Open Ticket v3.2.2

new update :)

.gitignore

@@ -1,11 +1,11 @@
 node_modules/
 package-lock.json
-devConfig.json
+devconfig.json
-devConfig1.json
+devconfig1.json
-devConfig2.json
+devconfig2.json
-devConfig3.json
+devconfig3.json
-devConfig4.json
+devconfig4.json
-devConfig5.json
+devconfig5.json
 .DS_Store
 openticketdebug.txt
 developerChangelog.md
@@ -17,4 +17,6 @@ storage/.DS_Store
 .vscode/
 livestatus.json
 test.js
-devtsconfig.json
+devtsconfig.json
+plugins/*
+!plugins/example.plugin.js

README.md

@@ -1,6 +1,6 @@
 <img src="https://www.dj-dj.be/wp-content/uploads/2023/02/open-ticket-cropped.png" alt="Open Ticket" width="600px">
 
-[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-3.2.1-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v3.2.1)  [![discord.js](https://img.shields.io/badge/discord.js-v14-CB3837.svg?style=flat-square&logo=npm)]()  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) [![stars](https://img.shields.io/github/stars/djj123dj/open-ticket?color=yellow&label=stars&logo=github&style=flat-square)](https://docs.openticket.dj-dj.be)
+[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-3.2.2-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v3.2.2)  [![discord.js](https://img.shields.io/badge/discord.js-v14-CB3837.svg?style=flat-square&logo=npm)]()  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) [![stars](https://img.shields.io/github/stars/djj123dj/open-ticket?color=yellow&label=stars&logo=github&style=flat-square)](https://docs.openticket.dj-dj.be)
 
 ### Open Ticket
 Open Ticket is of the most customisable discord ticket bots of all time!
@@ -13,7 +13,7 @@ Take a look at all the features and discover the possibilities!
 ## Features
 - **🎉 NEW! html transcripts!**
 - 🔒 close, ❌ delete & ✅ re-open tickets
-- 🇬🇧 translation in 11 different languages
+- 🇬🇧 translation in 12 different languages
 - 📄 very advanced customisation
 - 🆗 buttons or 🔽 dropdowns!
 - 🆒 plugins
@@ -33,7 +33,8 @@ Take a look at all the features and discover the possibilities!
 </details>
 
 ## preview
-Images coming soon
+Images coming soon<br>
+You can already see some images at our [documentation!](https://docs.openticket.dj-dj.be)
 
 
 ## credits
@@ -54,10 +55,11 @@ Translators
 |Czech         |t0miiis#3022             |
 |Arabic        |ChilledBroke#9986 & M4#5882|
 |Danish        |the_gamer#5095           |
-|Portuguese    |*unknown*                |
+|Portuguese    |QuirAddon#9778           |
+|Russian       |Apexo#0723               |
 
 ## links
-current version: _v3.2.1_
+current version: _v3.2.2_
 </br>changelog: [click here](https://docs.openticket.dj-dj.be/other/changelog)
 </br>documentation: [click here](https://docs.openticket.dj-dj.be/quick-start)
 

commands/change.js

@@ -21,7 +21,7 @@ module.exports = () => {
             return
         }
 
-        msg.channel.messages.fetchPinned().then(msglist => {
+        msg.channel.messages.fetchPinned().then(async msglist => {
             var firstmsg = msglist.last()
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
             const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
@@ -42,9 +42,10 @@ module.exports = () => {
             const name = (splitted.length > 0) ? splitted.join("-") : prefix
             
             if (newTicket.category){
-                const parent = msg.guild.channels.cache.forEach((ch) => (ch.type == discord.ChannelType.GuildCategory) && ch.id == newTicket.category)
+                const parent = await msg.guild.channels.fetch(newTicket.category,{cache:true})
-                if (parent) msg.channel.setParent(parent)
+                if (parent && parent.type == discord.ChannelType.GuildCategory) msg.channel.setParent(parent)
             }
+            
             msg.channel.setName(newTicket.channelprefix+name)
             msg.channel.send({embeds:[bot.embeds.commands.changeEmbed(msg.author,newtype)]})
 
@@ -52,8 +53,6 @@ module.exports = () => {
             log("system","ticket type changed",[{key:"user",value:msg.author.tag},{key:"ticket",value:name},{key:"newtype",value:newtype}])
             APIEvents.onCommand("change",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
         })
-        
-        
     })
 
     if (!DISABLE.commands.slash.change) client.on("interactionCreate",(interaction) => {
@@ -67,7 +66,7 @@ module.exports = () => {
         }
 
         //interaction.deferReply()
-        interaction.channel.messages.fetchPinned().then(msglist => {
+        interaction.channel.messages.fetchPinned().then(async msglist => {
             var firstmsg = msglist.last()
             if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
             const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
@@ -88,8 +87,8 @@ module.exports = () => {
             const name = (splitted.length > 0) ? splitted.join("-") : prefix
 
             if (newTicket.category){
-                const parent = interaction.guild.channels.cache.forEach((ch) => (ch.type == discord.ChannelType.GuildCategory) && ch.id == newTicket.category)
+                const parent = await interaction.guild.channels.fetch(newTicket.category,{cache:true})
-                if (parent) interaction.channel.setParent(parent)
+                if (parent && parent.type == discord.ChannelType.GuildCategory) interaction.channel.setParent(parent)
             }
 
             interaction.channel.setName(newTicket.channelprefix+name)

config.json

@@ -18,14 +18,16 @@
         "enable_DM_Messages":true,
 
         "has@everyoneaccess":false,
-        "member_role":"member role (doesn't have access to tickets)",
+        "member_role":"member role (this role doesn't have access to tickets)",
-        "closeMode":"adminonly|normal",
+        "closeMode":"adminonly or normal (select one of the 2)",
 
