Removed readme warning

Update README.md
2023-05-19 15:03:22 +02:00 · 2023-05-19 15:02:43 +02:00 · 2023-05-19 15:02:09 +02:00 · 2023-05-19 15:00:47 +02:00 · 2023-05-19 14:55:29 +02:00 · 2023-05-17 21:43:59 +02:00
91 changed files with 4581 additions and 1641 deletions
@@ -0,0 +1,42 @@
+# Contributing
+## Translation
+### Step 1: checking
+1. [Check if the language isn't already in open ticket!](/language/)
+2. Check if the current translation is up-to-date!
+3. Can you edit/write JSON?
+
+If there is translation missing & you can write json, then go to the next step!
+
+### Step 2: translating
+**RULES:**
+- Always upload to the [__`dev` branch!__](https://github.com/DJj123dj/open-ticket/tree/dev)
+- Don't change anything else, except the translation you are adding!
+- Translations are checked before uploading, so don't write things that aren't specified in the json file
+- Always start translating from `english.json` or `custom.json`! Never from another language.
+
+If you translate, you need to change 2 files! The first one is required, the other one is optional & will be added by us if you don't do it!
+1. add `yourlanguage.json` to the `/language/` directory
+2. (OPTIONAL) add your discord name & tag in the translator table in `README.md`
+
+### Step 3: waiting
+Translations will always be added in the **next version** of Open Ticket! They will never be added to the `main` branch directly without anything else! This means that it can take some time before your translation is in the official version!
+
+## Writing plugins
+We are going to create an official repository for plugins soon!
+But don't worry! You can already write some plugins!
+
+**RULES:**
+- Always specify the versions that the plugin is compatible with!
+- If extra npm dependencies are needed, then they also need to be specified!
+- If there are errors while you write a plugin/edit the code in some way. Then we can't help you with fixing the bug. We only fix bugs that are part of an unedited version of Open Ticket!
+
+## Other versions of contributing
+If you want to contribute in another way, feel free to join [our discord server](https://discord.dj-dj.be) & talk about how you are going to do it. We will always help you!
+
+<br>
+CONTRIBUTING GUIDELINES - Last updated: 23/3/2023<br>
+© DJdj Development<br><br>
+Website: https://www.dj-dj.be <br>
+Discord: https://discord.dj-dj.be <br>
+Email: support@dj-dj.be <br>
+Open Ticket website: https://openticket.dj-dj.be
@@ -1,9 +1,9 @@
 ---
 name: Bug report
-about: Create a report to help us improve Open Ticket
+about: Report bugs to help us improve open ticket!
 title: "[BUG] your bug"
 labels: bug
-assignees: ''
+assignees: DJj123dj

 ---

@@ -1,9 +1,9 @@
 ---
 name: Plugin
-about: Show your open ticket plugins here!
+about: Show your plugin to the developers from open ticket!
 title: "[PLUGIN] your plugin"
 labels: plugin
-assignees: ''
+assignees: DJj123dj

 ---

@@ -0,0 +1,41 @@
+# Security Policy
+
+## Supported Versions
+
+Support for Open Ticket is only available for the versions specified below!
+
+✅ Supported
+🟧 Partially Supported
+❌ Not Supported
+
+| Version | Supported          |
+| ------- | ------------------ |
+| 3.4.0   | :white_check_mark: |
+| 3.3.0   | 🟧                |
+| 3.2.2   | 🟧 |
+| < 3.2.2   | :x:                |
+
+## Reporting a Vulnerability
+
+You can report Vulnerabilities, errors & bugs in the following ways:
+
+- Creating an issue on github
+- Creating a ticket in our discord server
+- Reporting the bug in DM on discord (DJj123dj#1706)
+- Emailing support@dj-dj.be
+
+If your report an error, be clear about what is going on. 
+Specify the version & language of the bot together with when the error happend. (for example: when I click the close button)
+Send screenshots from the error if possible, and send openticketdebug.txt (or a screenshot of it) to us. 
+Don't just report the error and never reply again! It can be possible that we need you for more information!
+
+## Contributing
+Visit [Contributing.md](/.github/CONTRIBUTING.md) for rules about translating & adding features!
+
+<br>
+SECURITY POLICY - Last updated: 23/3/2023<br>
+© DJdj Development<br><br>
+Website: https://www.dj-dj.be <br>
+Discord: https://discord.dj-dj.be <br>
+Email: support@dj-dj.be <br>
+Open Ticket website: https://openticket.dj-dj.be
@@ -1,18 +1,22 @@
 node_modules/
 package-lock.json
-devConfig.json
-devConfig1.json
-devConfig2.json
-devConfig3.json
-devConfig4.json
-devConfig5.json
+devconfig.json
+devconfig1.json
+devconfig2.json
+devconfig3.json
+devconfig4.json
+devconfig5.json
 .DS_Store
 openticketdebug.txt
 developerChangelog.md
 storage/dynamicDB/
 storage/slashcmdEnabled.txt
 storage/database.json
+storage/tsdatabase.json
 storage/.DS_Store
 .vscode/
 livestatus.json
-test.js
+test.js
+devtsconfig.json
+plugins/*
+!plugins/example.plugin.js
@@ -1,3 +0,0 @@
-# comming soon
-For now on, you can create a ticket in our server:
-https://discord.dj-dj.be
@@ -1,59 +1,72 @@
-# Open Ticket
-[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-3.1.0-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v3.1.0)  [![discord.js](https://img.shields.io/badge/discord.js-v14-CB3837.svg?style=flat-square&logo=npm)]()  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) [![documentation](https://img.shields.io/badge/documentation-Click%20Here-yellow.svg?style=flat-square)](https://docs.openticket.dj-dj.be)
+<img src="https://www.dj-dj.be/wp-content/uploads/2023/02/open-ticket-cropped.png" alt="Open Ticket" width="600px">

-Open ticket is the most configurable open-source ticket bot for discord! Made with the newest technologies. Like: Slash commands, transcripts, multiple ticket types, buttons & dropdowns!
-Start using it now, you can do anything!
+[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-3.4.0-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v3.4.0)  [![discord.js](https://img.shields.io/badge/discord.js-v14-CB3837.svg?style=flat-square&logo=npm)]()  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) [![stars](https://img.shields.io/github/stars/djj123dj/open-ticket?color=yellow&label=stars&logo=github&style=flat-square)](https://docs.openticket.dj-dj.be)

-*We love to hear suggestions for more features!*
+### Open Ticket
+Open Ticket is of the most customisable discord ticket bots of all time!
+You have more than +100 options to customise in the config! This includes html transcripts, unlimited tickets, custom embeds & more!
+We also have a great support service, we can solve every question you have about open ticket! We even provide free 24/7 hosting if you want!

-<img src="logo.png" alt="Open Ticket logo" style="height: 200px; width:200px;"/>
+Take a look at all the features and discover the possibilities!
+### [Documentation](https://docs.openticket.dj-dj.be/quick-start)

-[![wiki](https://img.shields.io/badge/documentation-click%20here-blue.svg?style=flat-square)](https://www.github.com/DJj123dj/open-ticket/wiki) 
+## Features
+- **🎉 NEW! html transcripts V2!**
+- 🔒 close, ❌ delete & ✅ re-open tickets
+- 🇬🇧 translation in 18 different languages
+- 📄 very advanced customisation
+- 🆗 buttons or 🔽 dropdowns!
+- 🆒 plugins
+- ∞ unlimited tickets & unlimited messages
+- ➕➖ add/remove users from a ticket
+- /slash & text commands

-### Thanks to these people:
- DJ-Lite: for doing the administration
- Sanke: for translation & new ideas
- Everyone that reported a bug
-#### And our translators!
- ExothDE
- 1x1
- Redactado
- t0miiis
- josuens14
- M4
- David.
- Maurizio
+<details>
+  <summary><b>Click here for even more features!</b></summary>
+  
+  
+  - very customisable
+  - close tickets with reason
+  - also includes reaction roles!
+  - discord interaction buttons
+  - discord.js 14
+</details>

-## features
- discord interaction buttons
- slash & text commands
- close, delete & re-open tickets
- translation in 10 different languages
- transcripts
- add/remove users from a ticket
- a lot of customisation options.
- tickets, reaction roles & links are all possible!
- choose between buttons or dropdowns!
- discord.js v14
- everyting is configurable
- custom API + plugins
- unlimited tickets spread over multiple messages
- close with reason
+## preview
+Images coming soon<br>
+You can already see some images at our [documentation!](https://docs.openticket.dj-dj.be)

-*comming soon*
- share transcripts
- view transcripts in html

-## quick start
-[Click here to start your adventure!](https://docs.openticket.dj-dj.be/quick-start)
+## credits
+DJdj Development Team
+|Main Developer|Developer|Support Team|Designer|
+|--------------|---------|-----------|---------|
+|DJj123dj      |Sanke    |DJ-Lite    |vuur_draak|

-## documentation
-[<img src="./otWIKI.png" width="400px" href="https://docs.openticket.dj-dj.be">](https://docs.openticket.dj-dj.be)
+Translators
+|Language      |Translator               |
+|--------------|-------------------------|
+|Dutch         |DJj123dj#1706            |
+|Romanian      |Sanke#6086               |
+|French        |Sanke#6086               |
+|Spanish       |Redactado#1673 & josuens14#5267|
+|German        |david.#8276              |
+|Italian       |Maurizio#0268            |
+|Czech         |t0miiis#3022             |
+|Arabic        |ChilledBroke#9986 & M4#5882|
+|Danish        |the_gamer#5095           |
+|Portuguese    |QuirAddon#9778           |
+|Russian       |Apexo#0723               |
+|Turkish       |Hydrâelčhâvø#1575        |
+|Polish        |MKevas#8311              |
+|Slovenian     |n1kkec#5341              |
+|Thai          |Mods HD#0661             |
+|Norwegian     |NoOneNook#0266           |
+|Greek         |ꙅoᴎɒᎸɘƚꙅ#3744             |

-## information
+## links
+current version: _v3.4.0_
+</br>changelog: [click here](https://docs.openticket.dj-dj.be/other/changelog)
+</br>documentation: [click here](https://docs.openticket.dj-dj.be/quick-start)

-_v3.1.0_
-
-changelog: [click here](https://docs.openticket.dj-dj.be/other/changelog)
-
-© 2022 - DJdj Development | [website](https://www.dj-dj.be) | [discord](https://discord.dj-dj.be) | [terms of service](https://www.dj-dj.be/terms)
+© 2023 - DJdj Development | [website](https://www.dj-dj.be) | [discord](https://discord.dj-dj.be) | [terms of service](https://www.dj-dj.be/terms)
@@ -23,28 +23,24 @@ module.exports = () => {
            return
        }

-        msg.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value

-            msg.channel.permissionOverwrites.create(user.id, { ViewChannel:true, AddReactions:true,AttachFiles:true, EmbedLinks:true, SendMessages:true})
-            msg.channel.send({embeds:[bot.embeds.commands.addEmbed(user,msg.author)]})
+        msg.channel.permissionOverwrites.create(user.id, { ViewChannel:true, AddReactions:true,AttachFiles:true, EmbedLinks:true, SendMessages:true})
+        msg.channel.send({embeds:[bot.embeds.commands.addEmbed(user,msg.author)]})

-            var loguser = msg.mentions.users.first()
-            log("command","someone used the 'add' command",[{key:"user",value:msg.author.tag}])
-            log("system","user added to ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"added_user",value:loguser.tag}])
+        var loguser = msg.mentions.users.first()
+        log("command","someone used the 'add' command",[{key:"user",value:msg.author.tag}])
+        log("system","user added to ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"added_user",value:loguser.tag}])

-            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+        const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+        APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})

-            APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
-        })
-        
+        APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
    })

-    if (!DISABLE.commands.slash.add) client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.add) client.on("interactionCreate",async (interaction) => {
        if (!interaction.isChatInputCommand()) return
        if (interaction.commandName != "add") return
        const user = interaction.options.getUser("user")
@@ -55,25 +51,22 @@ module.exports = () => {
            return
        }

-        interaction.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        await interaction.deferReply()

-            interaction.channel.permissionOverwrites.create(user.id, { ViewChannel:true, AddReactions:true,AttachFiles:true, EmbedLinks:true, SendMessages:true})
-            interaction.reply({embeds:[bot.embeds.commands.addEmbed(user,interaction.user)]})
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value

-            var loguser = user
-            log("command","someone used the 'add' command",[{key:"user",value:interaction.user.tag}])
-            log("system","user added to ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"added_user",value:loguser.tag}])
+        interaction.channel.permissionOverwrites.create(user.id, { ViewChannel:true, AddReactions:true,AttachFiles:true, EmbedLinks:true, SendMessages:true})
+        interaction.editReply({embeds:[bot.embeds.commands.addEmbed(user,interaction.user)]})

-            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
-            APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
-            
-        })
+        var loguser = user
+        log("command","someone used the 'add' command",[{key:"user",value:interaction.user.tag}])
+        log("system","user added to ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"added_user",value:loguser.tag}])

+        const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+        APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+        APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
       
    })
 }
@@ -0,0 +1,118 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded change.js")
+
+    if (!DISABLE.commands.text.change) client.on("messageCreate", async msg => {
+        if (!msg.content.startsWith(config.prefix+"change")) return
+
+        if (!msg.guild) return
+        if (!permsChecker.command(msg.author.id,msg.guild.id)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+            
+        const list = []
+        config.options.forEach((o) => list.push(o.id))
+
+        var newtype = msg.content.split(config.prefix+"change")[1].substring(1)
+        if (!newtype) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(list,l.errors.missingArgsDescription+" `<type>`:\n`"+config.prefix+"change <type>`")]})
+
+        const newTicket = require("../core/utils/configParser").getTicketById(newtype)
+        if (!newTicket) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(list,l.errors.missingArgsDescription+" `<type>`:\n`"+config.prefix+"change <type>`")]})
+
+        /**@type {String} */
+        var chName = msg.channel.name
+        const splitted = chName.split("-")
+        const prefix = splitted.shift()
+        const name = (splitted.length > 0) ? splitted.join("-") : prefix
+        
+        if (newTicket.category){
+            const parent = await msg.guild.channels.fetch(newTicket.category,{cache:true})
+            if (parent && parent.type == discord.ChannelType.GuildCategory) msg.channel.setParent(parent)
+        }
+        
+        msg.channel.setName(newTicket.channelprefix+name)
+        msg.channel.send({embeds:[bot.embeds.commands.changeEmbed(msg.author,newtype)]})
+
+        log("command","someone used the 'change' command",[{key:"user",value:msg.author.tag}])
+        log("system","ticket type changed",[{key:"user",value:msg.author.tag},{key:"ticket",value:name},{key:"newtype",value:newtype}])
+        APIEvents.onCommand("change",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+    })
+
+    if (!DISABLE.commands.slash.change) client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "change") return
+
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
+        await interaction.deferReply()
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+            
+        const list = []
+        config.options.forEach((o) => list.push(o.id))
+
+        var newtype = interaction.options.getString("type",true)
+        const newTicket = require("../core/utils/configParser").getTicketById(newtype,true)
+        
+        if (!newTicket) return interaction.editReply({embeds:[bot.errorLog.invalidIdChooseFromList(list,l.errors.missingArgsDescription+" `<type>`:\n`"+config.prefix+"change <type>`")]})
+
+        /**@type {discord.PermissionOverwriteManager} */
+        const prePermsManager = interaction.channel.permissionOverwrites
+        const prePerms = prePermsManager.cache
+        
+        /**@type {String} */
+        var chName = interaction.channel.name
+        const splitted = chName.split("-")
+        const prefix = splitted.shift()
+        const name = (splitted.length > 0) ? splitted.join("-") : prefix
+
+        if (newTicket.category){
+            const parent = await interaction.guild.channels.fetch(newTicket.category,{cache:true})
+            if (parent && parent.type == discord.ChannelType.GuildCategory) interaction.channel.setParent(parent)
+        }
+
+        await prePermsManager.set(prePerms)
+        interaction.channel.setName(newTicket.channelprefix+name)
+
+        var newHiddendata = hiddendata.data
+        newHiddendata.find((value,index) => {
+            if (value.key == "type"){
+                newHiddendata[index] = {key:"type",value:newtype}
+            }
+        })
+        
+        const prevDescription = bot.hiddenData.removeHiddenData(firstmsg.embeds[0].description).description
+        const newData = bot.hiddenData.writeHiddenData("ticketdata",newHiddendata)
+        const newDescription = prevDescription+newData
+        const newEmbed = new discord.EmbedBuilder(firstmsg.embeds[0].data)
+            .setDescription(newDescription)
+
+        firstmsg.edit({embeds:[newEmbed]})
+        
+        interaction.editReply({embeds:[bot.embeds.commands.changeEmbed(interaction.user,newtype)]})
+
+        log("command","someone used the 'change' command",[{key:"user",value:interaction.user.tag}])
+        log("system","ticket type changed",[{key:"user",value:interaction.user.tag},{key:"ticket",value:name},{key:"newtype",value:newtype}])
+        APIEvents.onCommand("change",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+    })
+}
@@ -5,6 +5,8 @@ const config = bot.config
 const log = bot.errorLog.log
 const l = bot.language
 const permsChecker = require("../core/utils/permisssionChecker")
+const embed = discord.EmbedBuilder
+const storage = bot.storage

 const APIEvents = require("../core/api/modules/events")
 const DISABLE = require("../core/api/api.json").disable
@@ -24,28 +26,34 @@ module.exports = () => {
            return
        }

-        msg.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value

-            
-            //msg.channel.send({embeds:[bot.embeds.commands.claimEmbed(claimingUser,msg.author)]})
-            msg.channel.send({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
-
-            var loguser = claimingUser
-            log("command","someone used the 'claim' command",[{key:"user",value:msg.author.tag}])
-            log("system","user claimed to ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"claimed_user",value:claimingUser.tag}])
-
-            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            //APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
-            //APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
-        })
+        hiddendata.push({key:"claimedby",value:claimingUser.id})
+        bot.hiddenData.writeHiddenData(msg.channel.id,hiddendata)
+        storage.set("claimData",msg.channel.id,claimingUser.id)
        
+        const newEmbed = new embed(firstmsg.embeds[0].data)
+            .setFooter({text:"claimed by: "+msg.author.tag,iconURL:msg.author.displayAvatarURL()})
+
+        if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
+            firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim],embeds:[newEmbed]})
+        }else{
+            firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim],embeds:[newEmbed]})
+        }
+
+        msg.channel.send({embeds:[bot.embeds.commands.claimEmbed(claimingUser,msg.author)]})
+
+        log("command","someone used the 'claim' command",[{key:"user",value:msg.author.tag}])
+        log("system","user claimed to ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"claimed_user",value:claimingUser.tag}])
+
+        const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+        APIEvents.onTicketClaim(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+        APIEvents.onCommand("claim",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
    })

-    if (!DISABLE.commands.slash.claim) client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.claim) client.on("interactionCreate",async (interaction) => {
        if (!interaction.isChatInputCommand()) return
        if (interaction.commandName != "claim") return
        const user = interaction.options.getUser("user",false) ? interaction.options.getUser("user",true) : interaction.user
@@ -53,28 +61,40 @@ module.exports = () => {
        if (!interaction.guild) return
        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
            permsChecker.sendUserNoPerms(interaction.user)
-            return
+            return interaction.reply({content:":x: "+l.errors.noPermsTitle,ephemeral:true})
        }

+        await interaction.deferReply()
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        hiddendata.push({key:"claimedby",value:user.id})
+        bot.hiddenData.writeHiddenData(interaction.channel.id,hiddendata)
+        storage.set("claimData",interaction.channel.id,user.id)
+        
        interaction.channel.messages.fetchPinned().then(msglist => {
            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
-
-            //interaction.reply({embeds:[bot.embeds.commands.claimEmbed(user,interaction.user)]})
-            interaction.reply({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
-
-            var loguser = user
-            log("command","someone used the 'claim' command",[{key:"user",value:interaction.user.tag}])
-            log("system","user claimed to ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"claimed_user",value:loguser.tag}])
-
-            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            //APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
-            //APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
            
+            const newEmbed = new embed(firstmsg.embeds[0].data)
+                .setFooter({text:"claimed by: "+user.tag,iconURL:user.displayAvatarURL()})
+
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim],embeds:[newEmbed]})
+            }else{
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim],embeds:[newEmbed]})
+            }
        })

-       
+        interaction.editReply({embeds:[bot.embeds.commands.claimEmbed(user,interaction.user)]})
+
+        log("command","someone used the 'claim' command",[{key:"user",value:interaction.user.tag}])
+        log("system","user claimed to ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"claimed_user",value:user.tag}])
+
+        const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+        APIEvents.onTicketClaim(interaction.user,user,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+        APIEvents.onCommand("claim",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
    })
 }
@@ -24,37 +24,32 @@ module.exports = () => {
        }
        const reason = tempreason

-        msg.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value

-            if (hiddendata.data.find(h => h.key == "pendingdelete")) return msg.channel.send({embeds:[bot.errorLog.warning("Warning!","You can't close a ticket while it's being deleted!")]})
+        if (hiddendata.find(h => h.key == "pendingdelete")) return msg.channel.send({embeds:[bot.errorLog.warning("Warning!","You can't close a ticket while it's being deleted!")]})

-            const descriptionReason = reason ? "**"+l.messages.reason+":** "+reason : false
-            msg.channel.send({embeds:[bot.embeds.commands.closeEmbed(msg.author,descriptionReason)],components:[bot.buttons.close.closeCommandRow]})
+        const descriptionReason = reason ? "**"+l.messages.reason+":** "+reason : false
+        msg.channel.send({embeds:[bot.embeds.commands.closeEmbed(msg.author,descriptionReason)],components:[bot.buttons.close.closeCommandRow]})

-            var name = msg.channel.name
-            var prefix = ""
-            const tickets = config.options
-            tickets.forEach((ticket) => {
-                if (name.startsWith(ticket.channelprefix)){
-                    prefix = ticket.channelprefix
-                }
-            })
-
-            require("../core/ticketActions/ticketCloser").NEWcloseTicket(msg.member,msg.channel,prefix,"close",reason,true)
-
-            log("command","someone used the 'close' command",[{key:"user",value:msg.author.tag}])
-            APIEvents.onCommand("close",true,msg.author,msg.channel,msg.guild,new Date())
-            
+        var name = msg.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
        })
-        
+
+        require("../core/ticketActions/ticketCloser").closeManager(msg.member,msg.channel,prefix,"close",reason,true)
+
+        log("command","someone used the 'close' command",[{key:"user",value:msg.author.tag}])
+        APIEvents.onCommand("close",true,msg.author,msg.channel,msg.guild,new Date())
        
    })

-    if (!DISABLE.commands.slash.close) client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.close) client.on("interactionCreate",async(interaction) => {
        if (!interaction.isChatInputCommand()) return
        if (interaction.commandName != "close") return

@@ -62,31 +57,29 @@ module.exports = () => {

        const reason = interaction.options.getString("reason") ? interaction.options.getString("reason") : false

-       interaction.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        await interaction.deferReply()

-            if (hiddendata.data.find(h => h.key == "pendingdelete")) return interaction.reply({embeds:[bot.errorLog.warning("Warning!","You can't close a ticket while it's being deleted!")]})
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value

-            const descriptionReason = reason ? "**"+l.messages.reason+":** "+reason : false
-            interaction.reply({embeds:[bot.embeds.commands.closeEmbed(interaction.user,descriptionReason)],components:[bot.buttons.close.closeCommandRow]})
+        if (hiddendata.find(h => h.key == "pendingdelete")) return interaction.editReply({embeds:[bot.errorLog.warning("Warning!","You can't close a ticket while it's being deleted!")]})

-            var name = interaction.channel.name
-            var prefix = ""
-            const tickets = config.options
-            tickets.forEach((ticket) => {
-                if (name.startsWith(ticket.channelprefix)){
-                    prefix = ticket.channelprefix
-                }
-            })
+        const descriptionReason = reason ? "**"+l.messages.reason+":** "+reason : false
+        interaction.editReply({embeds:[bot.embeds.commands.closeEmbed(interaction.user,descriptionReason)],components:[bot.buttons.close.closeCommandRow]})

-            require("../core/ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close",false,true)
-
-            log("command","someone used the 'close' command",[{key:"user",value:interaction.user.tag}])
-            APIEvents.onCommand("close",true,interaction.user,interaction.channel,interaction.guild,new Date())
-            
+        var name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
        })
+
+        require("../core/ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"close",false,true)
+
+        log("command","someone used the 'close' command",[{key:"user",value:interaction.user.tag}])
+        APIEvents.onCommand("close",true,interaction.user,interaction.channel,interaction.guild,new Date())
    })
 }
@@ -21,66 +21,58 @@ module.exports = () => {
            return
        }

-        msg.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value

-            msg.channel.send({embeds:[bot.embeds.commands.deleteEmbed(msg.author)]})
+        msg.channel.send({embeds:[bot.embeds.commands.deleteEmbed(msg.author)]})

-            var name = msg.channel.name
-            var prefix = ""
-            const tickets = config.options
-            tickets.forEach((ticket) => {
-                if (name.startsWith(ticket.channelprefix)){
-                    prefix = ticket.channelprefix
-                }
-            })
-
-            require("../core/ticketActions/ticketCloser").NEWcloseTicket(msg.member,msg.channel,prefix,"delete",false,true)
-
-            log("command","someone used the 'delete' command",[{key:"user",value:msg.author.tag}])
-            APIEvents.onCommand("delete",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        var name = msg.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
        })
-        
+
+        require("../core/ticketActions/ticketCloser").closeManager(msg.member,msg.channel,prefix,"delete",false,true)
+
+        log("command","someone used the 'delete' command",[{key:"user",value:msg.author.tag}])
+        APIEvents.onCommand("delete",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
        
    })

-    if (!DISABLE.commands.slash.delete) client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.delete) client.on("interactionCreate",async (interaction) => {
        if (!interaction.isChatInputCommand()) return
        if (interaction.commandName != "delete") return

-        //interaction.deferReply()
-
        if (!interaction.guild) return
        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
            permsChecker.sendUserNoPerms(interaction.user)
            return interaction.reply({embeds:[bot.errorLog.noPermsDelete(interaction.user)]})
        }

-        interaction.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        await interaction.deferReply()

-            interaction.reply({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value

-            var name = interaction.channel.name
-            var prefix = ""
-            const tickets = config.options
-            tickets.forEach((ticket) => {
-                if (name.startsWith(ticket.channelprefix)){
-                    prefix = ticket.channelprefix
-                }
-            })
+        interaction.editReply({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})

-            require("../core/ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete",false,true)
-
-            log("command","someone used the 'delete' command",[{key:"user",value:interaction.user.tag}])
-            APIEvents.onCommand("delete",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
-            
+        var name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
        })
+
+        require("../core/ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"delete",false,true)
+
+        log("command","someone used the 'delete' command",[{key:"user",value:interaction.user.tag}])
+        APIEvents.onCommand("delete",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
    })
 }
@@ -15,13 +15,14 @@ module.exports = () => {
    const prefix = config.system.showSlashcmdsInHelp ? "/" : config.prefix

    const helpEmbed = new discord.EmbedBuilder()
-        .setColor(config.main_color)
+        .setColor(config.color)
        .setTitle("❔ "+l.helpMenu.title)

-    const header = config.system.ticket_channel ? l.helpMenu.header1.replace("{0}","<#"+config.system.ticket_channel+">") : l.helpMenu.header2
-    helpEmbed.setDescription(header+"`"+prefix+msgName+" <id>` ➜ _"+l.helpMenu.msgCmd+"_\n\n`"+prefix+"rename <name>` ➜ _"+l.helpMenu.renameCmd+"_\n`"+prefix+"close` ➜ _"+l.helpMenu.closeCmd+"_\n`"+prefix+"delete` ➜ _"+l.helpMenu.deleteCmd+"_\n`"+prefix+"reopen` ➜ _"+l.helpMenu.reopenCmd+"_\n\n`"+prefix+"add <user>` ➜ _"+l.helpMenu.addCmd+"_\n`"+prefix+"remove <user>` ➜ _"+l.helpMenu.removeCmd+"_")
-
-    if (config.credits) helpEmbed.setFooter({text:"Open-Ticket by DJdj Development | view on github for source code",iconURL:"https://raw.githubusercontent.com/DJj123dj/open-ticket/main/logo.png"})
+    const header = l.helpMenu.header2
+    helpEmbed.setDescription(header+"`"+prefix+msgName+" <id>` ➜ _"+l.helpMenu.msgCmd+"_\n\n`"+prefix+"rename <name>` ➜ _"+l.helpMenu.renameCmd+"_\n`"+prefix+"close [reason]` ➜ _"+l.helpMenu.closeCmd+"_\n`"+prefix+"delete` ➜ _"+l.helpMenu.deleteCmd+"_\n`"+prefix+"reopen` ➜ _"+l.helpMenu.reopenCmd+"_\n\n`"+prefix+"add <user>` ➜ _"+l.helpMenu.addCmd+"_\n`"+prefix+"remove <user>` ➜ _"+l.helpMenu.removeCmd+"_\n\n`"+prefix+"change <newtype>` ➜ _"+l.helpMenu.changeCmd+"_\n`"+prefix+"claim [user]` ➜ _"+l.helpMenu.claimCmd+"_\n`"+prefix+"unclaim` ➜ _"+l.helpMenu.unclaimCmd+"_")
+    helpEmbed.addFields([
+        {name:"Autoclose",value:l.helpMenu.autocloseCmd+"\n`"+prefix+"autoclose enable <inactive time>`\n`"+prefix+"autoclose disable`"}
+    ])

    var otherprefix = prefix.endsWith(" ") ? prefix.substring(0,prefix.length-1) : prefix

@@ -23,25 +23,21 @@ module.exports = () => {
            return
        }

-        msg.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value

-            msg.channel.permissionOverwrites.delete(user.id)
-            msg.channel.send({embeds:[bot.embeds.commands.removeEmbed(user,msg.author)]})
+        msg.channel.permissionOverwrites.delete(user.id)
+        msg.channel.send({embeds:[bot.embeds.commands.removeEmbed(user,msg.author)]})

-            var loguser = msg.mentions.users.first()
-            
-            log("command","someone used the 'remove' command",[{key:"user",value:msg.author.tag}])
-            log("system","user removed from ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"removed_user",value:loguser.tag}])
-
-            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            APIEvents.onTicketRemove(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
-            APIEvents.onCommand("remove",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
-        })
+        var loguser = msg.mentions.users.first()
        
+        log("command","someone used the 'remove' command",[{key:"user",value:msg.author.tag}])
+        log("system","user removed from ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"removed_user",value:loguser.tag}])
+
+        const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+        APIEvents.onTicketRemove(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+        APIEvents.onCommand("remove",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
    })

    if (!DISABLE.commands.slash.remove) client.on("interactionCreate",async (interaction) => {
@@ -55,23 +51,22 @@ module.exports = () => {
            return
        }

-        await interaction.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        await interaction.deferReply()

-            interaction.channel.permissionOverwrites.delete(user.id)
-            interaction.reply({embeds:[bot.embeds.commands.removeEmbed(user,interaction.user)]})
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value

-            var loguser = user
-            
-            log("command","someone used the 'remove' command",[{key:"user",value:interaction.user.tag}])
-            log("system","user removed from ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"removed_user",value:loguser.tag}])
+        interaction.channel.permissionOverwrites.delete(user.id)
+        interaction.editReply({embeds:[bot.embeds.commands.removeEmbed(user,interaction.user)]})

-            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            APIEvents.onTicketRemove(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
-            APIEvents.onCommand("remove",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
-        })
+        var loguser = user
+        
+        log("command","someone used the 'remove' command",[{key:"user",value:interaction.user.tag}])
+        log("system","user removed from ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"removed_user",value:loguser.tag}])
+
+        const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+        APIEvents.onTicketRemove(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+        APIEvents.onCommand("remove",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
    })
 }
@@ -21,39 +21,34 @@ module.exports = () => {
            return
        }

-        msg.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
            
-            var newname = msg.content.split(config.prefix+"rename")[1].substring(1)
+        var newname = msg.content.split(config.prefix+"rename")[1].substring(1)

-            if (!newname) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<name>`:\n`"+config.prefix+"rename <name>`")]})
+        if (!newname) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<name>`:\n`"+config.prefix+"rename <name>`")]})

-            var name = msg.channel.name
-            var prefix = ""
-            const tickets = config.options
-            tickets.forEach((ticket) => {
-                if (name.startsWith(ticket.channelprefix)){
-                    prefix = ticket.channelprefix
-                }
-            })
-
-            if (!prefix) prefix = "noprefix-"
-
-            msg.channel.setName(prefix+newname)
-            msg.channel.send({embeds:[bot.embeds.commands.renameEmbed(msg.author,prefix+newname)]})
-
-            log("command","someone used the 'rename' command",[{key:"user",value:msg.author.tag}])
-            log("system","ticket renamed",[{key:"user",value:msg.author.tag},{key:"ticket",value:name},{key:"newname",value:newname}])
-            APIEvents.onCommand("rename",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        var name = msg.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
        })
-        
-        
+
+        if (!prefix) prefix = "noprefix-"
+
+        msg.channel.setName(prefix+newname)
+        msg.channel.send({embeds:[bot.embeds.commands.renameEmbed(msg.author,prefix+newname)]})
+
+        log("command","someone used the 'rename' command",[{key:"user",value:msg.author.tag}])
+        log("system","ticket renamed",[{key:"user",value:msg.author.tag},{key:"ticket",value:name},{key:"newname",value:newname}])
+        APIEvents.onCommand("rename",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
    })

-    if (!DISABLE.commands.slash.rename) client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.rename) client.on("interactionCreate",async (interaction) => {
        if (!interaction.isChatInputCommand()) return
        if (interaction.commandName != "rename") return

@@ -63,33 +58,30 @@ module.exports = () => {
            return
        }

-        //interaction.deferReply()
+        await interaction.deferReply()

-        interaction.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
            
-            var newname = interaction.options.getString("name")
-            var name = interaction.channel.name
-            var prefix = ""
-            const tickets = config.options
-            tickets.forEach((ticket) => {
-                if (name.startsWith(ticket.channelprefix)){
-                    prefix = ticket.channelprefix
-                }
-            })
-
-            if (!prefix) prefix = "noprefix-"
-
-            interaction.channel.setName(prefix+newname)
-            interaction.reply({embeds:[bot.embeds.commands.renameEmbed(interaction.user,prefix+newname)]})
-
-            log("command","someone used the 'rename' command",[{key:"user",value:interaction.user.tag}])
-            log("system","ticket renamed",[{key:"user",value:interaction.user.tag},{key:"ticket",value:name},{key:"newname",value:newname}])
-
-            APIEvents.onCommand("rename",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+        var newname = interaction.options.getString("name")
+        var name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
        })
+
+        if (!prefix) prefix = "noprefix-"
+
+        interaction.channel.setName(prefix+newname)
+        interaction.editReply({embeds:[bot.embeds.commands.renameEmbed(interaction.user,prefix+newname)]})
+
+        log("command","someone used the 'rename' command",[{key:"user",value:interaction.user.tag}])
+        log("system","ticket renamed",[{key:"user",value:interaction.user.tag},{key:"ticket",value:name},{key:"newname",value:newname}])
+
+        APIEvents.onCommand("rename",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
    })
 }
@@ -15,46 +15,37 @@ module.exports = () => {
    if (!DISABLE.commands.text.reopen) client.on("messageCreate",msg => {
        if (!msg.content.startsWith(config.prefix+"reopen")) return

-        msg.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value

-            if (hiddendata.data.find(h => h.key == "pendingdelete")) return msg.channel.send({embeds:[bot.errorLog.warning("Warning!","You can't re-open a ticket while it's being deleted!")]})
+        if (hiddendata.find(h => h.key == "pendingdelete")) return msg.channel.send({embeds:[bot.errorLog.warning("Warning!","You can't re-open a ticket while it's being deleted!")]})

-            msg.channel.send({embeds:[bot.embeds.commands.reopenEmbed(msg.author)],components:[bot.buttons.close.openRowNormal]})
+        msg.channel.send({embeds:[bot.embeds.commands.reopenEmbed(msg.author)],components:[bot.buttons.close.openRowNormal]})

-            require("../core/ticketActions/ticketReopener").reopenTicket(msg.guild,msg.channel,msg.author)
-            
-            log("command","someone used the 'reopen' command",[{key:"user",value:msg.author.tag}])
-            APIEvents.onCommand("reopen",true,msg.author,msg.channel,msg.guild,new Date())
-        })
+        require("../core/ticketActions/ticketReopener").reopenTicket(msg.guild,msg.channel,msg.author)
        
+        log("command","someone used the 'reopen' command",[{key:"user",value:msg.author.tag}])
+        APIEvents.onCommand("reopen",true,msg.author,msg.channel,msg.guild,new Date())
    })

    if (!DISABLE.commands.slash.reopen) client.on("interactionCreate",async (interaction) => {
        if (!interaction.isChatInputCommand()) return
        if (interaction.commandName != "reopen") return

-        //interaction.deferReply()
+        await interaction.deferReply()

-        interaction.channel.messages.fetchPinned().then(async msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value

-            if (hiddendata.data.find(h => h.key == "pendingdelete")) return interaction.reply({embeds:[bot.errorLog.warning("Warning!","You can't re-open a ticket while it's being deleted!")]})
+        if (hiddendata.data.find(h => h.key == "pendingdelete")) return interaction.editReply({embeds:[bot.errorLog.warning("Warning!","You can't re-open a ticket while it's being deleted!")]})

-            await interaction.reply({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})
+        await interaction.editReply({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})

-            require("../core/ticketActions/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user)
-            
-            log("command","someone used the 'reopen' command",[{key:"user",value:interaction.user.tag}])
-            APIEvents.onCommand("reopen",true,interaction.user,interaction.channel,interaction.guild,new Date())
-        })
-
-       
+        require("../core/ticketActions/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user)
+        
+        log("command","someone used the 'reopen' command",[{key:"user",value:interaction.user.tag}])
+        APIEvents.onCommand("reopen",true,interaction.user,interaction.channel,interaction.guild,new Date())
    })
 }
@@ -30,8 +30,8 @@ module.exports = () => {

            const id = msg.content.split(config.prefix+"msg")[1].substring(1) ? msg.content.split(config.prefix+"msg")[1].substring(1) : false

-            if (!id) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<id>`:\n`"+config.prefix+"msg <id>`")]})
-            if (!msgIds.includes(id)) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(msgIds)]})
+            if (!id) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(msgIds,l.errors.missingArgsDescription+" `<id>`:\n`"+config.prefix+"msg <id>`")]})
+            if (!msgIds.includes(id)) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(msgIds,l.errors.missingArgsDescription+" `<id>`:\n`"+config.prefix+"msg <id>`")]})


            const {embed,componentRows} = require("../core/utils/getEmbed").createEmbed(id)
@@ -5,6 +5,8 @@ const config = bot.config
 const log = bot.errorLog.log
 const l = bot.language
 const permsChecker = require("../core/utils/permisssionChecker")
+const embed = discord.EmbedBuilder
+const storage = bot.storage

 const APIEvents = require("../core/api/modules/events")
 const DISABLE = require("../core/api/api.json").disable
@@ -21,57 +23,101 @@ module.exports = () => {
            return
        }

+        const unclaimuser = storage.get("claimData",msg.channel.id)
+        if (!unclaimuser || unclaimuser == "false") return msg.channel.send({embeds:[bot.errorLog.serverError("This ticket isn't claimed yet!")]})
+
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        hiddendata.push({key:"claimedby",value:"false"})
+        bot.hiddenData.writeHiddenData(msg.channel.id,hiddendata)
+        storage.set("claimData",msg.channel.id,"false")
+
        msg.channel.messages.fetchPinned().then(msglist => {
+            /**@type {discord.Message} */
            var firstmsg = msglist.last()
            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
-
            
-            //msg.channel.send({embeds:[bot.embeds.commands.unclaimEmbed(msg.author)]})
-            msg.channel.send({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
-
-            var loguser = msg.author
-            log("command","someone used the 'unclaim' command",[{key:"user",value:msg.author.tag}])
-            log("system","user unclaimed from ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"unclaimed_user",value:msg.author.tag}])
+            const newEmbed = new embed(firstmsg.embeds[0].data)

            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            //APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
-            //APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
-        })
-        
+            if (ticketData && ticketData.autoclose.enable){
+                const footerText = l.commands.autocloseTitle.replace("{0}",ticketData.autoclose.inactiveHours+"h")
+                newEmbed.setFooter({text:footerText})
+            }else{
+                newEmbed.setFooter(null)
+            }
+
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabled],embeds:[newEmbed]})
+            }else{
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal],embeds:[newEmbed]})
+            }
+
+            msg.channel.send({embeds:[bot.embeds.commands.unclaimEmbed(msg.author)]})
+
+            log("command","someone used the 'unclaim' command",[{key:"user",value:msg.author.tag}])
+            log("system","user unclaimed from ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"unclaimed_user",value:unclaimuser}])
+
+            
+            APIEvents.onTicketUnclaim(msg.author,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+            APIEvents.onCommand("unclaim",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        }) 
    })

-    if (!DISABLE.commands.slash.unclaim) client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.unclaim) client.on("interactionCreate",async (interaction) => {
        if (!interaction.isChatInputCommand()) return
        if (interaction.commandName != "unclaim") return
-        const user = interaction.user

        if (!interaction.guild) return
        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
            permsChecker.sendUserNoPerms(interaction.user)
+            interaction.reply({content:":x: "+l.errors.noPermsTitle,ephemeral:true})
            return
        }

