v1.3.1

Bug fixes

.gitignore

@@ -0,0 +1,2 @@
+node_modules/
+package-lock.json

CODE_OF_CONDUCT.md

@@ -1,128 +0,0 @@
-# Contributor Covenant Code of Conduct
-
-## Our Pledge
-
-We as members, contributors, and leaders pledge to make participation in our
-community a harassment-free experience for everyone, regardless of age, body
-size, visible or invisible disability, ethnicity, sex characteristics, gender
-identity and expression, level of experience, education, socio-economic status,
-nationality, personal appearance, race, religion, or sexual identity
-and orientation.
-
-We pledge to act and interact in ways that contribute to an open, welcoming,
-diverse, inclusive, and healthy community.
-
-## Our Standards
-
-Examples of behavior that contributes to a positive environment for our
-community include:
-
-* Demonstrating empathy and kindness toward other people
-* Being respectful of differing opinions, viewpoints, and experiences
-* Giving and gracefully accepting constructive feedback
-* Accepting responsibility and apologizing to those affected by our mistakes,
-  and learning from the experience
-* Focusing on what is best not just for us as individuals, but for the
-  overall community
-
-Examples of unacceptable behavior include:
-
-* The use of sexualized language or imagery, and sexual attention or
-  advances of any kind
-* Trolling, insulting or derogatory comments, and personal or political attacks
-* Public or private harassment
-* Publishing others' private information, such as a physical or email
-  address, without their explicit permission
-* Other conduct which could reasonably be considered inappropriate in a
-  professional setting
-
-## Enforcement Responsibilities
-
-Community leaders are responsible for clarifying and enforcing our standards of
-acceptable behavior and will take appropriate and fair corrective action in
-response to any behavior that they deem inappropriate, threatening, offensive,
-or harmful.
-
-Community leaders have the right and responsibility to remove, edit, or reject
-comments, commits, code, wiki edits, issues, and other contributions that are
-not aligned to this Code of Conduct, and will communicate reasons for moderation
-decisions when appropriate.
-
-## Scope
-
-This Code of Conduct applies within all community spaces, and also applies when
-an individual is officially representing the community in public spaces.
-Examples of representing our community include using an official e-mail address,
-posting via an official social media account, or acting as an appointed
-representative at an online or offline event.
-
-## Enforcement
-
-Instances of abusive, harassing, or otherwise unacceptable behavior may be
-reported to the community leaders responsible for enforcement at
-.
-All complaints will be reviewed and investigated promptly and fairly.
-
-All community leaders are obligated to respect the privacy and security of the
-reporter of any incident.
-
-## Enforcement Guidelines
-
-Community leaders will follow these Community Impact Guidelines in determining
-the consequences for any action they deem in violation of this Code of Conduct:
-
-### 1. Correction
-
-**Community Impact**: Use of inappropriate language or other behavior deemed
-unprofessional or unwelcome in the community.
-
-**Consequence**: A private, written warning from community leaders, providing
-clarity around the nature of the violation and an explanation of why the
-behavior was inappropriate. A public apology may be requested.
-
-### 2. Warning
-
-**Community Impact**: A violation through a single incident or series
-of actions.
-
-**Consequence**: A warning with consequences for continued behavior. No
-interaction with the people involved, including unsolicited interaction with
-those enforcing the Code of Conduct, for a specified period of time. This
-includes avoiding interactions in community spaces as well as external channels
-like social media. Violating these terms may lead to a temporary or
-permanent ban.
-
-### 3. Temporary Ban
-
-**Community Impact**: A serious violation of community standards, including
-sustained inappropriate behavior.
-
-**Consequence**: A temporary ban from any sort of interaction or public
-communication with the community for a specified period of time. No public or
-private interaction with the people involved, including unsolicited interaction
-with those enforcing the Code of Conduct, is allowed during this period.
-Violating these terms may lead to a permanent ban.
-
-### 4. Permanent Ban
-
-**Community Impact**: Demonstrating a pattern of violation of community
-standards, including sustained inappropriate behavior,  harassment of an
-individual, or aggression toward or disparagement of classes of individuals.
-
-**Consequence**: A permanent ban from any sort of public interaction within
-the community.
-
-## Attribution
-
-This Code of Conduct is adapted from the [Contributor Covenant][homepage],
-version 2.0, available at
-https://www.contributor-covenant.org/version/2/0/code_of_conduct.html.
-
-Community Impact Guidelines were inspired by [Mozilla's code of conduct
-enforcement ladder](https://github.com/mozilla/diversity).
-
-[homepage]: https://www.contributor-covenant.org
-
-For answers to common questions about this code of conduct, see the FAQ at
-https://www.contributor-covenant.org/faq. Translations are available at
-https://www.contributor-covenant.org/translations.

README.md

@@ -1,58 +1,68 @@
 # open-ticket
-This is an open-source discord ticket bot, you can configure it and it comes with cool features like a transcript.
+[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3) 
+[![version](https://img.shields.io/badge/version-1.3.1%20stable-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v1.3.1) 
+[![npm](https://img.shields.io/badge/npm-external%20libraries%20needed-CB3837.svg?style=flat-square&logo=npm)](#packages) 
+[![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) 
 
-(WARNING: the bot's language is Dutch, there will be an English version soon!)
+This is an open-source discord ticket bot, you can configure it and it comes with cool features like transcripts & custom options!
+
+<img src="logo.png" alt="Open Ticket logo" style="height: 200px; width:200px;"/>
+
+[![announcement](https://img.shields.io/badge/new%20announcement!-open--ticket%20v1.4.0-red.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/discussions/3)
+
+[![q&a](https://img.shields.io/badge/Q&A-click%20here-blue.svg?style=flat-square)](./documentation/Q&A.md) 
 
 ## features
 - discord interaction buttons
 - transcripts
 - add/remove users from ticket
 - custom colors & name
-- has tickets for questions, partners & job applications
+- create custom ticket names, icons & colors
+- create url buttons for websites
+- uses discord.js 13
+- configure your own ticket options
+- remove credits if you want
+- up to 6 tickets at the same time
+- change all bot messages
 
 ## installation
-You need `node.js 16` to run this project, if you don't want to install `node.js 16` then there is a npm package that can help you.
+**You need `node.js 16` to run this project!**
 
-You can clone this project for download.
+You can clone or download this project.
 
 ### packages
-- canvas => version `^2.8.0`
-- discord.js => version `^13.2.0`
-- express => version `^4.17.1`
-- node-localstorage => version `^2.2.1`
+- canvas => version `latest`
+- discord.js => version `latest`
+- express => version `latest`
+- node-localstorage => version `latest`
 
-The packages are also in package.json!
-
-### node.js 16 package
-if you don't want to install `node.js 16`, you can install this package too
-- node => version ^16.10.0
-
-_npm install node@16_
+You can install all of them by running `npm install`
 
 ## running
 you can run `node index.js` but i would recommend you to use `npm start`
 
-if there are any errors, you can open an issue on github.
+if there are any errors, you can open an **issue on github** or **contact me in the discord server**.
 