         "transcripts":"!!!! ALL SETTINGS FOR TRANSCRIPTS ARE LOCATED IN: transcriptconfig.json !!!!",
 
-        "showSlashcmdsInHelp":false
+        "showSlashcmdsInHelp":false,
+        "answerInEphemeralOnOpen":true
     },
 
+    "SUPPORT":"Take look at our wiki: https://docs.openticket.dj-dj.be or join our discord server: https://discord.dj-dj.be if you need support!",
     "options":[
         {
             "id":"general",
@@ -47,6 +49,10 @@
                 "enable":false,
                 "url":"https://www.example.com/catmemes/cat.png"
             },
+            "image":{
+                "enable":false,
+                "url":"https://www.dj-dj.be/wp-content/uploads/2022/09/pfp-cropped.png"
+            },
 
             "closedCategory":{
                 "enable":false,
@@ -89,7 +95,7 @@
             "dropdown":false,
 
             "enableFooter":false,
-            "footer":"Open Ticket v3.2.1 - I'm a footer!",
+            "footer":"Open Ticket v3.2.2 - I'm a footer!",
 
             "enableThumbnail":false,
             "thumbnail":"https://www.example.com/catmemes/cat.png",

core/api/pluginlauncher.js

@@ -33,5 +33,5 @@ module.exports = () => {
         }
     })
 
-    log("info","loaded plugins",[{key:"success",value:successcount},{key:"error",value:failcount},{key:"total",value:totalcount}])
+    require("../startscreen").headerDataPlugins({total:totalcount,success:successcount,error:failcount})
 }

core/checker.js

@@ -5,7 +5,7 @@ exports.checker = async () => {
     if (process.argv.some((v) => v == "--devconfig")){
         //console.log(chalk.blue("=> used dev config instead of normal config"))
         try{
-            var tempconfig = require("../devConfig.json")
+            var tempconfig = require("../devconfig.json")
         }catch(err){console.log(err);var tempconfig = require("../config.json")}
     }else{
         var tempconfig = require("../config.json")
@@ -237,6 +237,14 @@ exports.checker = async () => {
                 createError("'"+path+"/thumbnail' | there is no thumbnail object!")
             }
 
+            //image
+            if (option.image){
+                checkType(option.image.enable,"boolean",path+"/image/enable")
+                checkType(option.image.url,"string",path+"/image/url")
+            }else{
+                createError("'"+path+"/image' | there is no image object!")
+            }
+
             //closedCategory
             if (option.closedCategory){
                 checkType(option.closedCategory.enable,"boolean",path/"/closedCategory/enable")
@@ -404,7 +412,7 @@ exports.checker = async () => {
     checkType(config.languagefile,"string","languagefile")
     const lf = config.languagefile
     
-    if (!lf.startsWith("custom") && !lf.startsWith("english") && !lf.startsWith("dutch") && !lf.startsWith("romanian") && !lf.startsWith("german") && !lf.startsWith("arabic") && !lf.startsWith("spanish") && !lf.startsWith("portuguese") && !lf.startsWith("french") && !lf.startsWith("italian")){
+    if (!lf.startsWith("custom") && !lf.startsWith("english") && !lf.startsWith("dutch") && !lf.startsWith("romanian") && !lf.startsWith("german") && !lf.startsWith("arabic") && !lf.startsWith("spanish") && !lf.startsWith("portuguese") && !lf.startsWith("french") && !lf.startsWith("italian") && !lf.startsWith("czech") && !lf.startsWith("danish") && !lf.startsWith("russian")){
         createError("'languagefile' | invalid language, more info in the wiki")
     }
 
@@ -453,6 +461,7 @@ exports.checker = async () => {
         }
 
         checkType(config.system.showSlashcmdsInHelp,"boolean","system/showSlashcmdsInHelp")
+        checkType(config.system.answerInEphemeralOnOpen,"boolean","system/answerInEphemeralOnOpen")
 
     //options
 

core/languageManager.js

@@ -1,34 +1,25 @@
 const index = require("../index")
 
 if (index.developerConfig){
-    var config = require("../devConfig.json")
+    var config = require("../devconfig.json")
 }else{var config = require("../config.json")}
 
 
 var localLanguage = require("../language/english.json")
-if (config.languagefile.startsWith("custom")) localLanguage = require("../language/custom.json")
+const fs = require("fs")
-else if (config.languagefile.startsWith("dutch")) localLanguage = require("../language/dutch.json")
+const lfexists = fs.existsSync("./language/"+config.languagefile+".json")
-else if (config.languagefile.startsWith("english")) localLanguage = require("../language/english.json")
+if (lfexists) localLanguage = require("../language/"+config.languagefile+".json")
-else if (config.languagefile.startsWith("german")) localLanguage = require("../language/german.json")
-else if (config.languagefile.startsWith("french")) localLanguage = require("../language/french.json")
-else if (config.languagefile.startsWith("romanian")) localLanguage = require("../language/romanian.json")
-else if (config.languagefile.startsWith("arabic")) localLanguage = require("../language/arabic.json")
-else if (config.languagefile.startsWith("spanish")) localLanguage = require("../language/spanish.json")
-else if (config.languagefile.startsWith("portuguese")) localLanguage = require("../language/portuguese.json")
-else if (config.languagefile.startsWith("italian")) localLanguage = require("../language/italian.json")
-else if (config.languagefile.startsWith("danish")) localLanguage = require("../language/danish.json")
-
 
 const errorLog = async () => {
     const chalk = await (await import("chalk")).default
 
