open-ticket

This is an open-source discord ticket bot, you can configure it and it comes with cool features like transcripts & custom options!

features

discord interaction buttons
transcripts
add/remove users from ticket
custom colors & name
has tickets for questions, partners & job applications
uses discord.js 13
configure your own ticket options
remove credits if you want

installation

You need node.js 16 to run this project, if you don't want to install node.js 16 then there is a npm package that can help you.

You can clone this project for download.

packages

canvas => version ^2.8.0
discord.js => version ^13.2.0
express => version ^4.17.1
node-localstorage => version ^2.2.1

The packages are also in package.json!

node.js 16 package

if you don't want to install node.js 16, you can install this package too

node => version ^16.10.0

npm install node@16

running

you can run node index.js but i would recommend you to use npm start

if there are any errors, you can open an issue on github or contact me in the discord server.

config (required)

=> main config

server_name => the name from your server.
server_logo=> the logo from your server.
bot_name=> the bot's name.
main_color=> the color used in all embeds.
auth_token=> the bot's token (Discord Developer Portal)
botperms_role=> the id from a role that can run admin commands with the bot.
prefix=> the bot's prefix.
credits_please-do-not-remove => remove the credits or not

=> status config

status/type => PLAYING | STREAMING | LISTENING | WATCHING | CUSTOM | COMPETING
status/text => the status text

=> ticket system config

system/ticket_channel => the channel where you are going to put the !ticket msg.
system/ticket_category => the category for tickets.
system/member_role => this role doesn't have access to tickets (WARNING: @everyone does have access to tickets, so make sure all members have a member role!).
system/transcript_channel => the channel for transcripts.
system/enable_transcripts => enable transcripts.
system/enable_category => enable tickets in category.

=> ticket options config

options/ticket.../enabled => set this option TRUE or FALSE.
options/ticket.../icon => set an emoji for this ticket option.
options/ticket.../description => set a description for this ticket option.
options/ticket.../name => set a name for this ticket option.
options/ticket.../channel_prefix => this will be the prefix for channel names (empty is disabled!)

intents & permissions

In the discord developer portal in the "bot" panel you will find 3 switches under the title "Gateaway Intents". The following switches should always be turned on

SERVER MEMBERS INTENT
MESSAGE CONTENT INTENT

The bot needs ADMINISTRATOR permissions to work the best.

credits

Please don't remove the credits from the bot 😊.

v1.2.2

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