275 lines
16 KiB
TypeScript
275 lines
16 KiB
TypeScript
///////////////////////////////////////
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//TICKET PINNING SYSTEM
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///////////////////////////////////////
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import {openticket, api, utilities} from "../index"
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import * as discord from "discord.js"
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const generalConfig = openticket.configs.get("openticket:general")
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export const registerActions = async () => {
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openticket.actions.add(new api.ODAction("openticket:pin-ticket"))
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openticket.actions.get("openticket:pin-ticket").workers.add([
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new api.ODWorker("openticket:pin-ticket",2,async (instance,params,source,cancel) => {
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const {guild,channel,user,ticket,reason} = params
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if (channel.isThread()) throw new api.ODSystemError("Unable to pin ticket! Open Ticket doesn't support threads!")
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await openticket.events.get("onTicketPin").emit([ticket,user,channel,reason])
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//update ticket
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ticket.get("openticket:pinned").value = true
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ticket.get("openticket:pinned-by").value = user.id
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ticket.get("openticket:pinned-on").value = new Date().getTime()
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ticket.get("openticket:busy").value = true
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//update stats
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await openticket.stats.get("openticket:global").setStat("openticket:tickets-pinned",1,"increase")
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await openticket.stats.get("openticket:user").setStat("openticket:tickets-pinned",user.id,1,"increase")
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//move to top of category
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if (channel.parent){
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await channel.setPosition(0,{reason:"Ticket Pinned!"})
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}
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//rename channel (and give error when crashed)
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const originalName = channel.name
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const newName = "📌"+channel.name
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try{
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await utilities.timedAwait(channel.setName(newName),2500,(err) => {
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openticket.log("Failed to rename channel on ticket pin","error")
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})
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}catch(err){
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await channel.send((await openticket.builders.messages.getSafe("openticket:error-channel-rename").build("ticket-pin",{guild,channel,user,originalName,newName})).message)
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}
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//update ticket message
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const ticketMessage = await openticket.tickets.getTicketMessage(ticket)
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if (ticketMessage){
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try{
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ticketMessage.edit((await openticket.builders.messages.getSafe("openticket:ticket-message").build("other",{guild,channel,user,ticket})).message)
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}catch(e){
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openticket.log("Unable to edit ticket message on ticket pinning!","error",[
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{key:"channel",value:"#"+channel.name},
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{key:"channelid",value:channel.id,hidden:true},
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{key:"message",value:ticketMessage.id},
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{key:"option",value:ticket.option.id.value}
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])
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openticket.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
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}
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}
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//reply with new message
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if (params.sendMessage) await channel.send((await openticket.builders.messages.getSafe("openticket:pin-message").build(source,{guild,channel,user,ticket,reason})).message)
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ticket.get("openticket:busy").value = false
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await openticket.events.get("afterTicketPinned").emit([ticket,user,channel,reason])
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}),
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new api.ODWorker("openticket:discord-logs",1,async (instance,params,source,cancel) => {
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const {guild,channel,user,ticket,reason} = params
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//to logs
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if (generalConfig.data.system.logs.enabled && generalConfig.data.system.messages.pinning.logs){
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const logChannel = openticket.posts.get("openticket:logs")
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if (logChannel) logChannel.send(await openticket.builders.messages.getSafe("openticket:ticket-action-logs").build(source,{guild,channel,user,ticket,mode:"pin",reason,additionalData:null}))
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}
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//to dm
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const creator = await openticket.tickets.getTicketUser(ticket,"creator")
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if (creator && generalConfig.data.system.messages.pinning.dm) await openticket.client.sendUserDm(creator,await openticket.builders.messages.getSafe("openticket:ticket-action-dm").build(source,{guild,channel,user,ticket,mode:"pin",reason,additionalData:null}))
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}),
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new api.ODWorker("openticket:logs",0,(instance,params,source,cancel) => {
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const {guild,channel,user,ticket} = params
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openticket.log(user.displayName+" pinned a ticket!","info",[
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{key:"user",value:user.username},
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{key:"userid",value:user.id,hidden:true},
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{key:"channel",value:"#"+channel.name},
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{key:"channelid",value:channel.id,hidden:true},
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{key:"reason",value:params.reason ?? "/"},
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{key:"method",value:source}
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])
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})
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])
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}
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export const registerVerifyBars = async () => {
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//PIN TICKET TICKET MESSAGE
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openticket.verifybars.add(new api.ODVerifyBar("openticket:pin-ticket-ticket-message",openticket.builders.messages.getSafe("openticket:verifybar-ticket-message"),!generalConfig.data.system.disableVerifyBars))
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openticket.verifybars.get("openticket:pin-ticket-ticket-message").success.add([
