Open Ticket v3.4.4

v3.4.4
2023-11-09 20:37:10 +01:00 · 2023-11-09 20:36:21 +01:00 · 2023-08-30 17:23:21 +02:00 · 2023-08-30 17:22:26 +02:00 · 2023-08-11 11:23:50 +02:00 · 2023-08-11 11:22:25 +02:00
91 changed files with 3838 additions and 1279 deletions
@@ -0,0 +1,42 @@
+# Contributing
+## Translation
+### Step 1: checking
+1. [Check if the language isn't already in open ticket!](/language/)
+2. Check if the current translation is up-to-date!
+3. Can you edit/write JSON?
+
+If there is translation missing & you can write json, then go to the next step!
+
+### Step 2: translating
+**RULES:**
+- Always upload to the [__`dev` branch!__](https://github.com/DJj123dj/open-ticket/tree/dev)
+- Don't change anything else, except the translation you are adding!
+- Translations are checked before uploading, so don't write things that aren't specified in the json file
+- Always start translating from `english.json` or `custom.json`! Never from another language.
+
+If you translate, you need to change 2 files! The first one is required, the other one is optional & will be added by us if you don't do it!
+1. add `yourlanguage.json` to the `/language/` directory
+2. (OPTIONAL) add your discord name & tag in the translator table in `README.md`
+
+### Step 3: waiting
+Translations will always be added in the **next version** of Open Ticket! They will never be added to the `main` branch directly without anything else! This means that it can take some time before your translation is in the official version!
+
+## Writing plugins
+We are going to create an official repository for plugins soon!
+But don't worry! You can already write some plugins!
+
+**RULES:**
+- Always specify the versions that the plugin is compatible with!
+- If extra npm dependencies are needed, then they also need to be specified!
+- If there are errors while you write a plugin/edit the code in some way. Then we can't help you with fixing the bug. We only fix bugs that are part of an unedited version of Open Ticket!
+
+## Other versions of contributing
+If you want to contribute in another way, feel free to join [our discord server](https://discord.dj-dj.be) & talk about how you are going to do it. We will always help you!
+
+<br>
+CONTRIBUTING GUIDELINES - Last updated: 23/3/2023<br>
+© DJdj Development<br><br>
+Website: https://www.dj-dj.be <br>
+Discord: https://discord.dj-dj.be <br>
+Email: support@dj-dj.be <br>
+Open Ticket website: https://openticket.dj-dj.be
@@ -1,9 +1,9 @@
 ---
 name: Bug report
-about: Create a report to help us improve Open Ticket
+about: Report bugs to help us improve open ticket!
 title: "[BUG] your bug"
 labels: bug
-assignees: ''
+assignees: DJj123dj

 ---

@@ -1,9 +1,9 @@
 ---
 name: Plugin
-about: Show your open ticket plugins here!
+about: Show your plugin to the developers from open ticket!
 title: "[PLUGIN] your plugin"
 labels: plugin
-assignees: ''
+assignees: DJj123dj

 ---

@@ -0,0 +1,41 @@
+# Security Policy
+
+## Supported Versions
+
+Support for Open Ticket is only available for the versions specified below!
+
+✅ Supported
+🟧 Partially Supported
+❌ Not Supported
+
+| Version   | Supported         |
+|-----------|-------------------|
+| 3.4.4     | ✅                |
+| 3.4.2     | ✅                |
+| 3.4.1     | 🟧                |
+| < 3.4.1   | ❌                |
+
+## Reporting a Vulnerability
+
+You can report Vulnerabilities, errors & bugs in the following ways:
+
+- Creating an issue on github
+- Creating a ticket in our discord server
+- Reporting the bug in DM on discord (DJj123dj#1706)
+- Emailing support@dj-dj.be
+
+If your report an error, be clear about what is going on. 
+Specify the version & language of the bot together with when the error happend. (for example: when I click the close button)
+Send screenshots from the error if possible, and send openticketdebug.txt (or a screenshot of it) to us. 
+Don't just report the error and never reply again! It can be possible that we need you for more information!
+
+## Contributing
+Visit [Contributing.md](/.github/CONTRIBUTING.md) for rules about translating & adding features!
+
+<br>
+SECURITY POLICY - Last updated: 9/11/2023<br>
+© DJdj Development<br><br>
+Website: https://www.dj-dj.be <br>
+Discord: https://discord.dj-dj.be <br>
+Email: support@dj-dj.be <br>
+Open Ticket website: https://openticket.dj-dj.be
@@ -1,11 +1,11 @@
 node_modules/
 package-lock.json
-devConfig.json
-devConfig1.json
-devConfig2.json
-devConfig3.json
-devConfig4.json
-devConfig5.json
+devconfig.json
+devconfig1.json
+devconfig2.json
+devconfig3.json
+devconfig4.json
+devconfig5.json
 .DS_Store
 openticketdebug.txt
 developerChangelog.md
@@ -17,4 +17,6 @@ storage/.DS_Store
 .vscode/
 livestatus.json
 test.js
-devtsconfig.json
+devtsconfig.json
+plugins/*
+!plugins/example.plugin.js
@@ -1,3 +0,0 @@
-# comming soon
-For now on, you can create a ticket in our server:
-https://discord.dj-dj.be
@@ -1,19 +1,24 @@
+# Coming Soon: OPEN TICKET v4.0 🎉
+Open Ticket v4 is open ticket, but writting from the ground up! For the first time ever!
+There will be a massive improvement with the API that allows for plugins 30 times more advanced than the current ones! It will also be more stable and faster!
+
+It is expected to have a public beta release somewhere around 30 September!
+<hr>
+
 <img src="https://www.dj-dj.be/wp-content/uploads/2023/02/open-ticket-cropped.png" alt="Open Ticket" width="600px">

-[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-3.2.1-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v3.2.1)  [![discord.js](https://img.shields.io/badge/discord.js-v14-CB3837.svg?style=flat-square&logo=npm)]()  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) [![stars](https://img.shields.io/github/stars/djj123dj/open-ticket?color=yellow&label=stars&logo=github&style=flat-square)](https://docs.openticket.dj-dj.be)
+[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-3.4.4-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v3.4.4)  [![discord.js](https://img.shields.io/badge/discord.js-v14-CB3837.svg?style=flat-square&logo=npm)]()  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) [![stars](https://img.shields.io/github/stars/djj123dj/open-ticket?color=yellow&label=stars&logo=github&style=flat-square)](https://docs.openticket.dj-dj.be)

 ### Open Ticket
-Open Ticket is of the most customisable discord ticket bots of all time!
-You have more than +100 options to customise in the config! This includes html transcripts, unlimited tickets, custom embeds & more!
-We also have a great support service, we can solve every question you have about open ticket! We even provide free 24/7 hosting if you want!
+Open Ticket is the most customisable discord ticket bot that you will ever find! There are more than 150 options to customise in the config! This includes html transcripts, unlimited amount of tickets, custom embeds & more! Did you know that even the html transcripts are highly customisable? Don't wait and check it out! If you're having trouble setting the bot up, feel free to join our support server and we will help you further!

 Take a look at all the features and discover the possibilities!
 ### [Documentation](https://docs.openticket.dj-dj.be/quick-start)

 ## Features
- **🎉 NEW! html transcripts!**
+- **🎉 NEW! html transcripts V2!**
 - 🔒 close, ❌ delete & ✅ re-open tickets
- 🇬🇧 translation in 11 different languages
+- 🇬🇧 translation in 19 different languages
 - 📄 very advanced customisation
 - 🆗 buttons or 🔽 dropdowns!
 - 🆒 plugins
@@ -33,31 +38,40 @@ Take a look at all the features and discover the possibilities!
 </details>

 ## preview
-Images coming soon
+Images coming soon<br>
+You can already see some images at our [documentation!](https://docs.openticket.dj-dj.be)


 ## credits
 DJdj Development Team
-|Main Developer|Developer|Support Team|Designer|
-|--------------|---------|-----------|---------|
-|DJj123dj      |Sanke    |DJ-Lite    |vuur_draak|
+|Main Developer|Developer   |Support Team|Designer|
+|--------------|------------|-----------|---------|
+|djj123dj      |sankedev    |DJ-Lite    |vuur_draak|

 Translators
 |Language      |Translator               |
 |--------------|-------------------------|
-|Dutch         |DJj123dj#1706            |
-|Romanian      |Sanke#6086               |
-|French        |Sanke#6086               |
-|Spanish       |Redactado#1673 & josuens14#5267|
-|German        |david.#8276              |
-|Italian       |Maurizio#0268            |
+|Dutch         |djj123dj                 |
+|Romanian      |sankedev                 |
+|French        |sankedev                 |
+|Spanish       |redactado & josuens      |
+|German        |david.3                  |
+|Italian       |maurizio26               |
 |Czech         |t0miiis#3022             |
-|Arabic        |ChilledBroke#9986 & M4#5882|
-|Danish        |the_gamer#5095           |
-|Portuguese    |*unknown*                |
+|Arabic        |Sarcastic#9318           |
+|Danish        |.the_gamer               |
+|Portuguese    |quiradon                 |
+|Russian       |apexo                    |
+|Turkish       |Hydra#0009               |
+|Polish        |mkevas                   |
+|Slovenian     |n1kkec                   |
+|Thai          |modshd                   |
+|Norwegian     |noonenook                |
+|Greek         |stefanos#5739            |
+|Ukrainian     |anderskiy                |

 ## links
-current version: _v3.2.1_
+current version: _v3.4.4_
 </br>changelog: [click here](https://docs.openticket.dj-dj.be/other/changelog)
 </br>documentation: [click here](https://docs.openticket.dj-dj.be/quick-start)

@@ -23,28 +23,24 @@ module.exports = () => {
            return
        }

-        msg.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value

-            msg.channel.permissionOverwrites.create(user.id, { ViewChannel:true, AddReactions:true,AttachFiles:true, EmbedLinks:true, SendMessages:true})
-            msg.channel.send({embeds:[bot.embeds.commands.addEmbed(user,msg.author)]})
+        msg.channel.permissionOverwrites.create(user.id, { ViewChannel:true, AddReactions:true,AttachFiles:true, EmbedLinks:true, SendMessages:true})
+        msg.channel.send({embeds:[bot.embeds.commands.addEmbed(user,msg.author)]})

-            var loguser = msg.mentions.users.first()
-            log("command","someone used the 'add' command",[{key:"user",value:msg.author.tag}])
-            log("system","user added to ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"added_user",value:loguser.tag}])
+        var loguser = msg.mentions.users.first()
+        log("command","someone used the 'add' command",[{key:"user",value:msg.author.username}])
+        log("system","user added to ticket",[{key:"user",value:msg.author.username},{key:"ticket",value:msg.channel.name},{key:"added_user",value:loguser.username}])

-            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+        const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+        APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})

-            APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
-        })
-        
+        APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
    })

-    if (!DISABLE.commands.slash.add) client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.add) client.on("interactionCreate",async (interaction) => {
        if (!interaction.isChatInputCommand()) return
        if (interaction.commandName != "add") return
        const user = interaction.options.getUser("user")
@@ -55,25 +51,22 @@ module.exports = () => {
            return
        }

-        interaction.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        await interaction.deferReply()

-            interaction.channel.permissionOverwrites.create(user.id, { ViewChannel:true, AddReactions:true,AttachFiles:true, EmbedLinks:true, SendMessages:true})
-            interaction.reply({embeds:[bot.embeds.commands.addEmbed(user,interaction.user)]})
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value

-            var loguser = user
-            log("command","someone used the 'add' command",[{key:"user",value:interaction.user.tag}])
-            log("system","user added to ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"added_user",value:loguser.tag}])
+        interaction.channel.permissionOverwrites.create(user.id, { ViewChannel:true, AddReactions:true,AttachFiles:true, EmbedLinks:true, SendMessages:true})
+        interaction.editReply({embeds:[bot.embeds.commands.addEmbed(user,interaction.user)]})

-            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
-            APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
-            
-        })
+        var loguser = user
+        log("command","someone used the 'add' command",[{key:"user",value:interaction.user.username}])
+        log("system","user added to ticket",[{key:"user",value:interaction.user.username},{key:"ticket",value:interaction.channel.name},{key:"added_user",value:loguser.username}])

+        const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+        APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+        APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
       
    })
 }
@@ -12,8 +12,9 @@ const DISABLE = require("../core/api/api.json").disable
 module.exports = () => {
    bot.errorLog.log("debug","COMMANDS: loaded change.js")

-    if (!DISABLE.commands.text.change) client.on("messageCreate",msg => {
+    if (!DISABLE.commands.text.change) client.on("messageCreate", async msg => {
        if (!msg.content.startsWith(config.prefix+"change")) return
+        if (!msg.channel.isTextBased()) return

        if (!msg.guild) return
        if (!permsChecker.command(msg.author.id,msg.guild.id)){
@@ -21,44 +22,58 @@ module.exports = () => {
            return
        }

-        msg.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
            
-            var newtype = msg.content.split(config.prefix+"change")[1].substring(1)
-            if (!newtype) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<type>`:\n`"+config.prefix+"change <type>`")]})
-
-            const newTicket = require("../core/utils/configParser").getTicketById(newtype)
-            const list = []
-            config.options.forEach((o) => list.push(o.id))
-            if (!newTicket) return bot.errorLog.invalidIdChooseFromList(list)
-
-            /**@type {String} */
-            var chName = msg.channel.name
-            const splitted = chName.split("-")
-            const prefix = splitted.shift()
-            const name = (splitted.length > 0) ? splitted.join("-") : prefix
-            
-            if (newTicket.category){
-                const parent = msg.guild.channels.cache.forEach((ch) => (ch.type == discord.ChannelType.GuildCategory) && ch.id == newTicket.category)
-                if (parent) msg.channel.setParent(parent)
-            }
-            msg.channel.setName(newTicket.channelprefix+name)
-            msg.channel.send({embeds:[bot.embeds.commands.changeEmbed(msg.author,newtype)]})
-
-            log("command","someone used the 'change' command",[{key:"user",value:msg.author.tag}])
-            log("system","ticket type changed",[{key:"user",value:msg.author.tag},{key:"ticket",value:name},{key:"newtype",value:newtype}])
-            APIEvents.onCommand("change",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        const list = []
+        config.options.forEach((o) => {
+            if (o.type == "ticket") list.push(o.id)
        })
+
+        var newtype = msg.content.split(config.prefix+"change")[1].substring(1)
+        if (!newtype) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(list,l.errors.missingArgsDescription+" `<type>`:\n`"+config.prefix+"change <type>`")]})
+
+        const newTicket = require("../core/utils/configParser").getTicketById(newtype,true)
+        if (!newTicket) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(list,l.errors.missingArgsDescription+" `<type>`:\n`"+config.prefix+"change <type>`")]})
+
+        /**@type {discord.PermissionOverwriteManager} */
+        const prePermsManager = msg.channel.permissionOverwrites
+        const prePerms = prePermsManager.cache
        
-        
+        /**@type {String} */
+        var chName = msg.channel.name
+        const splitted = chName.split("-")
+        const prefix = splitted.shift()
+        const name = (splitted.length > 0) ? splitted.join("-") : prefix
+
+        if (newTicket.category){
+            const parent = await msg.guild.channels.fetch(newTicket.category,{cache:true})
+            if (parent && parent.type == discord.ChannelType.GuildCategory) msg.channel.setParent(parent)
+        }
+
+        prePermsManager.set(prePerms)
+        msg.channel.setName(newTicket.channelprefix+name).catch(() => {
+            msg.channel.send({embeds:[bot.errorLog.failedRenameChannel]})
+        })
+
+        hiddendata.find((value,index) => {
+            if (value.key == "type"){
+                hiddendata[index] = {key:"type",value:newtype}
+            }
+        })
+
+        msg.channel.send({embeds:[bot.embeds.commands.changeEmbed(msg.author,newtype)]})
+
+        log("command","someone used the 'change' command",[{key:"user",value:msg.author.username}])
+        log("system","ticket type changed",[{key:"user",value:msg.author.username},{key:"ticket",value:name},{key:"newtype",value:newtype}])
+        APIEvents.onCommand("change",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
    })

-    if (!DISABLE.commands.slash.change) client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.change) client.on("interactionCreate",async (interaction) => {
        if (!interaction.isChatInputCommand()) return
        if (interaction.commandName != "change") return
+        if (!interaction.channel.isTextBased()) return

        if (!interaction.guild) return
        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
@@ -66,38 +81,51 @@ module.exports = () => {
            return
        }

-        //interaction.deferReply()
-        interaction.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        await interaction.deferReply()
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
            
-            var newtype = interaction.options.getString("type",true)
-            if (!newtype) return interaction.reply({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<type>`:\n`"+config.prefix+"change <type>`")]})
-
-            const newTicket = require("../core/utils/configParser").getTicketById(newtype,true)
-            const list = []
-            config.options.forEach((o) => list.push(o.id))
-            if (!newTicket) return bot.errorLog.invalidIdChooseFromList(list)
-
-            /**@type {String} */
-            var chName = interaction.channel.name
-            const splitted = chName.split("-")
-            const prefix = splitted.shift()
-            const name = (splitted.length > 0) ? splitted.join("-") : prefix
-
-            if (newTicket.category){
-                const parent = interaction.guild.channels.cache.forEach((ch) => (ch.type == discord.ChannelType.GuildCategory) && ch.id == newTicket.category)
-                if (parent) interaction.channel.setParent(parent)
-            }
-
-            interaction.channel.setName(newTicket.channelprefix+name)
-            interaction.reply({embeds:[bot.embeds.commands.changeEmbed(interaction.user,newtype)]})
-
-            log("command","someone used the 'change' command",[{key:"user",value:interaction.user.tag}])
-            log("system","ticket type changed",[{key:"user",value:interaction.user.tag},{key:"ticket",value:name},{key:"newtype",value:newtype}])
-            APIEvents.onCommand("change",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+        const list = []
+        config.options.forEach((o) => {
+            if (o.type == "ticket") list.push(o.id)
        })
+
+        var newtype = interaction.options.getString("type",true)
+        const newTicket = require("../core/utils/configParser").getTicketById(newtype,true)
+        
+        if (!newTicket) return interaction.editReply({embeds:[bot.errorLog.invalidIdChooseFromList(list,l.errors.missingArgsDescription+" `<type>`:\n`"+config.prefix+"change <type>`")]})
+
+        /**@type {discord.PermissionOverwriteManager} */
+        const prePermsManager = interaction.channel.permissionOverwrites
+        const prePerms = prePermsManager.cache
+        
+        /**@type {String} */
+        var chName = interaction.channel.name
+        const splitted = chName.split("-")
+        const prefix = splitted.shift()
+        const name = (splitted.length > 0) ? splitted.join("-") : prefix
+
+        if (newTicket.category){
+            const parent = await interaction.guild.channels.fetch(newTicket.category,{cache:true})
+            if (parent && parent.type == discord.ChannelType.GuildCategory) interaction.channel.setParent(parent)
+        }
+
+        prePermsManager.set(prePerms)
+        interaction.channel.setName(newTicket.channelprefix+name).catch(() => {
+            interaction.channel.send({embeds:[bot.errorLog.failedRenameChannel]})
+        })
+
+        hiddendata.find((value,index) => {
+            if (value.key == "type"){
+                hiddendata[index] = {key:"type",value:newtype}
+            }
+        })
+        
+        interaction.editReply({embeds:[bot.embeds.commands.changeEmbed(interaction.user,newtype)]})
+
+        log("command","someone used the 'change' command",[{key:"user",value:interaction.user.username}])
+        log("system","ticket type changed",[{key:"user",value:interaction.user.username},{key:"ticket",value:name},{key:"newtype",value:newtype}])
+        APIEvents.onCommand("change",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
    })
 }
@@ -5,6 +5,8 @@ const config = bot.config
 const log = bot.errorLog.log
 const l = bot.language
 const permsChecker = require("../core/utils/permisssionChecker")
+const embed = discord.EmbedBuilder
+const storage = bot.storage

 const APIEvents = require("../core/api/modules/events")
 const DISABLE = require("../core/api/api.json").disable
@@ -12,7 +14,7 @@ const DISABLE = require("../core/api/api.json").disable
 module.exports = () => {
    bot.errorLog.log("debug","COMMANDS: loaded claim.js")
    
-    if (!DISABLE.commands.text.claim) client.on("messageCreate",msg => {
+    if (!DISABLE.commands.text.claim) client.on("messageCreate", async msg => {
        if (!msg.content.startsWith(config.prefix+"claim")) return
        var user = msg.mentions.users.first()
        
@@ -24,28 +26,39 @@ module.exports = () => {
            return
        }

-        msg.channel.messages.fetchPinned().then(msglist => {
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        hiddendata.push({key:"claimedby",value:claimingUser.id})
+        bot.hiddenData.writeHiddenData(msg.channel.id,hiddendata)
+        storage.set("claimData",msg.channel.id,claimingUser.id)
+        
+        await msg.channel.messages.fetchPinned().then(msglist => {
            var firstmsg = msglist.last()
            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
-
            
-            //msg.channel.send({embeds:[bot.embeds.commands.claimEmbed(claimingUser,msg.author)]})
-            msg.channel.send({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
+            const newEmbed = new embed(firstmsg.embeds[0].data)
+                .setFooter({text:"claimed by: "+msg.author.username,iconURL:msg.author.displayAvatarURL()})

-            var loguser = claimingUser
-            log("command","someone used the 'claim' command",[{key:"user",value:msg.author.tag}])
-            log("system","user claimed to ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"claimed_user",value:claimingUser.tag}])
-
-            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            //APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
-            //APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim],embeds:[newEmbed]})
+            }else{
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim],embeds:[newEmbed]})
+            }
        })
-        
+
+        msg.channel.send({embeds:[bot.embeds.commands.claimEmbed(claimingUser,msg.author)]})
+
+        log("command","someone used the 'claim' command",[{key:"user",value:msg.author.username}])
+        log("system","user claimed to ticket",[{key:"user",value:msg.author.username},{key:"ticket",value:msg.channel.name},{key:"claimed_user",value:claimingUser.username}])
+
+        const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+        APIEvents.onTicketClaim(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+        APIEvents.onCommand("claim",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
    })

-    if (!DISABLE.commands.slash.claim) client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.claim) client.on("interactionCreate",async (interaction) => {
        if (!interaction.isChatInputCommand()) return
        if (interaction.commandName != "claim") return
        const user = interaction.options.getUser("user",false) ? interaction.options.getUser("user",true) : interaction.user
@@ -53,28 +66,40 @@ module.exports = () => {
        if (!interaction.guild) return
        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
            permsChecker.sendUserNoPerms(interaction.user)
-            return
+            return interaction.reply({content:":x: "+l.errors.noPermsTitle,ephemeral:true})
        }

-        interaction.channel.messages.fetchPinned().then(msglist => {
+        await interaction.deferReply()
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        hiddendata.push({key:"claimedby",value:user.id})
+        bot.hiddenData.writeHiddenData(interaction.channel.id,hiddendata)
+        storage.set("claimData",interaction.channel.id,user.id)
+        
+        await interaction.channel.messages.fetchPinned().then(msglist => {
            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
-
-            //interaction.reply({embeds:[bot.embeds.commands.claimEmbed(user,interaction.user)]})
-            interaction.reply({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
-
-            var loguser = user
-            log("command","someone used the 'claim' command",[{key:"user",value:interaction.user.tag}])
-            log("system","user claimed to ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"claimed_user",value:loguser.tag}])
-
-            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            //APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
-            //APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
            
+            const newEmbed = new embed(firstmsg.embeds[0].data)
+                .setFooter({text:"claimed by: "+user.username,iconURL:user.displayAvatarURL()})
+
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim],embeds:[newEmbed]})
+            }else{
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim],embeds:[newEmbed]})
+            }
        })

-       
+        interaction.editReply({embeds:[bot.embeds.commands.claimEmbed(user,interaction.user)]})
+
+        log("command","someone used the 'claim' command",[{key:"user",value:interaction.user.username}])
+        log("system","user claimed to ticket",[{key:"user",value:interaction.user.username},{key:"ticket",value:interaction.channel.name},{key:"claimed_user",value:user.username}])
+
+        const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+        APIEvents.onTicketClaim(interaction.user,user,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+        APIEvents.onCommand("claim",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
    })
 }
@@ -24,37 +24,32 @@ module.exports = () => {
        }
        const reason = tempreason

-        msg.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value

-            if (hiddendata.data.find(h => h.key == "pendingdelete")) return msg.channel.send({embeds:[bot.errorLog.warning("Warning!","You can't close a ticket while it's being deleted!")]})
+        if (hiddendata.find(h => h.key == "pendingdelete")) return msg.channel.send({embeds:[bot.errorLog.warning("Warning!","You can't close a ticket while it's being deleted!")]})

-            const descriptionReason = reason ? "**"+l.messages.reason+":** "+reason : false
-            msg.channel.send({embeds:[bot.embeds.commands.closeEmbed(msg.author,descriptionReason)],components:[bot.buttons.close.closeCommandRow]})
+        const descriptionReason = reason ? "**"+l.messages.reason+":** "+reason : false
+        msg.channel.send({embeds:[bot.embeds.commands.closeEmbed(msg.author,descriptionReason)],components:[bot.buttons.close.closeCommandRow]})

-            var name = msg.channel.name
-            var prefix = ""
-            const tickets = config.options
-            tickets.forEach((ticket) => {
-                if (name.startsWith(ticket.channelprefix)){
-                    prefix = ticket.channelprefix
-                }
-            })
-
-            require("../core/ticketActions/ticketCloser").NEWcloseTicket(msg.member,msg.channel,prefix,"close",reason,true)
-
-            log("command","someone used the 'close' command",[{key:"user",value:msg.author.tag}])
-            APIEvents.onCommand("close",true,msg.author,msg.channel,msg.guild,new Date())
-            
+        var name = msg.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
        })
-        
+
+        require("../core/ticketActions/ticketCloser").closeManager(msg.member,msg.channel,prefix,"close",reason,true)
+
+        log("command","someone used the 'close' command",[{key:"user",value:msg.author.username}])
+        APIEvents.onCommand("close",true,msg.author,msg.channel,msg.guild,new Date())
        
    })

-    if (!DISABLE.commands.slash.close) client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.close) client.on("interactionCreate",async(interaction) => {
        if (!interaction.isChatInputCommand()) return
        if (interaction.commandName != "close") return

@@ -62,31 +57,29 @@ module.exports = () => {

        const reason = interaction.options.getString("reason") ? interaction.options.getString("reason") : false

-       interaction.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        await interaction.deferReply()

-            if (hiddendata.data.find(h => h.key == "pendingdelete")) return interaction.reply({embeds:[bot.errorLog.warning("Warning!","You can't close a ticket while it's being deleted!")]})
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value

-            const descriptionReason = reason ? "**"+l.messages.reason+":** "+reason : false
-            interaction.reply({embeds:[bot.embeds.commands.closeEmbed(interaction.user,descriptionReason)],components:[bot.buttons.close.closeCommandRow]})
+        if (hiddendata.find(h => h.key == "pendingdelete")) return interaction.editReply({embeds:[bot.errorLog.warning("Warning!","You can't close a ticket while it's being deleted!")]})

-            var name = interaction.channel.name
-            var prefix = ""
-            const tickets = config.options
-            tickets.forEach((ticket) => {
-                if (name.startsWith(ticket.channelprefix)){
-                    prefix = ticket.channelprefix
-                }
-            })
+        const descriptionReason = reason ? "**"+l.messages.reason+":** "+reason : false
+        interaction.editReply({embeds:[bot.embeds.commands.closeEmbed(interaction.user,descriptionReason)],components:[bot.buttons.close.closeCommandRow]})

-            require("../core/ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close",false,true)
-
-            log("command","someone used the 'close' command",[{key:"user",value:interaction.user.tag}])
-            APIEvents.onCommand("close",true,interaction.user,interaction.channel,interaction.guild,new Date())
-            
+        var name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
        })
+
+        require("../core/ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"close",false,true)
+
+        log("command","someone used the 'close' command",[{key:"user",value:interaction.user.username}])
+        APIEvents.onCommand("close",true,interaction.user,interaction.channel,interaction.guild,new Date())
    })
 }
@@ -21,66 +21,58 @@ module.exports = () => {
            return
        }

-        msg.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value

-            msg.channel.send({embeds:[bot.embeds.commands.deleteEmbed(msg.author)]})
+        msg.channel.send({embeds:[bot.embeds.commands.deleteEmbed(msg.author)]})

-            var name = msg.channel.name
-            var prefix = ""
-            const tickets = config.options
-            tickets.forEach((ticket) => {
-                if (name.startsWith(ticket.channelprefix)){
-                    prefix = ticket.channelprefix
-                }
-            })
-
-            require("../core/ticketActions/ticketCloser").NEWcloseTicket(msg.member,msg.channel,prefix,"delete",false,true)
-
-            log("command","someone used the 'delete' command",[{key:"user",value:msg.author.tag}])
-            APIEvents.onCommand("delete",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        var name = msg.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
        })
-        
+
+        require("../core/ticketActions/ticketCloser").closeManager(msg.member,msg.channel,prefix,"delete",false,true)
+
+        log("command","someone used the 'delete' command",[{key:"user",value:msg.author.username}])
+        APIEvents.onCommand("delete",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
        
    })

-    if (!DISABLE.commands.slash.delete) client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.delete) client.on("interactionCreate",async (interaction) => {
        if (!interaction.isChatInputCommand()) return
        if (interaction.commandName != "delete") return

-        //interaction.deferReply()
-
        if (!interaction.guild) return
        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
            permsChecker.sendUserNoPerms(interaction.user)
            return interaction.reply({embeds:[bot.errorLog.noPermsDelete(interaction.user)]})
        }

-        interaction.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        await interaction.deferReply()

-            interaction.reply({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value

-            var name = interaction.channel.name
-            var prefix = ""
-            const tickets = config.options
-            tickets.forEach((ticket) => {
-                if (name.startsWith(ticket.channelprefix)){
-                    prefix = ticket.channelprefix
-                }
-            })
+        interaction.editReply({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})

-            require("../core/ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete",false,true)
-
-            log("command","someone used the 'delete' command",[{key:"user",value:interaction.user.tag}])
-            APIEvents.onCommand("delete",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
-            
+        var name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
        })
+
+        require("../core/ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"delete",false,true)
+
+        log("command","someone used the 'delete' command",[{key:"user",value:interaction.user.username}])
+        APIEvents.onCommand("delete",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
    })
 }
@@ -15,11 +15,14 @@ module.exports = () => {
    const prefix = config.system.showSlashcmdsInHelp ? "/" : config.prefix

    const helpEmbed = new discord.EmbedBuilder()
-        .setColor(config.main_color)
+        .setColor(config.color)
        .setTitle("❔ "+l.helpMenu.title)

-    const header = config.system.ticket_channel ? l.helpMenu.header1.replace("{0}","<#"+config.system.ticket_channel+">") : l.helpMenu.header2
-    helpEmbed.setDescription(header+"`"+prefix+msgName+" <id>` ➜ _"+l.helpMenu.msgCmd+"_\n\n`"+prefix+"rename <name>` ➜ _"+l.helpMenu.renameCmd+"_\n`"+prefix+"close` ➜ _"+l.helpMenu.closeCmd+"_\n`"+prefix+"delete` ➜ _"+l.helpMenu.deleteCmd+"_\n`"+prefix+"reopen` ➜ _"+l.helpMenu.reopenCmd+"_\n\n`"+prefix+"add <user>` ➜ _"+l.helpMenu.addCmd+"_\n`"+prefix+"remove <user>` ➜ _"+l.helpMenu.removeCmd+"_\n\n`"+prefix+"change <newtype>` ➜ _Change ticket type._")
+    const header = l.helpMenu.header2
+    helpEmbed.setDescription(header+"`"+prefix+msgName+" <id>` ➜ _"+l.helpMenu.msgCmd+"_\n\n`"+prefix+"rename <name>` ➜ _"+l.helpMenu.renameCmd+"_\n`"+prefix+"close [reason]` ➜ _"+l.helpMenu.closeCmd+"_\n`"+prefix+"delete` ➜ _"+l.helpMenu.deleteCmd+"_\n`"+prefix+"reopen` ➜ _"+l.helpMenu.reopenCmd+"_\n\n`"+prefix+"add <user>` ➜ _"+l.helpMenu.addCmd+"_\n`"+prefix+"remove <user>` ➜ _"+l.helpMenu.removeCmd+"_\n\n`"+prefix+"change <newtype>` ➜ _"+l.helpMenu.changeCmd+"_\n`"+prefix+"claim [user]` ➜ _"+l.helpMenu.claimCmd+"_\n`"+prefix+"unclaim` ➜ _"+l.helpMenu.unclaimCmd+"_")
+    helpEmbed.addFields([
+        {name:"Autoclose",value:l.helpMenu.autocloseCmd+"\n`"+prefix+"autoclose enable <inactive time>`\n`"+prefix+"autoclose disable`"}
+    ])

    var otherprefix = prefix.endsWith(" ") ? prefix.substring(0,prefix.length-1) : prefix

@@ -29,15 +32,15 @@ module.exports = () => {
        
        if (msg.content == config.prefix || msg.content == config.prefix+" " || msg.content == otherprefix){
            msg.channel.send({embeds:[helpEmbed]})
-            log("command","someone used the 'help' command",[{key:"user",value:msg.author.tag}])
+            log("command","someone used the 'help' command",[{key:"user",value:msg.author.username}])
            APIEvents.onCommand("help",true,msg.author,msg.channel,msg.guild,new Date())
            return
        }

        if (args[1]){
-            if (!args[1].startsWith("close") && !args[1].startsWith("delete") && !args[1].startsWith("remove") && !args[1].startsWith("add") && !args[1].startsWith("msg") && !args[1].startsWith("remove") && !args[1].startsWith("rename") && !args[1].startsWith("reopen")){
+            if (!args[1].startsWith("close") && !args[1].startsWith("delete") && !args[1].startsWith("remove") && !args[1].startsWith("add") && !args[1].startsWith("msg") && !args[1].startsWith("remove") && !args[1].startsWith("rename") && !args[1].startsWith("reopen")  && !args[1].startsWith("change") && !args[1].startsWith("claim") && !args[1].startsWith("unclaim")){
                msg.channel.send({embeds:[helpEmbed]})
-                log("command","someone used the 'help' command",[{key:"user",value:msg.author.tag}])
+                log("command","someone used the 'help' command",[{key:"user",value:msg.author.username}])
                APIEvents.onCommand("help",true,msg.author,msg.channel,msg.guild,new Date())
            }
        }
@@ -48,7 +51,7 @@ module.exports = () => {
        if (interaction.commandName != "help") return

        interaction.reply({embeds:[helpEmbed]})
-        log("command","someone used the 'help' command",[{key:"user",value:interaction.user.tag}])
+        log("command","someone used the 'help' command",[{key:"user",value:interaction.user.username}])
        APIEvents.onCommand("help",true,interaction.user,interaction.channel,interaction.guild,new Date())
    })
 }
@@ -23,25 +23,21 @@ module.exports = () => {
            return
        }

-        msg.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value

-            msg.channel.permissionOverwrites.delete(user.id)
-            msg.channel.send({embeds:[bot.embeds.commands.removeEmbed(user,msg.author)]})
+        msg.channel.permissionOverwrites.delete(user.id)
+        msg.channel.send({embeds:[bot.embeds.commands.removeEmbed(user,msg.author)]})

-            var loguser = msg.mentions.users.first()
-            
-            log("command","someone used the 'remove' command",[{key:"user",value:msg.author.tag}])
-            log("system","user removed from ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"removed_user",value:loguser.tag}])
-
-            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            APIEvents.onTicketRemove(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
-            APIEvents.onCommand("remove",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
-        })
+        var loguser = msg.mentions.users.first()
        
+        log("command","someone used the 'remove' command",[{key:"user",value:msg.author.username}])
+        log("system","user removed from ticket",[{key:"user",value:msg.author.username},{key:"ticket",value:msg.channel.name},{key:"removed_user",value:loguser.username}])
+
+        const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+        APIEvents.onTicketRemove(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+        APIEvents.onCommand("remove",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
    })

    if (!DISABLE.commands.slash.remove) client.on("interactionCreate",async (interaction) => {
@@ -55,23 +51,22 @@ module.exports = () => {
            return
        }

-        await interaction.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        await interaction.deferReply()

-            interaction.channel.permissionOverwrites.delete(user.id)
-            interaction.reply({embeds:[bot.embeds.commands.removeEmbed(user,interaction.user)]})
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value

-            var loguser = user
-            
-            log("command","someone used the 'remove' command",[{key:"user",value:interaction.user.tag}])
-            log("system","user removed from ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"removed_user",value:loguser.tag}])
+        interaction.channel.permissionOverwrites.delete(user.id)
+        interaction.editReply({embeds:[bot.embeds.commands.removeEmbed(user,interaction.user)]})

-            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            APIEvents.onTicketRemove(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
-            APIEvents.onCommand("remove",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
-        })
+        var loguser = user
+        
+        log("command","someone used the 'remove' command",[{key:"user",value:interaction.user.username}])
+        log("system","user removed from ticket",[{key:"user",value:interaction.user.username},{key:"ticket",value:interaction.channel.name},{key:"removed_user",value:loguser.username}])
+
+        const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+        APIEvents.onTicketRemove(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+        APIEvents.onCommand("remove",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
    })
 }
@@ -21,39 +21,33 @@ module.exports = () => {
            return
        }

-        msg.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
            
-            var newname = msg.content.split(config.prefix+"rename")[1].substring(1)
+        var newname = msg.content.split(config.prefix+"rename")[1].substring(1)

-            if (!newname) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<name>`:\n`"+config.prefix+"rename <name>`")]})
+        if (!newname) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<name>`:\n`"+config.prefix+"rename <name>`")]})

-            var name = msg.channel.name
-            var prefix = ""
-            const tickets = config.options
-            tickets.forEach((ticket) => {
-                if (name.startsWith(ticket.channelprefix)){
-                    prefix = ticket.channelprefix
-                }
-            })
-
-            if (!prefix) prefix = "noprefix-"
-
-            msg.channel.setName(prefix+newname)
-            msg.channel.send({embeds:[bot.embeds.commands.renameEmbed(msg.author,prefix+newname)]})
-
-            log("command","someone used the 'rename' command",[{key:"user",value:msg.author.tag}])
-            log("system","ticket renamed",[{key:"user",value:msg.author.tag},{key:"ticket",value:name},{key:"newname",value:newname}])
-            APIEvents.onCommand("rename",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        var name = msg.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
        })
-        
-        
+
+        if (!prefix) prefix = "noprefix-"
+        msg.channel.setName(prefix+newname)
+        msg.channel.send({embeds:[bot.embeds.commands.renameEmbed(msg.author,prefix+newname)]})
+
+        log("command","someone used the 'rename' command",[{key:"user",value:msg.author.username}])
+        log("system","ticket renamed",[{key:"user",value:msg.author.username},{key:"ticket",value:name},{key:"newname",value:newname}])
+        APIEvents.onCommand("rename",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
    })

-    if (!DISABLE.commands.slash.rename) client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.rename) client.on("interactionCreate",async (interaction) => {
        if (!interaction.isChatInputCommand()) return
        if (interaction.commandName != "rename") return

@@ -63,33 +57,30 @@ module.exports = () => {
            return
        }

-        //interaction.deferReply()
+        await interaction.deferReply()

