato storto!**\nPerfavore riprova un'altra volta!",
+        "somethingWentWrong":"*Qualcosa è andato storto!*\nPerfavore riprova un'altra volta!"
-        "somethingWentWrongTranscript":"Qualcosa è andata storta durante la trascrizione!**\nPerfavore riprova un'altra volta!"
     },
     "commands":{
-        "userAddedTitle":"Aggiunto {0} al ticket!",
+        "userAddedTitle":"Aggiunti {0} a questo ticket!",
-        "userRemovedTitle":"Rimosso {0} da questo ticket!",
+        "userRemovedTitle":"Rimossi {0} da questo ticket!",
-        "renameTitle":"Cambia il nome in {0}!",
+        "renameTitle":"Cambiato il nome a {0}!",
-        "closeTitle":"Chiudo questo ticket!",
+        "closeTitle":"Ticket chiuso!",
         "deleteTitle":"Eliminando questo ticket...",
-        "reopenTitle":"Ri-Aperto questo ticket!",
+        "reopenTitle":"Ri-aperto questo ticket!",
-        "claimTitle":"This ticket is now claimed to {0}",
+        "claimTitle":"Questo ticket è ora gestito da {0}",
-        "unclaimTitle":"This ticket isn't claimed anymore!",
+        "unclaimTitle":"Questo ticket non è più gestito!",
+        "changeTitle":"Cambiato il tipo di ticket in {0}!",
 
         "ticketWarning":"L'embed è nel messaggio sotto!",
-        "maxTicketWarning":"**Attenzione:** _Tu puoi creare solo {0} ticket(s) per volta!_"
+        "maxTicketWarning":"*Attenzione:* Tu puoi creare solo {0} ticket alla volta!"
     },
     "helpMenu":{
         "title":"Comandi disponibili:",
-        "header1":"**Vai a {0} per creare un ticket!**\n\n",
+        "header1":"*Vai a {0} per creare un ticket!*\n\n",
-        "header2":"**Esegui il comando `/new` o `/ticket` per creare un ticket!**\n\n",
+        "header2":"*Esegui il comando `/new` o `/ticket` per creare un ticket!*\n\n",
 
-        "msgCmd":"Crea un embed con pulsanti. (solo amministratori)",
+        "msgCmd":"Crea un embed con bottoni. (solo amministratori)",
         "renameCmd":"Rinomina un ticket. (senza spazi)",
         "closeCmd":"Chiudi un ticket.",
         "deleteCmd":"Elimina un ticket.",
-        "addCmd":"Aggiungi un membro al ticket.",
+        "addCmd":"Aggiungi un utente al ticket.",
-        "removeCmd":"Rimuovi un membro dal ticket.",
+        "removeCmd":"Rimuovi un utente da un ticket.",
-        "reopenCmd":"Riapri un ticket dopo averlo chiuso."
+        "reopenCmd":"Ri-apri un ticket dopo averlo chiuso."
     },
     "buttons":{
-        "close":"Chiudi il ticket",
+        "close":"Chiudi",
-        "delete":"Elimina il ticket",
+        "delete":"Elimini",
-        "reopen":"Riapri il ticket",
+        "reopen":"Ri-apri un ticket",
-        "sendTranscript":"Trascrizione",
+        "closeWithReason":"chiudi con motivo"
-        "closeWithReason":"chiudi con un motivo"
     },
     "messages":{
-        "reopenTitle":"Riaperto questo ticket!",
+        "reopenTitle":"Ticket ri-aperto!",
-        "reopenDescription":"Sentiti libero di parlare di nuovo!",
+        "reopenDescription":"Sentiti libero di parlare nuovamente!",
-        "closedTitle":"Chiudo questo ticket!",
+        "closedTitle":"Ticket chiuso!",
-        "closedDescription":"Solo gli amministratori possono parlare in questo ticket ora!\n\n*Clicca sul bottone sotto per chiudere o riaprire questo ticket!*",
+        "closedDescription":"Solo gli amministratori possono parlare in questo ticket ora!\n\n*Clicca sul pulsante sotto per eliminare o ri-aprire questo ticket!*",
         "createdTitle":"Ticket creato!",
         "createdDescription":"Il tuo ticket è stato creato, puoi capirlo dal ping!",
 