+        await interaction.deferReply()
+
+        const unclaimuser = storage.get("claimData",interaction.channel.id)
+        if (!unclaimuser || unclaimuser == "false") return interaction.editReply({embeds:[bot.errorLog.serverError("This ticket isn't claimed yet!")]})
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        hiddendata.push({key:"claimedby",value:"false"})
+        bot.hiddenData.writeHiddenData(interaction.channel.id,hiddendata)
+        storage.set("claimData",interaction.channel.id,"false")
+
        interaction.channel.messages.fetchPinned().then(msglist => {
+            /**@type {discord.Message} */
            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})

-            //interaction.reply({embeds:[bot.embeds.commands.unclaimEmbed(interaction.user)]})
-            interaction.reply({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
-
-            var loguser = user
-            log("command","someone used the 'unclaim' command",[{key:"user",value:interaction.user.tag}])
-            log("system","user unclaimed from ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"unclaimed_user",value:loguser.tag}])
+            const newEmbed = new embed(firstmsg.embeds[0].data)

            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            //APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
-            //APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
-            
-        })
+            if (ticketData && ticketData.autoclose.enable){
+                const footerText = l.commands.autocloseTitle.replace("{0}",ticketData.autoclose.inactiveHours+"h")
+                newEmbed.setFooter({text:footerText})
+            }else{
+                newEmbed.setFooter(null)
+            }

-       
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabled],embeds:[newEmbed]})
+            }else{
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal],embeds:[newEmbed]})
+            }
+
+            interaction.editReply({embeds:[bot.embeds.commands.unclaimEmbed(interaction.user)]})
+
+            log("command","someone used the 'unclaim' command",[{key:"user",value:interaction.user.tag}])
+            log("system","user unclaimed from ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"unclaimed_user",value:unclaimuser}])
+
+            APIEvents.onTicketUnclaim(interaction.user,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+            APIEvents.onCommand("unclaim",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+        })
    })
 }
@@ -1,12 +1,14 @@
 {
-    "main_color":"#ffffff",
-    "server_id":"server id (for slash cmds)",
-    "auth_token":"auth token",
-    "main_adminroles":["discord role id"],
+    "color":"#ffffff",
+    "serverId":"server id (for slash cmds)",
+    "token":{
+        "value":"insert your bot token here",
+        "fromENV":false
+    },
+    "adminRoles":["discord role id"],
    "prefix":"!ticket ",
-    "languagefile":"english",
+    "languageFile":"english",

-    "credits":true,
    "status":{
        "enabled":true,
        "type":"PLAYING",
@@ -14,21 +16,19 @@
    },

    "system":{
-        "ticket_channel":"channel id",
-        "max_allowed_tickets":3,
-        "enable_DM_Messages":true,
+        "maxAmountOfTickets":3,
+        "dmMessages":false,

-        "has@everyoneaccess":false,
-        "member_role":"member role (doesn't have access to tickets)",
-        "closeMode":"adminonly|normal",
+        "memberRole":"member role (leave empty if you have no member role)",
+        "closeMode":"adminonly OR normal (select one!)",

-        "enable_transcript":false,
-        "enable_DM_transcript":false,
-        "transcript_channel":"channel id",
+        "transcripts":"!!!! ALL SETTINGS FOR TRANSCRIPTS ARE LOCATED IN: transcriptconfig.json !!!!",

-        "showSlashcmdsInHelp":false
+        "showSlashcmdsInHelp":false,
+        "answerInEphemeralOnOpen":true
    },

+    "SUPPORT":"Take look at our wiki: https://docs.openticket.dj-dj.be or join our discord server: https://discord.dj-dj.be if you need support!",
    "options":[
        {
            "id":"general",
@@ -40,8 +40,9 @@

            "color":"gray",
            "adminroles":["role id"],
+            "readonlyAdminroles":["role id"],
            "channelprefix":"question-",
-            "category":"category id",
+            "category":"category id (or leave empty)",
            "message":"You created a ticket!",
            "enableDmOnOpen":true,
            "ticketmessage":"The staff will help you soon!\n\n*Click on the button below to close the ticket!*",
@@ -50,10 +51,28 @@
                "enable":false,
                "url":"https://www.example.com/catmemes/cat.png"
            },
+            "image":{
+                "enable":false,
+                "url":"https://www.dj-dj.be/wp-content/uploads/2022/09/pfp-cropped.png"
+            },

            "closedCategory":{
                "enable":false,
                "id":"category id"
+            },
+
+            "autoclose":{
+                "enable":false,
+                "inactiveHours":24
+            },
+
+            "ping":{
+                "@here":true,
+                "@everyone":false,
+                "custom":{
+                    "enable":false,
+                    "roleId":"012345678910"
+                }
            }
            
        },
@@ -92,11 +111,17 @@
            "dropdown":false,

            "enableFooter":false,
-            "footer":"Open Ticket v3.1.0 - I'm a footer!",
+            "footer":"Open Ticket v3.4.0 - I'm a footer!",
+
+            "enableFooterImage":false,
+            "footerImage":"https://www.example.com/catmemes/cat.png",

            "enableThumbnail":false,
            "thumbnail":"https://www.example.com/catmemes/cat.png",

+            "enableImage":false,
+            "image":"https://www.example.com/catmemes/cat.png",
+
            "enableCustomColor":false,
            "color":"#ffffff",

@@ -121,4 +146,4 @@
            }
        }
    ]
-}
+}
@@ -29,7 +29,8 @@
                "remove":false,
                "rename":false,
                "claim":false,
-                "unclaim":false
+                "unclaim":false,
+                "change":false
            },
            "slash":{
                "help":false,
@@ -42,7 +43,8 @@
                "remove":false,
                "rename":false,
                "claim":false,
-                "unclaim":false
+                "unclaim":false,
+                "change":false
            }
        },
        "checkerjs":{
@@ -1,8 +0,0 @@
-/** FOR DEVELOPERS ONLY!!
- * Don't change anything in this file before reading the documentation!
- * visit the api documentation at https://docs.openticket.dj-dj.be
- */
-
-
-exports.embeddedMode = false
-exports.clientLocation = require("../../../index").client
@@ -17,6 +17,10 @@ const ticketReopenListeners = []
 const ticketAddListeners = []
 const ticketRemoveListeners = []

+const ticketClaimListeners = []
+const ticketUnclaimListeners = []
+const ticketChangeListeners = []
+

 const transcriptCreationListeners = []
 const commandListeners = []
@@ -146,6 +150,66 @@ exports.onTicketRemove = (user,editeduser,channel,guild,date,ticketdata) => {

 }

+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+exports.onTicketClaim = (user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","user claimed a ticket",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketClaimListeners.forEach((func) => {
+        try {
+            func(user,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+exports.onTicketUnclaim = (user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","user unclaimed a ticket",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketUnclaimListeners.forEach((func) => {
+        try {
+            func(user,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * @param {String} newtype
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+exports.onTicketChange = (newtype,user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","user changed ticket type",[{key:"newtype",value:newtype},{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketChangeListeners.forEach((func) => {
+        try {
+            func(newtype,user,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
 /**
 * 
 * @param {discord.Message[]} messages 
@@ -165,7 +229,7 @@ exports.onTranscriptCreation = (messages,channel,guild,date) => {

 }

-/**@typedef {"help"|"message"|"close"|"delete"|"reopen"|"rename"|"add"|"remove"} OTCommandType */
+/**@typedef {"help"|"message"|"close"|"delete"|"reopen"|"rename"|"add"|"remove"|"claim"|"unclaim"|"change"} OTCommandType */

 /**
 * 
@@ -269,6 +333,16 @@ exports.onCommand = (type,hasPerms,user,channel,guild,date) => {
 * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
 */

+/**
+ * @callback TicketTypeChangeEvent
+ * @param {String} newtype
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+
 /**
 * @callback CommandEvent
 * @param {OTCommandType} type 
@@ -328,6 +402,21 @@ const onTicketRemove = (callback) => {
    ticketRemoveListeners.push(callback)
 }

+/**@param {TicketActionEvent} callback */
+const onTicketClaim = (callback) => {
+    ticketClaimListeners.push(callback)
+}
+
+/**@param {TicketActionEvent} callback */
+const onTicketUnclaim = (callback) => {
+    ticketUnclaimListeners.push(callback)
+}
+
+/**@param {TicketTypeChangeEvent} callback */
+const onTicketChange = (callback) => {
+    ticketChangeListeners.push(callback)
+}
+
 /**@param {TranscriptCreationEvent} callback */
 const onTranscriptCreation = (callback) => {
    transcriptCreationListeners.push(callback)
@@ -355,6 +444,9 @@ exports.events = {
    onTicketReopen,
    onTicketAdd,
    onTicketRemove,
+    onTicketClaim,
+    onTicketUnclaim,
+    onTicketChange,
    onTranscriptCreation,
    onCommand,
    onReactionRole,
@@ -33,5 +33,5 @@ module.exports = () => {
        }
    })

-    log("info","loaded plugins",[{key:"success",value:successcount},{key:"error",value:failcount},{key:"total",value:totalcount}])
+    require("../startscreen").headerDataPlugins({total:totalcount,success:successcount,error:failcount})
 }
@@ -5,7 +5,7 @@ exports.checker = async () => {
    if (process.argv.some((v) => v == "--devconfig")){
        //console.log(chalk.blue("=> used dev config instead of normal config"))
        try{
-            var tempconfig = require("../devConfig.json")
+            var tempconfig = require("../devconfig.json")
        }catch(err){console.log(err);var tempconfig = require("../config.json")}
    }else{
        var tempconfig = require("../config.json")
@@ -53,9 +53,9 @@ exports.checker = async () => {
    /**@param {String} value */
    const checkToken = (value) => {
        if (value.length < 40){
-            createError("'auth_token' | your token is invalid")
+            createError("'token/value' | your token is invalid")
        }
-        if (value.includes(" ")) createError("'auth_token' | your token includes spaces!")
+        if (value.includes(" ")) createError("'token/value' | your token includes spaces!")
    }

    /**@param {String} value @param {String} path */
@@ -114,21 +114,34 @@ exports.checker = async () => {
            })
        }
    }
-    /**@param {String} value @param {"string"|"boolean"|"number"} type */
+    /**@param {String} value @param {"string"|"boolean"|"number"|"array"|"object"} type */
    const checkType = (value,type,path) => {
        if (type == "boolean"){
            if (typeof value != "boolean"){
                createError("'"+path+"' | invalid type, this must be a boolean!")
-            }
+                return true
+            }else return false
        }else if (type == "number"){
            if (typeof value != "number"){
                createError("'"+path+"' | invalid type, this must be a number!")
-            }
+                return true
+            }else return false
        }else if (type == "string"){
            if (typeof value != "string"){
                createError("'"+path+"' | invalid type, this must be a string!")
-            }
-        }
+                return true
+            }else return false
+        }else if (type == "array"){
+            if (!Array.isArray(value)){
+                createError("'"+path+"' | invalid type, this must be an array!")
+                return true
+            }else return false
+        }else if (type == "object"){
+            if (typeof value != "object"){
+                createError("'"+path+"' | invalid type, this must be an object!")
+                return true
+            }else return false
+        }else return false
    }

    const checkButtonColor = (value,path) => {
@@ -197,6 +210,7 @@ exports.checker = async () => {
            checkButtonColor(option.color,path+"/color")

            //adminroles
+            checkType(option.adminroles,"array",path+"/adminroles")
            checkDiscordArray("roleid",option.adminroles,path+"/adminroles")
            
            //channelprefix
@@ -221,14 +235,38 @@ exports.checker = async () => {
            checkType(option.ticketmessage,"string",path+"/ticketmessage")

            //thumbnail
-            checkType(option.thumbnail.enable,"boolean",path/"/thumbnail/enable")
-            checkType(option.thumbnail.url,"string",path/"/thumbnail/url")
+            if (option.thumbnail){
+                checkType(option.thumbnail.enable,"boolean",path+"/thumbnail/enable")
+                checkType(option.thumbnail.url,"string",path+"/thumbnail/url")
+            }else{
+                createError("'"+path+"/thumbnail' | there is no thumbnail object!")
+            }
+
+            //image
+            if (option.image){
+                checkType(option.image.enable,"boolean",path+"/image/enable")
+                checkType(option.image.url,"string",path+"/image/url")
+            }else{
+                createError("'"+path+"/image' | there is no image object!")
+            }

            //closedCategory
-            checkType(option.closedCategory.enable,"boolean",path/"/closedCategory/enable")
-            checkType(option.closedCategory.id,"string",path/"/closedCategory/id")
-            if (option.closedCategory.enable){
-                checkDiscord("roleid",option.closedCategory.id,path+"/closedCategory/id")
+            if (option.closedCategory){
+                checkType(option.closedCategory.enable,"boolean",path/"/closedCategory/enable")
+                checkType(option.closedCategory.id,"string",path/"/closedCategory/id")
+                if (option.closedCategory.enable){
+                    checkDiscord("roleid",option.closedCategory.id,path+"/closedCategory/id")
+                }
+            }else{
+                createError("'"+path+"/closedCategory' | there is no closedCategory object!")
+            }
+
+            //autoclose
+            if (option.autoclose){
+                checkType(option.autoclose.enable,"boolean",path/"/autoclose/enable")
+                checkType(option.autoclose.inactiveHours,"number",path/"/autoclose/id")
+            }else{
+                createError("'"+path+"/autoclose' | there is no autoclose object!")
            }

        }else if (type == "website"){
@@ -312,17 +350,19 @@ exports.checker = async () => {
        }

        //OPTIONS!!!
-        var counter = 0
-        input.options.forEach((option) => {if (!configParser.optionExists(option)){counter++}})
+        if (checkType(input.options,"array",path+"/options")){
+            var counter = 0
+            input.options.forEach((option) => {if (!configParser.optionExists(option)){counter++}})

-        if (counter == input.options.length){
-            createWarn("'"+path+"/options' | insert the option ids here!")
-        }else{
-            input.options.forEach((option,index) => {
-                if (!configParser.optionExists(option)){
-                    createWarn("'"+path+"/options:"+index+"' | this option doesnt exist!")
-                }
-            })
+            if (counter == input.options.length){
+                createWarn("'"+path+"/options' | insert the option ids here!")
+            }else{
+                input.options.forEach((option,index) => {
+                    if (!configParser.optionExists(option)){
+                        createWarn("'"+path+"/options:"+index+"' | this option doesnt exist!")
+                    }
+                })
+            }
        }

        //other
@@ -368,29 +408,29 @@ exports.checker = async () => {
    //--------------------------|
    //--------------------------|

-    var configArray = ["main_color","server_id","auth_token","main_adminroles","prefix","languagefile","credits","status","system","options","messages"]
+    var configArray = ["color","serverId","token","adminRoles","prefix","languageFile","status","system","options","messages"]
    configArray.forEach((item) => {
        if (config[item] == undefined){
            throw new Error("\n\nMAIN ERROR: the item '"+item+"' doesn't exist in config.json")
        }
    })
    
-    checkHexColor(config.main_color,"main_color")
-    checkDiscord("serverid",config.server_id,"server_id")
+    checkHexColor(config.color,"main_color")
+    checkDiscord("serverid",config.serverId,"server_id")

-    if (!require("./api/api.json").disable.checkerjs.token) checkToken(config.auth_token)
+    if (!require("./api/api.json").disable.checkerjs.token && !config.token.fromENV) checkToken(config.token.value)

-    checkDiscordArray("roleid",config.main_adminroles,"main_adminroles")
+    checkType(config.adminRoles,"array","/main_adminroles")
+    checkDiscordArray("roleid",config.adminRoles,"main_adminroles")
    checkString(config.prefix,1,15,"prefix","prefix")
    //languagefile
-    checkType(config.languagefile,"string","languagefile")
-    const lf = config.languagefile
+    checkType(config.languageFile,"string","languagefile")
+    const lf = config.languageFile
    
-    if (!lf.startsWith("custom") && !lf.startsWith("english") && !lf.startsWith("dutch") && !lf.startsWith("romanian") && !lf.startsWith("german") && !lf.startsWith("arabic") && !lf.startsWith("spanish") && !lf.startsWith("portuguese") && !lf.startsWith("french") && !lf.startsWith("italian")){
+    if (!lf.startsWith("custom") && !lf.startsWith("english") && !lf.startsWith("dutch") && !lf.startsWith("romanian") && !lf.startsWith("german") && !lf.startsWith("arabic") && !lf.startsWith("spanish") && !lf.startsWith("portuguese") && !lf.startsWith("french") && !lf.startsWith("italian") && !lf.startsWith("czech") && !lf.startsWith("danish") && !lf.startsWith("russian") && !lf.startsWith("turkish") && !lf.startsWith("polish") && !lf.startsWith("slovenian")  && !lf.startsWith("thai") && !lf.startsWith("norwegian") && !lf.startsWith("greek")){
        createError("'languagefile' | invalid language, more info in the wiki")
    }

-    checkType(config.credits,"boolean","credits")
    //status:
        checkType(config.status.enabled,"boolean","status/enabled")
        if (config.status.enabled){
@@ -405,30 +445,28 @@ exports.checker = async () => {

    
    //system:
-        if (config.system.ticket_channel){
-            if (config.system.ticket_channel.length < 16 || config.system.ticket_channel.length > 20 || !/^\d+$/.test(config.system.ticket_channel)){
-                createError("'system/ticket_channel' | this channel id is invalid")
-            }
-        }else createWarn("'"+path+"' | you have no ticket channel selected!")
-        checkType(config.system.max_allowed_tickets,"number","system/max_allowed_tickets")
-        checkType(config.system.enable_DM_Messages,"boolean","system/enable_DM_Messages")
-        checkType(config.system["has@everyoneaccess"],"boolean","system/has@everyoneaccess")
-        if (config.system.member_role != "" && config.system.member_role != " " && config.system.member_role != "false" && config.system.member_role != "null" && config.system.member_role != "0"){
-            checkDiscord("roleid",config.system.member_role,"system/member_role")
+        //max tickets
+        checkType(config.system.maxAmountOfTickets,"number","system/maxAmountOfTickets")
+
+        //enableDMmessages
+        checkType(config.system.dmMessages,"boolean","system/dmMessages")
+
+        //memberRole
+        checkType(config.system.memberRole,"string","system/memberRole")
+        if (config.system.memberRole && ![" ","0","false","null","undefined"].includes(config.system.memberRole)){
+            checkDiscord("roleid",config.system.memberRole,"system/memberRole")
        }else{
-            createWarn("'system/member_role' | You don't have a member role, but it's recommended!")
+            createWarn("'system/memberRole' | You don't have a member role, but it's recommended!")
        }
+
+        //closemode
        checkType(config.system.closeMode,"string","system/closeMode")
        if (!["normal","adminonly"].includes(config.system.closeMode)){
            createError("'system/closeMode' | the close mode must be adminonly or normal")
        }

-        checkType(config.system.enable_transcript,"boolean","system/enable_transcript")
-        checkType(config.system.enable_DM_transcript,"boolean","system/enable_DM_transcript")
-        if (config.system.enable_transcript){
-            checkDiscord("channelid",config.system.transcript_channel,"system/transcript_channel")
-        }
        checkType(config.system.showSlashcmdsInHelp,"boolean","system/showSlashcmdsInHelp")
+        checkType(config.system.answerInEphemeralOnOpen,"boolean","system/answerInEphemeralOnOpen")

    //options

@@ -442,29 +480,6 @@ exports.checker = async () => {
    })


-    //discord check
-    /**
-    const discord = require("discord.js")
-    const {GatewayIntentBits,Partials} = discord
-    const client = new discord.Client({
-        intents:[
-            GatewayIntentBits.DirectMessages,
-            GatewayIntentBits.GuildInvites,
-            GatewayIntentBits.GuildMembers,
-            GatewayIntentBits.GuildMessages,
-            GatewayIntentBits.Guilds,
-            GatewayIntentBits.MessageContent
-        ],
-        partials:[Partials.Channel,Partials.Message]
-    })
-    await client.guilds.fetch()
-    if (!client.guilds.cache.find(g => g.id == config.server_id)){
-        createError("'server_id' | i'm not in a server with this id!")
-    }
-    */
-
-    
-
    //the end
    if (errorList.length > 0 || warnList.length > 0){
        console.log("REPORT:\n===========================")
@@ -47,6 +47,17 @@ exports.get = (category,key) => {
    const result = tempresult ? tempresult.value : false
    return result
 }
+
+/**
+ * @param {String} category 
+ * @returns {[{key:String,value:String}]|false}
+ */
+exports.getCategory = (category) => {
+    const currentData = getData()
+    const result = currentData.filter((v) => v.category == category)
+    return result
+}
+
 /**
 * @param {String} category 
 * @param {String} key 
@@ -1,3 +1,13 @@
+/**
+==================================================================
+ALL DATABASE FILES NEED TO EXPORT THE FOLLOWING FUNCTIONS:
+- get(category:String,key:String) => String (value)
+- set(category:String,key:String,value:String) => Boolean (success)
+- delete(category:String,key:String) => Boolean (success)
+- getCategory(category:String) => Array[{key:String,value:String}] (key,value)
+==================================================================
+ */
+
 try {
    var db = require("./dynamicfiles/database")
 }catch(err){
@@ -48,12 +48,13 @@ exports.serverError = (message) => {
    return x
 }

-/**@param {String[]} list */
-exports.invalidIdChooseFromList = (list) => {
+/**@param {String[]} list @param {String|undefined} message */
+exports.invalidIdChooseFromList = (list,message) => {
+    const beforemsg = message ? message+"\n\n" : ""
    var x = new embed()
        .setColor(c.Red)
        .setTitle(":x: "+l.errors.chooseFromListTitle)
-        .setDescription(l.errors.chooseFromListDescription+"\n`"+list.join("`\n`")+"`")
+        .setDescription(beforemsg+l.errors.chooseFromListDescription+"\n`"+list.join("`\n`")+"`")
    return x
 }

@@ -66,7 +67,7 @@ exports.notInATicket = new embed()
 /**@param {String} message @param {String} title */
 exports.success = (title,message) => {
    var x = new embed()
-        .setColor(config.main_color)
+        .setColor(config.color)
        .setTitle(":white_check_mark: "+title)
        .setDescription(message)

@@ -7,7 +7,7 @@ const log = bot.errorLog.log

 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color

 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -25,16 +25,26 @@ exports.closeCommandRow = new arb()
    )
    .addComponents(
        new button()
-        .setCustomId("OTsendTranscript")
+        .setCustomId("OTreopenTicket")
        .setDisabled(false)
-        .setStyle(bs.Secondary)
-        .setLabel(l.buttons.sendTranscript)
-        .setEmoji("📄")
+        .setStyle(bs.Success)
+        .setLabel(l.buttons.reopen)
+        .setEmoji("✔")
+    )
+
+exports.closeCommandRowDisabled = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket1")
+        .setDisabled(true)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
    )
    .addComponents(
        new button()
        .setCustomId("OTreopenTicket")
-        .setDisabled(false)
+        .setDisabled(true)
        .setStyle(bs.Success)
        .setLabel(l.buttons.reopen)
        .setEmoji("✔")
@@ -7,7 +7,7 @@ const log = bot.errorLog.log

 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color

 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -15,6 +15,13 @@ const bs = discord.ButtonStyle


 exports.firstmsgRowNormal = new arb()
+    .addComponents(
+        new button()
+            .setCustomId("OTclaimTicket")
+            .setDisabled(false)
+            .setStyle(bs.Success)
+            .setLabel("Claim Ticket")
+    )
    .addComponents(
        new button()
        .setCustomId("OTcloseTicket")
@@ -33,6 +40,63 @@ exports.firstmsgRowNormal = new arb()
    )

 exports.firstmsgRowDisabled = new arb()
+    .addComponents(
+        new button()
+            .setCustomId("OTclaimTicket")
+            .setDisabled(false)
+            .setStyle(bs.Success)
+            .setLabel("Claim Ticket")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(true)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(true)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+
+exports.firstmsgRowNormalNoClaim = new arb()
+    .addComponents(
+        new button()
+            .setCustomId("OTclaimTicket")
+            .setDisabled(true)
+            .setStyle(bs.Secondary)
+            .setLabel("Claim Ticket")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(false)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+
+exports.firstmsgRowDisabledNoClaim = new arb()
+    .addComponents(
+        new button()
+            .setCustomId("OTclaimTicket")
+            .setDisabled(true)
+            .setStyle(bs.Secondary)
+            .setLabel("Claim Ticket")
+    )
    .addComponents(
        new button()
        .setCustomId("OTcloseTicket")
@@ -8,7 +8,7 @@ const log = bot.errorLog.log

 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color

 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -7,7 +7,7 @@ const log = bot.errorLog.log

 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color

 /**
 * 
@@ -53,6 +53,21 @@ exports.closeEmbed = (closer,description) => {
    return embd
 }

+/**
+ * 
+ * @param {discord.User} closer 
+ * @param {Number} time
+ * @returns {discord.EmbedBuilder}
+ */
+exports.autocloseSignalEmbed = (closer,time) => {
+    const embd = new embed()
+        .setTitle("⏰ This ticket got closed by Autoclose!")
+        .setColor(mc)
+        .setFooter({text:closer.tag,iconURL:closer.displayAvatarURL()})
+        .setDescription("This ticket has been inactive for `"+time+"h`!")
+    return embd
+}
+
 /**
 * 
 * @param {discord.User} deleter 
@@ -117,23 +132,13 @@ exports.renameEmbed = (renamer,newname) => {

 /**
 * 
- * @param {Boolean} done 
- * @param {discord.TextChannel} channel
- * @param {discord.User} author
+ * @param {discord.User} changer 
+ * @param {String} newtype
 * @returns {discord.EmbedBuilder}
 */
- exports.sendTranscriptEmbed = (done,channel,author) => {
-    if (done){
-        return new embed()
-            .setTitle("📄 "+l.messages.hereIsTheTranscript)
-            .setColor(mc)
-            .setDescription("Ticket: "+channel.name)
-            .setFooter({text:author.tag,iconURL:author.displayAvatarURL()})
-    }else{
-        return new embed()
-            .setTitle("📄 "+l.messages.hereIsTheTranscript)
-            .setColor(mc)
-            .setDescription("Loading...")
-            .setFooter({text:author.tag,iconURL:author.displayAvatarURL()})
-    }
+exports.changeEmbed = (changer,newtype) => {
+    return new embed()
+        .setTitle("🔄 "+l.commands.changeTitle.replace("{0}",newtype))
+        .setColor(mc)
+        .setFooter({text:changer.tag,iconURL:changer.displayAvatarURL()})
 }
@@ -0,0 +1,59 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const embed = discord.EmbedBuilder
+const mc = config.color
+const permsChecker = require("../../../utils/permisssionChecker")
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //CLAIM
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTclaimTicket") return
+        
+        try {
+            await interaction.deferUpdate()
+        }catch{}
+
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        hiddendata.push({key:"claimedby",value:interaction.user.id})
+        bot.hiddenData.writeHiddenData(interaction.channel.id,hiddendata)
+        storage.set("claimData",interaction.channel.id,interaction.user.id)
+
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            /**@type {discord.Message} */
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+            
+            const newEmbed = new embed(firstmsg.embeds[0].data)
+                .setFooter({text:"claimed by: "+interaction.user.tag,iconURL:interaction.user.displayAvatarURL()})
+
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim],embeds:[newEmbed]})
+            }else{
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim],embeds:[newEmbed]})
+            }
+
+            interaction.channel.send({embeds:[bot.embeds.commands.claimEmbed(interaction.user,interaction.user)]})
+        })
+    })
+}
@@ -9,7 +9,7 @@ const permissionChecker = require("../../../utils/permisssionChecker")
 const storage = bot.storage
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color

 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -23,7 +23,7 @@ module.exports = () => {
        if (interaction.customId != "OTcloseTicketTrue") return
        
        try {
-            interaction.deferUpdate()
+            await interaction.deferUpdate()
        } catch{}

        if (closeTicketButtonChecker == true) return
@@ -41,8 +41,17 @@ module.exports = () => {
                return
            }
        }
+        if (interaction.message.pinned && interaction.message.author.id == client.user.id){
+            const claimdata = storage.get("claimData",interaction.channel.id)
+            if (claimdata && claimdata != "false"){
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim]})
+            }else{
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabled]})
+            }
+        }else{
+            interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
+        }
        
-        interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})

        /**
         * @type {String}
@@ -57,7 +66,7 @@ module.exports = () => {
        })

        interaction.channel.send({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
-        await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close",false,true)
+        await require("../../../ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"close",false,true)
        closeTicketButtonChecker = false
    })
 }
@@ -9,7 +9,7 @@ const permissionChecker = require("../../../utils/permisssionChecker")
 const storage = bot.storage
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color

 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -93,7 +93,7 @@ module.exports = () => {
         })
 
         //interaction.channel.send({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
-         await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close",reason,true)
+         await require("../../../ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"close",reason,true)
         closeTicketButtonChecker = false
    })
 }
@@ -9,7 +9,7 @@ const permissionChecker = require("../../../utils/permisssionChecker")
 const storage = bot.storage
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color

 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -22,7 +22,7 @@ module.exports = () => {
        if (!interaction.isButton()) return
        if (interaction.customId != "OTdeleteTicketTrue") return
        
-        interaction.deferUpdate()
+        await interaction.deferUpdate()

        if (deleteTicketButtonChecker == true) return
        deleteTicketButtonChecker = true
@@ -50,9 +50,9 @@ module.exports = () => {
            }
        })

-        interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
        await interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
-        await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete",false,true)
+        await interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
+        await require("../../../ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"delete",false,true)
        deleteTicketButtonChecker = false
    })

@@ -62,7 +62,7 @@ module.exports = () => {
        if (!interaction.isButton()) return
        if (interaction.customId != "OTdeleteTicketTrue1") return
        
-        interaction.deferUpdate()
+        await interaction.deferUpdate()

        if (deleteTicketButtonChecker1 == true) return
        deleteTicketButtonChecker1 = true
@@ -90,8 +90,10 @@ module.exports = () => {
            }
        })

-        interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
-        await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"deletenotranscript",false,true)
+        await interaction.message.edit({components:[bot.buttons.close.closeCommandRowDisabled]})
+        await interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
+        await require("../../../ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"delete",false,true)
        deleteTicketButtonChecker1 = false
+
    })
 }
@@ -9,7 +9,7 @@ const permissionChecker = require("../../../utils/permisssionChecker")
 const storage = bot.storage
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color

 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -17,11 +17,11 @@ const bs = discord.ButtonStyle

 module.exports = () => {
    //REOPEN
-    client.on("interactionCreate",(interaction) => {
+    client.on("interactionCreate",async (interaction) => {
        if (!interaction.isButton()) return
        if (interaction.customId != "OTreopenTicket") return

-        interaction.deferUpdate()
+        await interaction.deferUpdate()
        interaction.message.edit({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})
        require("../../../ticketActions/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user)
    })
@@ -8,7 +8,7 @@ const log = bot.errorLog.log
 const storage = bot.storage
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color

 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -1,6 +1,5 @@
 module.exports = () => {
    require("./firstmsg")()
-    require("./sendTranscript")()
    require("./verifyBars")()

    //accepted
@@ -8,4 +7,5 @@ module.exports = () => {
    require("./accepted/reopening")()
    require("./accepted/deleting")()
    require("./accepted/closingReason")()
+    require("./accepted/claiming")()
 }
@@ -1,46 +0,0 @@
-const discord = require('discord.js')
-const bot = require('../../../index')
-const client = bot.client
-const config = bot.config
-const l = bot.language
-const log = bot.errorLog.log
-
-const storage = bot.storage
-const hiddendata = bot.hiddenData
-const embed = discord.EmbedBuilder
-const mc = config.main_color
-
-const button = discord.ButtonBuilder
-const arb = discord.ActionRowBuilder
-const bs = discord.ButtonStyle
-
-
-module.exports = () => {
-    client.on("interactionCreate",async (interaction) => {
-        if (!interaction.isButton()) return
-        if (interaction.customId != "OTsendTranscript") return
-
-        try {
-            interaction.deferUpdate()
-        } catch{}
-        const tsmsg = await interaction.channel.send({embeds:[bot.embeds.commands.sendTranscriptEmbed(false,interaction.channel,interaction.user)]})
-
-        const channelmessages = await interaction.channel.messages.fetch()
-
-        channelmessages.sweep((msgSweep) => {
-            return msgSweep.author.id == client.user.id
-        })
-
-        var fileattachment = await require("../../transcript").createTranscript(channelmessages,interaction.channel)
-
-        if (fileattachment == false){
-            log("system","internal error: transcript is not created!")
-            tsmsg.edit({embeds:[bot.errorLog.serverError(l.errors.somethingWentWrongTranscript)]})
-            return
-        }
-
-        try {
-        tsmsg.edit({embeds:[bot.embeds.commands.sendTranscriptEmbed(true,interaction.channel,interaction.user)],files:[fileattachment]})
-        }catch{}
-    })
-}
@@ -8,7 +8,7 @@ const log = bot.errorLog.log
 const storage = bot.storage
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color

 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -16,64 +16,84 @@ const bs = discord.ButtonStyle

 module.exports = () => {
    //CLOSE
-    client.on("interactionCreate",interaction => {
+    client.on("interactionCreate",async interaction => {
        if (!interaction.isButton()) return
        if (interaction.customId != "OTcloseTicket") return
        
        try {
-            interaction.deferUpdate()
+            await interaction.deferUpdate()
        } catch{}
        interaction.message.edit({components:[bot.buttons.verifybars.closeVerifyBar]})
        
    })
-    client.on("interactionCreate",interaction => {
+    client.on("interactionCreate",async interaction => {
        if (!interaction.isButton()) return
        if (interaction.customId != "OTcloseTicketFalse") return
        
        try {
-            interaction.deferUpdate()
+            await interaction.deferUpdate()
        } catch{}
-        interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
+
+        if (interaction.message.pinned && interaction.message.author.id == client.user.id){
+            const claimdata = storage.get("claimData",interaction.channel.id)
+            if (claimdata && claimdata != "false"){
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim]})
+            }else{
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal]})
+            }
+        }else{
+            interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
+        }
    })

    //DELETE
-    client.on("interactionCreate",interaction => {
+    client.on("interactionCreate",async interaction => {
        if (!interaction.isButton()) return
        if (interaction.customId != "OTdeleteTicket") return
        
        try {
-            interaction.deferUpdate()
+            await interaction.deferUpdate()
        } catch{}
        interaction.message.edit({components:[bot.buttons.verifybars.deleteVerifyBar]})
        
    })
-    client.on("interactionCreate",interaction => {
+    client.on("interactionCreate",async interaction => {
        if (!interaction.isButton()) return
        if (interaction.customId != "OTdeleteTicketFalse") return
        
        try {
-            interaction.deferUpdate()
+            await interaction.deferUpdate()
        } catch{}
-        interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
+        
+        if (interaction.message.pinned && interaction.message.author.id == client.user.id){
+            const claimdata = storage.get("claimData",interaction.channel.id)
+            if (claimdata && claimdata != "false"){
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim]})
+            }else{
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal]})
+            }
+        }else{
+            interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
+        }
    })

    //DELETE NO TRANSCRIPT
-    client.on("interactionCreate",interaction => {
+    client.on("interactionCreate",async interaction => {
        if (!interaction.isButton()) return
        if (interaction.customId != "OTdeleteTicket1") return
        
        try {
-            interaction.deferUpdate()
+            await interaction.deferUpdate()
        } catch{}
        interaction.message.edit({components:[bot.buttons.verifybars.delete1VerifyBar]})
        
    })
-    client.on("interactionCreate",interaction => {
+    client.on("interactionCreate",async interaction => {
        if (!interaction.isButton()) return
        if (interaction.customId != "OTdeleteTicketFalse1") return
        
        try {
-            interaction.deferUpdate()
+            await interaction.deferUpdate()
        } catch{}
        interaction.message.edit({components:[bot.buttons.close.closeCommandRow]})
    })
@@ -1,33 +1,30 @@
 const index = require("../index")

 if (index.developerConfig){
-    var config = require("../devConfig.json")
+    var config = require("../devconfig.json")
 }else{var config = require("../config.json")}

-
 var localLanguage = require("../language/english.json")
-if (config.languagefile.startsWith("custom")) localLanguage = require("../language/custom.json")
-else if (config.languagefile.startsWith("dutch")) localLanguage = require("../language/dutch.json")
-else if (config.languagefile.startsWith("english")) localLanguage = require("../language/english.json")
-else if (config.languagefile.startsWith("german")) localLanguage = require("../language/german.json")
-else if (config.languagefile.startsWith("french")) localLanguage = require("../language/french.json")
-else if (config.languagefile.startsWith("romanian")) localLanguage = require("../language/romanian.json")
-else if (config.languagefile.startsWith("arabic")) localLanguage = require("../language/arabic.json")
-else if (config.languagefile.startsWith("spanish")) localLanguage = require("../language/spanish.json")
-else if (config.languagefile.startsWith("portuguese")) localLanguage = require("../language/portuguese.json")
-else if (config.languagefile.startsWith("italian")) localLanguage = require("../language/italian.json")
-
+const fs = require("fs")
+const lfexists = fs.existsSync("./language/"+config.languageFile+".json")
+if (lfexists) localLanguage = require("../language/"+config.languageFile+".json")

 const errorLog = async () => {
    const chalk = await (await import("chalk")).default

-    console.log(chalk.red("Something went wrong when loading the language!")+"\nCheck the config file or create a ticket in our server!")
+    require("./startscreen").headerDataLanguage("Something went wrong when loading the language!",true)
 }

 const successLog = async (language) => {
    const chalk = await (await import("chalk")).default

-    console.log(chalk.green("loaded language "+language+"..."))
+    require("./startscreen").headerDataLanguage("sucessfully loaded language "+language,false)
+    index.actionRecorder.push({
+        category:"ot.managers.language",
+        file:"./core/languageManager.js",
+        time:new Date().getTime(),
+        type:"language.success"
+    })
 }

 if (!localLanguage){
@@ -38,5 +35,5 @@ if (!localLanguage){
    runError()
 }else{
    exports.language = localLanguage
-    successLog(config.languagefile)
+    successLog(config.languageFile)
 }
@@ -0,0 +1,7 @@
+
+ ██████╗ ██████╗ ███████╗███╗   ██╗    ████████╗██╗ ██████╗██╗  ██╗███████╗████████╗
+██╔═══██╗██╔══██╗██╔════╝████╗  ██║    ╚══██╔══╝██║██╔════╝██║ ██╔╝██╔════╝╚══██╔══╝
+██║   ██║██████╔╝█████╗  ██╔██╗ ██║       ██║   ██║██║     █████╔╝ █████╗     ██║   
+██║   ██║██╔═══╝ ██╔══╝  ██║╚██╗██║       ██║   ██║██║     ██╔═██╗ ██╔══╝     ██║   
+╚██████╔╝██║     ███████╗██║ ╚████║       ██║   ██║╚██████╗██║  ██╗███████╗   ██║   
+ ╚═════╝ ╚═╝     ╚══════╝╚═╝  ╚═══╝       ╚═╝   ╚═╝ ╚═════╝╚═╝  ╚═╝╚══════╝   ╚═╝   
@@ -11,13 +11,17 @@ const APIEvents = require("./api/modules/events")
 module.exports = async () => {
    const chalk = await (await import("chalk")).default
    
-    client.on("interactionCreate",(interaction) => {
+    client.on("interactionCreate",async (interaction) => {
        if (!interaction.isButton() && !interaction.isStringSelectMenu()) return
        if (interaction.isButton() && !interaction.customId.startsWith("newR")) return
        if (interaction.isStringSelectMenu() && !(interaction.customId == "OTdropdownMenu")) return

-        
-        
+        bot.actionRecorder.push({
+            category:"ot.managers.reactionroles",
+            file:"./core/reactionRoles.js",
+            time:new Date().getTime(),
+            type:"reactionRoles.interactionCreated"
+        })


        const optionidRaw = interaction.isStringSelectMenu() ? interaction.values[0] : interaction.customId
@@ -28,7 +32,7 @@ module.exports = async () => {
            return
        }else{
            try {
-                interaction.deferUpdate()
+                await interaction.deferUpdate()
            } catch{}
        }

@@ -40,6 +44,12 @@ module.exports = async () => {
            const user = interaction.member
            
            if (mode == "add"){
+                bot.actionRecorder.push({
+                    category:"ot.managers.reactionroles",
+                    file:"./core/reactionRoles.js",
+                    time:new Date().getTime(),
+                    type:"reactionRoles.type.add"
+                })
                option.roles.forEach((role) => {
                    interaction.guild.members.cache.find(u => u.id == user.id).roles.add(role)
    
@@ -49,6 +59,12 @@ module.exports = async () => {
                })

            }else if (mode == "remove"){
+                bot.actionRecorder.push({
+                    category:"ot.managers.reactionroles",
+                    file:"./core/reactionRoles.js",
+                    time:new Date().getTime(),
+                    type:"reactionRoles.type.remove"
+                })
                option.roles.forEach((role) => {
                    interaction.guild.members.cache.find(u => u.id == user.id).roles.remove(role)
                    
@@ -58,6 +74,12 @@ module.exports = async () => {
                })
                
            }else if (mode == "add&remove"){
+                bot.actionRecorder.push({
+                    category:"ot.managers.reactionroles",
+                    file:"./core/reactionRoles.js",
+                    time:new Date().getTime(),
+                    type:"reactionRoles.type.add&remove"
+                })
                option.roles.forEach((role) => {
                    if (!interaction.guild.members.cache.find(u => u.id == user.id).roles.cache.has(role)){
                        interaction.guild.members.cache.find(u => u.id == user.id).roles.add(role)
@@ -8,8 +8,7 @@ const act = discord.ApplicationCommandType
 const acot = discord.ApplicationCommandOptionType

 module.exports = async () => {
-    bot.errorLog.log("info","auto-updating slash commands...")
-    const sid = config.server_id
+    const sid = config.serverId

    const ids = configParser.getTicketValuesArray("id")
    /**@type {[{name:String,value:String}]} */
@@ -7,9 +7,10 @@ const configParser = require("../utils/configParser")
 const act = discord.ApplicationCommandType
 const acot = discord.ApplicationCommandOptionType