-        interaction.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
            
-            var newname = interaction.options.getString("name")
-            var name = interaction.channel.name
-            var prefix = ""
-            const tickets = config.options
-            tickets.forEach((ticket) => {
-                if (name.startsWith(ticket.channelprefix)){
-                    prefix = ticket.channelprefix
-                }
-            })
-
-            if (!prefix) prefix = "noprefix-"
-
-            interaction.channel.setName(prefix+newname)
-            interaction.reply({embeds:[bot.embeds.commands.renameEmbed(interaction.user,prefix+newname)]})
-
-            log("command","someone used the 'rename' command",[{key:"user",value:interaction.user.tag}])
-            log("system","ticket renamed",[{key:"user",value:interaction.user.tag},{key:"ticket",value:name},{key:"newname",value:newname}])
-
-            APIEvents.onCommand("rename",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+        var newname = interaction.options.getString("name")
+        var name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
        })
+
+        if (!prefix) prefix = "noprefix-"
+
+        interaction.channel.setName(prefix+newname)
+        interaction.editReply({embeds:[bot.embeds.commands.renameEmbed(interaction.user,prefix+newname)]})
+
+        log("command","someone used the 'rename' command",[{key:"user",value:interaction.user.username}])
+        log("system","ticket renamed",[{key:"user",value:interaction.user.username},{key:"ticket",value:name},{key:"newname",value:newname}])
+
+        APIEvents.onCommand("rename",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
    })
 }
@@ -15,46 +15,37 @@ module.exports = () => {
    if (!DISABLE.commands.text.reopen) client.on("messageCreate",msg => {
        if (!msg.content.startsWith(config.prefix+"reopen")) return

-        msg.channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value

-            if (hiddendata.data.find(h => h.key == "pendingdelete")) return msg.channel.send({embeds:[bot.errorLog.warning("Warning!","You can't re-open a ticket while it's being deleted!")]})
+        if (hiddendata.find(h => h.key == "pendingdelete")) return msg.channel.send({embeds:[bot.errorLog.warning("Warning!","You can't re-open a ticket while it's being deleted!")]})

-            msg.channel.send({embeds:[bot.embeds.commands.reopenEmbed(msg.author)],components:[bot.buttons.close.openRowNormal]})
+        msg.channel.send({embeds:[bot.embeds.commands.reopenEmbed(msg.author)],components:[bot.buttons.close.openRowNormal]})

-            require("../core/ticketActions/ticketReopener").reopenTicket(msg.guild,msg.channel,msg.author)
-            
-            log("command","someone used the 'reopen' command",[{key:"user",value:msg.author.tag}])
-            APIEvents.onCommand("reopen",true,msg.author,msg.channel,msg.guild,new Date())
-        })
+        require("../core/ticketActions/ticketReopener").reopenTicket(msg.guild,msg.channel,msg.author)
        
+        log("command","someone used the 'reopen' command",[{key:"user",value:msg.author.username}])
+        APIEvents.onCommand("reopen",true,msg.author,msg.channel,msg.guild,new Date())
    })

    if (!DISABLE.commands.slash.reopen) client.on("interactionCreate",async (interaction) => {
        if (!interaction.isChatInputCommand()) return
        if (interaction.commandName != "reopen") return

-        //interaction.deferReply()
+        await interaction.deferReply()

-        interaction.channel.messages.fetchPinned().then(async msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value

-            if (hiddendata.data.find(h => h.key == "pendingdelete")) return interaction.reply({embeds:[bot.errorLog.warning("Warning!","You can't re-open a ticket while it's being deleted!")]})
+        if (hiddendata.find(h => h.key == "pendingdelete")) return interaction.editReply({embeds:[bot.errorLog.warning("Warning!","You can't re-open a ticket while it's being deleted!")]})

-            await interaction.reply({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})
+        await interaction.editReply({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})

-            require("../core/ticketActions/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user)
-            
-            log("command","someone used the 'reopen' command",[{key:"user",value:interaction.user.tag}])
-            APIEvents.onCommand("reopen",true,interaction.user,interaction.channel,interaction.guild,new Date())
-        })
-
-       
+        require("../core/ticketActions/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user)
+        
+        log("command","someone used the 'reopen' command",[{key:"user",value:interaction.user.username}])
+        APIEvents.onCommand("reopen",true,interaction.user,interaction.channel,interaction.guild,new Date())
    })
-}
+}
@@ -30,15 +30,15 @@ module.exports = () => {

            const id = msg.content.split(config.prefix+"msg")[1].substring(1) ? msg.content.split(config.prefix+"msg")[1].substring(1) : false

-            if (!id) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<id>`:\n`"+config.prefix+"msg <id>`")]})
-            if (!msgIds.includes(id)) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(msgIds)]})
+            if (!id) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(msgIds,l.errors.missingArgsDescription+" `<id>`:\n`"+config.prefix+"msg <id>`")]})
+            if (!msgIds.includes(id)) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(msgIds,l.errors.missingArgsDescription+" `<id>`:\n`"+config.prefix+"msg <id>`")]})


            const {embed,componentRows} = require("../core/utils/getEmbed").createEmbed(id)
            
            msg.channel.send({embeds:[embed],components:componentRows})
            
-            log("command","someone used the 'message' command",[{key:"user",value:msg.author.tag},{key:"id",value:id}])
+            log("command","someone used the 'message' command",[{key:"user",value:msg.author.username},{key:"id",value:id}])
            APIEvents.onCommand("message",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
        }
    })
@@ -62,7 +62,7 @@ module.exports = () => {
            interaction.reply({content:l.commands.ticketWarning})
            interaction.channel.send({embeds:[embed],components:componentRows})
            
-            log("command","someone used the 'message' command",[{key:"user",value:interaction.user.tag},{key:"id",value:id}])
+            log("command","someone used the 'message' command",[{key:"user",value:interaction.user.username},{key:"id",value:id}])

            APIEvents.onCommand("message",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
        
@@ -5,6 +5,8 @@ const config = bot.config
 const log = bot.errorLog.log
 const l = bot.language
 const permsChecker = require("../core/utils/permisssionChecker")
+const embed = discord.EmbedBuilder
+const storage = bot.storage

 const APIEvents = require("../core/api/modules/events")
 const DISABLE = require("../core/api/api.json").disable
@@ -21,57 +23,101 @@ module.exports = () => {
            return
        }

+        const unclaimuser = storage.get("claimData",msg.channel.id)
+        if (!unclaimuser || unclaimuser == "false") return msg.channel.send({embeds:[bot.errorLog.serverError("This ticket isn't claimed yet!")]})
+
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        hiddendata.push({key:"claimedby",value:"false"})
+        bot.hiddenData.writeHiddenData(msg.channel.id,hiddendata)
+        storage.set("claimData",msg.channel.id,"false")
+
        msg.channel.messages.fetchPinned().then(msglist => {
+            /**@type {discord.Message} */
            var firstmsg = msglist.last()
            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
-
            
-            //msg.channel.send({embeds:[bot.embeds.commands.unclaimEmbed(msg.author)]})
-            msg.channel.send({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
-
-            var loguser = msg.author
-            log("command","someone used the 'unclaim' command",[{key:"user",value:msg.author.tag}])
-            log("system","user unclaimed from ticket",[{key:"user",value:msg.author.tag},{key:"ticket",value:msg.channel.name},{key:"unclaimed_user",value:msg.author.tag}])
+            const newEmbed = new embed(firstmsg.embeds[0].data)

            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            //APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
-            //APIEvents.onCommand("add",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
-        })
-        
+            if (ticketData && ticketData.autoclose.enable){
+                const footerText = l.commands.autocloseTitle.replace("{0}",ticketData.autoclose.inactiveHours+"h")
+                newEmbed.setFooter({text:footerText})
+            }else{
+                newEmbed.setFooter(null)
+            }
+
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabled],embeds:[newEmbed]})
+            }else{
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal],embeds:[newEmbed]})
+            }
+
+            msg.channel.send({embeds:[bot.embeds.commands.unclaimEmbed(msg.author)]})
+
+            log("command","someone used the 'unclaim' command",[{key:"user",value:msg.author.username}])
+            log("system","user unclaimed from ticket",[{key:"user",value:msg.author.username},{key:"ticket",value:msg.channel.name},{key:"unclaimed_user",value:unclaimuser}])
+
+            
+            APIEvents.onTicketUnclaim(msg.author,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+            APIEvents.onCommand("unclaim",permsChecker.command(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
+        }) 
    })

-    if (!DISABLE.commands.slash.unclaim) client.on("interactionCreate",(interaction) => {
+    if (!DISABLE.commands.slash.unclaim) client.on("interactionCreate",async (interaction) => {
        if (!interaction.isChatInputCommand()) return
        if (interaction.commandName != "unclaim") return
-        const user = interaction.user

        if (!interaction.guild) return
        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
            permsChecker.sendUserNoPerms(interaction.user)
+            interaction.reply({content:":x: "+l.errors.noPermsTitle,ephemeral:true})
            return
        }

+        await interaction.deferReply()
+
+        const unclaimuser = storage.get("claimData",interaction.channel.id)
+        if (!unclaimuser || unclaimuser == "false") return interaction.editReply({embeds:[bot.errorLog.serverError("This ticket isn't claimed yet!")]})
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        hiddendata.push({key:"claimedby",value:"false"})
+        bot.hiddenData.writeHiddenData(interaction.channel.id,hiddendata)
+        storage.set("claimData",interaction.channel.id,"false")
+
        interaction.channel.messages.fetchPinned().then(msglist => {
+            /**@type {discord.Message} */
            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})

-            //interaction.reply({embeds:[bot.embeds.commands.unclaimEmbed(interaction.user)]})
-            interaction.reply({embeds:[bot.errorLog.warning("Coming soon!","This feature isn't ready yet!\nIt will become active in the next update!")]})
-
-            var loguser = user
-            log("command","someone used the 'unclaim' command",[{key:"user",value:interaction.user.tag}])
-            log("system","user unclaimed from ticket",[{key:"user",value:interaction.user.tag},{key:"ticket",value:interaction.channel.name},{key:"unclaimed_user",value:loguser.tag}])
+            const newEmbed = new embed(firstmsg.embeds[0].data)

            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
-            //APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
-            //APIEvents.onCommand("add",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
-            
-        })
+            if (ticketData && ticketData.autoclose.enable){
+                const footerText = l.commands.autocloseTitle.replace("{0}",ticketData.autoclose.inactiveHours+"h")
+                newEmbed.setFooter({text:footerText})
+            }else{
+                newEmbed.setFooter(null)
+            }

-       
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabled],embeds:[newEmbed]})
+            }else{
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal],embeds:[newEmbed]})
+            }
+
+            interaction.editReply({embeds:[bot.embeds.commands.unclaimEmbed(interaction.user)]})
+
+            log("command","someone used the 'unclaim' command",[{key:"user",value:interaction.user.username}])
+            log("system","user unclaimed from ticket",[{key:"user",value:interaction.user.username},{key:"ticket",value:interaction.channel.name},{key:"unclaimed_user",value:unclaimuser}])
+
+            APIEvents.onTicketUnclaim(interaction.user,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+            APIEvents.onCommand("unclaim",permsChecker.command(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+        })
    })
 }
@@ -1,10 +1,13 @@
 {
-    "main_color":"#ffffff",
-    "server_id":"server id (for slash cmds)",
-    "auth_token":"auth token",
-    "main_adminroles":["discord role id"],
+    "color":"#ffffff",
+    "serverId":"server id (for slash cmds)",
+    "token":{
+        "value":"insert your bot token here",
+        "fromENV":false
+    },
+    "adminRoles":["discord role id"],
    "prefix":"!ticket ",
-    "languagefile":"english",
+    "languageFile":"english",

    "status":{
        "enabled":true,
@@ -13,19 +16,19 @@
    },

    "system":{
-        "ticket_channel":"channel id",
-        "max_allowed_tickets":3,
-        "enable_DM_Messages":true,
+        "maxAmountOfTickets":3,
+        "dmMessages":false,

-        "has@everyoneaccess":false,
-        "member_role":"member role (doesn't have access to tickets)",
-        "closeMode":"adminonly|normal",
+        "memberRole":"member role (leave empty if you have no member role)",
+        "closeMode":"adminonly OR normal (select one!)",

        "transcripts":"!!!! ALL SETTINGS FOR TRANSCRIPTS ARE LOCATED IN: transcriptconfig.json !!!!",

-        "showSlashcmdsInHelp":false
+        "showSlashcmdsInHelp":false,
+        "answerInEphemeralOnOpen":true
    },

+    "SUPPORT":"Take look at our wiki: https://docs.openticket.dj-dj.be or join our discord server: https://discord.dj-dj.be if you need support!",
    "options":[
        {
            "id":"general",
@@ -37,8 +40,9 @@

            "color":"gray",
            "adminroles":["role id"],
+            "readonlyAdminroles":["role id"],
            "channelprefix":"question-",
-            "category":"category id",
+            "category":"category id (or leave empty)",
            "message":"You created a ticket!",
            "enableDmOnOpen":true,
            "ticketmessage":"The staff will help you soon!\n\n*Click on the button below to close the ticket!*",
@@ -47,10 +51,28 @@
                "enable":false,
                "url":"https://www.example.com/catmemes/cat.png"
            },
+            "image":{
+                "enable":false,
+                "url":"https://www.dj-dj.be/wp-content/uploads/2022/09/pfp-cropped.png"
+            },

            "closedCategory":{
                "enable":false,
                "id":"category id"
+            },
+
+            "autoclose":{
+                "enable":false,
+                "inactiveHours":24
+            },
+
+            "ping":{
+                "@here":true,
+                "@everyone":false,
+                "custom":{
+                    "enable":false,
+                    "roleId":"012345678910"
+                }
            }
            
        },
@@ -89,11 +111,17 @@
            "dropdown":false,

            "enableFooter":false,
-            "footer":"Open Ticket v3.2.1 - I'm a footer!",
+            "footer":"Open Ticket v3.4.4 - I'm a footer!",
+
+            "enableFooterImage":false,
+            "footerImage":"https://www.example.com/catmemes/cat.png",

            "enableThumbnail":false,
            "thumbnail":"https://www.example.com/catmemes/cat.png",

+            "enableImage":false,
+            "image":"https://www.example.com/catmemes/cat.png",
+
            "enableCustomColor":false,
            "color":"#ffffff",

@@ -118,4 +146,4 @@
            }
        }
    ]
-}
+}
@@ -1,8 +0,0 @@
-/** FOR DEVELOPERS ONLY!!
- * Don't change anything in this file before reading the documentation!
- * visit the api documentation at https://docs.openticket.dj-dj.be
- */
-
-
-exports.embeddedMode = false
-exports.clientLocation = require("../../../index").client
@@ -3,6 +3,9 @@ const bot = require("../../index")
 const log = bot.errorLog.log

 module.exports = () => {
+    const args = process.argv
+    const debugMode = args.includes("--debug")
+
    const files = fs.readdirSync("./plugins")
    const api = require("./api.json")
    var totalcount = 0
@@ -11,27 +14,30 @@ module.exports = () => {
    files.forEach((file) => {
        if (file.endsWith(".plugin.js")){
            try {
-                require("../../plugins/"+file)()
+                require("../../plugins/" + file)()

                successcount++
                totalcount++
            }catch(err){
                /**@type {Error} */
                const theError = err
-                if (api.enableAPIdebug){
-                    try {
-                        const data = fs.readFileSync("./apiDebug.txt")
-                        const newData = data ? data.toString() : ""
-                        fs.writeFileSync("./apiDebug.txt",newData+"ERROR: "+theError.name+": "+theError.message+"\n"+theError.stack+"\n\n")
-                    }catch{
-                        fs.writeFileSync("./apiDebug.txt","ERROR: "+theError.name+": "+theError.message+"\n"+theError.stack+"\n\n")
-                    }
+                if (api.enableAPIdebug || debugMode) {
+                    console.error(theError)
                }
+
+                try {
+                    const data = fs.readFileSync("./openticketdebug.txt")
+                    const newData = data ? data.toString() : ""
+                    fs.writeFileSync("./openticketdebug.txt", newData + "\nPLUGIN "+file+" ERROR: " + theError.name + ": " + theError.message + "\n" + theError.stack + "\n\n")
+                } catch {
+                    fs.writeFileSync("./openticketdebug.txt", "\nPLUGIN "+file+" ERROR: " + theError.name + ": " + theError.message + "\n" + theError.stack + "\n\n")
+                }
+
                failcount++
                totalcount++
            }
        }
    })

-    log("info","loaded plugins",[{key:"success",value:successcount},{key:"error",value:failcount},{key:"total",value:totalcount}])
+    require("../startscreen").headerDataPlugins({ total: totalcount, success: successcount, error: failcount })
 }
@@ -5,7 +5,7 @@ exports.checker = async () => {
    if (process.argv.some((v) => v == "--devconfig")){
        //console.log(chalk.blue("=> used dev config instead of normal config"))
        try{
-            var tempconfig = require("../devConfig.json")
+            var tempconfig = require("../devconfig.json")
        }catch(err){console.log(err);var tempconfig = require("../config.json")}
    }else{
        var tempconfig = require("../config.json")
@@ -53,9 +53,9 @@ exports.checker = async () => {
    /**@param {String} value */
    const checkToken = (value) => {
        if (value.length < 40){
-            createError("'auth_token' | your token is invalid")
+            createError("'token/value' | your token is invalid")
        }
-        if (value.includes(" ")) createError("'auth_token' | your token includes spaces!")
+        if (value.includes(" ")) createError("'token/value' | your token includes spaces!")
    }

    /**@param {String} value @param {String} path */
@@ -119,24 +119,29 @@ exports.checker = async () => {
        if (type == "boolean"){
            if (typeof value != "boolean"){
                createError("'"+path+"' | invalid type, this must be a boolean!")
-            }
+                return true
+            }else return false
        }else if (type == "number"){
            if (typeof value != "number"){
                createError("'"+path+"' | invalid type, this must be a number!")
-            }
+                return true
+            }else return false
        }else if (type == "string"){
            if (typeof value != "string"){
                createError("'"+path+"' | invalid type, this must be a string!")
-            }
+                return true
+            }else return false
        }else if (type == "array"){
            if (!Array.isArray(value)){
                createError("'"+path+"' | invalid type, this must be an array!")
-            }
+                return true
+            }else return false
        }else if (type == "object"){
            if (typeof value != "object"){
                createError("'"+path+"' | invalid type, this must be an object!")
-            }
-        }
+                return true
+            }else return false
+        }else return false
    }

    const checkButtonColor = (value,path) => {
@@ -174,7 +179,7 @@ exports.checker = async () => {
        checkType(option.description,"string",path+"/description")

        //icon
-        const emojiRegex = /(\u00a9|\u00ae|[\u2000-\u3300]|\ud83c[\ud000-\udfff]|\ud83d[\ud000-\udfff]|\ud83e[\ud000-\udfff])/gi;
+        const emojiRegex = /(?:\u00a9|\u00ae|[\u2000-\u3300]|\ud83c[\ud000-\udfff]|\ud83d[\ud000-\udfff]|\ud83e[\ud000-\udfff])|(?:<a?:[^:]*:[0-9]+>)/gi
        if (option.icon.length > 0){

            const isEmoji = emojiRegex.test(option.icon)
@@ -237,6 +242,14 @@ exports.checker = async () => {
                createError("'"+path+"/thumbnail' | there is no thumbnail object!")
            }

+            //image
+            if (option.image){
+                checkType(option.image.enable,"boolean",path+"/image/enable")
+                checkType(option.image.url,"string",path+"/image/url")
+            }else{
+                createError("'"+path+"/image' | there is no image object!")
+            }
+
            //closedCategory
            if (option.closedCategory){
                checkType(option.closedCategory.enable,"boolean",path/"/closedCategory/enable")
@@ -248,6 +261,14 @@ exports.checker = async () => {
                createError("'"+path+"/closedCategory' | there is no closedCategory object!")
            }

+            //autoclose
+            if (option.autoclose){
+                checkType(option.autoclose.enable,"boolean",path/"/autoclose/enable")
+                checkType(option.autoclose.inactiveHours,"number",path/"/autoclose/id")
+            }else{
+                createError("'"+path+"/autoclose' | there is no autoclose object!")
+            }
+
        }else if (type == "website"){
            //url
            checkType(option.url,"string",path+"/url")
@@ -329,17 +350,19 @@ exports.checker = async () => {
        }

        //OPTIONS!!!
-        var counter = 0
-        input.options.forEach((option) => {if (!configParser.optionExists(option)){counter++}})
+        if (checkType(input.options,"array",path+"/options")){
+            var counter = 0
+            input.options.forEach((option) => {if (!configParser.optionExists(option)){counter++}})

-        if (counter == input.options.length){
-            createWarn("'"+path+"/options' | insert the option ids here!")
-        }else{
-            input.options.forEach((option,index) => {
-                if (!configParser.optionExists(option)){
-                    createWarn("'"+path+"/options:"+index+"' | this option doesnt exist!")
-                }
-            })
+            if (counter == input.options.length){
+                createWarn("'"+path+"/options' | insert the option ids here!")
+            }else{
+                input.options.forEach((option,index) => {
+                    if (!configParser.optionExists(option)){
+                        createWarn("'"+path+"/options:"+index+"' | this option doesnt exist!")
+                    }
+                })
+            }
        }

        //other
@@ -385,26 +408,26 @@ exports.checker = async () => {
    //--------------------------|
    //--------------------------|

-    var configArray = ["main_color","server_id","auth_token","main_adminroles","prefix","languagefile","status","system","options","messages"]
+    var configArray = ["color","serverId","token","adminRoles","prefix","languageFile","status","system","options","messages"]
    configArray.forEach((item) => {
        if (config[item] == undefined){
            throw new Error("\n\nMAIN ERROR: the item '"+item+"' doesn't exist in config.json")
        }
    })
    
-    checkHexColor(config.main_color,"main_color")
-    checkDiscord("serverid",config.server_id,"server_id")
+    checkHexColor(config.color,"main_color")
+    checkDiscord("serverid",config.serverId,"server_id")

-    if (!require("./api/api.json").disable.checkerjs.token) checkToken(config.auth_token)
+    if (!require("./api/api.json").disable.checkerjs.token && !config.token.fromENV) checkToken(config.token.value)

-    checkType(config.main_adminroles,"array","/main_adminroles")
-    checkDiscordArray("roleid",config.main_adminroles,"main_adminroles")
+    checkType(config.adminRoles,"array","/main_adminroles")
+    checkDiscordArray("roleid",config.adminRoles,"main_adminroles")
    checkString(config.prefix,1,15,"prefix","prefix")
    //languagefile
-    checkType(config.languagefile,"string","languagefile")
-    const lf = config.languagefile
+    checkType(config.languageFile,"string","languagefile")
+    const lf = config.languageFile
    
-    if (!lf.startsWith("custom") && !lf.startsWith("english") && !lf.startsWith("dutch") && !lf.startsWith("romanian") && !lf.startsWith("german") && !lf.startsWith("arabic") && !lf.startsWith("spanish") && !lf.startsWith("portuguese") && !lf.startsWith("french") && !lf.startsWith("italian")){
+    if (!lf.startsWith("custom") && !lf.startsWith("english") && !lf.startsWith("dutch") && !lf.startsWith("romanian") && !lf.startsWith("german") && !lf.startsWith("arabic") && !lf.startsWith("spanish") && !lf.startsWith("portuguese") && !lf.startsWith("french") && !lf.startsWith("italian") && !lf.startsWith("czech") && !lf.startsWith("danish") && !lf.startsWith("russian") && !lf.startsWith("turkish") && !lf.startsWith("polish") && !lf.startsWith("slovenian")  && !lf.startsWith("thai") && !lf.startsWith("norwegian") && !lf.startsWith("greek") && !lf.startsWith("ukrainian") && !lf.startsWith("hungarian") && !lf.startsWith("indonesian")){
        createError("'languagefile' | invalid language, more info in the wiki")
    }

@@ -422,28 +445,18 @@ exports.checker = async () => {

    
    //system:
-        //ticket channel
-        if (config.system.ticket_channel){
-            if (config.system.ticket_channel.length < 16 || config.system.ticket_channel.length > 20 || !/^\d+$/.test(config.system.ticket_channel)){
-                createError("'system/ticket_channel' | this channel id is invalid")
-            }
-        }else createWarn("'"+path+"' | you have no ticket channel selected!")
-
        //max tickets
-        checkType(config.system.max_allowed_tickets,"number","system/max_allowed_tickets")
+        checkType(config.system.maxAmountOfTickets,"number","system/maxAmountOfTickets")

        //enableDMmessages
-        checkType(config.system.enable_DM_Messages,"boolean","system/enable_DM_Messages")
+        checkType(config.system.dmMessages,"boolean","system/dmMessages")

-        //has@everyoneaccess
-        checkType(config.system["has@everyoneaccess"],"boolean","system/has@everyoneaccess")
-
-        //member_role
-        checkType(config.system.member_role,"string","system/member_role")
-        if (config.system.member_role != "" && config.system.member_role != " " && config.system.member_role != "false" && config.system.member_role != "null" && config.system.member_role != "0"){
-            checkDiscord("roleid",config.system.member_role,"system/member_role")
+        //memberRole
+        checkType(config.system.memberRole,"string","system/memberRole")
+        if (config.system.memberRole && ![" ","0","false","null","undefined"].includes(config.system.memberRole)){
+            checkDiscord("roleid",config.system.memberRole,"system/memberRole")
        }else{
-            createWarn("'system/member_role' | You don't have a member role, but it's recommended!")
+            createWarn("'system/memberRole' | You don't have a member role, but it's recommended!")
        }

        //closemode
@@ -453,6 +466,7 @@ exports.checker = async () => {
        }

        checkType(config.system.showSlashcmdsInHelp,"boolean","system/showSlashcmdsInHelp")
+        checkType(config.system.answerInEphemeralOnOpen,"boolean","system/answerInEphemeralOnOpen")

    //options

@@ -47,6 +47,17 @@ exports.get = (category,key) => {
    const result = tempresult ? tempresult.value : false
    return result
 }
+
+/**
+ * @param {String} category 
+ * @returns {[{key:String,value:String}]|false}
+ */
+exports.getCategory = (category) => {
+    const currentData = getData()
+    const result = currentData.filter((v) => v.category == category)
+    return result
+}
+
 /**
 * @param {String} category 
 * @param {String} key 
@@ -1,3 +1,13 @@
+/**
+==================================================================
+ALL DATABASE FILES NEED TO EXPORT THE FOLLOWING FUNCTIONS:
+- get(category:String,key:String) => String (value)
+- set(category:String,key:String,value:String) => Boolean (success)
+- delete(category:String,key:String) => Boolean (success)
+- getCategory(category:String) => Array[{key:String,value:String}] (key,value)
+==================================================================
+ */
+
 try {
    var db = require("./dynamicfiles/database")
 }catch(err){
@@ -16,7 +16,7 @@ exports.noPermsMessage = (user) => {
    .setColor(c.Red)
    .setTitle(":x: "+l.errors.noPermsTitle)
    .setDescription(l.errors.noPermsDescription)
-    .setFooter({iconURL:user.displayAvatarURL(),text:user.tag})
+    .setFooter({iconURL:user.displayAvatarURL(),text:user.username})
 }

 /**@param {discord.User} user*/
@@ -25,7 +25,7 @@ exports.noPermsDelete = (user) => {
    .setColor(c.Red)
    .setTitle(":x: "+l.errors.noPermsTitle)
    .setDescription(l.errors.noPermsDelete)
-    .setFooter({iconURL:user.displayAvatarURL(),text:user.tag})
+    .setFooter({iconURL:user.displayAvatarURL(),text:user.username})
 }

 /**@param {String} message */
@@ -48,15 +48,21 @@ exports.serverError = (message) => {
    return x
 }

-/**@param {String[]} list */
-exports.invalidIdChooseFromList = (list) => {
+/**@param {String[]} list @param {String|undefined} message */
+exports.invalidIdChooseFromList = (list,message) => {
+    const beforemsg = message ? message+"\n\n" : ""
    var x = new embed()
        .setColor(c.Red)
        .setTitle(":x: "+l.errors.chooseFromListTitle)
-        .setDescription(l.errors.chooseFromListDescription+"\n`"+list.join("`\n`")+"`")
+        .setDescription(beforemsg+l.errors.chooseFromListDescription+"\n`"+list.join("`\n`")+"`")
    return x
 }

+exports.failedRenameChannel = new embed()
+    .setColor(c.Red)
+    .setTitle(":x: Failed to rename channel")
+    .setDescription("Discord channels can only be renamed twice every 10 minutes! Open Ticket can't do anything about this error!")
+
 exports.notInATicket = new embed()
    .setColor(c.Red)
    .setTitle(":x: "+l.errors.notInTicketTitle)
@@ -66,7 +72,7 @@ exports.notInATicket = new embed()
 /**@param {String} message @param {String} title */
 exports.success = (title,message) => {
    var x = new embed()
-        .setColor(config.main_color)
+        .setColor(config.color)
        .setTitle(":white_check_mark: "+title)
        .setDescription(message)

@@ -7,7 +7,7 @@ const log = bot.errorLog.log

 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color

 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -7,7 +7,7 @@ const log = bot.errorLog.log

 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color

 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -15,6 +15,13 @@ const bs = discord.ButtonStyle


 exports.firstmsgRowNormal = new arb()
+    .addComponents(
+        new button()
+            .setCustomId("OTclaimTicket")
+            .setDisabled(false)
+            .setStyle(bs.Success)
+            .setLabel("Claim Ticket")
+    )
    .addComponents(
        new button()
        .setCustomId("OTcloseTicket")
@@ -33,6 +40,63 @@ exports.firstmsgRowNormal = new arb()
    )

 exports.firstmsgRowDisabled = new arb()
+    .addComponents(
+        new button()
+            .setCustomId("OTclaimTicket")
+            .setDisabled(false)
+            .setStyle(bs.Success)
+            .setLabel("Claim Ticket")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(true)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(true)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+
+exports.firstmsgRowNormalNoClaim = new arb()
+    .addComponents(
+        new button()
+            .setCustomId("OTclaimTicket")
+            .setDisabled(true)
+            .setStyle(bs.Secondary)
+            .setLabel("Claim Ticket")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(false)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+
+exports.firstmsgRowDisabledNoClaim = new arb()
+    .addComponents(
+        new button()
+            .setCustomId("OTclaimTicket")
+            .setDisabled(true)
+            .setStyle(bs.Secondary)
+            .setLabel("Claim Ticket")
+    )
    .addComponents(
        new button()
        .setCustomId("OTcloseTicket")
@@ -8,7 +8,7 @@ const log = bot.errorLog.log

 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color

 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -7,7 +7,7 @@ const log = bot.errorLog.log

 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color

 /**
 * 
@@ -19,7 +19,7 @@ exports.addEmbed = (addedUser,adder) => {
    return new embed()
        .setTitle("⬆️ "+l.commands.userAddedTitle.replace("{0}",addedUser.username))
        .setColor(mc)
-        .setFooter({text:adder.tag,iconURL:adder.displayAvatarURL()})
+        .setFooter({text:adder.username,iconURL:adder.displayAvatarURL()})
        .setThumbnail(addedUser.displayAvatarURL({extension:"png"}))
 }

@@ -33,7 +33,7 @@ exports.removeEmbed = (removedUser,remover) => {
    return new embed()
        .setTitle("⬇️ "+l.commands.userRemovedTitle.replace("{0}",removedUser.username))
        .setColor(mc)
-        .setFooter({text:remover.tag,iconURL:remover.displayAvatarURL()})
+        .setFooter({text:remover.username,iconURL:remover.displayAvatarURL()})
        .setThumbnail(removedUser.displayAvatarURL({extension:"png"}))
 }

@@ -47,12 +47,27 @@ exports.closeEmbed = (closer,description) => {
    const embd = new embed()
        .setTitle("🔒 "+l.commands.closeTitle)
        .setColor(mc)
-        .setFooter({text:closer.tag,iconURL:closer.displayAvatarURL()})
+        .setFooter({text:closer.username,iconURL:closer.displayAvatarURL()})

    if (description) embd.setDescription(description)
    return embd
 }

+/**
+ * 
+ * @param {discord.User} closer 
+ * @param {Number} time
+ * @returns {discord.EmbedBuilder}
+ */
+exports.autocloseSignalEmbed = (closer,time) => {
+    const embd = new embed()
+        .setTitle("⏰ This ticket got closed by Autoclose!")
+        .setColor(mc)
+        .setFooter({text:closer.username,iconURL:closer.displayAvatarURL()})
+        .setDescription("This ticket has been inactive for `"+time+"h`!")
+    return embd
+}
+
 /**
 * 
 * @param {discord.User} deleter 
@@ -62,7 +77,7 @@ exports.deleteEmbed = (deleter) => {
    return new embed()
        .setTitle("❌ "+l.commands.deleteTitle)
        .setColor(mc)
-        .setFooter({text:deleter.tag,iconURL:deleter.displayAvatarURL()})
+        .setFooter({text:deleter.username,iconURL:deleter.displayAvatarURL()})
 }

 /**
@@ -75,7 +90,7 @@ exports.renameEmbed = (renamer,newname) => {
    return new embed()
        .setTitle("🔄 "+l.commands.renameTitle.replace("{0}",newname))
        .setColor(mc)
-        .setFooter({text:renamer.tag,iconURL:renamer.displayAvatarURL()})
+        .setFooter({text:renamer.username,iconURL:renamer.displayAvatarURL()})
 }

 /**
@@ -87,7 +102,7 @@ exports.renameEmbed = (renamer,newname) => {
    return new embed()
        .setTitle("🔓 "+l.commands.reopenTitle)
        .setColor(mc)
-        .setFooter({text:reopener.tag,iconURL:reopener.displayAvatarURL()})
+        .setFooter({text:reopener.username,iconURL:reopener.displayAvatarURL()})
 }

 /**
@@ -100,7 +115,7 @@ exports.renameEmbed = (renamer,newname) => {
    return new embed()
        .setTitle("📌 "+l.commands.claimTitle.replace("{0}",claimer.username))
        .setColor(mc)
-        .setFooter({text:user.tag,iconURL:user.displayAvatarURL()})
+        .setFooter({text:user.username,iconURL:user.displayAvatarURL()})
 }

 /**
@@ -112,7 +127,7 @@ exports.renameEmbed = (renamer,newname) => {
    return new embed()
        .setTitle("🆓 "+l.commands.unclaimTitle)
        .setColor(mc)
-        .setFooter({text:unclaimer.tag,iconURL:unclaimer.displayAvatarURL()})
+        .setFooter({text:unclaimer.username,iconURL:unclaimer.displayAvatarURL()})
 }

 /**
@@ -125,5 +140,5 @@ exports.changeEmbed = (changer,newtype) => {
    return new embed()
        .setTitle("🔄 "+l.commands.changeTitle.replace("{0}",newtype))
        .setColor(mc)
-        .setFooter({text:changer.tag,iconURL:changer.displayAvatarURL()})
+        .setFooter({text:changer.username,iconURL:changer.displayAvatarURL()})
 }
@@ -0,0 +1,59 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const embed = discord.EmbedBuilder
+const mc = config.color
+const permsChecker = require("../../../utils/permisssionChecker")
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //CLAIM
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTclaimTicket") return
+        
+        try {
+            await interaction.deferUpdate()
+        }catch{}
+
+        if (!interaction.guild) return
+        if (!permsChecker.command(interaction.user.id,interaction.guild.id)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        hiddendata.push({key:"claimedby",value:interaction.user.id})
+        bot.hiddenData.writeHiddenData(interaction.channel.id,hiddendata)
+        storage.set("claimData",interaction.channel.id,interaction.user.id)
+
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            /**@type {discord.Message} */
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+            
+            const newEmbed = new embed(firstmsg.embeds[0].data)
+                .setFooter({text:"claimed by: "+interaction.user.username,iconURL:interaction.user.displayAvatarURL()})
+
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim],embeds:[newEmbed]})
+            }else{
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim],embeds:[newEmbed]})
+            }
+
+            interaction.channel.send({embeds:[bot.embeds.commands.claimEmbed(interaction.user,interaction.user)]})
+        })
+    })
+}
@@ -9,7 +9,7 @@ const permissionChecker = require("../../../utils/permisssionChecker")
 const storage = bot.storage
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color

 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -23,7 +23,7 @@ module.exports = () => {
        if (interaction.customId != "OTcloseTicketTrue") return
        
        try {
-            interaction.deferUpdate()
+            await interaction.deferUpdate()
        } catch{}

        if (closeTicketButtonChecker == true) return
@@ -41,8 +41,17 @@ module.exports = () => {
                return
            }
        }
+        if (interaction.message.pinned && interaction.message.author.id == client.user.id){
+            const claimdata = storage.get("claimData",interaction.channel.id)
+            if (claimdata && claimdata != "false"){
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim]})
+            }else{
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabled]})
+            }
+        }else{
+            interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
+        }
        
-        interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})

        /**
         * @type {String}
@@ -57,7 +66,7 @@ module.exports = () => {
        })

        interaction.channel.send({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
-        await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close",false,true)
+        await require("../../../ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"close",false,true)
        closeTicketButtonChecker = false
    })
 }
@@ -9,7 +9,7 @@ const permissionChecker = require("../../../utils/permisssionChecker")
 const storage = bot.storage
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color

 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -93,7 +93,7 @@ module.exports = () => {
         })
 
         //interaction.channel.send({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
-         await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"close",reason,true)
+         await require("../../../ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"close",reason,true)
         closeTicketButtonChecker = false
    })
 }
@@ -9,7 +9,7 @@ const permissionChecker = require("../../../utils/permisssionChecker")
 const storage = bot.storage
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color

 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -22,7 +22,7 @@ module.exports = () => {
        if (!interaction.isButton()) return
        if (interaction.customId != "OTdeleteTicketTrue") return
        
-        interaction.deferUpdate()
+        await interaction.deferUpdate()

        if (deleteTicketButtonChecker == true) return
        deleteTicketButtonChecker = true
@@ -52,7 +52,7 @@ module.exports = () => {

        await interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
        await interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
-        await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete",false,true)
+        await require("../../../ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"delete",false,true)
        deleteTicketButtonChecker = false
    })

@@ -62,7 +62,7 @@ module.exports = () => {
        if (!interaction.isButton()) return
        if (interaction.customId != "OTdeleteTicketTrue1") return
        
-        interaction.deferUpdate()
+        await interaction.deferUpdate()

        if (deleteTicketButtonChecker1 == true) return
        deleteTicketButtonChecker1 = true
@@ -92,7 +92,7 @@ module.exports = () => {

        await interaction.message.edit({components:[bot.buttons.close.closeCommandRowDisabled]})
        await interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
-        await require("../../../ticketActions/ticketCloser").NEWcloseTicket(interaction.member,interaction.channel,prefix,"delete",false,true)
+        await require("../../../ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"delete",false,true)
        deleteTicketButtonChecker1 = false

    })
@@ -9,7 +9,7 @@ const permissionChecker = require("../../../utils/permisssionChecker")
 const storage = bot.storage
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color

 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -17,11 +17,11 @@ const bs = discord.ButtonStyle

 module.exports = () => {
    //REOPEN
-    client.on("interactionCreate",(interaction) => {
+    client.on("interactionCreate",async (interaction) => {
        if (!interaction.isButton()) return
        if (interaction.customId != "OTreopenTicket") return

-        interaction.deferUpdate()
+        await interaction.deferUpdate()
        interaction.message.edit({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})
        require("../../../ticketActions/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user)
    })
@@ -8,7 +8,7 @@ const log = bot.errorLog.log
 const storage = bot.storage
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color