-### config (required)
-- `server_name` => the name from your server.
-- `server_logo`=> the logo from your server.
-- `bot_name`=> the bot's name.
-- `main_color`=> the color used in all embeds.
-- `auth_token`=> the bot's token (Discord Developer Portal)
-- `botperms_role`=> the id from a role that can run admin commands with the bot.
-- `ticket_msg/ticket_channel` => the channel where you are gonna put the !ticket msg.
-- `ticket_system/ticket_category` => the category for tickets.
-- `ticket_system/member_role` => this role doesn't have access to tickets 
-(WARNING: @everyone does have access to tickets, so make sure all members have a member role!).
-- `ticket_system/transcript_channel` => the channel for transcripts.
+### config
+Our config documentation is moved to another file:
+[click here to view](./documentation/CONFIG.md)
 
-### intents
+### intents & permissions
 In the discord developer portal in the "bot" panel you will find 3 switches under the title "Gateaway Intents". The following switches should always be turned on
 - `SERVER MEMBERS INTENT`
 - `MESSAGE CONTENT INTENT`
 
-## credits
-the package contains a license, there are also credits in the bot. It is forbidden to extract these licenses and credits from it!
+To work the best, the bot needs `ADMINISTRATOR` permissions.
+You can also configure your own permissions
 
-© 2021 - DJdj Development | [website](https://www.dj-dj.be) | [discord](https://discord.com/invite/26vT9wt3n3)
+## v1.4.0 announcement
+Hello everyone, soon open-ticket v1.4.0 will be launched, it contains a lot of new features. You can view them below.
+[click here to view the announcement](https://github.com/DJj123dj/open-ticket/discussions/3)
+
+## information
+
+_v1.3.1_
+
+changelog: [click here](./documentation/CHANGELOG.md)
+
+© 2022 - DJdj Development | [website](https://www.dj-dj.be) | [discord](https://discord.com/invite/26vT9wt3n3)

commands/database.js

@@ -0,0 +1,22 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = require("../config.json")
+
+
+module.exports = () => {
+    client.on("messageCreate",(msg) => {
+        var args = msg.content.split(" ")
+        if (args[0] == config.prefix+"resetdatabase"){
+            if (msg.author.id == client.application.owner.id){
+                const databaseEmbed = new discord.MessageEmbed()
+                    .setColor(config.main_color)
+                    .setTitle("How to reset the database:")
+                    .setDescription("1: Go to the folder `./storage` in your bot's directory.\n\n2: If posible remove the folders\n`./tickets`, `./transcripts` & `./userTickets`\nfrom the folder `./storage`\n\n3: Restart the bot")
+                    .setFooter({text:"if it doesn't work, create an issue on github or DM me on discord!"})
+
+                msg.channel.send({embeds:[databaseEmbed]})
+            }
+        }
+    })
+}

commands/ticket.js

@@ -3,49 +3,238 @@ const bot = require('../index')
 const client = bot.client
 const config = require("../config.json")
 
-var name = require('./ticketExtra').name
-var stringDecoder = require('./ticketSystem').stringDecoder
-
 
 module.exports = () => {
     client.on("messageCreate", msg => {
-        if (msg.content == "!ticket msg"){
-            if (msg.member.roles.cache.has(config.botperms_role) == false && msg.author.id != "779742674932072469"){
-                msg.channel.send({content:"Je hebt geen permissions voor deze command!"})
+        if (msg.content == config.prefix+"ticket msg"){
+            if (msg.member.roles.cache.has(config.botperms_role) == false){
+                msg.channel.send({content:config.messages.general.nopermissions})
                 return
             }
 