-    console.log(chalk.red("Something went wrong when loading the language!")+"\nCheck the config file or create a ticket in our server!")
+    require("./startscreen").headerDataLanguage("Something went wrong when loading the language!",true)
 }
 
 const successLog = async (language) => {
     const chalk = await (await import("chalk")).default
 
-    console.log(chalk.green("loaded language "+language+"..."))
+    require("./startscreen").headerDataLanguage("sucessfully loaded language "+language,false)
 }
 
 if (!localLanguage){

core/logo.txt

@@ -0,0 +1,7 @@
+
+ ██████╗ ██████╗ ███████╗███╗   ██╗    ████████╗██╗ ██████╗██╗  ██╗███████╗████████╗
+██╔═══██╗██╔══██╗██╔════╝████╗  ██║    ╚══██╔══╝██║██╔════╝██║ ██╔╝██╔════╝╚══██╔══╝
+██║   ██║██████╔╝█████╗  ██╔██╗ ██║       ██║   ██║██║     █████╔╝ █████╗     ██║   
+██║   ██║██╔═══╝ ██╔══╝  ██║╚██╗██║       ██║   ██║██║     ██╔═██╗ ██╔══╝     ██║   
+╚██████╔╝██║     ███████╗██║ ╚████║       ██║   ██║╚██████╗██║  ██╗███████╗   ██║   
+ ╚═════╝ ╚═╝     ╚══════╝╚═╝  ╚═══╝       ╚═╝   ╚═╝ ╚═════╝╚═╝  ╚═╝╚══════╝   ╚═╝   

core/slashSystem/autoSlashUpdate.js

@@ -8,7 +8,6 @@ const act = discord.ApplicationCommandType
 const acot = discord.ApplicationCommandOptionType
 
 module.exports = async () => {
-    bot.errorLog.log("info","auto-updating slash commands...")
     const sid = config.server_id
 
     const ids = configParser.getTicketValuesArray("id")

core/startscreen.js

@@ -0,0 +1,75 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const logo = require("fs").readFileSync("./core/logo.txt").toString()
+
+/**@param {import('chalk').ChalkInstance} chalk */
+const showFlags = async (chalk) => {
+    var isFlag = false
+    if (process.argv.some((v) => v == "--devconfig")) console.log(chalk.blue("[FLAGS] => used dev config instead of normal config")); isFlag = true
+    if (process.argv.some((v) => v == "--nochecker")) console.log(chalk.blue("[FLAGS] => disabled checker.js")); isFlag = true
+    if (process.argv.some((v) => v == "--tsoffline")) console.log(chalk.blue("[FLAGS] => offline check for html transcripts disabled!")); isFlag = true
+    if (process.argv.some((v) => v == "--debug")) console.log(chalk.blue("[FLAGS] => enabled DEBUG mode")); isFlag = true
+
+    if (!isFlag) console.log(chalk.blue("no flags!"))
+}
+
+exports.run = async () => {
+    const chalk = await (await import("chalk")).default
+    console.log(chalk.hex("f8ba00")(logo))
+    const version = require("../package.json").version
+    var headertext = "v"+version+"  -  Support: https://discord.dj-dj.be  -  Language: "+config.languagefile
+    const spaceamount = (84-headertext.length)/2
+    var i = 0
+    while (i < spaceamount){
+        headertext = " "+headertext
+        i++
+    }
+    console.log(chalk.bold(headertext+"\n"))
+    console.log(chalk.bold(chalk.underline("FLAGS:")))
+    showFlags(chalk)
+}
+
+/**
+ * @param {import('chalk').ChalkInstance} chalk
+ * @param {{type:String,text:String,enabled:Boolean}} status
+ * @param {Boolean} updatingslash
+ * @param {Boolean} slashmode
+ * 
+*/
+exports.headerDataReady = (chalk,status,updatingslash,slashmode) => {
+    console.log("\n"+chalk.bold(chalk.underline("STARTUP INFO:")))
+    if (status.enabled) console.log(chalk.hex("f8ba00")("status: ")+chalk.bold(status.type.toLowerCase())+" "+status.text)
+    if (slashmode){
+        console.log("\n\n"+chalk.red(chalk.underline("STARTING IN SLASH CMD CONFIGURATION MODE!")))
+        return
+    }
+    console.log(chalk.hex("f8ba00")("updating slash cmds: ")+chalk.bold(slashmode))
+}
+
+var languageMSG = ""
+var languageErr = false
+/**
+ * @param {String} message
+ * @param {Boolean} err
+*/
+exports.headerDataLanguage = async (message,err) => {
+    languageMSG = message
+    languageErr = err
+}
+
+/**
+ * @param {{total:Number,error:Number,success:Number}} plugins
+*/
+exports.headerDataPlugins = async (plugins) => {
+    const chalk = await (await import("chalk")).default
+    const lmsg = languageErr ? chalk.red(languageMSG) : languageMSG
+    console.log(chalk.hex("f8ba00")("language: ")+lmsg)
+    console.log(chalk.hex("f8ba00")("plugins loaded: ")+chalk.bold(plugins.total+" total ")+"("+plugins.success+"✅ "+plugins.error+"❌)")
+
+    console.log("\n"+chalk.bold(chalk.underline("LOGS:")))
+}