 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -7,4 +7,5 @@ module.exports = () => {
    require("./accepted/reopening")()
    require("./accepted/deleting")()
    require("./accepted/closingReason")()
+    require("./accepted/claiming")()
 }
@@ -8,7 +8,7 @@ const log = bot.errorLog.log
 const storage = bot.storage
 const hiddendata = bot.hiddenData
 const embed = discord.EmbedBuilder
-const mc = config.main_color
+const mc = config.color

 const button = discord.ButtonBuilder
 const arb = discord.ActionRowBuilder
@@ -16,64 +16,84 @@ const bs = discord.ButtonStyle

 module.exports = () => {
    //CLOSE
-    client.on("interactionCreate",interaction => {
+    client.on("interactionCreate",async interaction => {
        if (!interaction.isButton()) return
        if (interaction.customId != "OTcloseTicket") return
        
        try {
-            interaction.deferUpdate()
+            await interaction.deferUpdate()
        } catch{}
        interaction.message.edit({components:[bot.buttons.verifybars.closeVerifyBar]})
        
    })
-    client.on("interactionCreate",interaction => {
+    client.on("interactionCreate",async interaction => {
        if (!interaction.isButton()) return
        if (interaction.customId != "OTcloseTicketFalse") return
        
        try {
-            interaction.deferUpdate()
+            await interaction.deferUpdate()
        } catch{}
-        interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
+
+        if (interaction.message.pinned && interaction.message.author.id == client.user.id){
+            const claimdata = storage.get("claimData",interaction.channel.id)
+            if (claimdata && claimdata != "false"){
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim]})
+            }else{
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal]})
+            }
+        }else{
+            interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
+        }
    })

    //DELETE
-    client.on("interactionCreate",interaction => {
+    client.on("interactionCreate",async interaction => {
        if (!interaction.isButton()) return
        if (interaction.customId != "OTdeleteTicket") return
        
        try {
-            interaction.deferUpdate()
+            await interaction.deferUpdate()
        } catch{}
        interaction.message.edit({components:[bot.buttons.verifybars.deleteVerifyBar]})
        
    })
-    client.on("interactionCreate",interaction => {
+    client.on("interactionCreate",async interaction => {
        if (!interaction.isButton()) return
        if (interaction.customId != "OTdeleteTicketFalse") return
        
        try {
-            interaction.deferUpdate()
+            await interaction.deferUpdate()
        } catch{}
-        interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
+        
+        if (interaction.message.pinned && interaction.message.author.id == client.user.id){
+            const claimdata = storage.get("claimData",interaction.channel.id)
+            if (claimdata && claimdata != "false"){
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim]})
+            }else{
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal]})
+            }
+        }else{
+            interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
+        }
    })

    //DELETE NO TRANSCRIPT
-    client.on("interactionCreate",interaction => {
+    client.on("interactionCreate",async interaction => {
        if (!interaction.isButton()) return
        if (interaction.customId != "OTdeleteTicket1") return
        
        try {
-            interaction.deferUpdate()
+            await interaction.deferUpdate()
        } catch{}
        interaction.message.edit({components:[bot.buttons.verifybars.delete1VerifyBar]})
        
    })
-    client.on("interactionCreate",interaction => {
+    client.on("interactionCreate",async interaction => {
        if (!interaction.isButton()) return
        if (interaction.customId != "OTdeleteTicketFalse1") return
        
        try {
-            interaction.deferUpdate()
+            await interaction.deferUpdate()
        } catch{}
        interaction.message.edit({components:[bot.buttons.close.closeCommandRow]})
    })
@@ -1,34 +1,30 @@
 const index = require("../index")

 if (index.developerConfig){
-    var config = require("../devConfig.json")
+    var config = require("../devconfig.json")
 }else{var config = require("../config.json")}

-
 var localLanguage = require("../language/english.json")
-if (config.languagefile.startsWith("custom")) localLanguage = require("../language/custom.json")
-else if (config.languagefile.startsWith("dutch")) localLanguage = require("../language/dutch.json")
-else if (config.languagefile.startsWith("english")) localLanguage = require("../language/english.json")
-else if (config.languagefile.startsWith("german")) localLanguage = require("../language/german.json")
-else if (config.languagefile.startsWith("french")) localLanguage = require("../language/french.json")
-else if (config.languagefile.startsWith("romanian")) localLanguage = require("../language/romanian.json")
-else if (config.languagefile.startsWith("arabic")) localLanguage = require("../language/arabic.json")
-else if (config.languagefile.startsWith("spanish")) localLanguage = require("../language/spanish.json")
-else if (config.languagefile.startsWith("portuguese")) localLanguage = require("../language/portuguese.json")
-else if (config.languagefile.startsWith("italian")) localLanguage = require("../language/italian.json")
-else if (config.languagefile.startsWith("danish")) localLanguage = require("../language/danish.json")
-
+const fs = require("fs")
+const lfexists = fs.existsSync("./language/"+config.languageFile+".json")
+if (lfexists) localLanguage = require("../language/"+config.languageFile+".json")

 const errorLog = async () => {
    const chalk = await (await import("chalk")).default

-    console.log(chalk.red("Something went wrong when loading the language!")+"\nCheck the config file or create a ticket in our server!")
+    require("./startscreen").headerDataLanguage("Something went wrong when loading the language!",true)
 }

 const successLog = async (language) => {
    const chalk = await (await import("chalk")).default

-    console.log(chalk.green("loaded language "+language+"..."))
+    require("./startscreen").headerDataLanguage("sucessfully loaded language "+language,false)
+    index.actionRecorder.push({
+        category:"ot.managers.language",
+        file:"./core/languageManager.js",
+        time:new Date().getTime(),
+        type:"language.success"
+    })
 }

 if (!localLanguage){
@@ -39,5 +35,5 @@ if (!localLanguage){
    runError()
 }else{
    exports.language = localLanguage
-    successLog(config.languagefile)
+    successLog(config.languageFile)
 }
@@ -0,0 +1,7 @@
+
+ ██████╗ ██████╗ ███████╗███╗   ██╗    ████████╗██╗ ██████╗██╗  ██╗███████╗████████╗
+██╔═══██╗██╔══██╗██╔════╝████╗  ██║    ╚══██╔══╝██║██╔════╝██║ ██╔╝██╔════╝╚══██╔══╝
+██║   ██║██████╔╝█████╗  ██╔██╗ ██║       ██║   ██║██║     █████╔╝ █████╗     ██║   
+██║   ██║██╔═══╝ ██╔══╝  ██║╚██╗██║       ██║   ██║██║     ██╔═██╗ ██╔══╝     ██║   
+╚██████╔╝██║     ███████╗██║ ╚████║       ██║   ██║╚██████╗██║  ██╗███████╗   ██║   
+ ╚═════╝ ╚═╝     ╚══════╝╚═╝  ╚═══╝       ╚═╝   ╚═╝ ╚═════╝╚═╝  ╚═╝╚══════╝   ╚═╝   
@@ -11,13 +11,17 @@ const APIEvents = require("./api/modules/events")
 module.exports = async () => {
    const chalk = await (await import("chalk")).default
    
-    client.on("interactionCreate",(interaction) => {
+    client.on("interactionCreate",async (interaction) => {
        if (!interaction.isButton() && !interaction.isStringSelectMenu()) return
        if (interaction.isButton() && !interaction.customId.startsWith("newR")) return
        if (interaction.isStringSelectMenu() && !(interaction.customId == "OTdropdownMenu")) return

-        
-        
+        bot.actionRecorder.push({
+            category:"ot.managers.reactionroles",
+            file:"./core/reactionRoles.js",
+            time:new Date().getTime(),
+            type:"reactionRoles.interactionCreated"
+        })


        const optionidRaw = interaction.isStringSelectMenu() ? interaction.values[0] : interaction.customId
@@ -28,7 +32,7 @@ module.exports = async () => {
            return
        }else{
            try {
-                interaction.deferUpdate()
+                await interaction.deferUpdate()
            } catch{}
        }

@@ -40,35 +44,53 @@ module.exports = async () => {
            const user = interaction.member
            
            if (mode == "add"){
+                bot.actionRecorder.push({
+                    category:"ot.managers.reactionroles",
+                    file:"./core/reactionRoles.js",
+                    time:new Date().getTime(),
+                    type:"reactionRoles.type.add"
+                })
                option.roles.forEach((role) => {
                    interaction.guild.members.cache.find(u => u.id == user.id).roles.add(role)
    
-                    log("system","added role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
+                    log("system","added role (reaction roles)",[{key:"user",value:interaction.user.username},{key:"role",value:role}])
                    const apirole = interaction.guild.roles.cache.find(r => r.id == role)
                    APIEvents.onReactionRole("add","add",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
                })

            }else if (mode == "remove"){
+                bot.actionRecorder.push({
+                    category:"ot.managers.reactionroles",
+                    file:"./core/reactionRoles.js",
+                    time:new Date().getTime(),
+                    type:"reactionRoles.type.remove"
+                })
                option.roles.forEach((role) => {
                    interaction.guild.members.cache.find(u => u.id == user.id).roles.remove(role)
                    
-                    log("system","removed role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
+                    log("system","removed role (reaction roles)",[{key:"user",value:interaction.user.username},{key:"role",value:role}])
                    const apirole = interaction.guild.roles.cache.find(r => r.id == role)
                    APIEvents.onReactionRole("remove","remove",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
                })
                
            }else if (mode == "add&remove"){
+                bot.actionRecorder.push({
+                    category:"ot.managers.reactionroles",
+                    file:"./core/reactionRoles.js",
+                    time:new Date().getTime(),
+                    type:"reactionRoles.type.add&remove"
+                })
                option.roles.forEach((role) => {
                    if (!interaction.guild.members.cache.find(u => u.id == user.id).roles.cache.has(role)){
                        interaction.guild.members.cache.find(u => u.id == user.id).roles.add(role)
                        
-                        log("system","added role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
+                        log("system","added role (reaction roles)",[{key:"user",value:interaction.user.username},{key:"role",value:role}])
                        const apirole = interaction.guild.roles.cache.find(r => r.id == role)
                        APIEvents.onReactionRole("add","add&remove",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
                    }else {
                        interaction.guild.members.cache.find(u => u.id == user.id).roles.remove(role)
                        
-                        log("system","removed role (reaction roles)",[{key:"user",value:interaction.user.tag},{key:"role",value:role}])
+                        log("system","removed role (reaction roles)",[{key:"user",value:interaction.user.username},{key:"role",value:role}])
                        const apirole = interaction.guild.roles.cache.find(r => r.id == role)
                        APIEvents.onReactionRole("remove","add&remove",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
                    }
@@ -8,8 +8,7 @@ const act = discord.ApplicationCommandType
 const acot = discord.ApplicationCommandOptionType

 module.exports = async () => {
-    bot.errorLog.log("info","auto-updating slash commands...")
-    const sid = config.server_id
+    const sid = config.serverId

    const ids = configParser.getTicketValuesArray("id")
    /**@type {[{name:String,value:String}]} */
@@ -7,9 +7,10 @@ const configParser = require("../utils/configParser")
 const act = discord.ApplicationCommandType
 const acot = discord.ApplicationCommandOptionType

-module.exports = async () => {
+/**@param {Boolean|undefined} invisible*/
+module.exports = async (invisible) => {
    const chalk = (await import("chalk")).default
-    const sid = config.server_id
+    const sid = config.serverId

    const ids = configParser.getTicketValuesArray("id")
    /**@type {[{name:String,value:String}]} */
@@ -30,17 +31,20 @@ module.exports = async () => {
    var readystats = 0

    //process.stdout.write("[status] there are "+chalk.blue("0 out of 10")+" commands ready! (this can take up to 40 seconds)")
-    setInterval(() => {
-        process.stdout.cursorTo(0)
-        process.stdout.write("[status] there are "+chalk.blue(readystats+" out of 13")+" commands ready! (this can take up to 40 seconds)")
-        if (readystats >= 13){
-            const fs = require("fs")
-            fs.writeFileSync("./storage/slashcmdEnabled.txt","true")
-            console.log(chalk.green("\nready!"))
-            console.log(chalk.blue("you can now start the bot with "+chalk.bgBlue("'npm start'")+"!"))
-            process.exit(1)
-        }
-    },100)
+    if (!invisible){
+        setInterval(() => {
+            if (process.stdout && process.stdout.cursorTo) process.stdout.cursorTo(0)
+            process.stdout.write("[status] there are "+chalk.blue(readystats+" out of 13")+" commands ready! (this can take up to 40 seconds)")
+            if (readystats >= 13){
+                console.log(chalk.green("\nready!"))
+                console.log(chalk.blue("you can now start the bot with "+chalk.bgBlue("'npm start'")+"!"))
+                process.exit(1)
+            }
+        },100)
+    }
+
+    const fs = require("fs")
+    fs.writeFileSync("./storage/slashcmdEnabled.txt",require("../../package.json").version)

    //slashtranslation
    const ST = require("../../language/slashcmds/slash.json").data
@@ -0,0 +1,79 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const logo = require("fs").readFileSync("./core/logo.txt").toString()
+
+/**@param {import('chalk').ChalkInstance} chalk */
+const showFlags = async (chalk) => {
+    var isFlag = false
+    if (process.argv.some((v) => v == "--devconfig")) console.log(chalk.blue("[FLAGS] => used dev config instead of normal config")); isFlag = true
+    if (process.argv.some((v) => v == "--nochecker")) console.log(chalk.blue("[FLAGS] => disabled checker.js")); isFlag = true
+    if (process.argv.some((v) => v == "--tsoffline")) console.log(chalk.blue("[FLAGS] => offline check for html transcripts disabled!")); isFlag = true
+    if (process.argv.some((v) => v == "--debug")) console.log(chalk.blue("[FLAGS] => enabled DEBUG mode")); isFlag = true
+    if (process.argv.some((v) => v == "--noslash")) console.log(chalk.blue("[FLAGS] => slash commands disabled")); isFlag = true
+    if (process.argv.some((v) => v == "--localstatus")) console.log(chalk.blue("[FLAGS] => using local livestatus.json")); isFlag = true
+    if (process.argv.some((v) => v == "--noerrorupload")) console.log(chalk.blue("[FLAGS] => not uploading errors to liveStatus")); isFlag = true
+
+    if (!isFlag) console.log(chalk.blue("no flags!"))
+}
+
+exports.run = async () => {
+    const chalk = await (await import("chalk")).default
+    console.log(chalk.hex("f8ba00")(logo))
+    const version = require("../package.json").version
+    var headertext = "v"+version+"  -  Support: https://discord.dj-dj.be  -  Language: "+config.languageFile
+    const spaceamount = (84-headertext.length)/2
+    var i = 0
+    while (i < spaceamount){
+        headertext = " "+headertext
+        i++
+    }
+    console.log(chalk.bold(headertext+"\n"))
+    console.log(chalk.bold(chalk.underline("FLAGS:")))
+    showFlags(chalk)
+}
+
+/**
+ * @param {import('chalk').ChalkInstance} chalk
+ * @param {{type:String,text:String,enabled:Boolean}} status
+ * @param {Boolean} updatingslash
+ * @param {Boolean} slashmode
+ * 
+*/
+exports.headerDataReady = (chalk,status,updatingslash,slashmode) => {
+    console.log("\n"+chalk.bold(chalk.underline("STARTUP INFO:")))
+    if (status.enabled) console.log(chalk.hex("f8ba00")("status: ")+chalk.bold(status.type.toLowerCase())+" "+status.text)
+    if (slashmode){
+        console.log("\n\n"+chalk.red(chalk.underline("STARTING IN SLASH CMD CONFIGURATION MODE!")))
+        return
+    }
+    console.log(chalk.hex("f8ba00")("updating slash cmds: ")+chalk.bold(updatingslash))
+}
+
+var languageMSG = ""
+var languageErr = false
+/**
+ * @param {String} message
+ * @param {Boolean} err
+*/
+exports.headerDataLanguage = async (message,err) => {
+    languageMSG = message
+    languageErr = err
+}
+
+/**@param {{total:Number,error:Number,success:Number}} plugins*/
+exports.headerDataPlugins = async (plugins) => {
+    const chalk = await (await import("chalk")).default
+    const lmsg = languageErr ? chalk.red(languageMSG) : languageMSG
+    console.log(chalk.hex("f8ba00")("language: ")+lmsg)
+    console.log(chalk.hex("f8ba00")("plugins loaded: ")+chalk.bold(plugins.total+" total ")+"("+plugins.success+"✅ "+plugins.error+"❌)")
+
+    console.log("\n"+chalk.bold(chalk.underline("LIVESTATUS:")))
+    await require("./utils/liveStatus").run(plugins)
+
+    console.log("\n"+chalk.bold(chalk.underline("LOGS:")))
+}
@@ -0,0 +1,56 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+
+module.exports = () => {
+    setInterval(async () => {
+        try{
+            const tickets = storage.getCategory("autocloseTickets")
+            if (!tickets) return
+            tickets.forEach(async (t) => {
+                if (t.value == "false" || t.value == 0 || typeof t.value != "number") return
+                try{
+                    
+                    const channel = await client.channels.fetch(t.key,{cache:true})
+                    if (!channel || !channel.isTextBased()) return
+
+                    const message = (await channel.messages.fetch({limit:10})).first()
+                    if (!message) return
+
+                    const secondsSLM = Math.round((new Date().getTime() - message.createdTimestamp)/1000)
+                    const hoursSLM = secondsSLM/3600
+                    
+                    if (hoursSLM > t.value){
+                        /**@type {discord.Guild|false} */
+                        const guild = client.guilds.cache.find((g) => g.id == channel.guild.id)
+                        if (!guild) return
+                        const clientMember = guild.members.cache.find((m) => m.id == client.user.id)
+                        if (!clientMember) return
+
+                        var name = channel.name
+                        var prefix = ""
+                        const tickets = config.options
+                        tickets.forEach((ticket) => {
+                            if (name.startsWith(ticket.channelprefix)){
+                                prefix = ticket.channelprefix
+                            }
+                        })
+
+                        require("./ticketCloser").closeManager(clientMember,channel,prefix,"close","OTautoclose",true)
+                        storage.delete("autocloseTickets",channel.id)
+
+                        channel.send({embeds:[bot.embeds.commands.autocloseSignalEmbed(client.user,t.value)],components:[bot.buttons.close.closeCommandRow]})
+                    }
+                
+                }catch{
+                    log("system","can't find autoclose channel with ID: "+t.key)
+                    storage.delete("autocloseTickets",t.key)
+                }
+            })
+        }catch{}
+    },120000)
+}
@@ -18,7 +18,7 @@ const pendingDelete = []
 * @param {Boolean} nomessage
 * @param {String} reason only when closing, not when deleting!
 */
-exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) => {
+exports.closeManager = async (member,channel,prefix,mode,reason,nomessage) => {
    const guild = channel.guild
    const user = member.user
    const chalk = await (await import("chalk")).default
@@ -35,7 +35,7 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
    const ticketOpenerChannelName = channelname.split(prefix)[1]

    //get user that opened the ticket
-    var getuserID = storage.get("userTicketStorage",channel.id)
+    var getuserID = storage.get("userFromChannel",channel.id)
    try {
        var ticketOpener = client.users.cache.find(u => u.id === getuserID)
        var isDatabaseError = false
@@ -63,32 +63,26 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
        if (!nomessage){
            await channel.send({content:"**"+l.messages.gettingdeleted+"**"})
        }
-        log("system","deleted a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
+        log("system","deleted a ticket",[{key:"user",value:user.username},{key:"ticket",value:channel.name}])
        pendingDelete.push(channel.id)

-        if (!isDatabaseError) storage.set("ticketStorage",getuserID,Number(storage.get("ticketStorage",getuserID)) - 1)
+        if (!isDatabaseError) storage.set("amountOfUserTickets",getuserID,Number(storage.get("amountOfUserTickets",getuserID)) - 1)
+        storage.delete("userFromChannel",channel.id)
+        storage.delete("claimData",channel.id)
+        storage.delete("autocloseTickets",channel.id)
+        if (Number(storage.get("amountOfUserTickets",getuserID)) < 0) storage.set("amountOfUserTickets",getuserID,0)

        //getID & send DM & send api event
-        await channel.messages.fetchPinned().then(async msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value.value
-            const ticketData = require("../utils/configParser").getTicketById(ticketId,true)

-            require("../api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})
+        const hiddendata = bot.hiddenData.readHiddenData(channel.id)
+        if (hiddendata.length < 1) return channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+        const ticketData = require("../utils/configParser").getTicketById(ticketId,true)

-            const id = hiddendata.data.find(d => d.key == "openerid").value
+        require("../api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})

-            const sphd = bot.hiddenData.removeHiddenData(firstmsg.embeds[0].description)
-            sphd.hiddenData.data.push({key:"pendingdelete",value:"true"})
-            const newEmbed = new discord.EmbedBuilder(firstmsg.embeds[0].data)
-            newEmbed.setDescription(sphd.description + bot.hiddenData.writeHiddenData(sphd.hiddenData.type,sphd.hiddenData.data))
-            await firstmsg.edit({embeds:[newEmbed]})
-
-            if (!id) return false
-
-        })
+        hiddendata.push({key:"pendingdelete",value:"true"})
+        bot.hiddenData.writeHiddenData(channel.id,hiddendata)

    }else if (mode == "close"){
        //close
@@ -119,7 +113,7 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
        })

        //add main adminroles
-        config.main_adminroles.forEach((role,index) => {
+        config.adminRoles.forEach((role,index) => {
            try {
                const adminrole = guild.roles.cache.find(r => r.id == role)
                if (!adminrole) return
@@ -127,7 +121,8 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
                permissionArray.push({
                    id:adminrole,
                    type:"role",
-                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
+                    deny:[]
                })
            }catch{
                log("system","invalid role! At 'config.json => main_adminroles:"+index)
@@ -138,105 +133,82 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
        const ticketInfoError = bot.errorLog.serverError("Unable to detect ticket information.\n*(First message that this bot sends)*\n\n__**Possible reasons:**__\n- you unpinned the first message\n- the first message is deleted\n- it has been unpinned & repinned after another message has been pinned.\n\n__**Possible solutions:**__\n- unpin all messages in this channel & repin the first message that this bot sent.\nIf this doesn't work, just delete the ticket manually!")

        //add ticket adminroles
-        await channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id){
-                var firstmsg = msglist.find((m => m.author.id == client.user.id))
-                if (firstmsg == undefined || firstmsg.author.id != client.user.id){
-                    return channel.send({embeds:[ticketInfoError]})
-                }
+
+        const hiddendata = bot.hiddenData.readHiddenData(channel.id)
+        if (hiddendata.length < 1) return channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+        const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
+
+        if (!ticketData) return
+        if (ticketData.closedCategory.enable){
+            /**@type {discord.CategoryChannel} */
+            const category = guild.channels.cache.find(c => c.id == ticketData.closedCategory.id && c.type == discord.ChannelType.GuildCategory)
+            try {
+                channel.setParent(category)
+            }catch{
+                bot.errorLog.log("system","failed to move channel to new category!")
            }
-            
-            if (firstmsg.embeds.length < 1 || !firstmsg.embeds[0].description.includes("OTDATA")) return channel.send({embeds:[ticketInfoError]})
+        }

-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
-            const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
-
-            if (!ticketData) return
-
-            if (ticketData.closedCategory.enable){
-                /**@type {discord.CategoryChannel} */
-                const category = guild.channels.cache.find(c => c.id == ticketData.closedCategory.id && c.type == discord.ChannelType.GuildCategory)
+        ticketData.adminroles.forEach((role,index) => {
+            if (!config.adminRoles.includes(role)){
                try {
-                    channel.setParent(category)
+                    const adminrole = guild.roles.cache.find(r => r.id == role)
+                    if (!adminrole) return
+                
+                    permissionArray.push({
+                        id:adminrole,
+                        type:"role",
+                        allow:[pfb.AddReactions,pfb.ViewChannel,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages],
+                        deny:[]
+                    })
                }catch{
-                    bot.errorLog.log("system","failed to move channel to new category!")
+                    log("system","invalid role! At 'config.json => options/ticket/...:"+index)
                }
            }
-
-            /**
-             * @type {String[]}
-             */
-            const ticketadmin = ticketData.adminroles
-            ticketadmin.forEach((role,index) => {
-                if (!config.main_adminroles.includes(role)){
-                    try {
-                        const adminrole = guild.roles.cache.find(r => r.id == role)
-                        if (!adminrole) return
-                    
-                        permissionArray.push({
-                            id:adminrole,
-                            type:"role",
-                            allow:[pfb.AddReactions,pfb.ViewChannel],
-                            deny:[pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages]
-                        })
-                    }catch{
-                        log("system","invalid role! At 'config.json => options/ticket/...:"+index)
-                    }
-                }
-            })
        })

        channel.permissionOverwrites.set(permissionArray)

        if (!nomessage){
-            //message
-            var closeButtonRow = new discord.ActionRowBuilder()
-                .addComponents(
-                    new discord.ButtonBuilder()
-                    .setCustomId("OTdeleteTicket1")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Danger)
-                    .setLabel(l.buttons.delete)
-                    .setEmoji("✖️")
-                )
-                .addComponents(
-                    new discord.ButtonBuilder()
-                    .setCustomId("OTreopenTicket")
-                    .setDisabled(false)
-                    .setStyle(discord.ButtonStyle.Success)
-                    .setLabel(l.buttons.reopen)
-                    .setEmoji("✔")
-                )
-                
+            //message 
            const embed = new discord.EmbedBuilder()
-                .setColor(config.main_color)
-                .setTitle(":lock: "+l.messages.closedTitle+" :lock:")
+                .setColor(config.color)
+                .setTitle(":lock: "+l.commands.closeTitle+" :lock:")
                .setDescription(l.messages.closedDescription)
-            channel.send({embeds:[embed],components:[closeButtonRow]})
+            channel.send({embeds:[embed],components:[bot.buttons.close.closeCommandRow]})
        }

-        log("system","closed a ticket",[{key:"user",value:user.tag},{key:"ticket",value:channel.name}])
+        log("system","closed a ticket",[{key:"user",value:user.username},{key:"ticket",value:channel.name}])
        

-        //getID & send DM & send api event
-        await channel.messages.fetchPinned().then(msglist => {
-            var firstmsg = msglist.last()
-            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-            const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-            const ticketId = hiddendata.data.find(d => d.key == "type").value
-            const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
-
-            require("../api/modules/events").onTicketClose(user,channel,guild,new Date(),{name:channel.name,status:"closed",ticketOptions:ticketData},newReason)
-
-            const id = hiddendata.data.find(d => d.key == "openerid").value
-
-            if (!id) return false
-
-        })
-
+        //send api event
+        require("../api/modules/events").onTicketClose(user,channel,guild,new Date(),{name:channel.name,status:"closed",ticketOptions:ticketData},newReason)
+    }

+    /**
+     * 
+     * @param {discord.TextChannel} channel 
+     * @param {Number} limit 
+     * @returns 
+     */
+    const getmessages = async (channel,limit) => {
+        const final = []
+        var lastId = ""
+    
+        while (true) {
+            const options = {limit:100}
+            if (lastId) options.before = lastId
+    
+            const messages = await channel.messages.fetch(options)
+            messages.forEach(msg => {final.push(msg)})
+            lastId = messages.last().id
+    
+            if (messages.size != 100 || final >= limit) {
+                break
+            }
+        }
+        return final
    }


@@ -244,13 +216,16 @@ exports.NEWcloseTicket = async (member,channel,prefix,mode,reason,nomessage) =>
        if (!bot.tsconfig.sendTranscripts.enableChannel && !bot.tsconfig.sendTranscripts.enableDM) return false

        const APIEvents = require("../api/modules/events")
-        const messages = await channel.messages.fetch({cache:true})
+        const messages = await getmessages(channel,5000)
        await require("../transcriptSystem/manager")(messages,guild,channel,user,reason)
        APIEvents.onTranscriptCreation(messages,channel,guild,new Date())
    }
    const deleteHandler = async () => {
        if (deleteRequired){
            pendingDelete.shift()
+            //delete HIDDENDATA
+            storage.delete("HIDDENDATA",channel.id)
+
            await channel.delete()
        }
    }
@@ -10,13 +10,12 @@ const storage = bot.storage

 module.exports = () => {
    //dropdown placeholder
-    client.on("interactionCreate",(interaction) => {
+    client.on("interactionCreate",async (interaction) => {
        if (!interaction.isStringSelectMenu()) return
        if (interaction.customId != "OTdropdownMenu") return
        if (interaction.values.includes("OTChooseTicket")){
-            interaction.deferUpdate()
+            await interaction.deferUpdate()
        }
-
    })


@@ -37,7 +36,7 @@ module.exports = () => {
            if (interaction.customId.startsWith("OTnewT")){
                const optionid = interaction.customId.split("OTnewT")[1]
                if (!optionid){
-                    interaction.reply({embeds:[bot.errorLog.serverError(l.errors.ticketDoesntExist)]})
+                    await interaction.reply({embeds:[bot.errorLog.serverError(l.errors.ticketDoesntExist)]})
                    return
                }
            }
@@ -48,33 +47,26 @@ module.exports = () => {

            //ticketoptions from config
            const currentTicketOptions = configParser.getTicketById(customId)
-
            if (currentTicketOptions == false) return interaction.reply({embeds:[bot.errorLog.serverError(l.errors.anotherOption)]})

            if (interaction.isButton()){
                try {
-                    interaction.deferUpdate()
+                    await interaction.deferReply({ephemeral:config.system.answerInEphemeralOnOpen})
                } catch{}
            }else if (interaction.isChatInputCommand()){
-                interaction.reply({embeds:[bot.errorLog.success(l.messages.createdTitle,l.messages.createdDescription)]})
+                try {
+                    await interaction.deferReply({ephemeral:config.system.answerInEphemeralOnOpen})
+                } catch{}
            }else if (interaction.isStringSelectMenu()){
                try {
-                    interaction.deferUpdate()
+                   await interaction.deferUpdate()
                } catch{}
            }

-            if (storage.get("ticketStorage",interaction.member.id) == null || storage.get("ticketStorage",interaction.member.id) == "false"|| Number(storage.get("ticketStorage",interaction.member.id)) < config.system.max_allowed_tickets){
-
-                try{
-                    if (currentTicketOptions.enableDmOnOpen){
-                        interaction.member.send({embeds:[bot.errorLog.custom(l.messages.newTicketDmTitle,currentTicketOptions.message,":ticket:",config.main_color)]})
-                    }
-                }
-                catch{log("system","can't send DM to member, member doesn't allow dm's")}
-                
+            if (storage.get("amountOfUserTickets",interaction.member.id) == null || storage.get("amountOfUserTickets",interaction.member.id) == "false"|| Number(storage.get("amountOfUserTickets",interaction.member.id)) < config.system.maxAmountOfTickets){

                //update storage
-                storage.set("ticketStorage",interaction.member.id,Number(storage.get("ticketStorage",interaction.member.id))+1)
+                storage.set("amountOfUserTickets",interaction.member.id,Number(storage.get("amountOfUserTickets",interaction.member.id))+1)
                var ticketNumber = interaction.member.user.username

                //set ticketName
@@ -92,19 +84,12 @@ module.exports = () => {
                const pfb = discord.PermissionFlagsBits
                const guild = client.guilds.cache.find(g => g.id == interaction.guild.id)

-                //set everyone allowed
-                if (config.system['has@everyoneaccess']){
-                    var everyoneAllowPerms = [pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
-                    var everyoneDenyPerms = []
-                }else{
-                    var everyoneAllowPerms = []
-                    var everyoneDenyPerms = [pfb.ViewChannel]
-                }
+                //set @everyone no ticket access
                permissionsArray.push({
                    id:interaction.guild.roles.everyone,
                    type:"role",
-                    allow:everyoneAllowPerms,
-                    deny:everyoneDenyPerms
+                    allow:[],
+                    deny:[pfb.ViewChannel]
                })

                //add the user that created the ticket
@@ -115,7 +100,7 @@ module.exports = () => {
                })

                //add main adminroles
-                config.main_adminroles.forEach((role,index) => {
+                config.adminRoles.forEach((role,index) => {
                    try {
                        const adminrole = guild.roles.cache.find(r => r.id == role)
                        if (!adminrole) return
@@ -125,9 +110,7 @@ module.exports = () => {
                            type:"role",
                            allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
                        })
-                    }catch{
-                        log("system","invalid role! At 'config.json => main_adminroles:"+index)
-                    }
+                    }catch{}
                })

                //add ticket adminroles
@@ -136,7 +119,7 @@ module.exports = () => {
                 */
                const ticketadmin = currentTicketOptions.adminroles
                ticketadmin.forEach((role,index) => {
-                    if (!config.main_adminroles.includes(role)){
+                    if (!config.adminRoles.includes(role)){
                        try {
                            const adminrole = guild.roles.cache.find(r => r.id == role)
                            if (!adminrole) return
@@ -146,16 +129,33 @@ module.exports = () => {
                                type:"role",
                                allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
                            })
-                        }catch{
-                            log("system","invalid role! At 'config.json => options/ticket/...:"+index)
-                        }
+                        }catch{}
                    }
                })

+                //add ticket adminroles
+                if (currentTicketOptions.readonlyAdminroles){
+                    currentTicketOptions.readonlyAdminroles.forEach((role,index) => {
+                        if (!config.adminRoles.includes(role) && !currentTicketOptions.adminroles.includes(role)){
+                            try {
+                                const adminrole = guild.roles.cache.find(r => r.id == role)
+                                if (!adminrole) return
+
+                                permissionsArray.push({
+                                    id:adminrole,
+                                    type:"role",
+                                    allow:[pfb.AddReactions,pfb.ViewChannel],
+                                    deny:[pfb.SendMessages,pfb.AttachFiles,pfb.EmbedLinks]
+                                })
+                            }catch{}
+                        }
+                    })
+                }
+
                //add member role
-                if (config.system.member_role != "" && config.system.member_role != " " && config.system.member_role != "false" && config.system.member_role != "null" && config.system.member_role != "0"){
+                if (config.system.memberRole && ![" ","0","false","null","undefined"].includes(config.system.memberRole)){
                    try {
-                        const userrole = guild.roles.cache.find(r => r.id == config.system.member_role)
+                        const userrole = guild.roles.cache.find(r => r.id == config.system.memberRole)
                        if (userrole){
                            permissionsArray.push({
                                id:userrole,
@@ -163,9 +163,7 @@ module.exports = () => {
                                deny:[pfb.ViewChannel]
                            })
                        }
-                    }catch{
-                        log("system","invalid role! At 'config.json => system/member_role")
-                    }
+                    }catch{}
                }

                //create the channel
@@ -177,25 +175,35 @@ module.exports = () => {
                    permissionOverwrites:permissionsArray
                    
                }).then((ticketChannel) => {
-                    storage.set("userTicketStorage",ticketChannel.id,interaction.member.id)
+                    storage.set("userFromChannel",ticketChannel.id,interaction.member.id)
+                    if (currentTicketOptions.autoclose.enable) storage.set("autocloseTickets",ticketChannel.id,currentTicketOptions.autoclose.inactiveHours)
+
+                    bot.hiddenData.writeHiddenData(ticketChannel.id,[{key:"type",value:currentTicketOptions.id},{key:"openerid",value:interaction.user.id},{key:"createdms",value:new Date().getTime()}])

-                    const hiddendata = bot.hiddenData.writeHiddenData("ticketdata",[{key:"type",value:currentTicketOptions.id},{key:"openerid",value:interaction.user.id},{key:"createdms",value:new Date().getTime()}])
-                    
                    var ticketEmbed = new discord.EmbedBuilder()
                        //.setAuthor({name:interaction.user.id})
-                        .setColor(config.main_color)
+                        .setColor(config.color)
                        .setTitle(currentTicketOptions.name)
                        //.setFooter({text:"Ticket Type: "+currentTicketOptions.id})
+                    if (currentTicketOptions.autoclose.enable){
+                        const footerText = l.commands.autocloseTitle.replace("{0}",currentTicketOptions.autoclose.inactiveHours+"h")
+                        ticketEmbed.setFooter({text:footerText})
+                    }
+
                    if (currentTicketOptions.ticketmessage.length > 0){
-                        ticketEmbed.setDescription(currentTicketOptions.ticketmessage+hiddendata)
-                    }else{
-                        ticketEmbed.setDescription(hiddendata)
+                        ticketEmbed.setDescription(currentTicketOptions.ticketmessage)
                    }

                    if (currentTicketOptions.thumbnail.enable) ticketEmbed.setThumbnail(currentTicketOptions.thumbnail.url)
+                    if (currentTicketOptions.image.enable) ticketEmbed.setImage(currentTicketOptions.image.url)
                
+                    const herePing = currentTicketOptions.ping['@here'] ? " @here" : ""
+                    const everyonePing = currentTicketOptions.ping['@everyone'] ? " @everyone" : ""
+                    const customPing = currentTicketOptions.ping.custom.enable ? " <@&"+currentTicketOptions.ping.custom.roleId+">" : ""
+
+
                    ticketChannel.send({
-                        content:"<@"+interaction.member.id+"> @here",
+                        content:"<@"+interaction.member.id+">"+herePing+everyonePing+customPing,
                        embeds:[ticketEmbed],
                        components:[closeButton]
                    
@@ -203,12 +211,36 @@ module.exports = () => {
                        firstmsg.pin()
                    })
                    
-                    log("system","created new ticket",[{key:"ticket",value:ticketName},{key:"user",value:interaction.user.tag}])
+                    log("system","created new ticket",[{key:"ticket",value:ticketName},{key:"user",value:interaction.user.username}])
                    require("../api/modules/events").onTicketOpen(interaction.user,ticketChannel,interaction.guild,new Date(),{name:ticketName,status:"open",ticketOptions:currentTicketOptions})
+
+                    const channelbutton = new discord.ActionRowBuilder()
+                        .addComponents([
+                            new discord.ButtonBuilder()
+                                .setStyle(discord.ButtonStyle.Link)
+                                .setDisabled(false)
+                                .setEmoji("🎫")
+                                .setLabel(l.commands.goToTicket)
+                                .setURL(ticketChannel.url)
+                        ])
+                        
+                    try{
+                        if (currentTicketOptions.enableDmOnOpen) interaction.member.send({embeds:[bot.errorLog.custom(l.messages.newTicketDmTitle,currentTicketOptions.message,":ticket:",config.color)],components:[channelbutton]})
+                    }
+                    catch{log("system","failed to send DM")}
+
+                    if ((interaction.isButton() && config.system.answerInEphemeralOnOpen) || interaction.isChatInputCommand()){
+                        if (interaction.deferred){
+                            interaction.editReply({embeds:[bot.errorLog.success(l.messages.createdTitle,l.messages.createdDescription)],components:[channelbutton]})
+                        }else{
+                            interaction.reply({embeds:[bot.errorLog.success(l.messages.createdTitle,l.messages.createdDescription)],components:[channelbutton]})
+                        }
+                    }
+                    
                })
            }else{
                try {
-                    if (config.system.enable_DM_Messages){
+                    if (config.system.dmMessages){
                        interaction.member.send({embeds:[bot.errorLog.warning(l.errors.maxAmountTitle,l.errors.maxAmountDescription)]})
                    }
                }
@@ -218,4 +250,4 @@ module.exports = () => {
            }
        }
    })
-}
+}
@@ -15,23 +15,16 @@ const pfb = discord.PermissionFlagsBits
     * @returns 
     */
 const reopenTicket = (guild,channel,user) => {
-    log("system","re-opened a ticket",[{key:"ticket",value:channel.name},{key:"user",value:user.tag}])
+    log("system","re-opened a ticket",[{key:"ticket",value:channel.name},{key:"user",value:user.username}])

    var permissionsArray = []

