102 lines
6.3 KiB
TypeScript
102 lines
6.3 KiB
TypeScript
///////////////////////////////////////
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//TICKET CLAIMING SYSTEM
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///////////////////////////////////////
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import {opendiscord, api, utilities, openticketUtils} from "../index.js"
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import * as discord from "discord.js"
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const generalConfig = opendiscord.configs.get("opendiscord:general")
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const interactiveMsgState = opendiscord.states.get("opendiscord:interactive-message")
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export async function registerActions(){
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opendiscord.actions.add(new api.ODAction("opendiscord:claim-ticket"))
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opendiscord.actions.get("opendiscord:claim-ticket").workers.add([
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new api.ODWorker("opendiscord:claim-ticket",2,async (instance,params,origin,cancel) => {
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const {guild,channel,user,ticket,reason} = params
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if (channel.isThread()) throw new api.ODSystemError("Unable to claim ticket! Open Ticket doesn't support threads!")
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await opendiscord.events.get("onTicketClaim").emit([ticket,user,channel,reason])
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//update ticket
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ticket.get("opendiscord:claimed").value = true
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ticket.get("opendiscord:claimed-by").value = user.id
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ticket.get("opendiscord:claimed-on").value = new Date().getTime()
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ticket.get("opendiscord:busy").value = true
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//update stats
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await opendiscord.statistics.get("opendiscord:global").setStat("opendiscord:tickets-claimed",1,"increase")
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await opendiscord.statistics.get("opendiscord:user").setStat("opendiscord:tickets-claimed",user.id,1,"increase")
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//calculate & update category
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if (typeof params.allowCategoryChange == "boolean" ? params.allowCategoryChange : true){
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const categoryResult = await opendiscord.actions.get("opendiscord:calculate-ticket-category").run("claim-ticket",{guild,user,option:ticket.option,channel,ticket,currentCategoryId:channel.parentId})
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if (categoryResult && categoryResult.shouldChangeCategory && typeof categoryResult.newCategoryId !== "undefined" && typeof categoryResult.newCategoryMode !== "undefined" && typeof categoryResult.newCategory !== "undefined"){
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const originalCategoryName = channel.parent?.name ?? "<unknown>"
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const newCategoryName = categoryResult.newCategory?.name ?? "<unknown>"
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try{
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await utilities.timedAwait(channel.setParent(categoryResult.newCategoryId,{lockPermissions:false}),3000,(err) => {
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process.emit("uncaughtException",new Error("Error: Unable to change channel parent: "+err))
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})
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ticket.get("opendiscord:category-mode").value = categoryResult.newCategoryMode
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ticket.get("opendiscord:category").value = categoryResult.newCategoryId
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}catch(err){
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const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-category").build("ticket-claim",{guild,channel,user,originalCategory:originalCategoryName,newCategory:newCategoryName})).message)
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setTimeout(() => {if (sentMsg.deletable) sentMsg.delete()},7000) //autodelete error message
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opendiscord.log("Unable to move ticket to claimed category.","error",[
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{key:"channel",value:"#"+channel.name},
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{key:"channelid",value:channel.id,hidden:true},
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{key:"categoryid",value:categoryResult.newCategoryId ?? "/"}
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])
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}
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}
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}
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//update ticket message (no await)
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openticketUtils.updateTicketMessage(guild,channel,user,ticket)
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//reply with new message
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if (params.sendMessage){
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const sentMsg = await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:claim-message").build(origin,{guild,channel,user,ticket,reason})).message)
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if (sentMsg) await interactiveMsgState.setMsgState({channel,message:sentMsg},{
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messageType:"claim-message",
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messageOrigin:"other",
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messageAuthor:user.id,
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messageReason:reason
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},false)
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}
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ticket.get("opendiscord:busy").value = false
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await opendiscord.events.get("afterTicketClaimed").emit([ticket,user,channel,reason])
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//update channel topic
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await opendiscord.actions.get("opendiscord:update-ticket-topic").run("ticket-action",{guild,channel,user,ticket,sendMessage:false,newTopic:null})
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}),
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new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,origin,cancel) => {
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const {guild,channel,user,ticket,reason} = params
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//to logs
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if (generalConfig.data.logs.enabled && generalConfig.data.logs.logMessages.claiming.logs){
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const logChannel = opendiscord.posts.get("opendiscord:logs")
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if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(origin,{guild,channel,user,ticket,mode:"claim",reason,additionalData:null}))
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}
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//to dm
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const creator = await opendiscord.tickets.getTicketUser(ticket,"creator")
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if (creator && generalConfig.data.logs.logMessages.claiming.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(origin,{guild,channel,user,ticket,mode:"claim",reason,additionalData:null}))
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}),
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new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
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const {guild,channel,user,ticket} = params
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opendiscord.log(user.displayName+" claimed a ticket!","info",[
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{key:"user",value:user.username},
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{key:"userid",value:user.id,hidden:true},
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{key:"channel",value:"#"+channel.name},
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{key:"channelid",value:channel.id,hidden:true},
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{key:"reason",value:params.reason ?? "/"},
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{key:"method",value:origin}
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])
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})
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])
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opendiscord.actions.get("opendiscord:claim-ticket").workers.backupWorker = new api.ODWorker("opendiscord:cancel-busy",0,(instance,params) => {
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//set busy to false in case of crash or cancel
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params.ticket.get("opendiscord:busy").value = false
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})
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} |