+            var currentTicketButtons = 0
             var ticketButton = new discord.MessageActionRow()
-                .addComponents(
+            var ticketButton2 = new discord.MessageActionRow()
+
+            const getColor = (color) => {
+                if (color.toLowerCase() == "red"){
+                    return "DANGER"
+                }else if (color.toLowerCase() == "green"){
+                    return "SUCCESS"
+                }else if (color.toLowerCase() == "blue" || color.toLowerCase() == "blurple"){
+                    return "PRIMARY"
+                }else if (color.toLowerCase() == "black" || color.toLowerCase() == "gray" || color.toLowerCase() == "grey"){
+                    return "SECONDARY"
+                }else if (color == "DANGER" || color == "SECONDARY" || color == "SUCCESS" || color == "PRIMARY"){
+                    return color
+                }else if (color.toLowerCase() == "none" || color.toLowerCase() == "false" || color.toLowerCase() == ""){
+                    return "SECONDARY"
+                }else return "SECONDARY"
+            }
+
+            if (config.options.ticket1.enabled){
+                if (currentTicketButtons < 4){
+                    var localTicketButton = ticketButton
+                }else{
+                    var localTicketButton = ticketButton2
+                }
+
+                currentTicketButtons = currentTicketButtons + 1
+
+                if (config.options.ticket1.isURL == false){
+                    localTicketButton.addComponents(
+                        new discord.MessageButton()
+                            .setCustomId("newTicket1")
+                            .setDisabled(false)
+                            .setStyle(getColor(config.options.ticket1.color))
+                            .setEmoji(config.options.ticket1.icon)
+                    )
+                }else{
+                    localTicketButton.addComponents(
+                        new discord.MessageButton()
+                            .setDisabled(false)
+                            .setStyle("LINK")
+                            .setEmoji(config.options.ticket1.icon)
+                            .setURL(config.options.ticket1.url)
+                    )
+                }
+            }
+
+            if (config.options.ticket2.enabled){
+                if (currentTicketButtons < 4){
+                    var localTicketButton = ticketButton
+                }else{
+                    var localTicketButton = ticketButton2
+                }
+
+                currentTicketButtons = currentTicketButtons + 1
+
+                if (config.options.ticket2.isURL == false){
+                localTicketButton.addComponents(
                     new discord.MessageButton()
-                        .setCustomId("newTicketVraag")
+                        .setCustomId("newTicket2")
                         .setDisabled(false)
-                        .setStyle("SECONDARY")
-                        .setEmoji("❓")
-                )
-                .addComponents(
-                    new discord.MessageButton()
-                        .setCustomId("newTicketSolli")
-                        .setDisabled(false)
-                        .setStyle("SECONDARY")
-                        .setEmoji("📝")
-                )
-                .addComponents(
-                    new discord.MessageButton()
-                        .setCustomId("newTicketPartner")
-                        .setDisabled(false)
-                        .setStyle("SECONDARY")
-                        .setEmoji("💼")
+                        .setStyle(getColor(config.options.ticket2.color))
+                        .setEmoji(config.options.ticket2.icon)
                 )
+                }else{
+                    localTicketButton.addComponents(
+                        new discord.MessageButton()
+                            .setDisabled(false)
+                            .setStyle("LINK")
+                            .setEmoji(config.options.ticket2.icon)
+                            .setURL(config.options.ticket2.url)
+                    )
+                }
+            }
+
+            if (config.options.ticket3.enabled){
+                if (currentTicketButtons < 4){
+                    var localTicketButton = ticketButton
+                }else{
+                    var localTicketButton = ticketButton2
+                }
+
+                currentTicketButtons = currentTicketButtons + 1
+
+                if (config.options.ticket3.isURL == false){
+                    localTicketButton.addComponents(
+                        new discord.MessageButton()
+                            .setCustomId("newTicket3")
+                            .setDisabled(false)
+                            .setStyle(getColor(config.options.ticket3.color))
+                            .setEmoji(config.options.ticket3.icon)
+                    )
+                    }else{
+                        localTicketButton.addComponents(
+                            new discord.MessageButton()
+                                .setDisabled(false)
+                                .setStyle("LINK")
+                                .setEmoji(config.options.ticket3.icon)
+                                .setURL(config.options.ticket3.url)
+                        )
+                    }
+            }
+
+            if (config.options.ticket4.enabled){
+                if (currentTicketButtons < 4){
+                    var localTicketButton = ticketButton
+                }else{
+                    var localTicketButton = ticketButton2
+                }
+
+                currentTicketButtons = currentTicketButtons + 1
+
+                if (config.options.ticket4.isURL == false){
+                    localTicketButton.addComponents(
+                        new discord.MessageButton()
+                            .setCustomId("newTicket4")
+                            .setDisabled(false)
+                            .setStyle(getColor(config.options.ticket4.color))
+                            .setEmoji(config.options.ticket4.icon)
+                    )
+                    }else{
+                        localTicketButton.addComponents(
+                            new discord.MessageButton()
+                                .setDisabled(false)
+                                .setStyle("LINK")
+                                .setEmoji(config.options.ticket4.icon)
+                                .setURL(config.options.ticket4.url)
+                        )
+                    }
+            }
+
+            if (config.options.ticket5.enabled){
+                if (currentTicketButtons < 4){
+                    var localTicketButton = ticketButton
+                }else{
+                    var localTicketButton = ticketButton2
+                }
+
+                currentTicketButtons = currentTicketButtons + 1
+
+                if (config.options.ticket5.isURL == false){
+                    localTicketButton.addComponents(
+                        new discord.MessageButton()
+                            .setCustomId("newTicket5")
+                            .setDisabled(false)
+                            .setStyle(getColor(config.options.ticket5.color))
+                            .setEmoji(config.options.ticket5.icon)
+                    )
+                    }else{
+                        localTicketButton.addComponents(
+                            new discord.MessageButton()
+                                .setDisabled(false)
+                                .setStyle("LINK")
+                                .setEmoji(config.options.ticket5.icon)
+                                .setURL(config.options.ticket5.url)
+                        )
+                    }
+            }
+
+            if (config.options.ticket6.enabled){
+                if (currentTicketButtons < 4){
+                    var localTicketButton = ticketButton
+                }else{
+                    var localTicketButton = ticketButton2
+                }
+
+                currentTicketButtons = currentTicketButtons + 1
+
+                if (config.options.ticket6.isURL == false){
+                    localTicketButton.addComponents(
+                        new discord.MessageButton()
+                            .setCustomId("newTicket6")
+                            .setDisabled(false)
+                            .setStyle(getColor(config.options.ticket6.color))
+                            .setEmoji(config.options.ticket6.icon)
+                    )
+                }else{
+                    localTicketButton.addComponents(
+                        new discord.MessageButton()
+                            .setDisabled(false)
+                            .setStyle("LINK")
+                            .setEmoji(config.options.ticket6.icon)
+                            .setURL(config.options.ticket6.url)
+                    )
+                }
+            }
+
+            var categorylist = ""
+            if (config.options.ticket1.enabled){categorylist = categorylist+"\n"+config.options.ticket1.icon+": **"+config.options.ticket1.name+"**\n"+config.options.ticket1.description}
+
+            if (config.options.ticket2.enabled){categorylist = categorylist+"\n\n"+config.options.ticket2.icon+": **"+config.options.ticket2.name+"**\n"+config.options.ticket2.description}
+
+            if (config.options.ticket3.enabled){categorylist = categorylist+"\n\n"+config.options.ticket3.icon+": **"+config.options.ticket3.name+"**\n"+config.options.ticket3.description}
+
+            if (config.options.ticket4.enabled){categorylist = categorylist+"\n\n"+config.options.ticket4.icon+": **"+config.options.ticket4.name+"**\n"+config.options.ticket4.description}
+
+            if (config.options.ticket5.enabled){categorylist = categorylist+"\n\n"+config.options.ticket5.icon+": **"+config.options.ticket5.name+"**\n"+config.options.ticket5.description}
+
+            if (config.options.ticket6.enabled){categorylist = categorylist+"\n\n"+config.options.ticket6.icon+": **"+config.options.ticket6.name+"**\n"+config.options.ticket6.description}
+                
+                
 
             var ticketEmbed = new discord.MessageEmbed()
-                .setColor(config.main_color)
-                .setDescription("**Maak een ticket:**\nKlik op een van de onderstaande knoppen om een ticket aan te maken.\n\n__kies een categorie:__\n\n❓: **Vragen**\nOverige vragen.\n\n📝: **Sollicitatie**\nDoe een sollicitatie.\n\n💼: **Partner**\nWord partner met ons.\n\n**opgepast: **_u kan maar één ticket tegelijkertijd aanmaken!_")
-                .setFooter("bot "+stringDecoder+name+" - https://www.dj-dj.be")
+            if (config.layout.ticketMsg.customColorEnabled){
+                ticketEmbed.setColor(config.layout.ticketMsg.customColor)
+            }else{ticketEmbed.setColor(config.main_color)}
+
+            if (config.layout.ticketMsg.footerEnabled){
+                ticketEmbed.setFooter({text:config.layout.ticketMsg.footer})
+            }
+            if (config.layout.ticketMsg.thumbnailEnabled){
+                ticketEmbed.setThumbnail(config.layout.ticketMsg.thumbnailURL)
+            }
+                
+            ticketEmbed.setDescription("**Create a ticket:**\nClick one of the buttons below to create a ticket.\n\n__choose a category:__"+categorylist+"\n\n**watch out:**_You can only create "+config.system.max_allowed_tickets+" ticket(s) at a time!_")
             
             
-        
-            msg.channel.send({embeds:[ticketEmbed],components:[ticketButton]})
+            if (currentTicketButtons <= 4){
+                var embedComponents = [ticketButton]
+            }else{var embedComponents = [ticketButton,ticketButton2]}
+
+            msg.channel.send({embeds:[ticketEmbed],components:embedComponents})
             
             
         }

commands/ticketExtra.js

@@ -2,33 +2,23 @@ const discord = require('discord.js')
 const bot = require('../index')
 const client = bot.client
 const config = require("../config.json")
-var name = "DJdj Development"
-exports.name = name
-var stringDecoder = require('./ticketSystem').stringDecoder
 
