Open Ticket v3.5.9

**Improved:** - Updated discord.js to `v14.17.2` **Fixed:** - discord.js PermissionOverwrites => `Supplied parameter is not a User nor a Role` - message `"ephemeral"` is deprecated warning - A few config checker typos
Improvements + Updated discord.js to v14.17.2
2025-01-04 09:52:57 +01:00 · 2025-01-04 09:50:17 +01:00 · 2025-01-04 09:49:52 +01:00 · 2025-01-04 09:36:42 +01:00 · 2025-01-04 09:35:48 +01:00 · 2024-10-21 18:29:12 +02:00
116 changed files with 12790 additions and 546 deletions
@@ -60,7 +60,7 @@ representative at an online or offline event.

 Instances of abusive, harassing, or otherwise unacceptable behavior may be
 reported to the community leaders responsible for enforcement at
-.
+support@dj-dj.be.
 All complaints will be reviewed and investigated promptly and fairly.

 All community leaders are obligated to respect the privacy and security of the
@@ -0,0 +1,44 @@
+# Contributing
+## Translation
+### Step 1: checking
+1. [Check if the language isn't already in open ticket!](/language/)
+2. Check if the current translation is up-to-date!
+3. Can you edit/write JSON?
+4. [Have you read the documentation?](https://otdocs.dj-dj.be)
+
+If there is translation missing, you go to the next step!
+
+### Step 2: translating
+**RULES:**
+- Always upload or create a pull request to the [__`dev` branch!__](https://github.com/DJj123dj/open-ticket/tree/dev)
+- Don't change anything else, except the translation you are adding!
+- Translations are checked before uploading, so don't write things that aren't specified in the json file
+- Always start translating from `english.json` or `custom.json`! Never from another language.
+
+If you translate, you need to change 2 files! The first one is required, the other 2 are optional & will be added by us if you don't do it!
+1. add `yourlanguage.json` to the `/language/` directory
+2. add your username to the `_CREDITS` part of `yourlanguage.json`!
+3. add your discord username in the translator table in `README.md`
+
+### Step 3: waiting
+Translations will always be added in the **next version** of Open Ticket! They will never be added to the `main` branch directly without anything else! This means that it can take some time before your translation is in the official version!
+
+## Writing plugins
+We are going to create an official repository for plugins soon!
+But don't worry! You can already write some plugins!
+
+**RULES:**
+- Always specify the versions that the plugin is compatible with!
+- If extra npm dependencies are needed, then they also need to be specified!
+- If there are errors while you write a plugin/edit the code in some way. Then we can't help you with fixing the bug. We only fix bugs that are part of the original unedited version of Open Ticket!
+
+## Other versions of contributing
+If you want to contribute in another way, feel free to join [our discord server](https://discord.dj-dj.be) & talk about how you are going to do it. We will always help you further!
+
+<br>
+CONTRIBUTING GUIDELINES - Last updated: 31/5/2024<br>
+© DJdj Development<br><br>
+Website: https://www.dj-dj.be <br>
+Discord: https://discord.dj-dj.be <br>
+Email: support@dj-dj.be <br>
+Documentation: https://otdocs.dj-dj.be
@@ -0,0 +1 @@
+github: DJj123dj
@@ -0,0 +1,37 @@
+---
+name: Bug report
+about: Report bugs to help us improve open ticket!
+title: "[BUG] your bug"
+labels: bug
+assignees: DJj123dj
+
+---
+
+**Describe the bug**
+A clear and concise description of what the bug is.
+
+**To Reproduce**
+Steps to reproduce the behavior:
+1. Go to '...'
+2. Click on '....'
+3. Scroll down to '....'
+4. See error
+
+**Expected behavior**
+A clear and concise description of what you expected to happen.
+
+**Screenshots**
+If applicable, add screenshots to help explain your problem.
+
+**Device:**
+ - Device: [e.g. Macbook pro, raspberry pi, HP Probook]
+ - OS: [e.g. MacOS, Ubuntu, Windows,...]
+ - Node.js version:
+ - Open Ticket Version: 
+
+**Files:**
+Please include the `openticketdebug.txt` file in your report!
+This is a file that we can see what happend!
+
+**Additional context**
+Add any other context about the problem here.
@@ -0,0 +1,29 @@
+---
+name: Plugin
+about: Show your plugin to the developers from open ticket!
+title: "[PLUGIN] your plugin"
+labels: plugin
+assignees: DJj123dj
+
+---
+
+**Plugin Name:**
+What's the name of your plugin?
+
+**Description:**
+Tell a little bit about what the plugin does!
+Also tell how to use the plugin, like if there is additional setup needed!
+
+**NPM libraries:**
+List all the libraries needed for this plugin to work!
+*The default open ticket libraries are not required!*
+
+**Author:**
+- github account [e.g. DJj123dj]
+- discord account [e.g. Wumpus#1234]
+
+**Compatible versions:**
+[e.g. from v2.2.1 until v3.0.1]
+
+**File:**
+Please attach the plugin file to this issue!
@@ -0,0 +1,40 @@
+# Security Policy
+
+## Supported Versions
+Below, you can find a list with the status of every open ticket version. This list will change every update!
+
+- ✅ Supported **(bugs, errors, discord support, documentation, html transcripts)**
+- 🟧 Deprecated / Partially Supported **(discord support, documentation, html transcripts)**
+- ❌ Fully Deprecated / Not Supported **(sometimes documentation)**
+
+| Version   | Supported | Until                       |
+|-----------|-----------|-----------------------------|
+| 3.5.9     | ✅        |                             |
+| 3.5.7     | ✅        | September 2024              |
+| 3.5.6     | 🟧        | September 2024              |
+| < 3.5.6   | ❌        |                             |
+
+## Reporting a Vulnerability
+
+You can report Vulnerabilities, Errors & Bugs using one of the methods below:
+- Create an issue on github
+- Create a ticket in our [discord server](https://discord.dj-dj.be)
+- Report the bug in DM on discord (djj123dj)
+- Email [support@dj-dj.be](mailto:support@dj-dj.be)
+
+While reporting your problem, please be clear about what the problem is.
+We would like to know the issue in as much detail as possible.
+If possible, try to provide screenshots!
+The `openticketdebug.txt` file would also be handy to upload!<br>
+**Always specify the version of open ticket that you are working with and if you have modified it or not!**
+
+## Contributing
+Visit [Contributing.md](/.github/CONTRIBUTING.md) for rules about translating & adding features!
+
+<br>
+SECURITY POLICY - Last updated: 2/8/2024<br>
+© DJdj Development<br><br>
+Website: https://www.dj-dj.be <br>
+Discord: https://discord.dj-dj.be <br>
+Email: support@dj-dj.be <br>
+Open Ticket website: https://openticket.dj-dj.be
@@ -0,0 +1,23 @@
+node_modules/
+package-lock.json
+devconfig.json
+devconfig1.json
+devconfig2.json
+devconfig3.json
+devconfig4.json
+devconfig5.json
+.DS_Store
+openticketdebug.txt
+developerChangelog.md
+storage/dynamicDB/
+storage/slashcmdEnabled.txt
+storage/database.json
+storage/tsdatabase.json
+storage/stats.json
+storage/.DS_Store
+.vscode/
+livestatus.json
+test.js
+devtsconfig.json
+plugins/*
+!plugins/example.plugin.js
@@ -1,58 +1,115 @@
-# open-ticket
-This is an open-source discord ticket bot, you can configure it and it comes with cool features like a transcript.
+# [Open Ticket v4.0 Beta 🎉](https://github.com/DJj123dj/open-ticket/tree/dev)
+Hey there! Open Ticket v4 is currently in public beta! Be sure to check it out in the dev branch!<br>
+https://github.com/DJj123dj/open-ticket/tree/dev

-(WARNING: the bot's language is Dutch, there will be an English version soon!)
+What is Open Ticket v4? Well, it's a complete rewrite of Open Ticket with the main focus being "plugins".
+There will be massive stability & speed improvements! Hundreds of new features! And obviously very powerful plugins!
+Plugins will be 100x better and advanced than the current system!

-## features
- discord interaction buttons
- transcripts
- add/remove users from ticket
- custom colors & name
- has tickets for questions, partners & job applications
+> ### Missing Languages
+> Be aware that there are still a lot of languages missing from v3!<br>
+> If your bot is English I recommend checking it out!
+<hr>

-## installation
-You need `node.js 16` to run this project, if you don't want to install `node.js 16` then there is a npm package that can help you.
+<img src="https://apis.dj-dj.be/cdn/openticket/logo.png" alt="Open Ticket" width="600px">

-You can clone this project for download.
+[![discord](https://img.shields.io/badge/discord-join%20our%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-3.5.9-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v3.5.9)  [![discord.js](https://img.shields.io/badge/discord.js-v14-CB3837.svg?style=flat-square&logo=npm)]()  [![license](https://img.shields.io/badge/license-GPL%203.0-important.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/blob/main/LICENSE) [![stars](https://img.shields.io/github/stars/djj123dj/open-ticket?color=yellow&label=stars&logo=github&style=flat-square)](https://otdocs.dj-dj.be)

-### packages
- canvas => version `^2.8.0`
- discord.js => version `^13.2.0`
- express => version `^4.17.1`
- node-localstorage => version `^2.2.1`
+### Open Ticket
+Open Ticket is the most customisable discord ticket bot that you will ever find on Github! There are more than 150+ options to configure! This includes html transcripts, claiming, unlimited tickets, custom embeds & more! Did you know that even the transcripts are highly customisable? Don't wait and check it out! If you're having trouble setting the bot up, feel free to join our support server and we will help you further!

-The packages are also in package.json!
+Take a look at all the features and discover the possibilities!
+### [📚 Read The Documentation!](https://otdocs.dj-dj.be/)
+### [🎥 Or Watch The YouTube Tutorial!](https://www.youtube.com/watch?v=2jK9kAf6ASU)
+[![Open Ticket Full-Setup Guide](https://img.youtube.com/vi/2jK9kAf6ASU/0.jpg)](https://www.youtube.com/watch?v=2jK9kAf6ASU)

-### node.js 16 package
-if you don't want to install `node.js 16`, you can install this package too
- node => version ^16.10.0
+## 📌 Features
+- **🎉 html transcripts** - Make use of the most customisable, beautiful and easy-to-use HTML Transcripts!
+- **✅ ticket actions** - Close, Re-Open, Delete, Rename & Move all your tickets!
+- **🇬🇧 translation** - Open Ticket has been translated in more than **33 languages** by our community!
+- **🎨 customisation** - Open Ticket has been created around customisation, everything can be customised!
+- **🖥️ interactions** - The bot has full support for Buttons, Dropdowns, Slash Commands and Modals!
+- **∞ unlimited everywhere** - Create an infinite amount of tickets & panels!
+- **📝 custom plugins** - Create the most advanced plugins that you want or use premade ones by our community! 
+- **👥 user management** - Add & Remove users from all tickets!
+- **📊 detailed stats** - Open Ticket has ticket, user & global staticstics available for everyone!
+- **📦 commands** Open Ticket supports both Slash Commands & Text Commands!
+- **📥 extra types** - The bot also supports Reaction Roles & Url Buttons, because why not ¯\\_(ツ)_/¯
+- **🎛️ dependencies** - We try to use as little external dependencies as needed!

-_npm install node@16_
+## 📸 Preview
+<img src="https://apis.dj-dj.be/cdn/openticket/message_buttons.png" alt="Message with buttons" width="350px">
+<img src="https://apis.dj-dj.be/cdn/openticket/message_dropdown.png" alt="Message with dropdown" width="350px">
+<br>
+<img src="https://apis.dj-dj.be/cdn/openticket/firstmsg.png" alt="Ticket start message" width="350px">
+<img src="https://apis.dj-dj.be/cdn/openticket/command_close.png" alt="Ticket start message" width="350px">

-## running
-you can run `node index.js` but i would recommend you to use `npm start`
+## ❤️ Sponsors
+A big thanks to all our sponsors! Without them, it wouldn't be possible to create this project!

-if there are any errors, you can open an issue on github.
+|<img src="https://github.com/SpyEye2.png" alt="Profile Picture" width="80px"></img>|<img src="https://github.com/DOSEV5.png" alt="Profile Picture" width="80px"></img>|<img src="https://github.com/mods-hd.png" alt="Profile Picture" width="80px"></img>|
+|----|-|-|
+|**[SpyEye](https://github.com/SpyEye2)**|**[DOSEV5](https://github.com/DOSEV5)**|**[Mods HD](https://github.com/mods-hd)**|

-### config (required)
- `server_name` => the name from your server.
- `server_logo`=> the logo from your server.
- `bot_name`=> the bot's name.
- `main_color`=> the color used in all embeds.
- `auth_token`=> the bot's token (Discord Developer Portal)
- `botperms_role`=> the id from a role that can run admin commands with the bot.
- `ticket_msg/ticket_channel` => the channel where you are gonna put the !ticket msg.
- `ticket_system/ticket_category` => the category for tickets.
- `ticket_system/member_role` => this role doesn't have access to tickets 
-(WARNING: @everyone does have access to tickets, so make sure all members have a member role!).
- `ticket_system/transcript_channel` => the channel for transcripts.
+*Do you also want to be in this list? Don't wait & sponsor us now! 😄*

-### intents
-In the discord developer portal in the "bot" panel you will find 3 switches under the title "Gateaway Intents". The following switches should always be turned on
- `SERVER MEMBERS INTENT`
- `MESSAGE CONTENT INTENT`
+## 🛠️ Contributors
+### Official Team
+|Role               |User (discord name)|
+|-------------------|-------------------|
+|🖥️ Lead Developer   |djj123dj           |
+|👥 Support Team     |sankedev           |

-## credits
-the package contains a license, there are also credits in the bot. It is forbidden to extract these licenses and credits from it!
+### Translators
+|Language             |Maintainer (discord name) |Status         |
+|---------------------|--------------------------|---------------|
+|🇬🇧 English            |djj123dj                  |🟢 Up To Date  |
+|🇳🇱 Dutch              |djj123dj                  |🟢 Up To Date  |
+|🇫🇷 French             |sankedev & tostam         |🟢 Up To Date  |
+|🇷🇴 Romanian           |sankedev                  |🟢 Up To Date  |
+|🇪🇸 Spanish            |redactado & josuens       |🟢 Up To Date  |
+|🇩🇪 German             |david.3                   |🟢 Up To Date  |
+|🇮🇹 Italian            |maurizio26                |🟢 Up To Date  |
+|🇨🇿 Czech              |spyeye_                   |🟢 Up To Date  |
+|🇦🇪 Arabic             |deqressing                |🟢 Up To Date  |
+|🇩🇰 Danish             |.the_gamer                |🟢 Up To Date  |
+|🇵🇹 Portuguese         |quiradon                  |🟢 Up To Date  |
+|🇷🇺 Russian            |apexo & ander             |🟢 Up To Date  |
+|🇺🇦 Ukrainian          |ander                     |🟢 Up To Date  |
+|🇹🇷 Turkish            |0x15d3                    |🟢 Up To Date  |
+|🇵🇱 Polish             |mkevas                    |🟢 Up To Date  |
+|🇸🇮 Slovenian          |n1kkec                    |🔴 Outdated    |
+|🇹🇭 Thai               |modshd                    |🟢 Up To Date  |
+|🇳🇴 Norwegian          |noonenook                 |🟢 Up To Date  |
+|🇬🇷 Greek              |stefanos__.               |🔴 Outdated    |
+|🇮🇩 Indonesian         |erxg                      |🟢 Up To Date  |
+|❓ Kurdish            |raze.hama                 |🟢 Up To Date  |
+|🇭🇺 Hungarian          |kornel0706                |🟢 Up To Date  |
+|❓ Persian            |sasanwm                   |🟢 Up To Date  |
+|🇱🇻 Latvian            |ronalds1398               |🟢 Up To Date  |
+|🇪🇪 Estonian           |iamnotmega                |🟢 Up To Date  |
+|🇯🇵 Japanese           |iamnotmega+chatgpt        |🟢 Up To Date  |
+|🇰🇷 Korean             |iamnotmega+chatgpt        |🟢 Up To Date  |
+|🇨🇳 Simplified Chinese |iamnotmega+chatgpt        |🟢 Up To Date  |
+|🇨🇳 Traditional Chinese|iamnotmega+chatgpt        |🟢 Up To Date  |
+|🇫🇮 Finnish            |iamnotmega+chatgpt        |🟢 Up To Date  |
+|🇸🇪 Swedish            |iamnotmega+chatgpt        |🟢 Up To Date  |
+|🇻🇳 Vietnamese         |iamnotmega+chatgpt        |🟢 Up To Date  |

-© 2021 - DJdj Development | [website](https://www.dj-dj.be) | [discord](https://discord.com/invite/26vT9wt3n3)
+## ⭐️ Star History
+Please help us grow by giving a star! It would help us a lot!
+
+<a href="https://star-history.com/#DJj123dj/open-ticket&Date">
+ <picture>
+   <source media="(prefers-color-scheme: dark)" srcset="https://api.star-history.com/svg?repos=DJj123dj/open-ticket&type=Date&theme=dark" />
+   <source media="(prefers-color-scheme: light)" srcset="https://api.star-history.com/svg?repos=DJj123dj/open-ticket&type=Date" />
+   <img alt="Star History Chart" src="https://api.star-history.com/svg?repos=DJj123dj/open-ticket&type=Date" />
+ </picture>
+</a>
+
+## 📎 Links
+current version: _v3.5.9_
+</br>Changelog: [click here](https://otgithub.dj-dj.be/releases)
+</br>Documentation: [click here](https://otdocs.dj-dj.be/)
+
+© 2024 - DJdj Development | [website](https://www.dj-dj.be) | [discord](https://discord.dj-dj.be) | [terms of service](https://www.dj-dj.be/terms#terms) | [privacy policy](https://www.dj-dj.be/terms#privacy)
@@ -0,0 +1,92 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded add.js")
+    
+    if (!DISABLE.commands.text.add) client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"add")) return
+        var user = msg.mentions.users.first()
+        if (!user) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<user>`:\n`"+config.prefix+"add <user>`")]})
+
+        if (!msg.guild) return
+
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+        
+        if (!permsChecker.ticket(msg.author.id,msg.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
+        /**@type {discord.PermissionOverwriteManager} */
+        const overwrites = msg.channel.permissionOverwrites
+        overwrites.create(user.id,{
+            ViewChannel:true,
+            AddReactions:true,
+            AttachFiles:true,
+            EmbedLinks:true,
+            SendMessages:true,
+            ReadMessageHistory:true
+        },{reason:"Added user to ticket."})
+        msg.channel.send({embeds:[bot.embeds.commands.addEmbed(user,msg.author)]})
+
+        var loguser = msg.mentions.users.first()
+        log("command","someone used the 'add' command",[{key:"user",value:msg.author.username}])
+        log("system","user added to ticket",[{key:"user",value:msg.author.username},{key:"ticket",value:msg.channel.name},{key:"added_user",value:loguser.username}])
+
+        const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+        APIEvents.onTicketAdd(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+
+        APIEvents.onCommand("add",permsChecker.ticket(msg.author.id,msg.guild.id,ticketId),msg.author,msg.channel,msg.guild,new Date())
+    })
+
+    if (!DISABLE.commands.slash.add) client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "add") return
+        const user = interaction.options.getUser("user")
+
+        if (!interaction.guild) return
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
+        await interaction.deferReply()
+
+        /**@type {discord.PermissionOverwriteManager} */
+        const overwrites = interaction.channel.permissionOverwrites
+        overwrites.create(user.id,{
+            ViewChannel:true,
+            AddReactions:true,
+            AttachFiles:true,
+            EmbedLinks:true,
+            SendMessages:true,
+            ReadMessageHistory:true
+        },{reason:"Added user to ticket."})
+        interaction.editReply({embeds:[bot.embeds.commands.addEmbed(user,interaction.user)]})
+
+        var loguser = user
+        log("command","someone used the 'add' command",[{key:"user",value:interaction.user.username}])
+        log("system","user added to ticket",[{key:"user",value:interaction.user.username},{key:"ticket",value:interaction.channel.name},{key:"added_user",value:loguser.username}])
+
+        const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+        APIEvents.onTicketAdd(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+        APIEvents.onCommand("add",permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId),interaction.user,interaction.channel,interaction.guild,new Date())
+       
+    })
+}
@@ -0,0 +1,134 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded change.js")
+
+    if (!DISABLE.commands.text.change) client.on("messageCreate", async msg => {
+        if (!msg.content.startsWith(config.prefix+"change")) return
+        if (!msg.channel.isTextBased()) return
+
+        if (!msg.guild) return
+
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(msg.author.id,msg.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+            
+        const list = []
+        config.options.forEach((o) => {
+            if (o.type == "ticket") list.push(o.id)
+        })
+
+        var newtype = msg.content.split(config.prefix+"change")[1].substring(1)
+        if (!newtype) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(list,l.errors.missingArgsDescription+" `<type>`:\n`"+config.prefix+"change <type>`")]})
+
+        const newTicket = require("../core/utils/configParser").getTicketById(newtype,true)
+        if (!newTicket) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(list,l.errors.missingArgsDescription+" `<type>`:\n`"+config.prefix+"change <type>`")]})
+
+        /**@type {discord.PermissionOverwriteManager} */
+        const prePermsManager = msg.channel.permissionOverwrites
+        const prePerms = prePermsManager.cache
+        
+        /**@type {String} */
+        var chName = msg.channel.name
+        const splitted = chName.split("-")
+        const prefix = splitted.shift()
+        const name = (splitted.length > 0) ? splitted.join("-") : prefix
+
+        if (newTicket.category){
+            const parent = await msg.guild.channels.fetch(newTicket.category,{cache:true})
+            if (parent && parent.type == discord.ChannelType.GuildCategory) msg.channel.setParent(parent)
+        }
+
+        prePermsManager.set(prePerms)
+        msg.channel.setName(newTicket.channelprefix+name).catch(() => {
+            msg.channel.send({embeds:[bot.errorLog.failedRenameChannel]})
+        })
+
+        hiddendata.find((value,index) => {
+            if (value.key == "type"){
+                hiddendata[index] = {key:"type",value:newtype}
+            }
+        })
+
+        msg.channel.send({embeds:[bot.embeds.commands.changeEmbed(msg.author,newtype)]})
+
+        log("command","someone used the 'change' command",[{key:"user",value:msg.author.username}])
+        log("system","ticket type changed",[{key:"user",value:msg.author.username},{key:"ticket",value:name},{key:"newtype",value:newtype}])
+        APIEvents.onCommand("change",permsChecker.ticket(msg.author.id,msg.guild.id,ticketId),msg.author,msg.channel,msg.guild,new Date())
+    })
+
+    if (!DISABLE.commands.slash.change) client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "change") return
+        if (!interaction.channel.isTextBased()) return
+
+        if (!interaction.guild) return
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
+        await interaction.deferReply()
+            
+        const list = []
+        config.options.forEach((o) => {
+            if (o.type == "ticket") list.push(o.id)
+        })
+
+        var newtype = interaction.options.getString("type",true)
+        const newTicket = require("../core/utils/configParser").getTicketById(newtype,true)
+        
+        if (!newTicket) return interaction.editReply({embeds:[bot.errorLog.invalidIdChooseFromList(list,l.errors.missingArgsDescription+" `<type>`:\n`"+config.prefix+"change <type>`")]})
+
+        /**@type {discord.PermissionOverwriteManager} */
+        const prePermsManager = interaction.channel.permissionOverwrites
+        const prePerms = prePermsManager.cache
+        
+        /**@type {String} */
+        var chName = interaction.channel.name
+        const splitted = chName.split("-")
+        const prefix = splitted.shift()
+        const name = (splitted.length > 0) ? splitted.join("-") : prefix
+
+        if (newTicket.category){
+            const parent = await interaction.guild.channels.fetch(newTicket.category,{cache:true})
+            if (parent && parent.type == discord.ChannelType.GuildCategory) interaction.channel.setParent(parent)
+        }
+
+        prePermsManager.set(prePerms)
+        interaction.channel.setName(newTicket.channelprefix+name).catch(() => {
+            interaction.channel.send({embeds:[bot.errorLog.failedRenameChannel]})
+        })
+
+        hiddendata.find((value,index) => {
+            if (value.key == "type"){
+                hiddendata[index] = {key:"type",value:newtype}
+            }
+        })
+        
+        interaction.editReply({embeds:[bot.embeds.commands.changeEmbed(interaction.user,newtype)]})
+
+        log("command","someone used the 'change' command",[{key:"user",value:interaction.user.username}])
+        log("system","ticket type changed",[{key:"user",value:interaction.user.username},{key:"ticket",value:name},{key:"newtype",value:newtype}])
+        APIEvents.onCommand("change",permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId),interaction.user,interaction.channel,interaction.guild,new Date())
+    })
+}
@@ -0,0 +1,107 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+const embed = discord.EmbedBuilder
+const storage = bot.storage
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded claim.js")
+    
+    if (!DISABLE.commands.text.claim) client.on("messageCreate", async msg => {
+        if (!msg.content.startsWith(config.prefix+"claim")) return
+        var user = msg.mentions.users.first()
+        
+        const claimingUser = user ? user : msg.author
+
+        if (!msg.guild) return
+
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(msg.author.id,msg.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
+        hiddendata.push({key:"claimedby",value:claimingUser.id})
+        bot.hiddenData.writeHiddenData(msg.channel.id,hiddendata)
+        storage.set("claimData",msg.channel.id,claimingUser.id)
+        
+        await msg.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            
+            const newEmbed = new embed(firstmsg.embeds[0].data)
+                .setFooter({text:"claimed by: "+msg.author.username,iconURL:msg.author.displayAvatarURL()})
+
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim],embeds:[newEmbed]})
+            }else{
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim],embeds:[newEmbed]})
+            }
+        })
+
+        msg.channel.send({embeds:[bot.embeds.commands.claimEmbed(claimingUser,msg.author)]})
+
+        log("command","someone used the 'claim' command",[{key:"user",value:msg.author.username}])
+        log("system","user claimed to ticket",[{key:"user",value:msg.author.username},{key:"ticket",value:msg.channel.name},{key:"claimed_user",value:claimingUser.username}])
+
+        const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+        APIEvents.onTicketClaim(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+        APIEvents.onCommand("claim",permsChecker.ticket(msg.author.id,msg.guild.id,ticketId),msg.author,msg.channel,msg.guild,new Date())
+    })
+
+    if (!DISABLE.commands.slash.claim) client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "claim") return
+        const user = interaction.options.getUser("user",false) ? interaction.options.getUser("user",true) : interaction.user
+
+        if (!interaction.guild) return
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return interaction.reply({content:":x: "+l.errors.noPermsTitle,flags:["Ephemeral"]})
+        }
+
+        await interaction.deferReply()
+
+        hiddendata.push({key:"claimedby",value:user.id})
+        bot.hiddenData.writeHiddenData(interaction.channel.id,hiddendata)
+        storage.set("claimData",interaction.channel.id,user.id)
+        
+        await interaction.channel.messages.fetchPinned().then(msglist => {
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            
+            const newEmbed = new embed(firstmsg.embeds[0].data)
+                .setFooter({text:"claimed by: "+user.username,iconURL:user.displayAvatarURL()})
+
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim],embeds:[newEmbed]})
+            }else{
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim],embeds:[newEmbed]})
+            }
+        })
+
+        interaction.editReply({embeds:[bot.embeds.commands.claimEmbed(user,interaction.user)]})
+
+        log("command","someone used the 'claim' command",[{key:"user",value:interaction.user.username}])
+        log("system","user claimed to ticket",[{key:"user",value:interaction.user.username},{key:"ticket",value:interaction.channel.name},{key:"claimed_user",value:user.username}])
+
+        const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+        APIEvents.onTicketClaim(interaction.user,user,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+        APIEvents.onCommand("claim",permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId),interaction.user,interaction.channel,interaction.guild,new Date())
+    })
+}
@@ -0,0 +1,85 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded close.js")
+
+    if (!DISABLE.commands.text.close) client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"close")) return
+
+        const args = msg.content.substring((config.prefix+"close").length).split(" ")
+        args.shift()
+        /**@type {String|false} */
+        var tempreason = args.join(" ")
+        if (!tempreason || tempreason == " " || tempreason == "  "){
+            tempreason = false
+        }
+        const reason = tempreason
+
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (hiddendata.find(h => h.key == "pendingdelete")) return msg.channel.send({embeds:[bot.errorLog.warning("Warning!","You can't close a ticket while it's being deleted!")]})
+
+        const descriptionReason = reason ? "**"+l.messages.reason+":** "+reason : false
+        msg.channel.send({embeds:[bot.embeds.commands.closeEmbed(msg.author,descriptionReason)],components:[bot.buttons.close.closeCommandRow]})
+
+        var name = msg.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        require("../core/ticketActions/ticketCloser").closeManager(msg.member,msg.channel,prefix,"close",reason,true)
+
+        log("command","someone used the 'close' command",[{key:"user",value:msg.author.username}])
+        APIEvents.onCommand("close",true,msg.author,msg.channel,msg.guild,new Date())
+        
+    })
+
+    if (!DISABLE.commands.slash.close) client.on("interactionCreate",async(interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "close") return
+
+        //interaction.deferReply()
+
+        const reason = interaction.options.getString("reason") ? interaction.options.getString("reason") : false
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (hiddendata.find(h => h.key == "pendingdelete")) return interaction.reply({embeds:[bot.errorLog.warning("Warning!","You can't close a ticket while it's being deleted!")]})
+
+        await interaction.deferReply()
+
+        const descriptionReason = reason ? "**"+l.messages.reason+":** "+reason : false
+        interaction.editReply({embeds:[bot.embeds.commands.closeEmbed(interaction.user,descriptionReason)],components:[bot.buttons.close.closeCommandRow]})
+
+        var name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        require("../core/ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"close",false,true)
+
+        log("command","someone used the 'close' command",[{key:"user",value:interaction.user.username}])
+        APIEvents.onCommand("close",true,interaction.user,interaction.channel,interaction.guild,new Date())
+    })
+}
@@ -0,0 +1,80 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded delete.js")
+
+    if (!DISABLE.commands.text.delete) client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"delete")) return
+
+        if (!msg.guild) return
+
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(msg.author.id,msg.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
+        msg.channel.send({embeds:[bot.embeds.commands.deleteEmbed(msg.author)]})
+
+        var name = msg.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        require("../core/ticketActions/ticketCloser").closeManager(msg.member,msg.channel,prefix,"delete",false,true)
+
+        log("command","someone used the 'delete' command",[{key:"user",value:msg.author.username}])
+        APIEvents.onCommand("delete",permsChecker.ticket(msg.author.id,msg.guild.id,ticketId),msg.author,msg.channel,msg.guild,new Date())
+        
+    })
+
+    if (!DISABLE.commands.slash.delete) client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "delete") return
+
+        if (!interaction.guild) return
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return interaction.reply({embeds:[bot.errorLog.noPermsDelete(interaction.user)]})
+        }
+
+        await interaction.deferReply()
+
+        interaction.editReply({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
+
+        var name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        require("../core/ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"delete",false,true)
+
+        log("command","someone used the 'delete' command",[{key:"user",value:interaction.user.username}])
+        APIEvents.onCommand("delete",permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId),interaction.user,interaction.channel,interaction.guild,new Date())
+    })
+}
@@ -0,0 +1,58 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded help.js")
+
+    const msgName = config.system.showSlashcmdsInHelp ? "message" : "msg"
+    const prefix = config.system.showSlashcmdsInHelp ? "/" : config.prefix
+
+    const helpEmbed = new discord.EmbedBuilder()
+        .setColor(config.color)
+        .setTitle("❔ "+l.helpMenu.title)
+
+    const header = l.helpMenu.header2
+    helpEmbed.setDescription(header+"`"+prefix+msgName+" <id>` ➜ _"+l.helpMenu.msgCmd+"_\n\n`"+prefix+"rename <name>` ➜ _"+l.helpMenu.renameCmd+"_\n`"+prefix+"close [reason]` ➜ _"+l.helpMenu.closeCmd+"_\n`"+prefix+"delete` ➜ _"+l.helpMenu.deleteCmd+"_\n`"+prefix+"reopen` ➜ _"+l.helpMenu.reopenCmd+"_\n\n`"+prefix+"add <user>` ➜ _"+l.helpMenu.addCmd+"_\n`"+prefix+"remove <user>` ➜ _"+l.helpMenu.removeCmd+"_\n\n`"+prefix+"change <newtype>` ➜ _"+l.helpMenu.changeCmd+"_\n`"+prefix+"claim [user]` ➜ _"+l.helpMenu.claimCmd+"_\n`"+prefix+"unclaim` ➜ _"+l.helpMenu.unclaimCmd+"_")
+    helpEmbed.addFields([
+        {name:"Autoclose",value:l.helpMenu.autocloseCmd+"\n`"+prefix+"autoclose enable <inactive time>`\n`"+prefix+"autoclose disable`"},
+        {name:"Stats",value:"Get statistics from the bot"+"\n`"+prefix+"stats global`\n`"+prefix+"stats ticket`\n`"+prefix+"stats user [user]`"}
+    ])
+
+    var otherprefix = prefix.endsWith(" ") ? prefix.substring(0,prefix.length-1) : prefix
+
+    if (!DISABLE.commands.text.help) client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix)) return
+        var args = msg.content.split(config.prefix)
+        
+        if (msg.content == config.prefix || msg.content == config.prefix+" " || msg.content == otherprefix){
+            msg.channel.send({embeds:[helpEmbed]})
+            log("command","someone used the 'help' command",[{key:"user",value:msg.author.username}])
+            APIEvents.onCommand("help",true,msg.author,msg.channel,msg.guild,new Date())
+            return
+        }
+
+        if (args[1]){
+            if (!args[1].startsWith("close") && !args[1].startsWith("delete") && !args[1].startsWith("remove") && !args[1].startsWith("add") && !args[1].startsWith("msg") && !args[1].startsWith("remove") && !args[1].startsWith("rename") && !args[1].startsWith("reopen")  && !args[1].startsWith("change") && !args[1].startsWith("claim") && !args[1].startsWith("unclaim") && !args[1].startsWith("stats")){
+                msg.channel.send({embeds:[helpEmbed]})
+                log("command","someone used the 'help' command",[{key:"user",value:msg.author.username}])
+                APIEvents.onCommand("help",true,msg.author,msg.channel,msg.guild,new Date())
+            }
+        }
+    })
+
+    if (!DISABLE.commands.slash.help) client.on("interactionCreate",(interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "help") return
+
+        interaction.reply({embeds:[helpEmbed]})
+        log("command","someone used the 'help' command",[{key:"user",value:interaction.user.username}])
+        APIEvents.onCommand("help",true,interaction.user,interaction.channel,interaction.guild,new Date())
+    })
+}
@@ -0,0 +1,78 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded remove.js")
+
+    if (!DISABLE.commands.text.remove) client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"remove")) return
+        var user = msg.mentions.users.first()
+        if (!user) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<user>`:\n`"+config.prefix+"remove <user>`")]})
+
+        if (!msg.guild) return
+
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(msg.author.id,msg.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
+        /**@type {discord.PermissionOverwriteManager} */
+        const overwrites = msg.channel.permissionOverwrites
+        overwrites.delete(user.id,"Removed user from ticket.")
+        msg.channel.send({embeds:[bot.embeds.commands.removeEmbed(user,msg.author)]})
+
+        var loguser = msg.mentions.users.first()
+        
+        log("command","someone used the 'remove' command",[{key:"user",value:msg.author.username}])
+        log("system","user removed from ticket",[{key:"user",value:msg.author.username},{key:"ticket",value:msg.channel.name},{key:"removed_user",value:loguser.username}])
+
+        const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+        APIEvents.onTicketRemove(msg.author,loguser,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+        APIEvents.onCommand("remove",permsChecker.ticket(msg.author.id,msg.guild.id,ticketId),msg.author,msg.channel,msg.guild,new Date())
+    })
+
+    if (!DISABLE.commands.slash.remove) client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "remove") return
+        const user = interaction.options.getUser("user")
+
+        if (!interaction.guild) return
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
+        await interaction.deferReply()
+
+        /**@type {discord.PermissionOverwriteManager} */
+        const overwrites = interaction.channel.permissionOverwrites
+        overwrites.delete(user.id,"Removed user from ticket.")
+        interaction.editReply({embeds:[bot.embeds.commands.removeEmbed(user,interaction.user)]})
+
+        var loguser = user
+        
+        log("command","someone used the 'remove' command",[{key:"user",value:interaction.user.username}])
+        log("system","user removed from ticket",[{key:"user",value:interaction.user.username},{key:"ticket",value:interaction.channel.name},{key:"removed_user",value:loguser.username}])
+
+        const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+        APIEvents.onTicketRemove(interaction.user,loguser,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+        APIEvents.onCommand("remove",permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId),interaction.user,interaction.channel,interaction.guild,new Date())
+    })
+}
@@ -0,0 +1,88 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded rename.js")
+
+    if (!DISABLE.commands.text.rename) client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"rename")) return
+
+        if (!msg.guild) return
+
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(msg.author.id,msg.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+            
+        var newname = msg.content.split(config.prefix+"rename")[1].substring(1)
+
+        if (!newname) return msg.channel.send({embeds:[bot.errorLog.invalidArgsMessage(l.errors.missingArgsDescription+" `<name>`:\n`"+config.prefix+"rename <name>`")]})
+
+        var name = msg.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        if (!prefix) prefix = "noprefix-"
+        msg.channel.setName(prefix+newname)
+        msg.channel.send({embeds:[bot.embeds.commands.renameEmbed(msg.author,prefix+newname)]})
+
+        log("command","someone used the 'rename' command",[{key:"user",value:msg.author.username}])
+        log("system","ticket renamed",[{key:"user",value:msg.author.username},{key:"ticket",value:name},{key:"newname",value:newname}])
+        APIEvents.onCommand("rename",permsChecker.ticket(msg.author.id,msg.guild.id,ticketId),msg.author,msg.channel,msg.guild,new Date())
+    })
+
+    if (!DISABLE.commands.slash.rename) client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "rename") return
+
+        if (!interaction.guild) return
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
+        await interaction.deferReply()
+            
+        var newname = interaction.options.getString("name")
+        var name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        if (!prefix) prefix = "noprefix-"
+
+        interaction.channel.setName(prefix+newname)
+        interaction.editReply({embeds:[bot.embeds.commands.renameEmbed(interaction.user,prefix+newname)]})
+
+        log("command","someone used the 'rename' command",[{key:"user",value:interaction.user.username}])
+        log("system","ticket renamed",[{key:"user",value:interaction.user.username},{key:"ticket",value:name},{key:"newname",value:newname}])
+
+        APIEvents.onCommand("rename",permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId),interaction.user,interaction.channel,interaction.guild,new Date())
+    })
+}
@@ -0,0 +1,51 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded reopen.js")
+
+    if (!DISABLE.commands.text.reopen) client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"reopen")) return
+
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (hiddendata.find(h => h.key == "pendingdelete")) return msg.channel.send({embeds:[bot.errorLog.warning("Warning!","You can't re-open a ticket while it's being deleted!")]})
+
+        msg.channel.send({embeds:[bot.embeds.commands.reopenEmbed(msg.author)],components:[bot.buttons.close.openRowNormal]})
+
+        require("../core/ticketActions/ticketReopener").reopenTicket(msg.guild,msg.channel,msg.author,ticketId)
+        
+        log("command","someone used the 'reopen' command",[{key:"user",value:msg.author.username}])
+        APIEvents.onCommand("reopen",true,msg.author,msg.channel,msg.guild,new Date())
+    })
+
+    if (!DISABLE.commands.slash.reopen) client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "reopen") return
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (hiddendata.find(h => h.key == "pendingdelete")) return interaction.reply({embeds:[bot.errorLog.warning("Warning!","You can't re-open a ticket while it's being deleted!")]})
+
+        await interaction.deferReply()
+
+        await interaction.editReply({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})
+
+        require("../core/ticketActions/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user,ticketId)
+        
+        log("command","someone used the 'reopen' command",[{key:"user",value:interaction.user.username}])
+        APIEvents.onCommand("reopen",true,interaction.user,interaction.channel,interaction.guild,new Date())
+    })
+}
@@ -0,0 +1,103 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded stats.js")
+
+    if (!DISABLE.commands.text.stats) client.on("messageCreate",async (msg) => {
+        if (!msg.content.startsWith(config.prefix+"stats global") && !msg.content.startsWith(config.prefix+"stats ticket") && !msg.content.startsWith(config.prefix+"stats user")) return
+        if (!msg.guild) return
+
+        /**@type {"global"|"ticket"|"user"} */
+        const mode = msg.content.split(config.prefix+"stats ")[1]
+
+        if (mode == "global"){
+            //send global stats
+            msg.channel.send({embeds:[await bot.statsManager.createGlobalStatsEmbed()]})
+
+        }else if (mode == "user"){
+            //send user stats
+            const mention = msg.mentions.users.first()
+            if (mention){
+                //get user from mention
+                if (!bot.statsManager.existStats("user","TICKETS_CREATED",mention.id)){
+                    msg.channel.send({embeds:[bot.errorLog.serverError(l.stats.errorUserNotFound)]})
+                    return
+                }
+                msg.channel.send({embeds:[await bot.statsManager.createUserStatsEmbed(msg.guild,mention,msg.channel.id)]})
+            }else{
+                //use author as user
+                if (!bot.statsManager.existStats("user","TICKETS_CREATED",msg.author.id)){
+                    msg.channel.send({embeds:[bot.errorLog.serverError(l.stats.errorUserNotFound)]})
+                    return
+                }
+                msg.channel.send({embeds:[await bot.statsManager.createUserStatsEmbed(msg.guild,msg.author,msg.channel.id)]})
+            }
+
+        }else if (mode == "ticket"){
+            //send ticket stats
+            if (!bot.statsManager.existStats("ticket","STATUS",msg.channel.id)){
+                msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+                return
+            }
+            msg.channel.send({embeds:[await bot.statsManager.createTicketStatsEmbed(msg.guild,msg.channel.id)]})
+        }  
+        
+        log("command","someone used the 'stats' command",[{key:"user",value:msg.author.username},{key:"mode",value:mode}])
+        APIEvents.onCommand("stats",true,msg.author,msg.channel,msg.guild,new Date())
+    })
+
+    if (!DISABLE.commands.slash.stats) client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "stats") return
+        if (!interaction.guild) return
+
+        /**@type {"global"|"ticket"|"user"} */
+        const mode = interaction.options.getSubcommand(true)
+
+        await interaction.deferReply()
+            
+        if (mode == "global"){
+            //send global stats
+            interaction.editReply({embeds:[await bot.statsManager.createGlobalStatsEmbed()]})
+
+        }else if (mode == "user"){
+            //send user stats
+            const mention = interaction.options.getUser("user",false)
+            if (mention){
+                //get user from mention
+                if (!bot.statsManager.existStats("user","TICKETS_CREATED",mention.id)){
+                    interaction.editReply({embeds:[bot.errorLog.serverError(l.stats.errorUserNotFound)]})
+                    return
+                }
+                interaction.editReply({embeds:[await bot.statsManager.createUserStatsEmbed(interaction.guild,mention,interaction.channel.id)]})
+            }else{
+                //use author as user
+                if (!bot.statsManager.existStats("user","TICKETS_CREATED",interaction.user.id)){
+                    interaction.editReply({embeds:[bot.errorLog.serverError(l.stats.errorUserNotFound)]})
+                    return
+                }
+                interaction.editReply({embeds:[await bot.statsManager.createUserStatsEmbed(interaction.guild,interaction.user,interaction.channel.id)]})
+            }
+
+        }else if (mode == "ticket"){
+            //send ticket stats
+            if (!bot.statsManager.existStats("ticket","STATUS",interaction.channel.id)){
+                interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+                return
+            }
+            interaction.editReply({embeds:[await bot.statsManager.createTicketStatsEmbed(interaction.guild,interaction.channel.id)]})
+        }
+
+        log("command","someone used the 'stats' command",[{key:"user",value:interaction.user.username},{key:"mode",value:mode}])
+        APIEvents.onCommand("stats",true,interaction.user,interaction.channel,interaction.guild,new Date())
+    })
+}
@@ -1,53 +1,70 @@
 const discord = require('discord.js')
 const bot = require('../index')
 const client = bot.client
-const config = require("../config.json")
-
-var name = require('./ticketExtra').name
-var stringDecoder = require('./ticketSystem').stringDecoder
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")

+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable

 module.exports = () => {
-    client.on("messageCreate", msg => {
-        if (msg.content == "!ticket msg"){
-            if (msg.member.roles.cache.has(config.botperms_role) == false && msg.author.id != "779742674932072469"){
-                msg.channel.send({content:"Je hebt geen permissions voor deze command!"})
+    bot.errorLog.log("debug","COMMANDS: loaded ticket.js")
+
+    /**@type {String[]} */
+    var msgIds = []
+    config.messages.forEach((msg) => {
+        msgIds.push(msg.id)
+    })
+
+
+    if (!DISABLE.commands.text.msg) client.on("messageCreate", msg => {
+        if (msg.content.startsWith(config.prefix+"msg"||config.prefix+"message")){
+            
+            if (!msg.guild) return
+            if (!permsChecker.global(msg.author.id,msg.guild.id)){
+                permsChecker.sendUserNoPerms(msg.author)
                return
            }

-            var ticketButton = new discord.MessageActionRow()
-                .addComponents(
-                    new discord.MessageButton()
-                        .setCustomId("newTicketVraag")
-                        .setDisabled(false)
-                        .setStyle("SECONDARY")
-                        .setEmoji("❓")
-                )
-                .addComponents(
-                    new discord.MessageButton()
-                        .setCustomId("newTicketSolli")
-                        .setDisabled(false)
-                        .setStyle("SECONDARY")
-                        .setEmoji("📝")
-                )
-                .addComponents(
-                    new discord.MessageButton()
-                        .setCustomId("newTicketPartner")
-                        .setDisabled(false)
-                        .setStyle("SECONDARY")
-                        .setEmoji("💼")
-                )
+            const id = msg.content.split(config.prefix+"msg")[1].substring(1) ? msg.content.split(config.prefix+"msg")[1].substring(1) : false

-            var ticketEmbed = new discord.MessageEmbed()
-                .setColor(config.main_color)
-                .setDescription("**Maak een ticket:**\nKlik op een van de onderstaande knoppen om een ticket aan te maken.\n\n__kies een categorie:__\n\n❓: **Vragen**\nOverige vragen.\n\n📝: **Sollicitatie**\nDoe een sollicitatie.\n\n💼: **Partner**\nWord partner met ons.\n\n**opgepast: **_u kan maar één ticket tegelijkertijd aanmaken!_")
-                .setFooter("bot "+stringDecoder+name+" - https://www.dj-dj.be")
-            
-            
-        
-            msg.channel.send({embeds:[ticketEmbed],components:[ticketButton]})
+            if (!id) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(msgIds,l.errors.missingArgsDescription+" `<id>`:\n`"+config.prefix+"msg <id>`")]})
+            if (!msgIds.includes(id)) return msg.channel.send({embeds:[bot.errorLog.invalidIdChooseFromList(msgIds,l.errors.missingArgsDescription+" `<id>`:\n`"+config.prefix+"msg <id>`")]})
+
+
+            const {embed,componentRows} = require("../core/utils/getEmbed").createEmbed(id)
            
+            msg.channel.send({embeds:[embed],components:componentRows})
            
