103 lines
6.0 KiB
TypeScript
103 lines
6.0 KiB
TypeScript
///////////////////////////////////////
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//TICKET DELETION SYSTEM
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///////////////////////////////////////
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import {opendiscord, api, utilities, openticketUtils} from "../index.js"
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import * as discord from "discord.js"
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const generalConfig = opendiscord.configs.get("opendiscord:general")
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const lang = opendiscord.languages
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export async function registerActions(){
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opendiscord.actions.add(new api.ODAction("opendiscord:delete-ticket"))
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opendiscord.actions.get("opendiscord:delete-ticket").workers.add([
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new api.ODWorker("opendiscord:delete-ticket",3,async (instance,params,origin,cancel) => {
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const {guild,channel,user,ticket,reason} = params
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if (channel.isThread()) throw new api.ODSystemError("Unable to delete ticket! Open Ticket doesn't support threads!")
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await opendiscord.events.get("onTicketDelete").emit([ticket,user,channel,reason])
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//update ticket
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ticket.get("opendiscord:for-deletion").value = true
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ticket.get("opendiscord:busy").value = true
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//update ticket message (no await)
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openticketUtils.updateTicketMessage(guild,channel,user,ticket)
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if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:delete-message").build(origin,{guild,channel,user,ticket,reason})).message)
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//create transcript
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if (!params.withoutTranscript){
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const transcriptRes = await opendiscord.actions.get("opendiscord:create-transcript").run(origin,{guild,channel,user,ticket})
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//transcript failure
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if (typeof transcriptRes.success == "boolean" && !transcriptRes.success && transcriptRes.compiler){
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const {compiler} = transcriptRes
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await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:transcript-error").build(origin,{guild,channel,user,ticket,compiler,reason:transcriptRes.errorReason ?? null})).message)
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.catch((reason) => opendiscord.log("Unable to send transcript failure to ticket channel!","error",[{key:"id",value:channel.id}]))
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//undo deletion
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ticket.get("opendiscord:for-deletion").value = false
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ticket.get("opendiscord:busy").value = false
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opendiscord.log("Canceled ticket deletion because of transcript system malfunction!","warning",[
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{key:"compiler",value:compiler.id.value},
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{key:"reason",value:transcriptRes.errorReason ?? "/"},
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])
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return cancel()
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}
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}
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//update stats
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await opendiscord.statistics.get("opendiscord:global").setStat("opendiscord:tickets-deleted",1,"increase")
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await opendiscord.statistics.get("opendiscord:user").setStat("opendiscord:tickets-deleted",user.id,1,"increase")
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//delete ticket from manager
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opendiscord.tickets.remove(ticket.id)
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//delete permissions from manager
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await (await import("../data/framework/permissionLoader.js")).removeTicketPermissions(ticket)
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}),
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new api.ODWorker("opendiscord:discord-logs",2,async (instance,params,origin,cancel) => {
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//logs before channel deletion => channel might still be used in log embeds
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const {guild,channel,user,ticket,reason} = params
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//to logs
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if (generalConfig.data.logs.enabled && generalConfig.data.logs.logMessages.deleting.logs){
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const logChannel = opendiscord.posts.get("opendiscord:logs")
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if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(origin,{guild,channel,user,ticket,mode:"delete",reason,additionalData:null}))
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}
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//to dm
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const creator = await opendiscord.tickets.getTicketUser(ticket,"creator")
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if (creator && generalConfig.data.logs.logMessages.deleting.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(origin,{guild,channel,user,ticket,mode:"delete",reason,additionalData:null}))
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}),
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new api.ODWorker("opendiscord:delete-channel",1,async (instance,params,origin,cancel) => {
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const {guild,channel,user,ticket,reason} = params
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//delete channel & events
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await opendiscord.events.get("onTicketChannelDeletion").emit([ticket,channel,user])
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await channel.delete("Ticket Deleted").catch((reason) => opendiscord.log("Unable to delete ticket channel!","error",[{key:"id",value:channel.id}]))
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await opendiscord.events.get("afterTicketChannelDeleted").emit([ticket,user])
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//delete permissions from manager
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await (await import("../data/framework/permissionLoader.js")).removeTicketPermissions(ticket)
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await opendiscord.events.get("afterTicketDeleted").emit([ticket,user,reason])
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}),
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new api.ODWorker("opendiscord:logs",0,(instance,params,origin,cancel) => {
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const {guild,channel,user,ticket} = params
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opendiscord.log(user.displayName+" deleted a ticket!","info",[
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{key:"user",value:user.username},
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{key:"userid",value:user.id,hidden:true},
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{key:"channel",value:"#"+channel.name},
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{key:"channelid",value:channel.id,hidden:true},
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{key:"reason",value:params.reason ?? "/"},
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{key:"method",value:origin},
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{key:"transcript",value:(!params.withoutTranscript).toString()},
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])
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})
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])
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opendiscord.actions.get("opendiscord:delete-ticket").workers.backupWorker = new api.ODWorker("opendiscord:cancel-busy",0,(instance,params) => {
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//set busy to false in case of crash or cancel
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params.ticket.get("opendiscord:busy").value = false
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params.ticket.get("opendiscord:for-deletion").value = false
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})
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} |