core/ticketActions/ticketCloser.js

@@ -239,12 +239,37 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
 
     }
 
+    /**
+     * 
+     * @param {discord.TextChannel} channel 
+     * @param {Number} limit 
+     * @returns 
+     */
+    const getmessages = async (channel,limit) => {
+        const final = []
+        var lastId = ""
+    
+        while (true) {
+            const options = {limit:100}
+            if (lastId) options.before = lastId
+    
+            const messages = await channel.messages.fetch(options)
+            messages.forEach(msg => {final.push(msg)})
+            lastId = messages.last().id
+    
+            if (messages.size != 100 || final >= limit) {
+                break
+            }
+        }
+        return final
+    }
+
 
     const transcriptHandler = async () => {
         if (!bot.tsconfig.sendTranscripts.enableChannel && !bot.tsconfig.sendTranscripts.enableDM) return false
 
         const APIEvents = require("../api/modules/events")
-        const messages = await channel.messages.fetch({cache:true})
+        const messages = await getmessages(channel,5000)
         await require("../transcriptSystem/manager")(messages,guild,channel,user,reason)
         APIEvents.onTranscriptCreation(messages,channel,guild,new Date())
     }

core/ticketActions/ticketOpener.js

@@ -53,10 +53,10 @@ module.exports = () => {
 
             if (interaction.isButton()){
                 try {
-                    interaction.deferUpdate()
+                    if (config.system.answerInEphemeralOnOpen) interaction.deferReply({ephemeral:true})
                 } catch{}
             }else if (interaction.isChatInputCommand()){
-                interaction.reply({embeds:[bot.errorLog.success(l.messages.createdTitle,l.messages.createdDescription)]})
+                interaction.deferReply({ephemeral:config.system.answerInEphemeralOnOpen})
             }else if (interaction.isStringSelectMenu()){
                 try {
                     interaction.deferUpdate()
@@ -65,14 +65,6 @@ module.exports = () => {
 
             if (storage.get("ticketStorage",interaction.member.id) == null || storage.get("ticketStorage",interaction.member.id) == "false"|| Number(storage.get("ticketStorage",interaction.member.id)) < config.system.max_allowed_tickets){
 
-                try{
-                    if (currentTicketOptions.enableDmOnOpen){
-                        interaction.member.send({embeds:[bot.errorLog.custom(l.messages.newTicketDmTitle,currentTicketOptions.message,":ticket:",config.main_color)]})
-                    }
-                }
-                catch{log("system","can't send DM to member, member doesn't allow dm's")}
-                
-
                 //update storage
                 storage.set("ticketStorage",interaction.member.id,Number(storage.get("ticketStorage",interaction.member.id))+1)
                 var ticketNumber = interaction.member.user.username
@@ -193,6 +185,7 @@ module.exports = () => {
                     }
 
                     if (currentTicketOptions.thumbnail.enable) ticketEmbed.setThumbnail(currentTicketOptions.thumbnail.url)
+                    if (currentTicketOptions.image.enable) ticketEmbed.setImage(currentTicketOptions.image.url)
                 
                     ticketChannel.send({
                         content:"<@"+interaction.member.id+"> @here",
@@ -205,6 +198,24 @@ module.exports = () => {
                     
                     log("system","created new ticket",[{key:"ticket",value:ticketName},{key:"user",value:interaction.user.tag}])
                     require("../api/modules/events").onTicketOpen(interaction.user,ticketChannel,interaction.guild,new Date(),{name:ticketName,status:"open",ticketOptions:currentTicketOptions})
+
+                    const channelbutton = new discord.ActionRowBuilder()
+                        .addComponents([
+                            new discord.ButtonBuilder()
+                                .setStyle(discord.ButtonStyle.Link)
+                                .setDisabled(false)
+                                .setEmoji("🎫")
+                                .setLabel("go to ticket")
+                                .setURL(ticketChannel.url)
+                        ])
+                        
+                    try{
+                        if (currentTicketOptions.enableDmOnOpen) interaction.member.send({embeds:[bot.errorLog.custom(l.messages.newTicketDmTitle,currentTicketOptions.message,":ticket:",config.main_color)],components:[channelbutton]})
+                    }
+                    catch{log("system","failed to send DM")}
+
+                    if ((interaction.isButton() && config.system.answerInEphemeralOnOpen) || interaction.isChatInputCommand()) interaction.editReply({embeds:[bot.errorLog.success(l.messages.createdTitle,l.messages.createdDescription)],components:[channelbutton]})
+                    
                 })
             }else{
                 try {

core/transcriptSystem/communication/template.json

@@ -1,6 +1,6 @@
 {
     "version":"1.0.0",
-    "otversion":"3.2.1",
+    "otversion":"3.2.2",
     "style":{
         "enableCustomBackground":false,
         "backgroundModus":"color OR image",

core/transcriptSystem/manager.js

@@ -119,7 +119,7 @@ module.exports = async (messages,guild,channel,user,reason) => {
                         if (!user) return
                         const embed = tsembeds.tsready(chName,chId,url,user)
                         try {
-                            user.send({embeds:[embed]})
+                            ticketopener.send({embeds:[embed]})
                         }catch{}
                     }
                 },duration)

core/utils/configParser.js

@@ -6,7 +6,7 @@ const l = bot.language
 //==================
 
 //OTTicketOptions
-/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color: "red"|"green"|"blue"|"gray",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, closedCategory:{enable:Boolean,id:String}}} OTTicketOptions */
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color: "red"|"green"|"blue"|"gray",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, image:{enable:Boolean,url:String}, closedCategory:{enable:Boolean,id:String}}} OTTicketOptions */
 
