90 lines
3.6 KiB
Markdown
90 lines
3.6 KiB
Markdown
# open-ticket
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[](https://discord.com/invite/26vT9wt3n3)
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[](https://github.com/DJj123dj/open-ticket/releases/tag/v1.2.2)
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[](#)
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[](#)
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This is an open-source discord ticket bot, you can configure it and it comes with cool features like transcripts & custom options!
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<img src="logo.png" alt="Open Ticket logo" style="height: 300px; width:300px;"/>
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## features
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- discord interaction buttons
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- transcripts
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- add/remove users from ticket
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- custom colors & name
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- has tickets for questions, partners & job applications
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- uses discord.js 13
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- configure your own ticket options
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- remove credits if you want
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## installation
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You need `node.js 16` to run this project, if you don't want to install `node.js 16` then there is a npm package that can help you.
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You can clone this project for download.
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### packages
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- canvas => version `^2.8.0`
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- discord.js => version `^13.2.0`
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- express => version `^4.17.1`
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- node-localstorage => version `^2.2.1`
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The packages are also in package.json!
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### node.js 16 package
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if you don't want to install `node.js 16`, you can install this package too
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- node => version ^16.10.0
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_npm install node@16_
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## running
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you can run `node index.js` but i would recommend you to use `npm start`
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if there are any errors, you can open an **issue on github** or **contact me in the discord server**.
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### config (required)
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=> main config
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- `server_name` => the name from your server.
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- `server_logo`=> the logo from your server.
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- `bot_name`=> the bot's name.
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- `main_color`=> the color used in all embeds.
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- `auth_token`=> the bot's token (Discord Developer Portal)
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- `botperms_role`=> the id from a role that can run admin commands with the bot.
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- `prefix`=> the bot's prefix.
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- `credits_please-do-not-remove` => remove the credits or not
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=> status config
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- `status/type` => PLAYING | STREAMING | LISTENING | WATCHING | CUSTOM | COMPETING
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- `status/text` => the status text
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=> ticket system config
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- `system/ticket_channel` => the channel where you are going to put the !ticket msg.
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- `system/ticket_category` => the category for tickets.
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- `system/member_role` => this role doesn't have access to tickets
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(WARNING: @everyone does have access to tickets, so make sure all members have a member role!).
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- `system/transcript_channel` => the channel for transcripts.
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- `system/enable_transcripts` => enable transcripts.
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- `system/enable_category` => enable tickets in category.
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=> ticket options config
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- `options/ticket.../enabled` => set this option TRUE or FALSE.
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- `options/ticket.../icon` => set an emoji for this ticket option.
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- `options/ticket.../description` => set a description for this ticket option.
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- `options/ticket.../name` => set a name for this ticket option.
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- `options/ticket.../channel_prefix` => this will be the prefix for channel names (empty is disabled!)
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### intents & permissions
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In the discord developer portal in the "bot" panel you will find 3 switches under the title "Gateaway Intents". The following switches should always be turned on
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- `SERVER MEMBERS INTENT`
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- `MESSAGE CONTENT INTENT`
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The bot needs `ADMINISTRATOR` permissions to work the best.
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## credits
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Please don't remove the credits from the bot 😊.
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_v1.2.2_
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© 2021 - DJdj Development | [website](https://www.dj-dj.be) | [discord](https://discord.com/invite/26vT9wt3n3) |