-module.exports = async () => {
+/**@param {Boolean|undefined} invisible*/
+module.exports = async (invisible) => {
    const chalk = (await import("chalk")).default
-    const sid = config.server_id
+    const sid = config.serverId

    const ids = configParser.getTicketValuesArray("id")
    /**@type {[{name:String,value:String}]} */
@@ -30,17 +31,20 @@ module.exports = async () => {
    var readystats = 0

    //process.stdout.write("[status] there are "+chalk.blue("0 out of 10")+" commands ready! (this can take up to 40 seconds)")
-    setInterval(() => {
-        process.stdout.cursorTo(0)
-        process.stdout.write("[status] there are "+chalk.blue(readystats+" out of 12")+" commands ready! (this can take up to 40 seconds)")
-        if (readystats >= 12){
-            const fs = require("fs")
-            fs.writeFileSync("./storage/slashcmdEnabled.txt","true")
-            console.log(chalk.green("\nready!"))
-            console.log(chalk.blue("you can now start the bot with "+chalk.bgBlue("'npm start'")+"!"))
-            process.exit(1)
-        }
-    },100)
+    if (!invisible){
+        setInterval(() => {
+            process.stdout.cursorTo(0)
+            process.stdout.write("[status] there are "+chalk.blue(readystats+" out of 13")+" commands ready! (this can take up to 40 seconds)")
+            if (readystats >= 13){
+                console.log(chalk.green("\nready!"))
+                console.log(chalk.blue("you can now start the bot with "+chalk.bgBlue("'npm start'")+"!"))
+                process.exit(1)
+            }
+        },100)
+    }
+
+    const fs = require("fs")
+    fs.writeFileSync("./storage/slashcmdEnabled.txt",require("../../package.json").version)

    //slashtranslation
    const ST = require("../../language/slashcmds/slash.json").data
@@ -245,4 +249,23 @@ module.exports = async () => {
        readystats++
    })

+    //category
+    client.application.commands.create({
+        name:"change",
+        description:"Change ticket type.",
+        defaultPermission:true,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.String,
+                name:"type",
+                description:"The new ticket type.",
+                required:true,
+                choices:choices
+            }
+        ]
+    },sid).then(() => {
+        readystats++
+    })
+
 }
@@ -0,0 +1,79 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const logo = require("fs").readFileSync("./core/logo.txt").toString()
+
+/**@param {import('chalk').ChalkInstance} chalk */
+const showFlags = async (chalk) => {
+    var isFlag = false
+    if (process.argv.some((v) => v == "--devconfig")) console.log(chalk.blue("[FLAGS] => used dev config instead of normal config")); isFlag = true
+    if (process.argv.some((v) => v == "--nochecker")) console.log(chalk.blue("[FLAGS] => disabled checker.js")); isFlag = true
+    if (process.argv.some((v) => v == "--tsoffline")) console.log(chalk.blue("[FLAGS] => offline check for html transcripts disabled!")); isFlag = true
+    if (process.argv.some((v) => v == "--debug")) console.log(chalk.blue("[FLAGS] => enabled DEBUG mode")); isFlag = true
+    if (process.argv.some((v) => v == "--noslash")) console.log(chalk.blue("[FLAGS] => slash commands disabled")); isFlag = true
+    if (process.argv.some((v) => v == "--localstatus")) console.log(chalk.blue("[FLAGS] => using local livestatus.json")); isFlag = true
+    if (process.argv.some((v) => v == "--noerrorupload")) console.log(chalk.blue("[FLAGS] => not uploading errors to liveStatus")); isFlag = true
+
+    if (!isFlag) console.log(chalk.blue("no flags!"))
+}
+
+exports.run = async () => {
+    const chalk = await (await import("chalk")).default
+    console.log(chalk.hex("f8ba00")(logo))
+    const version = require("../package.json").version
+    var headertext = "v"+version+"  -  Support: https://discord.dj-dj.be  -  Language: "+config.languageFile
+    const spaceamount = (84-headertext.length)/2
+    var i = 0
+    while (i < spaceamount){
+        headertext = " "+headertext
+        i++
+    }
+    console.log(chalk.bold(headertext+"\n"))
+    console.log(chalk.bold(chalk.underline("FLAGS:")))
+    showFlags(chalk)
+}
+
+/**
+ * @param {import('chalk').ChalkInstance} chalk
+ * @param {{type:String,text:String,enabled:Boolean}} status
+ * @param {Boolean} updatingslash
+ * @param {Boolean} slashmode
+ * 
+*/
+exports.headerDataReady = (chalk,status,updatingslash,slashmode) => {
+    console.log("\n"+chalk.bold(chalk.underline("STARTUP INFO:")))
+    if (status.enabled) console.log(chalk.hex("f8ba00")("status: ")+chalk.bold(status.type.toLowerCase())+" "+status.text)
+    if (slashmode){
+        console.log("\n\n"+chalk.red(chalk.underline("STARTING IN SLASH CMD CONFIGURATION MODE!")))
+        return
+    }
+    console.log(chalk.hex("f8ba00")("updating slash cmds: ")+chalk.bold(updatingslash))
+}
+
+var languageMSG = ""
+var languageErr = false
+/**
+ * @param {String} message
+ * @param {Boolean} err
+*/
+exports.headerDataLanguage = async (message,err) => {
+    languageMSG = message
+    languageErr = err
+}
+
+/**@param {{total:Number,error:Number,success:Number}} plugins*/
+exports.headerDataPlugins = async (plugins) => {
+    const chalk = await (await import("chalk")).default
+    const lmsg = languageErr ? chalk.red(languageMSG) : languageMSG
+    console.log(chalk.hex("f8ba00")("language: ")+lmsg)
+    console.log(chalk.hex("f8ba00")("plugins loaded: ")+chalk.bold(plugins.total+" total ")+"("+plugins.success+"✅ "+plugins.error+"❌)")
+
+    console.log("\n"+chalk.bold(chalk.underline("LIVESTATUS:")))
+    await require("./utils/liveStatus").run(plugins)
+
+    console.log("\n"+chalk.bold(chalk.underline("LOGS:")))
+}
@@ -0,0 +1,56 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+
+module.exports = () => {
+    setInterval(async () => {
+        try{
+            const tickets = storage.getCategory("autocloseTickets")
+            if (!tickets) return
+            tickets.forEach(async (t) => {
+                if (t.value == "false" || t.value == 0 || typeof t.value != "number") return
+                try{
+                    
+                    const channel = await client.channels.fetch(t.key,{cache:true})
+                    if (!channel || !channel.isTextBased()) return
+
+                    const message = (await channel.messages.fetch({limit:10})).first()
+                    if (!message) return
+
+                    const secondsSLM = Math.round((new Date().getTime() - message.createdTimestamp)/1000)
+                    const hoursSLM = secondsSLM/3600
+                    
+                    if (hoursSLM > t.value){
+                        /**@type {discord.Guild|false} */
+                        const guild = client.guilds.cache.find((g) => g.id == channel.guild.id)
+                        if (!guild) return
+                        const clientMember = guild.members.cache.find((m) => m.id == client.user.id)
+                        if (!clientMember) return
+
+                        var name = channel.name
+                        var prefix = ""
+                        const tickets = config.options
+                        tickets.forEach((ticket) => {
+                            if (name.startsWith(ticket.channelprefix)){
+                                prefix = ticket.channelprefix
+                            }
+                        })
+
+                        require("./ticketCloser").closeManager(clientMember,channel,prefix,"close","OTautoclose",true)
+                        storage.delete("autocloseTickets",channel.id)
+
+                        channel.send({embeds:[bot.embeds.commands.autocloseSignalEmbed(client.user,t.value)],components:[bot.buttons.close.closeCommandRow]})
+                    }
+                
+                }catch{
+                    log("system","can't find autoclose channel with ID: "+t.key)
+                    storage.delete("autocloseTickets",t.key)
+                }
+            })
+        }catch{}
+    },120000)
+}
@@ -18,7 +18,7 @@ const pendingDelete = []
 * @param {Boolean} nomessage
 * @param {String} reason only when closing, not when deleting!
 */
-exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) => {
+exports.closeManager = async (member,channel,prefix,mode,reason,nomessage) => {
    const guild = channel.guild
    const user = member.user
    const chalk = await (await import("chalk")).default
@@ -35,7 +35,7 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
    const ticketOpenerChannelName = channelname.split(prefix)[1]

    //get user that opened the ticket
-    var getuserID = storage.get("userTicketStorage",channel.id)
+    var getuserID = storage.get("userFromChannel",channel.id)
    try {
        var ticketOpener = client.users.cache.find(u => u.id === getuserID)
        var isDatabaseError = false
@@ -49,7 +49,7 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
    var enableTranscript = true
    var deleteRequired = false

-    if (mode == "delete"){
+    if (mode == "delete" || mode == "deletenotranscript"){
        //delete
        //check perms
        if (!guild) return
@@ -66,35 +66,23 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
        log("system","deleted a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
        pendingDelete.push(channel.id)

-        if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
+        if (!isDatabaseError) storage.set("amountOfUserTickets",getuserID,Number(storage.get("amountOfUserTickets",getuserID)) - 1)
+        storage.delete("userFromChannel",channel.id)
+        storage.delete("claimData",channel.id)
+        storage.delete("autocloseTickets",channel.id)
+        if (Number(storage.get("amountOfUserTickets",getuserID)) < 0) storage.set("amountOfUserTickets",getuserID,0)

        //getID & send DM & send api event
-        await channel.messages.fetchPinned().then(async msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value.value
-            const ticketData = require("../utils/configParser").getTicketById(ticketId,true)

-            require("../api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})
+        const hiddendata = bot.hiddenData.readHiddenData(channel.id)
+        if (hiddendata.length < 1) return channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+        const ticketData = require("../utils/configParser").getTicketById(ticketId,true)

-            const id = hiddendata.data.find(d => d.key == "openerid").value
+        require("../api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})

-            const sphd = bot.hiddenData.removeHiddenData(firstmsg.embeds[0].description)
-            sphd.hiddenData.data.push({key:"pendingdelete",value:"true"})
-            const newEmbed = new discord.EmbedBuilder(firstmsg.embeds[0].data)
-            newEmbed.setDescription(sphd.description + bot.hiddenData.writeHiddenData(sphd.hiddenData.type,sphd.hiddenData.data))
-            await firstmsg.edit({embeds:[newEmbed]})
-
-            if (!id) return false
-
-            try{
-                if (config.system.enable_DM_Messages){
-                    member.send({embeds:[bot.errorLog.custom(l.messages.deletedTicketDmTitle,l.messages.deletedTicketDmDescription,":ticket:",config.main_color)]})
-                }
-            }
-            catch{log("system","can't send DM to member, member doesn't allow dm's")}
-        })
+        hiddendata.push({key:"pendingdelete",value:"true"})
+        bot.hiddenData.writeHiddenData(channel.id,hiddendata)

    }else if (mode == "close"){
        //close
@@ -125,7 +113,7 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
        })

        //add main adminroles
-        config.main_adminroles.forEach((role,index) => {
+        config.adminRoles.forEach((role,index) => {
            try {
                const adminrole = guild.roles.cache.find(r => r.id == role)
                if (!adminrole) return
@@ -133,221 +121,114 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
                permissionArray.push({
                    id:adminrole,
                    type:"role",
-                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
+                    deny:[]
                })
            }catch{
                log("system","invalid role! At 'config.json => main_adminroles:"+index)
            }
        })

+        //ticketinfo error
+        const ticketInfoError = bot.errorLog.serverError("Unable to detect ticket information.\n*(First message that this bot sends)*\n\n__**Possible reasons:**__\n- you unpinned the first message\n- the first message is deleted\n- it has been unpinned & repinned after another message has been pinned.\n\n__**Possible solutions:**__\n- unpin all messages in this channel & repin the first message that this bot sent.\nIf this doesn't work, just delete the ticket manually!")
+
        //add ticket adminroles
-        await channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
-            const ticketData = require("../utils/configParser").getTicketById(ticketId,true)

-            if (!ticketData) return
+        const hiddendata = bot.hiddenData.readHiddenData(channel.id)
+        if (hiddendata.length < 1) return channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+        const ticketData = require("../utils/configParser").getTicketById(ticketId,true)

-            if (ticketData.closedCategory.enable){
-                /**@type {discord.CategoryChannel} */
-                const category = guild.channels.cache.find(c => c.id == ticketData.closedCategory.id && c.type == discord.ChannelType.GuildCategory)
+        if (!ticketData) return
+        if (ticketData.closedCategory.enable){
+            /**@type {discord.CategoryChannel} */
+            const category = guild.channels.cache.find(c => c.id == ticketData.closedCategory.id && c.type == discord.ChannelType.GuildCategory)
+            try {
+                channel.setParent(category)
+            }catch{
+                bot.errorLog.log("system","failed to move channel to new category!")
+            }
+        }
+
+        ticketData.adminroles.forEach((role,index) => {
+            if (!config.adminRoles.includes(role)){
                try {
-                    channel.setParent(category)
+                    const adminrole = guild.roles.cache.find(r => r.id == role)
+                    if (!adminrole) return
+                
+                    permissionArray.push({
+                        id:adminrole,
+                        type:"role",
+                        allow:[pfb.AddReactions,pfb.ViewChannel,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages],
+                        deny:[]
+                    })
                }catch{
-                    bot.errorLog.log("system","failed to move channel to new category!")
+                    log("system","invalid role! At 'config.json => options/ticket/...:"+index)
                }
            }
-
-            /**
-             * @type {String[]}
-             */
-            const ticketadmin = ticketData.adminroles
-            ticketadmin.forEach((role,index) => {
-                if (!config.main_adminroles.includes(role)){
-                    try {
-                        const adminrole = guild.roles.cache.find(r => r.id == role)
-                        if (!adminrole) return
-                    
-                        permissionArray.push({
-                            id:adminrole,
-                            type:"role",
-                            allow:[pfb.AddReactions,pfb.ViewChannel],
-                            deny:[pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages]
-                        })
-                    }catch{
-                        log("system","invalid role! At 'config.json => options/ticket/...:"+index)
-                    }
-                }
-            })
        })

        channel.permissionOverwrites.set(permissionArray)

        if (!nomessage){
-            //message
-            var closeButtonRow = new discord.ActionRowBuilder()
-                .addComponents(
-                    new discord.ButtonBuilder()
-                    .setCustomId("OTdeleteTicket1")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Danger)
-                    .setLabel(l.buttons.delete)
-                    .setEmoji("✖️")
-                )
-                .addComponents(
-                    new discord.ButtonBuilder()
-                    .setCustomId("OTsendTranscript")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Secondary)
-                    .setLabel(l.buttons.sendTranscript)
-                    .setEmoji("📄")
-                )
-                .addComponents(
-                    new discord.ButtonBuilder()
-                    .setCustomId("OTreopenTicket")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Success)
-                    .setLabel(l.buttons.reopen)
-                    .setEmoji("✔")
-                )
-                
+            //message 
            const embed = new discord.EmbedBuilder()
-                .setColor(config.main_color)
-                .setTitle(":lock: "+l.messages.closedTitle+" :lock:")
+                .setColor(config.color)
+                .setTitle(":lock: "+l.commands.closeTitle+" :lock:")
                .setDescription(l.messages.closedDescription)
-            channel.send({embeds:[embed],components:[closeButtonRow]})
+            channel.send({embeds:[embed],components:[bot.buttons.close.closeCommandRow]})
        }

        log("system","closed a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
        

-        //getID & send DM & send api event
-        await channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
-            const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
+        //send api event
+        require("../api/modules/events").onTicketClose(user,channel,guild,new Date(),{name:channel.name,status:"closed",ticketOptions:ticketData},newReason)
+    }

-            require("../api/modules/events").onTicketClose(user,channel,guild,new Date(),{name:channel.name,status:"closed",ticketOptions:ticketData},newReason)
-
-            const id = hiddendata.data.find(d => d.key == "openerid").value
-
-            if (!id) return false
-
-            try{
-                if (config.system.enable_DM_Messages){
-                    member.send({embeds:[bot.errorLog.custom(l.messages.closedTicketDmTitle,l.messages.closedTicketDmDescription+"\n\n**reason:** "+newReason,":ticket:",config.main_color)]})
-                }
+    /**
+     * 
+     * @param {discord.TextChannel} channel 
+     * @param {Number} limit 
+     * @returns 
+     */
+    const getmessages = async (channel,limit) => {
+        const final = []
+        var lastId = ""
+    
+        while (true) {
+            const options = {limit:100}
+            if (lastId) options.before = lastId
+    
+            const messages = await channel.messages.fetch(options)
+            messages.forEach(msg => {final.push(msg)})
+            lastId = messages.last().id
+    
+            if (messages.size != 100 || final >= limit) {
+                break
            }
-            catch{log("system","can't send DM to member, member doesn't allow dm's")}
-        })
-
-
-    }else if (mode == "deletenotranscript"){
-        //delete with no transcript
-        //check perms
-        if (!guild) return
-        if (!permsChecker.command(user.id,guild.id)){
-            permsChecker.sendUserNoPerms(user)
-            return
        }
-
-        //start delete proccess
-        enableTranscript = false
-        deleteRequired = true
-        if (!nomessage){
-            await channel.send({content:"**"+l.messages.gettingdeleted+"**"})
-        }
-        log("system","deleted a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
-
-        if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
-
-        //getID & send DM & send api event
-        await channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
-            const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
-
-            require("../api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})
-
-            const id = hiddendata.data.find(d => d.key == "openerid").value
-
-            if (!id) return false
-
-            try{
-                if (config.system.enable_DM_Messages){
-                    member.send({embeds:[bot.errorLog.custom(l.messages.deletedTicketDmTitle,l.messages.deletedTicketDmDescription,":ticket:",config.main_color)]})
-                }
-            }
-            catch{log("system","can't send DM to member, member doesn't allow dm's")}
-        })
+        return final
    }


    const transcriptHandler = async () => {
-        if (enableTranscript == true && mode != "deletenotranscript"){
-            //transcript messages
-            const transcriptReason = (mode == "close") ? "**"+l.messages.reason+":** "+newReason : "**"+l.messages.reason+":** "+l.messages.none
-            const closedByPrefix = (mode.startsWith("delete")) ? l.messages.deletedby : l.messages.closedby
+        if (!bot.tsconfig.sendTranscripts.enableChannel && !bot.tsconfig.sendTranscripts.enableDM) return false

-            if (config.system.enable_transcript || config.system.enable_DM_transcript){
-                const channelmessages = await channel.messages.fetch({cache:true})
-                //remove ot bot from transcript
-                channelmessages.sweep((msgSweep) => {return msgSweep.author.id == client.user.id})
-
-                var fileattachment = await require("../transcript").createTranscript(channelmessages,channel)
-
-                if (fileattachment == false){log("system","internal error: transcript is not created!");return}
-            }
-                        
-            if (config.system.enable_transcript && !require("../api/api.json").disable.transcripts.server){
-                const transcriptEmbed = new discord.EmbedBuilder()
-                    .setColor(config.main_color)
-                    .setTitle("📄 "+l.messages.newTranscriptTitle)
-                    .setDescription(transcriptReason)
-                    .setFooter({text:closedByPrefix+": "+user.tag+" | ticket: "+channelname,iconURL:user.displayAvatarURL()})
-                
-                guild.channels.cache.find(c => c.id == config.system.transcript_channel).send({
-                    embeds:[transcriptEmbed],
-                    files:[fileattachment]
-                })
-            }
-
-            if (config.system.enable_DM_transcript && !require("../api/api.json").disable.transcripts.dm){
-                const transcriptEmbed = new discord.EmbedBuilder()
-                    .setColor(config.main_color)
-                    .setTitle("📄 "+l.messages.newTranscriptTitle)
-                    .setDescription(transcriptReason)
-                    .setFooter({text:closedByPrefix+": "+user.tag+" | ticket: "+channelname,iconURL:user.displayAvatarURL()})
-                
-                    if (!isDatabaseError) ticketOpener.send({
-                    embeds:[transcriptEmbed],
-                    files:[fileattachment]
-                })
-            }
-        }
+        const APIEvents = require("../api/modules/events")
+        const messages = await getmessages(channel,5000)
+        await require("../transcriptSystem/manager")(messages,guild,channel,user,reason)
+        APIEvents.onTranscriptCreation(messages,channel,guild,new Date())
    }
    const deleteHandler = async () => {
        if (deleteRequired){
-            //const timer = () => {return new Promise((resolve,reject) => {
-            //    setTimeout(() => {resolve(true)},7000)
-            //})}
-            //await timer()
-
            pendingDelete.shift()
-                await channel.delete()
+            //delete HIDDENDATA
+            storage.delete("HIDDENDATA",channel.id)

-            //setTimeout(async () => {
-            //    pendingDelete.shift()
-            //    await channel.delete()
-            //},6000)
+            await channel.delete()
        }
    }
-    await transcriptHandler()
+    if (mode == "delete" || mode == "deletenotranscript") await transcriptHandler()
    deleteHandler()
 }
@@ -10,13 +10,12 @@ const storage = bot.storage

 module.exports = () => {
    //dropdown placeholder
-    client.on("interactionCreate",(interaction) => {
+    client.on("interactionCreate",async (interaction) => {
        if (!interaction.isStringSelectMenu()) return
        if (interaction.customId != "OTdropdownMenu") return
        if (interaction.values.includes("OTChooseTicket")){
-            interaction.deferUpdate()
+            await interaction.deferUpdate()
        }
-
    })


@@ -37,7 +36,7 @@ module.exports = () => {
            if (interaction.customId.startsWith("OTnewT")){
                const optionid = interaction.customId.split("OTnewT")[1]
                if (!optionid){
-                    interaction.reply({embeds:[bot.errorLog.serverError(l.errors.ticketDoesntExist)]})
+                    await interaction.reply({embeds:[bot.errorLog.serverError(l.errors.ticketDoesntExist)]})
                    return
                }
            }
@@ -48,33 +47,24 @@ module.exports = () => {

            //ticketoptions from config
            const currentTicketOptions = configParser.getTicketById(customId)
-
            if (currentTicketOptions == false) return interaction.reply({embeds:[bot.errorLog.serverError(l.errors.anotherOption)]})

            if (interaction.isButton()){
                try {
-                    interaction.deferUpdate()
+                    await interaction.deferReply({ephemeral:config.system.answerInEphemeralOnOpen})
                } catch{}
            }else if (interaction.isChatInputCommand()){
-                interaction.reply({embeds:[bot.errorLog.success(l.messages.createdTitle,l.messages.createdDescription)]})
+                await interaction.deferReply({ephemeral:config.system.answerInEphemeralOnOpen})
            }else if (interaction.isStringSelectMenu()){
                try {
-                    interaction.deferUpdate()
+                   await interaction.deferUpdate()
                } catch{}
            }

-            if (storage.get("ticketStorage",interaction.member.id) == null || storage.get("ticketStorage",interaction.member.id) == "false"|| Number(storage.get("ticketStorage",interaction.member.id)) < config.system.max_allowed_tickets){
-
-                try{
-                    if (config.system.enable_DM_Messages){
-                        interaction.member.send({embeds:[bot.errorLog.custom(l.messages.newTicketDmTitle,currentTicketOptions.message,":ticket:",config.main_color)]})
-                    }
-                }
-                catch{log("system","can't send DM to member, member doesn't allow dm's")}
-                
+            if (storage.get("amountOfUserTickets",interaction.member.id) == null || storage.get("amountOfUserTickets",interaction.member.id) == "false"|| Number(storage.get("amountOfUserTickets",interaction.member.id)) < config.system.maxAmountOfTickets){

                //update storage
-                storage.set("ticketStorage",interaction.member.id,Number(storage.get("ticketStorage",interaction.member.id))+1)
+                storage.set("amountOfUserTickets",interaction.member.id,Number(storage.get("amountOfUserTickets",interaction.member.id))+1)
                var ticketNumber = interaction.member.user.username

                //set ticketName
@@ -92,19 +82,12 @@ module.exports = () => {
                const pfb = discord.PermissionFlagsBits
                const guild = client.guilds.cache.find(g => g.id == interaction.guild.id)

-                //set everyone allowed
-                if (config.system['has@everyoneaccess']){
-                    var everyoneAllowPerms = [pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
-                    var everyoneDenyPerms = []
-                }else{
-                    var everyoneAllowPerms = []
-                    var everyoneDenyPerms = [pfb.ViewChannel]
-                }
+                //set @everyone no ticket access
                permissionsArray.push({
                    id:interaction.guild.roles.everyone,
                    type:"role",
-                    allow:everyoneAllowPerms,
-                    deny:everyoneDenyPerms
+                    allow:[],
+                    deny:[pfb.ViewChannel]
                })

                //add the user that created the ticket
@@ -115,7 +98,7 @@ module.exports = () => {
                })

                //add main adminroles
-                config.main_adminroles.forEach((role,index) => {
+                config.adminRoles.forEach((role,index) => {
                    try {
                        const adminrole = guild.roles.cache.find(r => r.id == role)
                        if (!adminrole) return
@@ -125,9 +108,7 @@ module.exports = () => {
                            type:"role",
                            allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
                        })
-                    }catch{
-                        log("system","invalid role! At 'config.json => main_adminroles:"+index)
-                    }
+                    }catch{}
                })

                //add ticket adminroles
@@ -136,7 +117,7 @@ module.exports = () => {
                 */
                const ticketadmin = currentTicketOptions.adminroles
                ticketadmin.forEach((role,index) => {
-                    if (!config.main_adminroles.includes(role)){
+                    if (!config.adminRoles.includes(role)){
                        try {
                            const adminrole = guild.roles.cache.find(r => r.id == role)
                            if (!adminrole) return
@@ -146,25 +127,41 @@ module.exports = () => {
                                type:"role",
                                allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
                            })
-                        }catch{
-                            log("system","invalid role! At 'config.json => options/ticket/...:"+index)
-                        }
+                        }catch{}
                    }
                })

+                //add ticket adminroles
+                if (currentTicketOptions.readonlyAdminroles){
+                    currentTicketOptions.readonlyAdminroles.forEach((role,index) => {
+                        if (!config.adminRoles.includes(role) && !currentTicketOptions.adminroles.includes(role)){
+                            try {
+                                const adminrole = guild.roles.cache.find(r => r.id == role)
+                                if (!adminrole) return
+
+                                permissionsArray.push({
+                                    id:adminrole,
+                                    type:"role",
+                                    allow:[pfb.AddReactions,pfb.ViewChannel],
+                                    deny:[pfb.SendMessages,pfb.AttachFiles,pfb.EmbedLinks]
+                                })
+                            }catch{}
+                        }
+                    })
+                }
+
                //add member role
-                if (config.system.member_role != "" && config.system.member_role != " " && config.system.member_role != "false" && config.system.member_role != "null" && config.system.member_role != "0"){
+                if (config.system.memberRole && ![" ","0","false","null","undefined"].includes(config.system.memberRole)){
                    try {
-                        const userrole = guild.roles.cache.find(r => r.id == config.system.member_role)
-                        if (!userrole) return
-                        permissionsArray.push({
-                            id:userrole,
-                            type:"role",
-                            deny:[pfb.ViewChannel]
-                        })
-                    }catch{
-                        log("system","invalid role! At 'config.json => system/member_role")
-                    }
+                        const userrole = guild.roles.cache.find(r => r.id == config.system.memberRole)
+                        if (userrole){
+                            permissionsArray.push({
+                                id:userrole,
+                                type:"role",
+                                deny:[pfb.ViewChannel]
+                            })
+                        }
+                    }catch{}
                }

                //create the channel
@@ -176,25 +173,35 @@ module.exports = () => {
                    permissionOverwrites:permissionsArray
                    
                }).then((ticketChannel) => {
-                    storage.set("userTicketStorage",ticketChannel.id,interaction.member.id)
+                    storage.set("userFromChannel",ticketChannel.id,interaction.member.id)
+                    if (currentTicketOptions.autoclose.enable) storage.set("autocloseTickets",ticketChannel.id,currentTicketOptions.autoclose.inactiveHours)
+
+                    bot.hiddenData.writeHiddenData(ticketChannel.id,[{key:"type",value:currentTicketOptions.id},{key:"openerid",value:interaction.user.id},{key:"createdms",value:new Date().getTime()}])

-                    const hiddendata = bot.hiddenData.writeHiddenData("ticketdata",[{key:"type",value:currentTicketOptions.id},{key:"openerid",value:interaction.user.id},{key:"createdms",value:new Date().getTime()}])
-                    
                    var ticketEmbed = new discord.EmbedBuilder()
                        //.setAuthor({name:interaction.user.id})
-                        .setColor(config.main_color)
+                        .setColor(config.color)
                        .setTitle(currentTicketOptions.name)
                        //.setFooter({text:"Ticket Type: "+currentTicketOptions.id})
+                    if (currentTicketOptions.autoclose.enable){
+                        const footerText = l.commands.autocloseTitle.replace("{0}",currentTicketOptions.autoclose.inactiveHours+"h")
+                        ticketEmbed.setFooter({text:footerText})
+                    }
+
                    if (currentTicketOptions.ticketmessage.length > 0){
-                        ticketEmbed.setDescription(currentTicketOptions.ticketmessage+hiddendata)
-                    }else{
-                        ticketEmbed.setDescription(hiddendata)
+                        ticketEmbed.setDescription(currentTicketOptions.ticketmessage)
                    }

                    if (currentTicketOptions.thumbnail.enable) ticketEmbed.setThumbnail(currentTicketOptions.thumbnail.url)
+                    if (currentTicketOptions.image.enable) ticketEmbed.setImage(currentTicketOptions.image.url)
                
+                    const herePing = currentTicketOptions.ping['@here'] ? " @here" : ""
+                    const everyonePing = currentTicketOptions.ping['@everyone'] ? " @everyone" : ""
+                    const customPing = currentTicketOptions.ping.custom.enable ? " <@&"+currentTicketOptions.ping.custom.roleId+">" : ""
+
+
                    ticketChannel.send({
-                        content:"<@"+interaction.member.id+"> @here",
+                        content:"<@"+interaction.member.id+">"+herePing+everyonePing+customPing,
                        embeds:[ticketEmbed],
                        components:[closeButton]
                    
@@ -204,10 +211,28 @@ module.exports = () => {
                    
                    log("system","created new ticket",[{key:"ticket",value:ticketName},{key:"user",value:interaction.user.tag}])
                    require("../api/modules/events").onTicketOpen(interaction.user,ticketChannel,interaction.guild,new Date(),{name:ticketName,status:"open",ticketOptions:currentTicketOptions})
+
+                    const channelbutton = new discord.ActionRowBuilder()
+                        .addComponents([
+                            new discord.ButtonBuilder()
+                                .setStyle(discord.ButtonStyle.Link)
+                                .setDisabled(false)
+                                .setEmoji("🎫")
+                                .setLabel(l.commands.goToTicket)
+                                .setURL(ticketChannel.url)
+                        ])
+                        
+                    try{
+                        if (currentTicketOptions.enableDmOnOpen) interaction.member.send({embeds:[bot.errorLog.custom(l.messages.newTicketDmTitle,currentTicketOptions.message,":ticket:",config.color)],components:[channelbutton]})
+                    }
+                    catch{log("system","failed to send DM")}
+
+                    if ((interaction.isButton() && config.system.answerInEphemeralOnOpen) || interaction.isChatInputCommand()) interaction.editReply({embeds:[bot.errorLog.success(l.messages.createdTitle,l.messages.createdDescription)],components:[channelbutton]})
+                    
                })
            }else{
                try {
-                    if (config.system.enable_DM_Messages){
+                    if (config.system.dmMessages){
                        interaction.member.send({embeds:[bot.errorLog.warning(l.errors.maxAmountTitle,l.errors.maxAmountDescription)]})
                    }
                }
@@ -217,4 +242,4 @@ module.exports = () => {
            }
        }
    })
-}
+}
@@ -19,19 +19,12 @@ const reopenTicket = (guild,channel,user) => {

    var permissionsArray = []

-    //set everyone allowed
-    if (config.system['has@everyoneaccess']){
-        var everyoneAllowPerms = [pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
-        var everyoneDenyPerms = []
-    }else{
-        var everyoneAllowPerms = []
-        var everyoneDenyPerms = [pfb.ViewChannel]
-    }
+    //set @everyone no ticket access
    permissionsArray.push({
        id:guild.roles.everyone,
        type:"role",
-        allow:everyoneAllowPerms,
-        deny:everyoneDenyPerms
+        allow:[],
+        deny:[pfb.ViewChannel]
    })

    channel.permissionOverwrites.cache.forEach((p) => {
@@ -42,6 +35,15 @@ const reopenTicket = (guild,channel,user) => {
                allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
                deny:[]
            })
+        }else{
+            if (p.id != guild.roles.everyone){
+                permissionsArray.push({
+                    id:p.id,
+                    type:"role",
+                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
+                    deny:[]
+                })
+            }
        }
    })