 //OTRoleOptions
 /**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",enableDmOnOpen:Boolean}} OTRoleOptions */
@@ -18,8 +18,11 @@ const l = bot.language
 //OTConfigMessage
 /**@typedef {{id: string, name: string, description: string, dropdown: boolean, enableFooter: boolean, footer: string, enableThumbnail: boolean, thumbnail: string, enableCustomColor: boolean, color: string, options: string[], other:{enableTicketExplaination: boolean, enableMaxTicketsWarning: boolean, customDropdownPlaceholder:{enable:Boolean,text:String}, customCategoryText:{enable:Boolean,text:String}, embedTitleURL:{enable:Boolean,url:String} } }} OTConfigMessage*/
 
+//OTAllOptions
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, image:{enable:Boolean,url:String}, url:String, closedCategory:{enable:Boolean,id:String}}} OTAllOptions */
+
 //StringOptions
-/**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDmOnOpen"|"ticketmessage"|"thumbnail"|"closedCategory"} OTTicketStringOptions */
+/**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDmOnOpen"|"ticketmessage"|"thumbnail"|"image"|"closedCategory"} OTTicketStringOptions */
 /**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"roles"|"mode"|"enableDmOnOpen"} OTRoleStringOptions */
 /**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"url"} OTWebsiteStringOptions */
 
@@ -168,8 +171,6 @@ this.websiteType = {}
 this.messageType = {}
 
 
-//OTAllOptions
-/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, url:String, closedCategory:{enable:Boolean,id:String}}} OTAllOptions */
 
 /**
  * 

index.js

@@ -1,13 +1,46 @@
-//    __________       __________       ___________     ____       ____
+/**
-//   /   ____   \     /  ______  \     /          |     |   \      |  |
+   ____  _____  ______ _   _     _______ _____ _____ _  ________ _______ 
-//   |  /    \  |     |  |    |  |     |  |_______|     |    \     |  |
+  / __ \|  __ \|  ____| \ | |   |__   __|_   _/ ____| |/ /  ____|__   __|
-//   |  |    |  |     |  |____|  |     |  |             |  |\ \    |  |
+ | |  | | |__) | |__  |  \| |      | |    | || |    | ' /| |__     | |   
-//   |  |    |  |     |  ________/     |  |______       |  | \ \   |  |
+ | |  | |  ___/|  __| | . ` |      | |    | || |    |  < |  __|    | |   
-//   |  |    |  |     |  |             |   _____|       |  |  \ \  |  |
+ | |__| | |    | |____| |\  |      | |   _| || |____| . \| |____   | |   
-//   |  |    |  |     |  |             |  |             |  |   \ \ |  |
+  \____/|_|    |______|_| \_|      |_|  |_____\_____|_|\_\______|  |_|   
-//   |  |    |  |     |  |             |  |________     |  |    \ \|  |
+                                                                       
-//   |  \____/  |     |  |             |          |     |  |     \    |
+                      Hey! we are looking for you!
-//   \__________/     |__|             \__________|     |__|      \___|
+    Do you speak a language that isn't yet in our /languages directory
+        or do you speak one that isn't up-to-date? Open Ticket needs
+            translators for lots of different languages!
+  Feel free to join our translator team and help us improve Open Ticket!
+
+
+
+    
+    SUGGESTING NEW FEATURES:
+    =====================
+    Open Ticket is a community project. This means that 
+    almost all feature ideas come from our community. 
+    Are you missing something you want in open ticket? 
+    Then join our Discord server and we will add it (if possible)
+
+    Did you know that 80% of all features in OT were ideas from our community?
+
+
+
+    INFORMATION:
+    ============
+    Open Ticket v3.2.2  -  © DJdj Development
+
+    discord: https://discord.dj-dj.be
+    website: https://www.dj-dj.be
+    github: https://openticket.dj-dj.be
+    support e-mail: support@dj-dj.be
+
+    Config files:
+    ./config.json
+    ./transcriptconfig.json
+
+    Send ./openticketdebug.txt when there are errors!
+ */
 
 const discord = require("discord.js")
 const fs = require('fs')
@@ -39,35 +72,13 @@ var tempconfig = require("./config.json")
 var isDevConfig = false
 