 
 
 module.exports = () => {
     client.on("messageCreate",msg => {
         var args = msg.content.split(" ")
-        if (args[0] == "!solli"){
-            var SolliMsg = new discord.MessageEmbed()
-                .setColor(config.main_color)
-                .setDescription("**Hier is de informatie die wij nodig hebben voor een sollicitatie**\n\n**naam:** Je echte naam.\n**leeftijd:** Je leeftijd.\n**discord naam:** Je discord naam + tag (bv:Wumpus#0001).\n**minecraft naam:** Je minecraft naam.\n**waarom wil je staff worden:** De reden waarom je staff wilt worden.\n**+ punten:** Je plus punten.\n**- punten:** Je min punten.\n**Jou of iemand anders:** Waarom zouden we jou aan moeten nemen en niet een andere sollicitant?\n**ervaring:** Wat is je ervaring met MT servers?\n**andere server:** Ben je op dit moment staff op een andere server?\n**online:** Hoeveel uur per dag/week kan je online zijn?\n**functie:** Voor welke functie solliciteert u?")
-                .setTitle("Sollicitatie")
-
-            msg.channel.send({embeds:[SolliMsg]})
-        }
-    })
-
-    client.on("messageCreate",msg => {
-        var args = msg.content.split(" ")
-        if (args[0] == "!ticket" && (args[1] == undefined ||args[1] == "" ||args[1] == null)){
+        if (args[0] == config.prefix+"ticket" && (args[1] == undefined ||args[1] == "" ||args[1] == null)){
             var TicketHelpMsg = new discord.MessageEmbed()
                 .setColor(config.main_color)
-                .setDescription("**Ga naar <#"+config.ticket_msg.ticket_channel+"> om een ticket te maken!**\n\n`!ticket msg` ➜ _Maak een ticket reageer bericht (staff only)._\n`!ticket rename` ➜ _Rename een ticket (geen spaties)._\n`!ticket close` ➜ _Close een ticket._\n`!ticket add <user>` ➜ _Voeg een speler toe aan het ticket._\n`!ticket remove <user>` ➜ _Verwijder een speler van het ticket._\n`!partner` ➜ _De informatie voor partners._\n`!solli` ➜ _De informatie voor solliciteren._")
                 .setTitle("Ticket commands")
-                .setFooter(stringDecoder+name)
+
+            const prefix = config.prefix
+            TicketHelpMsg.setDescription("**Go to <#"+config.system.ticket_channel+"> to create a ticket!**\n\n`"+prefix+"ticket msg` ➜ _Admin command._\n`"+prefix+"ticket rename` ➜ _Rename a ticket (no spaces)._\n`"+prefix+"ticket close` ➜ _Close a ticket._\n`"+prefix+"ticket add <user>` ➜ _Add a user to the ticket._\n`"+prefix+"ticket remove <user>` ➜ _Remove a user from the ticket._\n`"+prefix+"resetdatabase` ➜ _Steps to reset the database._")
+
+            if (config.credits){
+                TicketHelpMsg.setFooter({text:"Open-Ticket by DJdj Development | view on github for source code"})
+            }
 
             msg.channel.send({embeds:[TicketHelpMsg]})
         }
@@ -36,34 +26,22 @@ module.exports = () => {
 
     client.on("messageCreate",msg => {
         var args = msg.content.split(" ")
-        if (args[0] == "!partner"){
-            var PartnerMsg = new discord.MessageEmbed()
-                .setColor(config.main_color)
-                .setDescription("**Hier zijn de doelen die je moet hebben voor een partnership**\n\n**server:** De naam van je server.\n**beschrijving:** Waar gaat je server over?\n**members:** Het aantal members in je server.\n**invite:** Een oneindige invite.\n\n_als wij dit goedkeuren, kan je je 'invite bericht' plaatsen._")
-                .setTitle("Partnership")
-
-            msg.channel.send({embeds:[PartnerMsg]})
-        }
-    })
-
-    client.on("messageCreate",msg => {
-        var args = msg.content.split(" ")
-        if (args[0] == "!ticket" && args[1] == "close"){
+        if (args[0] == config.prefix+"ticket" && args[1] == "close"){
             
             msg.channel.messages.fetchPinned().then(msglist => {
                 var firstmsg = msglist.last()
 
                 if (firstmsg == undefined){
-                    msg.channel.send({content:"Ik heb de sluit knop niet gevonden!"})
+                    msg.channel.send({content:"I didn't find the close button!"})
                 }
                 if (firstmsg.author.id != client.user.id){
-                    msg.channel.send({content:"Je bent niet in een ticket!"})
+                    msg.channel.send({content:"You are not in a ticket!"})
                     return
                 }
                 var CloseMsg = new discord.MessageEmbed()
                 .setColor(config.main_color)
-                .setDescription("klik [hier]("+firstmsg.url+") om het ticket te sluiten.")
-                .setTitle("Sluit dit ticket:")
+                .setDescription("Click [here]("+firstmsg.url+") to close this ticket.")
+                .setTitle("Close this ticket:")
 
             msg.channel.send({embeds:[CloseMsg]})
             })
@@ -74,21 +52,26 @@ module.exports = () => {
 
     client.on("messageCreate",msg => {
         var args = msg.content.split(" ")
-        if (args[0] == "!ticket" && args[1] == "rename"){
+        if (args[0] == config.prefix+"ticket" && args[1] == "rename"){
 
             if (msg.member.roles.cache.has(config.botperms_role) == false && msg.author.id != "779742674932072469"){
-                msg.channel.send({content:"Je hebt geen permissions voor deze command!"})
+                msg.channel.send({content:config.messages.general.nopermissions})
+                return
+            }
+
+            if (args[2] == null || args[2] == undefined || args[2] == "" || args[2] == false){
+                msg.channel.send({content:"Not enough parameters!"})
                 return
             }
 
             var name = args[2]
             msg.channel.messages.fetchPinned().then(msglist => {
                 if (msglist.last().author.id == client.user.id){
-                    msg.channel.send({content:"De naam is veranderd!"}).then(rmsg => {
+                    msg.channel.send({content:"The name from the ticket is changed!"}).then(rmsg => {
                         rmsg.channel.setName(name)
                     })
                 }else{
-                    msg.channel.send({content:"Je bent niet in een ticket!"})
+                    msg.channel.send({content:"You are not in a ticket!"})
                 }
             })
         }
@@ -96,21 +79,21 @@ module.exports = () => {
 
     client.on("messageCreate",msg => {
         var args = msg.content.split(" ")
-        if (args[0] == "!ticket" && args[1] == "add"){
+        if (args[0] == config.prefix+"ticket" && args[1] == "add"){
 
             if (msg.member.roles.cache.has(config.botperms_role) == false && msg.author.id != "779742674932072469"){
-                msg.channel.send({content:"Je hebt geen permissions voor deze command!"})
+                msg.channel.send({content:config.messages.general.nopermissions})
                 return
             }
 
             msg.channel.messages.fetch().then(msglist => {
                 if (msglist.last().author.id != client.user.id){
-                    msg.channel.send({content:"Je bent niet in een ticket!"})
+                    msg.channel.send({content:"You are not in a ticket!"})
                     return
                 }
 
                 if (args[2] == null || args[2] == undefined || args[2] == "" || args[2] == false){
-                    msg.channel.send({content:"Niet genoeg parameters!"})
+                    msg.channel.send({content:"Not enough parameters!"})
                     return
                 }
                 var user = msg.mentions.users.first()
@@ -126,21 +109,21 @@ module.exports = () => {
 