@@ -63,11 +62,9 @@
         "closedTicketDmTitle":"Ticket chiuso!",
         "deletedTicketDmTitle":"Ticket eliminato!",
         "closedTicketDmDescription":"Il tuo ticket è chiuso!",
-        "deletedTicketDmDescription":"Il tuo ticket è stato eliminato!",
+        "deletedTicketDmDescription":"Il tuo ticket è eliminato!",
-        "reopenTicketDmTitle":"Ticket riaperto!",
+        "reopenTicketDmTitle":"Ticket ri-aperto!",
-        "reopenTicketDmDescription":"Il tuo ticket è stato riaperto!",
+        "reopenTicketDmDescription":"Il tuo ticket è stato ri-aperto!",
-        "newTranscriptTitle":"Un nuova trascrizione è qui!",
-        "hereIsTheTranscript":"Qui è la trascrizione:",
 
         "chooseCategory":"scegli una categoria:",
         "gettingdeleted":"Il ticket sta per essere chiuso...",
@@ -77,7 +74,14 @@
 
         "deletedby":"eliminato da",
         "closedby":"chiuso da",
-        "modalreason":"Quale'è il motivo per chiudere il ticket?",
+        "modalreason":"Quale è il motivo per chiudere questo ticket?",
         "chooseATicket": "Scegli un ticket"
+    },
+    "transcripts":{
+        "title":"Trascrizione",
+        "processed":"Questo ticket sta per essere processato",
+        "wait":"Perfavore attendi!",
+        "estimated":"Tempo estimato",
+        "available":"La trascrizione è disponibile qui"
     }
 }

language/portuguese.json

@@ -15,8 +15,7 @@
         "anotherOption":"Esta opção não é um ticket, mas sim outro tipo!",
         "maxAmountTitle":"Quantidade máxima atingida!",
         "maxAmountDescription":"Você atingiu o número máximo de tickets permitidos!\nEntão você não pode criar um novo!",
-        "somethingWentWrong":"**Algo deu errado!**\nPor favor, tente novamente outra vez!",
+        "somethingWentWrong":"**Algo deu errado!**\nPor favor, tente novamente outra vez!"
-        "somethingWentWrongTranscript":"Algo deu errado ao fazer a transcrição!**\nPor favor, tente novamente outra vez!"
     },
     "commands":{
         "userAddedTitle":"Adicionado {0} a este ticket!",
@@ -27,6 +26,7 @@
         "reopenTitle":"Reabriu este ticket!",
         "claimTitle":"This ticket is now claimed to {0}",
         "unclaimTitle":"This ticket isn't claimed anymore!",
+        "changeTitle":"Changed ticket type to {0}!",
 
         "ticketWarning":"A incorporação está na mensagem abaixo!",
         "maxTicketWarning":"**Cuidado:** _Você só pode criar {0} ticket(s) de cada vez!!_"
@@ -48,7 +48,6 @@
         "close":"Fechar Ticket",
         "delete":"Excluir Ticket",
         "reopen":"Reabrir Ticket",
-        "sendTranscript":"Transcrição",
         "closeWithReason":"close with reason"
     },
     "messages":{
@@ -66,8 +65,6 @@
         "deletedTicketDmDescription":"Seu bilhete foi excluído!",
         "reopenTicketDmTitle":"Ticket reaberto!",
         "reopenTicketDmDescription":"Seu ticket foi reaberto!",
-        "newTranscriptTitle":"Uma nova transcrição está aqui!",
-        "hereIsTheTranscript":"Aqui está a transcrição:",
         