@@ -1,75 +0,0 @@
-const discord = require('discord.js')
-const bot = require('../index')
-const client = bot.client
-const config = bot.config
-const l = bot.language
-
-/** @param {discord.TextBasedChannel} channel @returns {Promise<{ticketname:String,ticketopener:{discordjsuser:discord.User,name:String,id:String}>} */
-const getUserInfo = (channel) => {
-    return new Promise((promiseresolve,reject) => {
-        //getID
-        var result = {
-            ticketopener:{
-                discordjsuser:"",
-                id:"/",
-                name:"/"
-            },
-            ticketname:"/"
-        }
-        channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type")
-
-            const id = hiddendata.data.find(d => d.key == "openerid").value
-
-            result.ticketopener.id = id
-
-            const ticketopener = client.users.cache.find(u => u.id == id)
-            const name = ticketopener.tag
-
-            const channelname = channel.name
-
-            promiseresolve({ticketname:channelname,ticketopener:{discordjsuser:ticketopener,name:name,id:id}})
-        })
-    })
-}
-
-/**
- * 
- * @param {discord.Message[]} messagecollection 
- * @param {discord.Channel} channel 
- * @returns new `discord.attachmentBuilder`
- */
-
-exports.createTranscript = async (messagecollection,channel) => {
-    const ticketuserdata = await getUserInfo(channel)
-
-    require("./api/modules/events").onTranscriptCreation(messagecollection,channel,channel.guild,new Date())
-    try {
-        const cd = new Date()
-        const months = ["January","February","March","April","May","June","July","August","September","October","November","December"]
-        const dateString = cd.getDate()+" "+months[cd.getMonth()-1]+" "+cd.getFullYear()+" - "+cd.getHours()+":"+cd.getMinutes()+":"+cd.getSeconds()
-        const filearray = ["open ticket transcript:\ntranscript creation: "+dateString+"\nticket name: "+ticketuserdata.ticketname+"\nticket opener: "+ticketuserdata.ticketopener.name,"\nTRANSCRIPT START:"]
-
-        messagecollection.reverse()
-
-        messagecollection.forEach((msg) => {
-            const timestamp = new Date(msg.createdTimestamp)
-
-            if (msg.content){var content = msg.content}else{var content = "*empty message*"}
-
-            const msgstats = "files: "+msg.attachments.size+", embeds: "+msg.embeds.length
-            filearray.push("["+timestamp.getDate()+"/"+timestamp.getMonth()+"/"+timestamp.getFullYear()+", "+timestamp.getHours()+":"+timestamp.getMinutes()+":"+timestamp.getSeconds()+"|"+msg.author.tag+"] ["+msgstats+"]\n"+content+"\n")
-        })
-
-        if (filearray.length < 2) filearray.push("transcript is empty")
-        const filestring = filearray.join("\n")
-        const filebuff = Buffer.from(filestring,"utf-8")
-        return new discord.AttachmentBuilder(filebuff,{name:"transcript_"+ticketuserdata.ticketname+".txt",description:"An Open Ticket transcript"})
-    }catch(err){
-        console.log("[error] "+err)
-        return false
-    }
-}
@@ -0,0 +1,123 @@
+const discord = require('discord.js')
+
+const bot = require("../../../index")
+const tsconfig = bot.tsconfig
+const tsembeds = require("../embeds")
+const tsdb = require("../tsdb")
+
+const otversion = require("../../../package.json").version
+const version = require("../info.json").version
+
+/**@typedef {{style:{enableCustomBackground:Boolean, backgroundModus:"color"|"image", backgroundData:String, titleColor:String}, bot:{name:String, id:Number, pfp:String}, ticket:{creatorname:String, creatorid:Number, closedtime:Number, openedtime:Number}}} OThtsDataOption */
+
+
+/**==========================================================
+=============================================================
+================THIS FILE ISN'T USED ANYMORE!!===============
+            This file is for html transcripts V1! 
+       Visit compileJsonV2.js for the current version!
+=============================================================
+===========================================================*/
+
+/**
+ * 
+ * @param {discord.Guild} guild 
+ * @param {discord.Channel} channel 
+ * @param {discord.User} user 
+ * @param {discord.Message[]} messagesInv
+ * @param {OThtsDataOption} data 
+ */
+exports.compile = (guild,channel,user,messagesInv,data) => {
+    const messages = messagesInv.reverse()
+    var invisibleMessages = 0
+    
+    const rawfiles = messages.filter((m) => Array.from(m.attachments).length > 0)
+    var fileAmount = 0
+    rawfiles.forEach((msg) => {
+        fileAmount = fileAmount + Array.from(msg.attachments).length
+    })
+
+    const messagesArray = []
+    messages.forEach((msg) => {
+        if (msg.content || msg.embeds.length > 0 || msg.attachments.toJSON().length > 0){
+
+            const embedArray = []
+            const fileArray = []
+
+            msg.attachments.forEach((file) => {
+                fileArray.push({
+                    name:file.name,
+                    type:file.contentType,
+                    size:file.size.toString()+" bytes",
+                    url:file.url
+                })
+            })
+
+            msg.embeds.forEach((embed) => {
+                embedArray.push({
+                    title:embed.title || false,
+                    description:embed.description ? embed.description : false,
+                    authorimg:((embed.author && embed.author.iconURL) ? embed.author.iconURL : false),
+                    authortext:(embed.author ? embed.author.name : false),
+                    footerimg:((embed.footer && embed.footer.iconURL) ? embed.footer.iconURL : false),
+                    footertext:(embed.footer ? embed.footer.text : false),
+                    color:embed.hexColor,
+                    image:((embed.image && embed.image.url) ? embed.image.url : false),
+                    thumbnail:((embed.thumbnail && embed.thumbnail.url) ? embed.thumbnail.url : false),
+                    url:(embed.url ? embed.url : false)
+                })
+            })
+
+            const memberColor = msg.member ? msg.member.displayHexColor : "#ffffff"
+            messagesArray.push({
+                author:{
+                    name:msg.author.tag,
+                    id:Number(msg.author.id),
+                    color:memberColor,
+                    pfp:msg.author.displayAvatarURL()
+                },
+                content:msg.content || "",
+                timestamp:msg.createdTimestamp,
+                embeds:embedArray,
+                files:fileArray
+            })
+        }else {invisibleMessages++}
+    })
+
+    const result = {
+        version,otversion,
+        style:{
+            backgroundData:data.style.backgroundData || "",
+            backgroundModus:data.style.backgroundModus || "",
+            enableCustomBackground:data.style.enableCustomBackground || false,
+            titleColor:data.style.titleColor || "#F8BA00"
+        },
+        bot:{
+            name:data.bot.name || "Open Ticket",
+            id:Number(data.bot.id) || 0,
+            pfp:data.bot.pfp || "dj-dj.be/wp-content/uploads/2022/07/profielfoto-blauw-wit.png?size=128"
+        },
+        ticket:{
+            name:channel.name,
+            id:Number(channel.id),
+
+            guildname:guild.name,
+            guildid:Number(guild.id),
+
+            creatorname:data.ticket.creatorname,
+            creatorid:Number(data.ticket.creatorid),
+            closedbyname:user.tag,
+            closedbyid:Number(user.id),
+
+            closedtime:data.ticket.closedtime,
+            openedtime:data.ticket.openedtime,
+            
+            messages:Array.from(messages).length-invisibleMessages,
+            files:fileAmount
+        },
+        messages:messagesArray
+    }
+
+
+    return result
+}
@@ -0,0 +1,394 @@
+const discord = require('discord.js')
+
+const bot = require("../../../index")
+const tsconfig = bot.tsconfig
+const tsembeds = require("../embeds")
+const tsdb = require("../tsdb")
+
+const otversion = require("../../../package.json").version
+const version = require("../info.json").version
+
+const mentions = require("./mentions").replacementions
+
+/**@typedef {{background:{enableCustomBackground:Boolean, backgroundModus:"color"|"image", backgroundData:String}, header:{enableCustomHeader:Boolean, decoColor:String, backgroundColor:String, textColor:String}, stats:{enableCustomStats:Boolean, backgroundColor:String, keyTextColor:String, valueTextColor:String, hideBackgroundColor:String, hideTextColor:String}} OTTranscriptStyle} */
+/**@typedef {{name:String, id:String, pfp:String}} OTTranscriptBot */
+/**@typedef {{name:String, id:String, guildname:String, guildid:String, guildinvite:String|false, creatorname:String, creatorid:String, closedbyname:String, closedbyid:String, claimedname:String, claimedid:String, creatorpfp:String, closedbypfp:String, claimedpfp:String, closedtime:Number, openedtime:Number, components:{messages:1, files:1, embeds:1, reactions:1, interactions:{dropdowns:1, buttons:1, total:1}, attachments:{invites:1, images:1, gifs:1, stickers:1}}, roleColors:[{id:String,color:String}] }} OTTranscriptTicket */
+/**@typedef {{author:{name:String, id:String, color:String, pfp:String, bot:Boolean, verifiedBot:Boolean, system:Boolean}, content:String|false, timestamp:Number, type:"normal", important:Boolean, edited:Boolean, embeds:[{title:String|false, description:String|false, authorimg:String|false, authortext:String|false, footerimg:String|false, footertext:String|false, color:String, image:String|false, thumbnail:String|false, url:String|false, fields:[{name:String,value:String,inline:Boolean}]}], attachments:[{type:"FILE", name:String, fileType:String, size:String, url:String}, {type:"FILE:image", name:String, fileType:String, size:String, url:String}, {type:"URL:invite", guildId:String, guildName:String, guildSize:Number, guildOnline:Number, image:String, url:String}, {type:"URL:gif", url:String}, {type:"BUILDIN:sticker", name:String, url:String}], components:[{type:"buttons", buttons:[{type:"interaction"|"url", label:String|false, icon:String|false, color:"gray"|"green"|"red"|"blue", id:String|false, url:String|false, disabled:Boolean}]}, {type:"dropdown", placeholder:String|false, options:[{label:String|false, icon:String|false, description:String|false, id:String|false}]}, {type:"reactions", reactions:[{amount:1, emoji:String, type:"svg"|"image"|"gif"}]}], reply:{type:"reply"|"command"|false, user:{name:String, id:String, color:String, pfp:String, bot:Boolean, verifiedBot:Boolean, system:Boolean}, replyOptions:{content:String, messageId:String, channelId:String, guildId:String}, commandOptions:{interactionName:String, interactionId:String}}}} OTTranscriptMessage */
+/**@typedef {{enabled:Boolean,premiumToken:String, customCredits:{enable:Boolean, replaceText:String, replaceURL:String, enableReportBug:Boolean},customHeaderUrl:{enabled:Boolean, url:String, text:String}, customTranscriptUrl:{enabled:Boolean, name:String}, customFavicon:{enabled:Boolean, image:String},additionalFlags:String[]}} OTTranscriptPremium */
+
+/**@typedef {{version:"2", otversion:String, language:String, style:OTTranscriptStyle, bot:OTTranscriptBot, ticket:OTTranscriptTicket, messages:OTTranscriptMessage[], premium:OTTranscriptPremium}} OTTranscriptCompileInput */
+
+/**@typedef {{style:OTTranscriptStyle,bot:OTTranscriptBot,ticket:OTTranscriptTicket,premium:OTTranscriptPremium}} OTHTMLDataOption */
+
+
+/**@param {discord.ButtonStyle} buttonstyle */
+const buttonStyleToColor = (buttonstyle) => {
+    if (buttonstyle == discord.ButtonStyle.Primary){
+        return "blue"
+    }else if (buttonstyle == discord.ButtonStyle.Secondary){
+        return "gray"
+    }else if (buttonstyle == discord.ButtonStyle.Danger){
+        return "red"
+    }else if (buttonstyle == discord.ButtonStyle.Success){
+        return "green"
+    }else{
+        return "gray"
+    }
+}
+
+/**
+ * 
+ * @param {discord.Guild} guild 
+ * @param {discord.Channel} channel 
+ * @param {discord.User} user 
+ * @param {discord.Message[]} messagesInv
+ * @param {OTHTMLDataOption} data 
+ */
+exports.compile = (guild,channel,user,messagesInv,data) => {
+    const messages = messagesInv.reverse()
+    var invisibleMessages = 0
+    
+    //MESSAGE STATS COUNTS
+    var messageAmount = messages.length
+    var fileAmount = 0
+    var embedAmount = 0
+    var reactionsAmount = 0
+    var interactionAmount = 0
+    messages.forEach((msg) => {
+        fileAmount = fileAmount + Array.from(msg.attachments).length
+        embedAmount = embedAmount + msg.embeds.length
+
+        msg.reactions.cache.forEach(reaction => {
+            reactionsAmount = reactionsAmount + reaction.count
+        })
+        if (msg.components && msg.components.length > 0){
+            msg.components.forEach((component) => {
+                if (component.components.length > 0){
+                    interactionAmount = interactionAmount + component.components.length
+                }else{
+                    interactionAmount = interactionAmount+1
+                }
+                
+            })
+        }
+    })
+
+    /**@type {OTTranscriptMessage[]} */
+    const messagesArray = []
+    messages.forEach((msg) => {
+        if (msg.content || msg.embeds.length > 0 || msg.attachments.toJSON().length > 0 || msg.components.length > 0 || msg.reactions.cache.size > 0){
+
+            const embedArray = []
+            const attachmentArray = []
+            const componentsArray = []
+
+            msg.attachments.forEach((file) => {
+                attachmentArray.push({
+                    type:"FILE",
+                    name:file.name,
+                    fileType:file.contentType,
+                    size:Math.round(file.size/1000)+" kb",
+                    url:file.url
+                })
+            })
+
+            msg.embeds.forEach((embed) => {
+                embedArray.push({
+                    title:embed.title || false,
+                    description:embed.description ? mentions(embed.description,guild) : false,
+                    authorimg:((embed.author && embed.author.iconURL) ? embed.author.iconURL : false),
+                    authortext:(embed.author ? embed.author.name : false),
+                    footerimg:((embed.footer && embed.footer.iconURL) ? embed.footer.iconURL : false),
+                    footertext:(embed.footer ? embed.footer.text : false),
+                    color:embed.hexColor,
+                    image:((embed.image && embed.image.url) ? embed.image.url : false),
+                    thumbnail:((embed.thumbnail && embed.thumbnail.url) ? embed.thumbnail.url : false),
+                    url:(embed.url ? embed.url : false),
+                    fields:embed.fields
+                })
+            })
+
+            const tempreactions = []
+            msg.reactions.cache.forEach((reaction) => {
+                const count = reaction.count
+                const emoji = reaction.emoji
+
+                if (emoji instanceof discord.GuildEmoji){
+                    //custom emoji
+                    tempreactions.push({
+                        amount:count,
+                        emoji:(emoji.url) ? emoji.url : "",
+                        type:(emoji.animated) ? "gif" : "image"
+                    })
+                }else if (emoji instanceof discord.ReactionEmoji){
+                    //build-in emoji
+                    tempreactions.push({
+                        amount:count,
+                        emoji:emoji.name,
+                        type:"svg"
+                    })
+                }
+            })
+            componentsArray.push({
+                type: "reactions",
+                reactions:tempreactions
+            })
+
+            msg.components.forEach((actionrow) => {
+                var isdropdown = false
+                var actioncomponents = []
+                actionrow.components.forEach((comp) => {
+                    if (comp.type == discord.ComponentType.ActionRow || comp.type == discord.ComponentType.TextInput) return
+                    
+                    /**
+                     * type: "buttons";
+                        buttons: [{
+                            type: "interaction" | "url";
+                            label: string | false;
+                            icon: string | false;
+                            color: "gray" | "green" | "red" | "blue";
+                            id: string | false;
+                            url: string | false;
+                            disabled: boolean;
+                        }];
+                    }, {
+                        type: "dropdown";
+                        placeholder: string | false;
+                        options: [{
+                            label: string | false;
+                            icon: string | false;
+                            description: string | false;
+                            id: string | false;
+                        }];
+                    },
+                     */
+                    if (comp.type == discord.ComponentType.Button){
+                        actioncomponents.push({
+                            type: (comp.style == discord.ButtonStyle.Link) ? "url" : "interaction",
+                            label: (comp.label) ? comp.label : false,
+                            icon: (comp.emoji) ? comp.emoji.name : false,
+                            color: buttonStyleToColor(comp.style),
+                            id: comp.customId ? comp.customId : false,
+                            url: (comp.url) ? comp.url : false,
+                            disabled: false
+                        })
+                    }else{
+                        isdropdown = true
+                        var drpdwnoptions = []
+                        /**@type {discord.APISelectMenuOption[]} */
+                        const dropdownoptions = comp.options
+                        dropdownoptions.forEach((opt) => {
+                            drpdwnoptions.push({
+                                label: opt.label,
+                                icon: (opt.emoji) ? opt.emoji : false,
+                                description: (opt.description) ? opt.description : false,
+                                id: "hello world :)"
+                            })
+                        })
+
+                        componentsArray.push({
+                            type:"dropdown",
+                            placeholder:false,
+                            options:drpdwnoptions
+                        })
+                    }
+                })
+
+                if (!isdropdown){
+                    componentsArray.push({
+                        type:"buttons",
+                        buttons:actioncomponents
+                    }) 
+                }
+            })
+
+            const important = msg.guild ? (msg.content.includes("<@"+msg.guild.id+">") || msg.content.includes("<@everyone") || msg.content.includes("@here")): false
+
+            const replytype = (msg.interaction) ? "command" : ((msg.reference) ? "reply" : false)
+            if (replytype == "command"){
+                const replycolorRAW = msg.guild.members.cache.find((m) => m.id == msg.interaction.user.id)
+                const replycolor = (replycolorRAW) ? replycolorRAW.displayHexColor.replace("#000000","#ffffff") : "#ffffff"
+                var reply = {
+                    type:replytype,
+                    commandOptions:{
+                        interactionId:msg.interaction.id,
+                        interactionName:msg.interaction.commandName
+                    },
+                    user:{
+                        name:msg.interaction.user.username,
+                        id:msg.interaction.user.id,
+                        color:replycolor,
+                        pfp:msg.interaction.user.displayAvatarURL(),
+                        bot:msg.interaction.user.bot,
+                        system:msg.interaction.user.system,
+                        verifiedBot:msg.interaction.user.flags.has(discord.UserFlags.VerifiedBot)
+                    }
+                }
+            }else if (replytype == "reply"){
+
+                var replycontentRAW = messages.find((msg2) => msg2.id == msg.reference.messageId)
+                var replycontent = (replycontentRAW && replycontentRAW.content) ? replycontentRAW.content.slice(0,(60-replycontentRAW.author.username.length)) : "deleted this message"
+                const replycolorRAW = (replycontentRAW) ? msg.guild.members.cache.find((m) => m.id == replycontentRAW.author.id) : false
+                const replycolor = (replycolorRAW) ? replycolorRAW.displayHexColor.replace("#000000","#ffffff") : "#ffffff"
+                
+                var user = (replycontentRAW && replycontentRAW.content) ? {
+                    name:(replycontentRAW) ? replycontentRAW.author.username : "undefined",
+                    id:(replycontentRAW) ? replycontentRAW.author.id : "undefined",
+                    color:replycolor,
+                    pfp:(replycontentRAW) ? replycontentRAW.author.username : "",
+                    bot:(replycontentRAW) ? replycontentRAW.author.bot : false,
+                    system:(replycontentRAW) ? replycontentRAW.author.system : false,
+                    verifiedBot:(replycontentRAW) ? replycontentRAW.author.flags.has(discord.UserFlags.VerifiedBot) : false,
+                } : {
+                    name:"someone",
+                    id:"undefined",
+                    color:"#ffffff",
+                    pfp:"https://raw.githubusercontent.com/twitter/twemoji/master/assets/72x72/1f5d1.png",
+                    bot:false,
+                    system:false,
+                    verifiedBot:false,
+                }
+                
+                var reply = {
+                    type:replytype,
+                    replyOptions:{
+                        content:replycontent,
+                        messageId: msg.reference.messageId,
+                        channelId: msg.reference.channelId,
+                        guildId: msg.reference.guildId
+                    },
+                    user:user
+                }
+            }else{var reply = {type:replytype}}
+
+            const authorColor = msg.member ? msg.member.displayHexColor.replace("#000000","#ffffff") : "#ffffff"
+            messagesArray.push({
+                author:{
+                    name:msg.author.tag,
+                    id:msg.author.id,
+                    color:authorColor,
+                    pfp:msg.author.displayAvatarURL(),
+                    bot:msg.author.bot,
+                    system:msg.author.system,
+                    verifiedBot:msg.author.flags.has(discord.UserFlags.VerifiedBot)
+                },
+                content:mentions(msg.content,guild) || "",
+                timestamp:msg.createdTimestamp,
+                embeds:embedArray,
+                attachments:attachmentArray,
+                edited: (typeof msg.editedTimestamp == "number"),
+                type:"normal",
+                important:important,
+                reply:reply,
+                components:componentsArray
+            })
+        }else {invisibleMessages++}
+    })
+
+    const dsb = data.style.background
+    const dsh = data.style.header
+    const dss = data.style.stats
+
+    /**@type {OTTranscriptCompileInput} */
+    const result = {
+        version,otversion,
+        language:bot.config.languageFile,
+        style:{
+            background:{
+                backgroundData:dsb.backgroundData || "",
+                backgroundModus:dsb.backgroundModus || "",
+                enableCustomBackground:dsb.enableCustomBackground || false,
+            },
+            header:{
+                backgroundColor:dsh.backgroundColor || "#202225",
+                decoColor:dsh.decoColor || "#F8BA00",
+                textColor:dsh.textColor || "#ffffff",
+                enableCustomHeader:dsh.enableCustomHeader || false
+            },
+            stats:{
+                backgroundColor:dss.backgroundColor || "#202225",
+                keyTextColor:dss.keyTextColor || "#737373",
+                valueTextColor:dss.valueTextColor || "#ffffff",
+                hideBackgroundColor:dss.hideBackgroundColor || "#40444a",
+                hideTextColor:dss.hideTextColor || "#ffffff",
+                enableCustomStats:dss.enableCustomStats || false
+            }
+        },
+        bot:{
+            name:data.bot.name || "Open Ticket",
+            id:data.bot.id || 0,
+            pfp:data.bot.pfp || "dj-dj.be/wp-content/uploads/2022/07/profielfoto-blauw-wit.png?size=128"
+        },
+        ticket:{
+            name:channel.name,
+            id:channel.id,
+
+            guildname:guild.name,
+            guildid:guild.id,
+            guildinvite:"",
+
+            creatorname:data.ticket.creatorname,
+            creatorid:data.ticket.creatorid,
+            creatorpfp:data.ticket.creatorpfp,
+
+            closedbyname:user.tag,
+            closedbyid:user.id,
+            closedbypfp:user.displayAvatarURL(),
+
+            claimedid:"",
+            claimedname:"",
+            claimedpfp:"",
+            
+            closedtime:data.ticket.closedtime,
+            openedtime:data.ticket.openedtime,
+            
+            roleColors:[],
+            components:{
+                messages:messageAmount,
+                embeds:embedAmount,
+                files:fileAmount,
+                interactions:{
+                    buttons:0,
+                    dropdowns:0,
+                    total:interactionAmount
+                },
+                reactions:reactionsAmount,
+                attachments:{
+                    gifs:0,
+                    images:0,
+                    stickers:0,
+                    invites:0
+                }
+            }
+        },
+        messages:messagesArray,
+        premium:{
+            enabled:false,
+            premiumToken:"",
+            
+            customCredits:{
+                enable:false,
+                replaceText:"Powered By Open Ticket!",
+                replaceURL:"https://openticket.dj-dj.be",
+                enableReportBug:true
+            },
+            customHeaderUrl:{
+                enabled:false,
+                url:"https://openticket.dj-dj.be",
+                text:"Hello!"
+            },
+            customTranscriptUrl:{
+                enabled:false,
+                name:"test-server"
+            },
+            customFavicon:{
+                enabled:false,
+                image:"https://openticket.dj-dj.be"
+            },
+            additionalFlags:[]
+        }
+    }
+
+
+    return result
+}
@@ -0,0 +1,29 @@
+const axios = require("axios").default
+const discord = require('discord.js')
+
+const bot = require("../../../index")
+const tsconfig = bot.tsconfig
+const tsembeds = require("../embeds")
+const tsdb = require("../tsdb")
+
+/**@typedef {{status:"success"|"error", id:String, time:Number, estimated:{lastdump: Number, processtime:Number,waittime:Number}, transcriptstatus:{value:2, data:{fetchedmsgs:true, uploaded:true, inqueue:true, processed:false, waiting:false, available:false}}}} OTuploadResponse */
+
+/**
+ * @param {Object} json
+ * @returns {Promise<OTuploadResponse|false>}
+ */
+exports.upload = async (json) => {
+    return new Promise(async (resolve,reject) => {
+        const data = encodeURIComponent(JSON.stringify(json))
+
+        try {
+        const res = await axios.post("https://transcripts.dj-dj.be/api/upload?auth=openticketTRANSCRIPT1234&version=2",JSON.stringify(json))
+        if (res.status != 200) resolve(false)
+        
+        resolve(res.data)
+        }catch(err){
+            console.log("failed transcript upload!",err.response)
+            resolve(false)
+        }
+    })
+}
@@ -0,0 +1,57 @@
+const discord = require('discord.js')
+
+const bot = require("../../../index")
+const tsconfig = bot.tsconfig
+const tsembeds = require("../embeds")
+const tsdb = require("../tsdb")
+
+/**
+ * 
+ * @param {String} text 
+ * @param {discord.Guild} guild 
+ */
+exports.replacementions = (text,guild) => {
+    const userregex = /<@([0-9]+)>(\s)?/g
+    const usertext = text.replace(userregex,(x) => {
+        var res = userregex.exec(x)
+        userregex.lastIndex = 0
+
+        var member = guild.members.cache.find((m) => m.id == res[1])
+        var text = member ? member.user.username.replace(/\s/g,"&nbsp;") : res[1]
+        return "<@"+text+"> "
+    })
+
+    const channelregex = /<#([0-9]+)>(\s)?/g
+    const channeltext = usertext.replace(channelregex,(x) => {
+        var res = channelregex.exec(x)
+        channelregex.lastIndex = 0
+
+        var channel = guild.channels.cache.find((c) => c.id == res[1])
+        var text = channel ? channel.name.replace(/\s/g,"&nbsp;") : res[1]
+        return "<#"+text+"> "
+    })
+
+    const roleregex = /<@&([0-9]+)>(\s)?/g
+    const roletext = channeltext.replace(roleregex,(x) => {
+        var res = roleregex.exec(x)
+        roleregex.lastIndex = 0
+
+        var role = guild.roles.cache.find((r) => r.id == res[1])
+        var text = role ? role.name.replace(/\s/g,"&nbsp;") : res[1]
+        
+        var color = role ? ((role.hexColor == "#000000") ? "regular" : role.hexColor) : "regular"
+
+        return "<@&"+text+"::"+color+"> "
+    })
+
+    const defaultroleregex = /@(everyone|here)(\s)?/g
+    const defaultroletext = roletext.replace(defaultroleregex,(x) => {
+        var res = defaultroleregex.exec(x)
+        defaultroleregex.lastIndex = 0
+
+        var text = res[1]
+        return "<@&"+text+"::regular> "
+    })
+
+    return defaultroletext
+}
@@ -0,0 +1,78 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+const tsconfig = bot.tsconfig
+
+/**
+ * 
+ * @param {String} name 
+ * @param {String} id 
+ * @param {Number} rawprocesstime milliseconds
+ * @param {discord.User} user 
+ */
+exports.beingprocessed = (name,id,rawprocesstime,user) => {
+
+    const newtime = rawprocesstime
+
+    const processtime = "<t:"+newtime.getTime().toString().substring(0,newtime.getTime().toString().length-3)+":R>"
+
+    const embed = new discord.EmbedBuilder()
+        .setTitle("🧾 "+l.transcripts.title)
+        .setColor(config.color)
+        .setAuthor({name:user.tag,iconURL:user.displayAvatarURL()})
+        .setFooter({text:name})
+
+        .setDescription("`"+l.transcripts.processed+"...`\n"+l.transcripts.wait+"\n\n"+l.transcripts.estimated+": "+processtime)
+
+    return embed
+}
+
+
+/**
+ * 
+ * @param {String} name 
+ * @param {String} id 
+ * @param {String} url
+ * @param {discord.User} user 
+ */
+exports.tsready = (name,id,url,user) => {
+    const embed = new discord.EmbedBuilder()
+        .setTitle("🧾 "+l.transcripts.title)
+        .setColor(config.color)
+        .setAuthor({name:user.tag,iconURL:user.displayAvatarURL()})
+        .setFooter({text:name})
+
+        if (url){
+            embed.setURL(url)
+            embed.setDescription("\n["+l.transcripts.available+"]("+url+")\n")
+        }else{
+            embed.setDescription("\n"+l.transcripts.available+"\n")   
+        }
+
+    return embed
+}
+
+/**
+ * 
+ * @param {String} name 
+ * @param {String} id 
+ * @param {discord.User} user 
+ * @param {undefined|String} err
+ */
+exports.tserror = (name,id,user,err) => {
+    const embed = new discord.EmbedBuilder()
+        .setTitle("❌ "+l.transcripts.title)
+        .setColor(discord.Colors.Red)
+        .setAuthor({name:user.tag,iconURL:user.displayAvatarURL()})
+        .setFooter({text:name})
+
+        const errDesc = (typeof err == "string") ? "\n"+err : ""
+
+        embed.setDescription("Something went wrong while creating the HTML transcript.\n\n[possible reasons](https://docs.openticket.dj-dj.be/the-system/transcripts/transcript-errors)"+errDesc)
+    
+    return embed
+}
@@ -0,0 +1,3 @@
+{
+    "version":"2"
+}
@@ -0,0 +1,176 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+
+const tsconfig = bot.tsconfig
+const tsembeds = require("./embeds")
+const tsdb = require("./tsdb")
+
+
+const checkAvailability = async () => {
+    if (process.argv.some((v) => v == "--tsoffline")) return true
+    const axios = require("axios").default
+    try{
+        const res = await axios.get("https://transcripts.dj-dj.be/api/status.json")
+        if (!res || !(res.status == 200) || !res.data) return false
+
+        if (res.data && res.data["v2"] == "online") return true
+        else return false
+    }catch{
+        return false
+    }
+}
+
+/**
+ * 
+ * @param {discord.Message[]} messages 
+ * @param {discord.Guild} guild 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.User} user 
+ * @param {String|false} reason 
+ */
+module.exports = async (messages,guild,channel,user,reason) => {
+    require("../api/modules/events").onTranscriptCreation(messages,channel,guild,new Date())
+    const msglist = await channel.messages.fetchPinned()
+
+    const chName = channel.name
+    const chId = channel.id
+    
+    const asyncmanager = async () => {
+        const hiddendata = bot.hiddenData.readHiddenData(channel.id)
+        if (hiddendata.length < 1) return
+        const ticketId = hiddendata.find(d => d.key == "type").value
+        const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
+
+        const id = hiddendata.find(d => d.key == "openerid").value
+        const opentime = new Date(Number(hiddendata.find(d => d.key == "createdms").value))
+
+        const ticketopener = client.users.cache.find(u => u.id == id)
+        
+        if (tsconfig.sendTranscripts.useHTMLtranscripts){
+            const tsb = tsconfig.style.background
+            const tsh = tsconfig.style.header
+            const tss = tsconfig.style.stats
+            const JSONDATA = require("./communication/compileJsonV2").compile(guild,channel,user,messages,{
+                style:{
+                    background:{
+                        enableCustomBackground:tsb.enableCustomBackground,
+                        backgroundModus:tsb.backgroundModus,
+                        backgroundData:tsb.backgroundData
+                    },
+                    header:{
+                        enableCustomHeader:tsh.enableCustomHeader,
+                        backgroundColor:tsh.backgroundColor,
+                        decoColor:tsh.decoColor,
+                        textColor:tsh.textColor
+                    },
+                    stats:{
+                        enableCustomStats:tss.enableCustomStats,
+                        backgroundColor:tss.backgroundColor,
+                        keyTextColor:tss.keyTextColor,
+                        valueTextColor:tss.valueTextColor,
+                        hideBackgroundColor:tss.hideBackgroundColor,
+                        hideTextColor:tss.hideTextColor
+                    }
+                    
+                },
+                bot:{
+                    name:client.user.username,
+                    id:client.user.id,
+                    pfp:client.user.displayAvatarURL(),
+                },
+                ticket:{
+                    creatorid:ticketopener.id,
+                    creatorname:ticketopener.tag,
+                    creatorpfp:ticketopener.displayAvatarURL(),
+
+                    openedtime:opentime.getTime(),
+                    closedtime:new Date().getTime()
+                }
+            })
+
+            if (!await checkAvailability()){
+                const attachment = await require("./oldTranscript").createTranscript(messages,channel)
+                const errembed = tsembeds.tserror(chName,chId,user)
+
+                if (tsconfig.sendTranscripts.enableChannel){
+                    /**@type {discord.TextChannel|undefined} */
+                    const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
+            
+                    if (!tc) return
+                    tc.send({embeds:[errembed],files:[attachment]})
+                }
+                return
+            }
+
+            const TSdata = await require("./communication/index").upload(JSONDATA)
+            if (!TSdata) return false
+
+            if (TSdata.status == "success"){
+                //MAKE THIS COMPATIBLE WITH PREMIUM "customTranscriptUrl" IN FUTURE VERSIONS!!
+                const url = "https://transcripts.dj-dj.be/v2/"+TSdata.time+"_"+TSdata.id+".html"
+
+                //calculate estimated time
+                //const lastDumpTime = (new Date(TSdata.estimated.lastdump).getTime())
+                //const dumpLoopTime = 15000
+                //const nextDump = new Date(lastDumpTime+dumpLoopTime)
+                //const processtime = TSdata.estimated.processtime+6000 //6sec extra time for overflow
+
+                const duration = TSdata.estimated.waittime
+                const finaltime = new Date(new Date().getTime()+duration)
+
+                //waiting
+                if (tsconfig.sendTranscripts.enableChannel){
+                    /**@type {discord.TextChannel|undefined} */
+                    const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
+            
+                    if (!tc) return
+                    const embed = tsembeds.beingprocessed(chName,chId,finaltime,user)
+                    var msg = await tc.send({embeds:[embed]})
+                }else {var msg = false}
+
+                //ready
+                setTimeout(() => {
+                    if (msg){
+                        msg.edit({embeds:[tsembeds.tsready(chName,chId,url,user)]})
+                    }
+
+                    if (tsconfig.sendTranscripts.enableDM){
+                        if (!user) return
+                        const embed = tsembeds.tsready(chName,chId,url,user)
+                        try {
+                            ticketopener.send({embeds:[embed]})
+                        }catch{}
+                    }
+                },duration)
+            }else{
+                const attachment = await require("./oldTranscript").createTranscript(messages,channel)
+                const errembed = tsembeds.tserror(chName,chId,user,"`error type: transcript API error`")
+
+                if (tsconfig.sendTranscripts.enableChannel){
+                    /**@type {discord.TextChannel|undefined} */
+                    const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
+            
+                    if (!tc) return
+                    tc.send({embeds:[errembed],files:[attachment]})
+                }
+            }
+        }else{
+            const attachment = await require("./oldTranscript").createTranscript(messages,channel)
+            const embed = tsembeds.tsready(chName,chId,false,user)
+
+            if (tsconfig.sendTranscripts.enableChannel){
+                /**@type {discord.TextChannel|undefined} */
+                const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
+        
+                if (!tc) return
+                tc.send({embeds:[embed],files:[attachment]})
+            }
+        }
+    }
+    asyncmanager()
+}
@@ -0,0 +1,60 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+
+/**
+ * 
+ * @param {discord.Message[]} messagecollection 
+ * @param {discord.TextChannel} channel
+ * @param {Boolean} backup
+ * @returns new `discord.attachmentBuilder`
+ */
+
+exports.createTranscript = async (messagecollection,channel,backup) => {
+    try {
+        const cd = new Date()
+        const months = ["January","February","March","April","May","June","July","August","September","October","November","December"]
+        const dateString = cd.getDate()+" "+months[cd.getMonth()-1]+" "+cd.getFullYear()+" - "+cd.getHours()+":"+cd.getMinutes()+":"+cd.getSeconds()
+        let backuptitle = backup ? "BACKUP " : ""
+        let backupfilename = backup ? "backup" : ""
+        const filearray = [backuptitle+"TRANSCRIPT:\n"]
+
+        messagecollection.reverse()
+
+        messagecollection.forEach((msg) => {
+            const timestamp = new Date(msg.createdTimestamp)
+
+            //empty message handling
+            if (msg.content){
+                var content = msg.content
+            }else if (msg.embeds.length > 0 && msg.attachments.length > 0){
+                var content = "*this message only has embeds & files*"
+            }else if (msg.embeds.length > 0){
+                var content = "*this message only has embeds*"
+            }else if (msg.attachments.length > 0){
+                var content = "*this message only has files*"
+            }else{
+                var content = "*empty message*"
+            }
+
+
+            const fileurls = []
+            const rawfiles = Array.from(msg.attachments)
+            rawfiles.forEach((file) => {
+                fileurls.push("attachment: "+file[1].url)
+            })
+            const filestring = fileurls.length > 0 ? fileurls.join("\n")+"\n" : ""
+            const msgstats = "files: "+msg.attachments.size+", embeds: "+msg.embeds.length
+            filearray.push("["+timestamp.getDate()+"/"+timestamp.getMonth()+"/"+timestamp.getFullYear()+", "+timestamp.getHours()+":"+timestamp.getMinutes()+":"+timestamp.getSeconds()+"|"+msg.author.tag+"] ["+msgstats+"]\n"+content+"\n"+filestring)
+        })
+
+        if (filearray.length < 2) filearray.push("transcript is empty")
+        const filestring = filearray.join("\n")
+        const filebuff = Buffer.from(filestring,"utf-8")
+        return new discord.AttachmentBuilder(filebuff,{name:backupfilename+"transcript.txt",description:"Open Ticket transcript"})
+    }catch{
+        return false
+    }
+}
@@ -0,0 +1,71 @@
+const fs = require("fs")
+const location = "./storage/tsdatabase.json"
+
+
+/**@returns {[{category:String, key:String, value:String}]}*/
+function getData(){
+    if (fs.existsSync(location)){
+        return JSON.parse(fs.readFileSync(location).toString())
+    }else{
+        fs.writeFileSync(location,"[]")
+        return []
+    }
+}
+/**@param {[{category:String, key:String, value:String}]} data*/
+function setData(data){
+    fs.writeFileSync(location,JSON.stringify(data,null,"\t"))
+}
+
+exports.set = (category,key,value) => {
+        const currentData = getData()
+        const exists = currentData.find((d) => (d.category == category) && (d.key == key)) ? true : false
+        var newData = []
+        if (exists){
+            currentData.forEach((d,i) => {
+                if (d.category == category && d.key == key){
+                    newData.push({category,key,value})
+                }else{
+                    newData.push(d)
+                }
+            })
+        }else{
+            currentData.push({category,key,value})
+            newData = currentData
+        }
+
+        setData(newData)
+        return exists
+}
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @returns {String|false}
+ */
+exports.get = (category,key) => {
+    const currentData = getData()
+    const tempresult = currentData.find((d) => (d.category == category) && (d.key == key))
+    const result = tempresult ? tempresult.value : false
+    return result
+}
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @param {String} value 
+ */
+exports.delete = (category,key) => {
+    const currentData = getData()
+    const exists = currentData.find((d) => (d.category == category) && (d.key == key)) ? true : false
+    var newData = []
+    if (exists){
+        currentData.forEach((d,i) => {
+            if (!(d.category == category && d.key == key)){
+                newData.push(d)
+            }
+        })
+    }else{
+        newData = currentData
+    }
+
+    setData(newData)
+    return exists
+}
@@ -6,7 +6,7 @@ const l = bot.language
 //==================

 //OTTicketOptions
-/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color: "red"|"green"|"blue"|"gray",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, closedCategory:{enable:Boolean,id:String}}} OTTicketOptions */
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color: "red"|"green"|"blue"|"gray",adminroles: String[], readonlyAdminroles: String[], channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, image:{enable:Boolean,url:String}, closedCategory:{enable:Boolean,id:String}, autoclose:{enable:Boolean,inactiveHours:Number}, ping:{"@here":Boolean, "@everyone":Boolean, custom:{enable:Boolean, roleId:String}} }} OTTicketOptions */

 //OTRoleOptions
 /**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",enableDmOnOpen:Boolean}} OTRoleOptions */
@@ -16,10 +16,13 @@ const l = bot.language


 //OTConfigMessage
-/**@typedef {{id: string, name: string, description: string, dropdown: boolean, enableFooter: boolean, footer: string, enableThumbnail: boolean, thumbnail: string, enableCustomColor: boolean, color: string, options: string[], other:{enableTicketExplaination: boolean, enableMaxTicketsWarning: boolean, customDropdownPlaceholder:{enable:Boolean,text:String}, customCategoryText:{enable:Boolean,text:String}, embedTitleURL:{enable:Boolean,url:String} } }} OTConfigMessage*/
+/**@typedef {{id: string, name: string, description: string, dropdown: boolean, enableFooter: boolean, footer: string, enableFooterImage: boolean, footerImage: string, enableThumbnail: boolean, thumbnail: string, enableImage: boolean, image: string, enableCustomColor: boolean, color: string, options: string[], other:{enableTicketExplaination: boolean, enableMaxTicketsWarning: boolean, customDropdownPlaceholder:{enable:Boolean,text:String}, customCategoryText:{enable:Boolean,text:String}, embedTitleURL:{enable:Boolean,url:String} } }} OTConfigMessage*/
+
+//OTAllOptions
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, image:{enable:Boolean,url:String}, url:String, closedCategory:{enable:Boolean,id:String}, autoclose:{enable:Boolean,inactiveHours:Number}, readonlyAdminroles: String[]}} OTAllOptions */

 //StringOptions
-/**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDmOnOpen"|"ticketmessage"|"thumbnail"|"closedCategory"} OTTicketStringOptions */
+/**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDmOnOpen"|"ticketmessage"|"thumbnail"|"image"|"closedCategory"|"adminroles"|"autoclose"|"ping"} OTTicketStringOptions */
 /**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"roles"|"mode"|"enableDmOnOpen"} OTRoleStringOptions */
 /**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"url"} OTWebsiteStringOptions */

@@ -168,8 +171,6 @@ this.websiteType = {}
 this.messageType = {}


-//OTAllOptions
-/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, url:String, closedCategory:{enable:Boolean,id:String}}} OTAllOptions */

 /**
 * 
@@ -32,6 +32,12 @@ exports.getOption = getOption
 * @returns {discord.ButtonBuilder|false}
 */
 exports.getButton = (id) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.utils",
+        file:"./core/utils/getButton.js",
+        time:new Date().getTime(),
+        type:"getbutton"
+    })
    const option = getOption(id)
    if (!option) return false
    if (option.type == "ticket"){
@@ -67,28 +73,4 @@ exports.getButton = (id) => {
    }

    return button
-}
-
-
-exports.rawButtonData = class {
-    constructor() {
-        this.id = ""
-        this.name = ""
-        this.description = ""
-        this.icon = ""
-        this.label = ""
-        this.type = ""
-
-        this.color = ""
-        this.enableDmOnOpen = true
-        this.url = ""
-        this.roles = ["",""]
-        this.mode = ""
-        this.adminroles = ["",""]
-        this.channelprefix = ""
-        this.category = ""
-        this.message = ""
-        this.ticketmessage = ""
-        
-    }
 }
@@ -11,6 +11,12 @@ const configParser = require("./configParser")
 * @returns {discord.StringSelectMenuBuilder|false}
 */
 exports.getDropdown = (ids,placeholder) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.utils",
+        file:"./core/utils/getDropdown.js",
+        time:new Date().getTime(),
+        type:"getdropdown"
+    })
    const dropdown = new discord.StringSelectMenuBuilder()
        .setCustomId("OTdropdownMenu")
        .setDisabled(false)
@@ -18,7 +24,7 @@ exports.getDropdown = (ids,placeholder) => {
        .setMinValues(1)
        .setPlaceholder(placeholder || l.messages.chooseATicket)
        .addOptions(
-            new discord.SelectMenuOptionBuilder()
+            new discord.StringSelectMenuOptionBuilder()
                .setDefault(true)
                .setLabel(placeholder || l.messages.chooseATicket)
                .setValue("OTChooseTicket")
@@ -28,7 +34,7 @@ exports.getDropdown = (ids,placeholder) => {
        const option = configParser.getTicketById(id,true)
        const roleoption = configParser.getRoleById(id,true)
        if (option){
-            const selectComponent = new discord.SelectMenuOptionBuilder()
+            const selectComponent = new discord.StringSelectMenuOptionBuilder()
            .setDefault(false)
            .setValue("OTnewT"+option.id)

@@ -37,12 +43,13 @@ exports.getDropdown = (ids,placeholder) => {
            }else{
                if (option.label) selectComponent.setLabel(option.label)
                if (option.icon) selectComponent.setEmoji(option.icon)
+                if (option.description) selectComponent.setDescription(option.description)
            }

            dropdown.addOptions(selectComponent)

        }else if (roleoption){
-            const selectComponent = new discord.SelectMenuOptionBuilder()
+            const selectComponent = new discord.StringSelectMenuOptionBuilder()
            .setDefault(false)
            .setValue("OTnewR"+roleoption.id)

@@ -14,12 +14,18 @@ const l = bot.language


 exports.createEmbed = (id) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.utils",
+        file:"./core/utils/getEmbed.js",
+        time:new Date().getTime(),
+        type:"getembed"
+    })
    //-----------------------------------
    //general importing
    const data = require("./configParser").getConfigMessage(id)
    /**@type {discord.ButtonBuilder[]}*/
    var buttons = []
-    /**@type {getButton.rawButtonData[]} */
+    /**@type {import('./configParser').OTAllOptions[]} */
    var buttonData = []

    data.options.forEach((option) => {
@@ -34,20 +40,37 @@ exports.createEmbed = (id) => {
    //create the embed
    const embed = new discord.EmbedBuilder()
        .setTitle(data.name)
-    if (data.enableFooter) embed.setFooter({text:data.footer})
-    if (data.enableThumbnail) embed.setThumbnail(data.thumbnail)
+    
+    try {
+        const footerimg = (data.enableFooter && data.enableFooterImage) ? data.footerImage : undefined
+        if (data.enableFooter) embed.setFooter({text:data.footer,iconURL:footerimg})
+    }catch{
+        bot.errorLog.log("info","FOOTER FAILED TO LOAD, probably invalid url!")
+    }
+
+    try {
+        if (data.enableThumbnail) embed.setThumbnail(data.thumbnail)
+    }catch{
+        bot.errorLog.log("info","THUMBNAIL FAILED TO LOAD, probably invalid url!")
+    }
+
+    try {
+        if (data.enableImage) embed.setImage(data.image)
+    }catch{
+        bot.errorLog.log("info","IMAGE FAILED TO LOAD, probably invalid url!")
+    }

    if (data.enableCustomColor){
        embed.setColor(data.color)
    }else{
-        embed.setColor(config.main_color)
+        embed.setColor(config.color)
    }

-    if (data.other.embedTitleURL.enable) embed.setURL(data.other.embedTitleURL)
+    if (data.other.embedTitleURL.enable) embed.setURL(data.other.embedTitleURL.url)

    var description = data.description
    if (data.other.enableTicketExplaination){
-        const chooseCategoryMSG = data.other.customCategoryText.enable ? data.other.customCategoryText.text : l.messages.chooseCategory
+        const chooseCategoryMSG = data.other.customCategoryText.enable ? data.other.customCategoryText.text : l.messages.chooseATicket
        description = description+"\n\n__"+chooseCategoryMSG+"__\n"

        var ticketExplainations = []
@@ -60,7 +83,7 @@ exports.createEmbed = (id) => {
    }

    if (data.other.enableMaxTicketsWarning){
-        description = description+"\n\n"+l.commands.maxTicketWarning.replace("{0}",config.system.max_allowed_tickets)
+        description = description+"\n\n"+l.commands.maxTicketWarning.replace("{0}",config.system.maxAmountOfTickets)
    }

    if (description) embed.setDescription(description)
@@ -1,66 +1,49 @@
+const storage = require("../../index").storage

-/**@typedef {{type:String,data:[{key:String,value:String}]}} hiddenData */
+/**@typedef {[{key:String,value:String}]} hiddenData */

 /**
 * 
- * @param {String} messageContent 
+ * @param {String} channelid 
 * @returns {hiddenData}
 */

-exports.readHiddenData = (messageContent) => {
-    //ticketdata//type:123|userid:456)
-    const rawhidden = messageContent.split("[ ](OTDATA|")[1]
-    const rawhidden2 = rawhidden.split("//")
+exports.readHiddenData = (channelid) => {
+    const content = storage.get("HIDDENDATA",channelid)
+    if (!content) return {type:"",data:[],status:false}

-    const datatype = rawhidden2[0]
-    var rawhiddendata = rawhidden2[1]
-    var rawhiddendataArray = rawhiddendata.split("")
-    rawhiddendataArray.pop()
-
-    rawhiddendata = rawhiddendataArray.join("")
-
-    const splittedData = rawhiddendata.split("|")
-
-    const resultData = []
-    splittedData.forEach((data) => {
-        //   type:123
-        const dataresult = data.split(":")
-
-        resultData.push({key:dataresult[0],value:dataresult[1]})
-    })
-
-    return {type:datatype,data:resultData}
+    try {
+        return JSON.parse(content)
+    } catch {
+        return []
+    }
 }

 /**
 * 
- * @param {String} type 
+ * @param {String} channelid 
 * @param {[{key:String,value:String}]} data 
- * @returns {String}
+ * @returns {Boolean}
 */
-exports.writeHiddenData = (type,data) => {
-    const dataValues = []
-    data.forEach((d) => {
-        dataValues.push(d.key+":"+d.value)
-    })
-
-    const datastring = dataValues.join("|")
-
-    const result = "[ ](OTDATA|"+type+"//"+datastring+")"
-
-    return result
+exports.writeHiddenData = (channelid,data) => {
+    try {
+        storage.set("HIDDENDATA",channelid,JSON.stringify(data))
+        return true
+    } catch {
+        return false
+    }
 }