-    //set everyone allowed
-    if (config.system['has@everyoneaccess']){
-        var everyoneAllowPerms = [pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
-        var everyoneDenyPerms = []
-    }else{
-        var everyoneAllowPerms = []
-        var everyoneDenyPerms = [pfb.ViewChannel]
-    }
+    //set @everyone no ticket access
    permissionsArray.push({
        id:guild.roles.everyone,
        type:"role",
-        allow:everyoneAllowPerms,
-        deny:everyoneDenyPerms
+        allow:[],
+        deny:[pfb.ViewChannel]
    })

    channel.permissionOverwrites.cache.forEach((p) => {
@@ -42,6 +35,15 @@ const reopenTicket = (guild,channel,user) => {
                allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
                deny:[]
            })
+        }else{
+            if (p.id != guild.roles.everyone){
+                permissionsArray.push({
+                    id:p.id,
+                    type:"role",
+                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
+                    deny:[]
+                })
+            }
        }
    })

@@ -11,6 +11,14 @@ const version = require("../info.json").version
 /**@typedef {{style:{enableCustomBackground:Boolean, backgroundModus:"color"|"image", backgroundData:String, titleColor:String}, bot:{name:String, id:Number, pfp:String}, ticket:{creatorname:String, creatorid:Number, closedtime:Number, openedtime:Number}}} OThtsDataOption */


+/**==========================================================
+=============================================================
+================THIS FILE ISN'T USED ANYMORE!!===============
+            This file is for html transcripts V1! 
+       Visit compileJsonV2.js for the current version!
+=============================================================
+===========================================================*/
+
 /**
 * 
 * @param {discord.Guild} guild 
@@ -46,13 +54,9 @@ exports.compile = (guild,channel,user,messagesInv,data) => {
            })

            msg.embeds.forEach((embed) => {
-                if (embed.description){
-                    var desc = bot.hiddenData.removeHiddenData(embed.description).description
-                }else{var desc = false}
-
                embedArray.push({
                    title:embed.title || false,
-                    description:desc,
+                    description:embed.description ? embed.description : false,
                    authorimg:((embed.author && embed.author.iconURL) ? embed.author.iconURL : false),
                    authortext:(embed.author ? embed.author.name : false),
                    footerimg:((embed.footer && embed.footer.iconURL) ? embed.footer.iconURL : false),
@@ -64,12 +68,12 @@ exports.compile = (guild,channel,user,messagesInv,data) => {
                })
            })

-
+            const memberColor = msg.member ? msg.member.displayHexColor : "#ffffff"
            messagesArray.push({
                author:{
-                    name:msg.author.tag,
+                    name:msg.author.username,
                    id:Number(msg.author.id),
-                    color:msg.member.displayHexColor || "#ffffff",
+                    color:memberColor,
                    pfp:msg.author.displayAvatarURL()
                },
                content:msg.content || "",
@@ -102,7 +106,7 @@ exports.compile = (guild,channel,user,messagesInv,data) => {

            creatorname:data.ticket.creatorname,
            creatorid:Number(data.ticket.creatorid),
-            closedbyname:user.tag,
+            closedbyname:user.username,
            closedbyid:Number(user.id),

            closedtime:data.ticket.closedtime,
@@ -0,0 +1,394 @@
+const discord = require('discord.js')
+
+const bot = require("../../../index")
+const tsconfig = bot.tsconfig
+const tsembeds = require("../embeds")
+const tsdb = require("../tsdb")
+
+const otversion = require("../../../package.json").version
+const version = require("../info.json").version
+
+const mentions = require("./mentions").replacementions
+
+/**@typedef {{background:{enableCustomBackground:Boolean, backgroundModus:"color"|"image", backgroundData:String}, header:{enableCustomHeader:Boolean, decoColor:String, backgroundColor:String, textColor:String}, stats:{enableCustomStats:Boolean, backgroundColor:String, keyTextColor:String, valueTextColor:String, hideBackgroundColor:String, hideTextColor:String}} OTTranscriptStyle} */
+/**@typedef {{name:String, id:String, pfp:String}} OTTranscriptBot */
+/**@typedef {{name:String, id:String, guildname:String, guildid:String, guildinvite:String|false, creatorname:String, creatorid:String, closedbyname:String, closedbyid:String, claimedname:String, claimedid:String, creatorpfp:String, closedbypfp:String, claimedpfp:String, closedtime:Number, openedtime:Number, components:{messages:1, files:1, embeds:1, reactions:1, interactions:{dropdowns:1, buttons:1, total:1}, attachments:{invites:1, images:1, gifs:1, stickers:1}}, roleColors:[{id:String,color:String}] }} OTTranscriptTicket */
+/**@typedef {{author:{name:String, id:String, color:String, pfp:String, bot:Boolean, verifiedBot:Boolean, system:Boolean}, content:String|false, timestamp:Number, type:"normal", important:Boolean, edited:Boolean, embeds:[{title:String|false, description:String|false, authorimg:String|false, authortext:String|false, footerimg:String|false, footertext:String|false, color:String, image:String|false, thumbnail:String|false, url:String|false, fields:[{name:String,value:String,inline:Boolean}]}], attachments:[{type:"FILE", name:String, fileType:String, size:String, url:String}, {type:"FILE:image", name:String, fileType:String, size:String, url:String}, {type:"URL:invite", guildId:String, guildName:String, guildSize:Number, guildOnline:Number, image:String, url:String}, {type:"URL:gif", url:String}, {type:"BUILDIN:sticker", name:String, url:String}], components:[{type:"buttons", buttons:[{type:"interaction"|"url", label:String|false, icon:String|false, color:"gray"|"green"|"red"|"blue", id:String|false, url:String|false, disabled:Boolean}]}, {type:"dropdown", placeholder:String|false, options:[{label:String|false, icon:String|false, description:String|false, id:String|false}]}, {type:"reactions", reactions:[{amount:1, emoji:String, type:"svg"|"image"|"gif"}]}], reply:{type:"reply"|"command"|false, user:{name:String, id:String, color:String, pfp:String, bot:Boolean, verifiedBot:Boolean, system:Boolean}, replyOptions:{content:String, messageId:String, channelId:String, guildId:String}, commandOptions:{interactionName:String, interactionId:String}}}} OTTranscriptMessage */
+/**@typedef {{enabled:Boolean,premiumToken:String, customCredits:{enable:Boolean, replaceText:String, replaceURL:String, enableReportBug:Boolean},customHeaderUrl:{enabled:Boolean, url:String, text:String}, customTranscriptUrl:{enabled:Boolean, name:String}, customFavicon:{enabled:Boolean, image:String},additionalFlags:String[]}} OTTranscriptPremium */
+
+/**@typedef {{version:"2", otversion:String, language:String, style:OTTranscriptStyle, bot:OTTranscriptBot, ticket:OTTranscriptTicket, messages:OTTranscriptMessage[], premium:OTTranscriptPremium}} OTTranscriptCompileInput */
+
+/**@typedef {{style:OTTranscriptStyle,bot:OTTranscriptBot,ticket:OTTranscriptTicket,premium:OTTranscriptPremium}} OTHTMLDataOption */
+
+
+/**@param {discord.ButtonStyle} buttonstyle */
+const buttonStyleToColor = (buttonstyle) => {
+    if (buttonstyle == discord.ButtonStyle.Primary){
+        return "blue"
+    }else if (buttonstyle == discord.ButtonStyle.Secondary){
+        return "gray"
+    }else if (buttonstyle == discord.ButtonStyle.Danger){
+        return "red"
+    }else if (buttonstyle == discord.ButtonStyle.Success){
+        return "green"
+    }else{
+        return "gray"
+    }
+}
+
+/**
+ * 
+ * @param {discord.Guild} guild 
+ * @param {discord.Channel} channel 
+ * @param {discord.User} user 
+ * @param {discord.Message[]} messagesInv
+ * @param {OTHTMLDataOption} data 
+ */
+exports.compile = (guild,channel,user,messagesInv,data) => {
+    const messages = messagesInv.reverse()
+    var invisibleMessages = 0
+    
+    //MESSAGE STATS COUNTS
+    var messageAmount = messages.length
+    var fileAmount = 0
+    var embedAmount = 0
+    var reactionsAmount = 0
+    var interactionAmount = 0
+    messages.forEach((msg) => {
+        fileAmount = fileAmount + Array.from(msg.attachments).length
+        embedAmount = embedAmount + msg.embeds.length
+
+        msg.reactions.cache.forEach(reaction => {
+            reactionsAmount = reactionsAmount + reaction.count
+        })
+        if (msg.components && msg.components.length > 0){
+            msg.components.forEach((component) => {
+                if (component.components.length > 0){
+                    interactionAmount = interactionAmount + component.components.length
+                }else{
+                    interactionAmount = interactionAmount+1
+                }
+                
+            })
+        }
+    })
+
+    /**@type {OTTranscriptMessage[]} */
+    const messagesArray = []
+    messages.forEach((msg) => {
+        if (msg.content || msg.embeds.length > 0 || msg.attachments.toJSON().length > 0 || msg.components.length > 0 || msg.reactions.cache.size > 0){
+
+            const embedArray = []
+            const attachmentArray = []
+            const componentsArray = []
+
+            msg.attachments.forEach((file) => {
+                attachmentArray.push({
+                    type:"FILE",
+                    name:file.name,
+                    fileType:file.contentType,
+                    size:Math.round(file.size/1000)+" kb",
+                    url:file.url
+                })
+            })
+
+            msg.embeds.forEach((embed) => {
+                embedArray.push({
+                    title:embed.title || false,
+                    description:embed.description ? mentions(embed.description,guild) : false,
+                    authorimg:((embed.author && embed.author.iconURL) ? embed.author.iconURL : false),
+                    authortext:(embed.author ? embed.author.name : false),
+                    footerimg:((embed.footer && embed.footer.iconURL) ? embed.footer.iconURL : false),
+                    footertext:(embed.footer ? embed.footer.text : false),
+                    color:embed.hexColor,
+                    image:((embed.image && embed.image.url) ? embed.image.url : false),
+                    thumbnail:((embed.thumbnail && embed.thumbnail.url) ? embed.thumbnail.url : false),
+                    url:(embed.url ? embed.url : false),
+                    fields:embed.fields
+                })
+            })
+
+            const tempreactions = []
+            msg.reactions.cache.forEach((reaction) => {
+                const count = reaction.count
+                const emoji = reaction.emoji
+
+                if (emoji instanceof discord.GuildEmoji){
+                    //custom emoji
+                    tempreactions.push({
+                        amount:count,
+                        emoji:(emoji.url) ? emoji.url : "",
+                        type:(emoji.animated) ? "gif" : "image"
+                    })
+                }else if (emoji instanceof discord.ReactionEmoji){
+                    //build-in emoji
+                    tempreactions.push({
+                        amount:count,
+                        emoji:emoji.name,
+                        type:"svg"
+                    })
+                }
+            })
+            componentsArray.push({
+                type: "reactions",
+                reactions:tempreactions
+            })
+
+            msg.components.forEach((actionrow) => {
+                var isdropdown = false
+                var actioncomponents = []
+                actionrow.components.forEach((comp) => {
+                    if (comp.type == discord.ComponentType.ActionRow || comp.type == discord.ComponentType.TextInput) return
+                    
+                    /**
+                     * type: "buttons";
+                        buttons: [{
+                            type: "interaction" | "url";
+                            label: string | false;
+                            icon: string | false;
+                            color: "gray" | "green" | "red" | "blue";
+                            id: string | false;
+                            url: string | false;
+                            disabled: boolean;
+                        }];
+                    }, {
+                        type: "dropdown";
+                        placeholder: string | false;
+                        options: [{
+                            label: string | false;
+                            icon: string | false;
+                            description: string | false;
+                            id: string | false;
+                        }];
+                    },
+                     */
+                    if (comp.type == discord.ComponentType.Button){
+                        actioncomponents.push({
+                            type: (comp.style == discord.ButtonStyle.Link) ? "url" : "interaction",
+                            label: (comp.label) ? comp.label : false,
+                            icon: (comp.emoji) ? comp.emoji.name : false,
+                            color: buttonStyleToColor(comp.style),
+                            id: comp.customId ? comp.customId : false,
+                            url: (comp.url) ? comp.url : false,
+                            disabled: false
+                        })
+                    }else{
+                        isdropdown = true
+                        var drpdwnoptions = []
+                        /**@type {discord.APISelectMenuOption[]} */
+                        const dropdownoptions = comp.options
+                        dropdownoptions.forEach((opt) => {
+                            drpdwnoptions.push({
+                                label: opt.label,
+                                icon: (opt.emoji) ? opt.emoji : false,
+                                description: (opt.description) ? opt.description : false,
+                                id: "hello world :)"
+                            })
+                        })
+
+                        componentsArray.push({
+                            type:"dropdown",
+                            placeholder:false,
+                            options:drpdwnoptions
+                        })
+                    }
+                })
+
+                if (!isdropdown){
+                    componentsArray.push({
+                        type:"buttons",
+                        buttons:actioncomponents
+                    }) 
+                }
+            })
+
+            const important = msg.guild ? (msg.content.includes("<@"+msg.guild.id+">") || msg.content.includes("<@everyone") || msg.content.includes("@here")): false
+
+            const replytype = (msg.interaction) ? "command" : ((msg.reference) ? "reply" : false)
+            if (replytype == "command"){
+                const replycolorRAW = msg.guild.members.cache.find((m) => m.id == msg.interaction.user.id)
+                const replycolor = (replycolorRAW) ? replycolorRAW.displayHexColor.replace("#000000","#ffffff") : "#ffffff"
+                var reply = {
+                    type:replytype,
+                    commandOptions:{
+                        interactionId:msg.interaction.id,
+                        interactionName:msg.interaction.commandName
+                    },
+                    user:{
+                        name:msg.interaction.user.username,
+                        id:msg.interaction.user.id,
+                        color:replycolor,
+                        pfp:msg.interaction.user.displayAvatarURL(),
+                        bot:msg.interaction.user.bot,
+                        system:msg.interaction.user.system,
+                        verifiedBot:msg.interaction.user.flags.has(discord.UserFlags.VerifiedBot)
+                    }
+                }
+            }else if (replytype == "reply"){
+
+                var replycontentRAW = messages.find((msg2) => msg2.id == msg.reference.messageId)
+                var replycontent = (replycontentRAW && replycontentRAW.content) ? replycontentRAW.content.slice(0,(60-replycontentRAW.author.username.length)) : "deleted this message"
+                const replycolorRAW = (replycontentRAW) ? msg.guild.members.cache.find((m) => m.id == replycontentRAW.author.id) : false
+                const replycolor = (replycolorRAW) ? replycolorRAW.displayHexColor.replace("#000000","#ffffff") : "#ffffff"
+                
+                var user = (replycontentRAW && replycontentRAW.content) ? {
+                    name:(replycontentRAW) ? replycontentRAW.author.username : "undefined",
+                    id:(replycontentRAW) ? replycontentRAW.author.id : "undefined",
+                    color:replycolor,
+                    pfp:(replycontentRAW) ? replycontentRAW.author.username : "",
+                    bot:(replycontentRAW) ? replycontentRAW.author.bot : false,
+                    system:(replycontentRAW) ? replycontentRAW.author.system : false,
+                    verifiedBot:(replycontentRAW) ? replycontentRAW.author.flags.has(discord.UserFlags.VerifiedBot) : false,
+                } : {
+                    name:"someone",
+                    id:"undefined",
+                    color:"#ffffff",
+                    pfp:"https://raw.githubusercontent.com/twitter/twemoji/master/assets/72x72/1f5d1.png",
+                    bot:false,
+                    system:false,
+                    verifiedBot:false,
+                }
+                
+                var reply = {
+                    type:replytype,
+                    replyOptions:{
+                        content:replycontent,
+                        messageId: msg.reference.messageId,
+                        channelId: msg.reference.channelId,
+                        guildId: msg.reference.guildId
+                    },
+                    user:user
+                }
+            }else{var reply = {type:replytype}}
+
+            const authorColor = msg.member ? msg.member.displayHexColor.replace("#000000","#ffffff") : "#ffffff"
+            messagesArray.push({
+                author:{
+                    name:msg.author.username,
+                    id:msg.author.id,
+                    color:authorColor,
+                    pfp:msg.author.displayAvatarURL(),
+                    bot:msg.author.bot,
+                    system:msg.author.system,
+                    verifiedBot:msg.author.flags.has(discord.UserFlags.VerifiedBot)
+                },
+                content:mentions(msg.content,guild) || "",
+                timestamp:msg.createdTimestamp,
+                embeds:embedArray,
+                attachments:attachmentArray,
+                edited: (typeof msg.editedTimestamp == "number"),
+                type:"normal",
+                important:important,
+                reply:reply,
+                components:componentsArray
+            })
+        }else {invisibleMessages++}
+    })
+
+    const dsb = data.style.background
+    const dsh = data.style.header
+    const dss = data.style.stats
+
+    /**@type {OTTranscriptCompileInput} */
+    const result = {
+        version,otversion,
+        language:bot.config.languageFile,
+        style:{
+            background:{
+                backgroundData:dsb.backgroundData || "",
+                backgroundModus:dsb.backgroundModus || "",
+                enableCustomBackground:dsb.enableCustomBackground || false,
+            },
+            header:{
+                backgroundColor:dsh.backgroundColor || "#202225",
+                decoColor:dsh.decoColor || "#F8BA00",
+                textColor:dsh.textColor || "#ffffff",
+                enableCustomHeader:dsh.enableCustomHeader || false
+            },
+            stats:{
+                backgroundColor:dss.backgroundColor || "#202225",
+                keyTextColor:dss.keyTextColor || "#737373",
+                valueTextColor:dss.valueTextColor || "#ffffff",
+                hideBackgroundColor:dss.hideBackgroundColor || "#40444a",
+                hideTextColor:dss.hideTextColor || "#ffffff",
+                enableCustomStats:dss.enableCustomStats || false
+            }
+        },
+        bot:{
+            name:data.bot.name || "Open Ticket",
+            id:data.bot.id || 0,
+            pfp:data.bot.pfp || "dj-dj.be/wp-content/uploads/2022/07/profielfoto-blauw-wit.png?size=128"
+        },
+        ticket:{
+            name:channel.name,
+            id:channel.id,
+
+            guildname:guild.name,
+            guildid:guild.id,
+            guildinvite:"",
+
+            creatorname:data.ticket.creatorname,
+            creatorid:data.ticket.creatorid,
+            creatorpfp:data.ticket.creatorpfp,
+
+            closedbyname:user.username,
+            closedbyid:user.id,
+            closedbypfp:user.displayAvatarURL(),
+
+            claimedid:"",
+            claimedname:"",
+            claimedpfp:"",
+            
+            closedtime:data.ticket.closedtime,
+            openedtime:data.ticket.openedtime,
+            
+            roleColors:[],
+            components:{
+                messages:messageAmount,
+                embeds:embedAmount,
+                files:fileAmount,
+                interactions:{
+                    buttons:0,
+                    dropdowns:0,
+                    total:interactionAmount
+                },
+                reactions:reactionsAmount,
+                attachments:{
+                    gifs:0,
+                    images:0,
+                    stickers:0,
+                    invites:0
+                }
+            }
+        },
+        messages:messagesArray,
+        premium:{
+            enabled:false,
+            premiumToken:"",
+            
+            customCredits:{
+                enable:false,
+                replaceText:"Powered By Open Ticket!",
+                replaceURL:"https://openticket.dj-dj.be",
+                enableReportBug:true
+            },
+            customHeaderUrl:{
+                enabled:false,
+                url:"https://openticket.dj-dj.be",
+                text:"Hello!"
+            },
+            customTranscriptUrl:{
+                enabled:false,
+                name:"test-server"
+            },
+            customFavicon:{
+                enabled:false,
+                image:"https://openticket.dj-dj.be"
+            },
+            additionalFlags:[]
+        }
+    }
+
+
+    return result
+}
@@ -6,7 +6,7 @@ const tsconfig = bot.tsconfig
 const tsembeds = require("../embeds")
 const tsdb = require("../tsdb")

-/**@typedef {{status:"success"|"error", id:String, time:Number, estimated:{lastdump: Number, processtime:Number}, transcriptstatus:{value:2, data:{fetchedmsgs:true, uploaded:true, inqueue:true, processed:false, waiting:false, available:false}}}} OTuploadResponse */
+/**@typedef {{status:"success"|"error", id:String, time:Number, estimated:{lastdump: Number, processtime:Number,waittime:Number}, transcriptstatus:{value:2, data:{fetchedmsgs:true, uploaded:true, inqueue:true, processed:false, waiting:false, available:false}}}} OTuploadResponse */

 /**
 * @param {Object} json
@@ -17,12 +17,12 @@ exports.upload = async (json) => {
        const data = encodeURIComponent(JSON.stringify(json))

        try {
-        const res = await axios.get("https://api.transcripts.dj-dj.be/upload?auth=openticketTRANSCRIPT1234&version=1.0.0&data="+data)
+        const res = await axios.post("https://transcripts.dj-dj.be/api/upload?auth=openticketTRANSCRIPT1234&version=2",JSON.stringify(json))
        if (res.status != 200) resolve(false)
-
+        
        resolve(res.data)
-        }catch{
-            console.log("failed transcript upload!") 
+        }catch(err){
+            console.log("failed transcript upload!",err.response)
            resolve(false)
        }
    })
@@ -0,0 +1,57 @@
+const discord = require('discord.js')
+
+const bot = require("../../../index")
+const tsconfig = bot.tsconfig
+const tsembeds = require("../embeds")
+const tsdb = require("../tsdb")
+
+/**
+ * 
+ * @param {String} text 
+ * @param {discord.Guild} guild 
+ */
+exports.replacementions = (text,guild) => {
+    const userregex = /<@([0-9]+)>(\s)?/g
+    const usertext = text.replace(userregex,(x) => {
+        var res = userregex.exec(x)
+        userregex.lastIndex = 0
+
+        var member = guild.members.cache.find((m) => m.id == res[1])
+        var text = member ? member.user.username.replace(/\s/g,"&nbsp;") : res[1]
+        return "<@"+text+"> "
+    })
+
+    const channelregex = /<#([0-9]+)>(\s)?/g
+    const channeltext = usertext.replace(channelregex,(x) => {
+        var res = channelregex.exec(x)
+        channelregex.lastIndex = 0
+
+        var channel = guild.channels.cache.find((c) => c.id == res[1])
+        var text = channel ? channel.name.replace(/\s/g,"&nbsp;") : res[1]
+        return "<#"+text+"> "
+    })
+
+    const roleregex = /<@&([0-9]+)>(\s)?/g
+    const roletext = channeltext.replace(roleregex,(x) => {
+        var res = roleregex.exec(x)
+        roleregex.lastIndex = 0
+
+        var role = guild.roles.cache.find((r) => r.id == res[1])
+        var text = role ? role.name.replace(/\s/g,"&nbsp;") : res[1]
+        
+        var color = role ? ((role.hexColor == "#000000") ? "regular" : role.hexColor) : "regular"
+
+        return "<@&"+text+"::"+color+"> "
+    })
+
+    const defaultroleregex = /@(everyone|here)(\s)?/g
+    const defaultroletext = roletext.replace(defaultroleregex,(x) => {
+        var res = defaultroleregex.exec(x)
+        defaultroleregex.lastIndex = 0
+
+        var text = res[1]
+        return "<@&"+text+"::regular> "
+    })
+
+    return defaultroletext
+}
@@ -1,67 +0,0 @@
-{
-    "version":"1.0.0",
-    "otversion":"3.2.1",
-    "style":{
-        "enableCustomBackground":false,
-        "backgroundModus":"color OR image",
-        "backgroundData":"#ffffff OR https://www.example.com/image.png",
-        "titleColor":"#ffffff"
-    },
-    "bot":{
-        "name":"DJdj Support Bot",
-        "id":12345678910,
-        "pfp":"https://www.example.com/image.png"
-    },
-    "ticket":{
-        "name":"support-DJj123dj",
-        "id":12345678910,
-
-        "guildname":"DJdj Development",
-        "guildid":12345678910,
-
-        "creatorname":"DJj123dj#1706",
-        "creatorid":12345678910,
-        "closedbyname":"DJj123dj#1706",
-        "closedbyid":12345678910,
-
-        "closedtime":12345678910,
-        "openedtime":12345678910,
-
-        "messages":1,
-        "files":1
-    },
-    "messages":[
-        {
-            "author":{
-                "name":"DJj123dj#1706",
-                "id":12345678910,
-                "color":"#ffffff",
-                "pfp":"https://www.example.com/image.png"
-            },
-            "content":"string or FALSE",
-            "timestamp":12345678910,
-            "embeds":[
-                {
-                    "title":"string or FALSE",
-                    "description":"string or FALSE",
-                    "authorimg":"https://www.example.com/image.png or FALSE",
-                    "authortext":"string or FALSE",
-                    "footerimg":"https://www.example.com/image.png or FALSE",
-                    "footertext":"string or FALSE",
-                    "color":"#ffffff",
-                    "image":"https://www.example.com/image.png or FALSE",
-                    "thumbnail":"https://www.example.com/image.png or FALSE",
-                    "url":"https://www.example.com/image.png or FALSE"
-                }
-            ],
-            "files":[
-                {
-                    "name":"image.png",
-                    "type":"PNG",
-                    "size":"1MB",
-                    "url":"https://www.example.com/image.png"
-                }
-            ]
-        }
-    ]
-}
@@ -22,8 +22,8 @@ exports.beingprocessed = (name,id,rawprocesstime,user) => {

    const embed = new discord.EmbedBuilder()
        .setTitle("🧾 "+l.transcripts.title)
-        .setColor(config.main_color)
-        .setAuthor({name:user.tag,iconURL:user.displayAvatarURL()})
+        .setColor(config.color)
+        .setAuthor({name:user.username,iconURL:user.displayAvatarURL()})
        .setFooter({text:name})

        .setDescription("`"+l.transcripts.processed+"...`\n"+l.transcripts.wait+"\n\n"+l.transcripts.estimated+": "+processtime)
@@ -42,8 +42,8 @@ exports.beingprocessed = (name,id,rawprocesstime,user) => {
 exports.tsready = (name,id,url,user) => {
    const embed = new discord.EmbedBuilder()
        .setTitle("🧾 "+l.transcripts.title)
-        .setColor(config.main_color)
-        .setAuthor({name:user.tag,iconURL:user.displayAvatarURL()})
+        .setColor(config.color)
+        .setAuthor({name:user.username,iconURL:user.displayAvatarURL()})
        .setFooter({text:name})

        if (url){
@@ -67,7 +67,7 @@ exports.tserror = (name,id,user,err) => {
    const embed = new discord.EmbedBuilder()
        .setTitle("❌ "+l.transcripts.title)
        .setColor(discord.Colors.Red)
-        .setAuthor({name:user.tag,iconURL:user.displayAvatarURL()})
+        .setAuthor({name:user.username,iconURL:user.displayAvatarURL()})
        .setFooter({text:name})

        const errDesc = (typeof err == "string") ? "\n"+err : ""
@@ -1,3 +1,3 @@
 {
-    "version":"1.0.0"
+    "version":"2"
 }
@@ -14,11 +14,15 @@ const tsdb = require("./tsdb")
 const checkAvailability = async () => {
    if (process.argv.some((v) => v == "--tsoffline")) return true
    const axios = require("axios").default
-    const res = await axios.get("https://transcripts.dj-dj.be/status.txt")
-    if (!res || !(res.status == 200) || !res.data) return false
+    try{
+        const res = await axios.get("https://transcripts.dj-dj.be/api/status.json")
+        if (!res || !(res.status == 200) || !res.data) return false

-    if ((res.data == "online") || (res.data == "1") || (res.data == "true")) return true
-    else return false
+        if (res.data && res.data["v2"] == "online") return true
+        else return false
+    }catch{
+        return false
+    }
 }

 /**
@@ -36,35 +40,54 @@ module.exports = async (messages,guild,channel,user,reason) => {
    const chName = channel.name
    const chId = channel.id
    
-    /**@param {discord.Collection<string, discord.Message<true>>} msglist*/
-    const asyncmanager = async (msglist) => {
-        var firstmsg = msglist.last()
+    const asyncmanager = async () => {
+        const hiddendata = bot.hiddenData.readHiddenData(channel.id)
+        if (hiddendata.length < 1) return
+        const ticketId = hiddendata.find(d => d.key == "type").value
+        const ticketData = require("../utils/configParser").getTicketById(ticketId,true)

-        if (firstmsg == undefined || firstmsg.author.id != client.user.id) return false
-        const hiddendata = bot.hiddenData.readHiddenData(firstmsg.embeds[0].description)
-        const ticketId = hiddendata.data.find(d => d.key == "type")
-
-        const id = hiddendata.data.find(d => d.key == "openerid").value
-        const opentime = new Date(Number(hiddendata.data.find(d => d.key == "createdms").value))
+        const id = hiddendata.find(d => d.key == "openerid").value
+        const opentime = new Date(Number(hiddendata.find(d => d.key == "createdms").value))

        const ticketopener = client.users.cache.find(u => u.id == id)
        
        if (tsconfig.sendTranscripts.useHTMLtranscripts){
-            const JSONDATA = require("./communication/compileJson").compile(guild,channel,user,messages,{
+            const tsb = tsconfig.style.background
+            const tsh = tsconfig.style.header
+            const tss = tsconfig.style.stats
+            const JSONDATA = require("./communication/compileJsonV2").compile(guild,channel,user,messages,{
                style:{
-                    titleColor:tsconfig.style.titleColor,
-                    enableCustomBackground:tsconfig.style.background.enableCustomBackground,
-                    backgroundModus:tsconfig.style.background.backgroundModus,
-                    backgroundData:tsconfig.style.background.backgroundData
+                    background:{
+                        enableCustomBackground:tsb.enableCustomBackground,
+                        backgroundModus:tsb.backgroundModus,
+                        backgroundData:tsb.backgroundData
+                    },
+                    header:{
+                        enableCustomHeader:tsh.enableCustomHeader,
+                        backgroundColor:tsh.backgroundColor,
+                        decoColor:tsh.decoColor,
+                        textColor:tsh.textColor
+                    },
+                    stats:{
+                        enableCustomStats:tss.enableCustomStats,
+                        backgroundColor:tss.backgroundColor,
+                        keyTextColor:tss.keyTextColor,
+                        valueTextColor:tss.valueTextColor,
+                        hideBackgroundColor:tss.hideBackgroundColor,
+                        hideTextColor:tss.hideTextColor
+                    }
+                    
                },
                bot:{
                    name:client.user.username,
                    id:client.user.id,
-                    pfp:client.user.displayAvatarURL()
+                    pfp:client.user.displayAvatarURL(),
                },
                ticket:{
                    creatorid:ticketopener.id,
-                    creatorname:ticketopener.tag,
+                    creatorname:ticketopener.username,
+                    creatorpfp:ticketopener.displayAvatarURL(),
+
                    openedtime:opentime.getTime(),
                    closedtime:new Date().getTime()
                }
@@ -88,16 +111,17 @@ module.exports = async (messages,guild,channel,user,reason) => {
            if (!TSdata) return false

            if (TSdata.status == "success"){
-                const url = "https://transcripts.dj-dj.be/t/"+TSdata.time+"_"+TSdata.id+".html"
+                //MAKE THIS COMPATIBLE WITH PREMIUM "customTranscriptUrl" IN FUTURE VERSIONS!!
+                const url = "https://transcripts.dj-dj.be/v2/"+TSdata.time+"_"+TSdata.id+".html"

                //calculate estimated time
-                const lastDumpTime = (new Date(TSdata.estimated.lastdump).getTime())
-                const dumpLoopTime = 15000
-                const nextDump = new Date(lastDumpTime+dumpLoopTime)
-                const processtime = TSdata.estimated.processtime+6000 //6sec extra time for overflow
+                //const lastDumpTime = (new Date(TSdata.estimated.lastdump).getTime())
+                //const dumpLoopTime = 15000
+                //const nextDump = new Date(lastDumpTime+dumpLoopTime)
+                //const processtime = TSdata.estimated.processtime+6000 //6sec extra time for overflow

-                const finaltime = new Date(nextDump.getTime()+processtime)
-                const duration = finaltime.getTime()-new Date().getTime()
+                const duration = TSdata.estimated.waittime
+                const finaltime = new Date(new Date().getTime()+duration)

                //waiting
                if (tsconfig.sendTranscripts.enableChannel){
@@ -119,7 +143,7 @@ module.exports = async (messages,guild,channel,user,reason) => {
                        if (!user) return
                        const embed = tsembeds.tsready(chName,chId,url,user)
                        try {
-                            user.send({embeds:[embed]})
+                            ticketopener.send({embeds:[embed]})
                        }catch{}
                    }
                },duration)
@@ -148,5 +172,5 @@ module.exports = async (messages,guild,channel,user,reason) => {
            }
        }
    }
-    asyncmanager(msglist)
+    asyncmanager()
 }
@@ -26,7 +26,20 @@ exports.createTranscript = async (messagecollection,channel,backup) => {
        messagecollection.forEach((msg) => {
            const timestamp = new Date(msg.createdTimestamp)

-            if (msg.content){var content = msg.content}else{var content = "*empty message*"}
+            //empty message handling
+            if (msg.content){
+                var content = msg.content
+            }else if (msg.embeds.length > 0 && msg.attachments.length > 0){
+                var content = "*this message only has embeds & files*"
+            }else if (msg.embeds.length > 0){
+                var content = "*this message only has embeds*"
+            }else if (msg.attachments.length > 0){
+                var content = "*this message only has files*"
+            }else{
+                var content = "*empty message*"
+            }
+
+
            const fileurls = []
            const rawfiles = Array.from(msg.attachments)
            rawfiles.forEach((file) => {
@@ -34,7 +47,7 @@ exports.createTranscript = async (messagecollection,channel,backup) => {
            })
            const filestring = fileurls.length > 0 ? fileurls.join("\n")+"\n" : ""
            const msgstats = "files: "+msg.attachments.size+", embeds: "+msg.embeds.length
-            filearray.push("["+timestamp.getDate()+"/"+timestamp.getMonth()+"/"+timestamp.getFullYear()+", "+timestamp.getHours()+":"+timestamp.getMinutes()+":"+timestamp.getSeconds()+"|"+msg.author.tag+"] ["+msgstats+"]\n"+content+"\n"+filestring)
+            filearray.push("["+timestamp.getDate()+"/"+timestamp.getMonth()+"/"+timestamp.getFullYear()+", "+timestamp.getHours()+":"+timestamp.getMinutes()+":"+timestamp.getSeconds()+"|"+msg.author.username+"] ["+msgstats+"]\n"+content+"\n"+filestring)
        })

        if (filearray.length < 2) filearray.push("transcript is empty")
@@ -6,7 +6,7 @@ const l = bot.language
 //==================

 //OTTicketOptions
-/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color: "red"|"green"|"blue"|"gray",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, closedCategory:{enable:Boolean,id:String}}} OTTicketOptions */
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color: "red"|"green"|"blue"|"gray",adminroles: String[], readonlyAdminroles: String[], channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, image:{enable:Boolean,url:String}, closedCategory:{enable:Boolean,id:String}, autoclose:{enable:Boolean,inactiveHours:Number}, ping:{"@here":Boolean, "@everyone":Boolean, custom:{enable:Boolean, roleId:String}} }} OTTicketOptions */

 //OTRoleOptions
 /**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",enableDmOnOpen:Boolean}} OTRoleOptions */
@@ -16,10 +16,13 @@ const l = bot.language


 //OTConfigMessage
-/**@typedef {{id: string, name: string, description: string, dropdown: boolean, enableFooter: boolean, footer: string, enableThumbnail: boolean, thumbnail: string, enableCustomColor: boolean, color: string, options: string[], other:{enableTicketExplaination: boolean, enableMaxTicketsWarning: boolean, customDropdownPlaceholder:{enable:Boolean,text:String}, customCategoryText:{enable:Boolean,text:String}, embedTitleURL:{enable:Boolean,url:String} } }} OTConfigMessage*/
+/**@typedef {{id: string, name: string, description: string, dropdown: boolean, enableFooter: boolean, footer: string, enableFooterImage: boolean, footerImage: string, enableThumbnail: boolean, thumbnail: string, enableImage: boolean, image: string, enableCustomColor: boolean, color: string, options: string[], other:{enableTicketExplaination: boolean, enableMaxTicketsWarning: boolean, customDropdownPlaceholder:{enable:Boolean,text:String}, customCategoryText:{enable:Boolean,text:String}, embedTitleURL:{enable:Boolean,url:String} } }} OTConfigMessage*/
+
+//OTAllOptions
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, image:{enable:Boolean,url:String}, url:String, closedCategory:{enable:Boolean,id:String}, autoclose:{enable:Boolean,inactiveHours:Number}, readonlyAdminroles: String[]}} OTAllOptions */

 //StringOptions
-/**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDmOnOpen"|"ticketmessage"|"thumbnail"|"closedCategory"} OTTicketStringOptions */
+/**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDmOnOpen"|"ticketmessage"|"thumbnail"|"image"|"closedCategory"|"adminroles"|"autoclose"|"ping"} OTTicketStringOptions */
 /**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"roles"|"mode"|"enableDmOnOpen"} OTRoleStringOptions */
 /**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"url"} OTWebsiteStringOptions */

@@ -168,8 +171,6 @@ this.websiteType = {}
 this.messageType = {}


-//OTAllOptions
-/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, url:String, closedCategory:{enable:Boolean,id:String}}} OTAllOptions */

 /**
 * 
@@ -32,6 +32,12 @@ exports.getOption = getOption
 * @returns {discord.ButtonBuilder|false}
 */
 exports.getButton = (id) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.utils",
+        file:"./core/utils/getButton.js",
+        time:new Date().getTime(),
+        type:"getbutton"
+    })
    const option = getOption(id)
    if (!option) return false
    if (option.type == "ticket"){
@@ -67,28 +73,4 @@ exports.getButton = (id) => {
    }

    return button
-}
-
-
-exports.rawButtonData = class {
-    constructor() {
-        this.id = ""
-        this.name = ""
-        this.description = ""
-        this.icon = ""
-        this.label = ""
-        this.type = ""
-
-        this.color = ""
-        this.enableDmOnOpen = true
-        this.url = ""
-        this.roles = ["",""]
-        this.mode = ""
-        this.adminroles = ["",""]
-        this.channelprefix = ""
-        this.category = ""
-        this.message = ""
-        this.ticketmessage = ""
-        
-    }
 }
@@ -11,6 +11,12 @@ const configParser = require("./configParser")
 * @returns {discord.StringSelectMenuBuilder|false}
 */
 exports.getDropdown = (ids,placeholder) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.utils",
+        file:"./core/utils/getDropdown.js",
+        time:new Date().getTime(),
+        type:"getdropdown"
+    })
    const dropdown = new discord.StringSelectMenuBuilder()
        .setCustomId("OTdropdownMenu")
        .setDisabled(false)
@@ -18,7 +24,7 @@ exports.getDropdown = (ids,placeholder) => {
        .setMinValues(1)
        .setPlaceholder(placeholder || l.messages.chooseATicket)
        .addOptions(
-            new discord.SelectMenuOptionBuilder()
+            new discord.StringSelectMenuOptionBuilder()
                .setDefault(true)
                .setLabel(placeholder || l.messages.chooseATicket)
                .setValue("OTChooseTicket")
@@ -28,7 +34,7 @@ exports.getDropdown = (ids,placeholder) => {
        const option = configParser.getTicketById(id,true)
        const roleoption = configParser.getRoleById(id,true)
        if (option){
-            const selectComponent = new discord.SelectMenuOptionBuilder()
+            const selectComponent = new discord.StringSelectMenuOptionBuilder()
            .setDefault(false)
            .setValue("OTnewT"+option.id)