     client.on("messageCreate",msg => {
         var args = msg.content.split(" ")
-        if (args[0] == "!ticket" && args[1] == "remove"){
+        if (args[0] == config.prefix+"ticket" && args[1] == "remove"){
 
             if (msg.member.roles.cache.has(config.botperms_role) == false && msg.author.id != "779742674932072469"){
-                msg.channel.send({content:"Je hebt geen permissions voor deze command!"})
+                msg.channel.send({content:config.messages.general.nopermissions})
                 return
             }
 
             msg.channel.messages.fetchPinned().then(msglist => {
                 if (msglist.last().author.id != client.user.id){
-                    msg.channel.send({content:"Je bent niet in een ticket!"})
+                    msg.channel.send({content:"You aren't in a ticket!"})
                     return
                 }
 
                 if (args[2] == null || args[2] == undefined || args[2] == "" || args[2] == false){
-                    msg.channel.send({content:"Niet genoeg parameters!"})
+                    msg.channel.send({content:"Not enough parameters!"})
                     return
                 }
                 var user = msg.mentions.users.first()

commands/ticketSystem.js

@@ -7,9 +7,6 @@ const ticketStorage = bot.TicketStorage
 const userTicketStorage = bot.userTicketStorage
 const transcriptStorage = bot.transcriptStorage
 
-var stringDecoder = "Created By "
-exports.stringDecoder = stringDecoder
-
 module.exports = () => {
 
     var closeButton = new discord.MessageActionRow()
@@ -18,90 +15,123 @@ module.exports = () => {
             .setCustomId("closeTicket")
             .setDisabled(false)
             .setStyle("SECONDARY")
-            .setLabel("Sluit Ticket")
+            .setLabel("Close Ticket")
             .setEmoji("❌")
         )
-
+    
+    //ticket button click / create ticket
     client.on("interactionCreate",interaction => {
 
         if (interaction.isButton() == false){
             return
         }
         
-        if (interaction.customId == "newTicketVraag"||interaction.customId == "newTicketSolli"||interaction.customId == "newTicketPartner"){
+        if (interaction.customId == "newTicket1"||interaction.customId == "newTicket2"||interaction.customId == "newTicket3"||interaction.customId == "newTicket4"||interaction.customId == "newTicket5"||interaction.customId == "newTicket6"){
             
             interaction.deferUpdate()
 
-            if (ticketStorage.getItem(interaction.member.id) == null ||ticketStorage.getItem(interaction.member.id) == "false"){
+            if (ticketStorage.getItem(interaction.member.id) == null ||ticketStorage.getItem(interaction.member.id) == "false"|| Number(ticketStorage.getItem(interaction.member.id)) < config.system.max_allowed_tickets){
 
                 try{
-                    interaction.member.send("**Je ticket is aangemaakt!**")
+                    if (config.system.enable_DM_Messages){
+                        interaction.member.send(config.messages.dm.newTicket)
+                    }
                 }
-                catch{console.log("cant send DM to member")}
+                catch{console.log("can't send DM to member || member doesn't allow dm's")}
                 
 
-                
-                ticketStorage.setItem(interaction.member.id,"true")
-
+                //update storage
+                ticketStorage.setItem(interaction.member.id,Number(ticketStorage.getItem(interaction.member.id))+1)
                 var ticketNumber = interaction.member.user.username
 
-                if (interaction.customId == "newTicketVraag"){
-                    var ticketName = "vraag-"+ticketNumber
-                }else if (interaction.customId == "newTicketSolli"){
-                    var ticketName = "solli-"+ticketNumber
-                }else if (interaction.customId == "newTicketPartner"){
-                   var ticketName = "partner-"+ticketNumber
+                //set ticketName
+                if (interaction.customId == "newTicket1"){
+                    var ticketName = config.options.ticket1.channel_prefix+ticketNumber
+                }else if (interaction.customId == "newTicket2"){
+                    var ticketName = config.options.ticket2.channel_prefix+ticketNumber
+                }else if (interaction.customId == "newTicket3"){
+                   var ticketName = config.options.ticket3.channel_prefix+ticketNumber
+                }else if (interaction.customId == "newTicket4"){
+                    var ticketName = config.options.ticket4.channel_prefix+ticketNumber
+                }else if (interaction.customId == "newTicket5"){
+                    var ticketName = config.options.ticket5.channel_prefix+ticketNumber
+                }else if (interaction.customId == "newTicket6"){
+                    var ticketName = config.options.ticket6.channel_prefix+ticketNumber
+                }
+                
+                //set category
+                if (config.system.enable_category){
+                var Category = config.system.ticket_category
+                }else{var Category = null}
+
+                //set everyone allowed
+                if (config.system['has@everyoneaccess']){
+                    var everyoneAllowPerms = ["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"]
+                    var everyoneDenyPerms = []
+                }else{
+                    var everyoneAllowPerms = []
+                    var everyoneDenyPerms = ["VIEW_CHANNEL"]
                 }
 
-                var Category = config.ticket_system.ticket_category
-
-                    interaction.guild.channels.create(ticketName,{
-                        type:"GUILD_TEXT",
-                        parent:Category,
-                        permissionOverwrites:[
-                            {
-                                id:interaction.member.id,
-                                type:"member",
-                                allow:["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"]
-                            },
-                            {
-                                id:config.botperms_role,
-                                type:"role",
-                                allow:["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"]
-                            },
-                            {
-                                id:config.ticket_system.member_role,
-                                type:"role",
-                                deny:["VIEW_CHANNEL"]
-                            }
-                        ]
-                    }).then(tChannel => {
-                        userTicketStorage.setItem(tChannel.id,interaction.member.id)
-                        
+                //create the channel
+                interaction.guild.channels.create(ticketName,{
+                    type:"GUILD_TEXT",
+                    parent:Category,
+                    permissionOverwrites:[
+                        {
+                            id:interaction.member.id,
+                            type:"member",
+                            allow:["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"]
+                        },
+                        {
+                            id:config.botperms_role,
+                            type:"role",
+                            allow:["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"]
+                        },
+                        {
+                            id:config.system.member_role,
+                            type:"role",
+                            deny:["VIEW_CHANNEL"]
+                        },
+                        {
+                            id:interaction.guild.id,
+                            type:"role",
+                            allow:everyoneAllowPerms,
+                            deny:everyoneDenyPerms
+                        }
+                    ]
+                }).then(tChannel => {
+                    userTicketStorage.setItem(tChannel.id,interaction.member.id)
                     
-                        var ticketEmbed = new discord.MessageEmbed()
-                            .setColor(config.main_color)
+                
+                    var ticketEmbed = new discord.MessageEmbed()
+                    if (config.layout.ticketEmbed.customColorEnabled){
+                        ticketEmbed.setColor(config.layout.ticketEmbed.customColor)
+                    }else{ticketEmbed.setColor(config.main_color)}
 