+            log("command","someone used the 'message' command",[{key:"user",value:msg.author.username},{key:"id",value:id}])
+            APIEvents.onCommand("message",permsChecker.global(msg.author.id,msg.guild.id),msg.author,msg.channel,msg.guild,new Date())
        }
    })
+
+    if (!DISABLE.commands.slash.msg) client.on("interactionCreate", (interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "message") return
+
+            if (!interaction.guild) return
+            if (!permsChecker.global(interaction.user.id,interaction.guild.id)){
+                permsChecker.sendUserNoPerms(interaction.user)
+                return
+            }
+
+            const id = interaction.options.getString("id")
+
+            if (!msgIds.includes(id)) return interaction.reply({embeds:[bot.errorLog.invalidIdChooseFromList(msgIds)]})
+
+            const {embed,componentRows} = require("../core/utils/getEmbed").createEmbed(id)
+            
+            interaction.reply({content:l.commands.ticketWarning})
+            interaction.channel.send({embeds:[embed],components:componentRows})
+            
+            log("command","someone used the 'message' command",[{key:"user",value:interaction.user.username},{key:"id",value:id}])
+
+            APIEvents.onCommand("message",permsChecker.global(interaction.user.id,interaction.guild.id),interaction.user,interaction.channel,interaction.guild,new Date())
+        
+    })
 }
@@ -1,156 +0,0 @@
-const discord = require('discord.js')
-const bot = require('../index')
-const client = bot.client
-const config = require("../config.json")
-var name = "DJdj Development"
-exports.name = name
-var stringDecoder = require('./ticketSystem').stringDecoder
-
-
-
-module.exports = () => {
-    client.on("messageCreate",msg => {
-        var args = msg.content.split(" ")
-        if (args[0] == "!solli"){
-            var SolliMsg = new discord.MessageEmbed()
-                .setColor(config.main_color)
-                .setDescription("**Hier is de informatie die wij nodig hebben voor een sollicitatie**\n\n**naam:** Je echte naam.\n**leeftijd:** Je leeftijd.\n**discord naam:** Je discord naam + tag (bv:Wumpus#0001).\n**minecraft naam:** Je minecraft naam.\n**waarom wil je staff worden:** De reden waarom je staff wilt worden.\n**+ punten:** Je plus punten.\n**- punten:** Je min punten.\n**Jou of iemand anders:** Waarom zouden we jou aan moeten nemen en niet een andere sollicitant?\n**ervaring:** Wat is je ervaring met MT servers?\n**andere server:** Ben je op dit moment staff op een andere server?\n**online:** Hoeveel uur per dag/week kan je online zijn?\n**functie:** Voor welke functie solliciteert u?")
-                .setTitle("Sollicitatie")
-
-            msg.channel.send({embeds:[SolliMsg]})
-        }
-    })
-
-    client.on("messageCreate",msg => {
-        var args = msg.content.split(" ")
-        if (args[0] == "!ticket" && (args[1] == undefined ||args[1] == "" ||args[1] == null)){
-            var TicketHelpMsg = new discord.MessageEmbed()
-                .setColor(config.main_color)
-                .setDescription("**Ga naar <#"+config.ticket_msg.ticket_channel+"> om een ticket te maken!**\n\n`!ticket msg` ➜ _Maak een ticket reageer bericht (staff only)._\n`!ticket rename` ➜ _Rename een ticket (geen spaties)._\n`!ticket close` ➜ _Close een ticket._\n`!ticket add <user>` ➜ _Voeg een speler toe aan het ticket._\n`!ticket remove <user>` ➜ _Verwijder een speler van het ticket._\n`!partner` ➜ _De informatie voor partners._\n`!solli` ➜ _De informatie voor solliciteren._")
-                .setTitle("Ticket commands")
-                .setFooter(stringDecoder+name)
-
-            msg.channel.send({embeds:[TicketHelpMsg]})
-        }
-    })
-
-    client.on("messageCreate",msg => {
-        var args = msg.content.split(" ")
-        if (args[0] == "!partner"){
-            var PartnerMsg = new discord.MessageEmbed()
-                .setColor(config.main_color)
-                .setDescription("**Hier zijn de doelen die je moet hebben voor een partnership**\n\n**server:** De naam van je server.\n**beschrijving:** Waar gaat je server over?\n**members:** Het aantal members in je server.\n**invite:** Een oneindige invite.\n\n_als wij dit goedkeuren, kan je je 'invite bericht' plaatsen._")
-                .setTitle("Partnership")
-
-            msg.channel.send({embeds:[PartnerMsg]})
-        }
-    })
-
-    client.on("messageCreate",msg => {
-        var args = msg.content.split(" ")
-        if (args[0] == "!ticket" && args[1] == "close"){
-            
-            msg.channel.messages.fetchPinned().then(msglist => {
-                var firstmsg = msglist.last()
-
-                if (firstmsg == undefined){
-                    msg.channel.send({content:"Ik heb de sluit knop niet gevonden!"})
-                }
-                if (firstmsg.author.id != client.user.id){
-                    msg.channel.send({content:"Je bent niet in een ticket!"})
-                    return
-                }
-                var CloseMsg = new discord.MessageEmbed()
-                .setColor(config.main_color)
-                .setDescription("klik [hier]("+firstmsg.url+") om het ticket te sluiten.")
-                .setTitle("Sluit dit ticket:")
-
-            msg.channel.send({embeds:[CloseMsg]})
-            })
-            
-            
-        }
-    })
-
-    client.on("messageCreate",msg => {
-        var args = msg.content.split(" ")
-        if (args[0] == "!ticket" && args[1] == "rename"){
-
-            if (msg.member.roles.cache.has(config.botperms_role) == false && msg.author.id != "779742674932072469"){
-                msg.channel.send({content:"Je hebt geen permissions voor deze command!"})
-                return
-            }
-
-            var name = args[2]
-            msg.channel.messages.fetchPinned().then(msglist => {
-                if (msglist.last().author.id == client.user.id){
-                    msg.channel.send({content:"De naam is veranderd!"}).then(rmsg => {
-                        rmsg.channel.setName(name)
-                    })
-                }else{
-                    msg.channel.send({content:"Je bent niet in een ticket!"})
-                }
-            })
-        }
-    })
-
-    client.on("messageCreate",msg => {
-        var args = msg.content.split(" ")
-        if (args[0] == "!ticket" && args[1] == "add"){
-
-            if (msg.member.roles.cache.has(config.botperms_role) == false && msg.author.id != "779742674932072469"){
-                msg.channel.send({content:"Je hebt geen permissions voor deze command!"})
-                return
-            }
-
-            msg.channel.messages.fetch().then(msglist => {
-                if (msglist.last().author.id != client.user.id){
-                    msg.channel.send({content:"Je bent niet in een ticket!"})
-                    return
-                }
-
-                if (args[2] == null || args[2] == undefined || args[2] == "" || args[2] == false){
-                    msg.channel.send({content:"Niet genoeg parameters!"})
-                    return
-                }
-                var user = msg.mentions.users.first()
-                if (!user){
-                    return
-                }
-                
-                msg.channel.permissionOverwrites.create(user.id, { VIEW_CHANNEL:true, ADD_REACTIONS:true,ATTACH_FILES:true, EMBED_LINKS:true, SEND_MESSAGES:true})
-
-            })
-        }
-    })
-
-    client.on("messageCreate",msg => {
-        var args = msg.content.split(" ")
-        if (args[0] == "!ticket" && args[1] == "remove"){
-
-            if (msg.member.roles.cache.has(config.botperms_role) == false && msg.author.id != "779742674932072469"){
-                msg.channel.send({content:"Je hebt geen permissions voor deze command!"})
-                return
-            }
-
-            msg.channel.messages.fetchPinned().then(msglist => {
-                if (msglist.last().author.id != client.user.id){
-                    msg.channel.send({content:"Je bent niet in een ticket!"})
-                    return
-                }
-
-                if (args[2] == null || args[2] == undefined || args[2] == "" || args[2] == false){
-                    msg.channel.send({content:"Niet genoeg parameters!"})
-                    return
-                }
-                var user = msg.mentions.users.first()
-                if (!user){
-                    return
-                }
-                
-                msg.channel.permissionOverwrites.delete(user.id)
-
-            })
-        }
-    })
-}
@@ -1,248 +0,0 @@
-const discord = require('discord.js')
-const bot = require('../index')
-const client = bot.client
-const config = require("../config.json")
-
-const ticketStorage = bot.TicketStorage
-const userTicketStorage = bot.userTicketStorage
-const transcriptStorage = bot.transcriptStorage
-
-var stringDecoder = "Created By "
-exports.stringDecoder = stringDecoder
-
-module.exports = () => {
-
-    var closeButton = new discord.MessageActionRow()
-        .addComponents(
-            new discord.MessageButton()
-            .setCustomId("closeTicket")
-            .setDisabled(false)
-            .setStyle("SECONDARY")
-            .setLabel("Sluit Ticket")
-            .setEmoji("❌")
-        )
-
-    client.on("interactionCreate",interaction => {
-
-        if (interaction.isButton() == false){
-            return
-        }
-        
-        if (interaction.customId == "newTicketVraag"||interaction.customId == "newTicketSolli"||interaction.customId == "newTicketPartner"){
-            
-            interaction.deferUpdate()
-
-            if (ticketStorage.getItem(interaction.member.id) == null ||ticketStorage.getItem(interaction.member.id) == "false"){
-
-                try{
-                    interaction.member.send("**Je ticket is aangemaakt!**")
-                }
-                catch{console.log("cant send DM to member")}
-                
-
-                
-                ticketStorage.setItem(interaction.member.id,"true")
-
-                var ticketNumber = interaction.member.user.username
-
-                if (interaction.customId == "newTicketVraag"){
-                    var ticketName = "vraag-"+ticketNumber
-                }else if (interaction.customId == "newTicketSolli"){
-                    var ticketName = "solli-"+ticketNumber
-                }else if (interaction.customId == "newTicketPartner"){
-                   var ticketName = "partner-"+ticketNumber
-                }
-
-                var Category = config.ticket_system.ticket_category
-
-                    interaction.guild.channels.create(ticketName,{
-                        type:"GUILD_TEXT",
-                        parent:Category,
-                        permissionOverwrites:[
-                            {
-                                id:interaction.member.id,
-                                type:"member",
-                                allow:["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"]
-                            },
-                            {
-                                id:config.botperms_role,
-                                type:"role",
-                                allow:["ADD_REACTIONS","ATTACH_FILES","EMBED_LINKS","SEND_MESSAGES","VIEW_CHANNEL"]
-                            },
-                            {
-                                id:config.ticket_system.member_role,
-                                type:"role",
-                                deny:["VIEW_CHANNEL"]
-                            }
-                        ]
-                    }).then(tChannel => {
-                        userTicketStorage.setItem(tChannel.id,interaction.member.id)
-                        
-                    
-                        var ticketEmbed = new discord.MessageEmbed()
-                            .setColor(config.main_color)
-
-                            if (interaction.customId == "newTicketVraag"){
-                                ticketEmbed.setDescription("**Ticket gemaakt:**\nJe hebt gekozen voor **overige vragen**, zeg alvast maar je vraag, onze staffleden komen u zo helpen.\n\n_Klik op knop hieronder om dit ticket te sluiten_")
-                            }else if (interaction.customId == "newTicketSolli"){
-                                ticketEmbed.setDescription("**Ticket gemaakt:**\nJe hebt gekozen voor **sollicitatie**, neem maar tijd om u sollicitatie brief voor te bereiden. Met de `!solli` command kan je zien wat je allemaal moet zeggen.\n\n_Klik op knop hieronder om dit ticket te sluiten_")
-                            }else if (interaction.customId == "newTicketPartner"){
-                                ticketEmbed.setDescription("**Ticket gemaakt:**\nJe hebt gekozen voor **partner**, neem maar tijd om u partner brief voor te bereiden. Met de `!partner` command kan je zien wat de vereisen zijn.\n\n_Klik op knop hieronder om dit ticket te sluiten_")
-                            }
-                    
-                        tChannel.send({content:"<@"+interaction.member.id+"> <@&"+config.botperms_role+">",embeds:[ticketEmbed],components:[closeButton]}).then(firstmsg => {
-                            firstmsg.pin()
-                        })
-                    })
-
-
-
-            }else{
-                try {
-                    interaction.member.send("**Je hebt al een ticket open!**")
-                }
-                catch{console.log("cant send DM to member")}
-                
-                
-            }
-        }
-
-        
-
-    })
-
-    var closeBar = new discord.MessageActionRow()
-    .addComponents(
-        new discord.MessageButton()
-            .setCustomId("closeTicketTrue")
-            .setDisabled(false)
-            .setStyle("SECONDARY")
-            .setEmoji("✅")
-    )
-    .addComponents(
-        new discord.MessageButton()
-            .setCustomId("closeTicketFalse")
-            .setDisabled(false)
-            .setStyle("SECONDARY")
-            .setEmoji("❌")
-    )
-
-
-
-    client.on("interactionCreate",interaction => {
-        if (interaction.isButton() == false){
-            return
-        }
-        if (interaction.customId == "closeTicket"){
-            interaction.deferUpdate()
-            interaction.message.edit({components:[closeBar]})
-        }
-    })
-
-    client.on("interactionCreate",interaction => {
-        if (interaction.isButton() == false){
-            return
-        }
-        if (interaction.customId == "closeTicketFalse"){
-            interaction.deferUpdate()
-
-            interaction.message.edit({components:[closeButton]})
-        }
-    })
-
-    
-
-    client.on("interactionCreate",interaction => {
-        if (interaction.isButton() == false){
-            return
-        }
-        if (interaction.customId == "closeTicketTrue"){
-            interaction.deferUpdate()
-            interaction.channel.messages.fetch().then(messages => {
-                var transcriptArray = []
-                messages.forEach(msg => {
-                    if (msg.author.id != client.user.id){
-                        transcriptArray.push("["+msg.author.username+"]: "+msg.content)
-                    }
-                })
-                var getuserID = userTicketStorage.getItem(interaction.channel.id)
-                var getusernameStep1 = client.users.cache.find(u => u.id === getuserID)
-                if (getusernameStep1 == null || getusernameStep1 == undefined || getusernameStep1 == false || getusernameStep1 == ""){
-                    var getuserNAME = ":user niet in database:"
-                }else {
-                    var getuserNAME = getusernameStep1.username
-                }
-                
-
-                var transcript = transcriptArray.reverse().join("\n")
-                transcriptStorage.setItem(interaction.channel.id,transcript)
-
-                var splittedTranscript = [transcript.slice(0,2000)]
-                if (transcript.length > 4000){
-                    splittedTranscript.push(transcript.slice(2000,4000))
-                    splittedTranscript.push(transcript.slice(4000))
-                }else if (transcript.length > 2000){
-                    splittedTranscript.push(transcript.slice(2000))
-                }
-                var transcriptEmbed = new discord.MessageEmbed()
-                    .setColor(config.main_color)
-                    .setAuthor(interaction.channel.name + " - ticket gemaakt door "+getuserNAME)
-                    .setTitle("Er is een nieuw transcript!")
-                    .setDescription(splittedTranscript[0])
-                    .setFooter("ticket gesloten door "+interaction.member.user.username)
-
-            if (transcript.length > 4000){
-                var transcriptEmbed2 = new discord.MessageEmbed()
-                    .setColor(config.main_color)
-                    .setAuthor(interaction.channel.name + " - ticket gemaakt door "+getuserNAME)
-                    .setTitle("Deel 2 van het transcript")
-                    .setDescription(splittedTranscript[1])
-                    .setFooter("ticket gesloten door "+interaction.member.user.username)
-                var transcriptEmbed3 = new discord.MessageEmbed()
-                    .setColor(config.main_color)
-                    .setAuthor(interaction.channel.name + " - ticket gemaakt door "+getuserNAME)
-                    .setTitle("Deel 3 van het transcript")
-                    .setDescription(splittedTranscript[1])
-                    .setFooter("ticket gesloten door "+interaction.member.user.username)
-        
-                client.channels.cache.find(ch => ch.id == config.ticket_system.transcript_channel).send({embeds:[transcriptEmbed,transcriptEmbed2,transcriptEmbed3]})
-
-            }else if (transcript.length > 2000){
-                var transcriptEmbed2 = new discord.MessageEmbed()
-                    .setColor(config.main_color)
-                    .setAuthor(interaction.channel.name + " - ticket gemaakt door "+getuserNAME)
-                    .setTitle("Deel 2 van het transcript")
-                    .setDescription(splittedTranscript[1])
-                    .setFooter("ticket gesloten door "+interaction.member.user.username)
-
-                client.channels.cache.find(ch => ch.id == config.ticket_system.transcript_channel).send({embeds:[transcriptEmbed,transcriptEmbed2]})
-            }else{
-                client.channels.cache.find(ch => ch.id == config.ticket_system.transcript_channel).send({embeds:[transcriptEmbed]})
-            }
-
-                
-
-                interaction.channel.delete()
-
-                
-                ticketStorage.setItem(getuserID,"false")
-
-                try {
-                    interaction.member.send("**Je ticket is gesloten door "+interaction.member.user.username+"!**")
-                }
-                catch{console.log("cant send DM to member")}
-            })
-        
-            
-
-            
-        }
-    })
-
-
-
-    process.on('unhandledRejection',error => {
-        console.log("ERROR: "+error)
-    })
-    
-}
@@ -0,0 +1,125 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permsChecker = require("../core/utils/permisssionChecker")
+const embed = discord.EmbedBuilder
+const storage = bot.storage
+
+const APIEvents = require("../core/api/modules/events")
+const DISABLE = require("../core/api/api.json").disable
+
+module.exports = () => {
+    bot.errorLog.log("debug","COMMANDS: loaded unclaim.js")
+    
+    if (!DISABLE.commands.text.unclaim) client.on("messageCreate",msg => {
+        if (!msg.content.startsWith(config.prefix+"unclaim")) return
+
+        if (!msg.guild) return
+
+        const hiddendata = bot.hiddenData.readHiddenData(msg.channel.id)
+        if (hiddendata.length < 1) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(msg.author.id,msg.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(msg.author)
+            return
+        }
+
+        const unclaimuser = storage.get("claimData",msg.channel.id)
+        if (!unclaimuser || unclaimuser == "false") return msg.channel.send({embeds:[bot.errorLog.serverError("This ticket isn't claimed yet!")]})
+
+        hiddendata.push({key:"claimedby",value:"false"})
+        bot.hiddenData.writeHiddenData(msg.channel.id,hiddendata)
+        storage.set("claimData",msg.channel.id,"false")
+
+        msg.channel.messages.fetchPinned().then(msglist => {
+            /**@type {discord.Message} */
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return msg.channel.send({embeds:[bot.errorLog.notInATicket]})
+            
+            const newEmbed = new embed(firstmsg.embeds[0].data)
+
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            if (ticketData && ticketData.autoclose.enable){
+                const footerText = l.commands.autocloseTitle.replace("{0}",ticketData.autoclose.inactiveHours+"h")
+                newEmbed.setFooter({text:footerText})
+            }else{
+                newEmbed.setFooter(null)
+            }
+
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabled],embeds:[newEmbed]})
+            }else{
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal],embeds:[newEmbed]})
+            }
+
+            msg.channel.send({embeds:[bot.embeds.commands.unclaimEmbed(msg.author)]})
+
+            log("command","someone used the 'unclaim' command",[{key:"user",value:msg.author.username}])
+            log("system","user unclaimed from ticket",[{key:"user",value:msg.author.username},{key:"ticket",value:msg.channel.name},{key:"unclaimed_user",value:unclaimuser}])
+
+            
+            APIEvents.onTicketUnclaim(msg.author,msg.channel,msg.guild,new Date(),{status:"open",name:msg.channel.name,ticketOptions:ticketData})
+            APIEvents.onCommand("unclaim",permsChecker.ticket(msg.author.id,msg.guild.id,ticketId),msg.author,msg.channel,msg.guild,new Date())
+        }) 
+    })
+
+    if (!DISABLE.commands.slash.unclaim) client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isChatInputCommand()) return
+        if (interaction.commandName != "unclaim") return
+
+        if (!interaction.guild) return
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            interaction.reply({content:":x: "+l.errors.noPermsTitle,flags:["Ephemeral"]})
+            return
+        }
+
+        await interaction.deferReply()
+
+        const unclaimuser = storage.get("claimData",interaction.channel.id)
+        if (!unclaimuser || unclaimuser == "false") return interaction.editReply({embeds:[bot.errorLog.serverError("This ticket isn't claimed yet!")]})
+
+        hiddendata.push({key:"claimedby",value:"false"})
+        bot.hiddenData.writeHiddenData(interaction.channel.id,hiddendata)
+        storage.set("claimData",interaction.channel.id,"false")
+
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            /**@type {discord.Message} */
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+
+            const newEmbed = new embed(firstmsg.embeds[0].data)
+
+            const ticketData = require("../core/utils/configParser").getTicketById(ticketId,true)
+            if (ticketData && ticketData.autoclose.enable){
+                const footerText = l.commands.autocloseTitle.replace("{0}",ticketData.autoclose.inactiveHours+"h")
+                newEmbed.setFooter({text:footerText})
+            }else{
+                newEmbed.setFooter(null)
+            }
+
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabled],embeds:[newEmbed]})
+            }else{
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal],embeds:[newEmbed]})
+            }
+
+            interaction.editReply({embeds:[bot.embeds.commands.unclaimEmbed(interaction.user)]})
+
+            log("command","someone used the 'unclaim' command",[{key:"user",value:interaction.user.username}])
+            log("system","user unclaimed from ticket",[{key:"user",value:interaction.user.username},{key:"ticket",value:interaction.channel.name},{key:"unclaimed_user",value:unclaimuser}])
+
+            APIEvents.onTicketUnclaim(interaction.user,interaction.channel,interaction.guild,new Date(),{status:"open",name:interaction.channel.name,ticketOptions:ticketData})
+            APIEvents.onCommand("unclaim",permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId),interaction.user,interaction.channel,interaction.guild,new Date())
+        })
+    })
+}
@@ -1,17 +1,148 @@
 {
-    "server_name":"Ticket Bot Land",
-    "server_logo":"https://www.example.com/another-example/yourlogo.png",
-    "bot_name":"Wumpus",
-    "main_color":"#fffff",
-    "auth_token":"the bot's auth token",
-    "botperms_role":"the id from a role that can do anything with the bot",
-
-    "ticket_msg":{
-        "ticket_channel":"id of the channel with the !ticket msg"
+    "_DOCUMENTATION":"https://otdocs.dj-dj.be",
+    "_SUPPORT":"https://discord.dj-dj.be",
+    
+    "color":"#ffffff",
+    "serverId":"server id (for slash cmds)",
+    "token":{
+        "value":"insert your bot token here",
+        "fromENV":false
    },
-    "ticket_system":{
-        "ticket_category":"the id of a category for the tickets",
-        "member_role":"this role doesn't have access to tickets (WARNING: @everyone does have access to tickets, so make sure all members have a member role!)",
-        "transcript_channel":"the channel for transcripts (REQUIRED,or else the bot will crash)"
-    }
+    "adminRoles":["discord role id"],
+    "prefix":"!ticket ",
+    "languageFile":"english",
+
+    "status":{
+        "enabled":true,
+        "type":"PLAYING",
+        "text":"!ticket help"
+    },
+
+    "system":{
+        "maxAmountOfTickets":3,
+        "dmMessages":false,
+
+        "memberRole":"member role (leave empty if you have no member role)",
+        "closeMode":"adminonly OR normal (select one!)",
+
+        "transcripts":"!!!! ALL SETTINGS FOR TRANSCRIPTS ARE LOCATED IN: transcriptconfig.json !!!!",
+
+        "showSlashcmdsInHelp":false,
+        "answerInEphemeralOnOpen":true
+    },
+
+    "options":[
+        {
+            "id":"example-ticket",
+            "name":"Question",
+            "description":"Create this ticket if you have a question.",
+            "icon":"🎫",
+            "label":"question",
+            "type":"ticket",
+
+            "color":"gray",
+            "adminroles":["role id"],
+            "readonlyAdminroles":["role id"],
+            "channelprefix":"question-",
+            "category":"category id (or leave empty)",
+            "message":"You created a ticket!",
+            "enableDmOnOpen":true,
+            "ticketmessage":"The staff will help you soon!\n\n*Click on the button below to close the ticket!*",
+
+            "thumbnail":{
+                "enable":false,
+                "url":"https://www.example.com/catmemes/cat.png"
+            },
+            "image":{
+                "enable":false,
+                "url":"https://www.example.com/catmemes/cat.png"
+            },
+
+            "closedCategory":{
+                "enable":false,
+                "id":"category id"
+            },
+
+            "autoclose":{
+                "enable":false,
+                "inactiveHours":24
+            },
+
+            "ping":{
+                "@here":true,
+                "@everyone":false,
+                "custom":{
+                    "enable":false,
+                    "roleId":"012345678910"
+                }
+            }
+        },
+        {
+            "id":"example-website",
+            "name":"Website",
+            "description":"Go to our website.",
+            "icon":"✅",
+            "label":"click here",
+            "type":"website",
+
+            "url":"https://www.dj-dj.be"
+        },
+        {
+            "id":"example-role",
+            "name":"Update Ping",
+            "description":"Click here to get pinged for updates!",
+            "icon":"📢",
+            "label":"Update Ping",
+            "type":"role",
+
+            "color":"red",
+            "roles":["discord role id"],
+            "mode":"add&remove|remove|add",
+            "enableDmOnOpen":true
+        }
+    ],
+
+    "messages":[
+        {
+            "id":"example-embed",
+            "name":"Choose Your Ticket",
+            "description":"You can click one of the buttons below!",
+            "dropdown":false,
+
+            "enableFooter":false,
+            "footer":"Open Ticket v3.5.9 - I'm a footer!",
+
+            "enableFooterImage":false,
+            "footerImage":"https://www.example.com/catmemes/cat.png",
+
+            "enableThumbnail":false,
+            "thumbnail":"https://www.example.com/catmemes/cat.png",
+
+            "enableImage":false,
+            "image":"https://www.example.com/catmemes/cat.png",
+
+            "enableCustomColor":false,
+            "color":"#ffffff",
+
+            "options":["example-ticket","example-website","example-role"],
+            
+            "other":{
+                "enableTicketExplaination":true,
+                "enableMaxTicketsWarning":true,
+                
+                "customDropdownPlaceholder":{
+                    "enable":false,
+                    "text":"Choose a ticket"
+                },
+                "customCategoryText":{
+                    "enable":false,
+                    "text":"choose a category:"
+                },
+                "embedTitleURL":{
+                    "enable":false,
+                    "url":"https://www.dj-dj.be/projects/open-ticket"
+                }
+            }
+        }
+    ]
 }
@@ -0,0 +1,18 @@
+//base
+const bot = require("../../index")
+
+exports.client = bot.client
+exports.config = bot.config
+exports.utils = {
+    log:bot.errorLog.log,
+    storage:bot.storage
+}
+
+//events
+const events = require("./modules/events").events
+exports.events = events
+
+//actions
+const actions = require("./modules/actions").actions
+//comming soon
+//exports.actions = actions
@@ -0,0 +1,61 @@
+{
+    "version":"1.0.0",
+    "enableAPIdebug":false,
+    "enableAPIconsolelogs":false,
+
+    "info":"If you turn these switches to true, then the feature will be turned OFF!",
+    "info2":"You can use this to disable some features you don't want!",
+    "disable":{
+        "messages":{
+            "DISCLAIMER":"the messages part doesn't work yet!",
+            "ticketCreated":false,
+            "ticketClosed":false,
+            "ticketDeleted":false,
+            "ticketReopened":false
+        },
+        "transcripts":{
+            "server":false,
+            "dm":false
+        },
+        "commands":{
+            "text":{
+                "help":false,
+                "msg":false,
+                "close":false,
+                "delete":false,
+                "reopen":false,
+                "new":false,
+                "add":false,
+                "remove":false,
+                "rename":false,
+                "claim":false,
+                "unclaim":false,
+                "change":false,
+                "stats":false
+            },
+            "slash":{
+                "help":false,
+                "msg":false,
+                "close":false,
+                "delete":false,
+                "reopen":false,
+                "new":false,
+                "add":false,
+                "remove":false,
+                "rename":false,
+                "claim":false,
+                "unclaim":false,
+                "change":false,
+                "stats":false
+            }
+        },
+        "checkerjs":{
+            "token":false,
+            "all":false
+        },
+        "debug":{
+            "all":false,
+            "debuglogs":false
+        }
+    }
+}
@@ -0,0 +1,7 @@
+//ACTIONS:
+
+
+//EXPORT ACTIONS:
+exports.actions = {
+    
+}
@@ -0,0 +1,454 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+
+const configParser = require("../../utils/configParser")
+
+
+//EVENT API:
+const ticketOpenListeners = []
+const ticketCloseListeners = []
+const ticketDeleteListeners = []
+const ticketReopenListeners = []
+
+const ticketAddListeners = []
+const ticketRemoveListeners = []
+
+const ticketClaimListeners = []
+const ticketUnclaimListeners = []
+const ticketChangeListeners = []
+
+
+const transcriptCreationListeners = []
+const commandListeners = []
+const reactionRoleListeners = []
+const errorListeners = []
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:Object|false}} ticketdata 
+ */
+exports.onTicketOpen = (user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","new ticket created",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketOpenListeners.forEach((func) => {
+        try {
+            func(user,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ * @param {String} reason
+ */
+exports.onTicketClose = (user,channel,guild,date,ticketdata,reason) => {
+    //system
+    bot.errorLog.log("api","ticket closed",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)},{key:"reason",value:reason}])
+
+    ticketCloseListeners.forEach((func) => {
+        try {
+            func(user,channel,guild,date,ticketdata,reason)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+exports.onTicketDelete = (user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","ticket deleted",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketDeleteListeners.forEach((func) => {
+        try {
+            func(user,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+exports.onTicketReopen = (user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","ticket reopened",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketReopenListeners.forEach((func) => {
+        try {
+            func(user,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.User} editeduser
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+exports.onTicketAdd = (user,editeduser,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","user added to ticket",[{key:"userid",value:user.id},{key:"editeduser",value:editeduser.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketAddListeners.forEach((func) => {
+        try {
+            func(user,editeduser,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.User} editeduser
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+exports.onTicketRemove = (user,editeduser,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","user removed from ticket",[{key:"userid",value:user.id},{key:"editeduser",value:editeduser.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketRemoveListeners.forEach((func) => {
+        try {
+            func(user,editeduser,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+exports.onTicketClaim = (user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","user claimed a ticket",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketClaimListeners.forEach((func) => {
+        try {
+            func(user,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+exports.onTicketUnclaim = (user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","user unclaimed a ticket",[{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketUnclaimListeners.forEach((func) => {
+        try {
+            func(user,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * @param {String} newtype
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+exports.onTicketChange = (newtype,user,channel,guild,date,ticketdata) => {
+    //system
+    bot.errorLog.log("api","user changed ticket type",[{key:"newtype",value:newtype},{key:"userid",value:user.id},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id},{key:"ticketdata",value:JSON.stringify(ticketdata)}])
+
+    ticketChangeListeners.forEach((func) => {
+        try {
+            func(newtype,user,channel,guild,date,ticketdata)
+        }catch{}
+    })
+
+}
+
+/**
+ * 
+ * @param {discord.Message[]} messages 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ */
+exports.onTranscriptCreation = (messages,channel,guild,date) => {
+    //system
+    bot.errorLog.log("api","transcript created",[{key:"messages",value:JSON.stringify(messages)},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id}])
+
+    transcriptCreationListeners.forEach((func) => {
+        try {
+            func(messages,channel,guild,date)
+        }catch{}
+    })
+
+}
+
+/**@typedef {"help"|"message"|"close"|"delete"|"reopen"|"rename"|"add"|"remove"|"claim"|"unclaim"|"change"|"stats"} OTCommandType */
+
+/**
+ * 
+ * @param {OTCommandType} type 
+ * @param {Boolean} hasPerms 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild 
+ * @param {Date} date 
+ */
+exports.onCommand = (type,hasPerms,user,channel,guild,date) => {
+
+    const newguild = guild ? guild : false
+    //system
+    bot.errorLog.log("api","someone used a command",[{key:"type",value:type},{key:"hasPerms",value:hasPerms},{key:"userid",value:user},{key:"channelid",value:channel.id},{key:"guildid",value:newguild.id}])
+
+    commandListeners.forEach((func) => {
+        try {
+            func(type,hasPerms,user,channel,newguild,date)
+        }catch{}
+    })
+}
+
+/**@typedef {"add"|"remove"|"add&remove"} OTReactionRoleType */
+/**@typedef {"add"|"remove"} OTReactionRoleMode */
+
+/**
+ * @param {OTReactionRoleMode} mode
+ * @param {OTReactionRoleType} type 
+ * @param {discord.Role} role
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild 
+ * @param {Date} date 
+ */
+ exports.onReactionRole = (mode,type,role,user,channel,guild,date) => {
+    //system
+    bot.errorLog.log("api","someone used a reaction role",[{key:"mode",value:mode},{key:"type",value:type},{key:"roleid",value:role.id},{key:"userid",value:user},{key:"channelid",value:channel.id},{key:"guildid",value:guild.id}])
+
+    reactionRoleListeners.forEach((func) => {
+        try {
+            func(mode,type,role,user,channel,guild,date)
+        }catch{}
+    })
+
+}
+
+/**
+ * @param {String} err
+ * @param {Date} date 
+ */
+ exports.onError = (err,date) => {
+    //system
+    bot.errorLog.log("api","there is an error",[{key:"error",value:err}])
+
+    errorListeners.forEach((func) => {
+        try {
+            func(err,date)
+        }catch{}
+    })
+
+}
+
+
+//EVENT CALLBACKS:
+
+/**
+ * @callback TicketActionEvent
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+
+/**
+ * @callback TicketCloseEvent
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ * @param {String} reason
+ */
+
+/**
+ * @callback TranscriptCreationEvent
+ * @param {discord.Message[]} messages 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date
+ */
+
+/**
+ * @callback TicketUserChangeEvent
+ * @param {discord.User} user 
+ * @param {discord.User} editeduser
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+
+/**
+ * @callback TicketTypeChangeEvent
+ * @param {String} newtype
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild
+ * @param {Date} date 
+ * @param {{name:String,status:"open"|"closed"|"deleted"|"reopened",ticketOptions:configParser.OTTicketOptions}} ticketdata 
+ */
+
+/**
+ * @callback CommandEvent
+ * @param {OTCommandType} type 
+ * @param {Boolean} hasPerms 
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild|false} guild 
+ * @param {Date} date 
+ */
+
+/**
+ * @callback ReactionRoleEvent
+ * @param {OTReactionRoleMode} mode
+ * @param {OTReactionRoleType} type 
+ * @param {discord.Role} role
+ * @param {discord.User} user 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.Guild} guild 
+ * @param {Date} date 
+ */
+
+/**
+ * @callback ErrorEvent
+ * @param {String} error
+ * @param {Date} date 
+ */
+
+//EVENT EXPORT:
+
+/**@param {TicketActionEvent} callback */
+const onTicketOpen = (callback) => {
+    ticketOpenListeners.push(callback)
+}
+
+/**@param {TicketCloseEvent} callback */
+const onTicketClose = (callback) => {
+    ticketCloseListeners.push(callback)
+}
+
+/**@param {TicketActionEvent} callback */
+const onTicketDelete = (callback) => {
+    ticketDeleteListeners.push(callback)
+}
+
+/**@param {TicketActionEvent} callback */
+const onTicketReopen = (callback) => {
+    ticketReopenListeners.push(callback)
+}
+
+/**@param {TicketUserChangeEvent} callback */
+const onTicketAdd = (callback) => {
+    ticketAddListeners.push(callback)
+}
+
+/**@param {TicketUserChangeEvent} callback */
+const onTicketRemove = (callback) => {
+    ticketRemoveListeners.push(callback)
+}
+
+/**@param {TicketActionEvent} callback */
+const onTicketClaim = (callback) => {
+    ticketClaimListeners.push(callback)
+}
+
+/**@param {TicketActionEvent} callback */
+const onTicketUnclaim = (callback) => {
+    ticketUnclaimListeners.push(callback)
+}
+
+/**@param {TicketTypeChangeEvent} callback */
+const onTicketChange = (callback) => {
+    ticketChangeListeners.push(callback)
+}
+
+/**@param {TranscriptCreationEvent} callback */
+const onTranscriptCreation = (callback) => {
+    transcriptCreationListeners.push(callback)
+}
+
+/**@param {CommandEvent} callback */
+const onCommand = (callback) => {
+    commandListeners.push(callback)
+}
+
+/**@param {ReactionRoleEvent} callback */
+const onReactionRole = (callback) => {
+    commandListeners.push(callback)
+}
+
+/**@param {ErrorEvent} callback */
+const onError = (callback) => {
+    errorListeners.push(callback)
+}
+
+exports.events = {
+    onTicketOpen,
+    onTicketClose,
+    onTicketDelete,
+    onTicketReopen,
+    onTicketAdd,
+    onTicketRemove,
+    onTicketClaim,
+    onTicketUnclaim,
+    onTicketChange,
+    onTranscriptCreation,
+    onCommand,
+    onReactionRole,
+    onError
+}
@@ -0,0 +1,43 @@
+const fs = require("fs")
+const bot = require("../../index")
+const log = bot.errorLog.log
+
+module.exports = () => {
+    const args = process.argv
+    const debugMode = args.includes("--debug")
+
+    const files = fs.readdirSync("./plugins")
+    const api = require("./api.json")
+    var totalcount = 0
+    var successcount = 0
+    var failcount = 0
+    files.forEach((file) => {
+        if (file.endsWith(".plugin.js")){
+            try {
+                require("../../plugins/" + file)()
+
+                successcount++
+                totalcount++
+            }catch(err){
+                /**@type {Error} */
+                const theError = err
+                if (api.enableAPIdebug || debugMode) {
+                    console.error(theError)
+                }
+
+                try {
+                    const data = fs.readFileSync("./openticketdebug.txt")
+                    const newData = data ? data.toString() : ""
+                    fs.writeFileSync("./openticketdebug.txt", newData + "\nPLUGIN "+file+" ERROR: " + theError.name + ": " + theError.message + "\n" + theError.stack + "\n\n")
+                } catch {
+                    fs.writeFileSync("./openticketdebug.txt", "\nPLUGIN "+file+" ERROR: " + theError.name + ": " + theError.message + "\n" + theError.stack + "\n\n")
+                }
+
+                failcount++
+                totalcount++
+            }
+        }
+    })
+
+    require("../startscreen").headerDataPlugins({ total: totalcount, success: successcount, error: failcount })
+}
@@ -0,0 +1,551 @@
+exports.checker = async () => {
+    const chalk = await (await import("chalk")).default
+
+    if (process.argv.some((v) => v == "--nochecker")) return 
+    if (process.argv.some((v) => v == "--devconfig")){
+        //console.log(chalk.blue("=> used dev config instead of normal config"))
+        try{
+            var tempconfig = require("../devconfig.json")
+        }catch(err){console.log(err);var tempconfig = require("../config.json")}
+    }else{
+        var tempconfig = require("../config.json")
+    }
+
+    const config = tempconfig
+    var errorList = []
+    var isError = false
+    var warnList = []
+    var isWarn = false
+    const createError = (message) => {
+        isError = true
+        errorList.push("open-ticket CONFIG ERROR: "+message)
+    }
+    const createWarn = (message) => {
+        isWarn = true
+        warnList.push("open-ticket CONFIG WARNING: "+message)
+    }
+
+    //validators
+    /**@param {"userid"|"roleid"|"channelid"|"serverid"|"categoryid"} mode @param {String} value @param {String} path */
+    const checkDiscord = (mode,value,path) => {
+        if (mode == "userid"){
+            if (value.length < 16 || value.length > 40 || !/^\d+$/.test(value)){
+                createError("'"+path+"' | this user id is invalid")
+            }
+        }else if (mode == "channelid"){
+            if (value.length < 16 || value.length > 40 || !/^\d+$/.test(value)){
+                createError("'"+path+"' | this channel id is invalid")
+            }
+        }else if (mode == "roleid"){    
+            if (value.length < 16 || value.length > 40 || !/^\d+$/.test(value)){
+                createError("'"+path+"' | this role id is invalid")
+            }
+        }else if (mode == "serverid"){
+            if (value.length < 16 || value.length > 40 || !/^\d+$/.test(value)){
+                createError("'"+path+"' | this server id is invalid")
+            }
+        }else if (mode == "categoryid"){
+            if (value.length < 16 || value.length > 40 || !/^\d+$/.test(value)){
+                createError("'"+path+"' | this category id is invalid")
+            }
+        }
+    }
+    /**@param {String} value */
+    const checkToken = (value) => {
+        if (value.length < 40){
+            createError("'token/value' | your token is invalid")
+        }
+        if (value.includes(" ")) createError("'token/value' | your token includes spaces!")
+    }
+
+    /**@param {String} value @param {String} path */
+    const checkHexColor = (value,path) => {
+        if (!/^#[a-fA-F0-9]{3,6}$/.test(value)){
+            if (value.length < 4) return createError("'"+path+"' | hex color too short! (example: #123abc)")
+            if (value.length > 7) return createError("'"+path+"' | hex color too long! (example: #123abc)")
+            createError("'"+path+"' | invalid color! (example: #123abc)")
+        }
+    }
+
+    /**@param {String} value @param {String} path */
+    const checkEmbedColor = (value,path) => {
+        if (!['DEFAULT','WHITE','AQUA','GREEN','BLUE','YELLOW','PURPLE','LUMINOUS_VIVID_PINK','FUCHSIA','GOLD','ORANGE','RED','GREY','DARKER_GREY','NAVY','DARK_AQUA','DARK_GREEN','DARK_BLUE','DARK_PURPLE','DARK_VIVID_PINK','DARK_GOLD','DARK_ORANGE','DARK_RED','DARK_GREY','LIGHT_GREY','DARK_NAVY','BLURPLE','GREYPLE','DARK_BUT_NOT_BLACK','NOT_QUITE_BLACK','RANDOM'].includes(value)){
+            return createError("'"+path+"' | invalid color, must be a hex code or default color (more info in the wiki)")
+        }
+    }
+
+    /**@param {String} value @param {String} path @param {Number} minLength @param {Number} maxLength @param {String} name */
+    const checkString = (value,minLength,maxLength,path,name) => {
+        if (value.length < minLength){
+            createError("'"+path+"' | "+name+" is too short!")
+        }else if (value.length > maxLength){
+            createError("'"+path+"' | "+name+" is too long!")
+        }
+    }
+
+    /**@param {"userid"|"roleid"|"channelid"|"serverid"} mode @param {String[]} arrayValue @param {String} path */
+    const checkDiscordArray = (mode,arrayValue,path) => {
+        if (!Array.isArray(arrayValue)){
+            return createError("'"+path+"' | this needs to be an Array!")
+        }
+        if (mode == "userid"){
+            arrayValue.forEach((value,index) => {
+                if (value.length < 16 || value.length > 40 || !/^\d+$/.test(value)){
+                    createError("'"+path+":"+index+"' | this user id is invalid")
+                }
+            })
+        }else if (mode == "channelid"){
+            arrayValue.forEach((value,index) => {
+                if (value.length < 16 || value.length > 40 || !/^\d+$/.test(value)){
+                    createError("'"+path+":"+index+"' | this channel id is invalid")
+                }
+            })
+        }else if (mode == "roleid"){
+            arrayValue.forEach((value,index) => {
+                if (value.length < 16 || value.length > 40 || !/^\d+$/.test(value)){
+                    createError("'"+path+":"+index+"' | this role id is invalid")
+                }
+            })
+        }else if (mode == "serverid"){
+            arrayValue.forEach((value,index) => {
+                if (value.length < 16 || value.length > 40 || !/^\d+$/.test(value)){
+                    createError("'"+path+":"+index+"' | this server id is invalid")
+                }
+            })
+        }
+    }
+    /**@param {String} value @param {"string"|"boolean"|"number"|"array"|"object"} type */
+    const checkType = (value,type,path) => {
+        if (type == "boolean"){
+            if (typeof value != "boolean"){
+                createError("'"+path+"' | invalid type, this must be a boolean!")
+                return true
+            }else return false
+        }else if (type == "number"){
+            if (typeof value != "number"){
+                createError("'"+path+"' | invalid type, this must be a number!")
+                return true
+            }else return false
+        }else if (type == "string"){
+            if (typeof value != "string"){
+                createError("'"+path+"' | invalid type, this must be a string!")
+                return true
+            }else return false
+        }else if (type == "array"){
+            if (!Array.isArray(value)){
+                createError("'"+path+"' | invalid type, this must be an array!")
+                return true
+            }else return false
+        }else if (type == "object"){
+            if (typeof value != "object"){
+                createError("'"+path+"' | invalid type, this must be an object!")
+                return true
+            }else return false
+        }else return false
+    }
+
+    const checkButtonColor = (value,path) => {
+        if (value != "none" && value != "grey" && value != "gray" && value != "black" && value != "red" && value != "green" && value != "blue" && value != "blurple"){
+            createError("'"+path+"' | invalid color, it must be one of these: none, gray, red, green, blue!")
+        }
+    }
+
+    const configParser = require("./utils/configParser")
+    /**
+     * @param {configParser.OTAllOptions} option
+     * @param {String} path
+     */
+
+    const checkOption = (option,path) => {
+
+        //id
+        checkType(option.id,"string",path+"/id")
+        if (option.id.includes(" ")){
+            createError("'"+path+"/id' | option id can't contain space characters!")
+        }
+        if (option.id.length > 20){
+            createError("'"+path+"/id' | option id max lenght is 20!")
+        }
+        
+        //name
+        checkType(option.name,"string",path+"/name")
+        if (option.name.length > 100){
+            createWarn("'"+path+"/name' | if your name is too long it maybe doesn't look so good!")
+        }else if (option.name.length < 1){
+            createError("'"+path+"/name' | there is no name!")
+        }
+
+        //description
+        checkType(option.description,"string",path+"/description")
+
+        //icon
+        const emojiRegex = /(?:\u00a9|\u00ae|[\u2000-\u3300]|\ud83c[\ud000-\udfff]|\ud83d[\ud000-\udfff]|\ud83e[\ud000-\udfff])|(?:<a?:[^:]*:[0-9]+>)/gi
+        if (option.icon.length > 0){
+
+            const isEmoji = emojiRegex.test(option.icon)
+
+            if (isEmoji == false){
+                createError("'"+path+"/icon' | invalid emoji or custom discord emoji")
+            }
+        }
+        checkType(option.icon,"string",path+"/icon")
+
+        //label
+        checkType(option.label,"string",path+"/label")
+        if (option.label.length < 1 && option.icon.length < 1){
+            createError("'"+path+"' | you need at least one of these: label, icon!")
+        }
+
+        //type
+        checkType(option.type,"string",path+"/type")
+        if (option.type != "ticket" && option.type != "website" && option.type != "role"){
+            createError("'"+path+"/type' | the type must be one of these: ticket, website, role!")
+        }
+        /**@type {"ticket"|"website"|"role"} */
+        const type = option.type
+
+        if (type == "ticket"){
+            //color
+            checkType(option.color,"string",path+"/color")
+            checkButtonColor(option.color,path+"/color")
+
+            //adminroles
+            checkType(option.adminroles,"array",path+"/adminroles")
+            checkDiscordArray("roleid",option.adminroles,path+"/adminroles")
+            
+            //channelprefix
+            checkType(option.channelprefix,"string",path+"/channelprefix")
+            if (option.channelprefix.includes(" ")){
+                createWarn("'"+path+"/channelprefix' | this prefix can't contain spaces!")
+            }
+
+            //category
+            checkType(option.category,"string",path+"/category")
+            if (option.category.length > 0){
+                checkDiscord("categoryid",option.category,path+"/category")
+            }
+
+            //message
+            checkType(option.message,"string",path+"/message")
+
+            //enableDmOnOpen
+            checkType(option.enableDmOnOpen,"boolean",path+"/enableDmOnOpen")
+
+            //ticketmessage
+            checkType(option.ticketmessage,"string",path+"/ticketmessage")
+
+            //thumbnail
+            if (option.thumbnail){
+                checkType(option.thumbnail.enable,"boolean",path+"/thumbnail/enable")
+                checkType(option.thumbnail.url,"string",path+"/thumbnail/url")
+            }else{
+                createError("'"+path+"/thumbnail' | there is no thumbnail object!")
+            }
+
+            //image
+            if (option.image){
+                checkType(option.image.enable,"boolean",path+"/image/enable")
+                checkType(option.image.url,"string",path+"/image/url")
+            }else{
+                createError("'"+path+"/image' | there is no image object!")
+            }
+
+            //closedCategory
+            if (option.closedCategory){
+                checkType(option.closedCategory.enable,"boolean",path/"/closedCategory/enable")
+                checkType(option.closedCategory.id,"string",path/"/closedCategory/id")
+                if (option.closedCategory.enable){
+                    checkDiscord("roleid",option.closedCategory.id,path+"/closedCategory/id")
+                }
+            }else{
+                createError("'"+path+"/closedCategory' | there is no closedCategory object!")
+            }
+
+            //autoclose
+            if (option.autoclose){
+                checkType(option.autoclose.enable,"boolean",path/"/autoclose/enable")
+                checkType(option.autoclose.inactiveHours,"number",path/"/autoclose/id")
+            }else{
+                createError("'"+path+"/autoclose' | there is no autoclose object!")
+            }
+
+        }else if (type == "website"){
+            //url
+            checkType(option.url,"string",path+"/url")
+            if (option.url.includes(" ")){
+                createWarn("'"+path+"/url' | a url can't contain spaces")
+            }
+            if (option.url.length < 1){
+                createError("'"+path+"/url' | there is no url!")
+            }
+            if (!option.url.startsWith("https://") && !option.url.startsWith("http://") && !option.url.startsWith("discord://")){
+                createWarn("'"+path+"/url' | your url doesn't start with https or http!")
+            }
+            if (option.url.startsWith("http://")){
+                createWarn("'"+path+"/url' | your url is not a HTTPS link! discord can block this url!")
+            }
+        }else if (type == "role"){
+            //color
+            checkType(option.color,"string",path+"/color")
+            checkButtonColor(option.color,path+"/color")
+
+            //roles
+            checkDiscordArray("roleid",option.roles,path+"/roles")
+
+            //mode
+            checkType(option.mode,"string",path+"/mode")
+            if (option.mode != "add&remove" && option.mode != "add" && option.mode != "remove"){
+                createError("'"+path+"/mode' | mode must be one of these: add, remove, add&remove")
+            }
+
+            //enableDmOnOpen
+            checkType(option.enableDmOnOpen,"boolean",path+"/enableDmOnOpen")
+        }
+    }
+
+    /**
+     * 
+     * @param {configParser.OTConfigMessage} input 
+     * @param {String} path 
+     */
+    const checkMessage = (input,path) => {
+        //id
+        if (!input.id) createError("'"+path+"/id' | this embed doesn't have an id!")
+        if (input.id.length > 50) createError("'"+path+"/id' | the id can't be longer than 50")
+        if (input.id.includes(" ") || input.id.includes("\n")) createError("'"+path+"/id' | the id can't contain spaces!")
+
+        //name
+        if (input.name.length < 1){
+            createWarn("'"+path+"/name' | this embed has no name!")
+        }else if (input.name.length > 99) {
+            createError("'"+path+"/name' | the name can't be longer than 100")
+        }
+
+        //description
+        if (input.description.length < 0){
+            createWarn("'"+path+"/description' | this embed doesn't have a description!")
+        }
+
+        //dropdown
+        checkType(input.dropdown,"boolean",path+"/dropdown")
+
+        //footer
+        checkType(input.enableFooter,"boolean",path+"/enableFooter")
+        if (input.enableFooter){
+            if (input.footer.length < 1) createError("'"+path+"/footer' | no footer!")
+            if (input.footer.length > 200) createError("'"+path+"/footer' | footer length can't be more than 200!")
+        }
+
+        //thumbnail
+        checkType(input.enableThumbnail,"boolean",path+"/enableThumbnail")
+        if (input.enableThumbnail){
+            if (input.thumbnail.length < 1) createError("'"+path+"/thumbnail' | no thumbnail url!")
+        }
+
+        //customColor
+        checkType(input.enableCustomColor,"boolean",path+"/enableCustomColor")
+        if (input.enableCustomColor){
+            if (input.color.length < 1) createError("'"+path+"/color' | no color!")
+            checkHexColor(input.color,path+"/color")
+        }
+
+        //OPTIONS!!!
+        if (checkType(input.options,"array",path+"/options")){
+            var counter = 0
+            input.options.forEach((option) => {if (!configParser.optionExists(option)){counter++}})
+
+            if (counter == input.options.length){
+                createWarn("'"+path+"/options' | insert the option ids here!")
+            }else{
+                input.options.forEach((option,index) => {
+                    if (!configParser.optionExists(option)){
+                        createWarn("'"+path+"/options:"+index+"' | this option doesnt exist!")
+                    }
+                })
+            }
+        }
+
+        //other
+        //ticket explaination & max tickets warning
+        if (typeof input.other != "object"){
+            createError("'"+path+"/other' | this object doesn't exist!")
+        }else{
+            checkType(input.other.enableTicketExplaination,"boolean",path+"/other/enableTicketExplaination")
+            checkType(input.other.enableMaxTicketsWarning,"boolean",path+"/other/enableMaxTicketsWarning")
+
+            //customDropdownPlaceholder
+            if (typeof input.other.customDropdownPlaceholder != "object"){
+                createError("'"+path+"/other/customDropdownPlaceholder' | this object doesn't exist!")
+            }else{
+                checkType(input.other.customDropdownPlaceholder.enable,"boolean",path+"/other/customDropdownPlaceholder/enable")
+                checkType(input.other.customDropdownPlaceholder.text,"string",path+"/other/customDropdownPlaceholder/text")
+                if (input.other.customDropdownPlaceholder.enable && input.other.customDropdownPlaceholder.text.length < 1){createError("'"+path+"/other/customDropdownPlaceholder/text' | there is no placeholder text!")}
+            }
+
+            //customCategoryText
+            if (typeof input.other.customCategoryText != "object"){
+                createError("'"+path+"/other/customCategoryText' | this object doesn't exist!")
+            }else{
+                checkType(input.other.customCategoryText.enable,"boolean",path+"/other/customCategoryText/enable")
+                checkType(input.other.customCategoryText.text,"string",path+"/other/customCategoryText/text")
+                if (input.other.customCategoryText.enable && input.other.customCategoryText.text.length < 1){createError("'"+path+"/other/customCategoryText/text' | there is no category text!")}
+            }
+
+            //embedTitleURL
+            if (typeof input.other.embedTitleURL != "object"){
+                createError("'"+path+"/other/embedTitleURL' | this object doesn't exist!")
+            }else{
+                checkType(input.other.embedTitleURL.enable,"boolean",path+"/other/embedTitleURL/enable")
+                checkType(input.other.embedTitleURL.url,"string",path+"/other/embedTitleURL/text")
+                if (input.other.embedTitleURL.enable && input.other.embedTitleURL.url.length < 1){createError("'"+path+"/other/embedTitleURL/url' | there is no url!")}
+            }
+        }
+    }
+
+    //////////////////////////////////////////
+    //////////////////////////////////////////
+    /////////!!! CHECKER.JS START !!!/////////
+    //////////////////////////////////////////
+    //////////////////////////////////////////
+
+    var configArray = ["color","serverId","token","adminRoles","prefix","languageFile","status","system","options","messages"]
+    configArray.forEach((item) => {
+        if (config[item] == undefined){
+            throw new Error("\n\nMAIN ERROR: the item '"+item+"' doesn't exist in config.json")
+        }
+    })
+    
+    checkHexColor(config.color,"color")
+    checkDiscord("serverid",config.serverId,"serverId")
+
+    if (!require("./api/api.json").disable.checkerjs.token && !config.token.fromENV) checkToken(config.token.value)
+
+    checkType(config.adminRoles,"array","/adminRoles")
+    checkDiscordArray("roleid",config.adminRoles,"adminRoles")
+    checkString(config.prefix,1,40,"prefix","prefix")
+    
+    //languagefile
+    checkType(config.languageFile,"string","languageFile")
+    const languageList = [
+        "custom",
+        "english",
+        "dutch",
+        "romanian",
+        "german",
+        "arabic",
+        "spanish",
+        "portuguese",
+        "french",
+        "italian",
+        "czech",
+        "danish",
+        "russian",
+        "turkish",
+        "polish",
+        "slovenian", 
+        "thai",
+        "norwegian",
+        "greek",
+        "ukrainian",
+        "hungarian",
+        "indonesian",
+        "kurdish",
+        "persian",
+        "latvian",
+        "estonian",
+        "japanese",
+        "korean",
+        "simplifiedchinese",
+        "traditionalchinese",
+        "finnish",
+        "swedish",
+        "vietnamese"
+    ]
+    if (!languageList.some((l) => config.languageFile.startsWith(l))){
+        createError("'languageFile' | invalid language, more info in the documentation")
+    }
+
+    //status:
+        checkType(config.status.enabled,"boolean","status/enabled")
+        if (config.status.enabled){
+            if (config.status.type != "PLAYING" && config.status.type != "LISTENING" && config.status.type != "WATCHING" && config.status.type != "CUSTOM"){
+                createError("'status/type' | not a valid status type! (LISTENING,WATCHING,PLAYING)")
+            }
+            if (config.status.text.length < 1){
+                createError("'status/text' | there is no status text!")
+            }
+            if (config.status.text.length > 50) createError("'status/text' | text too long!")
+        }
+
+    
+    //system:
+        //max tickets
+        checkType(config.system.maxAmountOfTickets,"number","system/maxAmountOfTickets")
+
+        //enableDMmessages
+        checkType(config.system.dmMessages,"boolean","system/dmMessages")
+
+        //memberRole
+        checkType(config.system.memberRole,"string","system/memberRole")
+        if (config.system.memberRole && ![" ","0","false","null","undefined"].includes(config.system.memberRole)){
+            checkDiscord("roleid",config.system.memberRole,"system/memberRole")
+        }else{
+            createWarn("'system/memberRole' | You don't have a member role, but it's recommended!")
+        }
+
+        //closemode
+        checkType(config.system.closeMode,"string","system/closeMode")
+        if (!["normal","adminonly"].includes(config.system.closeMode)){
+            createError("'system/closeMode' | the close mode must be adminonly or normal")
+        }
+
+        checkType(config.system.showSlashcmdsInHelp,"boolean","system/showSlashcmdsInHelp")
+        checkType(config.system.answerInEphemeralOnOpen,"boolean","system/answerInEphemeralOnOpen")
+
+    //options
+
+    config.options.forEach((option,index) => {
+        checkOption(option,"options/"+index)
+    })
+
+    //messages
+    config.messages.forEach((message,index) => {
+        checkMessage(message,"messages/"+index)
+    })
+
+
+    //the end
+    if (errorList.length > 0 || warnList.length > 0){
+        console.log("REPORT:\n===========================")
+        warnList.forEach((w) => {
+            const splitw = w.split("'")
+            if (splitw.length > 1){
+                var splitstring = chalk.yellow(splitw[0])+chalk.blue("'"+splitw[1]+"'")+chalk.yellow(splitw[2])
+                if (splitw[3]){splitstring = splitstring+chalk.yellow(splitw[3])}
+                if (splitw[4]){splitstring = splitstring+chalk.yellow(splitw[4])}
+                if (splitw[5]){splitstring = splitstring+chalk.yellow(splitw[5])}
+            }else {var splitstring = chalk.yellow(splitw[0])}
+            console.log(splitstring)
+        })
+        errorList.forEach((e) => {
+            const splite = e.split("'")
+            if (splite.length > 1){
+                var splitstring = chalk.red(splite[0])+chalk.blue("'"+splite[1]+"'")+chalk.red(splite[2])
+            }else {var splitstring = chalk.red(splite[0])}
+            console.log(splitstring)
+        })
+        if (isError){
+            console.log("===========================")
+            console.log("=> "+chalk.bgRed("your bot doesn't work if you don't fix the above errors!"))
+            if (isWarn){
+                console.log("\n=> "+chalk.bgYellow("if you ignore warns, some things may work differently than expected!"))
+            }
+            console.log(chalk.bold.green("\nDOCUMENTATION => https://otdocs.dj-dj.be\nSUPPORT => https://discord.dj-dj.be\n"))
+            process.exit(0)
+        }else if (isWarn){
+            console.log("===========================")
+            console.log("=> "+chalk.bgYellow("if you ignore warns, some things may work differently than expected!"))
+            console.log(chalk.bold.green("\nDOCUMENTATION => https://otdocs.dj-dj.be\nSUPPORT => https://discord.dj-dj.be\n"))
+        }
+    }
+}
@@ -0,0 +1,82 @@
+const fs = require("fs")
+const location = "./storage/database.json"
+
+
+/**@returns {[{category:String, key:String, value:String}]}*/
+function getData(){
+    if (fs.existsSync(location)){
+        return JSON.parse(fs.readFileSync(location).toString())
+    }else{
+        fs.writeFileSync(location,"[]")
+        return []
+    }
+}
+/**@param {[{category:String, key:String, value:String}]} data*/
+function setData(data){
+    fs.writeFileSync(location,JSON.stringify(data,null,"\t"))
+}
+
+exports.set = (category,key,value) => {
+        const currentData = getData()
+        const exists = currentData.find((d) => (d.category == category) && (d.key == key)) ? true : false
+        var newData = []
+        if (exists){
+            currentData.forEach((d,i) => {
+                if (d.category == category && d.key == key){
+                    newData.push({category,key,value})
+                }else{
+                    newData.push(d)
+                }
+            })
+        }else{
+            currentData.push({category,key,value})
+            newData = currentData
+        }
+
+        setData(newData)
+        return exists
+}
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @returns {String|false}
+ */
+exports.get = (category,key) => {
+    const currentData = getData()
+    const tempresult = currentData.find((d) => (d.category == category) && (d.key == key))
+    const result = tempresult ? tempresult.value : false
+    return result
+}
+
+/**
+ * @param {String} category 
+ * @returns {[{key:String,value:String}]|false}
+ */
+exports.getCategory = (category) => {
+    const currentData = getData()
+    const result = currentData.filter((v) => v.category == category)
+    return result
+}
+
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @param {String} value 
+ */
+exports.delete = (category,key) => {
+    const currentData = getData()
+    const exists = currentData.find((d) => (d.category == category) && (d.key == key)) ? true : false
+    var newData = []
+    if (exists){
+        currentData.forEach((d,i) => {
+            if (!(d.category == category && d.key == key)){
+                newData.push(d)
+            }
+        })
+    }else{
+        newData = currentData
+    }
+
+    setData(newData)
+    return exists
+}
@@ -0,0 +1,87 @@
+const fs = require("fs")
+const location = "./storage/stats.json"
+
+
+/**@returns {[{category:String, key:String, value:String}]}*/
+function getData(){
+    if (fs.existsSync(location)){
+        return JSON.parse(fs.readFileSync(location).toString())
+    }else{
+        fs.writeFileSync(location,"[]")
+        return []
+    }
+}
+/**@param {[{category:String, key:String, value:String}]} data*/
+function setData(data){
+    fs.writeFileSync(location,JSON.stringify(data,null,"\t"))
+}
+
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @param {String|Boolean|Number} value
+ * @returns {Boolean} exists?
+ */
+exports.set = (category,key,value) => {
+        const currentData = getData()
+        const exists = currentData.find((d) => (d.category == category) && (d.key == key)) ? true : false
+        var newData = []
+        if (exists){
+            currentData.forEach((d,i) => {
+                if (d.category == category && d.key == key){
+                    newData.push({category,key,value})
+                }else{
+                    newData.push(d)
+                }
+            })
+        }else{
+            currentData.push({category,key,value})
+            newData = currentData
+        }
+
+        setData(newData)
+        return exists
+}
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @returns {String|Boolean|Number|undefined}
+ */
+exports.get = (category,key) => {
+    const currentData = getData()
+    const result = currentData.find((d) => (d.category == category) && (d.key == key))
+    return (result) ? result.value : undefined
+}
+
+/**
+ * @param {String} category 
+ * @returns {[{key:String,value:String|Boolean|Number}]|false}
+ */
+exports.getCategory = (category) => {
+    const currentData = getData()
+    const result = currentData.filter((v) => v.category == category)
+    return result
+}
+
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @returns {Boolean} exists?
+ */
+exports.delete = (category,key) => {
+    const currentData = getData()
+    const exists = currentData.find((d) => (d.category == category) && (d.key == key)) ? true : false
+    var newData = []
+    if (exists){
+        currentData.forEach((d,i) => {
+            if (!(d.category == category && d.key == key)){
+                newData.push(d)
+            }
+        })
+    }else{
+        newData = currentData
+    }
+
+    setData(newData)
+    return exists
+}
@@ -0,0 +1,23 @@
+/**
+==================================================================
+ALL DATABASE FILES NEED TO EXPORT THE FOLLOWING FUNCTIONS:
+- get(category:String,key:String) => String (value)
+- set(category:String,key:String,value:String) => Boolean (success)
+- delete(category:String,key:String) => Boolean (success)
+- getCategory(category:String) => Array[{key:String,value:String}] (key,value)
+==================================================================
+ */
+
+try {
+    var main = require("./databases/main")
+    var stats = require("./databases/stats")
+}catch(err){
+    console.log(err)
+    console.log("Unable to find the database handlers!")
+    process.exit(1)
+}
+
+module.exports = {
+    main,
+    stats
+}
@@ -0,0 +1,160 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+
+const loadChalk = async () => {
+    return await (await import("chalk")).default
+}
+const embed = discord.EmbedBuilder
+const c = discord.Colors
+
+/**@param {discord.User} user*/
+exports.noPermsMessage = (user) => {
+    return new embed()
+    .setColor(c.Red)
+    .setTitle("❌ "+l.errors.noPermsTitle)
+    .setDescription(l.errors.noPermsDescription)
+    .setFooter({iconURL:user.displayAvatarURL(),text:user.username})
+}
+
+/**@param {discord.User} user*/
+exports.noPermsDelete = (user) => {
+    return new embed()
+    .setColor(c.Red)
+    .setTitle("❌ "+l.errors.noPermsTitle)
+    .setDescription(l.errors.noPermsDelete)
+    .setFooter({iconURL:user.displayAvatarURL(),text:user.username})
+}
+
+/**@param {String} message */
+exports.invalidArgsMessage = (message) => {
+    var x =  new embed()
+        .setColor(c.Red)
+        .setTitle("❌ "+l.errors.missingArgsTitle)
+        .setDescription(message)
+
+    return x
+}
+
+/**@param {String} message */
+exports.serverError = (message) => {
+    var x = new embed()
+        .setColor(c.Orange)
+        .setTitle("⚠️ "+l.errors.boterror)
+        .setDescription(message)
+
+    return x
+}
+
+/**@param {String[]} list @param {String|undefined} message */
+exports.invalidIdChooseFromList = (list,message) => {
+    const beforemsg = message ? message+"\n\n" : ""
+    var x = new embed()
+        .setColor(c.Red)
+        .setTitle("❌ "+l.errors.chooseFromListTitle)
+        .setDescription(beforemsg+l.errors.chooseFromListDescription+"\n`"+list.join("`\n`")+"`")
+    return x
+}
+
+exports.failedRenameChannel = new embed()
+    .setColor(c.Red)
+    .setTitle("❌ Failed to rename channel")
+    .setDescription("Discord channels can only be renamed twice every 10 minutes! Open Ticket can't do anything about this error!")
+
+exports.notInATicket = new embed()
+    .setColor(c.Red)
+    .setTitle("❌ "+l.errors.notInTicketTitle)
+    .setDescription(l.errors.notInTicketDescription)
+
+
+/**@param {String} message @param {String} title */
+exports.success = (title,message) => {
+    var x = new embed()
+        .setColor(config.color)
+        .setTitle("✅ "+title)
+        .setDescription(message)
+
+    return x
+}
+
+/**@param {String} message @param {String} title */
+exports.warning = (title,message) => {
+    var x = new embed()
+        .setColor(c.Orange)
+        .setTitle("⚠️ "+title)
+        .setDescription(message)
+
+    return x
+}
+
+/**@param {String} message the message @param {String} title the title @param {String} emoji an discord emoji @param {discord.ColorResolvable} color the embed color*/
+exports.custom = (title,message,emoji,color) => {
+    var x = new embed()
+        .setColor(color)
+        .setTitle(emoji+" "+title)
+        .setDescription(message)
+
+    return x
+}
+
+exports.clearDebugFile = () => {
+    const fs = require("fs")
+    if (!fs.existsSync("./openticketdebug.txt")) return
+    const content = fs.readFileSync("./openticketdebug.txt").toString().split("\n")
+    if (content.length < 5000) return
+    for (let i = 0; i < 4000; i++) {
+        content.shift()
+    }
+
+    const newContent = "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="+content.join("\n")
+    fs.writeFileSync("./openticketdebug.txt",newContent)
+}
+
+const normalLog = (debugString) => {
+    const fs = require("fs")
+    const content = fs.existsSync("./openticketdebug.txt") ? fs.readFileSync("./openticketdebug.txt").toString() : "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="
+    fs.writeFileSync("./openticketdebug.txt",content+"\nSYSTEM: "+debugString)
+    this.clearDebugFile()
+}
+
+/**
+ * 
+ * @param {"system"|"command"|"info"|"api"|"debug"} type 
+ * @param {String} message 
+ * @param {[{key:String,value:String}]} params
+ */
+exports.log = async (type,message,params) => {
+    var ptype = type
+    const chalk = await loadChalk()
+    var paramstring = ""
+    if (params){
+        if (params.length > 0){
+            params.forEach((p) => {
+                paramstring = paramstring+p.key+": "+p.value+" "
+            })
+        }
+    }
+    const parameters = params ? "("+paramstring+")" : " "
+    
+    if (ptype == "command"){
+        console.log(chalk.green("[command] ")+message+" "+chalk.yellow(parameters))
+    }else if (ptype == "info"){
+        console.log(chalk.blue("[info] ")+message+" "+chalk.yellow(parameters))
+    }else if (ptype == "system"){
+        console.log(chalk.green("[system] ")+message+" "+chalk.yellow(parameters))
+    }else if (ptype == "api"){
+        if (require("./api/api.json").enableAPIconsolelogs == true){
+            console.log(chalk.red("[api v"+require("./api/api.json").version+"] ")+message+" "+chalk.yellow(parameters))
+        }
+        ptype = "api v"+require("./api/api.json").version
+    }else if (ptype == "debug"){
+        if (!process.argv.some((v) => v == "--debug")) return
+        console.log(chalk.redBright("[DEBUG] ")+message+" "+chalk.yellow(parameters))
+    }
+
+    const cd = new Date()
+    const months = ["January","February","March","April","May","June","July","August","September","October","November","December"]
+    normalLog("["+cd.getDate()+" "+months[cd.getMonth()-1]+" "+cd.getFullYear()+" - "+cd.getSeconds()+":"+cd.getMinutes()+":"+cd.getHours()+"] ["+ptype+"] "+message+" "+parameters)
+}
@@ -0,0 +1,87 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+
+exports.closeCommandRow = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket1")
+        .setDisabled(false)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTreopenTicket")
+        .setDisabled(false)
+        .setStyle(bs.Success)
+        .setLabel(l.buttons.reopen)