 /**
 * 
- * @param {String} description
- * @returns {{description:String,hiddenData:hiddenData}}
+ * @param {String} channelid
+ * @returns {Boolean}
 */
-exports.removeHiddenData = (description) => {
-    const hiddenData = this.readHiddenData(description)
-
-    const splitted = description.split("[ ](OTDATA")
-    const original = splitted[0]
-
-    return {description:original,hiddenData:hiddenData}
+exports.deleteHiddenData = (channelid) => {
+    try {
+        storage.delete("HIDDENDATA",channelid)
+        return true
+    } catch {
+        return false
+    }
 }
@@ -3,13 +3,209 @@ const bot = require('../../index')
 const client = bot.client
 const config = bot.config
 const log = bot.errorLog.log
+const axios = require("axios").default
+const fs = require("fs")

 const loadChalk = async () => {
    return await (await import("chalk")).default
 }

-module.exports = async () => {
+//OTLiveStatus
+/**@typedef {[{style:[{title:String,titleColor:"normal"|"red"|"green"|"blue"|"yellow"|"white"|"gray"|"magenta"|"cyan",description:String,descriptionColor:"normal"|"red"|"green"|"blue"|"yellow"|"white"|"gray"|"magenta"|"cyan"}],active:{versions:String[],languages:String[],usingPlugins:["yes"|"no"|"both"],usingSlashCommands:["yes"|"no"|"both"],transcripts:["html"|"text"|"both"]}}]} OTLiveStatus */
+
+//OTLiveStatusError
+/**@typedef {{bot:{id:String,pfp:String,name:String}, openticket:{version:String,language:String, slashcmds:Boolean,transcripts:false|"text"|"html",config:{system:{},options:{},messages:{},transcripts:{}},plugins:String[],pluginload:{success:Number,error:Number,total:Number}}, details:{actions:[{type:String,category:String,file:String,time:Number}],errortime:Number}, error:String}} OTLiveStatusError */
+
+/**@type {[{type:String, category:String, file:String, time:Number}]} */
+exports.actionRecorder = []
+
+//================================================================
+//=========================FUNCTIONS==============================
+//================================================================
+
+const getSlashEnabled = () => {
+    if (!fs.existsSync("./storage/slashcmdEnabled.txt")) return false
+    if (fs.readFileSync("./storage/slashcmdEnabled.txt").toString() == require("../../package.json").version){
+        return true
+    }else return false
+}
+
+/**
+ * @param {Boolean} [local=false]
+ * @returns {Promise<OTLiveStatus|false>}
+*/
+const getLivestatus = (local) => {
+    return new Promise((resolve,reject) => {
+        if (local){
+            try {
+                const livestatus = require("../../livestatus.json")
+                if (!livestatus) return resolve(false)
+                resolve(livestatus)
+            }catch{
+                return resolve(false)
+            }
+        }else{
+            try {
+                axios.get("https://livestatus.dj-dj.be/openticket.json").then((res) => {
+                    const livestatus = res.data
+                    if (!Array.isArray(livestatus)) return resolve(false)
+                    if (!livestatus) return resolve(false)
+                    resolve(livestatus)
+                })
+            }catch{
+                return resolve(false)
+            }
+        }
+    })
+}
+
+var globalPluginData = {total:0,error:0,success:0}
+
+//announcer
+/**@param {{total:Number,error:Number,success:Number}} pluginData*/
+exports.run = async (pluginData) => {
    const chalk = await loadChalk()
-    
-    //LIVESTATUS SOON
+    globalPluginData = pluginData
+    const res = await getLivestatus(process.argv.some((v) => v == "--localstatus"))
+    if (!res) return false
+    if (res.length == 0) return
+
+    /**@type {[{title:String,titleColor:"normal"|"red"|"green"|"blue"|"yellow"|"white"|"gray"|"magenta"|"cyan",description:String,descriptionColor:"normal"|"red"|"green"|"blue"|"yellow"|"white"|"gray"|"magenta"|"cyan"}]} */
+    const activeStyles = []
+    res.forEach((announcement) => {
+        const a = announcement.active
+        
+        const isLanguage = a.languages.includes(config.languageFile) || a.languages.includes("all")
+        const isVersion = a.versions.includes(require("../../package.json").version)
+
+        var tsenabled = (bot.tsconfig.sendTranscripts.enableChannel || bot.tsconfig.sendTranscripts.enableDM)
+        var tsmode = bot.tsconfig.sendTranscripts.useHTMLtranscripts ? "html" : "text"
+        const isTranscript = (a.transcripts.includes("html") && tsmode == "html" && tsenabled) || (a.transcripts.includes("text") && tsmode == "text" && tsenabled) || (a.transcripts.includes("both") && tsenabled)
+        const isPlugins = (a.usingPlugins.includes("yes") && pluginData.total > 0) || (a.usingPlugins.includes("no") && pluginData.total == 0) || (a.usingPlugins.includes("both"))
+        const isSlashCMD = (a.usingSlashCommands.includes("yes") && getSlashEnabled()) || (a.usingSlashCommands.includes("no") && !getSlashEnabled()) || (a.usingSlashCommands.includes("both"))
+
+        if (!isLanguage || !isVersion || !isTranscript || !isPlugins || !isSlashCMD) return
+        announcement.style.forEach((s) => activeStyles.push(s))
+    })
+    const final = []
+    activeStyles.forEach((style) => {
+        const dc = style.descriptionColor
+        const tempd = style.description.split("\n")
+        const tc = style.titleColor
+        const t = "["+style.title+"]"
+        const tempd2 = []
+        tempd.forEach((tmpd,i) => {
+            if (i > 0){
+                var newtext = tmpd
+                var i2 = 0
+                while(i2 < t.length+1){
+                    newtext = " "+newtext
+                    i2++
+                }
+                tempd2.push(newtext)
+            }else{
+                tempd2.push(tmpd)
+            }
+        })
+        const d = tempd2.join("\n")
+
+
+        var fd = d
+        if (dc == "normal" || dc == "white") fd = chalk.white(d)
+        if (dc == "red") fd = chalk.red(d)
+        if (dc == "yellow") fd = chalk.yellow(d)
+        if (dc == "green") fd = chalk.green(d)
+        if (dc == "blue") fd = chalk.blue(d)
+        if (dc == "gray") fd = chalk.gray(d)
+        if (dc == "magenta") fd = chalk.magenta(d)
+        if (dc == "cyan") fd = chalk.cyan(d)
+
+        var ft = t
+        if (tc == "normal" || tc == "white") ft = chalk.white(t)
+        if (tc == "red") ft = chalk.red(t)
+        if (tc == "yellow") ft = chalk.yellow(t)
+        if (tc == "green") ft = chalk.green(t)
+        if (tc == "blue") ft = chalk.blue(t)
+        if (tc == "gray") ft = chalk.gray(t)
+        if (tc == "magenta") ft = chalk.magenta(t)
+        if (tc == "cyan") ft = chalk.cyan(t)
+
+        final.push(ft+" "+fd)
+    })
+
+    console.log(final.join("\n\n"))
+}
+
+var waitTime = new Date().getTime()
+var waitTimeEnabled = false
+
+/**@param {OTLiveStatusError} options @returns {Promise<Boolean>} */
+const uploadLiveStatus = (options) => {
+    return new Promise((resolve,reject) => {
+        if (process.argv.some((v) => v == "--noerrorupload")) return resolve(true)
+        try {
+            var data = encodeURIComponent(JSON.stringify(options))
+            axios.get("https://livestatus.dj-dj.be/openticket?auth=openticketLIVESTATUS1234&data="+data).then((res) => {
+                if (res.status == 200) resolve(true)
+                else resolve(false)
+            })
+        }catch{
+            resolve(false)
+        }
+    })
+}
+
+/**@param {String} err @returns {Promise<Boolean>}*/
+exports.liveStatusUploadManager = async (err) => {
+    return new Promise(async (resolve) => {
+        
+        if (process.argv.some((v) => v == "--noerrorupload")) return resolve(true)
+        else{
+            var tsenabled = (bot.tsconfig.sendTranscripts.enableChannel || bot.tsconfig.sendTranscripts.enableDM)
+            var tsmode = bot.tsconfig.sendTranscripts.useHTMLtranscripts ? "html" : "text"
+            const transcriptMode = tsenabled ? tsmode : false
+            const slashMode = getSlashEnabled()
+
+            try {
+                if (waitTimeEnabled){
+                    if (new Date().getTime() < waitTime){
+                        waitTimeEnabled = false
+                        return resolve(false)
+                    }
+                }
+                const result = await uploadLiveStatus({
+                    bot:{
+                        id:client.user.id,
+                        name:client.user.tag,
+                        pfp:client.user.displayAvatarURL()
+                    },
+                    error:err,
+                    openticket:{
+                        config:{
+                            messages:config.messages,
+                            options:config.options,
+                            transcripts:bot.tsconfig,
+                            system:config.system
+                        },
+                        language:config.languageFile,
+                        version:"3.4.0",
+                        slashcmds:slashMode,
+                        transcripts:transcriptMode,
+                        plugins:fs.readdirSync("./plugins"),
+                        pluginload:globalPluginData
+                    },
+                    details:{
+                        errortime:new Date().getTime(),
+                        actions:this.actionRecorder,
+                        database:fs.readFileSync("./storage/database.json").toString()
+                    }
+                })
+                if (!result){
+                    waitTime = new Date().getTime()+30000
+                    waitTimeEnabled = true
+                }
+                resolve(result)
+            }catch{resolve(false)}
+        }
+    })
 }
@@ -13,8 +13,14 @@ const storage = bot.storage
 * @returns {Boolean} has permissions?
 */
 exports.command = (memberid,guildid) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"command"
+    })
    const permsmember = client.guilds.cache.find(g => g.id == guildid).members.cache.find(m => m.id == memberid)
-    if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("ManageGuild")){
+    if (config.adminRoles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("ManageGuild")){
        return false
    }else {return true}
 }
@@ -25,6 +31,12 @@ exports.command = (memberid,guildid) => {
 * @returns {Boolean}
 */
 exports.sendUserNoPerms = (user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendusernoperms"
+    })
    try {
        user.send({embeds:[bot.errorLog.noPermsMessage(user)]})
        return true
@@ -39,6 +51,12 @@ exports.sendUserNoPerms = (user) => {
 * @returns {Boolean}
 */
 exports.sendUserNoTicket = (user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendusernoticket"
+    })
    try {
        user.send({embeds:[bot.errorLog.notInATicket]})
        return true
@@ -53,6 +71,12 @@ exports.sendUserNoPerms = (user) => {
 * @returns {Boolean}
 */
 exports.sendUserNoDelete = (user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendusernodelete"
+    })
    try {
        user.send({embeds:[bot.errorLog.noPermsDelete(user)]})
        return true
@@ -68,6 +92,12 @@ exports.sendUserNoPerms = (user) => {
 * @returns {Boolean}
 */
 exports.sendChannelNoPerms = (channel,user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendchannelnoperms"
+    })
    try {
        channel.send({embeds:[bot.errorLog.noPermsMessage(user)]})
        return true
@@ -83,6 +113,12 @@ exports.sendUserNoPerms = (user) => {
 * @returns {Boolean}
 */
 exports.sendChannelNoTicket = (channel,user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendchannelnoticket"
+    })
    try {
        channel.send({embeds:[bot.errorLog.notInATicket]})
        return true
@@ -98,6 +134,12 @@ exports.sendUserNoPerms = (user) => {
 * @returns {Boolean}
 */
 exports.sendChannelNoDelete = (channel,user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendchannelnodelete"
+    })
    try {
        channel.send({embeds:[bot.errorLog.noPermsDelete(user)]})
        return true
@@ -1,35 +1,61 @@
-//    __________       __________       ___________     ____       ____
-//   /   ____   \     /  ______  \     /          |     |   \      |  |
-//   |  /    \  |     |  |    |  |     |  |_______|     |    \     |  |
-//   |  |    |  |     |  |____|  |     |  |             |  |\ \    |  |
-//   |  |    |  |     |  ________/     |  |______       |  | \ \   |  |
-//   |  |    |  |     |  |             |   _____|       |  |  \ \  |  |
-//   |  |    |  |     |  |             |  |             |  |   \ \ |  |
-//   |  |    |  |     |  |             |  |________     |  |    \ \|  |
-//   |  \____/  |     |  |             |          |     |  |     \    |
-//   \__________/     |__|             \__________|     |__|      \___|
+/**
+   ____  _____  ______ _   _     _______ _____ _____ _  ________ _______ 
+  / __ \|  __ \|  ____| \ | |   |__   __|_   _/ ____| |/ /  ____|__   __|
+ | |  | | |__) | |__  |  \| |      | |    | || |    | ' /| |__     | |   
+ | |  | |  ___/|  __| | . ` |      | |    | || |    |  < |  __|    | |   
+ | |__| | |    | |____| |\  |      | |   _| || |____| . \| |____   | |   
+  \____/|_|    |______|_| \_|      |_|  |_____\_____|_|\_\______|  |_|   
+                                                                       
+                      Hey! we are looking for you!
+    Do you speak a language that isn't yet in our /languages directory
+        or do you speak one that isn't up-to-date? Open Ticket needs
+            translators for lots of different languages!
+  Feel free to join our translator team and help us improve Open Ticket!
+
+
+
+    
+    SUGGESTING NEW FEATURES:
+    =====================
+    Open Ticket is a community project. This means that 
+    almost all feature ideas come from our community. 
+    Are you missing something you want in open ticket? 
+    Then join our Discord server and we will add it (if possible)
+
+    Did you know that 80% of all features in OT were ideas from our community?
+
+
+
+    INFORMATION:
+    ============
+    Open Ticket v3.4.0  -  © DJdj Development
+
+    discord: https://discord.dj-dj.be
+    website: https://www.dj-dj.be
+    github: https://openticket.dj-dj.be
+    support e-mail: support@dj-dj.be
+
+    Config files:
+    ./config.json
+    ./transcriptconfig.json
+
+    Send ./openticketdebug.txt when there are errors!
+ */

 const discord = require("discord.js")
 const fs = require('fs')
 const {GatewayIntentBits,Partials} = discord
-const APIBase = require("./core/api/modules/base")
-if (APIBase.embeddedMode){
-    var tempClient = APIBase.clientLocation
-}else{
-    var tempClient = new discord.Client({
-        intents:[
-            GatewayIntentBits.DirectMessages,
-            GatewayIntentBits.GuildInvites,
-            GatewayIntentBits.GuildMembers,
-            GatewayIntentBits.GuildMessages,
-            GatewayIntentBits.Guilds,
-            GatewayIntentBits.MessageContent
-        ],
-        partials:[Partials.Channel,Partials.Message]
-    })
-}
-/**@type {discord.Client} */
-const client = tempClient
+const client = new discord.Client({
+    intents:[
+        GatewayIntentBits.DirectMessages,
+        GatewayIntentBits.GuildInvites,
+        GatewayIntentBits.GuildMembers,
+        GatewayIntentBits.GuildMessages,
+        GatewayIntentBits.Guilds,
+        GatewayIntentBits.MessageContent
+    ],
+    partials:[Partials.Channel,Partials.Message]
+})
 exports.client = client
 client.setMaxListeners(50)
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","created client")
@@ -39,48 +65,38 @@ var tempconfig = require("./config.json")
 var isDevConfig = false

 if (process.argv.some((v) => v == "--devconfig")){
-    async function logFLAGS(){
-        const chalk = await (await import("chalk")).default
-        console.log(chalk.blue("[FLAGS] => used dev config instead of normal config"))
-    }; logFLAGS()
    isDevConfig = true
    try{
-    tempconfig = require("./devConfig.json")
+    tempconfig = require("./devconfig.json")
    }catch{tempconfig = require("./config.json")}
 }else{
    tempconfig = require("./config.json")
 }
-if (process.argv.some((v) => v == "--nochecker")){
-    async function logFLAGS(){
-        const chalk = await (await import("chalk")).default
-        console.log(chalk.blue("[FLAGS] => disabled checker.js"))
-    }; logFLAGS()
-}
-if (process.argv.some((v) => v == "--debug")){
-    async function logFLAGS(){
-        const chalk = await (await import("chalk")).default
-        console.log(chalk.blue("[FLAGS] => enabled DEBUG mode"))
-    }; logFLAGS()
-}
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded flags")

 exports.developerConfig = isDevConfig
+
+const config = tempconfig
+exports.config = config
+
+const tsconfig = isDevConfig ? require("./devtsconfig.json") : require("./transcriptconfig.json")
+exports.tsconfig = tsconfig
+
 const language = require("./core/languageManager").language
 exports.language = language
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded language")

-const config = tempconfig
-exports.config = config
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded config")
 exports.storage = require('./core/dynamicdatabase/storage')
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded storage")

 exports.errorLog = require("./core/errorLogSystem")
-const log = this.errorLog.log
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","LOADED LOGGING SYSTEM")
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","switching to new logs")
 this.errorLog.log("debug","loaded new logs")

+exports.actionRecorder = require("./core/utils/liveStatus").actionRecorder
+
 exports.hiddenData = require("./core/utils/hiddendata")
 this.errorLog.log("debug","loaded hiddendataTM")

@@ -96,6 +112,12 @@ this.errorLog.log("debug","loaded buttons & embeds")

 client.on('ready',async () => {
    this.errorLog.log("debug","client logged in")
+    this.actionRecorder.push({
+        category:"ot.managers.djs",
+        file:"index.js",
+        time:new Date().getTime(),
+        type:"client.loggedin.success"
+    })
    var statusSet = false
    const setStatus = (type,text) => {
        if (statusSet == true) return
@@ -107,98 +129,147 @@ client.on('ready',async () => {
        }
        client.user.setActivity(text,{type:getTypeEnum(type)})
        statusSet = true
-        log("system","loaded status",[{key:"type",value:type},{key:"text",value:text}])
    }
    this.errorLog.log("debug","bot status loaded")
+    this.actionRecorder.push({
+        category:"ot.managers.djs",
+        file:"index.js",
+        time:new Date().getTime(),
+        type:"client.setstatus.success"
+    })

    const chalk = await (await import("chalk")).default

-    if (!process.argv[2]){
-        console.log(chalk.red("WELCOME TO OPEN TICKET!"))
-        this.errorLog.log("debug","loaded console interface")
-        log("info","open ticket ready",[{key:"version",value:require("./package.json").version},{key:"language",value:config.languagefile}])
-        require("./core/utils/liveStatus")()
+    require("./core/startscreen").run()
+    this.actionRecorder.push({
+        category:"ot.managers.main",
+        file:"index.js",
+        time:new Date().getTime(),
+        type:"startscreen.success"
+    })
+
+    if (!process.argv[2] || (process.argv[2] && !process.argv[2].startsWith("slash"))){
+        //normal start
+        this.errorLog.log("debug","loaded console interface")

-        console.log(chalk.blue("\n\nlogs:")+"\n============")
        if (config.status.enabled){
            setStatus(config.status.type,config.status.text)
        }

-        if (fs.existsSync("./storage/slashcmdEnabled.txt")){
-            /**@type {"true"|"false"} */
-            const data = fs.readFileSync("./storage/slashcmdEnabled.txt").toString()
-            if (data === "true"){require("./core/slashSystem/autoSlashUpdate")()}
-        }else{fs.writeFileSync("./storage/slashcmdEnabled.txt","false")}
+        this.actionRecorder.push({
+            category:"ot.managers.main",
+            file:"index.js",
+            time:new Date().getTime(),
+            type:"startmode.normal"
+        })

-        log("system","bot logged in!")
+        var updatingSlash = false
+        if (fs.existsSync("./storage/slashcmdEnabled.txt")){
+            /**@type {"true"|"false"|String} */
+            const data = fs.readFileSync("./storage/slashcmdEnabled.txt").toString()
+            if (data === require("./package.json").version){
+                require("./core/slashSystem/autoSlashUpdate")()
+                updatingSlash = true
+
+            }else if ((data != require("./package.json").version) && (data != "false")){
+                require("./core/slashSystem/slashEnable")(true)
+                updatingSlash = true
+            }
+        }else{
+            if (process.argv.some((v) => v == "--noslash")){
+                fs.writeFileSync("./storage/slashcmdEnabled.txt","false")
+            }else{
+                fs.writeFileSync("./storage/slashcmdEnabled.txt",require("./package.json").version)
+                require("./core/slashSystem/slashEnable")(true)
+                updatingSlash = true
+            }
+        }
+        this.actionRecorder.push({
+            category:"ot.managers.main",
+            file:"index.js",
+            time:new Date().getTime(),
+            type:"slashcmd.autoupdate.success"
+        })

        try {
-            await client.guilds.cache.find((g) => g.id == config.server_id).members.fetch()
+            await client.guilds.cache.find((g) => g.id == config.serverId).members.fetch()
        }catch{
            this.errorLog.log("info","tried to cache user information, failed!")
        }
-        return
-    }
+        require("./core/startscreen").headerDataReady(chalk,config.status,updatingSlash,false)

-    if (process.argv[2] == "d"){
-        if (config.status.enabled){
-            setStatus(config.status.type,config.status.text)
-        }
-    }
-
-    if (!process.argv[2].startsWith("slash")){
-        console.log(chalk.red("WELCOME TO OPEN TICKET!"))
-        this.errorLog.log("debug","loaded console interface")
-        log("info","open ticket ready",[{key:"version",value:require("./package.json").version},{key:"language",value:config.languagefile}])
-        require("./core/utils/liveStatus")()
-
-        console.log(chalk.blue("\n\nlogs:")+"\n============")
-        if (config.status.enabled){
-            setStatus(config.status.type,config.status.text)
-        }
-        if (fs.existsSync("./storage/slashcmdEnabled.txt")){
-            /**@type {"true"|"false"} */
-            const data = fs.readFileSync("./storage/slashcmdEnabled.txt").toString()
-            if (data === "true"){require("./core/slashSystem/autoSlashUpdate")()}
-        }else{fs.writeFileSync("./storage/slashcmdEnabled.txt","false")}
-
-        log("system","bot logged in!")
-
-        try {
-            await client.guilds.cache.find((g) => g.id == config.server_id).members.fetch()
-        }catch{
-            this.errorLog.log("info","tried to cache user information, failed!")
-        }
    }else{
-        console.log(chalk.red("STARTING IN ")+chalk.blue("SLASH MODE")+chalk.red("..."))
+        //slash command activation using node index.js slash (enable|disable)
+        require("./core/startscreen").headerDataReady(chalk,config.status,updatingSlash,true)
        this.errorLog.log("debug","slashmode activated")
-        console.log("logs:\n================")
-        console.log("client logged in...")
-        console.log("loading files...")
        if (process.argv[3] == "enable"){
            console.log(chalk.green("switching to slashEnable.js"))
+            this.actionRecorder.push({
+                category:"ot.managers.main",
+                file:"index.js",
+                time:new Date().getTime(),
+                type:"startmode.slash.enable"
+            })
            require("./core/slashSystem/slashEnable")()
        }else if (process.argv[3] == "disable"){
            console.log(chalk.green("switching to slashDisable.js"))
+            this.actionRecorder.push({
+                category:"ot.managers.main",
+                file:"index.js",
+                time:new Date().getTime(),
+                type:"startmode.slash.disable"
+            })
            require("./core/slashSystem/slashDisable")()
        }else{
-            console.log(chalk.red("[SLASH CMD MANAGER]: unknown slash mode!"))
+            console.log(chalk.bgRed("[SLASH CMD MANAGER]: unknown slash command action!"))
            process.exit(1)
        }
    }

    //load plugins
+    this.actionRecorder.push({
+        category:"ot.managers.plugins",
+        file:"./core/api/pluginlauncher.js",
+        time:new Date().getTime(),
+        type:"plugins.loading"
+    })
    require("./core/api/pluginlauncher")()
+    this.actionRecorder.push({
+        category:"ot.managers.plugins",
+        file:"./core/api/pluginlauncher.js",
+        time:new Date().getTime(),
+        type:"plugins.success"
+    })
    this.errorLog.log("debug","loading plugins")
 })
-if (!require("./core/api/api.json").disable.checkerjs.all) require("./core/checker").checker()
+if (!require("./core/api/api.json").disable.checkerjs.all){
+    this.actionRecorder.push({
+        category:"ot.managers.main",
+        file:"./core/checker.js",
+        time:new Date().getTime(),
+        type:"checker.loading"
+    })
+    require("./core/checker").checker()
    this.errorLog.log("debug","loading checker.js")
    this.errorLog.log("debug","checking config...")
+    this.actionRecorder.push({
+        category:"ot.managers.main",
+        file:"./core/checker.js",
+        time:new Date().getTime(),
+        type:"checker.success"
+    })
+}

 if (process.argv[2] && process.argv[2].startsWith("slash")){
    //do nothing
 }else{

+    this.actionRecorder.push({
+        category:"ot.managers.loader",
+        file:"./index.js",
+        time:new Date().getTime(),
+        type:"commands.loading"
+    })
    this.errorLog.log("debug","LOADING COMMANDS")
    //commands
    require('./commands/ticket')()
@@ -211,23 +282,62 @@ if (process.argv[2] && process.argv[2].startsWith("slash")){
    require("./commands/reopen")()
    require("./commands/claim")()
    require("./commands/unclaim")()
+    require("./commands/change")()
+    this.actionRecorder.push({
+        category:"ot.managers.loader",
+        file:"./index.js",
+        time:new Date().getTime(),
+        type:"commands.success"
+    })

+    this.actionRecorder.push({
+        category:"ot.managers.loader",
+        file:"./index.js",
+        time:new Date().getTime(),
+        type:"core.loading"
+    })
    this.errorLog.log("debug","LOADING CORE")
    //core
    require('./core/ticketActions/ticketOpener')()
    require("./core/reactionRoles")()
+    require("./core/ticketActions/ticketAutoclose")()

    this.errorLog.log("debug","LOADING INTERACTION HANDLERS")
    //InteractionHandlers
    require("./core/interactionHandlers/handlers/handlers")()

-    //require("./test")()
+    this.actionRecorder.push({
+        category:"ot.managers.loader",
+        file:"./index.js",
+        time:new Date().getTime(),
+        type:"core.success"
+    })
 }

+this.actionRecorder.push({
+    category:"ot.managers.loader",
+    file:"./index.js",
+    time:new Date().getTime(),
+    type:"api.loading"
+})
 this.errorLog.log("debug","loading api")
 const APIEvents = require("./core/api/modules/events")
 const APIConfig = require("./core/api/api.json")

+this.actionRecorder.push({
+    category:"ot.managers.loader",
+    file:"./index.js",
+    time:new Date().getTime(),
+    type:"api.success"
+})
+
+this.actionRecorder.push({
+    category:"ot.managers.loader",
+    file:"./index.js",
+    time:new Date().getTime(),
+    type:"debugsystem.loading"
+})
+
 const debugLog = (debugString) => {
    if (!APIConfig.disable.debug.all && !APIConfig.disable.debug.debuglogs){
    const content = fs.existsSync("./openticketdebug.txt") ? fs.readFileSync("./openticketdebug.txt").toString() : "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="
@@ -258,7 +368,18 @@ process.on("uncaughtException",async (error,origin) => {
    errorLog(error.name+": "+error.message+" | origin: "+origin,error.stack)

    APIEvents.onError(error.name+": "+error.message,new Date())
+
+    //TEMPORARY INTEGRATION FOR LIVESTATUS ERROR UPLOADER:
+    await require("./core/utils/liveStatus").liveStatusUploadManager(error.name+": "+error.message+" | origin: "+origin+"\n"+error.stack)
 })

-if (!APIBase.embeddedMode) client.login(config.auth_token)
+this.actionRecorder.push({
+    category:"ot.managers.loader",
+    file:"./index.js",
+    time:new Date().getTime(),
+    type:"debugsystem.success"
+})
+
+const token = config.token.fromENV ? process.env.TOKEN : config.token.value
+client.login(token)
 this.errorLog.log("debug","login with token")
@@ -1,83 +1,101 @@
 {
-  "errors": {
-    "missingArgsTitle": "قيمة غير صالحة!",
-    "missingArgsDescription": "قيمة مفقودة",
-    "noPermsTitle": "ليس لديك برمشنات !",
-    "noPermsDescription": "أنت بحاجة الى برمشن `ADMINISTRATOR` او أن تكون في قائمة المسموح بهم!",
-    "noPermsDelete": "فقط الإداريين يمكنهم حذف التكت!",
-    "chooseFromListTitle": "Invalid ID",
-    "chooseFromListDescription": "قم بأختيار أحد من الأيديات من الأسفل:",
-    "boterror": "خلل في البوت !",
-    "notInTicketTitle": "انت لست في تكت!",
-    "notInTicketDescription": "هذا الأمر لا يعمل خارج التكت!",
-    "ticketDoesntExist": "هذا التكت لم يعد فعال!",
-    "roleDoesntExist": "خطاً ,لم تعد الرتبة موجوده!",
-    "anotherOption": "هذا الخيار ليس التكت و لكنه شيء أخر!",
-    "maxAmountTitle": "خطأ , تم الوصول الى الحد الأقصى!",
-    "maxAmountDescription": "لقد وصلت الى الحد الأقصى لعدد التكتات المسموحة بها!\nSo لا يمكنك فتح واحدة أخرى!",
-    "somethingWentWrong": "**هناك خطاً!**\nأعد المحاولة لاحقاً!",
-    "somethingWentWrongTranscript": "هناك خطاً في محاولة طبع التكت!**\nأعد المحاولة لاحقاً!"
-  },
-  "commands": {
-    "userAddedTitle": "تم أضافة {0} من المستخدمين في التكت!",
-    "userRemovedTitle": "تم أزالة {0} من المستخدمين من التكت!",
-    "renameTitle": "تم تغيير أسم التكت الى {0}!",
-    "closeTitle": "تم أغلاق التكت!",
-    "deleteTitle": " جاري حذف التكت...",
-    "reopenTitle": "إعادة فتح التكت!",
-    "claimTitle":"This ticket is now claimed to {0}",
-    "unclaimTitle":"This ticket isn't claimed anymore!",
+    "_CREDITS":"ChilledBroke#9986 & M4#5882",
+    "_INFO":"This file is a translation for open ticket 3.4.0",

-    "ticketWarning": "هذا الأمبد موجود بالفعل في الرسالة بالأسفل!",
-    "maxTicketWarning": "**تحذير:** _يمكنك فقط فتح {0} تكت في الوقت!_"
-  },
-  "helpMenu": {
-    "title": "الأوامر المتاحة:",
-    "header1": "**أذهب الى {0} لإنشاء تذكرة!**\n\n",
-    "header2": "**قم بكتابة أمر `/new` او `/ticket` لفتح تكت!**\n\n",
+    "errors": {
+        "missingArgsTitle": "قيمة غير صالحة!",
+        "missingArgsDescription": "قيمة مفقودة",
+        "noPermsTitle": "ليس لديك برمشنات !",
+        "noPermsDescription": "أنت بحاجة الى برمشن `ADMINISTRATOR` او أن تكون في قائمة المسموح بهم!",
+        "noPermsDelete": "فقط الإداريين يمكنهم حذف التكت!",
+        "chooseFromListTitle": "Invalid ID",
+        "chooseFromListDescription": "قم بأختيار أحد من الأيديات من الأسفل:",
+        "boterror": "خلل في البوت !",
+        "notInTicketTitle": "انت لست في تكت!",
+        "notInTicketDescription": "هذا الأمر لا يعمل خارج التكت!",
+        "ticketDoesntExist": "هذا التكت لم يعد فعال!",
+        "roleDoesntExist": "خطاً ,لم تعد الرتبة موجوده!",
+        "anotherOption": "هذا الخيار ليس التكت و لكنه شيء أخر!",
+        "maxAmountTitle": "خطأ , تم الوصول الى الحد الأقصى!",
+        "maxAmountDescription": "لقد وصلت الى الحد الأقصى لعدد التكتات المسموحة بها!\nSo لا يمكنك فتح واحدة أخرى!",
+        "somethingWentWrong": "**هناك خطاً!**\nأعد المحاولة لاحقاً!"
+    },
+    "commands": {
+        "userAddedTitle": "تم أضافة {0} من المستخدمين في التكت!",
+        "userRemovedTitle": "تم أزالة {0} من المستخدمين من التكت!",
+        "renameTitle": "تم تغيير أسم التكت الى {0}!",
+        "closeTitle": "تم أغلاق التكت!",
+        "deleteTitle": " جاري حذف التكت...",
+        "reopenTitle": "إعادة فتح التكت!",
+        
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
+        "changeTitle":"Changed ticket type to {0}!",

-    "msgCmd": "أنشاء أيمبد مع الأزرار. (الأداريين فقط)",
-    "renameCmd": "إعادة تسمية التكت. (بدون مسافات)",
-    "closeCmd": "أغلاق التكت.",
-    "deleteCmd": "حذف التكت.",
-    "addCmd": "إضافة مستخدم الى التكت.",
-    "removeCmd": "إزالة مستخدم من التكت.",
-    "reopenCmd": "إعادة فتح تكت بعد إغلاقة."
-  },
-  "buttons": {
-    "close": "إغلاق التكت",
-    "delete": "حذف التكت",
-    "reopen": "إعادة فتح التكت",
-    "sendTranscript": "طبع التكت",
-    "closeWithReason":"close with reason"
-  },
-  "messages": {
-    "reopenTitle": "تم إعادة فتح التكت بنجاح!",
-    "reopenDescription": "لا تتردد في فتح التكت مرة أخرى , حظاً موفقاً!",
-    "closedTitle": "تم إغلاق التكت!",
-    "closedDescription": "فقط الأداريين يمكنهم التحدث في هذا التكت الأن!\n\n*أضغط على الزر بالأسفل لحذف التكت او إعادة فتحة مجدداً!*",
-    "createdTitle": "تم إنشاء تكت!",
-    "createdDescription": "تم أنشاء تكت , قم بأنتظار الدعم في الطريق!",
+        "statsTitle":"Here are the stats for {0}!",
+        "autocloseTitle":"This ticket will be closed automatically after {0}!",
+        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
+        "autocloseWarn":"This only affects inactive tickets!",

-    "newTicketDmTitle": "تكت جديد!",
-    "closedTicketDmTitle": "تم إغلاق التكت!",
-    "deletedTicketDmTitle": "تم حذف التكت!",
-    "closedTicketDmDescription": "تم أغلاق تذكرتك من قبل إداري",
-    "deletedTicketDmDescription": "تم حذف تذكرتك من قبل إداري!",
-    "reopenTicketDmTitle": "تم إعادة فتح تذكرتك!",
-    "reopenTicketDmDescription": "تم إعادة فتح التكت!",
-    "newTranscriptTitle": "توجد نسخة تكت جديدة هنا!",
-    "hereIsTheTranscript": "هذا هي النسخة:",
+        "goToTicket":"go to ticket",
+        "ticketWarning": "هذا الأمبد موجود بالفعل في الرسالة بالأسفل!",
+        "maxTicketWarning": "**تحذير:** _يمكنك فقط فتح {0} تكت في الوقت!_"
+    },
+    "helpMenu": {
+        "title": "الأوامر المتاحة:",
+        "header1": "**أذهب الى {0} لإنشاء تذكرة!**\n\n",
+        "header2": "**قم بكتابة أمر `/new` او `/ticket` لفتح تكت!**\n\n",

-    "chooseCategory": "أختر الكتقاجوري:",
-    "gettingdeleted": "يتم حذف التكت...",
+        "msgCmd": "أنشاء أيمبد مع الأزرار. (الأداريين فقط)",
+        "renameCmd": "إعادة تسمية التكت. (بدون مسافات)",
+        "closeCmd": "أغلاق التكت.",
+        "deleteCmd": "حذف التكت.",
+        "addCmd": "إضافة مستخدم الى التكت.",
+        "removeCmd": "إزالة مستخدم من التكت.",
+        "reopenCmd": "إعادة فتح تكت بعد إغلاقة.",
+        "changeCmd":"Change ticket type.",
+        "claimCmd":"Claim a ticket.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"View ticket stats.",
+        "autocloseCmd":"Set timer to automatically close ticket"
+    },
+    "buttons": {
+        "close": "إغلاق التكت",
+        "delete": "حذف التكت",
+        "reopen": "إعادة فتح التكت",
+        "closeWithReason":"close with reason"
+    },
+    "messages": {
+        "closedDescription": "فقط الأداريين يمكنهم التحدث في هذا التكت الأن!\n\n*أضغط على الزر بالأسفل لحذف التكت او إعادة فتحة مجدداً!*",
+        "createdTitle": "تم إنشاء تكت!",
+        "createdDescription": "تم أنشاء تكت , قم بأنتظار الدعم في الطريق!",

-    "none": "لا يوجد",
-    "reason": "سبب",
+        "newTicketDmTitle": "تكت جديد!",
+        "closedTicketDmTitle": "تم إغلاق التكت!",
+        "deletedTicketDmTitle": "تم حذف التكت!",
+        "closedTicketDmDescription": "تم أغلاق تذكرتك من قبل إداري",
+        "deletedTicketDmDescription": "تم حذف تذكرتك من قبل إداري!",
+        "reopenTicketDmTitle": "تم إعادة فتح تذكرتك!",
+        "reopenTicketDmDescription": "تم إعادة فتح التكت!",
+        
+        "chooseCategory": "أختر الكتقاجوري:",
+        "gettingdeleted": "يتم حذف التكت...",

-    "deletedby":"deleted by",
+        "none": "لا يوجد",
+        "reason": "سبب",
+        "createdat":"created at",
+        "openedby":"opened by",
+        "deletedby":"deleted by",
        "closedby":"closed by",
+        
        "modalreason":"What is the reason for closing this ticket?",
        "chooseATicket": "Choose a ticket"
-  }
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"This transcript is being processed",
+        "wait":"Please wait!",
+        "estimated":"Estimated time",
+        "available":"The transcript is available here"
+    }
 }
@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"DJdj Development",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
    "errors":{
        "missingArgsTitle":"Invalid Arguments!",
        "missingArgsDescription":"Missing Argument",
@@ -15,8 +18,7 @@
        "anotherOption":"This option is not a ticket but another type!",
        "maxAmountTitle":"Max amount reached!",
        "maxAmountDescription":"You reached the maximum number of tickets allowed!\nSo you can't create a new one!",
-        "somethingWentWrong":"**Something went wrong!**\nPlease try again another time!",
-        "somethingWentWrongTranscript":"Something went wrong while making the transcript!**\nPlease try again another time!"
+        "somethingWentWrong":"**Something went wrong!**\nPlease try again another time!"
    },
    "commands":{
        "userAddedTitle":"Added {0} to this ticket!",
@@ -25,9 +27,17 @@
        "closeTitle":"Closed this ticket!",
        "deleteTitle":"Deleting this ticket...",
        "reopenTitle":"Re-Opened this ticket!",
-        "claimTitle":"This ticket is now claimed to {0}",
+        
+        "claimTitle":"This ticket is claimed to {0}",
        "unclaimTitle":"This ticket isn't claimed anymore!",
+        "changeTitle":"Changed ticket type to {0}!",

+        "statsTitle":"Here are the stats for {0}!",
+        "autocloseTitle":"This ticket will be closed automatically after {0}!",
+        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
+        "autocloseWarn":"This only affects inactive tickets!",
+
+        "goToTicket":"go to ticket",
        "ticketWarning":"The embed is in the message below!",
        "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
    },
@@ -42,19 +52,20 @@
        "deleteCmd":"Delete a ticket.",
        "addCmd":"Add a user to the ticket.",
        "removeCmd":"Remove a user from the ticket.",
-        "reopenCmd":"Re-Open a ticket after it was closed."
+        "reopenCmd":"Re-Open a ticket after it was closed.",
+        "changeCmd":"Change ticket type.",
+        "claimCmd":"Claim a ticket.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"View ticket stats.",
+        "autocloseCmd":"Set timer to automatically close ticket"
    },
    "buttons":{
        "close":"Close Ticket",
        "delete":"Delete Ticket",
        "reopen":"Re-Open Ticket",
-        "sendTranscript":"Transcript",
        "closeWithReason":"close with reason"
    },
    "messages":{
-        "reopenTitle":"Re-Opened this ticket!",
-        "reopenDescription":"Feel free to talk again!",
-        "closedTitle":"Closed this ticket!",
        "closedDescription":"Only admins can talk in this ticket now!\n\n*Click on the button below to delete or to re-open this ticket!*",
        "createdTitle":"Ticket Created!",
        "createdDescription":"Your ticket is created, you can detect it by a ping!",
@@ -66,18 +77,25 @@
        "deletedTicketDmDescription":"Your ticket is deleted!",
        "reopenTicketDmTitle":"Ticket Re-opened!",
        "reopenTicketDmDescription":"Your ticket is re-opened!",
-        "newTranscriptTitle":"A new transcript is here!",
-        "hereIsTheTranscript":"Here is the transcript:",

        "chooseCategory":"choose a category:",
        "gettingdeleted":"Ticket is getting deleted...",