-                            if (interaction.customId == "newTicketVraag"){
-                                ticketEmbed.setDescription("**Ticket gemaakt:**\nJe hebt gekozen voor **overige vragen**, zeg alvast maar je vraag, onze staffleden komen u zo helpen.\n\n_Klik op knop hieronder om dit ticket te sluiten_")
-                            }else if (interaction.customId == "newTicketSolli"){
-                                ticketEmbed.setDescription("**Ticket gemaakt:**\nJe hebt gekozen voor **sollicitatie**, neem maar tijd om u sollicitatie brief voor te bereiden. Met de `!solli` command kan je zien wat je allemaal moet zeggen.\n\n_Klik op knop hieronder om dit ticket te sluiten_")
-                            }else if (interaction.customId == "newTicketPartner"){
-                                ticketEmbed.setDescription("**Ticket gemaakt:**\nJe hebt gekozen voor **partner**, neem maar tijd om u partner brief voor te bereiden. Met de `!partner` command kan je zien wat de vereisen zijn.\n\n_Klik op knop hieronder om dit ticket te sluiten_")
-                            }
-                    
-                        tChannel.send({content:"<@"+interaction.member.id+"> <@&"+config.botperms_role+">",embeds:[ticketEmbed],components:[closeButton]}).then(firstmsg => {
-                            firstmsg.pin()
-                        })
+                    if (config.layout.ticketEmbed.footerEnabled){
+                        ticketEmbed.setFooter({text:"config.layout.ticketEmbed.footer"})
+                    }
+                    if (config.layout.ticketEmbed.thumbnailEnabled){
+                        ticketEmbed.setThumbnail(config.layout.ticketEmbed.thumbnailURL)
+                    }
+                    ticketEmbed.setTitle("You created a ticket!")
+                    ticketEmbed.setDescription(config.messages.ticket.newTicketEmbed)
+                
+                    tChannel.send({content:"<@"+interaction.member.id+"> <@&"+config.botperms_role+">",embeds:[ticketEmbed],components:[closeButton]}).then(firstmsg => {
+                        firstmsg.pin()
                     })
+                })
 
 
 
             }else{
                 try {
-                    interaction.member.send("**Je hebt al een ticket open!**")
+                    if (config.system.enable_DM_Messages){
+                        interaction.member.send(config.messages.dm.alreadyCreated)
+                    }
                 }
-                catch{console.log("cant send DM to member")}
+                catch{console.log("can't send DM to member || member doesn't allow dm's")}
                 
                 
             }
@@ -111,6 +141,7 @@ module.exports = () => {
 
     })
 
+    //closeBAR
     var closeBar = new discord.MessageActionRow()
     .addComponents(
         new discord.MessageButton()
@@ -168,15 +199,25 @@ module.exports = () => {
                 var getuserID = userTicketStorage.getItem(interaction.channel.id)
                 var getusernameStep1 = client.users.cache.find(u => u.id === getuserID)
                 if (getusernameStep1 == null || getusernameStep1 == undefined || getusernameStep1 == false || getusernameStep1 == ""){
-                    var getuserNAME = ":user niet in database:"
+                    var getuserNAME = ":usernotfound:"
                 }else {
                     var getuserNAME = getusernameStep1.username
                 }
                 
 
+            if (config.system.enable_transcript){
                 var transcript = transcriptArray.reverse().join("\n")
                 transcriptStorage.setItem(interaction.channel.id,transcript)
 
+                //transcript color & thumbnail
+                if (config.layout.transcripts.customColorEnabled){
+                    var transcriptColor = config.layout.transcripts.customColor
+                }else{var transcriptColor = config.main_color}
+
+                if (config.layout.transcripts.thumbnailEnabled){
+                    var transcriptThumbnail = config.layout.transcripts.thumbnailURL
+                }else{var transcriptThumbnail = ""}
+
                 var splittedTranscript = [transcript.slice(0,2000)]
                 if (transcript.length > 4000){
                     splittedTranscript.push(transcript.slice(2000,4000))
@@ -185,39 +226,45 @@ module.exports = () => {
                     splittedTranscript.push(transcript.slice(2000))
                 }
                 var transcriptEmbed = new discord.MessageEmbed()
-                    .setColor(config.main_color)
-                    .setAuthor(interaction.channel.name + " - ticket gemaakt door "+getuserNAME)
-                    .setTitle("Er is een nieuw transcript!")
+                    .setColor(transcriptColor)
+                    .setAuthor({text:interaction.channel.name + " - ticket created by "+getuserNAME})
+                    .setTitle("There is a new transcript!")
                     .setDescription(splittedTranscript[0])
-                    .setFooter("ticket gesloten door "+interaction.member.user.username)
+                    .setFooter({text:"ticket closed by "+interaction.member.user.username})
+                    .setThumbnail(transcriptThumbnail)
 
-            if (transcript.length > 4000){
+                if (transcript.length > 4000){
                 var transcriptEmbed2 = new discord.MessageEmbed()
-                    .setColor(config.main_color)
-                    .setAuthor(interaction.channel.name + " - ticket gemaakt door "+getuserNAME)
-                    .setTitle("Deel 2 van het transcript")
+                    .setColor(transcriptColor)
+                    .setAuthor({text:interaction.channel.name + " - ticket created by "+getuserNAME})
+                    .setTitle("transcript #2")
                     .setDescription(splittedTranscript[1])
-                    .setFooter("ticket gesloten door "+interaction.member.user.username)
+                    .setFooter("ticket closed by "+interaction.member.user.username)
+                    .setThumbnail(transcriptThumbnail)
+
                 var transcriptEmbed3 = new discord.MessageEmbed()
-                    .setColor(config.main_color)
-                    .setAuthor(interaction.channel.name + " - ticket gemaakt door "+getuserNAME)
-                    .setTitle("Deel 3 van het transcript")
+                    .setColor(transcriptColor)
+                    .setAuthor({text:interaction.channel.name + " - ticket created by "+getuserNAME})
+                    .setTitle("transcript #3")
                     .setDescription(splittedTranscript[1])
-                    .setFooter("ticket gesloten door "+interaction.member.user.username)
+                    .setFooter({text:"ticket closed by "+interaction.member.user.username})
+                    .setThumbnail(transcriptThumbnail)
         
-                client.channels.cache.find(ch => ch.id == config.ticket_system.transcript_channel).send({embeds:[transcriptEmbed,transcriptEmbed2,transcriptEmbed3]})
+                client.channels.cache.find(ch => ch.id == config.system.transcript_channel).send({embeds:[transcriptEmbed,transcriptEmbed2,transcriptEmbed3]})
 
-            }else if (transcript.length > 2000){
+                }else if (transcript.length > 2000){
                 var transcriptEmbed2 = new discord.MessageEmbed()
-                    .setColor(config.main_color)
-                    .setAuthor(interaction.channel.name + " - ticket gemaakt door "+getuserNAME)
-                    .setTitle("Deel 2 van het transcript")
+                    .setColor(transcriptColor)
+                    .setAuthor({text:interaction.channel.name + " - ticket created by "+getuserNAME})
+                    .setTitle("transcript #2")
                     .setDescription(splittedTranscript[1])
-                    .setFooter("ticket gesloten door "+interaction.member.user.username)
+                    .setFooter({text:"ticket closed by "+interaction.member.user.username})
+                    .setThumbnail(transcriptThumbnail)
 