@@ -37,12 +43,13 @@ exports.getDropdown = (ids,placeholder) => {
            }else{
                if (option.label) selectComponent.setLabel(option.label)
                if (option.icon) selectComponent.setEmoji(option.icon)
+                if (option.description) selectComponent.setDescription(option.description)
            }

            dropdown.addOptions(selectComponent)

        }else if (roleoption){
-            const selectComponent = new discord.SelectMenuOptionBuilder()
+            const selectComponent = new discord.StringSelectMenuOptionBuilder()
            .setDefault(false)
            .setValue("OTnewR"+roleoption.id)

@@ -14,12 +14,18 @@ const l = bot.language


 exports.createEmbed = (id) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.utils",
+        file:"./core/utils/getEmbed.js",
+        time:new Date().getTime(),
+        type:"getembed"
+    })
    //-----------------------------------
    //general importing
    const data = require("./configParser").getConfigMessage(id)
    /**@type {discord.ButtonBuilder[]}*/
    var buttons = []
-    /**@type {getButton.rawButtonData[]} */
+    /**@type {import('./configParser').OTAllOptions[]} */
    var buttonData = []

    data.options.forEach((option) => {
@@ -34,23 +40,37 @@ exports.createEmbed = (id) => {
    //create the embed
    const embed = new discord.EmbedBuilder()
        .setTitle(data.name)
-    if (data.enableFooter) embed.setFooter({text:data.footer})
+    
+    try {
+        const footerimg = (data.enableFooter && data.enableFooterImage) ? data.footerImage : undefined
+        if (data.enableFooter) embed.setFooter({text:data.footer,iconURL:footerimg})
+    }catch{
+        bot.errorLog.log("info","FOOTER FAILED TO LOAD, probably invalid url!")
+    }

    try {
        if (data.enableThumbnail) embed.setThumbnail(data.thumbnail)
-    }catch{bot.errorLog.log("info","THUMBNAIL FAILED TO LOAD, probably invalid url!")}
+    }catch{
+        bot.errorLog.log("info","THUMBNAIL FAILED TO LOAD, probably invalid url!")
+    }
+
+    try {
+        if (data.enableImage) embed.setImage(data.image)
+    }catch{
+        bot.errorLog.log("info","IMAGE FAILED TO LOAD, probably invalid url!")
+    }

    if (data.enableCustomColor){
        embed.setColor(data.color)
    }else{
-        embed.setColor(config.main_color)
+        embed.setColor(config.color)
    }

    if (data.other.embedTitleURL.enable) embed.setURL(data.other.embedTitleURL.url)

    var description = data.description
    if (data.other.enableTicketExplaination){
-        const chooseCategoryMSG = data.other.customCategoryText.enable ? data.other.customCategoryText.text : l.messages.chooseCategory
+        const chooseCategoryMSG = data.other.customCategoryText.enable ? data.other.customCategoryText.text : l.messages.chooseATicket
        description = description+"\n\n__"+chooseCategoryMSG+"__\n"

        var ticketExplainations = []
@@ -63,7 +83,7 @@ exports.createEmbed = (id) => {
    }

    if (data.other.enableMaxTicketsWarning){
-        description = description+"\n\n"+l.commands.maxTicketWarning.replace("{0}",config.system.max_allowed_tickets)
+        description = description+"\n\n"+l.commands.maxTicketWarning.replace("{0}",config.system.maxAmountOfTickets)
    }

    if (description) embed.setDescription(description)
@@ -1,66 +1,49 @@
+const storage = require("../../index").storage

-/**@typedef {{type:String,data:[{key:String,value:String}]}} hiddenData */
+/**@typedef {[{key:String,value:String}]} hiddenData */

 /**
 * 
- * @param {String} messageContent 
+ * @param {String} channelid 
 * @returns {hiddenData}
 */

-exports.readHiddenData = (messageContent) => {
-    //ticketdata//type:123|userid:456)
-    const rawhidden = messageContent.split("[ ](OTDATA|")[1]
-    const rawhidden2 = rawhidden.split("//")
+exports.readHiddenData = (channelid) => {
+    const content = storage.get("HIDDENDATA",channelid)
+    if (!content) return []

-    const datatype = rawhidden2[0]
-    var rawhiddendata = rawhidden2[1]
-    var rawhiddendataArray = rawhiddendata.split("")
-    rawhiddendataArray.pop()
-
-    rawhiddendata = rawhiddendataArray.join("")
-
-    const splittedData = rawhiddendata.split("|")
-
-    const resultData = []
-    splittedData.forEach((data) => {
-        //   type:123
-        const dataresult = data.split(":")
-
-        resultData.push({key:dataresult[0],value:dataresult[1]})
-    })
-
-    return {type:datatype,data:resultData}
+    try {
+        return JSON.parse(content)
+    } catch {
+        return []
+    }
 }

 /**
 * 
- * @param {String} type 
+ * @param {String} channelid 
 * @param {[{key:String,value:String}]} data 
- * @returns {String}
+ * @returns {Boolean}
 */
-exports.writeHiddenData = (type,data) => {
-    const dataValues = []
-    data.forEach((d) => {
-        dataValues.push(d.key+":"+d.value)
-    })
-
-    const datastring = dataValues.join("|")
-
-    const result = "[ ](OTDATA|"+type+"//"+datastring+")"
-
-    return result
+exports.writeHiddenData = (channelid,data) => {
+    try {
+        storage.set("HIDDENDATA",channelid,JSON.stringify(data))
+        return true
+    } catch {
+        return false
+    }
 }

 /**
 * 
- * @param {String} description
- * @returns {{description:String,hiddenData:hiddenData}}
+ * @param {String} channelid
+ * @returns {Boolean}
 */
-exports.removeHiddenData = (description) => {
-    const hiddenData = this.readHiddenData(description)
-
-    const splitted = description.split("[ ](OTDATA")
-    const original = splitted[0]
-
-    return {description:original,hiddenData:hiddenData}
+exports.deleteHiddenData = (channelid) => {
+    try {
+        storage.delete("HIDDENDATA",channelid)
+        return true
+    } catch {
+        return false
+    }
 }
@@ -3,13 +3,211 @@ const bot = require('../../index')
 const client = bot.client
 const config = bot.config
 const log = bot.errorLog.log
+const axios = require("axios").default
+const fs = require("fs")

 const loadChalk = async () => {
    return await (await import("chalk")).default
 }

-module.exports = async () => {
+//OTLiveStatus
+/**@typedef {[{style:[{title:String,titleColor:"normal"|"red"|"green"|"blue"|"yellow"|"white"|"gray"|"magenta"|"cyan",description:String,descriptionColor:"normal"|"red"|"green"|"blue"|"yellow"|"white"|"gray"|"magenta"|"cyan"}],active:{versions:String[],languages:String[],usingPlugins:["yes"|"no"|"both"],usingSlashCommands:["yes"|"no"|"both"],transcripts:["html"|"text"|"both"]}}]} OTLiveStatus */
+
+//OTLiveStatusError
+/**@typedef {{bot:{id:String,pfp:String,name:String}, openticket:{version:String,language:String, slashcmds:Boolean,transcripts:false|"text"|"html",config:{system:{},options:{},messages:{},transcripts:{}},plugins:String[],pluginload:{success:Number,error:Number,total:Number}}, details:{actions:[{type:String,category:String,file:String,time:Number}],errortime:Number}, error:String}} OTLiveStatusError */
+
+/**@type {[{type:String, category:String, file:String, time:Number}]} */
+exports.actionRecorder = []
+
+//================================================================
+//=========================FUNCTIONS==============================
+//================================================================
+
+const getSlashEnabled = () => {
+    if (!fs.existsSync("./storage/slashcmdEnabled.txt")) return false
+    if (fs.readFileSync("./storage/slashcmdEnabled.txt").toString() == require("../../package.json").version){
+        return true
+    }else return false
+}
+
+/**
+ * @param {Boolean} [local=false]
+ * @returns {Promise<OTLiveStatus|false>}
+*/
+const getLivestatus = (local) => {
+    return new Promise((resolve,reject) => {
+        if (local){
+            try {
+                const livestatus = require("../../livestatus.json")
+                if (!livestatus) return resolve(false)
+                resolve(livestatus)
+            }catch{
+                return resolve(false)
+            }
+        }else{
+            try {
+                axios.get("https://livestatus.dj-dj.be/openticket.json").then((res) => {
+                    const livestatus = res.data
+                    if (!Array.isArray(livestatus)) return resolve(false)
+                    if (!livestatus) return resolve(false)
+                    resolve(livestatus)
+                })
+            }catch{
+                return resolve(false)
+            }
+        }
+    })
+}
+
+var globalPluginData = {total:0,error:0,success:0}
+
+//announcer
+/**@param {{total:Number,error:Number,success:Number}} pluginData*/
+exports.run = async (pluginData) => {
    const chalk = await loadChalk()
-    
-    //LIVESTATUS SOON
+    globalPluginData = pluginData
+    const res = await getLivestatus(process.argv.some((v) => v == "--localstatus"))
+    if (!res) return false
+    if (res.length == 0) return
+
+    /**@type {[{title:String,titleColor:"normal"|"red"|"green"|"blue"|"yellow"|"white"|"gray"|"magenta"|"cyan",description:String,descriptionColor:"normal"|"red"|"green"|"blue"|"yellow"|"white"|"gray"|"magenta"|"cyan"}]} */
+    const activeStyles = []
+    res.forEach((announcement) => {
+        const a = announcement.active
+        
+        const isLanguage = a.languages.includes(config.languageFile) || a.languages.includes("all")
+        const isVersion = a.versions.includes(require("../../package.json").version)
+
+        var tsenabled = (bot.tsconfig.sendTranscripts.enableChannel || bot.tsconfig.sendTranscripts.enableDM)
+        var tsmode = bot.tsconfig.sendTranscripts.useHTMLtranscripts ? "html" : "text"
+        const isTranscript = (a.transcripts.includes("html") && tsmode == "html" && tsenabled) || (a.transcripts.includes("text") && tsmode == "text" && tsenabled) || (a.transcripts.includes("both") && tsenabled)
+        const isPlugins = (a.usingPlugins.includes("yes") && pluginData.total > 0) || (a.usingPlugins.includes("no") && pluginData.total == 0) || (a.usingPlugins.includes("both"))
+        const isSlashCMD = (a.usingSlashCommands.includes("yes") && getSlashEnabled()) || (a.usingSlashCommands.includes("no") && !getSlashEnabled()) || (a.usingSlashCommands.includes("both"))
+
+        if (!isLanguage || !isVersion || !isTranscript || !isPlugins || !isSlashCMD) return
+        announcement.style.forEach((s) => activeStyles.push(s))
+    })
+    const final = []
+    activeStyles.forEach((style) => {
+        const dc = style.descriptionColor
+        const tempd = style.description.split("\n")
+        const tc = style.titleColor
+        const t = "["+style.title+"]"
+        const tempd2 = []
+        tempd.forEach((tmpd,i) => {
+            if (i > 0){
+                var newtext = tmpd
+                var i2 = 0
+                while(i2 < t.length+1){
+                    newtext = " "+newtext
+                    i2++
+                }
+                tempd2.push(newtext)
+            }else{
+                tempd2.push(tmpd)
+            }
+        })
+        const d = tempd2.join("\n")
+
+
+        var fd = d
+        if (dc == "normal" || dc == "white") fd = chalk.white(d)
+        if (dc == "red") fd = chalk.red(d)
+        if (dc == "yellow") fd = chalk.yellow(d)
+        if (dc == "green") fd = chalk.green(d)
+        if (dc == "blue") fd = chalk.blue(d)
+        if (dc == "gray") fd = chalk.gray(d)
+        if (dc == "magenta") fd = chalk.magenta(d)
+        if (dc == "cyan") fd = chalk.cyan(d)
+
+        var ft = t
+        if (tc == "normal" || tc == "white") ft = chalk.white(t)
+        if (tc == "red") ft = chalk.red(t)
+        if (tc == "yellow") ft = chalk.yellow(t)
+        if (tc == "green") ft = chalk.green(t)
+        if (tc == "blue") ft = chalk.blue(t)
+        if (tc == "gray") ft = chalk.gray(t)
+        if (tc == "magenta") ft = chalk.magenta(t)
+        if (tc == "cyan") ft = chalk.cyan(t)
+
+        final.push(ft+" "+fd)
+    })
+
+    console.log(final.join("\n\n"))
+}
+
+var waitTime = new Date().getTime()
+var waitTimeEnabled = false
+
+/**@param {OTLiveStatusError} options @returns {Promise<Boolean>} */
+const uploadLiveStatus = (options) => {
+    return new Promise((resolve,reject) => {
+        if (process.argv.some((v) => v == "--noerrorupload")) return resolve(true)
+        try {
+            var data = encodeURIComponent(JSON.stringify(options))
+            axios.get("https://livestatus.dj-dj.be/openticket?auth=openticketLIVESTATUS1234&data="+data).then((res) => {
+                if (res.status == 200) resolve(true)
+                else resolve(false)
+            })
+        }catch{
+            resolve(false)
+        }
+    })
+}
+
+/**@param {String} err @returns {Promise<Boolean>}*/
+exports.liveStatusUploadManager = async (err) => {
+    return new Promise(async (resolve) => {
+        
+        if (process.argv.some((v) => v == "--noerrorupload")) return resolve(true)
+        else{
+            var tsenabled = (bot.tsconfig.sendTranscripts.enableChannel || bot.tsconfig.sendTranscripts.enableDM)
+            var tsmode = bot.tsconfig.sendTranscripts.useHTMLtranscripts ? "html" : "text"
+            const transcriptMode = tsenabled ? tsmode : false
+            const slashMode = getSlashEnabled()
+
+            try {
+                if (waitTimeEnabled){
+                    if (new Date().getTime() < waitTime){
+                        waitTimeEnabled = false
+                        return resolve(false)
+                    }
+                }
+                const result = await uploadLiveStatus({
+                    bot:{
+                        id:client.user.id,
+                        name:client.user.username,
+                        pfp:client.user.displayAvatarURL()
+                    },
+                    error:err,
+                    openticket:{
+                        config:{
+                            //TEMPORARY SOLUTION => AXIOS 414 ERROR!
+                            //messages:config.messages,
+                            //options:config.options,
+                            //transcripts:bot.tsconfig,
+                            //system:config.system
+                        },
+                        language:config.languageFile,
+                        version:"3.4.4",
+                        slashcmds:slashMode,
+                        transcripts:transcriptMode,
+                        plugins:fs.readdirSync("./plugins"),
+                        pluginload:globalPluginData
+                    },
+                    details:{
+                        errortime:new Date().getTime()
+                        //TEMPORARY SOLUTION => AXIOS 414 ERROR!
+                        //actions:this.actionRecorder,
+                        //database:fs.readFileSync("./storage/database.json").toString()
+                    }
+                })
+                if (!result){
+                    waitTime = new Date().getTime()+30000
+                    waitTimeEnabled = true
+                }
+                resolve(result)
+            }catch{resolve(false)}
+        }
+    })
 }
@@ -13,8 +13,14 @@ const storage = bot.storage
 * @returns {Boolean} has permissions?
 */
 exports.command = (memberid,guildid) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"command"
+    })
    const permsmember = client.guilds.cache.find(g => g.id == guildid).members.cache.find(m => m.id == memberid)
-    if (config.main_adminroles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("ManageGuild")){
+    if (config.adminRoles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("ManageGuild")){
        return false
    }else {return true}
 }
@@ -25,6 +31,12 @@ exports.command = (memberid,guildid) => {
 * @returns {Boolean}
 */
 exports.sendUserNoPerms = (user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendusernoperms"
+    })
    try {
        user.send({embeds:[bot.errorLog.noPermsMessage(user)]})
        return true
@@ -39,6 +51,12 @@ exports.sendUserNoPerms = (user) => {
 * @returns {Boolean}
 */
 exports.sendUserNoTicket = (user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendusernoticket"
+    })
    try {
        user.send({embeds:[bot.errorLog.notInATicket]})
        return true
@@ -53,6 +71,12 @@ exports.sendUserNoPerms = (user) => {
 * @returns {Boolean}
 */
 exports.sendUserNoDelete = (user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendusernodelete"
+    })
    try {
        user.send({embeds:[bot.errorLog.noPermsDelete(user)]})
        return true
@@ -68,6 +92,12 @@ exports.sendUserNoPerms = (user) => {
 * @returns {Boolean}
 */
 exports.sendChannelNoPerms = (channel,user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendchannelnoperms"
+    })
    try {
        channel.send({embeds:[bot.errorLog.noPermsMessage(user)]})
        return true
@@ -83,6 +113,12 @@ exports.sendUserNoPerms = (user) => {
 * @returns {Boolean}
 */
 exports.sendChannelNoTicket = (channel,user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendchannelnoticket"
+    })
    try {
        channel.send({embeds:[bot.errorLog.notInATicket]})
        return true
@@ -98,6 +134,12 @@ exports.sendUserNoPerms = (user) => {
 * @returns {Boolean}
 */
 exports.sendChannelNoDelete = (channel,user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendchannelnodelete"
+    })
    try {
        channel.send({embeds:[bot.errorLog.noPermsDelete(user)]})
        return true
@@ -1,35 +1,61 @@
-//    __________       __________       ___________     ____       ____
-//   /   ____   \     /  ______  \     /          |     |   \      |  |
-//   |  /    \  |     |  |    |  |     |  |_______|     |    \     |  |
-//   |  |    |  |     |  |____|  |     |  |             |  |\ \    |  |
-//   |  |    |  |     |  ________/     |  |______       |  | \ \   |  |
-//   |  |    |  |     |  |             |   _____|       |  |  \ \  |  |
-//   |  |    |  |     |  |             |  |             |  |   \ \ |  |
-//   |  |    |  |     |  |             |  |________     |  |    \ \|  |
-//   |  \____/  |     |  |             |          |     |  |     \    |
-//   \__________/     |__|             \__________|     |__|      \___|
+/**
+   ____  _____  ______ _   _     _______ _____ _____ _  ________ _______ 
+  / __ \|  __ \|  ____| \ | |   |__   __|_   _/ ____| |/ /  ____|__   __|
+ | |  | | |__) | |__  |  \| |      | |    | || |    | ' /| |__     | |   
+ | |  | |  ___/|  __| | . ` |      | |    | || |    |  < |  __|    | |   
+ | |__| | |    | |____| |\  |      | |   _| || |____| . \| |____   | |   
+  \____/|_|    |______|_| \_|      |_|  |_____\_____|_|\_\______|  |_|   
+                                                                       
+                      Hey! we are looking for you!
+    Do you speak a language that isn't yet in our /languages directory
+        or do you speak one that isn't up-to-date? Open Ticket needs
+            translators for lots of different languages!
+  Feel free to join our translator team and help us improve Open Ticket!
+
+
+
+    
+    SUGGESTING NEW FEATURES:
+    =====================
+    Open Ticket is a community project. This means that 
+    almost all feature ideas come from our community. 
+    Are you missing something you want in open ticket? 
+    Then join our Discord server and we will add it (if possible)
+
+    Did you know that 80% of all features in OT were ideas from our community?
+
+
+
+    INFORMATION:
+    ============
+    Open Ticket v3.4.4  -  © DJdj Development
+
+    discord: https://discord.dj-dj.be
+    website: https://www.dj-dj.be
+    github: https://openticket.dj-dj.be
+    support e-mail: support@dj-dj.be
+
+    Config files:
+    ./config.json
+    ./transcriptconfig.json
+
+    Send ./openticketdebug.txt when there are errors!
+ */

 const discord = require("discord.js")
 const fs = require('fs')
 const {GatewayIntentBits,Partials} = discord
-const APIBase = require("./core/api/modules/base")
-if (APIBase.embeddedMode){
-    var tempClient = APIBase.clientLocation
-}else{
-    var tempClient = new discord.Client({
-        intents:[
-            GatewayIntentBits.DirectMessages,
-            GatewayIntentBits.GuildInvites,
-            GatewayIntentBits.GuildMembers,
-            GatewayIntentBits.GuildMessages,
-            GatewayIntentBits.Guilds,
-            GatewayIntentBits.MessageContent
-        ],
-        partials:[Partials.Channel,Partials.Message]
-    })
-}
-/**@type {discord.Client} */
-const client = tempClient
+const client = new discord.Client({
+    intents:[
+        GatewayIntentBits.DirectMessages,
+        GatewayIntentBits.GuildInvites,
+        GatewayIntentBits.GuildMembers,
+        GatewayIntentBits.GuildMessages,
+        GatewayIntentBits.Guilds,
+        GatewayIntentBits.MessageContent
+    ],
+    partials:[Partials.Channel,Partials.Message]
+})
 exports.client = client
 client.setMaxListeners(50)
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","created client")
@@ -39,42 +65,16 @@ var tempconfig = require("./config.json")
 var isDevConfig = false

 if (process.argv.some((v) => v == "--devconfig")){
-    async function logFLAGS(){
-        const chalk = await (await import("chalk")).default
-        console.log(chalk.blue("[FLAGS] => used dev config instead of normal config"))
-    }; logFLAGS()
    isDevConfig = true
    try{
-    tempconfig = require("./devConfig.json")
+    tempconfig = require("./devconfig.json")
    }catch{tempconfig = require("./config.json")}
 }else{
    tempconfig = require("./config.json")
 }
-if (process.argv.some((v) => v == "--nochecker")){
-    async function logFLAGS(){
-        const chalk = await (await import("chalk")).default
-        console.log(chalk.blue("[FLAGS] => disabled checker.js"))
-    }; logFLAGS()
-}
-if (process.argv.some((v) => v == "--tsoffline")){
-    async function logFLAGS(){
-        const chalk = await (await import("chalk")).default
-        console.log(chalk.blue("[FLAGS] => offline check for html transcripts disabled!"))
-    }; logFLAGS()
-}
-if (process.argv.some((v) => v == "--debug")){
-    async function logFLAGS(){
-        const chalk = await (await import("chalk")).default
-        console.log(chalk.blue("[FLAGS] => enabled DEBUG mode"))
-    }; logFLAGS()
-}
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded flags")

 exports.developerConfig = isDevConfig
-const language = require("./core/languageManager").language
-exports.language = language
-if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded language")
-

 const config = tempconfig
 exports.config = config
@@ -82,16 +82,21 @@ exports.config = config
 const tsconfig = isDevConfig ? require("./devtsconfig.json") : require("./transcriptconfig.json")
 exports.tsconfig = tsconfig

+const language = require("./core/languageManager").language
+exports.language = language
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded language")
+
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded config")
 exports.storage = require('./core/dynamicdatabase/storage')
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded storage")

 exports.errorLog = require("./core/errorLogSystem")
-const log = this.errorLog.log
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","LOADED LOGGING SYSTEM")
 if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","switching to new logs")
 this.errorLog.log("debug","loaded new logs")

+exports.actionRecorder = require("./core/utils/liveStatus").actionRecorder
+
 exports.hiddenData = require("./core/utils/hiddendata")
 this.errorLog.log("debug","loaded hiddendataTM")

@@ -107,6 +112,12 @@ this.errorLog.log("debug","loaded buttons & embeds")

 client.on('ready',async () => {
    this.errorLog.log("debug","client logged in")
+    this.actionRecorder.push({
+        category:"ot.managers.djs",
+        file:"index.js",
+        time:new Date().getTime(),
+        type:"client.loggedin.success"
+    })
    var statusSet = false
    const setStatus = (type,text) => {
        if (statusSet == true) return
@@ -118,98 +129,147 @@ client.on('ready',async () => {
        }
        client.user.setActivity(text,{type:getTypeEnum(type)})
        statusSet = true
-        log("system","loaded status",[{key:"type",value:type},{key:"text",value:text}])
    }
    this.errorLog.log("debug","bot status loaded")
+    this.actionRecorder.push({
+        category:"ot.managers.djs",
+        file:"index.js",
+        time:new Date().getTime(),
+        type:"client.setstatus.success"
+    })

    const chalk = await (await import("chalk")).default

-    if (!process.argv[2]){
-        console.log(chalk.red("WELCOME TO OPEN TICKET!"))
-        this.errorLog.log("debug","loaded console interface")
-        log("info","open ticket ready",[{key:"version",value:require("./package.json").version},{key:"language",value:config.languagefile}])
-        require("./core/utils/liveStatus")()
+    require("./core/startscreen").run()
+    this.actionRecorder.push({
+        category:"ot.managers.main",
+        file:"index.js",
+        time:new Date().getTime(),
+        type:"startscreen.success"
+    })
+
+    if (!process.argv[2] || (process.argv[2] && !process.argv[2].startsWith("slash"))){
+        //normal start
+        this.errorLog.log("debug","loaded console interface")

-        console.log(chalk.blue("\n\nlogs:")+"\n============")
        if (config.status.enabled){
            setStatus(config.status.type,config.status.text)
        }

-        if (fs.existsSync("./storage/slashcmdEnabled.txt")){
-            /**@type {"true"|"false"} */
-            const data = fs.readFileSync("./storage/slashcmdEnabled.txt").toString()
-            if (data === "true"){require("./core/slashSystem/autoSlashUpdate")()}
-        }else{fs.writeFileSync("./storage/slashcmdEnabled.txt","false")}
+        this.actionRecorder.push({
+            category:"ot.managers.main",
+            file:"index.js",
+            time:new Date().getTime(),
+            type:"startmode.normal"
+        })

-        log("system","bot logged in!")
+        var updatingSlash = false
+        if (fs.existsSync("./storage/slashcmdEnabled.txt")){
+            /**@type {"true"|"false"|String} */
+            const data = fs.readFileSync("./storage/slashcmdEnabled.txt").toString()
+            if (data === require("./package.json").version){
+                require("./core/slashSystem/autoSlashUpdate")()
+                updatingSlash = true
+
+            }else if ((data != require("./package.json").version) && (data != "false")){
+                require("./core/slashSystem/slashEnable")(true)
+                updatingSlash = true
+            }
+        }else{
+            if (process.argv.some((v) => v == "--noslash")){
+                fs.writeFileSync("./storage/slashcmdEnabled.txt","false")
+            }else{
+                fs.writeFileSync("./storage/slashcmdEnabled.txt",require("./package.json").version)
+                require("./core/slashSystem/slashEnable")(true)
+                updatingSlash = true
+            }
+        }
+        this.actionRecorder.push({
+            category:"ot.managers.main",
+            file:"index.js",
+            time:new Date().getTime(),
+            type:"slashcmd.autoupdate.success"
+        })

        try {
-            await client.guilds.cache.find((g) => g.id == config.server_id).members.fetch()
+            await client.guilds.cache.find((g) => g.id == config.serverId).members.fetch()
        }catch{
            this.errorLog.log("info","tried to cache user information, failed!")
        }
-        return
-    }
+        require("./core/startscreen").headerDataReady(chalk,config.status,updatingSlash,false)

-    if (process.argv[2] == "d"){
-        if (config.status.enabled){
-            setStatus(config.status.type,config.status.text)
-        }
-    }
-
-    if (!process.argv[2].startsWith("slash")){
-        console.log(chalk.red("WELCOME TO OPEN TICKET!"))
-        this.errorLog.log("debug","loaded console interface")
-        log("info","open ticket ready",[{key:"version",value:require("./package.json").version},{key:"language",value:config.languagefile}])
-        require("./core/utils/liveStatus")()
-
-        console.log(chalk.blue("\n\nlogs:")+"\n============")
-        if (config.status.enabled){
-            setStatus(config.status.type,config.status.text)
-        }
-        if (fs.existsSync("./storage/slashcmdEnabled.txt")){
-            /**@type {"true"|"false"} */
-            const data = fs.readFileSync("./storage/slashcmdEnabled.txt").toString()
-            if (data === "true"){require("./core/slashSystem/autoSlashUpdate")()}
-        }else{fs.writeFileSync("./storage/slashcmdEnabled.txt","false")}
-
-        log("system","bot logged in!")
-
-        try {
-            await client.guilds.cache.find((g) => g.id == config.server_id).members.fetch()
-        }catch{
-            this.errorLog.log("info","tried to cache user information, failed!")
-        }
    }else{
-        console.log(chalk.red("STARTING IN ")+chalk.blue("SLASH MODE")+chalk.red("..."))
+        //slash command activation using node index.js slash (enable|disable)
+        require("./core/startscreen").headerDataReady(chalk,config.status,updatingSlash,true)
        this.errorLog.log("debug","slashmode activated")
-        console.log("logs:\n================")
-        console.log("client logged in...")
-        console.log("loading files...")
        if (process.argv[3] == "enable"){
            console.log(chalk.green("switching to slashEnable.js"))
+            this.actionRecorder.push({
+                category:"ot.managers.main",
+                file:"index.js",
+                time:new Date().getTime(),
+                type:"startmode.slash.enable"
+            })
            require("./core/slashSystem/slashEnable")()
        }else if (process.argv[3] == "disable"){
            console.log(chalk.green("switching to slashDisable.js"))
+            this.actionRecorder.push({
+                category:"ot.managers.main",
+                file:"index.js",
+                time:new Date().getTime(),
+                type:"startmode.slash.disable"
+            })
            require("./core/slashSystem/slashDisable")()
        }else{
-            console.log(chalk.red("[SLASH CMD MANAGER]: unknown slash mode!"))
+            console.log(chalk.bgRed("[SLASH CMD MANAGER]: unknown slash command action!"))
            process.exit(1)
        }
    }

    //load plugins
+    this.actionRecorder.push({
+        category:"ot.managers.plugins",
+        file:"./core/api/pluginlauncher.js",
+        time:new Date().getTime(),
+        type:"plugins.loading"
+    })
    require("./core/api/pluginlauncher")()
+    this.actionRecorder.push({
+        category:"ot.managers.plugins",
+        file:"./core/api/pluginlauncher.js",
+        time:new Date().getTime(),
+        type:"plugins.success"
+    })
    this.errorLog.log("debug","loading plugins")
 })
-if (!require("./core/api/api.json").disable.checkerjs.all) require("./core/checker").checker()
+if (!require("./core/api/api.json").disable.checkerjs.all){
+    this.actionRecorder.push({
+        category:"ot.managers.main",
+        file:"./core/checker.js",
+        time:new Date().getTime(),
+        type:"checker.loading"
+    })
+    require("./core/checker").checker()
    this.errorLog.log("debug","loading checker.js")
    this.errorLog.log("debug","checking config...")
+    this.actionRecorder.push({
+        category:"ot.managers.main",
+        file:"./core/checker.js",
+        time:new Date().getTime(),
+        type:"checker.success"
+    })
+}

 if (process.argv[2] && process.argv[2].startsWith("slash")){
    //do nothing
 }else{

+    this.actionRecorder.push({
+        category:"ot.managers.loader",
+        file:"./index.js",
+        time:new Date().getTime(),
+        type:"commands.loading"
+    })
    this.errorLog.log("debug","LOADING COMMANDS")
    //commands
    require('./commands/ticket')()
@@ -223,23 +283,61 @@ if (process.argv[2] && process.argv[2].startsWith("slash")){
    require("./commands/claim")()
    require("./commands/unclaim")()
    require("./commands/change")()
+    this.actionRecorder.push({
+        category:"ot.managers.loader",
+        file:"./index.js",
+        time:new Date().getTime(),
+        type:"commands.success"
+    })

+    this.actionRecorder.push({
+        category:"ot.managers.loader",
+        file:"./index.js",
+        time:new Date().getTime(),
+        type:"core.loading"
+    })
    this.errorLog.log("debug","LOADING CORE")
    //core
    require('./core/ticketActions/ticketOpener')()
    require("./core/reactionRoles")()
+    require("./core/ticketActions/ticketAutoclose")()

    this.errorLog.log("debug","LOADING INTERACTION HANDLERS")
    //InteractionHandlers
    require("./core/interactionHandlers/handlers/handlers")()

-    //require("./test")()
+    this.actionRecorder.push({
+        category:"ot.managers.loader",
+        file:"./index.js",
+        time:new Date().getTime(),
+        type:"core.success"
+    })
 }

+this.actionRecorder.push({
+    category:"ot.managers.loader",
+    file:"./index.js",
+    time:new Date().getTime(),
+    type:"api.loading"
+})
 this.errorLog.log("debug","loading api")
 const APIEvents = require("./core/api/modules/events")
 const APIConfig = require("./core/api/api.json")

+this.actionRecorder.push({
+    category:"ot.managers.loader",
+    file:"./index.js",
+    time:new Date().getTime(),
+    type:"api.success"
+})
+
+this.actionRecorder.push({
+    category:"ot.managers.loader",
+    file:"./index.js",
+    time:new Date().getTime(),
+    type:"debugsystem.loading"
+})
+
 const debugLog = (debugString) => {
    if (!APIConfig.disable.debug.all && !APIConfig.disable.debug.debuglogs){
    const content = fs.existsSync("./openticketdebug.txt") ? fs.readFileSync("./openticketdebug.txt").toString() : "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="
@@ -270,7 +368,20 @@ process.on("uncaughtException",async (error,origin) => {
    errorLog(error.name+": "+error.message+" | origin: "+origin,error.stack)

    APIEvents.onError(error.name+": "+error.message,new Date())
+
+    //TEMPORARY INTEGRATION FOR LIVESTATUS ERROR UPLOADER:
+    try {
+        await require("./core/utils/liveStatus").liveStatusUploadManager(error.name+": "+error.message+" | origin: "+origin+"\n"+error.stack)
+    } catch {this.errorLog.log("info","FAILED TO AUTO-REPORT ERROR! (you can ignore this error)")}
 })

-if (!APIBase.embeddedMode) client.login(config.auth_token)
+this.actionRecorder.push({
+    category:"ot.managers.loader",
+    file:"./index.js",
+    time:new Date().getTime(),
+    type:"debugsystem.success"
+})
+
+const token = config.token.fromENV ? process.env.TOKEN : config.token.value
+client.login(token)
 this.errorLog.log("debug","login with token")
@@ -1,79 +1,93 @@
 {
-  "errors": {
-    "missingArgsTitle": "قيمة غير صالحة!",
-    "missingArgsDescription": "قيمة مفقودة",
-    "noPermsTitle": "ليس لديك برمشنات !",
-    "noPermsDescription": "أنت بحاجة الى برمشن `ADMINISTRATOR` او أن تكون في قائمة المسموح بهم!",
-    "noPermsDelete": "فقط الإداريين يمكنهم حذف التكت!",
-    "chooseFromListTitle": "Invalid ID",
-    "chooseFromListDescription": "قم بأختيار أحد من الأيديات من الأسفل:",
-    "boterror": "خلل في البوت !",
-    "notInTicketTitle": "انت لست في تكت!",
-    "notInTicketDescription": "هذا الأمر لا يعمل خارج التكت!",
-    "ticketDoesntExist": "هذا التكت لم يعد فعال!",
-    "roleDoesntExist": "خطاً ,لم تعد الرتبة موجوده!",
-    "anotherOption": "هذا الخيار ليس التكت و لكنه شيء أخر!",
-    "maxAmountTitle": "خطأ , تم الوصول الى الحد الأقصى!",
-    "maxAmountDescription": "لقد وصلت الى الحد الأقصى لعدد التكتات المسموحة بها!\nSo لا يمكنك فتح واحدة أخرى!",
-    "somethingWentWrong": "**هناك خطاً!**\nأعد المحاولة لاحقاً!"
-  },
-  "commands": {
-    "userAddedTitle": "تم أضافة {0} من المستخدمين في التكت!",
-    "userRemovedTitle": "تم أزالة {0} من المستخدمين من التكت!",
-    "renameTitle": "تم تغيير أسم التكت الى {0}!",
-    "closeTitle": "تم أغلاق التكت!",
-    "deleteTitle": " جاري حذف التكت...",
-    "reopenTitle": "إعادة فتح التكت!",
-    "claimTitle":"This ticket is now claimed to {0}",
-    "unclaimTitle":"This ticket isn't claimed anymore!",
-    "changeTitle":"Changed ticket type to {0}!",
+    "_CREDITS":"ChilledBroke#9986 & M4#5882",
+    "_INFO":"This file is a translation for open ticket 3.4.4",

-    "ticketWarning": "هذا الأمبد موجود بالفعل في الرسالة بالأسفل!",
-    "maxTicketWarning": "**تحذير:** _يمكنك فقط فتح {0} تكت في الوقت!_"
-  },
-  "helpMenu": {
-    "title": "الأوامر المتاحة:",
-    "header1": "**أذهب الى {0} لإنشاء تذكرة!**\n\n",
-    "header2": "**قم بكتابة أمر `/new` او `/ticket` لفتح تكت!**\n\n",
+    "errors": {
+        "missingArgsTitle": "قيمة غير صالحة!",
+        "missingArgsDescription": "قيمة مفقودة",
+        "noPermsTitle": "ليس لديك برمشنات !",
+        "noPermsDescription": "أنت بحاجة الى برمشن `ADMINISTRATOR` او أن تكون في قائمة المسموح بهم!",
+        "noPermsDelete": "فقط الإداريين يمكنهم حذف التكت!",
+        "chooseFromListTitle": "Invalid ID",
+        "chooseFromListDescription": "قم بأختيار أحد من الأيديات من الأسفل:",
+        "boterror": "خلل في البوت !",
+        "notInTicketTitle": "انت لست في تكت!",
+        "notInTicketDescription": "هذا الأمر لا يعمل خارج التكت!",
+        "ticketDoesntExist": "هذا التكت لم يعد فعال!",
+        "roleDoesntExist": "خطاً ,لم تعد الرتبة موجوده!",
+        "anotherOption": "هذا الخيار ليس التكت و لكنه شيء أخر!",
+        "maxAmountTitle": "خطأ , تم الوصول الى الحد الأقصى!",
+        "maxAmountDescription": "لقد وصلت الى الحد الأقصى لعدد التكتات المسموحة بها!\nSo لا يمكنك فتح واحدة أخرى!",
+        "somethingWentWrong": "**هناك خطاً!**\nأعد المحاولة لاحقاً!"
+    },
+    "commands": {
+        "userAddedTitle": "تم أضافة {0} من المستخدمين في التكت!",
+        "userRemovedTitle": "تم أزالة {0} من المستخدمين من التكت!",
+        "renameTitle": "تم تغيير أسم التكت الى {0}!",
+        "closeTitle": "تم أغلاق التكت!",
+        "deleteTitle": " جاري حذف التكت...",
+        "reopenTitle": "إعادة فتح التكت!",
+        
+        "claimTitle":"This ticket is now claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
+        "changeTitle":"Changed ticket type to {0}!",

-    "msgCmd": "أنشاء أيمبد مع الأزرار. (الأداريين فقط)",
-    "renameCmd": "إعادة تسمية التكت. (بدون مسافات)",
-    "closeCmd": "أغلاق التكت.",
-    "deleteCmd": "حذف التكت.",
-    "addCmd": "إضافة مستخدم الى التكت.",
-    "removeCmd": "إزالة مستخدم من التكت.",
-    "reopenCmd": "إعادة فتح تكت بعد إغلاقة."
-  },
-  "buttons": {
-    "close": "إغلاق التكت",
-    "delete": "حذف التكت",
-    "reopen": "إعادة فتح التكت",
-    "closeWithReason":"close with reason"
-  },
-  "messages": {
-    "reopenTitle": "تم إعادة فتح التكت بنجاح!",
-    "reopenDescription": "لا تتردد في فتح التكت مرة أخرى , حظاً موفقاً!",
-    "closedTitle": "تم إغلاق التكت!",
-    "closedDescription": "فقط الأداريين يمكنهم التحدث في هذا التكت الأن!\n\n*أضغط على الزر بالأسفل لحذف التكت او إعادة فتحة مجدداً!*",
-    "createdTitle": "تم إنشاء تكت!",
-    "createdDescription": "تم أنشاء تكت , قم بأنتظار الدعم في الطريق!",
+        "statsTitle":"Here are the stats for {0}!",
+        "autocloseTitle":"This ticket will be closed automatically after {0}!",
+        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
+        "autocloseWarn":"This only affects inactive tickets!",