+        .setEmoji("✔")
+    )
+
+exports.closeCommandRowDisabled = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket1")
+        .setDisabled(true)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTreopenTicket")
+        .setDisabled(true)
+        .setStyle(bs.Success)
+        .setLabel(l.buttons.reopen)
+        .setEmoji("✔")
+    )
+
+exports.openRowNormal = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(false)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+
+exports.openRowDisabled = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(true)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(true)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
@@ -0,0 +1,119 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+
+exports.firstmsgRowNormal = new arb()
+    .addComponents(
+        new button()
+            .setCustomId("OTclaimTicket")
+            .setDisabled(false)
+            .setStyle(bs.Success)
+            .setLabel("Claim Ticket")
+            .setEmoji("📌")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(false)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+
+exports.firstmsgRowDisabled = new arb()
+    .addComponents(
+        new button()
+            .setCustomId("OTclaimTicket")
+            .setDisabled(false)
+            .setStyle(bs.Success)
+            .setLabel("Claim Ticket")
+            .setEmoji("📌")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(true)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(true)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+
+exports.firstmsgRowNormalNoClaim = new arb()
+    .addComponents(
+        new button()
+            .setCustomId("OTclaimTicket")
+            .setDisabled(true)
+            .setStyle(bs.Secondary)
+            .setLabel("Claim Ticket")
+            .setEmoji("📌")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(false)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
+
+exports.firstmsgRowDisabledNoClaim = new arb()
+    .addComponents(
+        new button()
+            .setCustomId("OTclaimTicket")
+            .setDisabled(true)
+            .setStyle(bs.Secondary)
+            .setLabel("Claim Ticket")
+            .setEmoji("📌")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicket")
+        .setDisabled(true)
+        .setStyle(bs.Secondary)
+        .setLabel(l.buttons.close)
+        .setEmoji("🔒")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicket")
+        .setDisabled(true)
+        .setStyle(bs.Danger)
+        .setLabel(l.buttons.delete)
+        .setEmoji("✖️")
+    )
@@ -0,0 +1,71 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+exports.closeVerifyBar = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicketReason")
+        .setDisabled(false)
+        .setStyle(bs.Primary)
+        .setEmoji("💬")
+        .setLabel(l.buttons.closeWithReason)
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicketTrue")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("✅")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTcloseTicketFalse")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("❌")
+    )
+
+exports.deleteVerifyBar = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicketTrue")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("✅")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicketFalse")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("❌")
+    )
+
+exports.delete1VerifyBar = new arb()
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicketTrue1")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("✅")
+    )
+    .addComponents(
+        new button()
+        .setCustomId("OTdeleteTicketFalse1")
+        .setDisabled(false)
+        .setStyle(bs.Secondary)
+        .setEmoji("❌")
+    )
@@ -0,0 +1,144 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.color
+
+/**
+ * 
+ * @param {discord.User} addedUser 
+ * @param {discord.User} adder
+ * @returns {discord.EmbedBuilder}
+ */
+exports.addEmbed = (addedUser,adder) => {
+    return new embed()
+        .setTitle("⬆️ "+l.commands.userAddedTitle.replace("{0}",addedUser.username))
+        .setColor(mc)
+        .setFooter({text:adder.username,iconURL:adder.displayAvatarURL()})
+        .setThumbnail(addedUser.displayAvatarURL({extension:"png"}))
+}
+
+/**
+ * 
+ * @param {discord.User} removedUser 
+ * @param {discord.User} remover
+ * @returns {discord.EmbedBuilder}
+ */
+exports.removeEmbed = (removedUser,remover) => {
+    return new embed()
+        .setTitle("⬇️ "+l.commands.userRemovedTitle.replace("{0}",removedUser.username))
+        .setColor(mc)
+        .setFooter({text:remover.username,iconURL:remover.displayAvatarURL()})
+        .setThumbnail(removedUser.displayAvatarURL({extension:"png"}))
+}
+
+/**
+ * 
+ * @param {discord.User} closer 
+ * @param {String} description
+ * @returns {discord.EmbedBuilder}
+ */
+exports.closeEmbed = (closer,description) => {
+    const embd = new embed()
+        .setTitle("🔒 "+l.commands.closeTitle)
+        .setColor(mc)
+        .setFooter({text:closer.username,iconURL:closer.displayAvatarURL()})
+
+    if (description) embd.setDescription(description)
+    return embd
+}
+
+/**
+ * 
+ * @param {discord.User} closer 
+ * @param {Number} time
+ * @returns {discord.EmbedBuilder}
+ */
+exports.autocloseSignalEmbed = (closer,time) => {
+    const embd = new embed()
+        .setTitle("⏰ This ticket got closed by Autoclose!")
+        .setColor(mc)
+        .setFooter({text:closer.username,iconURL:closer.displayAvatarURL()})
+        .setDescription("This ticket has been inactive for `"+time+"h`!")
+    return embd
+}
+
+/**
+ * 
+ * @param {discord.User} deleter 
+ * @returns {discord.EmbedBuilder}
+ */
+exports.deleteEmbed = (deleter) => {
+    return new embed()
+        .setTitle("❌ "+l.commands.deleteTitle)
+        .setColor(mc)
+        .setFooter({text:deleter.username,iconURL:deleter.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} renamer 
+ * @param {String} newname
+ * @returns {discord.EmbedBuilder}
+ */
+exports.renameEmbed = (renamer,newname) => {
+    return new embed()
+        .setTitle("🔄 "+l.commands.renameTitle.replace("{0}",newname))
+        .setColor(mc)
+        .setFooter({text:renamer.username,iconURL:renamer.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} reopener 
+ * @returns {discord.EmbedBuilder}
+ */
+ exports.reopenEmbed = (reopener) => {
+    return new embed()
+        .setTitle("🔓 "+l.commands.reopenTitle)
+        .setColor(mc)
+        .setFooter({text:reopener.username,iconURL:reopener.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} claimer 
+ * @param {discord.User} user
+ * @returns {discord.EmbedBuilder}
+ */
+ exports.claimEmbed = (claimer,user) => {
+    return new embed()
+        .setTitle("📌 "+l.commands.claimTitle.replace("{0}",claimer.username))
+        .setColor(mc)
+        .setFooter({text:user.username,iconURL:user.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} unclaimer 
+ * @returns {discord.EmbedBuilder}
+ */
+ exports.unclaimEmbed = (unclaimer) => {
+    return new embed()
+        .setTitle("🆓 "+l.commands.unclaimTitle)
+        .setColor(mc)
+        .setFooter({text:unclaimer.username,iconURL:unclaimer.displayAvatarURL()})
+}
+
+/**
+ * 
+ * @param {discord.User} changer 
+ * @param {String} newtype
+ * @returns {discord.EmbedBuilder}
+ */
+exports.changeEmbed = (changer,newtype) => {
+    return new embed()
+        .setTitle("🔄 "+l.commands.changeTitle.replace("{0}",newtype))
+        .setColor(mc)
+        .setFooter({text:changer.username,iconURL:changer.displayAvatarURL()})
+}
@@ -0,0 +1,60 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const embed = discord.EmbedBuilder
+const mc = config.color
+const permsChecker = require("../../../utils/permisssionChecker")
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //CLAIM
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTclaimTicket") return
+        
+        try {
+            await interaction.deferUpdate()
+        }catch{}
+
+        if (!interaction.guild) return
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permsChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(interaction.user)
+            return
+        }
+
+        hiddendata.push({key:"claimedby",value:interaction.user.id})
+        bot.hiddenData.writeHiddenData(interaction.channel.id,hiddendata)
+        storage.set("claimData",interaction.channel.id,interaction.user.id)
+
+        interaction.channel.messages.fetchPinned().then(msglist => {
+            /**@type {discord.Message} */
+            var firstmsg = msglist.last()
+            if (firstmsg == undefined || firstmsg.author.id != client.user.id) return interaction.editReply({embeds:[bot.errorLog.notInATicket]})
+            
+            const newEmbed = new embed(firstmsg.embeds[0].data)
+                .setFooter({text:"claimed by: "+interaction.user.username,iconURL:interaction.user.displayAvatarURL()})
+
+            if (firstmsg.components[0].components[1] && firstmsg.components[0].components[1].disabled){
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim],embeds:[newEmbed]})
+            }else{
+                firstmsg.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim],embeds:[newEmbed]})
+            }
+
+            interaction.channel.send({embeds:[bot.embeds.commands.claimEmbed(interaction.user,interaction.user)]})
+        })
+    })
+}
@@ -0,0 +1,76 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //CLOSE
+    var closeTicketButtonChecker = false
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTcloseTicketTrue") return
+        
+        try {
+            await interaction.deferUpdate()
+        } catch{}
+
+        if (closeTicketButtonChecker == true) return
+        closeTicketButtonChecker = true
+
+        const firstcomponents = interaction.message.components
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (config.system.closeMode == "adminonly"){
+            if (!permissionChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
+                if (!permissionChecker.sendUserNoPerms(interaction.user)){
+                    permissionChecker.sendChannelNoPerms(interaction.channel,interaction.user)
+                }
+                interaction.message.edit({components:firstcomponents})
+                closeTicketButtonChecker = false
+                return
+            }
+        }
+        if (interaction.message.pinned && interaction.message.author.id == client.user.id){
+            const claimdata = storage.get("claimData",interaction.channel.id)
+            if (claimdata && claimdata != "false"){
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabledNoClaim]})
+            }else{
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowDisabled]})
+            }
+        }else{
+            interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
+        }
+        
+
+        /**
+         * @type {String}
+         */
+        const name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        interaction.channel.send({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
+        await require("../../../ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"close",false,true)
+        closeTicketButtonChecker = false
+    })
+}
@@ -0,0 +1,103 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+const modal = discord.ModalBuilder
+const tis = discord.TextInputStyle
+const tib = discord.TextInputBuilder
+
+module.exports = () => {
+    //theModal
+    const reasonModal = new modal()
+        .setTitle(l.buttons.closeWithReason)
+        .setCustomId("OTCloseReasonModal")
+        
+    const reasonInput = new arb()
+        .addComponents([
+            new tib()
+                .setCustomId('OTreasonInput')
+                .setLabel(l.messages.modalreason)
+                .setStyle(tis.Short)
+                .setMaxLength(100)
+                .setRequired(true)
+                .setValue("")
+                .setPlaceholder("reason")
+        ])
+
+    reasonModal.addComponents(reasonInput)
+
+
+
+
+
+
+    //CLOSE WITH REASON
+    var closeTicketButtonChecker = false
+
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTcloseTicketReason") return
+
+        if (closeTicketButtonChecker == true) return interaction.deferUpdate()
+        closeTicketButtonChecker = true
+
+        const firstcomponents = interaction.message.components
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (config.system.closeMode == "adminonly"){
+            if (!permissionChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
+                if (!permissionChecker.sendUserNoPerms(interaction.user)){
+                    permissionChecker.sendChannelNoPerms(interaction.channel,interaction.user)
+                }
+                interaction.message.edit({components:firstcomponents})
+                closeTicketButtonChecker = false
+                return interaction.deferUpdate()
+            }
+        }
+        
+        interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
+        await interaction.showModal(reasonModal)
+
+    })
+
+    client.on("interactionCreate",async (interaction) => {
+        if (interaction.type != discord.InteractionType.ModalSubmit) return
+        if (interaction.customId != "OTCloseReasonModal") return
+
+        interaction.reply({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
+        
+        const reason = interaction.fields.getTextInputValue("OTreasonInput")
+
+        /**
+         * @type {String}
+         */
+         const name = interaction.channel.name
+         var prefix = ""
+         const tickets = config.options
+         tickets.forEach((ticket) => {
+             if (name.startsWith(ticket.channelprefix)){
+                 prefix = ticket.channelprefix
+             }
+         })
+ 
+         //interaction.channel.send({embeds:[bot.embeds.commands.closeEmbed(interaction.user)],components:[bot.buttons.close.closeCommandRow]})
+         await require("../../../ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"close",reason,true)
+         closeTicketButtonChecker = false
+    })
+}
@@ -0,0 +1,107 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //DELETE
+    var deleteTicketButtonChecker = false
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicketTrue") return
+        
+        await interaction.deferUpdate()
+
+        if (deleteTicketButtonChecker == true) return
+        deleteTicketButtonChecker = true
+
+        const firstcomponents = bot.buttons.close.openRowNormal
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permissionChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
+            if (!permissionChecker.sendUserNoDelete(interaction.user)){
+                permissionChecker.sendChannelNoDelete(interaction.channel,interaction.user)
+            }
+            await interaction.message.edit({components:[firstcomponents]})
+            deleteTicketButtonChecker = false
+            return
+        }
+
+        /**
+         * @type {String}
+         */
+        const name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        await interaction.message.edit({components:[bot.buttons.close.openRowDisabled]})
+        await interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
+        await require("../../../ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"delete",false,true)
+        deleteTicketButtonChecker = false
+    })
+
+    //DELETE NO TRANSCRIPT
+    var deleteTicketButtonChecker1 = false
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicketTrue1") return
+        
+        await interaction.deferUpdate()
+
+        if (deleteTicketButtonChecker1 == true) return
+        deleteTicketButtonChecker1 = true
+
+        const firstcomponents = bot.buttons.close.closeCommandRow
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (!permissionChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
+            if (!permissionChecker.sendUserNoDelete(interaction.user)){
+                permissionChecker.sendChannelNoDelete(interaction.channel,interaction.user)
+            }
+            await interaction.message.edit({components:[firstcomponents]})
+            deleteTicketButtonChecker1 = false
+            return
+        }
+
+        /**
+         * @type {String}
+         */
+        const name = interaction.channel.name
+        var prefix = ""
+        const tickets = config.options
+        tickets.forEach((ticket) => {
+            if (name.startsWith(ticket.channelprefix)){
+                prefix = ticket.channelprefix
+            }
+        })
+
+        await interaction.message.edit({components:[bot.buttons.close.closeCommandRowDisabled]})
+        await interaction.channel.send({embeds:[bot.embeds.commands.deleteEmbed(interaction.user)]})
+        await require("../../../ticketActions/ticketCloser").closeManager(interaction.member,interaction.channel,prefix,"delete",false,true)
+        deleteTicketButtonChecker1 = false
+
+    })
+}
@@ -0,0 +1,41 @@
+const discord = require('discord.js')
+const bot = require('../../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const permissionChecker = require("../../../utils/permisssionChecker")
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //REOPEN
+    client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTreopenTicket") return
+
+        const hiddendata = bot.hiddenData.readHiddenData(interaction.channel.id)
+        if (hiddendata.length < 1) return interaction.reply({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+
+        if (config.system.closeMode == "adminonly"){
+            if (!permissionChecker.ticket(interaction.user.id,interaction.guild.id,ticketId)){
+                if (!permissionChecker.sendUserNoPerms(interaction.user)){
+                    permissionChecker.sendChannelNoPerms(interaction.channel,interaction.user)
+                }
+                return interaction.deferUpdate()
+            }
+        }
+
+        await interaction.deferUpdate()
+        interaction.message.edit({embeds:[bot.embeds.commands.reopenEmbed(interaction.user)],components:[bot.buttons.close.openRowNormal]})
+        require("../../../ticketActions/ticketReopener").reopenTicket(interaction.guild,interaction.channel,interaction.user,ticketId)
+    })
+}
@@ -0,0 +1,20 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+
+module.exports = () => {
+    
+}
@@ -0,0 +1,11 @@
+module.exports = () => {
+    require("./firstmsg")()
+    require("./verifyBars")()
+
+    //accepted
+    require("./accepted/closing")()
+    require("./accepted/reopening")()
+    require("./accepted/deleting")()
+    require("./accepted/closingReason")()
+    require("./accepted/claiming")()
+}
@@ -0,0 +1,100 @@
+const discord = require('discord.js')
+const bot = require('../../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const storage = bot.storage
+const hiddendata = bot.hiddenData
+const embed = discord.EmbedBuilder
+const mc = config.color
+
+const button = discord.ButtonBuilder
+const arb = discord.ActionRowBuilder
+const bs = discord.ButtonStyle
+
+module.exports = () => {
+    //CLOSE
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTcloseTicket") return
+        
+        try {
+            await interaction.deferUpdate()
+        } catch{}
+        interaction.message.edit({components:[bot.buttons.verifybars.closeVerifyBar]})
+        
+    })
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTcloseTicketFalse") return
+        
+        try {
+            await interaction.deferUpdate()
+        } catch{}
+
+        if (interaction.message.pinned && interaction.message.author.id == client.user.id){
+            const claimdata = storage.get("claimData",interaction.channel.id)
+            if (claimdata && claimdata != "false"){
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim]})
+            }else{
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal]})
+            }
+        }else{
+            interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
+        }
+    })
+
+    //DELETE
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicket") return
+        
+        try {
+            await interaction.deferUpdate()
+        } catch{}
+        interaction.message.edit({components:[bot.buttons.verifybars.deleteVerifyBar]})
+        
+    })
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicketFalse") return
+        
+        try {
+            await interaction.deferUpdate()
+        } catch{}
+        
+        if (interaction.message.pinned && interaction.message.author.id == client.user.id){
+            const claimdata = storage.get("claimData",interaction.channel.id)
+            if (claimdata && claimdata != "false"){
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowNormalNoClaim]})
+            }else{
+                interaction.message.edit({components:[bot.buttons.firstmsg.firstmsgRowNormal]})
+            }
+        }else{
+            interaction.message.edit({components:[bot.buttons.close.openRowNormal]})
+        }
+    })
+
+    //DELETE NO TRANSCRIPT
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicket1") return
+        
+        try {
+            await interaction.deferUpdate()
+        } catch{}
+        interaction.message.edit({components:[bot.buttons.verifybars.delete1VerifyBar]})
+        
+    })
+    client.on("interactionCreate",async interaction => {
+        if (!interaction.isButton()) return
+        if (interaction.customId != "OTdeleteTicketFalse1") return
+        
+        try {
+            await interaction.deferUpdate()
+        } catch{}
+        interaction.message.edit({components:[bot.buttons.close.closeCommandRow]})
+    })
+}
@@ -0,0 +1,39 @@
+const index = require("../index")
+
+if (index.developerConfig){
+    var config = require("../devconfig.json")
+}else{var config = require("../config.json")}
+
+var localLanguage = require("../language/english.json")
+const fs = require("fs")
+const lfexists = fs.existsSync("./language/"+config.languageFile+".json")
+if (lfexists) localLanguage = require("../language/"+config.languageFile+".json")
+
+const errorLog = async () => {
+    const chalk = await (await import("chalk")).default
+
+    require("./startscreen").headerDataLanguage("Something went wrong when loading the language!",true)
+}
+
+const successLog = async (language) => {
+    const chalk = await (await import("chalk")).default
+
+    require("./startscreen").headerDataLanguage("sucessfully loaded language "+language,false)
+    index.actionRecorder.push({
+        category:"ot.managers.language",
+        file:"./core/languageManager.js",
+        time:new Date().getTime(),
+        type:"language.success"
+    })
+}
+
+if (!localLanguage){
+    const runError = async () => {
+        await errorLog()
+        process.exit(1)
+    }
+    runError()
+}else{
+    exports.language = localLanguage
+    successLog(config.languageFile)
+}
@@ -0,0 +1,7 @@
+
+ ██████╗ ██████╗ ███████╗███╗   ██╗    ████████╗██╗ ██████╗██╗  ██╗███████╗████████╗
+██╔═══██╗██╔══██╗██╔════╝████╗  ██║    ╚══██╔══╝██║██╔════╝██║ ██╔╝██╔════╝╚══██╔══╝
+██║   ██║██████╔╝█████╗  ██╔██╗ ██║       ██║   ██║██║     █████╔╝ █████╗     ██║   
+██║   ██║██╔═══╝ ██╔══╝  ██║╚██╗██║       ██║   ██║██║     ██╔═██╗ ██╔══╝     ██║   
+╚██████╔╝██║     ███████╗██║ ╚████║       ██║   ██║╚██████╗██║  ██╗███████╗   ██║   
+ ╚═════╝ ╚═╝     ╚══════╝╚═╝  ╚═══╝       ╚═╝   ╚═╝ ╚═════╝╚═╝  ╚═╝╚══════╝   ╚═╝   
@@ -0,0 +1,104 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+
+const APIEvents = require("./api/modules/events")
+
+module.exports = async () => {
+    const chalk = await (await import("chalk")).default
+    
+    client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isButton() && !interaction.isStringSelectMenu()) return
+        if (interaction.isButton() && !interaction.customId.startsWith("newR")) return
+        if (interaction.isStringSelectMenu() && !(interaction.customId == "OTdropdownMenu")) return
+
+        bot.actionRecorder.push({
+            category:"ot.managers.reactionroles",
+            file:"./core/reactionRoles.js",
+            time:new Date().getTime(),
+            type:"reactionRoles.interactionCreated"
+        })
+
+
+        const optionidRaw = interaction.isStringSelectMenu() ? interaction.values[0] : interaction.customId
+        if (!optionidRaw.includes("newR")) return
+        const optionid = optionidRaw.split("newR")[1]
+        if (!optionid){
+            interaction.reply({embeds:[bot.errorLog.serverError(l.errors.roleDoesntExist)]})
+            return
+        }else{
+            try {
+                await interaction.deferUpdate()
+            } catch{}
+        }
+
+        try {
+
+            const option = require("./utils/getButton").getOption(optionid)
+            /**@type {"add"|"remove"|"add&remove"} */
+            const mode = option.mode
+            const user = interaction.member
+            
+            if (mode == "add"){
+                bot.actionRecorder.push({
+                    category:"ot.managers.reactionroles",
+                    file:"./core/reactionRoles.js",
+                    time:new Date().getTime(),
+                    type:"reactionRoles.type.add"
+                })
+                option.roles.forEach((role) => {
+                    interaction.guild.members.cache.find(u => u.id == user.id).roles.add(role)
+    
+                    log("system","added role (reaction roles)",[{key:"user",value:interaction.user.username},{key:"role",value:role}])
+                    const apirole = interaction.guild.roles.cache.find(r => r.id == role)
+                    APIEvents.onReactionRole("add","add",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
+                })
+
+            }else if (mode == "remove"){
+                bot.actionRecorder.push({
+                    category:"ot.managers.reactionroles",
+                    file:"./core/reactionRoles.js",
+                    time:new Date().getTime(),
+                    type:"reactionRoles.type.remove"
+                })
+                option.roles.forEach((role) => {
+                    interaction.guild.members.cache.find(u => u.id == user.id).roles.remove(role)
+                    
+                    log("system","removed role (reaction roles)",[{key:"user",value:interaction.user.username},{key:"role",value:role}])
+                    const apirole = interaction.guild.roles.cache.find(r => r.id == role)
+                    APIEvents.onReactionRole("remove","remove",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
+                })
+                
+            }else if (mode == "add&remove"){
+                bot.actionRecorder.push({
+                    category:"ot.managers.reactionroles",
+                    file:"./core/reactionRoles.js",
+                    time:new Date().getTime(),
+                    type:"reactionRoles.type.add&remove"
+                })
+                option.roles.forEach((role) => {
+                    if (!interaction.guild.members.cache.find(u => u.id == user.id).roles.cache.has(role)){
+                        interaction.guild.members.cache.find(u => u.id == user.id).roles.add(role)
+                        
+                        log("system","added role (reaction roles)",[{key:"user",value:interaction.user.username},{key:"role",value:role}])
+                        const apirole = interaction.guild.roles.cache.find(r => r.id == role)
+                        APIEvents.onReactionRole("add","add&remove",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
+                    }else {
+                        interaction.guild.members.cache.find(u => u.id == user.id).roles.remove(role)
+                        
+                        log("system","removed role (reaction roles)",[{key:"user",value:interaction.user.username},{key:"role",value:role}])
+                        const apirole = interaction.guild.roles.cache.find(r => r.id == role)
+                        APIEvents.onReactionRole("remove","add&remove",apirole,interaction.user,interaction.channel,interaction.guild,new Date())
+                    }
+                })
+            }
+                
+        }catch{
+            interaction.channel.send({embeds:[bot.errorLog.serverError(l.errors.somethingWentWrong)]})
+        }
+    })
+}
@@ -0,0 +1,87 @@
+const discord = require("discord.js")
+const bot = require("../../index")
+const client = require("../../index").client
+const config = bot.config
+const configParser = require("../utils/configParser")
+
+const act = discord.ApplicationCommandType
+const acot = discord.ApplicationCommandOptionType
+
+module.exports = async () => {
+    const sid = config.serverId
+
+    const ids = configParser.getTicketValuesArray("id")
+    /**@type {[{name:String,value:String}]} */
+    var choices = []
+    ids.forEach((id) => {
+        const option = configParser.getTicketById(id)
+        if (option){
+            choices.push({name:option.name,value:option.id})
+        }
+    })
+
+    /**@type {[{name:String,value:String}]} */
+    var msgchoices = []
+    config.messages.forEach((msg) => {
+        msgchoices.push({name:msg.id,value:msg.id})
+    })
+
+    //slashtranslation
+    const ST = require("../../language/slashcmds/slash.json").data
+
+    //create a ticket (/new or /ticket)
+    client.application.commands.create({
+        name:"ticket",
+        description:"Create a ticket!",
+        descriptionLocalizations:ST.newticket,
+        defaultPermission:true,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.String,
+                name:"type",
+                description:"The type of ticket.",
+                required:true,
+                choices:choices
+            }
+        ]
+    },sid)
+
+    client.application.commands.create({
+        name:"new",
+        description:"Create a ticket!",
+        defaultPermission:true,
+        type:act.ChatInput,
+        descriptionLocalizations:ST.newticket,
+        options:[
+            {
+                type:acot.String,
+                name:"type",
+                description:"The type of ticket.",
+                required:true,
+                choices:choices
+
+            }
+        ]
+    },sid)
+
+    //msg
+    client.application.commands.create({
+        name:"message",
+        description:"Create a ticket message.",
+        defaultPermission:true,
+        descriptionLocalizations:ST.message,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.String,
+                name:"id",
+                description:"The message id.",
+                required:true,
+                choices:msgchoices,
+                max_length:30
+
+            }
+        ]
+    },sid)
+}
@@ -0,0 +1,23 @@
+const discord = require("discord.js")
+const bot = require("../../index")
+const client = require("../../index").client
+const config = bot.config
+
+module.exports = async () => {
+    const chalk = (await import("chalk")).default
+    
+    console.log(chalk.red("\nINSTRUCTIONS:\n\n1: Run the command you want to delete in discord.\n2: You get the message 'This command is now deleted!'\n3: There is also a message in the console that says the command is deleted.\n4: reload your discord."))
+    client.on("interactionCreate",(interaction) => {
+        if (!interaction.isChatInputCommand()) return console.log("this isn't a command!")
+
+        interaction.reply({content:"This command is now deleted!"})
+
+        try {
+            client.application.commands.delete(interaction.commandId,interaction.guild.id).then(() => {
+                console.log("deleted the command",chalk.blue(interaction.commandName),"(id:",interaction.commandId+")")
+            })
+        }catch{
+            console.log(chalk.red("something went wrong by the deleting of this command!"))
+        }
+    })
+}
@@ -0,0 +1,305 @@
+const discord = require("discord.js")
+const bot = require("../../index")
+const client = require("../../index").client
+const config = bot.config
+const configParser = require("../utils/configParser")
+
+const act = discord.ApplicationCommandType
+const acot = discord.ApplicationCommandOptionType
+
+/**@param {Boolean|undefined} invisible*/
+module.exports = async (invisible) => {
+    const chalk = (await import("chalk")).default
+    const sid = config.serverId
+
+    const ids = configParser.getTicketValuesArray("id")
+    /**@type {[{name:String,value:String}]} */
+    var choices = []
+    ids.forEach((id) => {
+        const option = configParser.getTicketById(id)
+        if (option){
+            choices.push({name:option.name,value:option.id})
+        }
+    })
+
+    /**@type {[{name:String,value:String}]} */
+    var msgchoices = []
+    config.messages.forEach((msg) => {
+        msgchoices.push({name:msg.id,value:msg.id})
+    })
+
+    var readystats = 0
+
+    //process.stdout.write("[status] there are "+chalk.blue("0 out of 10")+" commands ready! (this can take up to 40 seconds)")
+    if (!invisible){
+        setInterval(() => {
+            if (process.stdout && process.stdout.cursorTo) process.stdout.cursorTo(0)
+            process.stdout.write("[status] there are "+chalk.blue(readystats+" out of 14")+" commands ready! (this can take up to 40 seconds)")
+            if (readystats >= 14){
+                console.log(chalk.green("\nready!"))
+                console.log(chalk.blue("you can now start the bot with "+chalk.bgBlue("'npm start'")+"!"))
+                process.exit(1)
+            }
+        },100)
+    }
+
+    const fs = require("fs")
+    fs.writeFileSync("./storage/slashcmdEnabled.txt",require("../../package.json").version)
+
+    //slashtranslation
+    const ST = require("../../language/slashcmds/slash.json").data
+
+    //create a ticket (/new or /ticket)
+    client.application.commands.create({
+        name:"ticket",
+        description:"Create a ticket!",
+        descriptionLocalizations:ST.newticket,
+        defaultPermission:true,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.String,
+                name:"type",
+                description:"The type of ticket.",
+                required:true,
+                choices:choices
+            }
+        ]
+    },sid).then(() => {
+        readystats++
+    })
+
+    client.application.commands.create({
+        name:"new",
+        description:"Create a ticket!",
+        defaultPermission:true,
+        type:act.ChatInput,
+        descriptionLocalizations:ST.newticket,
+        options:[
+            {
+                type:acot.String,
+                name:"type",
+                description:"The type of ticket.",
+                required:true,
+                choices:choices
+
+            }
+        ]
+    },sid).then(() => {
+        readystats++
+    })
+
+    //help
+    client.application.commands.create({
+        name:"help",
+        description:"View the available commands.",
+        defaultPermission:true,
+        descriptionLocalizations:ST.help,
+        type:act.ChatInput
+    },sid).then(() => {
+        readystats++
+
+    })
+
+    //close
+    client.application.commands.create({
+        name:"close",
+        description:"Close the current ticket.",
+        defaultPermission:true,
+        descriptionLocalizations:ST.close,
+        type:act.ChatInput,
+        options:[{
+            name:"reason",
+            type:discord.ApplicationCommandOptionType.String,
+            required:false,
+            description:"The reason to close this ticket.",
+            maxLength:100
+        }]
+    },sid).then(() => {
+        readystats++
+    })
+
+    //delete
+    client.application.commands.create({
+        name:"delete",
+        description:"Delete the current ticket.",
+        defaultPermission:true,
+        descriptionLocalizations:ST.delete,
+        type:act.ChatInput
+    },sid).then(() => {
+        readystats++
+    })
+
+    //msg
+    client.application.commands.create({
+        name:"message",
+        description:"Create a ticket message.",
+        defaultPermission:true,
+        descriptionLocalizations:ST.message,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.String,
+                name:"id",
+                description:"The message id.",
+                required:true,
+                choices:msgchoices,
+                max_length:30
+
+            }
+        ]
+    },sid).then(() => {
+        readystats++
+    })
+
+    //add
+    client.application.commands.create({
+        name:"add",
+        description:"Add people to this ticket.",
+        defaultPermission:true,
+        descriptionLocalizations:ST.add,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.User,
+                name:"user",
+                description:"The user to add.",
+                required:true
+            }
+        ]
+    },sid).then(() => {
+        readystats++
+    })
+
+    //remove
+    client.application.commands.create({
+        name:"remove",
+        description:"Remove people from this ticket.",
+        defaultPermission:true,
+        descriptionLocalizations:ST.remove,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.User,
+                name:"user",
+                description:"The user to remove.",
+                required:true
+            }
+        ]
+    },sid).then(() => {
+        readystats++
+    })
+
+    //rename
+    client.application.commands.create({
+        name:"rename",
+        description:"Rename this ticket.",
+        defaultPermission:true,
+        descriptionLocalizations:ST.rename,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.String,
+                name:"name",
+                description:"The new name (without prefix).",
+                required:true
+            }
+        ]
+    },sid).then(() => {
+        readystats++
+    })
+
+    //reopen
+    client.application.commands.create({
+        name:"reopen",
+        description:"Reopen this ticket.",
+        defaultPermission:true,
+        descriptionLocalizations:ST.reopen,
+        type:act.ChatInput
+    },sid).then(() => {
+        readystats++
+    })
+
+    //claim
+    client.application.commands.create({
+        name:"claim",
+        description:"Claim this ticket / claim it for someone else.",
+        defaultPermission:true,
+        type:act.ChatInput,
+        options:[
+            {
+                name:"user",
+                type:acot.User,
+                required:false,
+                description:"The user to claim for."
+            }
+        ]
+        
+    },sid).then(() => {
+        readystats++
+    })
+
+    //unclaim
+    client.application.commands.create({
+        name:"unclaim",
+        description:"Unclaim this ticket.",
+        defaultPermission:true,
+        type:act.ChatInput
+    },sid).then(() => {
+        readystats++
+    })
+
+    //category
+    client.application.commands.create({
+        name:"change",
+        description:"Change ticket type.",
+        defaultPermission:true,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.String,
+                name:"type",
+                description:"The new ticket type.",
+                required:true,
+                choices:choices
+            }
+        ]
+    },sid).then(() => {
+        readystats++
+    })
+
+    //stats
+    client.application.commands.create({
+        name:"stats",
+        description:"See bot statistics!",
+        defaultPermission:true,
+        type:act.ChatInput,
+        options:[
+            {
+                type:acot.Subcommand,
+                name:"global",
+                description:"See the global bot stats!"
+            },
+            {
+                type:acot.Subcommand,
+                name:"ticket",
+                description:"See the stats of a ticket (use inside of ticket)!"
+            },
+            {
+                type:acot.Subcommand,
+                name:"user",
+                description:"See the stats from a user or yourself!",
+                options:[
+                    {
+                        type:acot.User,
+                        name:"user",
+                        required:false,
+                        description:"See the stats from a specific user!"
+                    }
+                ]
+            }
+        ]
+    },sid).then(() => {
+        readystats++
+    })
+}
@@ -0,0 +1,79 @@
+const discord = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const logo = require("fs").readFileSync("./core/logo.txt").toString()
+
+/**@param {import('chalk').ChalkInstance} chalk */
+const showFlags = async (chalk) => {
+    var isFlag = false
+    if (process.argv.some((v) => v == "--devconfig")) console.log(chalk.blue("[FLAGS] => used dev config instead of normal config")); isFlag = true
+    if (process.argv.some((v) => v == "--nochecker")) console.log(chalk.blue("[FLAGS] => disabled checker.js")); isFlag = true
+    if (process.argv.some((v) => v == "--tsoffline")) console.log(chalk.blue("[FLAGS] => offline check for html transcripts disabled!")); isFlag = true
+    if (process.argv.some((v) => v == "--debug")) console.log(chalk.blue("[FLAGS] => enabled DEBUG mode")); isFlag = true
+    if (process.argv.some((v) => v == "--noslash")) console.log(chalk.blue("[FLAGS] => slash commands disabled")); isFlag = true
+    if (process.argv.some((v) => v == "--localstatus")) console.log(chalk.blue("[FLAGS] => using local livestatus.json")); isFlag = true
+    if (process.argv.some((v) => v == "--noerrorupload")) console.log(chalk.blue("[FLAGS] => not uploading errors to liveStatus")); isFlag = true
+
+    if (!isFlag) console.log(chalk.blue("no flags!"))
+}
+
+exports.run = async () => {
+    const chalk = await (await import("chalk")).default
+    console.log(chalk.hex("f8ba00")(logo))
+    const version = require("../package.json").version
+    var headertext = "v"+version+"  -  Support: https://discord.dj-dj.be  -  Language: "+config.languageFile
+    const spaceamount = (84-headertext.length)/2
+    var i = 0
+    while (i < spaceamount){
+        headertext = " "+headertext
+        i++
+    }
+    console.log(chalk.bold(headertext+"\n"))
+    console.log(chalk.bold(chalk.underline("FLAGS:")))
+    showFlags(chalk)
+}
+
+/**
+ * @param {import('chalk').ChalkInstance} chalk
+ * @param {{type:String,text:String,enabled:Boolean}} status
+ * @param {Boolean} updatingslash
+ * @param {Boolean} slashmode
+ * 
+*/
+exports.headerDataReady = (chalk,status,updatingslash,slashmode) => {
+    console.log("\n"+chalk.bold(chalk.underline("STARTUP INFO:")))
+    if (status.enabled) console.log(chalk.hex("f8ba00")("status: ")+chalk.bold(status.type.toLowerCase())+" "+status.text)
+    if (slashmode){
+        console.log("\n\n"+chalk.red(chalk.underline("STARTING IN SLASH CMD CONFIGURATION MODE!")))
+        return
+    }
+    console.log(chalk.hex("f8ba00")("updating slash cmds: ")+chalk.bold(updatingslash))
+}
+
+var languageMSG = ""
+var languageErr = false
+/**
+ * @param {String} message
+ * @param {Boolean} err
+*/
+exports.headerDataLanguage = async (message,err) => {
+    languageMSG = message
+    languageErr = err
+}
+
+/**@param {{total:Number,error:Number,success:Number}} plugins*/
+exports.headerDataPlugins = async (plugins) => {
+    const chalk = await (await import("chalk")).default
+    const lmsg = languageErr ? chalk.red(languageMSG) : languageMSG
+    console.log(chalk.hex("f8ba00")("language: ")+lmsg)
+    console.log(chalk.hex("f8ba00")("plugins loaded: ")+chalk.bold(plugins.total+" total ")+"("+plugins.success+"✅ "+plugins.error+"❌)")
+
+    console.log("\n"+chalk.bold(chalk.underline("LIVESTATUS:")))
+    await require("./utils/liveStatus").run(plugins)
+
+    console.log("\n"+chalk.bold(chalk.underline("LOGS:")))
+}
@@ -0,0 +1,383 @@
+const { EmbedBuilder, Guild, TextChannel, Message, User } = require('discord.js')
+const bot = require('../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const permissionChecker = require("./utils/permisssionChecker")
+
+/**@typedef {"TICKETS_CREATED"|"TICKETS_CLOSED"|"TICKETS_DELETED"|"TICKETS_REOPENED"|"TICKETS_AUTOCLOSED"|"TRANSCRIPTS_CREATED"|"TIME_SINCE_UPDATE"|"LAST_VERSION"} OTGlobalStatsType */
+/**@typedef {"CREATED_AT"|"CREATED_BY"|"STATUS"} OTTicketStatsType */
+/**@typedef {"TICKETS_CREATED"|"TICKETS_CLOSED"|"TICKETS_DELETED"|"TICKETS_REOPENED"} OTUserStatsType */
+/**
+ * @callback OTStatsCallback
+ * @param {Boolean|Number|String|undefined} current
+ * @returns {Boolean|Number|String|undefined}
+ */
+
+
+/**
+ * @param {OTGlobalStatsType} type 
+ * @param {OTStatsCallback} callback 
+ */
+const updateGlobalStats = (type,callback) => {
+    const currentstat = bot.statsStorage.get("global",type)
+    const newstat = callback(currentstat)
+    if (["string","number","boolean"].includes(typeof newstat)){
+        bot.statsStorage.set("global",type,newstat)
+    }
+}
+
+/**
+ * @param {OTTicketStatsType} type 
+ * @param {String} id
+ * @param {OTStatsCallback} callback 
+ */
+const updateTicketStats = (type,id,callback) => {
+    const currentstat = bot.statsStorage.get("ticket"+id,type)
+    const newstat = callback(currentstat)
+    if (["string","number","boolean"].includes(typeof newstat)){
+        bot.statsStorage.set("ticket"+id,type,newstat)
+    }
+}
+
+/**
+ * @param {OTUserStatsType} type 
+ * @param {String} id
+ * @param {OTStatsCallback} callback 
+ */
+const updateUserStats = (type,id,callback) => {
+    const currentstat = bot.statsStorage.get("user"+id,type)
+    const newstat = callback(currentstat)
+    if (["string","number","boolean"].includes(typeof newstat)){
+        bot.statsStorage.set("user"+id,type,newstat)
+    }
+}
+
+/**
+ * 
+ * @param {"global"|"ticket"|"user"} scope 
+ * @param {OTGlobalStatsType|OTTicketStatsType|OTUserStatsType} type 
+ * @param {String} [id] 
+ */
+const removeStats = (scope,type,id) => {
+    const newScope = (scope == "global") ? scope : scope+id
+    bot.statsStorage.delete(newScope,type)
+}
+
+/**
+ * 
+ * @param {"global"|"ticket"|"user"} scope 
+ * @param {OTGlobalStatsType|OTTicketStatsType|OTUserStatsType} type 
+ * @param {String} [id] 
+ */
+const existStats = (scope,type,id) => {
+    const newScope = (scope == "global") ? scope : scope+id
+    return (typeof bot.statsStorage.get(newScope,type) == "undefined") ? false : true
+}
+
+/**
+ * 
+ * @param {"global"|"ticket"|"user"} scope 
+ * @param {OTGlobalStatsType|OTTicketStatsType|OTUserStatsType} type 
+ * @param {String} [id] 
+ */
+const getStats = (scope,type,id) => {
+    const newScope = (scope == "global") ? scope : scope+id
+    return bot.statsStorage.get(newScope,type)
+}
+
+const startupStatsManager = () => {
+    //UPDATE LAST UPDATE DATE
+    if (!existStats("global","TIME_SINCE_UPDATE")){
+        updateGlobalStats("TIME_SINCE_UPDATE",(current) => {
+            return new Date().getTime()
+        })
+        updateGlobalStats("LAST_VERSION",(current) => {
+            return (require("../package.json")).version
+        })
+    }
+    if ((require("../package.json")).version != getStats("global","LAST_VERSION")){
+        updateGlobalStats("TIME_SINCE_UPDATE",(current) => {
+            return new Date().getTime()
+        })
+        updateGlobalStats("LAST_VERSION",(current) => {
+            return (require("../package.json")).version
+        })
+    }
+
+    //UPDATE THE OTHER STATS
+    if (!existStats("global","TICKETS_CREATED")){
+        updateGlobalStats("TICKETS_CREATED",(current) => {
+            return 0
+        })
+    }
+    if (!existStats("global","TICKETS_CLOSED")){
+        updateGlobalStats("TICKETS_CLOSED",(current) => {
+            return 0
+        })
+    }
+    if (!existStats("global","TICKETS_DELETED")){
+        updateGlobalStats("TICKETS_DELETED",(current) => {
+            return 0
+        })
+    }
+    if (!existStats("global","TICKETS_AUTOCLOSED")){
+        updateGlobalStats("TICKETS_AUTOCLOSED",(current) => {
+            return 0
+        })
+    }
+    if (!existStats("global","TICKETS_REOPENED")){
+        updateGlobalStats("TICKETS_REOPENED",(current) => {
+            return 0
+        })
+    }if (!existStats("global","TRANSCRIPTS_CREATED")){
+        updateGlobalStats("TRANSCRIPTS_CREATED",(current) => {
+            return 0
+        })
+    }
+
+    //HANDLE MEMBER LEAVE (clear the database)
+    client.on("guildMemberRemove",(member) => {
+        if (existStats("user","TICKETS_CREATED",member.id)){
+            removeStats("user","TICKETS_CREATED",member.id)
+        }
+        if (existStats("user","TICKETS_CLOSED",member.id)){
+            removeStats("user","TICKETS_CLOSED",member.id)
+        }
+        if (existStats("user","TICKETS_DELETED",member.id)){
+            removeStats("user","TICKETS_DELETED",member.id)
+        }
+        if (existStats("user","TICKETS_REOPENED",member.id)){
+            removeStats("user","TICKETS_REOPENED",member.id)
+        }
+    })
+}
+
+/**
+ * @returns {Promise<{startDate:Number, updateDate:Number, version:String, ticketsCreated:Number, ticketsClosed:Number, ticketsDeleted:Number, ticketsReopened:Number, ticketsAutoclosed:Number, transcriptsCreated:Number}>}
+ */
+const getGlobalStats = async () => {
+    //live data
+    const startDate = new Date().getTime() - client.uptime
+    const version = (require("../package.json")).version
+    
+    //saved data
+    const ticketsCreated = getStats("global","TICKETS_CREATED")
+    const ticketsClosed = getStats("global","TICKETS_CLOSED")
+    const ticketsDeleted = getStats("global","TICKETS_DELETED")
+    const ticketsReopened = getStats("global","TICKETS_REOPENED")
+    const ticketsAutoclosed = getStats("global","TICKETS_AUTOCLOSED")
+    const transcriptsCreated = getStats("global","TRANSCRIPTS_CREATED")
+    const timeSinceUpdate = getStats("global","TIME_SINCE_UPDATE")
+
+    return {
+        startDate,
+        updateDate: (typeof timeSinceUpdate == "undefined") ? new Date().getTime() : timeSinceUpdate,
+        version,
+
+        ticketsCreated: (typeof ticketsCreated == "undefined") ? 0 : ticketsCreated,
+        ticketsClosed: (typeof ticketsClosed == "undefined") ? 0 : ticketsClosed,
+        ticketsDeleted: (typeof ticketsDeleted == "undefined") ? 0 : ticketsDeleted,
+        ticketsReopened: (typeof ticketsReopened == "undefined") ? 0 : ticketsReopened,
+        ticketsAutoclosed: (typeof ticketsAutoclosed == "undefined") ? 0 : ticketsAutoclosed,
+        transcriptsCreated: (typeof transcriptsCreated == "undefined") ? 0 : transcriptsCreated,
+    }
+}
+
+/**
+     * 
+     * @param {discord.TextChannel} channel 
+     * @param {Number} limit 
+     * @returns {Promise<Message[]>}
+     */
+const getmessages = async (channel,limit) => {
+    const final = []
+    var lastId = ""
+
+    while (true) {
+        const options = {limit:100}
+        if (lastId) options.before = lastId
+
+        const messages = await channel.messages.fetch(options)
+        messages.forEach(msg => {final.push(msg)})
+        lastId = messages.last().id
+
+        if (messages.size != 100 || final >= limit) {
+            break
+        }
+    }
+    return final
+}
+
+/**
+ * @param {Guild} guild
+ * @param {String} channelid
+ * @returns {Promise<{createdAt:Number, createdBy:String, messageAmount:Number, participants:String[], ticketName:String, status:"open"|"closed"|"reopened"|"autoclosed"}>}
+ */
+const getTicketStats = async (guild,channelid) => {
+    //live data
+    /**@type {TextChannel|undefined} */
+    const channel = guild.channels.cache.find((c) => c.id == channelid)
+    const messageAmount = (channel) ? (await getmessages(channel,5000)).length : 0
+    const participants = (channel) ? channel.members.map((m) => "<@"+m.user.id+">") : []
+
+    //saved data
+    const createdAt = getStats("ticket","CREATED_AT",channelid)
+    const status = getStats("ticket","STATUS",channelid)
+
+    const TEMPcreatedBy = getStats("ticket","CREATED_BY",channelid)
+    const TEMPcreatedByUser = (TEMPcreatedBy) ? guild.members.cache.find((m) => m.id == TEMPcreatedBy) : undefined
+    const createdBy = (TEMPcreatedByUser) ? "<@"+TEMPcreatedByUser.user.id+">" : "an unknown person 😄"
+
+    return {
+        createdAt: (typeof createdAt == "undefined") ? new Date().getTime() : createdAt,
+        createdBy: (typeof createdBy == "undefined") ? 0 : createdBy,
+        messageAmount,
+        participants:participants.slice(0,50),
+        ticketName:channel.name,
+        status: (typeof status == "undefined") ? "open" : status
+    }
+}
+
+/**
+ * @param {Guild} guild
+ * @param {User} user
+ * @param {String} [channelid]
+ * @returns {Promise<{ticketsCreated:Number, ticketsClosed:Number, ticketsDeleted:Number, ticketsReopened:Number, role:"globaladmin"|"ticketadmin"|"member", userName:String}>}
+ */
+const getUserStats = async (guild,user,channelid) => {
+    //live data
+    const hiddendata = bot.hiddenData.readHiddenData(channelid)
+    const ticketId = (hiddendata.length < 1) ? false : hiddendata.find(d => d.key == "type").value
+
+    const isGlobalAdmin = permissionChecker.global(user.id,guild.id)
+    const isTicketAdmin = (ticketId) ? permissionChecker.ticket(user.id,guild.id,ticketId) : false
+    const role = (isGlobalAdmin) ? "globaladmin" : ((isTicketAdmin) ? "ticketadmin" : "member")
+
+    //saved data
+    const ticketsCreated = getStats("user","TICKETS_CREATED",user.id)
+    const ticketsClosed = getStats("user","TICKETS_CLOSED",user.id)
+    const ticketsDeleted = getStats("user","TICKETS_DELETED",user.id)
+    const ticketsReopened = getStats("user","TICKETS_REOPENED",user.id)
+
+    return {
+        ticketsCreated: (typeof ticketsCreated == "undefined") ? 0 : ticketsCreated,
+        ticketsClosed: (typeof ticketsClosed == "undefined") ? 0 : ticketsClosed,
+        ticketsDeleted: (typeof ticketsDeleted == "undefined") ? 0 : ticketsDeleted,
+        ticketsReopened: (typeof ticketsReopened == "undefined") ? 0 : ticketsReopened,
+        role,
+        userName:user.username
+    }
+}
+
+const createGlobalStatsEmbed = async () => {
+    const stats = await getGlobalStats()
+
+    const sentences = [
+        `${l.stats.ticketsCreated}: \`${stats.ticketsCreated}\``,
+        `${l.stats.ticketsClosed}: \`${stats.ticketsClosed}\``,
+        `${l.stats.ticketsDeleted}: \`${stats.ticketsDeleted}\``,
+        `${l.stats.ticketsReopened}: \`${stats.ticketsReopened}\``,
+        `${l.stats.ticketsAutoclosed}: \`${stats.ticketsAutoclosed}\``,
+        
+        `${l.stats.startupDate}: <t:${Math.round(stats.startDate/1000)}:f>`,
+        `${l.stats.latestUpdate}: <t:${Math.round(stats.updateDate/1000)}:D>`
+    ]
+
+    const embed = new EmbedBuilder()
+        .setColor(config.color)
+        .setTitle(`📊 ${l.stats.globalTitle}!`)
+        .setDescription(sentences.slice(0,5).join("\n"))
+        .addFields({
+            name:`${l.stats.systemTitle}:`,
+            value:sentences.slice(5,7).join("\n")
+        })
+        .setFooter({text:`${l.stats.versionTitle}: v${stats.version}`})
+    return embed
+}
+
+/**
+ * @param {Guild} guild
+ * @param {String} channelid
+ */
+const createTicketStatsEmbed = async (guild,channelid) => {
+    const stats = await getTicketStats(guild,channelid)
+
+    if (stats.status == "open"){
+        var newStatus = `🟢 \`${l.stats.switches.open}\``
+    }else if (stats.status == "reopened"){
+        var newStatus = `🟢 \`${l.stats.switches.reopened}\``
+    }else if (stats.status == "closed"){
+        var newStatus = `🔴 \`${l.stats.switches.closed}\``
+    }else if (stats.status == "autoclosed"){
+        var newStatus = `🔴 \`${l.stats.switches.autoclosed}\``
+    }
+
+    const sentences = [
+        `${l.stats.ticketCreatedOn}: <t:${Math.round(stats.createdAt/1000)}:f>`,
+        `${l.stats.ticketCreatedBy}: ${stats.createdBy}`,
+        `${l.stats.messagesSent}: \`${stats.messageAmount}\``,
+        `${l.stats.status}: ${newStatus}`
+    ]
+
+    const embed = new EmbedBuilder()
+        .setColor(config.color)
+        .setTitle(`📊 ${l.stats.ticketTitle}`.replace("{0}",`#${stats.ticketName}!`))
+        .setDescription(sentences.join("\n"))
+        .addFields({
+            name:`${l.stats.participants}:`,
+            value:stats.participants.join("\n")
+        })
+    return embed
+}
+
+/**
+ * @param {Guild} guild
+ * @param {User} user
+ * @param {String} channelid
+ */
+const createUserStatsEmbed = async (guild,user,channelid) => {
+    const stats = await getUserStats(guild,user,channelid)
+
+    if (stats.role == "globaladmin"){
+        var newRole = `🟢 \`${l.stats.switches.globalAdmin}\``
+    }else if (stats.role == "ticketadmin"){
+        var newRole = `🟡 \`${l.stats.switches.ticketAdmin}\``
+    }else if (stats.role == "member"){
+        var newRole = `🔴 \`${l.stats.switches.member}\``
+    }
+
+    const sentences = [
+        `${l.stats.role}: ${newRole}`,
+        `${l.stats.ticketsCreated}: \`${stats.ticketsCreated}\``,
+        `${l.stats.ticketsClosed}: \`${stats.ticketsClosed}\``,
+        `${l.stats.ticketsDeleted}: \`${stats.ticketsDeleted}\``,
+        `${l.stats.ticketsReopened}: \`${stats.ticketsReopened}\``
+    ]
+
+    const embed = new EmbedBuilder()
+        .setColor(config.color)
+        .setTitle(`📊 ${l.stats.userTitle}`.replace("{0}",`${stats.userName}!`))
+        .setDescription(sentences.join("\n"))
+    return embed
+}
+
+module.exports = {
+    updateGlobalStats,
+    updateTicketStats,
+    updateUserStats,
+
+    removeStats,
+    existStats,
+    getStats,
+
+    startupStatsManager,
+
+    getGlobalStats,
+    getTicketStats,
+    getUserStats,
+    createGlobalStatsEmbed,
+    createTicketStatsEmbed,
+    createUserStatsEmbed
+}
@@ -0,0 +1,65 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+
+module.exports = () => {
+    setInterval(async () => {
+        try{
+            const tickets = storage.getCategory("autocloseTickets")
+            if (!tickets) return
+            tickets.forEach(async (t) => {
+                if (t.value == "false" || t.value == 0 || typeof t.value != "number") return
+                try{
+                    
+                    const channel = await client.channels.fetch(t.key,{cache:true})
+                    if (!channel || !channel.isTextBased()) return
+
+                    const message = (await channel.messages.fetch({limit:10})).first()
+                    if (!message) return
+
+                    const secondsSLM = Math.round((new Date().getTime() - message.createdTimestamp)/1000)
+                    const hoursSLM = secondsSLM/3600
+                    
+                    if (hoursSLM > t.value){
+                        /**@type {discord.Guild|false} */
+                        const guild = client.guilds.cache.find((g) => g.id == channel.guild.id)
+                        if (!guild) return
+                        const clientMember = guild.members.cache.find((m) => m.id == client.user.id)
+                        if (!clientMember) return
+
+                        var name = channel.name
+                        var prefix = ""
+                        const tickets = config.options
+                        tickets.forEach((ticket) => {
+                            if (name.startsWith(ticket.channelprefix)){
+                                prefix = ticket.channelprefix
+                            }
+                        })
+
+                        require("./ticketCloser").closeManager(clientMember,channel,prefix,"close","OTautoclose",true)
+                        storage.delete("autocloseTickets",channel.id)
+
+                        //STATS
+                        bot.statsManager.updateGlobalStats("TICKETS_AUTOCLOSED",(current) => {
+                            if (typeof current != "undefined") return current+1
+                            return 1
+                        })
+                        bot.statsManager.updateTicketStats("STATUS",channel.id,(current) => {
+                            return "autoclosed"
+                        })
+
+                        channel.send({embeds:[bot.embeds.commands.autocloseSignalEmbed(client.user,t.value)],components:[bot.buttons.close.closeCommandRow]})
+                    }
+                
+                }catch{
+                    log("system","can't find autoclose channel with ID: "+t.key)
+                    storage.delete("autocloseTickets",t.key)
+                }
+            })
+        }catch{}
+    },120000)
+}
@@ -0,0 +1,253 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+const permsChecker = require("../utils/permisssionChecker")
+
+const pendingDelete = []
+
+/**
+ * 
+ * @param {discord.GuildMember} member
+ * @param {discord.TextChannel} channel
+ * @param {String} prefix
+ * @param {"delete"|"close"|"deletenotranscript"} mode
+ * @param {Boolean} nomessage
+ * @param {String} reason only when closing, not when deleting!
+ */
+exports.closeManager = async (member,channel,prefix,mode,reason,nomessage) => {
+    const guild = channel.guild
+    const user = member.user
+    const chalk = await (await import("chalk")).default
+
+    const newReason = reason ? reason : l.messages.none
+
+    //start code
+
+    //FIX CHANNEL COULD BE CLOSED AFTER DELETE:
+    if (pendingDelete.includes(channel.id)) return false
+
+    /**@type {String}*/
+    const channelname = channel.name
+    const ticketOpenerChannelName = channelname.split(prefix)[1]
+
+    //get user that opened the ticket
+    var getuserID = storage.get("userFromChannel",channel.id)
+    try {
+        var ticketOpener = client.users.cache.find(u => u.id === getuserID)
+        var isDatabaseError = false
+    }catch{var isDatabaseError = true}
+
+    if (!ticketOpener){
+        console.log(chalk.red("[database error]"),"something went wrong when getting the data in the database.\nNo panic, this error fixes itself!")
+        var isDatabaseError = true
+    }
+
+    var enableTranscript = true
+    var deleteRequired = false
+
+    if (mode == "delete" || mode == "deletenotranscript"){
+        //delete
+        const hiddendata = bot.hiddenData.readHiddenData(channel.id)
+        if (hiddendata.length < 1) return channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+        const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
+
+        //check perms
+        if (!guild) return
+        if (!permsChecker.ticket(user.id,guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(user)
+            return
+        }
+
+        //start delete proccess
+        deleteRequired = true
+        if (!nomessage){
+            await channel.send({content:"**"+l.messages.gettingdeleted+"**"})
+        }
+        log("system","deleted a ticket",[{key:"user",value:user.username},{key:"ticket",value:channel.name}])
+        pendingDelete.push(channel.id)
+
+        if (!isDatabaseError) storage.set("amountOfUserTickets",getuserID,Number(storage.get("amountOfUserTickets",getuserID)) - 1)
+        storage.delete("userFromChannel",channel.id)
+        storage.delete("claimData",channel.id)
+        storage.delete("autocloseTickets",channel.id)
+        if (Number(storage.get("amountOfUserTickets",getuserID)) < 0) storage.set("amountOfUserTickets",getuserID,0)
+
+        require("../api/modules/events").onTicketDelete(user,channel,guild,new Date(),{name:channel.name,status:"deleted",ticketOptions:ticketData})
+
+        //STATS
+        bot.statsManager.updateGlobalStats("TICKETS_DELETED",(current) => {
+            if (typeof current != "undefined") return current+1
+            return 1
+        })
+        bot.statsManager.updateUserStats("TICKETS_DELETED",user.id,(current) => {
+            if (typeof current != "undefined") return current+1
+            return 1
+        })
+        bot.statsManager.removeStats("ticket","CREATED_BY",channel.id)
+        bot.statsManager.removeStats("ticket","CREATED_AT",channel.id)
+        bot.statsManager.removeStats("ticket","STATUS",channel.id)
+
+        hiddendata.push({key:"pendingdelete",value:"true"})
+        bot.hiddenData.writeHiddenData(channel.id,hiddendata)
+
+    }else if (mode == "close"){
+        //close
+        const hiddendata = bot.hiddenData.readHiddenData(channel.id)
+        if (hiddendata.length < 1) return channel.send({embeds:[bot.errorLog.notInATicket]})
+        const ticketId = hiddendata.find(d => d.key == "type").value
+        const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
+
+        //check perms
+        if (config.system.closeMode == "adminonly"){
+            if (!guild) return
+            if (!permsChecker.ticket(user.id,guild.id,ticketId)){
+                permsChecker.sendUserNoPerms(user)
+                return
+            }
+        }
+
+        //set new permissions
+        var permissionArray = []
+        const pfb = discord.PermissionFlagsBits
+
+        if (!isDatabaseError) permissionArray.push({
+            id:ticketOpener.id,
+            type:"member",
+            allow:[pfb.ViewChannel],
+            deny:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages]
+        })
+
+        permissionArray.push({
+            id:guild.roles.everyone.id,
+            type:"role",
+            deny:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel]
+        })
+
+        //add main adminroles
+        config.adminRoles.forEach((role,index) => {
+            try {
+                const adminrole = guild.roles.cache.find(r => r.id == role)
+                if (!adminrole) return
+
+                permissionArray.push({
+                    id:adminrole.id,
+                    type:"role",
+                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
+                    deny:[]
+                })
+            }catch{
+                log("system","invalid role! At 'config.json => main_adminroles:"+index)
+            }
+        })
+
+        if (!ticketData) return
+        if (ticketData.closedCategory.enable){
+            /**@type {discord.CategoryChannel} */
+            const category = guild.channels.cache.find(c => c.id == ticketData.closedCategory.id && c.type == discord.ChannelType.GuildCategory)
+            try {
+                channel.setParent(category)
+            }catch{
+                bot.errorLog.log("system","failed to move channel to new category!")
+            }
+        }
+
+        ticketData.adminroles.forEach((role,index) => {
+            if (!config.adminRoles.includes(role)){
+                try {
+                    const adminrole = guild.roles.cache.find(r => r.id == role)
+                    if (!adminrole) return
+                
+                    permissionArray.push({
+                        id:adminrole.id,
+                        type:"role",
+                        allow:[pfb.AddReactions,pfb.ViewChannel,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages],
+                        deny:[]
+                    })
+                }catch{
+                    log("system","invalid role! At 'config.json => options/ticket/...:"+index)
+                }
+            }
+        })
+
+        channel.permissionOverwrites.set(permissionArray)
+
+        if (!nomessage){
+            //message 
+            const embed = new discord.EmbedBuilder()
+                .setColor(config.color)
+                .setTitle(":lock: "+l.commands.closeTitle+" :lock:")
+                .setDescription(l.messages.closedDescription)
+            channel.send({embeds:[embed],components:[bot.buttons.close.closeCommandRow]})
+        }
+
+        log("system","closed a ticket",[{key:"user",value:user.username},{key:"ticket",value:channel.name}])
+        
+
+        //send api event
+        require("../api/modules/events").onTicketClose(user,channel,guild,new Date(),{name:channel.name,status:"closed",ticketOptions:ticketData},newReason)
+
+        //STATS
+        bot.statsManager.updateGlobalStats("TICKETS_CLOSED",(current) => {
+            if (typeof current != "undefined") return current+1
+            return 1
+        })
+        bot.statsManager.updateUserStats("TICKETS_CLOSED",user.id,(current) => {
+            if (typeof current != "undefined") return current+1
+            return 1
+        })
+        bot.statsManager.updateTicketStats("STATUS",channel.id,(current) => {
+            return "closed"
+        })
+    }
+
+    /**
+     * 
+     * @param {discord.TextChannel} channel 
+     * @param {Number} limit 
+     * @returns {Promise<discord.Message[]>} 
+     */
+    const getmessages = async (channel,limit) => {
+        const final = []
+        var lastId = ""
+    
+        while (true) {
+            const options = {limit:100}
+            if (lastId) options.before = lastId
+    
+            const messages = await channel.messages.fetch(options)
+            messages.forEach(msg => {final.push(msg)})
+            lastId = messages.last().id
+    
+            if (messages.size != 100 || final >= limit) {
+                break
+            }
+        }
+        return final
+    }
+
+
+    const transcriptHandler = async () => {
+        if (!bot.tsconfig.sendTranscripts.enableChannel && !bot.tsconfig.sendTranscripts.enableDM) return false
+
+        const APIEvents = require("../api/modules/events")
+        const messages = await getmessages(channel,5000)
+        await require("../transcriptSystem/manager")(messages,guild,channel,user,reason)
+        APIEvents.onTranscriptCreation(messages,channel,guild,new Date())
+    }
+    const deleteHandler = async () => {
+        if (deleteRequired){
+            pendingDelete.shift()
+            //delete HIDDENDATA
+            storage.delete("HIDDENDATA",channel.id)
+
+            await channel.delete()
+        }
+    }
+    if (mode == "delete" || mode == "deletenotranscript") await transcriptHandler()
+    deleteHandler()
+}
@@ -0,0 +1,265 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+const log = bot.errorLog.log
+
+const configParser = require("../utils/configParser")
+const storage = bot.storage
+
+module.exports = () => {
+    //dropdown placeholder
+    client.on("interactionCreate",async (interaction) => {
+        if (!interaction.isStringSelectMenu()) return
+        if (interaction.customId != "OTdropdownMenu") return
+        if (interaction.values.includes("OTChooseTicket")){
+            await interaction.deferUpdate()
+        }
+    })
+
+
+    var closeButton = bot.buttons.firstmsg.firstmsgRowNormal
+    
+    //ticket button click / create ticket
+    client.on("interactionCreate",async (interaction) => {
+        if (interaction.isChatInputCommand() && (interaction.commandName == "new" || interaction.commandName == "ticket")){
+            var customId = "OTnewT"+interaction.options.getString("type")
+        }else if (interaction.isButton()){
+            var customId = interaction.customId
+        }else if (interaction.isStringSelectMenu() && (interaction.customId == "OTdropdownMenu")){
+            var customId = interaction.values[0]
+
+        }else return
+
+        if (interaction.isButton()){
+            if (interaction.customId.startsWith("OTnewT")){
+                const optionid = interaction.customId.split("OTnewT")[1]
+                if (!optionid){
+                    await interaction.reply({embeds:[bot.errorLog.serverError(l.errors.ticketDoesntExist)]})
+                    return
+                }
+            }
+        }
+
+        
+        if (configParser.getTicketValuesArray("id").includes(customId)){
+
+            //ticketoptions from config
+            const currentTicketOptions = configParser.getTicketById(customId)
+            if (currentTicketOptions == false) return interaction.reply({embeds:[bot.errorLog.serverError(l.errors.anotherOption)]})
+
+            if (interaction.isButton() || interaction.isStringSelectMenu() || interaction.isChatInputCommand()){
+                try{
+                    await interaction.deferReply({flags:config.system.answerInEphemeralOnOpen ? ["Ephemeral"] : undefined})
+                }catch{}
+            }
+
+            const currentUserTicketAmount = storage.get("amountOfUserTickets",interaction.member.id)
+            if (config.system.maxAmountOfTickets == 0 || !currentUserTicketAmount || currentUserTicketAmount == "false" || Number(currentUserTicketAmount) < config.system.maxAmountOfTickets){
+
+                //update storage
+                storage.set("amountOfUserTickets",interaction.member.id,Number(currentUserTicketAmount)+1)
+                var ticketNumber = interaction.member.user.username
+
+                //set ticketName
+                var ticketName = currentTicketOptions.channelprefix+ticketNumber
+                var logsname = currentTicketOptions.name
+                
+                //category
+                if (currentTicketOptions.category.length < 16 || currentTicketOptions.category.length > 20){
+                    var newTicketCategory = null
+                }else{
+                    var newTicketCategory = currentTicketOptions.category
+                }
+
+                var permissionsArray = []
+                const pfb = discord.PermissionFlagsBits
+                const guild = client.guilds.cache.find(g => g.id == interaction.guild.id)
+
+                //set @everyone no ticket access
+                permissionsArray.push({
+                    id:interaction.guild.roles.everyone.id,
+                    type:"role",
+                    allow:[],
+                    deny:[pfb.ViewChannel]
+                })
+
+                //add the user that created the ticket
+                permissionsArray.push({
+                    id:interaction.member.id,
+                    type:"member",
+                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel,pfb.ReadMessageHistory]
+                })
+
+                //add main adminroles
+                config.adminRoles.forEach((role,index) => {
+                    try {
+                        const adminrole = guild.roles.cache.find(r => r.id == role)
+                        if (!adminrole) return
+
+                        permissionsArray.push({
+                            id:adminrole.id,
+                            type:"role",
+                            allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel,pfb.ReadMessageHistory]
+                        })
+                    }catch{}
+                })
+
+                //add ticket adminroles
+                /**
+                 * @type {String[]}
+                 */
+                const ticketadmin = currentTicketOptions.adminroles
+                ticketadmin.forEach((role,index) => {
+                    if (!config.adminRoles.includes(role)){
+                        try {
+                            const adminrole = guild.roles.cache.find(r => r.id == role)
+                            if (!adminrole) return
+                        
+                            permissionsArray.push({
+                                id:adminrole.id,
+                                type:"role",
+                                allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel,pfb.ReadMessageHistory]
+                            })
+                        }catch{}
+                    }
+                })
+
+                //add ticket adminroles
+                if (currentTicketOptions.readonlyAdminroles){
+                    currentTicketOptions.readonlyAdminroles.forEach((role,index) => {
+                        if (!config.adminRoles.includes(role) && !currentTicketOptions.adminroles.includes(role)){
+                            try {
+                                const adminrole = guild.roles.cache.find(r => r.id == role)
+                                if (!adminrole) return
+
+                                permissionsArray.push({
+                                    id:adminrole.id,
+                                    type:"role",
+                                    allow:[pfb.AddReactions,pfb.ViewChannel,pfb.ReadMessageHistory],
+                                    deny:[pfb.SendMessages,pfb.AttachFiles,pfb.EmbedLinks]
+                                })
+                            }catch{}
+                        }
+                    })
+                }
+
+                //add member role
+                if (config.system.memberRole && ![" ","0","false","null","undefined"].includes(config.system.memberRole)){
+                    try {
+                        const userrole = guild.roles.cache.find(r => r.id == config.system.memberRole)
+                        if (userrole){
+                            permissionsArray.push({
+                                id:userrole.id,
+                                type:"role",
+                                deny:[pfb.ViewChannel]
+                            })
+                        }
+                    }catch{}
+                }
+
+                //create the channel
+                interaction.guild.channels.create({
+                    name:ticketName,
+                    type:discord.ChannelType.GuildText,
+                    parent:newTicketCategory,
+                    reason:"A new ticket is created",
+                    permissionOverwrites:permissionsArray
+                    
+                }).then((ticketChannel) => {
+                    storage.set("userFromChannel",ticketChannel.id,interaction.member.id)
+                    if (currentTicketOptions.autoclose.enable) storage.set("autocloseTickets",ticketChannel.id,currentTicketOptions.autoclose.inactiveHours)
+
+                    bot.hiddenData.writeHiddenData(ticketChannel.id,[{key:"type",value:currentTicketOptions.id},{key:"openerid",value:interaction.user.id},{key:"createdms",value:new Date().getTime()}])
+
+                    var ticketEmbed = new discord.EmbedBuilder()
+                        //.setAuthor({name:interaction.user.id})
+                        .setColor(config.color)
+                        .setTitle(currentTicketOptions.name)
+                        //.setFooter({text:"Ticket Type: "+currentTicketOptions.id})
+                    if (currentTicketOptions.autoclose.enable){
+                        const footerText = l.commands.autocloseTitle.replace("{0}",currentTicketOptions.autoclose.inactiveHours+"h")
+                        ticketEmbed.setFooter({text:footerText})
+                    }
+