-                client.channels.cache.find(ch => ch.id == config.ticket_system.transcript_channel).send({embeds:[transcriptEmbed,transcriptEmbed2]})
-            }else{
-                client.channels.cache.find(ch => ch.id == config.ticket_system.transcript_channel).send({embeds:[transcriptEmbed]})
+                client.channels.cache.find(ch => ch.id == config.system.transcript_channel).send({embeds:[transcriptEmbed,transcriptEmbed2]})
+                }else{
+                client.channels.cache.find(ch => ch.id == config.system.transcript_channel).send({embeds:[transcriptEmbed]})
+                }
             }
 
                 
@@ -225,12 +272,14 @@ module.exports = () => {
                 interaction.channel.delete()
 
                 
-                ticketStorage.setItem(getuserID,"false")
+                ticketStorage.setItem(getuserID,Number(ticketStorage.getItem(getuserID)) - 1)
 
                 try {
-                    interaction.member.send("**Je ticket is gesloten door "+interaction.member.user.username+"!**")
+                    if (config.system.enable_DM_Messages){
+                        interaction.member.send(config.messages.dm.closeTicket)
+                    }
                 }
-                catch{console.log("cant send DM to member")}
+                catch{console.log("can't send DM to member || member doesn't allow dm's")}
             })
         
             

config.json

@@ -1,17 +1,132 @@
 {
-    "server_name":"Ticket Bot Land",
+    "server_name":"Ticket Bot",
     "server_logo":"https://www.example.com/another-example/yourlogo.png",
     "bot_name":"Wumpus",
     "main_color":"#fffff",
     "auth_token":"the bot's auth token",
-    "botperms_role":"the id from a role that can do anything with the bot",
+    "botperms_role":"the id from an admin role (they can do admin things with the bot)",
+    "prefix":"!",
 
-    "ticket_msg":{
-        "ticket_channel":"id of the channel with the !ticket msg"
+    "credits":true,
+    "status":{
+        "type":"PLAYING | STREAMING | LISTENING | WATCHING | CUSTOM | COMPETING",
+        "text":"!ticket"
     },
-    "ticket_system":{
+
+    "system":{
+        "ticket_channel":"id of the channel with the !ticket msg",
+        "max_allowed_tickets":5,
+        "enable_DM_Messages":true,
+
+        "enable_category":false,
         "ticket_category":"the id of a category for the tickets",
-        "member_role":"this role doesn't have access to tickets (WARNING: @everyone does have access to tickets, so make sure all members have a member role!)",
-        "transcript_channel":"the channel for transcripts (REQUIRED,or else the bot will crash)"
+
+        "has@everyoneaccess":false,
+        "member_role":"this role doesn't have access to tickets",
+
+        "enable_transcript":false,
+        "transcript_channel":"the channel for transcripts"
+    },
+
+    "messages":{
+        "general":{
+            "nopermissions":"**You don't have permissions to run this command!**"
+        },
+        "dm":{
+            "alreadyCreated":"**You currently have as many open tickets as the maximum allowed!**",
+            "newTicket":"You created a new ticket in our server, the staff will come and help you soon!",
+            "closeTicket":"**Your ticket is closed!**"
+        },
+        "ticket":{
+            "newTicketEmbed":"You created a ticket!\n\n_Click on the close button below to close this ticket_"
+        }
+    },
+
+    "layout":{
+        "transcripts":{
+            "customColorEnabled":false,
+            "customColor":"#ffffff",
+            "thumbnailEnabled":false,
+            "thumbnailURL":"https://www.example.com/path/to/image.png"
+        },
+        "ticketMsg":{
+            "customColorEnabled":false,
+            "customColor":"#ffffff",
+            "footerEnabled":false,
+            "footer":"We are using open-tickets from DJj123dj",
+            "thumbnailEnabled":false,
+            "thumbnailURL":"https://www.example.com/path/to/image.png"
+        },
+        "ticketEmbed":{
+            "customColorEnabled":false,
+            "customColor":"#ffffff",
+            "footerEnabled":false,
+            "footer":"This is embed in the start of a ticket.",
+            "thumbnailEnabled":false,
+            "thumbnailURL":"https://www.example.com/path/to/image.png"
+        }
+    },
+
+    "options":{
+        "ticket1":{
+            "enabled":true,
+            "icon":"🎫",
+            "description":"Create a general ticket.",
+            "name":"Ticket",
+            "channel_prefix":"ticket-",
+            "color":"red | green | blue | gray | none",
+            "isURL":false,
+            "url":"https://www.example.com/a/random/path/to/a/website"
+        },
+        "ticket2":{
+            "enabled":false,
+            "icon":"💼",
+            "description":"Do you want to apply? Then click here!",
+            "name":"Apply",
+            "channel_prefix":"apply-",
+            "color":"red | green | blue | gray | none",
+            "isURL":false,
+            "url":"https://www.example.com/a/random/path/to/a/website"
+        },
+        "ticket3":{
+            "enabled":false,
+            "icon":"❓",
+            "description":"Click here if you have a question about the server.",
+            "name":"Question",
+            "channel_prefix":"question-",
+            "color":"red | green | blue | gray | none",
+            "isURL":false,
+            "url":"https://www.example.com/a/random/path/to/a/website"
+        },
+        "ticket4":{
+            "enabled":false,
+            "icon":"🛒",
+            "description":"Buy something in our shop.",
+            "name":"Shop",
+            "channel_prefix":"shop-",
+            "color":"red | green | blue | gray | none",
+            "isURL":false,
+            "url":"https://www.example.com/a/random/path/to/a/website"
+        },
+        "ticket5":{
+            "enabled":false,
+            "icon":"😄",
+            "description":"hello",
+            "name":"AnotherTicket",
+            "channel_prefix":"prefix-",
+            "color":"red | green | blue | gray | none",
+            "isURL":false,
+            "url":"https://www.example.com/a/random/path/to/a/website"
+        },
+        "ticket6":{
+            "enabled":false,
+            "icon":"😄",
+            "description":"hello",
+            "name":"AnotherTicket",
+            "channel_prefix":"prefix-",
+            "color":"red | green | blue | gray | none",
+            "isURL":false,
+            "url":"https://www.example.com/a/random/path/to/a/website"
+        }
     }
 }

