open-ticket

This is an open-source discord ticket bot, you can configure it and it comes with cool features like a transcript.

(WARNING: the bot's language is Dutch, there will be an English version soon!)

features

• discord interaction buttons
• transcripts
• add/remove users from ticket
• custom colors & name
• has tickets for questions, partners & job applications

installation

You need node.js 16 to run this project, if you don't want to install node.js 16 then there is a npm package that can help you.

You can clone this project for download.

packages

• canvas => version ^2.8.0
• discord.js => version ^13.2.0
• express => version ^4.17.1
• node-localstorage => version ^2.2.1

The packages are also in package.json!

node.js 16 package

if you don't want to install node.js 16, you can install this package too

• node => version ^16.10.0

npm install node@16

running

you can run node index.js but i would recommend you to use npm start

if there are any errors, you can open an issue on github.

config (required)

• server_name => the name from your server.
• server_logo=> the logo from your server.
• bot_name=> the bot's name.
• main_color=> the color used in all embeds.
• auth_token=> the bot's token (Discord Developer Portal)
• botperms_role=> the id from a role that can run admin commands with the bot.
• prefix=> the bot's prefix.
• ticket_system/ticket_channel => the channel where you are gonna put the !ticket msg.
• ticket_system/ticket_category => the category for tickets.
• ticket_system/member_role => this role doesn't have access to tickets (WARNING: @everyone does have access to tickets, so make sure all members have a member role!).
• ticket_system/transcript_channel => the channel for transcripts.
• ticket_system/enable_transcripts => enable transcripts.
• ticket_system/enable_category => enable tickets in category.

intents & permissions

In the discord developer portal in the "bot" panel you will find 3 switches under the title "Gateaway Intents". The following switches should always be turned on

• SERVER MEMBERS INTENT
• MESSAGE CONTENT INTENT

The bot needs ADMINISTRATOR permissions to work the best.

credits

the package contains a license, there are also credits in the bot. It is forbidden to extract these licenses and credits from it!

v1.1.1

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