+                    if (currentTicketOptions.ticketmessage.length > 0){
+                        ticketEmbed.setDescription(currentTicketOptions.ticketmessage)
+                    }
+
+                    if (currentTicketOptions.thumbnail.enable) ticketEmbed.setThumbnail(currentTicketOptions.thumbnail.url)
+                    if (currentTicketOptions.image.enable) ticketEmbed.setImage(currentTicketOptions.image.url)
+                
+                    const herePing = currentTicketOptions.ping['@here'] ? " @here" : ""
+                    const everyonePing = currentTicketOptions.ping['@everyone'] ? " @everyone" : ""
+                    const customPing = currentTicketOptions.ping.custom.enable ? " <@&"+currentTicketOptions.ping.custom.roleId+">" : ""
+
+
+                    ticketChannel.send({
+                        content:"<@"+interaction.member.id+">"+herePing+everyonePing+customPing,
+                        embeds:[ticketEmbed],
+                        components:[closeButton]
+                    
+                    }).then(firstmsg => {
+                        firstmsg.pin()
+                    })
+                    
+                    log("system","created new ticket",[{key:"ticket",value:ticketName},{key:"user",value:interaction.user.username}])
+                    require("../api/modules/events").onTicketOpen(interaction.user,ticketChannel,interaction.guild,new Date(),{name:ticketName,status:"open",ticketOptions:currentTicketOptions})
+
+                    //STATS:
+                    bot.statsManager.updateGlobalStats("TICKETS_CREATED",(current) => {
+                        if (typeof current != "undefined") return current+1
+                        return 1
+                    })
+                    bot.statsManager.updateUserStats("TICKETS_CREATED",interaction.user.id,(current) => {
+                        if (typeof current != "undefined") return current+1
+                        return 1
+                    })
+                    bot.statsManager.updateTicketStats("CREATED_BY",ticketChannel.id,(current) => {
+                        return interaction.user.id
+                    })
+                    bot.statsManager.updateTicketStats("CREATED_AT",ticketChannel.id,(current) => {
+                        return new Date().getTime()
+                    })
+                    bot.statsManager.updateTicketStats("STATUS",ticketChannel.id,(current) => {
+                        return "open"
+                    })
+
+                    const channelbutton = new discord.ActionRowBuilder()
+                        .addComponents([
+                            new discord.ButtonBuilder()
+                                .setStyle(discord.ButtonStyle.Link)
+                                .setDisabled(false)
+                                .setEmoji("🎫")
+                                .setLabel(l.commands.goToTicket)
+                                .setURL(ticketChannel.url)
+                        ])
+                        
+                    try{
+                        if (currentTicketOptions.enableDmOnOpen) interaction.member.send({embeds:[bot.errorLog.custom(l.messages.newTicketDmTitle,currentTicketOptions.message,":ticket:",config.color)],components:[channelbutton]})
+                    }
+                    catch{log("system","failed to send DM")}
+
+                    if (((interaction.isButton() || interaction.isStringSelectMenu()) && config.system.answerInEphemeralOnOpen) || interaction.isChatInputCommand()){
+                        if (interaction.deferred || interaction.replied){
+                            interaction.editReply({embeds:[bot.errorLog.success(l.messages.createdTitle,l.messages.createdDescription)],components:[channelbutton]})
+                        }else{
+                            interaction.reply({embeds:[bot.errorLog.success(l.messages.createdTitle,l.messages.createdDescription)],components:[channelbutton]})
+                        }
+                    }
+                })
+            }else{
+                interaction.editReply({embeds:[bot.errorLog.warning(l.errors.maxAmountTitle,l.errors.maxAmountDescription)]})
+                try {
+                    if (config.system.dmMessages){
+                        interaction.member.send({embeds:[bot.errorLog.warning(l.errors.maxAmountTitle,l.errors.maxAmountDescription)]})
+                    }
+                }
+                catch{log("system","can't send DM to member, member doesn't allow dm's")}
+                
+                
+            }
+        }
+    })
+}
@@ -0,0 +1,77 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+const pfb = discord.PermissionFlagsBits
+const permsChecker = require("../utils/permisssionChecker")
+
+/**
+     * 
+     * @param {discord.Guild} guild 
+     * @param {discord.TextBasedChannel} channel 
+     * @param {discord.User} user 
+     * @param {String} ticketId option id
+     * @returns 
+     */
+const reopenTicket = (guild,channel,user,ticketId) => {
+    //check perms
+    if (config.system.closeMode == "adminonly"){
+        if (!guild) return
+        if (!permsChecker.ticket(user.id,guild.id,ticketId)){
+            permsChecker.sendUserNoPerms(user)
+            return
+        }
+    }
+
+    log("system","re-opened a ticket",[{key:"ticket",value:channel.name},{key:"user",value:user.username}])
+
+    var permissionsArray = []
+
+    //set @everyone no ticket access
+    permissionsArray.push({
+        id:guild.roles.everyone,
+        type:"role",
+        allow:[],
+        deny:[pfb.ViewChannel]
+    })
+
+    channel.permissionOverwrites.cache.forEach((p) => {
+        if (p.type == 1){
+            permissionsArray.push({
+                id:p.id,
+                type:"member",
+                allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
+                deny:[]
+            })
+        }else{
+            if (p.id != guild.roles.everyone){
+                permissionsArray.push({
+                    id:p.id,
+                    type:"role",
+                    allow:[pfb.AddReactions,pfb.AttachFiles,pfb.EmbedLinks,pfb.SendMessages,pfb.ViewChannel],
+                    deny:[]
+                })
+            }
+        }
+    })
+    channel.permissionOverwrites.set(permissionsArray)
+
+    require("../api/modules/events").onTicketReopen(user,channel,guild,new Date(),{name:channel.name,status:"reopened",ticketOptions:false})
+    
+    //STATS
+    bot.statsManager.updateGlobalStats("TICKETS_REOPENED",(current) => {
+        if (typeof current != "undefined") return current+1
+        return 1
+    })
+    bot.statsManager.updateUserStats("TICKETS_REOPENED",user.id,(current) => {
+        if (typeof current != "undefined") return current+1
+        return 1
+    })
+    bot.statsManager.updateTicketStats("STATUS",channel.id,(current) => {
+        return "reopened"
+    })
+}
+exports.reopenTicket = reopenTicket
@@ -0,0 +1,123 @@
+const discord = require('discord.js')
+
+const bot = require("../../../index")
+const tsconfig = bot.tsconfig
+const tsembeds = require("../embeds")
+const tsdb = require("../tsdb")
+
+const otversion = require("../../../package.json").version
+const version = require("../info.json").version
+
+/**@typedef {{style:{enableCustomBackground:Boolean, backgroundModus:"color"|"image", backgroundData:String, titleColor:String}, bot:{name:String, id:Number, pfp:String}, ticket:{creatorname:String, creatorid:Number, closedtime:Number, openedtime:Number}}} OThtsDataOption */
+
+
+/**==========================================================
+=============================================================
+================THIS FILE ISN'T USED ANYMORE!!===============
+            This file is for html transcripts V1! 
+       Visit compileJsonV2.js for the current version!
+=============================================================
+===========================================================*/
+
+/**
+ * 
+ * @param {discord.Guild} guild 
+ * @param {discord.Channel} channel 
+ * @param {discord.User} user 
+ * @param {discord.Message[]} messagesInv
+ * @param {OThtsDataOption} data 
+ */
+exports.compile = (guild,channel,user,messagesInv,data) => {
+    const messages = messagesInv.reverse()
+    var invisibleMessages = 0
+    
+    const rawfiles = messages.filter((m) => Array.from(m.attachments).length > 0)
+    var fileAmount = 0
+    rawfiles.forEach((msg) => {
+        fileAmount = fileAmount + Array.from(msg.attachments).length
+    })
+
+    const messagesArray = []
+    messages.forEach((msg) => {
+        if (msg.content || msg.embeds.length > 0 || msg.attachments.toJSON().length > 0){
+
+            const embedArray = []
+            const fileArray = []
+
+            msg.attachments.forEach((file) => {
+                fileArray.push({
+                    name:file.name,
+                    type:file.contentType,
+                    size:file.size.toString()+" bytes",
+                    url:file.url
+                })
+            })
+
+            msg.embeds.forEach((embed) => {
+                embedArray.push({
+                    title:embed.title || false,
+                    description:embed.description ? embed.description : false,
+                    authorimg:((embed.author && embed.author.iconURL) ? embed.author.iconURL : false),
+                    authortext:(embed.author ? embed.author.name : false),
+                    footerimg:((embed.footer && embed.footer.iconURL) ? embed.footer.iconURL : false),
+                    footertext:(embed.footer ? embed.footer.text : false),
+                    color:embed.hexColor,
+                    image:((embed.image && embed.image.url) ? embed.image.url : false),
+                    thumbnail:((embed.thumbnail && embed.thumbnail.url) ? embed.thumbnail.url : false),
+                    url:(embed.url ? embed.url : false)
+                })
+            })
+
+            const memberColor = msg.member ? msg.member.displayHexColor : "#ffffff"
+            messagesArray.push({
+                author:{
+                    name:msg.author.username,
+                    id:Number(msg.author.id),
+                    color:memberColor,
+                    pfp:msg.author.displayAvatarURL()
+                },
+                content:msg.content || "",
+                timestamp:msg.createdTimestamp,
+                embeds:embedArray,
+                files:fileArray
+            })
+        }else {invisibleMessages++}
+    })
+
+    const result = {
+        version,otversion,
+        style:{
+            backgroundData:data.style.backgroundData || "",
+            backgroundModus:data.style.backgroundModus || "",
+            enableCustomBackground:data.style.enableCustomBackground || false,
+            titleColor:data.style.titleColor || "#F8BA00"
+        },
+        bot:{
+            name:data.bot.name || "Open Ticket",
+            id:Number(data.bot.id) || 0,
+            pfp:data.bot.pfp || "transcripts.dj-dj.be/favicon.png"
+        },
+        ticket:{
+            name:channel.name,
+            id:Number(channel.id),
+
+            guildname:guild.name,
+            guildid:Number(guild.id),
+
+            creatorname:data.ticket.creatorname,
+            creatorid:Number(data.ticket.creatorid),
+            closedbyname:user.username,
+            closedbyid:Number(user.id),
+
+            closedtime:data.ticket.closedtime,
+            openedtime:data.ticket.openedtime,
+            
+            messages:Array.from(messages).length-invisibleMessages,
+            files:fileAmount
+        },
+        messages:messagesArray
+    }
+
+
+    return result
+}
@@ -0,0 +1,395 @@
+const discord = require('discord.js')
+
+const bot = require("../../../index")
+const tsconfig = bot.tsconfig
+const tsembeds = require("../embeds")
+const tsdb = require("../tsdb")
+
+const otversion = require("../../../package.json").version
+const version = require("../info.json").version
+
+const mentions = require("./mentions").replacementions
+
+/**@typedef {{background:{enableCustomBackground:Boolean, backgroundModus:"color"|"image", backgroundData:String}, header:{enableCustomHeader:Boolean, decoColor:String, backgroundColor:String, textColor:String}, stats:{enableCustomStats:Boolean, backgroundColor:String, keyTextColor:String, valueTextColor:String, hideBackgroundColor:String, hideTextColor:String}, favicon:{enableCustomFavicon:Boolean, imageUrl:String}} OTTranscriptStyle} */
+/**@typedef {{name:String, id:String, pfp:String}} OTTranscriptBot */
+/**@typedef {{name:String, id:String, guildname:String, guildid:String, guildinvite:String|false, creatorname:String, creatorid:String, closedbyname:String, closedbyid:String, claimedname:String, claimedid:String, creatorpfp:String, closedbypfp:String, claimedpfp:String, closedtime:Number, openedtime:Number, components:{messages:1, files:1, embeds:1, reactions:1, interactions:{dropdowns:1, buttons:1, total:1}, attachments:{invites:1, images:1, gifs:1, stickers:1}}, roleColors:[{id:String,color:String}] }} OTTranscriptTicket */
+/**@typedef {{author:{name:String, id:String, color:String, pfp:String, bot:Boolean, verifiedBot:Boolean, system:Boolean}, content:String|false, timestamp:Number, type:"normal", important:Boolean, edited:Boolean, embeds:[{title:String|false, description:String|false, authorimg:String|false, authortext:String|false, footerimg:String|false, footertext:String|false, color:String, image:String|false, thumbnail:String|false, url:String|false, fields:[{name:String,value:String,inline:Boolean}]}], attachments:[{type:"FILE", name:String, fileType:String, size:String, url:String}, {type:"FILE:image", name:String, fileType:String, size:String, url:String}, {type:"URL:invite", guildId:String, guildName:String, guildSize:Number, guildOnline:Number, image:String, url:String}, {type:"URL:gif", url:String}, {type:"BUILDIN:sticker", name:String, url:String}], components:[{type:"buttons", buttons:[{type:"interaction"|"url", label:String|false, icon:String|false, color:"gray"|"green"|"red"|"blue", id:String|false, url:String|false, disabled:Boolean}]}, {type:"dropdown", placeholder:String|false, options:[{label:String|false, icon:String|false, description:String|false, id:String|false}]}, {type:"reactions", reactions:[{amount:1, emoji:String, type:"svg"|"image"|"gif"}]}], reply:{type:"reply"|"command"|false, user:{name:String, id:String, color:String, pfp:String, bot:Boolean, verifiedBot:Boolean, system:Boolean}, replyOptions:{content:String, messageId:String, channelId:String, guildId:String}, commandOptions:{interactionName:String, interactionId:String}}}} OTTranscriptMessage */
+/**@typedef {{enabled:Boolean,premiumToken:String, customCredits:{enable:Boolean, replaceText:String, replaceURL:String, enableReportBug:Boolean},customHeaderUrl:{enabled:Boolean, url:String, text:String}, customTranscriptUrl:{enabled:Boolean, name:String}, customFavicon:{enabled:Boolean, image:String},additionalFlags:String[]}} OTTranscriptPremium */
+
+/**@typedef {{version:"2", otversion:String, language:String, style:OTTranscriptStyle, bot:OTTranscriptBot, ticket:OTTranscriptTicket, messages:OTTranscriptMessage[], premium:OTTranscriptPremium}} OTTranscriptCompileInput */
+
+/**@typedef {{style:OTTranscriptStyle,bot:OTTranscriptBot,ticket:OTTranscriptTicket,premium:OTTranscriptPremium}} OTHTMLDataOption */
+
+
+/**@param {discord.ButtonStyle} buttonstyle */
+const buttonStyleToColor = (buttonstyle) => {
+    if (buttonstyle == discord.ButtonStyle.Primary){
+        return "blue"
+    }else if (buttonstyle == discord.ButtonStyle.Secondary){
+        return "gray"
+    }else if (buttonstyle == discord.ButtonStyle.Danger){
+        return "red"
+    }else if (buttonstyle == discord.ButtonStyle.Success){
+        return "green"
+    }else{
+        return "gray"
+    }
+}
+
+/**
+ * 
+ * @param {discord.Guild} guild 
+ * @param {discord.Channel} channel 
+ * @param {discord.User} user 
+ * @param {discord.Message[]} messagesInv
+ * @param {OTHTMLDataOption} data 
+ */
+exports.compile = (guild,channel,user,messagesInv,data) => {
+    const messages = messagesInv.reverse()
+    var invisibleMessages = 0
+    
+    //MESSAGE STATS COUNTS
+    var messageAmount = messages.length
+    var fileAmount = 0
+    var embedAmount = 0
+    var reactionsAmount = 0
+    var interactionAmount = 0
+    messages.forEach((msg) => {
+        fileAmount = fileAmount + Array.from(msg.attachments).length
+        embedAmount = embedAmount + msg.embeds.length
+
+        msg.reactions.cache.forEach(reaction => {
+            reactionsAmount = reactionsAmount + reaction.count
+        })
+        if (msg.components && msg.components.length > 0){
+            msg.components.forEach((component) => {
+                if (component.components.length > 0){
+                    interactionAmount = interactionAmount + component.components.length
+                }else{
+                    interactionAmount = interactionAmount+1
+                }
+                
+            })
+        }
+    })
+
+    /**@type {OTTranscriptMessage[]} */
+    const messagesArray = []
+    messages.forEach((msg) => {
+        if (msg.content || msg.embeds.length > 0 || msg.attachments.toJSON().length > 0 || msg.components.length > 0 || msg.reactions.cache.size > 0){
+
+            const embedArray = []
+            const attachmentArray = []
+            const componentsArray = []
+
+            msg.attachments.forEach((file) => {
+                attachmentArray.push({
+                    type:"FILE",
+                    name:file.name,
+                    fileType:file.contentType,
+                    size:Math.round(file.size/1000)+" kb",
+                    url:file.url
+                })
+            })
+
+            msg.embeds.forEach((embed) => {
+                embedArray.push({
+                    title:embed.title || false,
+                    description:embed.description ? mentions(embed.description,guild) : false,
+                    authorimg:((embed.author && embed.author.iconURL) ? embed.author.iconURL : false),
+                    authortext:(embed.author ? embed.author.name : false),
+                    footerimg:((embed.footer && embed.footer.iconURL) ? embed.footer.iconURL : false),
+                    footertext:(embed.footer ? embed.footer.text : false),
+                    color:embed.hexColor,
+                    image:((embed.image && embed.image.url) ? embed.image.url : false),
+                    thumbnail:((embed.thumbnail && embed.thumbnail.url) ? embed.thumbnail.url : false),
+                    url:(embed.url ? embed.url : false),
+                    fields:embed.fields
+                })
+            })
+
+            const tempreactions = []
+            msg.reactions.cache.forEach((reaction) => {
+                const count = reaction.count
+                const emoji = reaction.emoji
+
+                if (emoji instanceof discord.GuildEmoji){
+                    //custom emoji
+                    tempreactions.push({
+                        amount:count,
+                        emoji:emoji.imageURL(),
+                        type:(emoji.animated) ? "gif" : "image"
+                    })
+                }else if (emoji instanceof discord.ReactionEmoji){
+                    //build-in emoji
+                    tempreactions.push({
+                        amount:count,
+                        emoji:emoji.name,
+                        type:"svg"
+                    })
+                }
+            })
+            componentsArray.push({
+                type: "reactions",
+                reactions:tempreactions
+            })
+
+            msg.components.forEach((actionrow) => {
+                var isdropdown = false
+                var actioncomponents = []
+                actionrow.components.forEach((comp) => {
+                    if (comp.type == discord.ComponentType.ActionRow || comp.type == discord.ComponentType.TextInput) return
+                    
+                    /**
+                     * type: "buttons";
+                        buttons: [{
+                            type: "interaction" | "url";
+                            label: string | false;
+                            icon: string | false;
+                            color: "gray" | "green" | "red" | "blue";
+                            id: string | false;
+                            url: string | false;
+                            disabled: boolean;
+                        }];
+                    }, {
+                        type: "dropdown";
+                        placeholder: string | false;
+                        options: [{
+                            label: string | false;
+                            icon: string | false;
+                            description: string | false;
+                            id: string | false;
+                        }];
+                    },
+                     */
+                    if (comp.type == discord.ComponentType.Button){
+                        actioncomponents.push({
+                            type: (comp.style == discord.ButtonStyle.Link) ? "url" : "interaction",
+                            label: (comp.label) ? comp.label : false,
+                            icon: (comp.emoji) ? comp.emoji.name : false,
+                            color: buttonStyleToColor(comp.style),
+                            id: comp.customId ? comp.customId : false,
+                            url: (comp.url) ? comp.url : false,
+                            disabled: false
+                        })
+                    }else{
+                        isdropdown = true
+                        var drpdwnoptions = []
+                        /**@type {discord.APISelectMenuOption[]} */
+                        const dropdownoptions = comp.options
+                        dropdownoptions.forEach((opt) => {
+                            drpdwnoptions.push({
+                                label: opt.label,
+                                icon: (opt.emoji) ? opt.emoji : false,
+                                description: (opt.description) ? opt.description : false,
+                                id: "hello world :)"
+                            })
+                        })
+
+                        componentsArray.push({
+                            type:"dropdown",
+                            placeholder:false,
+                            options:drpdwnoptions
+                        })
+                    }
+                })
+
+                if (!isdropdown){
+                    componentsArray.push({
+                        type:"buttons",
+                        buttons:actioncomponents
+                    }) 
+                }
+            })
+
+            const important = msg.guild ? (msg.content.includes("<@"+msg.guild.id+">") || msg.content.includes("<@everyone") || msg.content.includes("@here")): false
+
+            const replytype = (msg.interaction) ? "command" : ((msg.reference) ? "reply" : false)
+            if (replytype == "command"){
+                const replycolorRAW = msg.guild.members.cache.find((m) => m.id == msg.interaction.user.id)
+                const replycolor = (replycolorRAW) ? replycolorRAW.displayHexColor.replace("#000000","#ffffff") : "#ffffff"
+                var reply = {
+                    type:replytype,
+                    commandOptions:{
+                        interactionId:msg.interaction.id,
+                        interactionName:msg.interaction.commandName
+                    },
+                    user:{
+                        name:msg.interaction.user.displayName,
+                        id:msg.interaction.user.id,
+                        color:replycolor,
+                        pfp:msg.interaction.user.displayAvatarURL(),
+                        bot:msg.interaction.user.bot,
+                        system:msg.interaction.user.system,
+                        verifiedBot:msg.interaction.user.flags.has(discord.UserFlags.VerifiedBot)
+                    }
+                }
+            }else if (replytype == "reply"){
+
+                var replycontentRAW = messages.find((msg2) => msg2.id == msg.reference.messageId)
+                var replycontent = (replycontentRAW && replycontentRAW.content) ? replycontentRAW.content.slice(0,(60-replycontentRAW.author.displayName.length)) : "deleted this message"
+                const replycolorRAW = (replycontentRAW) ? msg.guild.members.cache.find((m) => m.id == replycontentRAW.author.id) : false
+                const replycolor = (replycolorRAW) ? replycolorRAW.displayHexColor.replace("#000000","#ffffff") : "#ffffff"
+                
+                var user = (replycontentRAW && replycontentRAW.content) ? {
+                    name:(replycontentRAW) ? replycontentRAW.author.displayName : "undefined",
+                    id:(replycontentRAW) ? replycontentRAW.author.id : "undefined",
+                    color:replycolor,
+                    pfp:(replycontentRAW) ? replycontentRAW.author.displayName : "",
+                    bot:(replycontentRAW) ? replycontentRAW.author.bot : false,
+                    system:(replycontentRAW) ? replycontentRAW.author.system : false,
+                    verifiedBot:(replycontentRAW) ? replycontentRAW.author.flags.has(discord.UserFlags.VerifiedBot) : false,
+                } : {
+                    name:"someone",
+                    id:"undefined",
+                    color:"#ffffff",
+                    pfp:"https://raw.githubusercontent.com/twitter/twemoji/master/assets/72x72/1f5d1.png",
+                    bot:false,
+                    system:false,
+                    verifiedBot:false,
+                }
+                
+                var reply = {
+                    type:replytype,
+                    replyOptions:{
+                        content:replycontent,
+                        messageId: msg.reference.messageId,
+                        channelId: msg.reference.channelId,
+                        guildId: msg.reference.guildId
+                    },
+                    user:user
+                }
+            }else{var reply = {type:replytype}}
+
+            const authorColor = msg.member ? msg.member.displayHexColor.replace("#000000","#ffffff") : "#ffffff"
+            messagesArray.push({
+                author:{
+                    name:msg.author.displayName,
+                    id:msg.author.id,
+                    color:authorColor,
+                    pfp:msg.author.displayAvatarURL(),
+                    bot:msg.author.bot,
+                    system:msg.author.system,
+                    verifiedBot:msg.author.flags.has(discord.UserFlags.VerifiedBot)
+                },
+                content:mentions(msg.content,guild) || "",
+                timestamp:msg.createdTimestamp,
+                embeds:embedArray,
+                attachments:attachmentArray,
+                edited: (typeof msg.editedTimestamp == "number"),
+                type:"normal",
+                important:important,
+                reply:reply,
+                components:componentsArray
+            })
+        }else {invisibleMessages++}
+    })
+
+    const dsb = data.style.background
+    const dsh = data.style.header
+    const dss = data.style.stats
+    const dsf = data.style.favicon
+
+    /**@type {OTTranscriptCompileInput} */
+    const result = {
+        version,otversion,
+        language:bot.config.languageFile,
+        style:{
+            background:{
+                backgroundData:dsb.backgroundData || "",
+                backgroundModus:dsb.backgroundModus || "",
+                enableCustomBackground:dsb.enableCustomBackground || false,
+            },
+            header:{
+                backgroundColor:dsh.backgroundColor || "#202225",
+                decoColor:dsh.decoColor || "#F8BA00",
+                textColor:dsh.textColor || "#ffffff",
+                enableCustomHeader:dsh.enableCustomHeader || false
+            },
+            stats:{
+                backgroundColor:dss.backgroundColor || "#202225",
+                keyTextColor:dss.keyTextColor || "#737373",
+                valueTextColor:dss.valueTextColor || "#ffffff",
+                hideBackgroundColor:dss.hideBackgroundColor || "#40444a",
+                hideTextColor:dss.hideTextColor || "#ffffff",
+                enableCustomStats:dss.enableCustomStats || false
+            }
+        },
+        bot:{
+            name:data.bot.name || "Open Ticket",
+            id:data.bot.id || 0,
+            pfp:data.bot.pfp || "transcripts.dj-dj.be/favicon.png"
+        },
+        ticket:{
+            name:channel.name,
+            id:channel.id,
+
+            guildname:guild.name,
+            guildid:guild.id,
+            guildinvite:"",
+
+            creatorname:data.ticket.creatorname,
+            creatorid:data.ticket.creatorid,
+            creatorpfp:data.ticket.creatorpfp,
+
+            closedbyname:user.displayName,
+            closedbyid:user.id,
+            closedbypfp:user.displayAvatarURL(),
+
+            claimedid:"",
+            claimedname:"",
+            claimedpfp:"",
+            
+            closedtime:data.ticket.closedtime,
+            openedtime:data.ticket.openedtime,
+            
+            roleColors:[],
+            components:{
+                messages:messageAmount,
+                embeds:embedAmount,
+                files:fileAmount,
+                interactions:{
+                    buttons:0,
+                    dropdowns:0,
+                    total:interactionAmount
+                },
+                reactions:reactionsAmount,
+                attachments:{
+                    gifs:0,
+                    images:0,
+                    stickers:0,
+                    invites:0
+                }
+            }
+        },
+        messages:messagesArray,
+        premium:{
+            enabled:false,
+            premiumToken:"",
+            
+            customCredits:{
+                enable:false,
+                replaceText:"Powered By Open Ticket!",
+                replaceURL:"https://openticket.dj-dj.be",
+                enableReportBug:true
+            },
+            customHeaderUrl:{
+                enabled:false,
+                url:"https://openticket.dj-dj.be",
+                text:"Hello!"
+            },
+            customTranscriptUrl:{
+                enabled:false,
+                name:"test-server"
+            },
+            customFavicon:{
+                enabled:dsf.enableCustomFavicon,
+                image:(dsf.imageUrl) ? dsf.imageUrl : "https://openticket.dj-dj.be"
+            },
+            additionalFlags:[]
+        }
+    }
+
+
+    return result
+}
@@ -0,0 +1,29 @@
+const axios = require("axios").default
+const discord = require('discord.js')
+
+const bot = require("../../../index")
+const tsconfig = bot.tsconfig
+const tsembeds = require("../embeds")
+const tsdb = require("../tsdb")
+
+/**@typedef {{status:"success"|"error", id:String, time:Number, estimated:{lastdump: Number, processtime:Number,waittime:Number}, transcriptstatus:{value:2, data:{fetchedmsgs:true, uploaded:true, inqueue:true, processed:false, waiting:false, available:false}}}} OTuploadResponse */
+
+/**
+ * @param {Object} json
+ * @returns {Promise<OTuploadResponse|false>}
+ */
+exports.upload = async (json) => {
+    return new Promise(async (resolve,reject) => {
+        const data = encodeURIComponent(JSON.stringify(json))
+
+        try {
+        const res = await axios.post("https://apis.dj-dj.be/transcripts/upload?auth=openticketTRANSCRIPT1234&version=2",JSON.stringify(json))
+        if (res.status != 200) resolve(false)
+        
+        resolve(res.data)
+        }catch(err){
+            console.log("Failed HTML transcript upload! Reached Ratelimit 429!")
+            resolve(false)
+        }
+    })
+}
@@ -0,0 +1,57 @@
+const discord = require('discord.js')
+
+const bot = require("../../../index")
+const tsconfig = bot.tsconfig
+const tsembeds = require("../embeds")
+const tsdb = require("../tsdb")
+
+/**
+ * 
+ * @param {String} text 
+ * @param {discord.Guild} guild 
+ */
+exports.replacementions = (text,guild) => {
+    const userregex = /<@([0-9]+)>(\s)?/g
+    const usertext = text.replace(userregex,(x) => {
+        var res = userregex.exec(x)
+        userregex.lastIndex = 0
+
+        var member = guild.members.cache.find((m) => m.id == res[1])
+        var text = member ? member.user.username.replace(/\s/g,"&nbsp;") : res[1]
+        return "<@"+text+"> "
+    })
+
+    const channelregex = /<#([0-9]+)>(\s)?/g
+    const channeltext = usertext.replace(channelregex,(x) => {
+        var res = channelregex.exec(x)
+        channelregex.lastIndex = 0
+
+        var channel = guild.channels.cache.find((c) => c.id == res[1])
+        var text = channel ? channel.name.replace(/\s/g,"&nbsp;") : res[1]
+        return "<#"+text+"> "
+    })
+
+    const roleregex = /<@&([0-9]+)>(\s)?/g
+    const roletext = channeltext.replace(roleregex,(x) => {
+        var res = roleregex.exec(x)
+        roleregex.lastIndex = 0
+
+        var role = guild.roles.cache.find((r) => r.id == res[1])
+        var text = role ? role.name.replace(/\s/g,"&nbsp;") : res[1]
+        
+        var color = role ? ((role.hexColor == "#000000") ? "regular" : role.hexColor) : "regular"
+
+        return "<@&"+text+"::"+color+"> "
+    })
+
+    const defaultroleregex = /@(everyone|here)(\s)?/g
+    const defaultroletext = roletext.replace(defaultroleregex,(x) => {
+        var res = defaultroleregex.exec(x)
+        defaultroleregex.lastIndex = 0
+
+        var text = res[1]
+        return "<@&"+text+"::regular> "
+    })
+
+    return defaultroletext
+}
@@ -0,0 +1,80 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+const tsconfig = bot.tsconfig
+
+/**
+ * 
+ * @param {String} name 
+ * @param {String} id 
+ * @param {Number} rawprocesstime milliseconds
+ * @param {discord.User} user 
+ */
+exports.beingprocessed = (name,id,rawprocesstime,user) => {
+
+    const newtime = rawprocesstime
+
+    const processtime = "<t:"+newtime.getTime().toString().substring(0,newtime.getTime().toString().length-3)+":R>"
+
+    const embed = new discord.EmbedBuilder()
+        .setTitle("🧾 "+l.transcripts.title)
+        .setColor(config.color)
+        .setAuthor({name:user.username,iconURL:user.displayAvatarURL()})
+        .setFooter({text:name})
+
+        .setDescription("`"+l.transcripts.processed+"...`\n"+l.transcripts.wait+"\n\n"+l.transcripts.estimated+": "+processtime)
+
+    return embed
+}
+
+
+/**
+ * 
+ * @param {String} name channel name
+ * @param {String} url transcript url
+ * @param {discord.User} user transcript closer
+ * @param {discord.User} creator transcript creator
+ */
+exports.tsready = (name,url,user,creator) => {
+    const embed = new discord.EmbedBuilder()
+        .setTitle("🧾 "+l.transcripts.title)
+        .setColor(config.color)
+        .setAuthor({name:user.username,iconURL:user.displayAvatarURL()})
+        .setFooter({text:name})
+        
+        if (creator) embed.setFields([{name:"Ticket Creator", value:"<@"+creator.id+">"}])
+
+        if (url){
+            embed.setURL(url)
+            embed.setDescription("\n["+l.transcripts.available+"]("+url+")\n")
+        }else{
+            embed.setDescription("\n"+l.transcripts.available+"\n")   
+        }
+
+    return embed
+}
+
+/**
+ * 
+ * @param {String} name 
+ * @param {String} id 
+ * @param {discord.User} user 
+ * @param {undefined|String} err
+ */
+exports.tserror = (name,id,user,err) => {
+    const embed = new discord.EmbedBuilder()
+        .setTitle("❌ "+l.transcripts.title)
+        .setColor(discord.Colors.Red)
+        .setAuthor({name:user.username,iconURL:user.displayAvatarURL()})
+        .setFooter({text:name})
+
+        const errDesc = (typeof err == "string") ? "\n"+err : ""
+
+        embed.setDescription("Something went wrong while creating the HTML transcript.\n\n[possible reasons](https://otdocs.dj-dj.be/docs/current/docs/system/transcripts)"+errDesc)
+    
+    return embed
+}
@@ -0,0 +1,3 @@
+{
+    "version":"2"
+}
@@ -0,0 +1,221 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+
+const tsconfig = bot.tsconfig
+const tsembeds = require("./embeds")
+const tsdb = require("./tsdb")
+
+
+const checkAvailability = async () => {
+    if (process.argv.some((v) => v == "--tsoffline")) return true
+    const axios = require("axios").default
+    try{
+        const res = await axios.get("https://apis.dj-dj.be/transcripts/status.json")
+        if (!res || !(res.status == 200) || !res.data) return false
+
+        if (res.data && res.data["v2"] == "online") return true
+        else return false
+    }catch{
+        return false
+    }
+}
+
+/**
+ * 
+ * @param {discord.Message[]} messages 
+ * @param {discord.Guild} guild 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.User} user 
+ * @param {String|false} reason 
+ */
+module.exports = async (messages,guild,channel,user,reason) => {
+    require("../api/modules/events").onTranscriptCreation(messages,channel,guild,new Date())
+    bot.statsManager.updateGlobalStats("TRANSCRIPTS_CREATED",(current) => {
+        if (typeof current != "undefined") return current+1
+        return 1
+    })
+    const msglist = await channel.messages.fetchPinned()
+
+    const chName = channel.name
+    const chId = channel.id
+    
+    const asyncmanager = async () => {
+        const hiddendata = bot.hiddenData.readHiddenData(channel.id)
+        if (hiddendata.length < 1) return
+        const ticketId = hiddendata.find(d => d.key == "type").value
+        const ticketData = require("../utils/configParser").getTicketById(ticketId,true)
+
+        const id = hiddendata.find(d => d.key == "openerid").value
+        const opentime = new Date(Number(hiddendata.find(d => d.key == "createdms").value))
+
+        const ticketopener = client.users.cache.find(u => u.id == id)
+        
+        if (tsconfig.sendTranscripts.useHTMLtranscripts){
+            const tsb = tsconfig.style.background
+            const tsh = tsconfig.style.header
+            const tss = tsconfig.style.stats
+            const tsf = tsconfig.style.favicon
+            const JSONDATA = require("./communication/compileJsonV2").compile(guild,channel,user,messages,{
+                style:{
+                    background:{
+                        enableCustomBackground:tsb.enableCustomBackground,
+                        backgroundModus:tsb.backgroundModus,
+                        backgroundData:tsb.backgroundData
+                    },
+                    header:{
+                        enableCustomHeader:tsh.enableCustomHeader,
+                        backgroundColor:tsh.backgroundColor,
+                        decoColor:tsh.decoColor,
+                        textColor:tsh.textColor
+                    },
+                    stats:{
+                        enableCustomStats:tss.enableCustomStats,
+                        backgroundColor:tss.backgroundColor,
+                        keyTextColor:tss.keyTextColor,
+                        valueTextColor:tss.valueTextColor,
+                        hideBackgroundColor:tss.hideBackgroundColor,
+                        hideTextColor:tss.hideTextColor
+                    },
+                    favicon:{
+                        enableCustomFavicon:tsf.enableCustomFavicon,
+                        imageUrl:tsf.imageUrl
+                    }
+                    
+                },
+                bot:{
+                    name:client.user.displayName,
+                    id:client.user.id,
+                    pfp:client.user.displayAvatarURL(),
+                },
+                ticket:{
+                    creatorid:ticketopener.id,
+                    creatorname:ticketopener.displayName,
+                    creatorpfp:ticketopener.displayAvatarURL(),
+
+                    openedtime:opentime.getTime(),
+                    closedtime:new Date().getTime()
+                }
+            })
+
+            if (!await checkAvailability()){
+                const attachment = await require("./oldTranscript").createTranscript(messages,channel)
+                const errembed = tsembeds.tserror(chName,chId,user)
+
+                if (tsconfig.sendTranscripts.enableChannel){
+                    /**@type {discord.TextChannel|undefined} */
+                    const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
+            
+                    if (!tc) return
+                    tc.send({embeds:[errembed],files:[attachment]})
+                }
+                if (tsconfig.sendTranscripts.enableDM && user){
+                    const embed = tsembeds.tsready(chName,null,user,ticketopener)
+                    try {
+                        ticketopener.send({embeds:[embed],files:[attachment]})
+                    }catch{}
+                }
+                return
+            }
+
+            const TSdata = await require("./communication/index").upload(JSONDATA)
+            if (!TSdata){
+                const attachment = await require("./oldTranscript").createTranscript(messages,channel)
+                const errembed = tsembeds.tserror(chName,chId,user,"`HTML Transcript API: reached ratelimit`")
+
+                if (tsconfig.sendTranscripts.enableChannel){
+                    /**@type {discord.TextChannel|undefined} */
+                    const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
+            
+                    if (!tc) return
+                    tc.send({embeds:[errembed],files:[attachment]})
+                }
+                if (tsconfig.sendTranscripts.enableDM && user){
+                    const embed = tsembeds.tsready(chName,null,user,ticketopener)
+                    try {
+                        ticketopener.send({embeds:[embed],files:[attachment]})
+                    }catch{}
+                }
+                return false
+            }
+
+            if (TSdata.status == "success"){
+                //MAKE THIS COMPATIBLE WITH PREMIUM "customTranscriptUrl" IN FUTURE VERSIONS!!
+                const url = "https://transcripts.dj-dj.be/v2/"+TSdata.time+"_"+TSdata.id+".html"
+
+                //calculate estimated time
+                //const lastDumpTime = (new Date(TSdata.estimated.lastdump).getTime())
+                //const dumpLoopTime = 15000
+                //const nextDump = new Date(lastDumpTime+dumpLoopTime)
+                //const processtime = TSdata.estimated.processtime+6000 //6sec extra time for overflow
+
+                const duration = TSdata.estimated.waittime
+                const finaltime = new Date(new Date().getTime()+duration)
+
+                //waiting
+                if (tsconfig.sendTranscripts.enableChannel){
+                    /**@type {discord.TextChannel|undefined} */
+                    const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
+            
+                    if (!tc) return
+                    const embed = tsembeds.beingprocessed(chName,chId,finaltime,user)
+                    var msg = await tc.send({embeds:[embed]})
+                }else {var msg = false}
+
+                //ready
+                setTimeout(() => {
+                    if (msg){
+                        msg.edit({embeds:[tsembeds.tsready(chName,url,user,ticketopener)]})
+                    }
+
+                    if (tsconfig.sendTranscripts.enableDM){
+                        if (!user) return
+                        const embed = tsembeds.tsready(chName,url,user,ticketopener)
+                        try {
+                            ticketopener.send({embeds:[embed]})
+                        }catch{}
+                    }
+                },duration)
+            }else{
+                const attachment = await require("./oldTranscript").createTranscript(messages,channel)
+                const errembed = tsembeds.tserror(chName,chId,user,"`error type: transcript API error`")
+
+                if (tsconfig.sendTranscripts.enableChannel){
+                    /**@type {discord.TextChannel|undefined} */
+                    const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
+            
+                    if (!tc) return
+                    tc.send({embeds:[errembed],files:[attachment]})
+                }
+                if (tsconfig.sendTranscripts.enableDM && user){
+                    const embed = tsembeds.tsready(chName,null,user,ticketopener)
+                    try {
+                        ticketopener.send({embeds:[embed],files:[attachment]})
+                    }catch{}
+                }
+            }
+        }else{
+            const attachment = await require("./oldTranscript").createTranscript(messages,channel)
+            const embed = tsembeds.tsready(chName,null,user,ticketopener)
+
+            if (tsconfig.sendTranscripts.enableChannel){
+                /**@type {discord.TextChannel|undefined} */
+                const tc = guild.channels.cache.find((c) => c.id == tsconfig.sendTranscripts.channel)
+        
+                if (!tc) return
+                tc.send({embeds:[embed],files:[attachment]})
+            }
+            if (tsconfig.sendTranscripts.enableDM && user){
+                const embed = tsembeds.tsready(chName,null,user,ticketopener)
+                try {
+                    ticketopener.send({embeds:[embed],files:[attachment]})
+                }catch{}
+            }
+        }
+    }
+    asyncmanager()
+}
@@ -0,0 +1,60 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const l = bot.language
+
+/**
+ * 
+ * @param {discord.Message[]} messagecollection 
+ * @param {discord.TextChannel} channel
+ * @param {Boolean} backup
+ * @returns new `discord.attachmentBuilder`
+ */
+
+exports.createTranscript = async (messagecollection,channel,backup) => {
+    try {
+        const cd = new Date()
+        const months = ["January","February","March","April","May","June","July","August","September","October","November","December"]
+        const dateString = cd.getDate()+" "+months[cd.getMonth()-1]+" "+cd.getFullYear()+" - "+cd.getHours()+":"+cd.getMinutes()+":"+cd.getSeconds()
+        let backuptitle = backup ? "BACKUP " : ""
+        let backupfilename = backup ? "backup" : ""
+        const filearray = [backuptitle+"TRANSCRIPT:\n"]
+
+        messagecollection.reverse()
+
+        messagecollection.forEach((msg) => {
+            const timestamp = new Date(msg.createdTimestamp)
+
+            //empty message handling
+            if (msg.content){
+                var content = msg.content
+            }else if (msg.embeds.length > 0 && msg.attachments.length > 0){
+                var content = "*this message only has embeds & files*"
+            }else if (msg.embeds.length > 0){
+                var content = "*this message only has embeds*"
+            }else if (msg.attachments.length > 0){
+                var content = "*this message only has files*"
+            }else{
+                var content = "*empty message*"
+            }
+
+
+            const fileurls = []
+            const rawfiles = Array.from(msg.attachments)
+            rawfiles.forEach((file) => {
+                fileurls.push("attachment: "+file[1].url)
+            })
+            const filestring = fileurls.length > 0 ? fileurls.join("\n")+"\n" : ""
+            const msgstats = "files: "+msg.attachments.size+", embeds: "+msg.embeds.length
+            filearray.push("["+timestamp.getDate()+"/"+timestamp.getMonth()+"/"+timestamp.getFullYear()+", "+timestamp.getHours()+":"+timestamp.getMinutes()+":"+timestamp.getSeconds()+"|"+msg.author.username+"] ["+msgstats+"]\n"+content+"\n"+filestring)
+        })
+
+        if (filearray.length < 2) filearray.push("transcript is empty")
+        const filestring = filearray.join("\n")
+        const filebuff = Buffer.from(filestring,"utf-8")
+        return new discord.AttachmentBuilder(filebuff,{name:backupfilename+"transcript.txt",description:"Open Ticket transcript"})
+    }catch{
+        return false
+    }
+}
@@ -0,0 +1,71 @@
+const fs = require("fs")
+const location = "./storage/tsdatabase.json"
+
+
+/**@returns {[{category:String, key:String, value:String}]}*/
+function getData(){
+    if (fs.existsSync(location)){
+        return JSON.parse(fs.readFileSync(location).toString())
+    }else{
+        fs.writeFileSync(location,"[]")
+        return []
+    }
+}
+/**@param {[{category:String, key:String, value:String}]} data*/
+function setData(data){
+    fs.writeFileSync(location,JSON.stringify(data,null,"\t"))
+}
+
+exports.set = (category,key,value) => {
+        const currentData = getData()
+        const exists = currentData.find((d) => (d.category == category) && (d.key == key)) ? true : false
+        var newData = []
+        if (exists){
+            currentData.forEach((d,i) => {
+                if (d.category == category && d.key == key){
+                    newData.push({category,key,value})
+                }else{
+                    newData.push(d)
+                }
+            })
+        }else{
+            currentData.push({category,key,value})
+            newData = currentData
+        }
+
+        setData(newData)
+        return exists
+}
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @returns {String|false}
+ */
+exports.get = (category,key) => {
+    const currentData = getData()
+    const tempresult = currentData.find((d) => (d.category == category) && (d.key == key))
+    const result = tempresult ? tempresult.value : false
+    return result
+}
+/**
+ * @param {String} category 
+ * @param {String} key 
+ * @param {String} value 
+ */
+exports.delete = (category,key) => {
+    const currentData = getData()
+    const exists = currentData.find((d) => (d.category == category) && (d.key == key)) ? true : false
+    var newData = []
+    if (exists){
+        currentData.forEach((d,i) => {
+            if (!(d.category == category && d.key == key)){
+                newData.push(d)
+            }
+        })
+    }else{
+        newData = currentData
+    }
+
+    setData(newData)
+    return exists
+}
@@ -0,0 +1,188 @@
+const bot = require("../../index")
+const config = bot.config
+const l = bot.language
+
+//TYPEDEFS:
+//==================
+
+//OTTicketOptions
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color: "red"|"green"|"blue"|"gray",adminroles: String[], readonlyAdminroles: String[], channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, image:{enable:Boolean,url:String}, closedCategory:{enable:Boolean,id:String}, autoclose:{enable:Boolean,inactiveHours:Number}, ping:{"@here":Boolean, "@everyone":Boolean, custom:{enable:Boolean, roleId:String}} }} OTTicketOptions */
+
+//OTRoleOptions
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",enableDmOnOpen:Boolean}} OTRoleOptions */
+
+//OTWebsiteOptions
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",url:String}} OTWebsiteOptions */
+
+
+//OTConfigMessage
+/**@typedef {{id: string, name: string, description: string, dropdown: boolean, enableFooter: boolean, footer: string, enableFooterImage: boolean, footerImage: string, enableThumbnail: boolean, thumbnail: string, enableImage: boolean, image: string, enableCustomColor: boolean, color: string, options: string[], other:{enableTicketExplaination: boolean, enableMaxTicketsWarning: boolean, customDropdownPlaceholder:{enable:Boolean,text:String}, customCategoryText:{enable:Boolean,text:String}, embedTitleURL:{enable:Boolean,url:String} } }} OTConfigMessage*/
+
+//OTAllOptions
+/**@typedef {{id: String,name: String,description: String,icon: String,label: String,type: "ticket"|"role"|"website",color:"red"|"green"|"blue"|"gray"|"none",roles:String[],mode:"add&remove"|"remove"|"add",adminroles: String[],channelprefix: String,category: String,message: String,enableDmOnOpen: Boolean,ticketmessage: String, thumbnail:{enable:Boolean,url:String}, image:{enable:Boolean,url:String}, url:String, closedCategory:{enable:Boolean,id:String}, autoclose:{enable:Boolean,inactiveHours:Number}, readonlyAdminroles: String[]}} OTAllOptions */
+
+//StringOptions
+/**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"adminroles"|"channelprefix"|"category"|"message"|"enableDmOnOpen"|"ticketmessage"|"thumbnail"|"image"|"closedCategory"|"adminroles"|"autoclose"|"ping"} OTTicketStringOptions */
+/**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"color"|"roles"|"mode"|"enableDmOnOpen"} OTRoleStringOptions */
+/**@typedef {"id"|"name"|"description"|"icon"|"label"|"type"|"url"} OTWebsiteStringOptions */
+
+//FUNCTIONS:
+//==================
+
+/** @param {String} id the id of the embed @returns {OTConfigMessage}*/
+exports.getConfigMessage = (id) => {
+    var returned = config.messages.find(a => a.id == id)
+    if (returned){
+        return returned
+    }
+    var result = config.messages[0]
+    if (!result){
+        throw new Error("'messages' object in config.json is empty")
+        return
+    }
+    return result
+}
+
+/**
+ * 
+ * @param {String} id 
+ * @param {Boolean} withoutOTnewT
+ * @returns {OTTicketOptions|false}
+ */
+ exports.getTicketById = (id,withoutOTnewT) => {
+    var result = false
+    if (withoutOTnewT){
+        config.options.forEach((option) => {
+            if (option.id == id && option.type == "ticket"){
+                result = option
+            }
+        })
+    }else{
+        config.options.forEach((option) => {
+            if ("OTnewT"+option.id == id && option.type == "ticket"){
+                result = option
+            }
+        })
+    }
+    return result
+}
+
+/**
+ * 
+ * @param {String} id 
+ * @param {Boolean} withoutOTnewR
+ * @returns {OTRoleOptions|false}
+ */
+ exports.getRoleById = (id,withoutOTnewR) => {
+    var result = false
+    if (withoutOTnewR){
+        config.options.forEach((option) => {
+            if (option.id == id && option.type == "role"){
+                result = option
+            }
+        })
+    }else{
+        config.options.forEach((option) => {
+            if ("OTnewR"+option.id == id && option.type == "role"){
+                result = option
+            }
+        })
+    }
+    return result
+}
+
+/**
+ * 
+ * @param {String} id 
+ * @returns {OTWebsiteOptions|false}
+ */
+ exports.getWebsiteById = (id) => {
+    var result = false
+    config.options.forEach((option) => {
+        if (option.id == id && option.type == "website"){
+            result = option
+        }
+    })
+    return result
+}
+
+/**
+ * @param {OTTicketStringOptions} value 
+ * @returns {String[]}
+ */
+exports.getTicketValuesArray = (value,idWithoutOTnewT) => {
+    var result = []
+    const prefix = idWithoutOTnewT ? "" : "OTnewT"
+    config.options.forEach((opt) => {
+        if (opt.type == "ticket"){
+            if (value == "id"){
+                result.push(prefix+opt[value])
+            }else{
+                result.push(opt[value])
+            }
+        }
+     })
+    return result
+}
+
+/**
+ * @param {OTRoleStringOptions} value 
+ * @returns {String[]}
+ */
+ exports.getRoleValuesArray = (value,idWithoutOTnewR) => {
+    var result = []
+    const prefix = idWithoutOTnewR ? "" : "OTnewR"
+    config.options.forEach((opt) => {
+        if (o.type == "role"){
+            if (value == "id"){
+                result.push(prefix+opt[value])
+            }else{
+                result.push(opt[value])
+            }
+        }
+     })
+    return result
+}
+
+/**
+ * @param {OTWebsiteStringOptions} value 
+ * @returns {String[]}
+ */
+ exports.getWebsiteValuesArray = (value) => {
+    var result = []
+    config.options.forEach((opt) => {
+        if (o.type == "website"){
+                result.push(opt[value])
+        }
+     })
+    return result
+}
+
+/**@type {OTTicketOptions} */
+this.ticketType = {}
+
+/**@type {OTRoleOptions} */
+this.roleType = {}
+
+/**@type {OTWebsiteOptions} */
+this.websiteType = {}
+
+/**@type {OTConfigMessage} */
+this.messageType = {}
+
+
+
+/**
+ * 
+ * @param {String} id 
+ * @returns {Boolean}
+ */
+ exports.optionExists = (id) => {
+    var result = false
+    config.options.forEach((option) => {
+        if (option.id == id){
+            result = true
+        }
+    })
+    return result
+}
@@ -0,0 +1,80 @@
+const discord = require("discord.js")
+const bot = require("../../index")
+const config = bot.config
+const l = bot.language
+const b = discord.ButtonStyle
+
+/**
+ * @param {String} color
+ * @returns {"DANGER"|"SUCCESS"|"PRIMARY"|"SECONDARY"} */
+const getColor = (color) => {
+    if (color){
+        if (color.toLowerCase() == "red"){
+            return b.Danger
+        }else if (color.toLowerCase() == "green"){
+            return b.Success
+        }else if (color.toLowerCase() == "blue" || color.toLowerCase() == "blurple"){
+            return b.Primary
+        }else if (color.toLowerCase() == "black" || color.toLowerCase() == "gray" || color.toLowerCase() == "grey"){
+            return b.Secondary
+        }else if (color.toUpperCase() == "DANGER" || color.toUpperCase() == "SECONDARY" || color.toUpperCase() == "SUCCESS" || color.toUpperCase() == "PRIMARY"){
+            return color
+        }else if (color.toLowerCase() == "none" || color.toLowerCase() == "false" || color.toLowerCase() == ""){
+            return b.Secondary
+        }else return b.Secondary
+    }else return b.Secondary
+}
+
+const getOption = (id) => {
+    const result = config.options.find((option) => option.id == id)
+    if (!result){return false}else return result
+}
+exports.getOption = getOption
+/**
+ * 
+ * @param {String} id 
+ * @returns {discord.ButtonBuilder|false}
+ */
+exports.getButton = (id) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.utils",
+        file:"./core/utils/getButton.js",
+        time:new Date().getTime(),
+        type:"getbutton"
+    })
+    const option = getOption(id)
+    if (!option) return false
+    if (option.type == "ticket"){
+        var button = new discord.ButtonBuilder()
+            .setCustomId("OTnewT"+option.id)
+            .setDisabled(false)
+            .setStyle(getColor(option.color))
+        
+        if (option.label){button.setLabel(option.label)}
+        if (option.icon){button.setEmoji(option.icon)}
+        if (!option.label && !option.icon){button.setLabel("no label or emoji")}
+
+    }else if (option.type == "website"){
+        var button = new discord.ButtonBuilder()
+            .setDisabled(false)
+            .setStyle(discord.ButtonStyle.Link)
+            .setURL(option.url)
+        
+        if (option.label){button.setLabel(option.label)}
+        if (option.icon){button.setEmoji(option.icon)}
+        if (!option.label && !option.icon){button.setLabel("no label or emoji")}
+
+    }else if (option.type == "role"){
+        var button = new discord.ButtonBuilder()
+            .setCustomId("newR"+option.id)
+            .setDisabled(false)
+            .setStyle(getColor(option.color))
+        
+        if (option.label){button.setLabel(option.label)}
+        if (option.icon){button.setEmoji(option.icon)}
+        if (!option.label && !option.icon){button.setLabel("no label or emoji")}
+
+    }
+
+    return button
+}
@@ -0,0 +1,70 @@
+const discord = require("discord.js")
+const bot = require("../../index")
+const config = bot.config
+const l = bot.language
+
+const configParser = require("./configParser")
+/**
+ * 
+ * @param {String[]} ids
+ * @param {String|undefined|false} placeholder
+ * @returns {discord.StringSelectMenuBuilder|false}
+ */
+exports.getDropdown = (ids,placeholder) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.utils",
+        file:"./core/utils/getDropdown.js",
+        time:new Date().getTime(),
+        type:"getdropdown"
+    })
+    const dropdown = new discord.StringSelectMenuBuilder()
+        .setCustomId("OTdropdownMenu")
+        .setDisabled(false)
+        .setMaxValues(1)
+        .setMinValues(1)
+        .setPlaceholder(placeholder || l.messages.chooseATicket)
+        .addOptions(
+            new discord.StringSelectMenuOptionBuilder()
+                .setDefault(true)
+                .setLabel(placeholder || l.messages.chooseATicket)
+                .setValue("OTChooseTicket")
+        )
+        
+    ids.forEach((id) => {
+        const option = configParser.getTicketById(id,true)
+        const roleoption = configParser.getRoleById(id,true)
+        if (option){
+            const selectComponent = new discord.StringSelectMenuOptionBuilder()
+            .setDefault(false)
+            .setValue("OTnewT"+option.id)
+
+            if (!option.label && !option.icon){
+                selectComponent.setLabel("OT ERROR: no description/emoji")
+            }else{
+                if (option.label) selectComponent.setLabel(option.label)
+                if (option.icon) selectComponent.setEmoji(option.icon)
+                if (option.description && option.description.length < 100) selectComponent.setDescription(option.description)
+            }
+
+            dropdown.addOptions(selectComponent)
+
+        }else if (roleoption){
+            const selectComponent = new discord.StringSelectMenuOptionBuilder()
+            .setDefault(false)
+            .setValue("OTnewR"+roleoption.id)
+
+            if (!roleoption.label && !roleoption.icon){
+                selectComponent.setLabel("OT ERROR: no description/emoji")
+            }else{
+                if (roleoption.label) selectComponent.setLabel(roleoption.label)
+                if (roleoption.icon) selectComponent.setEmoji(roleoption.icon)
+            }
+
+            dropdown.addOptions(selectComponent)
+        }
+        
+    })
+    
+
+    return dropdown
+}
@@ -0,0 +1,138 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const getButton = require("./getButton")
+const l = bot.language
+
+/**
+ * 
+ * @param {String} id the id from an open-ticket embed
+ * @returns {{embed:discord.EmbedBuilder,componentRows:discord.MessageActionRow[]}} discord embed
+ */
+
+
+
+exports.createEmbed = (id) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.utils",
+        file:"./core/utils/getEmbed.js",
+        time:new Date().getTime(),
+        type:"getembed"
+    })
+    //-----------------------------------
+    //general importing
+    const data = require("./configParser").getConfigMessage(id)
+    /**@type {discord.ButtonBuilder[]}*/
+    var buttons = []
+    /**@type {import('./configParser').OTAllOptions[]} */
+    var buttonData = []
+
+    data.options.forEach((option) => {
+        var button = getButton.getButton(option)
+        var localButtonData = getButton.getOption(option)
+        if (button) buttons.push(button)
+        if (localButtonData) buttonData.push(localButtonData)
+    })
+    //-----------------------------------
+
+    //-----------------------------------
+    //create the embed
+    const embed = new discord.EmbedBuilder()
+        .setTitle(data.name)
+    
+    try {
+        const footerimg = (data.enableFooter && data.enableFooterImage) ? data.footerImage : undefined
+        if (data.enableFooter) embed.setFooter({text:data.footer,iconURL:footerimg})
+    }catch{
+        bot.errorLog.log("info","FOOTER FAILED TO LOAD, probably invalid url!")
+    }
+
+    try {
+        if (data.enableThumbnail) embed.setThumbnail(data.thumbnail)
+    }catch{
+        bot.errorLog.log("info","THUMBNAIL FAILED TO LOAD, probably invalid url!")
+    }
+
+    try {
+        if (data.enableImage) embed.setImage(data.image)
+    }catch{
+        bot.errorLog.log("info","IMAGE FAILED TO LOAD, probably invalid url!")
+    }
+
+    if (data.enableCustomColor){
+        embed.setColor(data.color)
+    }else{
+        embed.setColor(config.color)
+    }
+
+    if (data.other.embedTitleURL.enable) embed.setURL(data.other.embedTitleURL.url)
+
+    var description = data.description
+    if (data.other.enableTicketExplaination){
+        const chooseCategoryMSG = data.other.customCategoryText.enable ? data.other.customCategoryText.text : l.messages.chooseATicket
+        description = description+"\n\n__"+chooseCategoryMSG+"__\n"
+
+        var ticketExplainations = []
+        buttonData.forEach((button) => {
+            var explaination = button.icon+" **"+button.name+":**\n"+button.description
+            ticketExplainations.push(explaination)
+        })
+
+        description = description+ticketExplainations.join("\n\n")
+    }
+
+    if (data.other.enableMaxTicketsWarning){
+        description = description+"\n\n"+l.commands.maxTicketWarning.replace("{0}",config.system.maxAmountOfTickets)
+    }
+
+    if (description) embed.setDescription(description)
+
+    //-----------------------------------
+
+
+    //-----------------------------------
+    //create the components IF DROPDOWN IS FALSE
+    if (!data.dropdown){
+        var AmountOfRows = Math.ceil(buttons.length / 4)
+        var currentRow = 0
+
+        /**
+         * @type {discord.MessageActionRow[]}
+         */
+        var componentRows = []
+
+        for (let i = AmountOfRows; i > 0; i--){
+
+            componentRows.push(new discord.ActionRowBuilder())
+        }
+
+        buttons.forEach((button,index) => {
+            componentRows[currentRow].addComponents([button])
+
+            if (index == 3 || index == 7 ||  index == 11 ||  index == 15 ||  index == 19 ||  index == 23 ||  index == 27 ||  index == 31 ||  index == 35 ||  index == 39){
+                currentRow = currentRow + 1
+            }
+        })
+
+    //create the component IF DROPDOWN is true
+    }else{
+        const ids = data.options
+        const customPlaceholder = data.other.customDropdownPlaceholder.enable ? data.other.customDropdownPlaceholder.text : false
+        const dropdown = require("./getDropdown").getDropdown(ids,customPlaceholder)
+        var componentRows = [
+            new discord.ActionRowBuilder()
+                .setComponents(dropdown)
+        ]
+    }
+    //-----------------------------------
+
+
+
+    //return everything
+    /**
+     * @type {{embed:discord.EmbedBuilder,componentRows:discord.MessageActionRow[]}}
+     */
+    const returnedData = {embed:embed,componentRows:componentRows}
+    return returnedData
+}
@@ -0,0 +1,49 @@
+const storage = require("../../index").storage
+
+/**@typedef {[{key:String,value:String}]} hiddenData */
+
+/**
+ * 
+ * @param {String} channelid 
+ * @returns {hiddenData}
+ */
+
+exports.readHiddenData = (channelid) => {
+    const content = storage.get("HIDDENDATA",channelid)
+    if (!content) return []
+
+    try {
+        return JSON.parse(content)
+    } catch {
+        return []
+    }
+}
+
+/**
+ * 
+ * @param {String} channelid 
+ * @param {[{key:String,value:String}]} data 
+ * @returns {Boolean}
+ */
+exports.writeHiddenData = (channelid,data) => {
+    try {
+        storage.set("HIDDENDATA",channelid,JSON.stringify(data))
+        return true
+    } catch {
+        return false
+    }
+}
+
+/**
+ * 
+ * @param {String} channelid
+ * @returns {Boolean}
+ */
+exports.deleteHiddenData = (channelid) => {
+    try {
+        storage.delete("HIDDENDATA",channelid)
+        return true
+    } catch {
+        return false
+    }
+}
@@ -0,0 +1,137 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const axios = require("axios").default
+const fs = require("fs")
+
+const loadChalk = async () => {
+    return await (await import("chalk")).default
+}
+
+//OTLiveStatus
+/**@typedef {[{style:[{title:String,titleColor:"normal"|"red"|"green"|"blue"|"yellow"|"white"|"gray"|"magenta"|"cyan",description:String,descriptionColor:"normal"|"red"|"green"|"blue"|"yellow"|"white"|"gray"|"magenta"|"cyan"}],active:{versions:String[],languages:String[],usingPlugins:["yes"|"no"|"both"],usingSlashCommands:["yes"|"no"|"both"],transcripts:["html"|"text"|"both"]}}]} OTLiveStatus */
+
+//OTLiveStatusError
+/**@typedef {{bot:{id:String,pfp:String,name:String}, openticket:{version:String,language:String, slashcmds:Boolean,transcripts:false|"text"|"html",config:{system:{},options:{},messages:{},transcripts:{}},plugins:String[],pluginload:{success:Number,error:Number,total:Number}}, details:{actions:[{type:String,category:String,file:String,time:Number}],errortime:Number}, error:String}} OTLiveStatusError */
+
+/**@type {[{type:String, category:String, file:String, time:Number}]} */
+exports.actionRecorder = []
+
+//================================================================
+//=========================FUNCTIONS==============================
+//================================================================
+
+const getSlashEnabled = () => {
+    if (!fs.existsSync("./storage/slashcmdEnabled.txt")) return false
+    if (fs.readFileSync("./storage/slashcmdEnabled.txt").toString() == require("../../package.json").version){
+        return true
+    }else return false
+}
+
+/**
+ * @param {Boolean} [local=false]
+ * @returns {Promise<OTLiveStatus|false>}
+*/
+const getLivestatus = (local) => {
+    return new Promise((resolve,reject) => {
+        if (local){
+            try {
+                const livestatus = require("../../livestatus.json")
+                if (!livestatus) return resolve(false)
+                resolve(livestatus)
+            }catch{
+                return resolve(false)
+            }
+        }else{
+            try {
+                axios.get("https://apis.dj-dj.be/livestatus/announcements/openticket.json").then((res) => {
+                    const livestatus = res.data
+                    if (!Array.isArray(livestatus)) return resolve(false)
+                    if (!livestatus) return resolve(false)
+                    resolve(livestatus)
+                })
+            }catch{
+                return resolve(false)
+            }
+        }
+    })
+}
+
+var globalPluginData = {total:0,error:0,success:0}
+
+//announcer
+/**@param {{total:Number,error:Number,success:Number}} pluginData*/
+exports.run = async (pluginData) => {
+    const chalk = await loadChalk()
+    globalPluginData = pluginData
+    const res = await getLivestatus(process.argv.some((v) => v == "--localstatus"))
+    if (!res) return false
+    if (res.length == 0) return
+
+    /**@type {[{title:String,titleColor:"normal"|"red"|"green"|"blue"|"yellow"|"white"|"gray"|"magenta"|"cyan",description:String,descriptionColor:"normal"|"red"|"green"|"blue"|"yellow"|"white"|"gray"|"magenta"|"cyan"}]} */
+    const activeStyles = []
+    res.forEach((announcement) => {
+        const a = announcement.active
+        
+        const isLanguage = a.languages.includes(config.languageFile) || a.languages.includes("all")
+        const isVersion = a.versions.includes(require("../../package.json").version)
+
+        var tsenabled = (bot.tsconfig.sendTranscripts.enableChannel || bot.tsconfig.sendTranscripts.enableDM)
+        var tsmode = bot.tsconfig.sendTranscripts.useHTMLtranscripts ? "html" : "text"
+        const isTranscript = (a.transcripts.includes("html") && tsmode == "html" && tsenabled) || (a.transcripts.includes("text") && tsmode == "text" && tsenabled) || (a.transcripts.includes("both") && tsenabled)
+        const isPlugins = (a.usingPlugins.includes("yes") && pluginData.total > 0) || (a.usingPlugins.includes("no") && pluginData.total == 0) || (a.usingPlugins.includes("both"))
+        const isSlashCMD = (a.usingSlashCommands.includes("yes") && getSlashEnabled()) || (a.usingSlashCommands.includes("no") && !getSlashEnabled()) || (a.usingSlashCommands.includes("both"))
+
+        if (!isLanguage || !isVersion || !isTranscript || !isPlugins || !isSlashCMD) return
+        announcement.style.forEach((s) => activeStyles.push(s))
+    })
+    const final = []
+    activeStyles.forEach((style) => {
+        const dc = style.descriptionColor
+        const tempd = style.description.split("\n")
+        const tc = style.titleColor
+        const t = "["+style.title+"]"
+        const tempd2 = []
+        tempd.forEach((tmpd,i) => {
+            if (i > 0){
+                var newtext = tmpd
+                var i2 = 0
+                while(i2 < t.length+1){
+                    newtext = " "+newtext
+                    i2++
+                }
+                tempd2.push(newtext)
+            }else{
+                tempd2.push(tmpd)
+            }
+        })
+        const d = tempd2.join("\n")
+
+
+        var fd = d
+        if (dc == "normal" || dc == "white") fd = chalk.white(d)
+        if (dc == "red") fd = chalk.red(d)
+        if (dc == "yellow") fd = chalk.yellow(d)
+        if (dc == "green") fd = chalk.green(d)
+        if (dc == "blue") fd = chalk.blue(d)
+        if (dc == "gray") fd = chalk.gray(d)
+        if (dc == "magenta") fd = chalk.magenta(d)
+        if (dc == "cyan") fd = chalk.cyan(d)
+
+        var ft = t
+        if (tc == "normal" || tc == "white") ft = chalk.white(t)
+        if (tc == "red") ft = chalk.red(t)
+        if (tc == "yellow") ft = chalk.yellow(t)
+        if (tc == "green") ft = chalk.green(t)
+        if (tc == "blue") ft = chalk.blue(t)
+        if (tc == "gray") ft = chalk.gray(t)
+        if (tc == "magenta") ft = chalk.magenta(t)
+        if (tc == "cyan") ft = chalk.cyan(t)
+
+        final.push(ft+" "+fd)
+    })
+
+    console.log(final.join("\n\n"))
+}
@@ -0,0 +1,176 @@
+const discord = require('discord.js')
+const bot = require('../../index')
+const client = bot.client
+const config = bot.config
+const log = bot.errorLog.log
+const l = bot.language
+const storage = bot.storage
+
+/**
+ * 
+ * @param {String} memberid
+ * @param {String} guildid
+ * @returns {Boolean} has permissions?
+ */
+exports.global = (memberid,guildid) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"global"
+    })
+    const permsmember = client.guilds.cache.find(g => g.id == guildid).members.cache.find(m => m.id == memberid)
+    if (config.adminRoles.some((item)=>{return permsmember.roles.cache.has(item)}) == false && !permsmember.permissions.has("Administrator") && !permsmember.permissions.has("ManageGuild")){
+        return false
+    }else {return true}
+}
+
+/**
+ * 
+ * @param {String} memberid
+ * @param {String} guildid
+ * @param {String} optionid
+ * @returns {Boolean} has permissions?
+ */
+exports.ticket = (memberid,guildid,optionid) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"ticket"
+    })
+
+    const option = config.options.find((opt) => opt.id == optionid)
+    const ticketadmins = option && option.adminroles ? option.adminroles : []
+    const permsmember = client.guilds.cache.find(g => g.id == guildid).members.cache.find(m => m.id == memberid)
+
+    const isGlobalAdmin = config.adminRoles.some((item)=>{return permsmember.roles.cache.has(item)})
+    const isTicketAdmin = ticketadmins.some((item)=>{return permsmember.roles.cache.has(item)})
+    const hasAdministrator = permsmember.permissions.has("Administrator")
+    const hasManageGuild = permsmember.permissions.has("ManageGuild")
+
+    return isGlobalAdmin || isTicketAdmin || hasAdministrator || hasManageGuild
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @returns {Boolean}
+ */
+exports.sendUserNoPerms = (user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendusernoperms"
+    })
+    try {
+        user.send({embeds:[bot.errorLog.noPermsMessage(user)]})
+        return true
+    }catch{
+        return false
+    }
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @returns {Boolean}
+ */
+ exports.sendUserNoTicket = (user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendusernoticket"
+    })
+    try {
+        user.send({embeds:[bot.errorLog.notInATicket]})
+        return true
+    }catch{
+        return false
+    }
+}
+
+/**
+ * 
+ * @param {discord.User} user 
+ * @returns {Boolean}
+ */
+ exports.sendUserNoDelete = (user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendusernodelete"
+    })
+    try {
+        user.send({embeds:[bot.errorLog.noPermsDelete(user)]})
+        return true
+    }catch{
+        return false
+    }
+}
+
+/**
+ * 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.User} user
+ * @returns {Boolean}
+ */
+ exports.sendChannelNoPerms = (channel,user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendchannelnoperms"
+    })
+    try {
+        channel.send({embeds:[bot.errorLog.noPermsMessage(user)]})
+        return true
+    }catch{
+        return false
+    }
+}
+
+/**
+ * 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.User} user
+ * @returns {Boolean}
+ */
+ exports.sendChannelNoTicket = (channel,user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendchannelnoticket"
+    })
+    try {
+        channel.send({embeds:[bot.errorLog.notInATicket]})
+        return true
+    }catch{
+        return false
+    }
+}
+
+/**
+ * 
+ * @param {discord.TextChannel} channel 
+ * @param {discord.User} user
+ * @returns {Boolean}
+ */
+ exports.sendChannelNoDelete = (channel,user) => {
+    bot.actionRecorder.push({
+        category:"ot.managers.permissionChecker",
+        file:"./core/permissionChecker.js",
+        time:new Date().getTime(),
+        type:"sendchannelnodelete"
+    })
+    try {
+        channel.send({embeds:[bot.errorLog.noPermsDelete(user)]})
+        return true
+    }catch{
+        return false
+    }
+}
@@ -1,28 +1,449 @@
-const discord = require('discord.js')
-const config = require('./config.json')
-const intents = discord.Intents
-const client = new discord.Client({intents:[intents.FLAGS.GUILDS,intents.FLAGS.GUILD_MESSAGES,intents.FLAGS.GUILD_MEMBERS]})
-exports.client = client
+/**
+   ____  _____  ______ _   _     _______ _____ _____ _  ________ _______ 
+  / __ \|  __ \|  ____| \ | |   |__   __|_   _/ ____| |/ /  ____|__   __|
+ | |  | | |__) | |__  |  \| |      | |    | || |    | ' /| |__     | |   
+ | |  | |  ___/|  __| | . ` |      | |    | || |    |  < |  __|    | |   
+ | |__| | |    | |____| |\  |      | |   _| || |____| . \| |____   | |   
+  \____/|_|    |______|_| \_|      |_|  |_____\_____|_|\_\______|  |_|   
+                                                                       
+                      Hey! we are looking for you!
+    Do you speak a language that isn't yet in our /languages directory
+        or do you speak one that isn't up-to-date? Open Ticket needs
+            translators for lots of different languages!
+  Feel free to join our translator team and help us improve Open Ticket!