        "none":"none",
        "reason":"reason",
-
+        "createdat":"created at",
+        "openedby":"opened by",
        "deletedby":"deleted by",
        "closedby":"closed by",
+        
        "modalreason":"What is the reason for closing this ticket?",
        "chooseATicket": "Choose a ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"This transcript is being processed",
+        "wait":"Please wait!",
+        "estimated":"Estimated time",
+        "available":"The transcript is available here"
    }
 }
@@ -1,83 +1,101 @@
 {
+    "_CREDITS":"t0miiis#3022",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
    "errors":{
-        "missingArgsTitle":"Neplatné argumenty",
-        "missingArgsDescription":"Chybí argumenty",
+        "missingArgsTitle":"Neplatny Argument!",
+        "missingArgsDescription":"Chybí Argument",
        "noPermsTitle":"Nemáš práva!",
-        "noPermsDescription":"Nemáš dostatečné práva na tento příkaz!\n Potřebuješ ADMINISTRATOR aby jsi mohl provést příkaz!",
-        "noPermsDelete":"Pouze admin může smazat ticket!",
-        "chooseFromListTitle":"Neplatné ID",
-        "chooseFromListDescription":"Vyber si z těchto ID:",
-        "boterror":"Error!",
+        "noPermsDescription":"Potřebujes `ADMINISTRATOR`roli nebo byt v listině povolenych roli!",
+        "noPermsDelete":"Pouze Admini muůřou mazat ticket!",
+        "chooseFromListTitle":"Neplatný ID",
+        "chooseFromListDescription":"Vyber si jedno z ID níže:",
+        "boterror":"Bot Chyba!",
        "notInTicketTitle":"Nejsi v ticketu!",
-        "notInTicketDescription":"Tento příkaz nefunguje mimo tickety!",
-        "ticketDoesntExist":"Tento ticket už bohužel neexistuje!",
-        "roleDoesntExist":"Tato role bohužel neexistuje!",
-        "anotherOption":"Tato možnost není ticket ale něco jiného!",
-        "maxAmountTitle":"Maximální počet ticketů dosažen!",
-        "maxAmountDescription":"Dosáhl jsi maximálního povoleného počtu ticketů!\n Nemůžeš si vytvořit nový!",
-        "somethingWentWrong":"**Něco je špatně**\nProsím zkus to příště znovu!",
-        "somethingWentWrongTranscript":"Něco je špatně s transcriptem!**\nProsím zkus to příště znovu!"
+        "notInTicketDescription":"Tenhle příkaz nefunguje mimo ticket!",
+        "ticketDoesntExist":"Tenhle ticket už neexistuje !",
+        "roleDoesntExist":"Tenhle role už neexistuje!",
+        "anotherOption":"This option is not a ticket but another type!",
+        "maxAmountTitle":"Max počet byl dosáhnut!",
+        "maxAmountDescription":"Dosáhl jsi max počet povolených ticketu!\nSo nemůžeš si vytvořit nový!",
+        "somethingWentWrong":"**Něco se pokazilo!**\nProsím zkus to jindy!"
    },
    "commands":{
-        "userAddedTitle":"{0} byl přidán do ticketu!",
-        "userRemovedTitle":"{0} byl odebrám z ticketu!",
-        "renameTitle":"Jméno bylo změněno!",
-        "closeTitle":"Zavři tento ticket!",
-        "deleteTitle":"Smaž tento ticket!",
-        "reopenTitle":"Znovu otevři ticket!",
-        "claimTitle":"This ticket is now claimed to {0}",
-        "unclaimTitle":"This ticket isn't claimed anymore!",
+        "userAddedTitle":"Přidat {0} do tohohle ticketu!",
+        "userRemovedTitle":"Odstranit {0} z tohohle ticketu!",
+        "renameTitle":"Změnit jmeno na {0}!",
+        "closeTitle":"Zavři tenhle ticket!",
+        "deleteTitle":"Mažu ticket...",
+        "reopenTitle":"Znovu otevíram ticket",
+        
+        "claimTitle":"Ticket nyní převzal {0}",
+        "unclaimTitle":"Ticket už není převzaný",
+        "changeTitle":"Změněn typ ticketu {0}!",

+        "statsTitle":"Tady je info o ticketu {0}!",
+        "autocloseTitle":"Tento ticketu bude automaticky uzavřen za {0}!",
+        "autocloseRejectTitle":"Tento ticketu už nebude automaticky uzavřen!",
+        "autocloseWarn":"Toto zavře pouze neaktivní tickety!",
+
+        "goToTicket":"běž do ticketu",
        "ticketWarning":"The embed is in the message below!",
-        "maxTicketWarning":"**Varovaní:** _Můžeš si vytvořit použe {0} ticket(s) v jednu chvíli!_"
+        "maxTicketWarning":"**Warning:** _Můžeš vytvořit pouze {0} v tuhle chvíli!_"
    },
    "helpMenu":{
-        "title":"Příkazy:",
-        "header1":"**Běž {0} vytvořit si ticket!**\n\n",
-        "header2":"**Použij příkaz `/new` nebo `/ticket` k vytvoření ticketu!**\n\n",
+        "title":"Dostupné příkazy:",
+        "header1":"**Běž do {0} pro vytvoření ticketi!**\n\n",
+        "header2":"**Použíj příkaz `/nový` nebo `/ticket` pro vytvoření ticketu**\n\n",

-        "msgCmd":"Vytvoř možnost otevírat tickety přes tlačítko. (ADMIN)",
-        "renameCmd":"Přejmenovat ticket. (Žádné mezery)",
-        "closeCmd":"Zavři ticket.",
-        "deleteCmd":"Smaž ticket.",
-        "addCmd":"Přidej člena do ticketu.",
-        "removeCmd":"Odebere člena z ticketu.",
-        "reopenCmd":"Znovu otevři ticket po uzavření."
+        "msgCmd":"Vytvoř embed s tlačíky. (admins only)",
+        "renameCmd":"Přejmenovat ticket. (no spaces)",
+        "closeCmd":"Zavřít ticket.",
+        "deleteCmd":"Odstranit ticket.",
+        "addCmd":"Pridat uživatele do ticketu.",
+        "removeCmd":"Odebrat uživatele z ticketu.",
+        "reopenCmd":"Re-Open a ticket after it was closed.",
+        "changeCmd":"Změnit typ ticketu.",
+        "claimCmd":"Převzi ticket.",
+        "unclaimCmd":"Uvolnit ticket.",
+        "statsCmd":"Zobrazit info o ticketu.",
+        "autocloseCmd":"Nastavit automatické uzavření ticketu"
    },
    "buttons":{
-        "close":"Zavři ticket",
-        "delete":"Smaž ticket",
-        "reopen":"Znovu otevři ticket",
-        "sendTranscript":"Odešli log ticketu",
-        "closeWithReason":"close with reason"
+        "close":"Zavřit ticket",
+        "delete":"Vymazat ticket",
+        "reopen":"Znovu otevřít ticket",
+        "closeWithReason":"zavřít s důvodem"
    },
    "messages":{
-        "reopenTitle":"Ticket znovu otevřen!",
-        "reopenDescription":"Cítím se skvěle že si můžeme zase povídat!",
-        "closedTitle":"Zavřený ticket!",
-        "closedDescription":"Pouze admin team zde může nyní komunikovat!\n\n*Klikni na tlačítko níže pro smazání nebo znovu otevření ticketu!*",
-        "createdTitle":"Ticket vytvořen!",
-        "createdDescription":"Váš tiket je vytvořen, můžete ho zjistit pomocí pingu!",
+        "closedDescription":"Pouze admini muzou zde psát ted!\n\n*Klikni na  tlačítko níže pro smazání nebo pro znovu otevření tohohle ticketu!*",
+        "createdTitle":"Ticket otevřen!",
+        "createdDescription":"Tvůj ticket je vytvořem, můžeš si ho všimnout pomocí pingu!",

        "newTicketDmTitle":"Nový ticket!",
-        "closedTicketDmTitle":"Ticket uzavřen!",
-        "deletedTicketDmTitle":"Ticket smazán!",
-        "closedTicketDmDescription":"Tvůj ticket byl uzavřen!",
-        "deletedTicketDmDescription":"Tvůj ticket byl smazán!",
-        "reopenTicketDmTitle":"Ticket znovu otevřen!",
-        "reopenTicketDmDescription":"Tvůj ticket byl znovu otevřen!",
-        "newTranscriptTitle":"Nový log ticketu je zde!",
-        "hereIsTheTranscript":"Zde je log:",
+        "closedTicketDmTitle":"Ticket Zavřený!",
+        "deletedTicketDmTitle":"Ticket Odstranen!",
+        "closedTicketDmDescription":"Tvuj ticket je uzavřen!",
+        "deletedTicketDmDescription":"Tvuj ticket byl smazan!",
+        "reopenTicketDmTitle":"Ticket je znovu otevřený!",
+        "reopenTicketDmDescription":"Tvuj ticket byl znovu ovetřený!",

-        "chooseCategory":"Vyber kategorii:",
-        "gettingdeleted":"Ticket bude smazán",
+        "chooseCategory":"Vyber si kategorii:",
+        "gettingdeleted":"Ticket bude vymazan...",

-        "none":"nic",
+        "none":"žádný",
        "reason":"důvod",
-
-        "deletedby":"deleted by",
-        "closedby":"closed by",
-        "modalreason":"What is the reason for closing this ticket?",
-        "chooseATicket": "Choose a ticket"
+        "createdat":"otevřeno v",
+        "openedby":"otevřel",
+        "deletedby":"smazano uzivatelem",
+        "closedby":"zavreno uzivatelem",
+        
+        "modalreason":"Jakž byl důvod k zavření toho ticketu?",
+        "chooseATicket": "Vyber ticket"
+    },
+    "transcripts":{
+        "title":"Přepis",
+        "processed":"Tento přepis se zpracoval",
+        "wait":"Prosím počkej!",
+        "estimated":"Odhadovaný čas",
+        "available":"Záloha je uložena zde!"
    }
 }
@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"the_gamer#5095",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
+    "errors": {
+    "missingArgsTitle": "Ugyldigt Argument!",
+    "missingArgsDescription": "Manglende Argument",
+    "noPermsTitle": "Ikke tilladelse!",
+    "noPermsDescription": "Du skal have tilladelsen `ADMINISTRATOR` eller være på listen over tilladte roller!",
+    "noPermsDelete": "Kun administratorer kan slette en ticket!",
+    "chooseFromListTitle": "Ugyldigt ID",
+    "chooseFromListDescription": "Vælg et af id'erne nedenfor:",
+    "boterror": "Bot Fejl!",
+    "notInTicketTitle": "Du er ikke i en ticket!",
+    "notInTicketDescription": "Denne kommando virker ikke udenfor tickets!",
+    "ticketDoesntExist": "Denne ticket findes ikke længere!",
+    "roleDoesntExist": "Denne rolle eksisterer ikke længere!",
+    "anotherOption": "Denne mulighed er ikke en ticket, men en anden type!",
+    "maxAmountTitle": "Maks. mængde opnået!",
+    "maxAmountDescription": "Du har nået det maksimale antal tilladte tickets!\nSå du kan ikke oprette en ny!",
+    "somethingWentWrong": "**Noget gik galt!**\nPrøv venligst igen en anden gang!"
+  },
+  "commands": {
+    "userAddedTitle": "Føjede {0} til denne ticket!",
+    "userRemovedTitle": "Fjernede {0} fra denne ticket!",
+    "renameTitle": "Ændrede navnet til {0}!",
+    "closeTitle": "Lukket denne ticket!",
+    "deleteTitle": "Sletter denne ticket...",
+    "reopenTitle": "Genåbnede denne ticket!",
+    
+    "claimTitle": "Denne ticket bliver nu håndteret af {0}",
+    "unclaimTitle": "Denne ticket bliver ikke håndteret længere!",
+    "changeTitle": "Ændrede ticket-type til {0}!",
+
+    "statsTitle": "Her er statestikerne til {0}!",
+    "autocloseTitle": "Denne ticket lukker automatisk om {0}!",
+    "autocloseRejectTitle": "Denne ticket lukker ikke længere automatisk!",
+    "autocloseWarn": "Dette har kun effekt på inaktive tickets!",
+
+    "goToTicket": "gå til ticket",
+    "ticketWarning": "Embedet er i meddelelsen nedenfor!",
+    "maxTicketWarning": "**Warning:** _Du kan kun oprette {0} ticket(s) ad gangen!_"
+  },
+  "helpMenu": {
+    "title": "Tilgængelige kommandoer:",
+    "header1": "**Gå til {0} for at oprette en ticket!**\n\n",
+    "header2": "**Kør kommandoen `/new` eller `/ticket` for at oprette en billet!**\n\n",
+
+    "msgCmd": "Lav et embed med buttons. (kun administratorer)",
+    "renameCmd": "Omdøb en ticket. (Ingen Mellemrum!!)",
+    "closeCmd": "Luk en ticket.",
+    "deleteCmd": "Slet en ticket.",
+    "addCmd": "Tilføj en bruger til ticketen.",
+    "removeCmd": "Fjern en bruger fra ticketen.",
+    "reopenCmd": "Genåbn en ticket, efter at den var lukket.",
+    "changeCmd": "Skift ticket type.",
+    "claimCmd": "Håndter en ticket.",
+    "unclaimCmd": "Afhåndter en ticket.",
+    "statsCmd": "Se ticket statestiker.",
+    "autocloseCmd": "Angiv tiden til automatisk at lukke en ticket"
+  },
+  "buttons": {
+    "close": "Luk Ticket",
+    "delete": "Slet Ticket",
+    "reopen": "Genåben Ticket",
+    "closeWithReason": "Luk med grundlag"
+  },
+  "messages": {
+    "closedDescription": "Kun administratorer kan tale i denne billet nu!\n\n*Klik på knappen nedenfor for at slette eller genåbne denne billet!",
+    "createdTitle": "Ticket Oprettet!",
+    "createdDescription": "Din ticket er oprettet, du kan registrere den ved et ping!",
+
+    "newTicketDmTitle": "Nt Ticket!",
+    "closedTicketDmTitle": "Ticket Lukket!",
+    "deletedTicketDmTitle": "Ticket Slettet!",
+    "closedTicketDmDescription": "Din ticket er lukket!",
+    "deletedTicketDmDescription": "Din ticket er slettet!",
+    "reopenTicketDmTitle": "Ticket Genåbnet!",
+    "reopenTicketDmDescription": "Din ticket er genåbnet!",
+
+    "chooseCategory": "vælg en kategori:",
+    "gettingdeleted": "Ticketen bliver slettet...",
+
+    "none": "intet",
+    "reason": "grundlag",
+    "createdat": "lavet af",
+    "openedby": "åbnet af",
+    "deletedby": "slettet af",
+    "closedby": "lukket af",
+    
+    "modalreason": "Hvad er grunden til at lukke denne ticket?",
+    "chooseATicket": "Vælg en ticket"
+  },
+  "transcripts": {
+    "title": "Transcript",
+    "processed": "Dette transcript er under behandling",
+    "wait": "Vent venligst!",
+    "estimated": "Estimeret tid",
+    "available": "Transcriptet er tilgængelig her"
+  }
+}
@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"DJj123dj#1706",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
    "errors":{
        "missingArgsTitle":"Onjuiste parameters!",
        "missingArgsDescription":"Er missen parameters",
@@ -15,8 +18,7 @@
        "anotherOption":"Deze optie is niet een ticket, maar een ander type!",
        "maxAmountTitle":"Maximum numer bereikt!",
        "maxAmountDescription":"Je hebt het maximum aantal openstaande tickets bereikt!\nDus je kan geen nieuwe meer maken!",
-        "somethingWentWrong":"**Iets ging fout!**\nProbeer een andere keer opnieuw!",
-        "somethingWentWrongTranscript":"Iets ging fout terwijl het transcript gemaakt werd!**\nProbeer een andere keer opnieuw!"
+        "somethingWentWrong":"**Iets ging fout!**\nProbeer een andere keer opnieuw!"
    },
    "commands":{
        "userAddedTitle":"{0} is toegevoegd aan dit ticket!",
@@ -25,9 +27,17 @@
        "closeTitle":"Ticket gesloten!",
        "deleteTitle":"Ticket aan het verwijderen...",
        "reopenTitle":"Ticket heropend!",
-        "claimTitle":"This ticket is now claimed to {0}",
-        "unclaimTitle":"This ticket isn't claimed anymore!",
+        
+        "claimTitle":"Dit ticket is geclaimed door {0}",
+        "unclaimTitle":"Dit ticket is niet meer geclaimed!",
+        "changeTitle":"Ticket type veranderd naar {0}!",

+        "statsTitle":"Hier zijn de stats voor {0}!",
+        "autocloseTitle":"Dit ticket wordt automatisch gesloten na {0}!",
+        "autocloseRejectTitle":"Dit ticket wordt niet langer automatisch gesloten!",
+        "autocloseWarn":"Dit geldt alleen voor inactieve tickets!",
+
+        "goToTicket":"ga naar ticket",
        "ticketWarning":"De embed is in het bericht hier onder!",
        "maxTicketWarning":"**Waarschuwing:** _Je kan maar {0} ticket(s) tegelijkertijd maken!_"
    },
@@ -42,19 +52,20 @@
        "deleteCmd":"Verijder een ticket.",
        "addCmd":"Voeg een user aan een ticket.",
        "removeCmd":"Verwijder een user van een ticket.",
-        "reopenCmd":"Heropen een ticket nadat het gesloten is."
+        "reopenCmd":"Heropen een ticket nadat het gesloten is.",
+        "changeCmd":"Verander ticket type.",
+        "claimCmd":"Claim een ticket.",
+        "unclaimCmd":"Unclaim een ticket.",
+        "statsCmd":"Bekijk ticket stats.",
+        "autocloseCmd":"Zet een timer om het ticket automatisch te sluiten"
    },
    "buttons":{
        "close":"Sluit Ticket",
        "delete":"Verwijder Ticket",
        "reopen":"Heropen Ticket",
-        "sendTranscript":"Transcript",
        "closeWithReason":"sluit met reden"
    },
    "messages":{
-        "reopenTitle":"Ticket heropend!",
-        "reopenDescription":"Voel vrij om weer te praten!",
-        "closedTitle":"Ticket gesloten!",
        "closedDescription":"Alleen admins kunnen nog praten.\n\n*Klik op de knoppen hieronder voor meer acties!*",
        "createdTitle":"Ticket Aangemaakt!",
        "createdDescription":"U ticket is gemaakt, je kan het detecteren bij een ping!",
@@ -66,18 +77,25 @@
        "deletedTicketDmDescription":"Je ticket is verwijderd!",
        "reopenTicketDmTitle":"Ticket Heropend!",
        "reopenTicketDmDescription":"Je ticket is heropend!",
-        "newTranscriptTitle":"Er is een nieuw transcript!",
-        "hereIsTheTranscript":"Hier is het transcript:",
-
+        
        "chooseCategory":"kies een categorie:",
        "gettingdeleted":"Ticket wordt verwijderd...",

        "none":"geen",
        "reason":"reden",
-
+        "createdat":"gecreëerd op",
+        "openedby":"geopend door",
        "deletedby":"verwijderd door",
        "closedby":"gesloten door",
+
        "modalreason":"Wat is de reden om dit ticket te sluiten?",
        "chooseATicket": "Kies een ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"Dit transcript wordt verwerkt",
+        "wait":"Gelieve te wachten!",
+        "estimated":"Geschatte tijd",
+        "available":"Het transcript is hier beschikbaar"
    }
 }
@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"DJdj Development",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
    "errors":{
        "missingArgsTitle":"Invalid Arguments!",
        "missingArgsDescription":"Missing Argument",
@@ -15,8 +18,7 @@
        "anotherOption":"This option is not a ticket but another type!",
        "maxAmountTitle":"Max amount reached!",
        "maxAmountDescription":"You reached the maximum number of tickets allowed!\nSo you can't create a new one!",
-        "somethingWentWrong":"**Something went wrong!**\nPlease try again another time!",
-        "somethingWentWrongTranscript":"Something went wrong while making the transcript!**\nPlease try again another time!"
+        "somethingWentWrong":"**Something went wrong!**\nPlease try again another time!"
    },
    "commands":{
        "userAddedTitle":"Added {0} to this ticket!",
@@ -25,9 +27,17 @@
        "closeTitle":"Closed this ticket!",
        "deleteTitle":"Deleting this ticket...",
        "reopenTitle":"Re-Opened this ticket!",
-        "claimTitle":"This ticket is now claimed to {0}",
+        
+        "claimTitle":"This ticket is claimed to {0}",
        "unclaimTitle":"This ticket isn't claimed anymore!",
+        "changeTitle":"Changed ticket type to {0}!",

+        "statsTitle":"Here are the stats for {0}!",
+        "autocloseTitle":"This ticket will be closed automatically after {0}!",
+        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
+        "autocloseWarn":"This only affects inactive tickets!",
+
+        "goToTicket":"go to ticket",
        "ticketWarning":"The embed is in the message below!",
        "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
    },
@@ -42,19 +52,20 @@
        "deleteCmd":"Delete a ticket.",
        "addCmd":"Add a user to the ticket.",
        "removeCmd":"Remove a user from the ticket.",
-        "reopenCmd":"Re-Open a ticket after it was closed."
+        "reopenCmd":"Re-Open a ticket after it was closed.",
+        "changeCmd":"Change ticket type.",
+        "claimCmd":"Claim a ticket.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"View ticket stats.",
+        "autocloseCmd":"Set timer to automatically close ticket"
    },
    "buttons":{
        "close":"Close Ticket",
        "delete":"Delete Ticket",
        "reopen":"Re-Open Ticket",
-        "sendTranscript":"Transcript",
        "closeWithReason":"close with reason"
    },
    "messages":{
-        "reopenTitle":"Re-Opened this ticket!",
-        "reopenDescription":"Feel free to talk again!",
-        "closedTitle":"Closed this ticket!",
        "closedDescription":"Only admins can talk in this ticket now!\n\n*Click on the button below to delete or to re-open this ticket!*",
        "createdTitle":"Ticket Created!",
        "createdDescription":"Your ticket is created, you can detect it by a ping!",
@@ -66,18 +77,25 @@
        "deletedTicketDmDescription":"Your ticket is deleted!",
        "reopenTicketDmTitle":"Ticket Re-opened!",
        "reopenTicketDmDescription":"Your ticket is re-opened!",
-        "newTranscriptTitle":"A new transcript is here!",
-        "hereIsTheTranscript":"Here is the transcript:",

        "chooseCategory":"choose a category:",
        "gettingdeleted":"Ticket is getting deleted...",

        "none":"none",
        "reason":"reason",
-
+        "createdat":"created at",
+        "openedby":"opened by",
        "deletedby":"deleted by",
        "closedby":"closed by",
+
        "modalreason":"What is the reason for closing this ticket?",
        "chooseATicket": "Choose a ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"This transcript is being processed",
+        "wait":"Please wait!",
+        "estimated":"Estimated time",
+        "available":"The transcript is available here"
    }
 }
@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"Sanke#6086",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
    "errors":{
        "missingArgsTitle":"Arguments invalides!",
        "missingArgsDescription":"Argument manquant",
@@ -15,8 +18,7 @@
        "anotherOption":"Cette option n'est pas un ticket mais un autre type!",
        "maxAmountTitle":"Montant maximum atteint!",
        "maxAmountDescription":"Vous avez atteint le nombre maximum de tickets autorisés!\nVous ne pouvez donc pas en créer un nouveau!",
-        "somethingWentWrong":"**Quelque chose s'est mal passé!**\nVeuillez réessayer une autre fois!",
-        "somethingWentWrongTranscript":"Une erreur s'est produite lors de la création de la transcription!**\nVeuillez réessayer une autre fois!"
+        "somethingWentWrong":"**Quelque chose s'est mal passé!**\nVeuillez réessayer une autre fois!"
    },
    "commands":{
        "userAddedTitle":"{0} a été ajouté à ce ticket!",
@@ -25,9 +27,17 @@
        "closeTitle":"Fermé ce ticket!",
        "deleteTitle":"Suppression de ce ticket...",
        "reopenTitle":"A rouvert ce ticket!",
-        "claimTitle":"This ticket is now claimed to {0}",
-        "unclaimTitle":"This ticket isn't claimed anymore!",
+        
+        "claimTitle":"Ce ticket est maintenant réclamé à {0}",
+        "unclaimTitle":"Ce ticket n'est pas réclamé!",
+        "changeTitle":"Modification du type de ticket en {0}!",

+        "statsTitle":"Voici les statistiques pour {0}!",
+        "autocloseTitle":"Ce ticket sera automatiquement clôturé après {0}!",
+        "autocloseRejectTitle":"Ce ticket ne sera plus clôturé automatiquement!",
+        "autocloseWarn":"Cela n'affecte que les tickets inactifs!",
+
+        "goToTicket":"Aller au ticket",
        "ticketWarning":"L'intégration est dans le message ci-dessous!",
        "maxTicketWarning":"**Attention :** _Vous ne pouvez créer que {0} ticket(s) à la fois !_"
    },
@@ -42,19 +52,20 @@
        "deleteCmd":"Supprimer un billet.",
        "addCmd":"Ajouter un utilisateur au ticket.",
        "removeCmd":"Supprimer un utilisateur du ticket.",
-        "reopenCmd":"Rouvrir un ticket après sa clôture."
+        "reopenCmd":"Rouvrir un ticket après sa clôture.",
+        "changeCmd":"Changer le type de ticket.",
+        "claimCmd":"Réclamer un billet",
+        "unclaimCmd":"Annuler la réclamation d'un ticket.",
+        "statsCmd":"Afficher les statistiques des tickets.",
+        "autocloseCmd":"Définir une minuterie pour fermer automatiquement le ticket"
    },
    "buttons":{
        "close":"Fermer le ticket",
        "delete":"Supprimer le billet",
        "reopen":"Billet de réouverture",
-        "sendTranscript":"Transcript",
        "closeWithReason":"fermer avec une raison"
    },
    "messages":{
-        "reopenTitle":"A rouvert ce ticket!",
-        "reopenDescription":"N'hésitez pas à reparler!",
-        "closedTitle":"Fermé ce ticket!",
        "closedDescription":"Seuls les administrateurs peuvent parler dans ce ticket maintenant !\n\n*Cliquez sur le bouton ci-dessous pour supprimer ou rouvrir ce ticket !*",
        "createdTitle":"Ticket créé !",
        "createdDescription":"Votre ticket est créé, vous pouvez le détecter par un ping !",
@@ -66,18 +77,25 @@
        "deletedTicketDmDescription":"Votre billet est supprimé !",
        "reopenTicketDmTitle":"Billet rouvert!",
        "reopenTicketDmDescription":"Votre billet est rouvert !",
-        "newTranscriptTitle":"Une nouvelle transcription est ici!",
-        "hereIsTheTranscript":"Voici la transcription :",
-
+        
        "chooseCategory":"choisissez une catégorie:",
        "gettingdeleted":"Le ticket est en cours de suppression...",