         "chooseCategory":"Escolha a categoria:",
         "gettingdeleted":"Ticket está sendo deletado...",
@@ -79,5 +76,12 @@
         "closedby":"closed by",
         "modalreason":"What is the reason for closing this ticket?",
         "chooseATicket": "Choose a ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"This transcript is being processed",
+        "wait":"Please wait!",
+        "estimated":"Estimated time",
+        "available":"The transcript is available here"
     }
 }

language/romanian.json

@@ -15,8 +15,7 @@
         "anotherOption":"Aceasta optiune este altceva decat un tip de ticket!",
         "maxAmountTitle":"Limita atinsa!",
         "maxAmountDescription":"Ai atins limita de tickets!\nAsa ca nu mai poti creea altele noi!",
-        "somethingWentWrong":"**Ceva nu a mers bine!**\nTe rugam sa incerci mai tarziu!",
+        "somethingWentWrong":"**Ceva nu a mers bine!**\nTe rugam sa incerci mai tarziu!"
-        "somethingWentWrongTranscript":"Ceva nu aa mers bine in timpul creeari transcript-ului!**\nTe rugam sa incerci mai tarziu!"
     },
     "commands":{
         "userAddedTitle":"{0} a fost adaugat in acest ticket!",
@@ -27,6 +26,7 @@
         "reopenTitle":"Ticket Re-deschis!",
         "claimTitle":"This ticket is now claimed to {0}",
         "unclaimTitle":"This ticket isn't claimed anymore!",
+        "changeTitle":"Changed ticket type to {0}!",
 
         "ticketWarning":"Embed-ul se afla in mesajul de mai jos!",
         "maxTicketWarning":"**Avertizare:** _Poti creea doar {0} tickete active!_"
@@ -48,7 +48,6 @@
         "close":"Inchide ticket-ul",
         "delete":"Sterge ticket-ul",
         "reopen":"Re-deschide un ticket",
-        "sendTranscript":"Transcript",
         "closeWithReason":"Inchide cu motiv"
     },
     "messages":{
@@ -66,8 +65,6 @@
         "deletedTicketDmDescription":"Ticket-ul tau este sters!",
         "reopenTicketDmTitle":"Ticket Re-deschis!",
         "reopenTicketDmDescription":"Ticket-ul tau este re-deschis!",
-        "newTranscriptTitle":"Un nou transcript este aici!",
-        "hereIsTheTranscript":"Aici este transcriptul:",
 
         "chooseCategory":"Alege o categorie:",
         "gettingdeleted":"Ticket-ul se sterge...",
@@ -79,5 +76,12 @@
         "closedby":"Inchis de",
         "modalreason":"Care este motivul pentru inchiderea acestui ticket?",
         "chooseATicket": "Alege un ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"Transcript in curs de procesare...",
+        "wait":"Te rugam sa astepti!",
+        "estimated":"Timp estimat",
+        "available":"Transcriptul este disponibil aici"
     }
 }

language/slashcmds/slash.json

@@ -114,26 +114,37 @@
             "it":"Rinomina il canale di un ticket."
         },
         "claim":{
-            "en-GB":"",
+            "en-GB":"Claim a ticket.",
-            "en-US":"",
+            "en-US":"Claim a ticket.",
-            "nl":"",
+            "nl":"Claim een ticket.",
-            "ro":"",
+            "ro":"  ",
-            "de":"",
+            "de":"  ",
-            "cs":"",
+            "cs":"  ",
-            "fr":"",
+            "fr":"  ",
-            "es-ES":"",
+            "es-ES":"  ",
-            "it":""
+            "it":"  "
         },
         "unclaim":{
-            "en-GB":"",
+            "en-GB":"Un-claim a ticket.",
-            "en-US":"",
+            "en-US":"Un-claim a ticket.",
-            "nl":"",
+            "nl":"Ontclaim een ticket.",
-            "ro":"",
+            "ro":"  ",
-            "de":"",
+            "de":"  ",
-            "cs":"",
+            "cs":"  ",
-            "fr":"",
+            "fr":"  ",
-            "es-ES":"",
+            "es-ES":"  ",
-            "it":""
+            "it":"  "
+        },
+        "category":{
+            "en-GB":"Change ticket type.",
+            "en-US":"Change ticket type.",
+            "nl":"Verander ticket type.",
+            "ro":"  ",
+            "de":"  ",
+            "cs":"  ",
+            "fr":"  ",
+            "es-ES":"  ",
+            "it":"  "
         }
     }
 }