-client.on('ready',() => {
-    console.log('ready')
-    client.user.setActivity("HighMT",{type:"PLAYING"})
+
+
+    
+    SUGGESTING NEW FEATURES:
+    =====================
+    Open Ticket is an open-source community project!
+    Because of this, almost 80% of all features in OT were ideas from our community!
+    Feel free to add new ideas in our discord server
+    or via github issues! Translations are always welcome!
+
+
+    INFORMATION:
+    ============
+    Open Ticket v3.5.9  -  © DJdj Development
+
+    discord: https://discord.dj-dj.be
+    website: https://www.dj-dj.be
+    github: https://otgithub.dj-dj.be
+    support e-mail: support@dj-dj.be
+
+    Config files:
+    ./config.json
+    ./transcriptconfig.json
+
+    Send ./openticketdebug.txt when there are errors!
+ */
+/** discord :)*/
+const discord = require("discord.js")
+const fs = require('fs')
+const {GatewayIntentBits,Partials} = discord
+const client = new discord.Client({
+    intents:[
+        GatewayIntentBits.DirectMessages,
+        GatewayIntentBits.GuildInvites,
+        GatewayIntentBits.GuildMembers,
+        GatewayIntentBits.GuildMessages,
+        GatewayIntentBits.Guilds,
+        GatewayIntentBits.MessageContent
+    ],
+    partials:[Partials.Channel,Partials.Message]
+})
+exports.client = client
+client.setMaxListeners(120)
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","created client")
+
+//LOAD CONFIG
+var tempconfig = require("./config.json")
+/**@type {Boolean} */
+var isDevConfig = false
+
+if (process.argv.some((v) => v == "--devconfig")){
+    isDevConfig = true
+    try{
+    tempconfig = require("./devconfig.json")
+    }catch{tempconfig = require("./config.json")}
+}else{
+    tempconfig = require("./config.json")
+}
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded flags")
+
+exports.developerConfig = isDevConfig
+const config = tempconfig
+exports.config = config
+const tsconfig = isDevConfig ? require("./devtsconfig.json") : require("./transcriptconfig.json")
+exports.tsconfig = tsconfig
+
+//LOAD LANGUAGE
+const language = require("./core/languageManager").language
+exports.language = language
+
+//LOAD FLAGS
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded language")
+
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded config")
+exports.storage = require('./core/dynamicdatabase/storage').main
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded storage")
+
+exports.statsStorage = require('./core/dynamicdatabase/storage').stats
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","loaded stats storage")
+
+exports.errorLog = require("./core/errorLogSystem")
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","LOADED LOGGING SYSTEM")
+if (process.argv.some((v) => v == "--debug")) console.log("[TEMP_DEBUG]","switching to new logs")
+this.errorLog.log("debug","loaded new logs")
+
+//LOAD SYSTEM LIBRARYS
+exports.actionRecorder = require("./core/utils/liveStatus").actionRecorder
+exports.hiddenData = require("./core/utils/hiddendata")
+this.errorLog.log("debug","loaded hiddendataTM")
+exports.embeds = {
+    commands:require("./core/interactionHandlers/embeds/commands")
+}
+exports.buttons = {
+    close:require("./core/interactionHandlers/buttons/close"),
+    firstmsg:require("./core/interactionHandlers/buttons/firstmsg"),
+    verifybars:require("./core/interactionHandlers/buttons/verifyBars")
+}
+this.errorLog.log("debug","loaded buttons & embeds")
+
+exports.statsManager = require("./core/statsManager")
+this.statsManager.startupStatsManager()
+
+//START CLIENT LOGIN PROCESS
+client.on('ready',async () => {
+    this.errorLog.log("debug","client logged in")
+    this.actionRecorder.push({
+        category:"ot.managers.djs",
+        file:"index.js",
+        time:new Date().getTime(),
+        type:"client.loggedin.success"
+    })
+    const setStatus = (type,text) => {
+        const getTypeEnum = (type) => {
+            if (type.toLowerCase() == "playing") return discord.ActivityType.Playing
+            else if (type.toLowerCase() == "listening") return discord.ActivityType.Listening
+            else if (type.toLowerCase() == "watching") return discord.ActivityType.Watching
+            else if (type.toLowerCase() == "custom") return discord.ActivityType.Custom
+            else return discord.ActivityType.Listening
+        }
+        client.user.setActivity({
+            type:getTypeEnum(type),
+            state:(text.toLowerCase() == "custom") ? text : undefined,
+            name:text
+        })
+    }
+    this.errorLog.log("debug","bot status loaded")
+    this.actionRecorder.push({
+        category:"ot.managers.djs",
+        file:"index.js",
+        time:new Date().getTime(),
+        type:"client.setstatus.success"
+    })
+
+    const chalk = await (await import("chalk")).default
+
+    require("./core/startscreen").run()
+    this.actionRecorder.push({
+        category:"ot.managers.main",
+        file:"index.js",
+        time:new Date().getTime(),
+        type:"startscreen.success"
+    })
+
+    if (!process.argv[2] || (process.argv[2] && !process.argv[2].startsWith("slash"))){
+        //normal start
+        this.errorLog.log("debug","loaded console interface")
+
+        if (config.status.enabled){
+            setStatus(config.status.type,config.status.text)
+            //refresh status every 10 minutes
+            setInterval(() => {
+                setStatus(config.status.type,config.status.text)
+            },(60*10*1000))
+        }
+
+        this.actionRecorder.push({
+            category:"ot.managers.main",
+            file:"index.js",
+            time:new Date().getTime(),
+            type:"startmode.normal"
+        })
+
+        var updatingSlash = false
+        if (fs.existsSync("./storage/slashcmdEnabled.txt")){
+            /**@type {"true"|"false"|String} */
+            const data = fs.readFileSync("./storage/slashcmdEnabled.txt").toString()
+            if (data === require("./package.json").version){
+                require("./core/slashSystem/autoSlashUpdate")()
+                updatingSlash = true
+
+            }else if ((data != require("./package.json").version) && (data != "false")){
+                require("./core/slashSystem/slashEnable")(true)
+                updatingSlash = true
+            }
+        }else{
+            if (process.argv.some((v) => v == "--noslash")){
+                fs.writeFileSync("./storage/slashcmdEnabled.txt","false")
+            }else{
+                fs.writeFileSync("./storage/slashcmdEnabled.txt",require("./package.json").version)
+                require("./core/slashSystem/slashEnable")(true)
+                updatingSlash = true
+            }
+        }
+        this.actionRecorder.push({
+            category:"ot.managers.main",
+            file:"index.js",
+            time:new Date().getTime(),
+            type:"slashcmd.autoupdate.success"
+        })
+
+        try {
+            await client.guilds.cache.find((g) => g.id == config.serverId).members.fetch()
+        }catch{
+            this.errorLog.log("info","tried to cache user information, failed!")
+        }
+        require("./core/startscreen").headerDataReady(chalk,config.status,updatingSlash,false)
+
+    }else{
+        //slash command activation using node index.js slash (enable|disable)
+        require("./core/startscreen").headerDataReady(chalk,config.status,updatingSlash,true)
+        this.errorLog.log("debug","slashmode activated")
+        if (process.argv[3] == "enable"){
+            console.log(chalk.green("switching to slashEnable.js"))
+            this.actionRecorder.push({
+                category:"ot.managers.main",
+                file:"index.js",
+                time:new Date().getTime(),
+                type:"startmode.slash.enable"
+            })
+            require("./core/slashSystem/slashEnable")()
+        }else if (process.argv[3] == "disable"){
+            console.log(chalk.green("switching to slashDisable.js"))
+            this.actionRecorder.push({
+                category:"ot.managers.main",
+                file:"index.js",
+                time:new Date().getTime(),
+                type:"startmode.slash.disable"
+            })
+            require("./core/slashSystem/slashDisable")()
+        }else{
+            console.log(chalk.bgRed("[SLASH CMD MANAGER]: unknown slash command action!"))
+            process.exit(1)
+        }
+    }
+
+    //LOAD PLUGINS (after client login)
+    this.actionRecorder.push({
+        category:"ot.managers.plugins",
+        file:"./core/api/pluginlauncher.js",
+        time:new Date().getTime(),
+        type:"plugins.loading"
+    })
+    require("./core/api/pluginlauncher")()
+    this.actionRecorder.push({
+        category:"ot.managers.plugins",
+        file:"./core/api/pluginlauncher.js",
+        time:new Date().getTime(),
+        type:"plugins.success"
+    })
+    this.errorLog.log("debug","loading plugins")
 })