 if (process.argv.some((v) => v == "--devconfig")){
-    async function logFLAGS(){
-        const chalk = await (await import("chalk")).default
-        console.log(chalk.blue("[FLAGS] => used dev config instead of normal config"))
-    }; logFLAGS()
     isDevConfig = true
     try{
-    tempconfig = require("./devConfig.json")
+    tempconfig = require("./devconfig.json")
     }catch{tempconfig = require("./config.json")}
 }else{
     tempconfig = require("./config.json")
 }
-if (process.argv.some((v) => v == "--nochecker")){
-    async function logFLAGS(){
-        const chalk = await (await import("chalk")).default
-        console.log(chalk.blue("[FLAGS] => disabled checker.js"))
-    }; logFLAGS()
-}
-if (process.argv.some((v) => v == "--tsoffline")){
-    async function logFLAGS(){
-        const chalk = await (await import("chalk")).default
-        console.log(chalk.blue("[FLAGS] => offline check for html transcripts disabled!"))
-    }; logFLAGS()
-}
-if (process.argv.some((v) => v == "--debug")){
-    async function logFLAGS(){
-        const chalk = await (await import("chalk")).default
-        console.log(chalk.blue("[FLAGS] => enabled DEBUG mode"))
-    }; logFLAGS()
-}
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded flags")
 
 exports.developerConfig = isDevConfig
@@ -118,74 +129,37 @@ client.on('ready',async () => {
         }
         client.user.setActivity(text,{type:getTypeEnum(type)})
         statusSet = true
-        log("system","loaded status",[{key:"type",value:type},{key:"text",value:text}])
     }
     this.errorLog.log("debug","bot status loaded")
 
     const chalk = await (await import("chalk")).default
 
-    if (!process.argv[2]){
+    require("./core/startscreen").run()
-        console.log(chalk.red("WELCOME TO OPEN TICKET!"))
+    if (!process.argv[2] || (process.argv[2] && !process.argv[2].startsWith("slash"))){
         this.errorLog.log("debug","loaded console interface")
-        log("info","open ticket ready",[{key:"version",value:require("./package.json").version},{key:"language",value:config.languagefile}])
+        
         require("./core/utils/liveStatus")()
 
-        console.log(chalk.blue("\n\nlogs:")+"\n============")
         if (config.status.enabled){
             setStatus(config.status.type,config.status.text)
         }
 
+        var updatingSlash = false
         if (fs.existsSync("./storage/slashcmdEnabled.txt")){
             /**@type {"true"|"false"} */
             const data = fs.readFileSync("./storage/slashcmdEnabled.txt").toString()
-            if (data === "true"){require("./core/slashSystem/autoSlashUpdate")()}
+            if (data === "true"){require("./core/slashSystem/autoSlashUpdate")(); updatingSlash = true}
         }else{fs.writeFileSync("./storage/slashcmdEnabled.txt","false")}
 
-        log("system","bot logged in!")
-
-        try {
-            await client.guilds.cache.find((g) => g.id == config.server_id).members.fetch()
-        }catch{
-            this.errorLog.log("info","tried to cache user information, failed!")
-        }
-        return
-    }
-
-    if (process.argv[2] == "d"){
-        if (config.status.enabled){
-            setStatus(config.status.type,config.status.text)
-        }
-    }
-
-    if (!process.argv[2].startsWith("slash")){
-        console.log(chalk.red("WELCOME TO OPEN TICKET!"))
-        this.errorLog.log("debug","loaded console interface")
-        log("info","open ticket ready",[{key:"version",value:require("./package.json").version},{key:"language",value:config.languagefile}])
-        require("./core/utils/liveStatus")()
-
-        console.log(chalk.blue("\n\nlogs:")+"\n============")
-        if (config.status.enabled){
-            setStatus(config.status.type,config.status.text)
-        }
-        if (fs.existsSync("./storage/slashcmdEnabled.txt")){
-            /**@type {"true"|"false"} */
-            const data = fs.readFileSync("./storage/slashcmdEnabled.txt").toString()
-            if (data === "true"){require("./core/slashSystem/autoSlashUpdate")()}
-        }else{fs.writeFileSync("./storage/slashcmdEnabled.txt","false")}
-
-        log("system","bot logged in!")
-
         try {
             await client.guilds.cache.find((g) => g.id == config.server_id).members.fetch()
         }catch{
             this.errorLog.log("info","tried to cache user information, failed!")
         }
+        require("./core/startscreen").headerDataReady(chalk,config.status,updatingSlash,false)
     }else{
-        console.log(chalk.red("STARTING IN ")+chalk.blue("SLASH MODE")+chalk.red("..."))
+        require("./core/startscreen").headerDataReady(chalk,config.status,updatingSlash,true)
         this.errorLog.log("debug","slashmode activated")
-        console.log("logs:\n================")
-        console.log("client logged in...")
-        console.log("loading files...")
         if (process.argv[3] == "enable"){
             console.log(chalk.green("switching to slashEnable.js"))
             require("./core/slashSystem/slashEnable")()
@@ -193,7 +167,7 @@ client.on('ready',async () => {
             console.log(chalk.green("switching to slashDisable.js"))
             require("./core/slashSystem/slashDisable")()
         }else{
-            console.log(chalk.red("[SLASH CMD MANAGER]: unknown slash mode!"))
+            console.log(chalk.bgRed("[SLASH CMD MANAGER]: unknown slash command action!"))
             process.exit(1)
         }
     }

language/portuguese.json

@@ -48,7 +48,7 @@
         "close":"Fechar Ticket",
         "delete":"Excluir Ticket",
         "reopen":"Reabrir Ticket",
-        "closeWithReason":"close with reason"
+        "closeWithReason":"fechado com motivo"
     },
     "messages":{
         "reopenTitle":"Reabriu este ticket!",
@@ -69,19 +69,20 @@
         "chooseCategory":"Escolha a categoria:",
         "gettingdeleted":"Ticket está sendo deletado...",
 