-    "newTicketDmTitle": "تكت جديد!",
-    "closedTicketDmTitle": "تم إغلاق التكت!",
-    "deletedTicketDmTitle": "تم حذف التكت!",
-    "closedTicketDmDescription": "تم أغلاق تذكرتك من قبل إداري",
-    "deletedTicketDmDescription": "تم حذف تذكرتك من قبل إداري!",
-    "reopenTicketDmTitle": "تم إعادة فتح تذكرتك!",
-    "reopenTicketDmDescription": "تم إعادة فتح التكت!",
-    
-    "chooseCategory": "أختر الكتقاجوري:",
-    "gettingdeleted": "يتم حذف التكت...",
+        "goToTicket":"go to ticket",
+        "ticketWarning": "هذا الأمبد موجود بالفعل في الرسالة بالأسفل!",
+        "maxTicketWarning": "**تحذير:** _يمكنك فقط فتح {0} تكت في الوقت!_"
+    },
+    "helpMenu": {
+        "title": "الأوامر المتاحة:",
+        "header1": "**أذهب الى {0} لإنشاء تذكرة!**\n\n",
+        "header2": "**قم بكتابة أمر `/new` او `/ticket` لفتح تكت!**\n\n",

-    "none": "لا يوجد",
-    "reason": "سبب",
+        "msgCmd": "أنشاء أيمبد مع الأزرار. (الأداريين فقط)",
+        "renameCmd": "إعادة تسمية التكت. (بدون مسافات)",
+        "closeCmd": "أغلاق التكت.",
+        "deleteCmd": "حذف التكت.",
+        "addCmd": "إضافة مستخدم الى التكت.",
+        "removeCmd": "إزالة مستخدم من التكت.",
+        "reopenCmd": "إعادة فتح تكت بعد إغلاقة.",
+        "changeCmd":"Change ticket type.",
+        "claimCmd":"Claim a ticket.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"View ticket stats.",
+        "autocloseCmd":"Set timer to automatically close ticket"
+    },
+    "buttons": {
+        "close": "إغلاق التكت",
+        "delete": "حذف التكت",
+        "reopen": "إعادة فتح التكت",
+        "closeWithReason":"close with reason"
+    },
+    "messages": {
+        "closedDescription": "فقط الأداريين يمكنهم التحدث في هذا التكت الأن!\n\n*أضغط على الزر بالأسفل لحذف التكت او إعادة فتحة مجدداً!*",
+        "createdTitle": "تم إنشاء تكت!",
+        "createdDescription": "تم أنشاء تكت , قم بأنتظار الدعم في الطريق!",

-    "deletedby":"deleted by",
+        "newTicketDmTitle": "تكت جديد!",
+        "closedTicketDmTitle": "تم إغلاق التكت!",
+        "deletedTicketDmTitle": "تم حذف التكت!",
+        "closedTicketDmDescription": "تم أغلاق تذكرتك من قبل إداري",
+        "deletedTicketDmDescription": "تم حذف تذكرتك من قبل إداري!",
+        "reopenTicketDmTitle": "تم إعادة فتح تذكرتك!",
+        "reopenTicketDmDescription": "تم إعادة فتح التكت!",
+        
+        "chooseCategory": "أختر الكتقاجوري:",
+        "gettingdeleted": "يتم حذف التكت...",
+
+        "none": "لا يوجد",
+        "reason": "سبب",
+        "createdat":"created at",
+        "openedby":"opened by",
+        "deletedby":"deleted by",
        "closedby":"closed by",
+        
        "modalreason":"What is the reason for closing this ticket?",
        "chooseATicket": "Choose a ticket"
    },
@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"DJdj Development",
+    "_INFO":"This file is a translation for open ticket 3.4.4",
+
    "errors":{
        "missingArgsTitle":"Invalid Arguments!",
        "missingArgsDescription":"Missing Argument",
@@ -24,10 +27,17 @@
        "closeTitle":"Closed this ticket!",
        "deleteTitle":"Deleting this ticket...",
        "reopenTitle":"Re-Opened this ticket!",
-        "claimTitle":"This ticket is now claimed to {0}",
+        
+        "claimTitle":"This ticket is claimed to {0}",
        "unclaimTitle":"This ticket isn't claimed anymore!",
        "changeTitle":"Changed ticket type to {0}!",

+        "statsTitle":"Here are the stats for {0}!",
+        "autocloseTitle":"This ticket will be closed automatically after {0}!",
+        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
+        "autocloseWarn":"This only affects inactive tickets!",
+
+        "goToTicket":"go to ticket",
        "ticketWarning":"The embed is in the message below!",
        "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
    },
@@ -42,7 +52,12 @@
        "deleteCmd":"Delete a ticket.",
        "addCmd":"Add a user to the ticket.",
        "removeCmd":"Remove a user from the ticket.",
-        "reopenCmd":"Re-Open a ticket after it was closed."
+        "reopenCmd":"Re-Open a ticket after it was closed.",
+        "changeCmd":"Change ticket type.",
+        "claimCmd":"Claim a ticket.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"View ticket stats.",
+        "autocloseCmd":"Set timer to automatically close ticket"
    },
    "buttons":{
        "close":"Close Ticket",
@@ -51,9 +66,6 @@
        "closeWithReason":"close with reason"
    },
    "messages":{
-        "reopenTitle":"Re-Opened this ticket!",
-        "reopenDescription":"Feel free to talk again!",
-        "closedTitle":"Closed this ticket!",
        "closedDescription":"Only admins can talk in this ticket now!\n\n*Click on the button below to delete or to re-open this ticket!*",
        "createdTitle":"Ticket Created!",
        "createdDescription":"Your ticket is created, you can detect it by a ping!",
@@ -71,9 +83,11 @@

        "none":"none",
        "reason":"reason",
-
+        "createdat":"created at",
+        "openedby":"opened by",
        "deletedby":"deleted by",
        "closedby":"closed by",
+        
        "modalreason":"What is the reason for closing this ticket?",
        "chooseATicket": "Choose a ticket"
    },
@@ -1,85 +1,99 @@
 {
+    "_CREDITS":"spyeye_",
+    "_INFO":"This file is a translation for open ticket 3.4.4",
+
    "errors":{
-        "missingArgsTitle":"Neplatny Argument!",
+        "missingArgsTitle":"Neplatný Argument!",
        "missingArgsDescription":"Chybí Argument",
-        "noPermsTitle":"Nemáš práva!",
-        "noPermsDescription":"Potřebujes `ADMINISTRATOR`roli nebo byt v listině povolenych roli!",
-        "noPermsDelete":"Pouze Admini muůřou mazat ticket!",
-        "chooseFromListTitle":"Neplatný ID",
+        "noPermsTitle":"K tomuto nemáš práva!",
+        "noPermsDescription":"Potřebuješ `ADMINISTRATOR`roli nebo být na seznamu povolených rolí!",
+        "noPermsDelete":"Pouze Admin může vymazat ticket!",
+        "chooseFromListTitle":"Neplatné ID",
        "chooseFromListDescription":"Vyber si jedno z ID níže:",
-        "boterror":"Bot Chyba!",
+        "boterror":"Chyba Bota!",
        "notInTicketTitle":"Nejsi v ticketu!",
-        "notInTicketDescription":"Tenhle příkaz nefunguje mimo ticket!",
-        "ticketDoesntExist":"Tenhle ticket už neexistuje !",
-        "roleDoesntExist":"Tenhle role už neexistuje!",
-        "anotherOption":"This option is not a ticket but another type!",
-        "maxAmountTitle":"Max počet byl dosáhnut!",
-        "maxAmountDescription":"Dosáhl jsi max počet povolených ticketu!\nSo nemůžeš si vytvořit nový!",
-        "somethingWentWrong":"**Něco se pokazilo!**\nProsím zkus to jindy!"
+        "notInTicketDescription":"Tento příkaz nefunguje mimo ticket!",
+        "ticketDoesntExist":"Tento ticket už neexistuje!",
+        "roleDoesntExist":"Tato role už neexistuje!",
+        "anotherOption":"Tato možnost není ticket, ale jiná!",
+        "maxAmountTitle":"Byl dosáhnut maximální počet",
+        "maxAmountDescription":"Dosáhl jsi maximální počet povolených ticketů!\nTaže si nemůžeš vytvořit nový.",
+        "somethingWentWrong":"**Něco se pokazilo!**\nProsíme zkuste to později!"
    },
    "commands":{
-        "userAddedTitle":"Přidat {0} do tohohle ticketu!",
-        "userRemovedTitle":"Odstranit {0} z tohohle ticketu!",
-        "renameTitle":"Změnit jmeno na {0}!",
-        "closeTitle":"Zavři tenhle ticket!",
-        "deleteTitle":"Mažu ticket...",
-        "reopenTitle":"Znovu otevíram ticket",
-        "claimTitle":"Nyní jsi převzal ticket {0}",
-        "unclaimTitle":"Tento ticketu už je převzatý!",
-        "changeTitle":"Změnil jsi typ ticketu na {0}!",
+        "userAddedTitle":"Přidat {0} do tohoto ticketu.",
+        "userRemovedTitle":"Odstranit {0} z tohoto ticketu.",
+        "renameTitle":"Změnit jméno na {0}!",
+        "closeTitle":"Uzavřít tento ticket!",
+        "deleteTitle":"Probíhá vymazání ticketu...",
+        "reopenTitle":"Ticket byl znovu otevřen",
+        
+        "claimTitle":"Ticket nyní převzal {0}",
+        "unclaimTitle":"Ticket není nadále převzaný",
+        "changeTitle":"Typ ticketu byl změněn {0}!",

-        "ticketWarning":"The embed is in the message below!",
-        "maxTicketWarning":"**Warning:** _Můžeš vytvořit pouze {0} v tuhle chvíli!_"
+        "statsTitle":"Zde jsou informace o ticketu {0}!",
+        "autocloseTitle":"Tento ticketu bude automaticky uzavřen za {0}!",
+        "autocloseRejectTitle":"Tento ticket již nebude automaticky uzavřen!",
+        "autocloseWarn":"Tato možnost uzavře pouze neaktivní tickety!",
+
+        "goToTicket":"Jít do ticketu",
+        "ticketWarning":"Embed se náchází pod touto zprávou.",
+        "maxTicketWarning":"**Warning:** _V tuto chvíli můžeš vytvořit pouze {0} ticketů_"
    },
    "helpMenu":{
-        "title":"Dostupné příkazy:",
-        "header1":"**Běž do {0} pro vytvoření ticketi!**\n\n",
-        "header2":"**Použíj příkaz `/nový` nebo `/ticket` pro vytvoření ticketu**\n\n",
+        "title":"Zde jsou všechny dostupné příkazy:",
+        "header1":"**Pro vytvoření ticketu bež do {0} **\n\n",
+        "header2":"**Použíj příkaz `/nový` nebo `/ticket` pro vytvoření nového ticketu**\n\n",

-        "msgCmd":"Vytvoř embed s tlačíky. (admins only)",
-        "renameCmd":"Přejmenovat ticket. (no spaces)",
+        "msgCmd":"Vytvoř embed s tlačíky. (Pouze Admin)",
+        "renameCmd":"Přejmenovat ticket. (Bez mezer)",
        "closeCmd":"Zavřít ticket.",
        "deleteCmd":"Odstranit ticket.",
        "addCmd":"Pridat uživatele do ticketu.",
        "removeCmd":"Odebrat uživatele z ticketu.",
-        "reopenCmd":"Re-Open a ticket after it was closed."
+        "reopenCmd":"Znovu otevře ticket, který byl uzavřen.",
+        "changeCmd":"Změnit typ ticketu.",
+        "claimCmd":"Převzi ticket.",
+        "unclaimCmd":"Uvolnit ticket.",
+        "statsCmd":"Zobrazit info o ticketu.",
+        "autocloseCmd":"Nastavit automatické uzavření ticketu"
    },
    "buttons":{
-        "close":"Zavřit ticket",
+        "close":"Uzavřít ticket",
        "delete":"Vymazat ticket",
        "reopen":"Znovu otevřít ticket",
-        "closeWithReason":"zavřít s důvodem"
+        "closeWithReason":"Zzavřít s důvodem"
    },
    "messages":{
-        "reopenTitle":"Znovu otevřit ticket!",
-        "reopenDescription":"Klidně napiš znova!",
-        "closedTitle":"Zavřít tenhle ticket!",
-        "closedDescription":"Pouze admini muzou zde psát ted!\n\n*Klikni na  tlačítko níže pro smazání nebo pro znovu otevření tohohle ticketu!*",
+        "closedDescription":"Zde mohou psát pouze Admin uživatelé\n\n*Klikni na tlačítko níže pro smazání nebo pro znovu otevření tohoto ticketu!*",
        "createdTitle":"Ticket otevřen!",
        "createdDescription":"Tvůj ticket je vytvořem, můžeš si ho všimnout pomocí pingu!",

        "newTicketDmTitle":"Nový ticket!",
-        "closedTicketDmTitle":"Ticket Zavřený!",
-        "deletedTicketDmTitle":"Ticket Odstranen!",
-        "closedTicketDmDescription":"Tvuj ticket je uzavřen!",
-        "deletedTicketDmDescription":"Tvuj ticket byl smazan!",
+        "closedTicketDmTitle":"Ticket byl Uzavřen!",
+        "deletedTicketDmTitle":"Ticket byl Odstraněn!",
+        "closedTicketDmDescription":"Tvůj ticket je uzavřen!",
+        "deletedTicketDmDescription":"Tvůj ticket byl vymazán!",
        "reopenTicketDmTitle":"Ticket je znovu otevřený!",
        "reopenTicketDmDescription":"Tvuj ticket byl znovu ovetřený!",

        "chooseCategory":"Vyber si kategorii:",
-        "gettingdeleted":"Ticket bude vymazan...",
+        "gettingdeleted":"Ticket bude vymazán...",

-        "none":"žádný",
-        "reason":"důvod",
-
-        "deletedby":"smazano uzivatelem",
-        "closedby":"zavreno uzivatelem",
-        "modalreason":"Jakž byl důvod k zavření toho ticketu?",
-        "chooseATicket": "Vyber ticket"
+        "none":"Žádný",
+        "reason":"Důvod",
+        "createdat":"Otevřeno v",
+        "openedby":"Otevřel",
+        "deletedby":"Vymázáno uživatelem",
+        "closedby":"Uzavřeno uživatelem",
+        
+        "modalreason":"Zde napiš důvod uzavření tohoto ticketu.",
+        "chooseATicket": "Vyber si ticket"
    },
    "transcripts":{
-        "title":"Přepis",
-        "processed":"Tento přepis se zpracoval",
+        "title":"Záznam",
+        "processed":"Tento záznam byl zpracován",
        "wait":"Prosím počkej!",
        "estimated":"Odhadovaný čas",
        "available":"Záloha je uložena zde!"
@@ -1,5 +1,8 @@
 {
-  "errors": {
+    "_CREDITS":"the_gamer#5095",
+    "_INFO":"This file is a translation for open ticket 3.4.4",
+
+    "errors": {
    "missingArgsTitle": "Ugyldigt Argument!",
    "missingArgsDescription": "Manglende Argument",
    "noPermsTitle": "Ikke tilladelse!",
@@ -24,10 +27,17 @@
    "closeTitle": "Lukket denne ticket!",
    "deleteTitle": "Sletter denne ticket...",
    "reopenTitle": "Genåbnede denne ticket!",
-    "claimTitle": "Denne ticket er nu krævet til {0}",
-    "unclaimTitle": "Der gøres ikke krav på denne ticket længere!",
-    "changeTitle": "Ændrede ticket type til {0}!",
+    
+    "claimTitle": "Denne ticket bliver nu håndteret af {0}",
+    "unclaimTitle": "Denne ticket bliver ikke håndteret længere!",
+    "changeTitle": "Ændrede ticket-type til {0}!",

+    "statsTitle": "Her er statestikerne til {0}!",
+    "autocloseTitle": "Denne ticket lukker automatisk om {0}!",
+    "autocloseRejectTitle": "Denne ticket lukker ikke længere automatisk!",
+    "autocloseWarn": "Dette har kun effekt på inaktive tickets!",
+
+    "goToTicket": "gå til ticket",
    "ticketWarning": "Embedet er i meddelelsen nedenfor!",
    "maxTicketWarning": "**Warning:** _Du kan kun oprette {0} ticket(s) ad gangen!_"
  },
@@ -42,7 +52,12 @@
    "deleteCmd": "Slet en ticket.",
    "addCmd": "Tilføj en bruger til ticketen.",
    "removeCmd": "Fjern en bruger fra ticketen.",
-    "reopenCmd": "Genåbn en ticket, efter at den var lukket."
+    "reopenCmd": "Genåbn en ticket, efter at den var lukket.",
+    "changeCmd": "Skift ticket type.",
+    "claimCmd": "Håndter en ticket.",
+    "unclaimCmd": "Afhåndter en ticket.",
+    "statsCmd": "Se ticket statestiker.",
+    "autocloseCmd": "Angiv tiden til automatisk at lukke en ticket"
  },
  "buttons": {
    "close": "Luk Ticket",
@@ -51,9 +66,6 @@
    "closeWithReason": "Luk med grundlag"
  },
  "messages": {
-    "reopenTitle": "Genåbnede denne ticket!",
-    "reopenDescription": "Snak gerne igen!",
-    "closedTitle": "Lukket denne ticket!",
    "closedDescription": "Kun administratorer kan tale i denne billet nu!\n\n*Klik på knappen nedenfor for at slette eller genåbne denne billet!",
    "createdTitle": "Ticket Oprettet!",
    "createdDescription": "Din ticket er oprettet, du kan registrere den ved et ping!",
@@ -71,9 +83,11 @@

    "none": "intet",
    "reason": "grundlag",
-
+    "createdat": "lavet af",
+    "openedby": "åbnet af",
    "deletedby": "slettet af",
    "closedby": "lukket af",
+    
    "modalreason": "Hvad er grunden til at lukke denne ticket?",
    "chooseATicket": "Vælg en ticket"
  },
@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"DJj123dj#1706",
+    "_INFO":"This file is a translation for open ticket 3.4.4",
+
    "errors":{
        "missingArgsTitle":"Onjuiste parameters!",
        "missingArgsDescription":"Er missen parameters",
@@ -24,10 +27,17 @@
        "closeTitle":"Ticket gesloten!",
        "deleteTitle":"Ticket aan het verwijderen...",
        "reopenTitle":"Ticket heropend!",
+        
        "claimTitle":"Dit ticket is geclaimed door {0}",
        "unclaimTitle":"Dit ticket is niet meer geclaimed!",
        "changeTitle":"Ticket type veranderd naar {0}!",

+        "statsTitle":"Hier zijn de stats voor {0}!",
+        "autocloseTitle":"Dit ticket wordt automatisch gesloten na {0}!",
+        "autocloseRejectTitle":"Dit ticket wordt niet langer automatisch gesloten!",
+        "autocloseWarn":"Dit geldt alleen voor inactieve tickets!",
+
+        "goToTicket":"ga naar ticket",
        "ticketWarning":"De embed is in het bericht hier onder!",
        "maxTicketWarning":"**Waarschuwing:** _Je kan maar {0} ticket(s) tegelijkertijd maken!_"
    },
@@ -42,7 +52,12 @@
        "deleteCmd":"Verijder een ticket.",
        "addCmd":"Voeg een user aan een ticket.",
        "removeCmd":"Verwijder een user van een ticket.",
-        "reopenCmd":"Heropen een ticket nadat het gesloten is."
+        "reopenCmd":"Heropen een ticket nadat het gesloten is.",
+        "changeCmd":"Verander ticket type.",
+        "claimCmd":"Claim een ticket.",
+        "unclaimCmd":"Unclaim een ticket.",
+        "statsCmd":"Bekijk ticket stats.",
+        "autocloseCmd":"Zet een timer om het ticket automatisch te sluiten"
    },
    "buttons":{
        "close":"Sluit Ticket",
@@ -51,9 +66,6 @@
        "closeWithReason":"sluit met reden"
    },
    "messages":{
-        "reopenTitle":"Ticket heropend!",
-        "reopenDescription":"Voel vrij om weer te praten!",
-        "closedTitle":"Ticket gesloten!",
        "closedDescription":"Alleen admins kunnen nog praten.\n\n*Klik op de knoppen hieronder voor meer acties!*",
        "createdTitle":"Ticket Aangemaakt!",
        "createdDescription":"U ticket is gemaakt, je kan het detecteren bij een ping!",
@@ -71,9 +83,11 @@

        "none":"geen",
        "reason":"reden",
-
+        "createdat":"gecreëerd op",
+        "openedby":"geopend door",
        "deletedby":"verwijderd door",
        "closedby":"gesloten door",
+
        "modalreason":"Wat is de reden om dit ticket te sluiten?",
        "chooseATicket": "Kies een ticket"
    },
@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"DJdj Development",
+    "_INFO":"This file is a translation for open ticket 3.4.4",
+
    "errors":{
        "missingArgsTitle":"Invalid Arguments!",
        "missingArgsDescription":"Missing Argument",
@@ -24,10 +27,17 @@
        "closeTitle":"Closed this ticket!",
        "deleteTitle":"Deleting this ticket...",
        "reopenTitle":"Re-Opened this ticket!",
-        "claimTitle":"This ticket is now claimed to {0}",
+        
+        "claimTitle":"This ticket is claimed to {0}",
        "unclaimTitle":"This ticket isn't claimed anymore!",
        "changeTitle":"Changed ticket type to {0}!",

+        "statsTitle":"Here are the stats for {0}!",
+        "autocloseTitle":"This ticket will be closed automatically after {0}!",
+        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
+        "autocloseWarn":"This only affects inactive tickets!",
+
+        "goToTicket":"go to ticket",
        "ticketWarning":"The embed is in the message below!",
        "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
    },
@@ -42,7 +52,12 @@
        "deleteCmd":"Delete a ticket.",
        "addCmd":"Add a user to the ticket.",
        "removeCmd":"Remove a user from the ticket.",
-        "reopenCmd":"Re-Open a ticket after it was closed."
+        "reopenCmd":"Re-Open a ticket after it was closed.",
+        "changeCmd":"Change ticket type.",
+        "claimCmd":"Claim a ticket.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"View ticket stats.",
+        "autocloseCmd":"Set timer to automatically close ticket"
    },
    "buttons":{
        "close":"Close Ticket",
@@ -51,9 +66,6 @@
        "closeWithReason":"close with reason"
    },
    "messages":{
-        "reopenTitle":"Re-Opened this ticket!",
-        "reopenDescription":"Feel free to talk again!",
-        "closedTitle":"Closed this ticket!",
        "closedDescription":"Only admins can talk in this ticket now!\n\n*Click on the button below to delete or to re-open this ticket!*",
        "createdTitle":"Ticket Created!",
        "createdDescription":"Your ticket is created, you can detect it by a ping!",
@@ -71,9 +83,11 @@

        "none":"none",
        "reason":"reason",
-
+        "createdat":"created at",
+        "openedby":"opened by",
        "deletedby":"deleted by",
        "closedby":"closed by",
+
        "modalreason":"What is the reason for closing this ticket?",
        "chooseATicket": "Choose a ticket"
    },
@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"Sanke#6086",
+    "_INFO":"This file is a translation for open ticket 3.4.4",
+
    "errors":{
        "missingArgsTitle":"Arguments invalides!",
        "missingArgsDescription":"Argument manquant",
@@ -24,10 +27,17 @@
        "closeTitle":"Fermé ce ticket!",
        "deleteTitle":"Suppression de ce ticket...",
        "reopenTitle":"A rouvert ce ticket!",
-        "claimTitle":"This ticket is now claimed to {0}",
-        "unclaimTitle":"This ticket isn't claimed anymore!",
-        "changeTitle":"Changed ticket type to {0}!",
+        
+        "claimTitle":"Ce ticket est maintenant réclamé à {0}",
+        "unclaimTitle":"Ce ticket n'est pas réclamé!",
+        "changeTitle":"Modification du type de ticket en {0}!",

+        "statsTitle":"Voici les statistiques pour {0}!",
+        "autocloseTitle":"Ce ticket sera automatiquement clôturé après {0}!",
+        "autocloseRejectTitle":"Ce ticket ne sera plus clôturé automatiquement!",
+        "autocloseWarn":"Cela n'affecte que les tickets inactifs!",
+
+        "goToTicket":"Aller au ticket",
        "ticketWarning":"L'intégration est dans le message ci-dessous!",
        "maxTicketWarning":"**Attention :** _Vous ne pouvez créer que {0} ticket(s) à la fois !_"
    },
@@ -42,7 +52,12 @@
        "deleteCmd":"Supprimer un billet.",
        "addCmd":"Ajouter un utilisateur au ticket.",
        "removeCmd":"Supprimer un utilisateur du ticket.",
-        "reopenCmd":"Rouvrir un ticket après sa clôture."
+        "reopenCmd":"Rouvrir un ticket après sa clôture.",
+        "changeCmd":"Changer le type de ticket.",
+        "claimCmd":"Réclamer un billet",
+        "unclaimCmd":"Annuler la réclamation d'un ticket.",
+        "statsCmd":"Afficher les statistiques des tickets.",
+        "autocloseCmd":"Définir une minuterie pour fermer automatiquement le ticket"
    },
    "buttons":{
        "close":"Fermer le ticket",
@@ -51,9 +66,6 @@
        "closeWithReason":"fermer avec une raison"
    },
    "messages":{
-        "reopenTitle":"A rouvert ce ticket!",
-        "reopenDescription":"N'hésitez pas à reparler!",
-        "closedTitle":"Fermé ce ticket!",
        "closedDescription":"Seuls les administrateurs peuvent parler dans ce ticket maintenant !\n\n*Cliquez sur le bouton ci-dessous pour supprimer ou rouvrir ce ticket !*",
        "createdTitle":"Ticket créé !",
        "createdDescription":"Votre ticket est créé, vous pouvez le détecter par un ping !",
@@ -71,9 +83,11 @@

        "none":"rien",
        "reason":"raison",
-
+        "createdat":"Créé à",
+        "openedby":"Ouvert par",
        "deletedby":"supprimé par",
        "closedby":"fermé par",
+        
        "modalreason":"Qu’elle est la raison pour fermer ce ticket?",
        "chooseATicket": "Choisir un ticket"
    },
@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"david.#8276 ",
+    "_INFO":"This file is a translation for open ticket 3.4.4",
+
    "errors":{
        "missingArgsTitle":"Ungültiges Argument!",
        "missingArgsDescription":"Fehlendes Argument!",
@@ -24,12 +27,19 @@
        "closeTitle":"Dieses Ticket schließen!",
        "deleteTitle":"Löschen Sie dieses Ticket!",
        "reopenTitle":"Öffne dieses Ticket erneut!",
-        "claimTitle":"Das Ticket wurde beansprucht von {0}",
-        "unclaimTitle":"Das Ticket wrid nicht mehr beansprucht",
-        "changeTitle":"Ticket Typ wurde geändert auf {0}!",
+        
+        "claimTitle":"Dieses Ticket wurde beansprucht von {0}",
+        "unclaimTitle":"Dieses Ticket wird nichtmehr beansprucht.",
+        "changeTitle":"Ticket Typ wurde geändert zu {0}!",

+        "statsTitle":"Hier sind die Stats für {0}!",
+        "autocloseTitle":"Dieses Ticket wird automatisch geschlossen in {0}!",
+        "autocloseRejectTitle":"Dieses Ticket wird nichtmehr automatisch geschlossen",
+        "autocloseWarn":"Dies betrifft nur inaktive Tickets!",
+
+        "goToTicket":"Geh zu deinem Ticket",
        "ticketWarning":"Die Einbettung befindet sich in der Nachricht unten!",
-        "maxTicketWarning":"**Warnung:** _Sie können nur {0} ticket(s) erstellen zu einer Zeit!_"
+        "maxTicketWarning":"**Warnung:** _Es können maximal {0} Tickets zur gleichen Zeit geöffnet sein!_"
    },
    "helpMenu":{
        "title":"Hilfe Menu:",
@@ -42,7 +52,12 @@
        "deleteCmd":"Ein Ticket löschen.",
        "addCmd":"Fügen Sie dem Ticket einen Benutzer hinzu.",
        "removeCmd":"Entfernen eines Benutzers aus dem Ticket.",
-        "reopenCmd":"Öffnen Sie ein Ticket erneut, nachdem es geschlossen wurde."
+        "reopenCmd":"Öffnen Sie ein Ticket erneut, nachdem es geschlossen wurde.",
+        "changeCmd":"Ticket Typ ändern",
+        "claimCmd":"Ticket beanspruchen",
+        "unclaimCmd":"Ticket nicht mehr beanspruchen.",
+        "statsCmd":"Ticket Stats",
+        "autocloseCmd":"Timer wurde gesetzt auf automatisches schließen des Tickets"
    },
    "buttons":{
        "close":"Ticket schließen",
@@ -51,9 +66,6 @@
        "closeWithReason":"Geschlossen mit dem Grund"
    },
    "messages":{
-        "reopenTitle":"Dieses Ticket wiedereröffnet!",
-        "reopenDescription":"Sie können gerne weiterreden!",
-        "closedTitle":"Dieses Ticket geschlossen!",
        "closedDescription":"Nur Admins können jetzt in diesem Ticket sprechen!\n\n*Klicken Sie auf die Schaltfläche unten, um dieses Ticket zu löschen oder erneut zu öffnen!*",
        "createdTitle":"Ticket erstellt!",
        "createdDescription":"Ihr Ticket ist erstellt, Sie können es durch einen Ping erkennen!",
@@ -71,9 +83,11 @@

        "none":"none",
        "reason":"Grund",
-
+        "createdat":"Erstellt um",
+        "openedby":"Geöffnet um",
        "deletedby":"Gelöscht von",
        "closedby":"Geschlossen von",
+        
        "modalreason":"Was ist der Grund?",
        "chooseATicket": "Wähle ein passendes Thema!"
    },
@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"ꙅoᴎɒᎸɘƚꙅ#3744",
+    "_INFO":"This file is a translation for open ticket 3.4.4",
+
+    "errors":{
+        "missingArgsTitle":"Invalid Arguments!",
+        "missingArgsDescription":"Missing Argument",
+        "noPermsTitle":"Δεν έχεις άδεια για να τρέξεις αυτή την εντολή!",
+        "noPermsDescription":"Χρειάζεσε άδεια διαχειριστή για να τρέξεις αυτή την εντολή.",
+        "noPermsDelete":"Μόνο οι διαχειριστές μπορούν να διαγράψουν τα εισιτήρια!",
+        "chooseFromListTitle":"Μη έγκυρο id.",
+        "chooseFromListDescription":"Διάλεξε ενα απο τα παρακάτω id:",
+        "boterror":"Υπάρχει κάποιο πρόβλημα!",
+        "notInTicketTitle":"Δεν είσε στο κανάλι του εισιτηρίου!",
+        "notInTicketDescription":"Δεν μπορείς να τρέξεις αυτή την εντολή εκτός του εισιτηρίου",
+        "ticketDoesntExist":"Αυτο το εισιτήριο δεν υπάρχει!",
+        "roleDoesntExist":"Αυτός ο ρόλος δεν υπάρχει!",
+        "anotherOption":"Διάλεξε άλλο λόγο για εισιτήριο!",
+        "maxAmountTitle":"Έχεις ανοίξει πολλά εισιτήρια για την ώρα.",
+        "maxAmountDescription":"Έχεις υπερβεί το όριο των εισιτηρίον!\nΔεν μπορείς να ανοίξεις καινούργιο.!",
+        "somethingWentWrong":"**Κάτι πήγε λάθος!**\nΔοκίμασε ξανά αργότερα!"
+    },
+    "commands":{
+        "userAddedTitle":"Ο {0} προσθέθηκε στο εισιτήριο",
+        "userRemovedTitle":"Ο {0} αφαιρέθηκε απο το εισιτήριο!",
+        "renameTitle":"Το όνομα άλλαξε σε {0}!",
+        "closeTitle":"Το εισιτήριο έκλεισε!",
+        "deleteTitle":"Διαγράφω το εισιτήριο...",
+        "reopenTitle":"Το εισιτήριο ξανά άνοιξε!",
+        
+        "claimTitle":"Το εισιτήριο διεκδικήθεικε απο τον {0}",
+        "unclaimTitle":"Το εισιτήριο δεν είναι πλέον διεκδικημένο!",
+        "changeTitle":"Ο τύπος του εισιτηρίου άλλαξε σε {0}!",
+
+        "statsTitle":"Εδώ είναι τα στατιστικά για το {0}!",
+        "autocloseTitle":"Αυτό το εισιτήριο θα κλείσε σε {0}!",
+        "autocloseRejectTitle":"Αυτό το εισιτήριο δεν θα κλέισε αυτόματα!",
+        "autocloseWarn":"Αυτό ισχύει μονο για μή ενεργά εισιτήρια!",
+
+        "goToTicket":"Μεταφορά στο εισιτήριο.",
+        "ticketWarning":"Το εισιτήριο είναι στο παρακάτω μήνυμα!",
+        "maxTicketWarning":"**Προειδοποίηση:** _Μπορείς να φτιάξεις μόνο {0} εισιτήριο/εισιτήρια για την ώρα!_"
+    },
+    "helpMenu":{
+        "title":"Διαθέσιμες εντολές:",
+        "header1":"**Πηγαινε στο  {0} για να φτιάξεις ενα νέο εισιτήριο!**\n\n",
+        "header2":"**Τρέχα την εντολή `/new` ή `/ticket` για να φτιάξεις ένα εισιτήριο!**\n\n",
+
+        "msgCmd":"Εμφάνισε ένα embed με κουμπιά. (admins only)",
+        "renameCmd":"Μετονόμασε το εισιτήριο. (όχι κενά)",
+        "closeCmd":"Κλέισε το εισιτήριο.",
+        "deleteCmd":"Διέγραψε το εισιτήριο.",
+        "addCmd":"Πρόσθεσε κάποιον στο εισιτήριο.",
+        "removeCmd":"Αφαίρεσε κάποιον απο το εισιτήριο.",
+        "reopenCmd":"Ξανά άνοιξε το εισιτήριο.",
+        "changeCmd":"Άλλαξε τον τύπο του εισιτηρίου.",
+        "claimCmd":"Διεκδίκησε το εισιτήριο.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"Δές τα στατιστικά του εισιτηρίου.",
+        "autocloseCmd":"Βάλε χρονόμετρο για να κλείσει το εισιτήριο"
+    },
+    "buttons":{
+        "close":"κλείσε το εισιτήριο",
+        "delete":"Διέγραψε το εισιτήριο",
+        "reopen":"Ξανά άνοιξε το εισιτήριο",
+        "closeWithReason":"Κλείσε με αιτιολόγιση"
+    },
+    "messages":{
+        "closedDescription":"Μονο οι διαχειριστές μπορουν να διαγράψουν τα εισιτήρια!\n\n*Πάτα το παρακάτω κουμπί για να ξανά ανοίξεις το εισιτήριο!*",
+        "createdTitle":"Το εισιτήριο δημιουργήθηκε!",
+        "createdDescription":"Το εισιτήριο σου δημιουργήθηκε μπορείς να το βρείς με την αναφορά που έγινε στο κανάλι του εισιτηρίου!",
+
+        "newTicketDmTitle":"Νέο εισιτήριο!",
+        "closedTicketDmTitle":"Το εισιτήριο έκλεισε!",
+        "deletedTicketDmTitle":"Tο εισιτήριο διεγράφη!",
+        "closedTicketDmDescription":"Το εισιτήριο σου είναι κλειστό!",
+        "deletedTicketDmDescription":"Το εισιτήριο σου διεγράφη!",
+        "reopenTicketDmTitle":"Tο εισιτήριο ξανά άνοιξε!",
+        "reopenTicketDmDescription":"Το εισιτήριο σου ξανά άνοιξε!",
+
+        "chooseCategory":"Διάλεξε μία κατηγορία:",
+        "gettingdeleted":"Το εισιτήριο διαγράφεται...",
+
+        "none":"Κανένας",
+        "reason":"Λόγος",
+        "createdat":"Δημιουργήθηκε",
+        "openedby":"Ανοίχτηκε από",
+        "deletedby":"Διεγράφη απο",
+        "closedby":"Έκλεισε από",
+        
+        "modalreason":"Γιατι να κλείσει το εισιτήριο?",
+        "chooseATicket": "Δίαλεξε ενα εισιτήριο"
+    },
+    "transcripts":{
+        "title":"Αντίγραφο",
+        "processed":"Το αντίγραφο ετοιμάζεται!",
+        "wait":"Παρακαλώ περιμένετε!",
+        "estimated":"Ώρα αναμονής",
+        "available":"Το αντίγραφο είναι ανοιχτώ εδώ!"
+    }
+}
@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"Snowy",
+    "_INFO":"This file is a translation for open ticket 3.4.4",
+
+    "errors":{
+        "missingArgsTitle":"Hibás paraméterek!",
+        "missingArgsDescription":"Hiányzó paraméterek",
+        "noPermsTitle":"Nincs jogosultságod!",
+        "noPermsDescription":"Szükséged van az `Adminisztrátor` jogra, vagy rajta kell lenned az engedélyezett rangok listáján!",
+        "noPermsDelete":"Csak adminok törölhetik a ticketet!",
+        "chooseFromListTitle":"Ismeretlen ID",
+        "chooseFromListDescription":"Válassz egy ID-t az alábbi listából:",
+        "boterror":"Bot Hiba!",
+        "notInTicketTitle":"Nem vagy egy ticketben!",
+        "notInTicketDescription":"Ez a parancs nem működik a ticketeken kívűl!",
+        "ticketDoesntExist":"Ez a ticket már nem létezik!",
+        "roleDoesntExist":"Ez a rang már nem létezik!",
+        "anotherOption":"Ez a választás nem egy ticket, hanem más!",
+        "maxAmountTitle":"Maximum limit elérve!",
+        "maxAmountDescription":"Elérted a maximum engedélyezett ticketek számát!\nSzóval nem tudsz újat csinálni!",
+        "somethingWentWrong":"**Valami balul sült el!**\nKérlek próbáld újra később!"
+    },
+    "commands":{
+        "userAddedTitle":"{0} hozzáadva a tickethez!",
+        "userRemovedTitle":"{0} elvéve a ticketből!",
+        "renameTitle":"Ticket neve megváltoztatva erre: {0}!",
+        "closeTitle":"Ticket bezárva!",
+        "deleteTitle":"Ticket törlése...",
+        "reopenTitle":"Ticket újranyitva!",
+        
+        "claimTitle":"A ticketet igényelte: {0}",
+        "unclaimTitle":"Már senki nem ingényeli a ticketet!",
+        "changeTitle":"Ticket típus megváltoztatva erre: {0}!",
+
+        "statsTitle":"Ticket statisztikák erre: {0}!",
+        "autocloseTitle":"Ez a ticket automatikusan be lesz zárva ennyi idő múlva: {0}!",
+        "autocloseRejectTitle":"Ez a ticket nem lesz automatikusan bezárva!",
+        "autocloseWarn":"Ez csak az inaktív hibajegyeket érinti!",
+
+        "goToTicket":"A tickethez",
+        "ticketWarning":"Az embed az alábbi üzenetben van!",
+        "maxTicketWarning":"**Warning:** _Csak {0} ticketet készíthetsz egy időben!_"
+    },
+    "helpMenu":{
+        "title":"Elérhető parancsok:",
+        "header1":"**Hogy elkészíts egy ticketet, menj ide: {0}!**\n\n",
+        "header2":"**Futtasd a  `/new` vagy `/ticket` parancsot a ticket készítéséhez!**\n\n",
+
+        "msgCmd":"Embed küldése gombokkal. (csak adminok)",
+        "renameCmd":"Ticket átnevezése. (szóköz nélkül)",
+        "closeCmd":"Ticket bezárása.",
+        "deleteCmd":"Ticket törlése.",
+        "addCmd":"Felhasználó hozzáadása a tickethez.",
+        "removeCmd":"Felhasználó elvétele a tickettől.",
+        "reopenCmd":"Ticket újranyitása miután már be lett zárva.",
+        "changeCmd":"Ticket típusának megváltoztatása.",
+        "claimCmd":"Ticket igénylése.",
+        "unclaimCmd":"Ticket igénylésének törlése.",
+        "statsCmd":"Ticket statisztikák megtekintése.",
+        "autocloseCmd":"Ticketek automatikus bezárási idejének beállítása"
+    },
+    "buttons":{
+        "close":"Ticket bezárása",
+        "delete":"Ticket törlése",
+        "reopen":"Ticket újranyitása",
+        "closeWithReason":"Bezárás indokkal"
+    },
+    "messages":{
+        "closedDescription":"Csak adminok tudnak ebben a ticketben beszélni!\n\n*Kattints az alábbi gombokkal hogy töröld vagy újranyisd a ticketet!*",
+        "createdTitle":"Ticket Elkészítve!",
+        "createdDescription":"A ticketet elkészítve, meg tudod találni egy pingel!",
+
+        "newTicketDmTitle":"Új ticket!",
+        "closedTicketDmTitle":"Ticket bezárva!",
+        "deletedTicketDmTitle":"Ticket törölve!",
+        "closedTicketDmDescription":"A ticketed bezárták!",
+        "deletedTicketDmDescription":"A ticketed törölték!",
+        "reopenTicketDmTitle":"Ticket újranyitva!",
+        "reopenTicketDmDescription":"A ticketed újranyitották!",
+
+        "chooseCategory":"válassz egy kategóriát:",
+        "gettingdeleted":"A ticket törölve lesz...",
+
+        "none":"nincs",
+        "reason":"indok",
+        "createdat":"elkészítve ekkor:",
+        "openedby":"nyitotta:",
+        "deletedby":"törölve általa:",
+        "closedby":"bezárva általa:",
+
+        "modalreason":"Mi az indokod a ticket bezárására?",
+        "chooseATicket": "Válassz egy ticketet"
+    },
+    "transcripts":{
+        "title":"Átirat",
+        "processed":"Ez az átirat jelenleg feldolgozás alatt van",
+        "wait":"Kérlek várj!",
+        "estimated":"Becsült idő",
+        "available":"Az átirat itt érhető el"
+    }
+}
@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"erxg",
+    "_INFO":"This file is a translation for open ticket 3.4.4",
+
+    "errors":{
+        "missingArgsTitle":"Argumen tidak valid!",
+        "missingArgsDescription":"Argumen hilang",
+        "noPermsTitle":"Tidak ada akses!",
+        "noPermsDescription":"Anda memerlukan akses `ADMINISTRATOR` atau berada di dalam peran yang diizinkan!",
+        "noPermsDelete":"Hanya admin yang dapat menghapus tiket!",
+        "chooseFromListTitle":"ID Tidak Valid",
+        "chooseFromListDescription":"Silahkan pilih salah satu id di bawah:",
+        "boterror":"Bot Error!",
+        "notInTicketTitle":"Anda tidak berada di dalam sebuah tiket!",
+        "notInTicketDescription":"Perintah ini tidak bekerja di luar tiket!",
+        "ticketDoesntExist":"Tiket ini sudah tidak ada lagi!",
+        "roleDoesntExist":"Peran ini sudah tidak ada lagi!",
+        "anotherOption":"Opsi ini bukan tiket, melainkan tipe lain!",
+        "maxAmountTitle":"Batas maksimum tercapai!",
+        "maxAmountDescription":"Kamu telah meraih batas maksimum tiket yang diperbolehkan!\nJadi kamu tidak bisa membuat tiket baru!",
+        "somethingWentWrong":"Ada yang salah! Silakan coba lagi nanti!"
+    },
+    "commands":{
+        "userAddedTitle":"Menambah {0} ke tiket ini!",
+        "userRemovedTitle":"Mengeluarkan {0} dari tiket ini!",
+        "renameTitle":"Mengganti nama menjadi {0}!",
+        "closeTitle":"Menutup tiket ini!",
+        "deleteTitle":"Menghapus tiket ini...",
+        "reopenTitle":"Membuka ulang tiket ini!",
+        
+        "claimTitle":"Tiket ini diklaim oleh {0}",
+        "unclaimTitle":"Tiket ini tidak diklaim lagi!",
+        "changeTitle":"Mengganti tipe tiket menjadi {0}!",
+
+        "statsTitle":"Ini adalah status untuk {0}!",
+        "autocloseTitle":"Tiket ini akan tutup otomatis setelah {0}!",
+        "autocloseRejectTitle":"Tiket ini tidak akan tertutup secara otomatis lagi!",
+        "autocloseWarn":"Ini hanya mempengaruhi tiket yang tidak aktif!",
+
+        "goToTicket":"Pergi ke tiket",
+        "ticketWarning":"Sematan tersebut tersedia dalam pesan di bawah ini!",
+        "maxTicketWarning":"**Peringatan:** _Anda hanya bisa membuat {0} tiket dalam satu waktu!_"
+    },
+    "helpMenu":{
+        "title":"Perintah yang tersedia:",
+        "header1":"**Pergi ke {0} untuk membuat tiket!**\n\n",
+        "header2":"**Jalankan perintah `/new` atau `/ticket` untuk membuat tiket!**\n\n",
+
+        "msgCmd":"Munculkan sematan dengan tombol. (hanya admin)",
+        "renameCmd":"Ganti nama tiket. (tanpa spasi)",
+        "closeCmd":"Tutup tiket.",
+        "deleteCmd":"Hapus tiket.",
+        "addCmd":"Tambahkan pengguna ke dalam tiket.",
+        "removeCmd":"Keluarkan pengguna dari tiket.",
+        "reopenCmd":"Buka ulang tiket setelah ditutup.",
+        "changeCmd":"Ganti tipe tiket.",
+        "claimCmd":"Klaim tiket.",
+        "unclaimCmd":"Batalkan klaim tiket.",
+        "statsCmd":"Lihat status tiket.",
+        "autocloseCmd":"Atur timer untuk menutup tiket secara otomatis"
+    },
+    "buttons":{
+        "close":"Tutup tiket",
+        "delete":"Hapus tiket",
+        "reopen":"Buka ulang tiket",
+        "closeWithReason":"Tutup dengan alasan"
+    },
+    "messages":{
+        "closedDescription":"Hanya admin yang dapat berbincang di tiket ini sekarang!\n\n*Tekan tombol di bawah untuk menghapus atau membuka ulang tiket ini!*",
+        "createdTitle":"Tiket dibuat!",
+        "createdDescription":"Tiket anda dibuat, anda dapat mengetahui dengan ping!",
+
+        "newTicketDmTitle":"Tiket baru!",
+        "closedTicketDmTitle":"Tiket ditutup!",
+        "deletedTicketDmTitle":"TIket dihapus!",
+        "closedTicketDmDescription":"Tiket anda ditutup!",
+        "deletedTicketDmDescription":"Tiket anda dihapus!",
+        "reopenTicketDmTitle":"Tiket dibuka kembali!",
+        "reopenTicketDmDescription":"Tiket anda dibuka kembali!",
+
+        "chooseCategory":"Pilih kategori:",
+        "gettingdeleted":"Tiket sedang dihapus...",
+
+        "none":"tidak ada",
+        "reason":"Alasan",
+        "createdat":"dibuat di",
+        "openedby":"dibuka oleh",
+        "deletedby":"dihapus oleh",
+        "closedby":"ditutup oleh",
+
+        "modalreason":"Apa alasan penutupan tiket ini?",
+        "chooseATicket": "Pilih tiket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"Transkrip sedang diproses",
+        "wait":"Mohon tunggu!",
+        "estimated":"Estimasi waktu",
+        "available":"Transkrip tersedia di sini"
+    }
+}
@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"Maurizio#0268",
+    "_INFO":"This file is a translation for open ticket 3.4.4",
+
    "errors":{
        "missingArgsTitle":"Argomenti non validi!",
        "missingArgsDescription":"Argomenti mancanti",
@@ -24,10 +27,17 @@
        "closeTitle":"Ticket chiuso!",
        "deleteTitle":"Eliminando questo ticket...",
        "reopenTitle":"Ri-aperto questo ticket!",
-        "claimTitle":"Questo ticket è ora gestito da {0}",
+        
+        "claimTitle":"Questo ticket adesso è gestito da {0}",
        "unclaimTitle":"Questo ticket non è più gestito!",
-        "changeTitle":"Cambiato il tipo di ticket in {0}!",
+        "changeTitle":"Ticket cambiato in {0}!",