-var storage = require('./storage/storage')
-exports.TicketStorage = storage.ticketStorage
-exports.userTicketStorage = storage.userTicketStorage
-exports.transcriptStorage = storage.transcriptStorage
-exports.ticketNumberStorage = storage.ticketNumberStorage
+//LOAD CHECKER.JS
+if (!require("./core/api/api.json").disable.checkerjs.all){
+    this.actionRecorder.push({
+        category:"ot.managers.main",
+        file:"./core/checker.js",
+        time:new Date().getTime(),
+        type:"checker.loading"
+    })
+    require("./core/checker").checker()
+    this.errorLog.log("debug","loading checker.js")
+    this.errorLog.log("debug","checking config...")
+    this.actionRecorder.push({
+        category:"ot.managers.main",
+        file:"./core/checker.js",
+        time:new Date().getTime(),
+        type:"checker.success"
+    })
+}

-var ticket = require('./commands/ticket')
-ticket()
+//LOAD COMMANDS & CORE
+if (process.argv[2] && process.argv[2].startsWith("slash")){
+    //do nothing
+}else{

-var ticketSystem = require('./commands/ticketSystem')
-ticketSystem()
+    this.actionRecorder.push({
+        category:"ot.managers.loader",
+        file:"./index.js",
+        time:new Date().getTime(),
+        type:"commands.loading"
+    })
+    this.errorLog.log("debug","LOADING COMMANDS")
+    //commands
+    require('./commands/ticket')()
+    require("./commands/help")()
+    require("./commands/close")()
+    require("./commands/delete")()
+    require("./commands/rename")()
+    require("./commands/add")()
+    require("./commands/remove")()
+    require("./commands/reopen")()
+    require("./commands/claim")()
+    require("./commands/unclaim")()
+    require("./commands/change")()
+    require("./commands/stats")()

-var ticketExtra = require("./commands/ticketExtra")
-ticketExtra()
+    this.actionRecorder.push({
+        category:"ot.managers.loader",
+        file:"./index.js",
+        time:new Date().getTime(),
+        type:"commands.success"
+    })

+    this.actionRecorder.push({
+        category:"ot.managers.loader",
+        file:"./index.js",
+        time:new Date().getTime(),
+        type:"core.loading"
+    })
+    this.errorLog.log("debug","LOADING CORE")
+    //core
+    require('./core/ticketActions/ticketOpener')()
+    require("./core/reactionRoles")()
+    require("./core/ticketActions/ticketAutoclose")()

