Files
open-ticket/core/ticketActions/ticketOpener.js
T
2024-05-04 14:22:41 +02:00

274 lines
13 KiB
JavaScript
Executable File

const discord = require('discord.js')
const bot = require('../../index')
const client = bot.client
const config = bot.config
const l = bot.language
const log = bot.errorLog.log
const configParser = require("../utils/configParser")
const storage = bot.storage
module.exports = () => {
//dropdown placeholder
client.on("interactionCreate",async (interaction) => {
if (!interaction.isStringSelectMenu()) return
if (interaction.customId != "OTdropdownMenu") return
if (interaction.values.includes("OTChooseTicket")){
await interaction.deferUpdate()
}
})
var closeButton = bot.buttons.firstmsg.firstmsgRowNormal
//ticket button click / create ticket
client.on("interactionCreate",async (interaction) => {
if (interaction.isChatInputCommand() && (interaction.commandName == "new" || interaction.commandName == "ticket")){
var customId = "OTnewT"+interaction.options.getString("type")
}else if (interaction.isButton()){
var customId = interaction.customId
}else if (interaction.isStringSelectMenu() && (interaction.customId == "OTdropdownMenu")){
var customId = interaction.values[0]
}else return
if (interaction.isButton()){
if (interaction.customId.startsWith("OTnewT")){
const optionid = interaction.customId.split("OTnewT")[1]
if (!optionid){
await interaction.reply({embeds:[bot.errorLog.serverError(l.errors.ticketDoesntExist)]})
return
}
}
}
if (configParser.getTicketValuesArray("id").includes(customId)){
//ticketoptions from config
const currentTicketOptions = configParser.getTicketById(customId)
if (currentTicketOptions == false) return interaction.reply({embeds:[bot.errorLog.serverError(l.errors.anotherOption)]})
if (interaction.isButton()){
try {
await interaction.deferReply({ephemeral:config.system.answerInEphemeralOnOpen})
} catch{}
}else if (interaction.isChatInputCommand()){
try {
await interaction.deferReply({ephemeral:config.system.answerInEphemeralOnOpen})
} catch{}
}else if (interaction.isStringSelectMenu()){
try {
await interaction.deferUpdate()
} catch{}
}
if (storage.get("amountOfUserTickets",interaction.member.id) == null || storage.get("amountOfUserTickets",interaction.member.id) == "false"|| Number(storage.get("amountOfUserTickets",interaction.member.id)) <= config.system.maxAmountOfTickets){
//update storage
storage.set("amountOfUserTickets",interaction.member.id,Number(storage.get("amountOfUserTickets",interaction.member.id))+1)
var ticketNumber = interaction.member.user.username
//set ticketName
var ticketName = currentTicketOptions.channelprefix+ticketNumber
var logsname = currentTicketOptions.name
//category
if (currentTicketOptions.category.length < 16 || currentTicketOptions.category.length > 20){
var newTicketCategory = null
}else{
var newTicketCategory = currentTicketOptions.category
}
var permissionsArray = []
const pfb = discord.PermissionFlagsBits
const guild = client.guilds.cache.find(g => g.id == interaction.guild.id)
//set @everyone no ticket access
permissionsArray.push({
id:interaction.guild.roles.everyone,
type:"role",
allow:[],
deny:[pfb.ViewChannel]
})
//add the user that created the ticket
permissionsArray.push({
id:interaction.member.user,
type:"member",
allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel,pfb.ReadMessageHistory]
})
//add main adminroles
config.adminRoles.forEach((role,index) => {
try {
const adminrole = guild.roles.cache.find(r => r.id == role)
if (!adminrole) return
permissionsArray.push({
id:adminrole,
type:"role",
allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel,pfb.ReadMessageHistory]
})
}catch{}
})
//add ticket adminroles
/**
* @type {String[]}
*/
const ticketadmin = currentTicketOptions.adminroles
ticketadmin.forEach((role,index) => {
if (!config.adminRoles.includes(role)){
try {
const adminrole = guild.roles.cache.find(r => r.id == role)
if (!adminrole) return
permissionsArray.push({
id:adminrole,
type:"role",
allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel,pfb.ReadMessageHistory]
})
}catch{}
}
})
//add ticket adminroles
if (currentTicketOptions.readonlyAdminroles){
currentTicketOptions.readonlyAdminroles.forEach((role,index) => {
if (!config.adminRoles.includes(role) && !currentTicketOptions.adminroles.includes(role)){
try {
const adminrole = guild.roles.cache.find(r => r.id == role)
if (!adminrole) return
permissionsArray.push({