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new api.ODWorker("openticket:permissions",1,async (instance,params,source,cancel) => {
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const permissionMode = generalConfig.data.system.permissions.pin
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if (permissionMode == "none"){
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//no permissions
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instance.reply(await openticket.builders.messages.getSafe("openticket:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
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return cancel()
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}else if (permissionMode == "everyone") return
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else if (permissionMode == "admin"){
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if (!openticket.permissions.hasPermissions("support",await openticket.permissions.getPermissions(instance.user,instance.channel,instance.guild))){
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//no permissions
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instance.reply(await openticket.builders.messages.getSafe("openticket:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
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return cancel()
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}else return
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}else{
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if (!instance.guild || !instance.member){
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//error
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instance.reply(await openticket.builders.messages.getSafe("openticket:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #1",layout:"advanced"}))
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return cancel()
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}
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const role = await openticket.client.fetchGuildRole(instance.guild,permissionMode)
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if (!role){
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//error
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instance.reply(await openticket.builders.messages.getSafe("openticket:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #2",layout:"advanced"}))
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return cancel()
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}
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if (!role.members.has(instance.member.id)){
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//no permissions
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instance.reply(await openticket.builders.messages.getSafe("openticket:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
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return cancel()
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}else return
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}
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}),
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new api.ODWorker("openticket:pin-ticket",0,async (instance,params,source,cancel) => {
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const {guild,channel,user} = instance
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if (!guild){
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instance.reply(await openticket.builders.messages.getSafe("openticket:error-not-in-guild").build("button",{channel,user}))
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return cancel()
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}
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const ticket = openticket.tickets.get(channel.id)
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if (!ticket || channel.isDMBased()){
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instance.reply(await openticket.builders.messages.getSafe("openticket:error-ticket-unknown").build("button",{guild,channel,user}))
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return cancel()
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}
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//return when already pinned
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if (ticket.get("openticket:pinned").value){
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instance.reply(await openticket.builders.messages.getSafe("openticket:error").build("button",{guild,channel,user,error:openticket.languages.getTranslation("errors.actionInvalid.pin"),layout:"simple"}))
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return cancel()
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}
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//return when busy
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if (ticket.get("openticket:busy").value){
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instance.reply(await openticket.builders.messages.getSafe("openticket:error-ticket-busy").build("button",{guild,channel,user}))
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return cancel()
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}
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//start pinning ticket
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if (params.data == "reason"){
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//pin with reason
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instance.modal(await openticket.builders.modals.getSafe("openticket:pin-ticket-reason").build("ticket-message",{guild,channel,user,ticket}))
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}else{
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//pin without reason
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await instance.defer("update",false)
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await openticket.actions.get("openticket:pin-ticket").run("ticket-message",{guild,channel,user,ticket,reason:null,sendMessage:true})
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await instance.update(await openticket.builders.messages.getSafe("openticket:ticket-message").build("other",{guild,channel,user,ticket}))
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}
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})
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])
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openticket.verifybars.get("openticket:pin-ticket-ticket-message").failure.add([
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new api.ODWorker("openticket:back-to-ticket-message",0,async (instance,params,source,cancel) => {
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const {guild,channel,user} = instance
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if (!guild){
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instance.reply(await openticket.builders.messages.getSafe("openticket:error-not-in-guild").build("button",{channel,user}))
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return cancel()
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}
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const ticket = openticket.tickets.get(channel.id)
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if (!ticket || channel.isDMBased()){
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instance.reply(await openticket.builders.messages.getSafe("openticket:error-ticket-unknown").build("button",{guild,channel,user}))
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return cancel()
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}
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await instance.update(await openticket.builders.messages.getSafe("openticket:ticket-message").build("other",{guild,channel,user,ticket}))
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})
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])
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//PIN TICKET UNPIN MESSAGE
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openticket.verifybars.add(new api.ODVerifyBar("openticket:pin-ticket-unpin-message",openticket.builders.messages.getSafe("openticket:verifybar-unpin-message"),!generalConfig.data.system.disableVerifyBars))
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openticket.verifybars.get("openticket:pin-ticket-unpin-message").success.add([
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new api.ODWorker("openticket:permissions",1,async (instance,params,source,cancel) => {
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const permissionMode = generalConfig.data.system.permissions.pin
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if (permissionMode == "none"){