-client.login(config.auth_token)
+    this.errorLog.log("debug","LOADING INTERACTION HANDLERS")
+    //InteractionHandlers
+    require("./core/interactionHandlers/handlers/handlers")()
+
+    this.actionRecorder.push({
+        category:"ot.managers.loader",
+        file:"./index.js",
+        time:new Date().getTime(),
+        type:"core.success"
+    })
+}
+
+//LOAD API
+this.actionRecorder.push({
+    category:"ot.managers.loader",
+    file:"./index.js",
+    time:new Date().getTime(),
+    type:"api.loading"
+})
+this.errorLog.log("debug","loading api")
+const APIEvents = require("./core/api/modules/events")
+const APIConfig = require("./core/api/api.json")
+
+this.actionRecorder.push({
+    category:"ot.managers.loader",
+    file:"./index.js",
+    time:new Date().getTime(),
+    type:"api.success"
+})
+
+//ERROR SYSTEM
+this.actionRecorder.push({
+    category:"ot.managers.loader",
+    file:"./index.js",
+    time:new Date().getTime(),
+    type:"debugsystem.loading"
+})
+
+const debugLog = (debugString) => {
+    if (!APIConfig.disable.debug.all && !APIConfig.disable.debug.debuglogs){
+    const content = fs.existsSync("./openticketdebug.txt") ? fs.readFileSync("./openticketdebug.txt").toString() : "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="
+    fs.writeFileSync("./openticketdebug.txt",content+"\nDEBUG: "+debugString)
+    }
+    this.errorLog.clearDebugFile()
+}
+const errorLog = (errorString,stack) => {
+    if (!APIConfig.disable.debug.all){
+    const content = fs.existsSync("./openticketdebug.txt") ? fs.readFileSync("./openticketdebug.txt").toString() : "==========================\n<OPEN TICKET DEBUG FILE:>\n=========================="
+    fs.writeFileSync("./openticketdebug.txt",content+"\nERROR: "+errorString+" STACK: "+stack)
+    }
+    this.errorLog.clearDebugFile()
+}
+this.errorLog.log("debug","OT error system loaded successfully")
+
+client.on("debug", async (message) => {
+    if (message.startsWith("Provided token:")){
+        debugLog("Provided token: ***********bot token is invisible**************...")
+        return
+    }
+    debugLog(message)
+});
+
+process.on("uncaughtException",async (error,origin) => {
+    const chalk = await (await import("chalk")).default
+    console.log(chalk.red("\nOPEN TICKET ERROR: ")+error+"\n"+chalk.green("\nCreate a ticket in our support server for more information!\nIf you do this, you might help us to avoid a future bug!\n"))
+    errorLog(error.name+": "+error.message+" | origin: "+origin,error.stack)
+
+    APIEvents.onError(error.name+": "+error.message,new Date())
+})
+
+this.actionRecorder.push({
+    category:"ot.managers.loader",
+    file:"./index.js",
+    time:new Date().getTime(),
+    type:"debugsystem.success"
+})
+
+//PARSE .env FILE FROM DOTENV LIB
+//npm i dotenv
+//https://github.com/motdotla/dotenv
+/**@param {Buffer} src */
+const loadFromDotEnv = (src) => {
+    const LINE = /(?:^|^)\s*(?:export\s+)?([\w.-]+)(?:\s*=\s*?|:\s+?)(\s*'(?:\\'|[^'])*'|\s*"(?:\\"|[^"])*"|\s*`(?:\\`|[^`])*`|[^#\r\n]+)?\s*(?:#.*)?(?:$|$)/mg
+    
+    const obj = {}
+    
+    // Convert buffer to string
+    let lines = src.toString()
+    
+    // Convert line breaks to same format
+    lines = lines.replace(/\r\n?/mg, '\n')
+    
+    let match
+    while ((match = LINE.exec(lines)) != null) {
+        const key = match[1]
+    
+        // Default undefined or null to empty string
+        let value = (match[2] || '')
+    
+        // Remove whitespace
+        value = value.trim()
+    
+        // Check if double quoted
+        const maybeQuote = value[0]
+    
+        // Remove surrounding quotes
+        value = value.replace(/^(['"`])([\s\S]*)\1$/mg, '$2')
+    
+        // Expand newlines if double quoted
+        if (maybeQuote === '"') {
+        value = value.replace(/\\n/g, '\n')
+        value = value.replace(/\\r/g, '\r')
+        }
+    
+        // Add to object
+        obj[key] = value
+    }
+    process.env.TOKEN = obj.TOKEN
+}
+
+//LOGIN SYSTEM
+if (config.token.fromENV){
+    loadFromDotEnv(fs.readFileSync(".env"))
+    client.login(process.env.TOKEN)
+}else{
+    client.login(config.token.value)
+}
+
+this.errorLog.log("debug","login with token")
@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"deqressing",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
+    "errors": {
+        "missingArgsTitle": "قيمة غير صالحة!",
+        "missingArgsDescription": "قيمة مفقودة",
+        "noPermsTitle": "ليس لديك برمشنات !",
+        "noPermsDescription": "أنت بحاجة الى برمشن `ADMINISTRATOR` او أن تكون في قائمة المسموح بهم!",
+        "noPermsDelete": "فقط الإداريين يمكنهم حذف التيكت!",
+        "chooseFromListTitle": "الايدي غير صحيح!",
+        "chooseFromListDescription": "قم بأختيار أحد من الأيديات من الأسفل:",
+        "boterror": "خلل في البوت !",
+        "notInTicketTitle": "انت لست في تكت!",
+        "notInTicketDescription": "هذا الأمر لا يعمل خارج التيكت!",
+        "ticketDoesntExist": "هذا التيكت لم يعد فعال!",
+        "roleDoesntExist": "خطاً ,لم تعد الرتبة موجوده!",
+        "anotherOption": "هذا الخيار ليس التيكت و لكنه شيء أخر!",
+        "maxAmountTitle": "خطأ , تم الوصول الى الحد الأقصى!",
+        "maxAmountDescription": "لقد وصلت الى الحد الأقصى لعدد التيكتات المسموحة بها!\nSo لا يمكنك فتح واحدة أخرى!",
+        "somethingWentWrong": "**هناك خطاً!**\nأعد المحاولة لاحقاً!"
+    },
+    "commands": {
+        "userAddedTitle": "تم أضافة {0} من المستخدمين في التيكت!",
+        "userRemovedTitle": "تم أزالة {0} من المستخدمين من التيكت!",
+        "renameTitle": "تم تغيير أسم التيكت الى {0}!",
+        "closeTitle": "تم أغلاق التيكت!",
+        "deleteTitle": " جاري حذف التيكت...",
+        "reopenTitle": "إعادة فتح التيكت!",
+        
+        "claimTitle":"تم تعيين التيكت الى {0}",
+        "unclaimTitle":"هذا التيكت لم يتم تعيينه لاحد",
+        "changeTitle":"!تم تغيير نوع التيكت الى {0}",
+
+        "statsTitle":"ها هي احصائيات {0}",
+        "autocloseTitle":"سيتم اغلاق التيكت تلقائيا في {0}",
+        "autocloseRejectTitle":"تم الغاء اغلاق التيكت تلقائيا",
+        "autocloseWarn":"هذا يؤثر فقط على التذاكر الغير نشطة",
+
+        "goToTicket":"الذهاب الى التيكت",
+        "ticketWarning": "هذا الأمبد موجود بالفعل في الرسالة بالأسفل!",
+        "maxTicketWarning": "**تحذير:** _يمكنك فقط فتح {0} تكت في الوقت!_"
+    },
+    "helpMenu": {
+        "title": "الأوامر المتاحة:",
+        "header1": "**أذهب الى {0} لإنشاء تذكرة!**\n\n",
+        "header2": "**قم بكتابة أمر `/new` او `/ticket` لفتح تكت!**\n\n",
+
+        "msgCmd": "أنشاء أيمبد مع الأزرار. (الأداريين فقط)",
+        "renameCmd": "إعادة تسمية التيكت. (بدون مسافات)",
+        "closeCmd": "أغلاق التيكت.",
+        "deleteCmd": "حذف التيكت.",
+        "addCmd": "إضافة مستخدم الى التيكت.",
+        "removeCmd": "إزالة مستخدم من التيكت.",
+        "reopenCmd": "إعادة فتح تكت بعد إغلاقة.",
+        "changeCmd":"تغيير نوع التيكت.",
+        "claimCmd":"تعيينك لتيكت معين.",
+        "unclaimCmd":"الغاء التغيين لتيكت معين",
+        "statsCmd":"اضهار احصائيات التيكت",
+        "autocloseCmd":"قم بضبط مؤقت لاغلاق التيكت تلقائياً"
+    },
+    "buttons": {
+        "close": "إغلاق التيكت",
+        "delete": "حذف التيكت",
+        "reopen": "إعادة فتح التيكت",
+        "closeWithReason":"اغلاق مع سبب"
+    },
+    "messages": {
+        "closedDescription": "فقط الأداريين يمكنهم التحدث في هذا التيكت الأن!\n\n*أضغط على الزر بالأسفل لحذف التيكت او إعادة فتحة مجدداً!*",
+        "createdTitle": "تم إنشاء تكت!",
+        "createdDescription": "تم أنشاء تكت , قم بأنتظار الدعم في الطريق!",
+
+        "newTicketDmTitle": "تكت جديد!",
+        "closedTicketDmTitle": "تم إغلاق التيكت!",
+        "deletedTicketDmTitle": "تم حذف التيكت!",
+        "closedTicketDmDescription": "تم أغلاق تذكرتك من قبل إداري",
+        "deletedTicketDmDescription": "تم حذف تذكرتك من قبل إداري!",
+        "reopenTicketDmTitle": "تم إعادة فتح تذكرتك!",
+        "reopenTicketDmDescription": "تم إعادة فتح التيكت!",
+        
+        "chooseCategory": "أختر الكتقاجوري:",
+        "gettingdeleted": "يتم حذف التيكت...",
+
+        "none": "لا يوجد",
+        "reason": "سبب",
+        "createdat":"تم الانشاء في",
+        "openedby":"تم الانشاء من قبل",
+        "deletedby":"تم الحذف من قبل",
+        "closedby":"تم الاغلاق من قبل",
+        
+        "modalreason":"ماهو سببك لاغلاق التيكت؟",
+        "chooseATicket": "اختار تيكت معين"
+    },
+    "transcripts":{
+        "title":"سجل",
+        "processed":"يتم معالجة هذا السجل...",
+        "wait":"فضلا انتظر",
+        "estimated":"الوقت المتوقع",
+        "available":"تم انشاء السجل وهو متاح هنا"
+    },
+    "stats":{
+        "globalTitle":"احصائيات العامه",
+        "ticketTitle":"احصائيات التيكت ل {0}",
+        "userTitle":"احصائيات المستخدم {0}",
+        "systemTitle":"احصائيات السيستم",
+        "versionTitle":"نسخة البوت",
+
+        "ticketsCreated":"التيكتس التي تمت انشاؤه",
+        "ticketsClosed":"التيكتس التي تمت اغلاقه",
+        "ticketsDeleted":"التيكتس التي تمت حذفه",
+        "ticketsReopened":"التيكتس التي تمت العادة فتحه",
+        "ticketsAutoclosed":"التيكتس التي تمت اغلاقه تلقائيا",
+        "transcriptsCreated":"السجلات التي تمت انشاؤه",
+        "startupDate":"تم تشغيل البوت في",
+        "latestUpdate":"اخر التحديثات",
+        "ticketCreatedOn":"تم انشاءالتيكت في",
+        "ticketCreatedBy":"تم انشاء التيكت من قبل",
+        "messagesSent":"جميع الرسائل",
+        "status":"الحالة",
+        "participants":"المشاركون",
+        "role":"الرانك",
+
+        "switches":{
+            "globalAdmin":"ادمن عام",
+            "ticketAdmin":"ادمن تيكت",
+            "member":"عضو",
+            "open":"مفتوح",
+            "reopened":"اعادة فتحه",
+            "closed":"مغلق",
+            "autoclosed":"مغلق تلقائياً"
+        },
+
+        "errorUserNotFound":"هذا المستخدم لم يتم العثور عليه في قاعدة بياناتنا!"
+    }
+}
@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"Stragar",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
+    "errors":{
+        "missingArgsTitle":"Грешни Аргументи!",
+        "missingArgsDescription":"Липсват Аргументи",
+        "noPermsTitle":"Нямате позволение!",
+        "noPermsDescription":"Трябва ви `ADMINISTRATOR` правомощия или да бъде в списъка с роли!",
+        "noPermsDelete":"Само админ може да изтрива тикети!",
+        "chooseFromListTitle":"Грешно ID",
+        "chooseFromListDescription":"Choose one of the id's below:",
+        "boterror":"Грешка на Бота!",
+        "notInTicketTitle":"Не сте в билет!",
+        "notInTicketDescription":"Тази команда не работи извън тикета!",
+        "ticketDoesntExist":"Този тикет е изтрит!",
+        "roleDoesntExist":"Тази роля вече не съществува!",
+        "anotherOption":"Тази опция не е тикет, а друг вид!",
+        "maxAmountTitle":"Достигнахте максимален лимит!",
+        "maxAmountDescription":"Вече имате прекалено много брой тикети!\nНе може да създадете нов!",
+        "somethingWentWrong":"**Нещо се обърка!**\nОпитай отново след малко!"
+    },
+    "commands":{
+        "userAddedTitle":"Добавен {0} в тикета!",
+        "userRemovedTitle":"Премахнат {0} от тикета!",
+        "renameTitle":"Името е сменено на {0}!",
+        "closeTitle":"Затворете тикета",
+        "deleteTitle":"Изтрийте този тикет...",
+        "reopenTitle":"Отоворете тикета отново!",
+        
+        "claimTitle":"Този тикет е взет от {0}",
+        "unclaimTitle":"Този тикет не може да бъде взет вече!",
+        "changeTitle":"Changed ticket type to {0}!",
+
+        "statsTitle":"Статистика за {0}!",
+        "autocloseTitle":"Този тикет ще се затвори автоматично след {0}!",
+        "autocloseRejectTitle":"Този тикет вече няма да се затваря автоматично!",
+        "autocloseWarn":"Това засяга само неактивни тикети!",
+
+        "goToTicket":"отидете на тикет",
+        "ticketWarning":"Текста е добавен по-долу!",
+        "maxTicketWarning":"**Предопреждение:** _Ти можеш да създадеш {0} тикети(s) време!_"
+    },
+    "helpMenu":{
+        "title":"Налични команди:",
+        "header1":"**Отидете на {0}, за да създадете тикет!**\n\n",
+        "header2":"**Изпълнете командата `/new` или `/ticket`, за да създадете тикет!**\n\n",
+
+        "msgCmd":"Създаване на вградено съобщение с бутони. (само за администратори)",
+        "renameCmd":"Преименувайте билет. (без интервали)",
+        "closeCmd":"Затвори билет.",
+        "deleteCmd":"Изтрий билет.",
+        "addCmd":"Добави потребител към билета.",
+        "removeCmd":"Премахни потребител от билета.",
+        "reopenCmd":"Повторно отваряне на билет след като е затворен.",
+        "changeCmd":"Промени типа на билета.",
+        "claimCmd":"Претендирай за билет.",
+        "unclaimCmd":"Откажи претенцията за билет.",
+        "statsCmd":"Преглед на статистиката на билета.",
+        "autocloseCmd":"Задай таймер за автоматично затваряне на билета"
+    },
+    "buttons":{
+        "close":"Затвори билет",
+        "delete":"Изтрий билет",
+        "reopen":"Повторно отвори билет",
+        "closeWithReason":"затвори с причина"
+    },
+    "messages":{
+        "closedDescription":"Само администраторите могат да говорят в този билет сега!\n\n*Кликнете върху бутона по-долу, за да изтриете или повторно отворите този билет!*",
+        "createdTitle":"Създаден билет!",
+        "createdDescription":"Вашият билет е създаден, можете да го забележите по пинг!",
+
+        "newTicketDmTitle":"Нов билет!",
+        "closedTicketDmTitle":"Билетът е затворен!",
+        "deletedTicketDmTitle":"Билетът е изтрит!",
+        "closedTicketDmDescription":"Вашият билет е затворен!",
+        "deletedTicketDmDescription":"Вашият билет е изтрит!",
+        "reopenTicketDmTitle":"Билетът е повторно отворен!",
+        "reopenTicketDmDescription":"Вашият билет е повторно отворен!",
+
+        "chooseCategory":"изберете категория:",
+        "gettingdeleted":"Билетът се изтрива...",
+
+        "none":"няма",
+        "reason":"причина",
+        "createdat":"създаден на",
+        "openedby":"отворен от",
+        "deletedby":"изтрит от",
+        "closedby":"затворен от",
+        
+        "modalreason":"Каква е причината за затваряне на този билет?",
+        "chooseATicket": "Изберете билет"
+    },
+    "transcripts":{
+        "title":"Транскрипт",
+        "processed":"Този транскрипт се обработва",
+        "wait":"Моля, изчакайте!",
+        "estimated":"Приблизително време",
+        "available":"Транскриптът е достъпен тук"
+    },
+    "stats":{
+        "globalTitle":"Глобална статистика",
+        "ticketTitle":"Статистика на билета за {0}",
+        "userTitle":"Статистика на потребителя за {0}",
+        "systemTitle":"Системна статистика",
+        "versionTitle":"Версия на бота",
+
+        "ticketsCreated":"Създадени билети",
+        "ticketsClosed":"Затворени билети",
+        "ticketsDeleted":"Изтрити билети",
+        "ticketsReopened":"Повторно отворени билети",
+        "ticketsAutoclosed":"Автоматично затворени билети",
+        "transcriptsCreated":"Създадени транскрипти",
+        "startupDate":"Дата на стартиране",
+        "latestUpdate":"Последно обновление",
+        "ticketCreatedOn":"Билет създаден на",
+        "ticketCreatedBy":"Билет създаден от",
+        "messagesSent":"Изпратени съобщения",
+        "status":"Статус",
+        "participants":"Участници",
+        "role":"Роля",
+
+        "switches":{
+            "globalAdmin":"Глобален администратор",
+            "ticketAdmin":"Администратор на билет",
+            "member":"Член",
+            "open":"Отворен",
+            "reopened":"Повторно отворен",
+            "closed":"Затворен",
+            "autoclosed":"Автоматично затворен"
+        },
+
+        "errorUserNotFound":"Този потребител не може да бъде намерен в базата данни за статистика!"
+    }
+}
@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"DJdj Development",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
+    "errors":{
+        "missingArgsTitle":"Invalid Arguments!",
+        "missingArgsDescription":"Missing Argument",
+        "noPermsTitle":"No Permissions!",
+        "noPermsDescription":"You need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "noPermsDelete":"Only admins can delete a ticket!",
+        "chooseFromListTitle":"Invalid ID",
+        "chooseFromListDescription":"Choose one of the id's below:",
+        "boterror":"Bot Error!",
+        "notInTicketTitle":"You are not in a ticket!",
+        "notInTicketDescription":"This command doesn't work outside tickets!",
+        "ticketDoesntExist":"This ticket doesn't exist anymore!",
+        "roleDoesntExist":"This role doesn't exist anymore!",
+        "anotherOption":"This option is not a ticket but another type!",
+        "maxAmountTitle":"Max amount reached!",
+        "maxAmountDescription":"You reached the maximum number of tickets allowed!\nSo you can't create a new one!",
+        "somethingWentWrong":"**Something went wrong!**\nPlease try again another time!"
+    },
+    "commands":{
+        "userAddedTitle":"Added {0} to this ticket!",
+        "userRemovedTitle":"Removed {0} from this ticket!",
+        "renameTitle":"Changed the name to {0}!",
+        "closeTitle":"Closed this ticket!",
+        "deleteTitle":"Deleting this ticket...",
+        "reopenTitle":"Re-Opened this ticket!",
+        
+        "claimTitle":"This ticket is claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
+        "changeTitle":"Changed ticket type to {0}!",
+
+        "statsTitle":"Here are the stats for {0}!",
+        "autocloseTitle":"This ticket will be closed automatically after {0}!",
+        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
+        "autocloseWarn":"This only affects inactive tickets!",
+
+        "goToTicket":"go to ticket",
+        "ticketWarning":"The embed is in the message below!",
+        "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
+    },
+    "helpMenu":{
+        "title":"Available Commands:",
+        "header1":"**Go to {0} to create a ticket!**\n\n",
+        "header2":"**Run the command `/new` or `/ticket` to create a ticket!**\n\n",
+
+        "msgCmd":"Spawn an embed with buttons. (admins only)",
+        "renameCmd":"Rename a ticket. (no spaces)",
+        "closeCmd":"Close a ticket.",
+        "deleteCmd":"Delete a ticket.",
+        "addCmd":"Add a user to the ticket.",
+        "removeCmd":"Remove a user from the ticket.",
+        "reopenCmd":"Re-Open a ticket after it was closed.",
+        "changeCmd":"Change ticket type.",
+        "claimCmd":"Claim a ticket.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"View ticket stats.",
+        "autocloseCmd":"Set timer to automatically close ticket"
+    },
+    "buttons":{
+        "close":"Close Ticket",
+        "delete":"Delete Ticket",
+        "reopen":"Re-Open Ticket",
+        "closeWithReason":"close with reason"
+    },
+    "messages":{
+        "closedDescription":"Only admins can talk in this ticket now!\n\n*Click on the button below to delete or to re-open this ticket!*",
+        "createdTitle":"Ticket Created!",
+        "createdDescription":"Your ticket is created, you can detect it by a ping!",
+
+        "newTicketDmTitle":"New Ticket!",
+        "closedTicketDmTitle":"Ticket Closed!",
+        "deletedTicketDmTitle":"Ticket Deleted!",
+        "closedTicketDmDescription":"Your ticket is closed!",
+        "deletedTicketDmDescription":"Your ticket is deleted!",
+        "reopenTicketDmTitle":"Ticket Re-opened!",
+        "reopenTicketDmDescription":"Your ticket is re-opened!",
+
+        "chooseCategory":"choose a category:",
+        "gettingdeleted":"Ticket is getting deleted...",
+
+        "none":"none",
+        "reason":"reason",
+        "createdat":"created at",
+        "openedby":"opened by",
+        "deletedby":"deleted by",
+        "closedby":"closed by",
+        
+        "modalreason":"What is the reason for closing this ticket?",
+        "chooseATicket": "Choose a ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"This transcript is being processed",
+        "wait":"Please wait!",
+        "estimated":"Estimated time",
+        "available":"The transcript is available here"
+    },
+    "stats":{
+        "globalTitle":"Global Stats",
+        "ticketTitle":"Ticket Stats for {0}",
+        "userTitle":"User Stats for {0}",
+        "systemTitle":"System Stats",
+        "versionTitle":"Bot Version",
+
+        "ticketsCreated":"Tickets Created",
+        "ticketsClosed":"Tickets Closed",
+        "ticketsDeleted":"Tickets Deleted",
+        "ticketsReopened":"Tickets Reopened",
+        "ticketsAutoclosed":"Tickets Autoclosed",
+        "transcriptsCreated":"Transcripts Created",
+        "startupDate":"Startup Date",
+        "latestUpdate":"Latest Update",
+        "ticketCreatedOn":"Ticket Created On",
+        "ticketCreatedBy":"Ticket Created By",
+        "messagesSent":"Messages Sent",
+        "status":"Status",
+        "participants":"Participants",
+        "role":"Role",
+
+        "switches":{
+            "globalAdmin":"Global Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Member",
+            "open":"Open",
+            "reopened":"Reopened",
+            "closed":"Closed",
+            "autoclosed":"Autoclosed"
+        },
+
+        "errorUserNotFound":"This user can't be found in the stats database!"
+    }
+}
@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"spyeye_",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
+    "errors":{
+        "missingArgsTitle":"Neplatný Argument!",
+        "missingArgsDescription":"Chybí Argument",
+        "noPermsTitle":"K tomuto nemáš práva!",
+        "noPermsDescription":"Potřebuješ `ADMINISTRATOR` roli nebo být na seznamu povolených rolí!",
+        "noPermsDelete":"Pouze Admin může vymazat ticket!",
+        "chooseFromListTitle":"Neplatné ID",
+        "chooseFromListDescription":"Vyber si jedno z ID níže:",
+        "boterror":"Chyba Bota!",
+        "notInTicketTitle":"Nejsi v ticketu!",
+        "notInTicketDescription":"Tento příkaz nefunguje mimo ticket!",
+        "ticketDoesntExist":"Tento ticket už neexistuje!",
+        "roleDoesntExist":"Tato role už neexistuje!",
+        "anotherOption":"Tato možnost není ticket, ale jiná!",
+        "maxAmountTitle":"Byl dosáhnut maximální počet",
+        "maxAmountDescription":"Dosáhl jsi maximální počet povolených ticketů!\nTakže si nemůžeš vytvořit nový.",
+        "somethingWentWrong":"**Něco se pokazilo!**\nProsíme zkuste to později!"
+    },
+    "commands":{
+        "userAddedTitle":"Přidat {0} do tohoto ticketu.",
+        "userRemovedTitle":"Odstranit {0} z tohoto ticketu.",
+        "renameTitle":"Změnit jméno na {0}!",
+        "closeTitle":"Uzavřít tento ticket!",
+        "deleteTitle":"Probíhá vymazání ticketu...",
+        "reopenTitle":"Ticket byl znovu otevřen",
+        
+        "claimTitle":"Ticket nyní převzal {0}",
+        "unclaimTitle":"Ticket není nadále převzaný",
+        "changeTitle":"Typ ticketu byl změněn {0}!",
+
+        "statsTitle":"Zde jsou informace o ticketu {0}!",
+        "autocloseTitle":"Tento ticket bude automaticky uzavřen za {0}!",
+        "autocloseRejectTitle":"Tento ticket již nebude automaticky uzavřen!",
+        "autocloseWarn":"Tato možnost uzavře pouze neaktivní tickety!",
+
+        "goToTicket":"Jít do ticketu",
+        "ticketWarning":"Embed se náchází pod touto zprávou.",
+        "maxTicketWarning":"**Warning:** _V tuto chvíli můžeš vytvořit pouze {0} ticketů_"
+    },
+    "helpMenu":{
+        "title":"Zde jsou všechny dostupné příkazy:",
+        "header1":"**Pro vytvoření ticketu bež do {0} **\n\n",
+        "header2":"**Použij příkaz `/new` nebo `/ticket` pro vytvoření nového ticketu**\n\n",
+
+        "msgCmd":"Vytvoř embed s tlačíky. (Pouze Admin)",
+        "renameCmd":"Přejmenovat ticket. (Bez mezer)",
+        "closeCmd":"Zavřít ticket.",
+        "deleteCmd":"Odstranit ticket.",
+        "addCmd":"Přidat uživatele do ticketu.",
+        "removeCmd":"Odebrat uživatele z ticketu.",
+        "reopenCmd":"Znovu otevře ticket, který byl uzavřen.",
+        "changeCmd":"Změnit typ ticketu.",
+        "claimCmd":"Převzi ticket.",
+        "unclaimCmd":"Uvolnit ticket.",
+        "statsCmd":"Zobrazit info o ticketu.",
+        "autocloseCmd":"Nastavit automatické uzavření ticketu"
+    },
+    "buttons":{
+        "close":"Uzavřít ticket",
+        "delete":"Vymazat ticket",
+        "reopen":"Znovu otevřít ticket",
+        "closeWithReason":"Zavřít s důvodem"
+    },
+    "messages":{
+        "closedDescription":"Zde mohou psát pouze Admin uživatelé\n\n*Klikni na tlačítko níže pro smazání nebo pro znovu otevření tohoto ticketu!*",
+        "createdTitle":"Ticket otevřen!",
+        "createdDescription":"Tvůj ticket je vytvořen, můžeš si ho všimnout pomocí pingu!",
+
+        "newTicketDmTitle":"Nový ticket!",
+        "closedTicketDmTitle":"Ticket byl Uzavřen!",
+        "deletedTicketDmTitle":"Ticket byl Odstraněn!",
+        "closedTicketDmDescription":"Tvůj ticket je uzavřen!",
+        "deletedTicketDmDescription":"Tvůj ticket byl vymazán!",
+        "reopenTicketDmTitle":"Ticket je znovu otevřený!",
+        "reopenTicketDmDescription":"Tvůj ticket byl znovu otevřený!",
+
+        "chooseCategory":"Vyber si kategorii:",
+        "gettingdeleted":"Ticket bude vymazán...",
+
+        "none":"Žádný",
+        "reason":"Důvod",
+        "createdat":"Otevřeno v",
+        "openedby":"Otevřel",
+        "deletedby":"Vymázáno uživatelem",
+        "closedby":"Uzavřeno uživatelem",
+        
+        "modalreason":"Zde napiš důvod uzavření tohoto ticketu.",
+        "chooseATicket": "Vyber si ticket"
+    },
+    "transcripts":{
+        "title":"Záznam",
+        "processed":"Tento záznam byl zpracován",
+        "wait":"Prosím počkej!",
+        "estimated":"Odhadovaný čas",
+        "available":"Záloha je uložena zde."
+    },
+    "stats":{
+        "globalTitle":"Globální statistiky",
+        "ticketTitle":"Ticket statistiky pro {0}",
+        "userTitle":"Uživatelské statistiky pro {0}",
+        "systemTitle":"Systémové statistiky",
+        "versionTitle":"Verze bota",
+
+        "ticketsCreated":"Ticketů vytvořeno:",
+        "ticketsClosed":"Tickety zavřeno:",
+        "ticketsDeleted":"Ticketu smazáno:",
+        "ticketsReopened":"Ticketů znovuotevřených:",
+        "ticketsAutoclosed":"Ticketů automaticky zavřeno:",
+        "transcriptsCreated":"Záloh ticketů vytvořeno:",
+        "startupDate":"Datum zapnutí",
+        "latestUpdate":"Poslední aktualizace",
+        "ticketCreatedOn":"Ticket založen na",
+        "ticketCreatedBy":"Ticket vytvořil",
+        "messagesSent":"Zpráva poslána",
+        "status":"Status",
+        "participants":"Účastníci",
+        "role":"Role",
+
+        "switches":{
+            "globalAdmin":"Globální Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Člen",
+            "open":"Otevřený",
+            "reopened":"Znovuotevřený",
+            "closed":"Zavřený",
+            "autoclosed":"Automaticky zavřený"
+        },
+
+        "errorUserNotFound":"Tento uživatel nebyl nalezen v databázi statistik!"
+    }
+}
@@ -0,0 +1,135 @@
+{
+    "_CREDITS":".the_gamer",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
+    "errors": {
+    "missingArgsTitle": "Ugyldigt Argument!",
+    "missingArgsDescription": "Manglende Argument",
+    "noPermsTitle": "Ikke tilladelse!",
+    "noPermsDescription": "Du skal have tilladelsen `ADMINISTRATOR` eller være på listen over tilladte roller!",
+    "noPermsDelete": "Kun administratorer kan slette en ticket!",
+    "chooseFromListTitle": "Ugyldigt ID",
+    "chooseFromListDescription": "Vælg et af id'erne nedenfor:",
+    "boterror": "Bot Fejl!",
+    "notInTicketTitle": "Du er ikke i en ticket!",
+    "notInTicketDescription": "Denne kommando virker ikke udenfor tickets!",
+    "ticketDoesntExist": "Denne ticket findes ikke længere!",
+    "roleDoesntExist": "Denne rolle eksisterer ikke længere!",
+    "anotherOption": "Denne mulighed er ikke en ticket, men en anden type!",
+    "maxAmountTitle": "Maks. mængde opnået!",
+    "maxAmountDescription": "Du har nået det maksimale antal tilladte tickets!\nSå du kan ikke oprette en ny!",
+    "somethingWentWrong": "**Noget gik galt!**\nPrøv venligst igen en anden gang!"
+  },
+  "commands": {
+    "userAddedTitle": "Føjede {0} til denne ticket!",
+    "userRemovedTitle": "Fjernede {0} fra denne ticket!",
+    "renameTitle": "Ændrede navnet til {0}!",
+    "closeTitle": "Lukket denne ticket!",
+    "deleteTitle": "Sletter denne ticket...",
+    "reopenTitle": "Genåbnede denne ticket!",
+    
+    "claimTitle": "Denne ticket bliver nu håndteret af {0}",
+    "unclaimTitle": "Denne ticket bliver ikke håndteret længere!",
+    "changeTitle": "Ændrede ticket-type til {0}!",
+
+    "statsTitle": "Her er statestikerne til {0}!",
+    "autocloseTitle": "Denne ticket lukker automatisk om {0}!",
+    "autocloseRejectTitle": "Denne ticket lukker ikke længere automatisk!",
+    "autocloseWarn": "Dette har kun effekt på inaktive tickets!",
+
+    "goToTicket": "gå til ticket",
+    "ticketWarning": "Embedet er i meddelelsen nedenfor!",
+    "maxTicketWarning": "**Warning:** _Du kan kun oprette {0} ticket(s) ad gangen!_"
+  },
+  "helpMenu": {
+    "title": "Tilgængelige kommandoer:",
+    "header1": "**Gå til {0} for at oprette en ticket!**\n\n",
+    "header2": "**Kør kommandoen `/new` eller `/ticket` for at oprette en billet!**\n\n",
+
+    "msgCmd": "Lav et embed med buttons. (kun administratorer)",
+    "renameCmd": "Omdøb en ticket. (Ingen Mellemrum!!)",
+    "closeCmd": "Luk en ticket.",
+    "deleteCmd": "Slet en ticket.",
+    "addCmd": "Tilføj en bruger til ticketen.",
+    "removeCmd": "Fjern en bruger fra ticketen.",
+    "reopenCmd": "Genåbn en ticket, efter at den var lukket.",
+    "changeCmd": "Skift ticket type.",
+    "claimCmd": "Håndter en ticket.",
+    "unclaimCmd": "Afhåndter en ticket.",
+    "statsCmd": "Se ticket statestiker.",
+    "autocloseCmd": "Angiv tiden til automatisk at lukke en ticket"
+  },
+  "buttons": {
+    "close": "Luk Ticket",
+    "delete": "Slet Ticket",
+    "reopen": "Genåben Ticket",
+    "closeWithReason": "Luk med grundlag"
+  },
+  "messages": {
+    "closedDescription": "Kun administratorer kan tale i denne billet nu!\n\n*Klik på knappen nedenfor for at slette eller genåbne denne billet!",
+    "createdTitle": "Ticket Oprettet!",
+    "createdDescription": "Din ticket er oprettet, du kan registrere den ved et ping!",
+
+    "newTicketDmTitle": "Nt Ticket!",
+    "closedTicketDmTitle": "Ticket Lukket!",
+    "deletedTicketDmTitle": "Ticket Slettet!",
+    "closedTicketDmDescription": "Din ticket er lukket!",
+    "deletedTicketDmDescription": "Din ticket er slettet!",
+    "reopenTicketDmTitle": "Ticket Genåbnet!",
+    "reopenTicketDmDescription": "Din ticket er genåbnet!",
+
+    "chooseCategory": "vælg en kategori:",
+    "gettingdeleted": "Ticketen bliver slettet...",
+
+    "none": "intet",
+    "reason": "grundlag",
+    "createdat": "lavet af",
+    "openedby": "åbnet af",
+    "deletedby": "slettet af",
+    "closedby": "lukket af",
+    
+    "modalreason": "Hvad er grunden til at lukke denne ticket?",
+    "chooseATicket": "Vælg en ticket"
+  },
+  "transcripts": {
+    "title": "Transcript",
+    "processed": "Dette transcript er under behandling",
+    "wait": "Vent venligst!",
+    "estimated": "Estimeret tid",
+    "available": "Transcriptet er tilgængelig her"
+  },
+  "stats":{
+    "globalTitle":"Globale Statestikker",
+    "ticketTitle":"Ticket Statestikker tilhørende: {0}",
+    "userTitle":"Bruger Statestikker tilhørende:  {0}",
+    "systemTitle":"System Statestikker",
+    "versionTitle":"Bot Version",
+
+    "ticketsCreated":"Tickets Oprettet",
+    "ticketsClosed":"Tickets Lukket",
+    "ticketsDeleted":"Tickets Slettet",
+    "ticketsReopened":"Tickets Genåbnet",
+    "ticketsAutoclosed":"Tickets Autolukket",
+    "transcriptsCreated":"Transcripts Oprettet",
+    "startupDate":"Startup Dato",
+    "latestUpdate":"Seneste Opdatering",
+    "ticketCreatedOn":"Ticket Oprettet Den",
+    "ticketCreatedBy":"Ticket Oprettet Af",
+    "messagesSent":"Beskeder sendt",
+    "status":"Status",
+    "participants":"Deltagere",
+    "role":"Rolle",
+
+    "switches":{
+        "globalAdmin":"Global Admin",
+        "ticketAdmin":"Ticket Admin",
+        "member":"Medlem",
+        "open":"Åben",
+        "reopened":"Genåbnet",
+        "closed":"Lukket",
+        "autoclosed":"Autolukket"
+    },
+
+    "errorUserNotFound":"Denne bruger kan ikke findes i statestik databasen!"
+}
+}
@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"djj123dj",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
+    "errors":{
+        "missingArgsTitle":"Onjuiste parameters!",
+        "missingArgsDescription":"Er missen parameters",
+        "noPermsTitle":"Geen permissies!",
+        "noPermsDescription":"Je hebt de `ADMINISTRATOR` permissie nodig of je moet in de lijst van toegestane users staan!",
+        "noPermsDelete":"Alleen admins kunnen een ticket verwijderen!",
+        "chooseFromListTitle":"Onjuist ID",
+        "chooseFromListDescription":"Kies een van de id's hier onder:",
+        "boterror":"Bot Error!",
+        "notInTicketTitle":"Je bent niet in een ticket!",
+        "notInTicketDescription":"Deze command werkt niet buiten tickets!",
+        "ticketDoesntExist":"Dit ticket bestaat niet meer!",
+        "roleDoesntExist":"Deze rol bestaat niet meer!",
+        "anotherOption":"Deze optie is niet een ticket, maar een ander type!",
+        "maxAmountTitle":"Maximum numer bereikt!",
+        "maxAmountDescription":"Je hebt het maximum aantal openstaande tickets bereikt!\nDus je kan geen nieuwe meer maken!",
+        "somethingWentWrong":"**Iets ging fout!**\nProbeer een andere keer opnieuw!"
+    },
+    "commands":{
+        "userAddedTitle":"{0} is toegevoegd aan dit ticket!",
+        "userRemovedTitle":"{0} is verwijderd van dit ticket!",
+        "renameTitle":"De naam is veranderd naar {0}!",
+        "closeTitle":"Ticket gesloten!",
+        "deleteTitle":"Ticket aan het verwijderen...",
+        "reopenTitle":"Ticket heropend!",
+        
+        "claimTitle":"Dit ticket is geclaimed door {0}",
+        "unclaimTitle":"Dit ticket is niet meer geclaimed!",
+        "changeTitle":"Ticket type veranderd naar {0}!",
+
+        "statsTitle":"Hier zijn de stats voor {0}!",
+        "autocloseTitle":"Dit ticket wordt automatisch gesloten na {0}!",
+        "autocloseRejectTitle":"Dit ticket wordt niet langer automatisch gesloten!",
+        "autocloseWarn":"Dit geldt alleen voor inactieve tickets!",
+
+        "goToTicket":"ga naar ticket",
+        "ticketWarning":"De embed is in het bericht hier onder!",
+        "maxTicketWarning":"**Waarschuwing:** _Je kan maar {0} ticket(s) tegelijkertijd maken!_"
+    },
+    "helpMenu":{
+        "title":"Beschikbare Commands:",
+        "header1":"**Ga naar {0} om een ticket te maken!**\n\n",
+        "header2":"**Run de command `/new` of `/ticket` om een ticket te maken!**\n\n",
+
+        "msgCmd":"Spawn een embed met knoppen. (alleen admins)",
+        "renameCmd":"Hernoem een ticket. (geen spaties)",
+        "closeCmd":"Sluit een ticket.",
+        "deleteCmd":"Verijder een ticket.",
+        "addCmd":"Voeg een user aan een ticket.",
+        "removeCmd":"Verwijder een user van een ticket.",
+        "reopenCmd":"Heropen een ticket nadat het gesloten is.",
+        "changeCmd":"Verander ticket type.",
+        "claimCmd":"Claim een ticket.",
+        "unclaimCmd":"Unclaim een ticket.",
+        "statsCmd":"Bekijk ticket stats.",
+        "autocloseCmd":"Zet een timer om het ticket automatisch te sluiten"
+    },
+    "buttons":{
+        "close":"Sluit Ticket",
+        "delete":"Verwijder Ticket",
+        "reopen":"Heropen Ticket",
+        "closeWithReason":"sluit met reden"
+    },
+    "messages":{
+        "closedDescription":"Alleen admins kunnen nog praten.\n\n*Klik op de knoppen hieronder voor meer acties!*",
+        "createdTitle":"Ticket Aangemaakt!",
+        "createdDescription":"U ticket is gemaakt, je kan het detecteren bij een ping!",
+
+        "newTicketDmTitle":"Nieuw Ticket!",
+        "closedTicketDmTitle":"Ticket Gesloten!",
+        "deletedTicketDmTitle":"Ticket Verwijderd!",
+        "closedTicketDmDescription":"Je ticket is gesloten!",
+        "deletedTicketDmDescription":"Je ticket is verwijderd!",
+        "reopenTicketDmTitle":"Ticket Heropend!",
+        "reopenTicketDmDescription":"Je ticket is heropend!",
+        
+        "chooseCategory":"kies een categorie:",
+        "gettingdeleted":"Ticket wordt verwijderd...",
+
+        "none":"geen",
+        "reason":"reden",
+        "createdat":"gecreëerd op",
+        "openedby":"geopend door",
+        "deletedby":"verwijderd door",
+        "closedby":"gesloten door",
+
+        "modalreason":"Wat is de reden om dit ticket te sluiten?",
+        "chooseATicket": "Kies een ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"Dit transcript wordt verwerkt",
+        "wait":"Gelieve te wachten!",
+        "estimated":"Geschatte tijd",
+        "available":"Het transcript is hier beschikbaar"
+    },
+    "stats":{
+        "globalTitle":"Globale Stats",
+        "ticketTitle":"Ticket Stats voor {0}",
+        "userTitle":"User Stats voor {0}",
+        "systemTitle":"Systeem Stats",
+        "versionTitle":"Bot Versie",
+
+        "ticketsCreated":"Tickets Gemaakt",
+        "ticketsClosed":"Tickets Gesloten",
+        "ticketsDeleted":"Tickets Verwijderd",
+        "ticketsReopened":"Tickets Heropend",
+        "ticketsAutoclosed":"Tickets Auto-gesloten",
+        "transcriptsCreated":"Transcripts Gemaakt",
+        "startupDate":"Opstart Datum",
+        "latestUpdate":"Laatste Update",
+        "ticketCreatedOn":"Ticket Gemaakt Op",
+        "ticketCreatedBy":"Ticket Gemaakt Door",
+        "messagesSent":"Berichten Verzonden",
+        "status":"Status",
+        "participants":"Deelnemers",
+        "role":"Rol",
+
+        "switches":{
+            "globalAdmin":"Globale Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Member",
+            "open":"Open",
+            "reopened":"Heropend",
+            "closed":"Gesloten",
+            "autoclosed":"Auto-gesloten"
+        },
+
+        "errorUserNotFound":"Deze user kan niet in de database gevonden worden!"
+    }
+}
@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"DJdj Development",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
+    "errors":{
+        "missingArgsTitle":"Invalid Arguments!",
+        "missingArgsDescription":"Missing Argument",
+        "noPermsTitle":"No Permissions!",
+        "noPermsDescription":"You need the `ADMINISTRATOR` permission or be in the list of allowed roles!",
+        "noPermsDelete":"Only admins can delete a ticket!",
+        "chooseFromListTitle":"Invalid ID",
+        "chooseFromListDescription":"Choose one of the id's below:",
+        "boterror":"Bot Error!",
+        "notInTicketTitle":"You are not in a ticket!",
+        "notInTicketDescription":"This command doesn't work outside tickets!",
+        "ticketDoesntExist":"This ticket doesn't exist anymore!",
+        "roleDoesntExist":"This role doesn't exist anymore!",
+        "anotherOption":"This option is not a ticket but another type!",
+        "maxAmountTitle":"Max amount reached!",
+        "maxAmountDescription":"You reached the maximum number of tickets allowed!\nSo you can't create a new one!",
+        "somethingWentWrong":"**Something went wrong!**\nPlease try again another time!"
+    },
+    "commands":{
+        "userAddedTitle":"Added {0} to this ticket!",
+        "userRemovedTitle":"Removed {0} from this ticket!",
+        "renameTitle":"Changed the name to {0}!",
+        "closeTitle":"Closed this ticket!",
+        "deleteTitle":"Deleting this ticket...",
+        "reopenTitle":"Re-Opened this ticket!",
+        
+        "claimTitle":"This ticket is claimed to {0}",
+        "unclaimTitle":"This ticket isn't claimed anymore!",
+        "changeTitle":"Changed ticket type to {0}!",
+
+        "statsTitle":"Here are the stats for {0}!",
+        "autocloseTitle":"This ticket will be closed automatically after {0}!",
+        "autocloseRejectTitle":"This ticket will no longer be closed automatically!",
+        "autocloseWarn":"This only affects inactive tickets!",
+
+        "goToTicket":"go to ticket",
+        "ticketWarning":"The embed is in the message below!",
+        "maxTicketWarning":"**Warning:** _You can only create {0} ticket(s) at a time!_"
+    },
+    "helpMenu":{
+        "title":"Available Commands:",
+        "header1":"**Go to {0} to create a ticket!**\n\n",
+        "header2":"**Run the command `/new` or `/ticket` to create a ticket!**\n\n",
+
+        "msgCmd":"Spawn an embed with buttons. (admins only)",
+        "renameCmd":"Rename a ticket. (no spaces)",
+        "closeCmd":"Close a ticket.",
+        "deleteCmd":"Delete a ticket.",
+        "addCmd":"Add a user to the ticket.",
+        "removeCmd":"Remove a user from the ticket.",
+        "reopenCmd":"Re-Open a ticket after it was closed.",
+        "changeCmd":"Change ticket type.",
+        "claimCmd":"Claim a ticket.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"View ticket stats.",
+        "autocloseCmd":"Set timer to automatically close ticket"
+    },
+    "buttons":{
+        "close":"Close Ticket",
+        "delete":"Delete Ticket",
+        "reopen":"Re-Open Ticket",
+        "closeWithReason":"close with reason"
+    },
+    "messages":{
+        "closedDescription":"Only admins can talk in this ticket now!\n\n*Click on the button below to delete or to re-open this ticket!*",
+        "createdTitle":"Ticket Created!",
+        "createdDescription":"Your ticket is created, you can detect it by a ping!",
+
+        "newTicketDmTitle":"New Ticket!",
+        "closedTicketDmTitle":"Ticket Closed!",
+        "deletedTicketDmTitle":"Ticket Deleted!",
+        "closedTicketDmDescription":"Your ticket is closed!",
+        "deletedTicketDmDescription":"Your ticket is deleted!",
+        "reopenTicketDmTitle":"Ticket Re-opened!",
+        "reopenTicketDmDescription":"Your ticket is re-opened!",
+
+        "chooseCategory":"choose a category:",
+        "gettingdeleted":"Ticket is getting deleted...",
+
+        "none":"none",
+        "reason":"reason",
+        "createdat":"created at",
+        "openedby":"opened by",
+        "deletedby":"deleted by",
+        "closedby":"closed by",
+
+        "modalreason":"What is the reason for closing this ticket?",
+        "chooseATicket": "Choose a ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"This transcript is being processed",
+        "wait":"Please wait!",
+        "estimated":"Estimated time",
+        "available":"The transcript is available here"
+    },
+    "stats":{
+        "globalTitle":"Global Stats",
+        "ticketTitle":"Ticket Stats for {0}",
+        "userTitle":"User Stats for {0}",
+        "systemTitle":"System Stats",
+        "versionTitle":"Bot Version",
+
+        "ticketsCreated":"Tickets Created",
+        "ticketsClosed":"Tickets Closed",
+        "ticketsDeleted":"Tickets Deleted",
+        "ticketsReopened":"Tickets Reopened",
+        "ticketsAutoclosed":"Tickets Autoclosed",
+        "transcriptsCreated":"Transcripts Created",
+        "startupDate":"Startup Date",
+        "latestUpdate":"Latest Update",
+        "ticketCreatedOn":"Ticket Created On",
+        "ticketCreatedBy":"Ticket Created By",
+        "messagesSent":"Messages Sent",
+        "status":"Status",
+        "participants":"Participants",
+        "role":"Role",
+
+        "switches":{
+            "globalAdmin":"Global Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Member",
+            "open":"Open",
+            "reopened":"Reopened",
+            "closed":"Closed",
+            "autoclosed":"Autoclosed"
+        },
+
+        "errorUserNotFound":"This user can't be found in the stats database!"
+    }
+}
@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"iamnotmega",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
+    "errors":{
+        "missingArgsTitle":"Puuduvad argumendid!",
+        "missingArgsDescription":"Puuduv argument",
+        "noPermsTitle":"Õiguseid pole!",
+        "noPermsDescription":"Teil peab olema ADMINISTRAATORI luba või olema lubatud rollide loendis!",
+        "noPermsDelete":"Ainult administraatorid saavad piletit kustutada!",
+        "chooseFromListTitle":"Vigane ID",
+        "chooseFromListDescription":"Valige allolevast id-st:",
+        "boterror":"Boti viga!",
+        "notInTicketTitle":"Te ei ole piletil!",
+        "notInTicketDescription":"See käsk ei tööta pileti väliste käskudena!",
+        "ticketDoesntExist":"See pilet ei eksisteeri enam!",
+        "roleDoesntExist":"See roll ei eksisteeri enam!",
+        "anotherOption":"See valik pole pilet, vaid teist tüüpi!",
+        "maxAmountTitle":"Maksimaalne arv saavutatud!",
+        "maxAmountDescription":"Olete saavutanud maksimaalse lubatud piletite arvu!\nSeetõttu ei saa te uut luua!",
+        "somethingWentWrong":"**Midagi läks valesti!**\nPalun proovige hiljem uuesti!"
+    },
+    "commands":{
+        "userAddedTitle":"Lisatud {0} sellele piletile!",
+        "userRemovedTitle":"Eemaldatud {0} sellest piletist!",
+        "renameTitle":"Muudetud nimi {0}-ks!",
+        "closeTitle":"See pilet on suletud!",
+        "deleteTitle":"See pilet kustutatakse...",
+        "reopenTitle":"See pilet on taas avatud!",
+
+        "claimTitle":"See pilet on määratud {0}-le",
+        "unclaimTitle":"See pilet ei ole enam määratud!",
+        "changeTitle":"Piletitüüp muudetud {0}-ks!",
+
+        "statsTitle":"Siin on statistika {0} jaoks!",
+        "autocloseTitle":"See pilet suletakse automaatselt pärast {0}!",
+        "autocloseRejectTitle":"See pilet ei suletakse enam automaatselt!",
+        "autocloseWarn":"See mõjutab ainult mitteaktiivseid pileteid!",
+
+        "goToTicket":"mine piletile",
+        "ticketWarning":"Manus on allolevas sõnumis!",
+        "maxTicketWarning":"**Hoiatus:** _Saate luua ainult {0} pilet(it) korraga!_"
+    },
+    "helpMenu":{
+        "title":"Saadaval olevad käsud:",
+        "header1":"**Mine {0} juurde, et luua pilet!**\n\n",
+        "header2":"**Käivitage käsk `/new` või `/ticket`, et luua pilet!**\n\n",
+
+        "msgCmd":"Kuvab manust koos nuppudega. (ainult administraatorid)",
+        "renameCmd":"Piletile nime andmine. (ilma tühikuteta)",
+        "closeCmd":"Pilet sulgeda.",
+        "deleteCmd":"Pilet kustutada.",
+        "addCmd":"Lisage kasutaja piletile.",
+        "removeCmd":"Eemaldage kasutaja piletist.",
+        "reopenCmd":"Avage pilet pärast selle sulgemist uuesti.",
+        "changeCmd":"Muuta piletitüüpi.",
+        "claimCmd":"Pilet määrata.",
+        "unclaimCmd":"Pilet määramata jätta.",
+        "statsCmd":"Kuva pileti statistika.",
+        "autocloseCmd":"Määrake taimer, et pilet automaatselt sulgeda"
+    },
+    "buttons":{
+        "close":"Sulge pilet",
+        "delete":"Kustuta pilet",
+        "reopen":"Ava pilet uuesti",
+        "closeWithReason":"sulge põhjusega"
+    },
+    "messages":{
+        "closedDescription":"Ainult administraatorid saavad selles piletis rääkida!\n\n*Klõpsake alloleval nupul, et see pilet kustutada või uuesti avada!*",
+        "createdTitle":"Pilet loodud!",
+        "createdDescription":"Teie pilet on loodud, tuvastate selle pingi järgi!",
+
+        "newTicketDmTitle":"Uus pilet!",
+        "closedTicketDmTitle":"Pilet suletud!",
+        "deletedTicketDmTitle":"Pilet kustutatud!",
+        "closedTicketDmDescription":"Teie pilet on suletud!",
+        "deletedTicketDmDescription":"Teie pilet on kustutatud!",
+        "reopenTicketDmTitle":"Pilet uuesti avatud!",
+        "reopenTicketDmDescription":"Teie pilet on uuesti avatud!",
+
+        "chooseCategory":"vali kategooria:",
+        "gettingdeleted":"Pilet kustutatakse...",
+
+        "none":"puudub",
+        "reason":"põhjus",
+        "createdat":"loodud",
+        "openedby":"avanud",
+        "deletedby":"kustutanud",
+        "closedby":"sulgenud",
+        
+        "modalreason":"Mis on selle pileti sulgemise põhjus?",
+        "chooseATicket":"Valige pilet"
+    },
+    "transcripts":{
+        "title":"Protokoll",
+        "processed":"See protokoll on töötlemisel",
+        "wait":"Palun oodake!",
+        "estimated":"Eeldatav aeg",
+        "available":"Protokoll on saadaval siin"
+    },
+    "stats":{
+        "globalTitle":"Üldine statistika",
+        "ticketTitle":"Piletistatistika {0} jaoks",
+        "userTitle":"Kasutajastatistika {0} jaoks",
+        "systemTitle":"Süsteemi statistika",
+        "versionTitle":"Boti versioon",
+
+        "ticketsCreated":"Loodud piletid",
+        "ticketsClosed":"Suletud piletid",
+        "ticketsDeleted":"Kustutatud piletid",
+        "ticketsReopened":"Uuesti avatud piletid",
+        "ticketsAutoclosed":"Automaatselt suletud piletid",
+        "transcriptsCreated":"Loodud protokollid",
+        "startupDate":"Käivituskuupäev",
+        "latestUpdate":"Viimane värskendus",
+        "ticketCreatedOn":"Pilet loodud",
+        "ticketCreatedBy":"Pilet loodud kasutaja poolt",
+        "messagesSent":"Saadetud sõnumid",
+        "status":"Olek",
+        "participants":"Osalejad",
+        "role":"Roll",
+
+        "switches":{
+            "globalAdmin":"Globaalne administraator",
+            "ticketAdmin":"Pileti administraator",
+            "member":"Liige",
+            "open":"Avatud",
+            "reopened":"Uuesti avatud",
+            "closed":"Suletud",
+            "autoclosed":"Automaatselt suletud"
+        },
+
+        "errorUserNotFound":"Seda kasutajat ei leitud statistika andmebaasist!"
+    }
+}
@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"iamnotmega",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
+    "errors":{
+        "missingArgsTitle":"Virheelliset argumentit!",
+        "missingArgsDescription":"Puuttuva argumentti",
+        "noPermsTitle":"Ei oikeuksia!",
+        "noPermsDescription":"Tarvitset `ADMINISTRATOR`-oikeudet tai olla sallittujen roolien listalla!",
+        "noPermsDelete":"Vain ylläpitäjät voivat poistaa lipun!",
+        "chooseFromListTitle":"Virheellinen tunniste",
+        "chooseFromListDescription":"Valitse yksi alla olevista tunnisteista:",
+        "boterror":"Botti virhe!",
+        "notInTicketTitle":"Et ole lipussa!",
+        "notInTicketDescription":"Tämä komento ei toimi lipun ulkopuolella!",
+        "ticketDoesntExist":"Tätä lippua ei ole enää olemassa!",
+        "roleDoesntExist":"Tätä roolia ei ole enää olemassa!",
+        "anotherOption":"Tämä vaihtoehto ei ole lippu vaan toinen tyyppi!",
+        "maxAmountTitle":"Maksimimäärä saavutettu!",
+        "maxAmountDescription":"Olet saavuttanut sallittujen lippujen maksimimäärän!\nEt voi luoda uutta!",
+        "somethingWentWrong":"**Jotain meni pieleen!**\nYritä uudelleen myöhemmin!"
+    },
+    "commands":{
+        "userAddedTitle":"Lisätty {0} tähän lippuun!",
+        "userRemovedTitle":"Poistettu {0} tästä lipusta!",
+        "renameTitle":"Nimetty uudelleen {0}!",
+        "closeTitle":"Suljettu tämä lippu!",
+        "deleteTitle":"Poistetaan tätä lippua...",
+        "reopenTitle":"Avattu tämä lippu uudelleen!",
+        
+        "claimTitle":"Tämä lippu on varattu {0}:lle",
+        "unclaimTitle":"Tämä lippu ei ole enää varattu!",
+        "changeTitle":"Vaihdettu lipun tyyppi {0}:ksi!",
+
+        "statsTitle":"Tässä ovat tilastot {0}:lle!",
+        "autocloseTitle":"Tämä lippu sulkeutuu automaattisesti {0} jälkeen!",
+        "autocloseRejectTitle":"Tämä lippu ei sulkeudu enää automaattisesti!",
+        "autocloseWarn":"Tämä vaikuttaa vain passiivisiin lipputilanteisiin!",
+
+        "goToTicket":"siirry lippuun",
+        "ticketWarning":"Upotus on alla olevassa viestissä!",
+        "maxTicketWarning":"**Varoitus:** _Voit luoda kerralla vain {0} lippua!_"
+    },
+    "helpMenu":{
+        "title":"Saatavilla olevat komennot:",
+        "header1":"**Siirry {0}:ään luodaksesi lipun!**\n\n",
+        "header2":"**Aja komento `/new` tai `/ticket` luodaksesi lipun!**\n\n",
+
+        "msgCmd":"Luo upotus painikkeilla. (vain ylläpitäjille)",
+        "renameCmd":"Nimeä lippu uudelleen. (ilman välilyöntejä)",
+        "closeCmd":"Sulje lippu.",
+        "deleteCmd":"Poista lippu.",
+        "addCmd":"Lisää käyttäjä lippuun.",
+        "removeCmd":"Poista käyttäjä lipusta.",
+        "reopenCmd":"Avaa lippu uudelleen sen sulkeutumisen jälkeen.",
+        "changeCmd":"Vaihda lipun tyyppi.",
+        "claimCmd":"Varaa lippu.",
+        "unclaimCmd":"Poista varaaminen lippusta.",
+        "statsCmd":"Näytä lipun tilastot.",
+        "autocloseCmd":"Aseta ajastin sulkeaksesi lipun automaattisesti"
+    },
+    "buttons":{
+        "close":"Sulje lippu",
+        "delete":"Poista lippu",
+        "reopen":"Avaa lippu uudelleen",
+        "closeWithReason":"sulje syyn kanssa"
+    },
+    "messages":{
+        "closedDescription":"Vain ylläpitäjät voivat puhua tässä lipussa nyt!\n\n*Napsauta alla olevaa painiketta poistaaksesi tai avataksesi tämän lipun!*",
+        "createdTitle":"Lippu luotu!",
+        "createdDescription":"Lippusi on luotu, voit tunnistaa sen pingillä!",
+
+        "newTicketDmTitle":"Uusi lippu!",
+        "closedTicketDmTitle":"Lippu suljettu!",
+        "deletedTicketDmTitle":"Lippu poistettu!",
+        "closedTicketDmDescription":"Lippusi on suljettu!",
+        "deletedTicketDmDescription":"Lippusi on poistettu!",
+        "reopenTicketDmTitle":"Lippu avattu uudelleen!",
+        "reopenTicketDmDescription":"Lippusi on avattu uudelleen!",
+
+        "chooseCategory":"valitse kategoria:",
+        "gettingdeleted":"Lippu poistetaan...",
+
+        "none":"ei mikään",
+        "reason":"syy",
+        "createdat":"luotu",
+        "openedby":"avasi",
+        "deletedby":"poistanut",
+        "closedby":"sulkenut",
+        
+        "modalreason":"Mikä on syy tämän lipun sulkemiseen?",
+        "chooseATicket": "Valitse lippu"
+    },
+    "transcripts":{
+        "title":"Pöytäkirja",
+        "processed":"Tämä pöytäkirja käsitellään",
+        "wait":"Odota hetki!",
+        "estimated":"Arvioitu aika",
+        "available":"Pöytäkirja on saatavilla täällä"
+    },
+    "stats":{
+        "globalTitle":"Maailmanlaajuiset tilastot",
+        "ticketTitle":"Lipputilastot {0}:lle",
+        "userTitle":"Käyttäjätilastot {0}:lle",
+        "systemTitle":"Järjestelmätilastot",
+        "versionTitle":"Bottiversio",
+
+        "ticketsCreated":"Luodut liput",
+        "ticketsClosed":"Suljetut liput",
+        "ticketsDeleted":"Poistetut liput",
+        "ticketsReopened":"Uudelleen avatut liput",
+        "ticketsAutoclosed":"Automaattisesti suljetut liput",
+        "transcriptsCreated":"Luodut pöytäkirjat",
+        "startupDate":"Käynnistyspäivämäärä",
+        "latestUpdate":"Viimeisin päivitys",
+        "ticketCreatedOn":"Lippu luotu",
+        "ticketCreatedBy":"Lippu luonut",
+        "messagesSent":"Lähetetyt viestit",
+        "status":"Tila",
+        "participants":"Osallistujat",
+        "role":"Rooli",
+
+        "switches":{
+            "globalAdmin":"Globaali ylläpitäjä",
+            "ticketAdmin":"Lippuadmin",
+            "member":"Jäsen",
+            "open":"Auki",
+            "reopened":"Uudelleen avattu",
+            "closed":"Suljettu",
+            "autoclosed":"Automaattisesti suljettu"
+        },
+
+        "errorUserNotFound":"Tätä käyttäjää ei löydy tilastotietokannasta!"
+    }
+}
@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"tostam",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
+    "errors":{
+        "missingArgsTitle":"Arguments invalides !",
+        "missingArgsDescription":"Argument manquant !",
+        "noPermsTitle":"Tu n'as pas les permissions requises !",
+        "noPermsDescription":"Vous avez besoin de la permission `ADMINISTRATOR` ou être dans la liste des rôles autorisés !",
+        "noPermsDelete":"Seuls les staffs peuvent supprimer un ticket !",
+        "chooseFromListTitle":"ID invalide !",
+        "chooseFromListDescription":"Choisissez l'un des identifiants ci-dessous:",
+        "boterror":"Erreur du bot !",
+        "notInTicketTitle":"Vous n'êtes pas dans un ticket !",
+        "notInTicketDescription":"Cette commande ne fonctionne pas en dehors des tickets !",
+        "ticketDoesntExist":"Ce ticket n'existe pas !",
+        "roleDoesntExist":"Ce rôle n'existe pas !",
+        "anotherOption":"Cette option n'est pas un ticket mais un autre type !",
+        "maxAmountTitle":"Montant maximum de ticket atteint !",
+        "maxAmountDescription":"Vous avez atteint le nombre maximum de tickets autorisés !\nVous ne pouvez donc pas en créer un nouveau !",
+        "somethingWentWrong":"**Quelque chose s'est mal passé !**\nVeuillez réessayer une autre fois !"
+    },
+    "commands":{
+        "userAddedTitle":"{0} a été ajouté à ce ticket !",
+        "userRemovedTitle":"{0} a été supprimé de ce ticket !",
+        "renameTitle":"Changement de nom du ticket en {0} !",
+        "closeTitle":"Ticket fermé",
+        "deleteTitle":"Suppression de ce ticket...",
+        "reopenTitle":"Ticket réouvert",
+        
+        "claimTitle":"Ce ticket est maintenant réclamé par {0}",
+        "unclaimTitle":"Ce ticket n'est plus réclamé !",
+        "changeTitle":"Modification du type de ticket en {0} !",
+
+        "statsTitle":"Voici les statistiques pour {0} !",
+        "autocloseTitle":"Ce ticket sera automatiquement clôturé après {0} !",
+        "autocloseRejectTitle":"Ce ticket ne sera plus clôturé automatiquement !",
+        "autocloseWarn":"Cela n'affecte que les tickets inactifs !",
+
+        "goToTicket":"Aller au ticket",
+        "ticketWarning":"L'intégration est dans le message ci-dessous !",
+        "maxTicketWarning":"**Attention :** _Vous ne pouvez créer seulement {0} ticket(s) à la fois !_"
+    },
+    "helpMenu":{
+        "title":"Commandes disponibles :",
+        "header1":"**Allez à {0} pour créer un ticket !**\n\n",
+        "header2":"**Exécutez la commande `/new` ou `/ticket` pour créer un ticket !**\n\n",
+
+        "msgCmd":"Faire apparaître une intégration avec des boutons (administrateurs uniquement)",
+        "renameCmd":"Renommer un ticket (sans espaces)",
+        "closeCmd":"Fermer un ticket",
+        "deleteCmd":"Supprimer un ticket",
+        "addCmd":"Ajouter un utilisateur au ticket",
+        "removeCmd":"Supprimer un utilisateur du ticket",
+        "reopenCmd":"Réouvrir un ticket après sa clôture",
+        "changeCmd":"Changer le type de ticket",
+        "claimCmd":"Réclamer un ticket",
+        "unclaimCmd":"Annuler la réclamation d'un ticket",
+        "statsCmd":"Afficher les statistiques des tickets",
+        "autocloseCmd":"Définir une minuterie pour fermer automatiquement le ticket"
+    },
+    "buttons":{
+        "close":"Fermer le ticket",
+        "delete":"Supprimer le ticket",
+        "reopen":"Réouvrir le ticket",
+        "closeWithReason":"Fermer avec une raison"
+    },
+    "messages":{
+        "closedDescription":"Seuls les administrateurs peuvent parler dans ce ticket maintenant !\n\n*Cliquez sur le bouton ci-dessous pour supprimer ou réouvrir ce ticket !*",
+        "createdTitle":"Ticket créé !",
+        "createdDescription":"Votre ticket est créé, vous pouvez le détecter par un ping !",
+
+        "newTicketDmTitle":"Nouveau ticket !",
+        "closedTicketDmTitle":"Ticket fermé !",
+        "deletedTicketDmTitle":"Ticket supprimé !",
+        "closedTicketDmDescription":"Votre ticket est fermé !",
+        "deletedTicketDmDescription":"Votre ticket est supprimé !",
+        "reopenTicketDmTitle":"Ticket réouvert !",
+        "reopenTicketDmDescription":"Votre ticket est réouvert !",
+        
+        "chooseCategory":"Choisissez une catégorie:",
+        "gettingdeleted":"Le ticket est en cours de suppression...",
+
+        "none":"Rien",
+        "reason":"Raison",
+        "createdat":"Créé à",
+        "openedby":"Ouvert par",
+        "deletedby":"Supprimé par",
+        "closedby":"Fermé par",
+        
+        "modalreason":"Qu'elle est la raison pour fermer ce ticket ?",
+        "chooseATicket": "Choisir un ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"Cette transcript est en cours de traitement",
+        "wait":"S'il vous plait, attendez...",
+        "estimated":"Temps estimé:",
+        "available":"La transcript est disponible ici"
+    },
+    "stats":{
+        "globalTitle":"Statistiques du serveur",
+        "ticketTitle":"Statistiques des tickets pour {0}",
+        "userTitle":"Statistiques des utilisateurs pour {0}",
+        "systemTitle":"Statistiques du système",
+        "versionTitle":"Version du bot",
+
+        "ticketsCreated":"Tickets créés",
+        "ticketsClosed":"Tickets fermés",
+        "ticketsDeleted":"Tickets supprimés",
+        "ticketsReopened":"Tickets réouverts",
+        "ticketsAutoclosed":"Tickets fermés automatiquement",
+        "transcriptsCreated":"Transcriptions créées",
+        "startupDate":"Date de démarrage du bot",
+        "latestUpdate":"Dernière mise à jour",
+        "ticketCreatedOn":"Ticket créé le",
+        "ticketCreatedBy":"Ticket créé par",
+        "messagesSent":"Messages envoyés",
+        "status":"Status",
+        "participants":"Participants",
+        "role":"Role",
+
+        "switches":{
+            "globalAdmin":"Administrateur global",
+            "ticketAdmin":"Administrateur des tickets",
+            "member":"Membre",
+            "open":"Ouvrir",
+            "reopened":"Réouvert",
+            "closed":"Fermé",
+            "autoclosed":"Fermé automatiquement"
+        },
+
+        "errorUserNotFound":"Cet utilisateur est introuvable dans la base de données de statistiques !"
+    }
+}
@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"david.3",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
+    "errors":{
+        "missingArgsTitle":"Ungültiges Argument!",
+        "missingArgsDescription":"Fehlendes Argument!",
+        "noPermsTitle":"Du hast keine Rechte!",
+        "noPermsDescription":"Du benötigst die `ADMINISTRATOR` Rechte oder die erlaubte Rolle",
+        "noPermsDelete":"Nur Administratoren können ein Ticket löschen!",
+        "chooseFromListTitle":"Ungültige ID",
+        "chooseFromListDescription":"Wählen Sie eine der folgenden ID's:",
+        "boterror":"Bot Fehler!",
+        "notInTicketTitle":"Du bist in keinem Ticket!",
+        "notInTicketDescription":"Der Befehl funktioniert außerhalb eines Tickets nicht!",
+        "ticketDoesntExist":"Das Ticket exisitert nicht mehr!",
+        "roleDoesntExist":"Die Rolle exisitiert nicht mehr!",
+        "anotherOption":"Diese Option ist kein Ticket, sondern eine andere Art!",
+        "maxAmountTitle":"Das Limit wurde erreicht!",
+        "maxAmountDescription":"Sie haben die maximal zulässige Anzahl von Tickets erreicht!\nSie können also keine neuen erstellen.!",
+        "somethingWentWrong":"**Etwas ist schief gelaufen!**\nBitte versuchen Sie es ein anderes Mal!"
+    },
+    "commands":{
+        "userAddedTitle":"User geaddet!",
+        "userRemovedTitle":"User entfernt!",
+        "renameTitle":"Der Name wurde geändert!",
+        "closeTitle":"Dieses Ticket schließen!",
+        "deleteTitle":"Löschen Sie dieses Ticket!",
+        "reopenTitle":"Öffne dieses Ticket erneut!",
+        
+        "claimTitle":"Dieses Ticket wurde beansprucht von {0}",
+        "unclaimTitle":"Dieses Ticket wird nichtmehr beansprucht.",
+        "changeTitle":"Ticket Typ wurde geändert zu {0}!",
+
+        "statsTitle":"Hier sind die Stats für {0}!",
+        "autocloseTitle":"Dieses Ticket wird automatisch geschlossen in {0}!",
+        "autocloseRejectTitle":"Dieses Ticket wird nichtmehr automatisch geschlossen",
+        "autocloseWarn":"Dies betrifft nur inaktive Tickets!",
+
+        "goToTicket":"Geh zu deinem Ticket",
+        "ticketWarning":"Die Einbettung befindet sich in der Nachricht unten!",
+        "maxTicketWarning":"**Warnung:** _Es können maximal {0} Tickets zur gleichen Zeit geöffnet sein!_"
+    },
+    "helpMenu":{
+        "title":"Hilfe Menu:",
+        "header1":"**Gehe zu {0} um ein Ticket zu erstellen!**\n\n",
+        "header2":"**Führen Sie den Befehl `/new` oder `/ticket` um ein Ticket zu erstellen!**\n\n",
+
+        "msgCmd":"Eine Einbettung mit Schaltflächen erzeugen. (nur admins)",
+        "renameCmd":"Ein Ticket umbenennen. (keine Leerzeichen)",
+        "closeCmd":"Schließen Sie ein Ticket.",
+        "deleteCmd":"Ein Ticket löschen.",
+        "addCmd":"Fügen Sie dem Ticket einen Benutzer hinzu.",
+        "removeCmd":"Entfernen eines Benutzers aus dem Ticket.",
+        "reopenCmd":"Öffnen Sie ein Ticket erneut, nachdem es geschlossen wurde.",
+        "changeCmd":"Ticket Typ ändern",
+        "claimCmd":"Ticket beanspruchen",
+        "unclaimCmd":"Ticket nicht mehr beanspruchen.",
+        "statsCmd":"Ticket Stats",
+        "autocloseCmd":"Timer wurde gesetzt auf automatisches schließen des Tickets"
+    },
+    "buttons":{
+        "close":"Ticket schließen",
+        "delete":"Ticket löschen",
+        "reopen":"Ticket wieder öffnen",
+        "closeWithReason":"Geschlossen mit dem Grund"
+    },
+    "messages":{
+        "closedDescription":"Nur Admins können jetzt in diesem Ticket sprechen!\n\n*Klicken Sie auf die Schaltfläche unten, um dieses Ticket zu löschen oder erneut zu öffnen!*",
+        "createdTitle":"Ticket erstellt!",
+        "createdDescription":"Ihr Ticket ist erstellt, Sie können es durch einen Ping erkennen!",
+
+        "newTicketDmTitle":"Neues Ticket!",
+        "closedTicketDmTitle":"Ticket schließen!",
+        "deletedTicketDmTitle":"Ticket löschen!",
+        "closedTicketDmDescription":"Ihr Ticket ist geschlossen!",
+        "deletedTicketDmDescription":"Ihr Ticket ist gelöscht!",
+        "newTranscriptTitle":"Eine neue Transcript finden Sie hier!",
+        "hereIsTheTranscript":"Hier ist das Transcript:",
+
+        "chooseCategory":"Wähle eine Kategorie:",
+        "gettingdeleted":"Ticket wird gelöscht...",
+
+        "none":"none",
+        "reason":"Grund",
+        "createdat":"Erstellt um",
+        "openedby":"Geöffnet um",
+        "deletedby":"Gelöscht von",
+        "closedby":"Geschlossen von",
+        
+        "modalreason":"Was ist der Grund?",
+        "chooseATicket": "Wähle ein passendes Thema!"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"Das Transcript wird erstellt",
+        "wait":"Bitte warten!",
+        "estimated":"Verbleibende Zeit",
+        "available":"Das Transcript ist hier verfügbar"
+    },
+    "stats":{
+        "globalTitle":"Global Stats",
+        "ticketTitle":"Ticket Stats für {0}",
+        "userTitle":"NutzerStats für {0}",
+        "systemTitle":"System Stats",
+        "versionTitle":"Bot Version",
+
+        "ticketsCreated":"Tickets erstellt",
+        "ticketsClosed":"Tickets geschlossen",
+        "ticketsDeleted":"Tickets gelöscht",
+        "ticketsReopened":"Tickets wiedergeöffnet",
+        "ticketsAutoclosed":"Tickets Autogeschlossen",
+        "transcriptsCreated":"Transcripts erstellt",
+        "startupDate":"Start Datum",
+        "latestUpdate":"Letztes Update",
+        "ticketCreatedOn":"Ticket erstellt am",
+        "ticketCreatedBy":"Ticket erstellt von",
+        "messagesSent":"Nachrichten gesendet",
+        "status":"Status",
+        "participants":"Teilnehmer",
+        "role":"Rolle",
+
+        "switches":{
+            "globalAdmin":"Global Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Nutzer",
+            "open":"Öffnen",
+            "reopened":"Wiedergeöffnet",
+            "closed":"Geschlossen",
+            "autoclosed":"Autogeschlossen"
+        },
+
+        "errorUserNotFound":"Der Nutzer wurde in der Statistik-Datenbank nicht gefunden!"
+    }
+}
@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"ꙅoᴎɒᎸɘƚꙅ#3744",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
+    "errors":{
+        "missingArgsTitle":"Invalid Arguments!",
+        "missingArgsDescription":"Missing Argument",
+        "noPermsTitle":"Δεν έχεις άδεια για να τρέξεις αυτή την εντολή!",
+        "noPermsDescription":"Χρειάζεσε άδεια διαχειριστή για να τρέξεις αυτή την εντολή.",
+        "noPermsDelete":"Μόνο οι διαχειριστές μπορούν να διαγράψουν τα εισιτήρια!",
+        "chooseFromListTitle":"Μη έγκυρο id.",
+        "chooseFromListDescription":"Διάλεξε ενα απο τα παρακάτω id:",
+        "boterror":"Υπάρχει κάποιο πρόβλημα!",
+        "notInTicketTitle":"Δεν είσε στο κανάλι του εισιτηρίου!",
+        "notInTicketDescription":"Δεν μπορείς να τρέξεις αυτή την εντολή εκτός του εισιτηρίου",
+        "ticketDoesntExist":"Αυτο το εισιτήριο δεν υπάρχει!",
+        "roleDoesntExist":"Αυτός ο ρόλος δεν υπάρχει!",
+        "anotherOption":"Διάλεξε άλλο λόγο για εισιτήριο!",
+        "maxAmountTitle":"Έχεις ανοίξει πολλά εισιτήρια για την ώρα.",
+        "maxAmountDescription":"Έχεις υπερβεί το όριο των εισιτηρίον!\nΔεν μπορείς να ανοίξεις καινούργιο.!",
+        "somethingWentWrong":"**Κάτι πήγε λάθος!**\nΔοκίμασε ξανά αργότερα!"
+    },
+    "commands":{
+        "userAddedTitle":"Ο {0} προσθέθηκε στο εισιτήριο",
+        "userRemovedTitle":"Ο {0} αφαιρέθηκε απο το εισιτήριο!",
+        "renameTitle":"Το όνομα άλλαξε σε {0}!",
+        "closeTitle":"Το εισιτήριο έκλεισε!",
+        "deleteTitle":"Διαγράφω το εισιτήριο...",
+        "reopenTitle":"Το εισιτήριο ξανά άνοιξε!",
+        
+        "claimTitle":"Το εισιτήριο διεκδικήθεικε απο τον {0}",
+        "unclaimTitle":"Το εισιτήριο δεν είναι πλέον διεκδικημένο!",
+        "changeTitle":"Ο τύπος του εισιτηρίου άλλαξε σε {0}!",
+
+        "statsTitle":"Εδώ είναι τα στατιστικά για το {0}!",
+        "autocloseTitle":"Αυτό το εισιτήριο θα κλείσε σε {0}!",
+        "autocloseRejectTitle":"Αυτό το εισιτήριο δεν θα κλέισε αυτόματα!",
+        "autocloseWarn":"Αυτό ισχύει μονο για μή ενεργά εισιτήρια!",
+
+        "goToTicket":"Μεταφορά στο εισιτήριο.",
+        "ticketWarning":"Το εισιτήριο είναι στο παρακάτω μήνυμα!",
+        "maxTicketWarning":"**Προειδοποίηση:** _Μπορείς να φτιάξεις μόνο {0} εισιτήριο/εισιτήρια για την ώρα!_"
+    },
+    "helpMenu":{
+        "title":"Διαθέσιμες εντολές:",
+        "header1":"**Πηγαινε στο  {0} για να φτιάξεις ενα νέο εισιτήριο!**\n\n",
+        "header2":"**Τρέχα την εντολή `/new` ή `/ticket` για να φτιάξεις ένα εισιτήριο!**\n\n",
+
+        "msgCmd":"Εμφάνισε ένα embed με κουμπιά. (admins only)",
+        "renameCmd":"Μετονόμασε το εισιτήριο. (όχι κενά)",
+        "closeCmd":"Κλέισε το εισιτήριο.",
+        "deleteCmd":"Διέγραψε το εισιτήριο.",
+        "addCmd":"Πρόσθεσε κάποιον στο εισιτήριο.",
+        "removeCmd":"Αφαίρεσε κάποιον απο το εισιτήριο.",
+        "reopenCmd":"Ξανά άνοιξε το εισιτήριο.",
+        "changeCmd":"Άλλαξε τον τύπο του εισιτηρίου.",
+        "claimCmd":"Διεκδίκησε το εισιτήριο.",
+        "unclaimCmd":"Unclaim a ticket.",
+        "statsCmd":"Δές τα στατιστικά του εισιτηρίου.",
+        "autocloseCmd":"Βάλε χρονόμετρο για να κλείσει το εισιτήριο"
+    },
+    "buttons":{
+        "close":"κλείσε το εισιτήριο",
+        "delete":"Διέγραψε το εισιτήριο",
+        "reopen":"Ξανά άνοιξε το εισιτήριο",
+        "closeWithReason":"Κλείσε με αιτιολόγιση"
+    },
+    "messages":{
+        "closedDescription":"Μονο οι διαχειριστές μπορουν να διαγράψουν τα εισιτήρια!\n\n*Πάτα το παρακάτω κουμπί για να ξανά ανοίξεις το εισιτήριο!*",
+        "createdTitle":"Το εισιτήριο δημιουργήθηκε!",
+        "createdDescription":"Το εισιτήριο σου δημιουργήθηκε μπορείς να το βρείς με την αναφορά που έγινε στο κανάλι του εισιτηρίου!",
+
+        "newTicketDmTitle":"Νέο εισιτήριο!",
+        "closedTicketDmTitle":"Το εισιτήριο έκλεισε!",
+        "deletedTicketDmTitle":"Tο εισιτήριο διεγράφη!",
+        "closedTicketDmDescription":"Το εισιτήριο σου είναι κλειστό!",
+        "deletedTicketDmDescription":"Το εισιτήριο σου διεγράφη!",
+        "reopenTicketDmTitle":"Tο εισιτήριο ξανά άνοιξε!",
+        "reopenTicketDmDescription":"Το εισιτήριο σου ξανά άνοιξε!",
+
+        "chooseCategory":"Διάλεξε μία κατηγορία:",
+        "gettingdeleted":"Το εισιτήριο διαγράφεται...",
+
+        "none":"Κανένας",
+        "reason":"Λόγος",
+        "createdat":"Δημιουργήθηκε",
+        "openedby":"Ανοίχτηκε από",
+        "deletedby":"Διεγράφη απο",
+        "closedby":"Έκλεισε από",
+        
+        "modalreason":"Γιατι να κλείσει το εισιτήριο?",
+        "chooseATicket": "Δίαλεξε ενα εισιτήριο"
+    },
+    "transcripts":{
+        "title":"Αντίγραφο",
+        "processed":"Το αντίγραφο ετοιμάζεται!",
+        "wait":"Παρακαλώ περιμένετε!",
+        "estimated":"Ώρα αναμονής",
+        "available":"Το αντίγραφο είναι ανοιχτώ εδώ!"
+    },
+    "stats":{
+        "globalTitle":"Global Stats",
+        "ticketTitle":"Ticket Stats for {0}",
+        "userTitle":"User Stats for {0}",
+        "systemTitle":"System Stats",
+        "versionTitle":"Bot Version",
+
+        "ticketsCreated":"Tickets Created",
+        "ticketsClosed":"Tickets Closed",
+        "ticketsDeleted":"Tickets Deleted",
+        "ticketsReopened":"Tickets Reopened",
+        "ticketsAutoclosed":"Tickets Autoclosed",
+        "transcriptsCreated":"Transcripts Created",
+        "startupDate":"Startup Date",
+        "latestUpdate":"Latest Update",
+        "ticketCreatedOn":"Ticket Created On",
+        "ticketCreatedBy":"Ticket Created By",
+        "messagesSent":"Messages Sent",
+        "status":"Status",
+        "participants":"Participants",
+        "role":"Role",
+
+        "switches":{
+            "globalAdmin":"Global Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Member",
+            "open":"Open",
+            "reopened":"Reopened",
+            "closed":"Closed",
+            "autoclosed":"Autoclosed"
+        },
+
+        "errorUserNotFound":"This user can't be found in the stats database!"
+    }
+}