id:adminrole,
type:"role",
allow:[pfb.AddReactions,pfb.ViewChannel,pfb.ReadMessageHistory],
deny:[pfb.SendMessages,pfb.AttachFiles,pfb.EmbedLinks]
})
}catch{}
}
})
}
//add member role
if (config.system.memberRole && ![" ","0","false","null","undefined"].includes(config.system.memberRole)){
try {
const userrole = guild.roles.cache.find(r => r.id == config.system.memberRole)
if (userrole){
permissionsArray.push({
id:userrole,
type:"role",
deny:[pfb.ViewChannel]
})
}
}catch{}
}
//create the channel
interaction.guild.channels.create({
name:ticketName,
type:discord.ChannelType.GuildText,
parent:newTicketCategory,
reason:"A new ticket is created",
permissionOverwrites:permissionsArray
}).then((ticketChannel) => {
storage.set("userFromChannel",ticketChannel.id,interaction.member.id)
if (currentTicketOptions.autoclose.enable) storage.set("autocloseTickets",ticketChannel.id,currentTicketOptions.autoclose.inactiveHours)
bot.hiddenData.writeHiddenData(ticketChannel.id,[{key:"type",value:currentTicketOptions.id},{key:"openerid",value:interaction.user.id},{key:"createdms",value:new Date().getTime()}])
var ticketEmbed = new discord.EmbedBuilder()
//.setAuthor({name:interaction.user.id})
.setColor(config.color)
.setTitle(currentTicketOptions.name)
//.setFooter({text:"Ticket Type: "+currentTicketOptions.id})
if (currentTicketOptions.autoclose.enable){
const footerText = l.commands.autocloseTitle.replace("{0}",currentTicketOptions.autoclose.inactiveHours+"h")
ticketEmbed.setFooter({text:footerText})
}
if (currentTicketOptions.ticketmessage.length > 0){
ticketEmbed.setDescription(currentTicketOptions.ticketmessage)
}
if (currentTicketOptions.thumbnail.enable) ticketEmbed.setThumbnail(currentTicketOptions.thumbnail.url)
if (currentTicketOptions.image.enable) ticketEmbed.setImage(currentTicketOptions.image.url)
const herePing = currentTicketOptions.ping['@here'] ? " @here" : ""
const everyonePing = currentTicketOptions.ping['@everyone'] ? " @everyone" : ""
const customPing = currentTicketOptions.ping.custom.enable ? " <@&"+currentTicketOptions.ping.custom.roleId+">" : ""
ticketChannel.send({
content:"<@"+interaction.member.id+">"+herePing+everyonePing+customPing,
embeds:[ticketEmbed],
components:[closeButton]
}).then(firstmsg => {
firstmsg.pin()
})
log("system","created new ticket",[{key:"ticket",value:ticketName},{key:"user",value:interaction.user.username}])
require("../api/modules/events").onTicketOpen(interaction.user,ticketChannel,interaction.guild,new Date(),{name:ticketName,status:"open",ticketOptions:currentTicketOptions})
//STATS:
bot.statsManager.updateGlobalStats("TICKETS_CREATED",(current) => {
if (typeof current != "undefined") return current+1
return 1
})
bot.statsManager.updateUserStats("TICKETS_CREATED",interaction.user.id,(current) => {
if (typeof current != "undefined") return current+1
return 1
})
bot.statsManager.updateTicketStats("CREATED_BY",ticketChannel.id,(current) => {
return interaction.user.id
})
bot.statsManager.updateTicketStats("CREATED_AT",ticketChannel.id,(current) => {
return new Date().getTime()
})
bot.statsManager.updateTicketStats("STATUS",ticketChannel.id,(current) => {
return "open"
})
const channelbutton = new discord.ActionRowBuilder()
.addComponents([
new discord.ButtonBuilder()
.setStyle(discord.ButtonStyle.Link)
.setDisabled(false)
.setEmoji("🎫")
.setLabel(l.commands.goToTicket)
.setURL(ticketChannel.url)
])
try{
if (currentTicketOptions.enableDmOnOpen) interaction.member.send({embeds:[bot.errorLog.custom(l.messages.newTicketDmTitle,currentTicketOptions.message,":ticket:",config.color)],components:[channelbutton]})
}
catch{log("system","failed to send DM")}
if ((interaction.isButton() && config.system.answerInEphemeralOnOpen) || interaction.isChatInputCommand()){
if (interaction.deferred){
interaction.editReply({embeds:[bot.errorLog.success(l.messages.createdTitle,l.messages.createdDescription)],components:[channelbutton]})
}else{
interaction.reply({embeds:[bot.errorLog.success(l.messages.createdTitle,l.messages.createdDescription)],components:[channelbutton]})
}
}
})
}else{
interaction.editReply({embeds:[bot.errorLog.warning(l.errors.maxAmountTitle,l.errors.maxAmountDescription)]})
try {
if (config.system.dmMessages){
interaction.member.send({embeds:[bot.errorLog.warning(l.errors.maxAmountTitle,l.errors.maxAmountDescription)]})
}
}
catch{log("system","can't send DM to member, member doesn't allow dm's")}
}
}
})
}