+        "statsTitle":"Queste sono le stats per {0}!",
+        "autocloseTitle":"Questo ticket sarà eliminato direttamente dopo {0}!",
+        "autocloseRejectTitle":"Questo ticket non sarà più chiuso automaticamente!",
+        "autocloseWarn":"Questo vale solo per i ticket inattivi!",
+
+        "goToTicket":"vai al ticket",
        "ticketWarning":"L'embed è nel messaggio sotto!",
        "maxTicketWarning":"*Attenzione:* Tu puoi creare solo {0} ticket alla volta!"
    },
@@ -42,7 +52,12 @@
        "deleteCmd":"Elimina un ticket.",
        "addCmd":"Aggiungi un utente al ticket.",
        "removeCmd":"Rimuovi un utente da un ticket.",
-        "reopenCmd":"Ri-apri un ticket dopo averlo chiuso."
+        "reopenCmd":"Ri-apri un ticket dopo averlo chiuso.",
+        "changeCmd":"Cambia tipo di ticket.",
+        "claimCmd":"Gestisci un ticket.",
+        "unclaimCmd":"Lascia la gestione del ticket.",
+        "statsCmd":"Vedi le statistiche dei ticket.",
+        "autocloseCmd":"Imposta il timer dell'autochiusura dei ticket"
    },
    "buttons":{
        "close":"Chiudi",
@@ -51,9 +66,6 @@
        "closeWithReason":"chiudi con motivo"
    },
    "messages":{
-        "reopenTitle":"Ticket ri-aperto!",
-        "reopenDescription":"Sentiti libero di parlare nuovamente!",
-        "closedTitle":"Ticket chiuso!",
        "closedDescription":"Solo gli amministratori possono parlare in questo ticket ora!\n\n*Clicca sul pulsante sotto per eliminare o ri-aprire questo ticket!*",
        "createdTitle":"Ticket creato!",
        "createdDescription":"Il tuo ticket è stato creato, puoi capirlo dal ping!",
@@ -71,9 +83,11 @@

        "none":"nessuno",
        "reason":"motivo",
-
+        "createdat":"creato il",
+        "openedby":"aperto da",
        "deletedby":"eliminato da",
        "closedby":"chiuso da",
+        
        "modalreason":"Quale è il motivo per chiudere questo ticket?",
        "chooseATicket": "Scegli un ticket"
    },
@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"NoOneNook#0266",
+    "_INFO":"This file is a translation for open ticket 3.4.4",
+
+    "errors":{
+        "missingArgsTitle":"Ugyldige argumenter!",
+        "missingArgsDescription":"Manglende argument",
+        "noPermsTitle":"Ingen rettigheter",
+        "noPermsDescription":"Du trenger administrator eller moderator rettigheter",
+        "noPermsDelete":"Bare staff kan slette en ticket!",
+        "chooseFromListTitle":"Ugyldig ID",
+        "chooseFromListDescription":"Velg en av ID-ene nedenfor:",
+        "boterror":"Bot Error!",
+        "notInTicketTitle":"Du er ikke i en ticket!",
+        "notInTicketDescription":"Du kan ikke bruke denne command utenfor en ticket.",
+        "ticketDoesntExist":"Ticket finnes ikke lenger!",
+        "roleDoesntExist":"Rollen eksisterer ikke lenger!",
+        "anotherOption":"Dette alternativet er ikke en ticket!",
+        "maxAmountTitle":"Maks antall er nådd!",
+        "maxAmountDescription":"Du har nådd maksimalt antall tillatte ticket's\nSå du kan ikke lage en ny før de andre er lukket!",
+        "somethingWentWrong":"**Noe gikk galt!**\nVennligst prøv igjen senere!"
+    },
+    "commands":{
+        "userAddedTitle":"{0} har blitt lagt til i ticket!",
+        "userRemovedTitle":"Fjernet {0} fra ticket!",
+        "renameTitle":"Endret navn til {0}!",
+        "closeTitle":"Ticket er blitt lukket!",
+        "deleteTitle":"Sletter ticket...",
+        "reopenTitle":"Ticket er gjenåpnet",
+        
+        "claimTitle":"{0} har tatt over denne saken!",
+        "unclaimTitle":"Denne ticket er blitt ledig igjen!",
+        "changeTitle":"Endret ticket-type til {0}!",
+
+        "statsTitle":"Her er statistikken for {0}!",
+        "autocloseTitle":"Denne ticket stenges automatisk etter kl {0}!",
+        "autocloseRejectTitle":"Denne ticket vil ikke lenger stenges automatisk!",
+        "autocloseWarn":"Dette påvirker kun inaktive tickets!",
+
+        "goToTicket":"DIN TICKET",
+        "ticketWarning":"Embed er i meldingen nedenfor!",
+        "maxTicketWarning":"**Advarsel:** _Du kan bare opprette {0}ticket(s) om gangen!_"
+    },
+    "helpMenu":{
+        "title":"Tilgjengelige Commands:",
+        "header1":"**Gå til {0} for å opprette en ticket!**\n\n",
+        "header2":"**Skriv kommandoen `/new` eller `/ticket` for å lage en ticket!**\n\n",
+
+        "msgCmd":"Lag en embed med knapper. (admins only)",
+        "renameCmd":"Gi nytt navn til en ticket. (ingen mellomrom)",
+        "closeCmd":"Lukk en ticket.",
+        "deleteCmd":"Slett en ticket.",
+        "addCmd":"Legg til en bruker i ticket.",
+        "removeCmd":"Fjern en bruker fra ticket.",
+        "reopenCmd":"Åpne en ticket på nytt etter at den ble avsluttet.",
+        "changeCmd":"Endre ticket kategori",
+        "claimCmd":"Ta over ticket.",
+        "unclaimCmd":"Frigjør den fra ticket.",
+        "statsCmd":"Se ticket stats.",
+        "autocloseCmd":"Still inn når ticket lukkes automatisk etter den ble åpnet"
+    },
+    "buttons":{
+        "close":"Lukk Ticket",
+        "delete":"Slett Ticket",
+        "reopen":"Gjenåpne Ticket",
+        "closeWithReason":"Legg til årsak"
+    },
+    "messages":{
+        "closedDescription":"Bare staff medlemmer kan snakke i denne ticket nå!\n\n*Klikk på knappen nedenfor for å slette eller åpne ticket på nytt!*",
+        "createdTitle":"Ticket er laget!",
+        "createdDescription":"__Du finner den ved å trykke på knappen under__",
+
+        "newTicketDmTitle":"New Ticket!",
+        "closedTicketDmTitle":"Ticket Åpnet!",
+        "deletedTicketDmTitle":"Ticket Slettet!",
+        "closedTicketDmDescription":"Din ticket er lukket!",
+        "deletedTicketDmDescription":"Din ticket er slettet!",
+        "reopenTicketDmTitle":"Ticket gjenåpnet!",
+        "reopenTicketDmDescription":"Din icket er gjenåpnet!",
+
+        "chooseCategory":"Velg en kategori:",
+        "gettingdeleted":"Ticket slettes....",
+
+        "none":"Ingen",
+        "reason":"Grunnlag",
+        "createdat":"Laget",
+        "openedby":"Laget av",
+        "deletedby":"Slettet av",
+        "closedby":"Lukket av",
+        
+        "modalreason":"Grunnlag for lukking!",
+        "chooseATicket": "Velg en ticket"
+    },
+    "transcripts":{
+        "title":"Ticket logg",
+        "processed":"Logg fil lages, snart klar!",
+        "wait":"Vennligst vent!",
+        "estimated":"Beregnet tid",
+        "available":"Loggfil er tilgjengelig over denne meldingen!"
+    }
+}
@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"MKevas#8311",
+    "_INFO":"This file is a translation for open ticket 3.4.4",
+
+    "errors":{
+        "missingArgsTitle":"Nieprawidłowe argumenty!",
+        "missingArgsDescription":"Brakujący argument",
+        "noPermsTitle":"Brak permisji!",
+        "noPermsDescription":"Musisz mieć uprawnienia `ADMINISTRATOR` lub być na liście dozwolonych ról!",
+        "noPermsDelete":"Tylko administratorzy mogą usunąć zgłoszenie!",
+        "chooseFromListTitle":"Błędne ID",
+        "chooseFromListDescription":"Wybierz jeden z poniższych identyfikatorów:",
+        "boterror":"Błąd bota!",
+        "notInTicketTitle":"Nie jesteś w tickecie!",
+        "notInTicketDescription":"To polecenie nie działa poza ticketami!",
+        "ticketDoesntExist":"Ten ticket już nie istnieje!",
+        "roleDoesntExist":"Ta rola już nie istnieje!",
+        "anotherOption":"Ta opcja nie jest ticketem, ale innym typem!",
+        "maxAmountTitle":"Maksymalna liczba osiągnięta!",
+        "maxAmountDescription":"Osiągnąłeś maksymalną dozwoloną liczbę ticketów!\nWięc nie możesz stworzyć nowego!",
+        "somethingWentWrong":"**Coś poszło nie tak!**\nSpróbuj ponownie innym razem!"
+    },
+    "commands":{
+        "userAddedTitle":"Dodano {0} do tego ticketa!",
+        "userRemovedTitle":"Usunięto {0} z tego ticketa!",
+        "renameTitle":"Zmieniono nazwę na {0}!",
+        "closeTitle":"Zamknięto ten ticket!",
+        "deleteTitle":"Usuwanie tego zgłoszenia..",
+        "reopenTitle":"Ponownie otwarto ten ticket!",
+        
+        "claimTitle":"Ten ticket został odebrany przez {0}",
+        "unclaimTitle":"Nie można już odebrać tego biletu!",
+        "changeTitle":"Changed ticket type to {0}!",
+
+        "statsTitle":"Oto statystyki dotyczące {0}!",
+        "autocloseTitle":"Ten ticket zostanie automatycznie zamknięty po {0}!",
+        "autocloseRejectTitle":"Ten ticket nie będzie już automatycznie zamykany!",
+        "autocloseWarn":"Dotyczy to tylko nieaktywnych biletów!",
+
+        "goToTicket":"Przejdź do ticketa",
+        "ticketWarning":"Osadzenie znajduje się w wiadomości poniżej!",
+        "maxTicketWarning":"**Ostrzeżenie:** _Możesz utworzyć tylko {0} bilet(ów) na raz!_"
+    },
+    "helpMenu":{
+        "title":"Dostępne polecenia:",
+        "header1":"**Przejdź do {0}, aby utworzyć zgłoszenie!**\n\n",
+        "header2":"**Uruchom polecenie `/new` lub `/ticket`, aby utworzyć zgłoszenie!**\n\n",
+
+        "msgCmd":"Odradzaj osadzanie za pomocą przycisków. (tylko administratorzy)",
+        "renameCmd":"Zmień nazwę zgłoszenia. (bez spacji)",
+        "closeCmd":"Zamknij ticket.",
+        "deleteCmd":"Skasuj ticket.",
+        "addCmd":"Dodaj użytkownika do zgłoszenia.",
+        "removeCmd":"Usuń użytkownika ze zgłoszenia.",
+        "reopenCmd":"Otwórz ponownie ticket po jego zamknięciu.",
+        "changeCmd":"Zmień typ ticketa.",
+        "claimCmd":"Odbierz ticket.",
+        "unclaimCmd":"Zrezygnuj z ticketa.",
+        "statsCmd":"Pokaż statystyki zgłoszenia.",
+        "autocloseCmd":"Ustaw timer, aby automatycznie zamykał ticket."
+    },
+    "buttons":{
+        "close":"Zamknij",
+        "delete":"Skasuj",
+        "reopen":"Otworz ponownie",
+        "closeWithReason":"Zamknij z powodem"
+    },
+    "messages":{
+        "closedDescription":"Tylko admini mogą teraz rozmawiać w tym zgłoszeniu!\n\n*Kliknij przycisk poniżej, aby usunąć lub ponownie otworzyć ten ticket!*",
+        "createdTitle":"Ticket Created!",
+        "createdDescription":"Twój ticket został utworzony, możesz go wykryć za pomocą pingu!",
+
+        "newTicketDmTitle":"Nowy Ticket!",
+        "closedTicketDmTitle":"Ticket Zamknięty!",
+        "deletedTicketDmTitle":"Ticket Skasowany!",
+        "closedTicketDmDescription":"Twój ticket jest zamknięty!",
+        "deletedTicketDmDescription":"Twój ticket został skasowany!",
+        "reopenTicketDmTitle":"Ticket otwarty!",
+        "reopenTicketDmDescription":"Twój ticket został ponownie otwarty!",
+
+        "chooseCategory":"Wybierz kategorię:",
+        "gettingdeleted":"Ticket jest usuwany..",
+
+        "none":"brak",
+        "reason":"powód",
+        "createdat":"utworzony",
+        "openedby":"otwarte przez",
+        "deletedby":"skasowane przez",
+        "closedby":"zamknięte przez",
+        
+        "modalreason":"Jaki jest powód zamknięcia tego zgłoszenia?",
+        "chooseATicket": "Wybierz zgłoszenie"
+    },
+    "transcripts":{
+        "title":"Transkrypcja",
+        "processed":"Ta transkrypcja jest przetwarzana",
+        "wait":"Proszę czekać!",
+        "estimated":"Szacowany czas",
+        "available":"Transkrypcja jest dostępna tutaj"
+    }
+}
@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"QuirAddon#9778",
+    "_INFO":"This file is a translation for open ticket 3.4.4",
+
    "errors":{
        "missingArgsTitle":"Argumentos inválidos!",
        "missingArgsDescription":"Argumento ausente",
@@ -24,10 +27,17 @@
        "closeTitle":"Fechado este ticket!",
        "deleteTitle":"Excluindo este ticket...",
        "reopenTitle":"Reabriu este ticket!",
-        "claimTitle":"This ticket is now claimed to {0}",
-        "unclaimTitle":"This ticket isn't claimed anymore!",
-        "changeTitle":"Changed ticket type to {0}!",
+        
+        "claimTitle":"Esse ticket foi reinvidicado {0}",
+        "unclaimTitle":"Esse ticket não foi reinvidicado!",
+        "changeTitle":"Tipo de ticket alterado para {0}!",

+        "statsTitle":"Aqui estão as estatísticas para {0}!",
+        "autocloseTitle":"Este ticket vai fechar altomaticamente após {0}!",
+        "autocloseRejectTitle":"Este ticket não será mais fechado automaticamente!",
+        "autocloseWarn":"Isso apenas afeta tickets inativos!",
+
+        "goToTicket":"ir para ticket",
        "ticketWarning":"A incorporação está na mensagem abaixo!",
        "maxTicketWarning":"**Cuidado:** _Você só pode criar {0} ticket(s) de cada vez!!_"
    },
@@ -42,18 +52,20 @@
        "deleteCmd":"Excluir um ticket.",
        "addCmd":"Adicionar um usuário ao ticket.",
        "removeCmd":"Remover um usuário do ticket.",
-        "reopenCmd":"Reabra um ticket depois que ele foi fechado."
+        "reopenCmd":"Reabra um ticket depois que ele foi fechado.",
+        "changeCmd":"Mudar tipo de ticket",
+        "claimCmd":"Resgatar Ticket",
+        "unclaimCmd":"Desresgatar Ticket",
+        "statsCmd":"Olhar status do ticket",
+        "autocloseCmd":"Definir tempo para fechar ticket automaticamente."
    },
    "buttons":{
        "close":"Fechar Ticket",
        "delete":"Excluir Ticket",
        "reopen":"Reabrir Ticket",
-        "closeWithReason":"close with reason"
+        "closeWithReason":"fechado com motivo"
    },
    "messages":{
-        "reopenTitle":"Reabriu este ticket!",
-        "reopenDescription":"Sinta-se à vontade para falar novamente!",
-        "closedTitle":"Fechado este ticket!",
        "closedDescription":"Somente administradores podem falar neste ticket agora!\n\n*Clique no botão abaixo para excluir ou reabrir este ticket!*",
        "createdTitle":"Ticket criado!",
        "createdDescription":"Seu ticket foi criado, você pode detectá-lo com um ping!",
@@ -69,19 +81,21 @@
        "chooseCategory":"Escolha a categoria:",
        "gettingdeleted":"Ticket está sendo deletado...",

-        "none":"none",
-        "reason":"reason",
-
-        "deletedby":"deleted by",
-        "closedby":"closed by",
-        "modalreason":"What is the reason for closing this ticket?",
-        "chooseATicket": "Choose a ticket"
+        "none":"vazio",
+        "reason":"motivo",
+        "createdat":"Criado por:",
+        "openedby":"Aberto por:",
+        "deletedby":"deletado por",
+        "closedby":"fechado por",
+        
+        "modalreason":"Qual o motivo de fechar o ticket?",
+        "chooseATicket": "Fechar Ticket"
    },
    "transcripts":{
-        "title":"Transcript",
-        "processed":"This transcript is being processed",
-        "wait":"Please wait!",
-        "estimated":"Estimated time",
-        "available":"The transcript is available here"
+        "title":"Transcrever",
+        "processed":"A Transcrição está em andamento",
+        "wait":"Por favor espere!",
+        "estimated":"Tempo estimado",
+        "available":"A Transcrição está disponível aqui"
    }
-}
+}
@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"Sanke#6086",
+    "_INFO":"This file is a translation for open ticket 3.4.4",
+
    "errors":{
        "missingArgsTitle":"Argumente Invalide",
        "missingArgsDescription":"Argument Lipsa",
@@ -24,10 +27,17 @@
        "closeTitle":"Ticket inchis!",
        "deleteTitle":"Se sterge ticket-ul...",
        "reopenTitle":"Ticket Re-deschis!",
-        "claimTitle":"This ticket is now claimed to {0}",
-        "unclaimTitle":"This ticket isn't claimed anymore!",
-        "changeTitle":"Changed ticket type to {0}!",

+        "claimTitle":"Acest ticket a primit claim de la {0}",
+        "unclaimTitle":"Acest ticket nu mai este detinut!",
+        "changeTitle":"A fost schimbat tipul ticket-ului la {0}!",
+
+        "statsTitle":"Acestea sunt informatiile pentru {0}!",
+        "autocloseTitle":"Acest ticket va fi inchis automat dupa {0}!",
+        "autocloseRejectTitle":"Acest ticket nu va mai fi inchis automat!",
+        "autocloseWarn":"Aceasta optiune afecteaza numai ticketele inactive!",
+
+        "goToTicket":"Mergi la ticket",
        "ticketWarning":"Embed-ul se afla in mesajul de mai jos!",
        "maxTicketWarning":"**Avertizare:** _Poti creea doar {0} tickete active!_"
    },
@@ -42,7 +52,12 @@
        "deleteCmd":"Sterge un ticket.",
        "addCmd":"Adauga un utilizator in ticket.",
        "removeCmd":"Sterge un utilizator din ticket.",
-        "reopenCmd":"Re-deschide un ticket dupa ce a fost deschis."
+        "reopenCmd":"Re-deschide un ticket dupa ce a fost deschis.",
+        "changeCmd":"Schimba categoria ticket-ului.",
+        "claimCmd":"Revendica un ticket",
+        "unclaimCmd":"Anuleaza revendicarea unui ticket.",
+        "statsCmd":"Afiseasa informatiile ticket-ului.",
+        "autocloseCmd":"Seteaza un cronometru pentru inchiderea ticket-ului."
    },
    "buttons":{
        "close":"Inchide ticket-ul",
@@ -51,9 +66,6 @@
        "closeWithReason":"Inchide cu motiv"
    },
    "messages":{
-        "reopenTitle":"Ticket Re-deschis!",
-        "reopenDescription":"Poti vorbi din nou!",
-        "closedTitle":"Ticket inchis!",
        "closedDescription":"Doar adminii pot vorbi in acest ticket acum!\n\n*Apasa pe butonul de mai jos pentru a re-deschide ori sterge ticket-ul!*",
        "createdTitle":"Ticket Creat!",
        "createdDescription":"Ticket-ul tau a fost creat, poti sa il vezi in canalul pe care ai fost mentionat!",
@@ -71,9 +83,11 @@

        "none":"niciunul",
        "reason":"Motiv",
-
+        "createdat":"Creat la",
+        "openedby":"Deschis de",
        "deletedby":"Sters de",
        "closedby":"Inchis de",
+        
        "modalreason":"Care este motivul pentru inchiderea acestui ticket?",
        "chooseATicket": "Alege un ticket"
    },
@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"Apexo#0723",
+    "_INFO":"This file is a translation for open ticket 3.4.4",
+
+    "errors":{
+        "missingArgsTitle":"Неверные аргументы!",
+        "missingArgsDescription":"Отсутствует аргумент",
+        "noPermsTitle":"Недостаточно прав!",
+        "noPermsDescription":"Вы должны иметь права `ADMINISTRATOR` или быть в списке разрешённых ролей!",
+        "noPermsDelete":"Только админы могут удалить тикет!",
+        "chooseFromListTitle":"Неверный ID",
+        "chooseFromListDescription":"Выберите один из id ниже:",
+        "boterror":"Ошибка бота!",
+        "notInTicketTitle":"Вы не в тикете!",
+        "notInTicketDescription":"Эта команда не работает вне тикетов!",
+        "ticketDoesntExist":"Этого тикета больше не существует!",
+        "roleDoesntExist":"Этой роли больше не существует!",
+        "anotherOption":"Эта опция не является тикетом, а представляет собой другой тип!",
+        "maxAmountTitle":"Максимальное количество достигнуто!",
+        "maxAmountDescription":"Вы достигли максимальное количество разрешённых тикетов!\nТеперь вы не можете создать ещё один!",
+        "somethingWentWrong":"**Что-то пошло не так!**\nПожайлуста, попробуйте в другой раз!"
+    },
+    "commands":{
+        "userAddedTitle":"Добавлено {0} в этот тикет!",
+        "userRemovedTitle":"Удалено {0} из этого тикета!",
+        "renameTitle":"Изменено имя на {0}!",
+        "closeTitle":"Закрыл этот тикет!",
+        "deleteTitle":"Удаляем этот тикет...",
+        "reopenTitle":"Открываем заново этот тикет!",
+        
+        "claimTitle":"Этот тикет теперь взят {0}",
+        "unclaimTitle":"Этот тикет никем не взят!",
+        "changeTitle":"Изменён тип тикета на {0}!",
+
+        "statsTitle":"Здесь статистика для {0}!",
+        "autocloseTitle":"Этот тикет будет закрыт автоматически после {0}!",
+        "autocloseRejectTitle":"Этот тикет больше не будет закрыт автоматически!",
+        "autocloseWarn":"Это касается только неактивных тикетов!",
+
+        "goToTicket":"перейти в тикет",
+        "ticketWarning":"embed ниже сообщения!",
+        "maxTicketWarning":"**Предупреждение:** _Вы можете создать только {0} тикет(а/ов) в этот раз!_"
+    },
+    "helpMenu":{
+        "title":"Доступные команды:",
+        "header1":"**Перейдите в {0}, чтобы создать тикет!**\n\n",
+        "header2":"**Выполните команду `/new` или `/ticket` для создания тикета!**\n\n",
+
+        "msgCmd":"Создать embed с кнопками. (только админам)",
+        "renameCmd":"Переименовать тикет. (без пробелов)",
+        "closeCmd":"Закрыть тикет.",
+        "deleteCmd":"Удалить тикет.",
+        "addCmd":"Добавить пользователя в тикет.",
+        "removeCmd":"Удалить пользователя из тикета.",
+        "reopenCmd":"Открыть заново тикет после того, как он был закрыт.",
+        "changeCmd":"Поменять тип тикета.",
+        "claimCmd":"Взять тикет.",
+        "unclaimCmd":"Снять тикет.",
+        "statsCmd":"Посмотреть статистику тикета.",
+        "autocloseCmd":"Установить таймер, чтобы автоматически закрыть тикет"
+    },
+    "buttons":{
+        "close":"Закрыть тикет",
+        "delete":"Удалить тикет",
+        "reopen":"Открыть заново тикет",
+        "closeWithReason":"закрыть с причиной"
+    },
+    "messages":{
+        "closedDescription":"Только админы теперь могут писать в этом тикете!\n\n*Нажмите на кнопку ниже, чтобы удалить или заново окрыть тикет!*",
+        "createdTitle":"Тикет создан!",
+        "createdDescription":"Ваш тикет создан, вы можете обнаружить его по пингу!",
+
+        "newTicketDmTitle":"Новый тикет!",
+        "closedTicketDmTitle":"Тикет закрыт!",
+        "deletedTicketDmTitle":"Тикет удалён!",
+        "closedTicketDmDescription":"Ваш тикет закрыт!",
+        "deletedTicketDmDescription":"Ваш тикет удалён!",
+        "reopenTicketDmTitle":"Тикет открыт заново!",
+        "reopenTicketDmDescription":"Ваш тикет открыт заново!",
+
+        "chooseCategory":"выберите категорию:",
+        "gettingdeleted":"Тикет будет удалён...",
+
+        "none":"отсутствует",
+        "reason":"причина",
+        "createdat":"создан",
+        "openedby":"открыт",
+        "deletedby":"удалён",
+        "closedby":"закрыт",
+        
+        "modalreason":"Какая причина закрытия этого тикета?",
+        "chooseATicket": "Выберите тикет"
+    },
+    "transcripts":{
+        "title":"Транскрипт",
+        "processed":"Этот транскрипт находится в процессе обработки",
+        "wait":"Пожайлуста подождите!",
+        "estimated":"Оценочное время",
+        "available":"Транскрипт здесь доступен"
+    }
+}
@@ -2,6 +2,7 @@
    "examples":{
        "en-GB":"english",
        "en-US":"english",
+        "no": "Norwegian",
        "nl":"dutch",
        "ro":"romanian",
        "de":"german",
@@ -9,6 +10,8 @@
        "fr":"french",
        "es-ES":"spanish",
        "it":"italian",
+        "ru":"russian",
+        "tr": "Türkçe",