-        "none":"none",
+        "none":"vazio",
-        "reason":"reason",
+        "reason":"motivo",
 
-        "deletedby":"deleted by",
+        "deletedby":"deletado por",
-        "closedby":"closed by",
+        "closedby":"fechado por",
-        "modalreason":"What is the reason for closing this ticket?",
+        "modalreason":"Qual o motivo de fechar o ticket?",
-        "chooseATicket": "Choose a ticket"
+
+        "chooseATicket": "Fechar Ticket"
     },
     "transcripts":{
-        "title":"Transcript",
+        "title":"Transcrever",
-        "processed":"This transcript is being processed",
+        "processed":"A Transcrição está em andamento",
-        "wait":"Please wait!",
+        "wait":"Por favor espere!",
-        "estimated":"Estimated time",
+        "estimated":"Tempo estimado",
-        "available":"The transcript is available here"
+        "available":"A Transcrição está disponível aqui"
     }
-}
+}

language/russian.json

@@ -0,0 +1,87 @@
+{
+    "errors":{
+        "missingArgsTitle":"Неверные аргументы!",
+        "missingArgsDescription":"Отсутствует аргумент",
+        "noPermsTitle":"Недостаточно прав!",
+        "noPermsDescription":"Вы должны иметь права `ADMINISTRATOR` или быть в списке разрешённых ролей!",
+        "noPermsDelete":"Только админы могут удалить тикет!",
+        "chooseFromListTitle":"Неверный ID",
+        "chooseFromListDescription":"Выберите один из id ниже:",
+        "boterror":"Ошибка бота!",
+        "notInTicketTitle":"Вы не в тикете!",
+        "notInTicketDescription":"Эта команда не работает вне тикетов!",
+        "ticketDoesntExist":"Этого тикета больше не существует!",
+        "roleDoesntExist":"Этой роли больше не существует!",
+        "anotherOption":"Эта опция не является тикетом, а представляет собой другой тип!",
+        "maxAmountTitle":"Максимальное количество достигнуто!",
+        "maxAmountDescription":"Вы достигли максимальное количество разрешённых тикетов!\nТеперь вы не можете создать ещё один!",
+        "somethingWentWrong":"**Что-то пошло не так!**\nПожайлуста, попробуйте в другой раз!"
+    },
+    "commands":{
+        "userAddedTitle":"Добавлено {0} в этот тикет!",
+        "userRemovedTitle":"Удалено {0} из этого тикета!",
+        "renameTitle":"Изменено имя на {0}!",
+        "closeTitle":"Закрыл этот тикет!",
+        "deleteTitle":"Удаляем этот тикет...",
+        "reopenTitle":"Открываем заново этот тикет!",
+        "claimTitle":"Этот тикет теперь взят {0}",
+        "unclaimTitle":"Этот тикет никем не взят!",
+        "changeTitle":"Изменён тип тикета на {0}!",
+
+        "ticketWarning":"embed ниже сообщения!",
+        "maxTicketWarning":"**Предупреждение:** _Вы можете создать только {0} тикет(а/ов) в этот раз!_"
+    },
+    "helpMenu":{
+        "title":"Доступные команды:",
+        "header1":"**Перейдите в {0}, чтобы создать тикет!**\n\n",
+        "header2":"**Выполните команду `/new` или `/ticket` для создания тикета!**\n\n",
+
+        "msgCmd":"Создать embed с кнопками. (только админам)",
+        "renameCmd":"Переименовать тикет. (без пробелов)",
+        "closeCmd":"Закрыть тикет.",
+        "deleteCmd":"Удалить тикет.",
+        "addCmd":"Добавить пользователя в тикет.",
+        "removeCmd":"Удалить пользователя из тикета.",
+        "reopenCmd":"Открыть заново тикет после того, как он был закрыт."
+    },
+    "buttons":{
+        "close":"Закрыть тикет",
+        "delete":"Удалить тикет",
+        "reopen":"Открыть заново тикет",
+        "closeWithReason":"закрыть с причиной"
+    },
+    "messages":{
+        "reopenTitle":"Открыл заново этот тикет!",
+        "reopenDescription":"Не стесняйтесь обращаться снова!",
+        "closedTitle":"Закрыл этот тикет!",
+        "closedDescription":"Только админы теперь могут писать в этом тикете!\n\n*Нажмите на кнопку ниже, чтобы удалить или заново окрыть тикет!*",
+        "createdTitle":"Тикет создан!",
+        "createdDescription":"Ваш тикет создан, вы можете обнаружить его по пингу!",
+
+        "newTicketDmTitle":"Новый тикет!",
+        "closedTicketDmTitle":"Тикет закрыт!",
+        "deletedTicketDmTitle":"Тикет удалён!",
+        "closedTicketDmDescription":"Ваш тикет закрыт!",
+        "deletedTicketDmDescription":"Ваш тикет удалён!",
+        "reopenTicketDmTitle":"Тикет открыт заново!",
+        "reopenTicketDmDescription":"Ваш тикет открыт заново!",
+
+        "chooseCategory":"выберите категорию:",
+        "gettingdeleted":"Тикет будет удалён...",
+
+        "none":"отсутствует",
+        "reason":"причина",
+
+        "deletedby":"удалён",
+        "closedby":"закрыт",
+        "modalreason":"Какая причина закрытия этого тикета?",
+        "chooseATicket": "Выберите тикет"
+    },
+    "transcripts":{
+        "title":"Транскрипт",
+        "processed":"This transcript is being processed",
+        "wait":"Пожайлуста подождите!",
+        "estimated":"Оценочное время",
+        "available":"Транскрипт здесь доступен"
+    }
+}

language/slashcmds/slash.json

@@ -9,6 +9,7 @@
         "fr":"french",
         "es-ES":"spanish",
         "it":"italian",
+        "ru":"russian",
 