@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"kornel0706",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
+    "errors":{
+        "missingArgsTitle":"Hibás paraméter!",
+        "missingArgsDescription":"Hiányzó paraméter",
+        "noPermsTitle":"Nincs jogosultságod!",
+        "noPermsDescription":"Rendszergazda jogosultság szükséges!",
+        "noPermsDelete":"Csak adminok törölhetnek hibajegyet!",
+        "chooseFromListTitle":"Hibás ID",
+        "chooseFromListDescription":"Válassz az alábbi ID_k közül:",
+        "boterror":"Bot hiba",
+        "notInTicketTitle":"Nem vagy hibajegyben!",
+        "notInTicketDescription":"Ez a parancs nem működik, csak hibajegyekben!",
+        "ticketDoesntExist":"Ez a hibajegy már nem létezik!",
+        "roleDoesntExist":"Ez a rang már nem létezik!",
+        "anotherOption":"Ez a választási lehetőség nem hibajegy!",
+        "maxAmountTitle":"Maximum limit elérve!",
+        "maxAmountDescription":"Elérted a maximum hibajegyek számát!\nEzért nem tudsz létrehozni mégegyet!",
+        "somethingWentWrong":"**Hiba történt!**\nKérlek próbáld újra később!"
+    },
+    "commands":{
+        "userAddedTitle":"{0} hozzáadva a hibajegyhez!",
+        "userRemovedTitle":"{0} eltávolítva a hibajegyből!",
+        "renameTitle":"Név megváltoztatva: {0}!",
+        "closeTitle":"Hibajegy lezárva!",
+        "deleteTitle":"Hibajegy törlése...",
+        "reopenTitle":"Hibajegy újranyitva!",
+        
+        "claimTitle":"Ezt a hibajegyet {0} birtokolja",
+        "unclaimTitle":"A hibajegy többé nincsen birtokolva!",
+        "changeTitle":"A hibajegy típusa a következővé lett módosítva: {0}!",
+
+        "statsTitle":"Itt vannak {0} statisztikái!",
+        "autocloseTitle":"A hibajegy ennyi idő múlva autómatikusan törölve lesz: {0}!",
+        "autocloseRejectTitle":"A hibajegy többé nem lesz lezárva autómatikusan!",
+        "autocloseWarn":"Ez csak az inaktív hibajegyekre van hatással!",
+
+        "goToTicket":"A hibajegyhez",
+        "ticketWarning":"A beágyazás az üzenet alatt található!",
+        "maxTicketWarning":"**Figyelem** Összesen csak {0} hibajegyed lehet egyszerre!"
+    },
+    "helpMenu":{
+        "title":"Elérhető parancsok:",
+        "header1":"**Go to {0} to create a ticket!**\n\n",
+        "header2":"**Run the command `/new` or `/ticket` to create a ticket!**\n\n",
+
+        "msgCmd":"Embed küldése gombokkal. (csak adminok)",
+        "renameCmd":"Ticket átnevezése. (szóköz nélkül)",
+        "closeCmd":"Ticket bezárása.",
+        "deleteCmd":"Ticket törlése.",
+        "addCmd":"Felhasználó hozzáadása a tickethez.",
+        "removeCmd":"Felhasználó elvétele a tickettől.",
+        "reopenCmd":"Ticket újranyitása miután már be lett zárva.",
+        "changeCmd":"Ticket típusának megváltoztatása.",
+        "claimCmd":"Ticket igénylése.",
+        "unclaimCmd":"Ticket igénylésének törlése.",
+        "statsCmd":"Ticket statisztikák megtekintése.",
+        "autocloseCmd":"Ticketek automatikus bezárási idejének beállítása"
+    },
+    "buttons":{
+        "close":"Bezárás",
+        "delete":"Törlés",
+        "reopen":"Újranyitás",
+        "closeWithReason":"Bezárás indokkal"
+    },
+    "messages":{
+        "closedDescription":"Csak a rendszergazdák beszélhetnek ebben a jegyben!\n\n*Kattintson az alábbi gombra a jegy törléséhez vagy újbóli megnyitásához!*",
+        "createdTitle":"Hibajegy létrehozva!",
+        "createdDescription":"A hibajegyed el lett készítve, a lentebbi gombbal odatalálsz!",
+
+        "newTicketDmTitle":"Új hibajegy!",
+        "closedTicketDmTitle":"Hibajegy bezárva!",
+        "deletedTicketDmTitle":"Hibajegy törölve!",
+        "closedTicketDmDescription":"A hibajegyed be van zárva!",
+        "deletedTicketDmDescription":"A hibajegyed törölve van!",
+        "reopenTicketDmTitle":"A hibajegy újranyitva!",
+        "reopenTicketDmDescription":"A hibajegyed újra lett nyitva!",
+
+        "chooseCategory":"Válassz egy kategóriát::",
+        "gettingdeleted":"A hibajegy törlés alatt...",
+
+        "none":"nincs megadva",
+        "reason":"indok",
+        "createdat":"létrehozva",
+        "openedby":"létrehozta",
+        "deletedby":"törölte",
+        "closedby":"bezárta",
+
+        "modalreason":"Milyen indokkal zárod le a hibajegyet?",
+        "chooseATicket": "**Válassz egy hibajegyet**\n"
+    },
+    "transcripts":{
+        "title":"Jegyzőkönyv",
+        "processed":"A jegyzőkönyv feldolgozás alatt",
+        "wait":"Kérlek várj!",
+        "estimated":"Becsült idő",
+        "available":"A jegyzőkönyv elérhető itt"
+    },
+    "stats":{
+        "globalTitle":"Globális statisztikák",
+        "ticketTitle":"{0} hibajegy statisztikái",
+        "userTitle":"{0} felhasználó statisztikái",
+        "systemTitle":"Rendszer statisztikák",
+        "versionTitle":"Bot verzió",
+
+        "ticketsCreated":"Hibajegyek létrehozva",
+        "ticketsClosed":"Hibajegyek bezárva",
+        "ticketsDeleted":"Hibajegyek törölve",
+        "ticketsReopened":"Hibajegyek újranyitva",
+        "ticketsAutoclosed":"Hibajegyek automata lezárása",
+        "transcriptsCreated":"Jegyzőkönyvek létrehozva",
+        "startupDate":"Üzembe helyezés ideje",
+        "latestUpdate":"Utolsó frissítés",
+        "ticketCreatedOn":"Hibajegy létrehozva",
+        "ticketCreatedBy":"Hibajegyet létrehozta",
+        "messagesSent":"Üzenetek elküldve",
+        "status":"Státusz",
+        "participants":"Résztvevők",
+        "role":"Rang",
+
+        "switches":{
+            "globalAdmin":"Globális rendszergazda",
+            "ticketAdmin":"Jegyadminisztrátor",
+            "member":"Tag",
+            "open":"Megnyitás",
+            "reopened":"Újra megnyitva",
+            "closed":"Zárva",
+            "autoclosed":"Autoclosed"
+        },
+
+        "errorUserNotFound":"Ez a felhasználó nem található a statisztikai adatbázisban!"
+    }
+}
@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"erxg",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
+    "errors":{
+        "missingArgsTitle":"Argumen tidak valid!",
+        "missingArgsDescription":"Argumen hilang",
+        "noPermsTitle":"Tidak ada akses!",
+        "noPermsDescription":"Anda memerlukan akses `ADMINISTRATOR` atau berada di dalam peran yang diizinkan!",
+        "noPermsDelete":"Hanya admin yang dapat menghapus tiket!",
+        "chooseFromListTitle":"ID Tidak Valid",
+        "chooseFromListDescription":"Silahkan pilih salah satu id di bawah:",
+        "boterror":"Bot Error!",
+        "notInTicketTitle":"Anda tidak berada di dalam sebuah tiket!",
+        "notInTicketDescription":"Perintah ini tidak bekerja di luar tiket!",
+        "ticketDoesntExist":"Tiket ini sudah tidak ada lagi!",
+        "roleDoesntExist":"Peran ini sudah tidak ada lagi!",
+        "anotherOption":"Opsi ini bukan tiket, melainkan tipe lain!",
+        "maxAmountTitle":"Batas maksimum tercapai!",
+        "maxAmountDescription":"Kamu telah meraih batas maksimum tiket yang diperbolehkan!\nJadi kamu tidak bisa membuat tiket baru!",
+        "somethingWentWrong":"Ada yang salah! Silakan coba lagi nanti!"
+    },
+    "commands":{
+        "userAddedTitle":"Menambah {0} ke tiket ini!",
+        "userRemovedTitle":"Mengeluarkan {0} dari tiket ini!",
+        "renameTitle":"Mengganti nama menjadi {0}!",
+        "closeTitle":"Menutup tiket ini!",
+        "deleteTitle":"Menghapus tiket ini...",
+        "reopenTitle":"Membuka ulang tiket ini!",
+        
+        "claimTitle":"Tiket ini diklaim oleh {0}",
+        "unclaimTitle":"Tiket ini tidak diklaim lagi!",
+        "changeTitle":"Mengganti tipe tiket menjadi {0}!",
+
+        "statsTitle":"Ini adalah status untuk {0}!",
+        "autocloseTitle":"Tiket ini akan tutup otomatis setelah {0}!",
+        "autocloseRejectTitle":"Tiket ini tidak akan tertutup secara otomatis lagi!",
+        "autocloseWarn":"Ini hanya mempengaruhi tiket yang tidak aktif!",
+
+        "goToTicket":"Pergi ke tiket",
+        "ticketWarning":"Sematan tersebut tersedia dalam pesan di bawah ini!",
+        "maxTicketWarning":"**Peringatan:** _Anda hanya bisa membuat {0} tiket dalam satu waktu!_"
+    },
+    "helpMenu":{
+        "title":"Perintah yang tersedia:",
+        "header1":"**Pergi ke {0} untuk membuat tiket!**\n\n",
+        "header2":"**Jalankan perintah `/new` atau `/ticket` untuk membuat tiket!**\n\n",
+
+        "msgCmd":"Munculkan sematan dengan tombol. (hanya admin)",
+        "renameCmd":"Ganti nama tiket. (tanpa spasi)",
+        "closeCmd":"Tutup tiket.",
+        "deleteCmd":"Hapus tiket.",
+        "addCmd":"Tambahkan pengguna ke dalam tiket.",
+        "removeCmd":"Keluarkan pengguna dari tiket.",
+        "reopenCmd":"Buka ulang tiket setelah ditutup.",
+        "changeCmd":"Ganti tipe tiket.",
+        "claimCmd":"Klaim tiket.",
+        "unclaimCmd":"Batalkan klaim tiket.",
+        "statsCmd":"Lihat status tiket.",
+        "autocloseCmd":"Atur timer untuk menutup tiket secara otomatis"
+    },
+    "buttons":{
+        "close":"Tutup tiket",
+        "delete":"Hapus tiket",
+        "reopen":"Buka ulang tiket",
+        "closeWithReason":"Tutup dengan alasan"
+    },
+    "messages":{
+        "closedDescription":"Hanya admin yang dapat berbincang di tiket ini sekarang!\n\n*Tekan tombol di bawah untuk menghapus atau membuka ulang tiket ini!*",
+        "createdTitle":"Tiket dibuat!",
+        "createdDescription":"Tiket anda dibuat, anda dapat mengetahui dengan ping!",
+
+        "newTicketDmTitle":"Tiket baru!",
+        "closedTicketDmTitle":"Tiket ditutup!",
+        "deletedTicketDmTitle":"TIket dihapus!",
+        "closedTicketDmDescription":"Tiket anda ditutup!",
+        "deletedTicketDmDescription":"Tiket anda dihapus!",
+        "reopenTicketDmTitle":"Tiket dibuka kembali!",
+        "reopenTicketDmDescription":"Tiket anda dibuka kembali!",
+
+        "chooseCategory":"Pilih kategori:",
+        "gettingdeleted":"Tiket sedang dihapus...",
+
+        "none":"tidak ada",
+        "reason":"Alasan",
+        "createdat":"dibuat di",
+        "openedby":"dibuka oleh",
+        "deletedby":"dihapus oleh",
+        "closedby":"ditutup oleh",
+
+        "modalreason":"Apa alasan penutupan tiket ini?",
+        "chooseATicket": "Pilih tiket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"Transkrip sedang diproses",
+        "wait":"Mohon tunggu!",
+        "estimated":"Estimasi waktu",
+        "available":"Transkrip tersedia di sini"
+    },
+    "stats":{
+        "globalTitle":"Statistik Global",
+        "ticketTitle":"Status Tiket Untuk {0}",
+        "userTitle":"Status Pengguna Untuk {0}",
+        "systemTitle":"Status Sistem",
+        "versionTitle":"Versi Robot",
+
+        "ticketsCreated":"Tiket Dibuat",
+        "ticketsClosed":"Tiket Ditutup",
+        "ticketsDeleted":"Tiket Dihapus",
+        "ticketsReopened":"Tiket Dibuka Kembali",
+        "ticketsAutoclosed":"Tiket Ditutup Otomatis",
+        "transcriptsCreated":"Transkrip Dibuat",
+        "startupDate":"Tanggal Mulai",
+        "latestUpdate":"Pembaruan Terbaru",
+        "ticketCreatedOn":"Tiket Dibuat Pada",
+        "ticketCreatedBy":"Tiket Dibuat Oleh",
+        "messagesSent":"Pesan Terkirim",
+        "status":"Status",
+        "participants":"Partisipan",
+        "role":"Peran",
+
+        "switches":{
+            "globalAdmin":"Admin Global",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Anggota",
+            "open":"Buka",
+            "reopened":"Dibuka kembali",
+            "closed":"Ditutup",
+            "autoclosed":"Ditutup Otomatis"
+        },
+
+        "errorUserNotFound":"Pengguna ini tidak dapat ditemukan dalam basis data statistik!"
+    }
+}
@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"maurizio26",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
+    "errors":{
+        "missingArgsTitle":"Argomenti non validi!",
+        "missingArgsDescription":"Argomenti mancanti",
+        "noPermsTitle":"Non hai i permessi sufficienti!",
+        "noPermsDescription":"Hai bisogno del permesso `ADMINISTRATOR` o essere nella lista dei ruoli consentiti!",
+        "noPermsDelete":"Solo gli amministratori possono eliminare i ticket!",
+        "chooseFromListTitle":"ID non valido",
+        "chooseFromListDescription":"Scegli uno degli id sottostanti:",
+        "boterror":"Errore del bot!",
+        "notInTicketTitle":"Non sei in un ticket!",
+        "notInTicketDescription":"Questo comando non funziona al di fuori di un ticket!",
+        "ticketDoesntExist":"Questo ticket non esiste!",
+        "roleDoesntExist":"Questo ruolo non esiste!",
+        "anotherOption":"Questa opzione non è un ticket ma un'altra!",
+        "maxAmountTitle":"Massimo ammontare raggiunto!",
+        "maxAmountDescription":"Hai raggiunto il massimo di ticket aperti!\nNon puoi creare altri!",
+        "somethingWentWrong":"*Qualcosa è andato storto!*\nPerfavore riprova un'altra volta!"
+    },
+    "commands":{
+        "userAddedTitle":"Aggiunti {0} a questo ticket!",
+        "userRemovedTitle":"Rimossi {0} da questo ticket!",
+        "renameTitle":"Cambiato il nome a {0}!",
+        "closeTitle":"Ticket chiuso!",
+        "deleteTitle":"Eliminando questo ticket...",
+        "reopenTitle":"Ri-aperto questo ticket!",
+        
+        "claimTitle":"Questo ticket adesso è gestito da {0}",
+        "unclaimTitle":"Questo ticket non è più gestito!",
+        "changeTitle":"Ticket cambiato in {0}!",
+
+        "statsTitle":"Queste sono le stats per {0}!",
+        "autocloseTitle":"Questo ticket sarà eliminato direttamente dopo {0}!",
+        "autocloseRejectTitle":"Questo ticket non sarà più chiuso automaticamente!",
+        "autocloseWarn":"Questo vale solo per i ticket inattivi!",
+
+        "goToTicket":"vai al ticket",
+        "ticketWarning":"L'embed è nel messaggio sotto!",
+        "maxTicketWarning":"*Attenzione:* Tu puoi creare solo {0} ticket alla volta!"
+    },
+    "helpMenu":{
+        "title":"Comandi disponibili:",
+        "header1":"*Vai a {0} per creare un ticket!*\n\n",
+        "header2":"*Esegui il comando `/new` o `/ticket` per creare un ticket!*\n\n",
+
+        "msgCmd":"Crea un embed con bottoni. (solo amministratori)",
+        "renameCmd":"Rinomina un ticket. (senza spazi)",
+        "closeCmd":"Chiudi un ticket.",
+        "deleteCmd":"Elimina un ticket.",
+        "addCmd":"Aggiungi un utente al ticket.",
+        "removeCmd":"Rimuovi un utente da un ticket.",
+        "reopenCmd":"Ri-apri un ticket dopo averlo chiuso.",
+        "changeCmd":"Cambia tipo di ticket.",
+        "claimCmd":"Gestisci un ticket.",
+        "unclaimCmd":"Lascia la gestione del ticket.",
+        "statsCmd":"Vedi le statistiche dei ticket.",
+        "autocloseCmd":"Imposta il timer dell'autochiusura dei ticket"
+    },
+    "buttons":{
+        "close":"Chiudi",
+        "delete":"Elimini",
+        "reopen":"Ri-apri un ticket",
+        "closeWithReason":"chiudi con motivo"
+    },
+    "messages":{
+        "closedDescription":"Solo gli amministratori possono parlare in questo ticket ora!\n\n*Clicca sul pulsante sotto per eliminare o ri-aprire questo ticket!*",
+        "createdTitle":"Ticket creato!",
+        "createdDescription":"Il tuo ticket è stato creato, puoi capirlo dal ping!",
+
+        "newTicketDmTitle":"Nuovo ticket!",
+        "closedTicketDmTitle":"Ticket chiuso!",
+        "deletedTicketDmTitle":"Ticket eliminato!",
+        "closedTicketDmDescription":"Il tuo ticket è chiuso!",
+        "deletedTicketDmDescription":"Il tuo ticket è eliminato!",
+        "reopenTicketDmTitle":"Ticket ri-aperto!",
+        "reopenTicketDmDescription":"Il tuo ticket è stato ri-aperto!",
+
+        "chooseCategory":"scegli una categoria:",
+        "gettingdeleted":"Il ticket sta per essere chiuso...",
+
+        "none":"nessuno",
+        "reason":"motivo",
+        "createdat":"creato il",
+        "openedby":"aperto da",
+        "deletedby":"eliminato da",
+        "closedby":"chiuso da",
+        
+        "modalreason":"Quale è il motivo per chiudere questo ticket?",
+        "chooseATicket": "Scegli un ticket"
+    },
+    "transcripts":{
+        "title":"Trascrizione",
+        "processed":"Questo ticket sta per essere processato",
+        "wait":"Perfavore attendi!",
+        "estimated":"Tempo estimato",
+        "available":"La trascrizione è disponibile qui"
+    },
+    "stats": {
+        "globalTitle": "Statistiche Globali",
+        "ticketTitle": "Statistiche Ticket per {0}",
+        "userTitle": "Statistiche Utenti per {0}",
+        "systemTitle": "Sistema Statistiche",
+        "versionTitle": "Versione Bot",
+
+        "ticketsCreated": "Tickets Creato",
+        "ticketsClosed": "Tickets Chiuso",
+        "ticketsDeleted": "Tickets Eliminato",
+        "ticketsReopened": "Tickets Riaperto",
+        "ticketsAutoclosed": "Tickets Chiuso Automaticamente",
+        "transcriptsCreated": "Transcrizione Creata",
+        "startupDate": "Data Inizio",
+        "latestUpdate": "Ultimo Update",
+        "ticketCreatedOn": "Ticket Creato Su",
+        "ticketCreatedBy": "Ticket Creato Da",
+        "messagesSent": "Messaggi Inviati",
+        "status": "Stato",
+        "participants": "Partecipanti",
+        "role": "Ruolo",
+
+        "switches": {
+            "globalAdmin": "Amministratore Globale",
+            "ticketAdmin": "Amministratore Ticket",
+            "member": "Membro",
+            "open": "Aperto",
+            "reopened": "Riaperto",
+            "closed": "Chiuso",
+            "autoclosed": "Chiuso Automaticamente"
+        },
+
+        "errorUserNotFound": "Questo utente non può essere trovato nel database delle statistiche!"
+    }
+}
@@ -0,0 +1,135 @@
+{
+    "_CREDITS": "iamnotmega",
+    "_INFO": "This file is a translation for open ticket 3.5.9",
+
+    "errors": {
+        "missingArgsTitle": "매개 변수가 누락되었습니다!",
+        "missingArgsDescription": "필수 매개 변수가 누락되었습니다",
+        "noPermsTitle": "권한이 없습니다!",
+        "noPermsDescription": "관리자 권한이 필요하거나 허용된 역할 목록에 있어야 합니다!",
+        "noPermsDelete": "티켓 삭제 권한이 없습니다!",
+        "chooseFromListTitle": "잘못된 ID",
+        "chooseFromListDescription": "아래 목록에서 ID를 선택하세요:",
+        "boterror": "봇 오류!",
+        "notInTicketTitle": "티켓 내에서만 사용 가능합니다!",
+        "notInTicketDescription": "이 명령어는 티켓 외부에서는 작동하지 않습니다!",
+        "ticketDoesntExist": "이 티켓은 더 이상 존재하지 않습니다!",
+        "roleDoesntExist": "이 역할은 존재하지 않습니다!",
+        "anotherOption": "이 옵션은 티켓이 아닌 다른 유형입니다!",
+        "maxAmountTitle": "최대 수량 도달!",
+        "maxAmountDescription": "허용된 최대 티켓 수에 도달했습니다!\n새 티켓을 만들 수 없습니다!",
+        "somethingWentWrong": "**문제가 발생했습니다!**\n나중에 다시 시도해 주세요!"
+    },
+    "commands": {
+        "userAddedTitle": "{0}님을 이 티켓에 추가했습니다!",
+        "userRemovedTitle": "{0}님을 이 티켓에서 제거했습니다!",
+        "renameTitle": "이름을 {0}(으)로 변경했습니다!",
+        "closeTitle": "이 티켓을 닫았습니다!",
+        "deleteTitle": "이 티켓을 삭제 중입니다...",
+        "reopenTitle": "이 티켓을 다시 열었습니다!",
+
+        "claimTitle": "이 티켓은 {0}님에게 할당되었습니다",
+        "unclaimTitle": "이 티켓은 더 이상 할당되지 않았습니다!",
+        "changeTitle": "티켓 유형을 {0}(으)로 변경했습니다!",
+
+        "statsTitle": "다음은 {0}의 통계입니다!",
+        "autocloseTitle": "이 티켓은 {0} 후에 자동으로 닫힙니다!",
+        "autocloseRejectTitle": "이 티켓은 더 이상 자동으로 닫히지 않습니다!",
+        "autocloseWarn": "이 설정은 비활성 티켓에만 영향을 미칩니다!",
+
+        "goToTicket": "티켓으로 이동",
+        "ticketWarning": "임베드는 아래 메시지에 있습니다!",
+        "maxTicketWarning": "**경고:** _한 번에 {0}개의 티켓만 만들 수 있습니다!_"
+    },
+    "helpMenu": {
+        "title": "사용 가능한 명령어:",
+        "header1": "**티켓을 만들려면 {0}(으)로 이동하세요!**\n\n",
+        "header2": "**티켓을 만들려면 `/new` 또는 `/ticket` 명령어를 실행하세요!**\n\n",
+
+        "msgCmd": "버튼이 있는 임베드 메시지를 생성합니다. (관리자 전용)",
+        "renameCmd": "티켓 이름을 변경합니다. (공백 없음)",
+        "closeCmd": "티켓을 닫습니다.",
+        "deleteCmd": "티켓을 삭제합니다.",
+        "addCmd": "사용자를 티켓에 추가합니다.",
+        "removeCmd": "사용자를 티켓에서 제거합니다.",
+        "reopenCmd": "닫은 후 티켓을 다시 엽니다.",
+        "changeCmd": "티켓 유형을 변경합니다.",
+        "claimCmd": "티켓을 할당합니다.",
+        "unclaimCmd": "티켓 할당을 취소합니다.",
+        "statsCmd": "티켓 통계를 확인합니다.",
+        "autocloseCmd": "티켓을 자동으로 닫는"
+    },
+    "buttons": {
+        "close": "티켓 닫기",
+        "delete": "티켓 삭제",
+        "reopen": "티켓 다시 열기",
+        "closeWithReason": "이유를 밝혀 닫기"
+    },
+    "messages": {
+        "closedDescription": "지금은 관리자만이 이 티켓에서 말할 수 있습니다!\n\n*아래 버튼을 클릭하여 이 티켓을 삭제하거나 다시 열 수 있습니다!*",
+        "createdTitle": "티켓이 생성되었습니다!",
+        "createdDescription": "티켓이 생성되었습니다. 피드백을 통해 확인할 수 있습니다!",
+
+        "newTicketDmTitle": "새로운 티켓!",
+        "closedTicketDmTitle": "티켓이 닫혔습니다!",
+        "deletedTicketDmTitle": "티켓이 삭제되었습니다!",
+        "closedTicketDmDescription": "티켓이 닫혔습니다!",
+        "deletedTicketDmDescription": "티켓이 삭제되었습니다!",
+        "reopenTicketDmTitle": "티켓이 다시 열렸습니다!",
+        "reopenTicketDmDescription": "티켓이 다시 열렸습니다!",
+
+        "chooseCategory": "카테고리 선택:",
+        "gettingdeleted": "티켓이 삭제 중입니다...",
+
+        "none": "없음",
+        "reason": "이유",
+        "createdat": "생성 시각",
+        "openedby": "생성자",
+        "deletedby": "삭제자",
+        "closedby": "닫은 사람",
+
+        "modalreason": "이 티켓을 닫는 이유는 무엇인가요?",
+        "chooseATicket": "티켓을 선택하세요"
+    },
+    "transcripts": {
+        "title": "전문 기록",
+        "processed": "이 전문은 처리 중입니다",
+        "wait": "잠시 기다려 주세요!",
+        "estimated": "예상 시간",
+        "available": "여기서 전문을 확인할 수 있습니다"
+    },
+    "stats": {
+        "globalTitle": "전역 통계",
+        "ticketTitle": "{0}의 티켓 통계",
+        "userTitle": "{0}의 사용자 통계",
+        "systemTitle": "시스템 통계",
+        "versionTitle": "봇 버전",
+
+        "ticketsCreated": "생성된 티켓",
+        "ticketsClosed": "닫힌 티켓",
+        "ticketsDeleted": "삭제된 티켓",
+        "ticketsReopened": "다시 열린 티켓",
+        "ticketsAutoclosed": "자동 닫힌 티켓",
+        "transcriptsCreated": "생성된 전문",
+        "startupDate": "시작 일자",
+        "latestUpdate": "최신 업데이트",
+        "ticketCreatedOn": "티켓 생성 일자",
+        "ticketCreatedBy": "티켓 생성자",
+        "messagesSent": "전송된 메시지",
+        "status": "상태",
+        "participants": "참여자",
+        "role": "역할",
+
+        "switches": {
+            "globalAdmin": "글로벌 관리자",
+            "ticketAdmin": "티켓 관리자",
+            "member": "회원",
+            "open": "열림",
+            "reopened": "다시 열림",
+            "closed": "닫힘",
+            "autoclosed": "자동 닫힘"
+        },
+
+        "errorUserNotFound": "이 사용자는 통계 데이터베이스에서 찾을 수 없습니다!"
+    }
+}
@@ -0,0 +1,135 @@
+{
+    "_CREDITS": "iamnotmega",
+    "_INFO": "This file is a translation for open ticket 3.5.9",
+
+    "errors": {
+        "missingArgsTitle": "매개 변수가 누락되었습니다!",
+        "missingArgsDescription": "필수 매개 변수가 누락되었습니다",
+        "noPermsTitle": "권한이 없습니다!",
+        "noPermsDescription": "관리자 권한이 필요하거나 허용된 역할 목록에 있어야 합니다!",
+        "noPermsDelete": "티켓 삭제 권한이 없습니다!",
+        "chooseFromListTitle": "잘못된 ID",
+        "chooseFromListDescription": "아래 목록에서 ID를 선택하세요:",
+        "boterror": "봇 오류!",
+        "notInTicketTitle": "티켓 내에서만 사용 가능합니다!",
+        "notInTicketDescription": "이 명령어는 티켓 외부에서는 작동하지 않습니다!",
+        "ticketDoesntExist": "이 티켓은 더 이상 존재하지 않습니다!",
+        "roleDoesntExist": "이 역할은 존재하지 않습니다!",
+        "anotherOption": "이 옵션은 티켓이 아닌 다른 유형입니다!",
+        "maxAmountTitle": "최대 수량 도달!",
+        "maxAmountDescription": "허용된 최대 티켓 수에 도달했습니다!\n새 티켓을 만들 수 없습니다!",
+        "somethingWentWrong": "**문제가 발생했습니다!**\n나중에 다시 시도해 주세요!"
+    },
+    "commands": {
+        "userAddedTitle": "{0}님을 이 티켓에 추가했습니다!",
+        "userRemovedTitle": "{0}님을 이 티켓에서 제거했습니다!",
+        "renameTitle": "이름을 {0}(으)로 변경했습니다!",
+        "closeTitle": "이 티켓을 닫았습니다!",
+        "deleteTitle": "이 티켓을 삭제 중입니다...",
+        "reopenTitle": "이 티켓을 다시 열었습니다!",
+
+        "claimTitle": "이 티켓은 {0}님에게 할당되었습니다",
+        "unclaimTitle": "이 티켓은 더 이상 할당되지 않았습니다!",
+        "changeTitle": "티켓 유형을 {0}(으)로 변경했습니다!",
+
+        "statsTitle": "다음은 {0}의 통계입니다!",
+        "autocloseTitle": "이 티켓은 {0} 후에 자동으로 닫힙니다!",
+        "autocloseRejectTitle": "이 티켓은 더 이상 자동으로 닫히지 않습니다!",
+        "autocloseWarn": "이 설정은 비활성 티켓에만 영향을 미칩니다!",
+
+        "goToTicket": "티켓으로 이동",
+        "ticketWarning": "임베드는 아래 메시지에 있습니다!",
+        "maxTicketWarning": "**경고:** _한 번에 {0}개의 티켓만 만들 수 있습니다!_"
+    },
+    "helpMenu": {
+        "title": "사용 가능한 명령어:",
+        "header1": "**티켓을 만들려면 {0}(으)로 이동하세요!**\n\n",
+        "header2": "**티켓을 만들려면 `/new` 또는 `/ticket` 명령어를 실행하세요!**\n\n",
+
+        "msgCmd": "버튼이 있는 임베드 메시지를 생성합니다. (관리자 전용)",
+        "renameCmd": "티켓 이름을 변경합니다. (공백 없음)",
+        "closeCmd": "티켓을 닫습니다.",
+        "deleteCmd": "티켓을 삭제합니다.",
+        "addCmd": "사용자를 티켓에 추가합니다.",
+        "removeCmd": "사용자를 티켓에서 제거합니다.",
+        "reopenCmd": "닫은 후 티켓을 다시 엽니다.",
+        "changeCmd": "티켓 유형을 변경합니다.",
+        "claimCmd": "티켓을 할당합니다.",
+        "unclaimCmd": "티켓 할당을 취소합니다.",
+        "statsCmd": "티켓 통계를 확인합니다.",
+        "autocloseCmd": "티켓을 자동으로 닫는"
+    },
+    "buttons": {
+        "close": "티켓 닫기",
+        "delete": "티켓 삭제",
+        "reopen": "티켓 다시 열기",
+        "closeWithReason": "이유를 밝혀 닫기"
+    },
+    "messages": {
+        "closedDescription": "지금은 관리자만이 이 티켓에서 말할 수 있습니다!\n\n*아래 버튼을 클릭하여 이 티켓을 삭제하거나 다시 열 수 있습니다!*",
+        "createdTitle": "티켓이 생성되었습니다!",
+        "createdDescription": "티켓이 생성되었습니다. 피드백을 통해 확인할 수 있습니다!",
+
+        "newTicketDmTitle": "새로운 티켓!",
+        "closedTicketDmTitle": "티켓이 닫혔습니다!",
+        "deletedTicketDmTitle": "티켓이 삭제되었습니다!",
+        "closedTicketDmDescription": "티켓이 닫혔습니다!",
+        "deletedTicketDmDescription": "티켓이 삭제되었습니다!",
+        "reopenTicketDmTitle": "티켓이 다시 열렸습니다!",
+        "reopenTicketDmDescription": "티켓이 다시 열렸습니다!",
+
+        "chooseCategory": "카테고리 선택:",
+        "gettingdeleted": "티켓이 삭제 중입니다...",
+
+        "none": "없음",
+        "reason": "이유",
+        "createdat": "생성 시각",
+        "openedby": "생성자",
+        "deletedby": "삭제자",
+        "closedby": "닫은 사람",
+
+        "modalreason": "이 티켓을 닫는 이유는 무엇인가요?",
+        "chooseATicket": "티켓을 선택하세요"
+    },
+    "transcripts": {
+        "title": "전문 기록",
+        "processed": "이 전문은 처리 중입니다",
+        "wait": "잠시 기다려 주세요!",
+        "estimated": "예상 시간",
+        "available": "여기서 전문을 확인할 수 있습니다"
+    },
+    "stats": {
+        "globalTitle": "전역 통계",
+        "ticketTitle": "{0}의 티켓 통계",
+        "userTitle": "{0}의 사용자 통계",
+        "systemTitle": "시스템 통계",
+        "versionTitle": "봇 버전",
+
+        "ticketsCreated": "생성된 티켓",
+        "ticketsClosed": "닫힌 티켓",
+        "ticketsDeleted": "삭제된 티켓",
+        "ticketsReopened": "다시 열린 티켓",
+        "ticketsAutoclosed": "자동 닫힌 티켓",
+        "transcriptsCreated": "생성된 전문",
+        "startupDate": "시작 일자",
+        "latestUpdate": "최신 업데이트",
+        "ticketCreatedOn": "티켓 생성 일자",
+        "ticketCreatedBy": "티켓 생성자",
+        "messagesSent": "전송된 메시지",
+        "status": "상태",
+        "participants": "참여자",
+        "role": "역할",
+
+        "switches": {
+            "globalAdmin": "글로벌 관리자",
+            "ticketAdmin": "티켓 관리자",
+            "member": "회원",
+            "open": "열림",
+            "reopened": "다시 열림",
+            "closed": "닫힘",
+            "autoclosed": "자동 닫힘"
+        },
+
+        "errorUserNotFound": "이 사용자는 통계 데이터베이스에서 찾을 수 없습니다!"
+    }
+}
@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"raze.hama",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
+    "errors":{
+        "missingArgsTitle":"ئه‌وه‌ی هه‌ڵتبژاردوه‌ نادروسته‌",
+        "missingArgsDescription":"ئه‌وه‌ی هه‌ڵتبژاردوه‌ ناردوسته‌",
+        "noPermsTitle":"هیچ مۆڵەتێک نییە!",
+        "noPermsDescription":"پێویستت بە مۆڵەتی ئه‌دمین ستره‌یته‌ر هەیە یان ده‌بێت  لە لیستی ڕۆڵە ڕێگەپێدراوەکاندا بیت!",
+        "noPermsDelete":"تەنها ئەدمینەکان دەتوانن بلیت بسڕنەوە!",
+        "chooseFromListTitle":"ناسنامەی نادروست",
+        "chooseFromListDescription":"یەکێک لەم ناسنامانه‌ی  خوارەوە هەڵبژێرە:",
+        "boterror":"هەڵەی بۆت!",
+        "notInTicketTitle":"تۆ لەناو بلیتدا نیت!",
+        "notInTicketDescription":"ئەم فەرمانە لە دەرەوەی بلیت کارناکات!",
+        "ticketDoesntExist":"ئەم بلیتە ئیتر بوونی نییە!",
+        "roleDoesntExist":"ئیتر ئەم ڕۆڵە بوونی نییە!",
+        "anotherOption":"ئەم بژاردەیە بلیت نیە بەڵکو جۆرێکی ترە !",
+        "maxAmountTitle":"تۆگه‌شتی به‌ زۆرترین",
+        "maxAmountDescription":"گەیشتووی بە زۆرترین ژمارەی بلیت کە ڕێگەپێدراوە\nبۆیە ناتوانیت نوێ دروست بکەیت",
+        "somethingWentWrong":"**شتێک بە هەڵەدا چووە **\n تکایە جارێکی تر هەوڵبدەرەوە"
+    },
+    "commands":{
+        "userAddedTitle":"زیادكرا  {0} بۆ ئه‌م بلیته‌",
+        "userRemovedTitle":"لابرا{0} له‌م بلیته‌ ",
+        "renameTitle":"ناوەکەی گۆڕی بۆ... {0}!",
+        "closeTitle":"ئەم بلیتەی داخست!",
+        "deleteTitle":"سڕینەوەی ئەم بلیتە...",
+        "reopenTitle":"ئەم بلیتە دووبارە کردەوە!",
+        
+        "claimTitle":"ئەم بلیتە بانگەشەی ئەوە دەکرێت کە... {0}",
+        "unclaimTitle":"ئیتر ئەم بلیتە داوای ناکرێت!",
+        "changeTitle":"جۆری بلیت گۆڕی بۆ... {0}!",
+
+        "statsTitle":"لێرەدا ئامارەکان بۆ... {0}!",
+        "autocloseTitle":"ئەم بلیتە بە شێوەیەکی ئۆتۆماتیکی دادەخرێت دوای...{0}!",
+        "autocloseRejectTitle":"ئەم بلیتە چیتر بە شێوەیەکی ئۆتۆماتیکی داناخرێت!",
+        "autocloseWarn":"ئەمەش تەنها کاریگەری لەسەر بلیتی ناچالاک هەیە!",
+
+        "goToTicket":"بڕۆ بۆ بلیت",
+        "ticketWarning":"جێگیرکردنەکە لە نامەکەی خوارەوەدایە!",
+        "maxTicketWarning":"**ئاگاداری:** _تەنها دەتوانیت لە یەک کاتدا {0} بلیت(ەکان) دروست بکەیت!_"
+    },
+    "helpMenu":{
+        "title":"فەرمانە بەردەستەکان:",
+        "header1":"**Go to {0} to create a ticket!**\n\n",
+        "header2":"**فەرمانەکە جێبەجێ بکە `/new` or `/ticket` بۆ دروستکردنی بلیت!**\n\n",
+
+        "msgCmd":"(تەنها ئەدمینەکان)",
+        "renameCmd":"ناوی بلیته‌كه‌ بگۆره‌",
+        "closeCmd":"بلیتێک دابخە.",
+        "deleteCmd":"بلیتێک بسڕەوە.",
+        "addCmd":"بەکارهێنەرێک زیاد بکە بۆ بلیتەکە.",
+        "removeCmd":"بەکارهێنەرێک لە بلیتەکە دەربهێنە.",
+        "reopenCmd":"دووبارە بلیتێک بکەرەوە دوای داخستنی.",
+        "changeCmd":"گۆڕینی جۆری بلیت.",
+        "claimCmd":"داوای بلیتێک بکە.",
+        "unclaimCmd":"داوای بلیتێک وەربگرە.",
+        "statsCmd":"بینینی ئاماری بلیتەکان.",
+        "autocloseCmd":"تایمەر دابنێ بۆ ئەوەی بلیتەکە بە شێوەیەکی ئۆتۆماتیکی دابخات"
+    },
+    "buttons":{
+        "close":"داخستنی بلیت",
+        "delete":"سڕینەوەی بلیت",
+        "reopen":"دوباره‌ بلیته‌كه‌ بكه‌ره‌وه‌",
+        "closeWithReason":"هۆكارێك بنوسه‌ بۆ داخستنی بلیته‌كه‌"
+    },
+    "messages":{
+        "closedDescription":"ئێستا تەنها ئەدمینەکان دەتوانن لەم بلیتەدا قسە بکەن!\n\n*بۆ سڕینەوە یان دووبارە کردنەوەی ئەم بلیتە کلیک لەسەر دوگمەی خوارەوە بکە!*",
+        "createdTitle":"بلیت دروستکراوە!",
+        "createdDescription":"بلیتەکەت دروست کراوە، دەتوانیت بە پینگێک دەستنیشان بکەیت!",
+
+        "newTicketDmTitle":"بلیتی نوێ!",
+        "closedTicketDmTitle":"بلیت داخراوە!",
+        "deletedTicketDmTitle":"بلیت سڕاوەتەوە!",
+        "closedTicketDmDescription":"بلیتەکەت داخراوە!",
+        "deletedTicketDmDescription":"بلیتەکەت سڕاوەتەوە!",
+        "reopenTicketDmTitle":"بلیت دووبارە کرایەوە!",
+        "reopenTicketDmDescription":"بلیتەکەت دەکرێتەوە!",
+
+        "chooseCategory":"پۆلێک هەڵبژێرە:",
+        "gettingdeleted":"بلیتەکە خەریکە دەسڕدرێتەوە...",
+
+        "none":"هیچ",
+        "reason":"هۆكار",
+        "createdat":"دروستکراوە لە",
+        "openedby":"لەلایەن...",
+        "deletedby":"سڕاوەتەوە لەلایەن",
+        "closedby":"داخراوە لەلایەن",
+
+        "modalreason":"هۆکاری داخستنی ئەم بلیتە چییە؟",
+        "chooseATicket": "بلیتێک هەڵبژێرە"
+    },
+    "transcripts":{
+        "title":"گواستنه‌وه‌",
+        "processed":"ئەم  گواستنه‌وه‌یه‌ خەریکە پرۆسێس دەکرێت",
+        "wait":"تكایه‌ چاوه‌ڕێبه‌!",
+        "estimated":"کاتی مەزەندەکراو",
+        "available":" گواستنه‌وه‌كه‌  لێرەدا بەردەستە"
+    },
+    "stats":{
+        "globalTitle":"ئاماری جیهانی",
+        "ticketTitle":"ئاماری بلیت بۆ {0}",
+        "userTitle":"ئاماری بەکارهێنەر بۆ {0}",
+        "systemTitle":"ئاماری سیستەم",
+        "versionTitle":"وەشانی بۆت",
+
+        "ticketsCreated":"بلیتەکان دروستکراون",
+        "ticketsClosed":"بلیتەکان داخراون",
+        "ticketsDeleted":"بلیتەکان سڕاونەتەوە",
+        "ticketsReopened":"بلیتەکان کرایەوە",
+        "ticketsAutoclosed":"بلیتەکان بە شێوەیەکی ئۆتۆماتیکی داخراون",
+        "transcriptsCreated":"گواستنه‌وه‌ دروستکراون",
+        "startupDate":"بەرواری دەستپێکردن",
+        "latestUpdate":"نوێترین نوێکردنەوە",
+        "ticketCreatedOn":"بلیت دروستکراوە لەسەر",
+        "ticketCreatedBy":"بلیت دروستکراوە لەلایەن...",
+        "messagesSent":"پەیامەکان نێردراوە",
+        "status":"دۆخ",
+        "participants":"بەشداربووان",
+        "role":"ئەرک",
+
+        "switches":{
+            "globalAdmin":"بەڕێوەبەری جیهانی",
+            "ticketAdmin":"ئەدمینی بلیتەکان",
+            "member":"ئەندام",
+            "open":"کردنەوە",
+            "reopened":"دووبارە کرایەوە",
+            "closed":"داخراوە",
+            "autoclosed":"ئۆتۆماتیکی داخراوە"
+        },
+
+        "errorUserNotFound":"ئەم بەکارهێنەرە لە بنکەدراوەی ئامارەکاندا نادۆزرێتەوە!"
+    }
+}
@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"Ronalds1398",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+  
+    "errors":{
+        "missingArgsTitle":"Nepareizi argumenti!",
+        "missingArgsDescription":"Trūkst argumentu!",
+        "noPermsTitle":"Nav atļauju!",
+        "noPermsDescription":"Jums ir nepieciešama `ADMINISTRATOR` atļauja vai jābūt atļautajām lomām!",
+        "noPermsDelete":"Tikai administratori var izdzēst biļetes!",
+        "chooseFromListTitle":"Nederīgs ID",
+        "chooseFromListDescription":"Izvēlieties vienu no zemāk esošajiem ID:",
+        "boterror":"Bota kļūda!",
+        "notInTicketTitle":"Jūs neesat biļetē!",
+        "notInTicketDescription":"Šī komanda nedarbojas ārpus biļetēm!",
+        "ticketDoesntExist":"Šāda biļete vairs nepastāv!",
+        "roleDoesntExist":"Šāda loma vairs nepastāv!",
+        "anotherOption":"Tas nav biļete, bet citas veida!",
+        "maxAmountTitle":"Sasniegta maksimālā summa!",
+        "maxAmountDescription":"Jūs esat sasniedzis maksimālo atļauto biļešu skaitu!\nTāpēc jūs nevarat izveidot jaunu!",
+        "somethingWentWrong":"**Kaut kas nogāja greizi!**\nLūdzu, mēģiniet vēlreiz!"
+    },
+    "commands":{
+        "userAddedTitle":"Pievienots {0} šai biļetei!",
+        "userRemovedTitle":"Noņemts {0} no šīs biļetes!",
+        "renameTitle":"Pārdēvēts uz {0}!",
+        "closeTitle":"Biļete aizvērta!",
+        "deleteTitle":"Dzēšam biļeti",
+        "reopenTitle":"Atkārtoti atveram biļeti!",
+        
+        "claimTitle":"Šo biļeti ņēma {0}",
+        "unclaimTitle":"Šī biļete nav piešķirta nevienam!",
+        "changeTitle":"Biļetes veids mainīts uz {0}!",
+
+        "statsTitle":"Šeit ir statistika par {0}!",
+        "autocloseTitle":"Šī biļete tiks automātiski aizvērta pēc {0}!",
+        "autocloseRejectTitle":"Šī biļete vairs netiks automātiski aizvērta!",
+        "autocloseWarn":"Tas attiecas tikai uz neaktīvām biļetēm!",
+
+        "goToTicket":"doties uz biļeti",
+        "ticketWarning":"Iegults ir zemāk esošajā ziņā!",
+        "maxTicketWarning":"**Brīdinājums:** _Jūs varat izveidot tikai tik daudz biļetes vienlaikus: {0}!_"
+    },
+    "helpMenu":{
+        "title":"Pieejamie komandu:",
+        "header1":"**Dodieties uz {0}, lai izveidotu biļeti!**\n\n",
+        "header2":"**Izpildiet komandu `/new` vai `/ticket`, lai izveidotu biļeti!**\n\n",
+
+        "msgCmd":"Izveidojiet iegultni ar pogām. (tikai administratoriem)",
+        "renameCmd":"Pārdēvējiet biļeti. (bez atstarpēm)",
+        "closeCmd":"Aizveriet biļeti.",
+        "deleteCmd":"Dzēst biļeti.",
+        "addCmd":"Pievienojiet lietotāju biļetei.",
+        "removeCmd":"Noņemt lietotāju no biļetes.",
+        "reopenCmd":"Atveriet atkārtoti aizvērtu biļeti.",
+        "changeCmd":"Mainiet biļetes veidu.",
+        "claimCmd":"Paņemiet biļeti.",
+        "unclaimCmd":"Atsakieties no biļetes.",
+        "statsCmd":"Apskatiet biļetes statistiku.",
+        "autocloseCmd":"Iestatiet taimeri, lai automātiski aizvērtu biļeti"
+    },
+    "buttons":{
+        "close":"Aizveriet biļeti",
+        "delete":"Dzēst biļeti",
+        "reopen":"Atveriet biļeti",
+        "closeWithReason":"Aizveriet ar iemeslu"
+    },
+    "messages":{
+        "closedDescription":"Pašlaik šajā biļetē var runāt tikai administratori!\n\n*Nospiediet zemāk esošo pogu, lai dzēstu vai atkārtoti atveriet šo biļeti!*",
+        "createdTitle":"Biļete izveidota!",
+        "createdDescription":"Jūsu biļete ir izveidota, to varat atpazīt, izmantojot pingu!",
+
+        "newTicketDmTitle":"Jauna biļete!",
+        "closedTicketDmTitle":"Biļete aizvērta!",
+        "deletedTicketDmTitle":"Biļete dzēsta!",
+        "closedTicketDmDescription":"Jūsu biļete ir aizvērta!",
+        "deletedTicketDmDescription":"Jūsu biļete ir dzēsta!",
+        "reopenTicketDmTitle":"Biļete atkārtoti atvērta!",
+        "reopenTicketDmDescription":"Jūsu biļete ir atkārtoti atvērta!",
+
+        "chooseCategory":"izvēlieties kategoriju:",
+        "gettingdeleted":"Biļete tiek dzēsta...",
+
+        "none":"nav",
+        "reason":"iemērs",
+        "createdat":"izveidots",
+        "openedby":"atvēris",
+        "deletedby":"dzēsts",
+        "closedby":"aizvērts",
+
+        "modalreason":"Kāds ir šīs biļetes aizvēršanas iemesls?",
+        "chooseATicket": "Izvēlieties biļeti"
+    },
+    "transcripts":{
+        "title":"Transkripcija",
+        "processed":"Šī transkripcija tiek apstrādāta",
+        "wait":"Lūdzu, uzgaidiet!",
+        "estimated":"Apmēramais laiks",
+        "available":"Transkripcija pieejama šeit"
+    },
+    "stats":{
+        "globalTitle":"Globālā statistika",
+        "ticketTitle":"Biļetes statistika priekš {0}",
+        "userTitle":"Lietotāja statistika priekš {0}",
+        "systemTitle":"Sistēmas statistika",
+        "versionTitle":"Bota versija",
+
+        "ticketsCreated":"Biļetes izveidotas",
+        "ticketsClosed":"Biļetes aizvērtas",
+        "ticketsDeleted":"Biļetes dzēstas",
+        "ticketsReopened":"Biļetes atkārtoti atvērtas",
+        "ticketsAutoclosed":"Biļetes automātiski aizvērtas",
+        "transcriptsCreated":"Transkripcijas izveidotas",
+        "startupDate":"Palaišanas datums",
+        "latestUpdate":"Pēdējā atjaunināšana",
+        "ticketCreatedOn":"Biļete izveidota",
+        "ticketCreatedBy":"Biļete izveidota",
+        "messagesSent":"Ziņojumi nosūtīti",
+        "status":"Statuss",
+        "participants":"Dalībnieki",
+        "role":"Loma",
+
+        "switches":{
+            "globalAdmin":"Globālais Administrātors",
+            "ticketAdmin":"Biļešu Administrātors",
+            "member":"Dalībnieks",
+            "open":"Atvērts",
+            "reopened":"Atkārtoti atvērts",
+            "closed":"Aizvērts",
+            "autoclosed":"Automātiski aizvērts"
+        },
+
+        "errorUserNotFound":"Lietotājs nav atrasts mūsu datubāzē!"
+    }
+}
@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"noonenook",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
+    "errors":{
+        "missingArgsTitle":"Ugyldige argumenter!",
+        "missingArgsDescription":"Manglende argument",
+        "noPermsTitle":"Ingen rettigheter",
+        "noPermsDescription":"Du trenger administrator eller moderator rettigheter",
+        "noPermsDelete":"Bare staff kan slette en ticket!",
+        "chooseFromListTitle":"Ugyldig ID",
+        "chooseFromListDescription":"Velg en av ID-ene nedenfor:",
+        "boterror":"Bot Error!",
+        "notInTicketTitle":"Du er ikke i en ticket!",
+        "notInTicketDescription":"Du kan ikke bruke denne command utenfor en ticket.",
+        "ticketDoesntExist":"Ticket finnes ikke lenger!",
+        "roleDoesntExist":"Rollen eksisterer ikke lenger!",
+        "anotherOption":"Dette alternativet er ikke en ticket!",
+        "maxAmountTitle":"Maks antall er nådd!",
+        "maxAmountDescription":"Du har nådd maksimalt antall tillatte ticket's\nSå du kan ikke lage en ny før de andre er lukket!",
+        "somethingWentWrong":"**Noe gikk galt!**\nVennligst prøv igjen senere!"
+    },
+    "commands":{
+        "userAddedTitle":"{0} har blitt lagt til i ticket!",
+        "userRemovedTitle":"Fjernet {0} fra ticket!",
+        "renameTitle":"Endret navn til {0}!",
+        "closeTitle":"Ticket er blitt lukket!",
+        "deleteTitle":"Sletter ticket...",
+        "reopenTitle":"Ticket er gjenåpnet",
+        
+        "claimTitle":"{0} har tatt over denne saken!",
+        "unclaimTitle":"Denne ticket er blitt ledig igjen!",
+        "changeTitle":"Endret ticket-type til {0}!",
+
+        "statsTitle":"Her er statistikken for {0}!",
+        "autocloseTitle":"Denne ticket stenges automatisk etter kl {0}!",
+        "autocloseRejectTitle":"Denne ticket vil ikke lenger stenges automatisk!",
+        "autocloseWarn":"Dette påvirker kun inaktive tickets!",
+
+        "goToTicket":"DIN TICKET",
+        "ticketWarning":"Embed er i meldingen nedenfor!",
+        "maxTicketWarning":"**Advarsel:** _Du kan bare opprette {0}ticket(s) om gangen!_"
+    },
+    "helpMenu":{
+        "title":"Tilgjengelige Commands:",
+        "header1":"**Gå til {0} for å opprette en ticket!**\n\n",
+        "header2":"**Skriv kommandoen `/new` eller `/ticket` for å lage en ticket!**\n\n",
+
+        "msgCmd":"Lag en embed med knapper. (admins only)",
+        "renameCmd":"Gi nytt navn til en ticket. (ingen mellomrom)",
+        "closeCmd":"Lukk en ticket.",
+        "deleteCmd":"Slett en ticket.",
+        "addCmd":"Legg til en bruker i ticket.",
+        "removeCmd":"Fjern en bruker fra ticket.",
+        "reopenCmd":"Åpne en ticket på nytt etter at den ble avsluttet.",
+        "changeCmd":"Endre ticket kategori",
+        "claimCmd":"Ta over ticket.",
+        "unclaimCmd":"Frigjør den fra ticket.",
+        "statsCmd":"Se ticket stats.",
+        "autocloseCmd":"Still inn når ticket lukkes automatisk etter den ble åpnet"
+    },
+    "buttons":{
+        "close":"Lukk Ticket",
+        "delete":"Slett Ticket",
+        "reopen":"Gjenåpne Ticket",
+        "closeWithReason":"Legg til årsak"
+    },
+    "messages":{
+        "closedDescription":"Bare staff medlemmer kan snakke i denne ticket nå!\n\n*Klikk på knappen nedenfor for å slette eller åpne ticket på nytt!*",
+        "createdTitle":"Ticket er laget!",
+        "createdDescription":"__Du finner den ved å trykke på knappen under__",
+
+        "newTicketDmTitle":"New Ticket!",
+        "closedTicketDmTitle":"Ticket Åpnet!",
+        "deletedTicketDmTitle":"Ticket Slettet!",
+        "closedTicketDmDescription":"Din ticket er lukket!",
+        "deletedTicketDmDescription":"Din ticket er slettet!",
+        "reopenTicketDmTitle":"Ticket gjenåpnet!",
+        "reopenTicketDmDescription":"Din icket er gjenåpnet!",
+
+        "chooseCategory":"Velg en kategori:",
+        "gettingdeleted":"Ticket slettes....",
+
+        "none":"Ingen",
+        "reason":"Grunnlag",
+        "createdat":"Laget",
+        "openedby":"Laget av",
+        "deletedby":"Slettet av",
+        "closedby":"Lukket av",
+        
+        "modalreason":"Grunnlag for lukking!",
+        "chooseATicket": "Velg en ticket"
+    },
+    "transcripts":{
+        "title":"Ticket logg",
+        "processed":"Logg fil lages, snart klar!",
+        "wait":"Vennligst vent!",
+        "estimated":"Beregnet tid",
+        "available":"Loggfil er tilgjengelig over denne meldingen!"
+    },
+    "stats":{
+        "globalTitle":"Globale Stats",
+        "ticketTitle":"Ticket Stats for {0}",
+        "userTitle":"Bruker Stats for {0}",
+        "systemTitle":"System Stats",
+        "versionTitle":"Bot Versjon",
+
+        "ticketsCreated":"Tickets Laget",
+        "ticketsClosed":"Tickets Lukket",
+        "ticketsDeleted":"Tickets Slettet",
+        "ticketsReopened":"Tickets Gjenåpnet",
+        "ticketsAutoclosed":"Tickets Auto-lukket",
+        "transcriptsCreated":"Transcripts Opprettet",
+        "startupDate":"Start Dato",
+        "latestUpdate":"Siste Oppdatering",
+        "ticketCreatedOn":"Ticket Laget den",
+        "ticketCreatedBy":"Ticket Laget av",
+        "messagesSent":"Meldinger sendt",
+        "status":"Status",
+        "participants":"Deltakere",
+        "role":"Rolle",
+
+        "switches":{
+            "globalAdmin":"Global Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Medlem",
+            "open":"Åpen",
+            "reopened":"Gjenåpnet",
+            "closed":"Lukket",
+            "autoclosed":"Auto-Lukket"
+        },
+
+        "errorUserNotFound":"Denne brukeren kan ikke bli funnet i statistikkdatabasen!"
+    }
+}
@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"sasanwm",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
+    "errors":{
+        "missingArgsTitle":"آرگومان‌های گم شده!",
+        "missingArgsDescription":"آرگومان گم شده",
+        "noPermsTitle":"شما دسترسی نداری!",
+        "noPermsDescription":"شما نیاز به دسترسی `ADMINISTRATOR` دارید یا باید در لیست رول‌های مجاز باشید!",
+        "noPermsDelete":"فقط ادمین ها میتونند یک تیکت رو حذف کنند!",
+        "chooseFromListTitle":"ایدی نامعتبر",
+        "chooseFromListDescription":"یکی از ایدی‌های زیر رو انتخاب کن:",
+        "boterror":"خطای ربات!",
+        "notInTicketTitle":"شما در یک تیکت نیستید!",
+        "notInTicketDescription":"این کامند خارج از تیکت‌ها کار نمیکند!",
+        "ticketDoesntExist":"این تیکت دیگه وجود نداره!",
+        "roleDoesntExist":"این رول دیگه وجود نداره!",
+        "anotherOption":"این گزینه یک تیکت نیست بلکه نوع دیگه ای هست!",
+        "maxAmountTitle":"حداکثر مقدار رسیده هست!",
+        "maxAmountDescription":"شما به حداکثر تعداد تیکت‌های مجاز رسیدید!\nبنابراین نمیتونید یکی دیگه ایجاد کنید!",
+        "somethingWentWrong":"**مشکلی پیش اومد!**\nدوباره تلاش کن!"
+    },
+    "commands":{
+        "userAddedTitle":"{0} به این تیکت اضافه شد!",
+        "userRemovedTitle":"{0} از این تیکت حذف شد!",
+        "renameTitle":"اسم به {0} تغییر یافت!",
+        "closeTitle":"این تیکت بسته شد!",
+        "deleteTitle":"حذف این تیکت...",
+        "reopenTitle":"این تیکت دوباره باز شد!",
+        
+        "claimTitle":"این تیکت به {0} اختصاص یافته است",
+        "unclaimTitle":"این تیکت دیگه به اختصاص یک یوزر نمیباشد!",
+        "changeTitle":"نوع تیکت به {0} تغییر یافت!",
+
+        "statsTitle":"آمار اینجا {0} هست!",
+        "autocloseTitle":"این تیکت به طور خودکار بعد از {0} بسته خواهد شد!",
+        "autocloseRejectTitle":"این تیکت دیگه به طور خودکار بسته نخواهد شد!",
+        "autocloseWarn":"این فقط بر روی تیکت‌های غیرفعال تأثیر میزاره!",
+
+        "goToTicket":"رفتن به تیکت",
+        "ticketWarning":"امبد در پیام زیر هست!",
+        "maxTicketWarning":"**هشدار:** _شما فقط میتوانید {0} تیکت رو در همان زمان ایجاد کنید!_"
+    },
+    "helpMenu":{
+        "title":"کامند های  موجود:",
+        "header1":"**به {0} براید تا یک تیکت ایجاد کنید!**\n\n",
+        "header2":"**کامند `/new` یا `/ticket` رو اجرو کن تا یک تیکت ایجاد کنید!**\n\n",
+
+        "msgCmd":"فرستادن یک امبد با دکمه ها (فقط ادمین ها)",
+        "renameCmd":"اسم یک تیکت رو تغییر دهید. (بدون فاصله)",
+        "closeCmd":"بستن یک تیکت.",
+        "deleteCmd":"حذف یک تیکت.",
+        "addCmd":"اضافه کردن یک یوزر به تیکت.",
+        "removeCmd":"حذف کردن یک یوزر از تیکت.",
+        "reopenCmd":"باز کردن یک تیکت پس از بسته شدن.",
+        "changeCmd":"تغییر دادن نوع تیکت.",
+        "claimCmd":"به اختیار گرفتن یک تیکت.",
+        "unclaimCmd":"خارج کردن یک تیکت از اختیار خود.",
+        "statsCmd":"مشاهده کردن امار یک تیکت.",
+        "autocloseCmd":"تنظیم زمان بندی برای بسته شدن خودکار تیکت. "
+    },
+    "buttons":{
+        "close":"بستن تیکت",
+        "delete":"حذف تیکت",
+        "reopen":"بازکردن مجدد تیکت",
+        "closeWithReason":"بستن با دلیل"
+    },
+    "messages":{
+        "closedDescription":"فقط ادمین‌ها میتواننند در این تیکت صحبت کنند!\n\n*برای حذف یا بازکردن این تیکت، روی دکمه زیر کلیک کن!*",
+        "createdTitle":"تیکت ایجاد شد!",
+        "createdDescription":"تیکت شما ایجاد شده، توی تیکت منشن شدی!",
+
+        "newTicketDmTitle":"تیکت جدید!",
+        "closedTicketDmTitle":"تیکت بسته شد!",
+        "deletedTicketDmTitle":"تیکت حذف شد!",
+        "closedTicketDmDescription":"تیکت شما بسته شده هست!",
+        "deletedTicketDmDescription":"تیکت شما حذف شده هست!",
+        "reopenTicketDmTitle":"تیکت دوباره باز شد!",
+        "reopenTicketDmDescription":"تیکت شما دوباره باز شده هست!",
+
+        "chooseCategory":"یک دسته بندی رو انتخاب کن:",
+        "gettingdeleted":"تیکت در حال حذف شدن هست...",
+
+        "none":"هیچ",
+        "reason":"دلیل",
+        "createdat":"ایجاد شده در",
+        "openedby":"باز شده توسط",
+        "deletedby":"حذف شده توسط",
+        "closedby":"بسته شده توسط",
+        
+        "modalreason":"دلیل بستن این تیکت چیه؟",
+        "chooseATicket": "یک تیکت رو انتخاب کن"
+    },
+    "transcripts":{
+        "title":"گزارش",
+        "processed":"این گزارش در حال پردازش هست",
+        "wait":"لطفاً صبر کن!",
+        "estimated":"زمان تقریبی",
+        "available":"گزارش در دسترس هست در اینجا"
+    },
+    "stats":{
+        "globalTitle":"آمار گلوبال",
+        "ticketTitle":"آمار تیکت برای {0}",
+        "userTitle":"آمار یوزر برای {0}",
+        "systemTitle":"آمار سیستم",
+        "versionTitle":"ورژن ربات",
+
+        "ticketsCreated":"تیکت‌های ایجاد شده",
+        "ticketsClosed":"تیکت‌های بسته شده",
+        "ticketsDeleted":"تیکت‌های حذف شده",
+        "ticketsReopened":"تیکت‌های دوباره باز شده",
+        "ticketsAutoclosed":"تیکت‌های به طور خودکار بسته شده",
+        "transcriptsCreated":"گزارش‌های ایجاد شده",
+        "startupDate":"تاریخ راه‌اندازی‌",
+        "latestUpdate":"آخرین بروزرسانی",
+        "ticketCreatedOn":"تیکت ایجاد شده در",
+        "ticketCreatedBy":"تیکت ایجاد شده توسط",
+        "messagesSent":"پیام‌های ارسال شده",
+        "status":"وضعیت",
+        "participants":"مشارکت‌کنندگان",
+        "role":"رول",
+
+        "switches":{
+            "globalAdmin":"ادمین گلوبال",
+            "ticketAdmin":"ادمین تیکت",
+            "member":"ممبر",
+            "open":"باز",
+            "reopened":"دوباره باز شده",
+            "closed":"بسته شده",
+            "autoclosed":"بسته شده به طور خودکار"
+        },
+
+        "errorUserNotFound":"این یوزر در دیتابیس آمار پیدا نمیشه!"
+    }
+}
@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"mkevas",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
+    "errors":{
+        "missingArgsTitle":"Nieprawidłowe argumenty!",
+        "missingArgsDescription":"Brakujący argument",
+        "noPermsTitle":"Brak permisji!",
+        "noPermsDescription":"Musisz mieć uprawnienia `ADMINISTRATOR` lub być na liście dozwolonych ról!",
+        "noPermsDelete":"Tylko administratorzy mogą usunąć zgłoszenie!",
+        "chooseFromListTitle":"Błędne ID",
+        "chooseFromListDescription":"Wybierz jeden z poniższych identyfikatorów:",
+        "boterror":"Błąd bota!",
+        "notInTicketTitle":"Nie jesteś w tickecie!",
+        "notInTicketDescription":"To polecenie nie działa poza ticketami!",
+        "ticketDoesntExist":"Ten ticket już nie istnieje!",
+        "roleDoesntExist":"Ta rola już nie istnieje!",
+        "anotherOption":"Ta opcja nie jest ticketem, ale innym typem!",
+        "maxAmountTitle":"Maksymalna liczba osiągnięta!",
+        "maxAmountDescription":"Osiągnąłeś maksymalną dozwoloną liczbę ticketów!\nWięc nie możesz stworzyć nowego!",
+        "somethingWentWrong":"**Coś poszło nie tak!**\nSpróbuj ponownie innym razem!"
+    },
+    "commands":{
+        "userAddedTitle":"Dodano {0} do tego ticketa!",
+        "userRemovedTitle":"Usunięto {0} z tego ticketa!",
+        "renameTitle":"Zmieniono nazwę na {0}!",
+        "closeTitle":"Zamknięto ten ticket!",
+        "deleteTitle":"Usuwanie tego zgłoszenia..",
+        "reopenTitle":"Ponownie otwarto ten ticket!",
+        
+        "claimTitle":"Ten ticket został odebrany przez {0}",
+        "unclaimTitle":"Nie można już odebrać tego biletu!",
+        "changeTitle":"Changed ticket type to {0}!",
+
+        "statsTitle":"Oto statystyki dotyczące {0}!",
+        "autocloseTitle":"Ten ticket zostanie automatycznie zamknięty po {0}!",
+        "autocloseRejectTitle":"Ten ticket nie będzie już automatycznie zamykany!",
+        "autocloseWarn":"Dotyczy to tylko nieaktywnych biletów!",
+
+        "goToTicket":"Przejdź do ticketa",
+        "ticketWarning":"Osadzenie znajduje się w wiadomości poniżej!",
+        "maxTicketWarning":"**Ostrzeżenie:** _Możesz utworzyć tylko {0} bilet(ów) na raz!_"
+    },
+    "helpMenu":{
+        "title":"Dostępne polecenia:",
+        "header1":"**Przejdź do {0}, aby utworzyć zgłoszenie!**\n\n",
+        "header2":"**Uruchom polecenie `/new` lub `/ticket`, aby utworzyć zgłoszenie!**\n\n",
+
+        "msgCmd":"Odradzaj osadzanie za pomocą przycisków. (tylko administratorzy)",
+        "renameCmd":"Zmień nazwę zgłoszenia. (bez spacji)",
+        "closeCmd":"Zamknij ticket.",
+        "deleteCmd":"Skasuj ticket.",
+        "addCmd":"Dodaj użytkownika do zgłoszenia.",
+        "removeCmd":"Usuń użytkownika ze zgłoszenia.",
+        "reopenCmd":"Otwórz ponownie ticket po jego zamknięciu.",
+        "changeCmd":"Zmień typ ticketa.",
+        "claimCmd":"Odbierz ticket.",
+        "unclaimCmd":"Zrezygnuj z ticketa.",
+        "statsCmd":"Pokaż statystyki zgłoszenia.",
+        "autocloseCmd":"Ustaw timer, aby automatycznie zamykał ticket."
+    },
+    "buttons":{
+        "close":"Zamknij",
+        "delete":"Skasuj",
+        "reopen":"Otworz ponownie",
+        "closeWithReason":"Zamknij z powodem"
+    },
+    "messages":{
+        "closedDescription":"Tylko admini mogą teraz rozmawiać w tym zgłoszeniu!\n\n*Kliknij przycisk poniżej, aby usunąć lub ponownie otworzyć ten ticket!*",
+        "createdTitle":"Ticket Created!",
+        "createdDescription":"Twój ticket został utworzony, możesz go wykryć za pomocą pingu!",
+
+        "newTicketDmTitle":"Nowy Ticket!",
+        "closedTicketDmTitle":"Ticket Zamknięty!",
+        "deletedTicketDmTitle":"Ticket Skasowany!",
+        "closedTicketDmDescription":"Twój ticket jest zamknięty!",
+        "deletedTicketDmDescription":"Twój ticket został skasowany!",
+        "reopenTicketDmTitle":"Ticket otwarty!",
+        "reopenTicketDmDescription":"Twój ticket został ponownie otwarty!",
+
+        "chooseCategory":"Wybierz kategorię:",
+        "gettingdeleted":"Ticket jest usuwany..",
+
+        "none":"brak",
+        "reason":"powód",
+        "createdat":"utworzony",
+        "openedby":"otwarte przez",
+        "deletedby":"skasowane przez",
+        "closedby":"zamknięte przez",
+        
+        "modalreason":"Jaki jest powód zamknięcia tego zgłoszenia?",
+        "chooseATicket": "Wybierz zgłoszenie"
+    },
+    "transcripts":{
+        "title":"Transkrypcja",
+        "processed":"Ta transkrypcja jest przetwarzana",
+        "wait":"Proszę czekać!",
+        "estimated":"Szacowany czas",
+        "available":"Transkrypcja jest dostępna tutaj"
+    },
+    "stats":{
+        "globalTitle":"Globalne Statystyki",
+        "ticketTitle":"Statystyki biletów dla {0}",
+        "userTitle":"Statystyki użytkowników dla {0}",
+        "systemTitle":"Statystyki systemu",
+        "versionTitle":"Wersja bota",
+
+        "ticketsCreated":"Bilety stworzone",
+        "ticketsClosed":"Bilety zamknięte",
+        "ticketsDeleted":"Bilety skasowane",
+        "ticketsReopened":"Bilety otwarte ponownie",
+        "ticketsAutoclosed":"Bilety automatycznie zamknięte",
+        "transcriptsCreated":"Utworzono transkrypcje",
+        "startupDate":"Data uruchomienia",
+        "latestUpdate":"Najnowsza aktualizacja",
+        "ticketCreatedOn":"Bilet został utworzony dnia",
+        "ticketCreatedBy":"Bilet stworzony przez",
+        "messagesSent":"Wiadomość wysłana",
+        "status":"Status",
+        "participants":"Uczestnicy",
+        "role":"Rola",
+
+        "switches":{
+            "globalAdmin":"Globalny administrator",
+            "ticketAdmin":"Admin biletowy",
+            "member":"Użytkownik",
+            "open":"Otwarte",
+            "reopened":"Otwarte ponownie",
+            "closed":"Zamknięte",
+            "autoclosed":"Automatycznie zamknięte"
+        },
+
+        "errorUserNotFound":"Tego użytkownika nie można znaleźć w bazie statystyk!"
+    }
+}
@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"quiradon",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
+    "errors":{
+        "missingArgsTitle":"Argumentos inválidos!",
+        "missingArgsDescription":"Argumento ausente",
+        "noPermsTitle":"Sem permissões!",
+        "noPermsDescription":"Você precisa da permissão `ADMINISTRATOR` ou estar na lista de funções permitidas!",
+        "noPermsDelete":"Somente administradores podem deletar um ticket!",
+        "chooseFromListTitle":"ID inválido",
+        "chooseFromListDescription":"Escolha um dos IDs abaixo:",
+        "boterror":"Erro de bot!",
+        "notInTicketTitle":"Você não está em um ticket!",
+        "notInTicketDescription":"Este comando não funciona fora dos tickets!",
+        "ticketDoesntExist":"Este ticket não existe mais!",
+        "roleDoesntExist":"Esta função não existe mais!",
+        "anotherOption":"Esta opção não é um ticket, mas sim outro tipo!",
+        "maxAmountTitle":"Quantidade máxima atingida!",
+        "maxAmountDescription":"Você atingiu o número máximo de tickets permitidos!\nEntão você não pode criar um novo!",
+        "somethingWentWrong":"**Algo deu errado!**\nPor favor, tente novamente outra vez!"
+    },
+    "commands":{
+        "userAddedTitle":"Adicionado {0} a este ticket!",
+        "userRemovedTitle":"Removido {0} deste ticket!",
+        "renameTitle":"Mudou o nome para {0}!",
+        "closeTitle":"Fechado este ticket!",
+        "deleteTitle":"Excluindo este ticket...",
+        "reopenTitle":"Reabriu este ticket!",
+        
+        "claimTitle":"Esse ticket foi reinvidicado {0}",
+        "unclaimTitle":"Esse ticket não foi reinvidicado!",
+        "changeTitle":"Tipo de ticket alterado para {0}!",
+
+        "statsTitle":"Aqui estão as estatísticas para {0}!",
+        "autocloseTitle":"Este ticket vai fechar altomaticamente após {0}!",
+        "autocloseRejectTitle":"Este ticket não será mais fechado automaticamente!",
+        "autocloseWarn":"Isso apenas afeta tickets inativos!",
+
+        "goToTicket":"ir para ticket",
+        "ticketWarning":"A incorporação está na mensagem abaixo!",
+        "maxTicketWarning":"**Cuidado:** _Você só pode criar {0} ticket(s) de cada vez!!_"
+    },
+    "helpMenu":{
+        "title":"Comandos Disponíveis:",
+        "header1":"**Vá para {0} para criar um ticket!**\n\n",
+        "header2":"**Execute o comando `/new` ou `/ticket` para criar um ticket!**\n\n",
+
+        "msgCmd":"Gerar uma incorporação com botões. (somente administradores)",
+        "renameCmd":"Renomear um ticket. (sem espaços)",
+        "closeCmd":"Fechar um ticket.",
+        "deleteCmd":"Excluir um ticket.",
+        "addCmd":"Adicionar um usuário ao ticket.",
+        "removeCmd":"Remover um usuário do ticket.",
+        "reopenCmd":"Reabra um ticket depois que ele foi fechado.",
+        "changeCmd":"Mudar tipo de ticket",
+        "claimCmd":"Resgatar Ticket",
+        "unclaimCmd":"Desresgatar Ticket",
+        "statsCmd":"Olhar status do ticket",
+        "autocloseCmd":"Definir tempo para fechar ticket automaticamente."
+    },
+    "buttons":{
+        "close":"Fechar Ticket",
+        "delete":"Excluir Ticket",
+        "reopen":"Reabrir Ticket",
+        "closeWithReason":"fechado com motivo"
+    },
+    "messages":{
+        "closedDescription":"Somente administradores podem falar neste ticket agora!\n\n*Clique no botão abaixo para excluir ou reabrir este ticket!*",
+        "createdTitle":"Ticket criado!",
+        "createdDescription":"Seu ticket foi criado, você pode detectá-lo com um ping!",
+
+        "newTicketDmTitle":"Novo Ticket!",
+        "closedTicketDmTitle":"Ticket fechado!",
+        "deletedTicketDmTitle":"Ticket excluído!",
+        "closedTicketDmDescription":"Seu ticket está fechado!",
+        "deletedTicketDmDescription":"Seu bilhete foi excluído!",
+        "reopenTicketDmTitle":"Ticket reaberto!",
+        "reopenTicketDmDescription":"Seu ticket foi reaberto!",
+        
+        "chooseCategory":"Escolha a categoria:",
+        "gettingdeleted":"Ticket está sendo deletado...",
+
+        "none":"vazio",
+        "reason":"motivo",
+        "createdat":"Criado por:",
+        "openedby":"Aberto por:",
+        "deletedby":"Deletado por",
+        "closedby":"Fechado por",
+        
+        "modalreason":"Qual o motivo de fechar o ticket?",
+        "chooseATicket": "Fechar Ticket"
+    },
+    "transcripts":{
+        "title":"Transcrever",
+        "processed":"A Transcrição está em andamento",
+        "wait":"Por favor espere!",
+        "estimated":"Tempo estimado",
+        "available":"A Transcrição está disponível aqui"
+    },
+    "stats":{
+        "globalTitle":"Status Global",
+        "ticketTitle":"Ticket Status para {0}",
+        "userTitle":"Status do Membro para {0}",
+        "systemTitle":"Sistema de Status",
+        "versionTitle":"Versão do bot",
+
+        "ticketsCreated":"Tickets Criados",
+        "ticketsClosed":"Tickets Fechados",
+        "ticketsDeleted":"Tickets Deletados",
+        "ticketsReopened":"Tickets Re-abertos",
+        "ticketsAutoclosed":"Tickets Auto-Fechados",
+        "transcriptsCreated":"Transcrição Criada",
+        "startupDate":"Data de Inicio",
+        "latestUpdate":"Última Atualização",
+        "ticketCreatedOn":"Ticket Criado em",
+        "ticketCreatedBy":"Ticket Criado por",
+        "messagesSent":"Mensagem Enviada",
+        "status":"Status",
+        "participants":"Participantes",
+        "role":"Cargo",
+
+        "switches":{
+            "globalAdmin":"Global Admin",
+            "ticketAdmin":"Ticket Admin",
+            "member":"Membro",
+            "open":"Abrir",
+            "reopened":"Re-aberto",
+            "closed":"Fechado",
+            "autoclosed":"Auto-Fechado"
+        },
+
+        "errorUserNotFound":"Este usuário não pode ser encontrado no banco de dados!"
+    }
+}
@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"Sanke#6086",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
+    "errors":{
+        "missingArgsTitle":"Argumente Invalide",
+        "missingArgsDescription":"Argument Lipsa",
+        "noPermsTitle":"Nu ai permisiunea necesara!",
+        "noPermsDescription":"Ai nevoie de permisiunea de `ADMINISTRATOR`!",
+        "noPermsDelete":"Doar adminii pot inchide un ticket!",
+        "chooseFromListTitle":"Invalid ID",
+        "chooseFromListDescription":"Alege unul dintre id-urile urmatoare:",
+        "boterror":"Eroare bot!",
+        "notInTicketTitle":"Nu esti intr-un ticket!",
+        "notInTicketDescription":"Aceasta comanda nu merge inafara unui ticket!",
+        "ticketDoesntExist":"Acest ticket nu mai exista!",
+        "roleDoesntExist":"Acest rol nu mai exista!",
+        "anotherOption":"Aceasta optiune este altceva decat un tip de ticket!",
+        "maxAmountTitle":"Limita atinsa!",
+        "maxAmountDescription":"Ai atins limita de tickets!\nAsa ca nu mai poti creea altele noi!",
+        "somethingWentWrong":"**Ceva nu a mers bine!**\nTe rugam sa incerci mai tarziu!"
+    },
+    "commands":{
+        "userAddedTitle":"{0} a fost adaugat in acest ticket!",
+        "userRemovedTitle":"{0} a fost scos din acest ticket!",
+        "renameTitle":"Nume schimbat in {0}!",
+        "closeTitle":"Ticket inchis!",
+        "deleteTitle":"Se sterge ticket-ul...",
+        "reopenTitle":"Ticket Re-deschis!",
+
+        "claimTitle":"Acest ticket a primit claim de la {0}",
+        "unclaimTitle":"Acest ticket nu mai este detinut!",
+        "changeTitle":"A fost schimbat tipul ticket-ului la {0}!",
+
+        "statsTitle":"Acestea sunt informatiile pentru {0}!",
+        "autocloseTitle":"Acest ticket va fi inchis automat dupa {0}!",
+        "autocloseRejectTitle":"Acest ticket nu va mai fi inchis automat!",
+        "autocloseWarn":"Aceasta optiune afecteaza numai ticketele inactive!",
+
+        "goToTicket":"Mergi la ticket",
+        "ticketWarning":"Embed-ul se afla in mesajul de mai jos!",
+        "maxTicketWarning":"**Avertizare:** _Poti creea doar {0} tickete active!_"
+    },
+    "helpMenu":{
+        "title":"Comenzi disponibile:",
+        "header1":"**Mergi la {0} pentru a creea un ticket!**\n\n",
+        "header2":"**Ruleaza comanda `/new` ori `/ticket` pentru a creea un ticket!**\n\n",
+
+        "msgCmd":"Trimite embed-ul cu tickete. (doar admini)",
+        "renameCmd":"Redenumeste un ticket. (fara spatii)",
+        "closeCmd":"Inchide un ticket.",
+        "deleteCmd":"Sterge un ticket.",
+        "addCmd":"Adauga un utilizator in ticket.",
+        "removeCmd":"Sterge un utilizator din ticket.",
+        "reopenCmd":"Re-deschide un ticket dupa ce a fost deschis.",
+        "changeCmd":"Schimba categoria ticket-ului.",
+        "claimCmd":"Revendica un ticket",
+        "unclaimCmd":"Anuleaza revendicarea unui ticket.",
+        "statsCmd":"Afiseasa informatiile ticket-ului.",
+        "autocloseCmd":"Seteaza un cronometru pentru inchiderea ticket-ului."
+    },
+    "buttons":{
+        "close":"Inchide ticket-ul",
+        "delete":"Sterge ticket-ul",
+        "reopen":"Re-deschide un ticket",
+        "closeWithReason":"Inchide cu motiv"
+    },
+    "messages":{
+        "closedDescription":"Doar adminii pot vorbi in acest ticket acum!\n\n*Apasa pe butonul de mai jos pentru a re-deschide ori sterge ticket-ul!*",
+        "createdTitle":"Ticket Creat!",
+        "createdDescription":"Ticket-ul tau a fost creat, poti sa il vezi in canalul pe care ai fost mentionat!",
+
+        "newTicketDmTitle":"Ticket nou!",
+        "closedTicketDmTitle":"Ticket Inchis!",
+        "deletedTicketDmTitle":"Ticket Sters!",
+        "closedTicketDmDescription":"Ticket-ul tau este inchis!",
+        "deletedTicketDmDescription":"Ticket-ul tau este sters!",
+        "reopenTicketDmTitle":"Ticket Re-deschis!",
+        "reopenTicketDmDescription":"Ticket-ul tau este re-deschis!",
+
+        "chooseCategory":"Alege o categorie:",
+        "gettingdeleted":"Ticket-ul se sterge...",
+
+        "none":"niciunul",
+        "reason":"Motiv",
+        "createdat":"Creat la",
+        "openedby":"Deschis de",
+        "deletedby":"Sters de",
+        "closedby":"Inchis de",
+        
+        "modalreason":"Care este motivul pentru inchiderea acestui ticket?",
+        "chooseATicket": "Alege un ticket"
+    },
+    "transcripts":{
+        "title":"Transcript",
+        "processed":"Transcript in curs de procesare...",
+        "wait":"Te rugam sa astepti!",
+        "estimated":"Timp estimat",
+        "available":"Transcriptul este disponibil aici"
+    },
+    "stats":{
+        "globalTitle":"Statistici Globale",
+        "ticketTitle":"Statistici Ticket pentru  {0}",
+        "userTitle":"Statistici utilizator pentru {0}",
+        "systemTitle":"Statistici Sistem",
+        "versionTitle":"Versiune Bot",
+
+        "ticketsCreated":"Tickete Create",
+        "ticketsClosed":"Tickets Inchise",
+        "ticketsDeleted":"Tickete Sterse",
+        "ticketsReopened":"Tickete Redeschise",
+        "ticketsAutoclosed":"Tickets Inchise automat",
+        "transcriptsCreated":"Transcript-uri create",
+        "startupDate":"Data startup",
+        "latestUpdate":"Update recent",
+        "ticketCreatedOn":"Ticket creat pe data",
+        "ticketCreatedBy":"Ticket Creat de",
+        "messagesSent":"Mesaje trimise",
+        "status":"Status",
+        "participants":"Participanti",
+        "role":"Rol",
+
+        "switches":{
+            "globalAdmin":"Admin Global",
+            "ticketAdmin":"Admin Ticket",
+            "member":"Membru",
+            "open":"Deschis",
+            "reopened":"Redeschis",
+            "closed":"Inchis",
+            "autoclosed":"Inchis automat"
+        },
+
+        "errorUserNotFound":"Acest utilizator nu poate fi gasit in database-ul nostru!"
+    }
+}
@@ -0,0 +1,135 @@
+{
+    "_CREDITS":"apexo & ander",
+    "_INFO":"This file is a translation for open ticket 3.5.9",
+
+    "errors":{
+        "missingArgsTitle":"Неверные аргументы!",
+        "missingArgsDescription":"Отсутствует аргумент",
+        "noPermsTitle":"Недостаточно прав!",
+        "noPermsDescription":"Вы должны иметь права `ADMINISTRATOR` или быть в списке разрешённых ролей!",
+        "noPermsDelete":"Только админы могут удалить тикет!",
+        "chooseFromListTitle":"Неверный ID",
+        "chooseFromListDescription":"Выберите один из id ниже:",
+        "boterror":"Ошибка бота!",
+        "notInTicketTitle":"Вы не в тикете!",
+        "notInTicketDescription":"Эта команда не работает вне тикетов!",
+        "ticketDoesntExist":"Этого тикета больше не существует!",
+        "roleDoesntExist":"Этой роли больше не существует!",
+        "anotherOption":"Эта опция не является тикетом, а представляет собой другой тип!",
+        "maxAmountTitle":"Максимальное количество достигнуто!",
+        "maxAmountDescription":"Вы достигли максимальное количество разрешённых тикетов!\nТеперь вы не можете создать ещё один!",
+        "somethingWentWrong":"**Что-то пошло не так!**\nПожайлуста, попробуйте в другой раз!"
+    },
+    "commands":{
+        "userAddedTitle":"Добавлено {0} в этот тикет!",
+        "userRemovedTitle":"Удалено {0} из этого тикета!",
+        "renameTitle":"Изменено имя на {0}!",
+        "closeTitle":"Закрыл этот тикет!",
+        "deleteTitle":"Удаляем этот тикет...",
+        "reopenTitle":"Открываем заново этот тикет!",
+        
+        "claimTitle":"Этот тикет теперь взят {0}",
+        "unclaimTitle":"Этот тикет никем не взят!",
+        "changeTitle":"Изменён тип тикета на {0}!",
+
+        "statsTitle":"Здесь статистика для {0}!",
+        "autocloseTitle":"Этот тикет будет закрыт автоматически после {0}!",
+        "autocloseRejectTitle":"Этот тикет больше не будет закрыт автоматически!",
+        "autocloseWarn":"Это касается только неактивных тикетов!",
+
+        "goToTicket":"перейти в тикет",
+        "ticketWarning":"embed ниже сообщения!",
+        "maxTicketWarning":"**Предупреждение:** _Вы можете создать только {0} тикет(а/ов) в этот раз!_"
+    },
+    "helpMenu":{
+        "title":"Доступные команды:",
+        "header1":"**Перейдите в {0}, чтобы создать тикет!**\n\n",
+        "header2":"**Выполните команду `/new` или `/ticket` для создания тикета!**\n\n",
+
+        "msgCmd":"Создать embed с кнопками. (только админам)",
+        "renameCmd":"Переименовать тикет. (без пробелов)",
+        "closeCmd":"Закрыть тикет.",
+        "deleteCmd":"Удалить тикет.",
+        "addCmd":"Добавить пользователя в тикет.",
+        "removeCmd":"Удалить пользователя из тикета.",
+        "reopenCmd":"Открыть заново тикет после того, как он был закрыт.",
+        "changeCmd":"Поменять тип тикета.",
+        "claimCmd":"Взять тикет.",
+        "unclaimCmd":"Снять тикет.",
+        "statsCmd":"Посмотреть статистику тикета.",
+        "autocloseCmd":"Установить таймер, чтобы автоматически закрыть тикет"
+    },
+    "buttons":{
+        "close":"Закрыть тикет",
+        "delete":"Удалить тикет",
+        "reopen":"Открыть заново тикет",
+        "closeWithReason":"закрыть с причиной"
+    },
+    "messages":{
+        "closedDescription":"Только админы теперь могут писать в этом тикете!\n\n*Нажмите на кнопку ниже, чтобы удалить или заново окрыть тикет!*",
+        "createdTitle":"Тикет создан!",
+        "createdDescription":"Ваш тикет создан, вы можете обнаружить его по пингу!",
+
+        "newTicketDmTitle":"Новый тикет!",
+        "closedTicketDmTitle":"Тикет закрыт!",
+        "deletedTicketDmTitle":"Тикет удалён!",
+        "closedTicketDmDescription":"Ваш тикет закрыт!",
+        "deletedTicketDmDescription":"Ваш тикет удалён!",
+        "reopenTicketDmTitle":"Тикет открыт заново!",
+        "reopenTicketDmDescription":"Ваш тикет открыт заново!",
+
+        "chooseCategory":"выберите категорию:",
+        "gettingdeleted":"Тикет будет удалён...",
+
+        "none":"отсутствует",
+        "reason":"причина",
+        "createdat":"создан",
+        "openedby":"открыт",
+        "deletedby":"удалён",
+        "closedby":"закрыт",
+        
+        "modalreason":"Какая причина закрытия этого тикета?",
+        "chooseATicket": "Выберите тикет"
+    },
+    "transcripts":{
+        "title":"Транскрипт",
+        "processed":"Этот транскрипт находится в процессе обработки",
+        "wait":"Пожайлуста подождите!",
+        "estimated":"Оценочное время",
+        "available":"Транскрипт здесь доступен"
+    },
+    "stats":{
+        "globalTitle":"Общая статистика",
+        "ticketTitle":"Статистика тикета для {0}",
+        "userTitle":"Статистика пользователя для {0}",
+        "systemTitle":"Системная статистика",
+        "versionTitle":"Версия бота",
+
+        "ticketsCreated":"Тикет создан",
+        "ticketsClosed":"Тикет закрыт",
+        "ticketsDeleted":"Тикет удален",
+        "ticketsReopened":"Тикет переоткрыт",
+        "ticketsAutoclosed":"Тикет автоматически закрыт",
+        "transcriptsCreated":"Транскрипт создан",
+        "startupDate":"Дата запуска",
+        "latestUpdate":"Последнее обновление",
+        "ticketCreatedOn":"Тикет создан",
+        "ticketCreatedBy":"Тикет создан",
+        "messagesSent":"Сообщение отправлено",
+        "status":"Статус",
+        "participants":"Участники",
+        "role":"Роль",
+
+        "switches":{
+            "globalAdmin":"Главная",
+            "ticketAdmin":"Тикет",
+            "member":"Участник",
+            "open":"Открыть",
+            "reopened":"Переоткрытый",
+            "closed":"Закрыт",
+            "autoclosed":"Автоматически закрыт"
+        },
+
+        "errorUserNotFound":"Участник не найден в базе данных статистики!"
+    }
+}
--- a/Show More
+++ b/Show More