        "MISSING":"arabic,portuguese",
        "NOTAVAILABLE":"arabic,portuguese,czech"
@@ -17,134 +20,170 @@
        "help":{
            "en-GB":"A list of the available commands.",
            "en-US":"A list of the available commands.",
+            "no":"En liste over commands.",
            "nl":"Een lijst met de beschikbare commands.",
            "ro":"O lista a comenzilor disponibile.",
            "de":"Eine Liste der verfügbaren Befehle.",
            "cs":"A list of the available commands",
            "fr":"Une liste des commandes.",
            "es-ES":"Una lista de los comandos disponibles.",
-            "it":"Una lista di tutti i comandi disponibili."
+            "it":"Una lista di tutti i comandi disponibili.",
+            "ru":"Список доступных команд",
+            "tr": "Kullanılabilir komutların listesi."
        },
        "message":{
            "en-GB":"Spawn an embed with buttons.",
            "en-US":"Spawn an embed with buttons.",
+            "no":"Legg inn en melding i denne kanalen",
            "nl":"Spawn een embed met knoppen.",
            "ro":"Deschide un embed cu butoane.",
            "de":"Sendet ein Embed mit Knöpfen.",
            "cs":"Spawn an embed with buttons.",
            "fr":"Créer un embed avec des boutons.",
            "es-ES":"Genera un embed con botones.",
-            "it":"Genera un embed con un pulsante."
+            "it":"Genera un embed con un pulsante.",
+            "ru":"Создать embed с кнопками",
+            "tr": "Butonlar ile bir yerleştirme oluşturun."
        },
        "close":{
            "en-GB":"Close a ticket.",
            "en-US":"Close a ticket.",
+            "no":"Lukk ticket.",
            "nl":"Sluit een ticket",
            "ro":"Inchide un ticket.",
            "de":"Schließe ein Ticket.",
            "cs":"Close a ticket.",
            "fr":"Fermer un ticket.",
            "es-ES":"Cierra un ticket.",
-            "it":"Chiudi un ticket."
+            "it":"Chiudi un ticket.",
+            "ru":"Закрыть тикет",
+            "tr": "Bileti kapat."
        },
        "delete":{
            "en-GB":"Delete a ticket.",
            "en-US":"Delete a ticket.",
+            "no":"Slett ticket.",
            "nl":"Verwijder een ticket",
            "ro":"Sterge un ticket.",
            "de":"Lösche ein Ticket.",
            "cs":"Delete a ticket.",
            "fr":"Supprimer un ticket.",
            "es-ES":"Elimina un ticket.",
-            "it":"Elimina un ticket."
+            "it":"Elimina un ticket.",
+            "ru":"Удалить тикет",
+            "tr": "Bileti sil."
        },
        "reopen":{
            "en-GB":"Re-Open a ticket.",
            "en-US":"Re-Open a ticket.",
+            "no":"Gjenåpne ticket.",
            "nl":"Heropen een ticket.",
            "ro":"Re-deschide un ticket.",
            "de":"Wiedereröffnung eines Tickets.",
            "cs":"Re-Open a ticket.",
            "fr":"Re-ouvrir un ticket.",
            "es-ES":"Re-abre un ticket.",
-            "it":"Ri-Apri un ticket."
+            "it":"Ri-Apri un ticket.",
+            "ru":"Открыть заново тикет",
+            "tr": "Bileti yeniden aç."
        },
        "add":{
            "en-GB":"Add another user to a ticket.",
            "en-US":"Add another user to a ticket.",
+            "no":"Legg til en annen bruker til ticket.",
            "nl":"Voeg een andere user toe aan een ticket.",
            "ro":"Adauga un utilizator la acest ticket.",
            "de":"Füge einen anderen Nutzer zum Ticket hinzu.",
            "cs":"Add another user to a ticket.",
            "fr":"Ajouter un utilisateur au ticket.",
            "es-ES":"Agrega otro usuario al ticket.",
-            "it":"Aggiungi un membro al ticket"
+            "it":"Aggiungi un membro al ticket",
+            "ru":"Добавить другого пользователя в тикет",
+            "tr": "Bilete başka bir kullanıcı ekle."
        },
        "remove":{
            "en-GB":"Remove a user from a ticket.",
            "en-US":"Remove a user from a ticket.",
+            "no":"Fjern en bruker fra ticket.",
            "nl":"Verwijder een user van een ticket.",
            "ro":"Sterge un utilizator dintr-un ticket.",
            "de":"Entferne einen Nutzer von dem Ticket.",
            "cs":"Remove a user from a ticket.",
            "fr":"Enlever quelqu’un du ticket.",
            "es-ES":"Elimina otro usuario del ticket.",
-            "it":"Rimuovi un membro dal ticket"
+            "it":"Rimuovi un membro dal ticket",
+            "ru":"Удалить пользователя из тикета",
+            "tr": "Kullanıcıyı bir biletten kaldır."
        },
        "newticket":{
            "en-GB":"Create a ticket",
            "en-US":"Create a ticket",
+            "no":"Lag en ny ticket",
            "nl":"Maak een ticket aan",
            "ro":"Creeaza un ticket.",
            "de":"Erstelle ein Ticket.",
            "cs":"Create a ticket",
            "fr":"Créer un ticket",
            "es-ES":"Crear un ticket.",
-            "it":"Crea un ticket"
+            "it":"Crea un ticket",
+            "ru":"Создать тикет",
+            "tr": "Bilet oluştur"
        },
        "rename":{
            "en-GB":"Rename a ticket channel.",
            "en-US":"Rename a ticket channel.",
+            "no":"Gi nytt navn til ticket kanalen.",
            "nl":"Hernoem een ticket channel.",
            "ro":"Redenumeste un ticket.",
            "de":"Benenne einen Ticket Channel.",
            "cs":"Rename a ticket channel",
            "fr":"Renommer un ticket.",
            "es-ES":"Renombrar un canal de ticket.",
-            "it":"Rinomina il canale di un ticket."
+            "it":"Rinomina il canale di un ticket.",
+            "ru":"Переименовать канал тикета",
+            "tr": "Bilet kanalını yeniden adlandır."
        },
        "claim":{
            "en-GB":"Claim a ticket.",
            "en-US":"Claim a ticket.",
+            "no":"Overta ticket.",
            "nl":"Claim een ticket.",
            "ro":"  ",
            "de":"  ",
            "cs":"  ",
            "fr":"  ",
            "es-ES":"  ",
-            "it":"  "
+            "it":"  ",
+            "ru":"Взять тикет",
+            "tr":"Bilet talep et."
        },
        "unclaim":{
            "en-GB":"Un-claim a ticket.",
            "en-US":"Un-claim a ticket.",
+            "no":"Frigjør ticket.",
            "nl":"Ontclaim een ticket.",
            "ro":"  ",
            "de":"  ",
            "cs":"  ",
            "fr":"  ",
            "es-ES":"  ",
-            "it":"  "
+            "it":"  ",
+            "ru":"Снять тикет",
+            "tr":"Bileti iptal et."
        },
        "category":{
            "en-GB":"Change ticket type.",
            "en-US":"Change ticket type.",
+            "no":"Endre ticket type.",
            "nl":"Verander ticket type.",
            "ro":"  ",
            "de":"  ",
            "cs":"  ",
            "fr":"  ",
            "es-ES":"  ",
-            "it":"  "
+            "it":"  ",
+            "ru":"Изменить тип тикета",
+            "tr":"Bilet türünü değiştir."
        }
    }
-}
+}
@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"n1kkec#5341",
+    "_INFO":"This file is a translation for open ticket 3.4.4",
+
+    "errors":{
+        "missingArgsTitle":"Napačen argument!",
+        "missingArgsDescription":"Argument manka",
+        "noPermsTitle":"Nimas dovoljenja!",
+        "noPermsDescription":"Potrebuješ dovoljenje `ADMINISTRATOR` ali pa biti v listi dovoljenih role!",
+        "noPermsDelete":"Samo admini lahko izbrišejo ticket!",
+        "chooseFromListTitle":"Napačen ID",
+        "chooseFromListDescription":"Izberi eden izmed ID-jev:",
+        "boterror":"NAPAKA Bota!",
+        "notInTicketTitle":"Nisi v ticketu!",
+        "notInTicketDescription": "Ta ukaz ne deluje zunaj ticket-ov!",
+        "ticketDoesntExist": "Ta ticket ne obstaja več!",
+        "roleDoesntExist": "Ta vloga ne obstaja več!",
+        "anotherOption": "Ta možnost ni ticket, ampak druga vrsta!",
+        "maxAmountTitle": "Najvišji doseženi znesek!",
+        "maxAmountDescription": "Dosegli ste največje dovoljeno število ticket-ov!\nTako da ne morete ustvariti nove!",
+        "somethingWentWrong": "**Nekaj je šlo narobe!**\nProsimo, poskusite znova drugič!"
+    },
+    "commands":{
+        "userAddedTitle": "Dodan {0} v ta ticket!",
+        "userRemovedTitle": "Odstranjeo {0} iz tega ticket-!",
+        "renameTitle": "Spremenjeno ime na {0}!",
+        "closeTitle": "Zaprl ta ticket!",
+        "deleteTitle": "Brisanje ticketa...",
+        "reopenTitle": "Ponovno odprl ta ticket!",
+        
+        "claimTitle":"Ticket je claimal {0}",
+        "unclaimTitle":"Ticket ni več claiman!",
+        "changeTitle":"Changed ticket type to {0}!",
+
+        "statsTitle":"Statistike za {0}!",
+        "autocloseTitle":"Ticket so avtomatsko zapru po {0}!",
+        "autocloseRejectTitle":"Ticket se nebo avtomatsko zapru!",
+        "autocloseWarn":"To ima efekt samo na inactive ticketih!",
+
+        "goToTicket":"pojdi v ticket",
+        "ticketWarning": "Opozorilo je v spodnjem sporočilu!",
+        "maxTicketWarning": "**Opozorilo:** _Naenkrat lahko ustvarite le {0} ticketov!_"
+    },
+    "helpMenu":{
+        "title": "Razpoložljivi ukazi:",
+        "header1": "**Izberite {0} in ustvarite ticket!**\n\n",
+        "header2": "**Zaženi ukaz `/new` ali `/ticket` za ustvarjanje ticket-a!**\n\n",
+
+        "msgCmd": "Ustvari vstavek z gumbi. (samo za administratorje)",
+        "renameCmd": "Preimenujte ticket. (brez presledkov)",
+        "closeCmd": "Zapri ticket.",
+        "deleteCmd": "Izbriši ticket.",
+        "addCmd": "Dodaj uporabnika v ticket.",
+        "removeCmd": "Odstrani uporabnika z ticket-a.",
+        "reopenCmd": "Ponovno odprite ticket, ko je bila zaprta.",
+        "changeCmd":"Spremeni tip ticketa.",
+        "claimCmd":"Claimaj ticket.",
+        "unclaimCmd":"Unclaimaj ticket.",
+        "statCmds":"Statistike ticketa.",
+        "autocloseCmd":"Nastavi timer da avtomatsko zapre ticket"
+    },
+    "buttons":{
+        "close":"Zapri Ticket",
+        "delete":"Izbrisi Ticket",
+        "reopen":"Odpri Ticket",
+        "closeWithReason":"Zapri z razlogom"
+    },
+    "messages":{
+        "closedDescription": "V tem ticket-u lahko zdaj govorijo samo administratorji!\n\n*Kliknite na spodnji gumb za brisanje ali ponovno odprtje te ticket!*",
+        "createdTitle": "Ticket ustvarjen!",
+        "createdDescription": "Vaš ticket je ustvarjen, lahko jo odkrijete s pingom!",
+
+        "newTicketDmTitle": "Nov ticket!",
+        "closedTicketDmTitle": "Ticket zaprt!",
+        "deletedTicketDmTitle": "Izbrisan ticket!",
+        "closedTicketDmDescription": "Vaš ticket je zaprta!",
+        "deletedTicketDmDescription": "Vaš ticket je izbrisan!",
+        "reopenTicketDmTitle": "Ticket je ponovno odprt!",
+        "reopenTicketDmDescription": "Vaš ticket je ponovno odprt!",
+
+        "chooseCategory": "izberite kategorijo:",
+        "gettingdeleted": "Ticket se briše...",
+
+        "none": "ni",
+        "reason": "razlog",
+        "createdat":"ustvarjeno ob",
+        "openedby":"odprto od",
+        "deletedby": "izbrisano s",
+        "closedby": "zaprl",
+
+        "modalreason": "Kakšen je razlog za zaprtje tega ticket?",
+        "chooseATicket": "Izberi ticket"
+    },
+    "transcripts":{
+        "naslov": "Transkript",
+        "obdelano": "Ta prepis se obdeluje",
+        "wait": "Počakajte!",
+        "estimated": "Predvideni čas",
+        "available": "Prepis je na voljo tukaj"
+    }
+}
@@ -1,4 +1,7 @@
 {
+    "_CREDITS":"Redactado#1673 & josuens14#5267",
+    "_INFO":"This file is a translation for open ticket 3.4.4",
+
    "errors":{
        "missingArgsTitle":"¡Argumentos inválidos!",
        "missingArgsDescription":"Argumento faltante.",
@@ -24,10 +27,17 @@
        "closeTitle":"Cerró este ticket!",
        "deleteTitle":"Eliminando este ticket...",
        "reopenTitle":"Re-abrió este boleto!",
-        "claimTitle":"Este ticket será atendido por {0}",
-        "unclaimTitle":"¡Este ticket ya no está reservado!",
-        "changeTitle":"¡Cambiando el tipo de ticket a {0}!",
+        
+        "claimTitle":"Este ticket fué reclamado por {0}",
+        "unclaimTitle":"¡Este ticket se encuentra desatendido!",
+        "changeTitle":"¡Cambiado el tipo de ticket a {0}!",

+        "statsTitle":"¡Aquí están las estadísticas para {0}!",
+        "autocloseTitle":"¡Este ticket será cerrado después de {0}!",
+        "autocloseRejectTitle":"¡Cierre automático del ticket desactivado!",
+        "autocloseWarn":"¡Esto solo afecta tickets inactivos!",
+
+        "goToTicket":"ir al ticket",
        "ticketWarning":"La inserción está en el mensaje a continuación!",
        "maxTicketWarning":"**Advertencia:** _Solo puedes crear {0} ticket(s) a la vez!_"
    },
@@ -42,7 +52,12 @@
        "deleteCmd":"Eliminar un ticket.",
        "addCmd":"Agregar un usuario al ticket.",
        "removeCmd":"Eliminar un usuario del ticket.",
-        "reopenCmd":"Re-Abre un ticket después de que este se vea cerrado."
+        "reopenCmd":"Re-Abre un ticket después de que este se vea cerrado.",
+        "changeCmd":"Cambia el tipo de ticket.",
+        "claimCmd":"Reclama un ticket.",
+        "unclaimCmd":"Desatiende un ticket.",
+        "statsCmd":"Mira las estadísticas de los tickets.",
+        "autocloseCmd":"Establece un temporizador para cerrar el ticket."
    },
    "buttons":{
        "close":"Cerrar ticket.",
@@ -51,9 +66,6 @@
        "closeWithReason":"cerrar con razón"
    },
    "messages":{
-        "reopenTitle":"¡Ticket Re-Abierto!",
-        "reopenDescription":"¡Siéntete libre de hablar de nuevo!",
-        "closedTitle":"¡Ticket cerrado!",
        "closedDescription":"¡Solo admins pueden hablar ahora en este ticket!\n\n*¡Presiona en el botón de abajo para eliminar o re-abrir el ticket!*",
        "createdTitle":"¡Ticket creado!",
        "createdDescription":"¡Ticket creado, también te he mencionado en él!",
@@ -71,9 +83,11 @@

        "none":"Ninguna.",
        "reason":"Razón",
-
+        "createdat":"creado el",
+        "openedby":"abierto por",
        "deletedby":"eliminado por",
        "closedby":"cerrado por",
+        
        "modalreason":"Cúal es la razón para cerrar este ticket?",
        "chooseATicket": "Elije un ticket"
    },
@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"Mods HD#0661",
+    "_INFO":"This file is a translation for open ticket 3.4.4",
+
+    "errors":{
+        "missingArgsTitle":"อาร์กิวเมนต์ไม่ถูกต้อง!",
+        "missingArgsDescription":"ขาดอาร์กิวเมนต์",
+        "noPermsTitle":"ไม่มีสิทธิ์!",
+        "noPermsDescription":"คุณต้องมีสิทธิ์ `ADMINISTRATOR` หรืออยู่ในรายการบทบาทที่ได้รับอนุญาต!",
+        "noPermsDelete":"เฉพาะผู้ดูแลระบบเท่านั้นที่สามารถลบตั๋วได้!",
+        "chooseFromListTitle":"ID ไม่ถูกต้อง",
+        "chooseFromListDescription":"เลือกหนึ่งใน ID ด้านล่าง:",
+        "boterror":"ข้อผิดพลาดของบอท!",
+        "notInTicketTitle":"คุณไม่ได้อยู่ในตั๋ว!",
+        "notInTicketDescription":"คำสั่งนี้ไม่ทำงานนอกตั๋ว!",
+        "ticketDoesntExist":"ตั๋วนี้ไม่มีอีกแล้ว!",
+        "roleDoesntExist":"บทบาทนี้ไม่มีอีกแล้ว!",
+        "anotherOption":"ตัวเลือกนี้ไม่ใช่ตั๋ว แต่เป็นประเภทอื่น!",
+        "maxAmountTitle":"ถึงจำนวนสูงสุดแล้ว!",
+        "maxAmountDescription":"คุณได้ถึงจำนวนสูงสุดของตั๋วที่อนุญาต!\nดังนั้นคุณไม่สามารถสร้างใหม่ได้!",
+        "somethingWentWrong":"**มีบางอย่างผิดพลาด!**\nกรุณาลองอีกครั้งในภายหลัง!"
+    },
+    "commands":{
+        "userAddedTitle":"เพิ่ม {0} ในตั๋วนี้!",
+        "userRemovedTitle":"ลบ {0} ออกจากตั๋วนี้!",
+        "renameTitle":"เปลี่ยนชื่อเป็น {0}!",
+        "closeTitle":"ปิดตั๋วนี้!",
+        "deleteTitle":"กำลังลบตั๋วนี้...",
+        "reopenTitle":"เปิดตั๋วนี้อีกครั้ง!",
+
+        "claimTitle":"ตั๋วนี้ถูกเรียกขึ้นโดย {0}",
+        "unclaimTitle":"ตั๋วนี้ไม่ได้ถูกเรียกขึ้นแล้ว!",
+        "changeTitle":"เปลี่ยนประเภทตั๋วเป็น {0}!",
+
+        "statsTitle":"นี่คือสถิติสำหรับ {0}!",
+        "autocloseTitle":"ตั๋วนี้จะถูกปิดอัตโนมัติหลังจาก {0}!",
+        "autocloseRejectTitle":"ตั๋วนี้จะไม่ถูกปิดอัตโนมัติอีกต่อไป!",
+        "autocloseWarn":"ส่วนนี้มีผลกับตั๋วที่ไม่ได้ใช้งาน!",
+       
+        "goToTicket":"ไปที่ตั๋ว",
+        "ticketWarning":"Embed อยู่ในข้อความด้านล่าง!",
+        "maxTicketWarning":"**คำเตือน:** _คุณสามารถสร้างได้ {0} ตั๋วในครั้งเดียว!_"       
+    },
+    "helpMenu":{
+        "title":"คำสั่งที่ใช้ได้:",
+        "header1":"**ไปที่ {0} เพื่อสร้างตั๋ว!**\n\n",
+        "header2":"**ใช้คำสั่ง `/new` หรือ `/ticket` เพื่อสร้างตั๋ว!**\n\n",
+       
+        "msgCmd":"สร้าง embed พร้อมปุ่ม (เฉพาะผู้ดูแลระบบ)",
+        "renameCmd":"เปลี่ยนชื่อตั๋ว (ไม่มีช่องว่าง)",
+        "closeCmd":"ปิดตั๋ว",
+        "deleteCmd":"ลบตั๋ว",
+        "addCmd":"เพิ่มผู้ใช้ในตั๋ว",
+        "removeCmd":"ลบผู้ใช้ออกจากตั๋ว",
+        "reopenCmd":"เปิดตั๋วอีกครั้งหลังจากถูกปิด",
+        "changeCmd":"เปลี่ยนประเภทตั๋ว",
+        "claimCmd":"เรียกขึ้นตั๋ว",
+        "unclaimCmd":"ยกเลิกการเรียกขึ้นตั๋ว",
+        "statsCmd":"ดูสถิติตั๋ว",
+        "autocloseCmd":"ตั้งค่าการปิดตั๋วอัตโนมัติ"
+    },
+    "buttons":{
+        "close":"ปิดตั๋ว",
+        "delete":"ลบตั๋ว",
+        "reopen":"เปิดตั๋วอีกครั้ง",
+        "closeWithReason":"ปิดด้วยเหตุผล"       
+    },
+    "messages":{
+        "closedDescription":"เฉพาะผู้ดูแลระบบเท่านั้นที่สามารถพูดคุยในตั๋วนี้ได้!\n\n*คลิกที่ปุ่มด้านล่างเพื่อลบหรือเปิดตั๋วนี้อีกครั้ง!*",
+        "createdTitle":"สร้างตั๋วแล้ว!",
+        "createdDescription":"ตั๋วของคุณถูกสร้างแล้ว คุณสามารถตรวจสอบได้จากการแจ้งเตือน!",
+       
+        "newTicketDmTitle":"ตั๋วใหม่!",
+        "closedTicketDmTitle":"ปิดตั๋ว!",
+        "deletedTicketDmTitle":"ลบตั๋ว!",
+        "closedTicketDmDescription":"ตั๋วของคุณถูกปิด!",
+        "deletedTicketDmDescription":"ตั๋วของคุณถูกลบ!",
+        "reopenTicketDmTitle":"เปิดตั๋วอีกครั้ง!",
+        "reopenTicketDmDescription":"ตั๋วของคุณถูกเปิดอีกครั้ง!",
+       
+        "chooseCategory":"เลือกหมวดหมู่:",
+        "gettingdeleted":"กำลังลบตั๋ว...",
+       
+        "none":"ไม่มี",
+        "reason":"เหตุผล",
+        "createdat":"สร้างเมื่อ",
+        "openedby":"เปิดโดย",
+        "deletedby":"ถูกลบโดย",
+        "closedby":"ถูกปิดโดย",
+
+        "modalreason":"เหตุผลในการปิดตั๋วนี้คืออะไร?",
+        "chooseATicket": "เลือกตั๋ว"       
+    },
+    "transcripts":{
+        "title":"บันทึกการสนทนา",
+        "processed":"บันทึกการสนทนากำลังดำเนินการ",
+        "wait":"กรุณารอ!",
+        "estimated":"เวลาโดยประมาณ",
+        "available":"บันทึกการสนทนาสามารถใช้งานได้ที่นี่"       
+    }
+}
@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"Hydrâelčhâvø#1575",
+    "_INFO":"This file is a translation for open ticket 3.4.4",
+
+    "errors":{
+        "missingArgsTitle":"Geçersiz argümanlar!",
+        "missingArgsDescription":"Eksik argüman!",
+        "noPermsTitle":"Bunun için yetkin yok!",
+        "noPermsDescription":"Bunu yapmak için 'ADMİNİSTRAR'rolüne ihtiyacınız var, veya izin verilen roller listesinde olun!",
+        "noPermsDelete":"Sadece adminler bileti silebilir!",
+        "chooseFromListTitle":"Geçersiz Kimlik",
+        "chooseFromListDescription":"Aşağıdaki kimliklerden birini seçin:",
+        "boterror":"Bot Hatası!",
+        "notInTicketTitle":"Bir biletin yok!",
+        "notInTicketDescription":"Bu komut bilet dışında kullanılamaz!",
+        "ticketDoesntExist":"Bu bilet artık yok!",
+        "roleDoesntExist":"Bu rol artık yok!",
+        "anotherOption":"Bu seçenek bir bilet değil, başka bir türdür!",
+        "maxAmountTitle":"Ulaşabileceğin maksimum tutara ulaştın!",
+        "maxAmountDescription":"İzin verilen maksimum bilet sayısına ulaştınız!\nHhayır yeni bir tane oluşturamazsın!",
+        "somethingWentWrong":"**Bir şeyler ters gitti!**\n lütfen başka bir zaman tekrar deneyin!"
+    },
+    "commands":{
+        "userAddedTitle":"Bilete {0} adlı kullanıcı eklendi!",
+        "userRemovedTitle":"Biletten {0} adlı kullanıcı çıkarıldı !",
+        "renameTitle":"Bilet ismi {0} olarak değştirildi!",
+        "closeTitle":"Bilet Kapatıldı!",
+        "deleteTitle":"Bilet siliniyor...",
+        "reopenTitle":"Bilet Yeniden Açıldı!",
+        
+        "claimTitle":"Bu bilet artık talep edildi. {0}",
+        "unclaimTitle":"Tu bilet artık talep edilmiyor!",
+        "changeTitle":"Bu bilet türü {0} olarak değiştirildi!",
+
+        "statsTitle":"Here are the stats for {0}!",
+        "autocloseTitle":"This ticket will be closed automatically after {0}!",
+        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
+        "autocloseWarn":"This only affects inactive tickets!",
+
+        "goToTicket":"go to ticket",
+        "ticketWarning":"Gömme aşağıdaki mesajda yer almaktadır!",
+        "maxTicketWarning":"**Uyarı:** _You can only create {0} ticket(s) at a time!_"
+    },
+    "helpMenu":{
+        "title":"Kullanılabilir Komutlar:",
+        "header1":"**Bilet oluşturmak için {0} kanalını kullan!**\n\n",
+        "header2":"**Bilet oluşturmak için `/new` veya `/ticket' komutunu çalıştırın!**\n\n",
+
+        "msgCmd":"Gömülü bilet mesajı gönderir. (sadece yöneticiler)",
+        "renameCmd":"Bilet adını değiştirir. (boşluk olmadan)",
+        "closeCmd":"Bileti kapatır.",
+        "deleteCmd":"Bileti siler.",
+        "addCmd":"Bilete kullanıcı ekler.",
+        "removeCmd":"Biletten kullanıcı çıkarır.",
+        "reopenCmd":"Bilet kapandıktan sonra tekrar açar.",
+        "changeCmd":"Change ticket type.",
+        "claimCmd":"Claim a ticket.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"View ticket stats.",
+        "autocloseCmd":"Set timer to automatically close ticket"
+    },
+    "buttons":{
+        "close":"Bileti Kapat",
+        "delete":"Bileti Sil",
+        "reopen":"Bileti Yeniden Aç",
+        "closeWithReason":"Bu bileti neden kapatıyorsun ?"
+    },
+    "messages":{
+        "closedDescription":"Bu bilette artık sadece yöneticiler konuşabilir!\n\n* Bu bileti silmek veya yeniden açmak için aşağıdaki butona tıklayın!*",
+        "createdTitle":"Talep Oluşturuldu!",
+        "createdDescription":"Your ticket is created, you can detect it by a ping!",
+
+        "newTicketDmTitle":"Yeni Bilet!",
+        "closedTicketDmTitle":"Bilet Kapatıldı!",
+        "deletedTicketDmTitle":"Bilet Silindi!",
+        "closedTicketDmDescription":"Senin biletin kapatıldı!",
+        "deletedTicketDmDescription":"Senin biletin silindi!",
+        "reopenTicketDmTitle":"Bilet yeniden açıldı!",
+        "reopenTicketDmDescription":"Senin biletin yeniden açıldı!",
+
+        "chooseCategory":"Bir kategori seç:",
+        "gettingdeleted":"Bu bilet siliniyor...",
+
+        "none":"yok",
+        "reason":"sebep",
+        "createdat":"created at",
+        "openedby":"opened by",
+        "deletedby":"Silen kişi",
+        "closedby":"Kapatan kişi",
+        
+        "modalreason":"Bu biletin kapanmasının sebebi nedir?",
+        "chooseATicket": "Bir bilet seçin"
+    },
+    "transcripts":{
+        "title":"Transkript",
+        "processed":"Bu transkript işleniyor",
+        "wait":"Lütfen Bekleyiniz!",
+        "estimated":"Tahmini Süre",
+        "available":"Transkript burada mevcuttur"
+    }
+}
@@ -0,0 +1,101 @@
+{
+    "_CREDITS":"Anderskiy#4093",
+    "_INFO":"Цей файл є перекладом для open ticket 3.4.4",
+
+    "errors":{
+        "missingArgsTitle":"Невірні аргументи!",
+        "missingArgsDescription":"Відсутні аргументи!",
+        "noPermsTitle":"Відсутні права!",
+        "noPermsDescription":"Вам потрібно право `ADMINISTRATOR` або бути в списку дозволених ролей!",
+        "noPermsDelete":"Тільки адміни можуть видаляти тікети!",
+        "chooseFromListTitle":"Недійсний ID",
+        "chooseFromListDescription":"Виберіть один із наведених нижче id:",
+        "boterror":"Помилка боту!",
+        "notInTicketTitle":"Вас немає в тікеті!",
+        "notInTicketDescription":"Ця команда не працює поза тікетами!",
+        "ticketDoesntExist":"Цей тікет більше не існує!",
+        "roleDoesntExist":"Ця роль більше не існує!",
+        "anotherOption":"Це не є тікетом, а є іншим типом!",
+        "maxAmountTitle":"Досягнуто максимальної кількості!",
+        "maxAmountDescription":"Ви досягли максимально дозволеної кількості тікетів!\nТож ви не можете створити новий!",
+        "somethingWentWrong":"**Щось пішло не так!**\nБудь ласка, спробуйте ще раз!"
+    },
+    "commands":{
+        "userAddedTitle":"Додано {0} до цього тікету!",
+        "userRemovedTitle":"Видалено {0} з цього тікету!",
+        "renameTitle":"Змінено ім'я на {0}!",
+        "closeTitle":"Тікет закритий!",
+        "deleteTitle":"Видаляємо тікет",
+        "reopenTitle":"Знову відкриваємо тікет!",
+        
+        "claimTitle":"Цей тікет узяв {0}",
+        "unclaimTitle":"Цей тікет ніким не зайнятий!",
+        "changeTitle":"Тип тікету змінено на {0}!",
+
+        "statsTitle":"Ось статистика для {0}!",
+        "autocloseTitle":"Цей тікет буде автоматично закрито після {0}!",
+        "autocloseRejectTitle":"Цей тікет більше не закриватиметься автоматично!",
+        "autocloseWarn":"Це стосується лише неактивних тікетів!",
+
+        "goToTicket":"перейти до тікету",
+        "ticketWarning":"Ембед знаходиться в повідомленні нижче!",
+        "maxTicketWarning":"**Попередження:** _Ви можете створити лише стільки квитків за раз: {0}!_"
+    },
+    "helpMenu":{
+        "title":"Доступні команди:",
+        "header1":"**Перейдіть до {0}, щоб створити тікет!**\n\n",
+        "header2":"**Виконайте команду `/new` або `/ticket`, щоб створити тікет!**\n\n",
+
+        "msgCmd":"Створити ембед з кнопками. (тільки адміністратори)",
+        "renameCmd":"Перейменувати тікет. (без пробілів)",
+        "closeCmd":"Закрити тікет.",
+        "deleteCmd":"Видалити тікет.",
+        "addCmd":"Додати користувача до тікету.",
+        "removeCmd":"Видалити користувача з тікету.",
+        "reopenCmd":"Повторне відкриття тікету після його закриття.",
+        "changeCmd":"Змінити тіп тикету.",
+        "claimCmd":"Узяти тікет.",
+        "unclaimCmd":"Відмовитися від тікету.",
+        "statsCmd":"Переглянути статистику тікету.",
+        "autocloseCmd":"Встановіть таймер для автоматичного закриття квитка"
+    },
+    "buttons":{
+        "close":"Закрити тікет",
+        "delete":"Видалити тікет",
+        "reopen":"Відкрити тікет",
+        "closeWithReason":"Закрити з причиною"
+    },
+    "messages":{
+        "closedDescription":"Зараз лише адміністратори можуть говорити в цьому тікеті!\n\n*Натисніть кнопку нижче, щоб видалити або повторно відкрити цей тікет!*",
+        "createdTitle":"Тікет створено!",
+        "createdDescription":"Ваш тікет створено, ви можете визначити його за допомогою пінгу!",
+
+        "newTicketDmTitle":"Новий тікет!",
+        "closedTicketDmTitle":"Тікет закрито!",
+        "deletedTicketDmTitle":"Тікет видалено!",
+        "closedTicketDmDescription":"Твій тікет закрито!",
+        "deletedTicketDmDescription":"Твій тікет видалено!",
+        "reopenTicketDmTitle":"Тікет відкритий!",
+        "reopenTicketDmDescription":"Твій тікет відкритий!",
+
+        "chooseCategory":"виберіть категорію:",
+        "gettingdeleted":"Тікет видаляється...",
+
+        "none":"пусто",
+        "reason":"причина",
+        "createdat":"створений",
+        "openedby":"відкритий",
+        "deletedby":"видалений",
+        "closedby":"закритий",
+
+        "modalreason":"Яка причина закриття цього тікету?",
+        "chooseATicket": "Виберіть тікет"
+    },
+    "transcripts":{
+        "title":"Транскрипція",
+        "processed":"Ця транскрипція обробляється",
+        "wait":"Будь-ласка почекайте!",
+        "estimated":"Розрахунковий час",
+        "available":"Транскрипція доступна тут"
+    }
+}
@@ -1,11 +1,11 @@
 {
  "name": "open-ticket",
-  "version": "3.2.1",
+  "version": "3.4.4",
  "description": "This is an open-source discord ticket bot, you can configure it and it comes with cool features like a transcript.",
  "main": "index.js",
  "scripts": {
    "start": "node index.js",
-    "test": "node index.js d",
+    "test": "node index.js --devconfig",
    "slashEnable": "node index.js slash enable",
    "slashDisable": "node index.js slash disable",
    "cleardata": "node ./core/dynamicdatabase/cleardata.js"
@@ -15,8 +15,7 @@
  "dependencies": {
    "axios": "^0.27.2",
    "chalk": "^5.0.1",
-    "discord.js": "^14.7.1",
-    "node": "^16.10.0"
+    "discord.js": "^14.11.0"
  },
  "repository": {
    "type": "git",
@@ -1,18 +1,32 @@
 {
    "sendTranscripts":{
        "enableChannel":false,
+        "enableDM":false,
+
        "channel":"transcript channel id",
-        "useHTMLtranscripts":true,
-        
-        "enableDM":false
+        "useHTMLtranscripts":true
    },
    "style":{
-        "titleColor":"#F8BA00",
        "background":{
            "enableCustomBackground":false,
-            "backgroundModus":"color OR image",
-            "backgroundData":"#abc123 OR https://www.example.com/image.png"
+            "backgroundModus":"image OR color",
+            "backgroundData":"image url OR hex color (#ffffff)"
            
+        },
+        "header":{
+            "enableCustomHeader":false,
+            "backgroundColor":"#202225",
+            "decoColor":"#F8BA00",
+            "textColor":"#ffffff"
+            
+        },
+        "stats":{
+            "enableCustomStats":false,
+            "backgroundColor":"#202225",
+            "keyTextColor":"#737373",
+            "valueTextColor":"#ffffff",
+            "hideBackgroundColor":"#40444a",
+            "hideTextColor":"#ffffff"
        }
    }
 }
Author	SHA1	Message	Date
Jasper	3b7674f1a5	Open Ticket v3.4.4 v3.4.4	2023-11-09 20:37:10 +01:00
DJj123dj	7de9339da3	v3.4.4	2023-11-09 20:36:21 +01:00
Jasper	e2e1e19bc8	Open Ticket v3.4.3 Open Ticket v3.4.3	2023-08-30 17:23:21 +02:00
DJj123dj	5f19adf561	v3.4.3	2023-08-30 17:22:26 +02:00
Jasper	1bb70745ea	Open Ticket v3.4.2 Open Ticket v3.4.2	2023-08-11 11:23:50 +02:00
DJj123dj	589bbe5cd5	v3.4.2	2023-08-11 11:22:25 +02:00
Jasper	447fddea56	Open Ticket v3.4.1 Open Ticket v3.4.1	2023-06-17 12:20:40 +02:00
DJj123dj	bf7a003799	Update slash.json	2023-06-17 12:18:41 +02:00
DJj123dj	6115ab1cc8	Merge branch 'dev' of https://github.com/DJj123dj/open-ticket into dev	2023-06-17 12:16:26 +02:00
DJj123dj	c2307fd1ed	bug fix update v3.4.1	2023-06-17 12:16:23 +02:00
Jasper	2a3850c3cc	Merge pull request #71 from NoOneNook/dev Norwegian in slash.json \| Dev- branch	2023-06-07 13:01:35 +02:00
NoOneNook	688c40ce7b	Update slash.json Translated slash.json into Norwegian	2023-06-07 03:16:44 +02:00
Jasper	dee2a21be9	Update reopen.js	2023-05-19 16:23:12 +02:00
Jasper	d7ae040d60	Removed readme warning Update README.md	2023-05-19 15:03:22 +02:00
Jasper	7b6202985a	Update README.md	2023-05-19 15:02:43 +02:00
Jasper	a2f2c601a5	Open Ticket 3.4.0! Open Ticket 3.4.0!	2023-05-19 15:02:09 +02:00
Jasper	b27016df2e	Merge branch 'main' into dev	2023-05-19 15:00:47 +02:00
DJj123dj	6341f2f71b	v3.4.0 last push	2023-05-19 14:55:29 +02:00
DJj123dj	56a5b9c7d0	Merge branch 'dev' of https://github.com/DJj123dj/open-ticket into dev	2023-05-17 21:43:59 +02:00
DJj123dj	f608cb71ce	v3.4.0 push 2 (html transcripts v2)	2023-05-17 21:43:57 +02:00
Jasper	7c7c325307	temp fix for bugs	2023-05-01 13:11:34 +02:00
Jasper	832021d72a	Update russian.json Update russian.json	2023-04-30 12:23:11 +02:00
Apexo	030554a7f5	Update russian.json	2023-04-30 13:17:08 +03:00
Jasper	ada5ea0c5d	temp fix for "forEach" bug This is a temporary fix for the "Cannot read properties of undefined (reading 'forEach')" bug. This will be fixed in a better way in v3.4.0	2023-04-30 12:11:31 +02:00
DJj123dj	fb6b891835	v3.4.0 push 1: fixed all currently known bugs	2023-04-29 09:15:56 +02:00
Jasper	739ad81f3f	v3.3.3 MAJOR FIX! v3.3.3 MAJOR FIX!	2023-04-22 16:53:32 +02:00
DJj123dj	a6f67a9452	v3.3.3 MAJOR FIX!	2023-04-22 16:52:43 +02:00
Jasper	56a6540663	v3.3.2 extra v3.3.2 extra	2023-04-19 18:45:55 +02:00
DJj123dj	5f8812d261	v3.3.2 push 2	2023-04-19 18:45:12 +02:00
Jasper	7a3dcf4c42	Open Ticket v3.3.2 Open Ticket v3.3.2	2023-04-19 18:43:38 +02:00
DJj123dj	7cebd4dd6a	Merge branch 'dev' of https://github.com/DJj123dj/open-ticket into dev	2023-04-19 18:39:23 +02:00
DJj123dj	27912a0c37	v3.3.2	2023-04-19 18:39:21 +02:00
Jasper	67871d885a	Update dev update dev branch	2023-03-23 14:22:29 +01:00
Jasper	1bd0d013ed	Update config.json	2023-03-23 14:21:39 +01:00
Jasper	a074a17519	Update issue templates	2023-03-23 14:15:25 +01:00
Jasper	67af96ef5c	Update SECURITY.md	2023-03-23 14:10:38 +01:00
Jasper	a041f28cf7	Update CONTRIBUTING.md	2023-03-23 14:10:03 +01:00
Jasper	a8c9c2ea8d	Create SECURITY.md	2023-03-23 13:35:08 +01:00
Jasper	8748301b04	Open Ticket v3.3.1 Open Ticket v3.3.1	2023-03-23 12:51:58 +01:00
DJj123dj	2d7a7b5728	v3.3.1 push 4	2023-03-23 12:46:53 +01:00
DJj123dj	0807ca884c	Update ticketAutoclose.js	2023-03-21 20:10:06 +01:00
DJj123dj	0ead037fa8	v3.3.1 push 3 (autoclose spam fix)	2023-03-21 19:49:12 +01:00
DJj123dj	4287c11bf1	v3.3.1 push 2 (fixed dropdown crash)	2023-03-21 17:38:15 +01:00
DJj123dj	69fdc7ccf0	v3.3.1 BUG FIXES! (+ added Slovenian)	2023-03-20 20:01:09 +01:00
Jasper	6c213306b6	Add Slovenian language add slovenian language	2023-03-19 12:51:12 +01:00
n1kkec	4096e8196d	feat(language): add slovenian language	2023-03-19 12:47:24 +01:00
Jasper	94ee890848	Open Ticket v3.3! Open Ticket v3.3!	2023-03-19 12:34:23 +01:00
DJj123dj	4dced819a3	v3.3 push 7 (added autoclose)	2023-03-19 12:29:24 +01:00
DJj123dj	1159af9fa9	v3.3 push 6 (added ticket claiming)	2023-03-18 11:48:01 +01:00
DJj123dj	67d429c52b	v3.3 push 5	2023-03-16 20:58:08 +01:00
DJj123dj	f67af805c1	v3.3 push 4 (1 entire afternoon of work) My TODO list is too big :)	2023-03-15 20:57:14 +01:00
DJj123dj	944032f690	v3.3 push 3 (lots of small changes 😄)	2023-03-13 20:22:23 +01:00
DJj123dj	ee248e86bc	Merge branch 'dev' of https://github.com/DJj123dj/open-ticket into dev	2023-03-12 11:22:55 +01:00
DJj123dj	b171bce62b	v3.3 push 2 (added Polish)	2023-03-12 11:22:53 +01:00
Jasper	df0bce0189	Delete test.txt	2023-03-01 14:31:36 +01:00
Jasper	2630aa899f	Create test.txt	2023-03-01 14:03:50 +01:00
DJj123dj	dba370d66e	v3.3 push 1 & added turkish language	2023-02-25 21:02:31 +01:00
Jasper	d0bcf26b93	Open Ticket v3.2.2 new update :)	2023-02-24 21:58:40 +01:00
DJj123dj	65f82171d3	v3.2.2 push 4	2023-02-24 21:48:59 +01:00
DJj123dj	6e730f058d	github files moved to new directory	2023-02-24 15:13:33 +01:00
DJj123dj	4702c633ec	v3.2.2 push 2	2023-02-24 15:02:53 +01:00
DJj123dj	dc14a39c4e	v3.2.2 push 1	2023-02-24 14:49:36 +01:00
Jasper	05c97909d4	Merge pull request #49 from DJj123dj/translation Translation	2023-02-13 21:18:59 +01:00
Jasper	b3c4c2f6e8	Merge pull request #47 from Apexo01/main Added russian language	2023-02-13 21:01:19 +01:00
Jasper	e0e678bee0	Merge pull request #48 from DJj123dj/main test	2023-02-13 20:59:04 +01:00
Jasper	1b01b1703f	Merge branch 'dev' into main	2023-02-13 20:57:43 +01:00
Jasper	26539360c6	Merge pull request #46 from quiradon/patch-2 Update portuguese.json	2023-02-13 20:54:30 +01:00
Apexo	627c461f64	Update README.md	2023-02-13 22:30:18 +03:00
Apexo	2e40dc0468	Added russian language	2023-02-13 22:18:07 +03:00
Jasper	fa57b9a93f	Update checker.js	2023-02-12 15:09:27 +01:00
QuiraDon	930452155b	Update portuguese.json some fixes on what was missing.	2023-02-09 02:20:09 -03:00
DJj123dj	e70f22162d	Merge branch 'dev' of https://github.com/DJj123dj/open-ticket into dev	2023-02-08 14:27:40 +01:00
DJj123dj	d5b0a0f3c6	/change bugfix	2023-02-08 14:27:39 +01:00
Jasper	c43081e05d	Merge pull request #45 from quiradon/patch-1	2023-02-08 07:09:44 +01:00
QuiraDon	8c4bf735f1	Update Portugueses Lang I completed the translation into Portuguese that was missing a few things.	2023-02-07 23:33:26 -03:00