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//no permissions
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instance.reply(await openticket.builders.messages.getSafe("openticket:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
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return cancel()
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}else if (permissionMode == "everyone") return
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else if (permissionMode == "admin"){
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if (!openticket.permissions.hasPermissions("support",await openticket.permissions.getPermissions(instance.user,instance.channel,instance.guild))){
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//no permissions
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instance.reply(await openticket.builders.messages.getSafe("openticket:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:["support"]}))
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return cancel()
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}else return
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}else{
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if (!instance.guild || !instance.member){
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//error
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instance.reply(await openticket.builders.messages.getSafe("openticket:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #1",layout:"advanced"}))
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return cancel()
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}
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const role = await openticket.client.fetchGuildRole(instance.guild,permissionMode)
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if (!role){
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//error
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instance.reply(await openticket.builders.messages.getSafe("openticket:error").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,error:"Permission Error: Not in Server #2",layout:"advanced"}))
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return cancel()
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}
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if (!role.members.has(instance.member.id)){
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//no permissions
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instance.reply(await openticket.builders.messages.getSafe("openticket:error-no-permissions").build("button",{guild:instance.guild,channel:instance.channel,user:instance.user,permissions:[]}))
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return cancel()
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}else return
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}
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}),
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new api.ODWorker("openticket:pin-ticket",0,async (instance,params,source,cancel) => {
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const {guild,channel,user} = instance
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if (!guild){
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instance.reply(await openticket.builders.messages.getSafe("openticket:error-not-in-guild").build("button",{channel,user}))
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return cancel()
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}
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const ticket = openticket.tickets.get(channel.id)
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if (!ticket || channel.isDMBased()){
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instance.reply(await openticket.builders.messages.getSafe("openticket:error-ticket-unknown").build("button",{guild,channel,user}))
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return cancel()
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}
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//return when already pinned
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if (ticket.get("openticket:pinned").value){
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instance.reply(await openticket.builders.messages.getSafe("openticket:error").build("button",{guild,channel,user,error:openticket.languages.getTranslation("errors.actionInvalid.pin"),layout:"simple"}))
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return cancel()
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}
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//return when busy
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if (ticket.get("openticket:busy").value){
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instance.reply(await openticket.builders.messages.getSafe("openticket:error-ticket-busy").build("button",{guild,channel,user}))
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return cancel()
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}
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//start pinning ticket
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if (params.data == "reason"){
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//pin with reason
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instance.modal(await openticket.builders.modals.getSafe("openticket:pin-ticket-reason").build("unpin-message",{guild,channel,user,ticket}))
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}else{
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//pin without reason
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await instance.defer("update",false)
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await openticket.actions.get("openticket:pin-ticket").run("unpin-message",{guild,channel,user,ticket,reason:null,sendMessage:false})
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await instance.update(await openticket.builders.messages.getSafe("openticket:pin-message").build("unpin-message",{guild,channel,user,ticket,reason:null}))
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}
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})
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])
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openticket.verifybars.get("openticket:pin-ticket-unpin-message").failure.add([
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new api.ODWorker("openticket:back-to-unpin-message",0,async (instance,params,source,cancel) => {
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const {guild,channel,user} = instance
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const {verifybarMessage} = params
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if (!guild){
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instance.reply(await openticket.builders.messages.getSafe("openticket:error-not-in-guild").build("button",{channel,user}))
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return cancel()
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}
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const ticket = openticket.tickets.get(channel.id)
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if (!ticket || channel.isDMBased()){
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instance.reply(await openticket.builders.messages.getSafe("openticket:error-ticket-unknown").build("button",{guild,channel,user}))
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return cancel()
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}
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const rawReason = (verifybarMessage && verifybarMessage.embeds[0] && verifybarMessage.embeds[0].fields[0]) ? verifybarMessage.embeds[0].fields[0].value : null
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const reason = (rawReason == null) ? null : rawReason.substring(3,rawReason.length-3)
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await instance.update(await openticket.builders.messages.getSafe("openticket:unpin-message").build("other",{guild,channel,user,ticket,reason}))
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})
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])
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openticket.actions.get("openticket:pin-ticket").workers.backupWorker = new api.ODWorker("openticket:cancel-busy",0,(instance,params) => {
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//set busy to false in case of crash or cancel
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params.ticket.get("openticket:busy").value = false
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})
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} |