        "none":"rien",
        "reason":"raison",
-
+        "createdat":"Créé à",
+        "openedby":"Ouvert par",
        "deletedby":"supprimé par",
        "closedby":"fermé par",
+        
        "modalreason":"Qu’elle est la raison pour fermer ce ticket?",
        "chooseATicket": "Choisir un ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"Cette transcript est en cours de traitement",
+        "wait":"S'il vous plait, attendez...",
+        "estimated":"Temps estime:",
+        "available":"La transcript est disponible ici"
    }
-}
+}
@@ -1,86 +1,101 @@
-{
-    "errors":{
-        "missingArgsTitle":"Ungültiges Argument!",
-        "missingArgsDescription":"Fehlendes Argument!",
-        "noPermsTitle":"Du hast keine Rechte!",
-        "noPermsDescription":"Sie haben nicht die richtigen Rollen, um diesen Befehl auszuführen!\nSie benötigen die `ADMINISTRATOR` Erlaubnis oder in der Liste der erlaubten Rollen sein!",
-        "chooseFromListTitle":"Ungültige ID",
-        "chooseFromListDescription":"Wählen Sie eine der folgenden ID:",
-        "boterror":"Bot Fehler!",
-        "notInTicketTitle":"Du bist ein kein Ticket!",
-        "notInTicketDescription":"Der Befehl funktioniert nicht außerhalb eines Tickets!",
-        "ticketDoesntExist":"Das Ticket Exisitert nicht mehr!",
-        "roleDoesntExist":"Die Rolle Exisitiert nicht mehr!",
-        "anotherOption":"Diese Option ist kein Ticket, sondern eine andere Art!",
-        "maxAmountTitle":"Das Limit wurde erreicht!",
-        "maxAmountDescription":"Sie haben die maximal zulässige Anzahl von Tickets erreicht!\nSie können also keine neue erstellen.!",
-        "somethingWentWrong":"Etwas ist schief gelaufen!**\nBitte versuchen Sie es ein anderes Mal!",
-        "somethingWentWrongTranscript":"Bei der Erstellung der Transcript ist etwas schief gelaufen!**\nBitte versuchen Sie es ein anderes Mal!"
-    },
-    "commands":{
-        "userAddedTitle":"User geaddet!",
-        "userAddedDescription":"{0} wird zu diesem Ticket hinzugefügt!",
-        "userRemovedTitle":"User entfernt!",
-        "userRemovedDescription":"{0} wird aus diesem Ticket entfernt!",
-
-        "renameTitle":"Der Name wurde geändert!",
-        "renameWarning":"Achtung: Sie können den Kanalnamen nur 2 Mal pro Minute ändern!\n(dies ist auf die Begrenzung der Diskordrate zurückzuführen)",
-
-        "closeTitle":"Dieses Ticket schließen!",
-        "closeDescription":"Sie können dieses Ticket schließen, indem Sie auf die Schaltfläche unten klicken!",
-        "deleteTitle":"Löschen Sie dieses Ticket!",
-        "deleteDescription":"Sie können dieses Ticket löschen, indem Sie auf die Schaltfläche unten klicken!",
-        "reopenTitle":"Öffne dieses Ticket erneut!",
-        "reopenDescription":"Sie können dieses Ticket erneut öffnen, indem Sie auf die Schaltfläche unten klicken!",
-
-        "ticketWarning":"Die Einbettung befindet sich in der Nachricht unten!",
-        "maxTicketWarning":"**Warnung:** _Sie können nur {0} ticket(s) erstellen zu einer Zeit!_"
-    },
-    "helpMenu":{
-        "title":"Hilfe Menu:",
-        "header1":"**Gehe zu {0} um ein Ticket zu erstellen!**\n\n",
-        "header2":"**Führen Sie den Befehl `/new` oder `/ticket` um ein Ticket zu erstellen!**\n\n",
-
-        "msgCmd":"Eine Einbettung mit Schaltflächen erzeugen. (nur admins)",
-        "renameCmd":"Ein Ticket umbenennen. (keine Leerzeichen)",
-        "closeCmd":"Schließen Sie ein Ticket.",
-        "deleteCmd":"Ein Ticket löschen.",
-        "addCmd":"Fügen Sie dem Ticket einen Benutzer hinzu.",
-        "removeCmd":"Entfernen eines Benutzers aus dem Ticket.",
-        "reopenCmd":"Öffnen Sie ein Ticket erneut, nachdem es geschlossen wurde."
-    },
-    "buttons":{
-        "close":"Ticket schließen",
-        "delete":"Ticket löschen",
-        "reopen":"Ticket wieder öffnen",
-        "sendTranscript":"Transcript-Datei senden",
-        "closeWithReason":"Geschlossen mit dem Grund"
-    },
-    "messages":{
-        "reopenTitle":"Dieses Ticket wiedereröffnet!",
-        "reopenDescription":"Sie können gerne weiterreden!",
-        "closedTitle":"Dieses Ticket geschlossen!",
-        "closedDescription":"Nur Admins können jetzt in diesem Ticket sprechen!\n\n*Klicken Sie auf die Schaltfläche unten, um dieses Ticket zu löschen oder erneut zu öffnen!*",
-        "createdTitle":"Ticket erstellt!",
-        "createdDescription":"Ihr Ticket ist erstellt, Sie können es durch einen Ping erkennen!",
-
-        "newTicketDmTitle":"Neues Ticket!",
-        "closedTicketDmTitle":"Ticket schließen!",
-        "deletedTicketDmTitle":"Ticket löschen!",
-        "closedTicketDmDescription":"Ihr Ticket ist geschlossen!",
-        "deletedTicketDmDescription":"Ihr Ticket ist gelöscht!",
-        "newTranscriptTitle":"Eine neue Transscript finden Sie hier!",
-        "newTranscriptDescription":"Die Abschrift finden Sie in der obigen Textdatei!",
-        "hereIsTheTranscript":"Hier ist das Transscript:",
-
-        "chooseCategory":"Wähle eine Kategorie:",
-
-        "none":"keiner",
-        "reason":"Grund",
-
-        "deletedby":"Gelöscht von",
-        "closedby":"Geschlossen von",
-        "modalreason":"Was ist der Grund?",
-        "chooseATicket": "Wähle ein Ticket"
-    }
+{
+    "_CREDITS":"david.#8276 ",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
+    "errors":{
+        "missingArgsTitle":"Ungültiges Argument!",
+        "missingArgsDescription":"Fehlendes Argument!",
+        "noPermsTitle":"Du hast keine Rechte!",
+        "noPermsDescription":"Du benötigst die `ADMINISTRATOR` Rechte oder die erlaubte Rolle",
+        "noPermsDelete":"Nur Administratoren können ein Ticket löschen!",
+        "chooseFromListTitle":"Ungültige ID",
+        "chooseFromListDescription":"Wählen Sie eine der folgenden ID's:",
+        "boterror":"Bot Fehler!",
+        "notInTicketTitle":"Du bist in keinem Ticket!",
+        "notInTicketDescription":"Der Befehl funktioniert außerhalb eines Tickets nicht!",
+        "ticketDoesntExist":"Das Ticket exisitert nicht mehr!",
+        "roleDoesntExist":"Die Rolle exisitiert nicht mehr!",
+        "anotherOption":"Diese Option ist kein Ticket, sondern eine andere Art!",
+        "maxAmountTitle":"Das Limit wurde erreicht!",
+        "maxAmountDescription":"Sie haben die maximal zulässige Anzahl von Tickets erreicht!\nSie können also keine neuen erstellen.!",
+        "somethingWentWrong":"**Etwas ist schief gelaufen!**\nBitte versuchen Sie es ein anderes Mal!"
+    },
+    "commands":{
+        "userAddedTitle":"User geaddet!",
+        "userRemovedTitle":"User entfernt!",
+        "renameTitle":"Der Name wurde geändert!",
+        "closeTitle":"Dieses Ticket schließen!",
+        "deleteTitle":"Löschen Sie dieses Ticket!",
+        "reopenTitle":"Öffne dieses Ticket erneut!",
+        
+        "claimTitle":"Dieses Ticket wurde beansprucht von {0}",
+        "unclaimTitle":"Dieses Ticket wird nichtmehr beansprucht.",
+        "changeTitle":"Ticket Typ wurde geändert zu {0}!",
+
+        "statsTitle":"Hier sind die Stats für {0}!",
+        "autocloseTitle":"Dieses Ticket wird automatisch geschlossen in {0}!",
+        "autocloseRejectTitle":"Dieses Ticket wird nichtmehr automatisch geschlossen",
+        "autocloseWarn":"Dies betrifft nur inaktive Tickets!",
+
+        "goToTicket":"Geh zu deinem Ticket",
+        "ticketWarning":"Die Einbettung befindet sich in der Nachricht unten!",
+        "maxTicketWarning":"**Warnung:** _Es können maximal {0} Tickets zur gleichen Zeit geöffnet sein!_"
+    },
+    "helpMenu":{
+        "title":"Hilfe Menu:",
+        "header1":"**Gehe zu {0} um ein Ticket zu erstellen!**\n\n",
+        "header2":"**Führen Sie den Befehl `/new` oder `/ticket` um ein Ticket zu erstellen!**\n\n",
+
+        "msgCmd":"Eine Einbettung mit Schaltflächen erzeugen. (nur admins)",
+        "renameCmd":"Ein Ticket umbenennen. (keine Leerzeichen)",
+        "closeCmd":"Schließen Sie ein Ticket.",
+        "deleteCmd":"Ein Ticket löschen.",
+        "addCmd":"Fügen Sie dem Ticket einen Benutzer hinzu.",
+        "removeCmd":"Entfernen eines Benutzers aus dem Ticket.",
+        "reopenCmd":"Öffnen Sie ein Ticket erneut, nachdem es geschlossen wurde.",
+        "changeCmd":"Ticket Typ ändern",
+        "claimCmd":"Ticket beanspruchen",
+        "unclaimCmd":"Ticket nicht mehr beanspruchen.",
+        "statsCmd":"Ticket Stats",
+        "autocloseCmd":"Timer wurde gesetzt auf automatisches schließen des Tickets"
+    },
+    "buttons":{
+        "close":"Ticket schließen",
+        "delete":"Ticket löschen",
+        "reopen":"Ticket wieder öffnen",
+        "closeWithReason":"Geschlossen mit dem Grund"
+    },
+    "messages":{
+        "closedDescription":"Nur Admins können jetzt in diesem Ticket sprechen!\n\n*Klicken Sie auf die Schaltfläche unten, um dieses Ticket zu löschen oder erneut zu öffnen!*",
+        "createdTitle":"Ticket erstellt!",
+        "createdDescription":"Ihr Ticket ist erstellt, Sie können es durch einen Ping erkennen!",
+
+        "newTicketDmTitle":"Neues Ticket!",
+        "closedTicketDmTitle":"Ticket schließen!",
+        "deletedTicketDmTitle":"Ticket löschen!",
+        "closedTicketDmDescription":"Ihr Ticket ist geschlossen!",
+        "deletedTicketDmDescription":"Ihr Ticket ist gelöscht!",
+        "newTranscriptTitle":"Eine neue Transcript finden Sie hier!",
+        "hereIsTheTranscript":"Hier ist das Transcript:",
+
+        "chooseCategory":"Wähle eine Kategorie:",
+        "gettingdeleted":"Ticket wird gelöscht...",
+
+        "none":"none",
+        "reason":"Grund",
+        "createdat":"Erstellt um",
+        "openedby":"Geöffnet um",
+        "deletedby":"Gelöscht von",
+        "closedby":"Geschlossen von",
+        
+        "modalreason":"Was ist der Grund?",
+        "chooseATicket": "Wähle ein passendes Thema!"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"Das Transcript wird erstellt",
+        "wait":"Bitte warten!",
+        "estimated":"Verbleibende Zeit",
+        "available":"Das Transcript ist hier verfügbar"
+    }
 }
@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"ꙅoᴎɒᎸɘƚꙅ#3744",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
+    "errors":{
+        "missingArgsTitle":"Invalid Arguments!",
+        "missingArgsDescription":"Missing Argument",
+        "noPermsTitle":"Δεν έχεις άδεια για να τρέξεις αυτή την εντολή!",
+        "noPermsDescription":"Χρειάζεσε άδεια διαχειριστή για να τρέξεις αυτή την εντολή.",
+        "noPermsDelete":"Μόνο οι διαχειριστές μπορούν να διαγράψουν τα εισιτήρια!",
+        "chooseFromListTitle":"Μη έγκυρο id.",
+        "chooseFromListDescription":"Διάλεξε ενα απο τα παρακάτω id:",
+        "boterror":"Υπάρχει κάποιο πρόβλημα!",
+        "notInTicketTitle":"Δεν είσε στο κανάλι του εισιτηρίου!",
+        "notInTicketDescription":"Δεν μπορείς να τρέξεις αυτή την εντολή εκτός του εισιτηρίου",
+        "ticketDoesntExist":"Αυτο το εισιτήριο δεν υπάρχει!",
+        "roleDoesntExist":"Αυτός ο ρόλος δεν υπάρχει!",
+        "anotherOption":"Διάλεξε άλλο λόγο για εισιτήριο!",
+        "maxAmountTitle":"Έχεις ανοίξει πολλά εισιτήρια για την ώρα.",
+        "maxAmountDescription":"Έχεις υπερβεί το όριο των εισιτηρίον!\nΔεν μπορείς να ανοίξεις καινούργιο.!",
+        "somethingWentWrong":"**Κάτι πήγε λάθος!**\nΔοκίμασε ξανά αργότερα!"
+    },
+    "commands":{
+        "userAddedTitle":"Ο {0} προσθέθηκε στο εισιτήριο",
+        "userRemovedTitle":"Ο {0} αφαιρέθηκε απο το εισιτήριο!",
+        "renameTitle":"Το όνομα άλλαξε σε {0}!",
+        "closeTitle":"Το εισιτήριο έκλεισε!",
+        "deleteTitle":"Διαγράφω το εισιτήριο...",
+        "reopenTitle":"Το εισιτήριο ξανά άνοιξε!",
+        
+        "claimTitle":"Το εισιτήριο διεκδικήθεικε απο τον {0}",
+        "unclaimTitle":"Το εισιτήριο δεν είναι πλέον διεκδικημένο!",
+        "changeTitle":"Ο τύπος του εισιτηρίου άλλαξε σε {0}!",
+
+        "statsTitle":"Εδώ είναι τα στατιστικά για το {0}!",
+        "autocloseTitle":"Αυτό το εισιτήριο θα κλείσε σε {0}!",
+        "autocloseRejectTitle":"Αυτό το εισιτήριο δεν θα κλέισε αυτόματα!",
+        "autocloseWarn":"Αυτό ισχύει μονο για μή ενεργά εισιτήρια!",
+
+        "goToTicket":"Μεταφορά στο εισιτήριο.",
+        "ticketWarning":"Το εισιτήριο είναι στο παρακάτω μήνυμα!",
+        "maxTicketWarning":"**Προειδοποίηση:** _Μπορείς να φτιάξεις μόνο {0} εισιτήριο/εισιτήρια για την ώρα!_"
+    },
+    "helpMenu":{
+        "title":"Διαθέσιμες εντολές:",
+        "header1":"**Πηγαινε στο  {0} για να φτιάξεις ενα νέο εισιτήριο!**\n\n",
+        "header2":"**Τρέχα την εντολή `/new` ή `/ticket` για να φτιάξεις ένα εισιτήριο!**\n\n",
+
+        "msgCmd":"Εμφάνισε ένα embed με κουμπιά. (admins only)",
+        "renameCmd":"Μετονόμασε το εισιτήριο. (όχι κενά)",
+        "closeCmd":"Κλέισε το εισιτήριο.",
+        "deleteCmd":"Διέγραψε το εισιτήριο.",
+        "addCmd":"Πρόσθεσε κάποιον στο εισιτήριο.",
+        "removeCmd":"Αφαίρεσε κάποιον απο το εισιτήριο.",
+        "reopenCmd":"Ξανά άνοιξε το εισιτήριο.",
+        "changeCmd":"Άλλαξε τον τύπο του εισιτηρίου.",
+        "claimCmd":"Διεκδίκησε το εισιτήριο.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"Δές τα στατιστικά του εισιτηρίου.",
+        "autocloseCmd":"Βάλε χρονόμετρο για να κλείσει το εισιτήριο"
+    },
+    "buttons":{
+        "close":"κλείσε το εισιτήριο",
+        "delete":"Διέγραψε το εισιτήριο",
+        "reopen":"Ξανά άνοιξε το εισιτήριο",
+        "closeWithReason":"Κλείσε με αιτιολόγιση"
+    },
+    "messages":{
+        "closedDescription":"Μονο οι διαχειριστές μπορουν να διαγράψουν τα εισιτήρια!\n\n*Πάτα το παρακάτω κουμπί για να ξανά ανοίξεις το εισιτήριο!*",
+        "createdTitle":"Το εισιτήριο δημιουργήθηκε!",
+        "createdDescription":"Το εισιτήριο σου δημιουργήθηκε μπορείς να το βρείς με την αναφορά που έγινε στο κανάλι του εισιτηρίου!",
+
+        "newTicketDmTitle":"Νέο εισιτήριο!",
+        "closedTicketDmTitle":"Το εισιτήριο έκλεισε!",
+        "deletedTicketDmTitle":"Tο εισιτήριο διεγράφη!",
+        "closedTicketDmDescription":"Το εισιτήριο σου είναι κλειστό!",
+        "deletedTicketDmDescription":"Το εισιτήριο σου διεγράφη!",
+        "reopenTicketDmTitle":"Tο εισιτήριο ξανά άνοιξε!",
+        "reopenTicketDmDescription":"Το εισιτήριο σου ξανά άνοιξε!",
+
+        "chooseCategory":"Διάλεξε μία κατηγορία:",
+        "gettingdeleted":"Το εισιτήριο διαγράφεται...",
+
+        "none":"Κανένας",
+        "reason":"Λόγος",
+        "createdat":"Δημιουργήθηκε",
+        "openedby":"Ανοίχτηκε από",
+        "deletedby":"Διεγράφη απο",
+        "closedby":"Έκλεισε από",
+        
+        "modalreason":"Ποιός είναι ο λόγος για να κλείσει το εισιτήριο?",
+        "chooseATicket": "Δίαλεξε ενα εισιτήριο"
+    },
+    "transcripts":{
+        "title":"Αντίγραφο",
+        "processed":"Το αντίγραφο ετοιμάζεται!",
+        "wait":"Παρακαλώ περιμένετε!",
+        "estimated":"Ώρα αναμονής",
+        "available":"Το αντίγραφο είναι ανοιχτώ εδώ!"
+    }
+}
@@ -1,83 +1,101 @@
-{
-    "errors":{
-        "missingArgsTitle":"Argomenti non validi!",
-        "missingArgsDescription":"Argomento mancante",
-        "noPermsTitle":"Permessi mancanti!",
-        "noPermsDescription":"Hai bisogno del permesso `ADMINISTRATOR` e essere nella lista dei ruoli accettati!",
-        "noPermsDelete":"Solo gli amministratori possono chiudere un ticket!",
-        "chooseFromListTitle":"ID non valido",
-        "chooseFromListDescription":"Scegli uno degli ID sotto:",
-        "boterror":"Errore del bot!",
-        "notInTicketTitle":"Non sei in un ticket!",
-        "notInTicketDescription":"Questo comando non funziona fuori da un ticket!",
-        "ticketDoesntExist":"Questo ticket non esiste più!",
-        "roleDoesntExist":"Questo ruolo non esiste più!",
-        "anotherOption":"Questa opzione non è di un ticket!",
-        "maxAmountTitle":"Massimo numero raggiunto!",
-        "maxAmountDescription":"Hai raggiunto il massimo numero di ticket consentiti!\nNon puoi crearne altri!",
-        "somethingWentWrong":"**Qualcosa è andato storto!**\nPerfavore riprova un'altra volta!",
-        "somethingWentWrongTranscript":"Qualcosa è andata storta durante la trascrizione!**\nPerfavore riprova un'altra volta!"
-    },
-    "commands":{
-        "userAddedTitle":"Aggiunto {0} al ticket!",
-        "userRemovedTitle":"Rimosso {0} da questo ticket!",
-        "renameTitle":"Cambia il nome in {0}!",
-        "closeTitle":"Chiudo questo ticket!",
-        "deleteTitle":"Eliminando questo ticket...",
-        "reopenTitle":"Ri-Aperto questo ticket!",
-        "claimTitle":"This ticket is now claimed to {0}",
-        "unclaimTitle":"This ticket isn't claimed anymore!",
-
-        "ticketWarning":"L'embed è nel messaggio sotto!",
-        "maxTicketWarning":"**Attenzione:** _Tu puoi creare solo {0} ticket(s) per volta!_"
-    },
-    "helpMenu":{
-        "title":"Comandi disponibili:",
-        "header1":"**Vai a {0} per creare un ticket!**\n\n",
-        "header2":"**Esegui il comando `/new` o `/ticket` per creare un ticket!**\n\n",
-
-        "msgCmd":"Crea un embed con pulsanti. (solo amministratori)",
-        "renameCmd":"Rinomina un ticket. (senza spazi)",
-        "closeCmd":"Chiudi un ticket.",
-        "deleteCmd":"Elimina un ticket.",
-        "addCmd":"Aggiungi un membro al ticket.",
-        "removeCmd":"Rimuovi un membro dal ticket.",
-        "reopenCmd":"Riapri un ticket dopo averlo chiuso."
-    },
-    "buttons":{
-        "close":"Chiudi il ticket",
-        "delete":"Elimina il ticket",
-        "reopen":"Riapri il ticket",
-        "sendTranscript":"Trascrizione",
-        "closeWithReason":"chiudi con un motivo"
-    },
-    "messages":{
-        "reopenTitle":"Riaperto questo ticket!",
-        "reopenDescription":"Sentiti libero di parlare di nuovo!",
-        "closedTitle":"Chiudo questo ticket!",
-        "closedDescription":"Solo gli amministratori possono parlare in questo ticket ora!\n\n*Clicca sul bottone sotto per chiudere o riaprire questo ticket!*",
-        "createdTitle":"Ticket creato!",
-        "createdDescription":"Il tuo ticket è stato creato, puoi capirlo dal ping!",
-
-        "newTicketDmTitle":"Nuovo ticket!",
-        "closedTicketDmTitle":"Ticket chiuso!",
-        "deletedTicketDmTitle":"Ticket eliminato!",
-        "closedTicketDmDescription":"Il tuo ticket è chiuso!",
-        "deletedTicketDmDescription":"Il tuo ticket è stato eliminato!",
-        "reopenTicketDmTitle":"Ticket riaperto!",
-        "reopenTicketDmDescription":"Il tuo ticket è stato riaperto!",
-        "newTranscriptTitle":"Un nuova trascrizione è qui!",
-        "hereIsTheTranscript":"Qui è la trascrizione:",
-
-        "chooseCategory":"scegli una categoria:",
-        "gettingdeleted":"Il ticket sta per essere chiuso...",
-
-        "none":"nessuno",
-        "reason":"motivo",
-
-        "deletedby":"eliminato da",
-        "closedby":"chiuso da",
-        "modalreason":"Quale'è il motivo per chiudere il ticket?",
-        "chooseATicket": "Scegli un ticket"
-    }
+{
+    "_CREDITS":"Maurizio#0268",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
+    "errors":{
+        "missingArgsTitle":"Argomenti non validi!",
+        "missingArgsDescription":"Argomenti mancanti",
+        "noPermsTitle":"Non hai i permessi sufficienti!",
+        "noPermsDescription":"Hai bisogno del permesso `ADMINISTRATOR` o essere nella lista dei ruoli consentiti!",
+        "noPermsDelete":"Solo gli amministratori possono eliminare i ticket!",
+        "chooseFromListTitle":"ID non valido",
+        "chooseFromListDescription":"Scegli uno degli id sottostanti:",
+        "boterror":"Errore del bot!",
+        "notInTicketTitle":"Non sei in un ticket!",
+        "notInTicketDescription":"Questo comando non funziona al di fuori di un ticket!",
+        "ticketDoesntExist":"Questo ticket non esiste!",
+        "roleDoesntExist":"Questo ruolo non esiste!",
+        "anotherOption":"Questa opzione non è un ticket ma un'altra!",
+        "maxAmountTitle":"Massimo ammontare raggiunto!",
+        "maxAmountDescription":"Hai raggiunto il massimo di ticket aperti!\nNon puoi creare altri!",
+        "somethingWentWrong":"*Qualcosa è andato storto!*\nPerfavore riprova un'altra volta!"
+    },
+    "commands":{
+        "userAddedTitle":"Aggiunti {0} a questo ticket!",
+        "userRemovedTitle":"Rimossi {0} da questo ticket!",
+        "renameTitle":"Cambiato il nome a {0}!",
+        "closeTitle":"Ticket chiuso!",
+        "deleteTitle":"Eliminando questo ticket...",
+        "reopenTitle":"Ri-aperto questo ticket!",
+        
+        "claimTitle":"Questo ticket adesso è gestito da {0}",
+        "unclaimTitle":"Questo ticket non è più gestito!",
+        "changeTitle":"Ticket cambiato in {0}!",
+
+        "statsTitle":"Queste sono le stats per {0}!",
+        "autocloseTitle":"Questo ticket sarà eliminato direttamente dopo {0}!",
+        "autocloseRejectTitle":"Questo ticket non sarà più chiuso automaticamente!",
+        "autocloseWarn":"Questo vale solo per i ticket inattivi!",
+
+        "goToTicket":"vai al ticket",
+        "ticketWarning":"L'embed è nel messaggio sotto!",
+        "maxTicketWarning":"*Attenzione:* Tu puoi creare solo {0} ticket alla volta!"
+    },
+    "helpMenu":{
+        "title":"Comandi disponibili:",
+        "header1":"*Vai a {0} per creare un ticket!*\n\n",
+        "header2":"*Esegui il comando `/new` o `/ticket` per creare un ticket!*\n\n",
+
+        "msgCmd":"Crea un embed con bottoni. (solo amministratori)",
+        "renameCmd":"Rinomina un ticket. (senza spazi)",
+        "closeCmd":"Chiudi un ticket.",
+        "deleteCmd":"Elimina un ticket.",
+        "addCmd":"Aggiungi un utente al ticket.",
+        "removeCmd":"Rimuovi un utente da un ticket.",
+        "reopenCmd":"Ri-apri un ticket dopo averlo chiuso.",
+        "changeCmd":"Cambia tipo di ticket.",
+        "claimCmd":"Gestisci un ticket.",
+        "unclaimCmd":"Lascia la gestione del ticket.",
+        "statsCmd":"Vedi le statistiche dei ticket.",
+        "autocloseCmd":"Imposta il timer dell'autochiusura dei ticket"
+    },
+    "buttons":{
+        "close":"Chiudi",
+        "delete":"Elimini",
+        "reopen":"Ri-apri un ticket",
+        "closeWithReason":"chiudi con motivo"
+    },
+    "messages":{
+        "closedDescription":"Solo gli amministratori possono parlare in questo ticket ora!\n\n*Clicca sul pulsante sotto per eliminare o ri-aprire questo ticket!*",
+        "createdTitle":"Ticket creato!",
+        "createdDescription":"Il tuo ticket è stato creato, puoi capirlo dal ping!",
+
+        "newTicketDmTitle":"Nuovo ticket!",
+        "closedTicketDmTitle":"Ticket chiuso!",
+        "deletedTicketDmTitle":"Ticket eliminato!",
+        "closedTicketDmDescription":"Il tuo ticket è chiuso!",
+        "deletedTicketDmDescription":"Il tuo ticket è eliminato!",
+        "reopenTicketDmTitle":"Ticket ri-aperto!",
+        "reopenTicketDmDescription":"Il tuo ticket è stato ri-aperto!",
+
+        "chooseCategory":"scegli una categoria:",
+        "gettingdeleted":"Il ticket sta per essere chiuso...",
+
+        "none":"nessuno",
+        "reason":"motivo",
+        "createdat":"creato il",
+        "openedby":"aperto da",
+        "deletedby":"eliminato da",
+        "closedby":"chiuso da",
+        
+        "modalreason":"Quale è il motivo per chiudere questo ticket?",
+        "chooseATicket": "Scegli un ticket"
+    },
+    "transcripts":{
+        "title":"Trascrizione",
+        "processed":"Questo ticket sta per essere processato",
+        "wait":"Perfavore attendi!",
+        "estimated":"Tempo estimato",
+        "available":"La trascrizione è disponibile qui"
+    }
 }
@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"NoOneNook#0266",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
+    "errors":{
+        "missingArgsTitle":"Ugyldige argumenter!",
+        "missingArgsDescription":"Manglende argument",
+        "noPermsTitle":"Ingen rettigheter",
+        "noPermsDescription":"Du trenger administrator eller moderator rettigheter",
+        "noPermsDelete":"Bare staff kan slette en ticket!",
+        "chooseFromListTitle":"Ugyldig ID",
+        "chooseFromListDescription":"Velg en av ID-ene nedenfor:",
+        "boterror":"Bot Error!",
+        "notInTicketTitle":"Du er ikke i en ticket!",
+        "notInTicketDescription":"Du kan ikke bruke denne command utenfor en ticket.",
+        "ticketDoesntExist":"Ticket finnes ikke lenger!",
+        "roleDoesntExist":"Rollen eksisterer ikke lenger!",
+        "anotherOption":"Dette alternativet er ikke en ticket!",
+        "maxAmountTitle":"Maks antall er nådd!",
+        "maxAmountDescription":"Du har nådd maksimalt antall tillatte ticket's\nSå du kan ikke lage en ny før de andre er lukket!",
+        "somethingWentWrong":"**Noe gikk galt!**\nVennligst prøv igjen senere!"
+    },
+    "commands":{
+        "userAddedTitle":"{0} har blitt lagt til i ticket!",
+        "userRemovedTitle":"Fjernet {0} fra ticket!",
+        "renameTitle":"Endret navn til {0}!",
+        "closeTitle":"Ticket er blitt lukket!",
+        "deleteTitle":"Sletter ticket...",
+        "reopenTitle":"Ticket er gjenåpnet",
+        
+        "claimTitle":"{0} har tatt over denne saken!",
+        "unclaimTitle":"Denne ticket er blitt ledig igjen!",
+        "changeTitle":"Endret ticket-type til {0}!",
+
+        "statsTitle":"Her er statistikken for {0}!",
+        "autocloseTitle":"Denne ticket stenges automatisk etter kl {0}!",
+        "autocloseRejectTitle":"Denne ticket vil ikke lenger stenges automatisk!",
+        "autocloseWarn":"Dette påvirker kun inaktive tickets!",
+
+        "goToTicket":"DIN TICKET",
+        "ticketWarning":"Embed er i meldingen nedenfor!",
+        "maxTicketWarning":"**Advarsel:** _Du kan bare opprette {0}ticket(s) om gangen!_"
+    },
+    "helpMenu":{
+        "title":"Tilgjengelige Commands:",
+        "header1":"**Gå til {0} for å opprette en ticket!**\n\n",
+        "header2":"**Skriv kommandoen `/new` eller `/ticket` for å lage en ticket!**\n\n",
+
+        "msgCmd":"Lag en embed med knapper. (admins only)",
+        "renameCmd":"Gi nytt navn til en ticket. (ingen mellomrom)",
+        "closeCmd":"Lukk en ticket.",
+        "deleteCmd":"Slett en ticket.",
+        "addCmd":"Legg til en bruker i ticket.",
+        "removeCmd":"Fjern en bruker fra ticket.",
+        "reopenCmd":"Åpne en ticket på nytt etter at den ble avsluttet.",
+        "changeCmd":"Endre ticket kategori",
+        "claimCmd":"Ta over ticket.",
+        "unclaimCmd":"Frigjør den fra ticket.",
+        "statsCmd":"Se ticket stats.",
+        "autocloseCmd":"Still inn når ticket lukkes automatisk etter den ble åpnet"
+    },
+    "buttons":{
+        "close":"Lukk Ticket",
+        "delete":"Slett Ticket",
+        "reopen":"Gjenåpne Ticket",
+        "closeWithReason":"Legg til årsak"
+    },
+    "messages":{
+        "closedDescription":"Bare staff medlemmer kan snakke i denne ticket nå!\n\n*Klikk på knappen nedenfor for å slette eller åpne ticket på nytt!*",
+        "createdTitle":"Ticket er laget!",
+        "createdDescription":"__Du finner den ved å trykke på knappen under__",
+
+        "newTicketDmTitle":"New Ticket!",
+        "closedTicketDmTitle":"Ticket Åpnet!",
+        "deletedTicketDmTitle":"Ticket Slettet!",
+        "closedTicketDmDescription":"Din ticket er lukket!",
+        "deletedTicketDmDescription":"Din ticket er slettet!",
+        "reopenTicketDmTitle":"Ticket gjenåpnet!",
+        "reopenTicketDmDescription":"Din icket er gjenåpnet!",
+
+        "chooseCategory":"Velg en kategori:",
+        "gettingdeleted":"Ticket slettes....",
+
+        "none":"Ingen",
+        "reason":"Grunnlag",
+        "createdat":"Laget",
+        "openedby":"Laget av",
+        "deletedby":"Slettet av",
+        "closedby":"Lukket av",
+        
+        "modalreason":"Grunnlag for lukking!",
+        "chooseATicket": "Velg en ticket"
+    },
+    "transcripts":{
+        "title":"Ticket logg",
+        "processed":"Logg fil lages, snart klar!",
+        "wait":"Vennligst vent!",
+        "estimated":"Beregnet tid",
+        "available":"Loggfil er tilgjengelig over denne meldingen!"
+    }
+}
@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"MKevas#8311",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
+    "errors":{
+        "missingArgsTitle":"Nieprawidłowe argumenty!",
+        "missingArgsDescription":"Brakujący argument",
+        "noPermsTitle":"Brak permisji!",
+        "noPermsDescription":"Musisz mieć uprawnienia `ADMINISTRATOR` lub być na liście dozwolonych ról!",
+        "noPermsDelete":"Tylko administratorzy mogą usunąć zgłoszenie!",
+        "chooseFromListTitle":"Błędne ID",
+        "chooseFromListDescription":"Wybierz jeden z poniższych identyfikatorów:",
+        "boterror":"Błąd bota!",
+        "notInTicketTitle":"Nie jesteś w tickecie!",
+        "notInTicketDescription":"To polecenie nie działa poza ticketami!",
+        "ticketDoesntExist":"Ten ticket już nie istnieje!",
+        "roleDoesntExist":"Ta rola już nie istnieje!",
+        "anotherOption":"Ta opcja nie jest ticketem, ale innym typem!",
+        "maxAmountTitle":"Maksymalna liczba osiągnięta!",
+        "maxAmountDescription":"Osiągnąłeś maksymalną dozwoloną liczbę ticketów!\nWięc nie możesz stworzyć nowego!",
+        "somethingWentWrong":"**Coś poszło nie tak!**\nSpróbuj ponownie innym razem!"
+    },
+    "commands":{
+        "userAddedTitle":"Dodano {0} do tego ticketa!",
+        "userRemovedTitle":"Usunięto {0} z tego ticketa!",
+        "renameTitle":"Zmieniono nazwę na {0}!",
+        "closeTitle":"Zamknięto ten ticket!",
+        "deleteTitle":"Usuwanie tego zgłoszenia..",
+        "reopenTitle":"Ponownie otwarto ten ticket!",
+        
+        "claimTitle":"Ten ticket został odebrany przez {0}",
+        "unclaimTitle":"Nie można już odebrać tego biletu!",
+        "changeTitle":"Changed ticket type to {0}!",
+
+        "statsTitle":"Oto statystyki dotyczące {0}!",
+        "autocloseTitle":"Ten ticket zostanie automatycznie zamknięty po {0}!",
+        "autocloseRejectTitle":"Ten ticket nie będzie już automatycznie zamykany!",
+        "autocloseWarn":"Dotyczy to tylko nieaktywnych biletów!",
+
+        "goToTicket":"Przejdź do ticketa",
+        "ticketWarning":"Osadzenie znajduje się w wiadomości poniżej!",
+        "maxTicketWarning":"**Ostrzeżenie:** _Możesz utworzyć tylko {0} bilet(ów) na raz!_"
+    },
+    "helpMenu":{
+        "title":"Dostępne polecenia:",
+        "header1":"**Przejdź do {0}, aby utworzyć zgłoszenie!**\n\n",
+        "header2":"**Uruchom polecenie `/new` lub `/ticket`, aby utworzyć zgłoszenie!**\n\n",
+
+        "msgCmd":"Odradzaj osadzanie za pomocą przycisków. (tylko administratorzy)",
+        "renameCmd":"Zmień nazwę zgłoszenia. (bez spacji)",
+        "closeCmd":"Zamknij ticket.",
+        "deleteCmd":"Skasuj ticket.",
+        "addCmd":"Dodaj użytkownika do zgłoszenia.",
+        "removeCmd":"Usuń użytkownika ze zgłoszenia.",
+        "reopenCmd":"Otwórz ponownie ticket po jego zamknięciu.",
+        "changeCmd":"Zmień typ ticketa.",
+        "claimCmd":"Odbierz ticket.",
+        "unclaimCmd":"Zrezygnuj z ticketa.",
+        "statsCmd":"Pokaż statystyki zgłoszenia.",
+        "autocloseCmd":"Ustaw timer, aby automatycznie zamykał ticket."
+    },
+    "buttons":{
+        "close":"Zamknij",
+        "delete":"Skasuj",
+        "reopen":"Otworz ponownie",
+        "closeWithReason":"Zamknij z powodem"
+    },
+    "messages":{
+        "closedDescription":"Tylko admini mogą teraz rozmawiać w tym zgłoszeniu!\n\n*Kliknij przycisk poniżej, aby usunąć lub ponownie otworzyć ten ticket!*",
+        "createdTitle":"Ticket Created!",
+        "createdDescription":"Twój ticket został utworzony, możesz go wykryć za pomocą pingu!",
+
+        "newTicketDmTitle":"Nowy Ticket!",
+        "closedTicketDmTitle":"Ticket Zamknięty!",
+        "deletedTicketDmTitle":"Ticket Skasowany!",
+        "closedTicketDmDescription":"Twój ticket jest zamknięty!",
+        "deletedTicketDmDescription":"Twój ticket został skasowany!",
+        "reopenTicketDmTitle":"Ticket otwarty!",
+        "reopenTicketDmDescription":"Twój ticket został ponownie otwarty!",
+
+        "chooseCategory":"Wybierz kategorię:",
+        "gettingdeleted":"Ticket jest usuwany..",
+
+        "none":"brak",
+        "reason":"powód",
+        "createdat":"utworzony",
+        "openedby":"otwarte przez",
+        "deletedby":"skasowane przez",
+        "closedby":"zamknięte przez",
+        
+        "modalreason":"Jaki jest powód zamknięcia tego zgłoszenia?",
+        "chooseATicket": "Wybierz zgłoszenie"
+    },
+    "transcripts":{
+        "title":"Transkrypcja",
+        "processed":"Ta transkrypcja jest przetwarzana",
+        "wait":"Proszę czekać!",
+        "estimated":"Szacowany czas",
+        "available":"Transkrypcja jest dostępna tutaj"
+    }
+}
@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"QuirAddon#9778",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
    "errors":{
        "missingArgsTitle":"Argumentos inválidos!",
        "missingArgsDescription":"Argumento ausente",
@@ -15,8 +18,7 @@
        "anotherOption":"Esta opção não é um ticket, mas sim outro tipo!",
        "maxAmountTitle":"Quantidade máxima atingida!",
        "maxAmountDescription":"Você atingiu o número máximo de tickets permitidos!\nEntão você não pode criar um novo!",
-        "somethingWentWrong":"**Algo deu errado!**\nPor favor, tente novamente outra vez!",
-        "somethingWentWrongTranscript":"Algo deu errado ao fazer a transcrição!**\nPor favor, tente novamente outra vez!"
+        "somethingWentWrong":"**Algo deu errado!**\nPor favor, tente novamente outra vez!"
    },
    "commands":{
        "userAddedTitle":"Adicionado {0} a este ticket!",
@@ -25,9 +27,17 @@
        "closeTitle":"Fechado este ticket!",
        "deleteTitle":"Excluindo este ticket...",
        "reopenTitle":"Reabriu este ticket!",
-        "claimTitle":"This ticket is now claimed to {0}",
-        "unclaimTitle":"This ticket isn't claimed anymore!",
+        
+        "claimTitle":"Esse ticket foi reinvidicado {0}",
+        "unclaimTitle":"Esse ticket não foi reinvidicado!",
+        "changeTitle":"Tipo de ticket alterado para {0}!",

+        "statsTitle":"Aqui estão as estatísticas para {0}!",
+        "autocloseTitle":"Este ticket vai fechar altomaticamente após {0}!",
+        "autocloseRejectTitle":"Este ticket não será mais fechado automaticamente!",
+        "autocloseWarn":"Isso apenas afeta tickets inativos!",
+
+        "goToTicket":"ir para ticket",
        "ticketWarning":"A incorporação está na mensagem abaixo!",
        "maxTicketWarning":"**Cuidado:** _Você só pode criar {0} ticket(s) de cada vez!!_"
    },
@@ -42,19 +52,20 @@
        "deleteCmd":"Excluir um ticket.",
        "addCmd":"Adicionar um usuário ao ticket.",
        "removeCmd":"Remover um usuário do ticket.",
-        "reopenCmd":"Reabra um ticket depois que ele foi fechado."
+        "reopenCmd":"Reabra um ticket depois que ele foi fechado.",
+        "changeCmd":"Mudar tipo de ticket",
+        "claimCmd":"Resgatar Ticket",
+        "unclaimCmd":"Desresgatar Ticket",
+        "statsCmd":"Olhar status do ticket",
+        "autocloseCmd":"Definir tempo para fechar ticket automaticamente."
    },
    "buttons":{
        "close":"Fechar Ticket",
        "delete":"Excluir Ticket",
        "reopen":"Reabrir Ticket",
-        "sendTranscript":"Transcrição",
-        "closeWithReason":"close with reason"
+        "closeWithReason":"fechado com motivo"
    },
    "messages":{
-        "reopenTitle":"Reabriu este ticket!",
-        "reopenDescription":"Sinta-se à vontade para falar novamente!",
-        "closedTitle":"Fechado este ticket!",
        "closedDescription":"Somente administradores podem falar neste ticket agora!\n\n*Clique no botão abaixo para excluir ou reabrir este ticket!*",
        "createdTitle":"Ticket criado!",
        "createdDescription":"Seu ticket foi criado, você pode detectá-lo com um ping!",
@@ -66,18 +77,25 @@
        "deletedTicketDmDescription":"Seu bilhete foi excluído!",
        "reopenTicketDmTitle":"Ticket reaberto!",
        "reopenTicketDmDescription":"Seu ticket foi reaberto!",
-        "newTranscriptTitle":"Uma nova transcrição está aqui!",
-        "hereIsTheTranscript":"Aqui está a transcrição:",
-
+        
        "chooseCategory":"Escolha a categoria:",
        "gettingdeleted":"Ticket está sendo deletado...",

-        "none":"none",
-        "reason":"reason",
-
-        "deletedby":"deleted by",
-        "closedby":"closed by",
-        "modalreason":"What is the reason for closing this ticket?",
-        "chooseATicket": "Choose a ticket"
+        "none":"vazio",
+        "reason":"motivo",
+        "createdat":"Criado por:",
+        "openedby":"Aberto por:",
+        "deletedby":"deletado por",
+        "closedby":"fechado por",
+        
+        "modalreason":"Qual o motivo de fechar o ticket?",
+        "chooseATicket": "Fechar Ticket"
+    },
+    "transcripts":{
+        "title":"Transcrever",
+        "processed":"A Transcrição está em andamento",
+        "wait":"Por favor espere!",
+        "estimated":"Tempo estimado",
+        "available":"A Transcrição está disponível aqui"
    }
-}
+}
@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"Sanke#6086",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
    "errors":{
        "missingArgsTitle":"Argumente Invalide",
        "missingArgsDescription":"Argument Lipsa",
@@ -15,8 +18,7 @@
        "anotherOption":"Aceasta optiune este altceva decat un tip de ticket!",
        "maxAmountTitle":"Limita atinsa!",
        "maxAmountDescription":"Ai atins limita de tickets!\nAsa ca nu mai poti creea altele noi!",
-        "somethingWentWrong":"**Ceva nu a mers bine!**\nTe rugam sa incerci mai tarziu!",
-        "somethingWentWrongTranscript":"Ceva nu aa mers bine in timpul creeari transcript-ului!**\nTe rugam sa incerci mai tarziu!"
+        "somethingWentWrong":"**Ceva nu a mers bine!**\nTe rugam sa incerci mai tarziu!"
    },
    "commands":{
        "userAddedTitle":"{0} a fost adaugat in acest ticket!",
@@ -25,9 +27,17 @@
        "closeTitle":"Ticket inchis!",
        "deleteTitle":"Se sterge ticket-ul...",
        "reopenTitle":"Ticket Re-deschis!",
-        "claimTitle":"This ticket is now claimed to {0}",
-        "unclaimTitle":"This ticket isn't claimed anymore!",

+        "claimTitle":"Acest ticket a primit claim de la {0}",
+        "unclaimTitle":"Acest ticket nu mai este detinut!",
+        "changeTitle":"A fost schimbat tipul ticket-ului la {0}!",
+
+        "statsTitle":"Acestea sunt informatiile pentru {0}!",
+        "autocloseTitle":"Acest ticket va fi inchis automat dupa {0}!",
+        "autocloseRejectTitle":"Acest ticket nu va mai fi inchis automat!",
+        "autocloseWarn":"Aceasta optiune afecteaza numai ticketele inactive!",
+
+        "goToTicket":"Mergi la ticket",
        "ticketWarning":"Embed-ul se afla in mesajul de mai jos!",
        "maxTicketWarning":"**Avertizare:** _Poti creea doar {0} tickete active!_"
    },
@@ -42,19 +52,20 @@
        "deleteCmd":"Sterge un ticket.",
        "addCmd":"Adauga un utilizator in ticket.",
        "removeCmd":"Sterge un utilizator din ticket.",
-        "reopenCmd":"Re-deschide un ticket dupa ce a fost deschis."
+        "reopenCmd":"Re-deschide un ticket dupa ce a fost deschis.",
+        "changeCmd":"Schimba categoria ticket-ului.",
+        "claimCmd":"Revendica un ticket",
+        "unclaimCmd":"Anuleaza revendicarea unui ticket.",
+        "statsCmd":"Afiseasa informatiile ticket-ului.",
+        "autocloseCmd":"Seteaza un cronometru pentru inchiderea ticket-ului."
    },
    "buttons":{
        "close":"Inchide ticket-ul",
        "delete":"Sterge ticket-ul",
        "reopen":"Re-deschide un ticket",
-        "sendTranscript":"Transcript",
        "closeWithReason":"Inchide cu motiv"
    },
    "messages":{
-        "reopenTitle":"Ticket Re-deschis!",
-        "reopenDescription":"Poti vorbi din nou!",
-        "closedTitle":"Ticket inchis!",
        "closedDescription":"Doar adminii pot vorbi in acest ticket acum!\n\n*Apasa pe butonul de mai jos pentru a re-deschide ori sterge ticket-ul!*",
        "createdTitle":"Ticket Creat!",
        "createdDescription":"Ticket-ul tau a fost creat, poti sa il vezi in canalul pe care ai fost mentionat!",
@@ -66,18 +77,25 @@
        "deletedTicketDmDescription":"Ticket-ul tau este sters!",
        "reopenTicketDmTitle":"Ticket Re-deschis!",
        "reopenTicketDmDescription":"Ticket-ul tau este re-deschis!",
-        "newTranscriptTitle":"Un nou transcript este aici!",
-        "hereIsTheTranscript":"Aici este transcriptul:",

        "chooseCategory":"Alege o categorie:",
        "gettingdeleted":"Ticket-ul se sterge...",

        "none":"niciunul",
        "reason":"Motiv",
-
+        "createdat":"Creat la",
+        "openedby":"Deschis de",
        "deletedby":"Sters de",
        "closedby":"Inchis de",
+        
        "modalreason":"Care este motivul pentru inchiderea acestui ticket?",
        "chooseATicket": "Alege un ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"Transcript in curs de procesare...",
+        "wait":"Te rugam sa astepti!",
+        "estimated":"Timp estimat",
+        "available":"Transcriptul este disponibil aici"
    }
-}
+}
@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"Apexo#0723",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
+    "errors":{
+        "missingArgsTitle":"Неверные аргументы!",
+        "missingArgsDescription":"Отсутствует аргумент",
+        "noPermsTitle":"Недостаточно прав!",
+        "noPermsDescription":"Вы должны иметь права `ADMINISTRATOR` или быть в списке разрешённых ролей!",
+        "noPermsDelete":"Только админы могут удалить тикет!",
+        "chooseFromListTitle":"Неверный ID",
+        "chooseFromListDescription":"Выберите один из id ниже:",
+        "boterror":"Ошибка бота!",
+        "notInTicketTitle":"Вы не в тикете!",
+        "notInTicketDescription":"Эта команда не работает вне тикетов!",
+        "ticketDoesntExist":"Этого тикета больше не существует!",
+        "roleDoesntExist":"Этой роли больше не существует!",
+        "anotherOption":"Эта опция не является тикетом, а представляет собой другой тип!",
+        "maxAmountTitle":"Максимальное количество достигнуто!",
+        "maxAmountDescription":"Вы достигли максимальное количество разрешённых тикетов!\nТеперь вы не можете создать ещё один!",
+        "somethingWentWrong":"**Что-то пошло не так!**\nПожайлуста, попробуйте в другой раз!"
+    },
+    "commands":{
+        "userAddedTitle":"Добавлено {0} в этот тикет!",
+        "userRemovedTitle":"Удалено {0} из этого тикета!",
+        "renameTitle":"Изменено имя на {0}!",
+        "closeTitle":"Закрыл этот тикет!",
+        "deleteTitle":"Удаляем этот тикет...",
+        "reopenTitle":"Открываем заново этот тикет!",
+        
+        "claimTitle":"Этот тикет теперь взят {0}",
+        "unclaimTitle":"Этот тикет никем не взят!",
+        "changeTitle":"Изменён тип тикета на {0}!",
+
+        "statsTitle":"Здесь статистика для {0}!",
+        "autocloseTitle":"Этот тикет будет закрыт автоматически после {0}!",
+        "autocloseRejectTitle":"Этот тикет больше не будет закрыт автоматически!",
+        "autocloseWarn":"Это касается только неактивных тикетов!",
+
+        "goToTicket":"перейти в тикет",
+        "ticketWarning":"embed ниже сообщения!",
+        "maxTicketWarning":"**Предупреждение:** _Вы можете создать только {0} тикет(а/ов) в этот раз!_"
+    },
+    "helpMenu":{
+        "title":"Доступные команды:",
+        "header1":"**Перейдите в {0}, чтобы создать тикет!**\n\n",
+        "header2":"**Выполните команду `/new` или `/ticket` для создания тикета!**\n\n",
+
+        "msgCmd":"Создать embed с кнопками. (только админам)",
+        "renameCmd":"Переименовать тикет. (без пробелов)",
+        "closeCmd":"Закрыть тикет.",
+        "deleteCmd":"Удалить тикет.",
+        "addCmd":"Добавить пользователя в тикет.",
+        "removeCmd":"Удалить пользователя из тикета.",
+        "reopenCmd":"Открыть заново тикет после того, как он был закрыт.",
+        "changeCmd":"Поменять тип тикета.",
+        "claimCmd":"Взять тикет.",
+        "unclaimCmd":"Снять тикет.",
+        "statsCmd":"Посмотреть статистику тикета.",
+        "autocloseCmd":"Установить таймер, чтобы автоматически закрыть тикет"
+    },
+    "buttons":{
+        "close":"Закрыть тикет",
+        "delete":"Удалить тикет",
+        "reopen":"Открыть заново тикет",
+        "closeWithReason":"закрыть с причиной"
+    },
+    "messages":{
+        "closedDescription":"Только админы теперь могут писать в этом тикете!\n\n*Нажмите на кнопку ниже, чтобы удалить или заново окрыть тикет!*",
+        "createdTitle":"Тикет создан!",
+        "createdDescription":"Ваш тикет создан, вы можете обнаружить его по пингу!",
+
+        "newTicketDmTitle":"Новый тикет!",
+        "closedTicketDmTitle":"Тикет закрыт!",
+        "deletedTicketDmTitle":"Тикет удалён!",
+        "closedTicketDmDescription":"Ваш тикет закрыт!",
+        "deletedTicketDmDescription":"Ваш тикет удалён!",
+        "reopenTicketDmTitle":"Тикет открыт заново!",
+        "reopenTicketDmDescription":"Ваш тикет открыт заново!",
+
+        "chooseCategory":"выберите категорию:",
+        "gettingdeleted":"Тикет будет удалён...",
+
+        "none":"отсутствует",
+        "reason":"причина",
+        "createdat":"создан",
+        "openedby":"открыт",
+        "deletedby":"удалён",
+        "closedby":"закрыт",
+        
+        "modalreason":"Какая причина закрытия этого тикета?",
+        "chooseATicket": "Выберите тикет"
+    },
+    "transcripts":{
+        "title":"Транскрипт",
+        "processed":"Этот транскрипт находится в процессе обработки",
+        "wait":"Пожайлуста подождите!",
+        "estimated":"Оценочное время",
+        "available":"Транскрипт здесь доступен"
+    }
+}
@@ -9,6 +9,8 @@
        "fr":"french",
        "es-ES":"spanish",
        "it":"italian",
+        "ru":"russian",
+        "tr": "Türkçe",