         "MISSING":"arabic,portuguese",
         "NOTAVAILABLE":"arabic,portuguese,czech"
@@ -23,7 +24,8 @@
             "cs":"A list of the available commands",
             "fr":"Une liste des commandes.",
             "es-ES":"Una lista de los comandos disponibles.",
-            "it":"Una lista di tutti i comandi disponibili."
+            "it":"Una lista di tutti i comandi disponibili.",
+            "ru":"Список доступных команд"
         },
         "message":{
             "en-GB":"Spawn an embed with buttons.",
@@ -34,7 +36,8 @@
             "cs":"Spawn an embed with buttons.",
             "fr":"Créer un embed avec des boutons.",
             "es-ES":"Genera un embed con botones.",
-            "it":"Genera un embed con un pulsante."
+            "it":"Genera un embed con un pulsante.",
+            "ru":"Создать embed с кнопками"
         },
         "close":{
             "en-GB":"Close a ticket.",
@@ -45,7 +48,8 @@
             "cs":"Close a ticket.",
             "fr":"Fermer un ticket.",
             "es-ES":"Cierra un ticket.",
-            "it":"Chiudi un ticket."
+            "it":"Chiudi un ticket.",
+            "ru":"Закрыть тикет"
         },
         "delete":{
             "en-GB":"Delete a ticket.",
@@ -56,7 +60,8 @@
             "cs":"Delete a ticket.",
             "fr":"Supprimer un ticket.",
             "es-ES":"Elimina un ticket.",
-            "it":"Elimina un ticket."
+            "it":"Elimina un ticket.",
+            "ru":"Удалить тикет"
         },
         "reopen":{
             "en-GB":"Re-Open a ticket.",
@@ -67,7 +72,8 @@
             "cs":"Re-Open a ticket.",
             "fr":"Re-ouvrir un ticket.",
             "es-ES":"Re-abre un ticket.",
-            "it":"Ri-Apri un ticket."
+            "it":"Ri-Apri un ticket.",
+            "ru":"Открыть заново тикет"
         },
         "add":{
             "en-GB":"Add another user to a ticket.",
@@ -78,7 +84,8 @@
             "cs":"Add another user to a ticket.",
             "fr":"Ajouter un utilisateur au ticket.",
             "es-ES":"Agrega otro usuario al ticket.",
-            "it":"Aggiungi un membro al ticket"
+            "it":"Aggiungi un membro al ticket",
+            "ru":"Добавить другого пользователя в тикет"
         },
         "remove":{
             "en-GB":"Remove a user from a ticket.",
@@ -89,7 +96,8 @@
             "cs":"Remove a user from a ticket.",
             "fr":"Enlever quelqu’un du ticket.",
             "es-ES":"Elimina otro usuario del ticket.",
-            "it":"Rimuovi un membro dal ticket"
+            "it":"Rimuovi un membro dal ticket",
+            "ru":"Удалить пользователя из тикета"
         },
         "newticket":{
             "en-GB":"Create a ticket",
@@ -100,7 +108,8 @@
             "cs":"Create a ticket",
             "fr":"Créer un ticket",
             "es-ES":"Crear un ticket.",
-            "it":"Crea un ticket"
+            "it":"Crea un ticket",
+            "ru":"Создать тикет"
         },
         "rename":{
             "en-GB":"Rename a ticket channel.",
@@ -111,7 +120,8 @@
             "cs":"Rename a ticket channel",
             "fr":"Renommer un ticket.",
             "es-ES":"Renombrar un canal de ticket.",
-            "it":"Rinomina il canale di un ticket."
+            "it":"Rinomina il canale di un ticket.",
+            "ru":"Переименовать канал тикета"
         },
         "claim":{
             "en-GB":"Claim a ticket.",
@@ -122,7 +132,8 @@
             "cs":"  ",
             "fr":"  ",
             "es-ES":"  ",
-            "it":"  "
+            "it":"  ",
+            "ru":"Взять тикет"
         },
         "unclaim":{
             "en-GB":"Un-claim a ticket.",
@@ -133,7 +144,8 @@
             "cs":"  ",
             "fr":"  ",
             "es-ES":"  ",
-            "it":"  "
+            "it":"  ",
+            "ru":"Снять тикет"
         },
         "category":{
             "en-GB":"Change ticket type.",
@@ -144,7 +156,8 @@
             "cs":"  ",
             "fr":"  ",
             "es-ES":"  ",
-            "it":"  "
+            "it":"  ",
+            "ru":"Изменить тип тикета"
         }
     }
 }

package.json

@@ -1,6 +1,6 @@
 {
   "name": "open-ticket",
-  "version": "3.2.1",
+  "version": "3.2.2",
   "description": "This is an open-source discord ticket bot, you can configure it and it comes with cool features like a transcript.",
   "main": "index.js",
   "scripts": {