documentation/CHANGELOG.md

@@ -0,0 +1,78 @@
+# changelog
+
+## v1.3.1
+### added:
+- Q&A in the README.md
+- v1.4.0 announcement
+### fixed
+- a bug that happend when you created too much tickets
+- deprecation warnings (setAuthor & setFooter)
+- the logo in README.md is smaller now
+- markdown files relocated
+- fixed a bug that some messages appeared in Dutch
+### removed
+- nothing
+
+## v1.3.0
+### added:
+- now its possible to create 6 tickets instead of 4
+- you can edit the number of tickets per user now
+- you can edit & enable/disable all messages
+- all embeds are now editable
+- the color of the button can be changed
+- updated config.json
+- updated README.md
+- a new type of button is here: website links
+### fixed
+- nothing at the moment :)
+### removed
+- nothing
+
+## v1.2.2
+### added:
+- nothing
+### fixed:
+- a bug that caused the `warn "message" event deprecated` to be displayed every time you start the bot in the console.
+- a visual bug that caused the categories from `!ticket msg` to be displayed in a wrong pattern.
+### removed:
+- nothing
+
+## v1.2.1
+### added:
+- you can disable credits in config.json
+### fixed:
+- a bug that crashed the bot on startup
+### removed
+- nothing
+
+## v1.2.0
+### added:
+- the bot is in english now
+- you can choose your own ticket options now
+- added !resetdatabase
+- updated README.md
+### fixed:
+- the first bugs
+### removed:
+- some useless commands
+
+## v1.1.1
+### added:
+- added "status" options in config.json
+### fixed:
+- fixed a bug where the bot's status could be "playing highmt".
+### removed:
+- nothing
+
+## v1.1.0
+### added:
+- option to choose your own prefix
+- enable/disable transcripts
+- enable/disable categories
+### fixed:
+- the bot crashed sometimes
+### removed:
+- credits
+
+## v1.0.0
+- initial release

documentation/CONFIG.md

@@ -0,0 +1,67 @@
+# config file
+[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3) 
+[![version](https://img.shields.io/badge/version-1.3.1%20stable-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v1.3.1) 
+[![npm](https://img.shields.io/badge/npm-external%20libraries%20needed-CB3837.svg?style=flat-square&logo=npm)](#packages) 
+[![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE)
+
+In this file you find all the information about commands in the config.json file
+
+- server_name ➜ the name of your server (optional) _**type: string**_
+- server_logo ➜ the logo of your server (optional) _**type: url**_
+- bot_name ➜ the name from the bot _**type: string**_
+- main_color ➜ the color used in embeds _**type: hex color (#000000)**_
+- auth_token ➜ your bot's token _**type: string**_
+- botperms_role ➜ this role can do all admin commands from the bot _**type: discord role id**_
+- prefix ➜ the prefix _**type: string**_
+- credits ➜ disable the credits _**type: boolean**_
+
+## status: (the status from the bot)
+- type ➜ set the status type _**type: string (PLAYING | LISTENING | WATCHING | CUSTOM)**
+- text ➜ set the status text _**type: string**_
+
+## system: (the configuration for the ticket system)
+- ticket_channel ➜ channel where you are going to set `!ticket msg` _**type: discord channel id**_
+- max_allowed_tickets ➜ the maximum allowed tickets per person _**type: number**_
+- enable_DM_Messages ➜ enable DM messages _**type: boolean**_
+- enable_category ➜ enable category _**type: boolean**_
+- ticket_category ➜ the category id _**type: discord category id**_
+- has@everyoneaccess ➜ when enabled everyone has acces to the tickets _**type: boolean**_
+- member_role ➜ this role doesn't have access to tickets _**type: discord role id**_
+- enable_transcript ➜ enable the transcript _**type: boolean**_
+- transcript_channel ➜ the transcript channel id _**type: discord channel id**_
+
+## messages: (general, dm, ticket)
+- nopermissions ➜ the message when someone doesn't have permissions _**type: string**_
+- alreadyCreated ➜ if you have too much tickets open _**type: string**_
+- newTicket ➜ when you create a new ticket _**type: string**_
+- closeTicket ➜ when you close a ticket _**type: string**_
+- newTicketEmbed ➜ the first message in the ticket channel _**type: string**
+
+## layout: (ticketEmbed, ticketMsg, transcript)
+`transcript` doesn't have all the options
+
+- customColorEnabled ➜ custom embed color enabled _**type: boolean**
+- customColor ➜ the custom color _**type: hex color (#000000)**
+- footerEnabled ➜ custom footer enabled _**type: boolean**
+- footer ➜ the custom footer _**type: string**
+- thumbnailEnabled ➜ custom thumbnail enabled _**type: boolean**
+- thumbnailURL ➜ the image _**type: string**
+
+## options: (per ticket)
+color is not needed when `isURL` is `true`
+
+- enabled ➜ enable this ticket _**type: boolean**
+- icon ➜ the button emoji _**type: emoji or custom emoji**
+- description ➜ ticket description _**type: string**
+- name ➜ ticket name _**type: string**
+- channel_prefix ➜ ticket prefix _**type: string**
+- color ➜ button color _**type: string (red|green|blue|gray|none)**
+- isURL ➜ create link to a website instead of a normal ticket _**type: boolean**
+- url ➜ the website to go to _**type: string**
+
+# thanks for using open-ticket
+I didn't know that open-tickets was going to be so much used. I will be creating more updates in the future!
+
+If you have an idea for new updates you can always say it in my discord server!
+
+open-tickets v1.3.1

documentation/Q&A.md

@@ -0,0 +1,26 @@
+# Question & Answer
+## How to install node.js 16?
+You can install the latest version of node.js on their [website](https://nodejs.org/en/download/). You also need `npm`!
+
+## How to install all the npm packages?
+If you installed node.js successful, you can run `npm install` in the command prompt and all the required modules will be installed.
+
+## Where is the config file documentation?
+You can find it [here](...)
+
+**How to start the bot?**
+If you successfully installed all the npm modules (see above), you can run `npm start`
+
+## Do I need to know discord.js?
+Technically not, but it is useful to know if there is an error.
+
+## Why do I get this error?
+**Invalid token:**
+
+_Your discord token is not correct, try to look in the config.json file if it's the correct token._
+
+**Privileged intent provided is not enabled or whitelisted:**
+
+_You must enable all the **Gateaway Intents** in the developer panel in the "bot" tab_
+
+### Report other errors to the discord server!

index.js

@@ -6,7 +6,7 @@ exports.client = client
 
 client.on('ready',() => {
     console.log('ready')
-    client.user.setActivity("HighMT",{type:"PLAYING"})
+    client.user.setActivity(config.status.text,{type:config.status.type})
 })
 
 var storage = require('./storage/storage')
@@ -24,5 +24,8 @@ ticketSystem()
 var ticketExtra = require("./commands/ticketExtra")
 ticketExtra()
 
+var database = require('./commands/database')
+database()
+
 
 client.login(config.auth_token)

package.json

@@ -1,7 +1,7 @@
 {
   "name": "safemt-tickets",
   "version": "1.0.0",
-  "description": "",
+  "description": "This is an open-source discord ticket bot, you can configure it and it comes with cool features like a transcript.",
   "main": "index.js",
   "scripts": {
     "start": "node index.js",
@@ -11,9 +11,17 @@
   "license": "ISC",
   "dependencies": {
     "canvas": "^2.8.0",
-    "discord.js": "^13.2.0",
+    "discord.js": "^13.6.0",
     "express": "^4.17.1",
     "node": "^16.10.0",
     "node-localstorage": "^2.2.1"
-  }
+  },
+  "repository": {
+    "type": "git",
+    "url": "git+https://github.com/DJj123dj/open-ticket.git"
+  },
+  "bugs": {
+    "url": "https://github.com/DJj123dj/open-ticket/issues"
+  },
+  "homepage": "https://github.com/DJj123dj/open-ticket#readme"
 }