        "MISSING":"arabic,portuguese",
        "NOTAVAILABLE":"arabic,portuguese,czech"
@@ -23,7 +25,9 @@
            "cs":"A list of the available commands",
            "fr":"Une liste des commandes.",
            "es-ES":"Una lista de los comandos disponibles.",
-            "it":"Una lista di tutti i comandi disponibili."
+            "it":"Una lista di tutti i comandi disponibili.",
+            "ru":"Список доступных команд",
+            "tr": "Kullanılabilir komutların listesi."
        },
        "message":{
            "en-GB":"Spawn an embed with buttons.",
@@ -34,7 +38,9 @@
            "cs":"Spawn an embed with buttons.",
            "fr":"Créer un embed avec des boutons.",
            "es-ES":"Genera un embed con botones.",
-            "it":"Genera un embed con un pulsante."
+            "it":"Genera un embed con un pulsante.",
+            "ru":"Создать embed с кнопками",
+            "tr": "Butonlar ile bir yerleştirme oluşturun."
        },
        "close":{
            "en-GB":"Close a ticket.",
@@ -45,7 +51,9 @@
            "cs":"Close a ticket.",
            "fr":"Fermer un ticket.",
            "es-ES":"Cierra un ticket.",
-            "it":"Chiudi un ticket."
+            "it":"Chiudi un ticket.",
+            "ru":"Закрыть тикет",
+            "tr": "Bileti kapat."
        },
        "delete":{
            "en-GB":"Delete a ticket.",
@@ -56,7 +64,9 @@
            "cs":"Delete a ticket.",
            "fr":"Supprimer un ticket.",
            "es-ES":"Elimina un ticket.",
-            "it":"Elimina un ticket."
+            "it":"Elimina un ticket.",
+            "ru":"Удалить тикет",
+            "tr": "Bileti sil."
        },
        "reopen":{
            "en-GB":"Re-Open a ticket.",
@@ -67,7 +77,9 @@
            "cs":"Re-Open a ticket.",
            "fr":"Re-ouvrir un ticket.",
            "es-ES":"Re-abre un ticket.",
-            "it":"Ri-Apri un ticket."
+            "it":"Ri-Apri un ticket.",
+            "ru":"Открыть заново тикет",
+            "tr": "Bileti yeniden aç."
        },
        "add":{
            "en-GB":"Add another user to a ticket.",
@@ -78,7 +90,9 @@
            "cs":"Add another user to a ticket.",
            "fr":"Ajouter un utilisateur au ticket.",
            "es-ES":"Agrega otro usuario al ticket.",
-            "it":"Aggiungi un membro al ticket"
+            "it":"Aggiungi un membro al ticket",
+            "ru":"Добавить другого пользователя в тикет",
+            "tr": "Bilete başka bir kullanıcı ekle."
        },
        "remove":{
            "en-GB":"Remove a user from a ticket.",
@@ -89,7 +103,9 @@
            "cs":"Remove a user from a ticket.",
            "fr":"Enlever quelqu’un du ticket.",
            "es-ES":"Elimina otro usuario del ticket.",
-            "it":"Rimuovi un membro dal ticket"
+            "it":"Rimuovi un membro dal ticket",
+            "ru":"Удалить пользователя из тикета",
+            "tr": "Kullanıcıyı bir biletten kaldır."
        },
        "newticket":{
            "en-GB":"Create a ticket",
@@ -100,7 +116,9 @@
            "cs":"Create a ticket",
            "fr":"Créer un ticket",
            "es-ES":"Crear un ticket.",
-            "it":"Crea un ticket"
+            "it":"Crea un ticket",
+            "ru":"Создать тикет",
+            "tr": "Bilet oluştur"
        },
        "rename":{
            "en-GB":"Rename a ticket channel.",
@@ -111,29 +129,48 @@
            "cs":"Rename a ticket channel",
            "fr":"Renommer un ticket.",
            "es-ES":"Renombrar un canal de ticket.",
-            "it":"Rinomina il canale di un ticket."
+            "it":"Rinomina il canale di un ticket.",
+            "ru":"Переименовать канал тикета",
+            "tr": "Bilet kanalını yeniden adlandır."
        },
        "claim":{
-            "en-GB":"",
-            "en-US":"",
-            "nl":"",
-            "ro":"",
-            "de":"",
-            "cs":"",
-            "fr":"",
-            "es-ES":"",
-            "it":""
+            "en-GB":"Claim a ticket.",
+            "en-US":"Claim a ticket.",
+            "nl":"Claim een ticket.",
+            "ro":"  ",
+            "de":"  ",
+            "cs":"  ",
+            "fr":"  ",
+            "es-ES":"  ",
+            "it":"  ",
+            "ru":"Взять тикет",
+            "tr":"Bilet talep et."
        },
        "unclaim":{
-            "en-GB":"",
-            "en-US":"",
-            "nl":"",
-            "ro":"",
-            "de":"",
-            "cs":"",
-            "fr":"",
-            "es-ES":"",
-            "it":""
+            "en-GB":"Un-claim a ticket.",
+            "en-US":"Un-claim a ticket.",
+            "nl":"Ontclaim een ticket.",
+            "ro":"  ",
+            "de":"  ",
+            "cs":"  ",
+            "fr":"  ",
+            "es-ES":"  ",
+            "it":"  ",
+            "ru":"Снять тикет",
+            "tr":"Bileti iptal et."
+        },
+        "category":{
+            "en-GB":"Change ticket type.",
+            "en-US":"Change ticket type.",
+            "nl":"Verander ticket type.",
+            "ro":"  ",
+            "de":"  ",
+            "cs":"  ",
+            "fr":"  ",
+            "es-ES":"  ",
+            "it":"  ",
+            "ru":"Изменить тип тикета",
+            "tr":"Bilet türünü değiştir."
        }
    }
 }
@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"n1kkec#5341",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
+    "errors":{
+        "missingArgsTitle":"Napačen argument!",
+        "missingArgsDescription":"Argument manka",
+        "noPermsTitle":"Nimas dovoljenja!",
+        "noPermsDescription":"Potrebuješ dovoljenje `ADMINISTRATOR` ali pa biti v listi dovoljenih role!",
+        "noPermsDelete":"Samo admini lahko izbrišejo ticket!",
+        "chooseFromListTitle":"Napačen ID",
+        "chooseFromListDescription":"Izberi eden izmed ID-jev:",
+        "boterror":"NAPAKA Bota!",
+        "notInTicketTitle":"Nisi v ticketu!",
+        "notInTicketDescription": "Ta ukaz ne deluje zunaj ticket-ov!",
+        "ticketDoesntExist": "Ta ticket ne obstaja več!",
+        "roleDoesntExist": "Ta vloga ne obstaja več!",
+        "anotherOption": "Ta možnost ni ticket, ampak druga vrsta!",
+        "maxAmountTitle": "Najvišji doseženi znesek!",
+        "maxAmountDescription": "Dosegli ste največje dovoljeno število ticket-ov!\nTako da ne morete ustvariti nove!",
+        "somethingWentWrong": "**Nekaj je šlo narobe!**\nProsimo, poskusite znova drugič!"
+    },
+    "commands":{
+        "userAddedTitle": "Dodan {0} v ta ticket!",
+        "userRemovedTitle": "Odstranjeo {0} iz tega ticket-!",
+        "renameTitle": "Spremenjeno ime na {0}!",
+        "closeTitle": "Zaprl ta ticket!",
+        "deleteTitle": "Brisanje ticketa...",
+        "reopenTitle": "Ponovno odprl ta ticket!",
+        
+        "claimTitle":"Ticket je claimal {0}",
+        "unclaimTitle":"Ticket ni več claiman!",
+        "changeTitle":"Changed ticket type to {0}!",
+
+        "statsTitle":"Statistike za {0}!",
+        "autocloseTitle":"Ticket so avtomatsko zapru po {0}!",
+        "autocloseRejectTitle":"Ticket se nebo avtomatsko zapru!",
+        "autocloseWarn":"To ima efekt samo na inactive ticketih!",
+
+        "goToTicket":"pojdi v ticket",
+        "ticketWarning": "Opozorilo je v spodnjem sporočilu!",
+        "maxTicketWarning": "**Opozorilo:** _Naenkrat lahko ustvarite le {0} ticketov!_"
+    },
+    "helpMenu":{
+        "title": "Razpoložljivi ukazi:",
+        "header1": "**Izberite {0} in ustvarite ticket!**\n\n",
+        "header2": "**Zaženi ukaz `/new` ali `/ticket` za ustvarjanje ticket-a!**\n\n",
+
+        "msgCmd": "Ustvari vstavek z gumbi. (samo za administratorje)",
+        "renameCmd": "Preimenujte ticket. (brez presledkov)",
+        "closeCmd": "Zapri ticket.",
+        "deleteCmd": "Izbriši ticket.",
+        "addCmd": "Dodaj uporabnika v ticket.",
+        "removeCmd": "Odstrani uporabnika z ticket-a.",
+        "reopenCmd": "Ponovno odprite ticket, ko je bila zaprta.",
+        "changeCmd":"Spremeni tip ticketa.",
+        "claimCmd":"Claimaj ticket.",
+        "unclaimCmd":"Unclaimaj ticket.",
+        "statCmds":"Statistike ticketa.",
+        "autocloseCmd":"Nastavi timer da avtomatsko zapre ticket"
+    },
+    "buttons":{
+        "close":"Zapri Ticket",
+        "delete":"Izbrisi Ticket",
+        "reopen":"Odpri Ticket",
+        "closeWithReason":"Zapri z razlogom"
+    },
+    "messages":{
+        "closedDescription": "V tem ticket-u lahko zdaj govorijo samo administratorji!\n\n*Kliknite na spodnji gumb za brisanje ali ponovno odprtje te ticket!*",
+        "createdTitle": "Ticket ustvarjen!",
+        "createdDescription": "Vaš ticket je ustvarjen, lahko jo odkrijete s pingom!",
+
+        "newTicketDmTitle": "Nov ticket!",
+        "closedTicketDmTitle": "Ticket zaprt!",
+        "deletedTicketDmTitle": "Izbrisan ticket!",
+        "closedTicketDmDescription": "Vaš ticket je zaprta!",
+        "deletedTicketDmDescription": "Vaš ticket je izbrisan!",
+        "reopenTicketDmTitle": "Ticket je ponovno odprt!",
+        "reopenTicketDmDescription": "Vaš ticket je ponovno odprt!",
+
+        "chooseCategory": "izberite kategorijo:",
+        "gettingdeleted": "Ticket se briše...",
+
+        "none": "ni",
+        "reason": "razlog",
+        "createdat":"ustvarjeno ob",
+        "openedby":"odprto od",
+        "deletedby": "izbrisano s",
+        "closedby": "zaprl",
+
+        "modalreason": "Kakšen je razlog za zaprtje tega ticket?",
+        "chooseATicket": "Izberi ticket"
+    },
+    "transcripts":{
+        "naslov": "Transkript",
+        "obdelano": "Ta prepis se obdeluje",
+        "wait": "Počakajte!",
+        "estimated": "Predvideni čas",
+        "available": "Prepis je na voljo tukaj"
+    }
+}
@@ -1,83 +1,101 @@
-{
-    "errors":{
-        "missingArgsTitle":"¡Argumentos inválidos!",
-        "missingArgsDescription":"Argumento faltante.",
-        "noPermsTitle":"¡Sin permisos!",
-        "noPermsDescription":"Necesitas el permiso de `ADMINISTRADOR` o estar en la lista de roles permitidos!",
-        "noPermsDelete":"Solo los administradores pueden eliminar un ticket.!",
-        "chooseFromListTitle":"ID Invalida",
-        "chooseFromListDescription":"Elije una de las ID de abajo:",
-        "boterror":"¡Error del bot!",
-        "notInTicketTitle":"¡No te encuentras en un ticket!",
-        "notInTicketDescription":"¡Este comando no funciona fuera de los tickets!",
-        "ticketDoesntExist":"¡Este ticket no existe!",
-        "roleDoesntExist":"¡Este rol no existe!",
-        "anotherOption":"¡Esta opción no es un ticket, si no otra cosa!",
-        "maxAmountTitle":"¡Máxima cantidad alcanzada!",
-        "maxAmountDescription":"¡Has alcanzado la máxima cantidad de tickets permitida!\n¡Por lo que no puedes crear otro!",
-        "somethingWentWrong":"**¡Algo salió mal!**\n¡Prueba dentro de un rato!",
-        "somethingWentWrongTranscript":"**¡Algo salió mal al hacer el transcript!**\n¡Prueba en otro momento!"
-    },
-    "commands":{
-        "userAddedTitle":"Se agregó {0} al ticket!",
-        "userRemovedTitle":"Se eliminó {0} del ticket!",
-        "renameTitle":"Cambió el nombre a {0}!",
-        "closeTitle":"Cerró este ticket!",
-        "deleteTitle":"Eliminando este ticket...",
-        "reopenTitle":"Re-abrió este boleto!",
-        "claimTitle":"This ticket is now claimed to {0}",
-        "unclaimTitle":"This ticket isn't claimed anymore!",
-
-        "ticketWarning":"La inserción está en el mensaje a continuación!",
-        "maxTicketWarning":"**Advertencia:** _Solo puedes crear {0} ticket(s) a la vez!_"
-    },
-    "helpMenu":{
-        "title":"Comandos disponibles:",
-        "header1":"**¡Dirígete a {0} para crear un nuevo ticket!**\n\n",
-        "header2":"**¡Ejecuta el comando `/new` o `/ticket` para crear un ticket!**\n\n",
-
-        "msgCmd":"Generar un embed con botones. (Solo admins)",
-        "renameCmd":"Renombrar un ticket. (Sin espacios)",
-        "closeCmd":"Cerrar un ticket.",
-        "deleteCmd":"Eliminar un ticket.",
-        "addCmd":"Agregar un usuario al ticket.",
-        "removeCmd":"Eliminar un usuario del ticket.",
-        "reopenCmd":"Re-Abre un ticket después de que este se vea cerrado."
-    },
-    "buttons":{
-        "close":"Cerrar ticket.",
-        "delete":"Eliminar ticket",
-        "reopen":"Re-Abrir ticket",
-        "sendTranscript":"Obtener transcript.",
-        "closeWithReason":"cerrar con razón"
-    },
-    "messages":{
-        "reopenTitle":"¡Ticket Re-Abierto!",
-        "reopenDescription":"¡Siéntete libre de hablar de nuevo!",
-        "closedTitle":"¡Ticket cerrado!",
-        "closedDescription":"¡Solo admins pueden hablar ahora en este ticket!\n\n*¡Presiona en el botón de abajo para eliminar o re-abrir el ticket!*",
-        "createdTitle":"¡Ticket creado!",
-        "createdDescription":"¡Ticket creado, también te he mencionado en él!",
-
-        "newTicketDmTitle":"¡Nuevo ticket!",
-        "closedTicketDmTitle":"¡Ticket cerrado!",
-        "deletedTicketDmTitle":"¡Ticket eliminado!",
-        "closedTicketDmDescription":"¡Tu ticket fué cerrado!",
-        "deletedTicketDmDescription":"¡Tu ticket fué eliminado!",
-        "reopenTicketDmTitle":"¡Ticket re-abierto!",
-        "reopenTicketDmDescription":"¡Tu ticket se vió abierto de nuevo!",
-        "newTranscriptTitle":"¡Un nuevo transcript está aquí!",
-        "hereIsTheTranscript":"Aquí está el transcript:",
-
-        "chooseCategory":"Elije una categoría:",
-        "gettingdeleted":"El ticket se está viendo eliminado...",
-
-        "none":"Ninguna.",
-        "reason":"Razón",
-
-        "deletedby":"eliminado por",
-        "closedby":"cerrado por",
-        "modalreason":"Cúal es la razón para cerrar este ticket?",
-        "chooseATicket": "Elije un ticket"
-    }
+{
+    "_CREDITS":"Redactado#1673 & josuens14#5267",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
+    "errors":{
+        "missingArgsTitle":"¡Argumentos inválidos!",
+        "missingArgsDescription":"Argumento faltante.",
+        "noPermsTitle":"¡Sin permisos!",
+        "noPermsDescription":"Necesitas el permiso de `ADMINISTRADOR` o estar en la lista de roles permitidos!",
+        "noPermsDelete":"Solo los administradores pueden eliminar un ticket.!",
+        "chooseFromListTitle":"ID Invalida",
+        "chooseFromListDescription":"Elije una de las ID de abajo:",
+        "boterror":"¡Error del bot!",
+        "notInTicketTitle":"¡No te encuentras en un ticket!",
+        "notInTicketDescription":"¡Este comando no funciona fuera de los tickets!",
+        "ticketDoesntExist":"¡Este ticket no existe!",
+        "roleDoesntExist":"¡Este rol no existe!",
+        "anotherOption":"¡Esta opción no es un ticket, si no otra cosa!",
+        "maxAmountTitle":"¡Máxima cantidad alcanzada!",
+        "maxAmountDescription":"¡Has alcanzado la máxima cantidad de tickets permitida!\n¡Por lo que no puedes crear otro!",
+        "somethingWentWrong":"**¡Algo salió mal!**\n¡Prueba dentro de un rato!"
+    },
+    "commands":{
+        "userAddedTitle":"Se agregó {0} al ticket!",
+        "userRemovedTitle":"Se eliminó {0} del ticket!",
+        "renameTitle":"Cambió el nombre a {0}!",
+        "closeTitle":"Cerró este ticket!",
+        "deleteTitle":"Eliminando este ticket...",
+        "reopenTitle":"Re-abrió este boleto!",
+        
+        "claimTitle":"Este ticket fué reclamado por {0}",
+        "unclaimTitle":"¡Este ticket se encuentra desatendido!",
+        "changeTitle":"¡Cambiado el tipo de ticket a {0}!",
+
+        "statsTitle":"¡Aquí están las estadísticas para {0}!",
+        "autocloseTitle":"¡Este ticket será cerrado después de {0}!",
+        "autocloseRejectTitle":"¡Cierre automático del ticket desactivado!",
+        "autocloseWarn":"¡Esto solo afecta tickets inactivos!",
+
+        "goToTicket":"ir al ticket",
+        "ticketWarning":"La inserción está en el mensaje a continuación!",
+        "maxTicketWarning":"**Advertencia:** _Solo puedes crear {0} ticket(s) a la vez!_"
+    },
+    "helpMenu":{
+        "title":"Comandos disponibles:",
+        "header1":"**¡Dirígete a {0} para crear un nuevo ticket!**\n\n",
+        "header2":"**¡Ejecuta el comando `/new` o `/ticket` para crear un ticket!**\n\n",
+
+        "msgCmd":"Generar un embed con botones. (Solo admins)",
+        "renameCmd":"Renombrar un ticket. (Sin espacios)",
+        "closeCmd":"Cerrar un ticket.",
+        "deleteCmd":"Eliminar un ticket.",
+        "addCmd":"Agregar un usuario al ticket.",
+        "removeCmd":"Eliminar un usuario del ticket.",
+        "reopenCmd":"Re-Abre un ticket después de que este se vea cerrado.",
+        "changeCmd":"Cambia el tipo de ticket.",
+        "claimCmd":"Reclama un ticket.",
+        "unclaimCmd":"Desatiende un ticket.",
+        "statsCmd":"Mira las estadísticas de los tickets.",
+        "autocloseCmd":"Establece un temporizador para cerrar el ticket."
+    },
+    "buttons":{
+        "close":"Cerrar ticket.",
+        "delete":"Eliminar ticket",
+        "reopen":"Re-Abrir ticket",
+        "closeWithReason":"cerrar con razón"
+    },
+    "messages":{
+        "closedDescription":"¡Solo admins pueden hablar ahora en este ticket!\n\n*¡Presiona en el botón de abajo para eliminar o re-abrir el ticket!*",
+        "createdTitle":"¡Ticket creado!",
+        "createdDescription":"¡Ticket creado, también te he mencionado en él!",
+
+        "newTicketDmTitle":"¡Nuevo ticket!",
+        "closedTicketDmTitle":"¡Ticket cerrado!",
+        "deletedTicketDmTitle":"¡Ticket eliminado!",
+        "closedTicketDmDescription":"¡Tu ticket fué cerrado!",
+        "deletedTicketDmDescription":"¡Tu ticket fué eliminado!",
+        "reopenTicketDmTitle":"¡Ticket re-abierto!",
+        "reopenTicketDmDescription":"¡Tu ticket se vió abierto de nuevo!",
+        
+        "chooseCategory":"Elije una categoría:",
+        "gettingdeleted":"El ticket se está viendo eliminado...",
+
+        "none":"Ninguna.",
+        "reason":"Razón",
+        "createdat":"creado el",
+        "openedby":"abierto por",
+        "deletedby":"eliminado por",
+        "closedby":"cerrado por",
+        
+        "modalreason":"Cúal es la razón para cerrar este ticket?",
+        "chooseATicket": "Elije un ticket"
+    },
+    "transcripts":{
+        "title":"Transcripción",
+        "processed":"La transcripción del ticket está siendo procesada...",
+        "wait":"¡Por favor, espere!",
+        "estimated":"Tiempo estimado",
+        "available":"La transcripción estará disponible aquí"
+    }
 }
@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"Mods HD#0661",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
+    "errors":{
+        "missingArgsTitle":"อาร์กิวเมนต์ไม่ถูกต้อง!",
+        "missingArgsDescription":"อาร์กิวเมนต์ไม่ครบ",
+        "noPermsTitle":"ไม่มีสิทธิ์!",
+        "noPermsDescription":"คุณต้องมีสิทธิ์ ADMINISTRATOR หรืออยู่ในรายชื่อบทบาทที่อนุญาต!",
+        "noPermsDelete":"เฉพาะผู้ดูแลระบบเท่านั้นที่สามารถลบตั๋วได้!",
+        "chooseFromListTitle":"ID ไม่ถูกต้อง",
+        "chooseFromListDescription":"เลือกหนึ่งใน ID ด้านล่าง:",
+        "boterror":"ข้อผิดพลาดของบอท!",
+        "notInTicketTitle":"คุณไม่ได้อยู่ในตั๋ว!",
+        "notInTicketDescription":"คำสั่งนี้ไม่สามารถทำงานนอกตั๋วได้!",
+        "ticketDoesntExist":"ตั๋วนี้ไม่มีอยู่แล้ว!",
+        "roleDoesntExist":"บทบาทนี้ไม่มีอยู่แล้ว!",
+        "anotherOption":"ตัวเลือกนี้ไม่ใช่ตั๋วแต่เป็นประเภทอื่น!",
+        "maxAmountTitle":"จำนวนสูงสุดแล้ว!",
+        "maxAmountDescription":"คุณได้สร้างตั๋วครบจำนวนที่เราให้สร้างไว้แล้ว\nดังนั้นคุณไม่สามารถสร้างตั๋วใหม่ได้!",
+        "somethingWentWrong":"เกิดข้อผิดพลาดบางอย่าง!\nโปรดลองอีกครั้งในครั้งถัดไป!"
+    },
+    "commands":{
+        "userAddedTitle":"เพิ่ม {0} เข้าสู่ตั๋วนี้แล้ว!",
+        "userRemovedTitle":"นำ {0} ออกจากตั๋วนี้แล้ว!",
+        "renameTitle":"เปลี่ยนชื่อเป็น {0}!",
+        "closeTitle":"ปิดตั๋วนี้!",
+        "deleteTitle":"กำลังลบตั๋วนี้...",
+        "reopenTitle":"เปิดตั๋วนี้ใหม่!",
+    
+        "claimTitle":"ตั๋วนี้ถูกเรียกเก็บโดย {0}",
+        "unclaimTitle":"ไม่มีการเรียกเก็บตั๋วนี้อีกต่อไป!",
+        "changeTitle":"เปลี่ยนประเภทตั๋วเป็น {0}!",
+    
+        "statsTitle":"นี่คือสถิติสำหรับ {0}!",
+        "autocloseTitle":"ตั๋วนี้จะถูกปิดอัตโนมัติหลังจาก {0}!",
+        "autocloseRejectTitle":"ตั๋วนี้จะไม่ถูกปิดอัตโนมัติอีกต่อไป!",
+        "autocloseWarn":"สิ่งนี้มีผลต่อตั๋วที่ไม่มีการเคลื่อนไหว!",
+    
+        "goToTicket":"ไปยังตั๋ว",
+        "ticketWarning":"Embed อยู่ในข้อความข้างล่าง",
+        "maxTicketWarning":"**คำเตือน:** _คุณสามารถสร้างตั๋วได้สูงสุด {0} ตั๋วต่อครั้ง!_"
+    },
+    "helpMenu":{
+        "title":"คำสั่งที่มีอยู่:",
+        "header1":"**ไปที่ {0} เพื่อสร้างตั๋ว!**\n\n",
+        "header2":"**ใช้คำสั่ง `/new` หรือ `/ticket` เพื่อสร้างตั๋ว!**\n\n",
+    
+        "msgCmd":"แสดง Embed พร้อมปุ่ม (สำหรับแอดมินเท่านั้น)",
+        "renameCmd":"เปลี่ยนชื่อตั๋ว (ห้ามมีช่องว่าง)",
+        "closeCmd":"ปิดตั๋ว",
+        "deleteCmd":"ลบตั๋ว",
+        "addCmd":"เพิ่มผู้ใช้เข้าสู่ตั๋ว",
+        "removeCmd":"นำผู้ใช้ออกจากตั๋ว",
+        "reopenCmd":"เปิดตั๋วใหม่หลังจากถูกปิด",
+        "changeCmd":"เปลี่ยนประเภทตั๋ว",
+        "claimCmd":"เรียกเก็บตั๋ว",
+        "unclaimCmd":"ยกเลิกการเรียกเก็บตั๋ว",
+        "statsCmd":"ดูสถิติของตั๋ว",
+        "autocloseCmd":"ตั้งเวลาปิดตั๋วโดยอัตโนมัติ"
+    },
+    "buttons":{
+        "close":"ปิดตั๋ว",
+        "delete":"ลบตั๋ว",
+        "reopen":"เปิดตั๋วใหม่",
+        "closeWithReason":"ปิดตั๋วพร้อมเหตุผล"
+    },
+    "messages":{
+        "closedDescription":"ตอนนี้เฉพาะผู้ดูแลเท่านั้นที่สามารถพูดได้ในตั๋วนี้!\n\n*คลิกที่ปุ่มด้านล่างเพื่อลบหรือเปิดตั๋วใหม่!*",
+        "createdTitle":"สร้างตั๋วแล้ว!",
+        "createdDescription":"ตั๋วของคุณถูกสร้างเรียบร้อยแล้ว คุณจะได้รับการแจ้งเตือนด้วยการพิมพ์ข้อความด้วย @ ตามตั๋วของคุณ!",
+    
+        "newTicketDmTitle":"ตั๋วใหม่!",
+        "closedTicketDmTitle":"ตั๋วถูกปิด!",
+        "deletedTicketDmTitle":"ตั๋วถูกลบ!",
+        "closedTicketDmDescription":"ตั๋วของคุณถูกปิด!",
+        "deletedTicketDmDescription":"ตั๋วของคุณถูกลบ!",
+        "reopenTicketDmTitle":"ตั๋วถูกเปิดใหม่!",
+        "reopenTicketDmDescription":"ตั๋วของคุณถูกเปิดใหม่!",
+    
+        "chooseCategory":"เลือกหมวดหมู่:",
+        "gettingdeleted":"กำลังลบตั๋ว...",
+    
+        "none":"ไม่มี",
+        "reason":"เหตุผล",
+        "createdat":"สร้างเมื่อ",
+        "openedby":"เปิดโดย",
+        "deletedby":"ลบโดย",
+        "closedby":"ปิดโดย",
+    
+        "modalreason":"เหตุผลที่ต้องการปิดตั๋ว?",
+        "chooseATicket": "เลือกตั๋ว"    
+    },
+    "transcripts":{
+        "title":"บันทึกข้อความ",
+        "processed":"กำลังประมวลผลบันทึกข้อความ",
+        "wait":"โปรดรอสักครู่!",
+        "estimated":"เวลาโดยประมาณ",
+        "available":"บันทึกข้อความพร้อมใช้งานที่นี่"    
+    }
+}
@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"Hydrâelčhâvø#1575",
+    "_INFO":"This file is a translation for open ticket 3.4.0",
+
+    "errors":{
+        "missingArgsTitle":"Geçersiz argümanlar!",
+        "missingArgsDescription":"Eksik argüman!",
+        "noPermsTitle":"Bunun için yetkin yok!",
+        "noPermsDescription":"Bunu yapmak için 'ADMİNİSTRAR'rolüne ihtiyacınız var, veya izin verilen roller listesinde olun!",
+        "noPermsDelete":"Sadece adminler bileti silebilir!",
+        "chooseFromListTitle":"Geçersiz Kimlik",
+        "chooseFromListDescription":"Aşağıdaki kimliklerden birini seçin:",
+        "boterror":"Bot Hatası!",
+        "notInTicketTitle":"Bir biletin yok!",
+        "notInTicketDescription":"Bu komut bilet dışında kullanılamaz!",
+        "ticketDoesntExist":"Bu bilet artık yok!",
+        "roleDoesntExist":"Bu rol artık yok!",
+        "anotherOption":"Bu seçenek bir bilet değil, başka bir türdür!",
+        "maxAmountTitle":"Ulaşabileceğin maksimum tutara ulaştın!",
+        "maxAmountDescription":"İzin verilen maksimum bilet sayısına ulaştınız!\nHhayır yeni bir tane oluşturamazsın!",
+        "somethingWentWrong":"**Bir şeyler ters gitti!**\n lütfen başka bir zaman tekrar deneyin!"
+    },
+    "commands":{
+        "userAddedTitle":"Bilete {0} adlı kullanıcı eklendi!",
+        "userRemovedTitle":"Biletten {0} adlı kullanıcı çıkarıldı !",
+        "renameTitle":"Bilet ismi {0} olarak değştirildi!",
+        "closeTitle":"Bilet Kapatıldı!",
+        "deleteTitle":"Bilet siliniyor...",
+        "reopenTitle":"Bilet Yeniden Açıldı!",
+        
+        "claimTitle":"Bu bilet artık talep edildi. {0}",
+        "unclaimTitle":"Tu bilet artık talep edilmiyor!",
+        "changeTitle":"Bu bilet türü {0} olarak değiştirildi!",
+
+        "statsTitle":"Here are the stats for {0}!",
+        "autocloseTitle":"This ticket will be closed automatically after {0}!",
+        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
+        "autocloseWarn":"This only affects inactive tickets!",
+
+        "goToTicket":"go to ticket",
+        "ticketWarning":"Gömme aşağıdaki mesajda yer almaktadır!",
+        "maxTicketWarning":"**Uyarı:** _You can only create {0} ticket(s) at a time!_"
+    },
+    "helpMenu":{
+        "title":"Kullanılabilir Komutlar:",
+        "header1":"**Bilet oluşturmak için {0} kanalını kullan!**\n\n",
+        "header2":"**Bilet oluşturmak için `/new` veya `/ticket' komutunu çalıştırın!**\n\n",
+
+        "msgCmd":"Gömülü bilet mesajı gönderir. (sadece yöneticiler)",
+        "renameCmd":"Bilet adını değiştirir. (boşluk olmadan)",
+        "closeCmd":"Bileti kapatır.",
+        "deleteCmd":"Bileti siler.",
+        "addCmd":"Bilete kullanıcı ekler.",
+        "removeCmd":"Biletten kullanıcı çıkarır.",
+        "reopenCmd":"Bilet kapandıktan sonra tekrar açar.",
+        "changeCmd":"Change ticket type.",
+        "claimCmd":"Claim a ticket.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"View ticket stats.",
+        "autocloseCmd":"Set timer to automatically close ticket"
+    },
+    "buttons":{
+        "close":"Bileti Kapat",
+        "delete":"Bileti Sil",
+        "reopen":"Bileti Yeniden Aç",
+        "closeWithReason":"Bu bileti neden kapatıyorsun ?"
+    },
+    "messages":{
+        "closedDescription":"Bu bilette artık sadece yöneticiler konuşabilir!\n\n* Bu bileti silmek veya yeniden açmak için aşağıdaki butona tıklayın!*",
+        "createdTitle":"Talep Oluşturuldu!",
+        "createdDescription":"Your ticket is created, you can detect it by a ping!",
+
+        "newTicketDmTitle":"Yeni Bilet!",
+        "closedTicketDmTitle":"Bilet Kapatıldı!",
+        "deletedTicketDmTitle":"Bilet Silindi!",
+        "closedTicketDmDescription":"Senin biletin kapatıldı!",
+        "deletedTicketDmDescription":"Senin biletin silindi!",
+        "reopenTicketDmTitle":"Bilet yeniden açıldı!",
+        "reopenTicketDmDescription":"Senin biletin yeniden açıldı!",
+
+        "chooseCategory":"Bir kategori seç:",
+        "gettingdeleted":"Bu bilet siliniyor...",
+
+        "none":"yok",
+        "reason":"sebep",
+        "createdat":"created at",
+        "openedby":"opened by",
+        "deletedby":"Silen kişi",
+        "closedby":"Kapatan kişi",
+        
+        "modalreason":"Bu biletin kapanmasının sebebi nedir?",
+        "chooseATicket": "Bir bilet seçin"
+    },
+    "transcripts":{
+        "title":"Transkript",
+        "processed":"Bu transkript işleniyor",
+        "wait":"Lütfen Bekleyiniz!",
+        "estimated":"Tahmini Süre",
+        "available":"Transkript burada mevcuttur"
+    }
+}
@@ -1,11 +1,11 @@
 {
  "name": "open-ticket",
-  "version": "3.1.0",
+  "version": "3.4.0",
  "description": "This is an open-source discord ticket bot, you can configure it and it comes with cool features like a transcript.",
  "main": "index.js",
  "scripts": {
    "start": "node index.js",
-    "test": "node index.js d",
+    "test": "node index.js --devconfig",
    "slashEnable": "node index.js slash enable",
    "slashDisable": "node index.js slash disable",
    "cleardata": "node ./core/dynamicdatabase/cleardata.js"
@@ -15,10 +15,7 @@
  "dependencies": {
    "axios": "^0.27.2",
    "chalk": "^5.0.1",
-    "discord.js": "^14.7.1",
-    "express": "^4.17.1",
-    "node": "^16.10.0",
-    "node-localstorage": "^2.2.1"
+    "discord.js": "^14.11.0"
  },
  "repository": {
    "type": "git",
@@ -0,0 +1,32 @@
+{
+    "sendTranscripts":{
+        "enableChannel":false,
+        "enableDM":false,
+
+        "channel":"transcript channel id",
+        "useHTMLtranscripts":true
+    },
+    "style":{
+        "background":{
+            "enableCustomBackground":false,
+            "backgroundModus":"image OR color",
+            "backgroundData":"image url OR hex color (#ffffff)"
+            
+        },
+        "header":{
+            "enableCustomHeader":false,
+            "backgroundColor":"#202225",
+            "decoColor":"#F8BA00",
+            "textColor":"#ffffff"
+            
+        },
+        "stats":{
+            "enableCustomStats":false,
+            "backgroundColor":"#202225",
+            "keyTextColor":"#737373",
+            "valueTextColor":"#ffffff",
+            "hideBackgroundColor":"#40444a",
+            "hideTextColor":"#ffffff"
+        }
+    }
+}
Author	SHA1	Message	Date
Jasper	d7ae040d60	Removed readme warning Update README.md	2023-05-19 15:03:22 +02:00
Jasper	7b6202985a	Update README.md	2023-05-19 15:02:43 +02:00
Jasper	a2f2c601a5	Open Ticket 3.4.0! Open Ticket 3.4.0!	2023-05-19 15:02:09 +02:00
Jasper	b27016df2e	Merge branch 'main' into dev	2023-05-19 15:00:47 +02:00
DJj123dj	6341f2f71b	v3.4.0 last push	2023-05-19 14:55:29 +02:00
DJj123dj	56a5b9c7d0	Merge branch 'dev' of https://github.com/DJj123dj/open-ticket into dev	2023-05-17 21:43:59 +02:00
DJj123dj	f608cb71ce	v3.4.0 push 2 (html transcripts v2)	2023-05-17 21:43:57 +02:00
Jasper	7c7c325307	temp fix for bugs	2023-05-01 13:11:34 +02:00
Jasper	832021d72a	Update russian.json Update russian.json	2023-04-30 12:23:11 +02:00
Apexo	030554a7f5	Update russian.json	2023-04-30 13:17:08 +03:00
Jasper	ada5ea0c5d	temp fix for "forEach" bug This is a temporary fix for the "Cannot read properties of undefined (reading 'forEach')" bug. This will be fixed in a better way in v3.4.0	2023-04-30 12:11:31 +02:00
DJj123dj	fb6b891835	v3.4.0 push 1: fixed all currently known bugs	2023-04-29 09:15:56 +02:00
Jasper	739ad81f3f	v3.3.3 MAJOR FIX! v3.3.3 MAJOR FIX!	2023-04-22 16:53:32 +02:00
DJj123dj	a6f67a9452	v3.3.3 MAJOR FIX!	2023-04-22 16:52:43 +02:00
Jasper	56a6540663	v3.3.2 extra v3.3.2 extra	2023-04-19 18:45:55 +02:00
DJj123dj	5f8812d261	v3.3.2 push 2	2023-04-19 18:45:12 +02:00
Jasper	7a3dcf4c42	Open Ticket v3.3.2 Open Ticket v3.3.2	2023-04-19 18:43:38 +02:00
DJj123dj	7cebd4dd6a	Merge branch 'dev' of https://github.com/DJj123dj/open-ticket into dev	2023-04-19 18:39:23 +02:00
DJj123dj	27912a0c37	v3.3.2	2023-04-19 18:39:21 +02:00
Jasper	67871d885a	Update dev update dev branch	2023-03-23 14:22:29 +01:00
Jasper	1bd0d013ed	Update config.json	2023-03-23 14:21:39 +01:00
Jasper	a074a17519	Update issue templates	2023-03-23 14:15:25 +01:00
Jasper	67af96ef5c	Update SECURITY.md	2023-03-23 14:10:38 +01:00
Jasper	a041f28cf7	Update CONTRIBUTING.md	2023-03-23 14:10:03 +01:00
Jasper	a8c9c2ea8d	Create SECURITY.md	2023-03-23 13:35:08 +01:00
Jasper	8748301b04	Open Ticket v3.3.1 Open Ticket v3.3.1	2023-03-23 12:51:58 +01:00
DJj123dj	2d7a7b5728	v3.3.1 push 4	2023-03-23 12:46:53 +01:00
DJj123dj	0807ca884c	Update ticketAutoclose.js	2023-03-21 20:10:06 +01:00
DJj123dj	0ead037fa8	v3.3.1 push 3 (autoclose spam fix)	2023-03-21 19:49:12 +01:00
DJj123dj	4287c11bf1	v3.3.1 push 2 (fixed dropdown crash)	2023-03-21 17:38:15 +01:00
DJj123dj	69fdc7ccf0	v3.3.1 BUG FIXES! (+ added Slovenian)	2023-03-20 20:01:09 +01:00
Jasper	6c213306b6	Add Slovenian language add slovenian language	2023-03-19 12:51:12 +01:00
n1kkec	4096e8196d	feat(language): add slovenian language	2023-03-19 12:47:24 +01:00
Jasper	94ee890848	Open Ticket v3.3! Open Ticket v3.3!	2023-03-19 12:34:23 +01:00
DJj123dj	4dced819a3	v3.3 push 7 (added autoclose)	2023-03-19 12:29:24 +01:00
DJj123dj	1159af9fa9	v3.3 push 6 (added ticket claiming)	2023-03-18 11:48:01 +01:00
DJj123dj	67d429c52b	v3.3 push 5	2023-03-16 20:58:08 +01:00
DJj123dj	f67af805c1	v3.3 push 4 (1 entire afternoon of work) My TODO list is too big :)	2023-03-15 20:57:14 +01:00
DJj123dj	944032f690	v3.3 push 3 (lots of small changes 😄)	2023-03-13 20:22:23 +01:00
DJj123dj	ee248e86bc	Merge branch 'dev' of https://github.com/DJj123dj/open-ticket into dev	2023-03-12 11:22:55 +01:00
DJj123dj	b171bce62b	v3.3 push 2 (added Polish)	2023-03-12 11:22:53 +01:00
Jasper	df0bce0189	Delete test.txt	2023-03-01 14:31:36 +01:00
Jasper	2630aa899f	Create test.txt	2023-03-01 14:03:50 +01:00
DJj123dj	dba370d66e	v3.3 push 1 & added turkish language	2023-02-25 21:02:31 +01:00
Jasper	d0bcf26b93	Open Ticket v3.2.2 new update :)	2023-02-24 21:58:40 +01:00
DJj123dj	65f82171d3	v3.2.2 push 4	2023-02-24 21:48:59 +01:00
DJj123dj	6e730f058d	github files moved to new directory	2023-02-24 15:13:33 +01:00
DJj123dj	4702c633ec	v3.2.2 push 2	2023-02-24 15:02:53 +01:00
DJj123dj	dc14a39c4e	v3.2.2 push 1	2023-02-24 14:49:36 +01:00
Jasper	05c97909d4	Merge pull request #49 from DJj123dj/translation Translation	2023-02-13 21:18:59 +01:00
Jasper	b3c4c2f6e8	Merge pull request #47 from Apexo01/main Added russian language	2023-02-13 21:01:19 +01:00
Jasper	e0e678bee0	Merge pull request #48 from DJj123dj/main test	2023-02-13 20:59:04 +01:00
Jasper	1b01b1703f	Merge branch 'dev' into main	2023-02-13 20:57:43 +01:00
Jasper	26539360c6	Merge pull request #46 from quiradon/patch-2 Update portuguese.json	2023-02-13 20:54:30 +01:00
Apexo	627c461f64	Update README.md	2023-02-13 22:30:18 +03:00
Apexo	2e40dc0468	Added russian language	2023-02-13 22:18:07 +03:00
Jasper	fa57b9a93f	Update checker.js	2023-02-12 15:09:27 +01:00
QuiraDon	930452155b	Update portuguese.json some fixes on what was missing.	2023-02-09 02:20:09 -03:00
DJj123dj	e70f22162d	Merge branch 'dev' of https://github.com/DJj123dj/open-ticket into dev	2023-02-08 14:27:40 +01:00
DJj123dj	d5b0a0f3c6	/change bugfix	2023-02-08 14:27:39 +01:00
Jasper	c43081e05d	Merge pull request #45 from quiradon/patch-1	2023-02-08 07:09:44 +01:00
QuiraDon	8c4bf735f1	Update Portugueses Lang I completed the translation into Portuguese that was missing a few things.	2023-02-07 23:33:26 -03:00
Jasper	3a20c4707b	open ticket v3.2.1 Update dev branch	2023-02-07 17:03:22 +01:00
Jasper	9a7e563c57	Update dev branch	2023-02-07 17:02:02 +01:00
Jasper	72b4f43a25	Open Ticket v3.2.1 Bug fix update	2023-02-07 17:01:14 +01:00
DJj123dj	5fec028cc9	Merge branch 'dev' of https://github.com/DJj123dj/open-ticket into dev	2023-02-07 16:59:26 +01:00
DJj123dj	81300303e5	Update danish.json	2023-02-07 16:59:19 +01:00
Jasper	8a1ea1c856	Update README.md	2023-02-06 22:08:11 +01:00
Jasper	8a9d63bf8b	Merge pull request #41 from Sank34/patch-2 French Translation New	2023-02-06 22:07:18 +01:00
DJj123dj	208b365276	Update czech.json	2023-02-06 21:49:42 +01:00
Andrei	abb64a0575	French Translation New	2023-02-05 23:32:42 +02:00
DJj123dj	c930140540	Update german.json	2023-02-05 22:17:19 +01:00
DJj123dj	294c4d3f2b	Merge branch 'dev' of https://github.com/DJj123dj/open-ticket into dev	2023-02-05 16:22:47 +01:00
DJj123dj	28e7d48e7e	v3.2.1 push 3	2023-02-05 16:22:44 +01:00
Jasper	bad278e681	Merge pull request #40 from DJj123dj/readme-edit Edited readme	2023-02-02 18:16:52 +01:00
Jasper	2e2542d064	added documentation below	2023-02-02 18:15:42 +01:00
Jasper	2c48da45ae	readme-update step 1	2023-02-02 18:11:46 +01:00
Jasper	e1232a559e	Added translation from Sank34/patch-1 Romanian for v3.2.1	2023-01-28 12:18:17 +01:00
Andrei	3d58475461	Update to the new Version	2023-01-28 13:16:17 +02:00
DJj123dj	f702b199da	v3.2.1 TRANSLATION!	2023-01-28 11:51:10 +01:00
DJj123dj	ea1604a805	v3.2.1 push 1 (fixed /change bugs)	2023-01-25 16:28:19 +01:00
DJj123dj	f8bc3d9e12	bug fix: tickets couldn't close in some situations	2023-01-19 17:42:44 +01:00
Jasper	af35f83291	Open Ticket v3.2.0 Open Ticket v3.2.0	2023-01-18 21:48:13 +01:00
DJj123dj	39fec94ead	changed readme.md	2023-01-18 21:47:32 +01:00
DJj123dj	1b8468330e	v3.2 last push	2023-01-18 21:44:56 +01:00
DJj123dj	b698c89a89	v3.2 push 2	2023-01-17 22:25:20 +01:00
DJj123dj	7ed2d7bcc7	v3.2 push 1 NOT WORKING YET!!!	2023-01-17 17:34:51 +01:00