language/spanish.json

@@ -15,8 +15,7 @@
         "anotherOption":"¡Esta opción no es un ticket, si no otra cosa!",
         "maxAmountTitle":"¡Máxima cantidad alcanzada!",
         "maxAmountDescription":"¡Has alcanzado la máxima cantidad de tickets permitida!\n¡Por lo que no puedes crear otro!",
-        "somethingWentWrong":"**¡Algo salió mal!**\n¡Prueba dentro de un rato!",
+        "somethingWentWrong":"**¡Algo salió mal!**\n¡Prueba dentro de un rato!"
-        "somethingWentWrongTranscript":"**¡Algo salió mal al hacer el transcript!**\n¡Prueba en otro momento!"
     },
     "commands":{
         "userAddedTitle":"Se agregó {0} al ticket!",
@@ -25,8 +24,9 @@
         "closeTitle":"Cerró este ticket!",
         "deleteTitle":"Eliminando este ticket...",
         "reopenTitle":"Re-abrió este boleto!",
-        "claimTitle":"This ticket is now claimed to {0}",
+        "claimTitle":"Este ticket será atendido por {0}",
-        "unclaimTitle":"This ticket isn't claimed anymore!",
+        "unclaimTitle":"¡Este ticket ya no está reservado!",
+        "changeTitle":"¡Cambiando el tipo de ticket a {0}!",
 
         "ticketWarning":"La inserción está en el mensaje a continuación!",
         "maxTicketWarning":"**Advertencia:** _Solo puedes crear {0} ticket(s) a la vez!_"
@@ -48,7 +48,6 @@
         "close":"Cerrar ticket.",
         "delete":"Eliminar ticket",
         "reopen":"Re-Abrir ticket",
-        "sendTranscript":"Obtener transcript.",
         "closeWithReason":"cerrar con razón"
     },
     "messages":{
@@ -66,8 +65,6 @@
         "deletedTicketDmDescription":"¡Tu ticket fué eliminado!",
         "reopenTicketDmTitle":"¡Ticket re-abierto!",
         "reopenTicketDmDescription":"¡Tu ticket se vió abierto de nuevo!",
-        "newTranscriptTitle":"¡Un nuevo transcript está aquí!",
-        "hereIsTheTranscript":"Aquí está el transcript:",
         
         "chooseCategory":"Elije una categoría:",
         "gettingdeleted":"El ticket se está viendo eliminado...",
@@ -79,5 +76,12 @@
         "closedby":"cerrado por",
         "modalreason":"Cúal es la razón para cerrar este ticket?",
         "chooseATicket": "Elije un ticket"
+    },
+    "transcripts":{
+        "title":"Transcripción",
+        "processed":"La transcripción del ticket está siendo procesada...",
+        "wait":"¡Por favor, espere!",
+        "estimated":"Tiempo estimado",
+        "available":"La transcripción estará disponible aquí"
     }
 }

package.json

@@ -1,6 +1,6 @@
 {
   "name": "open-ticket",
-  "version": "3.1.0",
+  "version": "3.2.1",
   "description": "This is an open-source discord ticket bot, you can configure it and it comes with cool features like a transcript.",
   "main": "index.js",
   "scripts": {
@@ -16,9 +16,7 @@
     "axios": "^0.27.2",
     "chalk": "^5.0.1",
     "discord.js": "^14.7.1",
-    "express": "^4.17.1",
+    "node": "^16.10.0"
-    "node": "^16.10.0",
-    "node-localstorage": "^2.2.1"
   },
   "repository": {
     "type": "git",

transcriptconfig.json

@@ -0,0 +1,18 @@
+{
+    "sendTranscripts":{
+        "enableChannel":false,
+        "channel":"transcript channel id",
+        "useHTMLtranscripts":true,
+        
+        "enableDM":false
+    },
+    "style":{
+        "titleColor":"#F8BA00",
+        "background":{
+            "enableCustomBackground":false,
+            "backgroundModus":"color OR image",
+            "backgroundData":"#abc123 OR https://www.example.com/image.png"
+            
+        }
+    }
+}