Files
open-ticket/src/actions/renameTicket.ts
T

86 lines
4.9 KiB
TypeScript

///////////////////////////////////////
//TICKET RENAMING SYSTEM
///////////////////////////////////////
import {opendiscord, api, utilities} from "../index"
import * as discord from "discord.js"
const generalConfig = opendiscord.configs.get("opendiscord:general")
export const registerActions = async () => {
opendiscord.actions.add(new api.ODAction("opendiscord:rename-ticket"))
opendiscord.actions.get("opendiscord:rename-ticket").workers.add([
new api.ODWorker("opendiscord:rename-ticket",2,async (instance,params,source,cancel) => {
const {guild,channel,user,ticket,reason,data} = params
if (channel.isThread()) throw new api.ODSystemError("Unable to rename ticket! Open Ticket doesn't support threads!")
await opendiscord.events.get("onTicketRename").emit([ticket,user,channel,reason])
//rename channel (and give error when crashed)
const pinEmoji = ticket.get("opendiscord:pinned").value ? generalConfig.data.system.pinEmoji : ""
const priorityEmoji = opendiscord.priorities.getFromPriorityLevel(ticket.get("opendiscord:priority").value).channelEmoji ?? ""
const originalName = channel.name
const newName = pinEmoji+priorityEmoji+utilities.trimEmojis(data)
try{
await utilities.timedAwait(channel.setName(newName),2500,(err) => {
opendiscord.log("Failed to rename channel on ticket rename","error")
})
}catch(err){
await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:error-channel-rename").build("ticket-rename",{guild,channel,user,originalName,newName:data})).message)
}
//update ticket message
const ticketMessage = await opendiscord.tickets.getTicketMessage(ticket)
if (ticketMessage){
try{
ticketMessage.edit((await opendiscord.builders.messages.getSafe("opendiscord:ticket-message").build("other",{guild,channel,user,ticket})).message)
}catch(e){
opendiscord.log("Unable to edit ticket message on ticket renaming!","error",[
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"messageid",value:ticketMessage.id},
{key:"option",value:ticket.option.id.value}
])
opendiscord.debugfile.writeErrorMessage(new api.ODError(e,"uncaughtException"))
}
}
//reply with new message
if (params.sendMessage) await channel.send((await opendiscord.builders.messages.getSafe("opendiscord:rename-message").build(source,{guild,channel,user,ticket,reason,data})).message)
ticket.get("opendiscord:busy").value = false
await opendiscord.events.get("afterTicketRenamed").emit([ticket,user,channel,reason])
//update channel topic
await opendiscord.actions.get("opendiscord:update-ticket-topic").run("ticket-action",{guild,channel,user,ticket,sendMessage:false,newTopic:null})
}),
new api.ODWorker("opendiscord:discord-logs",1,async (instance,params,source,cancel) => {
const {guild,channel,user,ticket,reason,data} = params
//to logs
if (generalConfig.data.system.logs.enabled && generalConfig.data.system.messages.renaming.logs){
const logChannel = opendiscord.posts.get("opendiscord:logs")
if (logChannel) logChannel.send(await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-logs").build(source,{guild,channel,user,ticket,mode:"rename",reason,additionalData:data}))
}
//to dm
const creator = await opendiscord.tickets.getTicketUser(ticket,"creator")
if (creator && generalConfig.data.system.messages.renaming.dm) await opendiscord.client.sendUserDm(creator,await opendiscord.builders.messages.getSafe("opendiscord:ticket-action-dm").build(source,{guild,channel,user,ticket,mode:"rename",reason,additionalData:data}))
}),
new api.ODWorker("opendiscord:logs",0,(instance,params,source,cancel) => {
const {guild,channel,user,ticket} = params
opendiscord.log(user.displayName+" renamed a ticket!","info",[
{key:"user",value:user.username},
{key:"userid",value:user.id,hidden:true},
{key:"channel",value:"#"+channel.name},
{key:"channelid",value:channel.id,hidden:true},
{key:"reason",value:params.reason ?? "/"},
{key:"method",value:source}
])
})
])
opendiscord.actions.get("opendiscord:rename-ticket").workers.backupWorker = new api.ODWorker("opendiscord:cancel-busy",0,(instance,params) => {
//set busy to false in case of crash or cancel
params.ticket.get("opendiscord:busy").value = false
})
}